Sybase OneBridge 4.1 User Manual

OneBridge® Real Time Server

4.1

User Guide

Copyright © 2000-2003 Extended Systems, Inc. and its licensors. All rights reserved. OneBridge Products, including but not limited to OneBridge Mobile Data Suite; and OneBridge Mob ile Groupware and its components, namely, Presentation Server, Integration Server, Real Time Server, Sync Server, and Mobile Agent; are trademarks of Extended Systems and its affiliates. All other trademarks mentioned herein that are not the property of Extended Systems, are the property of their respective owners.

This manual, as well as the software described in it, is furnished under a license agreement. The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Extended Systems, Inc.. Extended Systems, Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this manual.

The software may be used or copied only in accordance with the te rms of its license agreement. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means electronic or mechanical, including photocopying and recording for any purpose other than for the purchaser’s personal use without prior written permission of Extended Systems, Inc..

Extended Systems, Inc. 5777 North Meeker Avenue Boise, ID U.S.A

Phone – +1 208.322.7800 Toll Free (in North America) – 1.800 235 7576 Fax – +1 208 377 5009 Web – http://www.extendedsystems.com

Other notices No endorsement of any third party products, standards or services is expressed

or implied by any information, material, or content referred to, included on, or linked from this document.

Table of Contents

Section 1: Welcome to OneBridge® Real Time Server........................ 1

About Real Time............................................................................................................................. 1

About this guide.............................................................................................................................. 2

Section 2: Getting started.............................................................................3

Palm functions................................................................................................................................... 4

Navigating Real Time.................................................................................................................. 4

Choosing menu item s......................................... .................................. ..................................... 5

Clicking buttons............................................................................................................................. 5

Entering text in text boxes...................................................................................................... 6

Choosing items from list boxes............................................................................................ 6

Mobile phone functions (UP.Link microbrowser)........................................................ 8

Navigating Real Time.................................................................................................................. 8

Clicking buttons............................................................................................................................. 9

Choosing menu item s......................................... .................................. .................................. 10

Entering text in text boxes................................................................................................... 11

Choosing items from list boxes......................................................................................... 12

Mobile phone functions (Nokia microbrowser)........................................................ 13

Navigating Real Time............................................................................................................... 13

Clicking buttons.......................................................................................................................... 13

Choosing menu item s......................................... .................................. .................................. 14

Entering text in text boxes................................................................................................... 15

Choosing items from list boxes......................................................................................... 15

RIM device functions.................................................................................................................. 17

Navigating Real Time............................................................................................................... 17

Choosing menu item s......................................... .................................. .................................. 18

Clicking buttons.......................................................................................................................... 18

Entering text in text boxes................................................................................................... 19

Choosing items from list boxes......................................................................................... 19

iii

Table of Contents

Pocket PC functions.................................................................................................................... 21

Navigating Real Time.............................................................................................................. 21

Choosing menu item s................................................................. .................................. .......... 22

Clicking buttons.......................................................................................................................... 23

Entering text in text boxes.................................................................................................. 24

Choosing items from list boxes ........................................................................................ 25

Web browser functions............................ .... ... ... ............................. ... .... ... ... ............................ 26

Navigating Real Time.............................................................................................................. 26

Choosing menu item s................................................................. .................................. .......... 27

Clicking buttons.......................................................................................................................... 27

Entering text in text boxes.................................................................................................. 28

Choosing items from list boxes ........................................................................................ 28

Starting Real Time........................................................................................................................ 29

Exchange Username field...................................................................................................... 31

Section 3: Managing messages....................................................................33

Viewing messages......................................................................................................................... 33

Composing messages........................ ... ... ... .... ............................. ... ............................. ............... 36

Adding attachments........... ..... ..... .................................. .................................. ..... ................... 38

Removing attachments........................................................................................................... 38

Forwarding attachme n ts to a third party for conversion.. .................................. 38

Replying to messages.................................................................................................................. 39

Forwarding messages.................................................................................................................. 40

Deleting messages........................................................................................................................ 40

Using the recipient list................................................................................................................ 41

Adding recipients to me ss age s ........................... ..... .................................. ........................ 41

Removing recipients from messages.............................................................................. 43

Section 4: Using and managing contacts....... ..................................... ......45

Searching and browsing contact lists................................................................................. 46

Viewing contact details.............................................................................................................. 47

Dialing contacts.............................................................................................................................. 48

Emailing contacts..................... ... ... ............................. ... .............................. ... ... ............................ 49

Adding contacts............................................................................................................................. 49

Editing contacts.............................................................................................................................. 50

Deleting contacts.......................................................................................................................... 51

Table of Contents

Section 5: Managing meetings.....................................................................53

Viewing Day View........................................................................................................................ 54

Viewing Week View................................................................................................................... 55

Viewing Month View.................................................................................................................. 56

Scheduling meetings................................................................................................................... 57

Viewing details of meetings.................................................................................................... 59

Editing details of meetings............................ ... ... ... ... .............................. ... ... ........................... 60

Canceling meetings..................................................................................................................... 61

Enabling meeting reminders................................................................................................... 61

Section 6: Managing tasks............................................................................63

Viewing task details..................................................................................................................... 64

Adding tasks.................................................................................................................................... 65

Editing tasks..................................................................................................................................... 67

Marking tasks as complete...................................................................................................... 68

Deleting tasks................................................................................................................................. 68

Section 7: Setting options............................................................................69

Attachments.................................................................................................................................... 70

Auto login......................................................................................................................................... 70

Signature............................................................................................................................................ 72

Startup................................................................................................................................................ 73

Time zone........................................................................................................................................ 74

User profiles.................................................................................................................................... 75

About.................................................................................................................................................. 77

Section 8: Addendum for Lotus Domino and Notes............................79

Replicating personal address books ................................................................................... 79

Folder List....................... ... ... ... .............................. ... ............................. ... ........................................ 80

Table of Contents

List of Figures

Palm handheld device and scrollbar..................................................................................4

Menu items on a Palm handheld device...........................................................................5

Buttons on a Palm handheld device..................................................................................5

Drop-down list boxes on a Palm handheld device........................................................6

List boxes on a Palm handheld device..............................................................................6

Mobile phone (UP.Link) arrow keys.................................................................................8

OK button on mobile phones (UP.Link)..........................................................................9

Choosing menu items on a mobile phone (UP.Link)..................................................10

Entering text on a mobile phone (UP.Link)..................................................................11

Using list boxes on a mobile phone (UP.Link).............................................................12

Choosing menu items on a mobile phone (Nokia).....................................................14

Entering text on a mobile phone (Nokia)......................................................................15

Using list boxes on a mobile phone (Nokia).................................................................15

RIM Handheld devices: trackwheel.................................................................................17

Choosing menu items on a RIM device ........................................................................18

Clicking buttons on a RIM device....................................................................................18

Entering text on a mobile phone.....................................................................................19

Using list boxes on a RIM device.....................................................................................19

Navigating Real Time..........................................................................................................21

Choosing menu items on a Pocket PC..........................................................................22

Clicking buttons on a Pocket PC.....................................................................................23

Entering text in text boxes on a Pocket PC.................................................................24

Choosing items from list boxes on a Pocket PC.........................................................25

Navigating Real Time in a Web browser.......................................................................26

Choosing menu items in a Web browser.....................................................................27

Clicking buttons in a Web browser................................................................................27

Entering text in text boxes in a Web browser............................................................28

Choosing items from list boxes in a Web browser....................................................28

Login screen.........................................................................................................................29

Message Body screen.........................................................................................................34

Message Header screen.....................................................................................................35

Composing messages..........................................................................................................36

Compose screen.................................................................................................................37

vii

List of Figures

Recipient List screen..................................................................... ......... ......... ......... ..........41

Add Recipients screen.......................................................................................................42

Searching contacts..............................................................................................................46

Browsing contacts................................................................................... ......... ...................47

Viewing contact details......................................................................................................48

Contact name in the recipient list................................................................ ......... ..........49

Adding contacts to Contacts............................................................................................50

Delete confirmation screen.................................................................. ......... ...................51

Viewing calendars................................................................................................................53

Day View screen.................................................................................................................54

Week View screen................................................................................................... ......... .55

Month View screen.............................................................................................................56

Add Meeting screen............................................................................................................57

Start Date screen................................................................................................................58

Viewing the details of a meeting......................................................................................59

Meeting Detail screen........................................................................................................60

Meeting Reminder screen.................................................................................................62

Managing tasks.....................................................................................................................63

Task Details screen............................................................................................................64

Adding tasks.........................................................................................................................65

Add Task screen..................................................................................................................65

Start Date screen................................................................................................................66

Due Date screen..................................................................................... ......... ......... ..........66

Edit Task screen..................................................................................................................67

Enabling auto login..............................................................................................................70

Auto Login screen...............................................................................................................71

Signature screen..................................................................................................................72

Startup Screen.....................................................................................................................73

Time Zone screen...............................................................................................................74

Managing profiles.................................................................................................................75

Available Profiles screen....................................................................................................76

viii

About Real Time

Section 1

Welcome to OneBridge

Real Time Server

Welcome to OneBridge Real Time S erver. T his section provi des information about :

• Real Time. See page 1.

