Swann SWNVK-873004-AU User Manual

PLATINUM DIGITAL HD

Network Video Recorder

INSTRUCTION MANUAL

1

Important Information

FCC Verification

This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interfer­ence in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in ac­cordance with the instructions, may cause harmful interference to radio
or television reception, which can be determined by turning the equip­ment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

These devices comply with part 15 of the FCC Rules. Operation is sub­ject to the following two conditions:

• These devices may not cause harmful interference

• These devices must accept any interference received, including in­terference that may cause undesired operation

Important Notice - All jurisdictions have specific laws and regulations

relating to the use of cameras. Before using any camera for any pur­pose, it is the buyer’s responsibility to be aware of all applicable laws
and regulations that prohibit or limit the use of cameras and to comply
with the applicable laws and regulations.

FCC Regulation (for USA): Prohibition against eavesdropping

Except for the operations of law enforcement officers conducted under

lawful authority, no person shall use, either directly or indirectly, a de­vice operated pursuant to the provisions of this Part for the purpose
of overhearing or recording the private conversations of others unless
such use is authorized by all of the parties engaging in the conversation.

Warning - Changes or modifications made to this device not approved

expressly by the party responsible for compliance could void the user’s
authority to operate the equipment.

Important Safety Instructions

• Make sure product is fixed correctly and stable if fastened in place

• Do not operate if wires and terminals are exposed

• Do not cover vents on the side of the device and allow adequate space
for ventilation

• Only use the power adapter supplied with the NVR

Password Information

This NVR does not have a default password. A password is created dur­ing the Setup Wizard. If password protection has been enabled and you
have forgotten your password, you can enter a super password. Click
“Forgot Password” then input the NVR’s MAC address without the co­lons, for example, EC71DBE32877 - see page 42 for more information.

The NVR’s Mac address can also be obtained using SwannView Link for
Windows. Please download it from our website.

About this Manual

This instruction manual is written for the NVR-7300 and was accurate at
the time it was completed. However, because of our on-going efforts to
constantly improve our products, additional features and functions may
have been added since that time. We encourage you to visit our website
to check for the latest updates and product announcements.

2

Contents

Important Information 2

Contents 3

Chapter 1 - Live View 4

Live View 4 & 8 Channel 5

Live View 16 Channel 6

Chapter 2 - Menu 7

Menu Layout 8

Chapter 3 - Camera Configuration 9

IP Channel 10

Display: Camera 11

Creating a Privacy Mask 13

Camera Parameter 14

Recording: Encode 16

Alarm: Motion 17

Motion Detection 18

Recording: Schedule 27

Chapter 5 - Playback & Backup 28

Search: Playback 29

The Playback Interface 30

Search: Event 32

Search: Backup 33

Chapter 6 - System Configuration 34

System: General 35

System: User 36

System: Maintenance 37

Alarm: Exception 38

Device: HDD 39

Display: Output 40

Network: General 41

Network: Advanced 42

Motion Detection Schedule 19

Motion Detection Tips 20

Alarm: Video Loss 21

Video Loss Schedule 22

Controlling an Optical Zoom & Auto-focus Camera 23

Chapter 4 - Recording Configuration 24

Recording: Encode 25

Recording: Option 26

Chapter 7 - System Status 43

Search: Log Search 44

Network: Status 45

Device: S.M.A.R.T 46

System: System Information 47

Warranty Information 48

Helpdesk & Technical Support 49

3

Live View

Live View is the default display

09/12/2014 10:30:15 Tue09/12/2014 10:30:15 Tue

mode for the NVR. Each cam­era connected will be displayed
on-screen. You can check the
status or operation of your NVR
and cameras using the icons
and Menu Bar on the Live View
screen. Right-click the mouse
to access the Menu Bar.

09/12/2014 10:30:15 Tue

09/12/2014 10:30:15 Tue

Camera2Camera1

09/12/2014 10:30:15 Tue

Camera2

4

4

Live View: 4 & 8 Channel

Status Icons

09/12/2014 10:30:15 Tue

09/12/2014 10:30:15 Tue09/12/2014 10:30:15 Tue

09/12/2014 10:30:15 Tue

Double-click a live
video channel to
view full screen.

Camera2Camera1

Camera Toolbar

Click & drag a live
video channel to
reposition it.

