Swisscom Top E604 ISDN User Manual

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Page 1

Top E604

ISDN

User guide

Page 2

Page 3

Brief overview of base station

Exit menu key

back to previous

Antenna

Display keys

Message key

flashes: New message, new

Function keys

entries in call list

Brief overview of base station

Pause / end playback

Microphone

of messages

Answering machine key

Playing back messages

Lit: AM activated

Enter menu key

Opens the main menu

Handsfree

on/off

Volume

Adjust

Number keys

Phonebook

Open

Last number redial

Enter text

Page 4

Contents

Brief overview of base station . . . . . . . . . . . . . . . . . 1

Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Display explanation . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Preparing the base station for use . . . . . . . . . . . . . 8

Pack contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Connecting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Operating the base station – menu system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the base station via handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Preparing the base station for use – Getting started wizard . . . . . . . . . . . . . . . . . . . . 14

Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Making external calls and ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Making an internal call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Withholding Calling Line Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Activating/deactivating handsfree and open listening . . . . . . . . . . . . . . . . . . . . . . . . 23

Picking up a call during ring delay (Call PickUp) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Rejecting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Reserving a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Defining the send MSN for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Callback when the number is busy (CCBS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Functions during a call . . . . . . . . . . . . . . . . . . . . . . 27

Muting the base station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Making a call to several users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Forwarding an incoming call – CD (Call Deflection) . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Working with call waiting for an external call – CW (Call Waiting) . . . . . . . . . . . . . . . 31

Call hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Parking/continuing a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Using the Phonebook and other lists . . . . . . . . . . 33

Phonebook and speed dial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Display available memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Last number redial list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Opening lists with the message key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Caller lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Page 5

Contents

Making cost-effective calls . . . . . . . . . . . . . . . . . . 42

Displaying the call duration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

SMS (text messages) . . . . . . . . . . . . . . . . . . . . . . . 44

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Before you can send and receive text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Managing SMS service centres . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Entering, editing or deleting phone numbers for SMS centres . . . . . . . . . . . . . . . . . 46

Activating/deactivating SMS send centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Registering/de-registering with an SMS centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Sending a text message and the outgoing message list . . . . . . . . . . . . . . . . . . . . . . . 48

Sending a text message to an e-mail address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Receiving text messages, incoming message list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Text messages to a PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Errors when sending and receiving a text message . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Operating the answering machine . . . . . . . . . . . . 61

Selecting an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Activating/deactivating the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Selecting announce only and AM mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Recording/changing announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Playing back/deleting announcements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Recording memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Two-way recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Picking up a call from the answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Playing messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Returning a call during playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Playing a message to another caller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Playing back memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Setting the playback speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Deleting messages/memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Marking an old message or memo as "new" . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Adding a number to the Phonebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Setting the answering machine

(on Top E604 ISDN) . . . . . . . . . . . . . . . . . . . . . . . . . 74

Setting a different language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Assigning a receive MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Hiding/showing an answering machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Specifying the number of rings before the answering machine starts . . . . . . . . . . . 76

Activating/deactivating voice announcement of date and time . . . . . . . . . . . . . . . . . 76

Setting the recording time and recording quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Activating/deactivating automatic pause . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Page 6

Contents

Locking the answering machine, defining AM PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Setting time control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Activating/deactivating automatic call screening on a handset . . . . . . . . . . . . . . . . . 81

Activating/deactivating automatic pick up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Setting appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Night service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Security settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Changing the system PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Defining authorisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Emergency numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

System settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Changing the name for an internal user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Setting up/deleting ISDN phone numbers (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Assigning a phone number (MSN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Setting up the list of send MSNs for the next call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Setting up a busy signal when the MSN is being used (Busy on Busy) . . . . . . . . . . . . 97

Assigning an MSN a ringer melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Setting up rejecting for the entire MSN group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Diverting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Activating/deactivating handsfree dialling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Pre-assigning the call diversion destination – CD (Call Deflection) . . . . . . . . . . . . . . 103

Setting up automatic call diversion when not reaching a terminal . . . . . . . . . . . . . 103

Setting up an internal group call group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Setting up ring delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Activating/deactivating call waiting – CW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Setting an external/internal enquiry call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Setting up the waiting melody . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Changing the long distance prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Restoring the factory settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Checking the status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Checking the software version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Setting the volume, display and keys . . . . . . . . . 110

Setting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Changing the ringer tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Activating/deactivating advisory tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Page 7

Contents

Operating with other devices . . . . . . . . . . . . . . . 116

Registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

De-registering handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Gigaset Repeater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Operating when connected to a PABX . . . . . . . . 122

Access code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Dialling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Contact with liquid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Guarantee/maintenance/repair/approval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Character set chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

"Set base" submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

"Answering mach." submenu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Phonebook key and last number redial key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Handsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Page 8

Safety precautions

Only use the power supply unit supplied, as indicated on the underside of

the telephone.

The operation of medical appliances may be affected. Be aware of the technical conditions within the particular environment (e.g. doctor's practice).

Do not install the telephone in bathrooms or shower rooms (see page 9 and page 125). The handset and base station are not watertight.

Do not use the phone in environments subject to explosion hazard (e.g. auto paint shops).

Ensure that your device is accompanied by this user guide when you give it to

others to use.

Please dispose of the telephone in an environmentally friendly manner.

◆ Not all of the functions described in this manual are available in all

countries.

◆ All SMS functions are dependent on the network provider.

Page 9

Display explanation

A table below a heading specifies the base station or handsets on which the function is available.

Example: Phonebook or speed dial list: Sending a single entry or complete list to a handset

To handset:

Top S328/S326i/E6x4i

Example: Set answering machine in network for fast access

On Base:

Top E604 ISDN

Page 10

Preparing the base station for use

Pack contents

The pack contains:

◆ one base station,

◆ one handset and a coiled handset cord,

◆ one power supply unit with power cord,

◆ one ISDN connection cable,

◆ one label card,

◆ one tab cover,

◆ one user guide (3 languages, German, French, Italian).

Installing the base station

Installation instructions

The base station is designed to be operated in enclosed, dry areas at temperatures ranging from +5 °C to +45 °C. Install the base station at a central location in your home, e.g., in the hall.

◆ Never expose the telephone to: heat sources, direct sunlight or other

electrical appliances.

◆ Protect your device from moisture, dust, corrosive liquids and

vapours.

Range and signal strength for operation with handset

The base has a range of approx. 250 m outdoors and up to 40 m indoors. The signal strength display indicates the quality of the radio contact between the base station and the handset:

Ð Reception strength 100 % i Reception strength 75 % Ñ Reception strength 50 % Ò Low reception strength | No reception (flashes)

Page 11

Connecting the base station

Note the specified sequence

Preparing the base station for use

Socket for power cord

◆ Insert the plug on the long end of the coiled receiver cord into the socket on the

base station

◆ Place the receiver cord in the cable recess

◆ Plug the other end of the receiver cord into the receiver

Socket for ISDN connection cable

Socket for coiled receiver cord

Schematic illustration

ISDN connection cable (NT2a/b)

Underside of base station (enlarged view)

◆ Plug one of the ISDN connecting cable jacks into the socket on the base station

(it clicks into place)

◆ Position cable in the cable recess

◆ Insert the second ISDN connecting cable jack into the NT2a/b (ISDN connection).

1. Tel epho ne pl ug

with ISDN cable

Page 12

Preparing the base station for use

Cable recess

Outlet

Underside of base station (enlarged view)

◆ Insert the small jack on the power cord into the socket on the base station

◆ Position cable in the cable recess

◆ Ensure that the receiver is positioned correctly on the base station!

Plug the power supply unit into your power outlet.

Keep the power supply unit plugged in at all times to ensure your phone is ready for use whenever you need it.

Neither the base station nor the registered handsets will operate in the event of a power failure. However, all the settings and stored information (messages, Phonebook entries etc.) are retained indefinitely.

2. Power sup ply unit

with power cord

Page 13

Preparing the base station for use

)

Operating the base station – menu system

Display keys

The display keys are the horizontal rocker keys just below the display. Their function changes depending on the particular operating situation. The current function is shown in the display directly above the key to which it relates.

Example:

Display key functions (depending on the operating situation

YZ

The various display symbols have the following meanings:

{

Display keys

Display

Meaning when pressed

Symbol

W X {

stuv

OK key: confirm menu function or confirm an input and store. Menu+ key: Open submenu, e.g. in input fields. Delete key: Delete input from right to left one character at a time. Escape key: Go back one menu level, or cancel the operation. Arrow keys

Correcting incorrect inputs

After a correct input you will hear a confirmation tone (rising tone sequence). An incorrect input is indicated by an error tone (descending tone sequence). You can repeat the input.

If you have entered the wrong character in the text, you can correct it as follows:

Delete characters to the left of the cursor with

To correct a phone number or text, use the display keys to move the cursor to the right of the incorrect character. Then press the display key . The character is deleted. Now enter the correct character.

Inserting characters to the left of the cursor

If you have left out a character, use the display keys to move the cursor to where you want to insert the character, and then enter it.

Overwriting characters

When entering Date/time the number of digits is fixed and there is a default entry in the field. Using the display keys, position the cursor on the digit that is to be changed and overwrite it.

Page 14

Preparing the base station for use

Overwriting characters

For pre-configured fields with fixed number, position the cursor on the wrong digit and overwrite it using the display keys.

For pre-configured fields with a fixed number of digits, position the cursor on the wrong digit and overwrite it using the display keys.

Idle status

Display in idle status (example)

Top E604 ISDN

Two lines with situation specific system information

(Date and time have already been set)

AM:

Internal 11

20.09.03 09:45

INT SMS

Reverting to idle status from anywhere in the menu:

◆ Press the exit menu key j for around 1 second or

◆ do not press any key: The display automatically reverts to idle status after 1 minute.

Changes which you have not confirmed or saved by pressing , with Store will be lost.

YES, Store, Send or

Menu operation, with "Setting Handsfree Volume" as an example

5. Now press the display key to confirm the setting.

v Press the display key until Vol.Loudspeaker is marked in the display

Press the enter menu key. The menu opens. Press the display key until Audio is marked in the display (by the

frame) and then use the display key to confirm.

(by the frame) and then use the display key to confirm.

Press the display keys to select the volume (1-5).

Hold down the exit menu key to return to idle status.

Page 15

Preparing the base station for use

Using the base station via handset

The base E604 ISDN supports the Top S328/S326i/E6x4i handsets. Your base and handset offer you a multitude of features. Depending on handset used, you can use a specific number of these features; page 140 shows which feature can be used with which handset.

The user guide for the handsets is included. The user guide can be found on the internet under www

For "Assigning an MSN a ringer melody" a comfort handset is used for illustration in the following examples of operating the base station.

Operating the base using a comfort handset

As a central operating element, the handsets have a control key p which has four black direction arrows and the accompanying symbols. Pressing the various icons (up, down, right, or left) opens a different function. In the operating instructions, the side you must press is marked with a black triangle, e.g. key v for right = Open Menu.

Example:"Assigning an MSN a ringer melody"

s Base s Settings ~ s ISDN settings s Set up MSN s v r Ringer Melody: 5

.swisscom.com/eShop/Alle Bedienungsanleitungen.

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select MSN, e.g. MSN1: Anna.

Open the submenu.

Select melody and confirm,

e.g., Ringer Melody: 5 (

‰ = set).

Page 16

Preparing the base station for use

Preparing the base station for use – Getting started wizard

A few settings are necessary before using your base station. The Getting started wizard is designed to help you with this. It can be opened at any time using the display of your base station (page 16) or a comfort handset (see user guide of handset). The following settings can be set one after the other.

◆ Date and time

◆ Show/hide answering machine 1… 3

◆ Find out/enter the MSN for your connection

◆ Set the device type for the connected device

◆ Set the receive MSN

◆ Set the send MSN

◆ Outside line code (when using a PABX)

What is an MSN?

MSN = Multiple Subscriber Number. You can apply for up to ten different telephone numbers for one multiple ISDN connection. An MSN is one of the phone numbers assigned to you without an area code.

You telephone uses the MSN entirely as you require. The following differentiation is made:

◆ Receive MSN: Phone numbers you may be called on. You can assign the receive

MSNs to specific internal users (terminals) (page 95). Incoming calls are only forwarded to the terminals to which the relevant MSN has been assigned. Terminals can be e.g. handsets or answering machines.

◆ Send MSN: Phone numbers that are identified to the person you are calling. The

network operator calculates charges based on the send MSN's. You can assign a fixed send MSN to each internal user (page 96).

Internal users You r base station is assigned the fixed internal number 10.

Page 17

Preparing the base station for use

Potential internal parties are:

◆ Handsets which can be assigned the internal call numbers 11 to 16.

◆ The integrated answering machines, which are assigned the internal phone

numbers 91 to 93.

Example of how to assign an MSN:

You have applied for four MSN's, two for business use (MSN1, MSN2) and two for private purposes (MSN3, MSN4). Four handsets are connected to a base station. Two handsets (Int.11 and 12) and the answering machine AM 91 are intended for business use, and two handsets (Int.13 and 14) and the answering machine AM 92 are intended for private use.

