Ebony-10 Diamond Cut® Shredder
Operating Instructions
Table of Contents
Thank you for purchasing the Swordsh Ebony-10 Diamond Cut® Shredder. Please read the Operating
Instructions in full before using your shredder for the rst time.
Warranty & Return Information .........................................................................................................................................................3
Product Registration & Support ........................................................................................................................................................4
How to Use Your Shredder .................................................................................................................................................................. 5
How to Maintain Your Shredder ........................................................................................................................................................6
Advice & Troubleshooting ...................................................................................................................................................................7
Warnings ....................................................................................................................................................................................................8
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Warranty Information
SWORDFISH 1-YEAR LIMITED WARRANTY FOR PARTS AND LABOUR
Swordsh document shredders are warranted against failure or malfunction due to faulty
components or workmanship for a period of one year from the date of purchase by the
original consumer. Defects or failures, which have been caused by incorrect or wrongful use,
regardless whether unintentional or intentional during the operation or maintenance of the device, are
excluded from the warranty. There are no user-serviceable parts inside a Swordsh shredder. Unauthorized
repair or attempts to service the unit will invalidate the warranty.
Oiling is an essential part of shredder maintenance and is necessary in order to maintain the warranty.
Swordsh document shredders have been designed to shred only those materials outlined within the
instructions*.
Non-compliance with Swordsh’s instructions will invalidate the warranty.
For service of the unit under warranty, please return your Swordsh oce machine with proof of purchase
to your dealer or contact Swordsh customer service. In the event of returning the machine under warranty,
suitable packaging must be used. Insucient packaging resulting in damage will invalidate the warranty.
* Please note that shredding sheets fastened by staples or paperclips will progressively wear down the cutting
blades.
For CD/DVD shredding, Swordsh shredders have been designed to shred up to 100 CDs/DVDs during the warranty
period. Damage caused by excessive shredding of fastened sheets, CDs or DVDs is not covered within the warranty.
Return Information
If your product develops a manufacturing fault within its warranty period, the supplier who sold it to you will
in most cases be able to provide you with a replacement, subject to verication of your claim.
If it has not been possible to return the product to where you purchased it from, you can submit a claim
directly to us using the online form at www.swordshsupport.com/warrantyconsumer. Please ensure
you complete all the elds in full and allow at least ve working days for your claim to be assessed. We may
require you to send the item to us for investigation.
Please note that our Troubleshooting Guides under the ‘Support’ menu at www.swordshsupport.com are
able to resolve many common problems. We recommend trying these guides rst before submitting a claim.
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Paper Feed Slot
CD/DVD
Feed Slot
Credit Card Feed Slot
Reverse function for clearing jamsREV
OFF
AUTOOOn / ready for shredding
Credit Card
CD / DVD
Keep ngers and loose
articles away from
feed slot
Do not shred sheets
fastened with staples
or paper clips
Reverse / O / Auto
(Emergency Stop Switch)
Shredder Head
Shredder Waste Bin
How to Use Your Shredder
Setup
● Connect the electricity plug to any standard power socket.
● Slide switch to AUTO position until it locks into place.
● In the case of emergency, press the red STOP button to discontinue power.
This shredder has a safety feature and will not shred unless the head is installed correctly:
● The shredder head should sit ush on top of the waste bin.
● The shredder will only operate when the waste bin is pushed firmly closed.
SPECIFICATIONS:
Shredding Capacity: 10 sheets of 80gsm paper
Media Type: CD / DVD and Credit Card (insert one at a time into designated feed slot)
Shred Type: Diamond-Cut®
Shred Size: 7.2mm x 49mm
Paper Feed Slot Width: 223mm
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10 Sheets max
How to Maintain Your Shredder
Maintain your shredder with Swordsh Shredder Oil
● Prolongs the life of your shredder
● Ensures maximum performance
● Maintains the specified sheet capacity
● Reduces shredding noise & jamming
● Keeps warranty coverage intact
Swordsh Shredder Oil is available in two handy varieties:
Swordsh Shredder Lubrication Sachets
Empty the waste bin. Switch the shredder to AUTO and feed one lubrication
sachet directly into the feed slot (Figure 1). Once the sachet has completely
shredded, run the shredder in REVERSE for approximately 10 seconds to
complete lubrication.
