Symantec NetBackup™ 5230 Appliance Hardware Installation Guide
Release 2.6.1
21340446
Documentation version: Release 2.6.1
PN: 21340446
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Contents
Technical Support .......... ........ ............. ........ ............. ............. ........ ............. ........ . 4
Chapter 1 Introduction .............. ............. ........ ............. ..................... ...... 9
Product overview . ............. ............. ........ ............. ........ ............. ...... 9
Appliance front panel ......... ............. ........ ............. ........ ............. .... 10
Appliance rear panel .... ............. ........ ............. ..................... .......... 12
PCIe riser assemblies and slot numbers ..... ............. ........ ............. ..... 13
Storage shelf front panel .. ........ ............. ............. ........ ............. ....... 14
Storage shelf rear panel ..... ............. ........ ............. ..................... ..... 15
About IPMI configuration ............ ........ ............. ........ ............. .......... 17
Product documentation ....... ............. ..................... ............. ........ .... 18
Chapter 2 Installation requirements .. ............. ........ ............. ............. . 20
Power supply overview .. ........ ............. ........ ............. ............. ........ . 20
Electrical safety ..... ............. ............. ........ ............. ........ ............. ... 21
Heat dissipation . ............. ............. ........ ............. ........ ............. ...... 21
Environmental checklist ............ ........ ............. ..................... ........... 22
Prerequisites for IPMI configuration ............ ........ ............. ............. .... 23
Chapter 3 Preparing for hardware installation .. ............. ............. .... 25
Tools .... ........ ............. ........ ............. ..................... ............. ........ .. 25
About hardware installation ......... ..................... ............. ........ ......... 26
Environmental specifications ..... ............. ........ ............. .................... 27
ESD-preventive measures ..... ............. ........ ............. ............. ........ .. 28
Ensuring rack readiness ......... ............. ........ ............. ..................... 28
Checking the shipping packages . ............. ........ ............. ............. ..... 29
Chapter 4 Installing hardware into racks ..... ........ ............. ................ 31
Precautions - heavy equipment ....... ............. ........ ............. ............. . 31
Removing the protective film from the storage shelf .. ............. .............. 32
Installing the Symantec Storage Shelf guide rails ......... ............. ........ .. 33
Installing the Symantec Storage Shelf into a rack .. ............. ........ ......... 35
Installing the NetBackup appliance guide rails ......... ..................... ...... 35
Installing the NetBackup appliance into a rack .. ............. ........ ............. 37
Chapter 5 Cable connections .. ........ ............. ............. ........ ............. ...... 39
About the cables ............... ............. ........ ............. ..................... .... 39
Connecting the VGA cable ....... ............. ........ ............. ............. ....... 40
Connecting the network cables ..... ............. ........ ............. ........ ......... 40
Connecting the appliance to one or more storage shelves ............. ........ 41
Connecting the small form-factor pluggable (SFP+) transceivers ............ 42
Connecting the power cables .. ........ ............. ............. ........ ............. . 43
Chapter 6 Verifying the operation of the appliance and
configuring IPMI ..... ............. ............. ........ ............. ........ 44
Hardware verification and turning on the NetBackup 5230 appliance
and storage shelf ..... ............. ........ ............. ............. ........ ........ 44
Turning on the storage shelves .......... ............. ........ ............. ........ ... 45
Turning on the appliance .......... ........ ............. ........ ............. ........... 46
Configuring the IPMI from the NetBackup Appliance Shell Menu . ........ ... 48
Accessing and using the Symantec Remote Management
interface .. ........ ............. ............. ........ ............. ........ ............. . 50
Appendix A Hardware Checklists ..... ............. ............. ........ ............. ....... 53
8Contents
Rack front . ............. ..................... ............. ........ ............. ........ ...... 53
Rack rear .................. ............. ........ ............. ..................... ........... 53
Index ....... ............. ........ ............. ............. ........ ............. ........ ............. .................... 55
Introduction
This chapter includes the following topics:
■ Product overview
■ Appliance front panel
■ Appliance rear panel
■ PCIe riser assemblies and slot numbers
■ Storage shelf front panel
■ Storage shelf rear panel
Chapter
1
■ About IPMI configuration
■ Product documentation
Product overview
Two disk drives in a RAID 1 configuration provide the operating system for the
appliance. These disk drives are located in slots 0 and 1 in the appliance front
panel.
The appliance also provides eight data and parity disk drives that vary in storage
capacity. These disk drives are located in slots 4 through 11 in the appliance front
panel. Refer to the Symantec NetBackup 5230 Appliance and Symantec Storage
Shelf Product Description for descriptions of the storage capacities that are available.
Configurations that include at least one Storage Shelf require a SAS RAID controller
card that is installed in a PCIe add-in slot in the appliance. The appliance also has
the Fibre Channel port cards that are installed in the PCIe slots for all configurations.
Appliance front panel
The front panel of the appliance contains 12 hard disk drive slots and an LED panel.
Every NetBackup 5230 appliance contains 12 disk slots. They are numbered from
0 to 11, starting at the lower left-hand corner. The appliance has two SAS disks
that are installed in slots 0 and 1, which are used for the operating system and
mirrored RAID1 support. These two active system disks allow one of the disks to
be swapped out while the appliance is running.
Eight storage disks are installed in slots four through 11. The hot spare is in slot
11, in the top right-hand corner of the appliance.
The system disk drives are circled in red. The storage disk drives are circled in
yellow.
The NetBackup 5230 may not require a Symantec Storage Shelf to provide storage.
The standard appliance contains 1-TB storage disks which provide 4-TB of formatted
storage capacity. It is also possible to purchase 3-TB storage disks which provide
14-TB of available storage capacity. If additional storage is needed Symantec
Storage Shelves can be added.
Appliance front panel
10Introduction
A small panel is attached to the right side of the appliance. The panel contains
system LEDs and operations buttons. The LEDs provide information about the
functionality of the appliance. The details are provided in Table 1-1.
Table 1-1
1
DescriptionNumber
AC power button with integrated LED (executes a shutdown before turning off
power)
NetBackup Appliance front panel controls and features
Appliance front panel
11Introduction
Table 1-1
NetBackup Appliance front panel controls and features (continued)
DescriptionNumber
Hard drive activity LED2
System ID button with integrated LED3
System cold reset button (turns off power instantly)4
NIC4/eth3 activity LED (on when linked; flashes when in use at the rate of speed)5
NIC3/eth2 activity LED (on when linked; flashes when in use at the rate of speed)6
NMI button (This button triggers a nonmaskable interrupt. All server data is lost.)7
NIC1/eth0 activity LED (on when linked; flashes when in use at the rate of speed)8
NIC2/eth1 activity LED (on when linked; flashes when in use at the rate of speed)9
System status LED (green when status is good; amber when faults have occurred)10
Each hard disk drive has two LEDs which give the drive status, as shown in the
following diagram.
The following table describes the LEDs in the disk drives.
Table 1-2
Disk drive module LEDs
Status LED1
Not lit
Solid amber
Blinking amber
IndicationColorDescriptionNumber
No faults
Disk fault
RAID rebuild is in
progress.
