Symbol CRD 1800-1000S User Manual

CRD 1800-1000S

Cradle

CRD 1800-1000S

Cradle

© 2001 SYMBOL TECH NOLOGIES, INC. All rights reserved.
Symbol reserves the right to make changes to any product to improve reliability,

function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the

application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under

any patent right or patent, covering or relating to any combination, system,
apparatus, machine, material, method, or process in which Symbol products might
be used. An implied license exists only for equipment, circuits, and subsystems
contained in Symbol products.

Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc.
Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.

Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300

http://www.symbol.com

Patents

This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No. 4,496,831; 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805;
4,736,095; 4,758,717; 4,760,248; 4,806,742; 4,816,660; 4,845,350; 4,896,026; 4,897,532;
4,923,281; 4,933,538; 4,992,717; 5,015,833; 5,017,765; 5,021,641; 5,029,183; 5,047,617;
5,103,461; 5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950; 5,157,687; 5,168,148;
5,168,149; 5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162;
5,250,791; 5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162;
5,280,163; 5,280,164; 5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,321,246; 5,324,924;
5,337,361; 5,367,151; 5,373,148; 5,378,882; 5,396,053; 5,396,055; 5,399,846; 5,408,081;
5,410,139; 5,410,140; 5,412,198; 5,418,812; 5,420,411; 5,436,440; 5,444,231; 5,449,891;
5,449,893; 5,468,949; 5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322;
5,519,577; 5,528,621; 5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810;
5,581,070; 5,589,679; 5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,627,359; 5,637,852;
5,664,229; 5,668,803; 5,675,139; 5,693,929; 5,698,835; 5,705,800; 5,714,746; 5,723,851;
5,734,152; 5,734,153; 5,742,043; 5,745,794; 5,754,587; 5,762,516; 5,763,863; 5,767,500;
5,789,728; 5,789,731; 5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520;
5,823,812; 5,828,050; 5,850,078; 5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989;
5,907,146; 5,912,450; 5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420; 5,945,658;
5,945,659; 5,946,194; 5,959,285; 6,002,918; 6,021,947; 6,036,098; 6,047,892; 6,050,491;
6,053,413; 6,056,200; 6,065,678; 6,067,297; 6,068,190; 6,082,621; 6,084,528; 6,088,482;
6,092,725; 6,101,483; 6,102,293; 6,104,620; 6,114,712; 6,115,678; 6,119,944; 6,123,265;
6,131,814; 6,138,180; 6,142,379; 6,172,478; 6,176,428; 6,178,426; 6,186,400; 6,188,681;
6,209,788; 6,216,951; 6,220,514; 6,243,447; 6,244,513; 6,247,647; 6,250,551; D305,885;
D341,584; D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124;
D391,250; D405,077; D406,581; D414,171; D414,172; D418,500; D419,548; D423,468;
D424,035; D430,158; D430,159; D431,562; D436,104.
Invention No. 55,358; 62,539; 69,060; 69,187 (Taiwan); No. 1,601,796; 1,907,875;
1,955,269 (Japan); European Patent 367,299; 414,281; 367,300; 367,298; UK 2,072,832;
France 81/03938; Italy 1,138,713.
rev. 07/01

Quick Reference

Introduction

The Symbol Technologies CRD 1800-1000S Cradle serves as an
essential data communications device, enabling you to
synchronize the information on your SPT 1700 and SPT 1800
terminal and the Symbol Palm Terminal (SPT) Desktop software
using HotSync
software, it can also be used to synchronize your terminal with
corporate databases and other host computers.

This guide covers the set up and use of the CRD 1800-1000S
Cradle. For more information about the SPT 1700 and SPT 1800
terminal, please refer to the

terminal.

®

technology. With customized or third party

Quick Reference Guide

for your

Setting up the Cradle

Setting up the cradle involves attaching a power supply to your
cradle, connecting the cradle to your computer, and installing the
HotSync Software to enable synchronization.

Connect the power supply to the power port on the back of the
cradle, and the other end of the power supply to a wall outlet.

Serial Port

Power Port

1

CRD 1800-1000S

Cradle

To connect your cradle to your computer, turn off your computer
and plug the cable from the cradle into the serial communications
port on your computer.

Serial Port

Note: Your cradle requires a dedicated serial communica-

tions port on your computer. It cannot share a port with
an internal modem or other device. If you are unsure
about the exact location of the serial port on your com­puter, refer to the user’s manual supplied with the com­puter.

Installing the HotSync® Software

Using HotSync technology, you can fully synchronize the
information on your terminal with the information on your
computer. Changes you make on your terminal or in your SPT
Desktop software appear in both places after you synchronize.

