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Cordless handset (DECT)
User manual
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Welcome to Swissvoice
The ePure HD is a CAT-iq 2.0 compliant handset which offers an
excellent narrow and wideband audio experience. The ePure HD
handset is aimed to be used with a CAT-iq 2.0 base station like
Swisscom Internet-Box or Swisscom Rousseau 10. CAT-iq 2.0
features must be supported by the base for the system to work
properly.
International DECT CAT-iq 2.0 - standard digital technology
offers excellent voice quality, including HD Voice calls.
HD Voice technology is revolutionising the telephone industry.
Now callers can feel closer to each other. The HD Voice sound
quality is richer, more dynamic, and offers a better listening
experience. ePure HD is fully compatible with HD Voice technology, using HD microphone, receiver, speaker, codecs and a HD
speech processing algorithm.
Used with a non CAT-iq 2.0 base station, the handset will support incoming and outgoing external calls. Additionally, a personal phonebook and a local call list in the handset allow proper
support for the end user when registered to a GAP or CAT-iq 1.0
base.
Please read these operating instructions carefully to familiarise
yourself with and take full advantage of any benefits of your
new ePure HD.
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Getting to know your telephone
Handset keys
Earpiece
Display
Navigation key
Softkey (multifunctional key)
Talk key
Call voicebox
LED indicator
R key
(long press)/
Switch ringer
on/off
Microphone
Dialled calls
Softkey (multifunctional key)
“End call” key
Call anonymous
Activating /
deactivating
the key lock
Loudspeaker
Internal call key
Calls list
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Contacts
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Softkeys (multifunctional keys) Right softkey: Open menu, choose menu options, confirms entries/settings. Left softkey: Open contacts, returns to previous menu step, delete
characters while entering text.
Navigation keyFor scrolling up/down or
right/left.
Open list of last dialled calls.
Calls list Access to calls list (answered/missed
calls, dialled calls).
Contacts Open the phonebook, "My contacts" or "Our contacts. Scroll right.
Internal call key For conducting handset-tohandset calls. Scroll left.
Talk keyFor conducting and accepting calls
and switching to hands-free. When pressed in
idle, opens the all calls list if available, or goes
off hook.
End call keyPress briefly to end a call or
return to standby mode. Press and hold down
to switch the handset on/off.
Alphanumerical keypadFor dialling telephone numbers.
Letters printed on housing.
VoiceboxPress and hold down for direct
access to network answer machine messages.
Call anonymousPress and hold down to suppress caller ID for next call.
Asterisk key For entering asterisks. In idle
mode: Press and hold down to switch handset
ringer on/off. When entering names, switch
between upper and lower case lettering.
During calls: Press and hold down to insert R.
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Hash keyFor entering the hash symbol. In
idle mode: Press and hold down to switch key
lock on/off.
Handset display symbols
The following symbols are displayed on your handset.
Coverage symbol
Reception displayed
when the handset is
within range of the
base station.
Flashes red when out
of range of the base
station or not registered with the base station. Is lit blue, when
the electromagnetic
radiation between the
base station and the
handset is shut down
(Fulleco activated).
Alarm set
Indicates that the alarm
is set.
Handsfree on
Indicates that handsfree
speaking is activated.
Ringer off
Indicates that the ringer
is switched off.
Keypad lock
Indicates that the keypad is locked
Battery full
Indicates that the battery is fully charged.
Battery empty
Indicates that the battery is almost discharged.
Missed calls
Displayed if you have
missed calls in the calls
list.
You have messages
on your voicebox*
Displayed if you have
new messages on your
network answer
machine.
Home number
Mobile number
Office number
Symbols displayed in
the contacts, dialled
calls list etc. to indicate
which number of the
entry is used.
*Functions dependent on network operator. Contact your network operator to find out whether this service is supported.
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LED indicator
Your ePure HD handset has a LED indicator which is flashing on
some events, indicating:
- You are receiving an internal or external call.
- You have one or more missed calls.
- You have one or more voice mails pending.
- You are receiving a software update.
Practical advice
After successful registration of your handset, the following signposts may help you to find important functions quickly.
Infomation about.…. …on page
Voicebox setup 29
Modify ringer melodies 32
Set alarm clock 34
Activate direct call 30
Turn on keypad lock 19
Activate handsfree operation 17
Group call to locate a mislaid handset 19
Add a new contact in the
"My/Our contacts" phonebooks 23
Trouble-shooting 42
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Contents
Welcome to Swissvoice
Getting to know your telephone
Handset keys
Handset display symbols
LED indicator
Practical advice
Safety precautions ………………………………………………8
Setting up the telephone ……………………………………10
Contents of the package …………………………………………10
Inserting the battery………………………………………………10
Setting the language ………………………………………11
Installation assistant ………………………………………………11
Connecting the charger …………………………………………12
Charging the battery ……………………………………………12
Location……………………………………………………………13
Repeater …………………………………………………………14
About the user guide / menus ………………………………15
Main menu ………………………………………………………15
Menu navigation …………………………………………………15
User guide fonts and symbols ……………………………………16
Telephoning ……………………………………………………16
Making an external call …………………………………………16
Accepting a call …………………………………………………16
Current line display during call …………………………………17
Handsfree operation ……………………………………………17
Earpiece/handsfree volume ………………………………………18
Mute ………………………………………………………………18
Dialled calls ………………………………………………………18
Group call (paging) ………………………………………………19
Keypad lock ………………………………………………………19
Internal calls ………………………………………………………20
Call waiting ………………………………………………………20
Starting a second call ……………………………………………21
Toggle (switching between two calls) …………………………21
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Call transfer to another handset ………………………………22
Three-way conference ……………………………………………22
My/Our contacts ………………………………………………23
Opening the "My/Our contacts" phonebooks …………………23
Select between the "My/Our contacts" phonebooks …………23
Dialling numbers from "My/our contacts" phonebooks ………24
Adding a new contact ……………………………………………24
Editing contacts …………………………………………………25
Show details ………………………………………………………25
Deleting contacts/all the contacts ………………………………25
Copying contacts/all the contacts to/from the
"My/Our contacts" phonebooks ………………………………25
Filling empty contacts list by copying from
"My/Our contacts" ………………………………………………26
