function, or design.
Symbol does not assume any product liability arising out of, or in connection with, the
application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under
any patent right or patent, covering or relating to any combination, system,
apparatus, machine, material, method, or process in which Symbol products might
be used. An implied license only exists for equipment, circuits, and subsystems
contained in Symbol products.
Symbol and the Symbol logo are registered trademarks of Symbol Technologies, Inc.
Other product names mentioned in this manual may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.
Symbol Te chnologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300
The CRD 1500 Modem/Charging Cradle contains an internal
MCDA modem card that enables the SPT1500 or SPT1550
terminal to exchange data with other modem-equipped systems
through analog tele phone lines. The modem ch ecks to ens ure the
line is not being used before going on-line.
A Hot Sync button on the front of the cradle lets you synchronize
informati on on your te rminal with a desktop PC . It also provides
charging capability for terminals equipped with a rechargeable
battery pack.
T o use the modem, follow the cra dle installation instructions in thi s
guide, insert your terminal in the cradle, then follow the
instructions provided w ith yo ur termi nal 's appl ic ation software.
For more information about the SPT 1500 or SPT 1550 terminal,
refer to the terminal’s Quick Reference Guide or Product Reference Guide.
Before Setting Up
Each cradle is shipped w ith its specific certific ation an d regulat ory
labels. Using the wrong cradle version may cause unreliable
operation, damage to your modem, or damage to the telephone
network which may lead t o prosecuti on.
Confirm that you ha ve the correct Telecom Approval L abel applied
to your cradle as required for your region.
VersionLabelingCradleModem
European TBR 21
Australian ACA
Americas FCC 68
and others
“CE” and “A-Tick” marksCRD1500-1000EUMCDA-3
“Complies with Part 68,
FCC Rules” and others.
CRD1500-1000MC MCDA-1
1
Card
Page 4
CRD 1500 Modem/
Charging Cradle
Setting Up the Cradle
The cradle may be desk or wall-mounted. To power the cradle,
plug the power con nector in to the ba ck of th e cradle and the other
end to the wall outlet.
Note:Use only a Symbol-approved power supply, output
rated 8 VDC and minimum 700mA. The power supply
is certified to EN60950 with SELV outputs.
Hinweis: Benutzen Sie nur eine Symbol Technologies
genehmigt Stromversorg ung in den Ausgabe: 8 VDC
und minimum 700mA. Die Stromversorgung ist
bescheinigt nach EN60950 mit SELV Ausgaben.
Installing Rechargeable Batteries
To replace the dry cell ba tteries in the SP T 1500 te rminal with the
rechargeable battery pack:
1. Remove battery cover on rear of
terminal.
2. Pull the tether up to release the
two dry cell batteries.
3. Insert rechargeable battery pack,
making sure the tether is in pla ce
underneath. Be sure the battery
pack is inserted in the proper orientation, as shown.
4. Install new battery door (two
square holes).
2
Page 5
Quick Reference
Charging the SPT 1500 Battery Pack
To charge the NiMH battery pack in the terminal:
1. Ensure the cradle is powered on.
2. Insert the terminal in the cradle.
Terminal Charge LED
The Terminal Charge LED turns red to indicate charging. The
terminal’s batt ery is fully charg ed in no more than three hours. The
Terminal Charge LED turns green when the battery is fully
charged.
Note:Frequent insertion and removal of the terminal in the
cradle may decrease battery life.
If the battery in th e terminal is low , the Terminal Charge
LED may flicker or turn yellow during a HotSync operation. The LED returns to red when the operation is
complete.
Connecting to the Telephone Network
Your cradle supports direct 2-wire connection to the PSTN, and
indirect connection via compatib le extension s on a PABX system.
Do not connect to digital lines.
Use a compliant telephone lead with RJ11 connector (line on
middle pair) to con nect to th e cradle , terminat ed with a wired lo cal
3
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CRD 1500 Modem/
Charging Cradle
telecom connector compatible with the telephone network. This
cable is availab le from you r loca l suppli er . Alternative ly, compliant
RJ11-to-RJ11 cables may be used with a range of adapters for
certain r egions, e.g., Europe.
