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■ NetBackup 5330 Appliance Ethernet port configurations
■ NetBackup 5330 storage shelves and disk drives
■ NetBackup 5330 cables and connectors
■ Understanding the NetBackup 5330 hardware installation sequence
Chapter
1
■ About IPMI configuration
NetBackup 5330 appliance overview
The front panel of the appliance contains 12 disk drive slots. The slots are numbered
from zero (lower left slot) to 11 (upper right slot).
Disk drives in the NetBackup 5330 appliance include the following:
■ Eight 3TB SAS disks, which can be accessed from the NetBackup 5330
Appliance front panel. The disks are configured into two RAID 1 volumes, which
are labeled Volume 0 and Volume 1. The disks that are located in slot 0 and
slot 1 are configured as the RAID 1, Volume 0 device. This volume contains the
appliance operating system and the NetBackup application.
NetBackup 5330 appliance PCIe card configurations
■ The disks in slots 3 and 4 are configured as the RAID 1, Volume 1 device.
■ The appliance uses the disks that are located in slot 2 and slot 5 as hot-spare
disks. If a disk in either RAID volume experiences a hardware error, the appliance
automatically initiates a RAID rebuild operation. During the rebuild operation,
the appliance selects a hot-spare disk from slot 2 or slot 5, and then rebuilds
the RAID volume.
■ The disks in slots 6 and 7 are reserved for future use.
The rear panel of the appliance contains embedded ports and PCIe card slots.
The embedded ports include the following (with numbers associating the ports to
the items in the bulleted list):
■ Four 1Gb Ethernet ports (1)
■ One Video Graphics Array (VGA) port (2)
■ One serial port (for Symantec Technical Support use only) (3)
■ Three USB ports (4)
■ One Intelligent Platform Management Interface (IPMI) port for remote
management (5)
■ Two 10Gb Ethernet ports (6)
10Hardware overview
NetBackup 5330 appliance PCIe card configurations
The rear panel of the appliance contains six PCIe slots that are numbered 1 to 6.
Slots 1, 2, and 3 are located in PCIe Riser Assembly 2. Slots 4, 5, and 6 are located
in PCIe Riser Assembly 1.
Riser 2
Riser 1
Slot 1
Slot 2
Slot 3
Slot 4
Slot 5
Slot 6
NetBackup 5330 Appliance Ethernet port configurations
All PCIe slots are factory-populated. Each slot contains either a Fibre Channel (FC)
host bus adapter (HBA) card or an Ethernet network interface card. Slots 1 and 4
are reserved exclusively for attachment to the Primary Storage Shelf.
Table 1-1 describes the factory-available PCIe card configurations for the NetBackup
5330.
11Hardware overview
Table 1-1
Factory-available PCIe slot configurations for the NetBackup 5330
NetBackup 5330 Appliance Ethernet port
configurations
The rear panel of the NetBackup 5330 Appliance contains six PCIe slots, which
are populated according to five different supported configurations. The PCIe slot
configuration determines the number of Ethernet ports that are available on your
appliance.
Figure 1-1 shows where each Ethernet port is located on the rear panel of the
8 Gb FC HBA8 Gb FC HBAFC HBA10 Gb Ethernet10 Gb EthernetFC HBAC
8 Gb FC HBA8 Gb FC HBAFC HBA10 Gb Ethernet8 Gb FC HBAFC HBAD
8 Gb FC HBA8 Gb FC HBAFC HBA8 Gb FC HBA8 Gb FC HBAFC HBAE
NetBackup 5330
eth0
eth1
eth2
eth3
eth4
eth5
eth7eth6
eth9eth8
eth13 eth12
eth11 eth10
PCIe-3
PCIe-2
PCIe-1
PCIe-6
PCIe-5
PCIe-4
NetBackup 5330 Appliance Ethernet port configurations
12Hardware overview
Figure 1-1
NetBackup 5330 Appliance Ethernet port locations
All NetBackup 5330 Appliances include the following ports, which are built in along
the base of the rear panel:
■ 1-Gb ports: eth0, eth1, eth2, and eth3
■ 10-Gb ports: eth4 and eth5
Additional ports are located in the 10-Gb Ethernet network interface cards that are
installed in the PCIe slots. The number of ports depends on the PCIe slot
configuration of your appliance.
Table 1-2 shows the additional available Ethernet ports for each PCIe slot
configuration.
Table 1-2
NetBackup 5330 Appliance PCIe Ethernet port configurations
Slot and Ethernet port numberModel
A
(four 10-Gb Ethernet cards)
■ Slot 2: eth8 (right), eth9 (left)
■ Slot 3: eth6 (right), eth7 (left)
■ Slot 5: eth10 (right), eth11 (left)
■ Slot 6: eth12 (right), eth13 (left)
B
(three 10-Gb Ethernet cards)
C
(two 10-Gb Ethernet cards)
(one 10-Gb Ethernet card)
(no 10-Gb Ethernet cards)
■ Slot 2: eth8 (right), eth9 (left)
■ Slot 3: eth6 (right), eth7 (left)
■ Slot 5: eth10 (right), eth11 (left)
■ Slot 2: eth8 (right), eth9 (left)
■ Slot 3: eth6 (right), eth7 (left)
■ Slot 3: eth6 (right), eth7 (left)D
N/AE
NetBackup 5330 storage shelves and disk drives
NetBackup 5330 storage shelves and disk drives
The NetBackup 5330 appliance supports two types of external disk drive storage
as follows:
■ Primary Storage Shelf
■ Expansion Storage Shelf
Each NetBackup 5330 appliance requires one Primary Storage Shelf. The Expansion
Storage Shelf provides additional storage capacity.
Due to weight considerations, the storage shelves should be installed at or as close
to the bottom of the rack as is possible. When the storage shelves and an appliance
have been installed, the Fibre Channel (FC), SAS, and power cables are connected
between the units. The FC cables connect the appliance to the Primary Storage
Shelf. The SAS cables connect a Primary Storage Shelf to an Expansion Storage
Shelf. When all connections are completed, turn on the storage shelves and the
appliance to initialize and synchronize the units.
To help reduce the weight of the units during installation, the disk drives are not
factory-installed into the storage shelves. The disks are shipped in separate
packages, with ten disks in each package. Six packages are required to fully
populate each storage shelf. Each individual disk is wrapped in an anti-static bag.
