Symantec NETBACKUP 7 User Manual

Symantec NetBackup Deduplication Guide

Release 7.0
20654102
Symantec NetBackupDeduplication Guide
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Contents

Technical Support ..... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .... . .... ..... ... 4
Chapter 1 Introducing NetBackup deduplication .. .... . .... . .... ..... ..... .. 11
About NetBackup deduplication ... ..... .... . .... . .... . .... ..... ..... .... . .... . .... ... 11
About NetBackup deduplication options ..... .... . .... . .... . .... ..... ..... ... 12
How deduplication works ... . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .... 14
Chapter 2 Planning your deployment ... ..... .... . .... . .... . .... ..... ..... .... . .... . . 17
Planning your deduplication deployment .... .... . .... . .... . .... ..... .... . .... . ... 17
About the deduplication storage type . .... . .... . .... . .... ..... ..... .... . .... . .... . .. 19
About the NetBackup Media Server Deduplication Option .... . .... . .... . .... . 19
About deduplication servers ..... .... . .... . .... ..... ..... .... . .... . .... . .... ..... 21
About deduplication nodes .... ..... .... . .... . .... ..... ..... .... . .... . .... . .... ... 22
About deduplication server requirements ..... ..... .... . .... . .... . .... ..... . 23
About media server deduplication limitations ..... .... . .... . .... ..... ..... 23
About NetBackup Client Deduplication .... ..... ..... .... . .... . .... . .... ..... ..... .. 24
About client deduplication host requirements ..... .... . .... . .... . .... ..... 25
About client deduplication requirements ... . .... ..... ..... .... . .... . .... . ... 25
About client deduplication limitations . ..... .... . .... . .... . .... ..... ..... .... 26
About NetBackup Deduplication Engine credentials ..... .... . .... . .... . .... ... 26
About the network interface for deduplication ... . .... . .... ..... ..... .... . .... . .. 27
About firewalls and the deduplication hosts .... . .... . .... ..... ..... .... . .... . .... 27
About scaling deduplication .... . .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... . 27
About compression and encryption . .... . .... . .... . .... ..... ..... .... . .... . .... . .... 28
About optimized duplication of deduplicated data . .... ..... .... . .... . .... . .... . 28
Optimized deduplication copy requirements ..... .... . .... . .... . .... ..... .. 28
Optimized deduplication copy limitations . ..... .... . .... . .... ..... ..... .... . 31
About deduplication performance . . .... . .... ..... ..... .... . .... . .... . .... ..... ..... . 32
How file size may affect the deduplication rate . .... . .... ..... ..... .... . ... 33
Replacing the PureDisk Deduplication Option with Media Server
Deduplication on the same host ... . .... . .... . .... ..... ..... .... . .... . .... . .... . 33
Migrating from PureDisk to the NetBackup Media Server
Deduplication option ... . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .... . .... . 34
Migrating from another storage type to deduplication ... . .... ..... ..... .... . . 35
Contents8
Chapter 3 Provisioning the storage ... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . 37
About provisioning the storage . . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . 37
About deduplication storage requirements .... .... . .... . .... ..... ..... .... . .... . . 37
About deduplication storage capacity .... ..... .... . .... . .... . .... ..... ..... .... . ... 38
About the deduplication storage paths ... ..... ..... .... . .... . .... . .... ..... ..... ... 38
Chapter 4 Installing deduplication ... ..... ..... .... . .... . .... . .... ..... .... . .... . .... . . 41
About installing deduplication .... . .... . .... ..... .... . .... . .... . .... ..... ..... .... . ... 41
About the deduplication license key .... ..... .... . .... . .... . .... ..... ..... .... . .... . . 42
Licensing NetBackup deduplication . .... . .... . .... ..... ..... .... . .... . .... . .... ..... 42
Replacing the deduplication storage server host computer ... . .... ..... ..... . 42
Uninstalling media server deduplication . .... ..... ..... .... . .... . .... . .... ..... ... 44
Chapter 5 Configuring deduplication . ..... .... . .... . .... . .... ..... ..... .... . .... . .... 47
Configuring deduplication ... ..... .... . .... . .... . .... ..... ..... .... . .... . .... ..... ..... 47
Configuring a deduplication storage server . .... ..... ..... .... . .... . .... ..... ..... 48
About deduplication pools . .... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . .. 49
Configuring a deduplication pool . . .... . .... . .... ..... ..... .... . .... . .... . .... ..... .. 50
Media server deduplication pool properties ..... .... . .... . .... . .... ..... .... 50
Configuring a deduplication storage unit .... . .... ..... ..... .... . .... . .... . .... .... 52
Deduplication storage unit properties . .... ..... .... . .... . .... . .... ..... ..... . 53
Deduplication storage unit recommendations ... ..... ..... .... . .... . .... . .. 54
Enabling client deduplication . ..... .... . .... . .... . .... ..... ..... .... . .... . .... . .... ... 56
Configuring backups . .... ..... ..... .... . .... . .... . .... ..... .... . .... . .... . .... ..... ..... . 56
Configuring optimized deduplication copy ... ..... ..... .... . .... . .... . .... ..... ... 57
Configuring optimized deduplication copy behavior .... . .... . .... ..... ..... ... 57
Adding a load balancing server . . .... . .... . .... ..... ..... .... . .... . .... ..... ..... .... . 58
About the deduplication configuration file . . .... . .... ..... ..... .... . .... . .... ..... 60
Editing the deduplication configuration file .... .... . .... . .... . .... ..... ..... .... . 60
pd.conf file settings . .... . .... . .... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . 61
Reconfiguring the deduplication storage server and storage
paths ..... .... . .... . .... . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .... . .... ..... . 63
Chapter 6 Managing deduplication ... .... . .... . .... . .... ..... ..... .... . .... . .... . .... . 65
Managing deduplication servers . .... . .... . .... ..... ..... .... . .... . .... . .... ..... .... 65
Changing deduplication storage server properties ... ..... .... . .... . .... . . 66
Deleting a deduplication storage server . . .... . .... ..... ..... .... . .... . .... ... 67
Determining the deduplication storage server state ... ..... .... . .... . .... 67
Getting the storage server configuration .... . .... . .... ..... ..... .... . .... . .. 68
Editing a storage server configuration file . . .... . .... ..... ..... .... . .... . ... 68
Setting the storage server configuration .... ..... ..... .... . .... . .... ..... .... 70
Deleting a load balancing server configuration file . . .... . .... ..... ..... .. 70
Removing a load balancing server .... . .... . .... ..... ..... .... . .... . .... ..... .. 70
Viewing deduplication storage servers . . .... . .... . .... ..... ..... .... . .... . ... 72
Viewing deduplication storage server attributes ... ..... ..... .... . .... . ... 72
Resetting the deduplication registry . ..... .... . .... . .... . .... ..... ..... .... . .. 73
Managing NetBackup Deduplication Engine credentials .... . .... . .... ..... ... 74
Adding NetBackup Deduplication Engine credentials .... . .... . .... ..... . 74
Changing NetBackup Deduplication Engine credentials . . .... ..... ..... . 75
Deleting credentials from a load balancing server . ..... ..... .... . .... . ... 75
Determining which media servers have deduplication
credentials .... . .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . .. 76
Managing deduplication disk pools . .... . .... . .... ..... ..... .... . .... . .... . .... ..... . 76
Changing deduplication disk pool properties .... . .... . .... . .... ..... ..... .. 76
Changing the deduplication pool state .... . .... ..... ..... .... . .... . .... . .... . 77
Changing the deduplication disk volume state . . .... . .... ..... ..... .... . ... 77
Deleting a deduplication pool .... ..... .... . .... . .... . .... ..... ..... .... . .... . ... 78
Determining the deduplication pool state ..... .... . .... . .... . .... ..... ..... . 78
Determining the deduplication disk volume state ... .... . .... . .... . .... ... 79
Viewing deduplication disk pools .... . .... ..... ..... .... . .... . .... . .... ..... ... 79
Monitoring deduplication activity ... ..... .... . .... . .... ..... ..... .... . .... . .... . .... 80
Monitoring the deduplication rates ... . .... . .... . .... ..... ..... .... . .... . .... . 80
Viewing disk reports ... .... . .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .. 81
Monitoring deduplication processes ..... .... . .... . .... . .... ..... ..... .... . ... 83
Monitoring deduplication logs .... .... . .... . .... . .... ..... ..... .... . .... . .... ... 83
Monitoring deduplication storage capacity and usage ... . .... . .... ..... ..... .. 87
About deduplication capacity and usage reporting .... ..... ..... .... . .... 87
About deduplication container files . ..... ..... .... . .... . .... ..... ..... .... . ... 89
Viewing capacity within deduplication container files . .... ..... ..... .... 89
Deleting backup images .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . .. 90
Disabling deduplication for a client . ..... .... . .... . .... . .... ..... ..... .... . .... . .... 90
About maintenance processing .... . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .. 90
9Contents
Chapter 7 Troubleshooting ... . .... . .... . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .... 93
Troubleshooting installation issues . .... . .... . .... . .... ..... ..... .... . .... . .... ..... 93
Installation on SUSE Linux fails .... . .... . .... . .... ..... ..... .... . .... . .... . .... 93
Troubleshooting configuration issues . . .... . .... ..... ..... .... . .... . .... ..... ..... . 94
Cannot configure deduplication storage server . ..... .... . .... . .... ..... ... 94
The disk pool wizard does not display a volume . .... . .... ..... ..... .... . .. 95
Troubleshooting operational issues . .... . .... . .... . .... ..... ..... .... . .... . .... ..... 95
Verify that the server has sufficient memory . .... ..... ..... .... . .... . .... . 95
Backup jobs fail ... . .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . .. 96
Contents10
Volume state changes to DOWN when volume is
unmounted .... ..... .... . .... . .... . .... ..... ..... .... . .... . .... ..... ..... .... . .. 96
Errors, delayed response, hangs . ..... ..... .... . .... . .... . .... ..... ..... .... . ... 97
Viewing disk errors and events . ..... ..... .... . .... . .... ..... ..... .... . .... . .... . .... . 97
Deduplication event codes and messages ..... ..... .... . .... . .... ..... ..... .... . ... 97
Chapter 8 Disaster recovery . . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .... . .... .... 103
Preparing for disaster . . .... . .... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . .... . 103
Moving images off-site ... . .... ..... ..... .... . .... . .... . .... ..... .... . .... . .... . .... ... 103
Recovering from a deduplication storage server disk failure . .... ..... ..... 104
Recovering from a permanent deduplication storage server
failure .... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . ... 105
Recovering the storage server after NetBackup catalog recovery . .... . ... 107
Chapter 9 Deduplication architecture ... .... . .... . .... ..... ..... .... . .... . .... . .... 109
Deduplication server components ... ..... ..... .... . .... . .... ..... ..... .... . .... . ... 109
Media server deduplication process . ..... .... . .... . .... . .... ..... ..... .... . .... . .. 111
Deduplication client components . ..... ..... .... . .... . .... . .... ..... ..... .... . .... . 114
Deduplication client backup process . .... . .... . .... . .... ..... ..... .... . .... . .... .. 114
About deduplication fingerprinting ... ..... .... . .... . .... . .... ..... ..... .... . .... . 117
Data removal process .... . .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . ... 118
Index . . .... ..... ..... .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . .... ..... ..... .... . .... . .... . .. 119
Chapter

Introducing NetBackup deduplication

This chapter includes the following topics:
About NetBackup deduplication

About NetBackup deduplication

The proprietary Symantec PureDisk deduplicationtechnology powersNetBackup integrated deduplication.Symantec packagedPureDisk into modular components. The components plug-in to NetBackup through the NetBackup OpenStorage framework.
With thesecomponents, Symantec NetBackup provides the deduplication options that let you deduplicate data everywhere, as close to the source of data as you require.
Deduplication everywhere provides significant return on investment, as follows.
Reduce the amount of data that is stored.
1
Reduce backup bandwidth.
Reduced bandwidth can be especially important when you want to limit the amount of data that a client sends over the network. Over the network can be to a backup server or for image duplication between remote locations.
Reduce backup windows.
Reduce infrastructure.
Deduplicate on NetBackup clients
Deduplicate on NetBackup media servers
Deduplicate on disk appliances by using the OpenStorage option
Deduplicate using NetBackup PureDisk, including at remote offices
Introducing NetBackup deduplication
12
About NetBackup deduplication

About NetBackup deduplication options

Deduplication everywhere lets you choose at which point in the backup process to perform deduplication. NetBackup can manage your deduplication wherever you implement it in the backup stream.
Figure 1-1 shows the options for deduplication.
Table 1-1 describes the options for deduplication.
Figure 1-1
NetBackup deduplication
About NetBackup deduplication
13Introducing NetBackup deduplication
Table 1-1
NetBackup Client Deduplication Option
NetBackup MediaServer Deduplication Option
Appliance deduplication
NetBackup deduplication options
DescriptionType
With NetBackup client-side deduplication, clients deduplicate their backup data and then send it directly to the storage destination. A media server does not deduplicate the data.
NetBackup Client Deduplication is a useful deduplication solution if a client host has unused CPU cycles or if the load balancing servers are overloaded.
See “About NetBackup Client Deduplication” on page 24.
NetBackup clients send their backups to a NetBackup media server, whichdeduplicates thebackup data.A NetBackupmedia server hoststhe NetBackup DeduplicationEngine, which writes the data to the storage and manages the deduplicated data.
NetBackup MediaServer Deduplicationis auseful deduplication solution if a client does not have enough CPU cycles to deduplicate its own data.
See “About the NetBackup Media Server DeduplicationOption” on page 19.
The NetBackup OpenStorage option lets third-party vendor appliances function as disk storage for NetBackup.
The disk appliance provides the storage and it manages the storage. A disk appliance may provide deduplication functionality. NetBackup backs up and restores client data and manages the life cycles of the data.
Appliance deduplication is a storage optimization or reduction strategy. It reduces the storage that you may require.
See “How deduplication works” on page 14.
Conversely, NetBackupintegrated deduplicationreduces storage requirements and provides other benefits that a disk appliance deduplication solution cannot.
See “About NetBackup deduplication” on page 11.
A CB D E A QB D L
Client files to back up
A CB D E Q L
File 1 File 2
Data written to storage
Introducing NetBackup deduplication
14
About NetBackup deduplication
Table 1-1
PureDisk deduplication

