Symantec Norton 360 User Manual 4.0

User Guide

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Norton 360™ User Guide

The software described in this book is furnished under a license
agreement and may be used only in accordance with the terms of
the agreement.

Documentation version 4.0

Copyright © 2009 Symantec Corporation. All rights reserved.

Symantec, theSymantecLogo, Norton, SONAR, LiveUpdate,Norton
AntiSpam, NortonAntiVirus,Norton Internet Security, Norton360,
and NortonSystemWorksare trademarks or registeredtrademarks
of Symantec Corporation or its affiliates in the U.S. and other
countries. Windows is a trademark of Microsoft Corporation.
Portions of this product Copyright [1996-2008] Glyph & Cog, LLC.
Other names may be trademarks of their respective owners.

The productdescribedin this document isdistributed under licenses
restricting itsuse,copying,distribution, and decompilation/reverse
engineering. No part of this document may be reproduced in any
form byanymeans without prior writtenauthorization of Symantec
Corporation and its licensors, if any.

THE DOCUMENTATION IS PROVIDED"AS IS"ANDALL EXPRESS
OR IMPLIED CONDITIONS, REPRESENTATIONS AND
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULARPURPOSEOR
NON-INFRINGEMENT, AREDISCLAIMED, EXCEPT TOTHE EXTENT
THAT SUCH DISCLAIMERS ARE HELD TO BELEGALLY INVALID.
SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION
WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS
DOCUMENTATION. THE INFORMATION CONTAINED IN THIS
DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE.

Symantec Corporation
350 Ellis Street,
Mountain View, CA 94043

http://www.symantec.com

Printed in the United States of America.

10 9 8 7 6 5 4 3 2 1

Norton License Agreement

Norton 360™

IMPORTANT: PLEASE READ THE TERMS
AND CONDITIONS OF THIS LICENSE
AGREEMENT (“LICENSE AGREEMENT”)
CAREFULLY BEFORE USING THE
SOFTWARE (AS DEFINED BELOW).
SYMANTEC CORPORATION, IF YOU ARE
LOCATED IN THE AMERICAS; OR
SYMANTEC ASIA PACIFICPTE LTD, IF YOU
ARE LOCATED IN THE ASIA PACIFIC RIM
OR JAPAN;OR SYMANTEC LIMITED,IFYOU
ARE LOCATED IN EUROPE, THE MIDDLE
EAST OR AFRICA (“SYMANTEC”) IS
WILLING TO LICENSE THE SOFTWARE TO
YOU AS THEINDIVIDUAL,THE COMPANY,
OR THE LEGAL ENTITY THAT WILL BE
UTILIZING THE SOFTWARE(REFERENCED
BELOW AS “YOU” OR “YOUR”) ONLY ON
THE CONDITION THAT YOU ACCEPT ALL
OF THE TERMS OF THIS LICENSE
AGREEMENT. THIS IS A LEGAL AND
ENFORCEABLE CONTRACTBETWEENYOU
AND SYMANTEC. BY OPENING THIS
PACKAGE, BREAKINGTHE SEAL, CLICKING
THE “I AGREE” OR “YES” BUTTON OR
OTHERWISE INDICATING ASSENT
ELECTRONICALLY, OR LOADING THE
SOFTWARE, YOU AGREE TO THE TERMS
AND CONDITIONS OF THIS LICENSE
AGREEMENT. IF YOU DO NOT AGREE TO
THESE TERMS AND CONDITIONS, CLICK
THE “CANCEL” OR “NO” OR “CLOSE
WINDOW” BUTTON OR OTHERWISE
INDICATE REFUSAL, MAKE NO FURTHER
USE OF THE SOFTWARE, AND CONTACT
YOUR VENDOROR SYMANTECCUSTOMER
SERVICE, USING THE CONTACT DETAILS
IN SECTION 12 OF THIS LICENSE
AGREEMENT, FORINFORMATION ON HOW
TO OBTAINA REFUND OFTHE MONEY YOU
PAID FORTHE SOFTWARE (LESSSHIPPING,
HANDLING, AND ANY APPLICABLE TAXES
EXCEPT IN CERTAIN STATES AND
COUNTRIES WHERESHIPPING, HANDLING,
AND TAXES ARE REFUNDABLE) AT ANY
TIME DURINGTHE SIXTY (60)DAYPERIOD
FOLLOWING THE DATE OF PURCHASE.