Appliance rear panel
12Introduction
Table 1-2
Disk drive module LEDs (continued)
IndicationColorDescriptionNumber
Activity LED2
Not lit Solid green
Blinking green
Blinking green
occasionally
The disk has spun
down.
No disk activity.
The disk spins up.
Commands are
processed.
On the left side of the front panel, a black tag can be pulled out to display the serial
number of the appliance.
See “Appliance rear panel” on page 12.
Appliance rear panel
The NetBackup Appliance rear panel provides access to the communication ports,
PCIe add-in cards, and the hot-swappable power supplies. The add-in cards are
installed at the factory before the appliance ships.
PCIe riser assemblies and slot numbers
13Introduction
Table 1-3
3
4, 5, 6
11
12
NetBackup Appliance rear panel
FunctionNumber
Power Supply Modules #1, #21, 2
Starting with NetBackup Appliance release 2.6.0.2, the eth0/NIC1 port can
be configured and used in your network for backup jobs. If you decide to
use this port for backups, you must configure the remote management (IPMI)
port to access the appliance.
NIC2/eth1, NIC3/eth2, and NIC4/eth3 are used for public networks. All three
ports are 1Gb connectors.
DB-15 VGA connector7
RJ45 Serial-A port (reserved)8
USB connectors9
Remote management (IPMI) port10
NIC5/eth4 and NIC6/eth5, left to right: 10Gb network connectors for public
networks
PCIe add-in adapter slots (for SAS RAID Controller, Fibre Channel, and
10Gb Ethernet cards)
Serial-B port (reserved)13
See “Storage shelf front panel” on page 14.
PCIe riser assemblies and slot numbers
Each appliance contains two PCIe riser assemblies. Each riser assembly can hold
three PCIe add-in cards. The riser numbers and slot numbers determine which slot
a card can occupy. The following diagram shows the PCIe risers as R2 and R1. In
the R2 riser the PCIe slots are numbered from 1 to 3, from the bottom to the top of
the riser. In the R1 riser the PCIe slots are numbered from 4 to 6, from the bottom
to the top of the riser.
Riser 2
Riser 1
Slot 1
Slot 2
Slot 3
Slot 4
Slot 5
Slot 6
Storage shelf front panel
14Introduction
Figure 1-1
See “Storage shelf front panel” on page 14.
Appliance PCI risers and slot numbers
Storage shelf front panel
The Symantec Storage Shelf front panel contains 16 disk drives that are configured
in a RAID 6 array.
Each of the 16 drives slot contains a drive bay, a drive release button, and two
LEDs. The bay houses the disk drive module which includes the disk drive and a
carrier. The release button lets you remove the drive from the storage shelf. The
LEDs provide status and activity information about each drive.
The storage shelf front panel includes two sets of three LEDs embedded in the
handle on the right side of the shelf. These LEDs provide information about the
overall storage system and about the system components.
Table 1-4
Disk status
Power/activity
Symantec Storage Shelf disk drive LED status indicators (1)
DescriptionStateLED name
Green
Amber
Green
Amber
Normal operation
Abnormal or no operation
Normal operation
Abnormal or no operation
Storage shelf rear panel
15Introduction
Table 1-5
Symantec Storage Shelf system LED status indicators (2)
DescriptionStateLED name
Power
Global enclosure
status
I/O Module 1 activity
I/O Module 2 activity
Heartbeat
Not lit
Solid green
Not lit
Solid green
Amber
Red
Not lit
Flashes green
Not lit
Flashes green
Not lit
Flashes green
Off
On
Off
On
One power supply offline
Both power supplies offline
N/AN/AReserved
No activity
Activity
No activity
Activity
System off
Normal operation
The 16 disk drives in the storage shelf are labeled as shown. The drive in slot 16
is the hot spare.
See “Storage shelf rear panel” on page 15.
Storage shelf rear panel
The rear panel of the Symantec Storage Shelf contains two I/O modules and two
power supplies. The I/O modules make the storage capacity in the storage shelf
available to the RAID controller in the NetBackup Appliance. This section provides
information about the rear panel of the storage shelf.
Storage shelf rear panel
16Introduction
Table 1-6
Storage Shelf rear panel
DetailsElementNumber
SAS_IN port LED1
SAS_OUT port LED4
I/O module LED5
Power supply LED6
Not lit - no link available
Solid green - link available
Flashes green - activity
Red - power supply failure
Connected to the NetBackup ApplianceSAS_IN port2
Connected to a second storage shelf, if usedSAS_OUT port3
Not lit - no link available
Solid green - link available
Flashes green - activity
Red - power supply failure
Not lit - off
Solid green - ready
Flashes green - N/A
Red - starting up
Not lit - power is not detected
Solid green - power is ok
Flashes green - power supply is not turned on
Red - power cannot be turned on
Note: When the Symantec Storage Shelf starts, the primary I/O module (on the left
IPMI
port
side of the rear panel) starts first. Its LED turns green a few seconds after the start.
The LED of the secondary I/O module (on the right of the rear panel) starts after
the primary module is operational.
About IPMI configuration
The Intelligent Platform Management Interface (or IPMI) provides management and
monitoring capabilities independently of the host system's CPU, firmware, and
operating system. You can configure the IPMI sub-system for your appliances. The
IPMI sub-system can be connected by using the remote management port, located
on the rear panel of the appliance.
The following figure shows the remote management port (or the IPMI port) on the
rear panel of a 5230 appliance:
About IPMI configuration
17Introduction
The IPMI is beneficial after an unexpected power outage shuts down the connected
system. In case the appliance is not accessible after the power is restored, you can
use a laptop or desktop computer to access the appliance remotely by using a
network connection to the hardware rather than to an operating system or login
shell. This enables you to control and monitor the appliance even if it is powered
down, unresponsive, or without any operating system.
The following diagram illustrates how IPMI works:
How does IPMI work?
When an appliance is powered
off or cannot be accessed
using the network interface
Symantec NetBackup
Appliance
Remote
Management
Port
Out of band management using IPMI
Remote Management Console
Product documentation
Some of the main uses of IPMI are the following:
■ Manage an appliance that is powered off or unresponsive. Using the IPMI, you
can power on, power off, or restart the appliance from a remote location.
■ Provides out-of-band management and help manage situations where local
physical access to the appliance is not possible or preferred like branch offices
and remote data center.
■ In case the appliance is not accessible using regular network interfaces, you
can access the NetBackup Appliance Shell Menu remotely using IPMI.
18Introduction
Product documentation
Note: Only the NetBackup Appliance Shell Menu can be accessed by using the
IPMI interface. The NetBackup Appliance Web Console cannot be accessed
by using the IPMI interface.
■ Reimage the appliance from the IPMI interface by using ISO redirection.
■ Monitor hardware health of the appliance from a remote location.
■ Avoid messy cabling and hardware like keyboard, monitor, and mouse (KVM)
solutions.
This document is available to customers and end users.
Product documentation
Table 1-7 and Table 1-8 list documents for the NetBackup 5230 Appliance and the
Symantec Storage Shelf.
