Symantec WISE INSTALLTAILOR 7.0 SP2 - REFERENCE V1.0, WISE INSTALLTAILOR 7.0 SP2 Reference

Wise InstallTailor Reference
Wise InstallTailor
The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement.
Documentation version 7.0.2
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engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any.
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http://www.symantec.com
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Technical Support
Symantec Technical Support maintains support centers globally. Technical Support’s primary role is to respond to specific queries about product features and functionality. The Technical Support group also creates content for our online Knowledge Base. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion. For example, the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates.
Symantec’s maintenance offerings include the following:
z A range of support options that give you the flexibility to select the right amount of
service for any size organization
z Telephone and/or web-based support that provides rapid response and up-to-the-
minute information
z Upgrade assurance that delivers software upgrades z Global support purchased on a regional business hours or 24 hours a day, 7 days a
week basis
z Premium service offerings that include Account Management Services
For information about Symantec’s support offerings, you can visit our web site at the following URL:
www.symantec.com/business/support/
All support services will be delivered in accordance with your support agreement and the then-current enterprise technical support policy.
Contacting Technical Support
Customers with a current maintenance agreement may access Technical Support information at the following URL:
www.symantec.com/business/support/
Before contacting Technical Support, make sure you have satisfied the system requirements that are listed in your product documentation. Also, you should be at the computer on which the problem occurred, in case it is necessary to replicate the problem.
When you contact Technical Support, please have the following information available:
z Product release level z Hardware information z Available memory, disk space, and NIC information z Operating system z Version and patch level z Network topology z Router, gateway, and IP address information z Problem description:
Error messages and log files
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Troubleshooting that was performed before contacting Symantec Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical support Web page at the following URL:
www.symantec.com/business/support/
Customer service
Customer service information is available at the following URL:
www.symantec.com/business/support/
Customer Service is available to assist with non-technical questions, such as the following types of issues:
z Questions regarding product licensing or serialization z Product registration updates, such as address or name changes z General product information (features, language availability, local dealers) z Latest information about product updates and upgrades z Information about upgrade assurance and maintenance contracts z Information about the Symantec Buying Programs z Advice about Symantec’s technical support options z Nontechnical presales questions z Issues that are related to CD-ROMs or manuals
Support agreement resources
If you want to contact Symantec regarding an existing support agreement, please contact the support agreement administration team for your region as follows:
Asia-Pacific and Japan customercare_apac@symantec.com Europe, Middle-East, and Africa semea@symantec.com North America and Latin America supportsolutions@symantec.com
Additional enterprise services
Symantec offers a comprehensive set of services that allow you to maximize your investment in Symantec products and to develop your knowledge, expertise, and global insight, which enable you to manage your business risks proactively.
Enterprise services that are available include the following:
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Managed Services Managed services remove the burden of managing and
monitoring security devices and events, ensuring rapid response to real threats.
Consulting Services
Educational Services
To access more information about Enterprise services, please visit our Web site at the following URL:
www.symantec.com/business/services/
Select your country or language from the site index.
Symantec Consulting Services provide on-site technical expertise from Symantec and its trusted partners. Symantec Consulting Services offer a variety of prepackaged and customizable options that include assessment, design, implementation, monitoring, and management capabilities. Each is focused on establishing and maintaining the integrity and availability of your IT resources.
Educational Services provide a full array of technical training, security education, security certification, and awareness communication programs.
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Contents
Introducing Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About Wise InstallTailor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Product Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Starting Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
About InstallTailor Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Creating a Transform With Wise InstallTailor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Editing InstallTailor Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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Introducing Wise InstallTailor
This chapter includes the following topics:
About Wise InstallTailorProduct Documentation
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About Wise InstallTailor
Wise InstallTailor is a tool in the Wise Toolkit that is available to users of Software Management Solution.
Use InstallTailor™ to create a transform (.MST) that changes the way a Windows Installer installation runs. A transform is a special kind of Windows Installer database that can be applied at run time to a Windows Installer package to customize the installation for a particular group of end users.
