SWCorp WALK-IN TUB OPERATING INSTRUCTIONS

WALK-IN TUB MANUAL
INSTALLATION & OPERATING INSTRUCTIONS
WI-3.3 THIS LATEST MANUAL VERSION SUPERSEDES ALL PREVIOUS VERSIONS.
FOR MODELS
2646** 2653** 2739** 2747** 2753** 2851** 2853** 2952** 2953**
3053** 3054** 3153** 3060** 3140** 3238** 3260** 3660**
**
MANUAL IS FOR MULTIPLE WALK-IN TUB MODELS. IMAGE MAY VARY FROM ACTUAL PRODUCT.
INSTALLATION & OPERATING INSTRUCTIONS
DON’T WAIT! REGISTER NOW!
Register your product within 90 days to ensure your bathtub is recognized as an ofcial purchase and is eligible for warranty coverage.
Mail in the completed registry card (Pg. 2) or register online at www.SWCORP.com/register.
5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
WALK-IN TUB MANUAL
PRODUCT REGISTRATION

PRODUCT REGISTRATION*

IMPORTANT: YOUR WARRANTY WILL NOT BE RECOGNIZED UNLESS THIS CARD IS FULLY COMPLETED AND RETURNED OR ONLINE REGISTRATION IS COMPLETED.
To ensure that your warranty is registered and conrmed please do one of the following:
1. Register online at www.SWCORP.com/register. You will be asked to fill out the
same information you would in the registration card. Registering online is fast, secure and ensures we receive your information.
OPERATING INSTRUCTIONS
PRODUCT REGISTRATION
2. Complete, cut-out and mail the registration card below. By returning this registration
card we confirm the date of purchase for your new product. This confirmation will allow us to process any warranty claims.
Mail the card to: 5701 NW 35 Avenue, Miami, FL 33142
CUT ALONG DOTTED LINE.
Product Registration Card
Name ..................................................................................... Address ....................................................................................................................
City ............................................... State ........................... Zip ..............................
Phone ........................................... Email ....................................................................
Date of Purchase........................... Order or Purchase # .................................................... SKU or Model # .........................................................
Installer’s Name ..................................................................... Phone ................................................................................
I have read the Owner’s Guide carefully and understand and agree that any installation, operation or maintenance of the bathtub must be done strictly in accordance with instructions and guidelines contained in the owner’s manual and installation guide.
Signature.............................................................................. Date ..................................................................................
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5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
WALK-IN TUB MANUAL
TABLE OF CONTENTS
TABLE OF CONTENTS
PRODUCT REGISTRATION ......................................................................................... 2
THANK YOU FOR YOUR PURCHASE ............................................................................. 4
SAVE THIS MANUAL! ............................................................................................... 5
UNPACKING THE UNIT .............................................................................................. 6
PRE-INSTALLATION ................................................................................................. 7
INSTALLATION PREPARATION .................................................................................... 8
ELECTRICAL PREPARATION ....................................................................................... 9
INSTALLATION PROCEDURES .................................................................................... 10
DRAIN CONNECTION ................................................................................................ 11
CONNECTING THE AUTO DRAIN .................................................................................. 12
CONNECTING DOOR DRAIN ....................................................................................... 14
INSTALLATION AND EXTENSION PANELS ...................................................................... 15
FAUCET INSTALLATION ............................................................................................. 16
OPERATING SAFETY INSTRUCTIONS ............................................................................ 17
OPERATING INSTRUCTIONS ...................................................................................... 19
TUB CONTROLS ...................................................................................................... 20