How deduplication works

Deduplication is a method of retaining only one unique instance of backup data on storage media. Redundant data is replaced with a pointer to the unique data copy. Deduplication occurs on both a file level and a file segment level. When two or more files are identical, deduplication stores only one copy of the file. When two or more files share identical content, deduplication breaks the files into segments and stores only one copy of each unique file segment.
Deduplication significantly reduces the amount of storage space that is required for the NetBackup backup images.
Figure 1-2 is a diagram of file segments that are deduplicated.
NetBackup deduplication options (continued)
DescriptionType
NetBackup PureDisk is a deduplication solution for bandwidth-optimized backups of data in remote offices. You can use PureDisk to reduce the amount of backup data that is stored in a datacenter by NetBackup.
You use PureDisk interfaces to install, configure, and manage the PureDisk servers, storage pools, and client backups. You do not use NetBackup to configure or manage the storage or backups.
PureDisk has its own documentation set.
See the NetBackup PureDisk Getting Started Guide.
A PureDisk storage pool can be a storage destination for both the NetBackup Client Deduplication Option and the NetBackup Media Server Deduplication Option.
Figure 1-2
File deduplication
About NetBackup deduplication
The following list describes how NetBackup derives unique segments to store:
The deduplication engine breaks file 1 into segments A, B, C, D, and E.
The deduplication engine breaks file 2 into segments A, B, Q, D, and L.
The deduplication engine stores file segments A, B, C, D, and E from file 1 and
file segments Q, and L fromfile 2. The deduplication engine does not store file segments A, B, and D from file 2. Instead, it points to the unique data copies of file segments A, B, and D that were already written from file 1.
More detailed information is available.
See “Media server deduplication process” on page 111.
15Introducing NetBackup deduplication
Introducing NetBackup deduplication
16
About NetBackup deduplication
Chapter

Planning your deployment

This chapter includes the following topics:
Planning your deduplication deployment
About the deduplication storage type
About the NetBackup Media Server Deduplication Option
About NetBackup Client Deduplication
About NetBackup Deduplication Engine credentials
About the network interface for deduplication
2
About firewalls and the deduplication hosts
About scaling deduplication
About compression and encryption
About optimized duplication of deduplicated data
About deduplication performance
Replacing thePureDisk Deduplication Option with Media Server Deduplication
on the same host
Migrating fromPureDisk to the NetBackup Media Server Deduplication option
Migrating from another storage type to deduplication

Planning your deduplication deployment

Table 2-1 provides an overview of planning your deployment of NetBackup
deduplication.
Planning your deployment
18
Planning your deduplication deployment
Table 2-1
Determine the storage type
Determine which type of deduplication to use
Determine the requirements for deduplication hosts
Determine the credentials for deduplication
Deployment overview
Where to find the informationDeployment task
See “About the deduplication storage type” on page 19.
See “Aboutthe NetBackupMedia ServerDeduplication
Optionon page 19.
See “About NetBackup Client Deduplication” on page 24.
See “About deduplication servers” on page 21.
See “About deduplication server requirements” on page 23.
See “About client deduplication host requirements” on page 25.
See “About the network interface for deduplication” on page 27.
See “About firewalls and the deduplication hosts” on page 27.
See “About scaling deduplication” on page 27.
See “About deduplication performance” on page 32.
See “About NetBackup Deduplication Engine
credentialson page 26.
encryption recommendation
Determine the requirements for optimized duplication
Determine the storage requirements and provision the storage
See “About compression and encryption” on page 28.Read the compression and
See “About optimized duplication of deduplicated
dataon page 28.
See “About provisioning the storage” on page 37.
See “About deduplication storage requirements” on page 37.
See “About deduplication storage capacity” on page 38.
See “About the deduplication storage paths” on page 38.

About the deduplication storage type

19Planning your deployment
Table 2-1
Replace a PDDO host or migrate from PDDO to NetBackup deduplication
Migrate from other storage to NetBackup deduplication
Deployment overview (continued)
Where to find the informationDeployment task
See “Replacing the PureDisk Deduplication Option
with Media Server Deduplication on the same host
on page 33.
See “Migratingfrom PureDiskto theNetBackup Media
Server Deduplication optionon page 34.
See “Migrating from another storage type to
deduplicationon page 35.
About the deduplication storage type
The deduplication storage type depends on the destination for the deduplicated data, as follows:
The disk storage that is attached to a NetBackup media server.
If you use this destination, use this guide to plan, implement, configure, and manage deduplicationand the storage. When you configure the storage server, select Media Server Deduplication Pool as the storage type.
A PureDisk storage pool.
If you use a PureDisk storage pool, use the PureDisk documentation to plan, implement, configure, and manage the storage.
NetBackup deduplication requires that PureDisk be at release 6.6 or later. See the NetBackup PureDisk Getting Started Guide. After you configure the storage, use this guide to configure backups and
deduplication in NetBackup. When you configure the storage server, select PureDisk Deduplication Pool as the storage type.
You can use one or both of the destinations for NetBackup deduplication.

About the NetBackup Media Server Deduplication Option

NetBackup MediaServer DeduplicationOption existsin theSymantec OpenStorage framework. A storage server writes data to the storage and reads data from the storage; the storage server must be a NetBackup media server. The storageserver hosts the core components of deduplication. Thestorage server also deduplicates the backup data. It is known as a deduplication storage server.
Planning your deployment
20
About the NetBackup Media Server Deduplication Option
For a backup, the NetBackup client software creates the image of backed up files as for a normal backup. The client sends the backup image to the deduplication storage server, which deduplicates the data. The deduplication storage server writes the data to disk.
See “About deduplication servers” on page 21.
The NetBackup Media Server Deduplication Option is integrated into NetBackup. It uses the NetBackup administration interfaces, commands, and processes for configuring andexecuting backups and for configuring and managing the storage. Deduplication occurswhen NetBackup backs up a client toa deduplicationstorage destination. You do not have to use the separate PureDisk interfaces to configure and use deduplication.
The NetBackup Media Server Deduplication Option integrates with NetBackup application agentsthat are optimized for theclient streamformat. Agents include but are not limited to Microsoft Exchange and Microsoft SharePoint Agents.
Figure 2-1shows NetBackupmedia serverdeduplication. The deduplication storage
server isa mediaserver onwhich thededuplication corecomponents areenabled.
PureDisk
Plug-in
PureDisk
Plug-in
NetBackup client
NetBackup Deduplication Engine
PureDisk
Plug-in
NetBackup client
NetBackup client
NetBackup client
PureDisk deduplication pool
Media server deduplication pool
Deduplication storage server
Load balancing servers
PureDisk
Plug-in
About the NetBackup Media Server Deduplication Option
21Planning your deployment
Figure 2-1
NetBackup media server deduplication
More detailed information is available.
See “Deduplication server components” on page 109.
See “Media server deduplication process” on page 111.

About deduplication servers

Table 2-2 describes the servers that are used for NetBackup deduplication.
Planning your deployment
22
About the NetBackup Media Server Deduplication Option
Table 2-2
Deduplication storage server
Load balancing server
NetBackup deduplication servers
DescriptionHost
One hostfunctions asthe storageserver for a deduplication node; that host must be a NetBackup media server. The storage server does the following:
Writes the data to and reads data from the disk storage.
Manages that storage.
The storage server also deduplicates data. Therefore, one host both deduplicates the data and manages the storage.
Only one storage server exists for each NetBackup deduplication node.
You can use NetBackup deduplication with one mediaserver host only: the media server that is configured as the deduplication storage server.
You can configure other NetBackup media servers to help deduplicate data. They perform file fingerprint calculations for deduplication, and they send the unique results to the storage server. These helper media servers are called load balancing servers.
See “About deduplication fingerprinting” on page 117.
You configure load balancing servers when you configure the deduplication storage server. Also, you can add a deduplication server later to a deduplication node.
Load balancingservers alsoperform restoreand duplicationjobs.
Symantec recommends that you add load balancing servers only after the storage server reaches maximum CPU utilization. For more information about how to use load balancing servers, see the following Symantec tech note:
http://entsupport.symantec.com/docs/338123

About deduplication nodes

A mediaserver deduplication node is a deduplication storageserver, loadbalancing servers (ifany), the clients that arebacked up,and the storage. Each nodemanages its own storage. Deduplication within each node is supported; deduplication between nodes is not supported.
Multiple mediaserver deduplication nodes can exist. Nodes cannot share servers, storage, or clients.
About the NetBackup Media Server Deduplication Option

About deduplication server requirements

All hosts that are used for deduplication must be NetBackup 7.0 or later. Hosts include the master server, the media servers, and the clients.
The computersCPU andmemory constrainhow manyjobs canrun concurrently.
23Planning your deployment
Table 2-3
Deduplication server minimum requirements
RequirementHardware
CPU
Operating system
CPU speed is the mostimportant factor for performance. Minimum CPU speed should be 2.2 GHz.
The deduplication storage server should have a minimum of 4 CPU cores. Symantec recommends eight cores.
Symantec recommends Intel, AMD, and Sun SPARC processors (in order of effectiveness).
Symantec recommends 4 GBs of memory minimum.RAM
The operatingsystem mustbe a supported 64-bit operating system.
For supported systems, see the NetBackup Release Notes.
Note: Symantec recommends that you do not use the master server as a deduplication storageserver. Master server activity and media server deduplication activity on the same host degrades performance.
Note: Symantec recommends that you do not use an existing media server for deduplication. Similarly, Symantec recommends that you do not repurpose older host hardware for deduplication.

About media server deduplication limitations

NetBackup media server deduplication and Symantec Backup Exec deduplication cannot reside on the same host. If you use both NetBackup and Backup Exec deduplication, each product must reside on a separate host.
NetBackup deduplicationcomponents cannotreside onthe same host as a PureDisk Deduplication Option (PDDO) agent. Therefore, you cannot use the same media server for both NetBackup deduplication and as a PDDO host.
You cannot upgrade to NetBackup 7.0 or later a NetBackup media server that hosts a PDDO agent. If the NetBackup 7.0 installation detects the PDDO agent,
Planning your deployment
24

About NetBackup Client Deduplication

the installation fails. To upgrade a NetBackup media server that hosts a PDDO agent, you must first remove the PDDO agent.
See the NetBackup PureDisk Deduplication Option (PDDO) Guide.
Deduplication within each media server deduplication node is supported; global deduplication between nodes is not supported.
About NetBackup Client Deduplication
With normal deduplication, the client sends the full backup data stream to the media server.The deduplication engine on the media serverprocesses the stream, saving only the unique segments.
With NetBackup Client Deduplication, the client hosts the PureDisk plug-in that duplicates the backup data. The NetBackup client software creates the image of backed up files as for a normal backup. Next, the PureDisk plug-in breaks the backup image into segments and compares them to all of the segments that are stored inthat deduplicationnode. The plug-in then sends only theunique segments to the NetBackup Deduplication Engine on the storage server. The engine writes the data to a media server deduplication pool.
Client deduplication does the following:
Reduces network traffic. The client sends only unique file segments to the
storage server. Duplicate data is not sent over the network.
Distributes some deduplication processing load from the storage server to
clients. (NetBackup does not balance load between clients; each client deduplicates its own data.)
Figure 2-2shows client deduplication. The deduplicationstorage serveris a media
server on which the deduplication core components are enabled.
PureDisk
Plug-in
NetBackup deduplication client
NetBackup PureDisk Deduplication Engine
PureDisk
Plug-in
PureDisk deduplication pool
Media server deduplication pool
PureDisk
Plug-in
NetBackup deduplication client
PureDisk
Plug-in
NetBackup deduplication client
Deduplication storage server
About NetBackup Client Deduplication
25Planning your deployment
Figure 2-2
NetBackup client deduplication

About client deduplication host requirements

About client deduplication requirements

More detailed information is available.
See “Deduplication client components” on page 114.
See “Deduplication client backup process” on page 114.
The operating system must be a supported 64-bit operating system.
For supported systems, see the NetBackup Release Notes.
All hosts that are used for client deduplication must be NetBackup 7.0 or later.
A media server deduplication pool or a PureDisk deduplication pool must be configured. Storage units must be configured for the deduplication pool.
Planning your deployment
26

About NetBackup Deduplication Engine credentials

About client deduplication limitations

Client deduplication does not support multiple copies per job. For the jobs that specify multiple copies, the backupimages are sent to the storage server and may be deduplicated there.
Client deduplication does not support encryption.
Client deduplicationis not tolerant of high latency networkconnections. Therefore, Symantec recommendsthat youuse NetBackupPureDisk forremote officebackups.
About NetBackup Deduplication Engine credentials
The NetBackup Deduplication Engine requires credentials. The deduplication components use the credentials when they communicate with the NetBackup Deduplication Engine.The credentials are for the engine, notfor the host on which it runs.
You enter the NetBackup Deduplication Engine credentials when you configure the storage server.
The following are the rules for the credentials:
For user names and passwords, you can use characters in the printable ASCII
range (0x20-0x7E) except for the following characters:
Asterisk (*)
Backward slash (\) and forward slash (/)
Double quote (")
Left parenthesis [(] and right parenthesis [)]
The user name can be up to 127 characters in length. The password can be up
to 100 characters in length.
Leading and trailing spaces and quotes are ignored.
The user name and password cannot be empty or all spaces.
Record and save the credentials in case you need them in the future.
Caution: You cannot change the NetBackup Deduplication Engine credentialsafter you enter them. Therefore, carefully choose and enter your credentials. If you must change the credentials, contact your Symantec support representative.

About the network interface for deduplication

About the network interface for deduplication
If the server host has more than one network interface, by default the host operating system determines which network interface to use. However, you can specify which interface NetBackup should use for the deduplication traffic.
To use a specific interface, enter that interface name when you configure the deduplication storage server.
Caution: You cannot change the network interface after NetBackup configures the deduplication storage server. Therefore, carefully enter the properties.

About firewalls and the deduplication hosts

If firewalls exist between the various deduplication hosts, open ports 10082 and 10102 between those hosts. Deduplication hosts are the deduplication storage server, the load balancing servers, and theclients that deduplicate their owndata.

About scaling deduplication

27Planning your deployment
You can scale deduplication processing to improve performance by using load balancing servers or client deduplication or both.
If youconfigure load balancing servers, those servers also perform deduplication. The deduplication storage server still functions as both a deduplication server and as a storage server. NetBackup uses standard load balancing criteria to select a load balancing server for each job. However, deduplication fingerprint calculations are not part of the load balancing criteria.
To completelyremove the deduplication storage server from deduplicationduties, do the following for every storage unit that uses the deduplication disk pool:
Select Only use the following media servers.
Select all of the load balancing servers but do not select the deduplication
storage server.
The deduplication storage server performs storage server tasks only: storing and managing the deduplicated data, file deletion, and optimized duplication.
If youconfigure client deduplication, the clientsdeduplicate their own data. Some of the deduplication load is removed from the deduplication storage server and loading balancing servers.
Symantec recommends the following strategies to scale deduplication:
Planning your deployment
28

About compression and encryption

For theinitial full backups of yourclients, use the deduplication storageserver.
For subsequent backups, use load balancing servers. Do not expect the deduplication storage server to be the media server that is
used for restores to that client. If a media server deduplicates a client backup, your restoresettings may require that the media serveralso beused for restores to that client.
Enable client-side deduplication gradually.
If a client cannot tolerate thededuplication processing workload, be prepared to move the deduplication processing back to a server.
See “About deduplication performance” on page 32.
About compression and encryption
For compression or encryption, Symantec recommends that you enable them so they occurduring theNetBackup deduplication process. If you compress orencrypt the data before it is deduplicated, deduplication rates are low.
See “About the deduplication configuration file” on page 60.
See “Editing the deduplication configuration file” on page 60.
See “pd.conf file settings” on page 61.