Disks must be installed into the storage shelves by opening the storage shelf drawers
and inserting each disk into a slot. Best practices recommend that you start at the
bottom drawer and move up. Insert the disks into one drawer at a time.
The drawers for each shelf are numbered from 1 to 5 starting at the top of the shelf.
13Hardware overview
The disk slots in each drawer are numbered from 1 to 12 starting at the left side of
the drawer.
NetBackup 5330 cables and connectors
Three LEDs on the front of the drawer provide information about each column of
three slots.
14Hardware overview
See “Installing disk drives into a Primary Storage Shelf or an Expansion Storage
Shelf ” on page 35.
NetBackup 5330 cables and connectors
The following types of cables and connectors are provided:
■ Power cords that connect each device to AC power distribution units (PDUs) in
the rack.
■ Fiber Channel (FC) cables that connect the appliance to the Primary Storage
Shelf.
■ SAS cables that connect the Primary Storage Shelf to the Expansion Storage
Shelf.
■ Small Form-factor Pluggable (SFP) modules for FC and 10Gb ports.
SFPs are factory-installed in the cards in the PCIe risers.
Understanding the NetBackup 5330 hardware installation sequence
Two SFPs are provided for use with the 10Gb ports on the rear panel of the
appliance.
In addition, you may need to obtain the following types of cables depending on the
I/O configuration of your appliance:
■ Ethernet cables between the 1Gb Ethernet and the 10Gb Ethernet ports on the
appliance rear panel and your network.
■ Ethernet cable between the Intelligent Program Management Interface (IPMI)
port on the appliance rear panel and your network for remote access to the
appliance.
■ Additional FC cables between the 8Gb FC HBA ports on the appliance rear
panel and your network for connection to tape or other devices.
Understanding the NetBackup 5330 hardware
installation sequence
To allow for easier installation and convenience for cabling between units, the
installation of the appliance and the storage shelves must be performed in a specific
sequence.
The recommended installation sequence is as follows:
■ Storage shelves
■ Expansion Storage Shelf - install in the lowest available 4RU rack space.
15Hardware overview
■ Primary Storage Shelf - install in the next available 4RU rack space above
the Expansion Storage Shelf.
The storage shelves are the heaviest units. They are physically very similar
and both use the same rail type for mounting. For easier installation, do not
install the disk drives until after the units are installed into the rack.
The estimated time to install one storage shelf is about 2.5 hours.
■ NetBackup 5330 appliance - install in the next available 2RU rack space above
the Primary Storage Shelf.
The estimated time to install one appliance is about 1.25 hours.
Table 1-3 describes the installation steps and includes a link to the specific procedure
for that step.
Understanding the NetBackup 5330 hardware installation sequence
16Hardware overview
Table 1-3
1
2
3
4
5
6
Storage shelf and appliance hardware installation sequence
DescriptionStep
Determine the rack location for the storage shelves and the appliance.
See “Determining rack locations for NetBackup 5330 hardware” on page 26.
Unpack the Expansion Storage Shelf and the Primary Storage Shelf.
See “Unpacking a Primary Storage Shelf or an Expansion Storage Shelf”
on page 21.
Mount the storage shelf rails in the rack and install the storage shelf.
Note: The following topic can be used for both the Expansion Storage Shelf and
the Primary Storage Shelf.
See “Installing a Primary Storage Shelf or an Expansion Storage Shelf” on page 27.
Unpack the NetBackup 5330 Appliance.
See “Unpacking a NetBackup 5330 appliance” on page 22.
Mount the appliance rails in the rack and install the appliance.
See “Installing the NetBackup 5330 appliance” on page 37.
Install the disk drives into each storage shelf.
See “Installing disk drives into a Primary Storage Shelf or an Expansion Storage
Shelf ” on page 35.
7
8
9
For the primary storage shelf only: Connect the four fiber channel cables between
the primary storage shelf and the appliance.
See “Connecting the NetBackup 5330 appliance to the Primary Storage Shelf”
on page 43.
For the Expansion storage shelf only: Connect the four SAS cables between the
Expansion shelf and the primary shelf.
See “Connecting the Primary Storage Shelf to the Expansion Storage Shelf”
on page 45.
Connect the Power Distribution Unit (PDU) cords between the appliance and the
power distribution outlets in the rack
See “Connecting the power cords to the NetBackup 5330 appliance and to the
storage shelves” on page 46.
IPMI
port
About IPMI configuration
17Hardware overview
Table 1-3
Storage shelf and appliance hardware installation sequence
(continued)
DescriptionStep
10
11
12.
Connect the Power Distribution Unit (PDU) cords between each storage shelf and
the power distribution outlets in the rack.
See “Connecting the power cords to the NetBackup 5330 appliance and to the
storage shelves” on page 46.
Turn on power to the storage shelves and the appliance.
See “Turning on the NetBackup 5330 appliance and the storage shelves and
verifying operation” on page 48.
Configure IPMI and the NIC1 (eth0) interface from the NetBackup Appliance Shell
Menu.
See “Configuring the IPMI from the NetBackup Appliance Shell Menu” on page 56.
About IPMI configuration
The Intelligent Platform Management Interface (or IPMI) provides management and
monitoring capabilities independently of the host system's CPU, firmware, and
operating system. You can configure the IPMI sub-system for your appliances. The
IPMI sub-system can be connected by using the remote management port, located
on the rear panel of the appliance.
The following figure shows the remote management port (or the IPMI port) on the
rear panel of a 5330 appliance:
The IPMI is beneficial after an unexpected power outage shuts down the connected
system. In case the appliance is not accessible after the power is restored, you can
use a laptop or desktop computer to access the appliance remotely by using a
network connection to the hardware rather than to an operating system or login
How does IPMI work?
When an appliance is powered
off or cannot be accessed
using the network interface
Symantec NetBackup
Appliance
Remote
Management
Port
Out of band management using IPMI
Remote Management Console
About IPMI configuration
shell. This enables you to control and monitor the appliance even if it is powered
down, unresponsive, or without any operating system.