Caution: To reduce risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
Insert the telephone lead to one of the RJ11 ports on the back of
the cradle (the second port can be used to connect parallel
telephone equipment). Insert the oth er end to the telecom network
(using an appropriate adapter if required for your country).
Country Settings
To ensure you r modem operate s prope rly and in acc ordanc e with
local telecom regulations, select the correct settings for your
telephone network. How set tings are sele cted varie s accordin g to
the operating system and applica tion s use d. See you r termi nal ’ s
manual and any appropriate software manuals for more
information.
Modem settings can typically be found under Connection
Preferences (or Modem Prefere nces on older oper ating systems).
If you are unable to find these settings, the application on your
terminal is probably selecting the settings automatically. See the
manuals or supplier for confirmation.
To select a country, add +GCI=xxZ (where xx is the country code
defined in the following table) to the default string (e.g., AT&FX4)
so it reads (in this example): AT&FX4+GCI=xxZ
If no default string is available, enter the string AT+GCI=xxZ.
4
Page 7
Quick Reference
Country Codes Table According to ITU T.35
CountryCode
USA (default)
Europe (See
notes below)
Argentina
Australia
Austria
Brazil
(xx)
B5
FD
07
09
0A
16
CountryCode
Canada
Chile
Greece
Italy
Japan
Malaysia
(xx)
20
25
46
59
00
6C
CountryCode
Mexico
Peru
Portugal
Singapore
Spain
Taiwan
European Notes
•European-specific hardware is required. To avoid damage,
use CRD1500-1000EU in Europe.
•Both the USA (B5) and European (FD) codes contain the
same settings. Y ou m ay use the default B5 setting i n Europe.
•Pulse dialing characteristics vary in Europe. Countries that
do not fully sup port tone d ialing c an suppo rt pulse d ialing u sing the specific Country Code instead of European (FD).
•If you have problems, select the specific country setting.
(xx)
73
88
8B
9C
A0
FE
5
Page 8
CRD 1500 Modem/
Charging Cradle
AT Commands
AT commands may be used by more experienced users. The
modem confirms that the telephone line is not bei ng used before
making a call. If the line is in use, the modem responds “NO
DIALTONE” (or equivalent numeric response, depending on the
setting). The application ma y retry later. To disable this featu re,
see the S13 command in the table.
AT Command Table
CommandDescriptionComment
A/Repeat last command
AAnswer Call and attempt
DT1234567890
*#ABCD
DP1234567890 Pulse Dial 1234567890 and
E0Echo offCommands not returned
E1Echo on (default)Commands returned to
H0Force off line / Hang up+++ escape sequence
H1Force on line stateWill not transmit
O0On line data modeReturns to data mode af-
O1On line data mode with retrain
connection
Tone Dial 1234567890*#ABCD
and attempt connection
attempt connection
Insert comma for pause
(see S8), W to dial without
Checking for dial tone
(see S6)
to terminal display
terminal display
may be needed to enter
command mode first
ter using +++ escape
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Quick Reference
CommandDescriptionComment
Q0Enable response codes (default)Sends response
Q1Disable response codesDoes not send response
V0Enable short form responsesNumeric code
V1Enable verbose responses
W0Report DTE speed (default)E.g., “CONNECT 57600"
W1Report Line speed, error
W2Report Line SpeedE.g., “CONNECT 14400"
X0Report basic result codes CON-
X4Report all result codes and
ZReset and restore profileSee also &W
&F0Restore factory profile
&K0Disable flow control
&K3Enable RTS/CTS flow control
&K4Enable Xon/Xoff flow control
&K6Enable both RTS/CTS & Xon/Xoff
(default)
correction, DTE speed
NECT, RING, NO CARRIER, and
NO ANSWER
connection speeds (default)
(default)
flow control
E.g., “NO DIALTONE”
Serial Speed
E.g., “CONNECT 14400
V42 57600"
7
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CRD 1500 Modem/
Charging Cradle
CommandDescriptionComment
&VDisplays current and stored
&W0Store current configuration profile
%E0Disable auto retrain
%E1Enable auto retrain
%E2Enable fallback/fall forward
\N0Disables Error Correction
\N2Enables Error CorrectionAttempt LAPM then MNP,
\N3Auto reliable mode (default)Attempt LAPM then MNP,
\N4Force LAPM error correction
\N5Force MNP error correction
+GCI=xxSets cou ntry where x x is T.35 code
+GCI?Displays active T.35 country code
%C0Disable data compression
profiles
(excludes S13 Register)
(default)
shown in above table
Only made active after
power reset or Z
command
then hang up
then normal
Activated upon next reset
(See Z command)
%C1Enable MNP5 data compression
%C2Enable V42bis data compression
8
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Quick Reference
CommandDescriptionComment
%C3Enable V42bis and MNP5 data
\A0Select 64 character MNP block
\A1Select 128 character MNP block
\A2Select 192 character MNP block
\A3Select 256 character MNP block
S0=n n is 0-255 rings to answerS0? displays setting
S6=nWait n secs before dial without dial-
S7=nWait n secs for carrier (default 50)
S8=nSet n secs for “comma in dial
S13=0Disable Check Line quiet before
S13=1Enable Check Line quiet before
+++Default Escape sequenceWhen separated by
compression (default)
(default)
tone or W modifier in dial string
string” pause (default 2)
seizeS13 is not in configuration
seize (default)
Restricted by country
codes.