1. License:

The software(includingall its accompanying
features and services), and software
documentation, (including any product

packaging) (the “Documentation”), that
accompanies this License Agreement
(collectively the “Software”) is the property
of Symantecoritslicensors,and is protected
by copyright law. Although Symantec
continues to own the Software, after Your
acceptance of this License Agreement You
will have certain rights to use the Software
during the Service Period. The “Service
Period” shall beginonthedate of Your initial
installation of a copy of the Software,
regardless of the number of copies of the
Software that you are permitted to use in
accordance with Section 1.A of this License
Agreement, and shall last for the period of
time set forth in the Documentation or the
applicable transaction documentation from
the authorized distributor or reseller from
which You obtained the Software. The
Software may automatically deactivate and
become non-operational at the end of the
Service Period, and You will not be entitled
to receive any feature or content updates to
the Software unless the Service Period is
renewed. Subscriptions for renewals of the
Service Periodwillbeavailable in accordance
with Symantec’s support policy posted at:

http://www.symantec.com/norton/
support/technical_support_policy.jsp

This License Agreement governs any
releases, revisions,updatesor enhancements
to the Software that Symantec may make
available to You. Except as may be modified
by the Documentation, and subject to
Symantec’s right to terminate for Your
breach pursuant to Section 11, Your rights
and obligations under this License
Agreement with respect to the use of this
Software are as follows.

During the Service Period, You
may:

A. use one copy of the Software on a single
computer. If a greater number of copies
and/or number of computers is specified
within the Documentation or the applicable
transaction documentation from the
authorized distributororreseller from which
You obtained the Software, Youmay usethe

Software in accordance with such
specifications;

B. makeonecopyof the Software forback-up
or archival purposes, or copy the Software
onto the hard disk of Your computer and
retain the original for back-up or archival
purposes;

C. use the Software on a network, provided
that Youhavealicensed copy of theSoftware
for each computer that can access the
Software over that network; and

D. permanently transferallofYour rights in
the Software granted under this License
Agreement to another person or entity,
provided that You retain no copies of the
Software and the transferee agrees to the
terms of this License Agreement. Partial
transfer of Your rights under this License
Agreement shall not be permitted. For
example, if the applicable documentation
grants You the right to use multiple copies
of the Software, only atransfer ofthe rights
to use all such copies of the Software would
be valid.

You may not, nor may you permit
any other person to:

A. sublicense,rentorleaseany portion of the
Software;

B. reverseengineer, decompile, disassemble,
modify, translate, make any attempt to
discover the source code of the Software or
create derivative works from the Software;

C. use the Software as part of a facility
management, timesharing, service provider
or service bureau arrangement; or

D. usetheSoftwarein any manner thatisnot
permitted pursuant to this License
Agreement.

2. Software Feature and Content
Updates:

A. You shall have the right to receive new
features to the Software as Symantec, in its
sole discretion,makessuch features available
with the Software during Your Service
Period. Symantec continually strives to
improve theusability and performanceofits
products and services. In order to optimize
the SoftwareSymantecmay,at its discretion
and without notice, add, modify or remove
features from the Software at any time.

B. Certain software uses content that is
updated fromtimeto time, including butnot
limited to the following software: antivirus
and crimeware software use updated virus
definitions; antispyware software uses
updated spyware definitions; antispam
software uses updated antispam rules;
content filtering and antiphishing software
use updatedURLlists; some firewall software
use updated firewall rules; vulnerability
assessment products use updated
vulnerability data and web site
authentication software uses updated lists
of authenticated web pages; these updates
are collectively referred to as “Content
Updates” (or alternatively referred to as
“Protection Updates” or “Security Updates”
at times). You shall have theright to receive
Content Updates for the Software during
Your Service Period.

