How it Works
Swisscom
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Top E604 ISDN
User Manual
161 pgs1.42 Mb0
Table of contents
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Swisscom Top E604 ISDN User Manual

Top E604
ISDN
User guide
2

Brief overview of base station

Exit menu key
back to previous
Antenna
Display keys
menu
Message key
flashes: New message, new
Function keys
entries in call list
Brief overview of base station
Pause / end playback
Microphone
of messages
Answering machine key
Playing back messages
Lit: AM activated
Opens the main menu
Handsfree
on/off
Volume
Adjust
Number keys
Phonebook
Open
Last number redial
Enter text
1

Contents

Contents
Brief overview of base station . . . . . . . . . . . . . . . . . 1
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Display explanation . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing the base station for use . . . . . . . . . . . . . 8
Pack contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operating the base station – menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Using the base station via handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Preparing the base station for use – Getting started wizard . . . . . . . . . . . . . . . . . . . . 14
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Making external calls and ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Making an internal call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Withholding Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Activating/deactivating handsfree and open listening . . . . . . . . . . . . . . . . . . . . . . . . 23
Picking up a call during ring delay (Call PickUp) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Reserving a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Defining the send MSN for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Callback when the number is busy (CCBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Functions during a call . . . . . . . . . . . . . . . . . . . . . . 27
Muting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Making a call to several users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Forwarding an incoming call – CD (Call Deflection) . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Working with call waiting for an external call – CW (Call Waiting) . . . . . . . . . . . . . . . 31
Call hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Parking/continuing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Phonebook and other lists . . . . . . . . . . 33
Phonebook and speed dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Display available memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Last number redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Caller lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
2
Contents
Making cost-effective calls . . . . . . . . . . . . . . . . . . 42
Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . 44
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Before you can send and receive text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Managing SMS service centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Entering, editing or deleting phone numbers for SMS centres . . . . . . . . . . . . . . . . . 46
Activating/deactivating SMS send centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Registering/de-registering with an SMS centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Sending a text message and the outgoing message list . . . . . . . . . . . . . . . . . . . . . . . 48
Sending a text message to an e-mail address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Receiving text messages, incoming message list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Text messages to a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Errors when sending and receiving a text message . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Operating the answering machine . . . . . . . . . . . . 61
Selecting an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Activating/deactivating the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Selecting announce only and AM mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Recording/changing announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Playing back/deleting announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Recording memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Two-way recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Picking up a call from the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Playing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Returning a call during playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Playing a message to another caller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Playing back memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Setting the playback speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Deleting messages/memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Marking an old message or memo as "new" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Adding a number to the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Setting the answering machine
(on Top E604 ISDN) . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting a different language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Assigning a receive MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Hiding/showing an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Specifying the number of rings before the answering machine starts . . . . . . . . . . . 76
Activating/deactivating voice announcement of date and time . . . . . . . . . . . . . . . . . 76
Setting the recording time and recording quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Activating/deactivating automatic pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
3
Contents
Locking the answering machine, defining AM PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Setting time control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Activating/deactivating automatic call screening on a handset . . . . . . . . . . . . . . . . . 81
Activating/deactivating automatic pick up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Setting appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Changing the system PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Defining authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Emergency numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Changing the name for an internal user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Setting up/deleting ISDN phone numbers (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Assigning a phone number (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting up the list of send MSNs for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Setting up a busy signal when the MSN is being used (Busy on Busy) . . . . . . . . . . . . 97
Assigning an MSN a ringer melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting up rejecting for the entire MSN group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Diverting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Activating/deactivating handsfree dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Pre-assigning the call diversion destination – CD (Call Deflection) . . . . . . . . . . . . . . 103
Setting up automatic call diversion when not reaching a terminal . . . . . . . . . . . . . 103
Setting up an internal group call group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Setting up ring delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Activating/deactivating call waiting – CW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Setting an external/internal enquiry call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Setting up the waiting melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Changing the long distance prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Restoring the factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Checking the status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Checking the software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Setting the volume, display and keys . . . . . . . . . 110
Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Changing the ringer tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
4
Contents
Operating with other devices . . . . . . . . . . . . . . . 116
Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Gigaset Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Operating when connected to a PABX . . . . . . . . 122
Access code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Dialling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Guarantee/maintenance/repair/approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Character set chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
"Set base" submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
"Answering mach." submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Phonebook key and last number redial key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
5