For instructions on installing the HotSync Software, please refer to
your terminals

Product Reference Guide

.

Performing a HotSync Operation for the First
Time

The first time you synchronize your data, you need to enter user
information on both the terminal and in the SPT Desktop software.
Once you enter this information and synchronize, the HotSync
Manager recognizes your terminal and doesn’t ask for this
information again. If you are a System Administrator preparing
several connected terminals for a group of users, see

Creating a

2

Quick Reference

User Profile

following steps.

Important:You must perform your first HotSync operation with a

To perform a HotSync operation for the first time:

1. On the host computer, double-click the Palm Desktop icon

2. Click the icon in the Windows System Tray to open the

Tip: The Windows System Tray is usually in the lower-right

3. Click Local from the HotSync Manager menu to indicate that

in the

Product Reference Guide

local, direct connection, rather than using a mo­dem.

on the Windows desktop (or select Palm Desktop from the
Start menu) to start the SPT Desktop software.

HotSync Manager menu.

corner on your computer display. The location may
vary depending on the location of the taskbar and the
version of Windows you are using.

you are using the cradle to synchronize.

before performing the

3

CRD 1800-1000S

Cradle

4. Slide the terminal into the cradle.

Tip: The curved edge on the bottom of the terminal should

align smoothly with the cradle when it is inserted prop­erly.

5. Press the
button on the
front of the cra­dle to open the
New User dia­log.

6. Enter a user
name for your
terminal and
click the OK
button to open
the HotSync

HotSync button

Progress dialog
and start the
synchroniza­tion process.

4

Quick Reference

Important:Every terminal should have a unique name. Never

try to synchronize more than one terminal to the
same user name.

The HotSync progress window
appears on the desktop. A sim­ilar screen displays the
HotSync progress on the termi­nal.

7. Wait for the software to display a message indicating that the
process is complete. The length of time this takes depends
upon the amount of information being sent.

Conducting a Local HotSync Operation

After you complete the first HotSync operation, the HotSync
process is even faster and easier!

To conduct a local HotSync operation:

1. Insert the terminal in the cradle.

2. If the HotSync Manager is not running on the host computer,
start it.

3. Press the button on the front of the cradle to start the
HotSync process.

4. Wait for the software to display a message indicating that the
process is complete.

Charging the Terminal Battery

The cradle may also be used to charge the terminal lithium-ion
battery. To charge the terminal’s battery:

1. Ensure the cradle is powered on.

5

CRD 1800-1000S

Cradle

2. Insert the terminal in
the cradle.

The Terminal Charge LED
turns red to indicate
charging. The terminal’s
battery is fully charged after
approximately two hours.
The Terminal Charge LED
turns green when the
battery is fully charged.

Spare Battery
Charging

You may also use the
cradle to charge the
terminal’s spare battery.
To charge the terminal’s
spare battery, insert the
battery in the spare
battery charging slot in
the back of the cradle,
and gently press down
on the battery to ensure
proper contact. The
battery should be oriented so that the charging contacts are facing
down and toward the back of the cradle. The Spare Battery
Charge LED turns red to indicate charging. The battery is fully
charged after approximately two hours. The Spare Battery Charge
LED turns green when the battery is fully charged.

Terminal Charge

LED

Spare Battery

Charge LED

Troubleshooting

If you require more detailed information on the HotSync process,
please refer to the HotSync chapter in your terminals

Reference Guide

.

Product

6

Quick Reference

Warranty

Symbol Technologies, Inc. (“Symbol”) manufactures its hardware products in
accordance with industry-standard practices. Symbol warrants that for a period of
twelve (12) months from date of shipment, products will be free from defects in
materials and workmanship.

This warranty is provided to the original owner only and is not transferable to any third
party. It shall not apply to any product (i) which has been repaired or altered unless
done or approved by Symbol, (ii) which has not been maintained in accordance with
any operating or handling instructions supplied by Symbol, (iii) which has been
subjected to unusual physical or electrical stress, misuse, abuse, power shortage,
negligence or accident or (iv) which has been used other than in accordance with the
product operating and handling instructions. Preventive maintenance is the
responsibility of customer and is not covered under this warranty.

Wear items and accessories having a Symbol serial number, will carry a 90-day
limited warranty. Non-serialized items will carry a 30-day limited warranty.

