Symbol iPOS 3100 Product Reference Manual

iPOS 3100

Product Reference Guide

iPOS 3100

Product Reference Guide

72-61359-01

Revision A

August 2003

© 2003 by Symbol Technologies, Inc. All rights reserved.

No part of this publication may be reproduced or used in any form, or by any electrical or
mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
sublicensed, or otherwise transferred by the user without prior written consent of Symbol.
No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a
licensed program with other program material, create a derivative work from a licensed
program, or use a licensed program in a network without written permission from Symbol.
The user agrees to maintain Symbol’s copyright notice on the licensed programs delivered
hereunder, and to include the same on any authorized copies it makes, in whole or in part.
The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
program delivered to the user or any portion thereof.

Symbol reserves the right to make changes to any software or product to improve reliability,
function, or design.

Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.

Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol
Technologies, Inc. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300

http://www.symbol.com

ii

Contents

About This Guide

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Chapter 1. Getting Started

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Parts of the iPOS 3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Installing the iPOS 3100 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Connecting the iPOS 3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Installing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Replacing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Mounting the iPOS 3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Cleaning the iPOS 3100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Chapter 2. Configuring the iPOS 3100

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

iPOS 3100 Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

iPOS 3100 Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Chapter 3. iPOS 3100 Software Suite

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

posBuilder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

iii

iPOS 3100 Product Reference Guide

Appendix A. Technical Specifications

Index

iv

About This Guide

Introduction

The iPOS 3100 Product Reference Guide provides instructions for setting up and
configuring the iPOS 3100 Transaction System.

Chapter Descriptions

• Chapter 1, Getting Started, lists the parts of the terminal and describes how to
connect the terminal.

• Chapter 2, Configuring the iPOS 3100, describes how to customize terminal setup
and test terminal functions.

• Chapter 3, iPOS 3100 Software Suite, provides information on the iPOS 3100
Software Suite which allows developers to integrate the iPOS 3100 into store
payment systems.

• Appendix A, Technical Specifications, provides specification information for the
terminal.

v

iPOS 3100 Product Reference Guide

Notational Conventions

The following conventions are used in this document:

• Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents. It also identifies names of
screens, menus, menu items, and fields within screens.

• Courier text identifies buttons to be tapped or clicked on screens.

• Bullets (•) indicate:

• action items

• lists of alternatives

• lists of required steps that are not necessarily sequential

• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.

Service Information

If you have a problem with your equipment, contact the Symbol Support Center. If your
problem cannot be resolved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given special directions.

Note: Symbol Technologies is not responsible for any damages incurred

during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty.

Symbol Support Center

For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:

United States

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350

vi

Canada

Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226

About This Guide

United Kingdom

Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
[phone] (Outside UK)

Australia

Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
[phone] (Outside Australia)

Denmark/Danmark

Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
[phone] (Outside Denmark)

Finland/Suomi

Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
[phone] (Outside Finland)

Asia/Pacific

Symbol Technologies Asia, Inc (Singapore
Branch)

230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel : [phone]
Fax : [phone]

Austria/Österreich

Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
[phone] (Outside Austria)

Europe/Mid-East Distributor Operations

Contact your local distributor or call
[phone]

France

Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
[phone] (Outside France)

vii

iPOS 3100 Product Reference Guide

Germany/Deutchland

Symbol Technologies GmbH
Waldstrasse 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
[phone] (Outside Germany)

Latin America Sales Support

2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
[phone] (Outside United States)
954-340-9454 (Fax)

Netherlands/Nederland

Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
[phone] (Outside Netherlands)

Italy/Italia

Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
[phone] (Outside Italy)

Mexico/México

Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
[phone] (Outside Mexico)

Norway/Norge

Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway

Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway

South Africa

Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
[phone] (Outside South Africa)

viii

[phone]

Spain/España

Symbol Technologies S.L.
C/ Peonias, 2
Edificio Piovera Azul
28042 Madrid, Spain
91 324 40 00 (Inside Spain)
[phone] (Outside Spain)

About This Guide

Sweden/Sverige

“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden

Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden

Switchboard: 08 445 29 00 (domestic)
Call Center: [phone] (international)
Support E-Mail:

[e-mail]

If you purchased your Symbol product from a Symbol Business Partner, contact that
Business Partner for service.

