FileS t ore N8300 Clustered NAS Storage System
V100R001
Hardware Installation Guide
Issue
Date
01
2009-12-15
Symantec Corporation
Page 2
Symantec provides customers with comprehensive technical support and service. For any assistance,
please contact our local office or company headquarters.
Symantec Corporation
Address: 350 Ellis St, Mou ntain View CA
Website: http://www.symantec.com
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Symantec Corporation
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and other Symantec trademarks are trademarks of Symantec Corporation.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Symantec
and the customer. All or part of the products, services and features described in this document may not be
within the purc hase scope or t he usage sco pe. Unless ot herwise spec ified in the c ontract, al l statements ,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notic e. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Symantec Corporation
Page 3
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide Contents
Contents
About This Document.....................................................................................................................1
1.1 Common Safety Precautions ...........................................................................................................................A-2
2.3 Components of the N8300...............................................................................................................................A-3
4.2 Tools and Meters ............................................................................................................................................. A-1
4.3 Checking the Installation Environment ..........................................................................................................A-3
4.4 Unpacking and Checking the Devices............................................................................................................A-4
4.4.1 Unpacking the Package..........................................................................................................................A-4
4.4.2 Checking Goods and Devices................................................................................................................ A-5
5 Installing the N8300................................................................................................................. A-1
5.1.3 Wearing the ESD-Preventive Wrist Strap.............................................................................................. A-2
5.1.4 Wearing the ESD-preventive Clothes .................................................................................................... A-4
5.1.5 Wearing the ESD-preventive Gloves ..................................................................................................... A-5
5.2 Installing the Integrated N8300.......................................................................................................................A-5
5.2.1 Locating the Installation Site of the N8300...........................................................................................A-6
6.2 General Wiring Instructions............................................................................................................................A-2
6.3 General Wiring Instructions for Optical Fibers .............................................................................................. A-2
6.4 Basic Wiring and Bundling Technology .........................................................................................................A-3
6.5.5 Connecting Serial Port Cables.............................................................................................................A-14
7 Checking the Hardware Installation.................................................................................... A-1
7.1 Checking the Installation of the N8300 ..........................................................................................................A-1
7.2 Checking the Cable Connections ....................................................................................................................A-3
7.3 Checking the Optical Fiber Connections ........................................................................................................A-5
8 Powering on and Checking.................................................................................................... A-1
9.2 Removing the Integrated N8300.....................................................................................................................A-3
A How to Obtain Help ....................................................................................................................1
A.1 Preparations For Contacting Symantec.............................................................................................................. 1
A.1.1 Collecting Troubleshooting Information .................................................................................................. 1
A.1.2 Making Debugging Preparetions .............................................................................................................. 2
A.2 How to Use the Document ................................................................................................................................. 2
A.3.1 Contacting Technical Support ................................................................................................................... 3
A.3.2 Licensing and registration......................................................................................................................... 3
B Acronyms and Abbreviations ....................................................................................................1
ii Symantec Corporation Issue 01 (2009-12-15)
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide Figures
Figures
Figure 2-1 Appearance of the cabinet .................................................................................................................. A-2
Figure 2-2 Front view of the N8300..................................................................................................................... A-3
Figure 2-3 Front view of the clustered NAS engine node...................................................................................A-4
Figure 2-4 Rear view of the clustered NAS engine node .................................................................................... A-4
Figure 2-5 Front view of the storage unit.............................................................................................................A-5
Figure 2-6 Rear view of the storage unit..............................................................................................................A-5
Figure 6-10 Installing the SFP+ optical module and optical fiber .................................................................... A-14
Figure 6-11 Serial port cables.............................................................................................................................A-15
Figure 8-1 Initial state of the power switches on the PEM/fan module of the D200 disk enclosure .................A-2
Figure 8-2 State of the power switches after the PEM/fan modules are powered on .........................................A-2
Figure 8-3 Initial state of the power switches on the PEM/fan module of the S2300 controller enclosure ....... A-3
Figure 8-4 State of the power switches after the PEM/fan modules are powered on .........................................A-3
Figure 8-5 Switching on the power supply for the clustered NAS engine node................................................. A-4
Figure 9-1 Procedure for migrating the N8300.................................................................................................... A-2
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide About This Document
About This Document
Purpose
This document describes hardware installation of the FileStore N8300 Clustered NAS Storage
System. This document covers the following parts in sequence: precautions and preparations
for installation, installation procedure, wiring, installation check, power-on and check of the
device.
Version
The following table lists the product versions related to this document.
Product Name Version
FileStore N8300 Clustered Storage System V100R001
Intended Audience
This document is intended for:
z
Technical support engineers
z
Maintenance engineers
Organization
This document is organized as follows.
Chapter Description
1 PrecautionsThis chapter describes the safety precautions against personal
injuries and device damages during installation and maintenance.
2 Device IntroductionThis chapter describes all the devices to be installed, including
3 Installation
Procedure
Issue 01 (2009-12-15) Symantec Corporation 1
the cabinet, the integrated N8300, and all components.
This chapter describes the hardware installation procedure.
Page 10
About This Document
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Chapter Description
4 PreparationsThis chapter describes preparations for the hardware installation.
5 Installing the N8300This chapter describes how to install the components of the
N8300 into the cabinet.
6 WiringThis chapter describes the wiring method.
7 Checking the
Hardware Installation
8 Powering on and
Checking
9 Migrating the N8300This chapter describes how to migrate the N8300.
A How to Obtain HelpThis chapter describes the preparations that users should make
B Acronyms and
Abbreviations
Conventions
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
This chapter describes the check items after the hardware
installation.
This chapter describes how to power on and check the N8300.
before obtaining help from Symantec Corporation. and how to
contact Symantec Corporation.
This chapter describes acronyms and abbreviations used in this
document.
Indicates a hazard with a high level of risk, which if not
2 Symantec Corporation Issue 01 (2009-12-15)
avoided, will result in death or serious injury.
Indicates a hazard with a medium or low level of risk,
which if not avoided, could result in minor or moderate
injury.
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.
Indicates a tip that may help you solve a problem or save
time.
Provides additional information to emphasize or
supplement important points of the main text.
Page 11
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide About This Document
General Conventions
Convention Description
Times New Roman Normal paragraphs are in Time New Roman.
Boldface
ItalicBook titles are in italics.
Courier New
Command Conventions
The command conventions that may be found in this document are defined as follows.
Convention Description
Boldface
ItalicThe parameters of a command line are in italics.
[ ] Items (keywords or arguments) in brackets [ ] are optional.
{ x | y | ... } Optional items are grouped in braces and separated by
[ x | y | ... ] Optional items are grouped in brackets and separated by
Heading1, heading2, heading3, and Block Label are in
boldface.
Examples of information displayed on the screen are in Courier
New.
The keywords of a command line are in boldface.
vertical bars. One item is selected.
vertical bars. One item is selected or no item is selected.
{ x | y | ... }* Optional items are grouped in braces and separated by
[ x | y | ... ]* Optional items are grouped in brackets and separated by
GUI Conventions
The GUI conventions that may be found in this document are defined as follows.
Convention Description
Boldface
> Multi-level menus are in boldface and separated by the ">"
vertical bars. A minimum of one item or a maximum of all
items can be selected.
vertical bars. Several items or no item can be selected.
Buttons, menus, parameters, tabs, window, and dialog titles
are in boldface. For example, click OK.
signs. For example, choose File > Create > Folder.
Issue 01 (2009-12-15) Symantec Corporation 3
Page 12
About This Document
Keyboard Operations
The keyboard operations that may be found in this document are defined as follows.
Format Description
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Key
Key 1+Key 2 Press the keys concurrently. For example, pressing
Key 1, Key 2 Press the keys in turn. For example, pressing Alt, A means
Mouse Operations
The mouse operations that may be found in this document are defined as follows.
Action Description
Click Select and release the primary mouse button without
Double-click Press the primary mouse button twice continuously and
Drag Press and hold the primary mouse button and move the
Press the key. For example, press Enter and press Tab.
Ctrl+Alt+A means the three keys should be pressed
concurrently.
the two keys should be pressed in turn.
moving the pointer.
quickly without moving the pointer.
pointer to a certain position.
Update History
Updates between document issues are cumulative. Therefore, the latest document issue
contains all updates made in previous issues.
Updates in Issue 01 (2009-12-15)
Initial commercial release.
4 Symantec Corporation Issue 01 (2009-12-15)
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 1 Precautions
1 Precautions
About This Chapter
This chapter describes the safety precautions against personal injuries and device damages
during installation and maintenance.
Before performing any operation, read carefully the operation instructions and precautions in
this document to minimize the possibility of accidents. The Attention, Caution, Warning,
and Danger items in other documents do not cover all the safety precautions that must be
followed. They are only the supplements to the safety precautions for operations as a whole.
Therefore, the personnel in charge of installation and maintenance are required to understand
these basics of safety operations and to be trained to master the proper operating methods.
Besides, they are required to obtain corresponding professional qualifications.
When performing any operation, obey the local safety regulations. The safety precautions
provided in the documents are supplements to the local safety regulations.
When operating Symantec devices, strictly follow the precautions and special safety
instructions.
The personnel in charge of the installation and maintenance must be trained to learn the
proper operating methods and all safety precautions. Only the trained and qualified personnel
can install and maintain the device.
1.1 Common Safety Precautions
This section describes safety regulations that should be complied to in installing, operating,
and maintaining all devices. Part of these precautions apply to selecting measuring and testing
devices.
1.2 Electricity Safety
This section describes the safety precautions against high voltage, thunderstorm, large
creepage current, power cable, fuse, and electrostatic discharge.
1.3 Laser
This section describes the safety precautions against the laser.
Issue 01 (2009-12-15) Symantec Corporation A-1
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1 Precautions
1.4 Others
This section describes the safety precautions during inserting and removing a board, bundling
signal cables, and handling cables at a low temperature.
1.1 Common Safety Precautions
This section describes safety regulations that should be complied to in installing, operating,
and maintaining all devices. Part of these precautions apply to selecting measuring and testing
devices.
All Precautions
To ensure the safety of operators and devices, follow all the precautions listed on the device
labels and manuals during installing, operating, and maintaining the devices.
The Caution, Warning, and Danger items in all documents do not cover all the safety
precautions that must be followed. They are only the supplements to the safety precautions.