Warranty Coverage and Procedure

During the warranty period, Symbol will repair or replace defective products returned
to Symbol’s manufacturing plant in the US. For warranty service in North America,
call the Symbol Support Center at 1-800-659-2240. International customers should
contact the local Symbol office or support center. If warranty service is required,
Symbol will issue a Return Material Authorization Number. Products must be shipped
in the original or comparable packaging, shipping and insurance charges prepaid.
Symbol will ship the repaired or replacement product freight and insurance prepaid in
North America. Shipments from the US or other locations will be made F.O.B.
Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all parts
removed from repaired products. Customer will pay for the replacement product in
case it does not return the replaced product to Symbol within 3 days of receipt of the
replacement product. The process for return and customer’s charges will be in
accordance with Symbol’s Exchange Policy in effect at the time of the exchange.
Customer accepts full responsibility for its software and data including the appropriate
backup thereof.
Repair or replacement of a product during warranty will not extend the original
warranty term.
Symbol’s Customer Service organization offers an array of service plans, such as on­site, depot, or phone support, that can be implemented to meet customer’s special
operational requirements and are available at a substantial discount during warranty
period.

7

General

Except for the warranties stated above, Symbol disclaims all warranties, express or
implied, on products furnished hereunder, including without limitation implied
warranties of merchantability and fitness for a particular purpose. The stated express
warranties are in lieu of all obligations or liabilities on part of Symbol for damages,
including without limitation, special, indirect, or consequential damages arising out of
or in connection with the use or performance of the product.
Seller’s liability for damages to buyer or others resulting from the use of any product,
shall in no way exceed the purchase price of said product, except in instances of
injury to persons or property.
Some states (or jurisdictions) do not allow the exclusion or limitation of incidental or
consequential damages, so the proceeding exclusion or limitation may not apply to
you.

Regulatory Information

Radio Frequency Interference Requirements

For a Class B Device:

Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio fre quency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

• Consult the dealer or an experienced radio/TV technician for help.

This device complies with FCC Part 15. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Radio Frequency Interference Requirements - Canada

This Class A digital apparatus complies with Industry Canada Standard ICES-003.
Cet appareil numérique de la classe A est conform à la norme NMB-003 d’Industrie Canada.

Quick Reference

CE Marking and European Union Compliance

Products intended for sale within the European Union are marked with the CE
Mark which indicates compliance to applicable Directives and European
Normes (EN), as follows. Amendments to these Directives or ENs are
included:

Applicable Directives

• Electromagnetic Compatibility Directive 89/336/EEC

• Low Voltage Directive 73/23/EEC

Applicable Standards

• EN 55 022 - Limits and Methods of Measurement of Radio Interference Characteris­tics of Information technology Equipment

• EN 50 082-1:1997 - Electromagnetic Compatibility - Generic Immunity Standard, Part
1: Residential, commercial, Light Industry

• IEC 1000-4-2(1995-01) - Electromagnetic compatibility (EMC) - Part 4:Testing and
measurement techniques - Section 2: Electrostatic discharge immunity test.

• IEC 1000-4-3(1995-03) - Electromagnetic compatibility (EMC) - Part 4:Testing and
measurement techniques - Section 3: Radiated, radio-frequency, electromagnetic
field immunity test.

• IEC 1000-4-4(1995-01) - Electromagnetic compatibility (EMC) - Part 4:Testing and
measurement techniques - Section 4: Electrical Fast transient/burst immunity test.

• EN 60 950 + Amd 1 + Amd 2 - Safety of Information Technology Equipment Including
Electrical Business Equipment

9

Service Information

Before you use the unit, it must be configured to operate in your facility’s network and run
your applications.

If you have a problem running your unit or using your equipment, contact your facility’s
Technical or Systems Support. If there is a problem with the equipment, they will contact the
Symbol Support Center

United States

United Kingdom 0800 328 2424 Asia/Pacific 337-6588

Australia 1-800-672-906 Austria/Österreich 1-505-5794

Denmark/Danmark 7020-1718 Finland/Suomi 9 5407 580

France 01-40-96-52-21 Germany/Deutchland 6074-49020

Italy/Italia 2-484441 Mexico/México 5-520-1835

Netherlands/Nederland 315-271700 Norway/Norge 66810600

South Africa 11-4405668 Spain/España [phone]

Sweden/Sverige 84452900

Latin America
Sales Support

Europe/Mid-East
Distributor Operations

1

Customer support is available 24 hours a day, 7 days a week.

For the latest version of this guide go to:http://www.symbol.com/manuals.

:

1

1-800-653-5350
1-631-738-2400

1-800-347-0178 Inside US
[phone] Outside US

Contact local distributor or call
[phone]

Canada 905-629-7226

72-54489-01

Revision A — October 2001

Symbol Technologies, Inc. One Symbol Plaza Holtsville, NY 11742-1300