Internal users Use Receive MSN Send MSN

handsets Int.11 , 12 Business Answering

machine Handset Int.13 Private MSN3 MSN3 Handset Int.14 MSN4 MSN4 Answering

machine

AM 91

AM 92

Ring delay

When ring delay is active, the signal for an incoming call is delayed on the base station (e.g. after 5 rings – the number can be set). Ring delay can be set individually for each internal subscriber and for each incoming MSN (page 105).

As an example, an incoming call should be signalled to MSN1 Int.11 when Int.12 does not answer the call. To do this, activate the ring delay for Int.11 and MSN1 (e.g., to 5 rings). The call is signalled directly to Int.12 , but Int.11 is signalled after the 5th ring.

MSN1, MSN2 MSN1 MSN1, MSN2 ---

MSN3, MSN4 ---

Page 18

Preparing the base station for use

Launching the Getting started wizard and setting the basic settings

You can operate the Getting started wizard of your base station either directly using the base station or via the handsets.

Launching the Getting started wizard:

s Set base s Installation

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

◆ The Getting started wizard cannot be used simultaneously by multiple

internal users.

◆ If there is already settings data (factory default or previous settings),

this data is shown at the appropriate positions in the display and can

be modified there.

◆ To cancel the Getting started wizard, press the exit menu key and

hold. All changes you have already saved using Save entry retained. The base station returns to idle status.

◆ To skip a setting, press the display key §§NO§§.

Open the menu.

Select the menu item and confirm.

Press the display key to launch the Getting started wizard.

If you already have set a system PIN (not 0000) (page 89), you will be asked to enter it.

If required, enter the system PIN and confirm.

§§OK§§ are

Setting the date and time:

The date and time are transferred automatically from the telephone network during the first outgoing call.

The display shows: Enter time?

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

Save entry

If the time should be displayed in 12-hour mode, you can modify the setting later (page 83).

Press the display key to set the date and time.

Enter the date (6-digit) and time (4-digit in 24-hour mode) in series, e.g. 200903 0945 for 9/20/03 9:45 a.m..

Press the display key to open the submenu.

Select the menu item and confirm.

Page 19

Preparing the base station for use

Showing/hiding answering machines:

The answering machines AM1, AM2, and AM3 are available. You can use the answering machine when it is shown. By factory default, only AB1 is shown (only AB1 is displayed in the menus).

The display shows: Suppress display of AM1? Respond with

◆ YES, if you want to hide AM1,

◆ with NO, if you want to use AM1.

This sequence will then be repeated for AM2 and AM3.

Entering your phone numbers (MSNs) and names for MSNs:

The feature Find own numbers (MSN)? is not supported by Swisscom ISDN network.

Programming the MSN.

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

~ s~

Save entry

The MSNs entered will automatically be assigned to all handsets as incoming and outgoing MSNs.

This sequence will then be repeated for MSN2 to MSN10.

An answering machine can only be hidden if there are no messages/ memos stored in it (page 75).

Press the display key to confirm the prompt.

Press the display key, to confirm query MSN1 MSN %f?.

Enter name. Entering a name for an MSN is optional. If necessary, scroll to the line <Number> and enter

the MSN numbers will already be entered.

Press the display key to open the submenu.

Select the menu item and confirm.

The MSN must be programmed without the area code (e.g. 031).

. If the MSNs were found automatically, the

Page 20

Preparing the base station for use

Setting the receive MSN

The display shows: Set incoming MSN? The receive MSN is used to answer incoming calls. The MSNs allocated to your ISDN

connection can be allocated to various end devices according to your preferences. You can assign an end device multiple receive MSNs.

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

s MSN 1:12345678

This sequence is repeated for all handsets registered for your telephone and for the integrated answering machine.

When setting the receive MSN for an answering machine, only the MSNs

are offered in the MSN list which have not yet been assigned to another answering machine.

Press the display key to confirm the prompt. Press the display key to confirm the Set allocation

Internal 11 ? prompt. The list of entered MSNs is displayed.

Select the MSN which should be assigned to this end

device, and confirm. Repeat this sequence for all MSNs which should be

assigned to this end device as a receive MSN.

Briefly press the exit menu key, to complete the assignment for this terminal.

Setting the send MSN:

The display shows: Set outgoing MSN? Each internal user can be assigned exactly one of the available send MSNs. It is

identified to the person called and the network provider bills the call charges to this MSN. Each end device can be assigned exactly one of the available send MSNs.

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

s MSN 1:12345678

This process is repeated for all handsets registered on your base station.

The MSN must be programmed without the area code (e.g. 031).

Press the display key to confirm the prompt. Press the display key to confirm the Set allocation

Internal 11 ? prompt. The list of entered MSNs is displayed.

Select the MSN which should be assigned to this end

device, and confirm.

Press the display key to end this assignment for this terminal.

Page 21

Preparing the base station for use

Using with a PABX:

Only carry out the following steps if you want to connect your telephone to a private PABX (not directly to a NT2a/b).

The display shows: Operate behind PABX?

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

Save entry

The display shows Installation completed. The base station returns to idle status.

Press the display key to confirm the prompt. Press the display key to confirm the Set access

code? prompt.

Enter the access code (outside line code).

Press the display key to open the submenu.

Select the menu item and confirm. The Getting

started wizard is closed.

Page 22

Making calls

Making external calls and ending a call

External calls are calls using the public telephone network. Two external calls can be made at the same time on your base station.

either ...

c ~

or ...

~ c

◆ Replace the receiver to cancel dialling.

◆ If Dial handsfree is activated (page 102), you can also dial and make

calls without lifting the receiver. Dial the number and handsfree mode is activated.

◆ If you have previously assigned a function key accordingly (page 114),

you can also use that function key to dial.

◆

Immediate dialling:

Lift the receiver.

Enter the telephone number. The phone number is dialled.

Block dialling:

Enter the telephone number.

Lift the receiver. The phone number is dialled.

End the call:

Replace the receiver.

Making an internal call

Internal calls are calls

◆ between the base station and a terminal registered on the base station.

◆ between terminals registered on the same base station.

They are toll-free. Three internal calls can be made at the same time on your base station.

You can either call a specific terminal or call all the other registered internal users at the same time ("group call").

If you receive a call during an internal call or group call, the call is not interrupted. You will hear a call waiting tone.

Page 23

Calling a specific handset

Making calls

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

INT

either ...

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

LIST

s Int.11

... then

◆ If Dial handsfree is activated (page 102), you can also dial and make

calls without lifting the receiver. Dial the number and handsfree mode is activated.

◆ If you have previously assigned a function key accordingly (page 114),

you can also use that function key to dial.

Lift the receiver.

Press the display key to initiate the internal call.

Enter the number of the internal user you want.

Press the display key.

Select and confirm the internal number you want,

e.g. Int.11 .

End the call:

Replace the receiver.

Starting a group call to all internal users

You can make a group call from your base station to all other registered internal users entered for group calls (page 104). By factory default, this option is activated.

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

INT

either ...

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

LIST

s Collective call

or ...

Press the display key to initiate the internal call.

Press the display key.

Select the menu item and confirm.

Press the star key.

The first internal user who answers the call is connected to you.

Answering a call

Your base station rings, the call is shown in the display and the handsfree key d flashes. Lift the receiver or press the handsfree key d to answer the call.

Page 24

Making calls

Withholding Calling Line Identification

Precondition: The "Withhold Calling Line Identification" feature is supported by your

network provider. When supplied, your phone number is displayed on the phone of the person you are

calling (CLIP – for outgoing connections) and a caller's phone number is displayed on your handset (COLP – for incoming connections).

You can withhold this Calling Line Identification (CLIR – for outgoing connections/ COLR – for incoming connections). CLIP/CLIR are paired with COLP/COLR: if you withhold Calling Line Identification both – CLIR and COLR – are activated.

You will find explanations for the abbreviations used in the glossary on page 145.

Displaying caller's phone number

When you get a call, you will see the caller's number and/or name displayed on the screen.

Precondition: Calling Line Identification is activated for the caller.

Screen display with CLIP

With Calling Line Identification, the caller's telephone number is displayed on the handset screen. If you have stored an entry for this number in your Phonebook, then that entry will be displayed instead of the number, e.g. "Anna".

Ext. call from 0891234567 for private

REJECT RNG OFF

Ext. call from unknown is displayed on the screen if the caller's phone number is not identified.

Telephone number or "Anna" Receive MSN that is being called

Withholding phone number identification

If you do not wish your phone number to be revealed to the person you are speaking to you can stop your number being identified. You can withhold identification of your phone number specifically for the next call or else for all calls. If set for all calls, the phone number is withheld both for outgoing calls (CLIR) and for incoming calls (COLR).

Withholding identification of the phone number for the next call only:

s Set base s Call preparat. s Temp.withhold j

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Page 25

Making calls

After the call, the setting is reset again. Your phone number will be

Withholding or permitting identification of your phone number for all calls:

When the phone is supplied Withhold no.

identified to your next caller. When you call the selected phone number from the last number redial list again, this call is also not anonymous.

is not activated.

s Set base s Settings s ISDN settings s Withhold no. j

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Activating/deactivating handsfree and open listening

The function of the handsfree key d depends on the current status of your base station:

Your base station is in idle status:

Activate handsfree while dialling:

You are making a call using the receiver or you are making a call using the receiver and you have activated open listening:

d + c

Enter the number and press the handsfree key.

Activating/deactivating open listening:

Press the handsfree key.

Activating handsfree during a call:

Hold down handsfree key and replace receiver.

End the call:

Replace the receiver.

You are making a call using the handsfree function:

Deactivate handsfree:

You can adjust volume during handsfree operation using ð und ñ.

Lift the receiver.

End the call:

Press the handsfree key.

Page 26

Making calls

Picking up a call during ring delay (Call PickUp)

You can pick up a call despite any set ring delay (page 105).

Preconditions:

◆ The party picking up must be authorised with at least Incoming only status

(page 90).

◆ Both parties must be assigned the same receive MSN (page 95).

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

Lift the receiver. Accept? is displayed.

Confirm to pick up the call.

Rejecting a call

You get an external call or you are making a call and receive an external call. The call is signalled acoustically and also shown in the display on all telephones or handsets in this MSN group. You can reject this external call.

Press the display key Depending on the setting (page 98) the call can be rejected on the base station rejecting

the call only (telephones or handsets with the same receive MSN continue to ring) or it can be rejected for the entire MSN group (the caller hears the busy tone).

REJECT.

Reserving a line

Your ISDN connection offers you 2 simultaneously usable telephone lines (B channels). Precondition: You want to make calls externally, but both telephone lines of your

connection are busy (being used by other internal users). Press the display key You base station rings as soon as an external line is free.

either ...

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

DELETE

CALLBCK. The next available free line will be reserved for you.

Use a free line:

Lift the receiver. You can now enter the phone number as usual.

Delete the reservation:

Press the display key. The reservation is cancelled.

If the reservation is neither accepted or deleted, it will be deleted automatically after 30 sec.

Page 27

Making calls

Defining the send MSN for the next call

Even if you have defined an individual send MSN for the base station (page 96), you can select another MSN as the send MSN before each call, e.g. for individual recording of charges.

By factory default, MSN next call

is not activated for an MSN.

s Set base s Call preparat. s MSN next call s MSN

◆ The temporary send MSN is transferred to the person called as phone

You can set up your base station so that after lifting the receiver or pressing the handsfree key d a list of all available send MSNs is displayed (page 96).

number information.

◆ To make this function easier to use, you can also set one of the

function keys accordingly (page 115).

Open the menu.

Select the menu item and confirm.

Select the required MSN and confirm

‰ = activated).

( The next call uses this MSN.

Hold down (back to idle status).

Callback when the number is busy (CCBS)

Precondition: The exchange supports this service.

Callback on busy – CCBS (Completion of calls to busy subscriber)

The user you are calling is currently making a call. Automatic callback saves you making repeated attempts to dial the number.

Activating callback

The number you are calling is busy or your call is not answered:

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

CALLBCK

Press the display key.

Wait for confirmation from the exchange.

Accepting a callback

The base station rings with a special ringer tone and the display shows the callback number.

Lift the receiver. The connection is established.

Page 28

Making calls

Checking and deleting a callback

Deleting the callback while it is incoming

The base station rings and the display shows the callback number.

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

DELETE

Checking or deleting the callback before it is incoming

s Set base s Status

s Callback

either ...

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

BACK

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

DELETE

Press the display key. The callback function is cancelled.

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm. The status list is

displayed (

Select the menu item and confirm. The current

callback number is shown on the screen.

Check:

Press the display key. The callback remains active.

Cancel:

Press the display key. The callback function is cancelled.

‰ = activated).

Page 29

Functions during a call

Muting the base station

You can mute your base station during a call, e.g. if you wish to talk confidentially to another person in the room. Your party on the line cannot hear your conversation during this time. But you can continue to hear him/her.

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

MUTE

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

AUDIBLE

Press the display key. The call is put on hold.

To cancel muting:

Press the display key.

