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Patents
This product is covered by one or more of the patents listed on the website:
The Symbol DS9808 Product Reference Guide provides general instructions for setting up, operating, maintaining,
and troubleshooting the Symbol DS9808 digital scanner.
Configurations
This guide includes the following configurations:
•
DS9808-SR00007NNWR - DS9808 digital scanner, standard range
•
DS9808-SR00007CNWR - DS9808 digital scanner, standard range, Checkpoint EAS support
•
DS9808-DL00007NNWR - DS9808 digital scanner, DL parsing, standard range
•
DS9808-DL00007CNWR - DS9808 digital scanner, DL parsing, standard range, Checkpoint EAS support
•
DS9808-LR20007CRWR - DS9808 digital scanner, long range, Checkpoint EAS, RFID upgradeable
•
DS9808-LL20007CRWR - DS9808 digital scanner, DL parsing, long range, Checkpoint EAS support,
RFID upgradeable
xivSymbol DS9808 Product Reference Guide
Chapter Descriptions
Topics covered in this guide are as follows:
•
Chapter 1, Getting Started provides a product overview, unpacking instructions, and cable connection
information.
•
Chapter 2, Scanning describes parts of the digital scanner, beeper and LED definitions, and how to use the
scanner in hand-held and hands-free (presentation) modes.
•
Chapter 3, Maintenance & Technical Specifications provides information on how to care for the digital
scanner, troubleshooting, and technical specifications.
•
Chapter 4, User Preferences & Miscellaneous Digital Scanner Options describes features frequently used to
customize how data transmits to the host device and programming bar codes for selecting user preference
features for the digital scanner.
•
Chapter 5, Imaging Preferences provides imaging preference features and programming bar codes for
selecting these features.
•
Chapter 6, USB Interface describes how to set up the digital scanner with a USB host.
•
Chapter 7, RS-232 Interface describes how to set up the digital scanner with an RS-232 host, such as
point-of-sale devices, host computers, or other devices with an available RS-232 port.
•
Chapter 8, IBM 468X / 469X Interface describes how to set up the digital scanner with IBM 468X/469X POS
systems.
•
Chapter 9, Keyboard Wedge Interface describes how to set up a Keyboard Wedge interface with the digital
scanner.
•
Chapter 10, Symbologies describes all symbology features and provides programming bar codes for
selecting these features for the digital scanner.
•
Chapter 11, Advanced Data Formatting briefly describes ADF, a means of customizing data before
transmission to the host device, and includes a reference to the ADF Programmer Guide.
•
Chapter 12, Driver’s License Set Up (DS9808-DL / DS9808-LL) describes how the DS9808-DL and
DS9808-LL digital scanners can parse out information from standard US driver's licenses and certain other
American Association of Motor Vehicle Administrators (AAMVA) compliant ID cards.
•
Appendix A, Standard Default Parameters provides a table of all host devices and miscellaneous scanner
defaults.
•
Appendix B, Programming Reference provides a table of AIM code identifiers, ASCII character conversions,
and keyboard maps.
•
Appendix C, Sample Bar Codes includes sample bar codes of various code types.
•
Appendix D, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring specific
numeric values.
•
Appendix E, ASCII Character Sets provides ASCII character value tables.
•
Appendix F, Signature Capture Code provides information on CapCode, a signature capture code that
encloses a signature area on a document and allows a scanner to capture a signature.
Notational Conventions
*Baud Rate 9600
Feature/Option
* Indicates Default
The followingconventions are used in this document:
•
Italics are used to highlight the following:
• Chapters and sections in this and related documents
• Dialog box, window and screen names
• Drop-down list and list box names
• Check box and radio button names
•
Bold text is used to highlight the following:
• Key names on a keypad
• Button names on a screen.
•
bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
About This Guidexv
•
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
•
Throughout the programming bar code menus, asterisks (*) are used to denote default parameter settings.
Related Documents
•
Symbol DS9808 Quick Start Guide, p/n 72-109917-xx - provides general information for getting started with
the Symbol DS9808 digital scanner, and includes basic set up and operation instructions.