Local Regulations and Standards
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
When operating the devices, follow local regulations and standards. The safety precautions
provided in the documents are supplementary to the local safety regulations.
Basic Installation Requirements
The personnel in charge of the installation and maintenance can install, operate, and maintain
the devices only when they have completed strict trainings on various precautions and correct
operation methods.
z
The installation, operation, and maintenance can be performed only by the qualified
personnel who have completed corresponding trainings.
z
Only the qualified professional personnel are allowed to remove the security facilities
and overhaul the devices.
z
Only the personnel certificated or authorized by the provider are allowed to replace or
modify the devices or components (including the software).
z
The operators should report to the person in charge the faults or errors that may result in
security accidents.
Grounding Requirements
The following requirements are made for the devices to be grounded.
z
Ground the devices before installing them; remove the grounding cables after the devices
are removed.
z
Do not damage the grounding conductor.
z
Do not operate the devices before grounding them.
z
The installed devices must be grounded. Before handling the devices, check that they
are grounded reliably.
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 1 Precautions
Personal Injuries
z
Do not handle the devices or cables on a thunderstorm day.
z
To avoid an electric shock, do not connect an ultra low voltage circuit terminal to a
communication network voltage circuit terminal.
z
To protect your eyes from the laser, do not look into the optical fiber outlet with unaided
eyes.
z
To avoid an electric shock, wear an ESD-preventive wrist strap, ESD-preventive gloves,
and ESD-preventive clothes, and take off electricity conductive objects such as
ornaments and watches before handling the devices.
z
When a fire accident occurs, run out of the buildings or the device installation site
immediately, and press the fire alarm or phone the fire department. Do not re-enter the
buildings that are on fire.
Device Security
z
Before handling the devices, fix them firmly on the floor or other firm objects such as
walls or installation racks.
z
When the system is running, ensure that the ventilation openings are not blocked.
z
When installing the filler panels, fasten the screws with corresponding tools.
z
After the devices are installed, clean the empty packages out of the installation site.
1.2 Electricity Safety
This section describes the safety precautions against high voltage, thunderstorm, large
creepage current, power cable, fuse, and electrostatic discharge.
High Voltage
z
The high voltage power supply offers power to the device. Direct or indirect contact
(through damp objects) with high voltage mains supply may result in a fatal danger.
z
Improper high voltage operations may result in a fire accident or an electric shock.
Thunderstorm
This is only applicable to wireless stations or devices with an antenna feeder.
High voltage and AC operations, or operations on a steel tower or a mast on a thunderstorm
day are prohibited. Otherwise, a fatal danger may be caused.
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1 Precautions
Large Creepage Current
The devices must be grounded before the power supply is switched on. Otherwise, the safety
of operators and devices may be impaired.
If a "Large Creepage Current" label is affixed beside the power supply terminal, the protection
grounding terminal on the device shell must be grounded before connecting to an AC input
power supply to avoid the electric shock on the human body caused by the creepage current of
the device.
Power Cable
Installation and removal of live cables are prohibited. Transient contact between the core of
the power cable and the conductor may generate electric arc or spark, which may cause fire
accidents or eye injuries.
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
z
Before installing or removing the power cables, turn off the power switch.
z
Before connecting the power cables, confirm that the labels and marks on the power
cables comply with the requirements of the actual installation.
Fuse
For the safe device running, replace the blown fuse with a fuse of the same type and
specifications.
Electrostatic Discharge
The static electricity generated by the human body may damage the electrostatic sensitive
components on the circuit board such as the large-scale integrated circuit (LIC).
z
In the following situations, the human body will generate a static electromagnetic field:
human body moving, clothes friction, friction between shoes and the ground, or holding
ordinary plastic in hand. The static electromagnetic field will remain within the human
body for a long time.
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 1 Precautions
z
Before touching the device, or hand-holding circuit boards or ASICs, wear a grounded
electrostatic discharge (ESD) preventive wrist strap. It can prevent the sensitive
components from being damaged by the static electricity in the human body.
1.3 Laser
This section describes the safety precautions against the laser.
When handling optical fibers, do not stand close to, or look into the optical fiber outlet
directly with unaided eyes.
Laser transceivers and transmitters are used in the optical transmission system and related test
tools. The optical fiber or the connector transmits the laser that has a very high power density
and is invisible to human. The retina may be damaged if you look into the laser outlet with
unaided eyes.
Viewing a naked optical fiber end or damaged optical fiber with unaided eyes at a distance
greater than 150 mm will not cause eye injuries. However, damage may occur if an optical
tool such as a microscope, magnifying glass, or eye loupe is used to view the energized
optical fiber end.
Laser Safety Guidelines
Read the following guidelines to avoid laser radiation:
z
All the operations should be performed by the authorized personnel who have completed
the approved trainings.
z
Wear a pair of goggles when you are handling lasers or fibers.
z
Ensure that the optical source is switched off before disconnecting optical fiber
connectors.
z
Do not look into the end of a naked optical fiber or an open connector when you are not
sure whether the optical source is switched off or not.
z
Ensure that the optical source is switched off by measuring the optical power with an
optical power meter.
z
Before opening the front door of an optical transmission system, ensure that you are not
exposed to laser radiation.
z
Do not use an optical tool such as a microscope, a magnifying glass, or an eye loupe to
observe the optical connector or the optical fiber end.
Handling Optical Fibers
Obey the following requirements when handling fibers.
z
Cutting and splicing optical fibers must be performed by the trained personnel only.
z
Before cutting or splicing an optical fiber, ensure the optical fiber is disconnected from
the optical source. After disconnecting the optical fiber, protect all the optical connectors
by using optical fiber caps.
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1 Precautions
1.4 Others
This section describes the safety precautions during inserting and removing a board, bundling
signal cables, and handling cables at a low temperature.
Inserting and Removing a Board
When inserting a board, wear an ESD-preventive wrist strap and ESD-preventive gloves, and insert the
board gently to avoid distorting pins on the backplane.
z
Insert the board along the slot guide.
z
To avoid short-circuit or scratch, ensure that either side of a board is not in contact with
that of another board.
z
To avoid damaging the sensitive components by the electrostatic discharge of your body,
do not touch the board circuit, components, connectors, or connection slots with a bare
hand.
Bundling Signal Cables
The signal cables must be bundled separately from the large-current cables or high-voltage cables at a
spacing of at least 30 mm.
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Laying Cables
The plastic skin of the power cables may crack due to an ultra low temperature and an intense
impact or vibration. To ensure the safety of the construction, obey the following requirements.
z
All cables must be laid at a temperature above zero.
z
If the cables are stored at a temperature below zero, they must be moved to a new place
and stored at the room temperature for more than 24 hours before being laid.
z
When carrying the cables, especially at a low temperature, move them gently. Improper
operations such as directly pushing the cables down from the truck are prohibited.
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 2 Device Introduction
2 Device Introduction
About This Chapter
This chapter describes all the devices to be installed, including the cabinet, the integrated
N8300, and all components.
2.1 Cabinet
This chapter describes the cabinet of FileStore N8300 Clustered NAS Storage System.
2.2 Integrated N8300
This section describes the appearance and dimensions of the N8300.
2.3 Components of the N8300
This section describes the components of the N8300.
2.1 Cabinet
This chapter describes the cabinet of FileStore N8300 Clustered NAS Storage System.
FileStore N8300 Clustered NAS Storage System (hereinafter referred to as the N8300) is 19
inches wide and can be installed in a common cabinet.
The N610E-22 cabinet of Symantec Corporation is a dedicated cabinet for storage devices.
The N8300 supports AC power supply. This document mainly describes the N610E-22
cabinet with an AC power supply, as shown in Figure 2-1.
Issue 01 (2009-12-15) Symantec Corporation A-1
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2 Device Introduction
Figure 2-1 Appearance of the cabinet
The external dimensions of the N610E-22 assembly cabinet are shown as follows:
z
z
z
The internal headroom of the N610E-22 assembly cabinet is shown as follows:
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Height: 2200 mm
Width: 600 mm
Depth: 1000 mm
z
Internal height: 46 U
z
Internal width: 19 inches
z
Internal depth: 1000 mm
For easy maintenance, ventilation, and heat dissipation, pay attention to the following when installing
the cabinet:
z
To ensure smooth ventilation, the cabinet should be at least 100 cm distant away from the walls and
have a spacing of at least 120 cm in the front and rear sides.
z
To keep a convective air transfer between the cabinet and the equipment room, no enclosed space is
allowed in the cabinet. 1 U space should be left above and below each device.
For details on how to install the cabinet, refer to related manuals about the cabinet.
2.2 Integrated N8300
This section describes the appearance and dimensions of the N8300.
The N8300 developed by Symantec Corporation. (hereinafter referred to as Symantec) is a
mid-range and high-end cluster NAS storage system. It targets the financial industry,
governments, petroleum and gas, health and life science, manufacturing, and E-Discovery
industry.
Front View
When the N8300 is configured with four clustered NAS engines, Figure 2-2 shows the front
view of the device.
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 2 Device Introduction
Figure 2-2 Front view of the N8300
Dimension
Tab l e 2-1 lists the physical dimensions of the N8300.
Table 2-1 Physical dimensions of the N8300
Depth Width Height
1000 mm 600 mm 2200 mm
2.3 Components of the N8300
This section describes the components of the N8300.
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2 Device Introduction
Clustered NAS Engine Node
Figure 2-3 shows the front view of the clustered NAS engine node.
Figure 2-3 Front view of the clustered NAS engine node
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
1 Information tag 2 Power running indicator/power
3 NMI button
button
4 USB connector
5 Video connector 6 LCD menu button
(two)
7 LCD panel 8 System recognition button 9 CD driver
(optional)
10 Disk driver
Figure 2-4 shows the rear view of the clustered NAS engine node.
Figure 2-4 Rear view of the clustered NAS engine node
1 Ethernet port 2 FC port 3 Power supply 1
4 Power supply 2 (PS2) 5 System recognition
7 System status indicator
connector
10 Video connector 11 Serial port
A-4 Symantec Corporation Issue 01 (2009-12-15)
(PS1)
6 System status
button
indicator
8 Ethernet port (four) 9 USB connector
(two)
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 2 Device Introduction
Storage Unit
The front view of the storage unit controller enclosure is the same as that of the disk enclosure,
as shown in Figure 2-5.