Menu Bar

1 2

1. Opens the Menu.

2. Click to view a single camera.

3. Click to view four cameras.

4. Click to view eight cameras.

5. Click to view nine cameras.

6. Click to view the next screen in

single or four camera view.

7. Click to enable PIP mode.

3 4 5 6 7 8 9

8. Click to manually record the se-

lected camera.

9. Click to access the Setup Wiz-

ard.

5

Live View: 16 Channel

Status Icons

09/12/2014 10:30:15 Tue

09/12/2014 10:30:15 Tue09/12/2014 10:30:15 Tue

09/12/2014 10:30:15 Tue

Double-click a live
video channel to
view full screen.

Camera2Camera1

Camera Toolbar

Click & drag a live
video channel to
reposition it.

Menu Bar

1 2 3 4 5 6 7 8 109

1. Opens the Menu.

2. Click to view a single camera.

3. Click to view four cameras.

4. Click to view eight cameras.

5. Click to view nine cameras.

6. Click to view sixteen cameras.

7. Click to view the next screen in

single or four camera view.

8. Click to enable PIP mode.

9. Click to manually record the se-

lected camera.

10. Click to access the Setup Wizard.

6

Menu

The Menu is where you control
the various actions and options
that are available on the NVR.
You can also access previous­ly recorded video for playback
and to export to a USB storage
device such as a flash drive.
To maintain system integrity, a
firmware upgrade can be per­formed when available and ac­cess to the Shutdown menu to
restart or safely turn off the
NVR.

7

7

Menu Layout

The various actions and options
that are available, are categorised
on the left-hand side of the Menu.

To exit or access the
previous menu, right­click the mouse.

Clicking each category will reveal a
number of tabs or sub-categories
that can be changed from their de­fault value.

To shutdown, reboot or lock
the NVR, click the “Shutdown”
button. To ensure the integri­ty of your data and recordings,
always select “Shutdown” when
powering off the NVR.

Some options may have additional
menus that can be accessed.

8

Camera Configuration

The majority of the camera con­figuration options available are
in the “Display”, “Recording”
and “Alarm” menus that are
accessible from the Menu. You
can change the resolution and
bitrate settings as well as the
image settings for brightness,
contrast and more. The NVR
has several controls for Motion
Detection, Video Loss and the
ability to create one or more
privacy masks.

9

9

IP Channel

The IP channel function displays a list of cameras that are either con­nected directly to the NVR, or connected directly to your network. The
name, IP address, channel number, status, user name and password
of each camera is displayed. It’s not necessary to change the camera’s
user name and password.

Auto Add: This option is enabled by default. The NVR will automatically

detect and display cameras connected directly to the NVR, or connected
directly to your network.

Scan: Click this button to update the list of cameras detected.

• Don’t forget to click “Apply” to save settings.

• Click “Cancel” to exit.

10

Display: Camera

The configuration op­tions available allow
you to name each cam­era relevant to where it
has been installed as
well as the ability to
adjust image settings
such as brightness
and contrast. You also
have complete control
of the camera’s display
capabilities.

Camera No.: Select a camera that you would like to configure. Hovering

the mouse over the selection box will display the IP address and MAC
address of the camera selected. A green icon indicates that a camera is
connected to that particular channel. A red icon indicates that a camera
is not connected to that particular channel.

Camera Name: Select a name for the camera you’ve selected. It can be

up to 16 characters in length.

Display Camera Name: Leave this enabled if you would like to display

the camera name on the Live View screen, otherwise click to disable.

Record Date: It’s recommended to leave this enabled as the date will be

recorded directly onto your videos and creates an inseparable record of
exactly when the footage was captured.

OSD Display Position: Allows you to change the position of the camera

name on the Live View screen. Click the “Set” button to change. Use the
mouse to reposition the camera name. Right-click the mouse then click
“Save” to exit.

Image Settings: This gives you access to the image adjustment tools.

Click the “Set” button to change then click “OK” when finished.

Brightness: This changes how light the image appears to be.
Contrast: This increases the difference between the blackest black and

the whitest white in the image.

Saturation: This alters how much colour is displayed in the image. The

higher the saturation, the more bright and vivid colours will appear.

Hue: This changes the colour mix of the image.

11

Display: Camera (cont.)

Sharpen: Increase or decrease the overall sharpness of the image. In-

creasing the sharpness will also increase the level of video noise that is
visible.

