How it Works
Swisscom
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Top S324 ISDN
User Manual
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Table of contents
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Swisscom Top S324 ISDN User Manual

Gigaset S100 / SWZ dt / A31008-S100-F102-1-2X19 / cover_0.fm / 13.10.2003
Top S324
ISDN
User Manual
Gigaset S100 / SWZ dt / A31008-S100-F102-1-2X19 / cover_0.fm / 13.10.2003
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Gigaset SX100isdn / englisch / A31008-X150-B102-1-7619 / SAG_covers_I-II.fm / 13.10.2003

The handset at a glance

The handset at a glance
Reception strength
Tal k key
◆ Answer a call
◆ Initiate dialling
◆ Switch from handsfree
to "earpiece" mode
Control key
Opens the menu, directory, internal list, voice selection. Navigation in the input field
Handsfree key
◆ Switch from "earpiece"
to handsfree mode
◆ Lights up: Handsfree
is activated
◆ Flashes: incoming call,
automatic last number redial
Key 1
fixnetbox
®
(hold down)
Charge status
e flat ¤ fully
charged
e flashes: battery is
almost flat or is charging
Current functions and display keys
The display keys give you
Internal 11
20.09.03 09:45
access to the functions shown in the display.
End call key, On/Off key
◆ End call
◆ Cancel function
◆ Return to idle status
◆ Handset on/off (in idle
Message key
◆ Access to calls list
◆ Flashes: new calls
(hold down)
status, hold down)
Star key
◆ Ringer on/off (press for
approx. 2 seconds)
◆ Toggles between upper/
lower case and digits
Recall key
Initiate enquiry call
Microphone
Hash key
Keypad lock on/off (hold down)
Swisscom key
for spec. directory open: short press
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The handset at a glance . . . . . . . . . . . . . . . . . . . . . . 1
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparing to use your phone . . . . . . . . . . . . . . . . . . 7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installing the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operating the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Using the handset – and menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Operating the base – Getting started wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making and ending external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Making and ending internal calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Withholding Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handsfree talking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Picking up a call during ring delay (Call PickUp) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Reserving a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Defining the outgoing MSN for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Ringback when busy (CCBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Identify caller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Functions during a call . . . . . . . . . . . . . . . . . . . . . . 26
Muting the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Making calls with multiple parties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Forwarding an incoming call – CD (Call Deflection) . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Transferring calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Working with call waiting for an external call – CW (Call Waiting) . . . . . . . . . . . . . . . 30
Call hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Parking/continuing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the directory and other lists . . . . . . . . . . . . 32
Directory and speed dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Voice-activated dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Display available memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Last number redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Opening lists with the Message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Calls lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Making cost-effective calls . . . . . . . . . . . . . . . . . . 47
Displaying call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using several handsets . . . . . . . . . . . . . . . . . . . . . 49
Using a handset as a room monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setting the Walk and Talk mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting the alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Setting appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Displaying missed appointments, and anniversaries . . . . . . . . . . . . . . . . . . . . . . . . . 57
Night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Changing the System PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Defining authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Emergency numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Setting the system . . . . . . . . . . . . . . . . . . . . . . . . . 64
Changing the name for an internal party . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Setting up/deleting ISDN phone numbers (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Assigning a phone number (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Setting up the list of outgoing MSN for the next call . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting up a busy signal when the MSN is being used (Busy on Busy) . . . . . . . . . . . 68
Assigning an MSN a ringer melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Setting up rejecting for the entire MSN group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Pre-assigning the call deflection destination – CD (Call Deflection) . . . . . . . . . . . . . 73
Setting up automatic call forwarding when not reaching a handset . . . . . . . . . . . . . 74
Setting up an internal group call group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Setting up ring delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Activating/deactivating call waiting – CW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Setting an external/internal enquiry call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Setting up the waiting melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Changing the long distance prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Restoring the factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Checking the status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Checking the software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Registering/de-registering further handsets . . . . 81
Handset settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Changing the display language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Deactivating/activating auto answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Changing the name of the base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
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Adjusting the loudspeaker volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Changing the ringer tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Restoring the handset to factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Operating with other devices . . . . . . . . . . . . . . . . 90
Data modules Gigaset M101 Data and M105 Data . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Gigaset repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Using with a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Access code (outside line code) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Dialling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Questions and Answers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Guarantee/maintenance/repair/approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Character set chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Predictive text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Menu table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Submenu "Base Settings" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Directory key and speed dial list key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
ISDN glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
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Safety precautions

