Sycamore Ceiling fan Instruction Manual

Sycamore Ceiling Fan

nature + technology

Instruction Manual

INSTALLATION - OPERATION - MAINTENANCE - WARRANTY

TM

Introduction ................................................

Important Safety Precautions . . . . ................................

UnpackingYourSycamoreFan ...................................

Preparing Ceiling, Installing Hanger Bracket

and Making Hanger Bracket Electrical Connections ....................

Preparing and Installing Fan Motor Assembly

and Making Fan Motor Assembly Electrical Connections ................

Installing Wall Controller

and Making Wall Controller Electrical Connections . ...................

Wall Controller Installation Wiring Diagram . . . .......................

Setting Accessory Remote Control Codes . . . .......................

Installing Accessory Remote Control Receiver

and Making Remote Control Receiver Electrical Connections . . ...........

Accessory Remote Control Installation Diagram . . . ...................

Preparing and Installing Fan Motor Housing . . .......................

Preparing and Installing Fan Blade . . . . . . . . .......................

Operating Your Sycamore Fan . . . . . . . . . . . . .......................

CareandCleaning...........................................

Trouble Shooting . . ..........................................

GeneralInformationonCeilingFans ..............................

TechnicalSpecifications .......................................

Warranty..................................................

Page 1

Page 2

Page 4

Page 6

Page 10

Page 14

Page 17

Page 18

Page 21

Page 25

Page 26

Page 29

Page 33

Page 35

Page 36

Page 37

Page 38

Page 39

Table of Contents

0

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Thank you for choosing a Sycamore™ Ceiling Fan. You have chosen the best! We are confident that your
new ceiling fan will provide many years of service and enjoyment.

Please read and follow these instructions carefully, and be mindful of all warnings shown throughout this
manual.

GENERAL PRECAUTIONS

This fan must be installed by a licensed and qualified electrician according to local authority
regulations.

Be cautious! Read all instructions and safety information, and review the accompanying assembly
diagrams before installing your new fan.

Close supervision is necessary when the product is used by children or invalid people. Do not allow
children to use it as a toy.

Introduction

1

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Important Safety Precautions

2

LOCATION AND INSTALLATION REQUIREMENTS FOR YOUR FAN

MECHANICAL ISSUES

To provide adequate clearance from the floor the lowest point on the fan blade must be at least 2.1m (7’)
from the floor.

Note: For a fan mounted directly to the ceiling, the lowest point of the fan blade is approximately 365mm
(14 ½”) below the ceiling.

Make sure that the chosen location of the fan will not allow the rotating fan blade to come into contact with
any object.

Ensure ceiling joists are sound and of adequate size and strength to support a 35Kg (77lb) load.

To reduce the risk of fire, electrical shock or personal injury, ensure that the fan mounting bracket is
supported directly from the building structure. DO NOT mount to an outlet box.

The mounting bracket must be firmly screwed to a load bearing structure e.g. a concrete ceiling, steel
structure or timber frame. If a timber frame is to be added it must be securely nailed or screwed between
two beams.

Do not remove the fan from the ceiling after installation.

Do not attach the Fan Blade before the Fan Motor Housing is installed and secured. To protect the finish,
the Fan Blade and the Fan Motor Housing should be kept in their cartons until ready to be installed.

After the fan is completely installed, check to make sure that all connections are secure to prevent the fan
from falling and/or causing damage or injury.

To reduce the risk of personal injury, do not bend or damage the motor Drive Shaft or Fan Blade when
handling or installing them.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Important Safety Precautions

3

ELECTRICAL ISSUES

Do not attempt to control the operation of this fan from any wall controller that is not approved
by Hunter Pacific International Pty Limited for use with this fan. DO NOT use a solid state wall
controller. The use of an unapproved wall controller voids the warranty.

NOTE

The fan and hanger bracket must be earthed.

The fan can be used in conjunction with some home automation systems. For further information please
contact Hunter Pacific International Pty Limited.

To avoid possible electric shock during installation, be sure electricity is turned off at the main power box
before commencing work. Disconnect power by removing fuse or turning off circuit breaker before
installing the fan. Ensure all spliced connections are adequately insulated.

