Symbol DS9808-SR00007CNWR User Manual

Symbol DS9808 Digital Scanner
Product Reference Guide
Symbol DS9808 Digital Scanner
Product Reference Guide
72E-112999-02
Revision A
May 2009
ii Symbol DS9808 Product Reference Guide
No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis. Motorola grants to the user a non-transferable and non-exclusive license to use each software or firmware program delivered hereunder (licensed program). Except as noted below, such license may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of Motorola. No right to copy a licensed program in whole or in part is granted, except as permitted under copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program with other program material, create a derivative work from a licensed program, or use a licensed program in a network without written permission from Motorola. The user agrees to maintain Motorola’s copyright notice on the licensed programs delivered hereunder, and to include the same on any authorized copies it makes, in whole or in part. The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed program delivered to the user or any portion thereof.
Motorola reserves the right to make changes to any software or product to improve reliability, function, or design.
Motorola does not assume any product liability arising out of, or in connection with, the application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Motorola, Inc., intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained in Motorola products.
MOTOROLA and the Stylized M Logo and Symbol and the Symbol logo are registered in the US Patent & Trademark Office. Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the property of their respective owners.
Motorola, Inc. One Motorola Plaza Holtsville, New York 11742-1300
http://www.motorola.com/enterprisemobility

Patents

This product is covered by one or more of the patents listed on the website:
http://www.motorola.com/enterprisemobility/patents.

Warranty

For the complete Motorola hardware product warranty statement, go to:
http://www.motorola.com/enterprisemobility/warranty.

Revision History

Changes to the original manual are listed below:
Change Date Description
-01 Rev A 03/2009 Initial release
-02 Rev A 05/2009 Update to correct revision errors
iii
iv Symbol DS9808 Product Reference Guide