Safety precautions
Only use the power supply unit supplied, as indicated on the underside of
O
the device.
Only insert the recommended, rechargeable batteries (page 97) of the same type! Use no other types of batteries or non-rechargeable batteries, as they could damage health and cause personal injury.
‹
Œ
Ensure correct polarity when fitting rechargeable batteries, and use the battery type according to these instructions (you will see polarity symbols in the handset's
The operation of medical appliances may be affected. Be aware of the technical conditions within the particular environment (e.g. doctor's practice).
The handset may cause an intrusive 'hum' in hearing aids.
Do not install the base in bathrooms or shower rooms (see page 7 and page 94). The handset and base are not watertight.
Drivers must not use their phones while driving (Walk and Talk function).
battery compartments)
!
.
ƒ
Switch off your phone while on board an aircraft (Walk and Talk function). Ensure that it cannot be switched on again accidentally.
Do not use the phone in environments subject to explosion hazard (e.g. auto paint shops).
Ensure that your device is accompanied by these instructions when you give it to others to use.
Dispose of the batteries and phone in accordance with environmental regulations.
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Safety precautions
◆ This product does not support SMS (Short Message Service).
i
◆ Not all of the functions described in these instructions are available in
all countries.
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Preparing to use your phone

Preparing to use your phone

Package contents

The package contains:
◆ one base station,
◆ one handset,
◆ one power supply unit with power cord,
◆ one ISDN cable,
◆ one battery compartment cover for the handset,
◆ one belt clip for the handset,
◆ two batteries,
◆ operating instructions (in 3 languages: German, French, Italian).

Installing the base

Notes on installation

The base is designed to be used in enclosed, dry areas at temperatures ranging from +5 °C to +45 °C. Install the base at a central location in your home, e.g. in the hall.
◆ Never expose the telephone to the following: heat sources, direct
W
sunlight, other electrical equipment.
◆ Protect your Gigaset from moisture, dust, corrosive liquids and
vapours.

Range and reception strength

The base has a range of approx. 250 m outdoors and up to 40 m indoors. The reception strength shows the quality of the radio contact between the base and handset:
Ð Reception strength 100 % i Reception strength 75 % Ñ Reception strength 50 % Ò Low reception strength | No reception (flashes)
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Preparing to use your phone

Connecting the base

ISDN connection (NTBA)
1. Tel epho ne pl ug with ISDN cable
Underside of base (enlarged view)
Cable duct
1.
◆ Plug in the small plug on the ISDN cable into the socket (it clips into place),
◆ Place cable in the cable duct,
◆ Insert second plug of the ISDN cable into the NTBA (ISDN connection)
.
Socket
Cable duct
Underside of base (enlarged view)
2.
◆ Insert the small jack on the power cord into the socket on the underside of the
base,
◆ Place cable in the cable duct,
2. Mains unit with
mains cable
◆ Keep the mains unit plugged in at all times to ensure your phone is
ready for use whenever you need it.
i
The base and the registered handset are not operational if there is power failure. However, all settings and stored items (messages, directory entries, etc.) are retained indefinitely.
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Preparing to use your phone

Operating the handset

Removing the protective film
The display is protected by a plastic film. Please remove the protective film!

