Symbol c2000 User Manual

C2000 Mobile Data Terminal

User Manual

○C 2011 by Chainway Information Technology Co., Limited. All rights reserved.

No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means,
without permission written from Chainway. This includes electronic or mechanical means, such as
photocopying, recording, or information storage and retrieval systems. The material in this manual is subject
to change without notice.

The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is
on a licensed basis. Chainway grants to the user a non-transferable and non-exclusive license to use each
software or firmware program delivered hereunder (licensed program). Except as noted below, such license
may not be assigned, sublicensed, or otherwise transferred by the user without prior written consent of
Chainway. No right to copy a licensed program in whole or in part is granted, except as permitted under
copyright law. The user shall not modify, merge, or incorporate any form or portion of a licensed program
with other program material, create a derivative work from a licensed program, or use a licensed program in
a network without written permission from Chainway.

Chainway reserves the right to make changes to any software or product to improve reliability, function, or
design.

Chainway does not assume any product liability arising out of, or in connection with, the application or use
of any product, circuit, or application described herein.

No license is granted, either expressly or by implication, estoppel, or otherwise under any Chainway
intellectual property rights. An implied license only exists for equipment, circuits, and subsystems contained
in Chainway products.

Bluetooth is a registered trademark of Bluetooth SIG. Microsoft, Windows and ActiveSync are either
registered trademarks or trademarks of Microsoft Corporation. All other product or service names are the
property of their respective owners.

Chainway Information Technology Co., Ltd

Address: 9/F, Building 2, Phase 2, Gaoxinqi Industrial Park, Liuxian 1st Rd, District 67, Bao’an,
Shenzhen

Zip Code：518057

Telephone：[phone]

Fax: [phone]

Web Site: www.chainway.net

Email: [e-mail]

CATALOGUE

 Chapter 1 Product Introduction ............................................................................... - 6 -

1.1 Technical Parameters .......................................................................................... - 6 -

1.2 Accessories .......................................................................................................... - 8 -

 Chapter 2 Getting Started ........................................................................................ - 9 -

2.1 Introduction ......................................................................................................... - 9 -

2.2 TF card ............................................................................................................... - 11 -

2.3 Stand-by and Wake-up....................................................................................... - 12 -

2.3.1 Suspend ............................................................................................................ - 12 -

2.3.2 Wake-up ........................................................................................................... - 12 -

2.3.3 Power on .......................................................................................................... - 12 -

2.3.4 Power off .......................................................................................................... - 12 -

2.4 Taskbar .............................................................................................................. - 13 -

2.5 Desktop.............................................................................................................. - 15 -

 Chapter 3 System Settings ..................................................................................... - 16 -

3.1. Internet Options ................................................................................................. - 18 -

3.2. PC Connection.................................................................................................... - 20 -

3.3. Storage Manager ............................................................................................... - 20 -

3.4. Power ................................................................................................................ - 21 -

3.5. Keyboard............................................................................................................ - 22 -

3.6. Password ........................................................................................................... - 22 -

3.7. Regional Settings................................................................................................ - 23 -

3.8. Date/Time .......................................................................................................... - 24 -

3.9. Remove Programs .............................................................................................. - 24 -

3.10. Input Panel ................................................................................................. - 25 -

3.11. Mouse ........................................................................................................ - 25 -

3.12. Owner (personal information of the owner) ............................................... - 26 -

3.13. Network and Dial-up Connections .............................................................. - 26 -

3.14. System ........................................................................................................ - 27 -

3.15. Display ........................................................................................................ - 29 -

3.16. Volume &Sounds ........................................................................................ - 30 -

3.17. Dialing......................................................................................................... - 31 -

3.18. Certificates ................................................................................................. - 32 -

3.19. Stylus .......................................................................................................... - 32 -

3.20. USB Mode Switch ....................................................................................... - 33 -

 Chapter 4 Keyboard and Input Methods ................................................................ - 35 -

4.1. Soft keyboard:.................................................................................................... - 35 -

 Chapter 5 Network Connection .............................................................................. - 36 -