19Introduction
Table 1-7
NetBackup Appliance and Symantec Storage Shelf hardware-related
documentation
Symantec NetBackup 5230
Appliance and Symantec Storage
Shelf Product Description
NetBackup 5230 Appliance and
Symantec Storage Shelf Safety
and Maintenance Guide
Table 1-8
NetBackup Appliance and Symantec Storage Shelf software-related
documentation
Symantec NetBackup 5230 Initial
Configuration Guide
Symantec NetBackup Appliance
Administrator's Guide
Symantec NetBackup Appliance
Release Notes
DescriptionDocument
Describes all aspects of the appliance and the attached
storage shelf. Provides general safety, compliance, and
environmental information.
Provides detailed safety information. Provides the
guidelines for routine monitoring and physical
maintenance of the appliance.
DescriptionDocument
Provides information to set up the appliance in your
network and to create storage partitions.
Describes the aspects of the NetBackup appliance
software, and how to implement a storage pool across
your company's network.
Lists the important information for a specific software
release.
Symantec NetBackup Appliance
Command Reference Guide
Contains the detailed information about the NetBackup
appliance shell commands.
Refer to http://www.symantec.com/docs/DOC2792 to obtain NetBackup Appliance
documentation.
See “Product overview” on page 9.
Chapter
Installation requirements
This chapter includes the following topics:
■ Power supply overview
■ Electrical safety
■ Heat dissipation
■ Environmental checklist
■ Prerequisites for IPMI configuration
2
Power supply overview
The appliance and the Symantec Storage Shelf each have two power modules,
which connect to the main AC power source. Both modules, on both devices, provide
redundant power in case of failure.
Two power cords (one per appliance and storage shelf) are provided. Connect each
power cord to an independent AC power source.
This section describes the requirements of the appliance power supply. Before
installing the appliance, check whether the power supply satisfies the conditions
for proper running of the appliance.
If multiple appliances are to be installed on site, check whether the power distribution
in your equipment room satisfies the power requirements. You should include the
maximum input power and the quantity of devices in your planning.
Electrical safety
21Installation requirements
Table 2-1
AC voltage range
The appliance has two power modules that provide redundancy. When selecting
the installation site of the appliance and storage shelves, consider the following:
See “Power supply overview” on page 20.
See “Heat dissipation” on page 21.
See “Environmental checklist” on page 22.
Electrical safety
Use the following best practices to ensure that your environment has the correct
electrical setup.
■ Verify proper grounding for the main AC power supply.
■ Overcurrent and overload protection must be available for the entire system.
Power values
Storage ShelfApplianceSubcomponent
580 W750 WMaximum power consumption
100 V to 240 V90 V to 132 V
180 V to 264 V
50 Hz to 60 Hz47 Hz to 63 HzAC frequency range
■ The circuits and the associated circuit breakers must provide enough power
and overload protection.
■ Separate the power supply from other large distribution loads or engines to
prevent possible damage to the appliance. Examples of systems that have a
large power draw include air-conditioners, elevators, or factory machines.
See “Power supply overview” on page 20.
Heat dissipation
This section describes heat dissipation requirements of the appliance and the
storage shelf. Before installing the devices, check whether the heat dissipation on
site satisfies the conditions for proper running of the device. For optimal
maintenance, ventilation, and heat dissipation, pay attention to the following when
installing the appliance and the storage shelf into the rack cabinet.
■ For proper ventilation, the rack cabinet should be at least 100 cm (4 ft) away
from surrounding walls and at least 120 cm (4 ft) away from any other cabinet(s).
■ To keep a convective air flow between the cabinet and the equipment room,
ensure there are no obstructions on all sides of the cabinet.
The applince takes in air from the front panel and circulates the air through the
system. Fans discharge air from the rear of the appliance. Air flows from front to
rear. The optional bezel can be installed on the front panel without any reduction
in air movement.
Environmental checklist
The following table describes the environmental checklist that must be completed
before appliance installation.
Environmental checklist
22Installation requirements
Table 2-2
Facility preparation
Air conditioning
Moisture proofing
Heating
Dust proof
Lightning strike protection
Environmental considerations
RequirementItem
The floor meets load-bearing requirements. Wiring troughs,
ladders, and holes are ready. All construction is complete.
If the temperature in the room may exceed 35°C, install air
conditioners which can be restarted upon recovery from a power
failure. Do not let the air conditioner blow directly on the devices.
If the relative humidity is greater than 70%, a dehumidifying
device must be installed. Examples of such devices include an
air conditioner that provides a dehumidification function or a
special-purpose dehumidifier. Water penetration, dripping, and
condensation must all be prevented in the equipment room.
If the temperature in the room is lower than the stated minimum
of 10°C, heating devices are required.
If the equipment room is located near a potential source of dust
or other particulate matter, a double aluminum alloy window
and an anti-theft fire door must be installed. The devices must
be separated from the door and a baffle must be used to prevent
dust pollution.
The equipment room must have a lightning protection device
such as lightning rod or lightning strip. The grounding of the
lightning protection device and the protective grounding of the
equipment room must share a grounding body.
In addition, make sure that the following special requirements are met:
■ Before installation, check whether you need to submit a qualification certificate
of the installation company to the property management in charge of the
installation site.
■ Before transportation, ensure that the dimensions of the devices meet the
requirements of the transportation passages (such as elevators and
passageways).
During transportation of the devices, avoid collision with doors, walls, or other
structures. Do not touch the surface of components with dirty gloves.
See “Power supply overview” on page 20.
See “Electrical safety” on page 21.
See “Heat dissipation” on page 21.
Prerequisites for IPMI configuration
Verify the following configuration prerequisites:
■ Ensure that you have a dedicated network infrastructure. The remote
management port is1 Gb/s for NetBackup 5230 appliances.
■ The remote management port can auto-negotiate its link speed of up to 1 Gbps
for 5230 appliances.
Prerequisites for IPMI configuration
23Installation requirements
Note: If the IPMI is connected to a managed switch port, Symantec recommends
configuring the switch port to auto-negotiation.
■ If a firewall exists between the appliance and the remote devices that manage
an appliance (like a laptop computer), open the following ports:
SSH22
HTTP80
SNMP162
HTTPS443
KVM623
RMM ISO/CD5120
RMM floppy5123
CD5124
Prerequisites for IPMI configuration
SSL5127
KVM CLI5900
RMM CLI7578
SSL7582
Note: If you have a private internal network, remember to configure the settings
accordingly in your network address translation (NAT).
■ The remote management port must be configured as a DHCP or static address.
24Installation requirements
Chapter
Preparing for hardware installation
This chapter includes the following topics:
■ Tools
■ About hardware installation
■ Environmental specifications
■ ESD-preventive measures
3
Tools
■ Ensuring rack readiness
■ Checking the shipping packages
The following tools and supplies are required for hardware installation.