Inserting the batteries

◆ Insert the batteries ensuring correct polarity (see figure on left).
◆ Position the battery cover so that it is open by around 3 mm, then slide up until it
closes with a click.
Use only the rechargeable batteries recommended on page 97! Never use conventional batteries (non-rechargeable) or other battery types as this
W
Opening the battery compartment
Press on the grooved area of the cover and slide back.
may cause significant damage to health and property. For example, the jacket of the battery could be destroyed (hazardous). The phone could also malfunction or be damaged.
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Preparing to use your phone

Registering the handset and charging the batteries

When you place the handset into the base, it automatically registers. This can be done as follows:
1. Place the handset turned off in the base with the display up.
2. Wait till the handset has automatically registered with the base (page 81): This takes about one minute. You will now see "Time not activated" in the display. The handset is assigned the internal number 11 (the first valid internal number for handsets) and the internal name Internal 11 appears in the display. You can change the handset name (page 64). If automatic registration is interrupted, you must register the handset manually as described starting on page 81. There is a table of the most important questions and answers to help you (page 94).
Now leave the handset in the base for the batteries to charge – the batteries are supplied uncharged. The charging is indicated in the upper right of the display where the charging status
e The batteries are (almost) flat U Batteries V Batteries
U flashes:
1
/
charged ¤ Batt. fully charged
3
2
/3 charged
i
If you want to register further handsets, please turn to page 81.

Note

Your telephone is now ready for use. To correctly record the time of calls you must now set the date and time. Depending on the network provider, the date and time are updated automatically by the telephone network with every outgoing call. All the settings necessary for operating the telephone can be set up easily with the Getting started wizard (page 14).

Attaching the belt clip

Push the belt clip onto the back of the handset until the lugs click into the recesses on either side of the handset.
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Preparing to use your phone

Activating/deactivating the handset

To activate the handset, press the end call key a and hold. You will hear a
confirmation tone (rising tone sequence). To deactivate the handset while in the idle status, press the end call key
hold (confirmation tone).
a again and
i
The deactivated handset activates automatically when placed in the base or charger.

Activating/deactivating the keypad lock

You can 'lock' the keys on your handset, e.g. when carrying the unit in your pocket or bag. This protects the keypad against inadvertent activation.
Hold down the hash key R. You will hear a confirmation tone and the icon Ø
appears in the display. To deactivate the keypad lock, press the hash key
tone).
◆ The keypad lock deactivates automatically when you receive a call. It
re-activates when the call is finished.
i
◆ When the keypad lock is active, you cannot even call emergency
numbers.
◆ The keypad lock is still indicated if you have installed a logo as display
graphic (page 72).
R again and hold (confirmation
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Preparing to use your phone

Using the handset – and menus

Special keys

Control key
The control key is the central operating element. It has four black arrows and the corresponding icons. Pressing the various icons (up, down, right, or left) opens a different function. The side you have to press is shown by a black triangle in the operating instructions, e.g.:
Example:
Different functions of the control key:
In the idle status In lists and menus In an input field
Voice-activated dialling
t
(hold key down) Open directory Scroll down Move the cursor one line
s
Open menu Confirm the selected entry
v
Initiate an internal call Go back one menu level, or
u
v key for right = open menu.
Control key
Scroll up Move the cursor one line up
down
(same as )
cancel
OK
Move the cursor to the right
Move the cursor to the left
Display keys
The display keys are the horizontal buttons just below the display. Their functions depend on the operating situation. The current function is shown directly above the button in the display.
Example:
Functions of the display keys (depending on the operating situation)
Display keys
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Preparing to use your phone
The various displays have the following meaning:
Display
If you press the key
icon
Þ
OK
à
f
Ý
C
Last number redialkey: Open the list of the last 10 phone numbers you dialled. OK key: Confirm menu function or confirm entry and save. Menu key: Open the main menu when in idle status.
Opens context sensitive menu while making a call. Menu+ key: Open submenu, e. g. in input fields.
Delete key: Delete input character by character from right to left. Escape key: One menu level back (cancel).