Search the "Our contacts" phonebook …………………………26
Merge duplicates in the "Our contacts" phonebook …………26
Calls list …………………………………………………………27
Dialling a number from the calls list ……………………………27
Deleting individual entries ………………………………………28
Deleting an entire list ……………………………………………28
Deleting all lists……………………………………………………28
Saving numbers from the calls list
to the "My/Our contacts" phonebooks …………………………28
Network …………………………………………………………29
Network answer machine (Voicebox)……………………………29
Anonymous call (Identification restriction) ……………………30
Direct call …………………………………………………………30
Call forwarding……………………………………………………31
Network codes ……………………………………………………32
Audio ……………………………………………………………32
Handset ringer ……………………………………………………32
Tones ………………………………………………………………33
Clock ………………………………………………………………33
Appointments ……………………………………………………33
Set alarm …………………………………………………………34
Set time/date………………………………………………………34
Time from network ………………………………………………34
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Settings …………………………………………………………35
Handset ……………………………………………………………35
Handset names ……………………………………………………35
Language …………………………………………………………35
Line settings ………………………………………………………35
Fulleco ……………………………………………………………36
Repeater …………………………………………………………37
Registration ………………………………………………………38
System PIN…………………………………………………………39
Reset ………………………………………………………………40
Software version …………………………………………………40
Software update …………………………………………………40
IP address …………………………………………………………40
ePure HD handset interoperability …………………………41
Faults and trouble-shooting …………………………………42
Appendix …………………………………………………………44
Care ………………………………………………………………44
Recycling (environmental protection) ……………………………44
Disposing of the rechargeable battery …………………………44
Approval and conformity…………………………………………45
CE symbol …………………………………………………………45
Warranty conditions………………………………………………45
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Safety precautions
Your new swissvoice ePure HD is designed for connection to a
VoIP network. Please read the safety precautions and user guide
carefully before installing the telephone. The user guide is a part
of the product package and must be passed on to a new owner.
Caution: Warning/danger statement, follow
safety precautions!
➭ The ambient temperature must be between 5 °C
and 40 °C.
➭ Please note that the ringer for incoming calls as
well as signal tones are emitted on the handset
loudspeaker. Do not therefore hold the handset
close to your ear while one of these functions is
on, otherwise your hearing may be affected.
➭ Use only the following supplied power supply:
- MN-A002-A080 ; 7.5 V , 300mA from MEIC
➭ This product requires an electrical supply of 100-
240 volts AC.
➭ The mains power plug must always be easily
accessible.
➭ To disconnect the device from mains, separate the
plug from the wall socket first.
Rechargeable battery
Use only the supplied rechargeable battery:
- Waitley 043048, Li-Ion 3.7 V - 550 mAh, Swissvoice
20405855.
Using other rechargeable batteries or non-rechargeable batteries/primary cells can be dangerous and
cause malfunctions in or damage to the telephone.
Insert the battery/type indication see chapter “Setting
up the handset”.
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Please note:
➭ Do not immerse batteries in water or throw in the fire.
➭ Rechargeable batteries can become warm while recharging.
This is normal and not dangerous.
➭ Do not use any other type of charging unit since this may
damage the batteries.
➭ Before using the telephone, wearers of hearing aids
should note that radio signals can be picked up by the
hearing aid and cause an unpleasant buzzing noise.
➭ Do not use your cordless telephone in environments at risk
from explosion (e.g. paintworks, petrol stations etc.)
➭ Do not position the telephone in bathrooms or showers.
➭ The radio signals may influence the working of medical
equipment.
➭ In the event of a power cut or if the battery is discharged,
your cordless telephone will not function!
➭ The handset must not be charged up without battery or
the battery cover in place.
➭ Do not touch open contacts!
If the device is passed to another user
If the device is passed to another user, please reset the device
(see page 40)
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Setting up the telephone
Contents of the package
➭ 1 handset
➭ 1 charging station
➭ 1 power supply MN-A002-A080 ; 7.5 V , 300mA from
MEIC
➭ 1 rechargeable battery Li-Ion 3.7 V - 550 mAh
➭ user manuals
Inserting the battery
Step 1: To open the battery door, use
a small tool like a door key, plug the
tip into the recess at the end of
handset.
Then, the door can be opened freely
(in the direction of the arrow).
Step 2: The battery compartment is
situated in the handset. Insert the
battery in the battery compartment.
Step 3: Replace the handset cover.
Make sure you install the battery
pack and fit the cover the right way
round:
- position the 3 metal contacts of the battery pack against the
3 blade contacts;
- align the green dot on the handset with the one on the
cover.
- align the cover top against the handset top, then clicks it
until middle and bottom sides click into place.
Green dots
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Setting the language
When the battery has been inserted for the first time the language choice appears.
1. Press to scroll to the desired language.
2. Confirm with OK.
The display texts are now displayed in the selected language.
Installation assistant
After having selected the language, the handset will automatically switch to the installation mode.
1.
PRESS OK TO START INSTALLATION PROCESS
When you are ready to proceed to the handset installation,
confirm by OK to enter the installation mode.
2. The handset offers a list of gateway and DECT bases it is
compatible to. Choose your gateway or base in the list displayed. If your base does not appear in the list, select
BASE
. Confirm by OK.
3.
PUT THE BASE IN REGISTRATION MODE
your base station user manual, how to register a DECT handset, and open the registration mode.
4. If the registration is successful the handset is automatically
assigned a handset name (e.g.
If the registration is not successful, repeat the procedure.
5. If you have more than one IP line: After successful registration you can directly select the incoming line(s) the handset is
attached to and the default outgoing line for your handset.
Note
• To register your handset you must install a base station first!
• If you interrupt the registration for a while, the registration
menu will close and the handset will wait for registration
again.
• Refer to chapter "Settings / Registration" for further infor-
mation.
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DECT 1, INT 1
is displayed.
OTHER
appears. Check in
or
HANDSET 1
11
).
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Connecting the charger
Before you can start using your charger you must first plug in the
mains cable: Insert the plug into the corresponding socket on the
charger. Then insert the power supply in the 230 V socket. Place
the handset on the charger (make sure that the battery is inserted!).
