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ElEctric FirEplacE HEatEr
GERRARD
Model: SRW913T-33BK (CTC #64-3535)
INSTRUCTION MANUAL
attENtiON:
1. Find a location for the fireplace heater that is protected from direct sunlight.
2. Do not plug the unit into the power outlet before reading all instructions.
SaVE tHESE iNStrUctiONS FOr FUtUrE USE.
IMPORTANT SAFETY INSTRUCTIONS
WHEN USiNG ElEctrical appliaNcES, BaSic prEcaUtiONS SHOUlD
alWaYS BE FOllOWED tO rEDUcE tHE riSK OF FirE, ElEctric SHOcK,
aND iNJUrY tO pErSONS, iNclUDi NG tHE FOllOWiNG:
1) Read all instructions before using this electric fireplace heater.
2) This electric fireplace heater is hot when in use. To avoid burns, do not let bare
skin touch hot surfaces. The grill directly in front of the heater outlet becomes
hot during heater operation. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) away from
the front of the unit and keep them away from the sides and rear.
3) Extreme caution is necessary when any heater is used by or near children or
invalids and whenever the fireplace is left operating and unattended.
4) Always unplug fireplace when not in use.
5) Do not operate any electric fireplace with a damaged cord or plug or after the
heater malfunctions, has been dropped or damaged in any manner.
6) Do not use outdoors.
7) This electric fireplace heater is not intended for use in bathrooms, laundry
areas and similar indoor locations. Never locate heater where it may fall into a
bathtub or other water container.
8) Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or
similar coverings. Arrange cord away from traffic area and where it will not be
tripped over.
9) To disconnect fireplace, turn controls to off, then remove plug from outlet.
10) Connect to properly grounded outlets only.
11) Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
12) To prevent a possible fire, do not block air intakes or exhaust in any manner. Do
not use on soft surfaces, like a bed, where openings may become blocked.
13) A heater has hot and arcing or sparking parts inside. Do not use it in areas
where gasoline, paint, or flammable liquids are used or stored.
14) Use this fireplace heater only as described in this manual. Any other use not
recommended by the manufacturer may cause fire, electric shock, or injury to
persons.
15) Avoid the use of an extension cord because the extension cord may overheat
and cause a risk of fire. However, if you have to use an extension cord, the cord
shall be No.16AWG minimum size and rated not less than 1875 watts.
16) Caution: Do not plug this product into a receptacle controlled by a wall switch
or dimmer.
17) When storing or transporting the unit and cord, keep in a dry place, free from
excessive vibration and store so as to avoid damage.
SYLVANIA is a registered trademark of OSRAM SYLVANIA, used under license.
caUtiON:
iF YOU USE tHiS HEatEr iN cONJUNctiON WitH a tHErmal cONtrOl, a
prOGram cONtrOllEr, a timEr Or aNY OtHEr DEVicE tHat SWitcHES
tHE HEatEr ON aUtOmaticallY, rEmEmBEr tO OBSErVE all SaFEtY
WarNiNGS at all timES. tHE FirEplacE HEatEr HaS SaFEtY OVErHEat
prOtEctiON. iF tHE OVErHEat prOtEctiON tripS, SWitcH OFF all
SWitcH BUttONS aND Wait apprOximatElY 5 -10 miNUtES. it SHOUlD
rESEt aUtOmaticallY ONcE tHE UNit cOOlS DOWN.
WarNiNG:
Procedures and techniques if not carefully followed will result in damage to the
equipment and will expose the user to the risk of serious injury, illness or death.
This electric fireplace heater is for use on 120 volts. The cord has a plug as shown
at A in illustration below. An adapter as shown at C is available for connecting
three-blade grounding-type plugs to two-slot receptacles. The green grounding
plug extending from the adapter must be connected to a permanent ground such
as a properly grounded outlet box. The adapter should not be used if a three-slot
grounded receptacle is available.
A 15 AMP circuit is required to operate this heater. If the breaker trips when the
heater is used then you may need to move the heater to another location or unplug
other appliances that are on the same circuit. If you require an extension cord use
one that is rated at 1875 watts.
impOrtaNt:
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Please note when you open the carton carefully check the unit and make sure there
are no damages. If you have any problems with the unit, with how the various
functions work or with hidden damages or missing parts, please call: 1-800-459-
4409 (EST) for customer service. NOTE: DO NOT RETURN UNIT TO THE STORE
BEFORE CALLING THE TOLL FREE NUMBER. Do not dispose of your packaging
cartons until you are completely satisfied with your new fireplace heater. Read
all instructions thoroughly before operating your new Electric Fireplace.
NOTE: Light bulbs may become loose during shipping. If the flame effect is dim or
does not work, please check that light bulb or bulbs are finger tight in socket. See
instructions for replacing bulb or bulbs.
5. Make sure all screws are tight. OPERATION
OPERATION
After reading complete instructions, confirm all controls on fireplace are in the OFF
position. Plug the fireplace into a 15AMP/120Volt outlet. If the cord does not reach,
you may use an extension cord rated for a minimum of 1875 WATTS. Once the
fireplace insert has been properly connected to a grounded electrical outlet, it is ready
to operate.
NOTE: The electric fireplace heater may emit a slight harmless odor when first turned
on. This is caused by activating the internal heater components for the first time and
should not occur again.