Table of Contents

About This Guide
Introduction.................................................................................................................... xiii
Configurations................................................................................................................ xiii
Chapter Descriptions ..................................................................................................... xiv
Notational Conventions.................................................................................................. xv
Related Documents ....................................................................................................... xv
Service Information........................................................................................................ xvi
Chapter 1: Getting Started
Introduction ................................................................................................................... 1-1
Interfaces ...................................................................................................................... 1-2
Unpacking ..................................................................................................................... 1-2
Setting Up the Digital Scanner ...................................................................................... 1-3
Installing the Interface Cable .................................................................................. 1-3
Connecting Power (if required) ............................................................................... 1-4
Configuring the Digital Scanner .............................................................................. 1-4
Mounting the Digital Scanner ....................................................................................... 1-4
Accessories .................................................................................................................. 1-5
Required Accessories ............................................................................................. 1-5
Optional Accessories .............................................................................................. 1-5
Electronic Article Surveillance (EAS) (Optional) ........................................................... 1-5
Chapter 2: Scanning
Introduction ................................................................................................................... 2-1
Beeper Definitions ........................................................................................................ 2-2
LED Definitions ............................................................................................................. 2-4
Scanning ....................................................................................................................... 2-5
Hands-Free Scanning ............................................................................................. 2-5
Hand-Held Scanning ............................................................................................... 2-5
Aiming ..................................................................................................................... 2-6
Decode Ranges ............................................................................................................ 2-8
vi Symbol DS9808 Product Reference Guide
Chapter 3: Maintenance & Technical Specifications
Introduction ................................................................................................................... 3-1
Maintenance ................................................................................................................. 3-1
Troubleshooting ............................................................................................................ 3-2
Technical Specifications ............................................................................................... 3-5
Digital Scanner Signal Descriptions .............................................................................. 3-7
Chapter 4: User Preferences & Miscellaneous Digital Scanner Options
Introduction ................................................................................................................... 4-1
Scanning Sequence Examples ..................................................................................... 4-2
Errors While Scanning .................................................................................................. 4-2
User Preferences/Miscellaneous Options Parameter Defaults ..................................... 4-2
User Preferences .......................................................................................................... 4-4
Set Default Parameter ............................................................................................ 4-4
Parameter Bar Code Scanning ............................................................................... 4-5
Beep After Good Decode ........................................................................................ 4-5
Beeper Tone ........................................................................................................... 4-6
Beeper Volume ....................................................................................................... 4-7
Beeper Duration ...................................................................................................... 4-8
Hands-Free Mode ................................................................................................... 4-9
Presentation Performance Mode ............................................................................ 4-9
Digital Scanner Activity Modes ............................................................................... 4-10
Hand-Held Trigger Mode ........................................................................................ 4-18
Multifunction Mode Triggering (DS9808-LR/LL Only) ............................................. 4-19
Host Triggering (DS9808-LR/LL Only) .................................................................... 4-24
Picklist Mode ........................................................................................................... 4-26
Continuous Bar Code Read .................................................................................... 4-27
Decode Session Timeout ........................................................................................ 4-27
Timeout Between Decodes, Same Symbol ............................................................ 4-28
Timeout Between Decodes, Different Symbols ...................................................... 4-28
Fuzzy 1D Processing .............................................................................................. 4-29
Hand-Held Decode Aiming Pattern ......................................................................... 4-30
Hands-Free Decode Aiming Pattern ....................................................................... 4-31
Presentation Mode Field of View ............................................................................ 4-32
Decoding Illumination (Hand-Held Mode only) ....................................................... 4-33
Miscellaneous Scanner Parameters ............................................................................. 4-34
Transmit Code ID Character ................................................................................... 4-34
Prefix/Suffix Values ................................................................................................. 4-35
Scan Data Transmission Format ............................................................................ 4-36
FN1 Substitution Values ......................................................................................... 4-37
Scan Data Transmission Format (continued) ......................................................... 4-37
Transmit “No Read” Message ................................................................................. 4-38
Chapter 5: Imaging Preferences
Introduction ................................................................................................................... 5-1
Scanning Sequence Examples ..................................................................................... 5-2
Errors While Scanning .................................................................................................. 5-2
Imaging Preferences Parameter Defaults ..................................................................... 5-2
Table of Contents vii
Imaging Preferences ..................................................................................................... 5-4
Operational Modes .................................................................................................. 5-4
Image Capture Illumination ..................................................................................... 5-5
Gain/Exposure Priority for Snapshot Mode ............................................................. 5-6
Snapshot Mode Timeout ......................................................................................... 5-7
Snapshot Aiming Pattern ........................................................................................ 5-7
Image Cropping ...................................................................................................... 5-8
Crop to Pixel Addresses ......................................................................................... 5-9
Image Size (Number of Pixels) ............................................................................... 5-10
Image Brightness (Target White) ............................................................................ 5-11
JPEG Image Options .............................................................................................. 5-11
JPEG Target File Size ............................................................................................ 5-12
JPEG Quality and Size Value ................................................................................. 5-12
Image Enhancement ............................................................................................... 5-13
Image File Format Selector ..................................................................................... 5-14
Bits Per Pixel ........................................................................................................... 5-15
Signature Capture ................................................................................................... 5-16
Signature Capture File Format Selector ................................................................. 5-17
Signature Capture Bits Per Pixel ............................................................................ 5-18
Signature Capture Width ......................................................................................... 5-19
Signature Capture Height ....................................................................................... 5-19
Signature Capture JPEG Quality ............................................................................ 5-19
Video View Finder ................................................................................................... 5-20
Video View Finder Image Size ................................................................................ 5-20
Chapter 6: USB Interface
Introduction ................................................................................................................... 6-1
Connecting a USB Interface ......................................................................................... 6-2
USB Parameter Defaults .............................................................................................. 6-3
USB Host Parameters .................................................................................................. 6-4
USB Device Type .................................................................................................... 6-4
Symbol Native API (SNAPI) Status Handshaking ................................................... 6-5
USB Country Keyboard Types - Country Codes ..................................................... 6-6
USB Keystroke Delay ............................................................................................. 6-8
USB CAPS Lock Override ...................................................................................... 6-8
USB Ignore Unknown Characters ........................................................................... 6-9
Emulate Keypad ...................................................................................................... 6-9
Emulate Keypad with Leading Zero ........................................................................ 6-10
USB Keyboard FN 1 Substitution ............................................................................ 6-10
Function Key Mapping ............................................................................................ 6-11
Simulated Caps Lock .............................................................................................. 6-11