Socket for mains cable
Note
• Your telephone will not function if the power supply is not
plugged in or during a power failure (no emergency mode).
• Position the base station in a clean, dry and well-aired loca-
tion. The ambient temperature must be between 5 °C and
40 °C.
Safety note
Use only the following supplied power supply:
- MN-A002-A080 ; 7.5 V , 300mA from MEIC
Charging the battery
The battery is not yet charged when you first unpack the telephone. Insert the handset in the charger. The flashing battery
symbol on the handset shows the charging status. The battery
will take around 4 hours to fully charge. Your handset is then
ready to use.
Note
• For proper operation of the handset the battery must be
fully charged initially.
• Do not insert the handset in the charging station without
battery.
• Do not use any other type of charging unit since this may
damage the battery.
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The following symbols indicate the charging status on the handset display:
“full“ “1/2“ “empty“
Important!
Please note: after you have inserted the battery for the first time,
the battery display will indicate the correct information on the
charging status only after a complete charging cycle.
Note
• You can replace the handset in the charger after every call.
Charging is electronically controlled to ensure optimal
charging of the battery in different charge states. Avoid
removing the battery from the handset for no good reason,
since this affects the optimum charging cycle.
• Your ePure HD handset is fitted with a low-radiation mecha-
nism, the antenna automatically switches off in standby
mode and cannot therefore emit any radiation. This feature
must be supported and switched on in the base station the
handset is registered with.
• You can telephone for up to 12 hours with fully charged
battery. The handset has a standby time of up to 120 hours.
• If the battery charge status has reached its lower limit, the
battery symbol ( ) flashes in the display and a warning
signal is heard. You have only a few minutes of talk time
left.
Location
The maximum range between the base station and handset is
approximately 50 meters indoors and 300 meters outdoors.
Depending on the surrounding conditions as well as spatial and
structural factors, the range may be smaller. Silent zones can
occur due to the digital transmission in the frequency range used
– even within the range, depending on the structural environment. In this case the transmission quality may be reduced
through the increased incidence of short breaks in transmission.
Normal call quality can be restored if you move slightly out of the
silent zone. If the range is exceeded, the call will be disconnected unless you move back into range within a few seconds.
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➭ Do not expose the handset/charger to direct sunlight.
➭ Protect the handset/charger against moisture. Do not posi-
tion the handset/charger in rooms exposed to condensation,
corrosive steam or excessive dust. Condensation can be
present in basements, garages, conservatories or sheds.
➭ The ambient temperature must be between 5 °C and
40 °C.
Position the handset/charger in a clean, dry and well-aired location. Choose a place which is stable, level, and not subject to
vibrations. To avoid mutual interference, do not position the
handset/charger in the immediate vicinity of electronic equipment such as hi-fi systems, office equipment or microwave
ovens. Avoid positioning the telephone near heat sources such
as heating elements or near obstacles such as metal doors, thick
walls, niches and cupboards.
Repeater
You can use the Swisscom Rousseau repeater to extend the
range and receiving power of the base station when the
swissvoice ePure HD handset is registered to the Swisscom
Rousseau 10 base, or another base compatible to the Swisscom
Rousseau repeater.
The repeater must first be registered and activated on the base
station (your Swisscom Rousseau 10 base is delivered with the
default setting "off").
Note
• For settings refer to chapter "Settings, Repeater".
• FullEco is not supported when using the repeater.
• Conversation encryption is not supported when using the
repeater.
• Handset software updates are only possible on the base sta-
tion.
• The repeater can only be registered to a compatible base
station such as Swisscom Rousseau 10.
• The repeater can not be registered to the Swisscom Inter-
net-Box.
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About the user guide / menus
Main menu
The available menu icons appear on the display:
Contacts Calls list
Settings Audio
Clock Network
Press to select the desired icon. The title of the selected
menu appears at the top of the display (e.g. Audio).
Menu navigation
Your handset provides you with an easy-to-follow menu. As a
rule, every menu offers a list of options. To select main menu,
sub-menu and options, press the softkey below the corresponding display text.
When the handset is switched on and ready for use, press the
softkey under MENU to open the menu selection and use the
navigation key to scroll to the menu you are seeking.
Press OK to open the options list, use the navigation key to
scroll down the list to the preferred option, and confirm the
option by pressing OK.
Back to previous menu
Press BACK to return to the previous menu.
End menu
To exit a menu, press the left softkey under BACK. If you want
to return to idle screen, press .
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User guide fonts and symbols
MENU, OK, BACK Uppercase bold characters indicate
, , These pictograms indicate the keys
KEYPAD LOCKED
softkey functions.
to be pressed.
Uppercase bold italic grey characters indicate texts appearing on
your handset display.
Telephoning
Making an external call
Call preparation/Predial
First, enter the number. Press to dial the number.
If you enter an incorrect number, you can:
• delete it by pressing repeatedly the softkey under
short press to delete characters / long press to delete the
entire number.
• move the cursor to the desired character by pressing the
navigation key (left/right).
Ending a call
Press or replace the handset in the charging station.
Accepting a call
The caller’s number (if CLIP* - Calling Line Identification Presentation is available) or name is displayed. The name is displayed if
saved in the contacts or if CNIP* - Calling Name Identification
Presentation is available.
Press , to accept the call.
CLEAR
:
*Functions dependent on network operator. Contact your network operator to find out whether this service is supported.
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Current line display during call
In case the handset is attached to multiple lines, the current line
name is displayed during the call (below the handset status bar):
• When receiving an external call, the incoming line name is
displayed.
• When making an external call, the outgoing line name is displayed.
• When toggling between two calls, the line name of the
active call is displayed.
This information is only displayed in case the handset is attached
to more than one line. If the handset is attached to one line
only, the information is not available.
Handsfree operation
You can use the handsfree function to conduct calls without
holding the handset in your hand and allow others present in
the room to take part in the call.
Activating handsfree before a call:
1. Enter the desired phone number.
2. Press twice. The display shows and you can hear
the ringing signal over the handset loudspeaker.
3. Press to deactivate handsfree speaking.
Switching to handsfree speaking during a call:
1. Press .
2. To deactivate handsfree speaking press one more time.
Note
• Do not hold the handset close to your ear during handsfree
operation, the loudspea ker volume can be very high.