profile; you must use init
string
pause in data stream,
returns modem to AT
Command mode
9
Page 12
CRD 1500 Modem/
Charging Cradle
Troubleshooting
If you’re having trouble with your modem cradle, check the
following:
•Ensure the connection to the telephone netwo rk and powe r
supply is correct.
•Ensure the host application is ru nning c orrectl y on the terminal. Try another terminal if available.
•When using a PBX, ensure any requiremen ts such as dialing
9 and ignoring dial tone are considered.
•In the unlikely e vent that you r modem has locked up, remove
power for a few seconds and re-apply. The operating system's manager (e.g., serial port, modem, interne t) usually resets the modem processor when opening communications.
If there are problems, the application automatically closes
the manager and resets.
User and Service Access
No part of the cradle, other than the line connection plug, is
accessible to users.
Specifications
The cradle contains a 1 4.400kbps (V32bis) modem with additional
Data Compression to allow faster throughput, t aking adva ntage of
the higher serial port speeds of 57,600bps available to the
terminal. Error Correction (MNP4, V42) is also included.
10
Page 13
Quick Reference
Regulatory Information
Radio Frequency Interference Requirements
USA (Home or office use)
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. There is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on while observing for interference, the user is encouraged to correct the
interference by employing one or more of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet that is on a circuit different from the receiver.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC Part 15. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference and (2) this device
must acce pt any interference received, including interference that may cause
undesired operation.
CANADA
This Class B digital apparatus complies with Industry Canada Standard ICES-003.
Cet appareil numérique de la classe B est conform à la norme NMB-003 d’Industrie
Canada.
Telecom Approval Warnings and Notices
Connecting to the telephone network
A compliant telephone lead is required with RJ11 plug (line is on middle pair)
connection to modem, terminated with an appropriate and correctly wired local
telecom connector compatible with the telephone network. Such a cable may be
obtained from your local electronics supplier. Alternatively, compliant RJ11 -plug-toRJ11-plug cables may be used with a range of adapters for places such as Europe.
Caution: To reduce risk of fire, use only No. 26 AWG or larger telecommunicatio ns
line cord.
When installing, always connect the telecom cable first to the modem and then to the
telecom network. Reverse the procedure on disconnection by first removing from the
telephone network socket.
11
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CRD 1500 Modem/
Charging Cradle
USA
This equipment complies with Part 68 of the FCC rules. A label is located externally
on the equipment that contains, among other information, the FCC certification
number and Ringer Equivalence Number (REN) for this equipment. If requested, this
information must be provided to the telephone company.
The REN is used to determine the quantity of devices that may be connected to the
telephone line. Excessive devices on the telephone line may result in the devices not
ringing in response to an incoming call. In most, but not all areas, the sum of REN’s
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total REN's, contact the local telephone
company.
This equipment is designed to be connected to the telephone network or premises
wiring using a compatible modular jack (RJ11C) that is FCC Part 68 compliant. An
FCC compliant telephone cord and modular plug must be used.