Convert Case .......................................................................................................... 6-12
ASCII Character Set for USB ........................................................................................ 6-13
Chapter 7: RS-232 Interface
Introduction ................................................................................................................... 7-1
Connecting an RS-232 Interface .................................................................................. 7-2
RS-232 Parameter Defaults .......................................................................................... 7-3
viii Symbol DS9808 Product Reference Guide
RS-232 Host Parameters .............................................................................................. 7-4
RS-232 Host Types ................................................................................................. 7-6
Baud Rate ............................................................................................................... 7-7
Parity ....................................................................................................................... 7-9
Data Bits ................................................................................................................. 7-9
Check Receive Errors ............................................................................................. 7-10
Hardware Handshaking .......................................................................................... 7-10
Software Handshaking ............................................................................................ 7-12
Host Serial Response Time-out .............................................................................. 7-14
RTS Line State ........................................................................................................ 7-15
Beep on <BEL> ....................................................................................................... 7-15
Intercharacter Delay ................................................................................................ 7-16
Nixdorf Beep/LED Options ...................................................................................... 7-17
Ignore Unknown Characters ................................................................................... 7-17
ASCII Character Set for RS-232 ................................................................................... 7-18
Chapter 8: IBM 468X / 469X Interface
Introduction ................................................................................................................... 8-1
Connecting to an IBM 468X/469X Host ........................................................................ 8-2
IBM Parameter Defaults ............................................................................................... 8-3
IBM 468X/469X Host Parameters ................................................................................. 8-4
Port Address ........................................................................................................... 8-4
Convert Unknown to Code 39 ................................................................................. 8-5
Chapter 9: Keyboard Wedge Interface
Introduction ................................................................................................................... 9-1
Connecting a Keyboard Wedge Interface ..................................................................... 9-2
Keyboard Wedge Parameter Defaults .......................................................................... 9-3
Keyboard Wedge Host Parameters .............................................................................. 9-4
Keyboard Wedge Host Types ................................................................................. 9-4
Keyboard Wedge Country Types - Country Codes ................................................. 9-5
Ignore Unknown Characters ................................................................................... 9-7
Keystroke Delay ...................................................................................................... 9-7
Intra-Keystroke Delay ............................................................................................. 9-8
Alternate Numeric Keypad Emulation ..................................................................... 9-8
Caps Lock On ......................................................................................................... 9-9
Caps Lock Override ................................................................................................ 9-9
Convert Wedge Data .............................................................................................. 9-10
Function Key Mapping ............................................................................................ 9-10
FN1 Substitution ..................................................................................................... 9-11
Send Make and Break ............................................................................................ 9-11
Keyboard Maps ....................................................................................................... 9-12
ASCII Character Set for Keyboard Wedge ................................................................... 9-13
Chapter 10: Symbologies
Introduction ................................................................................................................... 10-1
Scanning Sequence Examples ..................................................................................... 10-1
Table of Contents ix
Errors While Scanning .................................................................................................. 10-2
Symbology Parameter Defaults .................................................................................... 10-2
UPC/EAN ...................................................................................................................... 10-7
Enable/Disable UPC-A ............................................................................................ 10-7
Enable/Disable UPC-E ............................................................................................ 10-7
Enable/Disable UPC-E1 .......................................................................................... 10-8
Enable/Disable EAN-8/JAN-8 ................................................................................. 10-8
Enable/Disable EAN-13/JAN-13 ............................................................................. 10-9
Enable/Disable Bookland EAN ............................................................................... 10-9
Decode UPC/EAN/JAN Supplementals .................................................................. 10-10
User-Programmable Supplementals ....................................................................... 10-13
UPC/EAN/JAN Supplemental Redundancy ............................................................ 10-13
UPC/EAN/JAN Supplemental AIM ID Format ......................................................... 10-14
Transmit UPC-A Check Digit .................................................................................. 10-14
Transmit UPC-E Check Digit .................................................................................. 10-15
Transmit UPC-E1 Check Digit ................................................................................ 10-15
UPC-A Preamble .................................................................................................... 10-16
UPC-E Preamble .................................................................................................... 10-17
UPC-E1 Preamble .................................................................................................. 10-18
Convert UPC-E to UPC-A ....................................................................................... 10-19
Convert UPC-E1 to UPC-A ..................................................................................... 10-19
EAN-8/JAN-8 Extend .............................................................................................. 10-20
Bookland ISBN Format ........................................................................................... 10-21
UCC Coupon Extended Code ................................................................................. 10-22
ISSN EAN ............................................................................................................... 10-22
Code 128 ...................................................................................................................... 10-23
Enable/Disable Code 128 ....................................................................................... 10-23
Set Lengths for Code 128 ....................................................................................... 10-23
Enable/Disable GS1-128 (formerly UCC/EAN-128) ................................................ 10-24
Enable/Disable ISBT 128 ........................................................................................ 10-25
ISBT Concatenation ................................................................................................ 10-26
Check ISBT Table ................................................................................................... 10-27
ISBT Concatenation Redundancy ........................................................................... 10-27
Code 39 ........................................................................................................................ 10-28
Enable/Disable Code 39 ......................................................................................... 10-28
Enable/Disable Trioptic Code 39 ............................................................................ 10-28
Convert Code 39 to Code 32 .................................................................................. 10-29
Code 32 Prefix ........................................................................................................ 10-29
Set Lengths for Code 39 ......................................................................................... 10-30
Code 39 Check Digit Verification ............................................................................ 10-31
Transmit Code 39 Check Digit ................................................................................ 10-31
Code 39 Full ASCII Conversion .............................................................................. 10-32
Code 39 Buffering - Scan & Store ........................................................................... 10-32
Code 93 ........................................................................................................................ 10-35
Enable/Disable Code 93 ......................................................................................... 10-35
Set Lengths for Code 93 ......................................................................................... 10-35
Code 11 ........................................................................................................................ 10-37
Code 11 .................................................................................................................. 10-37
Set Lengths for Code 11 ......................................................................................... 10-37
Code 11 Check Digit Verification ............................................................................ 10-39
x Symbol DS9808 Product Reference Guide
Transmit Code 11 Check Digits .............................................................................. 10-40
Interleaved 2 of 5 (ITF) ................................................................................................. 10-40
Enable/Disable Interleaved 2 of 5 ........................................................................... 10-40
Set Lengths for Interleaved 2 of 5 ........................................................................... 10-41
I 2 of 5 Check Digit Verification ............................................................................... 10-43
Transmit I 2 of 5 Check Digit ................................................................................... 10-43
Convert I 2 of 5 to EAN-13 ...................................................................................... 10-44
Discrete 2 of 5 (DTF) .................................................................................................... 10-44
Enable/Disable Discrete 2 of 5 ................................................................................ 10-44
Set Lengths for Discrete 2 of 5 ............................................................................... 10-45
Codabar (NW - 7) ......................................................................................................... 10-47
Enable/Disable Codabar ......................................................................................... 10-47