The following diagram illustrates how IPMI works:
18Hardware overview
Some of the main uses of IPMI are the following:
■ Manage an appliance that is powered off or unresponsive. Using the IPMI, you
can power on, power off, or restart the appliance from a remote location.
■ Provides out-of-band management and help manage situations where local
physical access to the appliance is not possible or preferred like branch offices
and remote data center.
■ In case the appliance is not accessible using regular network interfaces, you
can access the NetBackup Appliance Shell Menu remotely using IPMI.
Note: Only the NetBackup Appliance Shell Menu can be accessed by using the
IPMI interface. The NetBackup Appliance Web Console cannot be accessed
by using the IPMI interface.
■ Reimage the appliance from the IPMI interface by using ISO redirection.
■ Monitor hardware health of the appliance from a remote location.
■ Avoid messy cabling and hardware like keyboard, monitor, and mouse (KVM)
solutions.
Chapter
Hardware pre-installation
requirements
This chapter includes the following topics:
■ Package contents for NetBackup 5330 systems
■ Customer-provided items for the NetBackup 5330 system installation
■ Unpacking a Primary Storage Shelf or an Expansion Storage Shelf
■ Unpacking a NetBackup 5330 appliance
2
■ Prerequisites for IPMI configuration
Package contents for NetBackup 5330 systems
The appliance and each storage shelf are shipped in separate containers. Each
container includes other boxes and contents. The disk drives for the storage shelves
are shipped in additional boxes.
Table 2-1 describes the contents of the containers for a NetBackup 5330 system.
Customer-provided items for the NetBackup 5330 system installation
20Hardware pre-installation requirements
Table 2-1
5330 appliance
Primary Storage
Shelf
Expansion Storage
Shelf
NetBackup 5330 system container contents
ContentsContainer
■ Safety manual
■ Left and right rack rails
■ Appliance
■ Appliance bezel
■ Two power cords
■ Shrink-wrapped, yellow, portfolio containing the following:
■ Left and right rack rails with mounting hardware
■ Shelf bezel
■ Primary Storage Shelf
■ Four Fiber Channel cables
■ Four SFPs
■ Two power cords
■ Left and right rack rails with mounting hardware
■ Shelf bezel
■ Expansion Storage Shelf
■ Two power cords
■ Four SAS cables
Customer-provided items for the NetBackup 5330
system installation
The following describes the necessary personnel and equipment that are needed
at the installation site:
■ At least two people or a mechanical lift to move the storage shelves.
■ A keyboard and a monitor to connect to the appliance.
■ Ethernet and Fiber Channel (FC) cables to connect the appliance to your
corporate network.
■ A 19-inch rack with dual Power Distribution Units (PDUs).
■ 220VAC power supply for the Primary Storage Shelf and the Expansion
Storage Shelf
Unpacking a Primary Storage Shelf or an Expansion Storage Shelf
■ 120VAC or 220VAC power supply for the appliance server
Unpacking a Primary Storage Shelf or an Expansion
Storage Shelf
Each storage shelf is shipped in a separate container. Symantec recommends that
you have a table nearby where you can safely place the contents of the container.
Due to weight considerations the storage shelves ship without any disk drives
installed.
Warning: Each empty storage shelf weighs 80kg (176 lbs). To help prevent personal
injury, three persons or a mechanical lift are required to unpack and to move a
storage shelf.
To unpack a storage shelf
DO NOT slice open the top of the cardboard container.
1
21Hardware pre-installation requirements
Remove the white, plastic inserts from the sides of the container.
2
Unpacking a NetBackup 5330 appliance
Lift the top of the container up and off of the contents of the container.
3
Lower and flatten the sides of the container so that you can access the storage
4
shelf.
Remove any foam, air bags, or other cushioning materials.
5
Remove the extension bracket and screws.
6
22Hardware pre-installation requirements
Remove the bezel and set it aside.
7
Remove the mounting rails and set them aside.
8
Remove the four metal handles and set them aside.
9
Remove any fasteners, power cords, and cables and set them aside.
10
Remove the storage shelf from the shipping container.
11
Unpacking a NetBackup 5330 appliance
The appliance is shipped in a separate container from the storage shelves. Both
types of devices are shrink-wrapped together. Symantec recommends that you
have a table nearby where you can safely place the contents of the container.
Prerequisites for IPMI configuration
Warning: The appliance weighs 30kg (66 lbs). Be sure that you have adequate
personnel or a mechanical lift to move the appliance.
To unpack the appliance
Open the cardboard container.
1
23Hardware pre-installation requirements
Remove the printed materials at the top of the container. Keep these materials
2
nearby.
Remove any foam or other cushioning materials.
3
Remove the small accessory box that contains the bezel and set it aside.
4
Remove the mounting rails and set them aside.
5
Remove the large accessory box that contains the fasteners, the power cords,
6
and the FC cables.
Remove the appliance from the shipping container.
7
Prerequisites for IPMI configuration
Verify the following configuration prerequisites:
■ Ensure that you have a dedicated network infrastructure. The remote
management port is1 Gb/s for NetBackup 5330 appliances.
■ The remote management port can auto-negotiate its link speed of up to 1 Gbps
for 5330 appliances.
Prerequisites for IPMI configuration
Note: If the IPMI is connected to a managed switch port, Symantec recommends
configuring the switch port to auto-negotiation.
■ If a firewall exists between the appliance and the remote devices that manage
an appliance (like a laptop computer), open the following ports:
SSH22
HTTP80
SNMP162
HTTPS443
KVM623
RMM ISO/CD5120
RMM floppy5123
CD5124
SSL5127
24Hardware pre-installation requirements
KVM CLI5900
RMM CLI7578
SSL7582
Note: If you have a private internal network, remember to configure the settings
accordingly in your network address translation (NAT).
■ The remote management port must be configured as a DHCP or static address.