About optimized duplication of deduplicated data

Optimized duplication of deduplicated data reduces the amount of data that is transmitted over your network. Therefore, you can use optimized duplication for off-site storage of data for disaster recovery. It can improve recovery times and minimize the use of off-site tape storage.
Only the unique data segments are transferred.
See “Configuring optimized deduplication copy” on page 57.

Optimized deduplication copy requirements

Figure 2-3 shows a source deduplication node and a destination deduplication
node for optimized deduplication copy. The requirements description follows the figure.
Host A
PureDisk
Plug-in
NetBackup Deduplication Engine
PureDisk
Plug-in
Deduplication node A (source)
Deduplication node B (destination)
PureDisk
Plug-in
Host B Host C
NetBackup Deduplication Engine
PureDisk
Plug-in
Host D
Host D is configured as a load balancing server for node A
PureDisk
Plug-in
Host E
About optimized duplication of deduplicated data
29Planning your deployment
Figure 2-3
Optimized duplication copy example
The following are the requirements for optimized duplication:
The source images must be on a NetBackup media server deduplication pool.
The destinationdisk storage can be another MediaServer Deduplication Pool
or aPureDisk Deduplication Pool. The destination storage unit cannot be the same as the source storage unit.
If thedestination is a PureDiskDeduplicationPool, thePureDisk environment must be at release level 6.6 or later.
At least one media server must be common between the source deduplication
node and the destination, as follows:
If the destination is another Media ServerDeduplication Pool: Configure
a server in the destination deduplication node as a load balancing server for the source storage server.
For example, Figure 2-3 shows two deduplication nodes. Host D from the destination node is configured as a load balancing server for the source node. It is the common host. The following Storage Server Configuration Wizard screen shows the load balancing servers that are configured for deduplication node A:
Planning your deployment
30
About optimized duplication of deduplicated data
If the destination is a PureDisk Deduplication Pool: Configure a media
server that accesses the PureDisk Storage Pool Authority host as a load balancing server for the source storage server.
To use more than one media server for the optimized copy operation, each additional one must be common between them .If you select more than one, NetBackup balances the optimized copy job load among them.
All of the media servers that are selected in the destination storage unit must
be common with the source storage server. In the storage unit for the destination disk pool, select Only usethe following
mediaservers. Then, select the media server or media serversthat arecommon to both the source storage server and the destination storage server.
For example, the following figure shows the destination storage unit media server selection for the optimized duplication that is show inFigure 2-3. Host D is the only common host, so it is selected in the destination storage unit.
About optimized duplication of deduplicated data
If you use your destination storage unit to back up clients, you can create a different storage unit for those jobs. In that storage unit,select all of the hosts in that node that you want to use for deduplication.
If you select the common server from the destination node in the source node storage unit, NetBackup uses i5 for deduplication. Therefore, do not select it in the storage unit for source node (unless you want to use it for the source node).
For example, for the storage unit for the backup jobs for node A in Figure 2-3, do not select Host D (shown in the following figure):
31Planning your deployment

Optimized deduplication copy limitations

The following are limitations for optimized deduplication copy:
NetBackup doesnot supporta PureDisk storage pool as the sourcefor optimized
duplication. Therefore,you cannotuse optimizedduplication from a PureDisk storage pool to a media server deduplication pool or to another PureDisk storage pool.
If an optimized duplication job fails, NetBackup does not run the job again.
See “Configuring optimized deduplication copy behavior” on page 57.
Planning your deployment
32

About deduplication performance

About deduplication performance
Many factorsaffect performance, especially the server hardware andthe network capacity.
Table 2-4 provides information about performance during backup jobs for a
deduplication storage server. The deduplication storage server conforms to the minimum host requirements. Client deduplication or load balancing servers are not used.
See “About deduplication server requirements” on page 23.
Table 2-4
Initial seeding
Normal operation
Deduplication job load performance for a deduplication storage server
DescriptionWhen
Initial seeding is when all clients are first backed up.
Approximately 15 to 20 jobs can run concurrently under the following conditions:
The hardware meets minimum requirements. (More capable hardware
improves performance.)
No compression.If datais compressed,the CPU usage increases quickly,
which reduces the number of concurrent jobs that can be handled.
The deduplication rate is between 50% to 100%. The deduplication rate
is the percentage of data already stored so it is not stored again.
The amount of data that is stored is less than 30% of the capacity of the
storage.
Normal operation is when all clients have been backed up once.
Approximately 15to 20jobs canrun concurrentlyand with high performance under the following conditions:
The hardware meets minimum requirements. (More capable hardware
improves performance.)
No compression.If datais compressed,the CPU usage increases quickly,
which reduces the number of concurrent jobs that can be handled.
The deduplication rate is between10% and 50%. The deduplication rate
is the percentage of data already stored so it is not stored again.
The amount of data thatis stored is between 30% to 90% ofthe capacity
of the storage.

Replacing the PureDisk Deduplication Option with Media Server Deduplication on the same host

33Planning your deployment
Table 2-4
Clean up periods
Storage approaches full capacity
Deduplication job load performance for a deduplication storage server (continued)
DescriptionWhen
Clean upis whenthe NetBackupDeduplication Engine performs maintenance such as deleting expired backup image data segments.
NetBackup maintainsthe samenumber ofconcurrent backupjobs asduring normal operation.However, theaverage time to complete the jobs increases significantly.
NetBackup maintainsthe samenumber ofconcurrent backupjobs asduring normal operation under the following conditions:
The hardware meets minimum requirements. (More capable hardware
improves performance.)
The amount of data thatis stored is between 85% to 90% ofthe capacity
of the storage.
However, the average time to complete the jobs increases significantly.

How file size may affect the deduplication rate

The small file sizes that are combined with large file segment sizes may result in low initial deduplication rates. However, after the deduplication engine performs file fingerprint processing, deduplication rates improve. For example, a second backup of a client shortly after the first does not show high deduplication rates. But the deduplication rate improves if the second backup occurs after the file fingerprint processing.
How long it takes the NetBackup Deduplication Engine to process the file fingerprints varies.
Replacing the PureDisk Deduplication Option with Media Server Deduplication on the same host
You can replace a PureDisk Deduplication Option agent from its media server host with a NetBackup PureDisk plug-in on the same host. The storage remains the PureDisk storage pool, and NetBackup maintains access to all of the valid backup images in the PureDisk storage pool.
Note: The PureDisk storage pool must be part of a PureDisk 6.6 or later environment.
Planning your deployment
34

Migrating from PureDisk to the NetBackup Media Server Deduplication option

Table 2-5
Ensure that no activity occurs on the host
Remove the PDDO plug-in
Upgrade the media server to
7.0 or later
Configure the host
Activate yourbackup policies
Replacing a PDDO host with a media server deduplication host
ProcedureTask
Deactivate all backup policies that use the host.
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
NetBackup deduplication components cannot resideon the same hostas aPureDisk DeduplicationOption (PDDO)agent. Therefore, remove the PDDO plug-in from the host.
See the NetBackup PureDisk Deduplication Option Guide.
If themedia server runs a version of NetBackup earlier than
7.0, upgrade that server to NetBackup 7.0 or later.
See the NetBackup Installation Guide for UNIX and Linux.
See the NetBackup Installation Guide for Windows.
In the Storage Server Configuration Wizard, select PureDisk Deduplication Pool and enter the name of the Storage Pool Authority.
See “Configuringa deduplicationstorage server”on page48.
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
Migrating from PureDisk to the NetBackup Media Server Deduplication option
NetBackup cannot use the storage hardware while PureDisk uses it for storage. The structureof the PureDisk storage isdifferent than the structure of the storage for integrated NetBackup deduplication. The disk systems cannot be used simultaneously by both NetBackup and PureDisk. The PureDisk images on the storage cannot be transferred to the deduplication storage server storage.
Therefore, to migrate from NetBackup PureDisk to the NetBackup Media Server Deduplication Option, Symantec recommends that you age the PureDisk storage pool backups until they expire.

Migrating from another storage type to deduplication

35Planning your deployment
Table 2-6
To migrate from PureDisk to NetBackup deduplication
ProcedureTask
Install and configure NetBackup
deduplication
Redirect your backup jobs
Uninstall PureDisk
See the NetBackup Installation Guide for UNIX and Linux.
See the NetBackup Installation Guide for Windows.
See “Configuring deduplication” on page 47.Configure NetBackup
Redirect your backup jobs to the NetBackup media server deduplication pool.
See the NetBackup Administrator's Guide for UNIX and Linux, Volume I.
See the NetBackup Administrator's Guide for Windows, Volume I.
After the PureDisk backup images expire, uninstall PureDisk.
See your NetBackup PureDisk documentation.
Migrating from another storage type to deduplication
To migrate from another NetBackup storage type to deduplication storage, Symantec recommends that you age the backupimages on the other storageuntil they expire.Symantec recommends that you age the backup images ifyou migrate from disk storage or tape storage.
You should not use the same disk storage for NetBackup deduplication while you use it for other storage such as AdvancedDisk, BasicDisk, or SharedDisk. Each type managesthe storage differently and each requires exclusiveuse ofthe storage. Also, the NetBackup Deduplication Engine cannot read the backup images that another NetBackup storage type created. Therefore, you should age the data so it expiresbefore you repurpose the storage hardware. Untilthat data expires, two storage destinations exist: the media server deduplication pool and the other storage. After the images on the other storage expire and are deleted, you can repurpose it for other storage needs.
Table 2-7
deduplication
Migrating to NetBackup deduplication
ProcedureTask
See “Configuring deduplication” on page 47.Configure NetBackup
Planning your deployment
36
Migrating from another storage type to deduplication
Table 2-7
Redirect your backup jobs
Repurpose the storage
Migrating to NetBackup deduplication (continued)
ProcedureTask
Redirect your backup jobs to the media server deduplication pool storage unit. To do so, change the backup policy storage destination to the storage unit for the deduplication pool.
See the NetBackup Administrator's Guide for UNIX and Linux, Volume I.
See the NetBackupAdministrator's Guide for Windows, Volume I.
After all of the backup images that are associated with the storage expire, repurpose that storage.
If it is disk storage, you cannotadd itto anexisting media server deduplication pool. You can use it as storage for another, new deduplication node.
Chapter

Provisioning the storage

This chapter includes the following topics:
About provisioning the storage
About deduplication storage requirements
About deduplication storage capacity
About the deduplication storage paths

About provisioning the storage

3
How toprovision the storage is beyond the scope of theNetBackup documentation. For help, consult the storage vendor's documentation.
What youchoose as your storage destination affects how you provisionthe storage. NetBackup requirements also may affect how you provision the storage.
See “About the deduplication storage type” on page 19.

About deduplication storage requirements

The storagefor the NetBackup Media ServerDeduplication Optionis diskstorage. The storage must be attached to the NetBackup media server that functions as the storage server. Attached means a file system mount on the storage. You must provision the storage such that a file system is mounted on the media server.
The storage can be SAN storage or network attached storage. The minimum requirement is for the disk storage that is capable of read and write performance of 130 MB/sec.
The storage must be configured and operational before you can configure deduplication in NetBackup.
Provisioning the storage
38

About deduplication storage capacity

NetBackup requires exclusive use of the disk resources. If the storage is used for purposes other than backups, NetBackup cannot manage disk pool capacity or manage storage lifecycle policies correctly. Therefore, NetBackup must be the only entity that uses the storage.
See “About the deduplication storage paths” on page 38.
About deduplication storage capacity
Storage capacity for a deduplication node (deduplication storage server and storage) is 32TB.
The deduplication database consumes approximately 10 percent of the storage capacity. Therefore, approximately 90 percent of the storage capacity is usable space forunique backup data. The actual percentages varydepending onthe data.
For performance optimization, Symantec recommends that you use a separate disk, volume, partition, or spindle for the catalog database.
If your storage requirements exceed the capacity of a media server deduplication node, do one of the following:
Use more than one media server deduplication node.
Use aPureDisk deduplication pool as the deduplication destination.A PureDisk
deduplication pool provides larger storage capacity. It also provides global deduplication.

About the deduplication storage paths

When you configure the deduplication storage server, you must enter the path name to the storage. The storage path is the directory in which NetBackup stores the raw backup data.
Because the storage requires a directory path, do not use only a root node (/) or drive letter (G:\) as the storage path.
You also can specify a different location for the deduplication database. The database path is the directory in which NetBackup stores and maintains the structure of the stored deduplicated data.
For performance optimization, Symantec recommends that you use a separate disk, volume, partition, or spindle for the deduplication database.
If the directory or directories do notexist, NetBackup creates them andpopulates them with the necessary subdirectory structure. If the directory or directories exist, NetBackup populates them with the necessary subdirectory structure.
About the deduplication storage paths
The path names must use ASCII characters only.
The NetBackupMedia ServerDeduplication Optiondoes not support NFS mounted file systems.
Caution: You cannot changethe paths after NetBackup configures the deduplication storage server. Therefore, carefully decide during the planning phase where and how you want the deduplicated backup data stored.
39Provisioning the storage
Provisioning the storage
40
About the deduplication storage paths
Chapter

Installing deduplication

This chapter includes the following topics:
About installing deduplication
About the deduplication license key
Licensing NetBackup deduplication
Replacing the deduplication storage server host computer
Uninstalling media server deduplication
4

About installing deduplication

The NetBackupdeduplication componentsare installedby default on the supported host systems. However, you must enter a license key to enable deduplication.
Before you try to install or upgrade to a NetBackup version that supports deduplication, be aware of the following:
NetBackup supports deduplication on specific 64-bit host operating systems.
If you intend to upgrade an existing media server and use it for deduplication, that host must be supported.
For the supported systems, see the NetBackup Release Notes.
NetBackup deduplication components cannot reside on the same host as a
PureDisk Deduplication Option agent. To usea PDDO agent host for NetBackup deduplication, first removethe PDDO
agent from that host. See the NetBackup PureDisk Deduplication Option (PDDO) Guide. Then, upgrade that host to NetBackup 7.0 or later. Finally, configure that host as a deduplication storage server or as a load
balancing server.
Installing deduplication
42

About the deduplication license key

About the deduplication license key
NetBackup deduplication is licensed separately from base NetBackup.
The NetBackup Deduplication Option license key enables both NetBackup Media Server Deduplication and NetBackup Client Deduplication. The license is a front-end capacity license. It is based on the size of the data to be backed up, not on the size of the deduplicated data.
You may have a single license key that activates both NetBackup and optional features. Alternatively, you may have one license key that activates NetBackup and another key that activates deduplication.
If you remove the NetBackup Deduplication Option license key or if it expires, you cannotcreate new deduplication disk pools. you alsocannot create the storage units that reference NetBackup deduplication pools.
NetBackup does not delete the disk pools or the storage units that reference the disk pools. You can use them again if you enter a valid license key.