5.1. WIFI ................................................................................................................... - 36 -

5.2. GPRS Dial-up Connection ................................................................................... - 37 -

5.2.1. GPRS Configuration....................................................................................... - 37 -

5.2.2 GPRS Dial-up Connection.............................................................................. - 40 -

 Chapter 6 Synchronization with the PC and Updating OS ....................................... - 42 -

6.1. Introductions on the ActiveSync ........................................................................ - 42 -

6.3.1 Copy System Files to SD Card ........................................................................... - 47 -

6.3.2 Update OS for Windows CE .............................................................................. - 47 -

 Chapter 7 Functional Utilization ............................................................................. - 49 -

 Chapter 8 Malfunction and Repair ......................................................................... - 50 -

8.1. Equipment and System Problems .................................................................... - 50 -

8.2. Scanning Problems ............................................................................................. - 50 -

8.3. RFID Problems.................................................................................................... - 51 -

8.4. Network and Communication Problems ............................................................ - 51 -

 Chapter 9 Maintenance ............................................................................................. 52

 Appendix 1 Code Types of 1D Barcode Scanner ......................................................... 53

A1.1 Supported Code Types .......................................................................................... 53

A1.2 Transmit Code Type Character .............................................................................. 53

A1.3 Enable / Disable Barcodes ..................................................................................... 54

 Chapter 1 Product Introduction

Physical Parameters

Dimensions

148mm*70mm*31mm

Weight

<250g (including the battery)

Screen

2.8″QVGA TFT-LCD, 65K colors, backlight

Keyboard

21 silica gel numeric keys

Battery

3.7V, 3200mAh, rechargeable li-ion polymer battery

Expansion Slot

MicroSD/TF, maximum capacity of 8G

SIM Slot

one SIM card

Audio

0.5W wat

Camera

Samsung 3.2 mega pixels

Performance Parameters

CPU

Samsung ARM920T，533MHz

OS

Windows CE 6.0

Memory

128MB RAM + 512MB NAND FLASH

Interface

USB 2.0 Client

Storage Card Type

MicroSD card

C2000 terminal handheld with its smart appearance, rugged structure, easy portability,

barcode and RFID tags reading, can satisfy different users with different application

environments.

C2000 handheld has ideal advantages of fast reading speed and high recognition rate by using

Symbol SE955/SE4500 high-performance scanning engine. It supports screen touch operation

by using Wince 6.0 OS, and increases the work and long standby time effectively by using the

3200mAh high-capacity lithium battery.

1.1 Technical Parameters

Maximum Expansion

Storage

32GB

Environmental Parameters

Operating Temperature

-20℃ to 50℃

Storage Temperature

-20℃ to 70℃

Humidity

5%RH-95%RH（non-condensing）

Dropping Survive

Withstands 1.2m dropping to concrete (six sides)

Sealing

IP54

Wireless Communication

WAN

GSM/GPRS/EDGE(850,900,1800,1900MHz), speed

85.61/42.8bps

WLAN

WiFi IEEE 802.11 b/g

WPAN

Bluetooth 2.0

Data Collection

Barcode

1D barcode（Symbol SE955, laser, hardware decoding）:

UPC/EAN, Code128, Code39, Code93, Code11, Interleaved 2 of 5,

Discrete 2 of 5, Chinese 2 of 5, Codabar, MSI, RSS, ect

2D barcode（Symbol SE4500，COMS, software decoding）：

Data Matrix, QR Code, Aztec Code, PDF417, US Planet, UK Postal,

ect.

RFID

HF 13.56MHz, ISO14443A/ISO15693（optional）

Developing Environment

SDK

Chainway SDK

Programming Language

C++/C#/VB.Net

Developing Tool

Visual Studio 2005 / Visual Studio 2008

1.2 Accessories

Title

Piece

Note

Picture

Power Adapter

1

Charging the battery

USB cable

1

Synchronizing with the PC,

charging the battery

Stylus

1

Operating the screen touch

Battery

1

3200mAh high- capacity lithium

battery

 Chapter 2 Getting Started

2.1 Introduction

Please refer to <C2000 User Manual> which introduces the functional characteristic, battery

installation, SD card installation, SIM card installation, charging, barcode reading, and RFID

tags reading, ect.