For the latest version of this guide go to:http://www.symbol.com/manuals.

ix

iPOS 3100 Product Reference Guide

x

Chapter 1

Getting Started

Introduction

The iPOS 3100 is an electronic payment terminal offering powerful point-of-sale capabilities
allowing for streamlined transactions and back-office operations, reduced costs, and
enhanced customer service. The iPOS 3100 features:

• Large monochrome 1/4 VGA screen supporting line item display, advertisements,

logos, or other types of promotional message presentation.

• Pressure sensitive touchpad with protective screen guard

• Electronic signature capture and virtual PIN pad

• 3-Track Magnetic Stripe Reader (MSR) for credit and debit card reading

• 512KB RAM and 512KB Flash memory

• RS-232 and RS-485 (IBM Tailgate) connectivity

• Advanced signature compression capability

• Support for peripherals such as Smart Card modules, check readers, printers, and

scanners

• iPOS 3100 Software Suite for Windows and IBM-based host environments. Based

on OPOS or JPOS industry standards, the Software Suite allows developers to use
C/C++ or VB to integrate the iPOS 3100 into the store payment system.

1-1

iPOS 3100 Product Reference Guide

Parts of the iPOS 3100

Stylus Magnetic

Touchpad

Stripe Reader

1-2

15-Pin RS-232/

RS-485 Port

Figure 1-1. Parts of the iPOS 3100

Getting Started

Installing the iPOS 3100 System

System Requirements

The following items are needed to install the iPOS 3100 system:

• PC or host device running DOS, Microsoft

higher

• Serial port for DOS or Windows platform, or RS-485 for IBM host

For RS-232 configuration:

• AC power adapter cable

• RS-232 cable (HDB15-DB9), 12, 20, or 30 feet

• RS-232 passthrough Y cable (HDB15-Dual DB9), 12 feet

For RS-485 configuration:

• RS-485 shielded data link cable (HDB15-SDL), 12 or 20 feet

Connecting the iPOS 3100

The iPOS 3100 autoconfigures to the host using the correct protocol when the appropriate
cable is connected.

®

Windows® 98/2000 or NT 3.51 or

The passthrough configuration allows a secondary or auxiliary RS-232 peripheral to
connect to the host through the iPOS 3100.

RS-232 Installation

To install the iPOS 3100 in an RS-232 configuration:

1. Shut off power on the POS host device.

2. Plug the serial cable’s 15-pin connector (HDB15) into the serial port on the back of

the iPOS 3100.

3. Plug the serial cable’s 9-pin connector (DB9) into a serial port (typically COM1) on

the POS host device.

4. If setting up an RS-232 passthrough configuration, plug the second 9-pin connector

(Aux DB9) into the peripheral device.

5. Insert the male connector on the AC power adapter cable into the port on the back

of the serial cable’s 9-pin connector (DB9) that is connected to the host.

6. Connect the end of the AC adapter to a standard 120V, 60 Hz AC power outlet.

1-3

iPOS 3100 Product Reference Guide

7. Power on the POS host device. The iPOS 3100 autoconfigures to RS-232.

iPOS 3100

AC Power Adapter

iPOS 3100

RS-232 Configuration

Host Device

HDB15
Connector

DB9
Connector

Male Connector

RS-232 Passthrough Configuration

HDB15 Connector

Host Device

1-4

AC Power Adapter

Male Connector

DB9 Connectors

Figure 1-2. RS-232 Configurations

Getting Started

RS-485 Installation

To install the iPOS 3100 in an RS-485 configuration:

1. Shut off power on the POS host device.

2. Plug the serial cable’s 15-pin connector (HDB15) into the serial port on the back of

the iPOS 3100.