Safety precautions

Safety precautions
Only use the power supply unit supplied, as indicated on the underside of
O
the telephone.
The operation of medical appliances may be affected. Be aware of the technical conditions within the particular environment (e.g. doctor's practice).
Do not install the telephone in bathrooms or shower rooms (see page 9 and page 125). The handset and base station are not watertight.
Do not use the phone in environments subject to explosion hazard (e.g. auto paint shops).
Ensure that your device is accompanied by this user guide when you give it to
ƒ
others to use.
Please dispose of the telephone in an environmentally friendly manner.
◆ Not all of the functions described in this manual are available in all
i
countries.
◆ All SMS functions are dependent on the network provider.
!
6

Display explanation

Display explanation
A table below a heading specifies the base station or handsets on which the function is available.
Example: Phonebook or speed dial list: Sending a single entry or complete list to a handset
To handset:
Top S328/S326i/E6x4i
Example: Set answering machine in network for fast access
On Base:
Top E604 ISDN
7

Preparing the base station for use

Preparing the base station for use

Pack contents

The pack contains:
◆ one base station,
◆ one handset and a coiled handset cord,
◆ one power supply unit with power cord,
◆ one ISDN connection cable,
◆ one label card,
◆ one tab cover,
◆ one user guide (3 languages, German, French, Italian).

Installing the base station

Installation instructions

The base station is designed to be operated in enclosed, dry areas at temperatures ranging from +5 °C to +45 °C. Install the base station at a central location in your home, e.g., in the hall.
◆ Never expose the telephone to: heat sources, direct sunlight or other
W
electrical appliances.
◆ Protect your device from moisture, dust, corrosive liquids and
vapours.

Range and signal strength for operation with handset

The base has a range of approx. 250 m outdoors and up to 40 m indoors. The signal strength display indicates the quality of the radio contact between the base station and the handset:
Ð Reception strength 100 % i Reception strength 75 % Ñ Reception strength 50 % Ò Low reception strength | No reception (flashes)
8

Connecting the base station

Note the specified sequence
Preparing the base station for use
Socket for power cord
1
.
◆ Insert the plug on the long end of the coiled receiver cord into the socket on the
base station
◆ Place the receiver cord in the cable recess
◆ Plug the other end of the receiver cord into the receiver
Socket for ISDN connection cable
Socket for coiled receiver cord
Schematic illustration
ISDN connection cable (NT2a/b)
Underside of base station (enlarged view)
2
.
◆ Plug one of the ISDN connecting cable jacks into the socket on the base station
(it clicks into place)
◆ Position cable in the cable recess
◆ Insert the second ISDN connecting cable jack into the NT2a/b (ISDN connection).
1. Tel epho ne pl ug
with ISDN cable
9
Preparing the base station for use
Cable recess
Outlet
Underside of base station (enlarged view)
3
.
◆ Insert the small jack on the power cord into the socket on the base station
◆ Position cable in the cable recess
◆ Ensure that the receiver is positioned correctly on the base station!
Plug the power supply unit into your power outlet.
Keep the power supply unit plugged in at all times to ensure your phone is ready for use whenever you need it.
i
Neither the base station nor the registered handsets will operate in the event of a power failure. However, all the settings and stored information (messages, Phonebook entries etc.) are retained indefinitely.
2. Power sup ply unit
with power cord
10
Preparing the base station for use
)
Operating the base station – menu system

Display keys

The display keys are the horizontal rocker keys just below the display. Their function changes depending on the particular operating situation. The current function is shown in the display directly above the key to which it relates.
Example:
Display key functions (depending on the operating situation
YZ
The various display symbols have the following meanings:
{
Display keys
Display
Meaning when pressed
Symbol
OK
W X {
stuv
OK key: confirm menu function or confirm an input and store. Menu+ key: Open submenu, e.g. in input fields. Delete key: Delete input from right to left one character at a time. Escape key: Go back one menu level, or cancel the operation. Arrow keys

