Swissvoice ePure HD User Manual

Cordless handset (DECT)

User manual

Welcome to Swissvoice

The ePure HD is a CAT-iq 2.0 compliant handset which offers an excellent narrow and wideband audio experience. The ePure HD handset is aimed to be used with a CAT-iq 2.0 base station like Swisscom Internet-Box or Swisscom Rousseau 10. CAT-iq 2.0 features must be supported by the base for the system to work properly.
International DECT CAT-iq 2.0 - standard digital technology offers excellent voice quality, including HD Voice calls.
HD Voice technology is revolutionising the telephone industry. Now callers can feel closer to each other. The HD Voice sound quality is richer, more dynamic, and offers a better listening experience. ePure HD is fully compatible with HD Voice technolo­gy, using HD microphone, receiver, speaker, codecs and a HD speech processing algorithm.
Used with a non CAT-iq 2.0 base station, the handset will sup­port incoming and outgoing external calls. Additionally, a per­sonal phonebook and a local call list in the handset allow proper support for the end user when registered to a GAP or CAT-iq 1.0 base.
Please read these operating instructions carefully to familiarise yourself with and take full advantage of any benefits of your new ePure HD.
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Getting to know your telephone
Handset keys
Earpiece
Display
Navigation key
Softkey (multi­functional key)
Talk key
Call voicebox
LED indicator
R key (long press)/
Switch ringer on/off
Microphone
Dialled calls
Softkey (multi­functional key)
“End call” key
Call anonymous
Activating / deactivating the key lock
Loudspeaker
Internal call key
Calls list
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Contacts
1
Softkeys (multifunctional keys) Right soft­key: Open menu, choose menu options, con­firms entries/settings. Left softkey: Open con­tacts, returns to previous menu step, delete characters while entering text.
Navigation keyFor scrolling up/down or right/left.
Open list of last dialled calls.
Calls list Access to calls list (answered/missed calls, dialled calls).
Contacts Open the phonebook, "My con­tacts" or "Our contacts. Scroll right.
Internal call key For conducting handset-to­handset calls. Scroll left.
Talk keyFor conducting and accepting calls and switching to hands-free. When pressed in idle, opens the all calls list if available, or goes off hook.
End call keyPress briefly to end a call or return to standby mode. Press and hold down to switch the handset on/off.
Alphanumerical keypadFor dialling tele­phone numbers. Letters printed on housing.
VoiceboxPress and hold down for direct access to network answer machine messages.
Call anonymousPress and hold down to sup­press caller ID for next call.
Asterisk key For entering asterisks. In idle mode: Press and hold down to switch handset ringer on/off. When entering names, switch between upper and lower case lettering. During calls: Press and hold down to insert R.
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Hash keyFor entering the hash symbol. In idle mode: Press and hold down to switch key lock on/off.
Handset display symbols
The following symbols are displayed on your handset.
Coverage symbol
Reception displayed when the handset is within range of the base station. Flashes red when out of range of the base station or not regis­tered with the base sta­tion. Is lit blue, when the electromagnetic radiation between the base station and the handset is shut down (Fulleco activated).
Alarm set
Indicates that the alarm is set.
Handsfree on
Indicates that handsfree speaking is activated.
Ringer off
Indicates that the ringer is switched off.
Keypad lock
Indicates that the key­pad is locked
Battery full
Indicates that the bat­tery is fully charged.
Battery empty
Indicates that the bat­tery is almost dis­charged.
Missed calls
Displayed if you have missed calls in the calls list.
You have messages on your voicebox*
Displayed if you have new messages on your network answer machine.
Home number
Mobile number
Office number
Symbols displayed in the contacts, dialled calls list etc. to indicate which number of the entry is used.
*Functions dependent on network operator. Contact your net­work operator to find out whether this service is supported.
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LED indicator
Your ePure HD handset has a LED indicator which is flashing on some events, indicating:
- You are receiving an internal or external call.