2.1.1 Functional characteristic：Pic 2.1-1

2.1.2 Installation：Pic 2.1-2

2.1.3 Charging: Pic 2.1-3

Pic 2.1-2

Pic 2.1-4

2.1.4 Scanning: Pic 2.1-5

Pic 2.1-5

2.2 TF card

After installing the SD card successfully, we can see an icon named “Storage Card” when open

“My Device”. You can open it to get the files stored. Pic 2.2-1

Pic 2.2-1

2.3 Stand-by and Wake-up

2.3.1 Suspend

We can save the power by pressing once lightly to set the device into the status of
suspend, then in the new interface, there would be three options including suspend, shutdown
and cancel, and choose ‘Suspend’.

The device will enter the status of stand-by automatically once there is no operation for a long
time when it is powered on, in order that it can save the power. Please refer to Pic 3.4 for
detailed parameters. Pic 2.3-1

Pic 2.3-1

2.3.2 Wake-up

Press once lightly to wake up the device immediately when it is in the status of stand-by
in order that we can operate it normally.

2.3.3 Power on

For device being powered off, press once lightly, then it will boot and enter the system
after a few seconds.

2.3.4 Power off

For device being powered on, press tightly, then in the new interface, there would be
three options including suspend, shutdown and cancel, and choose ‘Shutdown’. Pic 2.3-2

Pic 2.3-2

Note: please do not press frequently for stand-by/ wake-up operation, in case that the

screen is damaged or the data is lost.

2.4 Taskbar

The taskbar is on the bottom of screen which displays on-going tasks;

Start Menu: on the left of task bar, you can see program list in it. Pic 2.4-1

Pic 2.4-1

Input method menu: we can view the available input method options and switch them by

clicking it, it also supports soft keyboard input; Pic 2.4-2 and Pic 2.4-2

Pic 2.4-2 Pic 2.4-3

Current task menu, we can view all the current tasks and switch them by clicking it; Pic

2.4-4

Pic 2.4-4

Time, which shows the current time, we can set the properties including time, date,

and time zone after entering the interface of ‘Data/Time Properties’ by double clicking the icon.

Meanwhile, we can enable or disable the time showing by choosing  SettingsTask and

Start Menu. Pic 2.4-5 and Pic 2.4-6

Pic 2.4-5 Pic 2.4-6

2.5 Desktop

After starting the device, the default view is desktop. We can click the icons or shortcuts on
desktop by stylus. If touch the screen for a while by stylus, it will be as right click by mouse on
PC, we can see the right-click menu. Pic 2.5-1 and Pic 2.5-2

Pic 2.5-1 Pic 2.5-2

 Chapter 3 System Settings

Application

Description

Set internet options such as homepage, privacy, etc.

Specify the method connecting with PC.

Recalibrate the stylus pen.

Storage management, including HDD and TF cards.

This chapter introduces system settings and operations on Windows CE.

Click and choose ‘Settings’ and then ‘Control Panel’; Pic 3-1 and Pic 3-2

Pic 3-1 Pic 3-2

The setting applications are listed as follows:

View battery power and manage power schemes.

Set keyboard properties.

Set password for system

Regional settings. Customize regions, user interface/input language.

Adjust current time, current date, and change time zone.

Select and remove programs.

Switch input method.

View properties of mouse.

Change information of the owner.

Network and dial-up connections. Used for WIFI or GPRS connecting configuration.

Adjust volume and sounds.

Display system information, adjust memory and change device name.

Adjust background, appearance and backlight.

Adjust dialing properties.

WLAN setting. Configure wireless network.

Certificate information.