3. Product Installation; Required
Activation:

A. During the installation process, the
Software may uninstall or disable other
security products,orfeaturesthereof, if such
products or features are incompatible with
the Software or for purposes of improving
the overall functionality of the Software.

B. There may be technological measures in
this Software that are designed to prevent
unlicensed orillegaluseofthe Software. You
agree thatSymantecmay use these measures
to protectSymantecagainstsoftware piracy.
This Software may contain enforcement
technology that limits the ability to install
and uninstall the Software ona computerto
not more than a finite number of times for a
finite number of computers. This License
Agreement and the Software containing
enforcement technology may require
activation as further set forth in the
Documentation. If so, the Softwarewill only
operate for a finite period of time prior to
Software activation by You. During
activation, You may be required to provide
Your unique activation code accompanying
the Software and computerconfiguration in
the form of an alphanumeric code over the
Internet to verify the authenticity of the
Software. If You do not complete the
activation within thefiniteperiodof time set
forth in the Documentation, or as prompted
by the Software, the Software will cease to
function until activation is complete; at
which time the Software functionality will
be restored. In the event that You are not

able to activate the Software over the
Internet, or through any other method
specified during the activation process, You
may contact Symantec Customer Support
using theinformationprovided by Symantec
during activation, or as set forth below.

4. Online Backup Feature:

The Software includes an online backup
feature, which provides the capability to
store and retrieve Your files on Symantec’s
system via the Internet during the Service
Period (“Online Backup Feature”), subjectto
the amount ofonline backup spaceprovided
with Your Software and/or which You
additionally purchase. If You choose to use
the Online Backup Feature, You must
complete the activation process within the
Software for such feature. In the event that
You install a newer version of the Software
during Your Service Period, You may be
required to reactivate the Online Backup
Feature usingthe original emailaddress You
provided duringtheinitial activation process.

A. Norton Account. A current Symantec
Norton Account (“Norton Account”) is
required toaccessanduse the Online Backup
Feature. Ifyoudo not have aNortonAccount,
You must complete the applicable
registration process to create a Norton
Account in order to use the Online Backup
Feature. You are entirely responsible for
maintaining the confidentiality of Your
Norton Account password.

B. Communication Connections; Online
Backup Feature Availability. You are solely
responsible for acquiring and maintaining
the Internetor telecommunications services
and devicesrequiredtoaccess and/or use the
Online Backup Feature. The Online Backup
Feature isprovided“as is” and “as available”
and Symantec shall not be liable for any
downtime of the Online Backup Feature due
to reasonable scheduled maintenance,
maintenance for critical issues or forces
beyond the reasonable control of Symantec.

C. User Conduct and Responsibility;
Compliance withApplicableLaws.Use of the
Online Backup Feature (including the
transmission ofany data Youchoose to store
through theOnlineBackupFeature (“Data”))
is subject to all applicable local, state,
national and international laws and
regulations, including but not limited to the
United States export laws. You agree to
comply with such applicable laws and

regulations and with the specifications
described in the Documentation or the
applicable transaction documentation from
the authorized reseller from which You
obtained the Software and not to (a) use the
Online Backup Feature for illegal purposes,
(b) transmit or store material that may
infringe the intellectual property rights or
other rights ofthirdparties or thatis illegal,
tortious, defamatory, libelous,or invasive of
another's privacy; ©) transmit or store data
belonging to another party without first
obtaining all consents required by law from
the data owner for transmission of the data
to Symantec for storage within the United
States; (d) transmit any material that
contains software viruses or other harmful
computer code, files or programs such as
trojan horses, worms or time bombs; (e)
interfere withordisruptservers or networks
connected to the Online Backup Feature; or
(f) attempt to gain unauthorized access to
the Online Backup Feature, the accounts of
other Online Backup Feature users, or
computer systems ornetworks connected to
the Online Backup Feature. The foregoing
obligations regarding use of the Online
Backup Featureapplytoall use of theOnline
Backup Feature in connection with Your
Norton Account. You are solely responsible
for theuseofthe Online Backup Feature,and
the Data transmitted or stored through the
Online Backup Feature, in connection with
Your Norton Account.