Mask: Click the checkbox to enable then click “Area Settings” to create

one or more privacy masks - see page 13 for more information.

Camera Parameter: See page 14 for more information.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

12

Creating a Privacy Mask

A privacy mask can be
used if you want to ob­scure part of your im­age for privacy. You can
also use this option to
minimize false trig­gers for Motion Detec­tion. You can create up
to four areas per cam­era to mask. Any area
obscured by a privacy
mask won’t be shown
live or recorded.

1. Using the mouse, click and drag to select the area that you want to

enable for a mask (as shown above). Up to four masks can be enabled.

09/12/2014 10:30:15 Tue

Camera1

2. To delete a mask, move the arrow within the mask, right-click the

mouse to access the sub-menu (as shown above) then click “Delete
Area”. Click “Delete All” to delete all masks. Click “Save” to save your
mask or click “Cancel” to exit.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

13

Camera Parameter

09/12/2014 10:30:15 Tue

Camera2

Camera Parameter: This function gives you complete control on every

aspect of the camera’s display capabilities. Click the “Set” button to
change.

Anti-flicker: This function is used to reduce flicker caused by fluores-

cent lighting. If the video is flickering or you are mounting the camera
outdoors, select the relevant option, otherwise leave it off -

OFF: Anti-flicker is turned off.
Outdoor: Select this if the camera will be mounted outdoors. It’s de-

signed to adjust the image for sunlight conditions.

50HZ: The UK and Australia utilise 50Hz for their mains frequency.
60HZ: The USA, Canada and some Latin American countries utilise 60Hz

for their mains frequency.

Exposure Mode: This function determines how light or dark an image

will appear on-screen. If there is very little light, the image will be un­derexposed. If there is too much light, the image will be overexposed -

Auto: The exposure level is handled automatically.
Low Noise: This function is used for night video. By increasing the gain

range, you can decrease the video noise to gain a brighter image.

Anti-smearing: This function allows objects to be seen against a very

bright background.

Manual: This function allows you to manually adjust the shutter speed.

Slowing down the shutter speed allows more light into the camera pro­ducing a brighter image. The potential downside is that you get more
motion blur.

14

Camera Parameter (cont.)

09/12/2014 10:30:15 Tue

Camera2

Contextual: This function changes the way the camera processes white

balance to correct image colours -

Auto: The white balance is handled automatically.
Day: Select this for day-time monitoring.
Night: Select this for night-time monitoring.
Manual: This function will increase or decrease the red and blue gain.
Day/Night: This function changes the camera’s colour mode during dif-

ferent times of the day -

AGC: This function allows an increase in sensitivity, enabling operation

in lower light conditions.

Colour: Select this for day-time monitoring.
Black&White: Select this for night-time monitoring.

CDS: This allows the image to be set by the camera’s light sensor.
Backlight: Compensate for differences between dark and light objects -
OFF: The backlight is turned off.
BLC: This improves exposure of an object that is in front of a light source.
WDR: This will brighten dark areas and darken bright areas.
Mirroring: Click the checkbox to change the orientation of the image.
Rotation: Click the checkbox to turn the image upside down.
3D-Noise Filter: This function will reduce the overall noise content.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Click “Cancel” to exit.

15

Recording: Encode

The Encode function
allows you to change
the resolution and bi­trate for each camera
connected. By default
the Main Stream res­olution is 2048 x 1536
which fits in with the
capabilities of the pro­vided cameras. The
Sub stream resolution
is CIF (352 x 288).

Camera No.: Select a camera that you would like to configure.
Encoding Parameters: Select which parameter that you would like to

configure, Main Stream or Sub stream. By default, the SwannView Link
app and Windows software utilises the Sub stream parameter to display
an image from the NVR to your mobile device or computer.

Record Audio: See page 23 for more information.
Resolution: The default resolution is 2048 x 1536 (4:3) for Main Stream.

Other resolutions available are 2304 x 1296 (16:9), 1080P (1920 x 1080)
and 720P (1280 x 720). For Sub stream, the default resolution is CIF (352
x 288) but can be changed to 640 x 360.

Frame Rate(fps): For Main Stream, the default frame rate is 25fps. For

Sub stream, the default frame rate is 4fps. Change the frame rate if

you’re having issues streaming to your mobile device or computer.