Correcting entries

After a correct entry you will hear a confirmation tone (rising tone sequence), an incorrect entry is indicated by an error tone (falling tone sequence). You can repeat the entry.
If you have entered the wrong character in the text, you can correct it as follows:
f
Deleting characters to the left of the cursor with .
To correct a phone number or text, move the cursor to the right of the incorrect character with the control key. Then press the display key . This deletes the character. Now enter the correct character.
Inserting characters to the left of the cursor
If you have left out a character, use the control key to move the cursor to where you want to insert the character, and then enter it.
Overwriting characters
When entering
Date/Time the number of digits is fixed and there is a default entry in the
field. Use the control key to move the cursor to the wrong digit and overwrite it.
Overwriting characters to the right of the cursor
When entering Cost per Unit: the number of digits is fixed and there is a default entry in the field. Use the control key to move the cursor to the left of the wrong digit and then overwrite it.
C
f
C

Idle status

Display in idle status (example)
Two lines with context dependent
Internal 11
20.09.03 09:45
•
à
system information
(Date and time have already been set)
Returning to idle status from anywhere in the menu:
◆ Hold down the End call key a for about 1 second or
◆ do not press any key: After about 2 minutes the display automatically returns to idle
status.
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Preparing to use your phone
OK
Changes you have not confirmed or saved by pressing ,
OK
will be discarded.
Yes, Save, Send or with Save

Example of menu operation: "Setting Handsfree Volume"

1.
v
2.
s
3.
v or
4. v or Confirm the first display entry, Handset Volume, using the right
5.
r
6.
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
Save
7.
a
Press right side of the control key. This opens the menu.
Keep pressing the lower part of the control key until you see Audio Settings marked in the display (by the frame).
Use the right side of the control key or the display key to
OK
confirm.
OK
side of the control key or with the display key .
Press the left or right side of the control key to select the required volume (1–5).
Press the display key to save the setting.
Press and hold the End call key to return to the idle status.
OK
OK

Operating the base – Getting started wizard

A few settings are necessary before using your telephone. The Getting started wizard is designed to help you with this. It can be opened anytime using your handset. The following settings can be set one after the other.
◆ Date and time
◆ Find enter the MSN of your connection
◆ Set the device type for the connected device
◆ Set the incoming MSN
◆ Set the outgoing MSN
◆ Outside line code (when using a PABX)

What is an MSN?

MSN = Multiple Subscriber Number. Up to ten different phone numbers can be applied for to utilise the ISDN multi-device connection (MultiLine). An MSN is one of the phone numbers without the area code assigned by you.
Your telephone uses the MSN according to your preferences. There are two types:
◆ Incoming MSN: phone numbers which can be used to call you. You can assign the
incoming MSN to specific internal parties (handsets). Incoming calls are only routed to the handsets assigned the respective incoming MSN.
◆ Outgoing MSN: phone numbers identified to the person called. The outgoing MSNs
are used for invoicing by the network provider. Each internal party can be assigned a fixed outgoing MSN.
Potential internal parties are:
◆ Handsets, which can be assigned the internal phone number 11 to 16.
◆ Data modules (page 90), which can be assigned the internal phone numbers 41 to
46.
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Preparing to use your phone
Examples for assigning MSNs:
You have ordered four MSNs, two for business use (MSN1, MSN2) and two for private use (MSN3, MSN4). Four handsets are connected to one base. Two handsets (Int.11 and
12) are for business use, two handsets (Int.13 and 14) are for private use.
Internal parties Usage Incoming MSN Outgoing MSN
Handsets Int.11 , 12 Business Handset Int.13 Private MSN3 MSN3 Handset Int.14 MSN4 MSN4
The following applies to Comfort handsets: Because internal 11 and internal 12 handsets are assigned two (receiving) MSNs each,
they can use the MSN next call performance feature (page 75). They can change to (sending) MSN2 during each outgoing external call. The internal 13 and 14 handsets cannot do this.
Ring delay
When ring delay is active, the signal for an incoming call is delayed on the handset (e. g. after 5 rings – the number can be set). Ring delay can be set individually for each handset and for each incoming MSN (page 66).
As an example, an incoming call should be signalled to MSN1 Int.11 when Int.12 does not answer the call. To do this, activate the ring delay for Int.11 and MSN1 (e.g., to 5 rings). The call is signalled directly to Int.12 , but Int.11 is signalled after the 5th ring.
MSN1, MSN2 MSN1