■ Phillips screwdrivers M3-M6
■ Knife (for opening cartons)
■ ESD preventive wrist strap or gloves
■ Cable labels
■ Pen or pencil with which to write on labels
■ Cable ties and diagonal cutting pliers (optional)
■ Multimeter (optional)
About hardware installation
Warning: NetBackup equipment and containers can weigh in excess of 70 lbs (31.75
kg). Improper handling can result in injury or equipment damage. Use appropriate
techniques, tools, and materials when handling NetBackup equipment.
The hardware installation flow is as follows:
■ Understand the NetBackup Appliance and the Symantec Storage Shelf.
■ Check safety precautions.
■ Check installation requirements.
The rack rails that are provided for the appliance are extensible to 31.5” (800mm).
The part number of these rails is AXXPRAIL. This distance is the maximum
depth that is allowed between rack posts. If the distance between rack posts is
longer than 31.5” (800mm) the rails and the appliance cannot be properly
installed. Other rails may have different lengths. The width of the appliance is
19” (482.6mm).
The rack rails that are provided for the Symantec Storage Shelf are extensible
to 36” (914mm). This distance is the maximum depth that is allowed between
rack posts. If the distance between rack posts is longer than 36” (914mm) the
rails and the appliance cannot be properly installed. The width of the storage
shelf is 19” (482.6mm).
■ Unpack the devices.
About hardware installation
26Preparing for hardware installation
■ Install rack rails in the equipment racks for the NetBackup Appliance and
Symantec Storage Shelf. The storage shelf is heavier than the appliance. All
storage shelves should be installed at the bottom of the rack, below the
appliance.
■ Install the NetBackup Appliance and Symantec Storage Shelf into the rack rails.
The appliance height is 2U and the storage shelf height is 3U. Guide pins on
the devices are used to position the devices correctly on the rail. It sits completely
inside the rack.
■ Screws are provided with the hardware as needed. Insert the screws into the
rack. Use the screws in back and in front to secure the devices to the rack.
■ If your appliance rails have built-in pins instead of screws, secure the pins in
the rack holes. The blue pin indicates the bottom of the rail.
■ Connect the two SAS cables between the appliance and the Symantec Storage
Shelf that is closest to the appliance.
■ Plug the two power cables which are provided for each device into appropriate
AC power supplies.
■ Turn on the storage shelf first, and let it initialize. If you have two storage shelves,
turn on the storage shelf that is not connected to the appliance. When that
storage shelf has initialized turn on the other storage shelf and let it initialize.
■ Turn on the appliance.
■ Ensure that the devices operate properly and begin the configuration for the
device.
Environmental specifications
Table 3-1 lists the requirements for the NetBackup appliance and storage devices.
Environmental specifications
27Preparing for hardware installation
Table 3-1
Operating altitude
Environmental requirements
RequirementComponent
120VAC (U.S.)Storage shelf nominal voltage
10°C to 35°C (50°F to 95°F)Operating temperature
-10°C to 50°C (14°F to 122°F)Storage temperature
-40°C to 60°C (-40°F to 140°F)Transportation temperature
10% to 80%Relative humidity operating range
10% to 90%Relative humidity storage range
5% to 90%Relative humidity transportation range
10°C (50°F) per hour maximumRelative humidity operating gradient
15°C (59°F) per hour maximumRelative humidity storage gradient
-30 meters to 3,000 meters (-98.4 ft to 9842.5 ft)
In altitudes from -60 meters to +1,800 meters,
the ambient temperature ranges from 5°C to
35°C.
When the altitude ranges from 1,800 meters to
3,000 meters, the environment temperature
decreases by 0.6°C if the altitude increases by
100 meters.
-30 meters to 3,000 metersStorage altitude
ESD-preventive measures
28Preparing for hardware installation
Table 3-1
Noise
See “Checking the shipping packages” on page 29.
Environmental requirements (continued)
ESD-preventive measures
ESD-preventive clothes, wrist straps, and gloves prevent static electricity from
damaging the devices. ESD-preventive clothes provide the best protection, followed
by a protective grounded wrist strap, and lastly by protective gloves.
Symantec recommends that you wear ESD-preventive clothes if they are available.
If they are not available, wear a protective grounded wrist strap, or if a wrist strap
is unavailable, protective gloves.
If you wear ESD-preventive clothes, be sure to fasten the buttons.
Wearing an ESD-preventative wrist strap or band
Stretch your hand through the ESD-preventive wrist strap or band.
1
Fasten the ESD-preventive wrist device to fully touch your skin.
2
An ESD-preventive wrist strap has a plug or metal clip. Perform one of the
3
following steps depending on your environment.
■ Insert the plug into the ESD jack on a workbench.
RequirementComponent
< 72 dB(A)
This value reflects the maximum noise of the
NetBackup appliance when the ambient
temperature is 25°C (77°F).
■ Attach the metal clip to an unpainted metal surface on the appliance, rack
cabinet, or the specific component you are working on.
You can verify that you are ESD-free with an appropriate meter. Use the instructions
that apply to your meter.
See “Environmental specifications” on page 27.
Ensuring rack readiness
The rack should be checked as follows:
■ Ensure that the rack is properly installed and grounded.
Checking the shipping packages
■ The rack rails that are provided for the appliance are extensible to 31.5” (800mm).
The part number of these rails is AXXPRAIL. This distance is the maximum
depth that is allowed between rack posts. If the distance between rack posts is
longer than 31.5” (800mm) the rails and the appliance cannot be properly
installed. Other rails may have different lengths. The width of the appliance is
19” (482.6mm).
■ The rack rails that are provided for the Symantec Storage Shelf are extensible
to 36” (914mm). This distance is the maximum depth that is allowed between
rack posts. If the distance between rack posts is longer than 36” (914mm) the
rails and the appliance cannot be properly installed. The width of the storage
shelf is 19” (482.6mm).
■ Ensure that the rack is at least 100 cm (approximately 3 feet) away from the
walls.
■ Ensure that the clearance between any racks is at least 120 cm (approximately
4 feet) for maintenance, adequate ventilation, and effective heat dissipation.
■ Ensure that other equipment does not prevent air transfer between the cabinet
and the room. Adequate distance is necessary for cooling of the devices.
29Preparing for hardware installation
Checking the shipping packages
Before unpacking devices, check that the packages are intact and undamaged.
The appliance package should include the following items:
■ The NetBackup Appliance
■ Mounting rails for the appliance
■ Snap-in screw locks for attaching the appliance to the rack
■ Two AC-power cords for the appliance
■ A portfolio containing license information, documentation, and a USB stick.
If one or more storage shelves are included with the appliance, each storage shelf
package should contain the following:
■ The Symantec Storage Shelf
■ Mounting rails for each shelf
■ Screws to attach the rails to the rack
■ Snap-in screw locks to secure the screws that attach the rails to the rack
■ Two AC-power cords for each shelf
■ Two SAS cords for each shelf
Checking the shipping packages
Before you unpack the devices, perform the following checks.
To check devices before unpacking
Verify that the quantity of the packages which were received matches the
1
shipping documentation quantity.
Check that the packages are intact. If the packages are severely damaged or
2
are wet, perform Step 4.
If the packages are intact, unpack the devices.
3
If the packages are not intact, stop unpacking and identify any problems. Report
4
the situation to the local engineering manager.