Correcting incorrect inputs

After a correct input you will hear a confirmation tone (rising tone sequence). An incorrect input is indicated by an error tone (descending tone sequence). You can repeat the input.
If you have entered the wrong character in the text, you can correct it as follows:
Delete characters to the left of the cursor with
To correct a phone number or text, use the display keys to move the cursor to the right of the incorrect character. Then press the display key . The character is deleted. Now enter the correct character.
Inserting characters to the left of the cursor
If you have left out a character, use the display keys to move the cursor to where you want to insert the character, and then enter it.
Overwriting characters
When entering Date/time the number of digits is fixed and there is a default entry in the field. Using the display keys, position the cursor on the digit that is to be changed and overwrite it.
ß
ß
11
Preparing the base station for use
Overwriting characters
For pre-configured fields with fixed number, position the cursor on the wrong digit and overwrite it using the display keys.
For pre-configured fields with a fixed number of digits, position the cursor on the wrong digit and overwrite it using the display keys.

Idle status

Display in idle status (example)
Top E604 ISDN
Two lines with situation specific system information
(Date and time have already been set)
AM:
Internal 11
20.09.03 09:45
Ÿ
INT SMS
Reverting to idle status from anywhere in the menu:
◆ Press the exit menu key j for around 1 second or
◆ do not press any key: The display automatically reverts to idle status after 1 minute.
OK
Changes which you have not confirmed or saved by pressing , with Store will be lost.
OK
YES, Store, Send or

Menu operation, with "Setting Handsfree Volume" as an example

1.
i
2.
3.
4.
5. Now press the display key to confirm the setting.
6.
OK
s
OK
v Press the display key until Vol.Loudspeaker is marked in the display
uv
OK
j
Press the enter menu key. The menu opens. Press the display key until Audio is marked in the display (by the
frame) and then use the display key to confirm.
(by the frame) and then use the display key to confirm.
OK
OK
Press the display keys to select the volume (1-5).
Hold down the exit menu key to return to idle status.
12
Preparing the base station for use

Using the base station via handset

The base E604 ISDN supports the Top S328/S326i/E6x4i handsets. Your base and handset offer you a multitude of features. Depending on handset used, you can use a specific number of these features; page 140 shows which feature can be used with which handset.
The user guide for the handsets is included. The user guide can be found on the internet under www
For "Assigning an MSN a ringer melody" a comfort handset is used for illustration in the following examples of operating the base station.

Operating the base using a comfort handset

As a central operating element, the handsets have a control key p which has four black direction arrows and the accompanying symbols. Pressing the various icons (up, down, right, or left) opens a different function. In the operating instructions, the side you must press is marked with a black triangle, e.g. key v for right = Open Menu.
Example:"Assigning an MSN a ringer melody"
v
ì
s Base s Settings ~ s ISDN settings s Set up MSN s v r Ringer Melody: 5
.swisscom.com/eShop/Alle Bedienungsanleitungen.
Open the menu.
Select the menu item and confirm.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
OK
Enter system PIN if required (page 89).
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select MSN, e.g. MSN1: Anna.
Open the submenu.
Select melody and confirm,
OK
e.g., Ringer Melody: 5 (
‰ = set).
13
Preparing the base station for use
Preparing the base station for use – Getting started wizard
A few settings are necessary before using your base station. The Getting started wizard is designed to help you with this. It can be opened at any time using the display of your base station (page 16) or a comfort handset (see user guide of handset). The following settings can be set one after the other.
◆ Date and time
◆ Show/hide answering machine 1… 3
◆ Find out/enter the MSN for your connection
◆ Set the device type for the connected device
◆ Set the receive MSN
◆ Set the send MSN
◆ Outside line code (when using a PABX)

What is an MSN?