Set Lengths for Codabar ......................................................................................... 10-47
CLSI Editing ............................................................................................................ 10-49
NOTIS Editing ......................................................................................................... 10-49
MSI ............................................................................................................................... 10-50
Enable/Disable MSI ................................................................................................ 10-50
Set Lengths for MSI ................................................................................................ 10-50
MSI Check Digits .................................................................................................... 10-52
Transmit MSI Check Digit(s) ................................................................................... 10-52
MSI Check Digit Algorithm ...................................................................................... 10-53
Chinese 2 of 5 ............................................................................................................... 10-53
Enable/Disable Chinese 2 of 5 ................................................................................ 10-53
Matrix 2 of 5 .................................................................................................................. 10-54
Enable/Disable Matrix 2 of 5 ................................................................................... 10-54
Set Lengths for Matrix 2 of 5 ................................................................................... 10-55
Matrix 2 of 5 Redundancy ....................................................................................... 10-56
Matrix 2 of 5 Check Digit ......................................................................................... 10-56
Transmit Matrix 2 of 5 Check Digit .......................................................................... 10-57
Inverse 1D .................................................................................................................... 10-57
Postal Codes ................................................................................................................ 10-58
US Postnet .............................................................................................................. 10-58
US Planet ................................................................................................................ 10-58
Transmit US Postal Check Digit .............................................................................. 10-59
UK Postal ................................................................................................................ 10-59
Transmit UK Postal Check Digit .............................................................................. 10-60
Japan Postal ........................................................................................................... 10-60
Australian Postal ..................................................................................................... 10-61
Netherlands KIX Code ........................................................................................... 10-61
USPS 4CB/One Code/Intelligent Mail ..................................................................... 10-62
UPU FICS Postal .................................................................................................... 10-62
GS1 DataBar ................................................................................................................ 10-63
GS1 DataBar-14 ..................................................................................................... 10-63
GS1 DataBar Limited .............................................................................................. 10-63
GS1 DataBar Expanded ......................................................................................... 10-64
Convert GS1 DataBar to UPC/EAN ........................................................................ 10-64
Composite ..................................................................................................................... 10-65
Composite CC-C ..................................................................................................... 10-65
Composite CC-A/B .................................................................................................. 10-65
Composite TLC-39 .................................................................................................. 10-66
Table of Contents xi
UPC Composite Mode ............................................................................................ 10-66
Composite Beep Mode ........................................................................................... 10-67
GS1-128 Emulation Mode for UCC/EAN Composite Codes ................................... 10-67
2D Symbologies ............................................................................................................ 10-68
Enable/Disable PDF417 .......................................................................................... 10-68
Enable/Disable MicroPDF417 ................................................................................. 10-68
Code 128 Emulation ............................................................................................... 10-69
Data Matrix .............................................................................................................. 10-70
Data Matrix Inverse ................................................................................................. 10-70
Maxicode ................................................................................................................. 10-71
QR Code ................................................................................................................. 10-71
QR Inverse .............................................................................................................. 10-72
MicroQR .................................................................................................................. 10-72
Aztec ....................................................................................................................... 10-73
Aztec Inverse .......................................................................................................... 10-73
Redundancy Level ........................................................................................................ 10-74
Redundancy Level 1 ............................................................................................... 10-74
Redundancy Level 2 ............................................................................................... 10-74
Redundancy Level 3 ............................................................................................... 10-74
Redundancy Level 4 ............................................................................................... 10-75
Security Level ............................................................................................................... 10-76
Intercharacter Gap Size .......................................................................................... 10-77
Report Version .............................................................................................................. 10-77
Macro PDF Features .................................................................................................... 10-78
Flush Macro Buffer .................................................................................................. 10-78
Abort Macro PDF Entry ........................................................................................... 10-78
Chapter 11: Advanced Data Formatting
Introduction ................................................................................................................... 11-1
Chapter 12: Driver’s License Set Up (DS9808-DL / DS9808-LL)
Introduction ................................................................................................................... 12-1
Driver’s License Parsing ............................................................................................... 12-2
Parsing Driver’s License Data Fields (Embedded Driver's License Parsing) ............... 12-3
Driver’s License Parse Field Bar Codes ................................................................. 12-3
Driver’s License Parse Field Bar Codes (continued) .............................................. 12-4
AAMVA Parse Field Bar Codes .............................................................................. 12-6
AAMVA Parse Field Bar Codes (continued) ........................................................... 12-7
Parsing Rule Example .................................................................................................. 12-16
Field Update Procedure ................................................................................................ 12-20
User Preferences .......................................................................................................... 12-21
Set Default Parameter ............................................................................................ 12-21
Send Keystroke (Control Characters and Keyboard Characters) ........................... 12-21
xii Symbol DS9808 Product Reference Guide
Appendix A: Standard Default Parameters
Appendix B: Programming Reference
Symbol Code Identifiers ................................................................................................ B-1
AIM Code Identifiers ..................................................................................................... B-3
Appendix C: Sample Bar Codes
Code 39 ........................................................................................................................ C-1
UPC/EAN ...................................................................................................................... C-1
UPC-A, 100% .......................................................................................................... C-1
EAN-13, 100% ........................................................................................................ C-2
Code 128 ...................................................................................................................... C-2
Interleaved 2 of 5 .......................................................................................................... C-2
GS1 DataBar-14 ........................................................................................................... C-3
PDF417 ......................................................................................................................... C-3
Data Matrix ................................................................................................................... C-3
Maxicode ...................................................................................................................... C-4
QR Code ....................................................................................................................... C-4
US Postnet .................................................................................................................... C-4
UK Postal ...................................................................................................................... C-4
Appendix D: Numeric Bar Codes
Numeric Bar Codes ...................................................................................................... D-1
Cancel ........................................................................................................................... D-2
Appendix E: ASCII Character Sets
Appendix F: Signature Capture Code
Introduction ................................................................................................................... F-1
Code Structure .............................................................................................................. F-1
Signature Capture Area .......................................................................................... F-1
CapCode Pattern Structure ..................................................................................... F-2
Start / Stop Patterns ..................................................................................................... F-2
Dimensions ................................................................................................................... F-3
Data Format .................................................................................................................. F-3
Additional Capabilities .................................................................................................. F-4
Signature Boxes ........................................................................................................... F-4
Index
Tell Us What You Think...