Licensing NetBackup deduplication

If you installed the license key when you installed or upgraded NetBackup, you do not need to perform this procedure.
Enter the license key on the NetBackup master server. The following procedure describes how to use the NetBackup Administration Console to enter the license key.
To license NetBackup deduplication
To add a license to a specific server, on the File menu select Change Server
1
and then select the server.
In the NetBackup License Keys dialog box, click New.
2
In the Add aNew License Key dialog box, enterthe license key and click Add
3
or OK.
Click Close.
4
Restart all the NetBackup services and daemons.
5

Replacing the deduplication storage server host computer

If you replace the deduplication storage server host computer, use these instructions toinstall NetBackup and reconfigure the deduplication storageserver.
Replacing the deduplication storage server host computer
For the new host, you must use the same host name. The new host cannot host a deduplication storage server already.
Reasons to replace the host include a lease swap or perhaps the current deduplication storageserver hostdoes notmeet your performance requirements.
Warning: The new host must use the same byte order as the old host. If it does not, you cannot access the deduplicated data.
In computing,endianness describes the byte order that representsdata: bigendian and little endian. For example, Sun SPARC processors and Intel processors use different byte orders. Therefore, you cannot replace a Solaris SPARC host with a host that has an Intel processor.
43Installing deduplication
Table 4-1
Change thedisk volumestate and disk pool state to DOWN
Configure the new host so it meets deduplication requirements
host.
Install the NetBackup media server software on the new host
Delete the NetBackup Deduplication Engine credentials
Add the credentials to the storage server
How to replace the deduplication storage server host
ProcedureTask
See “Changing the deduplication disk volume state” on page 77.
See “Changing the deduplication pool state” on page 77.
See “About deduplication servers” on page 21.
See “About deduplication server requirements” onpage 23.
See the storage vendor's documentation.Move the storage to the new
See the NetBackup Installation Guide for UNIX and Linux.
See the NetBackup Installation Guide for Windows.
If you have load balancing servers, delete the NetBackup Deduplication Engine credentials on those media servers. On eachload balancingserver, run the following command:
See “Deleting credentials from a load balancing server” on page 75.
Add theNetBackup Deduplication Enginecredentials tothe storage server.
See “Adding NetBackup Deduplication Engine credentials” on page 74.
Installing deduplication
44

Uninstalling media server deduplication

Table 4-1
Get a configuration file template
Configure the storageserver
Configure theload balancing servers
Change configuration settings
Change thedisk volumestate and disk pool state to UP
How to replace the deduplication storage server host (continued)
ProcedureTask
If youdid notsave a storage server configurationfile before the failure, get a template configuration file.
See “Getting the storage server configuration” on page 68.
See “Editinga storageserver configuration file” on page68.Edit the configuration file
Configure thestorage serverby uploadingthe configuration from the file you edited. If you saved a configuration file before the storage server failure, use that file.
See “Setting the storage server configuration” on page 70.
If you have load balancing servers, add them to the configuration.
See “Adding a load balancing server” on page 58.
If you edited the deduplication configuration file, make the same changes to that file.
See “Aboutthe deduplicationconfiguration file” on page 60.
See “Editing the deduplication configuration file” on page 60.
See “Changing the deduplication disk volume state” on page 77.
See “Changing the deduplication pool state” on page 77.
Change thedisk volumestate and disk pool state to UP
Restart the backup jobs
See “Changing the deduplication disk volume state” on page 77.
See “Changing the deduplication pool state” on page 77.
If any backup jobs failed, restart those jobs. Alternatively, wait until the next scheduled backup, at which time the backup jobs should succeed.
Uninstalling media server deduplication
The NetBackup deduplication components are uninstalled when you uninstall NetBackup software.
However, youcan disablemedia server deduplication and remove the configuration files and storage files from the media server. The following procedure disables
Uninstalling media server deduplication
NetBackup mediaserver deduplicationcomponents and the deduplication storage. The host remains a NetBackup media server.
This processassumes thatall backupimages thatreside onthe deduplicationdisk storage have expired.
Caution: If you uninstall deduplication and valid NetBackup images reside on the deduplication storage, data loss may occur.
45Installing deduplication
Table 4-2
Disable client deduplication
Delete the storage units that use the disk pool
Stop the services on the storage server
Delete thestorage directories
On Windows,delete accounts and files
Disable media server deduplication
Remove the clients that deduplicate their own data from the client deduplication list.
See “Disabling deduplication for a client” on page 90.
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
See “Deleting a deduplication pool” on page 78.Delete the disk pool
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
Delete the storage directory and database directory (if you configured a database directory).
See the operating system documentation.
On Windows, delete the following:
The purediskdbuser account. The account is for the
deduplication database administration.
The purediskdbuser folder.
See the operating system documentation.
Installing deduplication
46
Uninstalling media server deduplication
Table 4-2
Disable media server deduplication (continued)
On UNIX and Linux, remove files
storage server
Remove the NetBackup Deduplication license key.
Start theNetBackup services on the media server
On UNIX and Linux systems, remove the following files:
etc/pdregistry.cfg
opt/pdag
opt/pdshared
The hostname.cfg file
The fileresides inthe /usr/openv/lib/ost-plugins directory. Theservername is the name ofthe configured deduplication storage server. If you entered a fully-qualified domain name for the server, that is the name used for servername.
See “Deleting a deduplication storage server” on page 67.Delete the deduplication
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
See the NetBackup Administrator's Guide for UNIX and Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
Chapter

Configuring deduplication

This chapter includes the following topics:
Configuring deduplication
Configuring a deduplication storage server
About deduplication pools
Configuring a deduplication pool
Configuring a deduplication storage unit
Enabling client deduplication
5
Configuring backups
Configuring optimized deduplication copy
Configuring optimized deduplication copy behavior
Adding a load balancing server
About the deduplication configuration file
Editing the deduplication configuration file
Reconfiguring the deduplication storage server and storage paths

Configuring deduplication

This guide describes how to configure deduplication in NetBackup.
Table 5-1 describes the configuration tasks.
The NetBackupadministrator's guidesdescribe how to configure a base NetBackup environment.
Configuring deduplication
48

Configuring a deduplication storage server

See the NetBackup Administrator's Guide for Windows, Volume I.
See the NetBackup Administrator's Guide for UNIX and Linux, Volume I.
Table 5-1
Configure a deduplication storage server
Configure a disk pool
Configure a storage unit
Configure a backup policy
Configure optimized duplication
Deduplication configuration tasks
ProcedureTask
See “Configuring a deduplication storage server” on page 48.
See “About deduplication pools” on page 49.
See “Configuring a deduplication pool” on page 50.
See “Configuring a deduplication storage unit” on page 52.
See “Enabling client deduplication” on page 56.Enable client-side deduplication
Use the deduplication storage unit as the destination for the backup policy.
See the NetBackup Administrator's Guide for Windows, Volume I.
See theNetBackup Administrator's Guide forUNIX and Linux, Volume I.
See “Configuring optimized deduplication copy” on page 57.
See “Configuring optimized deduplication copy
behavioron page 57.
Optionally, specify advanced deduplication settings
See “About the deduplication configuration file” on page 60.
See “Editingthe deduplication configuration file” on page 60.
See “pd.conf file settings” on page 61.
Configuring a deduplication storage server
Configure inthis context means to configure a NetBackup media serveras astorage server for deduplication.
When youconfigure a storage server fordeduplication, you specify the following:

About deduplication pools

The type of storage server.
For NetBackupmedia serverdeduplication, select Media Server Deduplication Pool for the type of disk storage.
For a PureDisk deduplication pool, select PureDisk Deduplication Pool for the type of disk storage.
The credentials for the deduplication engine.
See “About NetBackup Deduplication Engine credentials” on page 26.
The storage paths.
See “About the deduplication storage paths” on page 38.
The network interface.
See “About the network interface for deduplication” on page 27.
The load balancing servers, if any.
See “About deduplication servers” on page 21.
When you create the storage server, the wizard lets you create a disk pool and storage unit also.
To configure a deduplication storage server in NetBackup
In the NetBackup Administration Console, expand Media and Device
1
Management > Configure Disk Storage Servers.
Follow the wizard screens to configure a deduplication storage server.
2
49Configuring deduplication
After NetBackupcreates the deduplication storage server,you can click Next
3
to continue to the Disk Pool Configuration Wizard.
About deduplication pools
Deduplication pools are the disk pools that are the storage destination for deduplicated backup data. NetBackup media servers or NetBackup clients deduplicate the backup data that is stored in a deduplication pool.
NetBackup deduplication disk pools are of type PureDisk.
NetBackup requires exclusive ownership of the disk resources that comprise the disk pool.If you share those resources with otherusers, NetBackupcannot manage disk pool capacity or storage lifecycle policies correctly.
Configuring deduplication
50

Configuring a deduplication pool

Configuring a deduplication pool
When you create a deduplication storage server, you can launch the Disk Pool Configuration Wizard after NetBackup creates the deduplication storage server. If you created the disk pool already, you do not have to follow these instructions.
When you configure a disk pool for deduplication, you specify the following:
The type of disk pool (PureDisk).
The NetBackup deduplication storage server to query for the disk storage to
use for the pool.
The disk volume to include in the pool.
NetBackup exposes the storage as a single volume.
The disk pool properties.
See “Media server deduplication pool properties” on page 50.
Symantec recommends that disk pool names be unique across your enterprise.
To create a NetBackup disk pool
In the NetBackup Administration Console, select the Media and Device
1
Management node.
From the list of wizards in the Details pane, click Configure Disk Pool and
2
follow the wizard instructions.
For help, see the wizard help.
After NetBackupcreates the deduplication pool, you have theoption to create
3
a storage unit that uses the pool.

Media server deduplication pool properties

Table 5-2 describes the disk pool properties.
Table 5-2
Storage server
Media server deduplication pool properties
DescriptionProperty
The disk pool name.Name
The storage server name. The storage server is the same as the NetBackup media server to which the storage is attached.
Configuring a deduplication pool
51Configuring deduplication
Table 5-2
Disk volume
High water mark
Media server deduplication pool properties (continued)
DescriptionProperty
For a media server deduplication pool, all disk storage is exposed as a single volume.
PureDiskVolume is a virtual name for the storage that is contained withinthe directories you specified for the storage path and the database path.
The amount of space available in the disk pool.Available space
The total raw size of the storage in the disk pool.Raw size
A comment that is associated with the disk pool.Comment
The high water mark is a threshold that indicates the PureDiskVolume is full. When the PureDiskVolume is at the high water mark, NetBackup fails any backup jobs that are assigned to the disk pool storage unit.
NetBackup alsofails backup jobsif thePureDiskVolume does not contain enough storage for its estimated space requirement.
NetBackup againassigns jobsto thestorage unitwhen thecapacity of thePureDiskVolume drops below thehigh water mark.Capacity is regained as backup images expire.
NetBackupdoes not assign backup jobs to the disk pool if used space inthe PureDiskVolumeis greaterthan thehigh watermark.
The default is 98%.
Low water mark
The low water mark has no affect on the PureDiskVolume.
The lowwater mark setting cannot be greater than or equalto the high water mark setting.
The default is 80%
Configuring deduplication
52

Configuring a deduplication storage unit

Table 5-2
Limit I/O streams
per volume
Media server deduplication pool properties (continued)
DescriptionProperty
Select to limit the number of read andwrite streams (that is, jobs) for each volume in the disk pool. A job may read backup images or write backup images. By default, there is no limit. If you select this property, also configure the number of streams to allow per volume.
When the limit is reached, NetBackup chooses another volume for write operations, if available. If not available, NetBackup queues jobs until a volume is available.
Too many streams may degrade performance because of disk thrashing. Disk thrashing is excessive swapping of data between RAM and a hard disk drive. Fewer streams can improve throughput, whichmay increasethe numberof jobsthat complete in a specific time period.
Select or enter the number of read and write streams to allow per volume.
Many factorsaffect theoptimal numberof streams.Factors include but are not limited to disk speed, CPU speed, and the amount of memory.
Configuring a deduplication storage unit
Create one or more storage units that reference the disk pool.
The Disk Pool Configuration Wizard lets you create a storage unit; therefore, you may have created a storage unit when you created a disk pool. To determine if storage units exist for the diskpool, see the NetBackupManagement > Storage > Storage Units window of the Administration Console.
To configure a storage unit from the Actions menu
In theNetBackupAdministration Console, expand NetBackup Management
1
> Storage > Storage Units.
On the Actions menu, select New > Storage Unit.
2
Complete the fields in the New Storage Unit dialog box.
3
See “Deduplication storage unit properties” on page 53.
See “Deduplication storage unit recommendations” on page 54.

Deduplication storage unit properties

The following are the configuration options for aPureDisk disk pool storage unit.
Configuring a deduplication storage unit
53Configuring deduplication
Table 5-3
Storageunitname
Disk type
Disk pool
Media server
Deduplication storage unit properties
DescriptionProperty
A unique name for the new storage unit. The name can describe the type of storage. The storage unit name is the name used to specify a storage unit for policies and schedules. Thestorage unitname cannot be changed after creation.
Select Disk as the storage unit type.Storage unit type
Select PureDisk for the disk type for a media server deduplication pool, a PureDisk deduplication pool, or a PureDisk Deduplication Option storage pool.
Select the disk pool that contains the storage for this storage unit.
All disk pools of the specified Disk type appear in the Disk pool list. If no disk pools are configured, no disk pools appear in the list.
The Mediaserver setting specifies the NetBackup media servers that can move data to and from the disk pool for this storage unit. Only the load balancing servers appear in the media server list.
Specify the media server or servers as follows:
To allow any server in the media server list to access the disk
storage (default), select Use any available media server.
To restrictthe media servers that can access the disk storage, select
Only use the following media servers. Then, select the media servers to allow.
NetBackup selects the media server to use when the policy runs.
Maximum fragment size
For normal backups, NetBackup breaks each backup image into fragments so it does not exceed the maximum file size that the file system allows. You can enter a value from 20 MBs to 51200 MBs.
Configuring deduplication
54
Configuring a deduplication storage unit
Table 5-3
Maximum concurrent jobs
Deduplication storage unit properties (continued)
DescriptionProperty
The Maximumconcurrent jobs settingspecifies themaximum number of jobs that NetBackup can send to a disk storage unit at one time. (Default: one job. The job count can range from 0 to 256.) This setting corresponds to the Maximum concurrent write drives setting for a Media Manager storage unit.
NetBackup queues jobs until the storage unit is available. If three backup jobs are scheduled and Maximum concurrent jobs is set to two, NetBackup starts the first two jobs and queues the third job. If a job contains multiplecopies, each copyapplies toward theMaximum
concurrent jobs count.
Maximum concurrent jobs controls the traffic for backup and
duplication jobs but not restore jobs. The count applies to all servers in the storage unit, not per server. If youselect multiplemedia servers in the storage unit and 1 for Maximumconcurrent jobs, only one job runs at a time.
The number to enter depends on the available disk space and the server's ability to run multiple backup processes.
Warning: AMaximum concurrentjobs settingof 0disables thestorage
unit.