When you run InstallTailor, it simulates an installation, captures the options that you select on the installation dialog boxes, and creates a transform file that incorporates those selections. Because the installation is only simulated, no changes are actually made on your computer.
Examples:
Set certain features to be installed for a group of end users.Change the default target directory for all users that install an application within the
corporate environment.
When an installation cannot run silently, turn off some of the dialog boxes so that
end users do not provide inaccurate information during installation. The ability to turn off dialog boxes is not supported in some installations.
Define information about the SQL Server that should be used by an application
without prompting the en d us er.
The transform that InstallTailor creates can set the values of certain properties even if you do not explicitly define those values when you run InstallTailor. You can review the changes that InstallTailor captures, you can edit them, and you can delete the ones that should not appear in the transform.
See About InstallTailor Changes on page 11. You can create a transform that customizes another transform. Example: Suppose you
are deploying a new office automation application to your organization’s office in Germany . Everyone in that office needs the German-language version of the installation, but only the Sales department needs the application’s contact management component. First, you create a language transform to change the language of the installation dialog boxes to German. Then you use InstallTailor to create a second transform, based on the first transform, that installs the contact management component. When the second transform is run, it applies the first transform to the base installation, then applies the second transform.
See Creating a Transform With Wise InstallTailor on page 12.
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Product Documentation
This documentation assumes that you are proficient in the use of the Windows operating system. If you need help using the operating system, consult its user documentation.
Use the following sources of information to learn about this product.
Online Help
The online help contains detailed technical information and step-by-step instructions for performing common tasks.
Access help as follows:
z To display context-sensitive help for the active window or dialog box, press F1.
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Using Wise InstallTailor
This chapter includes the following topics:
z Starting Wise InstallTailor z About InstallTailor Changes z Creating a Transform With Wise InstallTailor z Editing InstallTailor Changes
Starting Wise InstallTailor
When you install Software Management Solution, a software resource for Wise InstallTailor is created in the Software Catalog. You can use any delivery method to deliver and install InstallTailor. We recommend that you install it on an Administrator’s desktop.
For more information on delivering a software resource, see the Software Management Solution documentation.
To start Wise InstallTailor
1. On the computer where you installed InstallTailor, on the Start menu, click Programs > Wise Solutions > Wise InstallTailor.
When InstallTailor starts, the Welcome page appears.
About InstallTailor Changes
The transform that InstallTailor creates can set the values of certain properties even if you do not explicitly define those values when you run InstallTailor. For example, the base installation might set a property based on the destination computer’s operating system. However, the operating system on which you run InstallTailor might differ from the operating system on your target computers.
InstallTailor displays the changes that it captures when you simulate the installation and lets you do the following:
z Delete the changes that should not appear in the transform. z Edit the captured changes. z Add changes to property values, feature states, and directory values that
InstallTailor did not capture. For example, you want to specify a different installation directory, but the option to
do so does not appear on the installation dialog boxes. You can add a value for the installation directory and it is added to the transform.
See Editing InstallTailor Changes on page 13. Any changes that you make to the captured changes appear in the transform that
InstallTailor creates.
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Creating a Transform With Wise InstallTailor
Wise InstallTailor is a tool in the Wise Toolkit that is available to users of Software Management Solution. You use Wise InstallTailor to create a transform (.MST) that changes the way a Windows Installer installation runs.
See About Wise InstallTailor on page 9. You cannot u se Wise InstallTailor to create a transform for an application that is already
installed on your computer. Uninstall the application before running InstallTailor.
To create a transform with Wise InstallTailor
1. Start Wise InstallTailor. See Starting Wise InstallTailor on page 11.
2. In Windows Installer package, specify the installation file (.MSI) or tr ansform file (.MST) to create a transform for.