D. Indemnification.To the maximum amount
permissible under applicable law, You shall
indemnify and hold Symantec, its parents,
subsidiaries, affiliates, officers, directors,
employees and agents harmless from and
against any third party claims, demands,
costs, damages, losses, liabilities and
expenses, including reasonable attorneys'
fees, made by any third party arising out of
or in connection with use of the Online
Backup Feature through Your Norton
Account, includingbutnotlimited to liability
arising out of or inconnection with the Data
transmitted or stored through the Online
Backup Feature in connection with Your
Norton Account.

E. Termination; Suspension. . Your right to
use the Online Backup Feature shall
terminate upon expiration of the Service
Period. Inaddition,Symantecmay, at its sole
discretion, immediatelysuspendor terminate
use of the Online Backup Feature during the
Service Period for Your failure to or
Symantec’s reasonable belief that You have

failed to comply with these terms and
conditions or anyothermisuseofthe Online
Backup Feature. Following the expirationor
termination of the Service Period:

• Data stored to the online backup space
provided with Your Software will be at risk
of being purged;

• Symantec shallnotbe obligated to maintain
such Data, forward such Data to You or a
third party, or migrate such Data to another
backup service or account; and

• You will not be able to store Data to any
additional backup space that you may have
purchased separately unless and until the
Service Period is renewed.

F. Miscellaneous.Symantechas no obligation
to monitor useof the OnlineBackup Feature
and/or Data transmitted or stored through
the OnlineBackupFeature. To the maximum
extent permissible under applicable lawand
notwithstanding the provisions of the third
paragraph of section 6 below, Symantec
reserves the right at all times to monitor,
review, retain and/or disclose any Data or
other informationasnecessary to satisfy any
applicable law, regulation, legal process or
governmental request, or to investigate any
use or suspected breach of this License
Agreement.

5. Technical Support:

In connection with Your use of the Software
You may choose to access certain technical
support features that may be offered from
within the Software, which may include live
chat with a technical support agent and/or
assistance from a technical support agent
via remote computer access (any such
technical support offered from within the
Software shall be referred to in this License
Agreement asthe “Technical Support”).Any
such Technical Support shall be provided in
Symantec’s sole discretion without any
guarantee orwarrantyofany kind. It issolely
Your responsibility to complete a backup of
all Yourexistingdata, software and programs
before receiving any Technical Support. In
the course of providing the Technical
Support, Symantec may determine that the
technical issue is beyond the scope of the
Technical Support. Symantec reserves the
right to refuse, suspend or terminate any of
the Technical Support in its sole discretion.

6. Privacy; Data Protection:

From time to time, the Software may collect
certain information from the computer on
which it is installed, which may include:

• Information on potential security risks as
well as URLs of websites visited that the
Software deems potentially fraudulent. The
URLs could contain personally identifiable
information that a potentially fraudulent
website isattemptingtoobtain without Your
permission. This information is collected by
Symantec for the purpose of evaluating and
improving theabilityof Symantec’s products
to detect malicious behavior, potentially
fraudulent websites and other Internet
security risks. This information will not be
correlated with any personally identifiable
information.

• URLs of websites visited as well as search
keywords and search results only if the
Norton Safe Web feature is enabled. This
information iscollectedbySymantec for the
purpose of evaluating and advising You
regarding potential threats and risks that
may be associatedwith a particular Website
before You viewit.This information willnot
be correlatedwithany personally identifiable
information.

• Executable files that are identified as
potential malware,includinginformation on
the actions taken by such files at thetime of
installation. These files are submitted to
Symantec using the Software’s automatic
submission function.Thecollected files could
contain personally identifiable information
that has been obtained by the malware
without Your permission. Files of this type
are being collectedbySymantec only forthe
purpose of improving the ability of
Symantec’s products to detect malicious
behavior. Symantec will not correlate these
files with any personally identifiable
information. Such automatic submission
function maybedeactivated after installation
by following the instructions in the
Documentation for applicable products.

• The name given during initial setup to the
computer on which the Software is being
installed. If collected, the name will be used
by Symantec as an account name for such
computer under which You may elect to
receive additional services and/or under
which You may use certain features of the
Software. Youmaychange the account name
at anytimeafterinstallation of the Software
(recommended).