• If you have activated handsfree operation during a call, you
can replace the handset in the charger without ending the
call.
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Earpiece/handsfree volume
You can adjust the earpiece and handsfree loudspeaker volume
in 5 levels. Press the navigation key during a call to adjust
the volume. The selected setting is saved after the end of the
call.
Note
• The earpiece and handsfree loudspeaker volumes are inde-
pendent but the setting procedure is identical.
Mute
During a call you can mute the microphone.
1. Press the softkey under MIC OFF during a call to mute the
handset microphone.
2. Press the softkey under MIC ON to reactivate the microphone.
Dialled calls
Last dialled calls are saved in a Dialled calls list. If a name and
number are already stored in the contacts, the name is shown
instead of the number.
Redialling a number from the list
If the telephone is in standby mode:
1. Press to open the dialled calls list and press to scroll
through the list.
2. Press to dial the number.
Press the softkey under OPTIONS. You have the following
options:
• Dial: call the selected entry in the Dialled calls list
• Details: show details towards the selected entry in
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• Delete call: delete the selected entry in the Dialled calls
• Save number: save number in the contacts
• Delete all: delete the entire Dialled calls list on the
Note
• To open the dialled calls list with the telephone must
be in standby mode. After having pressed the talk key, the
dialled calls list cannot be opened with the -key.
list
base or handset.
Group call (paging)
You can activate a group call to locate a mislaid handset.
1. Press the paging key on the base station. The mislaid handset
rings.
2. Press the paging key again to end the ringing signal or press
on one of the handsets.
Keypad lock
If you want to carry the handset around in your pocket, you can
activate the key lock. This prevents you inadvertently dialling a
number.
1. Press and hold down . The display shows
LOCKED
.
2. To unlock the keypad, press the softkey under UNLOCK,
then press .
Note
If the keypad is locked,
• you can dial emergency numbers (in call preparation only)
and incoming calls can still be accepted.
• you cannot dial a number or access menus.
KEYPAD
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Internal calls
You can call other handsets which are registered with your base
station. This allows you to make internal calls free of charge.
1. Press INT select the desired handset and confirm with OK.
Pressing INT automatically dials the second handset if only
two handsets are registered with the base station.
2. Press to end the call.
Call waiting
With this service you can have a telephone conversation and still
be informed that someone else is calling you. If a second call
(internal or external) comes in you will hear the “Call waiting”
tone and you can answer the call (press key ) or reject the
call (press the softkey under REJECT).
Press the softkey under OPTIONS. You have then the following
options:
• Accept/End: Accept the waiting call, end the active call.
• Accept/Hold: Accept waiting call, active call is put on hold.
If you have two active calls:
• Press the left softkey under TOGGLE to switch between both
call partners.
Press OPTIONS again, you have the following options:
• Put on hold: put active call on hold.
• Conference: to connect all three call partners with each
other.
• End/Unhold: end active call, continue the call on hold.
• End: end active call, the second call remains on hold.
• Call transfer: end call and connect the other two call parties.
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Starting a second call
Second internal call
You are conducting an external call and you want to call an
internal party without ending the external call.
1. Press INT, select the desired handset and confirm with OK.
Pressing INT automatically dials the second handset if only
two handsets are registered with the base station.
2. The external call is put on hold, the called handset rings. If
the second handset answers, you can talk to the internal call
partner without the external caller hearing you.
3. Press the softkey under OPTIONS,
internal call and to return to the original call.
Note
• Internal enquiries are managed by the base station and are
not dependent on your network operator’s available services.
Second external call
You are conducting an external call and want to call another
external party without ending the active external call.
1. Press the softkey under OPTIONS,
firm with OK.
2. Enter the external call number and press key .
END/UNHOLD
to end the
START NEW CALL
, con-
Toggle (switching between two calls)
You have two active calls, one of which is on hold.
1. Press the left softkey under TOGGLE to switch between the
call partners.
2. Press the softkey under OPTIONS,
active call and continue the one on hold.
END/UNHOLD
to end
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Call transfer to another handset
You can transfer the call you are conducting to another handset.
1. Press INT and select the handset to which you wish to transfer the call. The external caller is put on hold.
2. If the second handset answers, you can talk to the internal
call partner without the external caller hearing you. Press the
softkey under OPTIONS,
call.
Note
• If the second handset does not answer, you can end the
ringing signal and return to the original call by pressing the
softkey END, then Options,
CALL TRANSFER
UNHOLD
to transfer the
.
Three-way conference
You can set up a three-way conference with 2 external call parties.
1. Press the softkey under OPTIONS,
all three call partners with each other. Each call partner can
leave the conference call by pressing .
2. Press the softkey under OPTIONS,
the conference.
CONFERENCE
to connect
END CONFERENCE
to end
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My/Our contacts
Your ePure HD handset gives you access to 2 phonebooks:
- Our contacts: your contacts are saved on the base station or
gateway. All the handsets registered to the base can access
these shared contacts.
- My contacts: your contacts are saved locally on the handset.
By default, the ePure HD is using the phonebook "Our contacts".
Note
• The shared contacts phonebook ("Our contacts") is only
available on CAT-iq 2.0 bases. The number of entries available depends on your base (see the corresponding user
manual).
• You can store up to 250 names and numbers in the "My
contacts" phonebook on the handset.
• Every entry contains a first and last name and up to 3 tele-
phone numbers (e. g. home, mobile, office).
• First and last names can be up to 12 letters long and num-
bers up to 24 digits long.
Opening the "My/Our contacts" phonebooks
If the telephone is in idle mode:
1. Press the softkey under CONTACTS
or
Press to open the shared or private contacts.
2. All contacts are displayed in alphabetical order.
Select between the "My/Our contacts" phonebooks
You can easily switch between phonebooks.
1. Open the contacts. Press the softkey under OPTIONS.
2. Select
OUR CONTACTS
"My/Our contacts".
or
MY CONTACTS
to switch between
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Dialling numbers from "My/our contacts" phonebooks
1. Open the contacts. The contacts are displayed in alphabetical
order.
2. Scroll to the desired contact and press . If you have
stored more than one number for a contact (e.g. mobile and
office), both numbers are displayed. Select the number you
want to call (e.g. mobile) and press to call the number.