Launching the Getting started wizard and setting the basic

Launching the Getting started wizard:
v s Base Settings s Installation
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
OK
~
◆ The Getting started wizard cannot be used simultaneously by multiple
handsets.
◆ If there is already settings data (factory default or previous settings),
this data is shown at the appropriate positions in the display and can
i
be modified there.
◆ To cancel the Getting started wizard, press the end call key and hold.
All changes you have already saved using Save entry retained. The handset returns to idle status.
◆ To skip a setting, press the display key §§NO§§.
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Press the display key to launch the Getting started wizard.
If you already have set a system PIN (not 0000) (page 61), you will be asked to enter it.
If required, enter the system PIN and confirm.
§§OK§§ are
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Preparing to use your phone
Setting the date and time:
Depending on the network provider, the date and time are adopted automatically from the telephone network during the first outgoing call.
The display shows: Enter time?
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
~
s Save entry
If the time should be displayed in 12-hour mode, you can modify the setting later (page 54).
Entering your phone numbers (MSNs) manually and entering names for the MSNs:
The display shows: Find own numbers (MSN)?
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
~ s~
s Save entry
Press the display key to set the date and time.
Enter the date (6-digit) and time (4-digit in 24-hour mode) in series, e.g. 200903 0945 for 9/29/03 9:45 a.m.
Press the display key to open the submenu.
Select the menu item and confirm.
OK
Press the display key to confirm the prompt.
Press the display key to confirm the "MSN 1 MSN %f?" prompt.
Enter name. Entering a name for an MSN is optional.
If necessary, scroll to the line <Nummer> and enter the MSN
Press the display key to open the submenu.
Select the menu item and confirm.
OK
.
The MSNs entered will automatically be assigned to all handsets as incoming and outgoing MSNs.
This sequence will then be repeated for MSN2 to MSN10.
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Preparing to use your phone
Setting the incoming MSN
The display shows: Set incoming MSN? The incoming MSN is used to answer incoming calls. The MSNs allocated to your ISDN
connection can be allocated to various end devices according to your preferences. You can assign an end device multiple incoming MSNs.
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
s MSN 1:12345678
Ý
This sequence is repeated for all handsets registered for your telephone.
Setting the outgoing MSN:
The display shows: Set outgoing MSN? Each internal party can be assigned exactly one of the available outgoing MSNs. It is
identified to the person called and the network provider bills the call charges to this MSN. Each end device can be assigned exactly one of the available outgoing MSNs.
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
s MSN 1:12345678
Ý
Press the display key to confirm the prompt.
Press the display key to confirm the "Set allocation Internal 11 ?" prompt.
The list of entered MSNs is displayed.
Select the MSN which should be assigned to this end
OK
device, and confirm. Repeat this sequence for all MSNs which should be
assigned to this end device as an incoming MSN.
Press the display key to end this assignment for this end device.
Press the display key to confirm the prompt.
Press the display key to confirm the "Set allocation Internal 11 ?" prompt.
The list of entered MSNs is displayed.
Select the MSN which should be assigned to this end
OK
device, and confirm.
Press the display key to end this assignment for this end device.
This sequence will be repeated for all handsets registered for your telephone.
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Preparing to use your phone
Using with a PABX:
Only carry out the following steps if you want to connect your telephone to a private PABX (not directly to a NTBA).
The display shows: Operate behind PABX?
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
~
s Save entry
Press the display key to confirm the prompt.
Press the display key to confirm the "Set access code?" prompt.
Enter the access code (outside line code).
Press the display key to open the submenu.
Select the menu item and confirm. The Getting
OK
started wizard is closed.
The display shows "Installation completed". Press the end call key idle status of the handset.
a, to return to the
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Making calls