Switch the three mode of USB(storage card for u disk, flash disk for U dish and
activesync

3.1. Internet Options

Enter the interface of ‘ Internet Options’ to set ‘General’, ‘Connection’, ‘Security’, ‘Privacy’,

‘Advanced’ and ‘ Popups’ by clicking ‘Internet Options’ within ‘Control panel’. Pic 3.1-1, Pic

3.1-2, Pic 3.1-3, Pic 3.1-4, Pic 3.1-5 and Pic 3.1-6

Pic 3.1-1 Pic 3.1-2

Pic 3.1-3 Pic 3.1-4

Pic 3.1-5 Pic 3.1-6

3.2. PC Connection

Choose the connection method with PC by click ‘PC Connection’ within ‘Control Panel’; Pic 3.2-1

and Pic 3.2-2

Pic 3.2-1 Pic 3.2-2

3.3. Storage Manager

Format or dismount the storage by choosing ‘Storage Manager’ within ‘Control Panel’; Pic 3.3-1

Pic 3.3-1

3.4. Power

Choose ‘Power’ within ‘Control Panel’, the detailed interface is as follows: Pic 3.4-1, Pic 3.4-2

and Pic 3.4-3

Pic 3.4-1 Pic 3.4-2

Pic 3.4-3

3.5. Keyboard

Set the properties of the keyboard by choosing ‘Keyboard’ within ‘Control Panel’; Pic 3.5-1

Pic 3.5-1

3.6. Password

We can set the password to ensure the security by choosing ‘Password’ within ’Control Panel’.

For users have clicked ‘Enable password protection at power on’ will be required to input the

correct password and press ‘Enter’ for each rebooting. For incorrect password, users are not

allowed to log in. Press ‘OK’ to save the settings we made. Pic 3.6-1

Pic 3.6-1

Note: Please ensure that the password is remembered, otherwise, we cannot log in the device

successfully.

Recommend: We recommend not users to enable the password protection function except for

some special utilizations.

3.7. Regional Settings

By ‘Regional Settings’, we can change the format information including ‘Number’, ‘Currency’,

‘Time’, ‘Date’, and also the location information; Pic 3.7-1, Pic 3.7-2, Pic 3.7-3 and Pic 3.7-4

Pic 3.7-1 Pic 3.7-2

Pic 3.7-3 Pic 3.7-4

3.8. Date/Time

We can set the properties of date/time/time zone by choosing ‘Data/Time’ within ‘Control

Panel’; Pic 3.8-1

Pic 3.8-1

3.9. Remove Programs

We can remove the application programs by choosing ‘Remove programs’ within ‘Control
Panel’; Pic 3.9-1

Pic 3.9-1

3.10. Input Panel

We can change the input method by choosing ‘Input Panel’ within ‘Control Panel’; Pic 3.10-1

Pic 3.10-1

3.11. Mouse

We can test and set the sensitivities of double click and physical distance by choosing ‘Mouse’

within ‘Control Panel’; Pic 3.11-1

Pic 3.11-1

3.12. Owner (personal information of the owner)

We can set the owner properties by choosing ‘Owner’ within ‘Control Panel’, including ‘Name’,

‘Company’, ‘Address’, ‘Work phone’, ‘Home phone’ and ‘Display owner identification’. Pic 3.12-1

and Pic 3.12-2

Pic 3.12-1 Pic 3.12-2

3.13. Network and Dial-up Connections

We can set the network properties by choosing ‘Network and Dial-up Connections’ within
‘Control Panel’; Pic 3.13-1 and Pic 3.13-2

Pic 3.13-1 Pic 3.13-2

3.14. System

General: we can view the system information including system version, processor, memory and
expansion cards; Pic 3.14-1

Pic 3.14-1

Memory: we can view the utilization status of the memory; Pic 3.14-2

Pic 3.14-2

Device name: We can view and change the device name and device description; Pic 3.14-3

Pic 3.14-3

Copyright: We can view the copyright information of the OS; Pic 3.14-4

Pic 3.14-4

3.15. Display

Background: We can set and view the background image; Pic 3.15-1

Pic 3.15-1

Appearance: We can set the appearance scheme of the system; Pic 3.15-2

Pic 3.15-2

Backlight: We can set the starting time of the backlight to save power and extend the battery
life. Please set it according to the requirements. Pic 3.15-3