•
Advanced Data Formatting Programmer Guide, p/n 72E-69680-xx - provides information on ADF, a means of
customizing data before transmission to a host.
•
Symbol DS9808 RFID Module Installation Guide, p/n 72-122449-xx - provides instructions for installing the
optional RFID module.
•
Electronic Article Surveillance Cable Installation Guide, p/n 70-32824-xx - provides instructions for installing
an EAS cable.
For the latest version of this guide and all Symbol guides, go to:
If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, please contact that
business partner for support.
Chapter 1 Getting Started
Introduction
The Symbol DS9808 combines superior 1D and 2D omnidirectional bar code scanning and sub-second image
capture and transfer with a light-weight, hands-free/hand-held design. The digital scanner’s built-in stand
seamlessly accommodates both counter-top and hand-held use. Whether in hands-free (presentation) or
hand-held mode, the digital scanner ensures comfort and ease of use for extended periods of time.
Figure 1-1
Symbol DS9808 Digital Scanner
1 - 2Symbol DS9808 Product Reference Guide
Interfaces
The DS9808 digital scanner supports:
•
USB connection to a host. The digital scanner autodetects a USB host and defaults to the HID keyboard
interface type. Select other USB interface types by scanning programming bar code menus.This interface
supports the following international keyboards (for Windows® environment): North America, German,
French, French Canadian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
•
Standard RS-232 connection to a host. Scan bar code menus to set up communication of the digital scanner
with the host.
•
Connection to IBM 468X/469X hosts. Scan bar code menus to set up communication of the digital scanner
with the IBM terminal.
•
Keyboard Wedge connection to a host. The host interprets scanned data as keystrokes. Scan bar code
menus to set up communication of the digital scanner with the host. This interface supports the following
international keyboards (for Windows® environment): North America, German, French, French Canadian,
French Belgian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
Unpacking
Remove the digital scanner from its packing and inspect it for damage. If the scanner was damaged in transit,
contact Motorola Enterprise Mobility Support. See page xvi for contact information. KEEP THE PACKING. It is the
approved shipping container; use this to return the equipment for servicing.
Setting Up the Digital Scanner
Clip
To h o st
Interface cable port
Interface cable modular
connector
Installing the Interface Cable
1.Plug the interface cable modular connector into the cable interface port on the bottom of the digital scanner’s
base (see Figure 1-2).
2.Gently tug the cable to ensure the connector is secure.
3.Connect the other end of the interface cable to the host (see the specific host chapter for information on host
connections).
Getting Started1 - 3
Figure 1-2
Removing the Interface Cable
1.Press the cable’s modular connector clip through the access slot in the digital scanner’s base.
Figure 1-3
Installing the Cable
NOTE Different hosts require different cables. The connectors illustrated in each host chapter are examples only.
Connectors vary from those illustrated, but the steps to connect the digital scanner are the same.
Removing the Cable
2.Carefully slide out the cable.
1 - 4Symbol DS9808 Product Reference Guide
3.Follow the steps for Installing the Interface Cable to connect a new cable.
Connecting Power (if required)
If the host does not provide power to the digital scanner, connect an external power supply:
1.Connect the interface cable to the base of the digital scanner, as described in Installing the Interface Cable on
page 1-3.
2.Connect the other end of the interface cable to the host (refer to the host manual to locate the correct port).
3.Plug the power supply into the power jack on the interface cable. Plug the other end of the power supply into
an AC outlet.
Configuring the Digital Scanner
To configure the digital scanner use the bar codes included in this manual. See Chapter 4, User Preferences &
Miscellaneous Digital Scanner Options and Chapter 5, Imaging Preferences for information about programming the
digital scanner using bar code menus. Also see each host-specific chapter to set up connection to a specific host
type.
Mounting the Digital Scanner
An optional wall mount bracket is available for mounting the scanner to a wall or other vertical surface. To mount
the Symbol DS9808:
1.Place the bracket in its desired location on the wall, and insert three #6 screws through each screw hole in the
bracket.