Should you experience trouble with this telephone equipment, please first contact
your facility's Technical or Systems Support, who will contact your nearest Symbol
Customer Service Center. If necessary, the Symbol Support Center may be contacted
at the following:
1-800-653-5350
Symbol Support Center
One Symbol Plaza
Holtsville, NY 11742-1300
support@symbol.com
If the equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
This equipment cannot be used on public coin phone service provided by the
telephone company. Connection to party line service is subject to state tariffs.
(Contact the state public utility commission, public service commission or corporation
commission for information.)
Your telephone company may discontinue your service if your equipment causes
harm to the telephone network. They will notify you as soon as possible and, if
practical, in advance of disconnection. During notification, you will be informed of your
right to file a complaint to the FCC if you believe it is necessary.
Occasionally, your telephone company may make changes to it's facilities,
equipment, operations, or procedures that could affect the operation of your
equipment. If so, you will be given advance notice of the change to give you an
opportunity to maintain uninterrupted service.
Statement of Fax Branding
12
Page 15
Quick Reference
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to
use a computer or other electronic device to send any message via a telephone fax
machine unless such message clearly contains in a margin at the top or bottom of
each page or on the first page of the transmission, the date and time it is sent and an
identification of the business or other entity, or other individual sending the message,
and the telephone number of the sending machine, or such business, other entity, or
individual. The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long-distance transmission charges. In
order to program this information into your fax/modem consult your fax software
user's manual for set-up instructions.
CANADA
The Industry Canada label identifies certified equipment. This certification means that
the equipment meets certain telecommunications network protective, operational,
and safety requirements. The Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions might not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by
the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines, and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device
provides an in dica tion of th e ma xi mum nu mbe r of te rmi nals all owe d to b e conn ect ed
to a telephone interface. The termination on an interface may consist of any
combination of devices, subject only to the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not exceed 5.0.
AUSTRALIA
The Australian Ringer Equivalence Number (REN) of this device is 0.1. The REN
value is a guide to the maximum number of telecommunications devices that can be
connected together, in parallel, to one telephone line. The maximum permitted REN
value is 3 .0 an d he nce th e sum REN valu e of all conn ec ted dev ices mus t no t exc eed
3.0.
13
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CRD 1500 Modem/
Charging Cradle
EUROPE
The equipment meets European Directive requirements for pan-European single
terminal connection to the Public Switched Telephone Network (PSTN) using DTMF
signalling (tone dial). However, due to differences between the individual PSTN's
provided in different countries, this does not, of itself, give an unconditional assurance
of successful operation on every PSTN network termination point.
Note for Switzerland - Problems may be encountered due to Advice of Charge (AoC)
tone bursts used for metering/ billing purposes. To avoid difficulties a cable or adapter
containing an AoC 12kHz filter is necessary. In case of difficulty, please contact your
equipment supplier for advice.
In the event of any problems, you should contact your equipment supplier in the first
instance.
Parallel Equipment loading in Europe
The Loading Factor (LF) is 22 Loading Units (LU) and should allow for the operation
of several parallel connected equipment on the telephone line, should the application
permit. The total loading of an installation can be obtained by adding the LU values
of connected equipment. This can then be compared with the LF value that the
telephone network can support as given by the operator of the telephone network.
The total equipment LF should be less than the network LF to avoid risking a
degradation in the equipment performance. (e.g. 4 items similar to this modem
specification of 22 LU will operate on a network terminating point that can support 88
LU.)
14
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Quick Reference
DECLARATION OF CONFORMITY
We,Symbol Technologies, Inc.
of One Symbol Plaza, Holtsville, NY 11742-1300, USA
declare under our sole responsibility that this product:
1. Meets the essential requirements of Directive 1999/5/EC (R&TTE) and conforms to the standards listed below. The
procedures detailed in Annex II of the directive have been followed.
2. Is designed to interwork with the following Public Switched Telephone Networks:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom.
to which this declaration relates, is in conformity with the following standards and/or
other normative documents.