- You have one or more missed calls.
- You have one or more voice mails pending.
- You are receiving a software update.
Practical advice
After successful registration of your handset, the following sign­posts may help you to find important functions quickly.
Infomation about.…. …on page
Voicebox setup 29 Modify ringer melodies 32 Set alarm clock 34 Activate direct call 30 Turn on keypad lock 19 Activate handsfree operation 17 Group call to locate a mislaid handset 19 Add a new contact in the "My/Our contacts" phonebooks 23 Trouble-shooting 42
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Contents
Welcome to Swissvoice
Getting to know your telephone
Handset keys Handset display symbols LED indicator
Practical advice
Safety precautions ………………………………………………8
Setting up the telephone ……………………………………10
Contents of the package …………………………………………10 Inserting the battery………………………………………………10 Setting the language ………………………………………11 Installation assistant ………………………………………………11 Connecting the charger …………………………………………12 Charging the battery ……………………………………………12 Location……………………………………………………………13 Repeater …………………………………………………………14
About the user guide / menus ………………………………15
Main menu ………………………………………………………15 Menu navigation …………………………………………………15 User guide fonts and symbols ……………………………………16
Telephoning ……………………………………………………16
Making an external call …………………………………………16 Accepting a call …………………………………………………16 Current line display during call …………………………………17 Handsfree operation ……………………………………………17 Earpiece/handsfree volume ………………………………………18 Mute ………………………………………………………………18 Dialled calls ………………………………………………………18 Group call (paging) ………………………………………………19 Keypad lock ………………………………………………………19 Internal calls ………………………………………………………20 Call waiting ………………………………………………………20 Starting a second call ……………………………………………21 Toggle (switching between two calls) …………………………21
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Call transfer to another handset ………………………………22 Three-way conference ……………………………………………22
My/Our contacts ………………………………………………23
Opening the "My/Our contacts" phonebooks …………………23 Select between the "My/Our contacts" phonebooks …………23 Dialling numbers from "My/our contacts" phonebooks ………24 Adding a new contact ……………………………………………24 Editing contacts …………………………………………………25 Show details ………………………………………………………25 Deleting contacts/all the contacts ………………………………25 Copying contacts/all the contacts to/from the "My/Our contacts" phonebooks ………………………………25 Filling empty contacts list by copying from "My/Our contacts" ………………………………………………26 Search the "Our contacts" phonebook …………………………26 Merge duplicates in the "Our contacts" phonebook …………26
Calls list …………………………………………………………27
Dialling a number from the calls list ……………………………27 Deleting individual entries ………………………………………28 Deleting an entire list ……………………………………………28 Deleting all lists……………………………………………………28 Saving numbers from the calls list to the "My/Our contacts" phonebooks …………………………28
Network …………………………………………………………29
Network answer machine (Voicebox)……………………………29 Anonymous call (Identification restriction) ……………………30 Direct call …………………………………………………………30 Call forwarding……………………………………………………31 Network codes ……………………………………………………32
Audio ……………………………………………………………32
Handset ringer ……………………………………………………32 Tones ………………………………………………………………33
Clock ………………………………………………………………33
Appointments ……………………………………………………33 Set alarm …………………………………………………………34 Set time/date………………………………………………………34 Time from network ………………………………………………34
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Settings …………………………………………………………35
Handset ……………………………………………………………35 Handset names ……………………………………………………35 Language …………………………………………………………35 Line settings ………………………………………………………35 Fulleco ……………………………………………………………36 Repeater …………………………………………………………37 Registration ………………………………………………………38 System PIN…………………………………………………………39 Reset ………………………………………………………………40 Software version …………………………………………………40 Software update …………………………………………………40 IP address …………………………………………………………40
ePure HD handset interoperability …………………………41
Faults and trouble-shooting …………………………………42
Appendix …………………………………………………………44
Care ………………………………………………………………44 Recycling (environmental protection) ……………………………44 Disposing of the rechargeable battery …………………………44 Approval and conformity…………………………………………45 CE symbol …………………………………………………………45 Warranty conditions………………………………………………45
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Safety precautions

