switel eSmart M2 Operating Instructions Manual

eSmart M2

Mobile phone
Operating instructions

Basic Information

The SWITEL eSmart M2 is a Smartphone customized for special needs with an Android 5.1 operating system. In addition to the “normal” options on a Smartphone it offers a special user interface with large, clearly arranged menu items, an especially large display, increased handset volume, and an emergency call button. In this manual only the specific features for operation in "SWITEL mode" are described. This is kept deliberately simple. If you want to use more settings and options, you can operate the unit in "Android" mode. For information about the features of the operating system "Android 5.1" please use the relevant sources on the Internet. To change the operating system from the "SWITEL mode" to “Android mode“ open “Settings“ -> “Advanced Settings" -> "Operating System". After the change, a restart of the phone is necessary for proper function.

Hearing aid compatibility

This telephone is equipped with T Coil coupler making it compatible with most popular hearing aids. Due to the wide range of hearing aids available
there is no guarantee that the telephone will function with all hearing aid models. Please check your hearing aid immunity rating is higher than M2. This rating can be provided by the manufacturer of your hearing aid. Instruments with rating lower than M2 may not be compatible with this telephone. When using this telephone press the ‘T’ button on your hearing aid to switch it to Telecoil mode, this will link your hearing aid to the phone and will enable clearer sound without background noises. Please check if your hearing aid is equipped with ‘T’ facility and if it is automatic or manual. Hearing aids with high immunity rating equipped with automatic T mode should be able to detect your phone automatically and switch over to T position. Hearing aids with Manual T function would need manual activation of this function on your hearing aids.

Table of content

1 Get to know your eSmart M2...................................................................4
1.1 At a glance..................................................................................................................4
1.2 Delivery Contents .....................................................................................................5
1.3 Insert SIM Card(s), Memory Card and Battery ..................................................5
1.4 Charging the battery ................................................................................................7
1.5 Battery status ...........................................................................................................7
1.6 Turning On/Off your Mobile Phone.........................................................................8
1.7 First use ......................................................................................................................9
2 Basic Operating Instructions ...............................................................10
2.1 General Information for Operating the Telephone ..........................................10
2.2 Select/Open an Element .......................................................................................10
2.3 Scrolling/Swiping....................................................................................................10
2.4 Enlarge image..........................................................................................................10
2.5 The screen................................................................................................................11
2.6 Screen elements .....................................................................................................11
2.7 Status bar/Quick access menu.............................................................................12
2.8 Screen lock...............................................................................................................13
2.9 The touch keys.........................................................................................................13
2.10 The side keys/Emergency (SOS) key ..................................................................13
2.11 Turning the screen..................................................................................................14
2.12 Entering text ............................................................................................................15
2.13 Connecting your mobile phone to a computer...................................................15
3 Calling (Switel OS) .................................................................................16
3.1 Entering the phone number by hand ...................................................................16
3.2 Dialling from your contacts/calls list / Editing entries ....................................17
3.3 Incoming calls.........................................................................................................17
3.4 Initiate an Emergency Call ..................................................................................18
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4 Contacts (Phonebook)............................................................................19
4.1 Creating a new contact..........................................................................................19
4.2 Editing contacts.......................................................................................................20
4.3 Deleting contacts....................................................................................................20
5 Quick dial ................................................................................................21
5.1 Storing quick dial ....................................................................................................21
5.2 Using/deleting quick dial buttons ........................................................................21
6 Calls list..................................................................................................22
7 SMS/MMS................................................................................................23
7.1 Writing and sending messages.............................................................................23
7.2 Reading/deleting messages..................................................................................24
8 SOS (Emergency call) ............................................................................25
8.1 Sequence of an emergency call ...........................................................................25
8.2 Cancelling the emergency call function.............................................................25
8.3 Settings.....................................................................................................................26
9 Settings ..................................................................................................28
10 Bluetooth devices ..................................................................................29
11 Camera ...................................................................................................30
12 Apps ........................................................................................................31
12.1 Creating an account ...............................................................................................31
13 Updating the firmware...........................................................................31
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Appendix...........................................................................................................32
Technical data .....................................................................................................................32
Tips on the battery .............................................................................................................33
Intended use ......................................................................................................................33
Areas of use ........................................................................................................................33
Safety information .............................................................................................................33
Power adapter plug............................................................................................................35
Disposal ................................................................................................................................35
Maintenance .......................................................................................................................35
Declaration of Conformity ................................................................................................36
Trademarks..........................................................................................................................36
Guarantee ............................................................................................................................37
Index ................................................................................................................38
Service ..............................................................................................................41
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1 Get to know your eSmart M2

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Important: Before beginning please read the safety information on page
33.

1.1 At a glance

1 Radio (FM) key 2 Boost key (press whilst in a call) 3 Receiver 4 Front camera 5 Options touch key 6 Back touch key 7 Home touch key 8 Touch screen (Display) 9 On-Off key
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10 Volume buttons +/­11 Headset socket 12 Main camera 13 Flashlight / Flash LED 14 Emergency call (SOS) key 15 Speaker 16 Micro-USB socket
(Loading/PC Connection)