About This Guide

Introduction

The Symbol DS9808 Product Reference Guide provides general instructions for setting up, operating, maintaining,
and troubleshooting the Symbol DS9808 digital scanner.

Configurations

This guide includes the following configurations:
DS9808-SR00007NNWR - DS9808 digital scanner, standard range
DS9808-SR00007CNWR - DS9808 digital scanner, standard range, Checkpoint EAS support
DS9808-DL00007NNWR - DS9808 digital scanner, DL parsing, standard range
DS9808-DL00007CNWR - DS9808 digital scanner, DL parsing, standard range, Checkpoint EAS support
DS9808-LR20007CRWR - DS9808 digital scanner, long range, Checkpoint EAS, RFID upgradeable
DS9808-LL20007CRWR - DS9808 digital scanner, DL parsing, long range, Checkpoint EAS support, RFID upgradeable
xiv Symbol DS9808 Product Reference Guide

Chapter Descriptions

Topics covered in this guide are as follows:
Chapter 1, Getting Started provides a product overview, unpacking instructions, and cable connection
information.
Chapter 2, Scanning describes parts of the digital scanner, beeper and LED definitions, and how to use the
scanner in hand-held and hands-free (presentation) modes.
Chapter 3, Maintenance & Technical Specifications provides information on how to care for the digital
scanner, troubleshooting, and technical specifications.
Chapter 4, User Preferences & Miscellaneous Digital Scanner Options describes features frequently used to
customize how data transmits to the host device and programming bar codes for selecting user preference features for the digital scanner.
Chapter 5, Imaging Preferences provides imaging preference features and programming bar codes for
selecting these features.
Chapter 6, USB Interface describes how to set up the digital scanner with a USB host.
Chapter 7, RS-232 Interface describes how to set up the digital scanner with an RS-232 host, such as
point-of-sale devices, host computers, or other devices with an available RS-232 port.
Chapter 8, IBM 468X / 469X Interface describes how to set up the digital scanner with IBM 468X/469X POS
systems.
Chapter 9, Keyboard Wedge Interface describes how to set up a Keyboard Wedge interface with the digital
scanner.
Chapter 10, Symbologies describes all symbology features and provides programming bar codes for
selecting these features for the digital scanner.
Chapter 11, Advanced Data Formatting briefly describes ADF, a means of customizing data before
transmission to the host device, and includes a reference to the ADF Programmer Guide.
Chapter 12, Driver’s License Set Up (DS9808-DL / DS9808-LL) describes how the DS9808-DL and
DS9808-LL digital scanners can parse out information from standard US driver's licenses and certain other American Association of Motor Vehicle Administrators (AAMVA) compliant ID cards.
Appendix A, Standard Default Parameters provides a table of all host devices and miscellaneous scanner
defaults.
Appendix B, Programming Reference provides a table of AIM code identifiers, ASCII character conversions,
and keyboard maps.
Appendix C, Sample Bar Codes includes sample bar codes of various code types.
Appendix D, Numeric Bar Codes includes the numeric bar codes to scan for parameters requiring specific
numeric values.
Appendix E, ASCII Character Sets provides ASCII character value tables.
Appendix F, Signature Capture Code provides information on CapCode, a signature capture code that
encloses a signature area on a document and allows a scanner to capture a signature.