Nothing in this manual is intended to instruct or assist untrained or unqualified persons to install this
product. Additionally, it is the responsibility of the installer and user to apply common sense and care at all
times.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Unpacking your Sycamore Fan

4

Unpack your fan and check the contents. You should have two cartons - a Motor Carton and a Blade
Carton. Do not discard the cartons. If warranty replacement or repair is ever necessary, the fan should be
returned in the original packaging.

Examine all parts. You should have the following:

Fan Motor Assembly

x 1 unit

Hanger Bracket

x 1 unit

Fan Motor Housing

x 1 unit

Fan Blade

x 1 unit

Screw

x 2 units (1 + 1 Spare)

Washer

x 2 units

Washer

x 2 units

Screw

x 2 units

Screw

x 2 units

Hanger Bracket Hardware

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Blade Hardware

Unpacking your Sycamore Fan

5

Remote Control
Transmitter

x 1 unit

Remote Control Receiver

x 1 unit

Remote Control (Accessory)

Battery

x1 unit

Wall Controller

Speed Controller

x 1 unit

Rotary Speed Switch

x 1 unit

Capacitor

x 1 unit

Clip

x 1 unit

Double Sided Tape

x 1 unit

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Warning: Do not attempt to control the operation of this fan from any wall controller that is not
approved by Hunter Pacific International Pty. Limited for use with this fan. Do not use a solid
state wall controller. The use of an unapproved wall controller voids the warranty.

Note:

Back Plate, Face Plate and ON/OFF switch are
not supplied with fan.

Note:

Remote Control Transmitter may vary from one
shown.

Ceiling

Supply Wiring

Installation using Ceiling Mounting Box Installation directly mounted to Ceiling Joist

Check that the mounting location is of
adequate strength to support the fan.

Ensure the Supply Wiring is of
sufficient length.

approx.
75mm (3”)

Before commencing installation, turn off electricity supply at the main power box.
Disconnect power by removing fuse or turning off circuit breaker before commencing work.

Checking Ceiling Condition and Preparing for Fan Installation

6

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

A

Ceiling Joist

behind ceiling

A

Ceiling

35KG

A

Hanger Bracket

Embedded Mounting Box

Secure Hanger Bracket to Mounting Box using
screws and washers provided. Ensure screws are
securely tightened.

Note:

The Hanger Bracket can be securely
screwed to a Mounting Box embedded in
concrete or other load bearing material.

Mounting Boxes embedded in or secured to
non-structural material (e.g. plasterboard)
are not suitable.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Attaching Hanger Bracket to Ceiling using an Embedded Mounting Box

7

Hanger Bracket

Power Drill

90mm (3 ½ “)

Drill holes in Ceiling Joist at approximately
90mm (3 ½”) centres for Hanger Bracket
mounting.

Ceiling Joist behind

Secure Hanger Bracket to Ceiling Joist using screws
and washers provided. Ensure screws are securely
tightened.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Attaching Hanger Bracket directly to Ceiling

8

Make NEUTRAL and EARTH connections from incoming Mains
supply to NEUTRAL and EARTH terminals on Hanger Bracket as
appropriate. Make SWITCHED LIVE (Active) connection from Wall
Controller to LIVE terminal on Hanger Bracket.

UNSWITCHED LIVE (Active) wire from incoming Mains supply
should be looped to Wall Controller using an insulated joiner.
UNSWITCHED LIVE (Active) to be connected directly to
Hanger Bracket terminal.

must not

Terminal Block

EARTH

SWITCHED LIVE
from Wall Controller

NEUTRAL

B

Ensure that electrical connections
are good and that terminal block
screws are secure.

A

A

B

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Connecting Live, Neutral and Earth Wires from Supply Wiring to Terminal Block on Hanger Bracket

9

A

Remove one Fan Motor Housing fixing
screw, and put it aside for re-assembly
during Fan Motor Housing installation.

Check that the Suspension Ball fixing
screw is securely tightened.

Adjust remaining two Fan Motor Housing
fixing screws to provide clearance for
installing Fan Motor Housing.

6 - 8mm (1/4” - 5/8”)

C

Fan Motor Housing

Fixing Screw

B

C

Suspension Ball

C

B

A

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Preparing Fan Motor Assembly

10

If installing a fan with a Suspension Rod, refer to Additional Instruction Manual for Suspended Installation for
remaining installation steps.