Max. BitRate(Kbps): The default bitrate is 5120Kbps for Main Stream

and 64Kbps for Sub stream. Change the bitrate if you’re having issues
streaming to your mobile device or computer.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

16

Alarm: Motion

Whether you’re waiting
for an expected event,
hoping you don’t spot
an unwelcome visitor,
or just curious about
what happens when
you’re not around, Mo­tion Detection can be
configured to alert you
and record video only
when it detects mo­tion. Motion Detection
is enabled by default.

Channel: Select a camera that you would like to configure.
Enable: Motion Detection is enabled by default.
Motion Detection: Click the “Set” button to change the default Motion

Detection area - see page 18 for more information.

Schedule: Click the “Set” button to change the default Motion Detection

alarm schedule - see page 19 for more information.

Action: Click the “Set” button to enable an audio warning, to send an

email and to trigger other cameras when motion is detected.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

17

Motion Detection

09/12/2014 10:30:15 Tue

Camera1

Using the “Sensitivity” function, you can
change the motion sensitivity level for each
time period available. The level is controlled
by a slider, allowing you to set a value be­tween 0 and 50. The lower the number, the
more sensitive the Motion Detection will be.

Motion Detection is an essential part of your security system. It’s the
main method that detects when someone is in your home when they
shouldn’t be. When motion has been detected by one or more cameras,
a signal is sent to your NVR, alerting you to a potential threat in your
home. It does this in several ways such as activating an audio warning
using its internal buzzer, sending an email and sending an alert to your
mobile device or computer. You can also configure your NVR so it trig­gers the other cameras to start recording.

Motion Detection is the default recording mode for the NVR. The entire
view of the camera is enabled to detect motion however you can select
certain areas if you wish. In the above example, a Motion Detection zone
has been setup for the windows and dining room entrance. Movement
outside of these zones will not be detected.

1. Right-click the mouse to access the sub-menu then click “Delete All”.

2. Click and drag to select the area that you want to create a zone for.

Multiple zones can be created. The same action also applies if you want
to delete a zone that has been created.

3. You can adjust the sensitivity level (see above) if required.

4. Right-click the mouse to access the sub-menu then click “Save” to

save any changes that you have made. To revert back to default settings
click “Add to All” or click “Cancel” to exit.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

18

Motion Detection Schedule

By default, a Motion De­tection alarm schedule
has been enabled for
each connected cam­era. You can however
change the schedule
according to what fits
in with your needs. The
schedule is presented
as a 24 hour 7 days a
week grid and is colour
coded to represent the
event type.

In the above example, a schedule has been created for 06:00 a.m. to
06:00 p.m. Sunday to Saturday. Using the mouse, click on a particular
square or section to change.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Click “Cancel” to exit.

• Right-click the mouse to exit the Menu.

19

Motion Detection Tips

Placement of the cameras

1. Keep cameras 10 - 15 feet (3 - 4 metres) away from heating vents, where the sunlight shines in, and

radiators. If a camera detects a swift change in motion, even that of a cloud passing quickly over direct
sunlight shining into your living room, Motion Detection could be activated.

2. Place cameras in areas where people have to walk through, like the stairwell, main hallway or entry

door. That way, an intruder will activate Motion Detection regardless of where they are headed. Intruders
usually go right for the master bedroom, so put a camera near that room or other rooms where you have
valuables, like the study.

3. Walk through your house and assess where intruders are most likely to enter, and what path they would

take. Most burglars enter the home through a front or back door, so it’s advisable to place the cameras
near those areas.

4. When installing cameras outside, it’s important to keep your front and backyard well-lit for ideal night

vision and Motion Detection. It’s common for intruders to enter a home through an unlocked garage or by
using a garage door opener in an unlocked car located in the driveway.

Avoiding False Triggers

1. A flag or foliage that is blown by the wind - Angle the camera so wind-blown objects are out of the

camera’s view.

Bedroom Backdoor

Hallways

Frontdoor

2. Pets moving in front of the camera - Lower the sensitivity level and/or point the camera into areas that

are not particular high-traffic for your pets.

3. Vehicles moving in the background - Angle the camera so as to avoid movement in the background.

4. Moving air from a heater or air conditioner - Angle the camera away from heater and air conditioner

sources.

5. Movement reflected off smooth surfaces such as glass - Lower the sensitivity level and/or avoid pointing

the camera directly at glass surfaces.