Notational Conventions

*Baud Rate 9600
Feature/Option
* Indicates Default
The following conventions are used in this document:
Italics are used to highlight the following:
Chapters and sections in this and related documents
Dialog box, window and screen names
Drop-down list and list box names
Check box and radio button names
Bold text is used to highlight the following:
Key names on a keypad
Button names on a screen.
bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential
About This Guide xv
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Throughout the programming bar code menus, asterisks (*) are used to denote default parameter settings.

Related Documents

Symbol DS9808 Quick Start Guide, p/n 72-109917-xx - provides general information for getting started with the Symbol DS9808 digital scanner, and includes basic set up and operation instructions.
Advanced Data Formatting Programmer Guide, p/n 72E-69680-xx - provides information on ADF, a means of customizing data before transmission to a host.
Symbol DS9808 RFID Module Installation Guide, p/n 72-122449-xx - provides instructions for installing the optional RFID module.
Electronic Article Surveillance Cable Installation Guide, p/n 70-32824-xx - provides instructions for installing an EAS cable.
For the latest version of this guide and all Symbol guides, go to:
http://www.motorola.com/enterprisemobility/manuals.
xvi Symbol DS9808 Product Reference Guide

Service Information

If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact
information is available at: http://www.motorola.com/enterprisemobility/contactsupport.
When contacting Enterprise Mobility support, please have the following information available:
Serial number of the unit
Model number or product name
Software type and version number
Motorola responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Motorola Enterprise Mobility Support, you may need to return your equipment
for servicing and will be given specific directions. Motorola is not responsible for any damages incurred during
shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the
warranty.
If you purchased your Enterprise Mobility business product from a Motorola business partner, please contact that
business partner for support.
Chapter 1 Getting Started

Introduction

The Symbol DS9808 combines superior 1D and 2D omnidirectional bar code scanning and sub-second image
capture and transfer with a light-weight, hands-free/hand-held design. The digital scanner’s built-in stand
seamlessly accommodates both counter-top and hand-held use. Whether in hands-free (presentation) or
hand-held mode, the digital scanner ensures comfort and ease of use for extended periods of time.
Figure 1-1
Symbol DS9808 Digital Scanner
1 - 2 Symbol DS9808 Product Reference Guide

Interfaces

The DS9808 digital scanner supports:
USB connection to a host. The digital scanner autodetects a USB host and defaults to the HID keyboard interface type. Select other USB interface types by scanning programming bar code menus.This interface supports the following international keyboards (for Windows® environment): North America, German, French, French Canadian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.
Standard RS-232 connection to a host. Scan bar code menus to set up communication of the digital scanner with the host.
Connection to IBM 468X/469X hosts. Scan bar code menus to set up communication of the digital scanner with the IBM terminal.
Keyboard Wedge connection to a host. The host interprets scanned data as keystrokes. Scan bar code menus to set up communication of the digital scanner with the host. This interface supports the following international keyboards (for Windows® environment): North America, German, French, French Canadian, French Belgian, Spanish, Italian, Swedish, UK English, Portuguese-Brazilian, and Japanese.

Unpacking

Remove the digital scanner from its packing and inspect it for damage. If the scanner was damaged in transit,
contact Motorola Enterprise Mobility Support. See page xvi for contact information. KEEP THE PACKING. It is the
approved shipping container; use this to return the equipment for servicing.