Chapter
Hardware installation
procedures
This chapter includes the following topics:
■ Determining rack locations for NetBackup 5330 hardware
■ Installing a Primary Storage Shelf or an Expansion Storage Shelf
■ Installing disk drives into a Primary Storage Shelf or an Expansion Storage Shelf
■ Installing the NetBackup 5330 appliance
3
■ Installing the SFPs into the Fibre Channel (FC) ports
■ Removing SFP end caps
■ Connecting the NetBackup 5330 appliance to the Primary Storage Shelf
■ Connecting the Primary Storage Shelf to the Expansion Storage Shelf
■ Connecting the power cords to the NetBackup 5330 appliance and to the storage
shelves
■ Turning on the NetBackup 5330 appliance and the storage shelves and verifying
operation
■ Configuring the IPMI from the NetBackup Appliance Shell Menu
■ Accessing and using the Symantec Remote Management interface
Determining rack locations for NetBackup 5330 hardware
Determining rack locations for NetBackup 5330
hardware
The height of the appliance and the storage shelves require a different rack unit
(RU) space. The appliance needs 2RU rack space and each storage shelf needs
4RU.
To help you identify RU spacing, many rack manufacturers typically use a system
of lines and sequential numbers starting at the bottom of the rack. The front and
the rear of the rack are marked the same to ensure that the rails are installed straight
and level.
One RU has three holes. The holes for one RU are typically marked with a line
below the bottom hole and another line above the top hole. A number at the center
hole identifes where the RU appears in the rack.
Figure 3-1 shows the markings as described.
26Hardware installation procedures
Figure 3-1
Best practices for hardware installation are as follows:
■ When you install the rails, be sure to use complete RUs. Do not use holes from
different RUs.
■ The storage shelves are much heavier than the appliance and should be installed
as close to the bottom of the rack as possible.
■ The appliance should always be installed above the storage shelves.
Rack RU space markings
Installing a Primary Storage Shelf or an Expansion Storage Shelf
■ Do not leave any spaces between the appliance and a storage shelf, or between
two storage shelves.
To determine rack locations for the hardware
Determine the total number of rack units (RUs) that you need as follows:
1
■ Appliance (2RU) and Primary Storage Shelf (4RU)
Systems that contain these two units require a total of six RUs.
(4RU)
Systems that contain these three units require a total of ten RUs.
Record the rack positions to help you locate them easily when mounting the
2
hardware.
See “Installing a Primary Storage Shelf or an Expansion Storage Shelf” on page 27.
Installing a Primary Storage Shelf or an Expansion
Storage Shelf
This installation procedure can be used for either storage shelf. For the systems
that include an Expansion Storage Shelf, install that unit first followed by the Primary
Storage Shelf.
There must be a minimum depth of 76 cm (30 in.) between the front of the rack and
the rear of the rack.
Symantec recommends that two people install the rails; one person at the back of
the rack and one at the front. Symantec also recommends that three people lift and
place the storage shelf into the mounted rails.
27Hardware installation procedures
Installing a Primary Storage Shelf or an Expansion Storage Shelf
Warning: To avoid potential equipment damage and personal injury, do not install
disk drives into the storage shelves before mounting them into the rack. The added
weight of the disk drives hinders the ability to safely install the storage shelves.
To install the storage shelf into the rack
Locate the left and right rails.
1
Using a Phillips screwdriver, remove the four screws from the front of the rail
2
and the two screws from the rear. Set the screws aside.
28Hardware installation procedures
Front,
Left
Front,
Right
Rear
Installing a Primary Storage Shelf or an Expansion Storage Shelf
Identify the front, taller end of each rail.
3
Note the ledge that is perpendicular to the main part of the rail. The storage
shelf sits on this ledge.
Locate the spacers and place them near the rail screws.
4
29Hardware installation procedures
Note: Two types of spacers may ship with the storage shelves. Some spacers
are round, while other spacers are square. Both types of spacers are galvanized
steel. Both types of spacers have the same usage and functionality.
To align the rail with the front and the rear RUs, do the following:
5
■ Locate the RUs on the front and the rear of the rack that you plan to use.
Installing a Primary Storage Shelf or an Expansion Storage Shelf
Note: The rear of the rack only uses the two lower RUs for installation. The
front of the rack uses three RUs.
30Hardware installation procedures
■ Use a flathead screwdriver to loosen the inside screws of the rail.
■ Extend the rail so that it fits inside the front and rear rack posts.
Installing a Primary Storage Shelf or an Expansion Storage Shelf
■ Insert the guide pin on the rear of the rail into the top hole of the lowest rear
RU that you plan to use.
31Hardware installation procedures
You can use the flathead screws on the inside of the rail to extend or shorten
6
it to fit into the rack.
Installing a Primary Storage Shelf or an Expansion Storage Shelf
You can also use an expansion bracket.
7
Use the UP arrow to determine whether the bracket should be attached to the
rear of the left or the right rail.
32Hardware installation procedures
To secure the rail to the rack, do the following:
8
■ Place a spacer, each, on two screws. The following illustrations show square
and round spacers. Either type of spacer may ship with the storage shelf.
Installing a Primary Storage Shelf or an Expansion Storage Shelf
■ Position the rail behind the rack holes.
■ On the front of the rack, install one spacer and one screw in the lowest hole
in the rack. Then install another spacer and a screw in the middle of the
third RU in the rack.
33Hardware installation procedures
The two remaining screws are used later to attach the shelf to the rack.
■ On the rear of the rack, install a spacer and a screw in the middle rack holes
of the two lowest RUs.
Be sure to tighten the flathead screws on the inside of the rail. The rail should
9
fit snugly, without any room for movement.
Front, rightRear, right
Installing a Primary Storage Shelf or an Expansion Storage Shelf
Repeat the previous steps to install the right-hand rail.
10
34Hardware installation procedures
To prepare for storage shelf installation, attach the four metal handles to the
11
sides of the storage shelf as follows:
■ Push the top tabs on the handles into the slots on the shelf (1).
■ Angle the handles and insert the bottom tabs (2).
■ Push the entire handle towards the side of the shelf (3).
■ Pull the handles up to secure them into place (4).
Installing disk drives into a Primary Storage Shelf or an Expansion Storage Shelf
With one person on each side and one person in front, carefully lift the storage
12
shelf and place the rear of the shelf into the rear of the extended rails.
Slide the shelf partially into the rack and remove the two rear metal handles.
13
Lift the front of the storage shelf up slightly, then slide it completely into the
14
rack until it engages securely.
Remove the two front metal handles.
15
Repeat the previous steps to install the Primary Storage Shelf.
16
See “Determining rack locations for NetBackup 5330 hardware” on page 26.