Making calls

Making and ending external calls

External calls are calls into the public telephone network. Two external calls can be made at the same time on your base.
~c
a
◆ You can also first press the talk key c (you will hear the dial tone)
i
and then enter the phone number.
◆ You can cancel the dialling operation with the end call key a.
◆ You can also end a call by putting the handset in the base.

Making and ending internal calls

Internal calls are calls between handsets which are registered on the same base. They are toll-free. Three internal calls can be made at the same time on your base.
You can either call a specific handset or all other registered internal parties at the same time ("group call").
Enter the phone number and press the talk key. The phone number is dialled.
Ending a call:
Press the end call key.
i
If you receive a call during an internal call or group call, the call is not interrupted. You will hear a call waiting tone.
Calling a specific handset
u
either ...
~
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
LIST
s Int.11
... then
OK
a
Initiate an internal call.
Enter the number of the internal party you want.
Press the display key.
Select and confirm the internal number you want, e.g., Int.11 .
Ending a call:
Press the end call key.
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Making calls

Starting a group call to all internal parties

You can make a group call from any handset to all other registered internal parties entered for group calls (page 75). By factory default, this option is activated.
u
either ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
LIST
s Collective call
or ...
P
The first internal party who answers the call is connected to you.
Initiate an internal call.
Press the display key.
Select the menu item and confirm.
OK
Press the star key.

Answering a call

Your handset rings, the call is shown in the display and the handsfree key d flashes.
Press the talk key call. If the handset is in the base/charger and the Auto Answer function is activated (page 84), then you just need to lift the handset out of the base/charger to answer the call.
i
c, the display key Accept or the handsfree key d, to accept the
If the ringer is intrusive, press the display key Silence. You can take the call as long as it is shown in the display.

Withholding Calling Line Identification

Prerequisite: The "Withholding Calling Line Identification" performance feature is
supported by your network provider. The factory default setting for this displays your phone number on the called handset
(CLIP – for outgoing connections) or the call number of the caller is displayed on your handset (COLP – for incoming connections).
You can withhold this Calling Line Identification (CLIR – for outgoing connections/COLR – for incoming connections). CLIP/CLIR is coupled with COLP/COLR: If Calling Line Identification is withheld, both CLIR and COLR are activated.
Explanations about the abbreviations used can be found in the Glossary on page 109.

Displaying the phone number of the caller

When you get a call, you will see the caller's phone number or name (CNIP) shown on your display.
Prerequisite: The phone number of the caller is transferred.
Display with CLIP
With Calling Line Identification, the caller's phone number is shown on the handset display. If you have stored an entry for this number in your phonebook, then that entry will be displayed instead of the phone number, e.g. "Anna".
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Making calls
ÐU
Ext. call from
0891234567
Private
REJECT RNG OFF
Unavailable will be displayed in the display if the phone number of the caller is not transferred.
Phone number or "Anna" Incoming MSN, receiving a call

Withholding transfer of the phone number

You would like for your phone number to not be identified to the other party. You can block the transfer of your phone number. The identification of your phone number can be withheld for the next call or continuously withheld. In the continuous setting, the phone number is withheld for outgoing calls (CLIR), as well as for incoming calls (COLR).
Withholding transfer of the phone number only for the next call
v s Base Settings s Call preparat. s Temp.withhold
a
After the call, the setting is reset again. Your phone number will be
i
Withholding or permitting transfer of the phone number continuously
By factory default, Withhold no.
identified to your next caller. When you call the selected phone number from the last number redial list again, this call is also not anonymous.
v s Base Settings s Settings s ISDN settings s Withhold no.
a
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm (‰ = activated).
OK
Hold down (return to idle status).
is not activated.
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm (‰ = activated).
OK
Hold down (return to idle status).
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Making calls