Deduplication storage unit recommendations

You can use storage unit properties to control how NetBackup performs.
Increase the Maximum concurrent jobs gradually
Symantec recommends that you increase the Maximum concurrent jobs value gradually. The initial backup jobs (also known as initial seeding) require more CPU and memory than successive jobs. After initial seeding, the storage server can process more jobs concurrently. Gradually increase the jobs value over time.
Testing shows that the upper limit for a storage server with 8GB of memory and 4GB of swap space is 50 concurrent jobs.
Configure a client-to-server ratio
For a favorable client-to-server ratio, you can use one disk pool and configure multiple storage units to separate your backup traffic. Because all storage units use the same disk pool, you do not have to partition the storage.
Configuring a deduplication storage unit
For example, assume that you have 100 important clients, 500 regular clients, and four media servers. You can use two media servers to back up your most important clients and two media servers to back up you regular clients.
The following example describes how to configure a favorable client-to-server ratio:
Configure the media servers for NetBackup deduplication and configure the
storage.
Configure a disk pool.
Configure a storage unit foryour most important clients (such as STU-GOLD).
Select the disk pool. Select Only use the following media servers. Select two media servers to use for your important backups.
Create a backup policy forthe 100 important clients and select the STU-GOLD
storage unit. The media servers that are specified in thestorage unit move the client data to the deduplication storage server.
Configure another storage unit (such as STU-SILVER). Select the same disk
pool. Select Only usethe following mediaservers. Select the other two media servers.
Configure abackup policy for the 500 regular clients and selectthe STU-SILVER
storage unit. The media servers that are specified in thestorage unit move the client data to the deduplication storage server.
Backup traffic is routed to the wanted data movers by the storage unit settings.
55Configuring deduplication
Note: NetBackup uses storage units for media server selection for write activity (backups andduplications) only. For restores, NetBackup chooses amongall media servers that can access the disk pool.
Throttle traffic to the media servers
You can use the Maximum concurrent jobs settings on disk pool storage units to throttle the traffic to the media servers.Effectively, this setting also directshigher loads to specific media servers when you use multiple storage units for the same disk pool. A higher number of concurrent jobs means that the disk can be busier than if the number is lower.
For example, two storage units use the same set of media servers. One of the storage units (STU-GOLD) has a higher Maximum concurrent jobs setting than the other (STU-SILVER). More client backups occur for the storage unit with the higher Maximum concurrent jobs setting.
Configuring deduplication
56

Enabling client deduplication

Enabling client deduplication
To enable Client Deduplication, set an attribute in the NetBackup master server Client Attributes host properties.
To specify the clients that deduplicate backups
In theNetBackupAdministration Console, expand NetBackup Management
1
> Host Properties > Master Servers.
In the details pane, select the master server.
2
On the Actions menu, select Properties.
3
On the Host Properties General tab, add the clients that use client direct to
4
the Clients list.
Select one of the following Deduplication Location options:
5
Always use the mediaserver disables client deduplication. By default, all
clients are configured with the Always use the media server option.
Prefer to use client-side deduplication uses client deduplication if the
PureDisk plug-in is active onthe client. If it isnot active, a normal backup occurs; client deduplication does not occur.
Always use client-side deduplication uses client deduplication. If the
deduplication backup job fails, NetBackup retries the job.
You can override the Prefer to use client-side deduplication or Always use client-side deduplication host property in the backup policies.
See Disableclient-side deduplicationin the NetBackup Administrator's Guide for UNIX and Linux, Volume I.
See Disableclient-side deduplicationin the NetBackup Administrator's Guide for Windows, Volume I.

Configuring backups

When you configure a backup policy, for the Policy storage select a storage unit that uses a deduplication pool.
For a storage lifecycle policy, for the Storage unit select a storage unit that uses a deduplication pool.
For VMware backups, select the Mapped full VM backup option when you configure a VMware backup policy. The Mapped full VMbackup option provides the best deduplication rates.

Configuring optimized deduplication copy

NetBackup deduplicates the client data that it sends to a deduplication storage unit.
Configuring optimized deduplication copy
You can configure optimized copy of deduplicated backups.
See “About optimized duplication of deduplicated data” on page 28.
To configure optimized duplication of deduplicated data
Ensure that all requirements are met.
1
See “Optimized deduplication copy requirements” on page 28.
Use one of the following methods to duplicate backup images:
2
A storage lifecycle policy to copy images automatically.
For the Backup destination Storage unit, select the storage unit for the source media server deduplication pool. For the Duplication destination Storage unit, select the storage unit for the destination disk pool. That disk pool may be a media server deduplication pool or a PureDisk deduplication pool.
See the NetBackup Administrators Guide for UNIX and Linux or the NetBackup Administrators Guide for Windows.
A Vault policy to copy images automatically.
On the Profile dialog box ChooseBackups tab, choose the backup images in thesource media server deduplication pool. For theDestination Storage unit on the Duplication tab, select the storage unit for the destination disk pool. That disk pool may be a media server deduplication pool or a PureDisk deduplication pool.
See the NetBackup Vault Administrators Guide.
The NetBackup bpduplicate command to copy images manually.
Duplicate from the source media server deduplication pool to another media server deduplication pool or to a PureDisk deduplication pool.
See NetBackup Commands.
You can apply separate retention periods to each copy. For example, you can
retain theprimary copy for three weeks and thedestination copy for a longer
period of time. If you delete the source image, the copy is not deleted.
57Configuring deduplication

Configuring optimized deduplication copy behavior

You can configure several optimized deduplication copy behaviors, as follows:
Configuring deduplication
58

Adding a load balancing server

Optimized duplicationfailover. By default, if anoptimized duplication job fails,
NetBackup does not run the job again.
Number of optimized duplication attempts. You can specify the number of
times NetBackupretries anoptimized deduplicationjob before it fails the jobs.
Storage lifecyclepolicy retries. If the optimizeddeduplication job is configured
in a storage lifecycle policy, NetBackup retries the job three times.
Caution: These settings affect all optimized duplication jobs, not just optimized deduplication copy jobs.
To configure NetBackup to revert to normal duplication if an optimized job fails
Add the following entry to the bp.conf file on the NetBackup master server:
RESUME_ORIG_DUP_ON_OPT_DUP_FAIL = TRUE
On Windows systems, NetBackup configuration options are in the Windows registry.
To configure the number of duplication attempts
Add an OPT_DUP_BUSY_RETRY_LIMIT entry in the NetBackup behavior file.
For example, the following entry configures NetBackup to retry the job four times before NetBackup fails the job:
OPT_DUP_BUSY_RETRY_LIMIT 4
The behavior file resides in the following directories:
UNIX: /usr/openv/netbackup/db/config/behavior
Windows: install_path\NetBackup\db\config\behavior.
To configure the number of storage lifecycle policy retries
Delay more retries by adding an IMAGE_EXTENDED_RETRY_PERIOD_IN_HOURS
entry inthe NetBackup behavior file. The default forthis value is three hours.
Adding a load balancing server
You can add a load balancing server to an existing media server deduplication node.
See “About deduplication servers” on page 21.
Adding a load balancing server
To add a load balancing server
In the NetBackup Administration Console, expand Media and Device
1
Management > Credentials > Storage Server
Select the deduplication storage server.
2
On the Edit, select Change.
3
59Configuring deduplication
In the Change Storage Server dialog box, select the Media Servers tab
4
(Windows) or the Login Credentials tab (UNIX).
Select the media server or servers that you want to use as a load balancing
5
server. It must be a supported host.
The media servers that arechecked are configured as load balancing servers.
Click OK.
6
For all storage units in which Only use the following media servers is
7
configured, ensure that the new load balancing server is selected.
Configuring deduplication
60

About the deduplication configuration file

About the deduplication configuration file
On eachhost that deduplicates data, a pd.conf file contains configuration settings for the deduplication. You can edit thefile to configure advanced settingsfor that host.
If you change the pd.conf file on a host, it changes the settings for that host only. If you want the same settings for all of the hosts that deduplicate data, you must change the pd.conf file on all of the hosts.
The pd.conf file resides in the following directories:
(UNIX) /usr/openv/lib/ost-plugins/
(Windows) install_path\Veritas\NetBackup\bin\ost-plugins

Editing the deduplication configuration file

The pd.conf file contains the configuration settings that control the operation of deduplication on each host.
If you change the pd.conf file on a host, it changes the settings for that host only. If you want the same settings for all of the hosts that deduplicate data, you must change the pd.conf file on all of the hosts.
See “About the deduplication configuration file” on page 60.
To edit the pd.conf file
Use a text editor to open the pd.conf file.
1
The pd.conf file resides in the following directories:
(UNIX) /usr/openv/lib/ost-plugins/
(Windows) install_path\Veritas\NetBackup\bin\ost-plugins
See “About the deduplication configuration file” on page 60.
To activate a setting, remove the pound character (#) in column 1 from each
2
line that you want to edit.
To change a setting, specify a new value.
3
Note: The spaces to the left and right of the equal sign (=) in the file are
significant. Ensure that the space characters appear in the file after you edit the file.
See “pd.conf file settings” on page 61.
Save and close the file.
4
Restart theNetBackup Remote Manager and Monitor Service (nbrmms) on the
5
host.

pd.conf file settings

Table 5-4 describes the deduplication settings that you can configure.
Editing the deduplication configuration file
61Configuring deduplication
DEBUGLOG
Table 5-4
(Windows)
tmp/pdplugin.log
(UNIX)
pd.conf file values
Any pathC:\pdplugin.log
0 through 100LOGLEVEL
0 (off) or 1 (on)0COMPRESSION
0 (off) or 1 (on)0ENCRYPTION
ActionPossible valuesDefault valueSetting
Writes the log information to the specified file.
Uncomment theDEBUGLOG line that corresponds to your operating system and then specify the log filepath. Youcan specifya different location and log file name.
Specifies the amount of information that is written to the log file. The range is from 0 to 10, with 10 being the most logging.
Note: Donot change this setting unless directed
to by a Symantec Technical Support representative.
Specifies whether you want compression. By default, files are not compressed. If you want compression, change the value to 1.
See “About compression and encryption” on page 28.
Specifies whether you want encryption. By default files are not encrypted. If you want encryption, change the value to 1.
See “About compression and encryption” on page 28.
PREFETCH
This keyword is reserved for internal use.
Note: Donot change this setting unless directed
to by a Symantec Technical Support representative.
Configuring deduplication
62
Editing the deduplication configuration file
PDALIGN
Table 5-4
N/AOPTDUP_TIMEOUT
16MINFILE_KSIZE
pd.conf file values (continued)
ActionPossible valuesDefault valueSetting
This keyword is reserved for internal use.
Note: Donot change this setting unless directed
to by a Symantec Technical Support representative.
The value expressed in minutes
N/AN/ASEGKSIZE
Specifies the number of minutes before the optimized duplication times out. Indicated in minutes.
This keyword is reserved for internal use.
Warning: Changing this value can reduce
capacity and decrease performance. Modify this setting only if directed to do so by Symantec support representative.
From 1 to the practical system limit
Determines the smallest size file (in KBs) that NetBackup segments. Files smaller than the threshold are combined into a single large segment to reduce the overhead of managing many small segments. However, such segments have less chance of being deduplicated.
Caution: Large numbers of files smaller than
the threshold may adversely affect backup performance.
1 (on) or 0 (off)1MATCH_PDRO
Specifies that NetBackup should use the PureDisk Remote Office Agent dynamic segmentation deduplicationalgorithm. Enabling it means that the data that is backed up is globally deduplicatedwith eachother. Ifdisabled (set to 0), PDDO uses a static 128KB segmentation algorithm for deduplication.
Caution: Changing the default segmentation
algorithm most likely causes the next set of backups to not deduplicate with the existing storage pool data. Subsequent backups then deduplicate using the PDRO algorithm.
0OPTDUP_BANDWITH
0 (no limit) to the
practical system limit
Determines the maximum bandwidth that is allowed for optimized duplication. The value is specified in KBytes/second.

Reconfiguring the deduplication storage server and storage paths

63Configuring deduplication
Table 5-4
0BANDWIDTH_LIMIT
pd.conf file values (continued)
ActionPossible valuesDefault valueSetting
1 (on) or 0 (off)1OPTDUP_ENCRYPTION
Any file extensionN/ADONT_SEGMENT_TYPES
0 (default - no limit) to the practical system limit
0 to 50,00050,000MAX_IMG_MBSIZE
Determines if the data to replicate is encrypted before it is sent out over the network.
Allows a list of file name extensions to be specified. Files in the backup stream that have these extensions are given a single segment if smaller than16MB. Largerfiles arededuplicated using the maximum 16MB segment size.
Example:
DONT_SEGMENT_TYPES = mp3,avi
This settingprevents NetBackupfrom analyzing and managing segments within the file types that do not deduplicate globally.
Determines the maximum bandwidth that is allowed when backing up or restoring data between the media server andthe deduplication pool. The value is specified in KBytes/second. The default is no limit.
This keyword is reserved for internal use.
Note: Donot change this setting unless directed
to by a Symantec representative.
Reconfiguring the deduplication storage server and storage paths
Only one deduplication storage path can exist on a media server. Therefore, you cannot rerun the StorageServer Configuration Wizard. An activated NetBackup Deduplication Enginerejects allconfiguration attempts that abandon its previously defined storage and backup images. You must manually deactivate the engine and physically delete the storage directory.
Two aspects to the configuration exist: the record of the deduplication storage in the EMMdatabase andthe physical presence of the storage on disk (the populated storage directory). Deleting the deduplication storage server does not alter the contents of the storage on physical disk. To protect against inadvertent data loss, NetBackup does not automatically delete the storage when you delete the storage server.
Configuring deduplication
64
Reconfiguring the deduplication storage server and storage paths
Warning: Deleting valid backup images may cause data loss.
Table 5-5
Ensure thatno deduplication activity occurs
Expire backup images
Delete the storage units that use the disk pool
Stop the services on the media server
Disable media server deduplication
ProcedureTask
Deactivate allbackup policiesthat usededuplication storage.
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
Expire all backup images that reside on the deduplication disk storage.
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
See the NetBackup Administrator's Guide for UNIX and Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
See “Deleting a deduplication pool” on page 78.Delete the disk pool
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
Delete thestorage directories
storage server
Start theNetBackup services on the media server
Delete the storage directory and database directory (if you configured a database directory).
See “Resetting the deduplication registry” on page 73.Reset the registry
See “Deleting a deduplication storage server” on page 67.Delete the deduplication
See the NetBackup Administrator's Guide for UNIX and
Linux, Volume I
See the NetBackup Administrator's Guide for Windows, Volume I..
See “Configuring deduplication” on page 47.Reconfigure
Chapter

Managing deduplication

This chapter includes the following topics:
Managing deduplication servers
Managing NetBackup Deduplication Engine credentials
Managing deduplication disk pools
Monitoring deduplication activity
Monitoring deduplication storage capacity and usage
Deleting backup images
6
Disabling deduplication for a client
About maintenance processing

Managing deduplication servers

After you configure deduplication, you can perform various tasks to manage deduplication servers.
See “Changing deduplication storage server properties” on page 66.
See “Deleting a deduplication storage server” on page 67.
See “Determining the deduplication storage server state” on page 67.
See “Getting the storage server configuration” on page 68.
See “Editing a storage server configuration file” on page 68.
See “Setting the storage server configuration” on page 70.
See “Deleting a load balancing server configuration file” on page 70.
See “Removing a load balancing server” on page 70.
Managing deduplication
66
Managing deduplication servers
See “Viewing deduplication storage servers” on page 72.
See “Viewing deduplication storage server attributes” on page 72.
See “Resetting the deduplication registry” on page 73.