Figure 1-4
2.Tighten the screws to secure the bracket to the wall.
Installing the Wall Mount Bracket
Getting Started1 - 5
3.Slide the base of the digital scanner into the bracket, oriented so the scan window faces down.
Figure 1-5
Inserting the Symbol DS9808 into the Wall Mount Bracket
Accessories
Required Accessories
The digital scanner ships with an interface cable, a universal power supply, and the DS9808 Quick Start Guide. For
additional items, contact your local Motorola representative or business partner.
Optional Accessories
Contact Motorola to purchase the following accessories for the DS9808:
•
Wall Mount Bracket (see Mounting the Digital Scanner on page 1-4 for installation instructions or refer to
installation guide)
•
RFID module.
Electronic Article Surveillance (EAS) (Optional)
Because there are several Checkpoint EAS systems available, your local Checkpoint representative should install
the EAS cable. To contact your local Checkpoint representative inside the U.S. call 800-257-5540, ext. 4300.
Outside the U.S., call (609) 848-1800, ext. 4300.
If using an EAS cable, refer to the Electronic Article Surveillance Cable Installation Guide (p/n 70-32824-xx).
1 - 6Symbol DS9808 Product Reference Guide
Chapter 2 Scanning
Scan Window
Multifunction Trigger
LED
Beeper
Interface cable port
Introduction
This chapter provides beeper and LED definitions, techniques involved in scanning bar codes, general instructions
and tips about scanning, and decode zone diagrams.
Figure 2-1
Parts
2 - 2Symbol DS9808 Product Reference Guide
Beeper Definitions
The digital scanner issues different beep sequences and patterns to indicate status. Table 2-1 defines beep
sequences that occur during both normal scanning and while programming the digital scanner.
Table 2-1
Standard Use
Low/medium/high beepsPower up.
Short high beepA bar code symbol was decoded (if decode beeper is enabled).
4 long low beepsTransmission error.
5 low beepsConversion or format error.
Low/low/low/extra low beepsRS-232 receive error.
High beepThe digital scanner detected a <BEL> character over RS-232.
RFID
Medium-high (two-tone) beepAn RFID tag was read (if RFID read beeper is enabled).
High-medium/low/low beepsUnexpected RFID indication.
Image Capture
Low beepSnapshot mode started or completed.
High/low beepsSnapshot mode timed out.
Beeper Definitions
Beeper SequenceIndication
Parameter Menu Scanning
Low/high beepsInput error; incorrect bar code, programming sequence, or
High/low beeps Keyboard parameter selected. Enter value using numeric bar codes.
High/low/high/low beepsSuccessful program exit with change in parameter setting.
Code 39 Buffering
High/low beepsNew Code 39 data was entered into the buffer.
3 long high beepsCode 39 buffer is full.
High/low/high beepsThe Code 39 buffer was erased.
Low/high/low beepsThe Code 39 buffer was erased or there was an attempt to clear or transmit an
empty buffer.
Low/high beepsA successful transmission of buffered data.
Macro PDF
2 low beeps
2 long low beeps
MPDF sequence buffered.
File ID error. A bar code not in the current MPDF sequence was scanned.
Cancel
scanned.
Scanning2 - 3
Table 2-1
3 long low beeps Out of memory. There is not enough buffer space to store the current MPDF
4 long low beeps Bad symbology. Scanned a 1D or 2D bar code in a MPDF sequence, a duplicate
5 long low beeps Flushing MPDF buffer.
Fast warble beepAborting MPDF sequence.
Low/high beepsFlushing an already empty MPDF buffer.
Host Specific
USB only
4 short high beepsThe digital scanner has not completed initialization. Wait several seconds and
Low/medium/high beeps
upon scanning a USB device
type
Beeper Definitions (Continued)
Beeper SequenceIndication
symbol.
MPDF label, a label in an incorrect order, or trying to transmit an empty or illegal
MPDF field.
scan again.
Communication with the host must be established before the digital scanner can
operate at the highest power level.