Your new swissvoice ePure HD is designed for connection to a VoIP network. Please read the safety precautions and user guide carefully before installing the telephone. The user guide is a part of the product package and must be passed on to a new owner.
Caution: Warning/danger statement, follow safety precautions!
The ambient temperature must be between 5 °C
and 40 °C.
Please note that the ringer for incoming calls as
well as signal tones are emitted on the handset loudspeaker. Do not therefore hold the handset close to your ear while one of these functions is on, otherwise your hearing may be affected.
Use only the following supplied power supply:
- MN-A002-A080 ; 7.5 V , 300mA from MEIC
This product requires an electrical supply of 100-
240 volts AC.
The mains power plug must always be easily
accessible.
To disconnect the device from mains, separate the
plug from the wall socket first.
Rechargeable battery
Use only the supplied rechargeable battery:
- Waitley 043048, Li-Ion 3.7 V - 550 mAh, Swissvoice
20405855. Using other rechargeable batteries or non-recharge­able batteries/primary cells can be dangerous and cause malfunctions in or damage to the telephone. Insert the battery/type indication see chapter “Setting up the handset”.
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Please note:
Do not immerse batteries in water or throw in the fire. Rechargeable batteries can become warm while recharging.
This is normal and not dangerous.
Do not use any other type of charging unit since this may
damage the batteries.
Before using the telephone, wearers of hearing aids
should note that radio signals can be picked up by the
hearing aid and cause an unpleasant buzzing noise.
Do not use your cordless telephone in environments at risk
from explosion (e.g. paintworks, petrol stations etc.)
Do not position the telephone in bathrooms or showers. The radio signals may influence the working of medical
equipment.
In the event of a power cut or if the battery is discharged,
your cordless telephone will not function!
The handset must not be charged up without battery or
the battery cover in place.
Do not touch open contacts!
If the device is passed to another user
If the device is passed to another user, please reset the device (see page 40)
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Setting up the telephone

Contents of the package

1 handset1 charging station1 power supply MN-A002-A080 ; 7.5 V , 300mA from
MEIC
1 rechargeable battery Li-Ion 3.7 V - 550 mAhuser manuals

Inserting the battery

Step 1: To open the battery door, use
a small tool like a door key, plug the tip into the recess at the end of handset. Then, the door can be opened freely (in the direction of the arrow). Step 2: The battery compartment is situated in the handset. Insert the battery in the battery compartment. Step 3: Replace the handset cover. Make sure you install the battery pack and fit the cover the right way round:
- position the 3 metal contacts of the battery pack against the 3 blade contacts;
- align the green dot on the handset with the one on the cover.
- align the cover top against the handset top, then clicks it until middle and bottom sides click into place.
Green dots
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Setting the language

When the battery has been inserted for the first time the lan­guage choice appears.
1. Press to scroll to the desired language.
2. Confirm with OK.
The display texts are now displayed in the selected lan­guage.

Installation assistant

After having selected the language, the handset will automati­cally switch to the installation mode.
1.
PRESS OK TO START INSTALLATION PROCESS
When you are ready to proceed to the handset installation, confirm by OK to enter the installation mode.
2. The handset offers a list of gateway and DECT bases it is compatible to. Choose your gateway or base in the list dis­played. If your base does not appear in the list, select
BASE
. Confirm by OK.
3.
PUT THE BASE IN REGISTRATION MODE
your base station user manual, how to register a DECT hand­set, and open the registration mode.
4. If the registration is successful the handset is automatically assigned a handset name (e.g. If the registration is not successful, repeat the procedure.
5. If you have more than one IP line: After successful registra­tion you can directly select the incoming line(s) the handset is attached to and the default outgoing line for your handset.
Note
• To register your handset you must install a base station first!
• If you interrupt the registration for a while, the registration
menu will close and the handset will wait for registration again.
• Refer to chapter "Settings / Registration" for further infor-
mation.
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DECT 1, INT 1
is displayed.
OTHER
appears. Check in
or
HANDSET 1
11
).