Changing deduplication storage server properties

You can change the retention period and logging level for the NetBackup Deduplication Manager.
To change deduplication storage server properties
In the NetBackup Administration Console, expand Media and Device
1
Management > Credentials > Storage Server
Select the deduplication storage server.
2
On the Edit menu, select Change.
3
In the Change Storage Server dialog box, select the Properties tab.
4
For the property to change, select the value in the Value column.
5
Change the value.
6
Click OK.
7

Deleting a deduplication storage server

If youdelete a deduplication storage server,NetBackup disablesthe deduplication functionality and the storage server functionality on that media server.
NetBackup does not delete the media server from your configuration. To delete the media server, use the NetBackup nbemmcmd command.
If a disk pool is configured from the disk volume that the deduplication storage server manages, you cannot delete the deduplication storage server.
Warning: Do not delete a deduplication storage server if its storage contains unexpired NetBackup images; if you do, data loss may occur.
To delete a deduplication storage server
In the NetBackup Administration Console, expand Media and Device
1
Management > Credentials > Storage Server
On the Edit menu, select Delete.
2
Click Yes in the confirmation dialog box.
3
Managing deduplication servers
67Managing deduplication

Determining the deduplication storage server state

Use theNetBackup nbdevquery command to determine the state of a deduplication storage server. The state is either UP or DOWN.
Managing deduplication
68
Managing deduplication servers
To determine deduplication storage server state
Run the following command on the NetBackup master server or a
deduplication storage server:
UNIX: /usr/openv/netbackup/bin/admincmd/nbdevquery -liststs
-storage_server server_name -stype PureDisk –U
Windows: install_path\NetBackup\bin\admincmd\nbdevquery -liststs
-storage_server server_name -stype PureDisk –U
The following is example output:
Storage Server : bit
Storage Server Type : PureDisk
Storage Type : Formatted Disk, Network Attached
State : UP
This example output is shortened; more flags may appear in actual output.

Getting the storage server configuration

Symantec recommends that you get and save the storage server configuration. Getting and saving the configuration can help you with recovery of your environment.
If you get the configuration of a storage server that is unavailable because of a disaster, NetBackup returns a template configuration file.
To get the storage server configuration
On the master server, enter the following command:
UNIX: /usr/openv/netbackup/bin/admincmd/nbdevconfig -getconfig
-storage_server sshostname -stype PureDisk -configlist file.txt
Windows: install_path\NetBackup\bin\admincmd\nbdevconfig -getconfig
-storage_server sshostname -stype PureDisk -configlist file.txt
For sshostname, use the name of the storage server. For file.txt, use a file name indicates its purpose.

Editing a storage server configuration file

In some very limited situations, you may need to create a storage server configuration file that includes the configuration settings for your environment.
For example, for disaster recovery you may need to edit a template file to create a configuration file for your environment.
Managing deduplication servers
To edit the storage server configuration
If you did not save a storage server configuration file, get a storage server
1
configuration file.
See “Getting the storage server configuration” on page 68.
If you get the configuration of a storage server that is unavailable because of
a disaster, NetBackup returns a template configuration file. The following is
an example of a template configuration file:
V6.5.5 "storagepath" "none" string
V6.5.5 "spalogin" "n" string
V6.5.5 "spapasswd" " " string
V6.5.5 "dbpath" "db_path" string
V6.5.5 "required_interface" "" string
V6.5.5 "spalogretention" "7" int
V6.5.5 "verboselevel" "3" int
V6.5.5 represents the version of the input and output format not the
NetBackup release level. That version may differ on your system.
Use a text editor to enter or change values.
2
For a template configuration file, enter the appropriate information in the
second set of quotation marks in each line, replacing the default values. The
values shouldbe thesame asthose youused whenyou configuredthe storage
server initially.
The following are the values that are required:
storagepath.
69Managing deduplication
spalogin.
spapasswd.
dbpath.
If the database path is the same as the storage path, enter the same value for storagepath and dbpath.
required_interface.
The required_interface is required only if you configured one initially; if a specific interface is not required, leave it blank. The required interface defaults to the computer's hostname. Values for the other configuration parameters are optional and not required for a recovery situation.
Managing deduplication
70
Managing deduplication servers

Setting the storage server configuration

You can set the storage server configuration(that is, configure the storageserver) by importingthe configuration from a file. Setting the configuration can help you with recovery of your environment.
The file should be file of your configuration that you saved.
See “Preparing for disaster” on page 103.
Alternative, the file may be an edited configuration file.
See “Editing a storage server configuration file” on page 68.
To set the storage server configuration
On the master server, run the following command:
UNIX: /usr/openv/netbackup/bin/admincmd/nbdevconfig -setconfig
-storage_server sshostname -stype PureDisk -configlist file.txt
Windows: install_path\NetBackup\bin\admincmd\nbdevconfig -setconfig
-storage_server sshostname -stype PureDisk -configlist file.txt
For sshostname, use the name of the storage server. For file.txt, use the name of the file that contains the configuration.

Deleting a load balancing server configuration file

Each load balancing server for deduplication has a sshostname.cfg file. The
sshostname is the name of the configured deduplication storage server. The sshostname is the fully qualified domain name if that was used to configure the
storage server.
You mayneed to delete the storage server configurationfile froma load balancing server. For example, disaster recovery may require that you delete the configuration file.
To delete the configuration file
Delete the file; it's location depends on the operating system type,as follows:
UNIX: /usr/openv/lib/ost-plugins
Windows: install_path\Veritas\NetBackup\bin\ost-plugins

Removing a load balancing server

You can remove a load balancing server from a deduplication node. The media server no longer deduplicates client data.
See “About deduplication servers” on page 21.
Managing deduplication servers
After you remove the load balancing server, restart the NetBackup Enterprise Media Manager service. The NetBackup disk polling service may try to use the removed server to query for disk status. Because the server is no longer a load balancing server, it cannot query the disk storage. Consequently, NetBackup may mark the disk volume as DOWN. When the EMM service restarts, it chooses a different deduplication server to monitor the disk storage.
If thehost failed and is unavailable,you canuse the tpconfig device configuration utility in menu mode to delete the server. However, you must run the tpconfig utility on a UNIX or Linux NetBackup server.
For procedures, see the NetBackup Administrators Guide for UNIX and Linux, Volume II.
To remove a media server from a deduplication node
For every storage unit that specifies the media server in Use one of the
1
following media servers, clear the checkbox that specifies the media server.
This step is not required if the storage unit is configured to use any available
media server.
In the NetBackup Administration Console, expand Media and Device
2
Management > Credentials > Storage Server.
Select the deduplication storage server, then select Edit > Change.
3
71Managing deduplication
Managing deduplication
72
Managing deduplication servers
In the Change Storage Server dialog box, select the Media Servers tab
4
(Windows) or the Login Credentials tab (UNIX).
Clear the check box of the media server you want to remove.
5
Click OK.
6

Viewing deduplication storage servers

Use the NetBackup Administration Console to view a list ofdeduplication storage servers already configured.
To view deduplication storage servers
In the NetBackup Administration Console, expand Media and Device
Management > Credentials > Storage Server.
The All Storage Servers pane shows all configured deduplication storage servers. deduplication storage servers show PureDisk in the Disk Type column.

Viewing deduplication storage server attributes

Use theNetBackup nbdevquery command to view the deduplication storage server attributes.
The server_nameyou usein the nbdevquery command must match the configured name ofthe storage server. If thestorage server name is its fully-qualified domain name, you must use that for server_name.
Managing deduplication servers
To view deduplication storage server attributes
Run the following command on the NetBackup master server or a
deduplication storage server:
UNIX: /usr/openv/netbackup/bin/admincmd/nbdevquery -liststs
-storage_server server_name -stype PureDisk –U
Windows: install_path\NetBackup\bin\admincmd\nbdevquery -liststs
-storage_server server_name -stype PureDisk –U
The following is example output:
Storage Server : bit
Storage Server Type : PureDisk
Storage Type : Formatted Disk, Network Attached
State : UP
Flag : OpenStorage
Flag : CopyExtents
Flag : AdminUp
Flag : InternalUp
Flag : LifeCycle
Flag : CapacityMgmt
Flag : FragmentImages
Flag : Cpr
Flag : FT-Transfer
73Managing deduplication
This example output is shortened; more flags may appear in actual output.

Resetting the deduplication registry

If you reconfigure your deduplication environment, one of the steps is to reset the deduplication registry.
See “Reconfiguringthe deduplicationstorage server and storage paths” on page 63.
Warning: Only follow these procedures if you are reconfiguringyour storage server and storage paths.
The procedure differs on UNIX and on Windows.
Managing deduplication
74

Managing NetBackup Deduplication Engine credentials

To reset the deduplication registry file on UNIX and Linux
Enter thefollowing command on the storage server toreset the deduplication
registry file:
cp -f /usr/openv/pdde/pdconfigure/cfg/userconfigs/pdregistry.cfg
/etc/pdregistry.cfg
To reset the deduplication registry on Windows
Delete the contents of the following keys in the Windows registry:
1
HKLM\SOFTWARE\Symantec\PureDisk\Agent\ConfigFilePath
HKLM\SOFTWARE\Symantec\PureDisk\Agent\EtcPath
Warning: Editing the Windows registry may cause unforeseen results.
Delete the storage path in the following key in the Windows key. That is,
2
delete everything after postgresql-8.3 -D in the key.
HKLM\SYSTEM\ControlSet001\Services\postgresql-8.3\ImagePath
For example, in the following example registry key, you would delete the content of the key that is in italic type:
"C:\Program Files\Veritas\pdde\pddb\bin\pg_ctl.exe" runservice
-N postgresql-8.3 -D "D:\DedupeStorage\databases\pddb\data" -w
Managing NetBackup Deduplication Engine credentials
You can manage existing credentials in NetBackup.
See “Adding NetBackup Deduplication Engine credentials” on page 74.
See “Changing NetBackup Deduplication Engine credentials” on page 75.
See “Deleting credentials from a load balancing server” on page 75.
See “Determiningwhich mediaservers have deduplication credentials” on page 76.

Adding NetBackup Deduplication Engine credentials

You mayneed toadd the NetBackup Deduplication Engine credentials to an existing storage serveror load balancing server. For example, disasterrecovery mayrequire that you add the credentials.
Managing NetBackup Deduplication Engine credentials
Add the same credentials that you already use in your environment.
Another procedure exists to add a load balancing server to your configuration.
See “Adding a load balancing server” on page 58.
To add NetBackup Deduplication Engine credentials by using the tpconfig command
On thehost to which you want to addcredentials, runthe following command:
UNIX: /usr/openv/volmgr/bin/tpconfig -add -storage_server
sshostname -stype PureDisk -sts_user_id UserID -password PassWord
Windows: install_path\Veritas\NetBackup\Volmgr\bin\tpconfig -add
-storage_server sshostname -stype PureDisk -sts_user_id UserID
-password PassWord
For sshostname, use the name of the storage server.

Changing NetBackup Deduplication Engine credentials

You cannot change the NetBackup Deduplication Engine credentials after you enter them. If you must change the credentials, contact your Symantec support representative.
See “About NetBackup Deduplication Engine credentials” on page 26.
75Managing deduplication

Deleting credentials from a load balancing server

You may need to delete the NetBackup Deduplication Engine credentials from a load balancingserver. For example, disaster recovery may requirethat youdelete the credentials on a load balancing server.
Another procedure exists to remove a load balancing serverfrom a deduplication node.
See “Removing a load balancing server” on page 70.
To delete credentials from a load balancing server
On the load balancing server, run the following command:
UNIX: /usr/openv/volmgr/bin/tpconfig -delete -storage_server
sshostname -stype PureDisk -sts_user_id UserID
Windows: install_path\Veritas\NetBackup\Volmgr\bin\tpconfig -delete
-storage_server sshostname -stype PureDisk -sts_user_id UserID
For sshostname, use the name of the storage server.
Managing deduplication
76

Managing deduplication disk pools

Determining which media servers have deduplication credentials

You can determine which media servers have credentials configured for the NetBackup DeduplicationEngine. The servers with credentials are load balancing servers.
To determine if NetBackup Deduplication Engine credentials exist
In the NetBackup Administration Console, expand Media and Device
1
Management > Credentials > Storage Server.
Select the storage server, then select Edit > Change.
2
In the Change Storage Server dialog box, select the Media Servers tab
3
(Windows) or the Login Credentials tab (UNIX).
The media servers for which credentials are configured are checked.
Managing deduplication disk pools
After you configure NetBackup deduplication, you can perform various tasks to manage your disk pools.
See “Changing deduplication disk pool properties” on page 76.
See “Changing the deduplication pool state” on page 77.
See “Changing the deduplication disk volume state” on page 77.
See “Deleting a deduplication pool” on page 78.
See “Determining the deduplication pool state” on page 78.
See “Determining the deduplication disk volume state” on page 79.
See “Viewing deduplication disk pools” on page 79.

Changing deduplication disk pool properties

You can change the properties of a deduplication disk pool.
To change disk pool properties
In the NetBackup Administration Console, expand Media and Device
1
Management > Devices > Disk Pools.
Select the disk pool you want to change in the details pane.
2
On the Edit menu, select Change.
3
Managing deduplication disk pools
77Managing deduplication
In the Change Disk Pool dialog box, change properties.
4
See “Media server deduplication pool properties” on page 50.

Changing the deduplication pool state

Disk pool state is UP or DOWN.
To change the state to DOWN, the disk pool must not be busy. If backup jobs are assigned to the disk pool, the state change fails. Cancel the backup jobs or wait until the jobs complete.
To change deduplication pool state
In the NetBackup Administration Console, expand Media and Device
1
Management > Device Monitor.
Select the Disk Pools tab.
2
Select the disk pool.
3
Select either Actions > Up or Actions > Down.
4

Changing the deduplication disk volume state

The disk volume state is UP or DOWN.
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78
Managing deduplication disk pools
To change the state to DOWN, the disk pool in which the volume resides must not be busy. If backup jobs are assigned to the disk pool, the state change fails. Cancel the backup jobs or wait until the jobs complete.
To change the deduplication disk volume state
Determine the name of the disk volume. The following command lists all
1
volumes in the specified disk pool:
nbdevquery -listdv -stype PureDisk -dp disk_pool_name
The nbdevquery and the nbdevconfig commands reside in the following directory:
UNIX: /usr/openv/NetBackup/bin/admincmd
Windows: install_path\NetBackup\bin\admincmd
To display the disk volumes in all disk pools, omit the -dp option.
Change the disk volume state; the following is the command syntax:
2
nbdevconfig -changestate -stype PureDisk -dp disk_pool_name –dv
vol_name -state state
The state is either UP or DOWN.