When redialling or when performing other functions such as an internal enquiry call, the muting is cancelled.

Making a call to several users

You initiate a call to several users through an enquiry call. You can then speak to the other parties either one at a time ("toggling", page 29) or at the same time ("conference call", page 30).

External enquiry call

You wish to call another external user during an external or internal call.

Initiate enquiry call:

Enquiry call

The call to the first user is now put on hold. If the connection is on hold internally (page 106), the first party hears the set waiting melody (page 107).

The enquiry call from an external call to another external call can be set so (page 106) that both ISDN lines are occupied (hold connection internally), or so that your second ISDN line remains free (hold connection externally – HOLD).

Open the menu.

Select the menu item and confirm.

Page 30

Functions during a call

Make a call to the second external user:

Enter the second user's telephone number. You can also make a call via the Phonebook or other lists (page 33).

If the second external user you have dialled is busy:

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

BACK

Press the display key to return to the first party.

If the second external user rings:

either ...

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

CONF.

Tog gle (p a ge 29):

Switch between call parties using display keys.

Conference call (page 30):

Press the display key to establish conference switching.

or ...

Transfer the call (page 30).

Internal enquiry call

You would like to call an internal user during an external call.

Initiate an internal enquiry call:

either ...

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

INT

or ...

CONSULT

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

INT

Initiate an internal call.

Open the menu.

Press the display key.

Initiate an internal call.

The call to the first user is now put on hold. The first (external) party hears the set up waiting melody (page 107), when the connection is on hold internally (page 106).

Page 31

Make a call to the internal user:

either ...

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

LIST

s Int.11

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

BACK

either ...

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

CONF.

or ...

Tog gli ng

Functions during a call

Enter the number of the internal user you want.

Press the display key.

Select the required internal number, e.g. Int.11 , and confirm. The connection to the internal user is established.

The internal user dialled is busy:

Press the display key to return to the external party.

The internal user has answered:

Tog gle (page 29):

Switch between call parties using display keys.

Conference call (page 30):

Press the display key to establish conference switching.

Transfer the call (page 30).

Precondition: You have established an enquiry call (page 27 and page 28).

There is both an active call (the one established with an enquiry call) and a held call (the first). You can speak to both callers one at a time.

Use st to switch between the two callers. An external party hears the set-up waiting melody in a connection on hold (page 107)

when the connection is on hold internally (page 106). An internal user in a connection on hold does not hear a waiting melody.

Ending an enquiry call/toggling

either ...

s End

or ...

End the call that is currently active:

Open the menu.

Select the menu item and confirm. You return to the

waiting caller.

Replace the receiver (return to idle status). The active connection is ended. You will

automatically be called again by the person on hold.

Page 32

Functions during a call

Conference call

Precondition: You have established an enquiry call (page 27 and page 28).

There is both an active call (the one established with an enquiry call) and a held call (the first). In a conference call you can speak to both other callers at the same time.

You can make a conference call with

It is possible to conduct two conference calls at the same time on your base station.

Establishing a conference

You are making an enquiry call. The first caller is put on hold. Press the display key

Ending a conference

You have several options for ending a conference call:

◆ two external users or

◆ with one internal user and one external user.

CONF. to establish conference switching.

either ...

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

INDIV.

You end the conference:

Replace the receiver (return to idle status).

You change the conference to an enquiry call:

Press the display key to change the conference switching to an enquiry call (page 27 or page 28).

The connection that was active immediately before the conference was established becomes the active call again.

Forwarding an incoming call – CD (Call Deflection)

CD enables an incoming call to be diverted to any phone number while it is ringing, without having to answer the call.

You can pre-set a divert destination (page 103), dial a phone number from the Phonebook or enter a new number.

s Forward

Forwarding a call to another terminal

You are making an external call and would like to transfer it to another internal +terminal.

Establish an internal enquiry call (page 28) and replace the receiver (before answer), to forward the call.

Open the menu.

Select the menu item and confirm.

The pre-set divert destination is dialled.

Page 33

Functions during a call

Working with call waiting for an external call – CW (Call Waiting)

Precondition: CW (Call Waiting) set up, see page 106.

You hear the call waiting tone (short beep) if you receive an external call while conducting another call (internal or external). The caller's number or name will appear in the display if Calling Line Identification is enabled.

There are four ways to work with call waiting for an external call: Accept the waiting call – enquiry call: Press the display key

hold. Both parties are shown on the display, the current one is marked. To toggle between both callers see page 29, for a conference call see page 30.

Reject the waiting call

Press the display key

ACCEPT. You answer the call waiting call, and the first call is put on

REJECT to reject a call on call waiting.

Changing parties

Forward call waiting internally

You can forward the call waiting call internally without answering the call.

s Forward s Int.11

either ...

or ...

If you reject the call waiting tone on your base station, it can still be heard on other registered terminals.

End your current call. The waiting call becomes a normal call.

Lift the receiver to answer the call.

Open the menu.

Select the menu item and confirm.

Select and confirm the internal number you want,

e.g., Int.11 .

The call waiting tone ceases. The call on call waiting was successfully forwarded.

Continue the active call.

You continue to hear the call waiting tone. The call on call waiting could not be forwarded.

Forwarding is only possible to internal users who are not already being called.

Page 34

Functions during a call

Call hold

Hold external party

You are conducting an external call. Press the display key INT. The external caller is put on hold. The waiting external party hears the waiting melody (page 107), when the connection is on hold internally (page 106). You can initiate an internal enquiry call (page 28).

Internal users on hold

You are conducting an internal call. Press the display key

CONSULT. The internal user is on hold.

Parking/continuing a call

You are making an external call and would like to transfer this to another terminal on your ISDN connection.

s Call park

"De-parking" a call before lifting receiver

s Set base s Call preparat. s Canc. call park

~ c

"De-parking" a call after lifting receiver

s Canc. call park

Open the menu.

Select the menu item and confirm.

Enter a one or two digit park number and confirm. Wait for the positive response Call parked.

Replace the receiver (return to idle status).

Open the menu.

Select the menu item and confirm.

Enter previously assigned park number and confirm.

Lift the receiver.

Open the menu.

Select the menu item and confirm.

Enter previously assigned park number and confirm.

Page 35

Using the Phonebook and other lists

Phonebook and speed dial list

You can store up to 100 phone numbers in the Phonebook. You can store up to 10 phone numbers in the speed dial list.

The Phonebook makes dialling easier for you. You open the Phonebook in idle status

h key.

◆ Please refer to the Character Set Chart (page 130) to see how to

enter text correctly.

◆ You can enter up to 32 digits for a number and up to 16 letters for a

name.

using the The speed dial list is a special Phonebook, where you can store particularly important

phone numbers, e.g. private phone numbers. You open the speed dial list using the

Ÿ key.

You create an individual Phonebook and speed dial list for your base station. If you want the lists/individual entries to be available to handsets, you can send the list/entries to those handsets (page 36).

The speed dial list is operated in just the same way as the Phonebook, except for the way in which entries are stored.

Storing a telephone number in the Phonebook

sNew entry

~ s~

Save entry

Open the Phonebook.

Open the menu.

Select the menu item and confirm.

Create an entry

Enter name.

Scroll to the next line and enter the name.

Press display key to open menu.

Select the menu item and confirm. The entry is

stored.

Hold down (back to idle status).

Page 36

Using the Phonebook and other lists

Storing a telephone number in the speed dial list

The maximum number of entries in the speed dial list is dependent on the number of entries in the directory.

New entry

~ s ~

Save entry

Open the speed dial list.

Confirm.

Create an entry:

Enter name.

Scroll to the next line and enter the name.

Press display key to open menu.

Confirm. The entry is stored.

Hold down (back to idle status).

Dialling with the Phonebook/speed dial list

h Ÿ

either ...

or ...

... then

either ...

s Display Number

or ...

Dial number

Defining the MSN for the next call

You can select a valid send MSN for this call only even when dialling from the Phonebook. Precondition: MSN next call must be activated (page 96). Select an

entry and press W MSNs.

to open the submenu. Using Dial number displays the list of

Open the Phonebook or speed dial list.

Scroll to the entry:

Select entry.

Enter the first letter:

Enter the first letter of the name you are searching for, e .g. "N", to scroll to the first entry beginning with that letter.

Select the desired user.

Dial after line seizure

Lift the receiver or press the handsfree key.

Open the menu.

Select the menu item and confirm.

Dial before line seizure (block dialling)

Open the menu.

Confirm.

The call is initiated immediately. If you do not lift the receiver, the handsfree function is activated automatically.

Page 37

Using the Phonebook and other lists

Viewing and editing an entry in the Phonebook/speed dial list

h Ÿ s

either ...

sDisplay entry

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

BACK

or ...

sEdit entry

Proceed as described on page 33 (Phonebook) or page 34 (speed dial list) under "Create entry".

Open the Phonebook or speed dial list.

Scroll to the entry.

Display the entry:

Select the menu item and confirm.

Press the display key to exit the display.

Changing an entry:

Select and confirm to start making changes.

Deleting a single entry or Phonebook/speed dial list

h Ÿ s W

either ...

s Delete entry

or ...

s Delete list

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

Open the Phonebook or speed dial list.

Select entry and open the submenu.

Delete a single entry:

Select the menu item and confirm.

Delete the entire Phonebook/speed dial list:

Select the menu item and confirm.

Press the display key to confirm the prompt.

Hold down (back to idle status).

Adding a displayed telephone number to the Phonebook

When a phone number appears in the display (CLIP) you can add it to your Phonebook. This can be done while dialling from the last number redial list, from the calls list/ answering machine list, or during a call.

s Copy to dir. s~

Save entry

If you have CNIP as well as CLIP, then the name that goes with the telephone number will also be displayed (up to 16 characters long).

Open the menu.

Select the menu item and confirm.

If you do not have a CNIP, scroll to the name line and enter the name.

Press display key to open menu.

Confirm. The entry is stored.

Page 38

Using the Phonebook and other lists

Selecting a phone number from the Phonebook

If you are prompted to enter an external phone number while you are operating your telephone, you can use the Phonebook from your base station to do this.

Precondition: The input field for external telephone numbers is displayed.

The phone number of the entry is added to the entry field.

Open the Phonebook.

Select entry and confirm.

Sending a single entry or complete list to a handset

to MT:

You can send single entries or the complete list to another handset that is registered on your base station. This avoids entering information twice.

h Ÿ s W

either ...

s Send entry

or ...

s Send list

... then

After an entry has been sent you are asked if you want to send another entry. If you confirm with the display key finished sending, press the display key

The successful transfer of data is confirmed with a message and with the confirmation tone at the receiving handset. Existing entries in the receiving handset are retained.

Entries with identical numbers are not overwritten. The number of entries that are stored in the receiving handset may therefore differ from the number of entries that you have sent to it.

The transfer is cancelled if the phone rings or if the memory of the receiving handset is full. The last entry to be transferred appears in the display.

If an entry with no name is sent to a handset, the last 16 digits of the phone number are entered as the name.

Top S328/S326i/E6x4i

YES you can select more entries to send; once you have

Open the Phonebook or speed dial list.

Select an entry and open the menu.

Send a single entry:

Select the menu item and confirm.

Send complete list:

Select the menu item and confirm.

Enter the internal number of the receiving handset and confirm. Sending is initiated.

NO to end it.

Page 39

Using the Phonebook and other lists

Display available memory

The memory is divided between the Phonebook and the speed dial list (page 33). The available memory of all these lists is displayed.

h s W s Available memory j

Open the Phonebook.

Select any entry and open the menu.

Select the menu item and confirm.

Hold down (back to idle status).

Last number redial list

The last number redial list contains the last ten numbers dialled (on your base station). If there are several identical entries only the most recent will be displayed. If the last number redial list is full, the oldest entry is deleted when you next make a call. You can use the last number redial list to redial the telephone numbers.

Manual last number redial

◆ To add or change the phone number, press WsDisplay Number

Defining the MSN for the next call

You can select a valid send MSN for this call only even when dialling from the last number redial list. Precondition: MSN next call must be activated (page 96).

Select an entry and press W the list of MSNs.

◆ When a name is displayed, you can press W s Display entry

to display the associated phone number.

◆ You can add the phone numbers to your Phonebook from the last

number redial list (page 35).

Open the last number redial list.

Select an entry and lift the receiver. The phone number is dialled.-{}-

to open the submenu. Using Dial number displays

Page 40

Using the Phonebook and other lists

Automatic redial

With this function, the phone number of a party you did not reach is redialled automatically every 20 seconds. The handsfree key flashes and "Open listening" is activated. If the party answers, press the talk key c. "Open listening" remains activated. If the party does not answer, the call is terminated after approx. 30 seconds. The function switches itself off after twelve unsuccessful dialling attempts.

Precondition: For the base station, MSN next call must be deactivated (page 96).

Automatic Redial

Press end call key.

Open the last number redial list. The party who could not be reached is selected.

Open the menu.

Confirm.

To cancel automatic redial, press the display key

A call in the meantime deactivates the automatic redial. You must activate it again afterwards.

CANCEL or any key.

Deleting a single phone number

s W s Delete entry j

Open the last number redial list.