Setting Up the Digital Scanner

Clip
To h o st
Interface cable port
Interface cable modular connector

Installing the Interface Cable

1. Plug the interface cable modular connector into the cable interface port on the bottom of the digital scanner’s
base (see Figure 1-2).
2. Gently tug the cable to ensure the connector is secure.
3. Connect the other end of the interface cable to the host (see the specific host chapter for information on host
connections).
Getting Started 1 - 3
Figure 1-2
Removing the Interface Cable
1. Press the cable’s modular connector clip through the access slot in the digital scanner’s base.
Figure 1-3
Installing the Cable
NOTE Different hosts require different cables. The connectors illustrated in each host chapter are examples only.
Connectors vary from those illustrated, but the steps to connect the digital scanner are the same.
Removing the Cable
2. Carefully slide out the cable.
1 - 4 Symbol DS9808 Product Reference Guide
3. Follow the steps for Installing the Interface Cable to connect a new cable.

Connecting Power (if required)

If the host does not provide power to the digital scanner, connect an external power supply:
1. Connect the interface cable to the base of the digital scanner, as described in Installing the Interface Cable on
page 1-3.
2. Connect the other end of the interface cable to the host (refer to the host manual to locate the correct port).
3. Plug the power supply into the power jack on the interface cable. Plug the other end of the power supply into
an AC outlet.

Configuring the Digital Scanner

To configure the digital scanner use the bar codes included in this manual. See Chapter 4, User Preferences &
Miscellaneous Digital Scanner Options and Chapter 5, Imaging Preferences for information about programming the
digital scanner using bar code menus. Also see each host-specific chapter to set up connection to a specific host
type.

Mounting the Digital Scanner

An optional wall mount bracket is available for mounting the scanner to a wall or other vertical surface. To mount
the Symbol DS9808:
1. Place the bracket in its desired location on the wall, and insert three #6 screws through each screw hole in the
bracket.
Figure 1-4
2. Tighten the screws to secure the bracket to the wall.
Installing the Wall Mount Bracket
Getting Started 1 - 5
3. Slide the base of the digital scanner into the bracket, oriented so the scan window faces down.
Figure 1-5
Inserting the Symbol DS9808 into the Wall Mount Bracket

Accessories

Required Accessories

The digital scanner ships with an interface cable, a universal power supply, and the DS9808 Quick Start Guide. For
additional items, contact your local Motorola representative or business partner.

Optional Accessories

Contact Motorola to purchase the following accessories for the DS9808:
Wall Mount Bracket (see Mounting the Digital Scanner on page 1-4 for installation instructions or refer to installation guide)
RFID module.

Electronic Article Surveillance (EAS) (Optional)

Because there are several Checkpoint EAS systems available, your local Checkpoint representative should install
the EAS cable. To contact your local Checkpoint representative inside the U.S. call 800-257-5540, ext. 4300.
Outside the U.S., call (609) 848-1800, ext. 4300.
If using an EAS cable, refer to the Electronic Article Surveillance Cable Installation Guide (p/n 70-32824-xx).
1 - 6 Symbol DS9808 Product Reference Guide
Chapter 2 Scanning
Scan Window
Multifunction Trigger
LED
Beeper
Interface cable port

Introduction

This chapter provides beeper and LED definitions, techniques involved in scanning bar codes, general instructions
and tips about scanning, and decode zone diagrams.
Figure 2-1
Parts
2 - 2 Symbol DS9808 Product Reference Guide

Beeper Definitions

The digital scanner issues different beep sequences and patterns to indicate status. Table 2-1 defines beep
sequences that occur during both normal scanning and while programming the digital scanner.
Table 2-1
Standard Use
Low/medium/high beeps Power up.
Short high beep A bar code symbol was decoded (if decode beeper is enabled).
4 long low beeps Transmission error.
5 low beeps Conversion or format error.
Low/low/low/extra low beeps RS-232 receive error.
High beep The digital scanner detected a <BEL> character over RS-232.
RFID
Medium-high (two-tone) beep An RFID tag was read (if RFID read beeper is enabled).
High-medium/low/low beeps Unexpected RFID indication.
Image Capture
Low beep Snapshot mode started or completed.
High/low beeps Snapshot mode timed out.
Beeper Definitions
Beeper Sequence Indication
Parameter Menu Scanning
Low/high beeps Input error; incorrect bar code, programming sequence, or
High/low beeps Keyboard parameter selected. Enter value using numeric bar codes.
High/low/high/low beeps Successful program exit with change in parameter setting.
Code 39 Buffering
High/low beeps New Code 39 data was entered into the buffer.
3 long high beeps Code 39 buffer is full.
High/low/high beeps The Code 39 buffer was erased.
Low/high/low beeps The Code 39 buffer was erased or there was an attempt to clear or transmit an
empty buffer.
Low/high beeps A successful transmission of buffered data.
Macro PDF
2 low beeps
2 long low beeps
MPDF sequence buffered.
File ID error. A bar code not in the current MPDF sequence was scanned.
Cancel
scanned.
Scanning 2 - 3
Table 2-1
3 long low beeps Out of memory. There is not enough buffer space to store the current MPDF
4 long low beeps Bad symbology. Scanned a 1D or 2D bar code in a MPDF sequence, a duplicate
5 long low beeps Flushing MPDF buffer.
Fast warble beep Aborting MPDF sequence.
Low/high beeps Flushing an already empty MPDF buffer.
Host Specific
USB only
4 short high beeps The digital scanner has not completed initialization. Wait several seconds and
Low/medium/high beeps upon scanning a USB device type
Beeper Definitions (Continued)
Beeper Sequence Indication
symbol.
MPDF label, a label in an incorrect order, or trying to transmit an empty or illegal MPDF field.
scan again.
Communication with the host must be established before the digital scanner can operate at the highest power level.
Low/medium/high beeps occur more than once
RS-232 only
1 short high beep A <BEL> character is received and Beep on <BEL> is enabled.
The USB host can put the digital scanner in a state where power to the scanner is cycled on and off more than once. This is normal and usually happens when the PC cold boots.
2 - 4 Symbol DS9808 Product Reference Guide