3. Plug the SDL connector into the port on the POS host device.

iPOS 3100

HDB15 Connector

Host Device

SDL Connector

Figure 1-3. RS-485 Configuration

1-5

iPOS 3100 Product Reference Guide

Installing the Screen Guard

The screen guard protects the iPOS 3100's screen from typical wear such as scratches and
spills. Replace the screen guard when excessive scratches are visible or if a liquid is spilled
on the screen. This maintenance extends the operation of the iPOS 3100.

To install the screen guard onto the iPOS 3100:

1. Disconnect power from the iPOS 3100.

2. Clean the surface of the terminal and touchscreen using a cloth dampened with
non-abrasive glass cleaner. Do not spray liquid directly onto the terminal. Wait
until the terminal and glass are completely dry.

3. On the back of the screen guard, remove the paper adhesive guard.

Figure 1-4. Removing Adhesive from Screen Guard

4. Place the adhesive side down onto the graphical screen overlay, carefully aligning
the edges. Apply gentle pressure to the screen guard to ensure proper adhesion.
The screen guard can be removed and repositioned in case of misalignment.

1-6

Figure 1-5. Placing Screen Guard on Terminal

Replacing the Screen Guard

Getting Started

To replace the screen guard, carefully remove the worn guard from the terminal by peeling
from the upper-left corner of the guard. Do not remove the graphical screen overlay

underneath the guard.

Figure 1-6. Removing Screen Guard

Follow the procedure in Installing the Screen Guard to install the new screen guard.

1-7

iPOS 3100 Product Reference Guide

Mounting the iPOS 3100

The iPOS 3100 can be mounted on a counter or tabletop using the following items:

• mounting plate

• 3 bolts or posts

•3 nuts

• 3 washers.

To secure the iPOS 3100 to a tabletop:

1. Attach the mounting plate to the table surface using the 3 bolts, nuts, and washers.
Leave approximately ¼ to ½ inch between the washer and the bolt head.

2. Position the holes on the bottom of the iPOS 3100 over the bolt heads and slide to
secure.

Figure 1-7. Mounting the iPOS 3100

Cleaning the iPOS 3100

To clean the terminal, use a soft cotton cloth lightly dampened with isopropyl alcohol to
remove ink, fingerprint smudges, or dirt.

1-8

Chapter 2

Configuring the iPOS 3100

Introduction

This chapter describes how to use the iPOS 3100 setup menu to adjust sound and
brightness, set the time, calibrate the screen, and download new firmware, and how to test
the functionality of the terminal.

2-1

iPOS 3100 Product Reference Guide

iPOS 3100 Setup Menu

Use the Setup Menu to configure settings on the iPOS 3100. Upon power-up, touch the
screen to display the Setup Menu as the message requests, or do not touch the screen to
select the default settings or previously selected configuration settings.

Table 2-1. Setup Menu Options

Submenu Description Default

Sound Toggle sound on and off. When on, sound emits when PIN

numbers are pressed and the MSR is swiped.

Brightness Use the slider to adjust LCD brightness. Mid-scale

On

Host RS-232 Configuration: Select baud rate or Port A, or select

Port B (auxiliary port). Tap Accept or Cancel to return to
the Setup Menu.

RS-485 Configuration: Select RS-485 address, or select
RS-232 (auxiliary port). Tap Accept or Cancel to return to
the Setup Menu.

Note: If changing the RS-485 address, exit the Setup
Menu, turn the iPOS 3100 off, then back on to execute the
change.

Time Adjust the analog clock by increasing or decreasing the

hours and minutes. To set seconds to zero, tap the zero
button, then Done.

Lock Enter a password to prevent other users from changing the

setup. This password is required to make future setup
changes.

Calib Tap the center of the four crosses to calibrate the touchpad.

The Setup Menu re-appears when finished.

Cancel Deletes the values selected on the Setup Menu and exits

setup.

Reset Resets the iPOS 3100 to its default values.

Test Invokes the Test Menu (see Table 2-2).

Load Downloads new firmware. The iPOS 3100 autoconfigures

to RS-232 or RS-485 to load the firmware using the
connected cable (see the Host option above).

Port A at 9600 baud

RS-485 with address
of 68

12:00

Unlock (no password
required)

Uncalibrated

2-2

Configuring the iPOS 3100

iPOS 3100 Test Menu

Use the Test Menu, selected in the Setup Menu, to test terminal functions.