Installing disk drives into a Primary Storage Shelf or
an Expansion Storage Shelf
The disk drive installation procedure is the same for both storage shelf units. Power
should not be applied to the storage shelf units when you initially install all of the
drives, such as when installing a new shelf.
Each storage shelf has 5 disk drawers, and each drawer holds 12 disks. All 60 disk
drives must be installed.
To help reduce the installation time, Symantec recommends that two people perform
the disk installation. One person should unwrap the disk drive and lift the handle,
then hand it to the other person to install it into the drawer.
35Hardware installation procedures
Note: If disks are not installed correctly when power is turned on later, errors are
shown in the hardware monitoring systems.
To install the disk drives into a storage shelf
Move all disk drive boxes to the storage shelf location and open each box. Do
1
not remove any disks or their protective sleeves at this time.
Attach an ESD protective (anti-static) wrist strap to one wrist and connect the
2
other end to the rack.
Installing disk drives into a Primary Storage Shelf or an Expansion Storage Shelf
Starting with the bottom drawer (5), use your thumbs to pull out the two orange
3
latches towards the sides of the rack. Then, grasp the latches and pull out the
drawer.
The front of the drawer identifies the disk drive space numbering inside the
drawer. The numbering is the same in all drawers, as follows:
36Hardware installation procedures
Take a disk drive from a box and remove its protective sleeve.
4
Pull up the disk latch and use it as a handle to install the disk into disk space
5
number 1 as follows:
■ Insert the disk straight down into the slot.
■ Align the two raised buttons on each side of the disk with matching gaps
in the slot.
Installing the NetBackup 5330 appliance
■ Make sure that the bottom of the disk is seated completely.
■ Push down slightly and start to pull the disk latch towards you.
37Hardware installation procedures
This action moves the disk backwards. The connector on the right, rear, of
the disk fits into the pins in the rear of the slot.
■ Continue pulling the latch all the way down until it snaps in place under the
orange tab in the front.
Repeat this step for the remaining disk spaces in the drawer.
After all 12 disks are installed, push the drawer back into the shelf and push
6
the orange latches inward to secure the drawer.
Repeat steps 4 - 6 for the remaining drawers in the following order:
7
Drawer 4, 3, 2, and then 1.
Installing the NetBackup 5330 appliance
The NetBackup 5330 requires two RU rack spaces. Symantec recommends that
you install the appliance in the space directly above the Primary Storage Shelf.
LEFT
Installing the NetBackup 5330 appliance
The rails require one RU rack space and must be installed in the upper RU of the
two required for the appliance. The rails are a tool-free, snap-in design.
To install the appliance
Locate the RUs on the front and the rear of the rack that you plan to use.
1
At the front of the rack, install a cage nut in the center hole of the lower RU on
2
each side.
This hole is used later to secure the appliance to the rack.
Locate the left rail, marked with an L on the side near the front. Note the
3
following:
■ The marked side of the rail must face the side of the rack cabinet when
mounted, not the side of the appliance.
38Hardware installation procedures
■ The rail ends contain unique points for engagement in the rack.
The square protrusion at the top should be placed in the top hole of the
RU. The round blue protrusion at the bottom should be placed in the bottom
hole of the RU.
RIGHT
Installing the NetBackup 5330 appliance
At the rear upper RU of the rack, insert the rear of the rail into the top and the
4
bottom holes of the RU.
Extend the rail toward the front of the rack and insert it into the top and the
5
bottom holes of the RU.
Repeat steps 4 and 5 to install the right rail.
6
Make sure that both rails are parallel and secure.
7
Fully extend both rails forward until the release buttons click.
8
Carefully lift the appliance and tilt the rear down towards the back of the rails.
9
Locate the slots at the back of each rail.
10
39Hardware installation procedures
Installing the SFPs into the Fibre Channel (FC) ports
Insert the two rear standoff pegs that extend from the side of the appliance
11
into the last rail slots.
40Hardware installation procedures
Lower the front of the appliance into the rail slots at the front of the rail
12
extenders. A peg in the middle and a peg at the front of the appliance fit into
the rail slots.
Lift up on the rail release buttons and slide the appliance completely into the
13
rack.
Secure the appliance to the rack on each side by tightening the thumbscrew
14
on the front.
Installing the SFPs into the Fibre Channel (FC) ports
Four small form-factor pluggable (SFP) transceivers are provided. You must insert
them into the four Fibre Channel (FC) ports in slots 1 and 4 in the appliance rear
panel.
To install the SFPs
21
21
Slot 1
Slot 4
FC
FC
Locate the SFPs.
1
Identify the FC ports in slots 1 and 4.
2
Installing the SFPs into the Fibre Channel (FC) ports
41Hardware installation procedures
Insert an SFP partially into a port.
3
Be sure that the metal handle on the end of the SFP is on the top. You do not
4
need to lift the handle up.
Verify that the SFP is seated properly.
5
Remove any endcaps from the ports.
6
Removing SFP end caps
Removing SFP end caps
42Hardware installation procedures
The PCIe riser assemblies in the appliance contain Fibre Channel (FC) or 10Gb
Ethernet cards, depending on the configuration.
The cards in the PCIe risers include SFP transceivers with protective end caps.
The end caps need to be removed before inserting a cable.
To remove an SFP end cap
Grasp the top and bottom of an end cap.
1
Pull the end cap straight back. Do not twist the end cap.
2
Keep the end caps in a dust-free location in case you need them at another
3
time.
Connecting the NetBackup 5330 appliance to the Primary Storage Shelf
Connecting the NetBackup 5330 appliance to the
Primary Storage Shelf
The appliance ships with four, 1 meter, Fibre Channel (FC) cables. FC cables
connect the appliance to the Primary Storage Shelf canisters. To ensure
communication redundancy, connect the units exactly as described in this topic.
The following diagram and table describe the locations of the FC ports on both
components:
43Hardware installation procedures
Figure 3-2
Table 3-1
Appliance FC ports
Slot 1; ports 1 and 2
Slot 4; ports 1 and 2
Appliance and Primary Storage Shelf FC port locations
Appliance FC ports
Table 3-2
Primary Storage Shelf FC ports
Canister A; FC Ch1 and FC Ch2
Canister B; FC Ch1 and FC Ch2
The following diagram shows the appliance FC ports in detail.