Deleting a deduplication pool

You can delete a disk pool if it does not contain valid NetBackup backup images or image fragments. If it does, you must first expire and delete those images or fragments.
If you delete a disk pool, NetBackup removes it from your configuration.
If a disk pool is the storage destination of a storage unit, you must first delete the storage unit.
To delete a deduplication disk pool
In the NetBackup Administration Console, expand Media and Device
1
Management > Devices > Disk Pools.
Select a disk pool
2
On the Edit menu, select Delete.
3
In the Delete Disk Pool dialog box, verify that the disk pool is the one you
4
want to delete and then click OK.

Determining the deduplication pool state

Disk pool state is UP or DOWN.
To determine disk pool state
In the NetBackup Administration Console, expand Media and Device
1
Management > Device Monitor.
Select the Disk Pools tab.
2
The state is displayed in the Status column.
3

Determining the deduplication disk volume state

Use the NetBackup nbdevquery command to determine the state of the volume in a deduplication disk pool. The command shows the properties and attributes of the PureDiskVolume.
To determine deduplication disk volume state
Display the volume state by using the following command:
UNIX: /usr/openv/netbackup/bin/admincmd/nbdevquery -listdv -stype
PureDisk -U
Windows: install_path\NetBackup\bin\admincmd\nbdevquery -listdv
-stype PureDisk -U
Managing deduplication disk pools
79Managing deduplication
The state is either UP or DOWN.
The following is example output
Disk Pool Name : PD_Disk_Pool
Disk Type : PureDisk
Disk Volume Name : PureDiskVolume
Disk Media ID : @aaaab
Total Capacity (GB) : 49.98
Free Space (GB) : 43.66
Use% : 12
Status : UP
Flag : ReadOnWrite
Flag : AdminUp
Flag : InternalUp
Num Read Mounts : 0
Num Write Mounts : 1
Cur Read Streams : 0
Cur Write Streams : 0

Viewing deduplication disk pools

Use the NetBackup Administration Console to view configured disk pools.
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80

Monitoring deduplication activity

To view disk pools
In the NetBackup Administration Console, expand Media and Device
Management > Devices > Disk Pools.
Monitoring deduplication activity
You can monitor deduplication activity.
See “Monitoring the deduplication rates” on page 80.
See “Viewing disk reports” on page 81.
See “Monitoring deduplication processes” on page 83.
See “Monitoring deduplication logs” on page 83.

Monitoring the deduplication rates

The deduplication rate is the percentage of data that was stored already. That data is not stored again.
NetBackup reports the rate of deduplication as follows:
The Deduplication Rate column of the Activity Monitor Jobs tab.
The Job Details dialog box.
The Detailed Status tab shows detailed information, including the deduplication rate.
The informationdepends onwhether itis media server deduplication or client deduplication, as follows:
For media server deduplication, the Detailed Status tab shows the
deduplication rate on the server that performed the deduplication. The following job details excerpt shows details for client1, for which
DedupeServer deduplicated the data:
10/6/2009 10:02:09 AM - Info DedupeServer(pid=30695)
StorageServer=PureDisk:DedupeServer; Report=PDDO Stats
for (DedupeServer): scanned: 30126998 KB, stream rate:
162.54 MB/sec, CR sent: 1720293 KB, dedup: 94.3%, cache
hits: 214717 (94.0%)
For client deduplication jobs, the Detailed Status tab shows two
deduplication rates. The first deduplication rate is always for the client data. Thesecond duplication rate is forthe load balancing server. The client sends the disk image header and True Image Restore information (if
Monitoring deduplication activity
applicable) to a load balancing server for deduplication. Typically, deduplication ratesfor that information are zeroor verylow. The following job details excerpt is an example of the two rates:
10/8/2009 11:54:21 PM - Info DedupeServer(pid=2220)
Using OpenStorage client direct to backup from client
DedupeClient to DedupeServer
10/8/2009 11:58:09 PM - Info DedupeServer(pid=2220)
StorageServer=PureDisk:bitume; Report=PDDO Stats for
(DedupeServer): scanned: 3423425 KB, stream rate: 200.77
MB/sec, CR sent: 122280 KB, dedup: 96.4%, cache hits:
49672 (98.2%)
10/8/2009 11:58:09 PM - Info DedupeServer(pid=2220) Using
the media server to write NBU data for backup
DedupeClient_1254987197 to DedupeServer
10/8/2009 11:58:19 PM - Info DedupeServer(pid=2220)
StorageServer=PureDisk:DedupeServer; Report=PDDO Stats
for (DedupeServer): scanned: 17161 KB, stream rate: 1047.42
MB/sec, CR sent: 17170 KB, dedup: 0.0%, cache hits: 0 (0.0%)
the requested operation was successfully completed(0)
81Managing deduplication
The bpdbjobs command shows the deduplication rate if you configure a
COLDREFS entry for DEDUPRATIO in the bp.conf file on the media server on
which you run the command. See the NetBackup Administrator's Guide for UNIX and Linux, Volume II.
Many factors affect deduplication performance.
See “About deduplication performance” on page 32.
See “About deduplication server requirements” on page 23.
See “About client deduplication host requirements” on page 25.

Viewing disk reports

The NetBackupdisk reports include information about the diskpools, disk storage units, disk logs, images that are stored on disk media, and storage capacity.
Table 6-1 describes the disk reports available.
Managing deduplication
82
Monitoring deduplication activity
Table 6-1
Images on Disk
Disk Logs
Disk Storage Unit
Disk reports
DescriptionReport
The Imageson Diskreport generates the image list present on the disk storage units that are connected to the media server. The report is a subset of the Images on Media report; it shows only disk-specific columns.
The report provides a summary of the storage unit contents. If a disk becomes bad or if a media server crashes, this report can let you know what data is lost.
The Disk Logs report displays the media errors or the informational messages that are recorded in the NetBackup error catalog. The report is a subset of the Media Logs report; it shows only disk-specific columns.
Either PureDisk or Symantec Deduplication Engine in the description identifies a deduplication message. (The identifiers are genericbecause thededuplication enginedoes notknow which application consumesits resources.NetBackup, SymantecBackup Exec, and NetBackup PureDisk are Symantec applications that use deduplication.
The Disk Storage Unit Status report displays the state of disk storage units in the current NetBackup configuration.
For disk pool capacity, see the disk pools window in Media and Device Management > Devices > Disk Pools.
Multiple storage units can point to the same disk pool. When the report query is by storage unit, the report counts the capacity of disk pool storage multiple times.
Disk Pool Status
The Disk Pool Status report displays the state of disk pool and usage information.
To view disk reports
In the NetBackup Administration Console, expand NetBackup Management
1
> Reports > Disk Reports.
Select the name of a disk report.
2
In the right pane, select the report settings.
3
Click Run Report.
4

Monitoring deduplication processes

The following are the deduplication processes about which NetBackup reports:
NetBackup Deduplication Engine in the Administration Activity Monitor
Services tab on Windows systems. On UNIX, the NetBackup Deduplication Engine appears as spoold on the Daemons tab.
NetBackup Deduplication Manager in the Activity Monitor Services tab on
Windows systems. On UNIX, the NetBackup Deduplication Manager appears as spad on the Daemons tab.
The database processes (postgres) appear in the ActivityMonitor Processes
tab on Windows systems.
The NetBackup bpps command shows the spoold, spad, and postgres
processes. See “Deduplication server components” on page 109.

Monitoring deduplication logs

The NetBackup deduplication components write information to various log files. The following subsections describe the log files for each component.
Monitoring deduplication activity
83Managing deduplication
Deduplication configuration script log
The log file is in the storage_path/log/spoold directory. The log file name is
pdde-config.log.
NetBackup creates this log file during the configuration process. If your configuration through the wizard succeeded, you do not need to examine the log file. The only reason to look at the log file is if the configuration failed. If the configuration process failed after it created and populated the storage directory, this log file identifies when the configuration failed.
NetBackup Deduplication Engine log
The NetBackup Deduplication Engine writes several log files, as follows:
VxUL log files for the events and errors that NetBackup receives from polling.
See “About VxUL logs” on page 86.
Log files in the storage_path/log/spoold directory, as follows:
The spoold.log file is the main log file
The storaged.log file is for queue processing.
Managing deduplication
84
Monitoring deduplication activity
A logfile for each connection tothe engine is stored ina directory structure.
The following describes the pathname to a log file for a connection:
IP address/application/TaskName/FirstDigitofSessionID/sessionID-current_time_in_seconds.log
For example, the following is an example of a crcontrol connection log pathname on a UNIX system:
/storage_path/log/spoold/127.0.0.1/crcontrol/Control/2/2916742631-1257956402.log
Usually, the only reason toexamine these connection log files is if a Symantec support representative asks you to.
NetBackup Deduplication Manager logs
The log files are in the /storage_path/log/spad directory.
spad.log
sched_GarbageCollection.log
sched_QueueProcess.log
SchedClass.log
You canset the log level and retention periodin theChangeStorage Server dialog box Properties tab.
See “Changing deduplication storage server properties” on page 66.
Deduplication database log
The deduplication database log file (postgresql.log) is in the
storage_path/databases/pddb directory.
You can configure log parameters. For more information, see the following:
http://www.postgresql.org/docs/current/static/runtime-config-logging.html
The default configuration for the PostgreSQL database does not add timestamps to log entries on Windows systems. Therefore, Symantec recommends that you edit the configuration file on Windows hosts so timestamps are added to the log file.
To configure log file timestamps on Windows
Use a text edit to open the following file:
1
dbpath\databases\pddb\data\postgresql.conf
The database path may be the same as the configured storage path.
In the line that begins with log_line_prefix, change the value from %%t to
2
%t. (That is, remove one of the percent signs (%).)
Monitoring deduplication activity
Save the file.
3
Run the following command:
4
install_path\Veritas\pdde\pddb\bin\pg_ctl reload -D
dbpath\databases\pddb\data
If the command output does not include server signaled, use Windows
Computer Management to restart the PostgreSQL Server 8.3 service.
PureDisk plug-in log
You can configure the location and name of the log file and the logging level. To do so, edit the DEBUGLOG entry and the LOGLEVEL in the pd.conf file.
See “About the deduplication configuration file” on page 60.
See “Editing the deduplication configuration file” on page 60.
Client deduplication proxy plug-in log
The client deduplication proxy plug-in on the media server runs under bptm,
bpstsinfo, and bpbrm processes. Examine the log files for those processes for
proxy plug-in activity. The strings proxy or ProxyServer embedded in the log messages identify proxy server activity.
They write log files to the following directories:
For bptm:
UNIX: /usr/openv/netbackup/logs/bptm Windows: install_path\Veritas\NetBackup\logs\bptm
85Managing deduplication
For bpstsinfo:
Windows: /usr/openv/netbackup/logs/admin UNIX: /usr/openv/netbackup/logs/bpstsinfo Windows: install_path\Veritas\NetBackup\logs\admin Windows: install_path\Veritas\NetBackup\logs\stsinfo
For bpbrm:
UNIX: /usr/openv/netbackup/logs/bpbrm Windows: install_path\Veritas\NetBackup\logs\bpbrm
Client deduplication proxy server log
The deduplication proxy server nbostpxy on the client writes messages to files in an eponymous directory, as follows:
UNIX: /usr/openv/netbackup/logs/nbostpxy
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86
Monitoring deduplication activity
Windows: install_path\Veritas\NetBackup\logs\nbostpxy.
About VxUL logs
Some NetBackup commands or processes write messages to their own log files. Other processes use Veritas unified log (VxUL) files. VxUL uses a standardized name and file format for log files. An originator ID (OID) identifies the process that writes the log messages.
Table 6-2 shows the NetBackup logs for disk-related activity.
The messages that begin with a sts_ prefix relate to the interaction with the storage vendorsoftware plug-in. Most interaction occurs on theNetBackup media servers.
Table 6-2
restores
restores
Engine
configuration
configuration
configuration
configuration
NetBackup VxUL logs
Processes that use the IDVxUL OIDActivity
N/ABackups and
364Deduplication
178Device
202Device
230Device
Messages appear in the log files for the following processes:
The bpbrm backup and restore manager
The bpdbm database manager
The bpdm disk manager
The bptm tape manager for I/O operations
The nbjm Job Manager.117Backups and
The NetBackup Deduplication Engine that runs on the deduplication storage server.
The nbemm process.111Device
The Disk Service Manager process that runs in the Enterprise Media Manager (EMM) process.
The storage server interface process that runs in the Remote Manager and Monitor Service. RMMS runs on media servers.
The Remote Disk Service Manager interface (RDSM) that runsin theRemote Managerand MonitorService. RMMS runs on media servers.

Monitoring deduplication storage capacity and usage

To view and manage VxUL log files, you must use NetBackup log commands. For information about how to use and manage logs on NetBackup servers, see the NetBackup Troubleshooting Guide.
Monitoring deduplication storage capacity and usage
Several options exist to monitor your deduplication storage capacity and usage.
See “About deduplication capacity and usage reporting” on page 87.
See “About deduplication container files” on page 89.
See “Viewing capacity within deduplication container files” on page 89.

About deduplication capacity and usage reporting

Several factors may affect the expected usage results, as follows:
Expired backupsmay notchange the available size and the usedsize. Anexpired
backup may have no unique data segments. Therefore, the segments remain valid for other backups.
NetBackup Deduplication Manager clean-up may not have run yet. The
Deduplication Manager performs clean up twice a day. Until it performs clean-up, deleted image fragments remain on disk.
If you use operating system tools to examine storage space usage, their results may not match the usage reported by NetBackup, as follows:
The operating system tools cannot report usage accurately. The storage
implementation uses container files. Deleted segments can leave free space in container files, but the container file sizes do not change.
If otherapplications use the storage, NetBackup cannot report usage accurately.
NetBackup requires exclusive use of the storage.
Table 6-3 describes the options for monitoring capacity and usage.
87Managing deduplication
Table 6-3
Disk Pools window
Capacity and usage reporting
DescriptionOption
The Disk Pools window of the NetBackup Administration Console displaysa valuethat wasstored whenNetBackup polled the diskpools. Thevalue maynot beas currentas thevalue that is displayed in the Storage Server window.
To displaythe window,expand Mediaand Device Management > Devices > Disk Pools.
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Monitoring deduplication storage capacity and usage
Table 6-3
Storage Server window
Change Storage Server
dialog box
Disk Pool Status report
View container command
The nbdevquery command
Capacity and usage reporting (continued)
DescriptionOption
The Storage Server window of the NetBackup Administration Console displays real-time values.
To displaythe window,expand Mediaand Device Management > Credentials > Storage Servers.
The Change Storage Server dialog box Properties tab displays storage capacity and usage.
See “Changing deduplication storage server properties” on page 66.
The Disk Pool Status report displays the state of the disk pool and usage information.
See “Viewing disk reports” on page 81.
A command that is installed with NetBackup provides a view of storage capacity and usage within the deduplication container files.
See “About deduplication container files” on page 89.
See “Viewing capacity within deduplication container files” on page 89.
The nbdevquery command shows the state of the disk volume and its properties and attributes. It also shows capacity, usage, and percent used.
See “Determining the deduplication disk volume state” on page 79.
License Keys dialog box
NetBackup OpsCenter
The summary of active capacity-based license features in the NetBackupLicenseKeys dialog box. The summarydisplays the storage capacity for which you are licensed and the capacity used. It does not display the amount of physical storage space.
One theHelp menu in theNetBackupAdministrationConsole, select License Keys.
The NetBackup OpsCenter also provides information about storage capacity and usage.
See the NetBackup OpsCenter Administrator's Guide.
Monitoring deduplication storage capacity and usage

About deduplication container files

The deduplicationstorage implementation allocates container files to holdbackup data. Deleted segments can leave free space in containers files, but the container file sizes do not change. Segments are deleted from containers when backup images expire and the NetBackup Deduplication Manager performs clean-up.