MSN = Multiple Subscriber Number. You can apply for up to ten different telephone numbers for one multiple ISDN connection. An MSN is one of the phone numbers assigned to you without an area code.
You telephone uses the MSN entirely as you require. The following differentiation is made:
◆ Receive MSN: Phone numbers you may be called on. You can assign the receive
MSNs to specific internal users (terminals) (page 95). Incoming calls are only forwarded to the terminals to which the relevant MSN has been assigned. Terminals can be e.g. handsets or answering machines.
◆ Send MSN: Phone numbers that are identified to the person you are calling. The
network operator calculates charges based on the send MSN's. You can assign a fixed send MSN to each internal user (page 96).
Internal users You r base station is assigned the fixed internal number 10.
14
Preparing the base station for use
Potential internal parties are:
◆ Handsets which can be assigned the internal call numbers 11 to 16.
◆ The integrated answering machines, which are assigned the internal phone
numbers 91 to 93.
Example of how to assign an MSN:
You have applied for four MSN's, two for business use (MSN1, MSN2) and two for private purposes (MSN3, MSN4). Four handsets are connected to a base station. Two handsets (Int.11 and 12) and the answering machine AM 91 are intended for business use, and two handsets (Int.13 and 14) and the answering machine AM 92 are intended for private use.
Internal users Use Receive MSN Send MSN
handsets Int.11 , 12 Business Answering
machine Handset Int.13 Private MSN3 MSN3 Handset Int.14 MSN4 MSN4 Answering
machine
AM 91
AM 92
Ring delay
When ring delay is active, the signal for an incoming call is delayed on the base station (e.g. after 5 rings – the number can be set). Ring delay can be set individually for each internal subscriber and for each incoming MSN (page 105).
As an example, an incoming call should be signalled to MSN1 Int.11 when Int.12 does not answer the call. To do this, activate the ring delay for Int.11 and MSN1 (e.g., to 5 rings). The call is signalled directly to Int.12 , but Int.11 is signalled after the 5th ring.
MSN1, MSN2 MSN1 MSN1, MSN2 ---
MSN3, MSN4 ---
15
Preparing the base station for use