ETS TBR21: 1998
EN 60950: 1992 + A1-A4, A11
EN 55022: 1998 (Class B)
EN 55024: 1998
Dornu Narnor
(name)
Senior Director, Regulatory
(title)
September 2000
(signature of authorised person)(date)
15
Page 18
CRD 1500 Modem/
Charging Cradle
16
Page 19
Quick Reference
Warranty
Symbol Technologies, Inc. (“Symbol”) manufactures its hardware products in accordance with
industry-standard practices. Symbol warrants that for a period of three (3) months from date of
shipment, products will be free from defects in materials and workmanship.
This warranty is provided to the or iginal own er only an d is not tr ansferable to any thi rd pa rty. It shall
not apply to any product (i) w hich has been repair ed or altered un less done or appr oved by Symbol,
(ii) which has not been maintained in accordance with any operating or handling instructions
supplied by Symbol, (iii) which has been subjected to unusual physical or elec trical stress, misuse,
abuse, power shortage, negligence or accident or (iv) which has been used other than in
accordance with the product operating and handling instructions. Preventive maintenance is the
responsibility of customer and is not covered under this warranty.
Wear items and accessories having a Symbol serial number, will carry a 90-day limited warranty.
Non-serialized items will carry a 30-day limited warranty.
Warranty Coverage and Procedure
During the warranty period, Symbol will repair or replace defective products returned to Symbol’s
manufacturing plant in the US. For warranty service in North America, call the Symbol Support
Center at 1-800-653-5350. International customers should contact the local Symbol office or
support center. If warranty service is required, Symbol will issue a Return Material Authorization
Number. Products must be shipped in the original or comparable packaging, shipping and
insurance charges prepaid. Symbol will ship the repaired or replacement product freight and
insurance prepaid in North America. Shipments from the US or other locations will be made F.O.B.
Symbol’s manufacturing plant.
Symbol will use new or refurbished parts at its discretion and will own all parts removed from
repaired products. Customer will pay for the replacement product in case it does not return the
replaced product to Symbol within 3 days of receipt of the replacement product. The process for
return and customer’s charges will be in accordance with S ymbol’ s Exchange Policy in ef fect at th e
time of the exchange.
Customer accepts full responsibility for its software and data including the appropriate backup
thereof.
Repair or replacement of a product during warranty will not extend the original warranty term.
Symbol’s Customer Service organizat ion offers an array of service plans, such as on-site, depot, or
phone support, that can be implemented to meet customer’s special operati onal require ments and
are available at a substantial discount during warranty period.
General
Except for the warranties stated above, Symbol disclaims all warranties, express or implied, on
products furnished hereunder , incl uding without lim itation implie d warranties of mer chantability and
fitness for a particular purpose. The stated express warranties are in lieu of all obligations or
liabilities on part of Symbol for damages, including without limitation, special, indirect, or
consequential damages arising o ut of or in conn ection w ith the use or pe rfor mance of the prod uct.
Seller’s liability for damages to buyer or other s resulting from the u se of any product, sha ll in no way
exceed the purchase price of said product, except in instances of injury to persons or property.
Some states (or jurisdiction s) do n ot allow th e exclusion or l im itati on o f incidental or consequential
damages, so the proceeding exclusion or limitation may not apply to you.
Page 20
Service Information
Before you use the unit, it must be configured to operate in your facility’s network and
run your applications.
If you have a problem running your unit or using your equipment, contact your
facility’s Technical or Systems Support. If there is a problem with the equipment, they
will contact the Symbol Support Center:
United States1-800-653-5350Canada905-629-7226
United Kingdom0800 328 2424 Asia/Pacific337-6588
Australia1-800-672-906 Austria1-505-5794
Denmark7020-171 8Finland9 5407 580
France01-40-96-52-21Germany6074-49020
Italy2-484441Mexico5-520-1835
Netherlands315-271700Norway66810600
South Africa11-4405668Spain9-1-320-39-09
Sweden84452900
Latin America Sales Support1-800-347-0178 Inside US
Europe/Mid-East Distrib uto r Oper atio ns Contact local distributor or call
+1-561-483-1275 Outside US
+44 208 945 7360
72-52018-01
Revision A — May 2001
Symbol Technologies, Inc. One Symbol Plaza Holtsville, NY 11742-1300
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