3.16. Volume &Sounds

Volume: We can set the volume; Pic 3.16-1

Pic 3.15-3

Pic 3.16-1

Sounds: We can set the sound schemes: Pic 3.16-2

Pic 3.16-2

3.17. Dialing

We can set the dialing properties by choosing ‘Dialing’ within ‘Control Panel’; Pic 3.17-1

Pic 3.17-1

3.18. Certificates

We can manage the certificates by choosing ‘ Certificates’ within ‘Control Panel’; Pic 3.18-1

Pic 3.18-1

3.19. Stylus

Double Tap: We can set the sensitivities of double click and physical distance; Pic 3.19-1

Pic 3.19-1

Calibration: We can calibrate the accuracy of the touch screen by choosing ‘Recalibrate’; Pic

3.19-2 and Pic 3.19-2

Pic 3.19-1 Pic 3.19-2

3.20. USB Mode Switch

We can switch the three modes by choosing ‘USB Mode Switch’; Pic 3.20-1

Pic 3.20-1

1.Storage Card For U Disk: the storage card will be used as the U disk;

2.Flash Disk For U Disk: the flash disk will be used as the U disk;

3.Activesync: Synchronization with the PC

 Chapter 4 Keyboard and Input Methods

4.1. Soft keyboard:

1) Input from keyboard: input numbers only by default;

2) Input by soft keyboard: click the keyboard icon on task bar, check the ‘Keyboard’, it will
pop up the soft keyboard , you can type letters from it. Pic 4.1-1 and Pic 4.1-2

Pic 4.1-1 Pic 4-1-2

There are two methods for inputting capitalized letters;

a) Press on soft keyboard and you can input capital letters and tap again to go

back to lower case status. Pic 4.1-3

b) Click and the soft keyboard switch to capital letter input, after a capital letter is

input, the soft keyboard will restore to lower case. Pic 4.1-4

Pic 4.1-3 Pic 4.1-4

If you need to input symbols, click and select the ones you desire to input. When it’s

done, click to restore to normal.

 Chapter 5 Network Connection

5.1. WIFI

WiFi is a default module of our device. It allows wireless communication and real-time data
transmission.

1) Open ‘AppCenter’ on desktop , then run the application ‘WIFI’ in ‘AppCenter’; Pic 5.1-1

2) Click ‘Load’ on ‘WLAN Loader’ , then network icon will display on toolbar; Pic 5.1-2

Pic 5.1-1 Pic 5.1-2

3) Double click the network icon, choose the router from ‘Wireless Information’, and then click

‘Connect’; choose proper ‘Encryption’ and ‘Authentication’, and type password in ‘Network
Key’, and then click ‘OK’; Pic 5.1-3, Pic 5.1-4, Pic 5.1-5 and Pic 5.1-6

Pic 5.1-3 Pic 5.1-4

Pic 5.1-5 Pic 5.1-6

4) If it is successful connected, the network icon will display , and you can see the ‘Status’ and

‘Signal Strength’.

5.2. GPRS Dial-up Connection

The GPRS module supports GSM/GPRS (900/1800 MHz). It can also support 850/1900MHz if
necessary. Before using GPRS, please ensure that your SIM card is available and you have
mounted it into the device card slot

5.2.1. GPRS Configuration

Dial-up settings：

1) Click ‘Start Menu’->’ Settings’-> ‘Network and Dial-up Connections’, and then double click

‘Make New Connection’. Pic 5.2.-1 and Pic 5.2-2

Pic 5.2-1 Pic 5.2-2

2) Input connection name ‘GPRS’ and then ‘Next’ ; click ‘Configure’ then ‘Next’; Pic 5.2-3

and Pic 5.2-4

Pic 5.2-3 Pic 5.2-4

3) In ‘Port Settings’, set ‘Connection Preferences’ as below:

‘Baud Rate’: 115200; ‘Data Bits’: 8; ‘Parity’: None; ‘Stop Bits’: 1; ‘Flow Control’: None

Then click ‘Call Options’ to turn to another tab page;