• This guide. See page 2.

Real Time is a personal information management (PIM) and messag ing application that lets mobile business users access and use email and contacts anywhere, at any time.

Real Time fits easily into your organization’s existing architecture, is extensible and sca l ab le, and supports both current and future Webenabled mobile devices.

Real Time lets you:

• Read, move, and delete incoming messages

• Compose and send new messages

• Reply to and forward messages

• Add new contacts to Contacts

• Search and browse for existing contacts

Welcome to OneBridge® Real Time Server

About this guide

This manual provides you with a comprehen s ive g uide to procedures and requirements for using Real Time:

• Section 1 (this section) – overview of the Real Time manual

• Section 2 on page 3 – how to use your device to operate Real Time

and how to log in to Real Time

• Section 3 on page 33 – how to view, compose, send, and orga nize

messages

• Section 4 on page 45 – how to add contacts, and search for and

view contact infor mation

• Section 7 on page 69 – how to use the auto login and reminder

features

Section 2

Getting started

This section outlines:

• How mobile devices differ in functionality and how to use Real Time on them. Real Time is optimized for each device type. It is important to be familiar with the use of your mobile device before working with Real Time. For simplicity, this manual presents generic instructions for using Real Time.

The following devices are discussed in this section:

• Palm and Palm OS wireless handheld devic es on page 4

• Mobile phones that use the UP.Link micr obrowser on pag e 8

• Mobile phones that use the Nokia WAP-compliant

microbrowser on page 13

• RIM Wireless Handhelds on page 17

• Pocket PC devices on page 21

• Internet Explorer and Netscape Navigator Web browsers on

page 26

Tip If you are familiar with your mobile device, you may proceed

directly to “Starting Real Time” on page 29.

• How to start Real Time from your mobile device. See “Starting Real Time” on page 29.

Getting started

Palm functions

This section guides you through using Real Time on Palm handheld devices. This section reviews the following operations:

• Navigating Real Time

• Choosing menu items

• Clicking buttons

• Entering text in text boxes

• Choosing items from list boxes

Navigating

Real Time

When using a Palm handheld device, you can perform all operations— including choosing options, clicking buttons, and scrolling through menu items—by touching the stylus to the screen of the device (tapping). You can use the stylus to highlight selections, enter text, navigate through menu items, and click buttons.

If all information does not fit on the display screen of the device, a scroll bar appears on the right side of the screen. Some scr eens in Real Time use scroll bars. Tap the stylus on the scroll bar to view different portions of the screen.

Figure 2-1: Palm handheld device and scrollbar

1: The scrollbar on a Palm handheld device

Palm functions

Palm handheld devices let you navigate through screens that you have already viewed in Real Time.

Note It is recommended that you use Real Time’s navigation to

move backward and forward through screens instead of using the leftward and rightward pointing arrows.

Choosing menu

items

Clicking buttons

A menu item appears as underlined text on the screen of your device. Choosing a menu item directs you to another screen in Real Time.

Figure 2-2: Menu items on a Palm handheld device

1. A menu item on a Palm handheld device

To choose a menu item

• Tap the menu item > Open.

Throughout Real Time, buttons appear at the bottom of the screen. Tapp ing th e s tylu s on a bu tton is t he sam e as cl ic ki ng th e butt on. When you click a button, it appears shaded.

To click a button

• Tap a button with the stylus.

Figure 2-3: Buttons on a Palm handheld de vice

1. A clicked button appears highlighted.

Getting started

Entering text in text

boxes

Choosing items

from list boxes

Text boxes let you enter information in Real Time. Wh en you select a text box, you can enter text or edit its contents.

To enter text in a text box 1 Tap a text box. 2 Typ e text.

You can enter text using Graffiti handwriting or the keypad. For more information, see

Palm handheld devices use two types of list boxes:

• Drop-down list boxes look similar to menu items, but are

identifiable by a downward pointing arrow located on the left side. See Figure 2-4 on page 6.

• List boxes appear as a list of items. See Figure 2-5 on page 6.

Figure 2-4: Drop-down list boxes on a Palm handheld device

1. Tap a list box.

2. Choose an item.

http://www.palm.com/products/input/.

Figure 2-5: List boxes on a Palm handheld device

1. Tap a list box item.

Palm functions

To choose an item from a drop-down list box 1 Tap a list box.

If all items do not fit on one page, arrows appear at the top and bottom of the list. Click these arrows to navigate the lis t.

2 Tap an item.

To choose an item from a list box

• Tap a list box item.

Getting started

Mobile phone functions (UP.Link microbrowser)

This section guides you through using Real Time on mobile phones that use the UP.Link microbrowser. This section reviews the following operations:

• Navigating Real Time

• Clicking buttons

• Choosing menu items

• Entering text in text boxes

• Choosing items from list boxes

Navigating

Real Time

You navigate Real Time using the arrow keys on your mobile phone. An arrow on the screen of your device indicates your location within

Real Time. You scroll the arrow to a menu item, button, or field by clicking the arrow keys on your keypad. When the arrow points to an item, that item is highlighted. The location of the arrow keys on the keypad may differ depending on the type of mobile phone you have.

Figure 2-6: Mobile phone (UP.Link) arrow keys

1. Numbered menu items wit h selection arrow

2. Arrow keys

All fields and m enu items on the screen of your mobile phone are numbered. Information on your device screen that is not numbered is for display purpo ses onl y. You can use the nu mber ke ys on y our k eypad to choose numbered menu items from the list.

Mobile phone functions (UP.Link microbrowser)

Clicking buttons

Most models of mob ile phone s hav e tw o bu tton s locat ed directly belo w the screen. These buttons correspond to the commands located at the bottom of the screen, just above the buttons. When you press a button, Real Time performs the command displayed on the screen above that button.

Figure 2-7: OK button on mobile phones (UP.Link)

1. OK command

2. OK button

Due to the limited size of the display on mobile phones, it is common for only two command buttons to be available at a time. When using a mobile phone, you access most available Real Time commands by clicking the Menu button.

The procedures in th i s ma nual are generic for most m o bil e devices. For example, when comp letin g th e fol low ing proce dure on a mob ile ph one , you access the To command by clicking the Menu button.

Generic procedure 1 From the Main menu, choose Compose. 2 Click To.

Note For Step 2 using a mobile phone, you click the Menu button,

choose the To menu item, and click OK.

3 Add recipients from the Recipient list.

Getting started

The following table lists some common buttons that you will encounter on the screen of your mobile phone when using Real Time.

Button This command lets you...

OK Execute functions, such as choosing items from menus and

list boxes. When using a mobile phone, you must press the

OK button after every operation you perform. Edit Edit the highlighted field or text box Menu View available commands, additional fields, buttons, and

options

Note It is not recommended that you use the Back button on

mobile phones. Instead, use the Real Time navigation buttons.