Primary Storage Shelf FC ports
Slot 1
Slot 4
FC
FC
21
21
A
B
SAS
SAS
Ch1 Ch2 Ch3 Ch4
Ch1 Ch2 Ch3 Ch4
X
X X
X
X
X
X
X
FC
FC
Connecting the NetBackup 5330 appliance to the Primary Storage Shelf
The following diagram shows the Primary Storage Shelf FC ports and SAS ports,
in canisters A and B, in detail.
44Hardware installation procedures
To connect the appliance to the Primary Storage Shelf
Connect the slot 1 FC ports on the appliance to the appropriate Primary Storage
1
Shelf canister FC ports as follows:
■ Appliance slot 1, port 1 --> Primary Storage Shelf canister B, FC Ch1
■ Appliance slot 1, port 2 --> Primary Storage Shelf canister A, FC Ch1
Connect the slot 4 FC ports on the appliance to the appropriate Primary Storage
2
Shelf canister FC ports as follows:
■ Appliance slot 4, port 1 --> Primary Storage Shelf canister B, FC Ch2
■ Appliance slot 4, port 2 --> Primary Storage Shelf canister A, FC Ch2
See “Connecting the Primary Storage Shelf to the Expansion Storage Shelf”
on page 45.
Primary Storage Shelf
Expansion Storage Shelf
Connecting the Primary Storage Shelf to the Expansion Storage Shelf
Connecting the Primary Storage Shelf to the
Expansion Storage Shelf
SAS cables are used to connect the Primary Storage Shelf to the Expansion Storage
Shelf. Four SAS cables are included with Expansion Storage Shelf. To ensure
communication redundancy, connect the units exactly as described in this topic.
The Expansion Storage Shelf cannot be directly connected to the appliance.
The following diagram and table describe the SAS ports on both components:
45Hardware installation procedures
Figure 3-3
Table 3-3
Primary Storage Shelf SAS ports
Canister A; ports 1 and 2
Primary Storage Shelf and Expansion Storage Shelf SAS port
locations
Primary Storage Shelf SAS ports
Canister B; ports 1 and 2
Table 3-4
Expansion Storage Shelf SAS ports
Canister A; ports 1 and 2
Canister B; ports 1 and 2
Expansion Storage Shelf SAS ports
Connecting the power cords to the NetBackup 5330 appliance and to the storage shelves
To connect the Primary Storage Shelf to the Expansion Storage Shelf
Connect the canister A SAS ports on the Primary Storage Shelf to the
1
appropriate SAS ports on the Expansion Storage Shelf as follows:
■ Primary Storage Shelf canister A, SAS port 1 --> Expansion Storage Shelf
canister A, SAS port 1
■ Primary Storage Shelf canister A, SAS port 2 --> Expansion Storage Shelf
canister B, SAS port 1
Connect the canister B SAS ports on the Primary Storage Shelf to the
2
appropriate SAS ports on the Expansion Storage Shelf as follows:
■ Primary Storage Shelf canister B, SAS port 1 --> Expansion Storage Shelf
canister B, SAS port 2
■ Primary Storage Shelf canister B, SAS port 2 --> Expansion Storage Shelf
canister B, SAS port 2
See “Connecting the power cords to the NetBackup 5330 appliance and to the
storage shelves” on page 46.
Connecting the power cords to the NetBackup 5330
46Hardware installation procedures
appliance and to the storage shelves
Each appliance and each storage shelf contain two AC power supplies. To ensure
power redundancy, connect the power supplies on each component to different AC
power sources.
Typically, the rear of a rack is configured with a Power Distribution Unit (PDU) on
each side. The PDU on each side is from a different source to provide power
redundancy.
Caution: Do not turn on the power to any components while connecting the power
cords. The components must be turned on in a specific sequence to ensure correct
communication. A different topic, referenced at the end of this topic, contains the
sequence that you must follow.
To connect the power cables
Verify that the AC power supply input for the appliance is within one of these
1
ranges:
■ 100 - 127 VAC at 50/60 Hz, 8.2 A
Connecting the power cords to the NetBackup 5330 appliance and to the storage shelves
■ 200 - 240 VAC at 50/60 Hz, 4.4 A
Verify that the AC power supply input for the storage shelves is within the range
2
of 200 - 240 VAC at 50/60 Hz, 9.13 - 10.95 A.
For each component, obtain two power cords that are appropriate for your
3
region and equipment.
On the appliance, connect a power cord to each power supply socket. Connect
4
the other end of each cord to a different PDU.
On the Primary Storage Shelf, connect a power cord to each power supply
5
socket. Connect the other end of each cord to a different PDU.
47Hardware installation procedures
On the Expansion Storage Shelf, connect a power cord to each power supply
6
socket. Connect the other end of each cord to a different PDU.
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
See “Turning on the NetBackup 5330 appliance and the storage shelves and
verifying operation” on page 48.
Turning on the NetBackup 5330 appliance and the
storage shelves and verifying operation
The hardware components must be turned on in a specific sequence to ensure
correct communication between them.
The correct sequence is as follows:
1.Expansion Storage Shelf (if installed)
2.Primary Storage Shelf
3.NetBackup 5330 appliance
To turn on the components and verify operation
Check and verify that the following cables are connected properly and securely:
1
■ Data and network cables on the appliance
■ Fiber Channel (FC) cables between the appliance and the Primary Storage
Shelf
■ SAS cables between the Primary Storage Shelf and the Expansion Storage
Shelf
■ Power cords from each component to the appropriate Power Distribution
Unit (PDU) in the rack
48Hardware installation procedures
On the rear of the Expansion Storage Shelf, turn on both power switches.
2
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
Verify that the left-most LEDs on both power canisters are green.
3
Verify that the LEDs on the disk drawers in the front of the shelf are green.
4
49Hardware installation procedures
Power
Standby power
Locate
Temperature
Service action required
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
Verify that the Power LED on the front, left, of the shelf is green.
5
50Hardware installation procedures
After about "x" minutes, verify that the shelf has fully initialized as follows:
6
■ The 12 disk LEDs on the front of each drawer are green.
■ The blue Service Action Allowed LED is not lit.
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
■ The amber Service Action Required LED is not lit.