4) Input ‘+CGDCONT=1,”IP”,”CMNET”’ (input all blue characters including the commas and

quotation marks) into ‘Extra Settings’, the ‘CMNET’ (which is short for China Mobile
Network) should be replaced by your local ‘GPRS APN’ (Access Point Name); left other
default, then click ‘OK’; Pic 5.2-5 and Pic 5.2-6

Pic 5.2-5 Pic 5.2-6

5) Click Next to Phone Number page, input the country/region code, area code and Phone

number (*99***1#), then click Finish; now you can see the GPRS connection icon; Pic 5.2-7
and Pic 5.2-8

Pic 5.2-7 Pic 5.2-8

6) Double click the GPRS icon; in ‘Dial-Up Connection’ page, keep ‘User Name’, ‘Password’ and

‘Domain’ blank, and then click ‘Dial Properties’; choose ‘Location’ as ‘Car’ and then click ‘Edit’;

Fill the 3 edit boxes all with letter ‘G’ and then ‘OK’. Click ‘OK’ on ‘Dialing Properties’, and then

back to desktop. Pic 5.2-9, Pic 5.2-10, Pic 5.2-11 and Pic 5.2-12

Pic 5.2-9 Pic 5.2-10

Pic 5.2-11 Pi 5.2-12

Note: During the process of our configurations, we use ‘CMNET’ as the reference, for users please
input the local GPRS setting and dial-up information by contacting the local service provider.

5.2.2 GPRS Dial-up Connection

Please pay attention to the following points before dial up:

 The configurations are set properly;

 SIM card is installed properly as the followed image;

 The SIM card works at the frequency of 900Mhz and 1800Mhz;

 The SIM card is available and the GPRS function is activated;

 Chapter 6 Synchronization with the PC and

Updating OS

We can visit the handheld, preview, copy and cut file or synchronize the data with the PC after

installing the ActiveSync software successfully. The following introduces the detailed steps on

how to install it:

6.1. Introductions on the ActiveSync

We support 3 versions ActiveSync software for different OS (operation system):

 ActiveSync4.5_OfficialRelease.msi

Supports OS：

Windows Server 2003；Windows Server 2003 Service Pack 1；Windows Server 2003 Service

Pack 2；Windows XP；Windows XP 64-bit；Windows XP Embedded；Windows XP Embedded

Service Pack 1；Windows XP Embedded Service Pack 2；Windows XP for Itanium-based

Systems Version 2003；Windows XP Home Edition；Windows XP Media Center Edition；

Windows XP Professional 64-Bit Edition (Itanium)；Windows XP Professional 64-Bit Edition

(Itanium) 2003；Windows XP Professional Edition；Windows XP Professional x64 Edition；

Windows XP Service Pack 1；Windows XP Service Pack 2；Windows XP Starter Edition；

Windows XP Tablet PC Edition

 ActiveSync6.1_OfficialRelease-x64.exe

Supports OS（64bit）：

Windows 7 Ultimate；Windows 7 Enterprise；Windows 7 Professional；Windows 7 Home

Premium；Windows Vista Ultimate；Windows Vista Enterprise；Windows Vista Business；

Windows Vista Home Premium；Windows Vista Home Basic；Windows Vista Server

 ActiveSync6.1_OfficialRelease-x86.exe

Supports OS（32bit）：

Windows 7 Ultimate；Windows 7 Enterprise；Windows 7 Professional；Windows 7 Home

Premium；Windows 7 Starter；Windows Vista Ultimate；Windows Vista Enterprise；Windows

Vista Business；Windows Vista Home Premium；Windows Vista Home Basic；Windows Vista

Server

6.2. ActiveSync Installation

Choose the ActiveSync properly according to the OS of the PC, and we use

ActiveSync4.5_OfficialRelease.msi as the reference,

1) Open the software, the following is the interface: Pic 6.2-1

Pic 6.2-1

2) Choose ‘Next’ and we will enter the following interface: Pic 6.2-2

Pic 6.2-2

3) Then we choose ‘I accept the terms in the license agreement’, and click ‘Next’; Pic 6.2-3

Pic 6.2-3

4) Input the user name and organization information and then click ‘Next’; Pic 6.2-4