Choosing menu

items

Menu items look similar to textual displays except, like all commands on an UP .Link microbrowser-enabled mobile phone, they are numbered on the screen of your device. Choos ing a menu item directs you to another screen in Real Time.

Figure 2-8: Choosing menu items on a mobile phone (UP.Link)

1. Select a menu item (black triangle).

2. Press OK.

Mobile phone functions (UP.Link microbrowser)

To choose a menu item 1 Highlight a menu item on the screen.

Scroll using the arrow keys until the arrow appears to the left of the chosen menu item.

Tip You can also use the keypad to type the number

corresponding to the menu item.

2 Press the OK button.

Entering text in text

boxes

Text boxes look similar to menu items. Choosing a text box directs you to another screen where you can type a text entry.

Figure 2-9: Entering text on a mobile phone (UP.Link)

1. Select a menu item (black triangle).

2. Press Edit.

3. Type the text.

4. Press OK.

To enter text in a text box 1 Highlight a text box on the screen. 2 Press the Edit button. 3 Type text using the keypad on your device. 4 Press the OK button.

Getting started

Choosing items

from list boxes

List boxes look similar to text boxes and menu items. When you choose a list box, the items in the list appear on the screen. You can then use the arrow keys to sel ect an item from a list.

Figure 2-10: Using list boxes on a mobile phone (UP.Link)

1. Highlight an item.

2. Press OK.

To choose an item from a list box 1 Highlight the list box. 2 Press the Edit butto n.

The contents of the list box appear on screen.

3 Highlight an item in the list. 4 Press the OK button.

Tip After you have pressed OK, you can edit your selection by

pressing the Edit button.

Mobile phone functions (Nokia microbrowser)

This section guides you through using Real Time on mobile phones that use the Nokia WA P-compliant microbrowser. This section reviews the following operations:

• Navigating Real Time

• Clicking buttons

• Choosing menu item s

• Entering text in text boxes

• Choosing items from list boxes

Navigating

Real Time

Clicking buttons

You navigate Real Time using the arrow keys on your mobile phone. Reverse video (white text on a black background) on the screen of your

device indicates y our locat ion with in R eal Time. You scro ll the sel ection to a menu item, button, or field by clicking the arrow keys on your keypad. The current link or item is highlighted. The location of the arrow keys on the keypad depends on the type of mobile phone you have.

Due to the limited size of the display on mobile phones, it is common for only two command buttons to be available at a time.

Getting started

The following table lists some common buttons that you will encounter on the screen of your Nokia mobile phone when using Real Time.

Button This command lets you...

Link Go to the selected link. This is how you choose underlined

menu items and buttons. Edit Edit the highlighted text box on the screen of your device List View the contents of a list box Select Select the highligh te d li s t ite m OK End text editing or list item selection

Note It is not recommended that you use the Back button on

mobile phones. Instead, use the Real Time navigation buttons.

Choosing menu

items

A menu item appears as underlined text on the screen of the device. Choosing a menu item directs you to another screen in Real Time.

Figure 2-11: Choosing menu items on a mobile phone (Nokia)

1. A highlighted menu item on the screen of a Nokia phone

To choose a menu item 1 Use the arrow keys to navigate to a menu item.

The menu item appears in reverse video, indicating that it is selected.

2 Click the Link button.

Mobile phone functions (Nokia microbrowser)

Entering text in text

boxes

Choosing items

from list boxes

You can identify text boxes by the brackets that surround them. When you select a text box, you can enter text or edit its contents.

Figure 2-12: Entering text on a mobile phone (Nokia)

1. Screen to select a text box: click Edit.

2. Screen to edit text.

To enter text in a text box 1 Use the arrow keys to navigate to a text box. 2 Click the Edit button. 3 Type text using the keypad on your device. 4 Press the OK button.

A list box is distinguished from a text box by brackets surrounding the list. When the list box is selected, the left phone button changes to List. Choosing a list box reveals a list of items.

Figure 2-13: Using list boxes on a mobile phone (Nokia)

1. Screen to select a list box: click List

2. Contents of a list box

Getting started

To choose an item from a list box 1 Use the arrow keys to navigate to a list. 2 Click the List button. 3 Click the Select button to select an item in the list.

The radio button changes to selecte d (filled), indicating tha t item is chosen.

4 Click the OK button.

RIM device functions

This section guides you through using Real Time on RIM Handheld devices. This sectio n revi ew s th e fol lo w i ng oper ati o ns :

• Navigating Real Time

• Choosing menu item s

• Clicking buttons

• Entering text in text boxes

• Choosing items from list boxes

RIM device functions

Navigating

Real Time

When using a RIM device, use the trackwheel to move between menu items, highlight and select options, and click buttons. The trackwheel is on the right-han d si de o f y our devi ce . You can use it to move the cursor on the screen of your device. When the cursor moves over an menu item, text box or list, a box forms around it, indicating that it is highlighted. You can press the wheel to choose a highlighted item. For the purpose of this manual, pressing the wheel is called clicking.

Figure 2-14: RIM Handheld devices: trackwheel

1. The trackwheel is located on the right side of a RIM device.

RIM Handheld devices let you navigate screens that you have already viewed in Real Time. To move backward in Real Time, click the trackwheel and choose Back from the list of options. To move forward in Real Time, click the trackwheel and choose Forward from the list of options.

Getting started

Choosing menu

items

Clicking buttons

A menu item appears as text on the screen of the device. Choosing a menu item directs you to another screen in Real Time.

Figure 2-15: Choosing menu items on a RIM device

1. A highlighted menu item on the screen of a RIM device

To choose a menu item 1 Highlight a menu item.

A box appears around th e menu item, indicating that it is highlighted.

2 Click the trackwheel to open the menu. 3 Select and click the GoToLink menu item.

Buttons may also appear at the bottom of the screen. You must highlight a button to select it. When highligh ted, a button appears shaded.

Figure 2-16: Clicking buttons on a RIM device

1. A highlighted button on the screen of a RIM device

To click a button 1 Highlight a button. 2 Click the trackwheel to open the menu. 3 Select and click the GoToLink menu item.

RIM device functions

Entering text in text

boxes

Choosing items

from list boxes

Te xt bo xe s are iden tified b y the b rack ets t hat surround them. When y ou select a text box, you can enter text or edit its contents

Figure 2-17: Entering text on a mobile phone

1. Text box

2. Editable text box

To enter text in a text box 1 Highlight a text box. 2 Start typing using the keypad on your RIM Handheld device.

Tip You can also click the trackwheel and choose Edit.

3 Click the trackwh eel.

A list box is distinguishabl e from a text box by a downward pointing arrow located on the right-hand side. Choosing a list box reveals a list of items.

Figure 2-18: Using list boxes on a RIM device

1. An arrow indicates that a field is a list box.

2. Contents of a list box

1 2

Getting started

To choose an item from a list box 1 Highlight the list. 2 Click the trackwheel to open the menu. 3 Select and click the ShowList menu item.

The contents of the list appear on screen.

4 Highlight an item in the list. 5 Click the trackwheel.

Pocket PC functions

This section guides you through using Real Time on Pocket PC devices. This section reviews the following operations:

• Navigating Real Time

• Choosing menu item s

• Clicking buttons

• Entering text in text boxes

• Choosing items from list boxes

Pocket PC functions

Navigating

Real Time

When using a P oc ket PC dev ice, y ou per form all opera tions b y to uching the screen wit h a stylus (tapping).

When the page is larger than the screen can dis pl a y, a scroll bar displ a ys to the right-hand side of the screen. You can move the scroll bar to see the rest of the page.

Figure 2-19: Navigating Real Time

1. A scroll bar on a Pocket PC

Getting started

Choosing menu

items

A menu item appears as a link in a W eb browser. Choosing a menu item follows the link.

Figure 2-20: Choosing menu items on a Poc ket PC

1. A menu item on a Pocket PC

To choose a menu item

• Tap the link.

Pocket PC functions

Clicking buttons

Buttons in the browser on a Pocket PC are similar to thos e in a Windows desktop application. However, instead of clicking them using a mouse, you tap them using a stylus.

