Help Desk / Support Details
Help Desk / Support Details
Swann Technical Support
All Countries E-mail: tech@swann.com.au
Telephone Helpdesk
UNITED STATES toll free
1-800-627-2799
1-877-274-3695
(Sun-Thurs, 2pm-10pm PST)
USA Exchange & Repairs
562-777-2551
(Mon-Fri, 9am-5pm PST)
AUSTRALIA toll free
1300 138 324
(Mon-Fri, 9am-5pm Aus ET)
New Zealand toll free
0800 479 266
(Mon-Fri, 9am-5pm Aus ET
International
+61 3 8412 4610
(Mon-Fri, 9am-5pm Aus EST)
See http://www.worldtimeserver.com for information on different time zones
and the time in Melbourne Australia compare to your local time.
English
Theft Deterrent
Imitation Cam
Warranty Information
Swann Communications warrants this product against defects in workmanship and
material for a period of one (1) year from it’s original purchase date. You must
present your receipt as proof of date of purchase for warranty validation. Any unit
which proves defective during the stated period will be repaired without charge for
parts or labour or replaced at the sole discretion of Swann. The repair or
replacement will be warranted for either ninety days or the remainder of the
original one year warranty period, whichever is longer. The end user is responsible
for all freight charges incurred to send the to Swann’s repair centres.
end user is responsible for all shipping costs incurred when
any country other than the country of origin. The warranty does not cover any
incidental, accidental or consequential damages arising from the use of or the
inability to use this . Any costs associated with the fitting or removal of
this product by a tradesman or other person or any other costs associated with its
use are the responsibility of the end user. This warranty applies to the original
purchaser of the only and is not transferrable to any third party.
Unauthorised end user or third party modifications to any component or evidence
of misuse or abuse of the device will render all warranties void.
product
product
product The
shipping from and to
www.swannsecurity.com
8
If this device does not work when you first plug it
in, do not take it back to the store.
Contact the Swann Helpdesk using our fast e-mail service
tech@swann.com.au or call us on one of the Toll-Free
numbers shown on the back cover of this booklet.
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Installation Guide
Mounting the camera on your wall or ceiling
Tips for locating your camera
1. Using the wall mounting plate as a template, use a pencil to mark the
position of the three screw holes on the mounting location.
2. Drill three holes to suite screws in the marked positions.
3. If necessary, insert three mounting screw plugs into the screw holes.
4. Insert a screw through each of the three screw holes in the wall mounting
plate and into the mounting surface, then tighten the screws.
5. Insert the bolt at the top of the camera stand into the nut on the bottom of the
Dummy Maxi-Brite camera, use the spacer to stable the camera then use a
pair of pliers to firmly tighten it.
6. Turn the camera stand’s knob to tighten the swivel on the camera stand.
You should position your cameras to cover the areas most exposed to risk.
See our suggestions below for some ideas:
1. Doorways
2. Windows 3. Car Parks
4. Verandahs
SpacerSpacer
BoltBolt
KnobKnob
ScrewScrew
Wall Mounting PlateWall Mounting Plate
Mounting
Mounting
Screw Plug
Screw Plug
5. Reception
areas
6. Cash
register
Where to Place The Security Stickers:
1. On your front window
2. On side windows
3. Near entrance points - doors, gates
4. Next to a dummy camera mounted outside
5. On the front counter
6. On the cash register
7. Next to an obvious camera
7. Mix
dummies
& real
cameras