■ The two seven-segment numbers on the rear of the shelf show the shelf
ID. For the Expansion Storage Shelf, this number should be 00.
51Hardware installation procedures
On the rear of the Primary Storage Shelf, turn on both power switches.
7
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
Verify that the left-most LEDs on both power canisters are green.
8
Verify that the LEDs on the disk drawers in the front of the shelf are green.
9
52Hardware installation procedures
Power
Standby power
Locate
Temperature
Service action required
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
Verify that the Power LED on the front, left, of the shelf is green.
10
53Hardware installation procedures
After about "x" minutes, verify that the shelf has fully initialized as follows:
11
■ The 12 disk LEDs on the front of each drawer are green.
■ The blue Service Action Allowed LED is not lit.
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
■ The amber Service Action Required LED is not lit.
The two seven-segment numbers on the rear of the shelf show the shelf ID.
12
For the Primary Storage Shelf, this number should be 99.
On the front right panel of the appliance, press the power button to turn on the
13
appliance.
54Hardware installation procedures
After a few minutes, verify that the appliance has fully initialized as follows:
14
■ On the right front panel of the appliance, locate the triangular Status LED
near the top of the LED panel. The LED should be green during normal
operations.
Turning on the NetBackup 5330 appliance and the storage shelves and verifying operation
■ Verify that the disk drive LEDs have initialized properly as follows:
The Status LED (1) should not be lit. The following indications are also
possible:
■ A solid, amber, LED indicates a disk fault.
55Hardware installation procedures
■ A blinking, amber LED indicates that a RAID rebuild is in progress.
The Activity LED (2) indicates the following:
■ The LED is not lit when the disk has spun down, although power is still
on.
■ The LED is solid green when there is no disk activity, although power
is still on.
■ The LED blinks green when the disk spins up.
■ The LED blinks green occasionally when commands are processed.
After all components are fully initialized, the appliance is ready for initial
15
configuration. Proceed to the following topics for information about initial
configuration requirements:
Configuring the IPMI from the NetBackup Appliance Shell Menu
Configuring the IPMI from the NetBackup Appliance
Shell Menu
This section explains how to configure IPMI from the NetBackup Appliance Shell
Menu.
To configure IPMI from the NetBackup Appliance Shell Menu
Before starting the IPMI configuration, obtain the following information for the
1
appliance for which you want to configure the IPMI:
56Hardware installation procedures
IP address
Subnet mask
Gateway IP
address
Also review the following section on IPMI prerequisites.
See “Prerequisites for IPMI configuration” on page 23.
Log on to the NetBackup Appliance Shell Menu.
2
Enter the username and password for the appliance. By default, the user name
3
is admin and the password is P@ssw0rd where 0 is the number zero.
At the Main_Menu prompt, type Support to navigate to the Support menu.
4
From the Main_Menu > Support view, enter the following command to
where IP address is the new IP address of the remote management port. The
Subnet mask and Gateway enable connectivity between your network computer
and the remote management port.
The remote management port must be configured as a DHCP or static address.
At any point in time, you can run the following command to see the IPMI network
details:
IPMI Network Show
IP address for the remote management port so that the default static
IP address of the remote management port can be changed.
Enable connectivity between your network computer and the remote
management port.
Enable connectivity between your network computer and the remote
management port.
Accessing and using the Symantec Remote Management interface
Enter the following command if you want to add a new user to access the IPMI
6
sub-system:
IPMI User Add <User_Name>
At the New Password prompt, enter a password for the user.
The default user name is sysadmin. The default password is P@ssw0rd,
where 0 is the number zero.
At any point in time, you can run the following command to view the users who
can access the IPMI:
IPMI User List
Type Return to return to the Main_Menu prompt.
7
Use a Cat5 cable to connect the IPMI port to the network.
8
The appliance is ready for initial configuration. See the Symantec NetBackup
9
Appliance Initial Configuration Guide for the appropriate platform for information
about initial configuration requirements and procedures.
Accessing and using the Symantec Remote
57Hardware installation procedures
Management interface
The IPMI Web interface is known as Symantec Remote Management in NetBackup
5220 and later appliances: You can use the Symantec Remote Management
interface to log on to the NetBackup Appliance Shell Menu.
Before you use the Symantec Remote Management interface, the following
prerequisites must be met:
■ The Symantec Remote Management interface must first be configured using
the NetBackup Appliance Shell Menu.
■ At least one power cable must be connected to a functioning power source.
■ At least one user must be enabled to use the LAN channel(s).
Accessing and using the Symantec Remote Management interface
To access and use the IPMI Web interface from a remote computer
Log on to a remote computer in the network and open a supported Windows
1
browser.
Enter the remote management port IP address assigned to the remote
2
management port. The following page appears:
Enter your login information. The default user name is sysadmin. The default
3
password is P@ssw0rd, where 0 is the number zero.
Click Login.
The Remote Control section lets you remotely monitor and control the server.
4
Click Launch Console under the Console Redirection tab to launch the
appliance NetBackup Appliance Shell Menu.
58Hardware installation procedures
Accessing and using the Symantec Remote Management interface
This opens a JViewer application that enables you to remotely monitor and
5
control the appliance. This requires Java Runtime Environment (JRE) version
6.0 or later. Install Java (as needed).
Caution: Starting with Java 7 update 45, you may receive a security warning
when you launch the KVM remote console from the appliance IPMI port. The
warning states that you do not have proper permissions and prevents appliance
access from the IPMI port. For information about how to resolve this issue,
refer to the following document:
http://www.symantec.com/docs/TECH212531
You can now access and log on to the shell menu. Enter the user name and
6
password for the NetBackup appliance.
By default, the user name admin has the password, P@ssw0rd where 0 is the
number zero.
59Hardware installation procedures
Appendix
Adding an Expansion
Storage Shelf
This appendix includes the following topics:
■ Adding an Expansion shelf
■ Adding the disk space of an Expansion Storage Shelf from the NetBackup
Appliance Web Console
■ Adding the disk space of an Expansion Storage Shelf from the NetBackup
Appliance Shell Menu
A
Adding an Expansion shelf
This topic explains the installation and the cable connections for an additional
NetBackup 5330 Expansion shelf.