• Status information regarding installation
and operation of the Software. This
information indicates to Symantec whether
installation ofthe Software wassuccessfully
completed as well as whether the Software
has encountered an error. The status
information could contain personally
identifiable information only if such
information is included in the name of the
file or folderencounteredbythe Software at
the time of installation or error. The status
information iscollectedbySymantec for the
purpose of evaluating and improving
Symantec’s product performance and
installation success rate. This information
will not be correlated with any personally
identifiable information.

• Information contained in email messages
that you send through the Software to
Symantec toreport as spamor as incorrectly
identified as spam. These email messages
may contain personally identifiable
information and will be sent to Symantec
only with your permission, and will not be
sent automatically. If you send such
messages to Symantec, Symantec will use
them only for the purpose of improving the
detection ability of Symantec’s antispam
technology. Symantecwillnot correlate these
files with any other personally identifiable
information.

• The Internet Protocol (IP) address and/or
Media Access Control (MAC) address of the
computer onwhich the Softwareisinstalled,
as well as other general, statistical
information usedforlicenseadministration,
product analysis,andforimprovingproduct
functionality. This information will not be
correlated with any personally identifiable
information.

The collected information as set out above
is necessary for the performance of the
Software and/or for the purpose of
optimizing the functionality of Symantec’s
products and may be transferred to the
Symantec groupinthe United States orother
countries that mayhaveless protective data
protection lawsthantheregion in which You
are situated(includingtheEuropean Union),
but Symantec has taken steps so that the
collected information,iftransferred, receives
an adequate level of protection.

Symantec reserves the right to cooperate
with any legal process and any law
enforcement or other government inquiry
related to your use of this Software. This
means that Symantec may provide

documents and information relevant to a
court subpoena or to a law enforcement or
other government investigation. In order to
promote awareness,detection and prevention
of Internet security risks, Symantec may
share certain information with research
organizations and other security software
vendors. Symantec may also use statistics
derived from the information to track and
publish reports on security risk trends. By
using the Software, You acknowledge and
agree that Symantec may collect, transmit,
store, discloseandanalyzesuch information
for these purposes.

In addition, any Data that you transmit or
store throughtheOnline Backup Feature will
be transferred to and stored in servers
located in countries that may have less
protective data protection laws than the
country in which You are located (including
without limitation the UnitedStates). These
servers areownedandmaintainedby a third
party processor which Symantec has
required bycontracttosafeguard Your Data.
If you have any questions about how your
Data is being handled, please contact
Symantec CustomerService using the contact
details in Section 12.

7. Sixty (60) Day Money Back
Guarantee:

If You are the original licensee of this copy
of the Software and are not completely
satisfied with it for any reason, please make
no further use of the Software and contact
Symantec Customer Service, using the
contact details set out in Section 12 of this
License Agreement, for a refund of the
money You paid for the Software (less
shipping, handling,and any applicabletaxes
except in certain statesand countries where
shipping, handlingandtaxesare refundable)
at any time during the sixty (60) day period
following the date of purchase.

8. Limited Warranty:

Symantec warrants that any media
manufactured by Symantec on which the
Software is distributed will be free from
defects for a period of sixty (60) days from
the date of delivery of the Software to You.
Your sole remedy in the event of a breach of
this warranty will be that Symantec will, at
its option, replace any defective media
returned to Symantec within the warranty

period or refund the money You paid forthe
Software. Symantec does not warrant that
the Softwarewill meet Yourrequirements or
that operation of the Software will be
uninterrupted or that the Software will be
error-free. For the avoidance of doubt,
references to “Software” in the foregoing
sentence shall include, butnot belimited to,
the Online Backup Feature and Technical
Support.

TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, THE ABOVE
WARRANTY IS EXCLUSIVE AND IN LIEU
OFALLOTHER WARRANTIES,WHETHER
EXPRESS OR IMPLIED, INCLUDING THE
IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND
NON-INFRINGEMENTOFINTELLECTUAL
PROPERTY RIGHTS. THIS WARRANTY
GIVESYOUSPECIFIC LEGALRIGHTS. YOU
MAYHAVE OTHERRIGHTS, WHICHVARY
FROM STATE TO STATE AND COUNTRY
TO COUNTRY.