Figure 2-21: Clicking buttons on a Pocket PC

1. A button on a Pocket PC

To click a button

• Tap the button.

Getting started

Entering text in text

boxes

Text boxes in a Web browser on a Pocket PC are similar to those in a Windows desktop application. However, a Pocket PC does not have a keyboard, so you must tap the letters on the on-screen keyboard.

Figure 2-22: Entering text in text boxes on a Pocket PC

1. Tap the text box.

2. Tap characters on the on-screen keyboard

To enter text in a text box 1 Tap a text box. 2 Tap characters on the on-screen keyboard.

Pocket PC functions

Choosing items

from list boxes

List boxes in a Web browser on a Pocket PC are similar to those in a Windows desktop application. However, instead of clicking them using a mouse, you tap them using a stylus.

Figure 2-23: Choosing items from list boxes on a Pocket PC

1. A list box on a Pocket PC

To choose an item from a list box

• Tap the list box, and tap a list item.

Getting started

Web browser functions

This section guid es you through using Real Time on Web browsers, such as Internet Explorer or Netscape Navigator. This section reviews the following operations:

• Navigating Real Time

• Choosing menu items

• Clicking buttons

• Entering text in text boxes

• Choosing items from list boxes

Navigating

Real Time

W eb browsers have many advantages over smaller Web-enabled devices, such as RIM handheld devices. These advantages include:

• Larger screen size. Most often, you view HTML pages using a

Web browser on a desktop PC. Real Time can display more information on the screen of a desktop monitor than on the screen of a smaller Web-enabled device.

• HTML browsing, including:

• Frame capability. Real Time displays the Main menu in a

toolbar on the side of the screen. This lets you access it at any time.

• Single-click. Unlike many handheld devices, you need only to

click list items instead of first choosing, then clicking the m.

Figure 2-24: Navigating Real Time in a Web browser

1. The Main menu appears in a toolbar on the side of the screen.

Web browser functions

Choosing menu

items

Clicking buttons

A menu item appears as a link in a Web browser. Choosing a men u item follows the link.

Figure 2-25: Choosing menu items in a Web browser

1. A menu item in a Web browser

Buttons in a Web browser are similar to those in a Windows desktop application.

Figure 2-26: Clicking buttons in a Web browser

1. A button in a Web browser

Getting started

Entering text in text

boxes

Choosing items

from list boxes

Text boxes in a Web browser are similar to those in a Windows desktop application.

Figure 2-27: Entering text in text boxes in a Web browser

1. A text box in a Web browser

List boxes in a Web browser are similar to those in a Windows desktop application.

Figure 2-28: Choosing items from list boxes in a Web browser

1. A list box in a Web browser

Starting Real Time

Now that you are familiar with Real Time’s standard operations, you ar e ready to start using Real Tim e.

Figure 2-29: Login screen

Logging in to Real Time takes you to the Main menu. From the Main menu, you can access all other features. When you are finished using Real Time, you must log out to exit.

Note For Domino, use the Short Name field to specify the

username for authentication.

To log in to Real Time 1 Enter the Real Time URL in your mobile browser.

Tip If you add a bookmark to the Real Time site in your browser,

you do not have to type the URL each time you start Real Time from yo ur device.

2 From your portal, choose RealTime. 3 Type your user name. 4 Type your password.

You can edit your user name and password by clicking Edit.

Getting started

5 Click Login.

If you have created a user profile, the following screens appear:

• Profile Password. The profile contains information about one

mail server. This screen appears if you have not specified a password for the profile.

T ype y our passw ord for th e mail server . R eal Time authenticates you against the mail server that you specified in the profile.

• Available Profiles. User profiles contain information about

which mail server to use. Choose which profile to use. The Profile Password screen

appears. Type your password for the mail server, if necessary. Real Time authenticates you against the mail server.

The Main Menu screen ap pears. For information about using and managing user profiles, see “User

profiles” on page 75.

Note If you enable the auto login feature, you can start Real Time

without logging in. For more information about the auto login feature, see “Auto login” on page 70.

To log out of Real Time

• From the Main menu, choose Logout.

Starting Real Time

Exchange

Username field

Real Time for Exchange allows the user to enter the following information in the Use rname field:

• NT Username - The Exchange Server NT Domain name will be

used from the metabase settings or the Params field. Alias value is used from the Params field or is assumed to be the same as the NT Username.

• NT Domain\NT Username - The Exchange Server will be used

from the metabase settings or the Params field. Alias value is used from the Params field or is assumed to be the same as the NT Username.

• NT Domain\NT Username\Exchange Alias - The Exchange

Server will be used from the metabase setting s or th e Params field.

• NT Domain\NT Username\Exchange Alias\Exchange Server - All Real Time metabase configuration settings and Params field are ignored.

Note Values specified in the username field override any metabase

settings or paramete rs that are specified using the Params field.

Getting started

Section 3

Managing messages

Real Time lets you access many messaging features available in your mail server.

In this section, you will learn how to:

• View messages. See “Viewing messages” on page 33.

• Compose, reply to, forward, and delete messages. See:

• “Composing messages” on page 36

• “Replying to messa ges” on page 39

• “Forwarding messages” on page 40

• “Deleting messages” on page 40

• Use the recipient list to add recipients to messages. See “Usin g the recipient list ” on page 41.

Viewing messages

You can:

• View messages from your Inbox

• Sort messages by either the da te recei v e d, th e pers on who sent it , or the priority

• Filter or Find messages to view only the ones that meet certain criteria, such as from a particular person or with a certain priority. Filtering differs from sorting in that it hid es the messages that do not meet the criteria.

Note An exclamation mark (!) is displayed in front the subject of

High Prior ity email mes s ages.

The complete message header or message body (with selected headers) appear on two se parate screens. You can view eithe r the header or th e

Managing messages

message directly from the Inbox list. You can access many operations, such as forwarding and replying to messages, from both the Message Header and the Message Body screens. For more information, see “Replying to messages” on page 39 and “Forwarding messages” on page 40.

To view a message in the Inbox 1 From the Main menu, choose Inbox. 2 Choose a message. 3 Click Msg (that is, “Message”).

This displays the Message Body screen, which includes selected headers.

If the message contains attachments, the headers include attachments.

Note The attachments feature is available only on Pocket PC

devices and desktop Web browsers, such as Internet Explorer and Netscape Navigator.

Figure 3-1: Message Body screen

Tip You can go directly to the Message Header screen from the

Message Body by clicking Header.

Viewing messages

To view a message header 1 From the Main menu, choose Inbox. 2 Choose a message. 3 Click Header.

This displays the Message Header screen. If the message contains attachments, the headers include

attachments.

Note The attachments feature is available only on desktop Web

browsers such as Internet Explorer a nd Netscape Navigator.

Figure 3-2: Message Header screen

Tip You can go directly to the Message Body screen from the

Message Header by clicking Msg.

To sor t messages 1 From the Main menu, choose Inbox. 2 Click the Find & Sort button. 3 Choose Sort By. 4 Click Edit. 5 Choose one of the following:

• Received

•From

•Priority

Managing messages

To filter messages 1 From the Main menu, choose Inbox. 2 Click the Find & Sort button. 3 Choose one or more of the following and enter the criteria to sort

4 Click Apply.

Your Inbox appears with only the messages that match the filter displayed.

Composing messages

Real Time lets you compose and send messages from your mobile device. You can acces s th e compose feature from eithe r th e M ai n m enu or the Inbox.

by:

•From

•Subject

•Priority

Figure 3-3: Composing messages

Composing messages

To compose a message 1 From the Main menu, choose Compose.

Tip You can also click Compose from the Inbox.

Figure 3-4: Compose screen

2 Click To.

Note You can add To, CC, Subject, Priority, Message, and

Attachment information in any order. The order in this procedure is recommended.

3 Add recipients from the recipient list.

For information about adding recipients, see “Adding recipients to messages” on page 41

4 Click Subject. 5 In the Subject text box, type a subject. 6 Click Priority. 7 Choose one of the following priorities:

•Low

•Normal

•High

8 Click Attachment.

You can add one or more attachments from this screen. For more information, see “Adding attachments” on page 38.

