Helpdesk & Technical Support
Limited Warranty - Terms & Conditions5 FCC Verification6
Technical Support E-mail: tech@swann.com
Technical Support Website: support.swann.com
Telephone Helpdesk
USA Toll Free 1-800-627-2799
USA Parts & Warranty 1-800-627-2799
(M-F, 9am-5pm US PT)
AUSTRALIA 1800 788 210
NEW ZEALAND Toll Free 0800 479 266
UK 0808 168 9031
Security Made Smarter
M3MPMSBVER1E | © Swann 2017
Swann Communications warrants this product against defects in workmanship and material for a period of
one (1) year from its original purchase date. You must present your receipt as proof of purchase for warranty
validation. Any unit which proves defective during the stated period will be repaired without charge for parts or
labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred
to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when
shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of or
the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman
or other person or any other costs associated with its use are the responsibility of the end user. This warranty
applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized end
user or third party modifications to any component will render all warranties void. By law some countries do not
allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal
rights will take precedence.
For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality.
This equipment has been tested and found to comply with the limits for Class A digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) These devices may not cause harmful interference.
(2) These devices must accept any interference received, including interference that may cause undesired operation.
Security Made Smarter
Thermal-Sensing
Security Camera
Motion & Heat-Activated Super HD Bullet Camera
EN
INSTRUCTION MANUAL
Introduction
1
Congratulations on the purchase of your Swann Super HD Bullet Camera.
• Enjoy day & night protection with the latest
thermal-sensing security & have a bird’s eye
view of your premises in crystal clear super HD
• See what’s happening in any light with infrared
cut filter & powerful LEDs producing night vision up to 100ft/30m & a wide 70° viewing angle
• State-of-the-art True Detect™ PIR motion sensor is designed for security applications with
the ability to reliably detect people, cars, large
pets & other heat-generating large objects
• Sleek bullet styling & sturdy aluminium construction, the camera suits indoor & outdoor
applications with an IP66 rating for any weather conditions & cable threaded through the
mounting stand for added protection
Important instructions
1. Make sure the camera is fixed correctly and stable
if fastened in place.
2. Only use the supplied power adapter (12V) and
power splitter (if supplied).
3. Do not operate if wires and terminals are exposed.
Please note: Have a look at the camera location tips
included with your DVR, to select the best location for
your camera (the camera location tips provided here
are for general purpose only).
Important note: All jurisdictions have specific laws
and regulations relating to the use of cameras. Before using any camera for any purpose, it is the buyer’s responsibility to be aware of all applicable laws
and regulations that prohibit or limit the use of cameras.
Connecting the Camera2 Mounting the Camera3
Power Adapter
VGAVGA
AUDIO
AUDIO
OUTPUT
OUTPUT
Video & Power Cable
RS485RS485
LANLAN
Connect to a spare
power outlet
12V12V
Power Input
Video Output
Video Input
Power Output
3 1
4 2
AUDIO
AUDIO
INPUT
INPUT
1
2 3
4
Twist to lock
connectors
Video & Power Cable
connects here
Power Splitter
7 5 3 1
8 6 4 2
VIDEO INPUTVIDEO INPUT
Power Adapter
connects here
For single camera packs, connect the supplied power adapter
directly to the power input on the video & power cable.
Connect this to your DVR
Power Splitter
connects here
1. Connect the video output and
power input connections on the
camera to the corresponding
connections on the supplied video &
power cable.
2. Connect the supplied power
splitter to the power input on the
video & power cable (repeat this step
if multiple cameras are included).
3. Connect the supplied power
adapter to the other end of the power
splitter then connect the power
adapter to a spare wall socket.
4. Connect the video output on the
video & power cable to an available
camera input on your DVR. Twist the
connection to lock it in place.
The camera can be mounted onto a flat surface using the screws and wall plugs provided. The surface must
have sufficient strength to hold the camera.
→ Position the camera in the location you want to mount it, and mark the screw holes on the surface to
position the screws (a mounting template has been included). Then, using the appropriate screws for the
surface you’re fixing the camera to, secure the camera in place.
→ If you’re mounting to a wooden surface, then screw the camera directly to the surface.
→ If you’re mounting to a masonry surface (bricks, concrete or similar), then you’ll need to use wall plugs.
Aiming the camera
1. Loosen both screws (use an Allen key) to adjust the camera’s orientation.
This enables you to rotate the camera so no matter what direction it is facing,
your images will be the right way up. Tighten each screw to secure in place.
2. Loosen the screw to tilt the camera up or down. Tighten the screw to
secure in place.
1
1
2
3. To pan the camera left or right, loosen the screw and position accordingly.
Tighten the screw to secure in place.
3
Camera Location Tips4
1. Take into consideration what you want to monitor
and where you’ll get the best view of it.
2. How you’re going to connect the camera to your
monitoring system; remember that cables and
connections should be kept out of the weather.
3. How to keep the camera out of harm’s way. It’s
recommended to mount your camera at an elevated
position.
4. Place your camera as close to the area of interest
as practicable. The best position is from about
13ft/4m above looking slightly down, keeping in mind
the details you are looking for.
5. Although the sky looks nice when you look at the
live view from your camera, it is an unlikely direction
for an offender to approach. Make sure your camera
has minimal sky in it as the light in daylight can make
the foreground of the image darker.
6. Think about the most likely way a potential offender
may approach your home, use your camera to give
you the best coverage of these areas.
7. The camera’s casing is resistant to different
weather conditions and tampering. It would take an
overwhelming event to damage the housing.
8. Even though the camera is weather and water-
resistant, prolonged exposure to adverse weather
conditions such as sunlight or excessive moisture,
may eventually damage the internal components of
the camera and adversely affect its performance.
9. Run cables inside a wall cavity or other protected
enclosure, and ensure that all wiring and connectors
are insulated and protected from moisture.
10. Don’t put your cable near live electrical wiring.
AC electricity generates radio “noise” which can
interfere with the signal from your camera.
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