Launching the Getting started wizard and setting the basic settings

You can operate the Getting started wizard of your base station either directly using the base station or via the handsets.
Launching the Getting started wizard:
i
s Set base s Installation
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
OK
~
◆ The Getting started wizard cannot be used simultaneously by multiple
internal users.
◆ If there is already settings data (factory default or previous settings),
this data is shown at the appropriate positions in the display and can
i
be modified there.
◆ To cancel the Getting started wizard, press the exit menu key and
hold. All changes you have already saved using Save entry retained. The base station returns to idle status.
◆ To skip a setting, press the display key §§NO§§.
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Press the display key to launch the Getting started wizard.
If you already have set a system PIN (not 0000) (page 89), you will be asked to enter it.
If required, enter the system PIN and confirm.
§§OK§§ are
Setting the date and time:
The date and time are transferred automatically from the telephone network during the first outgoing call.
The display shows: Enter time?
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
~
W
Save entry
If the time should be displayed in 12-hour mode, you can modify the setting later (page 83).
Press the display key to set the date and time.
Enter the date (6-digit) and time (4-digit in 24-hour mode) in series, e.g. 200903 0945 for 9/20/03 9:45 a.m..
Press the display key to open the submenu.
Select the menu item and confirm.
OK
16
Preparing the base station for use
Showing/hiding answering machines:
The answering machines AM1, AM2, and AM3 are available. You can use the answering machine when it is shown. By factory default, only AB1 is shown (only AB1 is displayed in the menus).
The display shows: Suppress display of AM1? Respond with
◆ YES, if you want to hide AM1,
◆ with NO, if you want to use AM1.
This sequence will then be repeated for AM2 and AM3.
i
Entering your phone numbers (MSNs) and names for MSNs:
The feature Find own numbers (MSN)? is not supported by Swisscom ISDN network.
Programming the MSN.
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
~ s~
W
Save entry
The MSNs entered will automatically be assigned to all handsets as incoming and outgoing MSNs.
This sequence will then be repeated for MSN2 to MSN10.
i
An answering machine can only be hidden if there are no messages/ memos stored in it (page 75).
Press the display key to confirm the prompt.
Press the display key, to confirm query MSN1 MSN %f?.
Enter name. Entering a name for an MSN is optional. If necessary, scroll to the line <Number> and enter
the MSN numbers will already be entered.
Press the display key to open the submenu.
Select the menu item and confirm.
OK
The MSN must be programmed without the area code (e.g. 031).
. If the MSNs were found automatically, the
17
Preparing the base station for use
Setting the receive MSN
The display shows: Set incoming MSN? The receive MSN is used to answer incoming calls. The MSNs allocated to your ISDN
connection can be allocated to various end devices according to your preferences. You can assign an end device multiple receive MSNs.
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
s MSN 1:12345678
j
This sequence is repeated for all handsets registered for your telephone and for the integrated answering machine.
When setting the receive MSN for an answering machine, only the MSNs
i
are offered in the MSN list which have not yet been assigned to another answering machine.
Press the display key to confirm the prompt. Press the display key to confirm the Set allocation
Internal 11 ? prompt. The list of entered MSNs is displayed.
Select the MSN which should be assigned to this end
OK
device, and confirm. Repeat this sequence for all MSNs which should be
assigned to this end device as a receive MSN.
Briefly press the exit menu key, to complete the assignment for this terminal.
Setting the send MSN:
The display shows: Set outgoing MSN? Each internal user can be assigned exactly one of the available send MSNs. It is
identified to the person called and the network provider bills the call charges to this MSN. Each end device can be assigned exactly one of the available send MSNs.
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
s MSN 1:12345678
j
This process is repeated for all handsets registered on your base station.
i
The MSN must be programmed without the area code (e.g. 031).
Press the display key to confirm the prompt. Press the display key to confirm the Set allocation
Internal 11 ? prompt. The list of entered MSNs is displayed.
Select the MSN which should be assigned to this end
OK
device, and confirm.
Press the display key to end this assignment for this terminal.
18
Preparing the base station for use
Using with a PABX:
Only carry out the following steps if you want to connect your telephone to a private PABX (not directly to a NT2a/b).
The display shows: Operate behind PABX?
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
YES
~
W
Save entry
The display shows Installation completed. The base station returns to idle status.
Press the display key to confirm the prompt. Press the display key to confirm the Set access
code? prompt.
Enter the access code (outside line code).
Press the display key to open the submenu.
Select the menu item and confirm. The Getting
OK
started wizard is closed.
19

Making calls

Making calls

Making external calls and ending a call

External calls are calls using the public telephone network. Two external calls can be made at the same time on your base station.
either ...
c ~
or ...
~ c
a
i
◆ Replace the receiver to cancel dialling.
◆ If Dial handsfree is activated (page 102), you can also dial and make
calls without lifting the receiver. Dial the number and handsfree mode is activated.
◆ If you have previously assigned a function key accordingly (page 114),
you can also use that function key to dial.
◆
Immediate dialling:
Lift the receiver.
Enter the telephone number. The phone number is dialled.
Block dialling:
Enter the telephone number.
Lift the receiver. The phone number is dialled.
End the call:
Replace the receiver.

Making an internal call

Internal calls are calls
◆ between the base station and a terminal registered on the base station.
◆ between terminals registered on the same base station.
They are toll-free. Three internal calls can be made at the same time on your base station.
You can either call a specific terminal or call all the other registered internal users at the same time ("group call").
i
20
If you receive a call during an internal call or group call, the call is not interrupted. You will hear a call waiting tone.

Calling a specific handset

Making calls
c
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
INT
either ...
~
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
LIST
s Int.11
... then
a
i
◆ If Dial handsfree is activated (page 102), you can also dial and make
calls without lifting the receiver. Dial the number and handsfree mode is activated.
◆ If you have previously assigned a function key accordingly (page 114),
you can also use that function key to dial.
Lift the receiver.
Press the display key to initiate the internal call.
Enter the number of the internal user you want.
Press the display key.
Select and confirm the internal number you want,
OK
e.g. Int.11 .
End the call:
Replace the receiver.