Table 2-2. Test Menu Options

Submenu Description

Display Displays fonts and test patterns to check the LCD display. Returns to Test

Menu when complete.

PINP Displays PIN Pad. If a PIN Pad key is loaded, enter a PIN Pad number;

asterisks display as keys are tapped. Tap Clear to delete all digits entered, or
Undo to erase the last digit. Tap Enter or Cancel to return to the Test Menu.

Sig Enter a signature on the Sigpad page. Tap Clear to clear the signature. Tap

Enter or Cancel to return to the Test Menu.

Pad Test the touchpad by drawing or writing on the Pad screen. Tap Quit to return

to the Test Menu.

AMT Enter a number on the Amount page. Tap Clear to delete all digits entered, or

Undo to erase the last digit. Tap Enter or Cancel to return to the Test Menu.

MSR Swipe a magnetic card to display track information on the MSR page. Touch

the pad to return to the Test Menu.

Audio Displays Audio page and plays music to test the speaker. When complete, it

returns to the Test Menu. Touch the pad to cancel the test and return to the Test
Menu.

Hex Enter a number in hexadecimal on the Hex page. Tap Clear to delete all digits

entered, or Undo to erase the last digit. Tap Enter or Cancel to return to the
Test Menu.

Done Returns to the Setup Menu.

2-3

iPOS 3100 Product Reference Guide

2-4

Chapter 3

iPOS 3100 Software Suite

Introduction

The iPOS 3100 Software Suite for Windows and IBM-based host environments includes
various development tools that enable application development for the iPOS 3100. Based
on OPOS or JPOS industry standards, the Software Suite allows developers to use C/C++
or Visual Basic to integrate the iPOS 3100 into the store payment system.

JPOS

The JPOS library and standards provide Java drivers for transaction functionality that
allows the host to interact with the iPOS 3100. This is only supported for script mode. For
more information, see the JPOS Online Reference System, available at
http://devzone.symbol.com/.

IBM 4690 SDK

The IBM 4690 SDK development tool includes C-BASIC libraries and utility software for
signature capture, debit/credit transaction, and graphics display in an IBM 4690 OS
environment. For more information, see the IBM 4690 SDK Online Reference System,
available at http://devzone.symbol.com/.

OPOS

The OPOS development tool provides drivers for the host to interface with the iPOS 3100
using the OPOS library and standards. OPOS operates in the 32-bit Windows environment
only, and includes an OPOS-compliant OLE Service Object and OPOS-compliant Active-X
Control Objects for signature capture, MSR, PIN pad, etc. For more information, see the
OPOS Online Reference System, available at http://devzone.symbol.com/.

3-1

iPOS 3100 Product Reference Guide

posBuilder

The most advanced developer's toolkit, the posBuilder development tool is designed for
32-bit Windows with a group of ActiveX controls and sample utility software for signature
capture, debit/credit transactions, and graphics display. posBuilder is also available for
DOS PCs with C libraries.

For more information, see the posBuilder Software Development Toolkit,
p/n 72E-63755-01, available at http://devzone.symbol.com/.

posDesigner

This visual development environment is used in conjunction with Visual Basic. The
posDesigner development tool is a combination PC host and client device developer's
tookit for the iPOS 3100, and is used to develop script running on the client device or host
applications such as debit, credit, signature capture, PIN entry, advertising, and surveys.
For more information, see the posDesigner Online Reference System, available at
http://devzone.symbol.com/.

posVisual

This visual development environment is used in conjunction with Visual Basic. The
posVisual development tool is a combination PC host and client device developer’s toolkit
for the iPOS 3100, and is used to develop script running on the client device or host
applications such as debit, credit, signature capture, PIN entry, advertising, and surveys.

For more information, see the posVisual Online Reference System, available at
http://devzone.symbol.com/.