Select an entry and open the menu.

Select the menu item and confirm.

Hold down (back to idle status).

Opening lists with the message key

Providing a new entry is present in the relevant list, you can open the following lists using the message key f:

1. List of missed calls Missed calls (page 39)

2. Answering machine lists AM1 , AM2 , AM3 (to base station Top E604 ISDN, page 65) These lists display the calls and messages belonging to the receive MSNs assigned to the

base station. As soon as a new entry (calls, messages on an integrated answering machine) is added

to one or more lists, the f key flashes and an advisory tone is heard.

If the flashing key f is pressed, the following is displayed:

◆ If only one list has new entries, you will see the first new entry in that list.

Open entry: s (select entry)

◆ If several lists have new entries, those lists are offered for your selection.

Open entry: s (select list)

If the key f is pressed, and it is not blinking, the following is displayed:

The message No new messages is displayed. Then the list of missed calls are opened.

OK, s (select entry) OK

Page 41

Using the Phonebook and other lists

Caller lists

There are two caller lists:

◆ the list of missed calls

It contains all calls that have not been answered or have been rejected and all calls answered by an answering machine for which there is no message.

◆ the list of answered calls

This contains all the calls answered by an internal user or answering machine.

These lists show the calls on a receive MSN assigned to the base station. In each case the phone numbers for the last 20 calls are stored. The oldest entry is deleted if a caller list is full and new entries are added. The most recent entry is at the top of the list and the oldest at the bottom.

A caller is entered in the relevant caller list at the end of a call. If his phone number is transferred and this phone number is entered in the Phonebook, his name is inserted. If there are several identical entries only the most recent will be displayed in the two lists. If an outgoing call is made to a caller who is entered in the list of missed calls, then this entry is transferred to the last number redial list and deleted from the list of missed calls.

The following is displayed for each entry:

◆ the number of calls for this caller,

◆ the phone number of the caller or his name (if it exists as a Phonebook entry) or

unknown, if the phone number was not transferred,

◆ the receive MSN

◆ the date and time of the last call

Opening caller lists

You can open both caller lists via the menu. The list of missed calls can also be opened using the f-key, providing there is a new entry present (page 38). New entries in the list of missed calls are signalled by the f key flashing.

s Set base

either ...

s Accepted calls

or ...

s Missed calls

If another internal user has already opened a caller list you cannot open it.

Open the menu.

Select the menu item and confirm.

Page 42

Using the Phonebook and other lists

Calling back a caller

Precondition: The caller's number has been identified (page 22). Open the list of missed or answered calls (page 39). Now:

either ...

s Display Number

or ...

Dial number

The phone number is deleted from the caller list and entered in the last number redial list.

Select entry.

Dial after line seizure

Lift the receiver or press the handsfree key.

Open the menu.

Select the menu item and confirm.

Dial before line seizure (block dialling)

Open the menu.

Confirm.

Callback begins at once. If you do not lift the receiver, the handsfree function is activated automatically.

Defining the MSN for the next call

You can select a valid send MSN for this call only for callback. Precondition: MSN next call must be activated (page 96). Select an entry and press W

Using Dial number displays the list of MSNs.

To a PABX: The access code (outside line code) is automatically put before the phone number (page 122).

to open the submenu.

Displaying an entry

Open the list of missed or answered calls (page 39). Now:

s W s Display entry

Select entry and open the submenu.

Select the menu item and confirm.

Changing the caller's phone number

Open the list of missed or answered calls (page 39). Now:

s W s Change number

Save entry

Select entry and open the submenu.

Select the menu item and confirm. You will now see

the number.

Change the number.

Press the display key to open the submenu.

Confirm.

Page 43

Using the Phonebook and other lists

Adding an entry to the Phonebook from the caller list

Open the list of missed or answered calls (page 39). Now:

s W s Copy to dir. ~

Save entry

Select entry and open the submenu.

Select the menu item and confirm.

Enter names in the line marked by <Name> (for details of entering text see page 130).

Press the display key to open the submenu.

Confirm. The entry is stored.

Hold down (back to idle status).

Deleting an entry from the caller list

Open the list of missed or answered calls (page 39). Now:

either ...

s W s Delete entry

or ...

s Delete list

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

Delete a single entry:

Select entry and open the submenu.

Select the menu item and confirm. The entry is

deleted.

Delete all entries:

Open the submenu.

Select the menu item and confirm.

Confirm the prompt.

Hold down (back to idle status).

Page 44

Making cost-effective calls

You can manage entries in the speed dial list in exactly the same way as

Displaying the call duration

You can check the total charges and the charges of the last call made (depending on setting, see page 43) on each terminal. The total charges include the charges accrued by this terminal.

Displaying and deleting the cost overview

entries in the Phonebook. You will find instructions on storing, editing and deleting entries starting on page 33.

Charges are transmitted automatically by the central office. The factor is CHF 0.10. If a factors is entered (e.g. CHF 0.20) this factor is overwritten by the factors transmitted from the central office by CHF 0.10 during every call.

The charges between display and invoice of the network provider can be different.

The invoice from the network provider is always legally binding.

Depending on the setting, call charge units for each internal party, for each set-up MSN, and for the entire system are displayed.

s Costs

Cost overview

s Delete amount

Total and individual charges must be deleted separately, i .e. if

for ex amp le you de lete the amo unt for an MS N, t he i ndi vid ual cha rges fo r the terminals are retained, and must be deleted separately.

Open the menu.

Select the menu item and confirm.

Confirm. The total amount (for all internal users) is

displayed.

Scroll to the accounts for the individual internal users or MSNs set up.

If necessary, delete the amount from the cost overview:

Press the display key to open the submenu.

Select the menu item and confirm.

Page 45

Making cost-effective calls

Activating/deactivating the charges of the last call

You can display the total charges and the charges of the last call for this handset on the terminal.

By factory default, Last charge

is deactivated.

s Costs s Last charge j

Once the function has been activated, the call charges are displayed on the terminal when you lift the receiver. If the connection was not successful, the charges are displayed after ending the call.

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Page 46

SMS (text messages)

You can use your base station to send and receive SMS text messages (Short Message Service). You ca send an SMS to any fixed network or mobile phone network number.

Your SMS can be received as a text message by any device with SMS functionality (mobile phone, PC, another telephone). If the recipient of your SMS does not have a phone with SMS functionality, then the SMS is played back (SMS 2phone).

All SMS functions are dependent on the network provider.

General

Text messages are exchanged between SMS centres that are operated by service providers. The telephone number of the SMS centres through which you wish to send and receive text messages must be entered in your phone (page 46). Up to ten SMS centres can be entered. You can change the phone numbers of the SMS centres.

You can receive text messages via any of the SMS centres whose number you have entered. Of course you must be registered to receive text messages with those SMS centres (page 48).

Your text message is sent through the SMS centre that is entered as the active send service centre.

The mobile phone is delivered with the access number (062 210 00 00) of the Swisscom SMS Center already pre-programmed.

Before you can send and receive text messages

◆ Calling Line Identification may not be permanently deactivated for the MSN used

(page 23).

◆ To receive text messages you must be registered with your service provider

(page 48).

◆ You must not allow the network provider to bar the phone numbers you have

entered for SMS centres.

If the telephone of a receiver cannot receive an SMS in the fixed network, the SMS is automatically read as a voice message. Between 7.00 and 22.00 hrs, these text messages are delivered immediately in the form of a telephone call. Text messages sent after 22.00 hrs are stored and delivered the next day.

If you have concluded a preselection contract with a network provider, ask whether they support the "Fixed line SMS" feature. (Preselection means you are bound contractually to a network provider.)

Page 47

SMS (text messages)

Ask your service provider,

◆ what charges are billed for sending and receiving a text message,

◆ which mobile phone operators you ca send text messages to and which mobile

phone operators you ca receive text messages from,

◆ which functions your SMS service offers,

◆ how you are registered with SMS centres for which your phone may already be pre-

configured – automatically by sending a message or by a special registration procedure.

Managing SMS service centres

SMS messages are exchanged through SMS service centres. To send and receive a text message, you require the phone number for your service provider's SMS centre. You have to store this phone number in your telephone.

You may enter up to ten SMS centres in your telephone.

Sending an SMS – send centre

You must enter the phone number of the SMS centre via which you want to send the SMS in your telephone and activate it as the "send centre" (page 46 and page 47). This phone number will be used for sending all SMS messages.

You can activate another SMS centre as your send centre. The send centre that was activated previously is then automatically deactivated.

Receiving an SMS

Text messages can be received via all SMS centres entered, assuming you are registered with these SMS centres as an SMS recipient (for information about registering, see page 48).

The mobile phone is delivered with the access number (062 210 00 00) of the Swisscom SMS Center already pre-programmed.

Page 48

SMS (text messages)

Entering, editing or deleting phone numbers for SMS centres

You can enter up to ten SMS centres. Before entering or editing the number, please obtain information about special features

and what the SMS service provider offers.

s Set base s Settings s Service centres

either ...

Edit entry

Save entry

or ...

s Delete entry j

◆ If you delete the phone number of a send centre, then you must

activate another SMS centre to be the send centre in order to be able to continue sending text messages.

◆ If your telephone is connected to a PABX, you may have to prefix the

phone number with an access code (number with which you obtain an exchange line, usually "0") (this depends on your PABX), see page 58.

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm. The phone

number list appears. Select entry, e.g. <empty>.

Open the submenu.

Changing an entry:

Confirm.

Enter the phone number of the SMS centre.

Press the display key to open the submenu.

Confirm.

Delete an entry:

Select the menu item and confirm.

Hold down (back to idle status).

Page 49

SMS (text messages)

Activating/deactivating SMS send centre

To send an SMS you must activate the phone number for the required SMS centre as the send centre. By doing this you determine via which SMS centre the text message is to be sent. Text messages can be received via all SMS centres entered, as long as you have previously been through the registration procedure (see the next chapter) as an SMScapable connection.

s Set base s Settings s Service centres

either ...

s Serv.centre on?

or ...

s Serv.centre off?

◆ When the Service centres phone number list is opened, the display

jumps immediately to the send centre.

◆ If you have not activated an SMS send centre you will not be able to

send an SMS, but you will be able to receive text messages from all the SMS centres you have entered.

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm. You will now see

the phone number list.

Select the required telephone number.

Open the submenu.

Activate SMS centre as the send centre:

Select the menu item and confirm. The display

switches to Serv.centre off?

Quick press (back to list of send centres). The SMS centre is activated as the send centre. In the list the phone number of the SMS centre is marked

‰. The previous active send service centre is

with a deactivated automatically.

Deactivate SMS centre:

Select the menu item and confirm. SMS centre is

deactivated.

Quick press (back to list of send centres).

Page 50

SMS (text messages)

Registering/de-registering with an SMS centre

In order to be able to receive text messages on your phone you must first register your phone number with an SMS service provider. You can find out from the service provider concerned which information you need to send to register and de-register.

The phone number of the SMS centre must be entered and activated as the active send service centre in order to register with them.

After you have registered, remember to re-activate the SMS centre as the send centre via which you wish to send text messages.

Make sure that you register the phone number (MSN) that is assigned to the base station as the send MSN (page 96), and with which you are

sending the text message. If you also want to send and receive text messages using other registered handsets with different send MSNs, then you must also have these phone numbers registered.

Memory

The number of text messages that can be stored by the base station depends on the size of the messages (around 11 text messages of up to 160 characters each). The memory is used for the incoming and outgoing message list. If the memory is full, the message Text list full! Please delete entries is displayed. Delete text messages you no longer require from the incoming and outgoing message lists.

You can check how much capacity your SMS memory has left (in %).

SMS

s Available memory

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

Back

Open the menu.

Confirm.

Select the menu item and confirm. The available

memory will be displayed (in %).

Press (back to idle display).

Sending a text message and the outgoing message list

Notes on writing and sending an SMS message

If you are interrupted as you are writing (by a call, an incoming SMS or because the handset changes to idle status because of prolonged inactivity), the SMS is automatically stored in the outgoing message list. You can continue writing the SMS later (page 51).

Tex t mess ages th at cannot be sent are assigned an error status (page 59) and are placed in the incoming message list.

Text messages are only stored automatically if sending is interrupted. If you wish to store a message then you must do so before it is sent.

Remember that some service providers will bill you for a cancelled call to the SMS centre.

Page 51

SMS (text messages)

Writing text messages

A text message can be up to 160 characters long. Remember that the service provider cannot deliver a text message that contains Greek

or Cyrillic characters. Write text messages as follows:

SMS Write message

tomorrow with

< >XW

◆ Please refer to the Character Set Chart (page 130) to see how to

enter text correctly.

◆ Use Q to insert a space, and P to toggle between upper case, lower

case and digits (page 130).

◆ You can find out how to correct text on page 11.

◆ If you receive a text message that is incomplete (e.g. because your

phone memory is full), you will see a message.

Open the menu.

Confirm.

Confirm. The input field opens.

Input your text (for text input see page 130).

Saving text messages

Precondition: You have written a text message (page 49) and the input field is open.

s Store

The message is stored in the outgoing message list. It can be retrieved and sent at a later time (page 51).