Starting a group call to all internal users

You can make a group call from your base station to all other registered internal users entered for group calls (page 104). By factory default, this option is activated.
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
INT
either ...
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
LIST
s Collective call
or ...
P
Press the display key to initiate the internal call.
Press the display key.
Select the menu item and confirm.
OK
Press the star key.
The first internal user who answers the call is connected to you.

Answering a call

Your base station rings, the call is shown in the display and the handsfree key d flashes. Lift the receiver or press the handsfree key d to answer the call.
21
Making calls

Withholding Calling Line Identification

Precondition: The "Withhold Calling Line Identification" feature is supported by your
network provider. When supplied, your phone number is displayed on the phone of the person you are
calling (CLIP – for outgoing connections) and a caller's phone number is displayed on your handset (COLP – for incoming connections).
You can withhold this Calling Line Identification (CLIR – for outgoing connections/ COLR – for incoming connections). CLIP/CLIR are paired with COLP/COLR: if you withhold Calling Line Identification both – CLIR and COLR – are activated.
You will find explanations for the abbreviations used in the glossary on page 145.

Displaying caller's phone number

When you get a call, you will see the caller's number and/or name displayed on the screen.
Precondition: Calling Line Identification is activated for the caller.
Screen display with CLIP
With Calling Line Identification, the caller's telephone number is displayed on the handset screen. If you have stored an entry for this number in your Phonebook, then that entry will be displayed instead of the number, e.g. "Anna".
Ext. call from 0891234567 for private
REJECT RNG OFF
Ext. call from unknown is displayed on the screen if the caller's phone number is not identified.
Telephone number or "Anna" Receive MSN that is being called

Withholding phone number identification

If you do not wish your phone number to be revealed to the person you are speaking to you can stop your number being identified. You can withhold identification of your phone number specifically for the next call or else for all calls. If set for all calls, the phone number is withheld both for outgoing calls (CLIR) and for incoming calls (COLR).
Withholding identification of the phone number for the next call only:
i
s Set base s Call preparat. s Temp.withhold j
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm (‰ = activated).
OK
Hold down (back to idle status).
22
Making calls
After the call, the setting is reset again. Your phone number will be
i
Withholding or permitting identification of your phone number for all calls:
When the phone is supplied Withhold no.
identified to your next caller. When you call the selected phone number from the last number redial list again, this call is also not anonymous.
is not activated.
i
s Set base s Settings s ISDN settings s Withhold no. j
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm (‰ = activated).
OK
Hold down (back to idle status).

Activating/deactivating handsfree and open listening

The function of the handsfree key d depends on the current status of your base station:
Your base station is in idle status:
Activate handsfree while dialling:
~d
You are making a call using the receiver or you are making a call using the receiver and you have activated open listening:
d
d + c
a
Enter the number and press the handsfree key.
Activating/deactivating open listening:
Press the handsfree key.
Activating handsfree during a call:
Hold down handsfree key and replace receiver.
End the call:
Replace the receiver.
You are making a call using the handsfree function:
Deactivate handsfree:
c
d
i
You can adjust volume during handsfree operation using ð und ñ.
Lift the receiver.
End the call:
Press the handsfree key.
23
Making calls

Picking up a call during ring delay (Call PickUp)

You can pick up a call despite any set ring delay (page 105).
Preconditions:
◆ The party picking up must be authorised with at least Incoming only status
(page 90).
◆ Both parties must be assigned the same receive MSN (page 95).
c
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
YES
Lift the receiver. Accept? is displayed.
Confirm to pick up the call.

Rejecting a call

You get an external call or you are making a call and receive an external call. The call is signalled acoustically and also shown in the display on all telephones or handsets in this MSN group. You can reject this external call.
Press the display key Depending on the setting (page 98) the call can be rejected on the base station rejecting
the call only (telephones or handsets with the same receive MSN continue to ring) or it can be rejected for the entire MSN group (the caller hears the busy tone).
REJECT.