Figure 2-5 Front view of the storage unit
1 Power indicator 2 Startup/alarm indicator
Using the S2300 controller enclosure configured with two controllers, two AC power modules,
two fan modules, and FC host ports as an example, Figure 2-6 shows the rear view of the
S2300 controller enclosure.
Figure 2-6 Rear view of the storage unit
1 Power switch 2 Power running
3 Power alarm indicator
indicator
4 Fan alarm indicator 5 AC power/fan module 6 Power socket
7 Battery module 8 Battery running
indicator
9 Battery discharging
indicator
10 Battery alarm indicator 11 Controller B 12 Enclosure ID display
13 COM 2 serial port 14 Management network
Issue 01 (2009-12-15) Symantec Corporation A-5
port
15 Mini SAS expander
port
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2 Device Introduction
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
16 FC host por 17 Controller handle 18 FC port module
19 DIP switch board 20 Controller A 21 Active indicator of the
management network
port
22 Link indicator of the
management network
port
25 Link indicator of the
FC host port
23 Link indicator of the
mini SAS expander
port
26 Controller alarm
indicator
24 Rate indicator of the FC
host port
27 Controller power
indicator
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 3 Installation Procedure
3 Installation Procedure
This chapter describes the hardware installation procedure.
A well-designed device installation procedure ensures that devices are properly installed and
run reliably.
Figure 3-1 shows the hardware installation procedure.
Figure 3-1 Hardware installation procedure
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 4 Preparations
4 Preparations
About This Chapter
This chapter describes preparations for the hardware installation.
4.1 Documents
This section describes relevant technical documents that should be prepared for installation.
4.2 Tools and Meters
This section describes the tools and meters required during the installation.
4.3 Checking the Installation Environment
This section describes the check items and requirements for the installation environment.
4.4 Unpacking and Checking the Devices
This section describes how to unpack and check the devices.
4.1 Documents
This section describes relevant technical documents that should be prepared for installation.
The relevant technical documents prepared for installation include:
z
System Planning Guide provided by Symantec.
z
Product Description and Hardware Installation Guide provided by Symantec.
4.2 Tools and Meters
This section describes the tools and meters required during the installation.
Tab l e 4-1 and Table 4-2 list the tools and meters required during the installation.
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4 Preparations
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Table 4-1 Tools
Name and
Use
Flathead
screwdriver
(M3 to M6):
Used to fasten
small screws
and bolts with a
line-shaped
head.
Captive nut
mount bar:
Used to install
and remove
captive nuts.
Cable fastener
Used to bind
cables.
Graphical
Representation
Name and Use
Crosshead
screwdriver (M3
to M6):
Used to fasten
small screws
and bolts with a
cross-shaped
head.
Dual box-end
wrench:
Used to fasten
bolts or nuts in a
narrow space.
Both its ends are
usable.
Corrugated pipe
Used to lay out
optical fibers
outside the
cabinet.
Graphical
Representation
Installation
template
Table 4-2 Meters
Name and Use Graphical representation
Multimeter:
Used to test the insulation of a
cabinet, connectivity of a cable,
and electric performance
specifications of a device such as
voltage, current, and resistance.
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide 4 Preparations
4.3 Checking the Installation Environment
This section describes the check items and requirements for the installation environment.
Tab l e 4-3 lists the check items and requirements for the installation environment.
Table 4-3 Checklist for the installation environment
No. Item Requirements
1 Site
selection
2 Civil
construction
3 Air
conditioner
4 Moisture-pr
oof
measures
5 Heating For an environment where more than 90 days have an average daily
The site of the equipment room must be free from high-temperature,
heavy dust, harmful gas, dangerous goods (substances that easily
catch fire or explode), electromagnetic interference (from nearby
large-sized radar station, broadcast transmitting station, or
transformer station), unstable electric voltage, large vibration, or
strong noise. Therefore, during the engineering design, you need to
consider hydrology, geography, earthquake, electric power, and
transportation conditions according to the technical requirements
for communications network planning and communication devices.
The size of the equipment room must be enough for device
installation and capacity expansion. The floor must meet the bearing
requirements. The wiring troughs, ladders, and holes are ready. The
decoration is complete.
If the temperature in the room may exceed 35 ºC, install air
conditioners (which can automatically restart after power-off). Do
not let the air conditioner blow directly toward the devices.
If the relative humidity is higher than 70%, add a dehumidifier such
as an air-conditioner with the dehumidification function or a
dedicated dehumidifier. Ensure that the equipment room is
protected from moisture and water seepage.
temperature lower than 5ºC each year, heating devices are required.
For an environment where 60 to 90 days have an average
temperature lower than 5ºC each year, heating devices are
recommended.
6 Ventilation
and heat
dissipation
7 Dustproof
measures
8 Lightning
protection
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To ensure smooth ventilation, the cabinet should be at least 100 cm
distant away from the walls and have a spacing of at least 120 cm in
the front and rear sides. To keep a convective air transfer between
the cabinet and the equipment room, no enclosed space is allowed
in the cabinet. A 1 U space should be left above and below each
device.
For the equipment room near dust sources (such as coal mines,
country roads, or farmland), use double-layer aluminum alloy
windows for proper sealing and an anti-theft and fireproof door.
Separate the devices from the door with a partition board to avoid
dust.
The equipment room must be provided with lightning conductors
such as the lightning rod or lightning belt. The lightning conductors
share the grounding bars with the protection grounding cables of the
equipment room.
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4 Preparations
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No. Item Requirements
9 AC voltage The AC power of the equipment room must range from 200 V to
240 V. The AC distribution switches and AC power cables are
properly installed.
10 AC power
grounding
11 AC
lightning
protection
In addition, make sure that the following special requirements for the site are met:
z
Ensure that the goods transportation passages (elevators and corridors) allow the pass of
the cabinet.
z
Before installation, submit the qualification certificate of the installation company to the
property management entity in charge of the installation site, if required.
z
Confirm the delivery time and installation time in advance; for example, from 8:00 a.m.
to 6:00 p.m.
During transportation, relocation, or installation of the N8300, avoid a collision with other
objects such as doors, walls, or shelves. Do not touch the uncoated metal surface of any unit
with dirty ESD-preventive gloves.
Do not connect the neutral line of a power cable to the protection
grounding bar of any communication devices in the equipment
room. You are recommended to set leading-out terminals for AC
safety ground in the equipment room for the connection to devices.
The AC power system of the equipment room must be equipped
with a lightning arrestor with the rated discharging current no less
than 20 kA. The arrestor must be properly grounded.
4.4 Unpacking and Checking the Devices
This section describes how to unpack and check the devices.
4.4.1 Unpacking the Package
Before installing the N8300, you need to unpack the package.
4.4.2 Checking Goods and Devices
This section describes the inspection requirements and check items.
4.4.1 Unpacking the Package
Before installing the N8300, you need to unpack the package.
Tools, Meters, and Materials:
z
Wrench
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z
Flathead screwdriver
Procedure
Step 1 Check the package. If the package is heavily damaged or soaked, or the device is rusted or
soaked, stop unpacking. Check the reasons and fill in the Goods Feedback Sheet. Feed back
problems according to the instructions in the Goods Feedback Sheet.
Step 2 Insert one end of the wrench into the tongue hole on the cover plate of the crate, and then
straighten the tongue with the wrench, as shown in Figure 4-1. You also can perform the
operation with a screwdriver or claw hammer.
Figure 4-1 Straightening the tongue
Step 3 After straightening all tongues on the cover plate, lift and remove the cover plate.
Step 4 After straightening all the tongues that are used to fix the boards around the crate, remove
these boards.
Step 5 Check that all parts are ready.
Step 6 Check the appearance of the package of each item for obvious damages.
Step 7 Unpack each package.
----End
4.4.2 Checking Goods and Devices
This section describes the inspection requirements and check items.
Requirements on Checking Goods
Match the packing list with the objects item by item.
z
After the inspection, the engineering supervisor and the customer's representative should
sign the Proof of Delivery. Then, the goods are handed over to the customer.
z
During inspection, if "insufficient goods" is stated on the Proof of Delivery signed by the
engineering supervisor and customer's representative, seek solutions from the order
management engineer of the local Symantec office.
z
During inspection, if short, wrong, or excessive shipment of goods occurs or goods are
damaged, the engineering supervisor and customer's representative should sign the Proof
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4 Preparations
Checking Devices
Before installing the devices, check that the components and internal cables meet device
installation. Table 4-4 lists the check items.
Table 4-4 Checking devices before installation
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Hardware Installation Guide
of Delivery after confirmation. Meanwhile, the engineering supervisor fills out the Goods
Feedback Sheet and submits it to the order management engineer of the local Symantec
office within three days.
Main
Category
Component
Item Requirements
Appearance Neat, no scratch, no loosened structure, and no
damages
Silk mark Intact and clear
Quantity Consistent with the delivery list
Appearance Correct, neat, and sufficient Cable
Connector Solid
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Hardware Installation Guide 5 Installing the N8300
5 Installing the N8300
About This Chapter
This chapter describes how to install the N8300.
5.1 ESD-preventive Measures
This chapter describes the basic information about ESD-preventive measures, the precautions
for taking ESD-preventive measures, and the implementation procedure.
5.2 Installing the Integrated N8300
This section describes how to install the integrated N8300 in the cabinet.
5.1 ESD-preventive Measures
This chapter describes the basic information about ESD-preventive measures, the precautions
for taking ESD-preventive measures, and the implementation procedure.
5.1.1 Overview
This section describes the basic information about ESD-preventive measures.
5.1.2 Precautions
This section describes the precautions for taking ESD-preventive measures.
5.1.3 Wearing the ESD-Preventive Wrist Strap
This section describes how to wear the ESD-preventive wrist strap.
5.1.4 Wearing the ESD-preventive Clothes
This section describes how to wear the ESD-preventive clothes.
5.1.5 Wearing the ESD-preventive Gloves
This section describes how to wear the ESD-preventive gloves.
5.1.1 Overview
This section describes the basic information about ESD-preventive measures.
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5 Installing the N8300
Static electricity produced by human bodies damages the electrostatic sensitive devices
(ESSDs) on the circuit board, such as the integrated circuit (IC).