ASSEMBLY INSTRUCTIONS
partS liSt
Z. WALL ANCHOR SAFETY CABLE
Wall Anchor ......................................................................................................................... 1
Screw for wall anchor ....................................................................................................... 1
Screw for mantel ............................................................................................................... 1
Safety cable ........................................................................................................................ 1
CAUTION: Carefully move the assembled unit to the desired location. The Fireplace
Mantel should not be positioned in an area exposed to direct sunlight.
Wall aNcHOr SaFEtY caBlE
The use of WALL ANCHOR SAFETY CABLE is highly recommended in order to reduce
the risk of the fireplace being tipped over accidentally. WARNING: This CABLE may reduce possible risk of injury if the fireplace is improperly handled, but is not a substitute
for proper adult supervision. Children should not be left unattended near any heater.
1. Drill a 5/16” (8mm) hole in the wall. Insert the PLASTIC WALL ANCHOR into the
hole and gently tap until the flange on the anchor is against the wall surface.
2. Position the back edge of the mantle close to the wall.
OpEratiON BY tHE cONtrOl paNEl
The controls are located behind the grill below the front glass and can be accessed by
pulling the grill from the top, forward and down.
ON/OFF: Press this button for main power and flame effect. The indicator light will
turn on. See below for other control switches.
750W: For low heat function - Press this switch while the ON/OFF switch is in the on
position for low heat. The indicator light will turn on.
1500W: For high heat function - Press this switch while the ON/OFF switch and the
750W switch are in the on position for high heat. The indicator light will turn on.
Temperature Control: To adjust the temperature to your individual requirements,
turn the temperature control dial to the right (clockwise) to increase the desired temperature and to the left for lower temperature. This temperature control dial can only
be used while the ON/OFF switch and 750W &1500W switches are in the ON position.
When the heater reaches to the desired temperature, the heater and 750W/1500W
indicator light will turn off but the fan still keeps working with air flow. Adjust this
knob to restart the heater.
Dimmer Control Knob: Turn the dimmer dial clockwise or counter clockwise to get
the desired flame intensity. The dimmer switch can only be used when the ON/OFF
switch is in the on position.
Note: When the ON/OFF switch is turned off, all other heater functions will stop even
though the switches may be in the on position.
OPERATION BY THE REMOTE CONTROL
fig. A
3. Attach the SAFETY CABLE to the mantle using the SCREW FOR MANTLE. See fig. A
4. Use the SCREW FOR WALL to attach the other end of SAFETY CABLE to the wall.
Plug in your electric fireplace and it will beep once, this means you have power and
your remote is ready to operate your electric fireplace.
ON/OFF: Press this button for main power function. The unit will beep and the indicator light will be on. Pressing again will stop the main power function.
Once the heater is switched off, the indicator light will flash and the unit will keep
working with air flow for 5 more seconds.
FLAME/LOG: Press this button once for flame effect. The unit will be beep and the
indicator light will be on. The bulbs for flame effect & log-set will be on. Pressing button again will stop the light function.
750W: Press this button for low heat level. The unit will beep, the pilot light and
indicator light will be on. The fireplace heater will give low heat level. Pressing once
again will stop the low heat level function.
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1500W: Press this button for high heat level. The unit will beep, the pilot light and
indicator light will be on. The fireplace heater will give high heat level. Pressing once
again will stop the high heat level function.
REPLACING THE LIGHT BULBS
Step 1: Remove 4 screws on the back of fireplace and remove the rear cover
of the unit.
Step 2: You will find 1 X 40W Type B-10 bulb under log-set bed.
Step 3: Loosen and remove burnt out bulb and replace with new bulb.
Step 4: Close the rear cover and secure with the 4 screws.
Step 5: Plug in the unit.
REMOTE CONTROL BATTERY REPLACEMENT
Replace with 2 AAA batteries.
WarNiNG:
Do not mix old and new batteries Do not mix alkaline, standard (Carbon-Zinc), or
rechargeable (Nickel Cadmium) batteries.
MAINTENANCE
maiNtENaNcE WarNiNG
Disconnect power and unplug the power cord before attempting any maintenance or
cleaning to reduce the risk of fire, electric shock or damage to persons. The bulbs in
your unit can become extremely hot. Allow at least 10 minutes between turning off the
unit and removing the light bulbs to avoid the accidental burning of the skin.
riSK OF FirE: DO NOt ExcEED tHE rEcOmmENDED BUlB WattaGE.
CLEANING
To clean unit first turn off controls on unit and unplug the unit from power source. To
clean glass display panel; remove dust with clean dry cloth or to remove finger prints
and other marks clean glass with clean damp cloth. Do not use abrasive cleaners or
spray liquids on glass display panel surface. Metal and metal painted parts should be
cleaned with damp cloth. Do not use abrasive cleaners or spray liquids on these surfaces.
WARRANTY
Every electric fireplace heater is tested before it leaves the factory and it is guaranteed
for one year. If the unit should fail to operate correctly within one year from the date
of purchase, call customer service at 1-800-459-4409 (EST). We will, at our discretion
either repair or replace the unit. It will have to be returned to us freight prepaid and
we will return the repaired or replaced unit to you freight prepaid. The company’s
sole obligation is to repair or replace the unit. This warranty is void if in the opinion
of Quality Craft the unit has been tampered with, altered, misused, damaged, abused
or used with the wrong power source. Light bulbs are not covered by this warranty.
The warranty is for homeowner use only and does not cover units used in commercial
situations.
Imported by
Quality Craft Ltd.
Laval, Quebec, Canada H7S 2G7
1-800-459-4409 (EST)
www.qualitycraft.com
Made in China
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