Pic 6.2-4

5) The default installation path is ‘C:\Program Files\ Microsoft ActiveSync’, we can click

‘Change’ to change the installation path; Pic 6.2-5

Pic 6.2-5

6) Confirm the operating is correct before click ‘Install’ to continue the process of installation;

Pic 6.2-6

Pic 6.2-6

7) After the successful installation, we can go to the followed interface: Pic 6.2-7

Pic 6.2-7

8) Click ‘Finish’ to finish the installation, and choose ‘Yes’ to reboot the PC; Pic 6.2-8

Pic 6.2-8

9) After the rebooting, we can find the icon on the right corner of the PC, double click it

to open the ActiveSync; Pic 6.2-9

Pic 6.2-9

6.3. Update Operating System

Before updating, please backup your data: copy the data to PC or other disk like SD card. All

data and applications will be erased after updating.

6.3.1 Copy System Files to SD Card

1) Format the SD card;

Note: Format the card. Do not choose fast format. Choose the File System as FAT32.

Tip: For the TF card installed in the device by default when being purchased from us, the step has been
done before

2) Copy the update files into the SD card;

3) Install SD card to the device.

6.3.2 Update OS for Windows CE

After finishing steps above, restart the device, and then press F1 as soon as possible; then you
will see it as Figure6-3-1; choose Update OS, then press the yellow button on keyboard; then please
wait the system update and start.

Pic 6.3-1

6.4. Restore Factory Settings

Before updating, please backup your data: copy the data to PC or other disk like SD card. All data and
applications will be erased after updating.

After finishing steps above, restart the device, and then press F1 as soon as possible; then you
will see it as Figure6-3-1; choose Restore factory settings, then press the yellow button on keyboard;
then please wait the system restore and start.

If you choose Start OS, the system will start normally.

 Chapter 7 Functional Utilization

Helps as a test Demo which includes multiple modules containing 1D barcode, 2D barcode, LF,
HF, WIFI, GPRS, Bluetooth and camera is installed before leaving the factory. Users can adjust
them according to the functional modules. For detailed description, please refer to <Helps >.
Pic 7-1

Pic 7-1 Pic 7-2

The following is the captured image of the interface: Pic 7-3

Pic 7-3

 Chapter 8 Malfunction and Repair

Problems

Solutions

Device can’t start

 Ensure the battery is correctly placed (see 2.1).
 Change fully-charged battery.
 Take off the battery and place again.

Touch-screen doesn’t work

 Clean the touch screen.
 Recalibrate by the calibration procedure.
 Restart the device

Screen fails to display

 Check if the device is in standby status.
 Restart the device.
 Replace with fully-charged battery.

Keyboard doesn’t work

 Check if the device is in standby status.
 Restart the device.
 Replace with fully-charged battery.

TF card can’t be identified

 Check if the TF card is placed wrongly.
 Check if the TF card is placed firmly.
 Check if the TF card is damaged.
 Restart the device.
 Replace with fully-charged battery.

Battery can’t be recharged

 Check if the adapter is damaged.
 Check if the USB cable is damaged.
 Check if the adapter is plugged into the socket (220V).
 Check if the adapter is plugged firmly.

Problems

Solutions

Press “scan” button but no

action

 Check if the scanner head is damaged.
 Check if the program is correct (please refer to DEMO for specific

8.1. Equipment and System Problems

Table8-1 Equipment and System Problems

8.2. Scanning Problems

Table8-2 Scanning Problems

codes).

 Replace with fully-charged battery.

No data collected after
scanning

 Check if the scanner head is damaged.
 Check if the program is correct (please refer to DEMO for specific

codes).

 Check if the barcode is damaged.
 Make sure it’s in effective operating/scanning distance/range.
 Make sure the barcode to be scanned is identifiable by the device.
 Check if the scanning window is covered with dusts.
 Replace with fully-charged battery.

Problems

Solutions

RFID tag can’t be

identified

 Ensure the RFID module in the handheld terminal is compatible with the

tags.