When a human body moves, clothes rub, shoes rub against floors, or hands hold normal
plastic things, the human body produces an electrostatic field that exists on the human body
for a long time.
When installing and maintaining devices, you should take ESD-preventive measures to avoid
device damages.
The ESD-preventive measures include wearing an ESD-preventive wrist strap, wearing
ESD-preventive gloves, and wearing ESD-preventive clothes.
Some universal ESD-preventive guidelines are described as follows:
z
z
z
z
z
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Hardware Installation Guide
The device is correctly grounded according to the requirements of device grounding.
Before touching the device, board, and IC, you must wear an ESD-preventive wrist strap
to avoid device damages caused by human body static electricity and ensure that the
other side of the ESD-preventive wrist strap is well grounded.
The ESD-preventive wrist strap only prevents the human body static electricity from
damaging devices. To prevent the static electricity on clothes from damaging devices,
you are recommended to wear ESD-preventive clothes.
When installing devices, wear an ESD-preventive wrist strap and ESD-preventive
clothes.
When plugging and changing components, wear an ESD-preventive wrist strap. The
ESD-preventive gloves and ESD-preventive clothes are also recommended.
5.1.2 Precautions
This section describes the precautions for taking ESD-preventive measures.
When taking ESD-preventive measures, pay attention to the following items:
z
The ESD-preventive wrist strap must be in normal working status and the resistance
value of the system should range from 0.75 MΩ to 10 MΩ. The use terms of an
ESD-preventive wrist strap is two years. Change the ESD-preventive wrist strap when its
resistance value is out of the normal range.
z
The ESD-preventive wrist strap cannot prevent the static electricity that is produced
when the device rubs against clothes. You should wear ESD-preventive clothes to
prevent the touch between the device and clothes.
z
Circuits are vulnerable to damages caused by ESD. When dealing with a disk, especially
raw disk, wear an ESD-preventive wrist strap, ESD-preventive gloves, and
ESD-preventive clothes, and only touch the edge of the disk.
z
All uninstalled components should be stored in the ESD-preventive bags. The
temporarily removed components should be also put in the ESD-preventive bag or on
other ESD-preventive objects. The non-ESD-preventive materials, such as white foam,
ordinary plastic bags, and paper bags, are forbidden to pack or touch components.
z
The ESD-preventive installation materials (plastic adsorption box and ESD-preventive
bag) are recommended to be stored in the equipment room for use later.
5.1.3 Wearing the ESD-Preventive Wrist Strap
This section describes how to wear the ESD-preventive wrist strap.
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Context
The ESD-preventive wrist strap includes the ESD-preventive wrist strap whose grounding
terminal is a jack and the ESD-preventive wrist strap whose grounding terminal is a metallic
clip.
Wear the ESD-preventive wrist strap any time when you touch the device and board.
Procedure
Step 1 Put the hand in the ESD-preventive wrist strap.
Step 2 Fasten the buckle and ensure that the ESD-preventive wrist strap fully touches the skin.
Step 3 After wearing the ESD-preventive wrist strap, insert the grounding terminal into the ESD
socket for the ESD-preventive wrist strap whose grounding terminal is a socket, as shown in
Figure 5-1, or nip the grounding terminal in the square hole on the cabinet side, as shown in
Figure 5-2.
Figure 5-1 Wearing the ESD-preventive wrist strap whose grounding terminal is a socket
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5 Installing the N8300
Figure 5-2 Wearing the ESD-preventive wrist strap whose grounding terminal is a metallic clip
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Hardware Installation Guide
Step 4 Ensure that the buckle of the ESD-preventive wrist strap is well locked, the grounding
terminal is inserted into the ESD socket on the cabinet, or the metallic clip is tightly nipped in
the square hole on the cabinet.
----End
5.1.4 Wearing the ESD-preventive Clothes
This section describes how to wear the ESD-preventive clothes.
Context
The ESD-preventive wrist strap cannot prevent static electricity caused by the touch between
the device and clothes. You are recommend to wear the ESD-preventive clothes.
Procedure
Step 1 Wear the ESD-preventive clothes.
Step 2 Buckle the buttons on the ESD-preventive clothes, as shown in Figure 5-3.
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Figure 5-3 Wearing the ESD-preventive clothes
----End
5.1.5 Wearing the ESD-preventive Gloves
This section describes how to wear the ESD-preventive gloves.
Procedure
Step 1 Wear the ESD-preventive gloves, as shown in Figure 5-4.
Figure 5-4 Wearing the ESD-preventive gloves
----End
5.2 Installing the Integrated N8300
This section describes how to install the integrated N8300 in the cabinet.
5.2.1 Locating the Installation Site of the N8300
This section describes the position of the N8300 in the cabinet.
5.2.2 Installing Adjustable Guide Rails
This section describes how to install adjustable guide rails.
5.2.3 Installing Captive Nuts
This section describes how to install captive nuts.
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5 Installing the N8300
5.2.4 Installing the N8300 into the Cabinet
This section describes how to install the N8300 into the cabinet.
5.2.5 Checking the Installation
This section describes how to check the installation of the N8300 in the cabinet.
5.2.1 Locating the Installation Site of the N8300
This section describes the position of the N8300 in the cabinet.
Context
For the installation site of the N8300 in the cabinet, see Figure 5-5 (configuration of four
clustered NAS engine nodes). Install the N8300 and other devices according to the specific
installation environment.
Hardware Installation Guide
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Figure 5-5 Installation sites of devices
5.2.2 Installing Adjustable Guide Rails
This section describes how to install adjustable guide rails.
Prerequisite
Tools, Meters, and Materials:
z
Installation template
z
Crosshead screwdriver
Context
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5 Installing the N8300
Procedure
Step 1 As shown in Figure 5-6, the adjustable guide rails can be located by using the installation
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Hardware Installation Guide
The front and rear adjustable guide rails are screwed together for packing. They freely slide
when screws are loosened, which calls for your attention during installation.
template.
Figure 5-6 Locating the adjustable guide rails
Step 2 As shown in step in Figure 5-7, loosen the fixed screws on the adjustable guide rails in the
counterclockwise direction by using a cross screwdriver.
Step 3 As shown in step in Figure 5-7, place the adjustable guide rails to be installed at the
corresponding location in the cabinet.
Step 4 As shown in the step in Figure 5-7, adjust the length of the adjustable guide rails. Ensure
the adjustable guide rails are installed along the right direction. Align the positioning pins of
the guide rails with the mounting holes of the slide rail on the inner side of the cabinet.
The positioning pins extrude out of the front and back of the adjustable guide rails.
Step 5 As shown in step in Figure 5-7, fasten the fixed screws on the adjustable guide rails in the
clockwise direction by using a crosshead screwdriver.
Step 6 As shown in step in Figure 5-7, fasten the adjustable guide rail on the slide rail (installing
screws into the first, second, fourth, and fifth holes on the front side of the slide rail and the
adjustable guide rail, and into the second and fourth holes on the rear side of the slide rail and
the adjustable guide rail).
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Figure 5-7 Installing adjustable guide rails
Step 7 Repeat Step 2 to Step 6 to install the adjustable guide rail on the opposite side.
----End
5.2.3 Installing Captive Nuts
This section describes how to install captive nuts.
Prerequisite
Procedure
Step 1 As shown in Figure 5-8, locate the captive nuts by using the installation template.
Tools, Meters, and Materials:
z
Installation template
z
Captive nut mount bar
Figure 5-8 Locate captive nuts
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5 Installing the N8300
Step 2 As shown in step in Figure 5-9, insert one foot of the captive nut into the square hole and
make it stuck to the pane of the square hole.
Step 3 As shown in step in Figure 5-9, insert the other foot of the captive nut into the square hole,
and make it stuck to the pane of the square hole by using a captive nut mount bar.
Step 4 As shown in step in Figure 5-9, the captive nut is installed.
Figure 5-9 Install captive nuts
Step 5 Repeat Step 2 and Step 3 to install other captive nuts.
----End
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Hardware Installation Guide
5.2.4 Installing the N8300 into the Cabinet
This section describes how to install the N8300 into the cabinet.
Prerequisite
Tools, Meters, and Materials:
Crosshead screwdriver
Context
The single clustered NAS engine node weighs 26 kg. The storage unit enclosure in which no
disk is configured weighs 45 kg, and the storage unit enclosure with full configurations
weighs more than 60 kg. At least three persons should be arranged to carry it and take cares to
avoid injuries.
Procedure
Step 1 As shown in step in Figure 5-10, carry the clustered NAS engine node by holding the
handle of the system subrack and gently slide it into the cabinet along the adjustable guide
rails.
Step 2 As shown in step in Figure 5-10, insert and clockwise fasten the bolts into the captive nuts
by using a cross screwdriver.
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Figure 5-10 Installing all the clustered NAS engine nodes into the cabinet
Step 3 As shown in step in Figure 5-11, carry the storage unit controller enclosure or disk
enclosure by holding the handle of the system subrack and gently slide it into the cabinet
along the adjustable guide rails.
Step 4 As shown in step in Figure 5-11, insert and clockwise fasten the bolts into the captive nuts
by using a cross screwdriver.
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5 Installing the N8300
Figure 5-11 Installing storage unit controller enclosure and disk enclosure into the cabinet
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Hardware Installation Guide
Step 5 Ensure that clustered NAS engine nodes, storage unit controller enclosure, and disk enclosure
sit properly and all bolts are fastened.
----End
Postrequisite
For the parts that are not installed for the moment, pack them with the original package materials and
store them in a dry and cool environment. In addition, keep them away from direct sunlight or strong
electromagnetic interference.
5.2.5 Checking the Installation
This section describes how to check the installation of the N8300 in the cabinet.
Context
Check the N8300 after it is installed.
Check the installation according to the following items.
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Procedure
Step 1 Properly sit all components of the N8300 in the cabinet to keep the cabinet in balance.
Step 2 All fixed bolts on the N8300 are fastened.
----End
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Hardware Installation Guide 6 Wiring
6 Wiring
About This Chapter
This chapter describes the wiring method.
6.1 Wires
This section describes the wires to be used.
6.1 Wires
6.2 General Wiring Instructions
This section describes general wiring instructions for cables inside the cabinet.
6.3 General Wiring Instructions for Optical Fibers
This section describes general wiring instructions for optical fibers inside the cabinet.