You can also search alphabetically: enter the first letter of the
name, select the desired contact and press . The number is displayed and dialled.
Adding a new contact
1. Open the contacts. Press the softkey under OPTIONS.
2. Select
NEW CONTACT
the numbers (max. 3). When using "My contacts", you can
assign the desired ringer melody to the contact and set
"
CALL ANONYMOUS
number when calling, confirm the entry.
Note
• If the "My contacts" or "Our contacts" phonebook is
empty, a message to this effect is displayed, an alert signal
is heard and
CONTACTS
chapter "Filling empty contacts list by copying from My/Our
contacts").
Tips for entering names/numbers
• Press to enter a space, or to enter a symbol
• The available special characters appear in the lower display
line. Press the relevant key repeatedly to scroll through the
characters.
• When entering names, you can press to switch
between upper and lower case lettering.
and enter the first and last name and
" to "ON" if you wish to withhold your
NEW CONTACT
or
COPY FROM MY CONTACTS
and
COPY FROM OUR
appears (see
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Editing contacts
1. Open the contacts. Scroll to the desired contact and press the
softkey under OPTIONS.
2. Select
EDIT <name>
, edit and save the contact.
Show details
1. Open the contacts. Scroll to the desired contact and press the
softkey under OPTIONS.
2. Select
SHOW DETAILS
the contact.
to display detailed information about
Deleting contacts/all the contacts
1. Open the contacts. Press the softkey under OPTIONS.
2. Select
DELETE <name>
Note
• When deleting all contacts, only the contacts in the current
phonebook will be deleted.
or
DELETE ALL
, confirm with YES.
Copying contacts/all the contacts to/from the
"My/Our contacts" phonebooks
You can copy individual contacts or the entire "My contacts" list
from every handset registered to your base to the "Our contacts"
list in the base. You can also copy contacts or the entire "Our contacts" list from the base to every handset registered to base.
1. Open the contacts.
2. To copy contacts between the "My/Our contacts" phonebooks:
Scroll to the desired contact, press the softkey under
OPTIONS. Select
To copy all the contacts:
Press the softkey under OPTIONS. Select
CONTACTS
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COPY CONTACT
, confirm with OK.
, confirm with OK.
COPY ALL
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Filling empty contacts list by copying from
"My/Our contacts"
If the "My contacts" list on your handset is empty, or the "Our
contacts" list of your base is empty, a message to this effect is
displayed. You can in this case copy the contacts of the base into
the "My contacts" list of the handset, or the contacts of the
handset to the "Our contacts" list in the base.
1. Open the contacts,
2. Select
COPY FROM OUR CONTACTS
CONTACTS
Note
• The copy procedure is aborted if an incoming call is received.
• If you are copying all the contacts, all contacts transferred
before the call are saved.
NO CONTACTS
, confirm with OK.
appears.
or
COPY FROM MY
Search the "Our contacts" phonebook
You can search the "Our contacts" phonebook by first name or
by last name.
1. Open the "Our contacts" phonebook. Press the softkey
under OPTIONS.
2. Select
SEARCH
, confirm with OK.
3. Choose if you like to search by
and enter first letters of the name to be searched, confirm
with OK.
FIRST NAME
or
LAST NAME
Merge duplicates in the "Our contacts" phonebook
If you have contacts with identical first and last name in the
"Our contacts" phonebook (for example when copying contacts
from the private contacts), you can use this option to delete or
merge repeated/duplicate contacts.
1. Open the "Our contacts" phonebook. Press the softkey
under OPTIONS.
2. Select
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MERGE DUPLICATES
, confirm with OK.
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Calls list
Missed, answered and dialled calls
Missed, answered and dialled calls are saved in the calls list in
the base station. The number of entries depends on your base
station (refer to the corresponding user guide). The handset features a local call list, which is used when registered to a GAP
base.
If you have received new missed calls, the LED indicator flashes
and the symbol to this effect appears in the display.
If the list is full, the oldest entry is overwritten by the most
recent entry.
Pictograms in the calls list
Missed calls
Answered calls
Dialled calls
Dialling a number from the calls list
1. Press . Select
LED CALLS
the relevant calls list using until you reach the entry you are
seeking.
2. Press to dial the selected number.
Note
• Pressing the green key when handset is in standby opens
the All calls list (if available) or goes off hook.
• The list of dialled calls can also be opened directly by press-
ing key .
• If a caller has withheld his number,
instead of the caller's number.
MISSED CALLS,ANSWERED CALLS, DIAL-
or
ALL CALLS
, press OK to confirm. Scroll through
ANONYMOUS
appears
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Deleting individual entries
1. Press . Select
LED CALLS
the relevant calls list using until you reach the entry you are
seeking.
2. Press the softkey under OPTIONS,
entry.
MISSED CALLS,ANSWERED CALLS, DIAL-
or
ALL CALLS
, press OK to confirm. Scroll through
DELETE CALL
to delete the
Deleting an entire list
1. Press . Select
LED CALLS
2. Press the softkey under OPTIONS,
entire list.
MISSED CALLS,ANSWERED CALLS, DIAL-
or
ALL CALLS
, press OK to confirm.
DELETE ALL
to delete the
Deleting all lists
1. Press .
2. Select
DELETE ALL
the security question with YES, all lists (list of missed,
answered and dialled calls) are deleted.
, press OK to confirm. When confirming
Saving numbers from the calls list to the "My/Our
contacts" phonebooks
1. Press . Select
LED CALLS
the relevant calls list using until you reach the entry you are
seeking.
2. Press the softkey under OPTIONS,
new contact.
3. Enter the associated name and save the entry.
MISSED CALLS,ANSWERED CALLS, DIAL-
or
ALL CALLS
, press OK to confirm. Scroll through
SAVE NUMBER
to create an
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Network
1. Press the softkey under MENU. Scroll to
and confirm with OK.
2. You have then the following options:
Network answer machine (Voicebox)
Many network operators offer the option of setting up a network answer machine (Voicebox).
You can edit the network answer machine access number
(Voicebox) in the submenu
To use the network answer machine, you need to send certain
codes to the network. Ask your network operator for details.