 Ensure the program is correct (please refer to DEMO)
 Ensure the tag being scanned is within the RFID sensing area (please see

3.2)

Problems

Solutions

Can’t be recognized after USB is

connected

 Ensure USB cable is plugged.
 Ensure USB cable is not damaged.
 Restart the device.
 Pull out and reconnect the USB cable.
 Check if Microsoft ActiveSync has been installed properly (please

refer the Chapter 7)

 Ensure connection to PC is correct

WIFI communication error

 Ensure the program is correct (Please refer to DEMO).
 Ensure the setting is correct (please refer to 5.1)
 Ensure the accessories come with WIFI connection joint, which is

in effective transmission distance.

8.3. RFID Problems

Table 8-3 RFID Problems

8.4. Network and Communication Problems

Table 8-4 Network and Communication Problems

 Chapter 9 Maintenance

 Do not use non-standard recharger or batteries, which may cause damage

to the device.

 Do not scrap the screen. Use the attached stylus or plastic pen-shape

objects that suit touch screens. Do not use steel pen, pencil or other sharp

and hard articles on the screen.

 Use soft cloth with diluted screen detergent to clean the screen.
 Deal with used batteries according to environmental regulations. Do not

throw batter into fire, otherwise it may cause explosion.

52

Enable

Disable

Code 39

Codabar

IATA 2 of 5

Code 128

Discrete 2 of 5

UPC A with 2 Supps.

Interleaved 2 of 5

Code 93

UPC A with 5 Supps.

UPC A

MSI

UPC E0

EAN 8

Trioptic Code 39

UPC E0 with 2 Supps.

EAN 13

Bookland EAN

UPC E0 with 5 Supps.

EAN 128

Code 11

EAC 13 with 2 Supps.

UPC E

Chinese 2 of 5

EAN 13 with 5 Supps.

ISBT 128

UPC E1

UPC E1 with 2 Supps.

RSS-Limited

UPC E1 with 5 Supps.

RSS-14

Coupon Code

RSS-Expanded

 Appendix 1 Code Types of 1D

Barcode Scanner

The 1D barcode scanner can set parameters by scanning specific Function Barcodes.

Operation Steps: aim the scanner at a function barcode; scan it; the laser will quickly
disappear if succeed, which shows that setting is successful.

A1.1 Supported Code Types

Appendix Table 1

Note: the types enable / disable by default can be switched by scanning

corresponding function barcodes in Appendix Table 2.

A1.2 Transmit Code Type Character

53

Typ

e

Function Barcodes

Sample Barcodes

UPC-A

Enable

Disable

UPC-E

Enable

Disable

Enable Disable

If this function enable, scanner will recognize code type when scanning a barcode.

A1.3 Enable / Disable Barcodes

Appendix Table 2

54

UPC-E1

Enable

Disable

EAN-8

Enable

Disable

EAN-13

Enable

Disable

Bookland EAN

Enable

55

Disable

Code 128

Enable

Disable

UCC/EAN 128

Enable

Disable

ISBT 128

Enable

Disable

56

Code 39

Enable

Disable

Scanning this barcode to enable for any length Code 39

Trioptic Code 39

Enable

Disable

Code 39 Full

ASCII

Enable

57

Disable

Trioptic Code 39 and Code 39 Full ASCII cannot be
enabled simultaneously. If an error beep sounds
when enabling Trioptic Code 39, disable Code 39 Full
ASCII and try again.

Code 93

Enable

Disable

Scanning this barcode to enable for any length Code 93

Code 11

Enable

Disable

58

Scanning this barcode to enable for any length Code 11

Interleaved 2 of 5

Enable

Disable

Scanning this barcode to enable for any length I 2 of 5

Discrete 2 of 5

Enable

Disable

59

Scanning this barcode to enable for any length D 2 of 5

Chinese 2 of 5

Enable

Disable

Codabar

Enable

Disable

Scanning this barcode to enable for any length Codabar

60

MSI

Enable

Disable

Scanning this barcode to enable for any length MSI

RSS-14

Enable

Disable

RSS-Limited

Enable

61

Disable

RSS-Expanded

Enable

Disable

62