9. Disclaimer of Damages:

SOME STATES AND COUNTRIES DO NOT
ALLOWTHELIMITATION OREXCLUSION
OF LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE
BELOWLIMITATION OREXCLUSIONMAY
NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLELAWAND REGARDLESS
OF WHETHER ANY REMEDY SET FORTH
HEREIN FAILS OF ITS ESSENTIAL
PURPOSE,INNO EVENTWILL SYMANTEC
ORITSLICENSORS BELIABLE TOYOU FOR
ANY SPECIAL, CONSEQUENTIAL,
INDIRECT, OR SIMILAR DAMAGES,
INCLUDING ANY LOSTPROFITS OR LOST
DATA ARISING OUT OF THE USE OR
INABILITY TO USE THE SOFTWARE
(INCLUDING BUT NOT LIMITED TO USE
OF THE ONLINE BACKUP FEATURE AND
TECHNICAL SUPPORT) EVEN IF
SYMANTEC HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.

IN NO CASE SHALL SYMANTEC’S OR ITS
LICENSORS’ LIABILITY EXCEED THE
PURCHASEPRICEWHICH YOUPAID FOR
THE APPLICABLE SERVICE PERIOD. The
disclaimers andlimitationsset forth above
will applyregardless of whetherYou accept
the Software.

10. U.S. Government Restricted
Rights:

For U.S. Government procurements, the
Software is deemed to be commercial
computer software asdefinedin FAR 12.212
and subject to restricted rightsas definedin
FAR Section 52.227-19 "Commercial
Computer Software - Restricted Rights" and
DFARS 227.7202, “Rights in Commercial
Computer Softwareor Commercial Computer
Software Documentation”,asapplicable, and
any successor regulations. Any use,
modification, reproduction release,
performance, display or disclosure of the
Software by the U.S. Government shall be
solely in accordance with the terms of this
License Agreement.

11. Export Regulation:

You acknowledge that the Software and
related technical data and services
(collectively "Controlled Technology") may
be subject to the import and export laws of
the UnitedStates,specificallythe U.S. Export
Administration Regulations (EAR), and the
laws of any country where Controlled
Technology is imported or re-exported. You
agree to comply with all relevant laws and
will not export any Controlled Technology
in contravention to U.S. law nor to any
prohibited country, entity, or person for
which an export license or other
governmental approval is required. All
Symantec product is prohibited for export
or re-exporttoCuba,North Korea, Iran, Syria
and Sudan and to any country subject to
relevant trade sanctions. USE OR

FACILITATION OFSYMANTECPRODUCT
IN CONNECTION WITH ANY ACTIVITY
INCLUDING, BUT NOT LIMITED TO, THE
DESIGN,DEVELOPMENT, FABRICATION,
TRAINING, OR TESTING OF CHEMICAL,
BIOLOGICAL, OR NUCLEARMATERIALS,
OR MISSILES, DRONES, OR SPACE
LAUNCH VEHICLES CAPABLE OF
DELIVERING WEAPONS OF MASS
DESTRUCTION IS PROHIBITED, IN
ACCORDANCE WITH U.S. LAW.

12. General:

This License Agreement will begoverned by
the laws of the State of California, United
States of America. This License Agreement
is the entire agreement between You and
Symantec relating to the Software and: (I)

supersedes allprioror contemporaneous oral
or written communications, proposals, and
representations with respect to its subject
matter; and (ii) prevails overany conflicting
or additional terms of any quote, order,
acknowledgment, orsimilar communications
between the parties. Notwithstanding the
foregoing, nothinginthis License Agreement
will diminishanyrightsYou may have under
existing consumer protection legislation or
other applicable laws in Your jurisdiction
that may not be waived by contract. This
License Agreement shall terminate upon
Your breach of any term contained in this
License Agreement and You shall cease use
of and destroy all copiesof the Software and
Documentation. The disclaimers of
warranties and damages and limitations on
liability shall survive termination. This
License Agreement may onlybe modified by
the Documentationorby a written document
that has been signed by both You and
Symantec. Should You have any questions
concerning thisLicenseAgreement, or if You
desire to contact Symantec for any reason,
please write to Symantec Customer Service,
555 International Way, Springfield, OR
97477, U.S.A. or visit the Support page at:

www.symantec.com.