Reserving a line

Your ISDN connection offers you 2 simultaneously usable telephone lines (B channels). Precondition: You want to make calls externally, but both telephone lines of your
connection are busy (being used by other internal users). Press the display key You base station rings as soon as an external line is free.
either ...
c
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
DELETE
CALLBCK. The next available free line will be reserved for you.
Use a free line:
Lift the receiver. You can now enter the phone number as usual.
Delete the reservation:
Press the display key. The reservation is cancelled.
24
i
If the reservation is neither accepted or deleted, it will be deleted automatically after 30 sec.
Making calls

Defining the send MSN for the next call

Even if you have defined an individual send MSN for the base station (page 96), you can select another MSN as the send MSN before each call, e.g. for individual recording of charges.
By factory default, MSN next call
is not activated for an MSN.
i
s Set base s Call preparat. s MSN next call s MSN
j
◆ The temporary send MSN is transferred to the person called as phone
i
You can set up your base station so that after lifting the receiver or pressing the handsfree key d a list of all available send MSNs is displayed (page 96).
number information.
◆ To make this function easier to use, you can also set one of the
function keys accordingly (page 115).
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the menu item and confirm.
OK
Select the required MSN and confirm
OK
‰ = activated).
( The next call uses this MSN.
Hold down (back to idle status).

Callback when the number is busy (CCBS)

Precondition: The exchange supports this service.
Callback on busy – CCBS (Completion of calls to busy subscriber)
The user you are calling is currently making a call. Automatic callback saves you making repeated attempts to dial the number.

Activating callback

The number you are calling is busy or your call is not answered:
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
CALLBCK
Press the display key.
Wait for confirmation from the exchange.

Accepting a callback

The base station rings with a special ringer tone and the display shows the callback number.
c
Lift the receiver. The connection is established.
25
Making calls

Checking and deleting a callback

Deleting the callback while it is incoming
The base station rings and the display shows the callback number.
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
DELETE
Checking or deleting the callback before it is incoming
i
s Set base s Status
s Callback
either ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
BACK
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
DELETE
Press the display key. The callback function is cancelled.
Open the menu.
Select the menu item and confirm.
OK
Select the menu item and confirm. The status list is
OK
displayed (
Select the menu item and confirm. The current
OK
callback number is shown on the screen.
Check:
Press the display key. The callback remains active.
Cancel:
Press the display key. The callback function is cancelled.
‰ = activated).
26

Functions during a call

Functions during a call

Muting the base station

You can mute your base station during a call, e.g. if you wish to talk confidentially to another person in the room. Your party on the line cannot hear your conversation during this time. But you can continue to hear him/her.
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
MUTE
[RRRRRRRRRRRRRRRRRRRRRRRRRR ]
AUDIBLE
Press the display key. The call is put on hold.
To cancel muting:
Press the display key.
i
When redialling or when performing other functions such as an internal enquiry call, the muting is cancelled.

Making a call to several users

You initiate a call to several users through an enquiry call. You can then speak to the other parties either one at a time ("toggling", page 29) or at the same time ("conference call", page 30).

External enquiry call

You wish to call another external user during an external or internal call.
i
Initiate enquiry call:
i
Enquiry call
The call to the first user is now put on hold. If the connection is on hold internally (page 106), the first party hears the set waiting melody (page 107).
The enquiry call from an external call to another external call can be set so (page 106) that both ISDN lines are occupied (hold connection internally), or so that your second ISDN line remains free (hold connection externally – HOLD).
Open the menu.
Select the menu item and confirm.
OK
27
Functions during a call
Make a call to the second external user:
~
Enter the second user's telephone number. You can also make a call via the Phonebook or other lists (page 33).
If the second external user you have dialled is busy:
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
BACK
Press the display key to return to the first party.
If the second external user rings:
either ...
st
or ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
CONF.
Tog gle (p a ge 29):
Switch between call parties using display keys.
Conference call (page 30):
Press the display key to establish conference switching.
or ...
Transfer the call (page 30).

Internal enquiry call

You would like to call an internal user during an external call.
Initiate an internal enquiry call:
either ...
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
INT
or ...
i
CONSULT
[RRRRRRRRRRRRRRRRRRRRRRRRRRR]
INT
Initiate an internal call.
Open the menu.
Press the display key.
OK
Initiate an internal call.
The call to the first user is now put on hold. The first (external) party hears the set up waiting melody (page 107), when the connection is on hold internally (page 106).
28
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