CLEANING AND MAINTENANCE .................................................................................. 21
WARRANTY ........................................................................................................... 22
RETURN POLICY ..................................................................................................... 23
TABLE OF CONTENTS
5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
WALK-IN TUB MANUAL
THANK YOU & CONTACT INFORMATION
THANK YOU FOR YOUR PURCHASE!
The purchase of a walk-in bathtub is made out of a necessity for safety, comfort and quality of life. It is not a small investment but it
pays for itself by recapturing the peace of mind and freedom you once had.
Our mission is to provide anyone with limited mobility the tools they need to once again enjoy the complete bathing experience.
To help ensure you get the most out of your investment below is list of ESSENTIAL DO’s and DON’Ts that must be kept in mind
during and after your bathtub’s installation.
ESSENTIAL DO’S & DON’TS
THANK YOU / CONTACT
DO REGISTER YOUR PRODUCT!
Register your product within 90 days to ensure your bathtub is recognized as an official purchase and is eligible for warranty coverage. Mail the completed registry card (Pg. 2) or register online at www.SWCORP.com/register.
DO LEVEL THE TUB USING THE BUILT-IN LEVELING FEET TO PREVENT DOOR LEAKAGE!
Every walk-in bathtub comes equipped with adjustable leveling feet. THE LEVELING FEET MUST BE ADJUSTED TO
ENSURE THE TUB IS LEVEL AGAINST THE ONSITE FLOOR/SURFACE. FAILURE TO DO SO MAY RESULT IN LEAKAGE!
DO REPORT ANY DEFECTS, DAMAGES OR MISSING ITEMS RIGHT AWAY!
Thoroughly review the bathtub and contents of the package. Any defects or damages must be reported within 5 business days of receiving the product.
DON’T LIFT OR PULL THE BATHTUB BY THE PLUMBING!
Every walk-in bathtub is built with a steel support frame. This support frame features a set of handles which should be used to lift, push and pull the bathtub to ensure no damage is done to the tub body, components or plumbing.
DON’T LEAN OR SUPPORT YOURSELF ON THE BATHTUB DOOR!
The bathtub door’s alignment is key to providing a watertight seal. Using the door to support your weight or leaving the door open for extended periods of time will compromise this alignment and possibly lead to leakage.
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5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
WALK-IN TUB MANUAL
SAVE THIS MANUAL
SAVE THIS MANUAL!
READ THESE INSTRUCTIONS COMPLETELY BEFORE INSTALLING THE PRODUCTS. FAILURE TO DO SO COULD RESULT IN AN IMPROPER INSTALLATION AND COULD VOID THE WARRANTY.
RESPONSIBILITY OF THE INSTALLER
THE INSTALLER MUST INSPECT AND WATER TEST THE PRODUCT PRIOR TO INSTALLATION TO ENSURE THE UNIT IS FREE OF DEFECT OR DAMAGE. IN THE EVENT OF A PROBLEM, THE UNIT MUST NOT BE INSTALLED. IF THE CRATE OR THE PRODUCT HAS BEEN DAMAGED DURING SHIPPING, PLEASE CALL US IMMEDIATELY.
THIS PRODUCT MUST BE INSTALLED BY A LICENSED/CERTIFIED CONTRACTOR
LICENSED PLUMBERS AND ELECTRICIANS SHOULD BE EMPLOYED TO INSURE PROPER INSTALLATION. INSTALLERS ASSUME ALL LIABILITY FOR THE CORRECT INSTALLATION PROCEDURES. ONLY ACCESSORIES AUTHORIZED BY THE MANUFACTURER SHOULD BE USED WITH THIS PRODUCT.
SAVE THIS MANUAL
WARNING! WHEN USING THIS PRODUCT, BASIC PRECAUTIONS SHOULD ALWAYS BE FOLLOWED.
READ AND FOLLOW ALL INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRICAL SHOCK, AND/ OR OTHER INJURIES.
IMPORTANT SAFETY INSTRUCTIONS. INSTRUCTIONS IMPORTANTES RELATIVES A LA SECURITE. READ AND FOLLOW ALL INSTRUCTIONS. LIRE ET SUIVRE TOUTES LES INSTRUCTIONS. SAVE THESE INSTRUCTIONS. CONSERVER CES INSTRUCTIONS.
WARNING: RISK OF ACCIDENTAL INJURY OR DROWNING; CHILDREN SHOULD NOT USE HYDROMASSAGE BATHTUB
WITHOUT ADULT SUPERVISION. AVERTISSEMENT. RISQUE DE BLESSURE ET DE NOYADE. NE PAS LAISSER UN ENFANT
UTILISER LA CUVE A REMOUS EN L’ABSENCE D’UN ADULTE
WARNING: TO AVOID INJURY, EXERCISE CARE WHEN ENTERING OR EXITING THE HYDROMASSAGE BATHTUB. AVERTISSEMENT. POUR EVITER LES BLESSURES, USER DE PRUDENCE EN ENTRANT DANS LA CUVE A REMOUS ET EN LA
QUIT TANT.
WARNING: RISK OF ELECTRIC SHOCK; DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS A HAIR DRYER, LAMP, TELEPHONE,
RADIO, OR TELEVISION) WITHIN 1.5 M OF THIS HYDROMASSAGE BATHTUB. AVERTISSEMENT. RISQUE DE CHOC ELECTRIQUE.
NE PAS PLACER D’APPAREILS ELECTRIQUES (LUMINAIRE, TÉLÉPHONE, RADIO, TELEVISEUR, ETC.) A MOINS DE 1.5 M DE CETTE CUVE A REMOUS.
OPERATING INSTRUCTIONS
CAUTION: TEST THE GROUND FAULT CIRCUIT INTERRUPTER PROTECTING THIS APPLIANCE PERIODICALLY IN ACCORDANCE
WITH THE MANUFACTURER’S INSTRUCTIONS. ATTENTION. VERIFIER REGULIEREMENT LE FONCTIONNEMENT DU
DISJONCTEUR DE FUITE A LA TERRE CONFORMEMENT AUX INSTRUCTIONS DU FABRICANT.
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5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
UNPACKING