Swordsh Shredder Oil Bottle
Switch the shredder o. Open the micro dispenser carefully and apply around 10ml of
shredder lubricant directly into the feed slot (Figure 2). Ensure oil is applied along the
length of the feed opening. Switch the shredder on and run in REVERSE for 10 seconds
to distribute the oil onto the cutters. Alternatively, a strip of lubricant across a sheet of
paper and shred (Figure 3).
Figure 3Figure 2Figure 1
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Code: 40015
Code: 40069
Advice & Troubleshooting
Clearing a Jam
If paper is not inserted properly into the shredder, or if the sheet capacity is exceeded, a jam may result. The
shredder will automatically stop until the jam is cleared. Move the switch to the REVERSE (REV) position, and
remove the excess paper from the top and pull it out.
TO PREVENT ANY INJURIES, DO NOT PLACE YOUR HANDS OR ANY OTHER OBJECTS NEAR THE FEED OPENING.
Once the paper is cleared, normal shredding operation can resume. If the shredder jams while in REVERSE,
press the switch to the AUTO position and let the shredder run to clear the jammed paper. If the jam does not
clear, slide the switch back and forth between the REV and AUTO until the jam is cleared. If the jam cannot be
cleared following this procedure, unplug the unit and carefully remove the jammed paper manually.
Maintaining your shredder and oiling it regular will help to prevent jamming.
Overheating
Continuous shredding should not last more than 2 minutes, after which the shredder should be allowed
to cool down for 30 minutes before continuing. If your shredder overheats, the unit will automatically shut
o and all functions will cease in order to protect the motor. Simply turn o and unplug the shredder from
the power outlet, allowing enough time for the motor to cool down. The shredder will not resume normal
function until the temperature of the motor cools down to a safe temperature. Then plug the shredder back
into the outlet, turn the unit back on and resume normal operation.
Empty the waste bin frequently to avoid overloading the basket and damaging the cutting mechanism.
Staples and Paperclips
Shredders are designed primarily to shred paper and single credit cards or CDs (as indicated on page 5).
Although Swordsh shredders are safe to shred the occasional standard staple, you should remove them
if possible. Also, industrial or non-standard, large size staples must be removed. Paperclips should not
be shredded at any time, as they signicantly reduce the life of the shredder. Please remove staples and
paperclips from paper before shredding.
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Warnings
● CAUTION: KEEP THIS DEVICE AWAY FROM CHILDREN AND PETS!
Place the paper shredder in an area less accessible to children.
● DO NOT PLACE FINGERS TOO CLOSE TO THE FEED SLOT AS SERIOUS INJURY MAY OCCUR.
Paper shredders can pull children’s ngers into the shredder mechanism.
● AVOID GETTING JEWELLERY, HAIR OR LOOSE CLOTHING NEAR THE FEED SLOT. If wearing a tie or long
necklace, use caution to keep items away from the shredder opening.
● NEVER dispose of ammable chemicals or materials that have come into contact with ammable chemicals
(for example, nail polish, acetone, gasoline) in the shredder basket.
● ALWAYS turn the shredder o and unplug the power cord from the AC outlet before cleaning it, moving it,
or emptying the waste bin.
● NEVER place the shredder near water or any heat source.
● ALWAYS keep the waste bin emptied so that the shredder’s output is not impeded.
● NEVER use any petroleum based or ammable oils or lubricants in or around the machine as some oils can
combust causing serious injury. Lubricants specically designed for shredders are acceptable.
● NEVER spray any aerosol-based products in or around the shredder.
● NEVER shred envelopes, labels or anything with glue or any sticky substance as this will lead to paper jams.
● AVOID shredding staples and paperclips.
● DO NOT use the shredder if the power cord is damaged in any way.
● DO NOT attempt to service this product yourself as doing so may expose you to sharp cutting blades and/
or electricity and will void the manufacturer’s warranty.
● NEVER let the waste bin get too full. This will lead to shredded material being pulled back up into the
shredder and cause jams.
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