Connecting the charger

Before you can start using your charger you must first plug in the mains cable: Insert the plug into the corresponding socket on the charger. Then insert the power supply in the 230 V socket. Place the handset on the charger (make sure that the battery is insert­ed!).
Socket for mains cable
Note
• Your telephone will not function if the power supply is not
plugged in or during a power failure (no emergency mode).
• Position the base station in a clean, dry and well-aired loca-
tion. The ambient temperature must be between 5 °C and 40 °C.
Safety note
Use only the following supplied power supply:
- MN-A002-A080 ; 7.5 V , 300mA from MEIC

Charging the battery

The battery is not yet charged when you first unpack the tele­phone. Insert the handset in the charger. The flashing battery symbol on the handset shows the charging status. The battery will take around 4 hours to fully charge. Your handset is then ready to use.
Note
• For proper operation of the handset the battery must be
fully charged initially.
• Do not insert the handset in the charging station without
battery.
• Do not use any other type of charging unit since this may
damage the battery.
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The following symbols indicate the charging status on the hand­set display:
“full“ “1/2“ “empty“
Important!
Please note: after you have inserted the battery for the first time, the battery display will indicate the correct information on the charging status only after a complete charging cycle.
Note
• You can replace the handset in the charger after every call.
Charging is electronically controlled to ensure optimal charging of the battery in different charge states. Avoid removing the battery from the handset for no good reason, since this affects the optimum charging cycle.
• Your ePure HD handset is fitted with a low-radiation mecha-
nism, the antenna automatically switches off in standby mode and cannot therefore emit any radiation. This feature must be supported and switched on in the base station the handset is registered with.
• You can telephone for up to 12 hours with fully charged
battery. The handset has a standby time of up to 120 hours.
• If the battery charge status has reached its lower limit, the
battery symbol ( ) flashes in the display and a warning signal is heard. You have only a few minutes of talk time left.

Location

The maximum range between the base station and handset is approximately 50 meters indoors and 300 meters outdoors. Depending on the surrounding conditions as well as spatial and structural factors, the range may be smaller. Silent zones can occur due to the digital transmission in the frequency range used – even within the range, depending on the structural environ­ment. In this case the transmission quality may be reduced through the increased incidence of short breaks in transmission. Normal call quality can be restored if you move slightly out of the silent zone. If the range is exceeded, the call will be disconnect­ed unless you move back into range within a few seconds.
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Do not expose the handset/charger to direct sunlight.Protect the handset/charger against moisture. Do not posi-
tion the handset/charger in rooms exposed to condensation, corrosive steam or excessive dust. Condensation can be present in basements, garages, conservatories or sheds.
The ambient temperature must be between 5 °C and
40 °C.
Position the handset/charger in a clean, dry and well-aired loca­tion. Choose a place which is stable, level, and not subject to vibrations. To avoid mutual interference, do not position the handset/charger in the immediate vicinity of electronic equip­ment such as hi-fi systems, office equipment or microwave ovens. Avoid positioning the telephone near heat sources such as heating elements or near obstacles such as metal doors, thick walls, niches and cupboards.

Repeater

You can use the Swisscom Rousseau repeater to extend the range and receiving power of the base station when the swissvoice ePure HD handset is registered to the Swisscom Rousseau 10 base, or another base compatible to the Swisscom Rousseau repeater. The repeater must first be registered and activated on the base station (your Swisscom Rousseau 10 base is delivered with the default setting "off").
Note
• For settings refer to chapter "Settings, Repeater".
• FullEco is not supported when using the repeater.
• Conversation encryption is not supported when using the
repeater.
• Handset software updates are only possible on the base sta-
tion.
• The repeater can only be registered to a compatible base
station such as Swisscom Rousseau 10.
• The repeater can not be registered to the Swisscom Inter-
net-Box.
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