Check with your operator whether this network function is available, the associated charges (if applicable) and the functions
provided by this service.
is displayed to alert you to new messages (if provided by
network operator).
To access new messages quickly and simply, press and hold
down for around 2 seconds to automatically dial the access
number of your network answer machine.
VOICEBOX, VOICEBOX NUMBER
NETWORK
using
.
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Anonymous call (Identification restriction)
When you call someone, your number is shown on the other
person’s phone if it supports this function.
You can withhold your number i.e. you can call anonymously.
Depending on the base your are using, you can call anonymously either for the next call (NEXT CALL ANONYM) or permanently
for a given line (ALWAYS ANONYM).
Note
• “Anonymous call” for the next call can also be activated
directly by pressing and holding down key .
• Depending on the base your are using, before using the
Anonymous for next call feature, the proper Call by call
CLIR code must be entered in the submenu NETWORK
CODES under NETWORK.
• Depending on the base your are using, before using the
Always anonym call feature, the proper Perm. CLIR ON and
Perm. CLIR OFF codes must be entered in the submenu
NETWORK CODES under NETWORK.
Direct call
If you activate direct call on your telephone, the handset dials a
preprogrammed number when any handset key is pressed.
When entering a direct call number, the function is activated
automatically. You can deactivate the direct call function immediately (choose Off, confirm with YES).
Note
• Instead of entering the direct call number manually you can
search and copy it from the "My/Our contacts" phone-
books.
• You must deactivate the direct call function to restore your
telephone’s normal functions.
• Please note that direct call may not function in exceptional
cases, e.g. if the preprogrammed number is busy, if the pre-
programmed mobile phone number has no reception, in
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case of a power outage or when the rechargeable battery is
empty.
Call forwarding
Call forwarding allows callers to reach you even if you are not
near your own telephone.
• Unconditional: Incoming calls are forwarded immediately.
• No reply: Incoming calls are forwarded after a delay.
• Busy: Calls are forwarded if the line is busy.
To turn on or off call forwarding:
1. Press the softkey under MENU. Scroll to
and confirm with OK.
2. Select
CALL FORWARDING
3. In case your handset is attached to multiple lines, select the
desired line and confirm with OK.
4. Select the desired type of call forwarding
NO REPLY
or
BUSY
5. Select now
6. If you are switching call forwarding on, enter the forwarding
7. Call forwarding status is confirmed.
SWITCH ON
forwarding, and confirm with OK.
number (i.e. the number to which calls are to be forwarded)
and confirm with SAVE. Instead of entering the number
manually you can search and copy it from the contacts.
and confirm with OK.
, and confirm with OK.
or
SWITCH OFF
NETWORK
using
UNCONDITIONAL
to turn on or off call
,
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Network codes
Depending on the base your are using, you can program or
modify the network codes used for call forwarding and call
anonymous.
The Call by call CLIR code must be filled in to use the Anonymous for next call feature.
The other network codes should be already preset by default in
the base station.
Note
Please be cautious modifying preset codes as they can alter the
behavior of the call forwarding and call anonymous features for
all handset registered to the system.
Audio
1. Press the softkey under MENU. Scroll to
and confirm with OK.
2. You have then the following options:
Handset ringer
You can program different ringer melodies on each handset to
signal external and internal calls.
For incoming external calls, you can select a ringtone for each IP
line your handset is attached to. Choose from 15 ringtones.
Set the preferred ringer melodies and associated volume for
external/internal calls (when you select
switched off). You can also set an ascending volume.
AUDIO
RINGER OFF,
using
the ringer is
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Tones
Your telephone supports various tones which you can activate or
deactivate:
• Keypad
Every time a key is pressed, a brief beep is heard.
• Out of range
A warning beep is sounded if you exceed the maximum
range. Move closer to the base station.
• Charging
When you insert your handset in the charger, the battery is
automatically charged up. A short beep is heard.
• Battery low
Sounds when the battery is running low.
• Confirmation
Settings and entries are confirmed by a short beep.
Clock
1. Press the softkey under MENU. Scroll to
and confirm with OK.
2. You have then the following options:
Appointments
Your telephone also acts as an appointments reminder: You can
set 5 different appointment reminders. Enter an appointment
title, date and time and the desired melody (choose from 15
ringtones). The selected melody is heard on the handset at the
defined time.
Note
• As soon as the time of the appointment arrives, it is dis-
played and the phone rings during a certain time. By press-
ing the softkey under SILENCE (or after the ringing), the
appointment will further be displayed. If you do not need
the reminder in the display any longer, press CLEAR.
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33
CLOCK
using
Page 36
• Pressing the softkey under OPTIONS you can edit or delete
appointments.
Set alarm
You can use your telephone as an alarm clock.
Select the desired alarm time, alarm interval (e.g.
ON DAILY
) and alarm melody (choose from 15 ringtones).
Note
• The alarm only sounds on the handset on which it has been
set.
MON - FRI
or
Set time/date
Set the desired time format (12/24 hours) and date format
(DD.MM.YY or MM.DD.YY).
Note
• If the "Time from network" is set to "Off", you can also set
time and date manually for all handsets.
• If you adjust time and date on one handset, time and date
will be automatically adjusted on all registered handsets.
Time from network
If "Time from network" is activated, time and date are provided
and synchronised over the VoIP network. You can set the desired
time and date format.
Note
• If you deactivate "Time from network", you can set time
and date manually.
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Settings
1. Press the softkey under MENU. Scroll to
and confirm with OK.
2. You have then the following options:
Handset
• Contrast - Select the desired contrast level.
• Screen saver - Turn the function on or off.
• Auto talk - If you activate this function, you can accept a
call simply by lifting the handset from the charger without
pressing any key.
• Dialled calls - Select between the base shared or the hand-
set local dialled calls list.
• Big dial font - Set to
dialling.
YES
to use bigger numbers for pre-
Handset names
All registered handsets are displayed (e.g. DECT 1, INT 1 or
Handset 1). To better distinguish between handsets, you can
change the handset names.
Language
Set the preferred display language. Display texts will appear in
the selected language.
Line settings
• Incoming line(s)*
All available IP lines for your account are displayed. Attach
your handset to all line(s) you want to use to receive incoming external calls (Setting: ON).