Press the display key to open the submenu.

Select the menu item and confirm. You can then

send the text message (page 49).

Sending a text message without saving it

Precondition: You have written a text message (page 49) and the input field is open.

Send

either ...

Press display key to open menu.

Confirm.

Page 52

SMS (text messages)

or ...

s No.from dir.

... then

Send

Examples of phone number inputs:

0623456789 A national telephone number within the fixed network

07x1234567 A number within the mobile phone network

The recipient's number must always include the area code (prefix), even if you are in that area.

Enter the recipient's number (with prefix).

Dest.call no.

089123456

< >XW

Select a number from the Phonebook:

Press the display key to open the submenu.

Open the Phonebook.

Select entry and confirm. The number appears in the display.

Press the display key to open the submenu.

Confirm.

Page 53

SMS (text messages)

Opening the outgoing message list

The outgoing message list shows you:

◆ Text messages which you saved before you sent them (page 49).

◆ Text messages you could not send, e.g. you were interrupted by an incoming call

while you were writing the message.

However, the list only shows text messages that are assigned to the same send MSN as the base station.

These messages are stored until you delete them.

SMS

s Outbox 4

Open the menu.

Confirm.

Select the menu item and confirm. The figure shown

indicates how many text messages are stored in the outgoing message list.

Saved 2/ 4

19.03.03 09:45

Z Y{W

Use Z Y to scroll through the list.

The total number of SMS saved in the outgoing message list

Number of the text message displayed

When the memory is full, you are prompted to delete messages (page 48).

Reading and deleting text messages in the outgoing message list

Precondition: You have opened the outgoing message list (page 51).

either ...

Read textmessage

or ...

s Delete textmess.

Select SMS.

Open the submenu.

Read SMS:

Confirm. Use s to vi ew t he co ntinuation of the tex t

message in the display.

Delete SMS:

Select the menu item and confirm.

Page 54

SMS (text messages)

Deleting the entire outgoing message list

This function deletes all the messages in the outgoing message list. Precondition: You have opened the outgoing message list (page 51).

s Delete list

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

YES

Open the submenu.

Confirm.

Press the display key to confirm the prompt.

Hold down (back to idle status).

Sending or editing text messages in the outgoing message list

Precondition: You have opened a text message in the outgoing message list to read

(page 51).

either ...

Write message

or ...

s Use text

Open the submenu.

Write and send a new text message:

Confirm. The input field is opened (page 49).

You can write a new text message.

Edit and send a stored text message:

Select the menu item and confirm. The input field is

opened with the contents of the stored text message. You can edit the text.

You can now send the message as described on page 49.

Sending a text message to an e-mail address

You ca send a text message to an e-mail address. To do this you should write the recipient's e-mail address at the start of the text message and send this text message to the call number of the e-mail service of your SMS send centre.

Entering the e-mail address at the start of the text message

Enter the recipient's e-mail address at the start of your text message. Separate the email address from the text of the message by a space or a colon (this depends on the provider).

Enter the "@" character using the hash key R (press x 2), the colon using the Q key (press x8), and the space with 1 (press once).

Use W , s Store to save temporarily. Precondition: You are writing a text message (page 49) and the input field is open.

Varies according to the network provider. Not yet possible in the Swisscom network.

Enter the full e-mail address and end it with a space or a colon.

Page 55

Entering the text of the message

SMS (text messages)

Enter the SMS text.

mustermann@name.ch Hello Peter

Email address, space, SMS text (example)

< >XW

Send

Press the display key to open the submenu.

Confirm.

Sending a text message as an e-mail You must send the text messages to the number for the e-mail service of your send

centre.

Enter the number of the e-mail service.

Dest.call no.

6245

< >XW

Send

Press the display key to open the submenu.

Confirm.

Receiving text messages, incoming message list

Notes on receiving a text message

New text messages are signalled by a message in the display, flashing of the message key f and a confirmation tone. The date and time (transferred from the SMS centre) are indicated for each SMS received.

In the receiving list the new (unread) messages are before the old messages. New and old messages are sorted according to their time of arrival:oldest new message, ..., newest message, oldest old message, ..., newest old message.

Linked text messages are displayed as one SMS. If an incoming linked message is too long or has not transferred completely, it will be split into individual messages and stored in the incoming message list.

Opening the incoming message list

The incoming message list shows you:

◆ all received messages,

◆ messages that could not be sent despite several attempts. These messages are all

stored with an error status (page 59).

Page 56

SMS (text messages)

The message list is displayed, e.g. follows:

Number of new text messages in the list

Inbox 2/ 5

Opening with the message key Precondition: There is at least one new message in the list.

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

SMS

s Inbox 2/ 5

Opening with the menu

SMS

s Inbox 2/ 5

A new text message is displayed, e.g. as follows:

Text message status: New, Old, Error

Phone number of the sender

Number of old, read text messages in the list

Press the message key. If there are no new calls/messages in the other lists,

then the first new text message is opened immediately. Otherwise:

Press the display key.

If necessary, select and confirm. The incoming

message list is opened and the first new message is displayed.

Open the menu.

Confirm.

Select the menu item and confirm.

New textm. 1/ 2 1234567890

12.07.03 09:45

Y ZXW

Total number of new SMS Number of the text

message displayed

If the SMS memory is full and the SMS centre is unable to transfer any more, an appropriate message will appear on the screen. Press

OK to confirm and delete text

messages you no longer need from the incoming and outgoing message list (see also page 51 and page 55). The SMS centre will then re-transmit the text message.

Page 57

SMS (text messages)

Reading and deleting text messages in the incoming message list

Precondition: You have opened the incoming message list (page 53).

either ...

Read textmessage

or ...

s Delete textmess. j

Once you have opened a new message it acquires the status Old textm..

Select SMS.

Open the submenu.

Read SMS:

Confirm. Use s to vi ew t he co ntinuation of the tex t

message in the display.

Delete SMS:

Select the menu item and confirm.

Hold down (back to idle status).

Deleting the entire incoming message list

This function deletes all new and old text messages in the incoming message list. Precondition: You have opened the incoming message list (page 53).

s Delete list

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

Press the display key to open the submenu.

Select the menu item and confirm.

Press the display key to confirm the prompt.

Hold down (back to idle status).

Page 58

SMS (text messages)

Replying to or forwarding text messages

While you read a text message you can use the following functions:

either ...

or ...

s Answer: Yes

or ...

s Answer: No

or ...

s Use text ~

... then

Send

or ...

s Store

Press the display key to open the submenu.

Reply to an incoming message:

Confirm. You can reply to the message immediately

in the input field.

Answer 'Yes':

Select the menu item and confirm.

Answer 'No':

Select the menu item and confirm.

Edit the incoming message and return it:

Select the menu item and confirm.

Edit text.

Press the display key to open the submenu.

Confirm and then send the message as described on

page 49. The sender’s phone number is provided automatically.

Select and confirm to store the entry.

To forward a text message, open the menu with W and select the Send option. Now send the message as described on page 49.

Page 59

SMS (text messages)

Calling back the text message sender

Open the SMS incoming message list (page 53). Now:

either ...

or ...

Dial number

or ...

s NET list

... then

Callback begins at once. The phone number is deleted from the caller list and entered in the last number redial list.

Select entry.

Press the talk key.

Press the display key to open the submenu.

Select.

Dial using network provider's prefix:

Press the display key to open the submenu.

Open the speed dial list.

Select entry and confirm. The network provider's prefix is put in front of the phone number.

If MSN next call is set for the handset (page 96), select the outgoing MSN and confirm.

To a PABX: The access code (outside line code) is automatically put before the phone number (page 122).

Copying a phone number from the SMS text into the Phonebook

You telephone can "detect" phone numbers in a received SMS. It displays these by highlighting the string of digits (max. 32 characters). If the SMS text contains multiple strings of digits, the first string of digits is highlighted. Scrolling the SMS text with s will automatically highlight the next string of digits etc..

Precondition: You have opened a text message in the incoming message list to read (page 55).

Hello Sabine, here is my new number 1234567890

Y ZXW

The string of digits is highlighted in black.

Page 60

SMS (text messages)

s Copy to dir. s~

Store

Press display key to open menu.

Select the menu item and confirm.

Go to the Name line and enter the name (max. 16-digits) (for entering text, see page 130).

Press display key to open menu.

Confirm. The entry is stored.

Hold down (back to idle status).

The phone number must be stored in the Phonebook together with its area code (prefix) so that it can also be used for sending text messages.

Adding a text message sender's telephone number to the Phonebook

Precondition: You have opened the incoming message list and selected a message

(page 53).

s Copy to dir. s~

Store

Press display key to open menu.

Select the menu item and confirm.

Go to the Name line and enter the name (max. 16-digits) (for entering text, see page 130).

You can create a special Phonebook for SMS within your main Phonebook by putting an star (*) before the names.

Press display key to open menu.

Confirm. The entry is stored.

Hold down (back to idle status).

Tex t messages to a PABX

You can only receive a text message when the Calling Line Identification is forwarded to the extension of the PABX (CLIP).

The CLIP of the phone number of the SMS centre is evaluated in your telephone. If your phone is connected to a PABX, you may have to prefix the number of the SMS

centre with an access code (this depends on your PABX). You can store the access code on your base station (page 122).

If in doubt, you can test your PABX by sending a text message e.g. to your own number and putting the access code before the number of the SMS centre. If you do not receive the message, send another one, this time without the access code.

When you send messages, your sender number may be sent without your extension number. The recipient cannot reply to you directly in this case.

Page 61

SMS (text messages)

Errors when sending and receiving a text message

Errors when sending a text message

Tex t messag e s that cannot be sent are assigned an error status e .g. FD error: and are stored in the incoming message list.

The following error codes are displayed:

Error code Description

E0 Calling Line Identification is permanently deactivated (page 23). FE Error occurred during message transfer. FD Connection to SMS centre failed.

Text messages cannot be sent or received if the number of an SMS centre is missing or incorrectly stored. Check that the number of the SMS centre has been correctly stored.

C3 Wrong recipient phone number

You can display information about the cause of errors on the screen. Precondition: You have opened the incoming message list (page 53).

s Error status

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

BACK

Scroll to the text message you were unable to send.

Open the submenu.

Select the menu item and confirm. The cause of the

error appears in the display.

Now press the display key to return to the incoming message list.

Errors when receiving a text message

A message appears on the screen if your phone cannot receive any more text messages. You cannot receive text messages under the following conditions:

◆ call diversion has been activated with Immediately,

◆ the memory (incoming and outgoing message lists) is full.

Page 62

SMS (text messages)

Self-help with error messages

Error Message Possible Cause Remedy

You cannot send messages. The "Calling Line Identification"

You receive a message whose text is incomplete.

The message is played back. Your terminal is stored in the

Messages are only received during the day.

No send centre available! SMS only saved.

(CLIP) is permanently withheld.

Message transmission was interrupted (e.g. by an incoming call).

No number or an invalid number is entered for the SMS centre activated as the send centre.

Your phone's memory is full. Delete some old messages

database of your SMS provider as having no fixed network SMS functionality, i. e. you are no longer registered with the provider.

If your SMS network provider's database does not yet know that your terminal supports fixed network SMS functionality, then it will only attempt to deliver messages during the day.

You have not entered an SMS centre.

Permit Calling Line Identification (CLIP) again (page 23).

Re-send the message.

Enter phone number (page 46).

(page 55). Register the terminal (again)

for SMS reception.

Activate an SMS centre (page 47).

If you have set up an SMS centre but have not yet registered with the centre, Sending text notification appears in the display. The message is stored in the incoming message list FD error: .

Page 63

Operating the answering machine

The device has three answering machines (AB1, AB2, AB3), which can be used independently of each other. You can operate the answering machines either directly via the base station, a registered handset or by remote control (internal or external call to the answering machine, see page 70).

Answering machines are not assigned an MSN (factory default).

◆ AM1 answers all calls.

◆ Each answering machine can be set, operated and played back from each handset/

terminal.

One or more MSNs are assigned to each answering machine:

Each answering machine can only be set and played back using handsets/terminals with the same receive MSN. Exception: If a receive MSN is exclusively assigned to an answering machine, then this answering machine can be used from all internal users.

If an answering machine is being used by a user (directly or via remote

The date and time of each message is logged, provided these items have been set correctly (page 83).

You can hide answering machines you do not wish to use, see page 75. Definitions of terms used below:

Message Message that a caller leaves on the answering machine. Memos "Spoken notes" that you can leave on the answering machine for

AM mode Answer and record or announce only.

Answer and record mode

Announce only mode The caller hears the announcement but cannot leave a message.

operation), no other user can access the answering machine during this time.

members of your family or office colleagues, for example.

The caller hears the announcement and may then leave a message.

Selecting an answering machine

s Answering mach. s AM1

The list only contains the shown answering machines. If only one answering machine is shown, the list is skipped.

Open the menu.

Select the menu item and confirm.

If necessary, select answering machine and confirm,

e.g. AM1 .

If AM lock is set (page 78): enter the answering machine PIN and confirm.

Page 64

Operating the answering machine

Activating/deactivating the answering machine

You can only activate/deactivate an answering machine when time control is not active (page 79).