20

Alarm: Video Loss

Video Loss is regarded
as a potential alarm
event and is consid­ered to occur any time
the NVR doesn’t re­ceive an active video
signal from any of its
video inputs. When a
video input has no in­coming signal, a “VID­EO LOSS” message
will appear on-screen.

Channel: Select a camera that you would like to configure.
Enable: Click the checkbox to enable.
Schedule: Click the “Set” button to change the default Video Loss alarm

schedule - see page 22 for more information.

Action: Click the “Set” button to enable an audio warning and to send

an email.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

21

Video Loss Schedule

In the above example, a schedule has been created for 06:00 a.m. to
06:00 p.m. Sunday to Saturday. Using the mouse, click on a particular
square or section to change.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Click “Cancel” to exit.

• Right-click the mouse to exit the Menu.

22

Controlling an Optical Zoom & Auto-focus Camera

If you have purchased
an IP camera with an
optical zoom and au­to-focus function, you
can use the on-screen
camera controls to
zoom in and out of the
scene the camera is
focused on. You can
also adjust the focus if
needed.

09/12/2014 10:30:15 Tue

Camera1

1. To control the camera, use the mouse and single click the channel the

camera is connected to.

2. The camera toolbar will appear on-screen. Click the “Zoom” button to

view the camera full screen.

3. The camera controls will appear as shown above. Here are descrip-

tions for each button from left to right -

Zoom In: Click this to zoom into the scene the camera is focused on.

You can click and hold to do a continual zoom or you can single click to
zoom incrementally. Depending on what the camera is focused on, if you
find the image is out of focus, give the Zoom Out button a quick tap to
refocus.

Zoom Out: Click this to zoom out of the scene. You can click and hold to

do a continual zoom or you can single click to zoom incrementally.

Focus Far: Click this to focus on objects in the distance. Single click to

focus incrementally.

Focus Near: Click this to focus on objects close to the camera. Single

click to focus incrementally.

Exit: Click this to exit. Alternatively you can also right-click the mouse

to exit.

23

Recording Configuration

The Recording Configuration
options are available in the “Re­cording” menu. From here you
can access and change the re­cording schedule for each cam­era connected as well as how
the NVR will record video to the
hard drive. You can also enable
audio recording from the cam­era’s built-in microphone.

24

24

Recording: Encode

Record Audio: Click the checkbox to enable audio recording from the

camera’s built-in microphone.
To monitor what is being recorded, the NVR’s audio output has to be

enabled - see page 40 for more information.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

25

Recording: Option

The options availa­ble here allow you to
change various as­pects of how the NVR
will record video, such
as recording before
and after an event has
occurred as well as the
ability to record over
existing video, to make
room for new events
on the hard drive.

Overwrite: This option allows the NVR to overwrite the oldest video files

on the hard drive when recording. This prevents the NVR from running
out of storage space. It’s recommended to this option enabled and to
backup important events before they are overwritten.

Pre-record: It’s recommended to leave this option enabled as it allows

the NVR to record for a number of seconds before an event occurs.

Post-record: This option instructs the NVR to record for a set period of

time after an event has occurred. The default setting will suit most day­to-day situations, but you can change according to your needs.

Pack Duration: This instructs the NVR to split the recording into dis-

crete units. Even though the recording is broken up into separate units,
the NVR will play it as one continual video. The default selection will suit
most day-to-day situations, but you can change according to your needs.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

26

Recording: Schedule

By default, a Motion
Detection recording
schedule has been
enabled for each con­nected camera. You
can however change
the schedule according
to what fits in with your
needs. The schedule is
presented as a 24 hour
7 days a week grid and
is colour coded to rep­resent the event type.

Camera No.: Select a camera that you would like to configure.
Enable: A Motion Detection recording schedule is enabled by default.
Normal: The NVR will constantly record for a set period of time.
Motion: The NVR will only record when motion has been detected from

one or more cameras.

None: As the name suggests, the NVR will not record.

In the above example, a Motion Detection recording schedule has been
created for 06:00 a.m. to 06:00 p.m. and a Normal recording schedule
for 06:00 p.m. to 12:00 a.m. Sunday to Saturday. Using the mouse, you
can click on a particular square or section to change or select the de­sired recording mode (Normal, Motion or None) then click and drag the
mouse over the squares corresponding to your desired time period.

• Click the “Default” button to revert back to default settings.