3-2

Appendix A

Technical Specifications

Table A-1. Technical Specifications

Item Description

Physical Characteristics

Dimensions 9.0 in. L x 7.25 in. W x 2.88 in. H/

230 mm L x 180 mm W x 70 mm H

Weight 2 lb 6 oz/1.077 kg

Display High contrast backlit monochrome LCD

LCD Size 4.5 in. L x 3.5 in. W; 5.7 in. diagonal/

114.3 mm L x 88.9 mm W; 144.8 mm diagonal

LCD Resolution 320 L x 240 W pixels

Touchpad Resolution 1024 x 1024 x, y coordinates (207 Hori. x 286 Ver. dpi)

Power Requirements 370 mA @ 12 VDC regulated

Power Source 12V DC regulated, Domestic 120V AC input; 12V DC regulated

from ECR; 12V DC, 1A rating Universal Power Adapter

Terminal Interface One RS-232 port; one RS-232 passthrough; one RS-485

(supports IBM Tailgate protocol)

Magnetic Stripe Reader Bi-directional 3 track reader

A-1

iPOS 3100 Product Reference Guide

Table A-1. Technical Specifications (continued)

Item Description

Performance Characteristics

Memory Program: 512KB

Data: 512KB

Security PIN encryption, Master/Session or DUKPT for key management

Optional posBuilder Software Development Tool

Operating systems supported DOS, Windows 98/2000 and NT 3.51 or higher, IBM 4690

Formats supported BMP

Object tools Support for VBX, ActiveX and OPOS

Onboard compression 7:1 standard (decompression required at host)