E

Ensure that lug on Hanger
Bracket is engaged in slot
in Suspension Ball.

Locate Suspension Ball in Hanger Bracket.

Position Fan Motor Assembly so that
Chassis arm with terminal block is facing
away from opening in Hanger Bracket.

Take care to keep Fan Motor Assembly level
during installation to avoid marking ceiling.

D

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

E

Installing Fan Motor Assembly into Hanger Bracket

11

D

Ensure electrical connections are good, and
that terminal block screws are secure.

Make EARTH (Green/Yellow) connection from
Fan Motor Assembly to appropriate terminal
on Hanger Bracket.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

A

Connecting Earth Wire from Fan Motor Assembly to Hanger Bracket

12

EARTH
(Green / Yellow)

A

Make LIVE (Brown) and NEUTRAL (Blue)
connections from Fan Motor Assembly to
appropriate terminals on Hanger Bracket using pre­installed wires on right side of Chassis terminal
block, as shown.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

If you are using a Remote Control, skip this step and go to page 18.

B

Connecting Live and Neutral Wires from Fan Motor Assembly to Hanger Bracket - Wall Controller

13

Ensure that electrical connections are good, and
terminal block screws are secure.

B

LIVE
(Brown)

NEUTRAL
(Blue)

Attach Speed Controller to Back Plate.

Ensure that Orientation Mark is in top left corner, (viewed
from front), and numbers are oriented as shown.

Note: Back Plate, Face Plate
and ON/OFF Switch are not
supplied with fan.

Attach Capacitor to Clip using Double Sided Tape supplied.

Attach Clip to body of Speed Controller as shown.

Capacitor

0

1

2

3

Double Sided Tape

ON/OFF Switch

Clip

Orientation Mark

Back Plate

Speed
Controller

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Warning: Do not attempt to control the operation of this fan from any wall controller that is not
approved by Hunter Pacific International Pty. Limited for use with this fan. Do not use a solid
state wall controller. The use of an unapproved wall controller voids the warranty.

Installing Wall Controller

14

1

1

2

2

3

3

SWITCHED

LIVE

PURPLE

BROWN

RED

UNSWITCHED LIVE

NEUTRAL

To Fan Hanger Bracket

From Mains

Capacitor

ON/OFF
Switch

Speed
Controller

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Note:

NEUTRAL wire may not be present in
some types of existing lighting circuit and
is not required. If present it may be
terminated as shown or otherwise
properly insulated.

Make electrical connections from Supply
Wiring to ON/OFF Switch, Speed
Controller, Capacitor and Fan Wiring as
shown. Ensure that electrical connections
are good, and terminal screws are secure.

Connecting Wires for Wall Controller

15

Warning: Do not attempt to control the operation of this fan from any wall controller that is not
approved by Hunter Pacific International Pty. Limited for use with this fan. Do not use a solid
state wall controller. The use of an unapproved wall controller voids the warranty.

Rotary Speed Switch

Front Plate

Back Plate

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Fix pre-wired Wall Controller Back Plate to wall, clip
on Front Plate, and press on Rotary Speed Switch.

Installing Front Plate and Rotary Speed Switch

16

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

NEUTRAL from Main Supply

LIVE (Active) from Mains Supply

EARTH Conductor

E (Green/Yellow)

E (Green/Yellow)

E (Green/Yellow)

(Red)

(Blue)

(Orange)

C

3

1

2

C 2

1

Loop

L (Brown)

(Brown)

(Purple)

(Red)

N (Blue)

Capacitor

Capacitor

Hanger
Bracket
Earth

Chassis

Earth

Chassis

Terminal

Block

Fan

Motor

M
1~

Hanger Bracket
Terminal Blocks

NEUTRAL to Wall Switch not required
but may be present in some existing
installations.

ON / OFF
Switch

Rotary Speed
Switch

(Purple)

(Yellow)

(Red)

Wall Controller

Wall Plate

TO FAN N (Blue)

TO FAN L (Brown)

Wall Controller Installation Wiring Diagram

17

Battery
Compartment
Door

9v Battery

Remote Control
Handset

Check Remote Control Transmitter (Handset) CODE switch
settings are identical to Receiver CODE switch settings (use point
of ball point pen to adjust switches).

Note:

Remote Control Transmitter may vary from one shown.