Precondition: You have selected an answering machine (page 61).

either ...

s Activate?

or ...

s Deactivate?

When activating, the remaining memory time (in %) is shown on the display. Which AM mode the answering machine assumes after activation (answer and record

mode or announce only mode) depends on the announcement selected (page 62). You can only activate an answering machine in answer and record mode if there is

memory still available. If the remaining memory is less than 60 seconds, you will be prompted to delete old messages. When the remaining memory is less than 10 seconds, the answering machine is started in announce only mode.

If the answering machine is activated the ö key is illuminated.

Activate the answering machine:

Select the menu item and confirm.

Deactivate the answering machine:

Select the menu item and confirm.

Selecting announce only and AM mode

You can act i vate Announcement 1 , Anno uncement 2 or Announce m. only for each answering machine. As supplied, the three announcements already contain standard announcements. You can delete the pre-recorded announcement and record your own announcement.

When you select an announcement you also determine in which AM mode the answering machine is to run (page 61).

◆ Announcement 1 , Announcement 2: Answer and record mode

◆ Announcem. only: announce only mode

In answer and record mode a Concl.announcem is given automatically at the end of a recording provinding you have recorded a concluding announcement (page 63).

When the phone is supplied Announcement 1 is selected. The Concl.announcem contains nothing.

Precondition: You have selected an answering machine (page 61).

s Announcements s Announcement 2

Select

Select the menu item and confirm.

Select announcement, e.g. Announcement 2

‰ = activated).

(

Press the display key to open the submenu.

Confirm. The previously set announcement is

automatically deactivated.

Page 65

Operating the answering machine

The answering machine switches automatically from recording mode to announce only mode when the memory is full. As soon as memory space

is made available (e.g., because you have deleted some messages) the answering machine automatically switches back to answer and record mode.

Recording/changing announcements

You can record the following announcements: Announcement 1 , Announcement 2, Announcem. only and Concl.announcem.

Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Announcements s Announcement 2

s Record

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

START

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

STOP

Recording is automatically terminated if:

◆ if you pause for more than 8 seconds when recording your announcement

◆ the memory is full. Delete old messages or announcements you no longer require.

The announcement will not be stored if you press the end call key during the recording or repeat playback.

Select announcement, e.g. Announcement 2

‰ = activated).

(

Press the display key to open the submenu.

Select the menu item and confirm.

Press the display key to start recording.

Say the announcement message.

Press the display key to end the recording. The announcement is repeated for you to check.

Playing back/deleting announcements

Precondition: You have selected an answering machine (page 61). You can only delete

announcements you have recorded yourself. The default announcement cannot be deleted.

Select the menu item and confirm.

s Announcements s Announcement 2

either ...

s Play back

or ...

s Delete

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

Select announcement, e.g. Announcement 2

‰ = activated).

(

Press the display key to open the submenu.

Play back the announcement:

Select the menu item and confirm.

Delete the announcement:

Select the menu item and confirm.

Press the display key to confirm the prompt.

Page 66

Operating the answering machine

Recording memos

Memos are "spoken notes" recorded, for example, for members of your family. A memo is played back, saved and deleted in the same way as a message. If there is a new memo, the message key f flashes on all handsets assigned to the answering machine.

You can also record memos when the answering machine is deactivated. When the memory is full, and when there are pauses in the recording longer than 8

seconds, the recording of the memo is cancelled automatically. Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Memos s Record memo

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

START

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

STOP

Select the menu item and confirm.

Press the display key to start recording.

Say the memo message.

Press the display key to end the recording.

To cancel the recording, press the display key

BACK.

Two -way re co rd in g

You can make a two-way recording of a call. The two-way recording can then be played back or deleted like a message.

During a call:

s Record s AM1

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

STOP

The two-way recording is also ended when the call ends or when the memory is full. You should inform the person you are speaking to in advance that you are making a two-way recording.

Open the menu.

Select the menu item and confirm.

Select an answering machine and confirm,

e.g. AM1 . The two-way recording starts at once.

Press the display key to end the two-way recording.

Page 67

Operating the answering machine

Picking up a call from the answering machine

You can pick up a call, even if the answering machine has already switched itself on (the ö key is flashing), your announcement is running or the caller is already leaving a message. When you pick up the call the recording stops.

Precondition:To pick up an answering machine call, the minimum authorisation "Answer only" is required (page 90).

Automatic call pick up is activated (see page 82, factory default):

/ d

Press the talk or handsfree key. You pick up the call.

Automatic pickup is deactivated:

/ d

Press the talk or handsfree key.

either ...

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

OP.LIST

Press the display key to screen the call. The caller cannot hear you.

or ...

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

Press the display key to pick up the call.

In order to call another external party while the answering machine is recording a call you must deactivate the automatic pickup (page 82).

Playing messages

New messages are indicated by the flashing message key f. Pressing the message key f gives you direct access to the new messages.

You can also open the lists of messages via the menu. Precondition: You have selected an answering machine (page 61).

Confirm. Playback starts with the newest message.

Messages

When all the messages have been played back you will be asked whether you wish to delete the messages.

The following is shown on the screen for each message:

Date and time of call

Caller's phone number

12.09.03 09:45 1234567890

1/15

ZY Ï W

Number of the message displayed

Total number of messages in the list

If automatic pause is activated the answering machine switches to pause mode after playing back a message. Press the display key Ï or the ô key to continue playback.

Page 68

Operating the answering machine

Jumping to the next or previous message during playback

s t

Switching to pause mode during playback, ending pause mode

Continue

Go to the next message.

Jump to the previous message.

Repeat the last 5 seconds of the current message. If less than 5 seconds have elapsed, the current message is played back from the beginning.

Switch to pause mode.

Confirm. Continue playback.

Returning a call during playback

You can call back a caller immediately while a message is being played. Precondition: The caller's number has been identified.

During playback:

either ...

s Call back

or ...

s NET list

Press the display key to open the submenu.

Call back:

Select the menu item and confirm.

Call back using the network provider's phone number:

Select the menu item and confirm.

Select the network provider's number and confirm.

Page 69

Operating the answering machine

Playing a message to another caller

During an external call you can play messages from the answering machine to the person you are calling.

Precondition: The same receive MSN is assigned to the handset and the answering machine.

During the call:

s Play message s AM1

s W s Playback

s Exit

Press the display key to open the submenu.

Select the menu item and confirm.

If necessary, select answering machine and confirm,

e.g. AM1 .

If AM lock is set (page 78): enter the answering machine PIN and confirm.

Information about the oldest message is displayed on the screen. The message is not played back.

Select message and open the submenu.

Select the menu item and confirm. The playback

starts. The other party can hear the message being played.

End playback:

Press the display key to open the submenu.

Select the menu item and confirm. The playback

stops. You can speak to the caller again.

Playing back memos

Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Memos s Play memo st

Select the menu item and confirm.

Jump to the next or previous memo.

Page 70

Operating the answering machine

Setting the playback speed

You can set the playback speed of messages/memos in four levels: Slow, Normal speed, Fast or Very fast. When the phone is supplied Normal speed is set for all answering machines.

During playback:

s Speed s Fast

Playback continues at the new speed. All subsequent messages/memos are played back at this speed until you make another change.

Press the display key to open the submenu.

Select the menu item and confirm.

Select the speed level and confirm,

e.g. Fast (

‰ =set).

Deleting messages/memos

You can delete messages or memos individually or all together. Only messages and memos that have been listened to for at least 3 seconds can be deleted. These recordings are then designated as "old".

Deleting single messages/memos

Precondition: You have selected an answering machine (page 61).

either ...

Messages

s Delete message

or ...

s Memos s Play memo

s Delete curr.memo

Delete a single message:

Confirm. Message playback begins.

Select message.

Press the display key to open the submenu.

Select the menu item and confirm. The current

message is deleted.

Delete a single memo:

Select the menu item and confirm.

Select memo.

Press the display key to open the submenu.

Select the menu item and confirm. The current

memo is deleted.

Page 71

Operating the answering machine

Deleting all old messages/memos

Precondition: You have selected an answering machine (page 61).

either ...

Messages

s Del.old messages

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

or ...

s Memos s Play memo

s Delete old memos

[RRRRRRRRRRRRRRRRRRRRRRRRRR ]

YES

Delete all old messages:

Confirm. Message playback begins.

Press the display key to open the submenu.

Select the menu item and confirm.

Confirm.

Delete all old memos:

Select the menu item and confirm.

Press the display key to open the submenu.

Select the menu item and confirm.

Confirm.

Marking an old message or memo as "new"

You can mark messages/memos you have already played back as "new". This will display this message/memo on the handset as a new entry by flashing the message key f or by text in the display.

Pressing the messages key f gives you direct access to the message/memo once more.

During playback:

s Status to 'new'

Press the display key to open the submenu.

Select the menu item and confirm. The current

recording is given the status "new".

If other recordings are available, playback continues.

Adding a number to the Phonebook

While a message is being played back you can display the caller's phone number and store it in the Phonebook.

Precondition: The caller's number has been identified. During playback:

s Save number ~

Store

Press the display key to open the submenu.

Select the menu item and confirm.

Enter name.

Press the display key to open the submenu.

Confirm.

Page 72

Operating the answering machine

Remote control

You can control your answering machine remotely from a registered handset or any external connection or mobile telephone, e.g., to play back and delete messages. Apart from the first step, the procedure is the same for both kinds of remote control.

Precondition:

◆ Remote control from an external connection is only possible if you have defined an

AM PIN (page 78). You must always enter the AM PIN when operating from an external device.

◆ To be able to operate an answering machine from an external device fully (change

settings, delete messages) you must enable remote control and remote delete (see below).

Notes on remote control

If a function requires two keys to be pressed, then you must press both keys within 4 seconds. Otherwise the entry is terminated or only the function of the second key is carried out. If you press the wrong key first you can press E to cancel the wrong entry.

You can call up voice-guided help for some functions:

0; :; F; 9;

Help with deletion

Help with new messages/phrases

Help with recording

Help with different operating modes

Enabling remote control and remote delete

When the phone is supplied, remote control and remote delete are deactivated. You must enter the settings for each of the three answering machines you wish to operate remotely.

Preconditions:

◆ You have selected an answering machine (page 61).

◆ To a ctivate Remote control: You have assigned a PIN to the selected answering

machine (page 78).

Select the menu item and confirm.

s Settings s Remote options

Remote control

s Remote delete

Select the menu item and confirm.

Set remote control:

Select the menu item and confirm

‰ = activated).

(

If required, set remote delete:

Select the menu item and confirm

‰ = activated).

(

Page 73

Operating the answering machine

Introduction to remote operation while you are away from home

For remote control you need a telephone that transmits DTMF tones (tone dialling). It is important to enter the AM PIN immediately while the announcement is being played. In addition Remote control and, if required, Remote delete must be activated.

~ ~

If the AM PIN is entered three times incorrectly in succession, the connection is interrupted.

After this you can operate the answering machine using the key commands (page 72).

Dial your own telephone number.

When the announcement starts, enter the AM PIN at once.

Introduction to remote operation from a handset (internal)

Comfort handset

INT

[RRRRRRRRRRRRRRRRRRRRRRRRR]

LIST

Handset made by another manufacturer (GAP mode)

Lift the handset and if necessary, press another key to initiate an internal call.

Press INT.

Press the display key.

Select an confirm the internal phone number for the

answering machine: 91 for AM1, 92 for AM2 or 93 for AM3.

If the AM lock has been set (page 78), enter the AM PIN.

Enter internal phone number for the answering machine: 91 for AM1, 92 for AM2 or 93 for AM3.

If the AM lock has been set (page 78), enter the AM PIN.

Cordless phone adapter and normal telephone

Automatic line seizure must be activated. As supplied, automatic line seizure is activated!

Lift the receiver and then:

Enter internal phone number for the answering machine: 91 for AM1, 92 for AM2 or 93 for AM3.

If the AM lock has been set (page 78), enter the AM PIN.

Page 74

Operating the answering machine

Key sequences for remote control

Once you have initiated remote control of the answering machine, the functions of the keys are the same for all telephones.

AB3

Pause/Stop Record

DEF

Announcemen

t On/Off O perating mode

GH9

New Delete Status/Help

:0;

Playing back messages and memos

All messages

New messages only

Pause/Stop

Continue playback

End playback

Skipping messages and memos

To start of message

To t he prev ious mess age

To t he next me ssage

Deleting messages and memos

Single message during playback

All messages after playback

B :B

E E

A AA

0B 0B

Page 75

Recording an announcement

Announcement 1

Announcement 2

Announcement

Concluding announcement

Playing back an announcement

Announcement 1

Announcement 2

Announcement

Concluding announcement

Selecting an announcement

Announcement 1

Announcement 2

Announcement

Concluding announcement

Recording internal memos

Begin recording

End recording

Activating/deactivating the answering machine

Activate/deactivate

Help

Check settings

Check functions requiring one key to be pushed

Check functions requiring two keys to be pushed

End check

FGA FGB

FG3

FGD

;

;;

see page 70

Operating the answering machine

Page 76

Setting the answering machine (on Top E604 ISDN)

Once you have connected your telephone your answering machine is ready for use. Answering machine AM1 is set to be shown and activated. It records all messages (on

all receive MSNs). AB1 can be played back and set from all handsets (factory default). All phrases in the answering machine are in English (default setting).