Regulatory

Electrical Safety CE, UL

EMI/RFI FCC Class A

A-2

Index

A

application development . . . . . . . . . . . . . . . 3-1

audio

testing . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

C

cables

illustration, RS-232 . . . . . . . . . . . . . . . 1-4

illustration, RS-485 . . . . . . . . . . . . . . . 1-5

power . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . 1-3

RS-232 installation . . . . . . . . . . . . . . . 1-3

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . 1-3

RS-485 installation . . . . . . . . . . . . . . . 1-5

calibration . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

chapter descriptions . . . . . . . . . . . . . . . . . . . .v

cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

configuring . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

brightness . . . . . . . . . . . . . . . . . . . . . . 2-2

calibration . . . . . . . . . . . . . . . . . . . . . . 2-2

host . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

setup menu . . . . . . . . . . . . . . . . . . . . . 2-2

sound . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

time . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

connecting . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

RS-232 . . . . . . . . . . . . . . . . . . . . . . . . 1-3

RS-485 . . . . . . . . . . . . . . . . . . . . . . . . 1-5

contacting Symbol . . . . . . . . . . . . . . . . . . . . vi

D

development kit . . . . . . . . . . . . . . . . . . . . . . 3-1

dimensions . . . . . . . . . . . . . . . . . . . . . . . . . A-1

downloading firmware . . . . . . . . . . . . . . . . . 2-2

F

features . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

H

host device . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

configuring . . . . . . . . . . . . . . . . . . . . . 2-2

I

installing

mounting . . . . . . . . . . . . . . . . . . . . . . . 1-8

RS-232 connection . . . . . . . . . . . . . . . 1-3

RS-485 connection . . . . . . . . . . . . . . . 1-5

screen guard . . . . . . . . . . . . . . . . . . . . 1-6

L

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

brightness . . . . . . . . . . . . . . . . . . . . . . 2-2

M

magnetic stripe reader . . . . . . . . . . . . .1-1, A-1

illustration . . . . . . . . . . . . . . . . . . . . . . 1-2

testing . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

memory . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

mounting the iPOS 3100 . . . . . . . . . . . . . . 1-8

N

notational conventions . . . . . . . . . . . . . . . . . . vi

O

overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Index-1

iPOS 3100 Product Reference Guide

P

parts of iPOS 3100 . . . . . . . . . . . . . . . . . . . 1-2

PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

PIN

encryption . . . . . . . . . . . . . . . . . . . . . . A-2

testing PIN pad . . . . . . . . . . . . . . . . . . 2-3

port

illustration . . . . . . . . . . . . . . . . . . . . . . 1-2

serial . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

posBuilder . . . . . . . . . . . . . . . . . . . . . .3-1, A-2

power requirements . . . . . . . . . . . . . . . . . . A-1

R

regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

RS-232 connection . . . . . . . . . . . . . . . . . . . 1-3

RS-485 connection . . . . . . . . . . . . . . . . . . . 1-5

S

screen

brightness . . . . . . . . . . . . . . . . . . . . . . 2-2

description . . . . . . . . . . . . . . . . . . . . . 1-1

screen guard

installing . . . . . . . . . . . . . . . . . . . . . . . 1-6

replacing . . . . . . . . . . . . . . . . . . . . . . . 1-7

security . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

serial port . . . . . . . . . . . . . . . . . . . . . . . 1-2, 1-3

service information . . . . . . . . . . . . . . . . . . . . .vi

setting up . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

mounting . . . . . . . . . . . . . . . . . . . . . . . 1-8

RS-232 connection . . . . . . . . . . . . . . . 1-3

RS-485 connection . . . . . . . . . . . . . . . 1-5

screen guard . . . . . . . . . . . . . . . . . . . . 1-6

setup menu . . . . . . . . . . . . . . . . . . . . . . . . 2-2

brightness . . . . . . . . . . . . . . . . . . . . . . 2-2

calibration . . . . . . . . . . . . . . . . . . . . . . 2-2

host . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

sound . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

test menu . . . . . . . . . . . . . . . . . . . . . . . 2-3

audio . . . . . . . . . . . . . . . . . . . . . . . 2-3

MSR . . . . . . . . . . . . . . . . . . . . . . . 2-3

PIN . . . . . . . . . . . . . . . . . . . . . . . . 2-3

signature . . . . . . . . . . . . . . . . . . . . 2-3

touchpad . . . . . . . . . . . . . . . . . . . . 2-3

time . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

signature

testing pad . . . . . . . . . . . . . . . . . . . . . . 2-3

software suite . . . . . . . . . . . . . . . . . . . . . . . 3-1

posBuilder . . . . . . . . . . . . . . . . . . 3-1, A-2

sound

configuring . . . . . . . . . . . . . . . . . . . . . . 2-2

specifications . . . . . . . . . . . . . . . . . . . . . . . .A-1

Symbol support center . . . . . . . . . . . . . . . . . vi

system requirements . . . . . . . . . . . . . . . . . . 1-3

T

technical specifications . . . . . . . . . . . . . . . . A-1

test menu . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

audio . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

MSR . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

signature . . . . . . . . . . . . . . . . . . . . . . . 2-3

touchpad . . . . . . . . . . . . . . . . . . . . . . . 2-3

time

setting . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

touchpad

illustration . . . . . . . . . . . . . . . . . . . . . . . 1-2

resolution . . . . . . . . . . . . . . . . . . . . . . .A-1

testing . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

W

weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

Index-2

Tell Us What You Think...

We’d like to know what you think about this Manual. Please take a moment
to fill out this questionnaire and fax this form to: [phone], or mail to:

Symbol Technologies, Inc.
One Symbol Plaza M/S B-4
Holtsville, NY 11742-1300
Attention: Technical Publications Manager

IMPORTANT: If you need product support, please call the appropriate
customer support number provided. Unfortunately, we cannot provide
customer support at the fax number above.

User’s Manual Title:___________________________________________

(please include revision level)

How familiar were you with this product before using this manual?

Very familiar Slightly familiar Not at all familiar

Did this manual meet your needs? If not, please explain.
___________________________________________________________
___________________________________________________________

What topics need to be added to the index, if applicable?
___________________________________________________________
___________________________________________________________

What topics do you feel need to be better discussed? Please be specific.
___________________________________________________________
___________________________________________________________

What can we do to further improve our manuals?
___________________________________________________________
___________________________________________________________

Thank you for your input—We value your comments.

iPOS 3100 Product Reference Guide

72-61359-01

Revision A - August 2003

Symbol Technologies, Inc. One Symbol Plaza, Holtsville N.Y. 11742-1300

http://www.symbol.com/manuals

2