6.4 Basic Wiring and Bundling Technology
This section describes the methods of and requirements for wiring and bundling.
6.5 Connecting Cables
This section describes how to connect external cables after the N8300 is successfully installed
in the cabinet.
This section describes the wires to be used.
This section introduces cables and optical fibers. Cables include the grounding cable, serial
port cable, power cable, and Ethernet network cable.
Table 6-1 Wire properties
Name
Connector
Type
Appearance
Specification
Grounding cable OT6-4/OT6-6
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z
Type: 10UL1015 olivine
z
Number of cores: one
z
Length: 0.5 m
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6 Wiring
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Connector
Name
Type
Serial port cable RJ45/DB-9
Power cable PI straight
male/C13
straight female
Ethernet
RJ-45
network cable
Optical fiber DLC/PC
Appearance
Specification
z
Type: CC2P0.32PWG1U
z
Number of cores: four
z
Length: 3 m
z
Type:
227IEC53-1.0^2(3C)
z
Number of cores: three
z
Length: 3 m
z
Type: category 5 UTP
(grey)
z
Number of cores: eight
z
Characteristic impedance:
100 Ω±15%
z
Attenuation: 22 dB/100
m
z
Length: 5 m
z
Type:
multi-mode-Alb-2mm
z
Length: 2 m/5 m/10 m/30
m
When connecting the storage unit controller enclosure with the disk enclosure, see the Controller Enclosure User Guide for details on cable connection.
6.2 General Wiring Instructions
This section describes general wiring instructions for cables inside the cabinet.
The wiring instructions are described as follows:
z
The power cables, grounding cables, and signal cables laid outside the cabinet keep
spacing of at least 3 cm between each other.
z
The cables should be smoothly bent with a bend radius of more than 60 mm.
z
The device power cables are bundled on the pillars and walk down to the power
distribution box from the cabinet top along the back of the two side doors.
z
The power cables lead out from power cable aperture on the cabinet.
z
The signal cables lead out from the signal cable and optical fiber aperture on the cabinet.
6.3 General Wiring Instructions for Optical Fibers
This section describes general wiring instructions for optical fibers inside the cabinet.
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The wiring instructions for optical fibers are described as follows:
z
Optical fibers are laid between the front and rear pillars of the cabinet.
z
Optical fibers lead out from the signal cable and optical fiber aperture on the cabinet.
z
Optical fibers can move freely in the cable ties.
z
The bend radius of optical fibers must be larger than 5 cm.
z
The optical fibers between the cabinet and the optical distribution frame (ODF) are
shielded with a corrugated pipe, which is inserted into the cabinet and the ODF by 10
cm.
z
Optical fibers are well organized and fixed in the ODF. They are properly connected and
coiled if excessively long.
z
Coil fitly the extra long optical fibers in the fiber management tray.
z
The wiring and connection of optical fibers conform to the design.
z
Stacking other cables or objects on the optical fibers is forbidden.
6.4 Basic Wiring and Bundling Technology
This section describes the methods of and requirements for wiring and bundling.
6.4.1 Wiring Technology
This section describes the basic wiring methods and requirements.
6.4.2 Bundling Technology
This section describes the bundling methods and requirements.
6.4.3 Wiring Technology of Optical Fibers
This section describes the basic wiring methods and requirements of optical fibers.
6.4.4 Bundling Technology of Optical Fibers
This section describes the bundling method and requirement of optical fibers.
6.4.1 Wiring Technology
This section describes the basic wiring methods and requirements.
z
For the equipment room provided with supports and an ESD-preventive floor, the cables
can walk through the ground interlayer or the cable trough. Or the cables can walk
through the cabling rack that is installed on the top of the cabinet.
z
The specifications, routing, cross-section, and location of the cables are predetermined.
The cables should be arranged neatly and have no damage on the coverings.
z
Signal cables such as alarm cables, network cables, and clock cables should be laid
separately from the power cables.
z
The cables should be bent smoothly with the bend radius at least 60 mm.
z
The insulation layer of the conductor should be intact.
z
Easy maintenance and expansion should be ensured when the cables are laid.
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6 Wiring
6.4.2 Bundling Technology
This section describes the bundling methods and requirements.
z
The cables to be laid in the aisles need to be bundled. The bundled cables should be close
to each other, straight and neat. The cable ties are arranged at even spacing between each
other and they are properly fastened.
z
The cables to be laid in the cabling trough do not need to be bundled, but they should be
straight and have no crossings. The cables should be kept within the cable routing trough.
The cable segments at the inlet or outlet of the cable routing trough and at the bend need
to be bundled or fixed with plastic clips.
z
The cables should be bundled neatly and clearly. Generally, cables of the same type are
bundled together.
z
Bundling tapes (cable fastener) of different specifications are required to bundle different
cables.
z
To ensure the bundling strength, do not tie several bundling tapes together to bundle
cables.
z
After bundling the cables, trim the bundling tapes and leave no burrs at the joint.
z
The spacing between bundling tapes on the bundled cables should be kept even and three
to four times the diameter of a cable.
z
When the bundled cables bend, the bend radius should be large enough to avoid breaking
the inner core of the cables caused by an excessive stress on the bend part.
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Figure 6-1 shows the details on bundling cables.
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Figure 6-1 Bundling cables
1. Cables at the bend cannot be bundled with
bundling tapes.
6.4.3 Wiring Technology of Optical Fibers
This section describes the basic wiring methods and requirements of optical fibers.
z
Cut the corrugated pipe according to the required length for installing the hardware. The
cut of the corrugated pipe is sharp and may abrade the optical fibers. Thus, bundle the
cut with adhesive tapes to protect the optical fibers.
z
Do not forcedly pull or unnaturally bend the optical fibers. No cables are allowed to
stack on the laid optical fibers.
z
The bend radius of optical fibers must be at least 5 cm.
z
When wiring inside the cabinet, lay the optical fibers along the side pillars and bundle
them on the pillars.
z
The optical fibers leading out of the cabinet need to be placed in the corrugated pipes,
which stretch into the cabinet by about 10 cm.
z
For the equipment room provided with supports and an ESD-preventive ground, the
optical fibers shielded in the corrugated pipes walk through the ground interlayer or the
cable trough.
2. Bundling
tape
3.
Cusp
4.
Trim
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6 Wiring
z
The optical fibers shielded in the corrugated pipes walk through the cabling rack that is
installed on the top of the cabinet. If the spacing between the cabling rack and the
cabinet is larger than 0.8 m, a cable ladder needs to be prepared on the top of the cabinet.
6.4.4 Bundling Technology of Optical Fibers
This section describes the bundling method and requirement of optical fibers.
z
Dedicated optical fiber bundling tapes are required.
z
Optical fibers must be bundled neatly and clearly. They must be level and straight and
have no crossings.
6.5 Connecting Cables
This section describes how to connect external cables after the N8300 is successfully installed
in the cabinet.
6.5.1 Connecting Grounding Cables
This section describes how to connect grounding cables.
6.5.2 Connecting Power Cables
Hardware Installation Guide
This section describes how to connect power cables.
6.5.3 Connecting Ethernet Network Cables
This section describes how to connect the Ethernet network cables.
6.5.4 Connecting Optical Fibers
This section describes how to connect optical fibers.
6.5.5 Connecting Serial Port Cables
This section describes how to connect serial port cables.
6.5.1 Connecting Grounding Cables
This section describes how to connect grounding cables.
Context
The grounding cable of the storage unit controller enclosure and disk enclosure has a large round clip
and a small round clip. The small round clip is fixed to the grounding terminal of the N8300 and the
large round clip is fixed to the cabinet.
Procedure
Step 1 Open the package and take out the grounding cables.
Step 2 Loosen the screws at the grounding terminal on the rear side of the storage unit controller
enclosure and disk enclosure.
Step 3 Fix the small round clip to the grounding terminal of storage unit controller enclosure and
disk enclosure with screws.
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Step 4 Connecting the large round clip to the grounding terminal of the cabinet, as shown in Figure
6-2.
Before connecting the grounding cable to the grounding terminal of the cabinet, check
whether the cabinet grounding end is covered by insulation paint. If so, scrape the paint off. If
not, connect the grounding cable directly to the cabinet grounding terminal.
Figure 6-2 Connecting the grounding cables of the storage unit controller enclosure and disk
enclosure
Step 5 Check whether both ends of the grounding cable are fixed properly. If so, the grounding cable
is successfully connected.
----End
Postrequisite
After connecting the grounding cable between the cabinet and the storage unit controller
enclosure and disk enclosure, use a multimeter to check that the storage unit controller
enclosure and disk enclosure is grounded correctly. That means the requirement on grounding
resistance is met.
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z
Grounding resistance should be less than 10 Ω.
z
The distance between the top of the grounding terminal and the ground should be longer
than 0.7 m. In the cold regions, the grounding terminal should be buried under the layer of
frozen earth.
After ensuring the storage unit controller enclosure and disk enclosure is grounded correctly,
carry out the following operations.
Periodically monitor grounding resistance to ensure grounding effectiveness.
6.5.2 Connecting Power Cables
This section describes how to connect power cables.
Context
Before connecting the power cables, ensure that both power switches on the storage unit
controller enclosure and disk enclosure are set to OFF.
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Procedure
Step 1 Open the package and take out the power cables.
Step 2 As shown in Figure 6-3, connect and fix the clustered NAS engine node power cables. As
Before switching on the power supply, check that the AC power cables are grounded
correctly.
shown in Figure 6-4, bend the system power cable into a loop and fix it on the support by
using the wrist strap. Insert the other end of the power cable into a grounded power socket or
an independent power supply, such as an uninterrupted power supply (UPS) or a power
distribution unit (PDU).
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Figure 6-3 Connecting the power cables of the clustered NAS engine node
Figure 6-4 Fixing the power cables of the clustered NAS engine node
Step 3 Connect the power cables of the storage unit controller enclosure and disk enclosure, as
shown in Figure 6-5.
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Figure 6-5 Connecting the power cables of the storage unit controller enclosure and disk
enclosure
Step 4 Check that the power cables are connected redundantly and that the live wire, neutral wire,
and earth wire are connected correctly.
Step 5 Lay and bundle the power cables according to the general instructions for basic wiring and
bundling technologies.