9 Click Message. 10 In the Message box, type text. 11 Click Send.

Managing messages

Adding

attachments

Removing

attachments

If you are se nding email f rom a platfo rm that supports i t, y ou can a ttac h files to your emails.

Currently, adding attachments is supported on Web browsers only; that is, on Netscape Navigator and Internet Explorer.

To add attachments 1 From the Main menu, choose Compose.

Tip You can also click Compose from the Inbox.

2 Click Attachme nt.

The Attachment screen appears.

3 In the File text box, type the path to and name of the file you want

to attach, or click Browse to choose a file. The file name and bite size appear in the Attachments List.

4 Click Add. 5 Repeat steps 3 and 4 for any additional files you want to attach. 6 Click Done.

You can remove attachments once you have added them.

To remove attachments 1 In the Attachments List, click Remove beside the attachment file

name. The Remove Attachment confirmation screen appears.

2 Click Yes.

Forwarding

attachments to a

third party for

conversion

You can forward your messa ges to a third party for conversion.

Note This feature is supported only on mobile devices, not on PC

Web browsers such as Netscape Navigator and Internet Explorer.

You must set the email address where you want your email to be forwarded. For more information, see “Attachments” on page 70.

To forward your attachments to a third party for conversion 1 From the Main menu, choose Inbox. 2 Choose a message. 3 Click Msg or Header. 4 Click Attcmts (Attachments).

A status message is returned, indicating the attachments that were forwarded on for pr ocessing.

The third-party conversion e ngine will send the contents of the attachments back to you in an email messa ge.

Replying to messages

You can reply to messages from the Inbox. You can reply to either the sender or all recipients of a message.

To reply to a message 1 From the Main menu, choose Inbox. 2 Choose a message. 3 Click Msg or Header. 4 Click one of the following:

5 Follow steps 4-11 from the “To compose a message” procedure on

Replying to mess ages

• Reply. The name of the sender automatically populates the

recipient list in the ne w message.

• Reply All. The names of the sender and all re cipients

automatically popu late the recipient li st in the new message.

page 37.

Managing messages

Forwarding messages

You can forward messages from the Inbox.

To forward a message 1 From the Main menu, choose Inbox. 2 Choose a message. 3 Click Msg or Header. 4 Click Forward. 5 Follow steps 2-11 from “To compose a message” on page 37.

Note If you forward a message that has an attachment, the

Deleting messages

attachment is forwarded as well.

You can delete messages from the Inbox. Deleting a message moves it to the Deleted Items folder in Microsoft Outlook or to the Trash folder in Lotus Notes.

To delete a message 1 From the Main menu, choose Inbox. 2 Choose a message. 3 Click Msg or Header. 4 Click Delete.

A message appears to confirm that you want to delete the message.

5 Click Yes.

Note Web browser interfaces such as Microsoft Internet Explorer

and Netscape Communicator allow multiple messages to be deleted at once.

Using the recipient list

You can use the recipient list when you are:

• Composing, replying to, and forwarding messages

• Scheduling and editing meetings

The recipient list lets you add any number of recipients from Contacts to your message or meeting request. For information about Contacts, see “Using and managing contacts” on page 45.

Tip It is strongly recommended that you keep your recipient list

Figure 3-5: Recipient List screen

Using the recipient list

small, as large recipient lists can overload devices, such as certain mobile ph ones, that have a limited amount of memor y.

Adding recipients

to messages

The recipient list displays the names of all recipients you have attached to your message or meeting request. If there are no recipients, you can add some when composing a new message or forwarding a message. When scheduling meetings and replying to messages, Real Time directs you to the recipient list, where you can view and edit the current recipients.

You can add recipients to a message from Contacts, or you can add recipients who are not in either contacts list.

To add a recipient from Contacts 1 Compose a message.

See “To compose a message” on page 37.

2 In the Recipient List screen, click Add. 3 In the Add Recipients screen, choose Contacts.

Managing messages

Figure 3-6: Add Recipients screen

The Sear ch screen appears.

4 Type in a first name or last name to search, or click Browse to

browse your contacts.

Tip You can also search by name fragments. For example, entering

a “J” in the First Name text box returns all first names beginning with a “J.”

5 Click OK.

The name appears in the recipient list.

To add a recipient who is not in Contacts 1 Compose a message.

See “To compose a message” on page 37.

2 In the Recipient List screen, click Add. 3 In the Add Recipients screen, choose Other.

The Add Other Recipient screen a ppears.

4 Type an email address in the Email box. 5 Click OK.

The email address appears in the recipient list.

Using the recipient list

Removing

recipients from

messages

You can remove any of the recipients from the recipient list before you send a message. The recipient list must contain at least one name to send a message.

To delete a recipient from a message 1 Compose a message.

See “To compose a message” on page 37.

2 From the recipient list, choose a recipient. 3 Click Remove.

A message appea rs to confir m that you want to delete the recipient from the list.

4 Click Y es.

Managing messages

Section 4

Using and managing contacts

Real Time lets you view lists of contacts and maintain your own list of contacts. A contact list contains information, including names, address, fax and phone numbers, and email addresses.

In this section, you will learn how to:

• Search and browse Contacts. See “Searching and browsing contact lists” on page 46.

• View contact details. See “Viewing contact details” on page 47.

• Dial contacts and send email directly to a contact from Contacts. See “Dialing contacts” on page 48 a nd “Emailing contacts” on page 49.

• Add contacts to, edit contacts, and delete contacts from Contacts. See “Adding contacts” on page 49, “Editing contacts” on page 50, and “D eleting contacts” on page 51.

Using and managing contacts

Searching and browsing contact lists

Real Time lets you search for contacts by first and last name an d browse the contents of your Contacts. When you browse a contacts list, you view a list of contact names.

To search Contacts 1 From the Main menu, choose contacts.

The Contact Search screen appears.

Figure 4-1: Searching contacts

2 Type one or both of the following:

•First name

•Last name

3 Click OK.

The search results appear in the search results list. If no matches are found, a message appears to inform you.

Tip You can also search by name fragments. For example, entering

a “J” in the First Name text box returns all first names beginning with a “J”.

To browse Contacts 1 From the Main menu, choose Conta cts.

The Contact Search screen appears.

2 Click Browse.

A list of names contained in the contact list appears.

Figure 4-2: Browsing contacts

Viewing contact details

Y o u can vi ew th e de tai ls of any contact. The contact details can incl ud e information such as the name, address, email, phone number, and fax number of the contact.

To view the contact details 1 Search or browse a contact list.

See “To search Contacts” on page 46 or “To browse Contacts” on page 46.

2 Click View.

The Contact Details screen appears.

Viewing contact details

Using and managing contacts

Dialing contacts

Figure 4-3: Viewing contact details

Tip After viewing contact details, you can also:

• Dial the contact. See “Dialing contacts” on page 48.

• Email the contact. See “Emailing contacts” on page 49.

If you are using Real Time on a mobile phone, you can call a contact directly from the contact details.

To call a contact 1 View the contact details.

See “To view the contact details” on page 47.

2 Click Call.

The phone numbers included in the contact details appear.

3 Choose a phone number from the list.

Tip You can chan ge the phone number bef ore dialing it b y clicking

Edit and entering a new number.

4 Click Dial .

Note This feature is not supported on all mobile phones.

Emailing contacts

You can compose an email message to a contact directly from the contact details.

To send an email message to a contact 1 View the contact detai ls.

See “To view the contact details” on page 47.

2 Click Email.

The New Message screen appears. The name of the contact automatically populates the recipient list in the new message.

Figure 4-4: Contact name in the recipient list

Adding contacts

3 Follow steps 4-11 from “To compose a message” on page 37.

You can add contact information to Contacts, including:

• First and last name

• Company name

• Email address

• Home phone number

• Business phone number

• Mobile phone number

•Fax number

Using and managing contacts

Figure 4-5: Adding contacts to Contacts

To add a contact 1 From the Main menu, choose Conta cts. 2 Choose Add Contact.