1.2 Delivery Contents

1 Mobile phone 1 Lithium Ion Battery 1 Battery charger 1 USB cable 1 Headset 1 additional back cover 1 Quick Start Guide

1.3 Insert SIM Card(s), Memory Card and Battery

Possible risk of swallowing small parts! The SIM card can be removed. Small children could swallow it. Please make sure that the SIM card is not bent or scratched. Avoid contact with water, dirt, or electrical charges. Your phone number is on the SIM card, and is not stored on the phone. If you use the SIM card from your previous phone then you will keep your phone number, because your telephone number is allocated to the SIM card and is not stored on the phone.
The phone must be powered off!
Remove the back cover by sliding a fingernail in the small slot found on the
bottom side of the phone, and pulling the cover up.
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If a battery is inserted, remove it.
SIM1
SD
SIM2
Your phone offers two equivalent SIM card holders in different sizes (slot 1 for
standard SIM cards used in older mobile phones, and slot 2 for micro SIM cards commonly used in smartphones). Depending on the format of your SIM card, you can choose which SIM card holder you want to use. Insert the SIM card(s) into the SIM card holder(s) with the gold contacts facing down as shown in the sketch. Pay attention to the position of the bevelled corner. In addition, the device supports the simultaneous operation of two SIM cards. This enables you to use cards from two different networks and/or countries. Before making an outgoing call, sending a text message or using data services the phone will prompt you to decide and chose which SIM Card to use if you are using two at that time (Switel OS: Settings -> Advanced settings -> SIM cards / Android: Settings -> SIM cards). NOTE: Both card slots (1=Standard SIM, 2=Micro SIM) support LTE (4G). However, if you use two SIM cards at a time, the SIM card in slot 2 is limited to UMTS/GSM (3G/2G).
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You have the option to insert a micro SD card (max. 64 GB) to increase the
storage capacity. Slide the memory card, with the golden contacts facing down, into the slot until it stops.
Insert the battery. In doing so, the battery’s contacts will be on the left and
point up. Press lightly on the bottom end of the battery until it snaps into place (as shown above).
Place the back cover back onto the phone and press firmly all around the edges
until it snaps into place.

1.4 Charging the battery

Ensure that the battery is correctly installed before charging. Do not remove
the battery while the phone is charging. The phone could be damaged as a result.
• When first starting your phone charge the battery for at least 4 hours. Some batteries only reach their full capacity after multiple complete charging/discharging cycles.
Insert the small plug of the charger into the mini USB charging socket, ensuring the plug is inserted the correct way around. Do not use excessive force when inserting the plug.
Connect the charger. For safety reasons use only the charger delivered with phone.

1.5 Battery status

The current battery charge status is indicated in the display. When the battery charge is low, a corresponding warning message appears in the display. Charge the battery. When the battery charge drops below the minimum status, the phone switches off automatically.
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1.6 Turning On/Off your Mobile Phone

To turn on your phone hold the on/off button, top left, down until the display lights up. Depending on the setting of your SIM card you may then be prompted to enter your PIN.
Enter the SIM PIN and then click . The phone will log onto the mobile phone network.
Note: The SIM-Code (the SIM card PIN), which you received together with the SIM card, protects the SIM card from use by unauthorized persons. The PIN2 code, which you will receive together with certain SIM cards, is required for access to certain services. If you enter the PIN, or PIN2, incorrectly three times in a row you will be prompted to enter the PUK or the PUK2 code. Please contact your mobile phone company if you do not know these codes.
If you press down the On/Off button on your phone for approx. 2 seconds, when it is turned on, the turn-off dialogue box will be displayed.
Make a selection by tapping the respective entry:
- Power off: turn off the phone
- Reboot: restart
- Screenshot: saving a screenshot to the gallery. You can also make a screenshot by pressing and holding the On/Off button and the Volume down button simultaneously for approx 3 seconds.
- Airplane mode: Turn on/off airplane mode
By selecting (blue line) the symbols in the bottom line you can choose between (from left to right) Silent, Vibrate and Normal ring.
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1.7 First use

When you turn on your phone for the first time, you will be guided by an assistant. You’ll see a Welcome screen. Choose the language you want and touch the arrow to continue. Note: To complete the setup process, it’s best to have a Wi-Fi connection.
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2 Basic Operating Instructions

2.1 General Information for Operating the Telephone

Your mobile phone is equipped with a touch screen which is used for the actual operation of the phone. The touch screen should not be scratched. Do not touch it with sharp objects and do not let it come into contact with water. Do not touch the screen if the glass is broken.

2.2 Select/Open an Element

• Click on the element to open it.

2.3 Scrolling/Swiping

• Slide your finger across the screen in the direction in which you want to scroll.

2.4 Enlarge image

• In many applications (Website/Image, etc.) you can enlarge the image by sliding your fingers apart. In order to shrink the image again slide your fingers back together.
Alternatively, you can also tap 2x on an area to enlarge/reduce the size.
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2.5 The screen

The status bar at the top of edge of the screen shows the signal strength, current statuses and the battery level. If applicable, other information are also displayed here (illustration: Switel OS).
• By swiping to the left you will reach the individual menus.
You can return to the start screen at any time by clicking the home key.
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2.6 Screen elements

1 Status bar 2 Info area (date/time/weather - weather only when “Location“ is set to on and
available). Tapping the alarm clock icon opens the alarm clock settings.
3 Quick dial: Tapping an icon if no contact is stored yet opens the contacts list to
select an entry. If a contact is already stored, tapping opens the selection to call the contact, send a SMS or delete the corresponding assignment.
4 Quick access for phone functions, messages and camera. 5 Apps
- Browser (Chrome): accesses the internet.
- WhatsApp: opens WhatsApp.
- Music: playback of audio files, stored on your phone.
- Email: access to the email client.
- Google Playstore: access to Google Playstore.
- Clock: settings for the alarm clock.
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