For details, see 6.4.1 Wiring Technology and 6.4.2 Bundling Technology.
----End
6.5.3 Connecting Ethernet Network Cables
This section describes how to connect the Ethernet network cables.
Context
z
The GE network port on the clustered NAS engine is connected to the service host (for
direct connection networking) or to the Ethernet switches (for networking through
switches) with Ethernet network cables.
z
The heartbeat network port on the clustered NAS engine node is redundantly connected
with Ethernet network cables.
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− When two clustered NAS engine nodes are configured, the heartbeat network is
connected with the Ethernet network cables, as shown in Figure 6-6.
Figure 6-6 Connecting two-node clustered NAS engine heartbeat network
− When four clustered NAS engine nodes are configured, the heartbeat network is
connected with the Ethernet network cables, as shown in Figure 6-7.
Figure 6-7 Connecting four-node clustered NAS engine heartbeat network
Procedure
z
Connect the GE network port on the clustered NAS engine to the service host.
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1. Open the package and take out the Ethernet network cables. Figure 6-8 shows the
Ethernet network cables.
Figure 6-8 Network cables
2. Connect one end of the Ethernet network cable to the GE service port on the clustered
NAS engine node.
3. Connect the other end of the Ethernet network cable to the service host (for direct
connection networking) or to the Ethernet switches (for networking through switches).
4. Lay and bundle the Ethernet network cables according to the general wiring instructions
and basic wiring and bundling technologies.
For details, see 6.4.1 Wiring Technology and 6.4.2 Bundling Technology.
z
Connect the heartbeat network of the clustered NAS engine.
5. Connect one end of the Ethernet network cable to the heartbeat network port on one
clustered NAS engine node.
6. Connect the other end of the Ethernet network cable to the heartbeat network port on the
other clustered NAS engine node (when configuring two clustered NAS engine nodes),
or to the Ethernet switches (when configuring more than two clustered NAS engine
nodes).
7. Lay and bundle the Ethernet network cables according to the general wiring instructions
and basic wiring and bundling technologies.
For details, see 6.4.1 Wiring Technology and 6.4.2 Bundling Technology.
----End
6.5.4 Connecting Optical Fibers
This section describes how to connect optical fibers.
Context
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z
SFP+ (small form-factor pluggable) optical module is electrostatic sensitive and should be
placed in an ESD-preventive and dust-proof environment for transportation, storage, or
use.
z
The optical fiber connector is kept clean and free from scratches.
z
Do not squeeze, distort, fold, or fix the optical fibers, nor bend the optical fibers as a circle
with a radius less than 5 cm. Otherwise, the optical fibers may be damaged, which reduces
the data transfer performance or causes data loss.
z
Cover optical fibers and SFP+ optical modules that are free of use with protective caps.
Clean the optical interface of an SFP+ optical module that is polluted or frequently
plugged.
When installing or maintaining optical fibers and SFP+ optical modules, do not keep your
eyes close to or gazing at the optical interface of the optical fiber and SFP+ optical module.
Procedure
Step 1 Open the package and take out the optical fibers. Figure 6-9 shows the optical fibers.
Step 2 As shown in step in Figure 6-10, insert the SFP+ optical module into the FC port on the FC
Step 3 As shown in step in Figure 6-10, lock the buckle of the SFP+ optical module.
In the N8300 networking, the storage unit is connected to the clustered NAS engine (for direct
connection networking), or to the FC switches (for networking through FC switches) with
optical fibers.
If the FC port of the N8300 is installed with SFP+ optical modules, skip Step 2 and Step 3.
Figure 6-9 Optical fibers
port module of the clustered NAS engine and storage unit controller enclosure in the direction
that the figure indicates.
Step 4 As shown in step in Figure 6-10, insert an optical fiber into the SFP+ optical module.
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Figure 6-10 Installing the SFP+ optical module and optical fiber
Step 5 Confirm that the SFP+ optical module is inserted into the FC port correctly and that the
buckle is locked properly.
Step 6 Confirm that bayonet of the optical fiber connector is locked on the SFP+ optical module.
Step 7 Lay and bundle the optical fibers according to the general wiring instructions and basic wiring
and bundling technologies.
For details, see 6.4.3 Wiring Technology of Optical Fibers and 6.4.4 Bundling Technology of
Optical Fibers.
----End
6.5.5 Connecting Serial Port Cables
This section describes how to connect serial port cables.
Context
Serial port cables are used to connect the maintenance terminal to the storage unit controller
enclosure/disk enclosure. You can log in to the command line interface (CLI) through the
program provided by the maintenance terminal (such as the HyperTerminal provided by the
Windows OS ) to do related maintenance work, such as setting the IP address of the storage
unit controller enclosure/disk enclosure. For details, contact the technical support engineers of
Symantec.
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z
When connecting the maintenance terminal to the storage unit controller enclosure/disk
enclosure with the serial port cable, you must first connect the serial port cable to the
maintenance terminal. When disconnecting the maintenance terminal from the storage unit
controller enclosure/disk enclosure, you must first disconnect the serial port cable to the
storage unit controller enclosure/disk enclosure.
z
After connecting the maintenance terminal to the storage unit controller enclosure/disk
enclosure with the serial port cable, do not simultaneously start the storage unit controller
enclosure/disk enclosure and the maintenance terminal.
Procedure
Step 1 Open the package and take out the serial port cables. Figure 6-11 shows the serial port cables.
Figure 6-11 Serial port cables
Step 2 Insert the DB-9 end of the serial port cable into the serial port on the maintenance terminal,
and turn the screws clockwise to tighten the DB-9 end.
Step 3 Insert the RJ-45 end of the serial port cable into the serial port on the storage unit controller
enclosure/disk enclosure.
----End
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Hardware Installation Guide 7 Checking the Hardware Installation
7 Checking the Hardware Installation
About This Chapter
This chapter describes the check items after the hardware installation is complete.
7.1 Checking the Installation of the N8300
This section describes the check items after the hardware installation of the N8300 is
complete.
7.2 Checking the Cable Connections
This section describes the check items for the cable connections.
7.3 Checking the Optical Fiber Connections
This section describes the check items for the optical fiber connections.
7.1 Checking the Installation of the N8300
This section describes the check items after the hardware installation of the N8300 is
complete.
Confirm that all devices, such as the clustered NAS engine node, storage unit controller
enclosure, storage unit disk enclosure, and switch module (optional), are disconnected from
the power supplies. Then check that all devices and cables are installed correctly. Improper
or loose connections of cables may cause personal injuries or device damages.
Check that devices are installed correctly according to the instructions for checking the device
installation.
Tab l e 7-1 lists the instructions for checking the installation of the N8300.
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Table 7-1 Device installation checklist
Item Normal Abnormal
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Hardware Installation Guide
Clustered NAS engine
node
Storage unit controller
enclosure
Storage unit disk
enclosure
Switch module
(optional)
Sits properly without
displacement.
Sits properly without
displacement.
Sits properly without
displacement.
Sits properly without
displacement.
The clustered NAS engine node
inclines and loosens.
The storage unit controller
enclosure inclines and loosens.
The storage unit disk enclosure
inclines and loosens.
The switch module enclosure
inclines and loosens.
Tab l e 7-2 lists the instructions for cable connections of the N8300.
Table 7-2 Cable connection checklist
Item Normal Abnormal
Grounding
cable
The grounding cable is screwed
properly on the grounding terminals
of the storage unit controller
enclosure/disk enclosure and the
cabinet.
The grounding cable is not correctly
connected to the grounding
terminals of the storage unit
controller enclosure/disk enclosure
and the cabinet or the cable
connection loosens up.
AC power
cable
The AC power cables connect to
the AC power supplies of the
clustered NAS engine node, storage
unit controller enclosure, storage
unit disk enclosure, and the switch
The AC power cables do not connect
to the AC power supply in
redundancy and the live wire,
neutral wire, and earth wire are
mismatched.
module in two groups (in
redundancy) as required.
SFP+ optical
module
Network
cable
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z
The SFP+ optical module is
inserted into the FC port
correctly.
z
The buckle is locked.
z
The GE network port on the
N8300 is connected to the service
host (for direct connection
networking) or to the Ethernet
switches (for networking through
switches) with network cables.
z
The heartbeat network ports of
the N8300 clustered NAS engine
nodes (two nodes) are connected
one another, or are connected to
the Ethernet switches (more than
two nodes) with network cables.
z
The connection between the SFP+
optical module and the FC port is
loosened.
z
The buckle is not locked.
z
The network cable is not
connected in line with the correct
networking mode.
z
The network cable connector is
not fully inserted into the device
port.
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Hardware Installation Guide 7 Checking the Hardware Installation
Item Normal Abnormal
Optical fiber The FC port of the clustered NAS
engine node is connected to the
storage unit controller enclosure
(for direct connection networking),
or to the FC switches (for
networking through FC switches)
with optical fibers.
7.2 Checking the Cable Connections
This section describes the check items for the cable connections.
Table 7-3 Cable connection checklist
Item Normal Abnormal
Grounding
cable
The grounding cable is screwed
properly on the grounding terminals
of the storage unit controller
enclosure/disk enclosure and the
cabinet.
z
The network cable is not
connected in line with the correct
networking mode.
z
Bayonet of the optical fiber
connector is incorrectly locked on
the SFP+ optical module.
The grounding cable is not correctly
connected or the cable connection
loosens up.
AC power
cable
Network
cable
The AC power cables connect to
the AC power supplies of the
clustered NAS engine node, storage
unit controller enclosure, storage
unit disk enclosure, and the switch
module in two groups (in
redundancy) as required.
z
The GE network port on the
N8300 is connected to the service
host (for direct connection
networking) or to the Ethernet
switches (for networking through
switches) with network cables.
z
The heartbeat network ports of
the N8300 clustered NAS engine
nodes (two nodes) are connected
one another, or are connected to
the Ethernet switches (more than
two nodes) with network cables.
The AC power cables do not connect
to the AC power supply in
redundancy and the live wire,
neutral wire, and earth wire are
mismatched.
z
The network cable is not
connected in line with the correct
networking mode.
z
The network cable connector is
not fully inserted into the device
port.
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Table 7-4 Check items for the cable connections
Serial
No.
Check Item
1 The cable labels are affixed correctly.
2 Cables are straight and have no crossings or bends.
3 Cables are fixed on the beam of the cable ladder.
4 Cables outside the cabinet are laid within cable troughs and cannot run over the
cable troughs.