Low/medium/high beeps
occur more than once
RS-232 only
1 short high beepA <BEL> character is received and Beep on <BEL> is enabled.
The USB host can put the digital scanner in a state where power to the scanner is
cycled on and off more than once. This is normal and usually happens when the
PC cold boots.
2 - 4Symbol DS9808 Product Reference Guide
LED Definitions
In addition to beep sequences, the digital scanner uses a two-color LED to indicate status. Table 2-2 defines LED
colors that display during scanning.
Table 2-2
Hand-Held Scanning Standard Use
GreenA bar code was successfully decoded or an RFID tag was read.
RedTransmission error, conversion or format error, or RS-232 receive error.
OffNo power is applied to the digital scanner, or the scanner is on and ready to scan.
Hands-Free (Presentation) Scanning Standard Use
GreenThe scanner is on and ready to scan.
Momentarily OffA bar code was successfully decoded or an RFID tag was read.
RedTransmission error, conversion or format error, or RS-232 receive error.
OffNo power is applied to the digital scanner, or the scanner is in low power mode.
Parameter Programming
GreenNumber expected. Enter value using numeric bar codes.
RedInput error: incorrect bar code, programming sequence, or Cancel scanned.
Standard LED Definitions
LEDIndication
Successful program exit with change in parameter setting.
ADF Programming
GreenEnter another digit. Add leading zeros to the front if necessary.
Enter another alphabetic character or scan the
All criteria or actions cleared for current rule, continue entering rule.
Delete last saved rule. The current rule is left intact.
All rules deleted.
Blinking GreenEnter another criterion or action, or scan the
Green after BlinkingRule saved. Rule entry mode exited.
Cancel rule entry. Rule entry mode exited because of an error or the user asked to exit
rule entry.
RedOut of rule memory. Erase some existing rules, then try to save rule again.
Entry error, wrong bar code scanned, or criteria/action list is too long for a rule. Re-enter
criterion or action.
End of Message
Save Rule
bar code.
bar code.
Scanning
Scanning2 - 5
The Symbol DS9808 has a built-in, light-weight stand to easily accommodate both
hand-held scanning.
NOTE Certain areas of the digital scanner’s handle may feel warm at times. This is normal.
hands-free (presentation)
Hands-Free Scanning
The digital scanner is in
wall in the wall mount bracket. In this mode, the digital scanner operates in continuous (constant-on) mode, where
it automatically decodes a bar code presented in its field of view.
hands-free (presentation) mode
when it sits on a countertop, or when it is mounted on a
and
Figure 2-2
Scanning in Hands-Free Mode
Hand-Held Scanning
DS9808-SR/DL Hand-Held Scanning
When lifted off the counter or removed from the wall mount bracket, the DS9808-SR/DL operates in standard
trigger mode. Aim the digital scanner at a bar code and pull the trigger to decode.
Figure 2-3
Scanning in Hand-Held Mode - DS9808-SR/DL
2 - 6Symbol DS9808 Product Reference Guide
DS9808-LR/LL Multifunction Trigger
The DS9808-LR/LL digital scanner includes a multifunction trigger which you can program to quickly switch
between imaging, laser scanning, and/or RFID reading. See Multifunction Mode Triggering (DS9808-LR/LL Only)
on page 4-19 for more information.
Figure 2-4
By default, this scanner automatically switches to a laser scanner when lifted off the counter for longer range 1D
bar code scanning. If the scanner detects a PDF bar code or cannot decode the bar code, it switches to imager
operation. After successful decode, time out, or trigger release, the digital scanner reverts to the laser engine for
the next trigger pull.
Scanning in Hand-Held Mode - DS9808-LR/LL
Aiming
Imager Aiming
When scanning, the digital scanner projects a red laser aiming pattern which allows positioning the bar code within
its field of view. See Decode Ranges on page 2-8 for the proper distance to achieve between the digital scanner
and a bar code.
Figure 2-5
If necessary, the digital scanner turns on its red LEDs to illuminate the target bar code.
Imager Aiming Pattern
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