Viewing capacity within deduplication container files

A command reports on storage usage within containers, as follows:
On UNIX and Linux systems, the path name of the command is
/usr/openv/pdde/pdcr/bin/crcontrol.
On Windows systems, the path name of the command is
install_path\Veritas\pdde\Crcontrol.exe.
The following is an example of the command usage on a Windows deduplication storage server. The command shows the data store statistics (--dsstat option).
C:\Program Files\Veritas\pdde>Crcontrol.exe --dsstat 1
************ Data Store statistics ************
Data storage Size Used Avail Use%
68.4G 46.4G 22.0G 68%
Number of containers : 67
Average container size : 187441541 bytes (178.76MB)
Space allocated for containers : 12558583274 bytes (11.70GB)
Space used within containers : 12551984871 bytes (11.69GB)
Space available within containers: 6598403 bytes (6.29MB)
Space needs compaction : 508432 bytes (0.48MB)
Records marked for compaction : 3
Active records : 95755
Total records : 95758
89Managing deduplication
The NetBackupDeduplication Managerperiodically compactsthe spaceavailable inside the container files. Therefore, space within a container is not available as soon as it is free.. Various internal parameters control whether a container file is compacted. Although space may be available within a container file, the file may not be eligible for compaction. The NetBackup Deduplication Manager checks for space every 20 seconds.
For help with the command options, enter crcontrol --help.
Managing deduplication
90

Deleting backup images

Deleting backup images
Image deletionmay be time consuming. Therefore, if youdelete imagesmanually, Symantec recommends the following approach.
See “Data removal process” on page 118.
To delete backup images manually
Expire all of the images by using the bpexpdate command and the
1
-notimmediate option. The -notimmediate option prevents bpexpdate from
calling the nbdelete command, which deletes the image.
Without this option, bpexpdate calls nbdelete to delete images. Each call to
nbdelete creates a job in the Activity Monitor, allocates resources, and
launches processes on the media server.
After youexpire the last image, delete all of the images by usingthe nbdelete
2
command with the –allvolumes option.
Only onejob is created in the Activity Monitor,fewer resources are allocated, and fewer processes are started on the media servers. The entire process of expiring images and deleting images takes less time.

Disabling deduplication for a client

If you remove a client from the list of clients that deduplicate their own data, NetBackup backs up the client normally.
To disable client deduplication for a client
In the NetBackup Administration Console, expand NetBackup Management
1
> Host Properties > Master Servers.
In the details pane, select the master server.
2
On the Actions menu, select Properties.
3
On the Host Properties Client Attributes General tab, select the client that
4
deduplicates its own data.
In the Deduplication Location drop-down list, select Alwaysuse the media
5
server.
Click OK.
6

About maintenance processing

The following are background maintenance processes:
About maintenance processing
NetBackup Deduplication Engine queue processing.
Operations that require database updates accumulate in a transaction queue. Twice a day, the NetBackup Deduplication Manager directs the deduplication engine to process the queue as one batch. The schedule is frequency-based. By default, queue processing occurs every 12 hours, 20 minutes past the hour.
Queue processing is CPU-bound. The postgres database process usually consumes 100% of the CPU cycles during queue processing.
NetBackup Deduplication Engine garbage collection.
In a few rare scenarios, some data segments may become orphaned. Garbage collection cleans these segments up by removing them.
Garbage collection is an unobtrusive process; once a week the NetBackup Deduplication Managerdirects the deduplication engine to collect andremove garbage.
NetBackup cannot change the maintenance process schedules. Because these processes do not block any other deduplication process, rescheduling should not be necessary. However, it you must reschedule these processes, contact your Symantec support representative.
See “NetBackup Deduplication Manager logs” on page 84.
91Managing deduplication
Managing deduplication
92
About maintenance processing

Troubleshooting

This chapter includes the following topics:
Troubleshooting installation issues
Troubleshooting configuration issues
Troubleshooting operational issues
Viewing disk errors and events
Deduplication event codes and messages
Chapter
7

Troubleshooting installation issues

The following sections may help you troubleshoot configuration issues.
See “Installation on SUSE Linux fails” on page 93.

Installation on SUSE Linux fails

The installation trace log shows an error when you install on SUSE:
....NetBackup and Media Manager are normally installed in /usr/openv.
Is it OK to install in /usr/openv? [y,n] (y)
Reading NetBackup files from /net/nbstore/vol/test_data/PDDE_packages/
suse/NB_FID2740_LinuxS_x86_20090713_6.6.0.27209/linuxS_x86/anb
/net/nbstore/vol/test_data/PDDE_packages/suse/NB_FID2740_LinuxS_x86_
20090713_6.6.0.27209/linuxS_x86/catalog/anb/NB.file_trans: symbol
lookup error: /net/nbstore/vol/test_data/PDDE_packages/suse/
NB_FID2740_LinuxS_x86_20090713_6.6.0.27209/linuxS_x86/catalog/anb/
NB.file_trans: undefined symbol: head /net/nbstore/vol/test_data/
Troubleshooting
94

Troubleshooting configuration issues

PDDE_packages/suse/NB_FID2740_LinuxS_x86_20090713_6.6.0.27209/
linuxS_x86/catalog/anb/NB.file_trans failed. Aborting ...
Verify that your system is at patch level 2 or later, as follows:
cat /etc/SuSE-release
SUSE Linux Enterprise Server 10 (x86_64)
VERSION = 10
PATCHLEVEL = 2
Troubleshooting configuration issues
The following sections may help you troubleshoot configuration issues.
See “Cannot configure deduplication storage server” on page 94.
See “The disk pool wizard does not display a volume” on page 95.

Cannot configure deduplication storage server

If you cannot configure a deduplication storage server or load balancing servers, your network environment may not be configured for DNS reverse name lookup.
A configuration error message about license information failure indicates that the NetBackup servers cannot communicate with each other.
You can edit the hosts file on the media servers that you use for deduplication. Alternatively, youcan configure NetBackup so it does not use reversename lookup.
To prohibit reverse host name lookup by using the Administration Console
In theNetBackupAdministration Console, expand NetBackup Management
1
> Host Properties > Master Servers.
In the details pane, select the master server.
2
On the Actions menu, select Properties.
3
In the Master Server Properties dialog box, select the Network Settings
4
properties.
Select one of the following options:
5
Allowed
Restricted
Prohibited
For a description of these options, see the NetBackup online Help or the administrator's guide.
To prohibit reverse host name lookup by using the bpsetconfig command
Enter the following command on each media server that you use for
deduplication:
echo REVERSE_NAME_LOOKUP = PROHIBITED | bpsetconfig -h host_name
The bpsetconfig command resides in the following directories:
UNIX: /usr/openv/netbackup/bin/admincmd
Windows: install_path\Veritas\NetBackup\bin\admincmd

The disk pool wizard does not display a volume

The Disk Pool Configuration Wizard does not display a disk volume for the deduplication storage server.
First, restart all of the NetBackup daemons or services. The step ensures that the NetBackup Deduplication Engine is up and ready to respond to requests.
Second, restart the NetBackup Administration Console. This step clears cached information from the failed attempt to display the disk volume.

Troubleshooting operational issues

95Troubleshooting
Troubleshooting operational issues
The following sections may help you troubleshoot operational issues.
See “Verify that the server has sufficient memory” on page 95.
See “Backup jobs fail” on page 96.
See “Volume state changes to DOWN when volume is unmounted” on page 96.
See “Errors, delayed response, hangs” on page 97.

Verify that the server has sufficient memory

Insufficient memory on the storage server can cause operation problems. If you have operation issues, you should verify that your storage server has sufficient memory.
See “About deduplication server requirements” on page 23.
If the NetBackup deduplication processesdo no start on Red Hat Linux, configure shared memory to be at least 128 MB (SHMMAX=128MB).
Troubleshooting
96
Troubleshooting operational issues

Backup jobs fail

If backup jobs fail with an Error 800: Disk Volume is Down message, examine the disk error logs to determine why the volume was marked DOWN.
If the storage server is busy with jobs, it may not respond to master server disk polling requests in a timely manner. A busy load balancing server also may cause this error. Consequently, the query times out and the master server marks the volume DOWN.
If the error occurs for an optimized duplication job: verify that source storage server is configured as a load balancing server for the target storage server. Also verify that the target storage server is configured as a load balancing server for the source storage server.
See “Viewing disk errors and events” on page 97.

Volume state changes to DOWN when volume is unmounted

If a volume becomes unmounted, NetBackup changes the volume state to DOWN. NetBackup jobs that require that volume fail.
To determine the volume state
Invoke the following command onthe master server or themedia server that
functions as the deduplication storage server:
The following example output shows that the DiskPoolVolume is UP:
Disk Pool Name : PD_Disk_Pool
Disk Type : PureDisk
Disk Volume Name : PureDiskVolume
Disk Media ID : @aaaab
Total Capacity (GB) : 49.98
Free Space (GB) : 43.66
Use% : 12
Status : UP
Flag : ReadOnWrite
Flag : AdminUp
Flag : InternalUp
Num Read Mounts : 0
Num Write Mounts : 1
Cur Read Streams : 0
Cur Write Streams : 0
To change the volume state to UP
Mount the file system
After abrief period of time, thevolume state changes to UP. No furtheraction
is required.

Errors, delayed response, hangs

Insufficient memory or inadequate host capabilities may cause multiple errors, delayed response, and hangs.
See “About deduplication server requirements” on page 23.
For virtual machines, Symantec recommends that you do the following:
Set the memory size of each virtual machine to double the physical memory
of the host.
Set the minimum and the maximum values of each virtual machine to the
same value (double the physical memory of the host). These memory settings prevent the virtual memory from becoming fragmented on the disk because it does not grow or shrink.
These recommendations may not be the best configuration for every virtual machine. However, Symantec recommends that you try this solution first when troubleshooting performance issues.

Viewing disk errors and events

97Troubleshooting
Viewing disk errors and events
You can view disk errors and events in several ways, as follows:
The Disk Logs report.
See “Viewing disk reports” on page 81.
The NetBackupbperror command with the-disk optionreports on disk errors.
The command resides in the following directories: UNIX: /usr/openv/netbackup/bin/admincmd Windows: install_path\Veritas\NetBackup\bin\admincmd

Deduplication event codes and messages

The following table shows the deduplication event codes and their messages. Event codesappear inthe bperror command -disk output and in the diskreports in the NetBackup Administration Console.
Troubleshooting
98
Deduplication event codes and messages
Table 7-1
Event #
Deduplication event codes and messages
Event Severity
Severity
Error21000
Error21001
Warning41002
Error21003
Critical11004
Critical11013
Message exampleNetBackup
Operation configload/reload failed on
server PureDisk:server1.symantecs.orgon
host server1.symantecs.org.
Operation configload/reload failed on
server PureDisk:server1.symantecs.orgon
host server1.symantecs.org.
The open file limit exceeded in server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org. Will attempt to
continue further.
A connection request was denied on the
server PureDisk:server1.symantecs.orgon
host server1.symantecs.org.
Network failure occurred in server
PureDisk:server1.symantecs.org on host
server1.symantecs.org.
Task session start request on server
PureDisk:server1.symantecs.org on host
server1.symantecs.org got an unexpected
error.
Error21008
Authorization81009
Error21010
Error21011
Task Aborted; An unexpected error
occurred during communication with
remote system in server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org.
Authorization request from <IP> for
user <USER> denied (<REASON>).
Task initialization on server
PureDisk:server1.symantecs.org on host
server1.symantecs.org got an unexpected
error.
Task ended on server
PureDisk:server1.symantecs.org on host
server1.symantecs.org.
Deduplication event codes and messages
99Troubleshooting
Table 7-1
Event #
Deduplication event codes and messages (continued)
Event Severity
Severity
Error21012
Critical11014
Critical11015
Critical11017
Message exampleNetBackup
A request for agent task was denied on
server PureDisk:server1.symantecs.orgon
host server1.symantecs.org.
Task session start request on server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org got an unexpected
error.
Task creation failed, could not
initialize task class on server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org.
Service Symantec DeduplicationEngine
exit on server
PureDisk:server1.symantecs.org on host
server1.symantecs.org. Please check the
server log for the probable cause of
this error. The application has
terminated.
Info161018
Critical11019
Critical11020
Startup of Symantec DeduplicationEngine
completed successfully on
server1.symantecs.org.
Service Symantec DeduplicationEngine
restart on server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org. Please check the
server log for the probable cause of
this error. The application has
restarted.
Service Symantec Deduplication Engine
connection manager restart failed on
server PureDisk:server1.symantecs.org
on host server1.symantecs.org. Please
check the server log for the probable
cause of this error.The application has
failed to restart.
Troubleshooting
100
Deduplication event codes and messages
Table 7-1
Event #
Deduplication event codes and messages (continued)
Event Severity
Severity
Critical11028
Critical11029
Critical11030
Critical11031
Message exampleNetBackup
Service Symantec DeduplicationEngine
abort on server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org. Please check the
server log for the probable cause of
this error.The application has caught
an unexpected signal.
Double backend initialization failure;
Could not initialize storage backend
or cache failure detected on host
PureDisk:server1.symantecs.org in
server server1.symantecs.org.
Operation Storage Database
Initialization failed on server
PureDisk:server1.symantecs.org on host
server1.symantecs.org.
Operation Content router context
initialization failed on server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org.
Critical11032
Warning41036
Warning41037
Operation log path creation/print
failed on server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org.
Operation a transaction failed on
server PureDisk:server1.symantecs.org
on host server1.symantecs.org.
Transaction failed on server
PureDisk:server1.symantecs.orgon host
server1.symantecs.org. Transaction will
be retried.
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