5 Power cables and grounding cables are bent smoothly.
6 Power cables and grounding cables are connected correctly and reliably.
7 The cabinet doors are grounded correctly and reliably.
8 The diameters of the power cables and grounding cables meet the power
distribution requirements.
9 The power cables, grounding cables, and signal cables laid outside the cabinet
keep a distance of at least 30 mm from each other.
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
10 A good amount of cables should be bundled as a rectangle (single-core cables
can be bundled as a circle).
11 At the turning point, cables are bent with a bend radius larger than 60 mm and
cannot be bundled.
12 Do not forcedly pull or unnaturally bend the optical fibers. No cables stack on
the laid optical fibers.
13 Weld or crimp lugs of the power cables and grounding cables firmly.
14 The lugs and bare conductors of the power cables and grounding cables are
shielded with tubes or insulating tapes. The lugs and terminals have no bare
copper wires, and the flat washers and spring washers are installed correctly.
15 In the cabinet and racks, all the devices that have metal shells are grounded
correctly and reliably.
16 Cables are bundled properly at an even spacing. After cables are bundled with
the cable ties, the excessive parts of the cable ties are cut off without burrs. All
cable ties face the same direction for a neat appearance.
17 Power cables are black. PGND protection grounding cables are olivine or yellow.
18 Power cables and grounding cables use the uninterrupted copper core that has no
joint.
19 Fill in and affix the labels on the power cables and grounding cables. These
labels are tidily located and face the same direction for users' convenient check.
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Hardware Installation Guide 7 Checking the Hardware Installation
7.3 Checking the Optical Fiber Connections
This section describes the check items for the optical fiber connections.
Table 7-5 Optical fiber connection checklist
Item Normal Abnormal
SFP+ optical
module
z
The SFP+ optical module is
inserted into the FC port
correctly.
z
The buckle is locked.
Optical fiber The FC port of the clustered NAS
engine node is connected to the
storage unit controller enclosure
(for direct connection networking),
or to the FC switches (for
networking through FC switches)
with optical fibers.
z
The connection between the SFP+
optical module and the FC port is
loosened.
z
The buckle is not locked.
z
The network cable is not
connected in line with the correct
networking mode.
z
Bayonet of the optical fiber
connector is locked on the SFP+
optical module incorrectly.
Table 7-6 Check items for the optical fiber connections
Serial
No. Check Item
1 The labels at the ends of the optical fibers are filled in clear, are tidily located,
and face the same direction.
2 Optical fibers are connected to the bare boards and flanges reliably.
3 The connection points are clean.
4 The bend radius of optical fibers must be at least 5 cm.
5 Optical fibers are bundled properly and at an even spacing for a neat view.
6 The optical fibers between the cabinet and the ODF are shielded with
protection tubes that stretch into the cabinet.
7 Do not forcedly pull or unnaturally bend the optical fibers. No other cables on
the laid optical fibers.
8 The optical fibers are laid in a method convenient for maintenance and
expansion.
9 The wiring and connection of optical fibers conform to the design.
10 Optical fibers are well organized and fixed in the ODF. They are properly
connected and coiled if excessively long.
11 No other cables and objects stack on the optical fibers.
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Hardware Installation Guide 8 Powering on and Checking
8 Powering on and Checking
About This Chapter
This chapter describes how to power on and check all components of the N8300.
8.1 Powering on
This section describes how to power on and initialize the N8300.
8.2 Checking Indicators
This section describes the check items after the N8300 is powered on.
8.1 Powering on
This section describes how to power on and initialize the N8300.
Prerequisite
z
Before power-on, ensure that the power switches on the storage unit controller enclosure,
storage unit disk enclosure, and PEM/fan module are all set to OFF.
z
During power-on, do not remove or insert optical fibers, network cables, system disks, and
interface cards. Otherwise, data loss may be caused.
Power on the system after all components and cables are installed.
Procedure
Step 1 Switch on the power supply for the cabinet.
Step 2 Switch on the power supply for the FC switch module and Ethernet module.
Step 3 Switch on the power supply for the storage unit disk enclosure.
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In the initial state, the power switches on the PEM/fan module of the D200 disk enclosure are
set to OFF, as shown in Figure 8-1. The power supply for the PEM/fan module is switched on
by setting the power switches to ON, as shown in Figure 8-2.
Figure 8-1 Initial state of the power switches on the PEM/fan module of the D200 disk enclosure
Figure 8-2 State of the power switches after the PEM/fan modules are powered on
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Step 4 Switch on the power supply for the storage unit controller enclosure.
Use the S2300 controller enclosure as an example. In the initial state, the power switches on
the PEM/fan module are set to OFF, as shown in Figure 8-3. The power supply for the
PEM/fan module is switched on by setting the power switches to ON, as shown in Figure 8-4.
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Hardware Installation Guide 8 Powering on and Checking
Figure 8-3 Initial state of the power switches on the PEM/fan module of the S2300 controller
enclosure
Figure 8-4 State of the power switches after the PEM/fan modules are powered on
Step 5 Switch on the power supply for the clustered NAS engine node.
Press the power button on the clustered NAS engine node, as shown in Figure 8-5. Then, the
power indicator is on.
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Figure 8-5 Switching on the power supply for the clustered NAS engine node
Step 6 Check the status of each indicator to judge that each component is working normally.
For details, see 8.2 Checking Indicators.
Step 7 Start services on the service host.
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Step 8 Initialize the N8300.
For details on initializing the N8300, see the FileStore N8000 Series Clustered NAS Storage System Initial Configuration Guide.
----End
8.2 Checking Indicators
This section describes the check items after the N8300 is powered on.
Check the status of each indicator on the N8300. Meanwhile, log in to the Integrated Storage
Management (ISM). On the menu bar of the ISM main interface, choose Alarm >Alarm management... to go to the Alarm management interface. Then you can view whether the
N8300 is working normally according to the alarm information on the Current alarms tab.
After the N8300 is powered on, the normal state of the indicators are displayed as shown in
Tab l e 8-1.
Table 8-1 Normal status of the indicators after the N8300 is powered on
Module Indicator type Indicator
Clustered NAS
engine node
Power running indicator of the
front panel
Description
status
On The device is
switched on.
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Module Indicator type Indicator
status
Power supply status indicator Green, on In standby mode, the
Disk drive running indicator Green, on
Disk drive status indicator Green and
amber, on
Link indicator of the network
Green, on The network port is
port
Description
valid AC power
supplies are
connected and the
power supplies are
normally running.
When the system is
in startup status, the
power supplies are
providing DC for the
system.
The disk driver is
normally running.
connected to the
service network or
heartbeat network at
a speed of 1000
Mbit/s.
Storage unit
controller
enclosure
(using the
S2300
controller
enclosure as an
example)
Network port running indicator Green,
blinking
Startup/alarm indicator Off
Power indicator Green, on
Disk running indicator Off (normal
power-on)
Green,
blinking
(Data is being
transmitted.)
Disk alarm/location indicator Off
Power running indicator Green, on
Power alarm indicator Off
Fan alarm indicator Off
Controller power indicator Green, on
Controller alarm indicator Off
Link indicator of the mini SAS
Green, on
expander indicator
The system is
sending or receiving
network data.
The system subrack
is normally running.
The disk module is
normally running.
The PEM/fan module
is normally running.
The controller
module is normally
running.
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Module Indicator type Indicator
status
Link indicator of the FC host
Green, on
port
Rate indicator of the FC host
port
Off (The data
transmission
rate of the
clustered
NAS engine
is 2 Gbit/s or
1 Gbit/s.)
Green, on
(The data
transmission
rate of the
clustered
NAS engine
is 4 Gbit/s.)
Battery running indicator Green, on
(Charge is
complete.)
Green,
blinking;
frequency: 1
second/time
(Battery is
being
charged.)
Description
The battery module is
normally running.
Battery discharge indicator Off
Battery alarm indicator Off
Storage unit
disk enclosure
Power indicator of the front
panel
Startup/alarm indicator of the
Green, on
Off
The system subrack
is normally running.
front panel
Disk running indicator of the
front panel
Green,
blinking
Normal power-on
(Data is being
transmitted.)
Disk alarm/location indicator of
Off
the front panel
Power indicator of the expander
module
Alarm indicator of the expander
Green, on
Off
The expander module
is normally running.
module
Link indicator of the expander
Green, on
port
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Module Indicator type Indicator
status
Power running indicator Green, on
Power alarm indicator Off
Fan alarm indicator Off
Description
The PEM/fan module
is normally running.
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Hardware Installation Guide 9 Migrating the N8300
9 Migrating the N8300
About This Chapter
This chapter describes how to migrate the N8300.
9.1 Migration Procedure
This section describes the procedure for migrating the N8300.
9.2 Removing the Integrated N8300
This section describes how to remove the integrated N8300.
9.1 Migration Procedure
This section describes the procedure for migrating the N8300.
Figure 9-1 shows the procedure for migrating the N8300.
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9 Migrating the N8300
Figure 9-1 Procedure for migrating the N8300
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Table 9-1 Task descriptions
Task Description
ESD-preventive
measures
Checking before
power-off
Take ESD-preventive measures according to the site environment.
For details, see 5.1 ESD-preventive Measures.
The N8300 is designed for all-day continuous running. If the whole
clustered NAS storage system needs to be powered off to migrate the
N8300, ensure that all services are stopped.
Powering off To migrate the N8300, the whole storage system needs to be
powered off. Please contact Symantec for technical support.
Removing cables To migrate the N8300, the cables and optical fibers connecting to all
the components need to be removed first. Please contact Symantec
for technical support.
Removing the
N8300 components
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first.
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Hardware Installation Guide 9 Migrating the N8300
Task Description
Migrating the
N8300 components
Installing the
N8300 components
Connecting cables Connect cables according to the actual networking environment. For
Powering on and
Checking
Move the N8300 from one place to another place.
Before using the N8300, all the N8300 components need to be
installed in the cabinet. For details on installing the integrated
N8300, see 5.2 Installing the Integrated N8300.
details, see 6.5 Connecting Cables.
After the hardware and cables are installed, power on the N8300. For
details, see 8.1 Powering on.