The Add/Edit screen appears.

3 Type text in some or all of the following text boxes:

• First Name

• Last Name

• Company

•Email

•Home

•Business

•Fax

• Mobile Only a first, last, or company name is required.

4 Click OK.

Editing contacts

Real Time lets you change contact information in your Contacts.

To edit a contact 1 View the contact details.

See “To view the contact details” on page 47.

2 Click Edit.

The Add/Edit screen appears.

3 Edit the contact information. 4 Click OK.

Deleting contacts

Real Time lets you delete contacts.

To delete a contact 1 View the contact detai ls.

See “To view the contact details” on page 47.

2 Click Delete.

A message appears confirming that you want t o permanently delete the contact from the list.

Figure 4-6: Delete confirmation screen

3 Click Y es. 4 Click OK.

Using and managing contacts

Section 5

Managing meetings

Real Time has a calendar that lets you keep track of all of your meetings. You can schedule meetings in your calendar and change, delete, and send meeting reminders for all meetings that you schedule. You can also schedule meetings with contacts from Global Contacts.

In this section, you will learn how to:

• View a list of meetings in your calendar. You can the list either by days, weeks, or months. See “Viewing Day View” on page 54, “Viewing Week View” on page 55, and “Viewing Month View” on page 56.

• Schedule meetings in your calendar or from a list of contacts. See “Scheduling meetings” on page 57.

• View meeting details. See“Viewi n g det ai l s of me etings” on page 59.

• Edit meetings. See “Editing details of meetings” on pag e 60.

• Cancel meetings. See “Canceling meetings” on page 61.

• Use the meeting reminder. See “Enabling meeting reminders” on page 61.

When you view the calendar, a list of meetings for th e current date appears. However, you can also view t he meet ing s for the current we ek or month.

Figure 5-1: Viewing calendars

Managing meetings

Viewing Day View

When you view the calendar, the Day View appears by default, displaying a list of meetings for the current date. Y o u have the ability to view previous and upcoming meetings on a daily, weekly, or monthly basis.

Figure 5-2: Day View screen

To view the Day View

• From the Main menu, choose Calendar. The Day View screen appears, displaying a list of meetings

scheduled for the current date. The selected appointment scrolls to reveal the subject.

Tip You can also access the Day View by:

• Clicking Today from the Week View and Month View screens to access the Day View for the current date

• Clicking ViewDay from the Week View and Month View screens to access the Day View for the date of a selected appointment

To view the previous or next day 1 View the Day View. 2 Click one of the following buttons:

•NextDay

•PrevDay

Viewing Week View

The Week View lets you view al l meet i n gs s c heduled within the span of an entire week. You can also view meetings sch ed ul ed in up coming and previous weeks.

Figure 5-3: Week View screen

To view the Week View 1 From the Main menu, choose Calendar.

2 Click ViewWeek.

Viewing Week View

The Day View screen appears.

Tip You can also click ViewWeek from the Month View screen.

To view the previous or next week 1 View the Week View. 2 Click one of the following buttons:

• NextWeek

• PrevWeek

Managing meetings

Viewing Month View

The Month View lets you view all meetings scheduled within the span of the current month. You can also view meetings scheduled in the upcoming and previous months.

Figure 5-4: Month View screen

To view the Month View 1 From the Main menu, choose Calen da r.

2 Click ViewMonth.

The Day View screen appears.

Tip You can also click ViewMonth from the Week View screen.

To view the previous or next month 1 View the Month View. 2 Click one of the following buttons:

•NextMonth

•PrevMonth

Scheduling meetings

Real Time lets you schedule meetings and add them to your calendar. You can specify the details of a meeting, including the date, subject, location, start ti me, duration, and attendees.

You can schedule a meeting with a contact directly from the contact detail in Global or Personal Contacts. The contact is automatically added to the recipi ent list, but you can also add additional attendees. When you schedule a meeting, email meeting requests are sent to all recipients.

To schedule a meeting 1 From the Main menu, choose Calendar.

2 Click Add.

Figure 5-5: Add Meeting screen

Scheduling meetings

The Day View appears.

The Add Meeting screen appears.

In the Add Meeting screen, you can edit the Subject, Location, Description, or Show Time fields.

3 Choose a field. 4 Click Edit.

Managing meetings

5 Type text in the followin g text boxes:

•Subject

•Location

•Description

6 Repeat until you have filled in all the fields you want. 7 From the Show Time list box, choose one of the following values:

•Busy

•Free

• Out Of Office

• Tentative

8 When you have finished editing, click OK.

The Start Date screen appears.

Figure 5-6: Start Date screen

9 Type text in the followin g text boxes:

•Month

•Day

•Year

•Hour

•Minute

10 Click OK.

The Duration screen appears.

11 Type text in the following boxes:

•Hours

•Minutes

12 Click OK.

The Add Recipients screen appears.

The Recipient List screen displays a list of meeting attendees. You can add and remove attendees from the recipient list. For more information, see “Using the recipient list” on page 41.

To schedule a meeting with a current contact 1 View the contact detai ls.

See “To view the contact details” on page 47.

2 Click Meet.

The Edit Meeting screen appears.

3 Follow steps 3-12 from “To schedule a meeting” on page 57.

Viewing details of meetings

Real Time lets you view the details of meetings scheduled in your calendar. The details include information such as the date, subjec t, location, start time, description, duration, and attendees. From the detail view, you can choose to cancel a m eeting, set a re minder for a m eeting, or edit the details of meetings you have set up.

Figure 5-7: Viewing the details of a meeting

Viewing details of meetings

1. Appears if you are the meeting organizer

2. Appears if you have a reminder email address set

To view the details of a meeting 1 From the Main menu, choose Calendar.

The Day View appears.

2 Choose a meeting from one of the following:

• Day View. See “Viewing Day View” on page 54.

• Week View. See “Viewing Week View” on page 55.

• Month View. See “Viewing Month View” on page 56.

3 Click View.

Managing meetings

Editing details of meetings

Real Time lets you change the details of meetings. These details include the date, subject, locatio n, start time, descrip t ion, duration, and attendees.

You can only change the details of meetings that you have created.

Figure 5-8: Meeting Detail screen

To edit the details of a meeting 1 View the details of a meeting.

See “To view the details of a meeting” on page 59.

2 Click Edit. 3 Edit the details of the meeting.

For more information, see “Scheduling meetings” on page 57.

Canceling meetings

When using Real Time, you can cancel the meeti ngs th at you organized in your calen dar.

Note You can cancel only the meetings that you have created.

To cancel a meeting 1 View the details of a meeting.

See “To view the details of a meeting” on page 59.

2 Click CancelMeeting.

This cancels the meeting and notifies all recipients that the meeting has been cancelled.

Enabling meeting reminders

Canceling meetings

You can set the meeting reminder to trigger a message to remind you of an upcoming meeting. Real Time lets you specify a time prior to the meeting when the meeting reminder will be sent.

Meeting reminders operate only with phones that support text messaging. T o determine if you have text messaging capabilities on your mobile phone, contact your cellular service provider.

Note Before using the meeting reminder, you must configure it. To

do this, y ou must specify the email address to wh i c h you want the reminder to be sent.

To enable a meeting reminder 1 View the details of a meeting.

See “To view the details of a meeting” on page 59.

2 Click Remind.

The Meeting Reminder screen appears.

Managing meetings

Figure 5-9: Meeting Reminder screen

3 Choose Enab le. 4 Type text in the followin g text boxes:

•Hours

•Minutes This is the length of time pr ior to the meeting that the meeting

reminder will be sent.

5 Click OK.

To disable the meeting reminder 1 View the details of a meeting.

See “To view the details of a meeting” on page 59.

2 Click Remind. 3 Choose Disable.

Section 6

Managing tasks

Real Time lets you maintain and update a list of existing tasks and create new tasks from your mobile device. In this section you will learn how to:

• View task details. See “Viewing task details” on page 64.

• Add new tasks. See “Adding tas k s” on page 65.