AB2 and AB3 are hidden by factory default (page 75) and deactivated. To use them, they must be shown and all shown answering machines must be assigned their own incoming MSN.

You can configure AM1, AM2 and AM3 separately.

Setting a different language

You can change the language for voice prompt and the pre-recorded announcement.

Requirement: You have selected an answering machine.

Comfort handset Top S328/S326i/E6x4i

v æ

s Settings s AM language

Open the menu.

Select the answering machine and confirm.

Select the menu item and confirm.

Select the language.

Assigning a receive MSN

You can assign one or more receive MSN's to each (shown) answering machine (AM1, AM2, AM3). However, each MSN can only be assigned to one answering machine (only one recording can be running at any one time).

s Set base s Settings s Setup user

Setup device

s Receive MSN

Open the menu.

Select the menu item and confirm.

Confirm.

Select answering machine, INT 91: AM 91 for AM1, INT 92: AM 92 for AM2 or INT 93: AM 93 for AM3.

Open the submenu.

Select the menu item and confirm.

Page 77

Setting the answering machine (on Top E604 ISDN)

Select the receive MSN and confirm, e.g. MSN1:

Once an answering machine has been assigned to a receive MSN it can only be set and operated via handsets/terminals to which the same receive MSN is assigned.

Anna. Only the MSN's that are still not assigned to an answering machine are offered.

Repeat this process for all receive MSNs you want to assign to the answering machine (‰ = activated).

Hold down (back to idle status).

Hiding/showing an answering machine

If you only want to use one or two answering machines for your connection, you can hide the other answering machine(s) from all displays and menus. By default, AM1 is shown, AM2 and AM3 are hidden.

When hidden there must be no messages or memos remaining in the answering machine:

◆ If there are new messages/memos you have not yet played back on the answering

machine, you will be notified when you try to hide it. The answering machine will continue to be shown.

◆ If, when you wish to hide an answering machine, it still contains old messages/

memos that have already been played back, you will be asked if you wish to delete the old recordings. The answering machine is only hidden if you confirm with

YES.

s Set base s Settings s Setup user

Setup device

either ...

s Hide AM?

or ...

s Show AM? j

When an activated answering machine is hidden it is deactivated. When it is set to show again, the answering machine returns to the status it had before it was hidden.

Open the menu.

Select the menu item and confirm.

Confirm. The list of internal numbers is displayed.

Select the internal numbers for the answering machine (INT 91, INT 92 or INT 93).

Open the submenu.

Hide answering machine:

Select the menu item and confirm.

Show answering machine:

Select the menu item and confirm.

Hold down (back to idle status).

Page 78

Setting the answering machine (on Top E604 ISDN)

Specifying the number of rings before the answering machine starts

You can set when you want the answering machine to activate (after how many rings). The options are: 1 ring tone, 2 ring tone, ..., 9 ring tone. Instead of a set number of rings, you can also choose the cost saving setting Automatic 2/4 (factory default). In this setting the answering machine activates automatically:

◆ after 2 rings if there are new messages;

◆ after 4 rings if there are no new messages.

When operating remotely (page 70) by the third ring you will know that there are no new messages (otherwise the answering machine would have already activated). There will be no call charges if you hang up now.

Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s No. of rings s Automatic 2/4

Select the menu item and confirm.

Select the number of rings or Automatic 2/4 and

confirm (

Hold down (back to idle status).

‰ = set).

Activating/deactivating voice announcement of date and time

You can have the recording date and time (time stamp) announced when each message/memo is played back (activated when supplied).

Precondition: You have selected an answering machine (page 61).

s Settings

Message/Memo

s Time stamp j

Select the menu item and confirm.

Confirm.

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Page 79

Setting the answering machine (on Top E604 ISDN)

Setting the recording time and recording quality

You can set the maximum length of a message and its recording quality. The recording quality determines the total recording time of your answering machine.

On the High quality setting the total recording time is up to 12 min, on Long recording (standard quality, generally adequate) up to 25 min. The Long recording recording quality and the Maximum recording time are set by factory default.

The recording of a call ends:

◆ after a pause in speaking lasting more than 8 seconds;

Setting the recording time

You can limit the maximum length of a message to 1 minute, 2 minutes or 3 minutes. If you set the memory is full).

Precondition: You have selected an answering machine (page 61).

s Settings

Message/Memo Message length

s Maximum

◆ at the end of a call; the caller terminates the connection;

◆ after the maximum set recording time has elapsed, if the setting

Maximum was used, when the memory is full.

Maximum for the recording time (factory setting) then it is "unlimited" (until

Select the menu item and confirm.

Confirm.

Select the recording time and confirm,

e.g. Maximum (

Hold down (back to idle status).

‰ = activated).

When the recording duration is reached, the concluding announcement

is played automatically, if recorded. Then the connection is closed down. There is no limit to the duration of memo recordings.

Setting recording quality

Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s AM quality

either ...

High quality

or ...

s Long recording j

Select the menu item and confirm.

Set high quality:

Confirm (‰ = activated).

Set long recording:

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Page 80

Setting the answering machine (on Top E604 ISDN)

Activating/deactivating automatic pause

If automatic pause is activated the answering machine switches to pause mode after playing back a message or memo. The next message will not be played back until you press the Ð display key or the ô key.

When the phone is supplied automatic pause is deactivated. Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s Automatic pause j

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Locking the answering machine, defining AM PIN

You can protect your answering machine against unauthorised access. To do this, define an AM PIN (Personal Identification Number) and activate the AM- lock. The settings may then only be changed and the messages played back after the PIN has been entered.

The answering machine can only be controlled remotely if you have defined an AM PIN.

Entering and changing the AM PIN

When supplied, the AM PIN is preconfigured to 0000. Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s Change AM-PIN

If you make an error when keying in the AM PIN you can delete your entry using the ß key and enter it again.

Select the menu item and confirm.

Enter new AM PIN (max. 8 digits) and confirm.

Repeat the new AM PIN and confirm.

Activating/deactivating the AM lock

When the phone is supplied the answering machine lock is deactivated. Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s AM lock

Select the menu item and confirm (‰ = activated).

Page 81

Setting the answering machine (on Top E604 ISDN)

Setting time control

You can set the answering machine so that it is activated or deactivated depending on the time of day, as well as using different announcements depending on the time of day.

You can define (for the 24-hour day) up to four time sections with different settings for the answering machine. You must specify a start time for each time section. The start time of the 2nd time section is the end time of the 1st time section, etc.. The start time of the 1st time section is the end time of the last defined time section. For each section, you can set if the answering machine should be activated/deactivated and which announcement or announcement only should be used.

You specify the time control for work days (Monday to Friday). At the weekend (Saturday and/or Sunday), either the time control for working days can be used, one of the announcements is activated for the entire day, or the answering machine is deactivated for the entire day.

Example:

The answering machine in your office should be deactivated during normal office hours (8:00 to 5:00 p.m.). The answering machine should only be activated during the lunch hour (12:00 to 1:00 p.m.) using announcement 1. After office hours (5:00 to 8:00 p.m.) the answering machine should use announcement only. The following time sections must be defined:

1. Start time 08:00, AM off

2. Start time 12:00, announcement 1

3. Start time 13:00, AM off

4. Start time 5:00 p.m., announce only

Defining start times and announcements for Monday to Friday

Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s Time control s Mon - Fri

s Select ann. s Announcement 1

{

Select the menu item and confirm.

Select the menu item and confirm. ‰ = at least one

start time is entered.

Select entry for the time section, e.g. **:** Announcement 1, and confirm.

Select the menu item and confirm.

Announcement 1, Announcement 2, Select

Announcem. only or AM off and confirm.

Press the display key.

Page 82

Setting the answering machine (on Top E604 ISDN)

Select the menu item and confirm.

s Start time ~

Save entry

Enter the start time (4-digit). The start time specifies the end of the previous time section.

Press the display key to open the submenu.

Confirm.

Hold down (back to idle status).

Setting time control for Saturday or Sunday

With the factory default, the time control for working days is used: As for Mon-Fri. Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s Time control

either ...

s Saturday

or ...

s Sunday

... then

s As for Mon-Fri

Select the menu item and confirm.

Select As for Mon-Fri, Ann. 1 24h, Ann. 2 24h,

Ann. only 24h or AM off and confirm.

Hold down (back to idle status).

Activating/deactivating time control

By factory default, time control is deactivated. Precondition: You have at least set a start time (page 79) and have selected an

answering machine (page 61).

Select the menu item and confirm.

s Settings s Time control

either ...

Activate?

or ...

Deactivate?

Select the menu item and confirm (‰ = activated).

Activate time control:

Confirm.

Deactivate time control:

Select the menu item and confirm.

Page 83

Setting the answering machine (on Top E604 ISDN)

Activating/deactivating automatic call screening on a handset

You can set your answering machine to switch a handset assigned to it automatically to listen in when a message is recorded.

By default, automatic listen in is deactivated.

Assigning a handset

Only one handset may be assigned to an answering machine. You can choose a handset to which one of the answering machine's receive MSN's is assigned. Only terminals that support handsfree mode are displayed. Auto answer (page 82) must be activated.

Precondition: You have selected an answering machine (page 61).

Select the menu item and confirm.

s Settings s Aut. listen in s Select HS s Internal 11

Activating/deactivating listen in

You can only activate the listen in function if a handset has been assigned to the answering machine.

Precondition: You have selected an answering machine (page 61).

s Settings s Aut. listen in

either ...

Activate?

or ...

Deactivate?

Select the menu item and confirm.

Select the handset and confirm, e.g. Internal 11.

Select the menu item and confirm.

Activate listen in:

Confirm.

Deactivate listen in:

Confirm.

Page 84

Setting the answering machine (on Top E604 ISDN)

Activating/deactivating automatic pick up

With automatic call pick up, you can pick up the call from the answering machine directly (announcement or call recording is running) on any handset that has been assigned the same incoming MSN as the answering machine. You just need to press the talk key c on the handset. The recording of the call will then stop.

As supplied, automatic pickup is activated.

Requirements:

◆ To pick up a call, the minimum authorization Incoming only is required for the

handset (page 90).

◆ The answering machine and the handset have the same incoming MSN assigned to

them.

If automatic listen in is activated for a handset (page 81) then the call can only be taken on this handset.

s Set base s Settings s System settings s AM auto. pickup

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm (‰ = activated).

Page 85

Date and Time

Setting the date and time

The first time you make a call on your phone, the date and time are transmitted by the exchange.

You can choose between the 12 hour and the 24 hour display (factory setting) for the time (a.m. = 1st half of the day; p.m. = 2nd half of the day).

s Set base s Settings s System settings s Date/time

either ...

s 12 hours

s Date DD.MM

or ...

Set time

Save entry

Open the menu.

Select the menu item and confirm.

Select display modes:

If necessary, choose between 12 hours- and 24 hours

display (‰ =on). If necessary, choose between Date DD.MM (Day-

Date) and

Setting the date and time:

Select the menu item and confirm.

Enter the date and time. If necessary skip settings that are already correct using uv. If necessary, in the keys

Press the display key to open the submenu.

Select and confirm to store the setting.

Date MM.DD (Date-Day) display (‰ =on).

12 hoursdisplay use the display

AM and PM to switch between AM and PM.

Activating/deactivating time display

You can activate and deactivate the display of the date and time in your base station’s idle display.

s Settings s Time display j

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm (‰ = on).

Hold down (back to idle status).

Page 86

Date and Time

Setting appointments

You can use your base station to remind yourself of an appointment. To do this, you have to save the times.

Setting an appointment

s Reminder

Change reminder

◆ If you do not enter a message, Reminder will appear in the display at

the relevant time.

◆ How to change the volume and melody is explained starting on

page 111.

◆ An appointment will only be displayed only if the base station is in idle

status. During a call or automatic last number redial, the appointment is not displayed. In this case, the appointment alarm is made once the base station has returned to idle status.

◆ The appointment cannot be signalled during a power failure. In this

case, the appointment alarm is made as soon as the time has been reset on the system (page 83).

Open the menu.

Select the menu item and confirm.

Press the display key to open the submenu.

Select the menu item and confirm.

Enter the date and time. If necessary skip settings that are already correct using uv. If necessary, in the

AM and PM to switch between AM and PM.

keys Confirm.

Enter message (up to 16 characters) and confirm. The entry is stored.

Hold down (back to idle status).

12 hoursdisplay use the display

Cancelling an appointment

s Reminder

Delete reminder

Open the menu.

Select the menu item and confirm.

Press the display key to open the submenu.

Select the menu item and confirm. The entry is deleted.

Hold down (back to idle status).

Page 87

Date and Time

Switching off or answering an appointment alarm

An appointment is signalled with the selected ringer melody (page 112). The stored message (page 84) or Reminder is shown in the display. Press the display key switch off the appointment alarm. The appointment alarm will ring for 30 seconds if it is not answered sooner. Expired appointments remain in the memory. In order to be able to set a new appointment, you must first delete the expired appointment.

