Swann SWWHD-PTCAM-UK User Manual
AlwaysSafe App Manual
iOS and Android
Contents
Contents
Contents
Getting Started
Adding a Camera 4
Conguring Initial Settings 6
Setting up Email Alerts 8
Editing the Email Alerts Schedule 11
Adjusting Motion Detection Sensitivity 14
Setting up a MicroSD Memory Card 16
Sharing Access to a Camera 18
About the App Interface
The Devices Screen 21
The Camera Menu 22
The Live View Screen 23
The Live View Screen: Using Pan & Tilt Controls 24
The Live View Screen: Saving & Calling Preset Positions 25
The Live View Screen: Using Two-Way Talk 26
The Playback Screen 27
The Settings Screen 28
App General Settings 34
Appendix
Adding a Camera via Ethernet 37
Frequently Asked Questions 40
Getting Started
3
Adding a Camera
Power Adapter
Micro-USB Connector
If you have not already done so, connect the camera to power
using the supplied USB cable and power adapter.
USB Cable
Wait ~30s
The camera will begin rotating as part of its startup sequence.
4
Adding a Camera
Please open the Wi-Fi settings
option on your smartphone and
connect to your camera’s network
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Once the camera has nished starting up, it will go into Wi-Fi conguration mode and guide
you through the Wi-Fi setup process.
Listen carefully and follow the voice prompts from the camera. You’ll need to connect your
smartphone to the camera’s temporary Wi-Fi network.
Open the AlwaysSafe app when prompted (your smartphone should now be connected to
the camera’s temporary Wi-Fi), then wait for the Setup box to be displayed as shown above.
Tap OK then follow the on-screen instructions to congure your home Wi-Fi network settings
for the camera. Once you have nished Wi-Fi setup, the app will display the Live View screen
streaming live video from your camera.
5
Conguring Initial Settings
At the top left of the Live View screen, tap the
highlighted icon to open the Devices screen.
Tap the Init button.
Tap the Synchronize phone time button to
allow the camera to automatically sync its
date & time and timezone to the clock on your
smartphone.
Select your preferred date and time formats, and
if DST (Daylight Saving Time) is observed in your
country or region, turn on Enable DST, then tap
DST Settings to manually congure when DST
starts and ends during the year.
Tap the Next button to continue.
6
Conguring Initial Settings
Tap the 50HZ (e.g., Australia, UK) or 60HZ (e.g., USA,
Canada) button to select the power frequency setting
matching the AC power frequency in your country.
The correct setting will prevent video ickering.
Tap the Next button to continue.
Tap the Finish button.
The Devices screen appears once you have nished conguring
initial settings for your camera. From here, you can see the
connection status of your camera, share camera access, manage
camera settings, and more.
See ”The Devices Screen” to learn more.
7
Setting up Email Alerts
From the Devices screen, tap the
Settings button to access the camera
settings.
Scroll down to Notication. Make sure
E-mail is turned on, then tap Email
Settings.
Tap Email Server Type to select your email
provider.
Tap the name of your email provider—Gmail,
Yahoo or Hotmail/Live. Email server settings
for these services have been automatically
congured. Tap the Left arrow icon to return to the
Email Settings screen.
If your email provider is not any of the above, tap
Other.
8
Setting up Email Alerts
If Other is chosen, manually enter your email
provider’s SMTP server address and SMTP port
number. Contact your email provider for details or
try googling rst. Once done, tap the Left arrow to
return to the Email Settings screen.
Enter your email address and its password in
Sender E-mail and Password. This is the email
address that you want the camera to send alerts
from.
Under Recipient E-mail, enter the email
address you want alerts to be sent to. You can
send alerts to up to three email addresses.
To add another email address, simply tap
To remove an existing additional email address,
tap
.
.
Tap Attachment and select whether to include
a snapshot or a short video clip (about 30
seconds long), or none, from the motion event
in the alert emails.
9
Setting up Email Alerts
Tap E-mail Interval and select the time —30 seconds, 1 minute, 5
minutes, 10 minutes or 30 minutes—in between alert emails arriving
in your inbox.
Email Test Failed?
Tap E-mail Test to verify your email settings and
send a test email to the specied recipient email
addresses. You’ll get a pop-up stating that the
test is successful if the settings you’ve entered are
working properly. Tap the Save icon at the top
right corner to save your email settings.
Check that your sender email address and password
are correct, then try again.
If you’re using Gmail and have correctly entered all
the settings, but still get the “test failed” pop-up, look
in your inbox for a “Review blocked sign-in attempts”
email from Google. You need to open that email, tap
the “allow access to less secure apps” link and then
turn on “Allow less secure apps” as shown above.
10
Editing the Email Alerts Schedule
From the Devices screen, tap the Settings
button to access the camera settings.
Scroll down to Notication. Make sure E-mail
is turned on, then tap Email Schedule. If you
haven’t set up email alerts for the camera yet,
see “Setting up Email Alerts”.
By default, the camera is scheduled to send
emails when motion detection events happen.
Do not edit this Motion Detection schedule
if you want to receive alert emails at all
times.
To schedule the camera to only send
emails during certain hours of the day,
rst pick the day of the week that you
want to schedule. The current day is
selected automatically.
11
Editing the Email Alerts Schedule
Tap the pencil & paper icon of the
Motion Detection schedule.
Uncheck the All box.
Tap the times (24-hour periods) you want
to receive emails when motion is detected.
For example, you can set a schedule to
only receive emails from 7am to 11pm so
that the camera doesn’t send emails when
you’re in bed.
Tap Done.
12
Editing the Email Alerts Schedule
The new email alerts schedule for the
day that you’ve just edited is displayed.
If you want the same schedule to repeat
over the other days of the week, tap the
Copy To button.
Tap Every Day, Monday to Friday, Weekend
or Custom(you can choose which days) to
select the days which you want to apply the
same schedule to.
Tap the Save icon at the top right corner
to save your new email alerts schedule.
13
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