• Edit existing tasks. See “Editing tasks” on page 67.

• Mark tasks as complete. See “Mark ing tasks as complete” on

page 68.

• Remove tasks from your task list. See “Deleting tasks” on

page 68.

Note By default, you can see only incomplete tasks in the task list.

Your system administrator can change this setting.

Figure 6-1: Managing tasks

Managing tasks

Viewing task details

You can view detailed information about existing tasks. This includes the subject, priority, status, description, star t date, and due date.

To view the details of a task 1 From the Main menu, choose Tasks. 2 Choose a task from the task list.

The selected t ask scrolls to show the subj ect, start date, d ue date, and status.

3 Click View.

The Task Detail screen appears.

Figure 6-2: Task Details screen

To view the complete task description 1 From the Main menu, choose Tasks. 2 From the task list, choose a task. 3 Click View. 4 Click Description.

Adding tasks

Real Time lets you add new tasks to the task list. You can specify information—such as the subject, priority, status, and start and due dates—for each task that you create.

Figure 6-3: Adding tasks

To add a task 1 From the Main menu, choose Tasks. 2 Click Add.

The Add Task screen appears.

Figure 6-4: Add Task screen

In the Add Task screen, you can edit the Subject, Priority, Status, or Description fields.

3 Choose one of these fields. 4 Click Edit. 5 Type text in the following text boxes:

• Subject

• Description

Managing tasks

6 Choose an item from the following list boxes:

•Priority

•Status

7 Click Save when you are finished, or click StartDate. 8 If you click StartDate, click Edit to add a start date.

Figure 6-5: Start Date screen

9 Type text in the following te xt boxes, using the following formats:

•Month (MM)

•Day (DD)

• Year (YYYY)

10 Click Save when you are finished, or click DueDate.

The Due Date screen appears.

11 If you click DueDate, click Edit to add a due date.

Figure 6-6: Due Date screen

12 Type text in the following text boxes:

•Month (MM)

•Day (DD)

• Year (YYYY)

13 Click Save.

Your task is saved.

Editing tasks

Real Time lets you edit the details of any task in your task list. When you edit a task, you can change any or all of its details.

To edit a task 1 From the Main menu, choose Tasks. 2 From the task list, choose a task. 3 Click View. 4 Click Edit.

Figure 6-7: Edit Task screen

5 Type or modify text in the following text boxes:

• Subject

• Description

6 Choose an item from the following list boxes:

•Priority

• Status

Managing tasks

Marking tasks as complete

When you have accomplished a task, you can mark that task as complete in Real Time. After you mark a task as complete, it no longer appears in your list of uncompleted tasks, by default. This setting can be changed by your syst em administrator.

To mark a task as complete 1 From the Main menu, choose Tasks. 2 From the task list, choose a task. 3 Click View. 4 Click Complete.

Deleting tasks

Deleting a task removes it permanently from the task list.

To delete a task 1 From the Main menu, choose Tasks. 2 From the task list, choose a task. 3 Click View. 4 Click Delete.

A message appears to confirm that you want to delete the task.

5 Click Yes.

Section 7

Setting options

You can set options, such as:

• Attachments. Allows you to configure attachments to be

forwarded to a third party for conversion.

• Auto login. When auto login is enabled, you can access the

Real Time Main menu from your portal without entering a user name or password. See “Auto login” on page 70.

• Signature. You can add a signature to the bottom of each email that

you send from Real Time. See “Signature” on page 72.

• Startup. You can set the screen that appears by default once you log

in. See “Startup” on page 73.

• Time Zone. You can set the time zone your mobile device is

currently in. See “Time zone” on page 74.

• User profiles. You can manage profiles for each mail server that

your system administrator has enabled. See “User profiles” on page 75.

In the Options module, you can also get information about the version of Real Time you are running. For more information, see “About” on page 77.

Setting options

Attachments

This option allows you to configure the email address of a third party for converting attachments (for example,

http://www.equin.com/). When viewing messages or headers, you

have the option to forward the email to t hat email address. A separate email for each attachment is returned, converted to text format.

For more information, see “Forwarding attachments to a third party for conversion” on p age 38.

To set up the conversion address for attachments 1 From the Main menu, choose Opti ons. 2 Choose Attachments. 3 In the Attachment Conversion Recipient text box, enter the email

address of the t hird-party conversio n tool.

4 Click OK.

Auto login

When auto login is enabled, you can:

• Start RealTime on your device without entering a user name or password

• Disable it. Disabling auto login means that you must enter a user name and password to start Real Time.

Figure 7-1: Enabling auto login

For information about logging in, see “Starting Real Time” on page 29.

Auto login

To enable auto login 1 From the Main menu, choose Options. 2 Choose Auto Login.

The Auto Login screen appears.

Figure 7-2: Auto Login screen

3 Choose Enable.

A security warning appears to inform you that you will no longer need a user name or password to sig n on to Real Time.

4 Choose Yes.

To disable auto login 1 From the Main menu, choose Options. 2 Choose Auto Login.

The Auto Login screen appears.

3 Choose Disable.

A security warning appears to inform you that you will need a user name or password to sign on to Real Time.

4 Choose Yes.

Setting options

Signature

You can configure a signature to add to the bottom of each mail th at you send from Real Time.

Note The signature can be text only.

To configure a signature 1 From the Main menu, choose Opti ons. 2 Choose Sig nature.

The Signature screen appears.

Figure 7-3: Signature screen

3 Typ e a signature.

Startup

You can set your default startup loca tion. This is the location that will appear after you log in to Real Time, either manually or automatically.

To choose your default starting location 1 From the Main menu, choose Options. 2 Choose Startup.

The Startup screen appears.

Figure 7-4: Startup Screen

3 From the list, choose the location where you want Real Time to

start. Your choices are:

•Inbox

•Calendar

•Compose

•Contacts

•Tasks

4 Click OK.

Setting options

Time zone

Y ou can set the time zone you are currently in to facilitate appointment, calendar, and other time-based activities on your mobile device.

To set your current time zone 1 From the Main menu, choose Opti ons. 2 Choose Time Zone.

The Time Zone screen appears.

Figure 7-5: Time Zone screen

3 From the list, choose the current time zone.

Many cities are listed; choose whichever one is in the current time zone.

4 Click OK. The administrator can edit th is list a nd add or remov e t ime zone entri es .

For more information, see the Real Time Administration Guide.

User profiles

While installing Real Time, the system administrator chooses which mail servers are enabled. For information about mail se rvers, see the Real Time Administration Guide.

Yo u can add, edit, and delete personal profiles for each mail server that the system admi nistrator has enable d. These profiles contain personal information—such as y ou r user name and pass word—and mail server information—such as its name and domain.

Note These profiles are for Real Time only; they do not change your

profile or account of the mail server. After creating a profile, you log in to Real Time using it. For

information about logging in, see “Starting Real Time” on page 29.

Figure 7-6: Managing profiles

To add a mail provider profile 1 From the Main menu, choose Options. 2 Choose User Profiles.

The Available Profiles screen, which displays your previously created profiles, appears.

Setting options

Figure 7-7: Available Profiles screen

3 Click Add. 4 Choose a mail provider.

Different mail providers appear depending on the mail providers that your system administrator has enabled.

5 Depending on the mail provider, specify values for the following:

• Display – the name of the profile. This is the name that appears

in the Available Providers screen.

• Username – the user name you use to log in to the mail server

• Password – the password you use to log in to the mail server

• Confirm Password – you must confirm the password by

re-entering it.

To edit a mail provider profile 1 From the Main menu, choose Opti ons. 2 Choose User Profiles.

The Available Profiles screen appears.

3 Choose a profile. 4 Click Edit. 5 Follow step 5 from the “To add a mail provider profile” procedure

on page 75.

To delete a mail provider profile 1 From the Main menu, choose Opti ons. 2 Choose User Profiles.

The Available Profiles screen appears.

3 Choose a profile. 4 Click Delete.

About

You can get information about the version of Real Time you are running.