Off to

Night service

You can set up call diversion for each incoming MSN. This can be done daily for a specified period of time (Start time to End time) and if required, on the weekend (Sat/ Sun all day), automatically for all incoming calls to an external call number, to another internal subscriber, or via Top E604 ISDN to an answering machine. For example, when a business is closed (from 6:00 p.m. to 8:00 a.m.) all calls from the office can be diverted to a private number.

When forwarding a call externally, only the MSN which is assigned to the base station as the incoming MSN can be forwarded from the base station.

By default, night service is deactivated. To switch on Night service, first the forward destination must be defined.

If external call diversion to an external phone number is activated using Immediately (page 99) at the time when Night service is supposed to start, the following applies:

◆ The call is forwarded to another phone number:

Call diversion remains active until it is explicitly deactivated.

◆ The call is forwarded to the same phone number:

Call diversion is deactivated until the end time of Night service is reached.

The same applies when call diversion is set up during Night service.

Page 88

Date and Time

Setting the forward destination

Precondition: Night service is deactivated (page 88).

s Set base s Night service

s s Forward. dest.

either ...

External

Save entry

or ...

s Internal s Internal 11

or ...

s Answering mach. s AM2

... then

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm (‰ = Night

service is activated). The list of MSNs is displayed. Select MSN and confirm, e.g. MSN1: Anna.

Select the menu item and confirm (‰ = set).

Set the external forward destination:

Select the menu item and confirm.

Enter the external destination phone number.

Press the display key to open the submenu.

Select the menu item and confirm.

Set the internal forward destination:

Select the menu item and confirm.

Select internal number, e .g. Internal 11.

Select the answering machine:

Select the menu item and confirm.

Select the answering machine you would like e.g. AM2 . The calls are forwarded to the selected answering machine.

Hold down (back to idle status).

◆ Night service, internal: If the internal user is not registered or cannot

be reached (e.g. terminal deactivated), the call is not signalled and the caller receives the busy signal.

◆ Night service to an answering machine: Even if the answering

machine is deactivated, a call is signalled on the answering machine and the answering machine takes the call after the set number of rings (page 76).

Page 89

Date and Time

Entering the start and end time for Night service

By default, the Start time is pre-set to 20:00 or 8:00 pm, and 08:00 or 8:00 am for the

End time.

s Set base s Night service s

either ...

s Start time ~

or ...

s End time ~

... then

Save entry

Open the menu.

Select the menu item and confirm.

Select MSN and confirm, e.g. MSN1: Anna.

Enter the start time:

Select the menu item and confirm.

Enter the start time (4-digit).

Enter the end time:

Select the menu item and confirm.

Enter the end time (4-digit).

Press the display key to open the submenu.

Confirm.

Hold down (back to idle status).

Activating/deactivating Saturday/Sunday all day Night service:

If Sat/Sun all day is set, then Night service is active between the indicated start and end times from M-F, and all day on weekends. If Sat/Sun all day calls are forwarded on the weekend between the set start and end time.

By factory default, Sat/Sun all day

s Set base s Night service s s Sat/Sun all day

is activated.

Open the menu.

Select the menu item and confirm.

Select the menu item and confirm. Select MSN and confirm, e.g. MSN1: Anna. Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

is deactivated, then

Page 90

Date and Time

Activating/deactivating Night service

You can only activate Night service when you have entered a forward destination for the incoming MSN and when there is no forward destination currently activated for it.

s Set base s Night service s

either ...

Activate?

or ...

Deactivate?

If Night service is activated for an MSN, Night service is marked with ‰.

Open the menu.

Select the menu item and confirm.

Select MSN and confirm, e.g. MSN1: Anna.

Activating Night service:

Select the menu item and confirm.

Deactivating Night service:

Select the menu item and confirm.

Hold down (back to idle status).

Page 91

Security settings

Changing the system PIN

You can protect the following settings against unauthorised access using the system PIN (Personal Identification Number):

◆ Call charge settings (i / Costs)

◆ Internal and external call diversion

◆ (i Set base/ Ext. call forw. or Int. call forw .)

◆ Subscriber configurations, security, ISDN, and system settings (i / Set base /

Settings)

◆ Getting started wizard (i / Set base / Installation)

The system PIN will not work with the number 0000. When supplied, the system PIN is preconfigured to 0000.

s Set base s Settings

Security Change PIN

~ j

Memorise the new system PIN! If you forget it, the device will require

technical intervention (there is a charge for this). If this happens, contact the Swisscom Hotline.

Open the menu.

Select the menu item and confirm.

Providing you choose a number other than 0000: Enter PIN and confirm.

Confirm.

Select the menu item and confirm.

Enter new system PIN (up to 8 digits, 0 to 9) and confirm.

Repeat the new system PIN and confirm.

Hold down (back to idle status).

Page 92

Security settings

Defining authorisation

You can set different authorisations for all registered devices:

◆ Unrestricted (set as factory default)

All devices can answer incoming calls and make internal/external calls.

◆ Incoming only

The devices can only answer incoming calls. External calls are not possible. Internal calls can be made. Emergency numbers can be dialled.

◆ Internal only

The devices can only make and answer internal calls. Emergency numbers can be dialled.

s Set base s Settings

Security

s Authorisation s Int.11

s Internal only

Open the menu.

Select the menu item and confirm.

If required, enter the PIN and confirm (page 89).

Confirm.

Select the menu item and confirm.

Select internal number, e .g. Int.11 .

Press the display key to open the submenu. Select authorisation and confirm (‰ = set),

Internal only.

e.g.

Hold down (back to idle status).

Emergency numbers

By default, the country-specific emergency numbers are entered (No. 117, 118, and

144). You cannot change or delete these. You can enter five emergency numbers of your own.

The emergency number can also be dialled by a handset with restricted authorisation (e .g. Internal only).

Page 93

Security settings

Setting up, editing, reading and deleting personal emergency numbers

s Set base s Settings

Security

s Emergency nos. s <no entry>

either ...

Change number

Save entry

or ...

s Display number

or ...

s Delete number j

Open the menu.

Select the menu item and confirm.

If required, enter the PIN and confirm (page 89).

Confirm.

Select. The emergency numbers list is opened. Select list entry, e .g. <no entry>.

Press the display key to open the submenu.

Set up or edit emergency number:

Confirm.

Enter new emergency number (up to 32 digits) or edit existing emergency number. You can transfer the number from the Phonebook h .

Press the display key to open the submenu.

Confirm.

View emergency number:

Select the menu item and confirm.

Delete emergency number:

Select the menu item and confirm.

Hold down (back to idle status).

If your phone is connected to a PABX you may have to enter the applicable access code (outside line code, e.g. 0; see page 122) before the

emergency number. This also applies to preset emergency numbers for which you need to re-enter e.g. "0117", "0118" and "0144" as an alternative.

Page 94

Security settings

Dialling emergency numbers

Precondition: The base station is blocked for external dialling (page 90).

[RRRRRRRRRRRRRRRRRRRRRRRRRRR]

EMERG.

... then

If the dialled number does not match the emergency number entered, the call is rejected with the display "Number is not emergency no.".

The following emergency numbers for Switzerland are programmed ex works:

117 Police

118 Fire department

144 Sanitation department

Lift the receiver.

Press the display key.

Dial the emergency number:

Enter the emergency number.

Page 95

System settings

The abbreviations in brackets after the titles indicate the ISDN service concerned. Some features may only be used if they have been authorised by the network provider (there may be an extra charge).

Changing the name for an internal user

By factory default, all internal numbers are given the names Int.11 , Int.12 , etc., according to their numbering. You can change these entries to suit your individual needs.

s Set base s Settings

~ s Setup user s Setup device s Int.11 W

Name

~ W

Save entry

Since names are saved in the base station, another name can be allocated

to a terminal when registering to a different base. This makes it possible to identify which base the terminal is currently connected to.

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select internal number and open submenu, e.g.Int.11 .

Confirm.

Change the name and open the submenu.

Confirm. The name is now shown in the internal list,

including when an internal call is made from this internal number.

Setting up/deleting ISDN phone numbers (MSN)

Your ISDN connection offers you two telephone lines (B channels) that you can use at the same time. You can set up a maximum of ten individual phone numbers (MSNs) on your base station.

The MultiLine connection provides three call numbers. All further numbers must be activated.

Page 96

System settings

Setting up an ISDN phone number (MSN) / changing the name

If you have not saved all the phone numbers with the Getting started wizard (page 16), you can enter them now. All phone numbers that are subsequently stored are

automatically assigned to all registered terminals.

Each newly set up phone number automatically gets its own ringer melody, which can be changed to suit your individual requirements (page 97).

s Set base s Settings ~ s ISDN settings

Set up MSN

s W

Edit entry

Save entry

The MSN must be programmed without the area code (e.g. 031).

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Confirm.

Select MSN and open submenu, e.g. MSN1: Anna.

Confirm.

Enter a name (up to 16 characters – optional) (for inputting text see page 130).

Scroll to the line <Number> and enter the phone number.

Press the display key to open the submenu.

Confirm.

Cancelling ISDN phone numbers (MSN)

s Set base s Settings

~ s ISDN settings

Set up MSN

s W s Delete entry

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Confirm.

Select MSN and open submenu, e.g. MSN1: Anna.

Select the menu item and confirm.

If the MSN you have cancelled was the send MSN (page 96) of an internal

user then a new send MSN (the MSN with the lowest ranked number) will automatically be assigned to this internal user.

Page 97

System settings

Assigning a phone number (MSN)

You can assign particular individual phone numbers (MSN's) to registered terminals. When doing this determine

◆ which phone number makes a registered terminal ring (receive MSN),

◆ under which number an internal user dials (send MSN).

Assigning a receive MSN

As supplied, a newly registered handset will ring whenever a phone number you have set up is dialled.

If you only want to assign the terminal specific receive MSNs:

s Set base s Settings

~ s Setup user s Setup device

s Int.11 W

s Receive MSN s

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select internal number of the terminal and open the submenu, e.g. Int.11 .

Select the menu item and confirm. Select MSN and confirm, e.g. MSN1: Anna

(‰ =set).

Hold down (back to idle status).

Page 98

System settings

Assigning a send MSN

When the phone is supplied no send MSN has been entered. The telephone exchange adds the send MSN.

You can define one send MSN per internal user. This MSN is shown to the person you call and the call is also charged to this MSN.

s Set base s Settings

~ s Setup user s Setup device s Int.11

s Send MSN s

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select internal number, e .g. Int.11 .

Press the display key to open the submenu.

Select the menu item and confirm.

Select MSN and confirm, e.g. MSN1: Anna

(‰ = set).

Hold down (back to idle status).

Setting up the list of send MSNs for the next call

You can set up your base station so that after lifting the receiver or pressing the handsfree key d a list of all available send MSNs is displayed.

By factory default, MSN next call is not activated.

s Set base s Settings

~ s Setup user s Setup device

s Int.11 W

s MSN next call j

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select the menu item and confirm. The list of

entered internal numbers is displayed.

Select internal number of the terminal and open the submenu, e .g. Int.11 .

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Page 99

System settings

Setting up a busy signal when the MSN is being used (Busy on Busy)

This setting allows callers to get a busy signal immediately when an external call is already being made on this MSN, independent of the setting Call waiting.

By factory default, the function is not set.

s Set base s Settings

~ s ISDN settings s Busy on busy j

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select and confirm (‰ = activated).

Hold down (back to idle status).

Assigning an MSN a ringer melody

Each receive MSN is assigned a ringer melody when setting up. You can change this assignment for each receive MSN individually. This means that all terminals will use this ringer melody to indicate an incoming call to a receive MSN.

s Set base s Settings

~ s ISDN settings

Set up MSN

s W s Ringer melody uv j

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Confirm.

Select MSN and open submenu, e.g. MSN1: Anna.

Select the menu item and confirm.

Select melody and confirm, e.g. Ringer Melody: 5.

Hold down (back to idle status).

Page 100

System settings

Setting up rejecting for the entire MSN group

You can reject an external call not only on your base station, but for all members of an MSN group. Pressing The entire group will no longer be called. A waiting call can also be rejected during a call. The call is added to the caller list.

By factory default, the function is not activated.

REJECT will give the caller a busy signal instead of a ringing tone.

s Set base s Settings

~ s ISDN settings s Reject all j

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select the menu item and confirm (‰ = activated).

Hold down (back to idle status).

Diverting calls

Diverting internal calls

By factory default, internal call diversion is deactivated.

Setting up the forward destination

To make this function easier to use, you can also set one of the function keys accordingly (page 114).

◆ Only one forward destination can be selected for internal call

diversion.

◆ Only one-level call diversion is supported: If the subscriber to whom

you divert your calls has activated their own call diversion, this is no longer effective. The forwarded call will ring at the party you diverted it to.

s Set base s Forward. base

~ s Forward. dest. s Int.11

Open the menu.

Select the menu item and confirm.

Enter system PIN if required (page 89).

Select the menu item and confirm.

Select internal number, e .g. Int.11 .

‰ = activated).

(