UNPACKING THE UNIT

USE FRAME HANDLES TO LIFT / MOVE TUB. NEVER BY THE PLUMBING!
Never lift the walk-in bathtub by the plumbing. Doing so
may result in damaging the plumbing and causing a leak.
INSPECTING THE UNIT
Immediately inspect the unit for damage even if there is
OPERATING INSTRUCTIONS
no carton damage. If any damages are noted, photograph
the damaged area(s) and notify us immediately. Damages
WALK-IN TUB MANUAL
USE THESE HANDLES TO LIFT TUB.
DO NOT LIFT BY
must be reported within 5 business days. Once the unit is
installed surface damages will be assumed to be installation related if not reported at this point.
PLUMBING!
PLACING THE UNIT
Please note that an installer(s) assumes full liability for damages to the walk-in bathtub after the unit is installed in the “cradle”/niche.
WHAT’S INSIDE
Inside you’ll should find the following:
• Walk-In Bathtub Unit
• Walk-In Bathtub Extension Kit (if applicable)
• Waste & Overflow Kit
• Sanitary Tee
• Door Drain Adaptor with 3/8” Barb
• Faucet Set (if applicable for model)
• Suction Cup Handle
• Owner’s Manual (with Registration Card)
UNPACKING
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5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
WALK-IN TUB MANUAL
SAFETY

PRE-INSTALLATION*

* All walk-in bathtubs are 100% water tested at the factory certified to be free of leaks.
Transportation and mishandling may cause leaks. It is necessary to test the bathtub
while there is access to all sides of the bathtub.
TEST THE BATHTUB WHILE YOU HAVE ACCESS TO ALL SIDES AND BEFORE PERMANENTLY INSTALLED.
READ AND FOLLOW ALL INSTRUCTIONS
Place the tub on a completely flat surface in an area where it may be drained after testing.
SAFETY
Close the drain and fill the tub until it is above the highest jet. If it’s a soaker fill up to normal water height level.
Allow the water to stand in tub for 30 minutes and then inspect all plumbing and seals for leaks.
If tub is jetted, supply electric to unit and run for 10 minutes and inspect for leaks. Inspect the unions around the pump; if leaks
persist from the unions after tightening; loosen the unions and insure the O-ring is seated properly.
NOTE: IF THE PUMPS DO NOT OPERATE, CHECK THE BREAKER TO ENSURE POWER IS ON AND THE CABLE CONNECTING THE
CONTROLS TO THE PUMP IS ATTACHED.
WARNING! DO NOT RUN ANY PUMPS UNLESS THE TUB IS FILLED WITH WATER TO PROPER
LEVEL. DAMAGE DUE TO DRY RUNNING PUMPS IS NOT COVERED UNDER WARRANTY. FAILURE TO PERFORM THESE TESTS BEFORE INSTALLATION WILL MAKE THE INSTALLER LIABLE FOR FUTURE REPAIR COSTS.
OPERATING INSTRUCTIONS
5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
Page 7
WALK-IN TUB MANUAL

INSTALLATION PREPARATION

A BAD LEVEL WILL MAKE YOUR TUB LEAK!
1. CHECK FLOOR LEVEL
2. ADJUST LEVELING FEET AS NEEDED
Clear the floor of any debris or trash and use a 5-6 foot level to determine if the floor is level. If the floor is not level, it is imperative that the bathtub’s leveling feet are used to ensure the tub itself is perfectly level.
Note: it is important that all leveling feet are completely touching the oor and level for the door system to work properly.
INSTALLATION PREPARATION
Adjust leveling feet as needed making sure all feet are completely
touching the oor. The tub must be completely level to avoid leakage.
1. Check to ensure that the drain piping has been “roughed-in” at the proper location.
2. Ensure that the proper electrical service has been installed at the pump location. See electrical requirements in the manual (on
following page).
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5701 NW 35 Avenue Miami, FL 33142 • Phone 877-360-4454 • Fax 866-560-1060
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