Install Battery as shown.

If you are using a Wall Controller, skip these steps and go to Page 26.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Setting Code Switches for Remote Control Handset and Installing Battery

18

Check Remote Control Receiver CODE
switch settings and adjust if required (use
point of ball point pen to adjust switches).

Remote Control
Receiver

A

A

Light wire (White)

Terminate Remote Control
Receiver light wire (marked
LIGHT OUT) using good
quality electrical insulation
tape as shown.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Setting Code Switches for Remote Control Receiver

19

Setting Handset and Receiver Codes if using one Remote Control Handset to control multiple fans

Setting Handset and Receiver Codes if using individual Remote Control Handsets for each fan

Note: Ensure that the maximum distance from the Remote Control Handset to Receiver does not exceed
the range of the transmitter.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Code Settings for Remote Control Handset and Receiver

20

After installing Remote
Control Receiver re­adjust Fan Motor
Assembly to ensure
Drive Shaft is vertical.

Tilt Fan Motor Assembly as shown and
slide Remote Control Receiver into
Hanger Bracket in orientation shown
(Code switches to be passed through
Hanger Bracket).

Fix Remote Control Receiver Aerial
to ceiling within circle of Fan Motor
Housing.

A

A

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Installing Remote Control Receiver in Hanger Bracket

21

Aerial

Remove pre-installed LIVE (Brown) and
NEUTRAL (Blue) wires from right side of terminal
block on Fan Motor Assembly.

A

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

A

Removing pre-installed Live and Neutral Wires from Fan Motor Assembly

22

B

Make LIVE and NEUTRAL connections from Remote
Control Receiver to appropriate terminals on Hanger
Bracket using wires marked LIVE IN (Brown) and
NEUTRAL IN (Blue).

Ensure that electrical connections are
good, and terminal block screws are
secure.

LIVE
(Brown)

NEUTRAL
(Blue)

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

B

Connecting Live and Neutral Wires from Remote Control Receiver to Hanger Bracket

23

A

Make LIVE and NEUTRAL connections from Remote
Control Receiver to appropriate terminals on Fan Motor
Chassis using wires marked L (Brown) and N (Blue).

Ensure that electrical connections are good, and
terminal block screws are secure.

Ensure Remote Control Receiver LIGHT Wire is well
secured and cannot touch any moving parts.

LIVE
(Brown)

NEUTRAL
(Blue)

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

A

Connecting Live and Neutral Wires from Remote Control Receiver to Fan Motor Assembly

24

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Note:

As shown, the Remote Control
Receiver is wired in series between
the Hanger Bracket terminal and the
Chassis terminal.

The SWITCHED LIVE (Active) wire

come via a Wall Switch. This
allows the fan to be manually
switched off, should a fault ever
develop.

MUST

Do not cut or shorten the Aerial wire
without folding the cut end over and
insulating with three layers of good
quality electrical insulation tape.

Remote Control (Accessory) Installation Wiring Diagram

25

SWITCHED LIVE (Active) from Wall Switch

NEUTRAL from Mains Supply

EARTH Conductor

E (Green/Yellow)

E (Green/Yellow)

(Purple)

(Yellow)

(Red)

(Orange)

(Red)

(Blue)

TO FAN (Blue)N

TO FAN (Brown)L

E (Green/Yellow)

L (Brown)

Ariel (Black)

For Light (White)

N (Blue)

Capacitor

Chassis

Terminal

Block

Remote

Control

Receiver

Hanger
Bracket
Earth

Chassis

Earth

Fan

Motor

Hanger
Bracket

Terminal

Blocks

AC IN (Brown)L

AC IN (Blue)N

M
1~

WARNING

Preparing Fan Motor Housing

26

Fan Motor Housing

Fan Motor Housing
Screw Cover

A

Ensure Fan Motor Housing Screw
Covers are in fully open position.

A

A

A

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Attaching Fan Motor Housing to Fan Motor Assembly

27

Ensure that Fan Motor Housing fixing point with hole (not
bayonet slot) is aligned with Chassis arm from which fixing
screw was removed (see page 10).

Install Fan Motor Housing using a clockwise bayonet action.

Line up fixing hole in Fan Motor Housing with screw hole in
Chassis arm and install fixing screw removed on page 10.