• Outgoing line*
All IP lines your handset is attached to are displayed. Select
SETTINGS
using
* Appears only if more than one line available.
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the default outgoing line you want to use for outgoing
external calls.
• Line parameters
All IP lines your handset is attached to are displayed. Select
the desired line. You have then the following options:
• Line name
Give a name to your line. Enter the desired line name.
• Attached handsets
All handsets registered with the base station are displayed. Assign the desired handsets to the selected line
(setting: ON).
Note
• When a handset is not attached to any line, it will only
work for internal calls. The handset does not ring on incom-
ing external calls and you cannot call external numbers.
• Depending on your network provider, lines can also be con-
figured through the internet customer portal or through
web UI of the internet router. Please take care to avoid con-
flicting configuration issues when setting lines with the
ePure HD.
Important
When you request and receive more IP lines from your network
operator in the future you must set the Incoming line(s)/Outgoing line and the Line Parameters for the new lines.
Fulleco
When in standby, the electromagnetic radiation is automatically
shut down between the base station and the handset, when
Fulleco is set to "On". The handset does not emit any electromagnetic radiation when it is not in use.
During a call, the electromagnetic radiation beween handset and
base is dynamically reduced according to the distance from the
base station. The handset’s power transmission is regulated; the
power transmitted from the handset is automatically reduced to
the lowest level, depending on the distance to the base station.
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The closer you are to the base, the lower the electromagnetic
radiation.
Note
• The coverage symbol is lit blue, when the electromagnetic
radiation between the base station and the handset is shut
down.
• To turn off Fulleco, select
• Fulleco also works if multiple handsets are registered (if the
handsets support Fulleco).
• Other cordless DECT products in range may interfere with
Fulleco.
SETTINGS/FULLECO/OFF
.
Repeater
You can use up to 2 Swisscom Rousseau repeaters to extend the
range and receiving power of your Swisscom Rousseau 10 or
repeater compatible base station. The repeaters must first be
registered and activated on the base station.
Per repeater, up to 2 handsets can conduct a call simultaneously.
To enable the repeater mode:
1. Press the softkey under MENU. Press to scroll to
in the
SETTINGS
the
REPEATER
compatible base station.
2. Switch the repeater mode on/off.
Note
• For details on setting up the repeater, please follow the
repeater user manual.
• Fulleco is not supported when using the repeater. You can
activate either the repeater mode or Fulleco. If you active
both features, a conflict message will appear.
• Conversation encryption is not supported when using the
repeater.
• Handset software updates are only possible on the base
station.
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menu and press OK to confirm. Note that
menu is only available when registered to a
REPEATER
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• The repeater can only be registered to a compatible base
station such as Swisscom Rousseau 10.
• The repeater can not be registered to the Swisscom
Internet-Box.
Registration
You can register additional handsets with the base station. The
base station must be within range.
Note
If you purchase additional handsets
• you must have a compatible base station available for this
handset.
• the battery must first be fully charged!
• the handsets must be registered with the base station
before use!
If your handset is already registered, follow these steps to register it to another base. If the handset is not registered, please
refer to the "Installation assistant" section of this manual.
1. Press the softkey under MENU. Scroll to
and press OK to confirm.
2. Scroll to
REGISTRATION
3. Select
REGISTER HS
4.
PRESS OK TO START INSTALLATION PROCESS
When you are ready to proceed to the handset registration,
confirm by OK to enter the installation mode.
5. The handset offers a list of gateway and DECT bases it is
compatible to. Choose your gateway or base in the list displayed. If your base does not appear in the list, select
BASE
. Confirm by OK.
6.
PUT THE BASE IN REGISTRATION MODE
your base station user manual, how to register a DECT handset, and open the registration mode.
20408004en_ba_a2
using and press OK to confirm.
and press OK to confirm.
SETTINGS
using
is displayed.
appears. Check in
38
OTHER
Page 41
Note
In case the base does not use 0000 as a system pin code,
the handset will request the pin.
7. If the registration is successful the handset is assigned a
handset name (e.g.
If the registration is not successful, repeat the procedure.
8. If you have more than one IP line: After successful registra-
tion you can directly select the incoming line(s) the handset is
attached to and the default outgoing line for your handset.
• Deregister a handset
All registered handsets are displayed. The actual handset is
highlighted.
You can deregister handsets from the base station. The base
station must be within range.
DECT 1, INT 1
or
HANDSET 1
).
System PIN
We recommend that you change the system PIN to protect your
telephone against unauthorised access.
Note
• Attention: Please take good note of your new system PIN!
• In case you use Swisscom Rousseau 10: The system PIN on
delivery is 0000. If you modify the system PIN and forget it
later, it is necessary to reset your Rousseau 10 base.
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Reset
• Reset handset
Reset the handset to default status.
Note
A handset reset deletes all handset settings, the local dialled
calls list, the local call lists, all entries in the "My contacts"
phonebook and the registration to the base station.
• Reset base
Reset the base station to default status.
Software version
You can view the actual software version of your handset or
base.
Software update
Your handset will be automatically updated if a new software is
available: a message may appear in the display of your ePure HD
with update information: an update is ready, ongoing or was
done.
You can also update manually by selecting
new software is available the handset will update to this version.
Important
Do NOT disconnect your phone from power supply and Ethernet
during the update, your equipment may get damaged!
UPDATE NOW
. If a
IP address
You can view detailled information about your IP settings.
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ePure HD handset interoperability
The ePure HD handset is aimed to be used with a CAT-iq 2.0
base station like Swisscom Internet-Box or Swisscom Rousseau
10. CAT-iq 2.0 features must be supported by the base for the
system to work properly.
Used with a non CAT-iq 2.0 base station, the handset will support incoming and outgoing external calls.
«Our contacts», and shared call lists are CAT-iq 2.0 functions not
available with GAP bases; when registered to a GAP base, «My
contacts» and local call lists are available.
Some functionalities may be available or not from base to base.
HD Voice, Call Waiting, Call transfer, Conference, Starting
second call, Base IP Address, Base reset, All call list, Anonymous
Call, Time from network, Fulleco/NEMO (non-emission mode),
Software Update, and Repeater features must also be supported
and enabled by the base station in order to work with the ePure
HD handset.