To get information about Real Time 1 From the Main menu, choose Options. 2 Choose About.

Setting options

Addendum for

Lotus Domino and Notes

This short addendum to the User Manual describes slight differences in the user experience if you are using Real Time with Lotus Domino.

Replicating personal address books

The personal address book must be replicated to the mail server so that mobile clients can see it. If the address book resides on the machine that is usually used to access Lotus Notes, there is no way for a mobile client—which has a connection to the mail server only—to view them.

The mail administrator must grant permission to users to replicate their address books to the mail server.

Section 8

Addendum for Lotus Domino and Notes

To replicate a Lotus Notes personal address book to the Domino server

1 Start Lotus Notes. 2 Go to your workspace, and select your local address book. 3 From the File menu, choose Replication > New Replica. 4 Select the correct server.

For the file name of your local address book replica that resides on the server, you must use the following convention:

Loginname_pab.nsf (for example: fflintstone_pab.nsf)

You must follow this convention for Real Time to use your address book.

5 From the File menu, choose Mobile > Edit Current Lo cation.

A properties sheet appears.

6 In the Replication section, enable replic ation.

Folder List

When using Real Time with Lotus Notes/Domino, the folder list is not available in a tree view as displayed when using with Microsoft Exchange.

Index

adding

appointment contact meeting recipient

task

address book

Lotus Notes personal

appointment

adding cancelling changing deleting detail editing removing scheduling

attachment

viewing

auto login

enabling setting

...........................................49, 50

.................................................57

email message

........................................................65

....................................................57

.................................................61

......................................................60

....................................................60

...........................................34, 35

....................................................70

.................................................71

....................................................71

browsing

contact

..................................................46

.........................................57

................................................41

..........................................41

.........................................80

................................................80

..............................................61

................................................60

...............................................61

.............................................57

calling

contact

cancelling

appointment meeting

changing

appointment contact meeting task

choosing

item from list box

menu item

clicking button

using a mobile phone using a Palm handheld device using a Pocket PC using a RIM device using a Web browser

completing

task

composing

email message

..................................................48

.........................................61

..................................................61

.........................................60

..................................................50

..................................................60

.........................................................67

using a mobile phone using a Palm handheld device using a Pocket PC using a RIM device using a Web browser

...............................23

..............................18

.........................................................68

.......................................................37

.................................................37

........... 12, 15

......6

........................25

.......................19

..................28

........... 10, 14

......5

........................22

.......................18

..................27

....................9, 13

.............5

........................27

Index

contact

adding browsing calling changing deleting detail

viewing dialing editing emailing information

viewing phoning searching

creating

email message task

........................................................65

day

viewing

Day View deleting

appointment contact email meeting message task

........................................................68

detail

appointment meeting task

........................................................64

....................................................50

...............................................46

....................................................48

................................................ 50

.................................................51

......................................................47

...........................................47

....................................................48

............................................50, 51

.................................................49

..........................................47

...........................................47

.................................................48

..............................................46

......................................................37

................................................37

..................................................54

....................................................54

........................................................43

........................................61

..................................................51

......................................................40

.................................................61

................................................40

........................................60

.................................................60

device

Palm

......................................................... 3

phone

......................................................3

RIM

..........................................................3

dialing

contact

..................................................48

editing

appointment contact meeting task

.........................................................67

adding recipient composing creating deleting filtering forwarding removing replying sending sorting viewing writing

emailing

contact

enabling

auto login reminder

entering text in text box

using a mobile phone using a Palm handheld device using a Pocket PC using a RIM device using a Web browser

.........................................60

...........................................50, 51

.................................................60

...................................41

............................................37

.................................................37

.................................................40

..................................................36

............................................40

...............................................40

.................................................39

..................................................49

...................................................35

..................................................34

...................................................37

..................................................49

..............................................71

...............................................61

...............................24

..............................19

..................11, 15

............6

........................28

Index

filtering

......................................................36

message

finishing

task

forwarding

email message

function

mobile phone

Pocket PC RIM device Web browser

.................................................36

........................................................68

......................................................40

.................................................40

Nokia

..............................................13

UP.Link

.............................................8

............................................21

...........................................17

......................................26

Inbox

viewing

Internet Explorer

..................................................34

......................................26

logging in .....................................................29

logging out Lotus Domino

server

Lotus Notes

address book

..................................................30

....................................................80

.......................................80

meeting

adding

....................................................57

cancelling changing deleting detail editing reminder removing scheduling

message

adding recipient composing creating deleting filtering forwarding removing replying sending sorting viewing

writing Microsoft Internet Explorer mobile phone

function month

viewing Month View

...............................................61

.................................................60

..................................................61

......................................................60

....................................................60

...............................................61

.............................................57

...................................41

............................................37

..................................................37

..................................................40

..................................................36

............................................40

...............................................40

..................................................39

..................................................49

...................................................35

...................................................34

...................................................37

...................26

............................................8, 13

...................................................56

................................................56

Navigator .....................................................26

Netscape Navigator

..................................26

marking as complete

task

........................................................68

marking as finished

task

........................................................68

option

setting

....................................................69

Index

Palm ............................................................... 3

function using

personal

address book

personal address book

replicating personal information management phone phoning

contact PIM

................................................................. 1

Pocket PC

function

................................................... 4

........................................................ 4

.......................................80

.............................................80

......... 1

............................................................. 3

..................................................48

.................................................21

recipient ......................................................43

adding

....................................................41

deleting

removing recipient list

using reminder

enabling

meeting

setting removing

appointment

meeting

message

recipient

task

.................................................43

..............................................43

......................................................41

.................................................61

...................................................61

........................................61

......................................................40

.................................................61

................................................40

...............................................43

........................................................68

replicating

personal address book

replying

......................................................39

message

RIM

.................................................................3

RIM device

function

.................................................39

.................................................17

......................80

scheduling

appointment meeting

searching

contact

sending

email message

server

Lotus Domino

setting

auto login option reminder

sorting

email message

starting

.........................................................29

.........................................57

.................................................57

..................................................46

......................................................49

.................................................49

.....................................80

..............................................71

....................................................69

...............................................61

......................................................35

.................................................35

Index

task

adding

....................................................65

changing

completing

creating

deleting

detail

editing

finishing

marking as complete

marking as finished

removing

viewing typing text in text box

using a mobile phone

using a Palm handheld device

using a Pocket PC

using a RIM device

using a Web browser

................................................67

............................................68

.................................................65

.................................................68

......................................................64

....................................................67

.................................................68

.............................68

...............................................68

..................................................64

...............................24

..............................19

using

recipient list

.........................................41

..........................68

..................11, 15

............6

........................28

viewing

attachment contact detail contact information day

..........................................................54

email Inbox message month task week

...................................34, 35

.......................................47

............................47

.......................................................34

......................................................34

.................................................34

....................................................56

.........................................................64

......................................................55

Web browser

function

week

viewing Week View writing

message

.................................................26

...................................................55

.................................................55

.......................................................37

.................................................37

Index

Sybase OneBridge 4.1 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

About this guide

Getting started

Palm functions

Clicking buttons

Mobile phone functions (UP.Link microbrowser)

Clicking buttons

Mobile phone functions (Nokia microbrowser)

Clicking buttons

RIM device functions

Clicking buttons

Pocket PC functions

Clicking buttons

Web browser functions

Clicking buttons

Managing messages

Viewing messages

Composing messages

Replying to messages

Forwarding messages

Deleting messages

Using the recipient list

Using and managing contacts

Searching and browsing contact lists

Viewing contact details

Dialing contacts

Emailing contacts

Adding contacts

Editing contacts

Deleting contacts

Managing meetings

Viewing Day View

Viewing Week View

Viewing Month View

Scheduling meetings

Viewing details of meetings

Editing details of meetings

Canceling meetings

Enabling meeting reminders

Managing tasks

Viewing task details

Adding tasks

Editing tasks

Marking tasks as complete

Deleting tasks

Setting options

Attachments

Auto login

Signature

Startup

Time zone

User profiles

About

Replicating personal address books

Folder List

Index