Secure Fan Motor Housing, ensuring all three screws are tight
but not over tight.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

1

2

3

3

4

4

1

2

Closing Screw Covers

28

Close all three Screw
Covers.

Note: To remove Fan Motor Housing open Screw Covers using a flat bladed
screw driver as shown. Remove fixing screw from hole, loosen two bayonet
slot screws and remove Fan Motor Housing by rotating anticlockwise and
lowering.

A

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

A

A

A

Fan Blade must be removed before Fan Motor Housing is removed.

Preparing Fan Blade for Installation

29

B

Rotate Fan Blade Screw Cover to
expose fixing hole in Pivot Connector
as shown.

Pivot Connector

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

B

Attaching Fan Blade to Fan Motor Assembly

30

A

B

Align flats on Pivot Connector
with flats on Drive Shaft and
install Fan Blade by sliding
Pivot Connector onto Drive
Shaft.

Take care not to lift Drive Shaft when installing Fan Blade, as
this may disengage Suspension Ball from lug on Hanger
Bracket (see page11.)

Hold Fan Blade in position,
insert blade fixing screw and
tighten securely.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

A

B

Drive Shaft

Pivot Connector

Closing Screw Cover on Pivot Connector

31

Rotate Screw Cover to hide
screw head. (Note: Rotating
the Screw Cover will prevent
blade fixing screw from falling
out should it become loose.)

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

C

C

Installation Check

32

Rotate Fan Blade by hand to ensure it does not hit anything.

Make sure that the Drive Shaft is vertical, and that the gap between the Fan Motor Housing and
ceiling is even. If the Drive Shaft is not vertical, the fan may wobble.

Once the installation is completed and has been checked, the electricity supply can be turned
on at the main power box.

Ceiling

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Operating your Sycamore Fan - Wall Controller

33

To operate your fan using a Wall Controller turn
the ON/OFF Switch to the ON position, then
turn the Rotary Speed Switch to the desired
speed setting:

0 - Off
I - High speed
II - Medium speed
III - Low speed.

ON/OFF Switch

Rotary Speed

Switch

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Operating your Sycamore Fan - Remote Control

34

To operate your fan using a Remote Control Handset, press the HI,
MED or LO button to select the desired speed.

To turn the fan off, press the STOP button.

To change between speeds, press the button for the new speed.
There is no need to stop the fan when changing speed.

The LIGHT button has no function on the Sycamore fan.

If the Remote Control Handset for your fan has an LCD display,
refer to the diagram below for an explanation of the symbols
displayed on the LCD screen.

LCD Screen

Speed Indicator

This symbol flashes when the fan is rotating.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Note:

Remote Control Transmitter may vary from one shown.

Care and Cleaning

35

Regular cleaning of your Sycamore Ceiling Fan Blade and Fan Motor Housing is the only maintenance
that is needed. Due to the balanced single blade design, a large build up of dust on the blade may
eventually create an imbalance, causing the blade to wobble during use. This is likely to be more
apparent on fans with a suspended installation. Regular cleaning of the blade is recommended to
prevent dust from building up.

1. When cleaning your fan, only use a soft brush or lint free cloth to avoid scratching the finish. DO

NOT use water when cleaning your ceiling fan. It could damage the motor or the blade and/or
create the possibility of electric shock.

2. When dusting the Fan Blade, you must support the blade to prevent bending - no pressure should

be applied to the blade pivot. After cleaning the Fan Blade, check to ensure that the Drive Shaft is
vertical, otherwise the fan may wobble.

3. Occasionally, it may be necessary to re-tighten the Fan Blade and Fan Motor Housing fixing screws

to prevent any clicking or humming sounds during operation. This is especially true in climates with
broad temperature and humidity ranges, and for fans with high gloss painted blades or motor
housings.

4. If you experience any flaws in the operation of your fan, please check the points in the Trouble

Shooting section (see page 36).

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Trouble Shooting

36

WARNING: Except for items 1 and 2 below, the following require access to areas of the fan
which carry lethal voltage. There are no other checks which can be carried out by the user.

If the fan does not operate properly, or turns on or off at random.

If the fan is noisy.

If the fan rotates but does not create much airflow.

Apart from items 1 and 2, the following must be carried out by properly qualified personel.