9.2 Removing the Integrated N8300
This section describes how to remove the integrated N8300.
9.2.1 Removing Components
This section describes how to remove components.
9.2.2 Removing Adjustable Guide Rails
This section describes how to remove adjustable guide rails.
9.2.3 Removing Captive Nuts
This section describes how to remove captive nuts.
9.2.1 Removing Components
This section describes how to remove components.
Context
Ensure that all services of the whole storage system are stopped.
Procedure
Step 1 Take the ESD-preventive measures.
For details on ESD-preventive measures, see 5.1 ESD-preventive Measures.
Step 2 Disconnect the network cables between the Ethernet switches and clustered NAS engines or
switch off the power supply for Ethernet switches.
Step 3 Disconnect the optical fibers between the FC switches and clustered NAS engines or switch
off the power supply for FC switches.
Step 4 Check the indicators on the storage unit D200 disk enclosure to ensure that all the disk
running indicators are not blinking.
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9 Migrating the N8300
If one or multiple disk running indicators are blinking, the system is reading data from or
writing data to the disks. Perform Step 5 when the indicators stop blinking.
Step 5 Check the indicators on the storage unit controller enclosure. Judge that each component of
the controller enclosure is working normally. For details, see 8.2 Checking Indicators. If an
alarm is generated, remove the failure first.
Step 6 Set the power switch of the PEM/fan module to OFF. Wait for a while before the storage unit
controller enclosure is completely powered off, and then switch off the power supply for the
storage unit controller enclosure.
Step 7 Switch off the power supply for the storage unit disk enclosure.
Step 8 Switch off the power supply for the cabinet.
Step 9 Remove the clustered NAS engine nodes, storage unit controller enclosure, and cabinet of the
storage unit disk enclosure.
Step 10 Put the all removed components into ESD-preventive bags.
----End
9.2.2 Removing Adjustable Guide Rails
Hardware Installation Guide
Context
Procedure
Step 1 Take ESD-preventive measures.
Step 2 As shown in step in Figure 9-2, unfasten the screws on the front and rear side of the
Step 3 As shown in step in Figure 9-2, unfasten the screws on the adjustable guide rails
Step 4 As shown in the step in Figure 9-2, adjust the length of the adjustable guide rails. Loose the
This section describes how to remove adjustable guide rails.
When unfastening all screws on the adjustable guide rails, hold the adjustable guide rails with
a hand to avoid personal injuries or device damages.
When the adjustable guide rails are not needed, remove them as follows.
For details on the ESD-preventive measures, see 5.1 ESD-preventive Measures.
adjustable guide rails counterclockwise with a crosshead screwdriver.
counterclockwise with a crosshead screwdriver.
positioning pins of the adjustable guide rails from the mounting holes of the fixed slide rail on
the inner side of the cabinet.
Step 5 As shown in step in Figure 9-2, remove the adjustable guide rails.
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Hardware Installation Guide 9 Migrating the N8300
Figure 9-2 Removing adjustable guide rails
Step 6 Fasten the set screws on the adjustable guide rails clockwise with a cross screwdriver.
Step 7 Place the adjustable guide rails into an ESD-preventive bag.
----End
9.2.3 Removing Captive Nuts
Context
Procedure
Step 1 Take ESD-preventive measures.
Step 2 Specify the captive nuts to be removed.
Step 3 As shown in step in Figure 9-3, release one foot of the captive nut from the pane of the
Step 4 As shown in step in Figure 9-3, loose the other foot of the captive nut from the pane of the
This section describes how to remove captive nuts.
When the captive nuts are not needed, remove them as follows.
For details on the ESD-preventive measures, see 5.1 ESD-preventive Measures.
square hole by using a captive nut mount bar.
square hole.
Figure 9-3 Removing captive nuts
Step 5 Place the captive nuts into an ESD-preventive bag.
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9 Migrating the N8300
----End
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide A How to Obtain Help
A How to Obtain Help
If a problem persists in routine maintenance or troubleshooting, contact Symantec for
technical support.
A.1 Preparations For Contacting Symantec
To better solve the problem, you need to collect troubleshooting information and make
debugging preparations before contacting Symantec.
A.2 How to Use the Document
Symantec provides guide documents shipped with the device. Through these documents, you
can solve problems that occur during routine maintenance or troubleshooting.
A.3 Technical Support
Symantec Technical Support maintains support centers globally. Technical Support’s primary
role is to respond to specific queries about product features and functionality. The Technical
Support group also creates content for our online Knowledge Base. The Technical Support
group works collaboratively with the other functional areas within Symantec to answer your
questions in a timely fashion. For example, the Technical Support group works with Product
Engineering and Symantec Security Response to provide alerting services and virus definition
updates.
A.1 Preparations For Contacting Symantec
To better solve the problem, you need to collect troubleshooting information and make
debugging preparations before contacting Symantec.
A.1.1 Collecting Troubleshooting Information
You need to collect necessary information for the troubleshooting.
A.1.2 Making Debugging Preparetions
When you seek for technical support, Symantec technical engineers may help you to perform
some operations to further collect fault information or remove the fault.
A.1.1 Collecting Troubleshooting Information
You need to collect necessary information for the troubleshooting.
Issue 01 (2009-12-15) Symantec Corporation 1
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A How to Obtain Help
You need to collect the following information:
z
Detailed name and address of the customer
z
Contact person and telephone number
z
Time when the fault occurs
z
Detailed description of the fault phenomena
z
Device type, serial number, and software version
z
Measures taken after the fault occurs and related results
z
Problem level and required solution deadline
A.1.2 Making Debugging Preparetions
When you seek for technical support, Symantec technical engineers may help you to perform
some operations to further collect fault information or remove the fault.
Therefore, you need to prepare some tools or components for engineers, such as spare parts of
the blade and interface card, screwdriver, screw, serial cable and network cable.
A.2 How to Use the Document
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
Symantec provides guide documents shipped with the device. Through these documents, you
can solve problems that occur during routine maintenance or troubleshooting.
To solve the problems better, use the documents before you contact Symantec for technical
support.
A.3 Technical Support
Symantec Technical Support maintains support centers globally. Technical Support’s primary
role is to respond to specific queries about product features and functionality. The Technical
Support group also creates content for our online Knowledge Base. The Technical Support
group works collaboratively with the other functional areas within Symantec to answer your
questions in a timely fashion. For example, the Technical Support group works with Product
Engineering and Symantec Security Response to provide alerting services and virus definition
updates.
Symantec’s maintenance offerings include the following:
z
A range of support options that give you the flexibility to select the right amount of
service for any size organization.
z
Telephone and Web-based support that provides rapid response and up-to-the-minute
information.
z
Upgrade assurance that delivers automatic software upgrade protection.
z
Global support that is available 24 hours a day, 7 days a week.
z
Advanced features, including Account Management Services.
For information about Symantec’s Maintenance Programs, you can visit our Website at the
following URL: http://www.symantec.com/techsupp/
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Hardware Installation Guide A How to Obtain Help
A.3.1 Contacting Technical Support
Customers with a current maintenance agreement may access Technical Support information
at the following URL: http://www.symantec.com/techsupp/
Before contacting Technical Support, make sure you have satisfied the system requirements
that are listed in your product documentation. Also, you should be at the computer on which
the problem occurred, in case it is necessary to replicate the problem.
When you contact Technical Support, please have the following information available:
z
Product release level
z
Hardware information
z
Available memory, disk space, and NIC information
z
Operating system
z
Version and patch level
z
Network topology
z
Router, gateway, and IP address information
z
Problem description:
− Error messages and log files
− Troubleshooting that was performed before contacting Symantec
− Recent software configuration changes and network changes
A.3.2 Licensing and registration
If your Symantec product requires registration or a license key, access our technical support
Web page at the following URL: http://www.symantec.com/techsupp/
A.3.3 Customer service
Customer service information is available at the following URL:
http://www.symantec.com/techsupp/
Customer Service is available to assist with the following types of issues:
z
Questions regarding product licensing or serialization
z
Product registration updates, such as address or name changes
z
General product information (features, language availability, local dealers)
z
Latest information about product updates and upgrades
z
Information about upgrade assurance and maintenance contracts
z
Information about the Symantec Buying Programs
z
Advice about Symantec's technical support options
z
Nontechnical presales questions
z
Issues that are related to CD-ROMs or manuals
A.3.4 Maintenance agreement resources
If you want to contact Symantec regarding an existing maintenance agreement, please contact
the maintenance agreement administration team for your region as follows:
z
Asia-Pacific and Japan: customercare_apac@symantec.com
Issue 01 (2009-12-15) Symantec Corporation 3
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A How to Obtain Help
z
Europe, Middle-East, and Africa: semea@symantec.com
z
North America and Latin America: supportsolutions@symantec.com
A.3.5 Additional enterprise services
Symantec offers a comprehensive set of services that allow you to maximize your investment
in Symantec products and to develop your knowledge, expertise, and global insight, which
enable you to manage your business risks proactively.
Enterprise services that are available include the following:
z
Symantec Early Warning Solutions
These solutions provide early warning of cyber attacks, comprehensive threat analysis,
and countermeasures to prevent attacks before they occur.
z
Managed Security Services
These services remove the burden of managing and monitoring security devices and
events, ensuring rapid response to real threats.
z
Consulting Services
Symantec Consulting Services provide on-site technical expertise from Symantec and its
trusted partners. Symantec Consulting Services offer a variety of prepackaged and
customizable options that include assessment, design, implementation, monitoring, and
management capabilities. Each is focused on establishing and maintaining the integrity
and availability of your IT resources.
z
Educational Services
Educational Services provide a full array of technical training, security education,
security certification, and awareness communication programs.
FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide
To access more information about Enterprise services, please visit our Web site at the
following URL: www.symantec.com.
Select your country or language from the site index.
4 Symantec Corporation Issue 01 (2009-12-15)
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FileStore N8300 Clustered NAS Storage System
Hardware Installation Guide B Acronyms and Abbreviations
B Acronyms and Abbreviations
A
API
C
CLI
F
FC
G
GE
O
ODF
S
AC Power Interface
Command Line Interface
Fiber Channel
Gigabit Ethernet
Optical Distribution Frame
SAS
SFP
Issue 01 (2009-12-15) Symantec Corporation 1
Serial Attached SCSI
Small Form-Factor Pluggable
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