• Use the “Copy to” button to apply all settings to the other cameras.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

27

Playback & Backup

The Playback function gives
you the ability to search and
play previously recorded vide­os that are stored on the NVR’s
hard drive. You have the choice
of playing video that matches
your recording schedule, man­ual recordings or motion events
only. The Backup function gives
you the ability to save important
events to a USB storage device
such as a flash drive.

28

28

Search: Playback

Channel Status: Select from one or more cameras for playback or click

“All” to select all cameras.

Video Type: Select the video type that you want to search for. The op-

tions are “All”, “Manual”, “Schedule” and “Motion”.

Start Time: Select your start date and time.
End Time: Select your end date and time.

Click the “Play” button to start playing (up to 4 channels can be played
at the same time) or click “Search” to display a list of videos matching
your search criteria - see page 30 for more information.

Detail: Clicking this option will give you an overview of video recorded on

a particular day for a particular month for each video input on the NVR.
You can select a different month and day to view. Both Normal and Mo-

tion Detection recording types are colour coded. You can select to play
video in 30 minute allotments (see above right example).

• Right-click the mouse to exit the Menu.

While playing back recordings, the NVR will continue to monitor
and record as normal, therefore playback performance may be
sacrificed to ensure reliable monitoring and recording.

29

The Playback Interface

01/05/2015 07:15:00 Fri01/05/2015 07:15:00 Fri

Camera1 Camera2

01/05/2015 07:15:00 Fri 01/05/2015 07:15:00 Fri

Double-click a
video channel to
view full screen.

1 2 3 4 5 6 7 8

1. Mute: Mutes audio playback.

2. Cut: This button allows you to make cuts to

your video which you can then export to a USB
storage device. When a video is playing, press
this button then press and hold the mouse but­ton while dragging along the timeline to set the
mark in and out points. You will see a scissor

icon above the timeline indicating the mark in
and out points. Multiple points can be created.

3. Copy: Click this to save to a USB storage de-

vice such as a flash drive.

4. Fast Rewind: Click this to play backwards.

Click a number of times to increase speed.

5. Play: Click to play.

6. Pause/Single Frame: Pauses playback. Sub-

sequent presses will move a single frame for­ward in the video.

7. Fast Forwards: Speeds up playback. Click a

number of times to increase speed.

8. Slow Forwards: Play video at reduced speed.

Click a number of times to reduce the speed.

30

The Playback Interface (cont.)

Camera1 Camera2

01/05/2015 07:15:00 Fri 01/05/2015 07:15:00 Fri

01/05/2015 07:15:00 Fri01/05/2015 07:15:00 Fri

9. Hide: Click this to hide the playback interface

so you can maximise your viewing area.

10. Exit: Click this to exit the playback interface.

11. Zoom In/Out: Zoom in and out of the time-

line for precise control.
You can access the sub-menu to enter Digital

Zoom mode (see above example). Right-click

the mouse over the channel you want to view
then click “Digital Zoom”. The channel will dis­play full screen and the zoom controls will ap­pear on-screen. From left to right, here are the
descriptions for each button -

Zoom In: Click this to zoom into the video. Keep

clicking to zoom further (6x zoom available).

11

9 10

Zoom Out: Click this to zoom out of the video.
Region Zoom: Click this to zoom into a par-

ticular section of the video (6x zoom available).
When zoomed, click and hold the mouse to
scroll around.

Restore: Click this to restore the zoom level.
Exit: Click to exit.

31

Search: Event

Channel Status: Select from one or more cameras for playback or click

“All” to select all cameras.

Event Type: As Motion Detection is the sole event type, this cannot be

changed.

Start Time: Select your start date and time.
End Time: Select your end date and time.

1. Click “Search” to display a list of videos matching your search criteria.

2. Select a video then click “Play”. You have the choice of selecting one

or more cameras for synchronous playback (up to 4 channels can be
played at the same time).

3. Click “OK” to play or click “Cancel” to exit.

• Right-click the mouse to exit the Menu.

32

Search: Backup

Channel Status: Select from one or more cameras to backup or click

“All” to select all cameras.

Video Type: Select the video type that you want to search for. The op-

tions are “All”, “Manual”, “Schedule” and “Motion”.

Start Time: Select your start date and time.
End Time: Select your end date and time.

1. Click “Backup” to display videos matching your search criteria.

2. By default, each video listed has been selected for backup. If you don’t

want this, click the checkbox next to the “CH.” heading then click the
checkbox next to the video that you want to backup.