1. If applicable, change the battery in the Remote Control Transmitter (Handset)

. Change the Wall Controller to the one originally supplied with the fan.

1. The room may contain items which obstruct the air flow.

2. The fan may be too small for the size of the room.

2. Check that the fan is switched on at the Wall Controller, and check the Rotary Speed Switch

position.

3. Check to ensure the Remote Control Code switches on the Remote Control Receiver and

Transmitter (Handset) are set to same positions. Sometimes the Handset Code switches may be
bumped when the battery is changed (see pages 18 to 20).

4. Check the main and branch circuit breakers and/or fuses.

5. Check the wire connections to the fan.

1. Check to make sure that the screws securing the Suspension Ball, Fan Motor Housing and Fan

Blade are tightened securely but are not over tight (see pages 10 ,27 and 30).

2. Check that all the screws in the Hanging Bracket are tight.

3

Note: In some areas, signals are sent through the power lines by the electricity supplier for the control of

off peak hot water, street lights and so on. These signals may cause an intermittent humming in the
ceiling fan. Filters are available in Australia at customer cost. It is not the fault of the ceiling fan.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

General information on Ceiling Fans

37

General Information.

Normal Wear and Tear.

1. All electrical motors, including fan motors make some noise, and may feel hot to the touch. This is

NOT a fault.

2. Ceiling fans tend to move during operation due to the fact that they are not rigidly mounted. (Rigid

mountings can generate excessive vibration and stress on the mountings). Movement of a couple
of centimetres is quite OK and does not suggest that the fan will fall down. The Sycamore fan is
mounted securely on a metal Hanger Bracket with rubber cushioning and a ball joint to allow free
movement. Please note that due to manufacturing variations not all Sycamore ceiling fans are
exactly the same - some may move more that others. Note: Excessive wobble can be caused by
the Drive Shaft not being positioned vertically. This can be easily rectified by adjusting the position
of the Fan Motor Assembly in the Hanger Bracket (see page 32).

3. Ceiling fans are an environmentally smart choice to help cool you in your home. They work by

creating air flow which causes a cooling sensation on the skin. The faster the speed of the air flow,
the greater the cooling sensation. Ceiling fans do not work by cooling the room, so they should be
switched off when there is no one in the room, to save energy. The effectiveness of ceiling fans is
also dependent on the humidity in the air - they are more effective in humid environments, and less
so in dry ones.

4. During winter, a slowly turning fan may help to reduce heating costs. Warm air rises to the ceiling,

where it cannot be felt by the occupants of a room, especially in areas with high ceilings. The fan
helps to keep warm air away from the ceiling, and mixes it with the air below. Keep the fan speed
low, so that the effects of evaporative cooling are minimised.

1. Threaded components working slightly loose or parts even slightly damaged or bent during

vigorous cleaning or bumping can cause extra wobble and noise. This is not covered under
warranty, but care during maintenance and cleaning should prevent this from occurring.

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Technical Specifications

38

210 mm

170 mm

1000 mm

365 mm

1372 mm

205 mm

Colour

Motor Housing: Black / White / Brushed Aluminium

Hand Held, RF

Blade: Black / White / Brushed Silver

Remote Control

(Accessory)

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Operating Speeds

Rated Power Consumption

Low: 80 rpm
Medium: 120 rpm
High: 160 rpm

35W

(Approximate figures at 230 - 240v AC)

Suspended Version (Accessory)

910mm and 1800mm Suspension Rods available

Standard Suspension
Kit suitable for raked
ceilings up to 22 . 45
Kit also available.

oo

22

o

Warranty

39

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

Ceiling Fan Warranty.

Ceiling Fan Warranty Period.

Remote Control Warranty Period.

Balance of Warranty on Repaired or Replaced Products.

Transfer of Warranty.

You must have the original purchase receipt or bill of sale to make a warranty claim. No claim will be
accepted unless proof of date of purchase is available at the time of making the warranty claim.

The ceiling fan itself, excluding accessories such as the Remote Control Transmitter and Receiver, is
covered by a 2 year in-home warranty. During this period, Hunter Pacific International Pty. Limited will, at
its discretion, repair or replace defective product. Labour and product delivery costs are bourn by Hunter
Pacific International Pty. Limited during this 2 year period. The cost of obtaining or using special access
equipment (scissor lifts, scaffolding etc.) is specifically excluded, and it is the responsibility of the owner
to provide such equipment and have it safely installed and operated.