CPS / N360 4.0 / USE

Contents

Chapter 1 Overview ... .. ... ... .. ... ... .. ... ... .. ... ... .. ... ... .. . 13

About Norton 360 . .. ... ... .. ... ... .. ... ... .. ... ... ... 13

What is new in Norton 360 . ... ... .. ... ... .. ... ... .. 13

Chapter 2 Installation . .. ... ... .. ... ... .. ... ... .. ... ... .. ... ... .. 17

Before you begin ... .. ... ... .. ... ... .. ... ... .. ... ... .. . 17

Installing Norton 360 . ... .. ... ... .. ... ... .. ... ... .. .. 17

Chapter 3 Getting Started ... .. ... ... .. ... ... .. ... ... ..... ... .. 19

Starting Norton 360 . ... .. ... ... .. ... ... .. ... ... .. ... 19

Activating Norton 360 . ... ..... ... ..... ... ... .. ... ... 20

Exploring the main window ... .. ... ... .. ... ... .. ... 22

About Norton 360 status ... .. ... ... .. ... ... .. ... ... . 26

About managing messages and

alerts . .. ... ... .. ... ... .. ... ... .. ... ... .. ... ... .. ... 27

For more information . ... ... ..... ... ..... ... ... .. ... 29

Chapter 4 Responding to emergencies . .. ... ... .. ... ... .. . 33

Using the Norton Bootable Recovery Tool

if you cannot install the

product . ... .. ... ... .. ... ... .. ... ... .. ... ... .. ... .. 33

Service and Support Solutions . .. ... ... .. ... ... .. ... ... .. ... ... .. ... .. 35

Index . ... .. ... ... .. ... ... .. ... ... ..... ... ..... ... ... .. ... ... .. ... ... .. ... ... .. .. 41

Quick Installation . ... ... .. ... ... .. ... ... .. ... ... ..... ... ..... ... ... .. ... ... 44

Contents12

Overview

This chapter includes the following topics:

1 About Norton 360

1 What is new in Norton 360

About Norton 360

Norton 360 offers proven performance and delivers
today’s fastand lightall-in-onesolution to protectyour
PC and all your online activities. It protects against
viruses, worms, hackers, and botnet. With a single
subscription, up to three PCs are protected. It
safeguards against online identity theft, protects
important files, and keeps your PC tuned and running
at peak performance.

Norton 360 is completely automated and easy to use.
It works quietly in the background to maintain your
overall system integrity with minimal effect on PC
performance. By offering an unmatched combination
of performance and protection, Norton 360 helps you
get themost out ofyour PC andyouronline experience.

1

What is new in Norton 360

Norton 360 is an all-in-one protection solution that
lets you feel safeand secure asyou use your computer.

Overview

14

What is new in Norton 360

This version of Norton360 provides thefollowing new
features:

Download Insight

Web-based access to
backup files

File Insight

Norton System Insight

Power Saver Settings

Proactively warns of you
potential dangers in newly
downloaded files and
applications. Plus it tells you
how they will affect your PC’s
performance before you install
or run them.

Lets you retrieve and download
your backup files anytime,
anywhere.

Lets you know where files and
applications came from and if
they can be trusted before you
use them. They also tell you how
files and applications might
affect your PC’s performance.

Provides the tools and
easy-to-read graphs to help you
improve and maintain PC and
application performance.

Helps you extend laptop or
notebook battery life by letting
you put off power-intensive
activities until your PC is
plugged-in.

SONAR 2 (Symantec
Online Network for
Advanced Response)

Uses real-time online
intelligence and proactive
monitoring to detect the latest
breaking threats and stop
today’s aggressive rapid-fire
attacks.