Handsfree talking

Activating/deactivating handsfree talking

Activating while dialling:
~ d
d
c
As soon as you end handsfree talking you switch to "earpiece mode" for the rest of the call.
Enter the phone number and press the handsfree key (instead of the talk key
Activating during a call:
Press the handsfree key.
Deactivating handsfree talking:
Press the talk key
c).
i
If you want to place the handset back in the base during a call, keep the handsfree key
d pressed while you do so.

Changing the volume during handsfree talking

You are making a call and handsfree talking d is activated.
d r
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
Save
Press the handsfree key again.
Decrease or increase the volume.
Press the display key to save the setting.

Picking up a call during ring delay (Call PickUp)

You can pick up a call despite any set ring delay (page 75).
Prerequisites:
◆ The party picking up must be authorised with at least Incoming only status
(page 61).
◆ Both parties must be assigned the same incoming MSN (page 66).
c
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
Press the talk key. Accept? is shown.
Confirm to pick up the call.
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Making calls

Rejecting a call

You get an external call or you are making a call and receive an external call. The call is signalled acoustically as well as is shown in the display on all handsets of this MSN group. You can reject this external call.
Press the display key Depending on the setting (page 69) the call is only rejected on the handset rejecting the
call (handsets with the same incoming MSN continue to ring) or is rejected for the entire MSN group (the caller hears the busy tone).
REJECT.

Reserving a line

Your ISDN connection offers you 2 simultaneously usable telephone lines (B channels). Prerequisite: You want to make calls externally, but both telephone lines of your
connection are busy (used by other internal parties). Press the display key You handset rings as soon as an external line is free.
CALLBCK. The next available free line will be reserved for you.
either ...
c
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
DELETE
i
Use a free line:
Press the talk key. You can now enter the phone number as usual.
Delete the reservation:
Press the display key. The reservation is cancelled.
If the reservation is neither accepted or deleted, it will be deleted automatically after 30 sec.
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Making calls

Defining the outgoing MSN for the next call

Even if you have defined an individual outgoing MSN for the handset (page 67), you can select another MSN as outgoing MSN before each call, e.g., for individual recording of charges.
By factory default, MSN next call
is not activated for an MSN.
v s Base Settings s Call preparat. s MSN next call s MSN
a
i
You can set up your handset so that after pressing the Talk key
d a list of all available outgoing MSNs is displayed (page 67).
key
The temporary outgoing MSN is transferred to the person called as phone number information.
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the required MSN and confirm
OK
‰ = is activated).
( The next call uses this MSN.
Hold down (return to idle status).
c or the handsfree

Ringback when busy (CCBS)

Prerequisite: The telephone exchange supports this performance feature.
Ringback when busy – CCBS (Completion of calls to busy subscriber)
The party you have called is now making a call. Automatic ringback saves you repeated attempts to reach this party.

Activating ringback

The party you have called is busy or does not answer.
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
CALLBCK
24
Press the display key.
Wait for confirmation by the telephone exchange.
Gigaset SX100isdn / englisch / A31008-X150-B102-1-7619 / telephony.fm / 13.10.2003
Making calls

Answering a ringback

The handset rings with a special ring and the display shows the ringback number.
c
Press the talk key. The connection is established.