3. Click Next. If you specified a transform file, you might be prompted to specify the base .MSI, if
that information is not embedded in the transform. The installation runs in a simulated mode.
4. Step through the installation and make changes that should be saved in the transform.
The resulting transform, when applied to the base installation, will make the same changes that you make during this simulated installation.
If the Hide Dialog check box is available on a dialog box, you can mark it to hide that dialog box from the end user during installation. This ensures that changes you make on the dialog box cannot be overridden by the end user. This check box does not appear on complex, custom dialog boxes or for certain installations that do not support it.
5. When you complete the simulated installation, a message appears indicating that changes to the installation have been captured. Click OK.
6. On the Captured Changes page, review the changes that were made to the properties, features, and dialog boxes of the installation. Do any of the following and then click Next.
To exclude a change from the transform, uncheck its check box. To hide all dialog boxes in the installation, check Hide all dialogs. To edit a change, select it in the list and click Details.
You cannot edit the changes that hide a dialog box.
To add a value for a property, directory custom action, or feature, click Add and
then select the appropriate command from the Add menu.
7. On the Capture Complete page, enter the following:
Transform file name
Specify the name and location for the new transform file (.MST). If you based this transform on another transform, use a different file name for this transform.
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Shortcut name
Enter the name of the shortcut that will be used to run this transform file with the base installation. This defaults to the Transform file name specified above. If you based this transform on another transform, use a different shortcut name for this transform.
8. On the Capture Complete page, click Finish.
The .MST and shortcut are created in the location you specified. Double-clicking the shortcut applies the transform to the base installation.
Editing InstallTailor Changes
The Captured Changes page in InstallTailor displays the changes that InstallTailor captures when you simulate the installation.
See About InstallTailor Changes on page 11. You can delete, edit, and add to the changes that InstallTailor captures.
To delete a captured change
z On the Captured Changes page, uncheck the check box next to the change to
delete.
To hide all dialog boxes in the installation
z On the Captured Changes page, check Hide all dialogs.
To edit a change
z On the Captured Changes page, select the change in the list and click Details.
You cannot edit the changes that hide a dialog box.
To add a property value to the transform
1. On the Captured Changes page, click Add and on the Add menu, click Property Value.
2. On the Property Value dialog box, enter the following and then click OK:
Name
Select the property from the list, which contains all the properties that are in the installation but do not appear in the Captured Changes list.
Default Value
(Read-only) The installation sets this value for this property unless you override it.
Value
To override the default value or change the captured value, type a new value. To delete an existing value, leave this box empty.
To add a directory custom action to the transform
1. On the Captured Changes page, click Add and on the Add menu, click Directory Custom Action.
2. On the Directory Custom Action dialog box, enter the following and then click OK:
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Name
Select the directory from the list, which contains all the directories that are in the installation but do not appear in the Captured Changes list.
Default Value
(Read-only) The installation sets this value for this directory unless you ov erride it.
Value
To override the default value or change the captured value, type a new value. To use a property, enclose the property name in brackets. For example, to set the directory path to a directory named Data in the Windows directory, enter the following:
[WindowsFolder]Data To delete an existing value, leave this box empty.
To add a feature level to the transform
1. On the Captured Changes page, click Add and on the Add menu, click Feature State.
2. On the Feature State dialog box, enter the following and then click OK:
Feature
Select the feature from the list, which contains all the features that are in the installation.
Install State
Select the installation state to apply to this feature. The installation state determines the default state of the feature during installation.
See also: See Creating a Transform With Wise InstallTailor on page 12.
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Index
D
dialog box
hiding 12 hiding all 13
documentation, Wise 10
H
help
about 10
using 10 hiding a dialog box 12 hiding all dialog boxes 13
I
installation
changing at run time 9 InstallTailor
about 9
captured changes, about 11
captured changes, editing 13
running 12
M
MST file
creating 12
S
shortcut, for transform 13
T
transform
creating 12
running with shortcut 13
W
Wise InstallTailor
running 12
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