You can use one Expansion shelf with a NetBackup 5330 appliance. Before you
add an Expansion shelf you must have a NetBackup 5330 Primary shelf connected
to the appliance.
You can add a shelf in the following scenarios:
■ To an operational, configured, system
■ To a configured system that has been turned off
Before you add an expansion shelf, be sure to verify that location of the shelf
accommodates the length of the SAS cables.
Each SAS cable is 1 meter (3.28 foot) long. The expansion shelf MUST be placed
next to or under the Primary shelf unless you can provide longer cables.
Adding an Expansion shelf
To determine adequate cable length
Locate a 4U space as close to the Primary shelf as possible.
1
Verify that the SAS cables that ship with the Expansion shelf easily connect
2
to the Primary shelf.
Best practices recommend that you actually hold the SAS cables between the
3
Primary shelf and the intended Expansion shelf location.
Now you can install the Expansion shelf.
To add an Expansion shelf
Install the rack rails and the storage shelf.
1
Connect the two SAS cables between the SAS ports on the Primary shelf and
2
on the Expansion shelf.
Use best practices of redundancy.
■ Connect canister A, port Ch1, on the Primary shelf to canister A, port 1 on
the Expansion shelf.
■ Connect canister A, port Ch2, on the Primary shelf to canister B, port 2 on
the Expansion shelf.
■ Connect canister B, port Ch1, on the Primary shelf to canister B, port 1 on
the Expansion shelf.
■ Connect canister B, port Ch2, on the Primary shelf to canister A, port 2 on
the Expansion shelf.
61Adding an Expansion Storage Shelf
Adding an Expansion shelf
62Adding an Expansion Storage Shelf
Attach the two power cords from the shelf to power outlets in the rack Power
3
Distribution Unit (PDU).
Turn on both power switches on the rear of the Expansion shelf.
4
Adding an Expansion shelf
Verify that the left-most LED on the power canisters are green.
5
Verify that the Power LED on the front, left, of the Expansion shelf is green.
6
63Adding an Expansion Storage Shelf
Verify that the LEDs on the disk drawers in the front of the Expansion shelf are
7
green. Disk drive LEDs blink during initialization.
Locate the LEDs at the left-hand side of each drawer.
8
Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Web Console
Verify that the blue Service Action Allowed LED is not lit.
9
Verify that the amber Fault LED is not lit.
10
On the Expansion shelf, verify that the seven-segment display shows “00”.
11
Add the new disk space from the NetBackup Appliance Web Console or from
12
the NetBackup Appliance Shell Menu.
64Adding an Expansion Storage Shelf
Adding the disk space of an Expansion Storage Shelf
from the NetBackup Appliance Web Console
The following procedure describes how to add new storage shelf disk space to an
operational 5330 NetBackup appliance using the NetBackup Appliance Web
Console.
To add the disk space of an expansion shelf from the NetBackup Appliance Web
Console
Launch the NetBackup Appliance Web Console and verify that the new storage
1
device appears on the Monitor > Hardware page. If the new storage device
does not appear, check the cable connections and make sure that the power
is on.
Click Manage > Storage.
2
Select the Disks tab.
3
Click Scan.
4
In the Do you want to scan for new disks? dialog box, click Yes to start the
5
scan.
Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Shell Menu
When the scan is complete, click OK to refresh the Disks tab.
6
In the Disk column, new ID's should appear for the new Expansion Shelf. 6
new Data disks and 1 new Meta disk is displayed. The data disks have the
following attributes:
■ Type = Data.
■ Status = New Available
The Meta disk has the following attributes:
■ Type = Meta
■ Status = New Available
Click Add for each newly available disk to activate the storage.
7
In the Confirmation dialog box, click Yes to continue.
8
When the process completes, the following message should appear:
Adding disk <disk ID>. Succeeded.
Click OK to refresh the system.
9
Repeat steps 7 through 9 to add each new disk.
After the disks have been added, the Disks tab should show the following
attributes for the new disks:
■ Status = In Use
65Adding an Expansion Storage Shelf
■ Unallocated = n TB
Where n is the usable volume or disk space available in the new disk.
Adding the disk space of an Expansion Storage Shelf
from the NetBackup Appliance Shell Menu
The following procedure describes how to add new storage shelf disk space to a
5330 appliance using the NetBackup Appliance Shell Menu.
Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Shell Menu
To add the disk space of an expansion shelf from the NetBackup Appliance Shell
Menu
Use PuTTY to start an SSH session to access the NetBackup Appliance Shell
1
Menu.
Note: You can also connect a laptop, keyboard and monitor, or KVM to the
appliance to access the NetBackup Appliance Shell Menu.
Log in to the NetBackup Appliance Shell Menu. The Main_Menu prompt
2
appears.
Navigate to the Monitor menu as follows:
3
Enter Monitor and press Enter.
Type Hardware ShowHealth and press Enter.
4
Information about the system appears. Browse to the Primary Storage Shelf
to Expansion Storage Shelf Connection information. The Status column
should say Connected.
At the prompt, type return to return to the Main menu.
5
Perform a scan as follows:
6
■ At the Main_Menu prompt, type Manage and press Enter.
66Adding an Expansion Storage Shelf
■ Type Storage and press Enter.
■ Type Scan and press Enter.
The scan takes a couple of minutes to complete.
View the available storage space as follows:
7
■ Navigate to the Storage menu.
■ At the prompt, type Show Disk and press Enter.
Note that you can add the disks with status New Available.
From the Storage menu, enter Add and press Enter. It displays the disks that
8
are in a New Available state and can be added. Copy a disk ID that is
displayed.
At the prompt, enter add <disk ID> and press Enter. <disk ID> is the disk ID
9
that you copied.
Repeat step 8 and 9 to add each disk ID that is displayed.
View the available storage space as follows:
10
Adding the disk space of an Expansion Storage Shelf from the NetBackup Appliance Shell Menu
■ Navigate to the Storage menu.
■ At the prompt, enter Show Disk and press Enter.
The status of the newly added disks is displayed as In Use and space in
the Unallocated column is the disk space available for the new disk.
67Adding an Expansion Storage Shelf
Index
A
add disk space of additional storage shelf
from NetBackup Appliance Shell Menu 65
from NetBackup Appliance Web Console 64