LED Definitions

In addition to beep sequences, the digital scanner uses a two-color LED to indicate status. Table 2-2 defines LED
colors that display during scanning.
Table 2-2
Hand-Held Scanning Standard Use
Green A bar code was successfully decoded or an RFID tag was read.
Red Transmission error, conversion or format error, or RS-232 receive error.
Off No power is applied to the digital scanner, or the scanner is on and ready to scan.
Hands-Free (Presentation) Scanning Standard Use
Green The scanner is on and ready to scan.
Momentarily Off A bar code was successfully decoded or an RFID tag was read.
Red Transmission error, conversion or format error, or RS-232 receive error.
Off No power is applied to the digital scanner, or the scanner is in low power mode.
Parameter Programming
Green Number expected. Enter value using numeric bar codes.
Red Input error: incorrect bar code, programming sequence, or Cancel scanned.
Standard LED Definitions
LED Indication
Successful program exit with change in parameter setting.
ADF Programming
Green Enter another digit. Add leading zeros to the front if necessary.
Enter another alphabetic character or scan the All criteria or actions cleared for current rule, continue entering rule. Delete last saved rule. The current rule is left intact. All rules deleted.
Blinking Green Enter another criterion or action, or scan the
Green after Blinking Rule saved. Rule entry mode exited.
Cancel rule entry. Rule entry mode exited because of an error or the user asked to exit rule entry.
Red Out of rule memory. Erase some existing rules, then try to save rule again.
Entry error, wrong bar code scanned, or criteria/action list is too long for a rule. Re-enter criterion or action.
End of Message
Save Rule
bar code.
bar code.

Scanning

Scanning 2 - 5
The Symbol DS9808 has a built-in, light-weight stand to easily accommodate both
hand-held scanning.
NOTE Certain areas of the digital scanner’s handle may feel warm at times. This is normal.
hands-free (presentation)

Hands-Free Scanning

The digital scanner is in
wall in the wall mount bracket. In this mode, the digital scanner operates in continuous (constant-on) mode, where
it automatically decodes a bar code presented in its field of view.
hands-free (presentation) mode
when it sits on a countertop, or when it is mounted on a
and
Figure 2-2
Scanning in Hands-Free Mode

Hand-Held Scanning

DS9808-SR/DL Hand-Held Scanning
When lifted off the counter or removed from the wall mount bracket, the DS9808-SR/DL operates in standard
trigger mode. Aim the digital scanner at a bar code and pull the trigger to decode.
Figure 2-3
Scanning in Hand-Held Mode - DS9808-SR/DL
2 - 6 Symbol DS9808 Product Reference Guide
DS9808-LR/LL Multifunction Trigger
The DS9808-LR/LL digital scanner includes a multifunction trigger which you can program to quickly switch
between imaging, laser scanning, and/or RFID reading. See Multifunction Mode Triggering (DS9808-LR/LL Only)
on page 4-19 for more information.
Figure 2-4
By default, this scanner automatically switches to a laser scanner when lifted off the counter for longer range 1D
bar code scanning. If the scanner detects a PDF bar code or cannot decode the bar code, it switches to imager
operation. After successful decode, time out, or trigger release, the digital scanner reverts to the laser engine for
the next trigger pull.
Scanning in Hand-Held Mode - DS9808-LR/LL

Aiming

Imager Aiming
When scanning, the digital scanner projects a red laser aiming pattern which allows positioning the bar code within
its field of view. See Decode Ranges on page 2-8 for the proper distance to achieve between the digital scanner
and a bar code.
Figure 2-5
If necessary, the digital scanner turns on its red LEDs to illuminate the target bar code.
Imager Aiming Pattern
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