Following the 2 year in-home warranty period, Hunter Pacific International Pty. Limited, offers a repair or
replacement warranty on the motor assembly only, for an additional 3 years. During this 3 years, the
owner is responsible for labour costs incurred in removing and re-installing the fan, and for transport
costs to Hunter Pacific International Pty. Limited’s repair centre. Return freight will be paid by Hunter
Pacific International Pty. Limited.

General Hunter Pacific International Pty. Limited Remote Control Receivers and Transmitters (Handsets)
are covered by a 1 year in-home warranty under the same conditions as described above for fans. The
additional 3 year repair or replacement warranty option is not offered for Remote Control Transmitters or
Receivers.

Any replaced or repaired product is covered only by the balance of the warranty remaining on the original
article.

If the dwelling where the fan or remote control is installed changes hands, the balance of the warranty
passes to the new owner, providing the original bill of sale for the product is retained by the new owner.

Warranty for the fan does not cover damage to the fan if it is moved from one dwelling to another during
the warranty period. The warranty is voided in total if the product is sold as second hand goods.

Warranty

40

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

The following is NOT covered by warranty.

1. Any damage incurred after delivery to the owner that is not caused by a fault in the products

materials or workmanship; damage from lightning or power surges; incorrect installation; damage
due to incorrect installation; noise or other influence of ripple control or information access systems
operated over power delivery infrastructure; water damage of any kind; installation or use outdoors;
damage arising from connection to or use with alternative power systems (e.g. inverters, solar, etc.).

2. Ceiling fans not installed by a licensed electrician.

3. Repair of a ceiling fan used incorrectly, accidentally damaged, modified in any way or not serviced in

accordance with the maintenance instructions.

4. Travelling costs incurred by Hunter Pacific International Pty. Limited personnel or service agents

over 25km from a Hunter Pacific authorised service depot, and/or the cost of transporting and
insuring the ceiling fan between the nearest Hunter Pacific International Pty. Limited agents' service
depot and its normal location.

These costs must be met by the purchaser

5. Subject to any statutory provisions to the contrary, claims for damage to furniture, carpet, walls,

ceilings, foundations or any other consequential loss either directly or indirectly resulting from a
faulty ceiling fan.

6. Signals sent through the mains power supply by the electricity supplier for off peak hot water, and

other signals including those for street lights and such. These signals may cause an intermittent
humming in the ceiling fan. Filters are available from Hunter Pacific International Pty. Limited in
Australia at customer cost. It is not the fault of the ceiling fan.

7. Sycamore Ceiling Fans not purchased and installed in Australia.

8. A service call fee will be charged where; there is nothing wrong with the ceiling fan or; the defective

operation of the ceiling fan is due to failure of electricity or; the installation is not in accordance with
Hunter Pacific International Pty. Limited instructions and/or applicable local regulations or; the
defects have been caused by incorrect application or abuse of the ceiling fan or; the damage has
been caused by unauthorised persons attempting to repair the fan.

Warranty

41

WARRANTY HOTLINE NUMBER 1300 360 280 (AUSTRALIA ONLY 9am TO 5pm EST)

Please Note: When phoning for warranty you will require the following information; date of purchase;
retailer from whom the fan was purchased; model and colour of the fan. The installing electricians details
may also be required.

SYCAMORE CEILING FAN WARRANTY DETAILS

Please File with your Purchase Receipt

Customer Details

Fan Details

Electricians Details

Name

Address

Post Code

Phone Number

Model

Blade Colour

Motor Housng Colour

Date of Purchase

Purchased From

Name of Electrician

Licence Number

IF THERE ARE ANY PROBLEMS DURING INSTALLATION OF THE FAN, THE INSTALLER MUST CONTACT THE
HUNTER PACIFICINTERNATIONAL WARRANTY LINE . TEL: [phone]BEFORE LEAVING THE WORK SITE

nature + technology

Sycamore Ceiling Fan

TM

All rights reserved. No part of this publication may be reproduced in any form or by any means without the prior written permission

of Sycamore Technology. Copyright © 2006 Sycamore Technology, Sydney, Australia

Sycamore is a registered trademark of Sycamore Technology.

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