Caution: Store any unpacked systems indoors to protect them from the weather. If
products are damaged, take photographs of the damaged goods and archive them
in a safe place along with any shipping records and invoices.
See “ESD-preventive measures” on page 28.
30Preparing for hardware installation
Chapter
Installing hardware into racks
This chapter includes the following topics:
■ Precautions - heavy equipment
■ Removing the protective film from the storage shelf
■ Installing the Symantec Storage Shelf guide rails
■ Installing the Symantec Storage Shelf into a rack
4
■ Installing the NetBackup appliance guide rails
■ Installing the NetBackup appliance into a rack
Precautions - heavy equipment
Warning: Inappropriate handling of NetBackup components can result in serious
injury, equipment damage, or both. A NetBackup 5230 appliance weighs 52 lbs
(23.58 kg), with disks installed. A Symantec Storage Shelf weighs about 71.7 lbs
(32.5 kg) with disks installed. Use appropriate practices, techniques, and tools when
handling these components.
Please comply with local regulations about moving heavy items. At least two people
are required to move and install the devices.
The heaviest devices in any equipment rack should be installed in the bottom of
the rack. If heavy devices are installed at the top of the rack, the rack may tip over.
Injury to personnel and damage to equipment is very possible. The Symantec
Removing the protective film from the storage shelf
Storage Shelf is heavier than the appliance. Therefore, you must install the storage
shelf in the bottom of the rack. Install the appliance above the storage shelves.
The following list describes dimensions of the storage shelf:
■ Height: 13.1 cm (5.25”)
■ Width: 44.7 cm (17.6”)
■ Depth: 56.1 cm (22.1”)
■ Weight: 32.5 kg (71.7 lbs)
The rack rails that are provided for the Symantec Storage Shelf are extensible to
36” (914mm). This distance is the maximum depth that is allowed between rack
posts. If the distance between rack posts is longer than 36” (914mm) the rails and
the appliance cannot be properly installed. The width of the storage shelf is 19”
(482.6mm).
The appliance weight and dimensions are listed below.
■ 52 pounds (23.58 kg)
■ 27.39" (69.59 cm) deep
■ 17.24" (43.8 cm) wide
32Installing hardware into racks
■ 3.45" (8.76 cm) high
The rack rails that are provided for the appliance are extensible to 30” (752mm).
This distance is the maximum depth that is allowed between rack posts. If the
distance between rack posts is longer than 30” (752mm) the rails and the appliance
cannot be properly installed. The width of the appliance is 19” (482.6mm).
Make sure that the installation location has extra space for the following:
■ Front bezels and rack handles
■ Rear panel power supply latches
■ Rear panel cable connectors
Removing the protective film from the storage shelf
The Symantec Storage Shelf ships with a clear, protective film on the top, bottom,
and sides of the chassis. You need to remove the film before you install the storage
shelf into the rack. The storage shelf does not install properly if the film is not
removed.
The front panel and the rear panel do not include any film.
Installing the Symantec Storage Shelf guide rails
To remove the protective film
Warning: Make sure that another person is available to help lift the storage shelf.
Peel the protective film from the top of the storage shelf.
1
Lift up one end of the storage shelf and peel the film from the bottom of the
2
chassis.
When approximately half of the film is removed, lift the other end of the storage
3
shelf and remove the remaining film.
Peel the film from the sides of the storage shelf.
4
Discard all of the film.
5
See “Installing the Symantec Storage Shelf guide rails” on page 33.
Installing the Symantec Storage Shelf guide rails
The Symantec Storage Shelf is shipped with left and right mounting rails. These
rails install in a standard 19-inch rack. The front plates of the rails are marked left
and right. Two-inch lips on the bottoms of the rails provide a shelf on which the
storage system sits. Extenders that are built into the rails let you adjust the rails for
the depth of the rack.
33Installing hardware into racks
Caution: Due to the weight of the units, Symantec recommends that storage shelves
be installed at or near the bottom of the rack.
Requirements
■ 19-inch equipment rack
■ Available 3U slot
■ Six M5 screws (provided)
■ Six cage nuts (provided)
■ Number 2 Phillips screwdriver
■ Flashlight
Installing the Symantec Storage Shelf guide rails
To install the Symantec Storage Shelf guide rails
Determine the installation positions of the guide rails in the rack.
1
This list describes the components in the diagram.
DescriptionNumber
34Installing hardware into racks
1
Locate the left mounting rail in the box in which the Symantec Storage Shelf
2
Location of a screw on the rear of the storage shelf handle. Insert
the screw here to connect the bottom of the rail to the rack. The
shelf sits on the ledge of the rail.
Location of a second screw to hold the storage shelf to the rack.2
is shipped. The mounting plate at the front end of the rail is marked Front Left.
Install snap-in cage nuts in the rack as follows:
3
■ Locate the M5 snap-in cage nuts in the package in which the storage shelf
was sent.
■ Identify the bottom third of the 3U section in the front and back of the rack
where you want to install the storage shelf.
Note: The mounting rails are 1U high. The holes that are used to secure
the rail in the rack are in the middle of that height.
■ From the inside of the rack, insert snap-in cage nuts in cutouts in the front
and back where you want to install the mounting rail. Make sure that the
nuts are installed at the same level.
Orient the left mounting rail so that the lip is at the bottom and on the inside of
4
the rack. You can adjust the length of the rail to fit the depth of the rack.
Note: The lip on the rail that supports the storage shelf must be on the inside
of the rack and at the bottom of the rail.
Installing the Symantec Storage Shelf into a rack
Align the screw holes in the rail with the snap-in cage nut that you installed in
5
the rack.
Insert M5 screws and tighten. Screws are shipped with the unit.
6
Repeat Steps 1 through 6 for the right mounting rail. Be sure that rails are
7
installed at the same height.
Installing the Symantec Storage Shelf into a rack
Caution: Due to the weight of the units, Symantec recommends that storage shelves
be installed at or near the bottom of the rack.
Warning: A Symantec Storage Shelf weighs about 71.7 lbs (32.5 kg). Use appropriate
practices, techniques, and tools when handling these components.
To install the Symantec Storage Shelf into a rack
Verify that the guide rails are properly installed and securely fastened in the
1
rack.
Insert snap-in cage nuts in cutouts on both sides of the front of the rack to
2
secure the storage shelf. The snap-in cage nuts must align with the
through-holes in top third of each ear on the storage shelf when the storage
shelf is installed in the rack.
35Installing hardware into racks
Slide the storage shelf along the mounting rails into the rack cabinet.
3
Insert M5 screws in the through-holes in the ears of the front panel and tighten.
4
The through-holes must align with the snap-in cage nuts installed earlier.
See “Installing the NetBackup appliance guide rails” on page 35.
Installing the NetBackup appliance guide rails
Before you install the devices in a rack:
Installing the NetBackup appliance guide rails
■ Determine the installation positions of the guide rails in the rack.
This list describes the components of the drawing.
DescriptionNumber
Captive screw that connects the appliance to the rack.1
Blue peg that connects the rail bottom to the rack.2
Empty (no screws or pegs).3
Silver peg that connects the rail top to the rack.4
36Installing hardware into racks
The silver peg is on the top of each rail. The blue peg is on the bottom of each rail.