3. You can also click “Play” to check that the video you have selected is

the one that you want to backup.

4. Before proceeding, connect a USB flash drive to the port located at

the front of the NVR.

5. Wait a short moment then click “Next”.

6. Select the location that you want to save to then click “Start”. A pro-

gress bar will be displayed on-screen. You also have the option of delet­ing files and to format the storage device.

Please note, depending on the number of files that have been selected,
the backup process can be time consuming.

• Right-click the mouse to exit the Menu.

33

System Configuration

The options available here give
you complete control on how
the NVR is configured and how
it operates. Some of the options
such as screen resolution, time
zone, email configuration, pass­word creation and Daylight Sav­ing Time are configured during
the Setup Wizard, so they won’t
be covered in great detail here.
You can also perform a firm­ware upgrade when available.

34

34

System: General

The settings for Lan­guage, Video Standard,
Time Zone, Menu Date
Format, System Time,
enabling a password
and renaming your
device are configured
during the Setup Wiz­ard.

Language: Choose a language for the Menu.
Video Standard: Select the correct video standard for your country. USA,

Canada and some Latin American countries is NTSC. UK and Australia
is PAL.

Time Zone: Select the correct time zone relevant to your region.
Menu Date Format: Select a preferred display format.
System Time: Change the system time and date if required.
Enable Password: Enable this for added security when accessing the

Menu.

Auto Lock Time: You can change this to alter the time the NVR will exit

the Menu when idle.

Device Name: Give your NVR a relevant name.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

35

System: User

Add: Click this to add a new user.
Delete: Click this to delete an existing user. Please note, the adminis-

trator cannot be deleted.

Modify: Modify an existing user’s password. Click the “Permission” but-

ton to modify configuration and operation permissions (see above right
example). Please note, the administrator’s permissions cannot be mod­ified.

• Right-click the mouse to exit the Menu.

36

System: Maintenance

Enable auto reboot: It’s recommended to leave this enabled as it main-

tains the operational integrity of the NVR.

Auto reboot at: Choose an appropriate day and time to reboot the NVR.
Upgrade From USB: Click this to upgrade the firmware from a local

source such as a USB flash drive. Select the firmware file, click “Up­grade” then “OK” to confirm. When the firmware upgrade has complet­ed, the NVR will reboot automatically.

Check for latest version: Click this to check if an updated firmware is

available using your Internet connection. A message will appear on­screen informing you if an update is available. Click the “Upgrade” but­ton to proceed then follow the on-screen instructions.

Upgrade IPC From USB: Click this to upgrade the camera’s firmware

from a local source such as a USB flash drive (see above right screen­shot). The number of channels visible will depend on how many IP
camera inputs your NVR has. To upgrade the firmware, click “Browse”,
select the firmware file then click “OK”. Repeat these steps for each
camera connected. When finished click “Upgrade”. Each camera will
restart when the upgrade has completed.

Default Settings: Click this to restore factory default settings.
Configuration: Click this to export or import a configuration file contain-

ing all the settings that you have customised.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

37

Alarm: Exception

Exception Type: Select the exception type that you would like to enable

for notification.

Send Email: Click the checkbox to send an email for the exception type

you have selected. Click “Email Settings” if any changes are required to
your email account.

Show Exception: Click the checkbox to display a message on-screen for

the exception type you have selected.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

38

Device: HDD

This function gives you
the option of format­ting the NVR’s hard
drive, and it will be list­ed here for selection. If
you have a hard drive
connected to the NVR’s
eSATA port, it will also
be listed.

Init: Click the checkbox next to the hard drive that you want to format

then click this button. Please note, formatting the hard drive will remove
all information that is stored on it. Backup your files before formatting.

• Right-click the mouse to exit the Menu.

39

Display: Output

Resolution: Select a resolution that is suitable for your HDTV or monitor.
Transparency: Increase or decrease the transparency level for the on-

screen menus.

Mouse Sensitivity: Increase or decrease the mouse sensitivity.
Border Adjustment: Adjust the top, bottom, left and right border if nec-

essary for your HDTV or monitor.

Audio: Click the checkbox to enable audio monitoring in Live View mode.