Please refer to our website for more information.
Note
• Some functionalities may not be available depending on
your network operator.
• Your ePure-HD Fulleco functionality is based on the DECT
CAT-iq 2.0 NEMO standard. Some base stations are using
non-emission modes not compatible with the DECT NEMO
standard. If the handset is loosing lock in idle or is not ring-
ing when some incoming calls are presented to the base,
please disable the non-emission mode on the base.
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Faults and trouble-shooting
Not every malfunction results from a defect in your telephone.
Sometimes you only need to briefly interrupt the flow of electricity (unplug the power supply and plug it in again) or remove and
re-insert the battery in the handset and check that all cables are
connected properly (router, base, handset and charger). The following guidelines will help you solve some problems.
Symptom
Nothing is displayed on
the screen.
Handset does not react
to any key being pressed
Handset registration was
not successful
20408004en_ba_a2
Solution
• The display went into power save
mode after a period of inactivity.
Press any key to activate the display.
• Battery is empty. Recharge or
change battery.
• Keypad lock is activated, turn it
off.
• Repeat registration and make
sure that you have installed a
base station first.
• Check the system PIN of your
base station ("Easy Register
handset" is using 0000 as system
PIN).
• Put your base station in registration mode. Check in your base
station user manual, how to register a DECT handset, and open
the registration mode.
• Handset is out of range of the
base. Move closer to the base.
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No ringer sound is emitted
The other party cannot
hear me
No calls coming in
No outgoing calls possible
Desired softkeys do not
appear
Poor sound quality, background noise when in a
call
• Make sure that the handset is
registered, that the base is activated and that the ringer volume
is high enough to be audible and
not turned off.
• In case of multiple lines: Make
sure that the handset is attached
to the calling incoming line.
• Make sure that the microphone is
not muted.
• Make sure that the function “Call
forwarding“unconditional” is not
activated.
• Setting for “Incoming line(s)” is
missing. Attach your handset to
all line(s) you want to use to
receive incoming external calls.
• "Line settings" are missing.
• Check if you handset is attached
to proper outgoing line.
• Scroll down to display further
available softkeys.
• The text behind the softkey
depends on the actual state of
the phone (e.g. active call, on
hook, off hook).
• Avoid placing the base station
near other electronic equipment
or large metal objects.
• Plug the base station into
another power outlet.
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Appendix
Care
Your telephone is a sophisticated product in terms of design and
construction, and should therefore be handled with care.
To clean the telephone, wipe first with an antistatic cloth or a
damp, soft leather cloth and then dry using a dry cloth.
Recycling (environmental protection)
At the end of the product's life cycle, the telephone
must not be disposed of in normal domestic waste.
Please take it to a collection point for processing electrical and electronic equipment: see symbol on the
product, in the user manual and/or packaging.
Some materials used in this product can be recycled if you take it
to a recycling depot. By recycling parts or raw materials from
used products you will be making an important contribution to
environmental protection. Please contact your local authority if
you require information about collection points in your neighbourhood.
Disposing of the rechargeable battery
By law, all used batteries and accumulators must be recycled and
not disposed of in domestic waste. Please dispose of them
according to the official regulations. Take them to a recycling
depot. The batteries/accumulators will be recycled since they
may, for example, contain lithium (Li), nickel cadmium (Ni - Cd),
lead (Pb), cadmium (Cd) or mercury (Hg). The batteries and accumulators are labelled with symbols and information on their contents,
e.g.:
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Approval and conformity
The handset ePure HD complies with the basic requirements contained in the R&TTE Guidelines 99/5/EC and is suitable for connection and operation in the member states indicated on the
packaging.
This device is designed for operation on a VoIP network.
The declaration of conformity may be viewed at:
www.swissvoice.net
CE symbol
The handset and charging bay comply with the
requirements of the EU Directive 99/5/EC on
radio equipment and telecommunications terminal equipment and the mutual recognition
of their conformity as well as the
CAT-iq Standard 2.0.
The CE symbol confirms the conformity of the
handset and charging bay with the above
guidelines.
Warranty conditions
Your telephone is subject to a guarantee from the date of purchase in accordance with the legal provisions of the country in
which the telephone was purchased.
As evidence of the date of purchase, please keep the receipt or
the warranty card completed by the retailer. All defects attributable to material and manufacturing faults will be corrected free of
charge within the warranty period, either by repairing or replacing the defective equipment.
The warranty does not cover expendable materials (battery cells),
defects which affect the value or use of the equipment only
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45
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insignificantly, and damage caused by incorrect use, ordinary
wear and tear, or manipulation by third parties.
This warranty does not cover consequential damage caused by
the use, failure or defectiveness of the product. In particular, no
liability whatsoever is accepted for damage to property and
pecuniary loss.
To claim under this warranty, please contact the retailer where
you purchased your telephone.
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Warranty Certificate
Bon de garantie, Garantieschein, Certificato di garanzia,
Garantiebewijs, Takuutodistus, Garantibevis, Garantisedel,
Garantibevis, Certificado de Garantía, Talão de garantia
device type: (Gerätetyp, type d’appareil, tipo di apparec-
serial number: (Seriennummer, numéro de série, numero di
dealer’s stamp: (Händlerstempel, sceau du vendeur, timbro
dealer’s signature: (Unterschrift des Händlers, signature du ven-
date of purchase: (Kaufdatum, date d’achat, data d’acquisto,
✄
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chio, toesteltype, laitetyyppi, maskintype,
apparattyp, apparattype, modelo del aparato,
modelo do aparelho):
serie, serienummer, sarjanumero, serienum-
mer, serienummer, serienummer, número de
serie, número de série):
del rivenditore, stempel van de dealer, kaup-
piaan leima, forhandlerens stempel, försälja-
rens stämpel, forhandlerstempel, sello del
comerciante. carimbo do vendedor):
deur, firma del rivenditore, handtekening van
de dealer, kauppiaan allekirjoitus, forhandle-
rens underskrift, försäljarens underskrift, for-
handlers underskrift, firma del comerciante,
assinatura do vendedor):
datum van aankoop, ostopäiväys, kjøpsdato,
datum för köpet, salgsdato, fecha de adquisi-
ción, data de compra):
47
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