The blue peg and the square silver peg snap into the rack without screws or cage
nuts.
Installing the NetBackup appliance into a rack
To install the rack rails
Identify the one U on each side of the rack where you decided to install the
1
rails.
Verify that there is one complete U available under the U used for rail
2
installation.
Locate the left rail, with the L at the front end. The L faces the left side wall of
3
the rack, not the inside of the rack.
Guide the rail into the two holes in the one U that you selected.
4
Hook the silver peg on the front of the rail into the top hole in the U.
5
Snap the blue peg on the front of the rail into the bottom hole in the U.
6
Repeat steps 3 to 6 for the rail on the right side of the rack.
7
37Installing hardware into racks
Verify that both rails are parallel and fastened securely.
8
See “Installing the NetBackup appliance into a rack” on page 37.
Installing the NetBackup appliance into a rack
The appliance should be installed above any storage shelves. This configuration
allows proper weighting of the rack.
Installing the NetBackup appliance into a rack
To install the NetBackup appliance into a rack
Verify that the guide rails are properly installed and securely fastened.
1
Insert two snap-in screw locks into the rack immediately underneath the guide
2
rails.
These locks secure the appliance when it is fully installed into the rack.
Pull out both the rail extenders as far as they can easily and safely extend.
3
The release button should click when the rails have been fully extended.
Warning: The appliance weighs at least 52 lbs (23.58 kg). Use at least two
people to lift or move the appliance.
Lift the appliance with the rear panel facing towards the rear of the rack.
4
Tilt the device down towards the back of the rack.
5
Insert the two rear "standoff" pegs extending from the side of the device into
6
the rail slots at the back of the rail extenders.
Slowly drop the front of the device into the rail slots at the front of the rail
7
extenders. A peg in the middle and a peg at the front of the device fit into the
rail slots.
Lift up on the guide rail release buttons and push the device into the rack.
8
Fasten the appliance to the rack with the two screws that are attached to the
9
device. Screw them into the snap-in cage nuts previously attached to the rack
in the correct position.
See “About the cables” on page 39.
38Installing hardware into racks
Cable connections
This chapter includes the following topics:
■ About the cables
■ Connecting the VGA cable
■ Connecting the network cables
■ Connecting the appliance to one or more storage shelves
■ Connecting the small form-factor pluggable (SFP+) transceivers
■ Connecting the power cables
Chapter
5
About the cables
The NetBackup appliances and storage devices use the following types of cables.
Cables shipped with the product:
■ AC power cables for connecting the devices to main AC power source
The NetBackup appliance and storage shelves currently ship with two AC power
cords. To improve the power distribution within a rack environment, Symantec
will ship two of the Power Distribution Unit (PDU) compatible cords (C13-C14)
instead of the AC power cords. The transition to the new cords will be gradual.
■ SAS cables to connect the appliance to a storage device and to connect storage
devices to each other.
Cables which the customer must provide:
■ 1 Gb/s network cables
■ 10 Gb/s network cables
■ Fibre Channel cables for client and device connections
■ PS/2 to USB adapter cable
NIC2/
ETH1
NIC1/
ETH0
NIC3/
ETH2
NIC4/
ETH3
IPMI
NIC5/
ETH4
NIC6/
ETH5
■ KVM cable
Connecting the VGA cable
When the appliance is initialized, a monitor can be connected to the Video Graphics
Array (VGA), and a keyboard can be attached to the USB port. Alternatively, you
can connect the VGA to a Keyboard Video Mouse (KVM) adapter or switch.
To connect the VGA Cable
Insert the connector of a VGA (DB15) cable into the video port on the rear
1
panel of the NetBackup appliance.
See “Appliance rear panel” on page 12.
Connect the other end of the cable directly to a monitor, or to a KVM adapter,
2
or KVM switch.
Connecting the network cables
Connecting the VGA cable
40Cable connections
The networking ports are accessed on the rear panel of the device. The remote
management port is for use by Symantec Technical Support staff or by approved
field service technicians. The following picture shows the layout of the network
ports. It includes the four 1 Gb Ethernet ports on the left and the two 10 Gb Ethernet
ports on the right. The remote management (IPMI) port is located to the left of the
10 Gb Ethernet ports.
Ethernet ports NIC2/eth1, NIC3/eth2, NIC4/eth3, NIC5/eth4, and NIC6/eth5 can be
connected to public networks.
Connecting the appliance to one or more storage shelves
See “Connecting the small form-factor pluggable (SFP+) transceivers” on page 42.
Connecting the appliance to one or more storage
shelves
The SAS RAID controller PCIe card is inserted in Slot 1 of PCIe Riser Assembly
2. This card is installed at the factory. An authorized field technician can replace
an existing card or add a card if the card was not ordered originally. Customers are
not permitted to perform these operations.
Serial Attached SCSI (SAS) cables must be used to connect the appliance with
one or more storage shelves.
41Cable connections
Table 5-1
To connect the SAS cables
Connect a SAS cable to each of the two ports marked "SAS_IN" on the storage
1
shelf.
Connect the other end of each SAS cable to a SAS port on the PCIe RAID
2
card in the appliance.
When more than one storage shelf is used, connect the SAS_OUT ports in the
3
first shelf to the SAS_IN ports in the second storage shelf.
Do not connect the SAS_OUT ports of the last storage shelf to any device.
4
See “Connecting the power cables” on page 43.
Appliance and storage shelf components
FeatureNumbers
SAS RAID PCIe card1
1 Gb Ethernet ports2
Serial port3
Remote management (IPMI) port4
10 Gb Ethernet ports5
Storage shelves6
Connecting the small form-factor pluggable (SFP+) transceivers
Connecting the small form-factor pluggable (SFP+)
transceivers
The NetBackup appliance requires an SFP Fibre Channel adapter to be plugged
into the Fibre Channel ports if the appliance uses a Fibre Channel plug-in. The
adapter allows usage of both optical and copper Fibre Channel cables.
The NetBackup appliance supports Fibre Channel (FC) tape out PCIe add-in cards
and a 10 Gb Ethernet NIC with two ports. The cards connect to other devices
through fiber optic cables. Using the tape out card (Fibre Channel) as an example,
this section describes how to connect a fiber optic cable. The procedure to connect
fiber optic cables is the same for both cards.
The fiber optic cables require Small Form-factor Pluggable (SFP+) transceivers,
which are provided with each Fibre Channel add-in card. The diagram shows the
SFP (1) and the fiber optic cable which is attached to it (2).
42Cable connections
Supported SFPs are listed as follows:
■ Finisar
■ JDSU
Warning: The laser beams of an optical interface board or inside an optical fibre
can cause eye damage. Do not look directly into the transceiver or point the
transceiver at another person's eyes.
When connecting optical fibers, note the following:
■ An optical transceiver is electrostatic sensitive and it should be placed in an
ESD-preventive and dust-proof environment for transportation, storage, and
use.