Checking and deleting a ringback

Deleting the ringback while it is incoming
The handset rings and the display shows the ringback number.
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
DELETE
Checking or deleting the ringback before it is incoming
v s Base Settings s Status
s Callback
either ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
BACK
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
DELETE
Press the display key. The ringback is deleted.
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm. The status list is
OK
displayed (
Select the menu item and confirm. The current
OK
ringback number is shown on the display.
To check:
Press the display key. The ringback remains active.
To d elete :
Press the display key. The ringback is deleted.
‰ = is activated).

Identify caller

Identify caller is used to identify annoying or threatening callers. Prerequisite: This service feature can only be requested from your network provider in
justified cases. Activate this function during the call or immediately after the caller has hung up. You
must not end the call yourself.
i
v s Identify caller
The caller is identified in the telephone exchange and is recorded by phone number, time and date. A printout of the list is sent later by your network provider.
You must not press the end call key!
Open the menu.
Select the menu item and confirm.
OK
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Functions during a call

Functions during a call

Muting the handset

You can mute your handset during a call, e.g. if you wish to talk co nfidenti ally to anot her person in the room. Your party on the line cannot hear your conversation during this time. But you can continue to hear him/her.
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
MUTE
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
AUDIBLE
Press the display key. The call is "on hold".
Cancel muting:
Press the display key.
i
When redialling or when performing other functions such as an internal enquiry call, the muting is cancelled.

Making calls with multiple parties

You initiate making calls with multiple parties using an enquiry call. You can either speak with the other parties in alternation ("toggling", page 28) or at the same time ("Conference switching", page 29).

External enquiry call

You would like to call another external party during an external or internal call.
The enquiry call from an external call to another external call can be set
i
Initiating an external enquiry call:
either ...
so (page 77) that both ISDN lines are occupied (hold connection internally), or so that your second ISDN line remains free (hold connection externally – HOLD).
v s Enquiry call
or ...
S
Open the menu.
Select the menu item and confirm.
OK
Press R key.
The connection with the first party is now on hold. If the connection is on hold internally (page 77), the first party hears the set waiting melody (page 78).
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Functions during a call
Establishing a connection to a second external party:
~
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
BACK
either ...
ts
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
CONF.
Enter the second party's phone number. The connection can also be established using the directory or other lists (page 32).
Second external party dialled is busy:
Press the display key to return to the first party.
The second external party has answered:
Toggling (page 28):
Switch between persons on the lines.
Conference switching (page 29):
Press the display key to establish conference switching.

Internal enquiry call

You would like to call an internal party during an external call.
Initiating an internal enquiry call:
either ...
u
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
CONSULT
u
or ...
S u
Initiate an internal call.
Press the display key.
Initiate an internal call.
Press R key.
Initiate an internal call.
The connection with the first party is now on hold. The first (external) party hears the set up waiting melody (page 78), when the connection is on hold internally (page 77).
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Functions during a call
Establishing a connection to an internal party:
either ...
~
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
LIST
s Int.11
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
BACK
either ...
ts
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
CONF.
or ...
Enter the number of the internal party you want.
Press the display key.
Select the required internal number,
OK
e.g., Int.11 , and confirm. The connection to the internal party is established.
The internal party dialled is busy:
Press the display key to return to the external party.
The internal party has answered:
Toggling (page 28):
Switch between persons on the lines.
Conference switching (page 29):
Press the display key to establish conference switching.
Transfer call (page 29).

Tog gli ng

Prerequisite: You have established an enquiry call (page 26 or page 27).
There is an active connection (the one established with the enquiry call) and one on hold (the first). You can alternate talking with both persons.
ts to switch between the persons on the lines.
Use An external party hears the the set-up waiting melody in a connection on hold (page 78)
when the connection is on hold internally (page 77). An internal party in a connection on hold does not hear a waiting melody.
Ending an enquiry call/toggling
either ...
v s End
or ...
a
End the currently active call:
Open the menu.
Select the menu item and confirm. You will return to
OK
the waiting party.
Hold down (return to idle status). The active connection is ended. You will
automatically be called back by the person on hold.
28
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