If you’re using the VGA connection for display, you will need to connect
speakers or an audio amplifier to the NVR’s audio output.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

40

Network: General

As SwannLink Peer­to-Peer technology
is utilised to commu­nicate with your net­work and mobile de­vice, configuration of
the network settings
is not required. If you
have networking ex­pertise and require
specific settings for
your network, the NVR
does have the ability to
change them.

Network Access: You can select between three different network types

that the NVR can be connected to. The three types are -

DHCP (Dynamic Host Configuration Protocol): This is a system where

your router will automatically assign an IP address to each device con­nected to your network.

Static: This requires that all devices on your network have their IP ad-

dress manually defined.

PPPoE: An advanced protocol that allows the NVR to be directly con-

nected to a DSL modem.

IP Address: Each device on your network must have a unique IP address

to identify itself. A typical address might be “192.168.1.24” or something
similar.

Subnet Mask: This allows the flow of network traffic between hosts to be

segregated based on a network configuration. A typical address might
be “255.255.255.0” or something similar.

Default Gateway: This allows the NVR to connect to the Internet. This is

typically the same IP address as your modem or router.

Auto DNS/Static DNS: Select how would like to define your DNS servers.

It’s recommended to leave this on auto.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

41

Network: Advanced

Prior to developing our
SwannLink Peer-to­Peer technology, our
SwannDNS service
was used to connect
to your NVR remote­ly. This service is still
active and we recom­mend creating an ac­count as a means of
backup.

DDNS: Click the “Set” button to configure a DDNS service. Go to (mydvr.

swanndvr.com) to create your account then input the details here.

NTP: The NTP (Network Time Protocol) function allows the NVR to au-

tomatically sync its clock with an on-line server. This gives it the ability
to constantly have an accurate time setting.

Email Settings: Click the “Set” button if any changes are required to

your email account.

IP Filter: An advanced feature which allows you to exercise precise con-

trol over what devices are allowed to communicate with the NVR.

Server Port: This is the port that the NVR will use to send information

through. The default number will work in most situations.

HTTP Port: This port is used to log into the NVR from a remote location.

UPNP enable: This option allows your NVR and your router to open and

close the necessary ports. Click the checkbox to enable when using our
SwannDNS service.

UID: This is the NVR’s unique UID. Click “Send UID” to send this to your

email address.

• Click the “Default” button to revert back to default settings.

• Don’t forget to click “Apply” to save settings.

• Right-click the mouse to exit the Menu.

42

System Status

The various status tabs give
you an overview of the various
settings and options that have
been selected for the NVR to
function. Each action that the
NVR performs as well as events
detected are logged, which you
can search and view. If you call
our helpdesk for assistance,
our staff may ask you to ac­cess these tabs to assist them
in solving any technical issues
that you may be having.

43

43

Search: Log Search

Major Type: Select the major type that you want to search for. The op-

tions are “All”, “Manual”, “Schedule” and “Motion”.

Minor Type: Depending on the major type selected, you have various

options to choose from.

Start Time: Select your start date and time.
End Time: Select your end date and time.
Search: Click this to commence the search. The logs matching your

search criteria will be displayed (see above right example).

Clear Log: Click this to clear the system logs.

• Right-click the mouse to exit the Menu.

44

Network: Status

Displays the current network settings provided by your network.

• Right-click the mouse to exit the Menu.

45

Device: S.M.A.R.T

Displays technical and performance information about the hard drive
selected.

• Right-click the mouse to exit the Menu.

46

System: System Information

Displays technical information about the NVR.

• Right-click the mouse to exit the Menu.

47

Warranty Information

USA

Swann Communications USA Inc.

12636 Clark Street

Santa Fe Springs CA 90670

USA

Warranty Terms & Conditions

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original purchase
date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period
will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any
country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any
costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the respon­sibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized
end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights
will take precedence.

Swann Communications

Unit 13, 331 Ingles Street

Port Melbourne Vic 3207

Australia

Australia

United Kingdom

Swann Communications LTD.

Stag Gates House 63/64 The Avenue

SO171XS

United Kingdom

For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement or

refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods re­paired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.

48

Helpdesk/Technical Support

Technical Support E-mail: [e-mail]

Telephone Helpdesk

USA Toll Free 1-800-627-2799

USA Parts & Warranty 1-800-627-2799

(M-F, 9am-5pm US PT)

AUSTRALIA 1800 788 210

NEW ZEALAND Toll Free 0800 479 266

UK 0808 168 9031

M7300121115E | © Swann 2015

49