■ Optical fibers and optical transceivers not in use must be protected with dust
caps seated properly on the connectors. If the optical transceiver is contaminated,
carefully clean the optical interface.
■ Keep the surface of all optical connectors clean and free from scratches.
■ Do not squeeze, distort, fold, or repair an optical fiber.
■ Do not bend the optical fiber into a circle with a radius less than 5 cm. Otherwise,
the optical fiber may be damaged, which reduces the system performance or
causes data loss.
To connect optical fibers
Put on proper ESD-preventive gloves or wrist straps.
1
Take the cap of the optical transceiver out of the interface of the tape out card
2
(two-port 8 Gb FC HBA).
Remove an optical fiber from its packaging.
3
Remove the caps of the optical connectors.
4
Plug an optical connector into the interface of the card.
5
Ensure that the optical connector is securely inserted into the optical transceiver.
6
Connect the other optical connector of the optical fiber to a Fibre Channel
7
switch.
See “About the cables” on page 39.
Connecting the power cables
Connecting the power cables
43Cable connections
Caution: The equipment should be completely installed and all network cables
should be connected before any devices are connected to power sources.
The NetBackup appliance has two power modules that are accessible on the rear
panel of the device. Each module requires a separate AC power cable or PDU cord.
Connect one end of the cable or cord to a power module, and then plug the other
end into a 120-VAC socket.
The storage shelf also has two power modules that are accessible on the rear panel
of the device. Each module requires a separate AC power cable or PDU cord.
Connect each module to a 120-VAC socket.
Chapter
Verifying the operation of the appliance and configuring IPMI
This chapter includes the following topics:
■ Hardware verification and turning on the NetBackup 5230 appliance and storage
shelf
■ Turning on the storage shelves
6
■ Turning on the appliance
■ Configuring the IPMI from the NetBackup Appliance Shell Menu
■ Accessing and using the Symantec Remote Management interface
Hardware verification and turning on the NetBackup 5230 appliance and storage shelf
Check the information in Table 6-1 after the hardware installation and cable
connections are complete, but before the devices are turned on.
Note: Do not attach external devices, such as tape drives or SAN clients, to the
appliance until this process has been completed.
Turning on the storage shelves
Warning: Confirm that all power to the devices is turned off to prevent personnel
injuries and to prevent damage to the devices.
Verify that the devices and cables are installed correctly. The following table provides
instructions for checking the device installation.
45Verifying the operation of the appliance and configuring IPMI
Table 6-1
Symantec Storage Shelf
NetBackup appliance
AC power cables
SAS drive cables
SAS drive cables for more
than one storage shelf, if
used
Installation confirmation
The storage shelf is placed
securely in the lowest portion
of the rack cabinet.
The appliance is placed
securely in the lower portion
of rack cabinet, above the
storage shelf or shelves.
The AC power cables of the
appliance and all storage
shelves are connected to the
power modules and the AC
power supply.
The SAS cables connect the
two RAID ports in the
appliance to the two SAS_IN
ports in the storage shelf.
SAS cables connect the two
SAS_IN ports in the second
shelf to the two SAS_OUT
ports in the first shelf.
Subsequent shelves are
connected in the same
manner.
Incorrect installationCorrect installationComponent
The storage shelf is
insecurely mounted or
mounted too high within the
rack cabinet.
The appliance is insecurely
mounted or mounted too high
within the rack cabinet.
Only one power cable is
connected to the device.
One or both SAS cables fail
to connect the two RAID ports
in the appliance to the two
SAS_IN ports in the storage
shelf.
One or both SAS drive cables
fail to connect the second
storage shelf to the first
storage shelf.
Turning on the storage shelves
These steps should be followed in the given order when turning on the devices for
the first time.
Caution: You must turn on each storage shelf before you turn on the NetBackup
appliance. When the storage shelves have initialized, proceed to turn on the
appliance.
To turn on the storage shelves
Connect both AC power connectors of each storage shelf to two main AC
1
power supply outlets or PDU connections.
Turn on both power switches.
2
Wait until the storage shelf system power LED and the global enclosure status
3
LED on the front panel are green. Make sure that the disk status and activity
LEDs on each disk drive are green. If they are not green, contact Symantec
Technical Support.
See “Storage shelf front panel” on page 14.
Turning on the appliance
All devices must be correctly installed and all cables must be connected properly.
When turning on the NetBackup hardware, do not remove or handle any disks,
optical fibers, or network cables. Otherwise, data may be lost and equipment may
be damaged.
Turning on the appliance
46Verifying the operation of the appliance and configuring IPMI
To turn on the NetBackup appliance
Connect both AC power connectors on the rear panel of the appliance to two
1
main AC power supply outlets.
Attach a monitor to the VGA plug, and a keyboard to one of the USB ports. If
2
a KVM switch is available, attach both the monitor and keyboard to the switch,
and plug the switch into the VGA.
Verify that each storage shelf has been turned on and is running properly.
3
Turning on the appliance
Turn on the appliance, using the power button which is located on the right
4
side of the front panel.
Determine if the NetBackup appliance is running properly.
5
■ Check the Status LED (1), and Activity (2) LED on the installed disk drives
on the front panel.
47Verifying the operation of the appliance and configuring IPMI
The Status LED (1) should not be lit. The following indications are possible:
■ A solid, amber, LED indicates a disk fault.
■ A blinking, amber, LED indicates that a RAID rebuild is in progress.
The Activity LED (2) indicates the following:
■ The LED is not lit when the disk has spun down, although power is on.
■ The LED is solid green when there is no disk activity, although power
is on.
■ The LED blinks green when the disk spins up.
■ The LED blinks green occasionally when commands are processed.
■ Review all LEDs on the front control panel.
Configuring the IPMI from the NetBackup Appliance Shell Menu
DescriptionNumberDescriptionNumber
System status LED6System ID button1
Power button and LED7NMI button (do not use)2
Hard drive activity LED8eth0 NIC1 activity LED3
eth3 NIC4 activity LED9eth2 NIC3 activity LED4
eth1 NIC2 activity LED10System cold reset button5
48Verifying the operation of the appliance and configuring IPMI
■ Check the power supply module LEDs on the rear panel. Each module has
one LED.
See “Hardware verification and turning on the NetBackup 5230 appliance and
storage shelf” on page 44.
Configuring the IPMI from the NetBackup Appliance
Shell Menu
This section explains how to configure IPMI from the NetBackup Appliance Shell
Menu.
Configuring the IPMI from the NetBackup Appliance Shell Menu
To configure IPMI from the NetBackup Appliance Shell Menu
Before starting the IPMI configuration, obtain the following information for the
1
appliance for which you want to configure the IPMI:
49Verifying the operation of the appliance and configuring IPMI
IP address
Subnet mask
Gateway IP
address
IP address for the remote management port so that the default static
IP address of the remote management port can be changed.
Enable connectivity between your network computer and the remote
management port.
Enable connectivity between your network computer and the remote
management port.
Also review the following section on IPMI prerequisites.
See “Prerequisites for IPMI configuration” on page 23.
Log on to the NetBackup Appliance Shell Menu.
2
Enter the username and password for the appliance. By default, the user name
3
is admin and the password is P@ssw0rd where 0 is the number zero.
At the Main_Menu prompt, type Support to navigate to the Support menu.
4
From the Main_Menu > Support view, enter the following command to
5
configure the remote management port:
IPMI Network Configure <IPAddress> <Netmask> <GatewayIPAddress>
where IP address is the new IP address of the remote management port. The
Subnet mask and Gateway enable connectivity between your network computer
and the remote management port.
The remote management port must be configured as a DHCP or static address.
At any point in time, you can run the following command to see the IPMI network
details:
IPMI Network Show
Accessing and using the Symantec Remote Management interface
Enter the following command if you want to add a new user to access the IPMI
6
sub-system:
IPMI User Add <User_Name>
At the New Password prompt, enter a password for the user.
The default user name is sysadmin. The default password is P@ssw0rd,
where 0 is the number zero.
At any point in time, you can run the following command to view the users who
can access the IPMI:
IPMI User List
Type Return to return to the Main_Menu prompt.
7
Use a Cat5 cable to connect the IPMI port to the network.
8
The appliance is ready for initial configuration. See the Symantec NetBackup
9
Appliance Initial Configuration Guide for the appropriate platform for information
about initial configuration requirements and procedures.
Accessing and using the Symantec Remote
50Verifying the operation of the appliance and configuring IPMI
Management interface
The IPMI Web interface is known as Symantec Remote Management in NetBackup
5220 and later appliances: You can use the Symantec Remote Management
interface to log on to the NetBackup Appliance Shell Menu.
Before you use the Symantec Remote Management interface, the following
prerequisites must be met:
■ The Symantec Remote Management interface must first be configured using
the NetBackup Appliance Shell Menu.
■ At least one power cable must be connected to a functioning power source.
■ At least one user must be enabled to use the LAN channel(s).
Accessing and using the Symantec Remote Management interface
To access and use the IPMI Web interface from a remote computer
Log on to a remote computer in the network and open a supported Windows
1
browser.
Enter the remote management port IP address assigned to the remote
2
management port. The following page appears:
Enter your login information. The default user name is sysadmin. The default
3
password is P@ssw0rd, where 0 is the number zero.
Click Login.
The Remote Control section lets you remotely monitor and control the server.
4
Click Launch Console under the Console Redirection tab to launch the
appliance NetBackup Appliance Shell Menu.
51Verifying the operation of the appliance and configuring IPMI
Accessing and using the Symantec Remote Management interface
This opens a JViewer application that enables you to remotely monitor and
5
control the appliance. This requires Java Runtime Environment (JRE) version
6.0 or later. Install Java (as needed).
Caution: Starting with Java 7 update 45, you may receive a security warning
when you launch the KVM remote console from the appliance IPMI port. The
warning states that you do not have proper permissions and prevents appliance
access from the IPMI port. For information about how to resolve this issue,
refer to the following document:
http://www.symantec.com/docs/TECH212531
You can now access and log on to the shell menu. Enter the user name and
6
password for the NetBackup appliance.
By default, the user name admin has the password, P@ssw0rd where 0 is the
number zero.
52Verifying the operation of the appliance and configuring IPMI
Appendix
Hardware Checklists
This appendix includes the following topics:
■ Rack front
■ Rack rear
Rack front
Use the list in Table A-1 to check items visible from the front of the rack.
A
Rack rear
Table A-1
Use the list in Table A-2 to assure that all components visible from the back of the
rack are installed correctly.
Requirements for hardware accessible from the front
TasksYes, No, N/A
Verify that the appliance is secured in the rack, on top of any storage
shelves.
For the NetBackup 5230 Appliance:
■ Verify that the two disk drives in slots 0 and 1 in the front panel are
installed securely.
■ Verify that the eight storage disks, in slots 4 to 11, are installed securely.
Verify that the Symantec Storage Shelves, if used with the appliance, are
securely installed. All shelves should be installed beneath the appliance to
prevent the rack from tipping.
Rack rear
54Hardware Checklists
Table A-2
Requirements for hardware accessible from the rack rear
TasksYes, No, N/A
Verify that the back of each appliance and storage shelf is secured in the
rack.
Verify that the power cords that are connected to each appliance are
connected to a 240-VAC power source.
Verify that the power cords that are connected to each storage shelf are
connected to a 240-VAC power source.
Verify that eth0 on the rear panel of the appliance is only used for
management purposes. This port should not be connected to the customer's
production network.
Verify that Ethernet cables connect the 1Gb or 10Gb Ethernet ports on the
appliance to a switch or other network interface.
Verify that the cable in the IPMI port is secure.
Verify that a SAS cable connects each SAS port on the appliance to a
SAS_IN port on the first storage shelf. The maximum supported length of
the SAS cable is 1 meter ( 3.28 feet).
Index
A
air flow 21
appliance
connecting to a storage shelf 41
dimensions 32
front panel 10
NetBackup 5230 system LEDs 10
network ports 40
PCIe add-in card slots 12
rear panel 12, 40
storage disk drives 10
system disk drives 10
C
cables
connecting a VGA cable to a NetBackup 5230
Appliance 40
connecting network cables to a NetBackup 5230
Appliance 40
fiber 42
network 40
power 43
SFP transceivers 42
types 39
VGA 40
configure
IPMI 48
D
dimensions
appliance 32
storage shelf 32
documentation
NetBackup 5230 Appliance 19
F
front panel
NetBackup 5230 Appliance 10
storage shelf 14
H
hardware
precautions 31
hardware preparation
check packages 29
electrostatic discharge prevention 28
rack preparation 28
tools 25
heat dissipation 21
hot spare
NetBackup 5230 Appliance 10
storage shelf 15
I
IPMI configuration 48
about 17
prerequisites 23
L
LEDs
NetBackup 5230 Appliance front panel 10
storage shelf
front panel 14
rear panel 15
N
NetBackup 5220 Appliance
environmental checklist 22
power supply 20
NetBackup 5230 Appliance
environmental specifications 27
hardware checklist
rack front 53
rack rear 53
hardware preparation
process flow 26
P
ports
NetBackup 5230 Appliance public network 40
ports (continued)
storage shelf
rear panel 15
product overview
NetBackup 5230 Appliance 9
protective film, removing from the storage shelf 32
R
rack rails
NetBackup 5230 Appliance 35
storage shelf 33
rear panel
NetBackup 5230 Appliance 12
storage shelf with a NetBackup 5230
Appliance 41
S
safety
electrical 21
heavy equipment 38
power cables 44
SAS cables
connecting a NetBackup 5230 Appliance and a
storage shelf 41
SFP+
connecting to fiber cables 42
small form-factor pluggable (SFP+) transceivers 42
specifications
NetBackup 5230 Appliance 27
storage shelf
connecting to the NetBackup 5230 Appliance 41
dimensions 32
front panel 14
installing into a rack 35
LEDs 14
rack rails 33
rear panel 15
removing the protective film 32
56Index
V
validation
NetBackup 5230 Appliance 46
NetBackup 5230 hardware checks 44
storage shelf 45
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