Helpdesk / Technical Support Details
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Swann Technical Support
All Countries E-mail: tech@swannsecurity.com
Telephone Helpdesk
USA toll free
1-800-627-2799
(Su, 2pm-10pm US PT)
(M-Th, 6am-10pm US PT)
(F 6am-2pm US PT)
USA Exchange & Repairs
1-800-627-2799
(M-F, 9am-5pm US PT)
See http://www.worldtimeserver.com for information on time zones and the
current time in Melbourne, Australia compared to your local time.
AUSTRALIA toll free
1300 138 324
(M 9am-5pm AUS ET)
(Tu-F 1am-5pm AUS ET)
(Sa 1am-9am AUS ET)
NEW ZEALAND toll free
0800 479 266
INTERNATIONAL
+61 3 8412 4610
Warranty Information
Swann Communications USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Swann Communications warrants this product against defects in workmanship and material
for a period of one (1) year from it’s original purchase date. You must present your receipt
as proof of date of purchase for warranty validation. Any unit which proves defective during
the stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The end user is responsible for all freight charges incurred to send the
product to Swann’s repair centres. The end user is responsible for all shipping costs incurred
when shipping from and to any country other than the country of origin.
Swann Communications PTY. LTD.
Building 4, 650 Church Street,
Richmond, Victoria 3121
Australia
Advanced security made easy™
plug&play
security
PenCam Recorder
Mini Video Camera & Recorder
DVR-420™
The warranty does not cover any incidental, accidental or consequential damages arising
from the use of or the inability to use this product. Any costs associated with the fitting or
removal of this product by a tradesman or other person or any other costs associated with
its use are the responsibility of the end user. This warranty applies to the original purchaser
of the product only and is not transferable to any third party. Unauthorized end user or
third party modifications to any component or evidence of misuse or abuse of the device will
render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where
applicable by local laws, regulations and legal rights will take precedence.
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© Swann Communications 2008
Operating Instructions
SW234-PC2 / SW234-PCG
www.swannsecurity.com
SR234-PC2-10006-130309
1
Before You Begin
Troubleshooting Guide
FCC Verifi cation:
NOTE: This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna
· Increase the separation between the equipment and the receiver
· Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected
· Consult the dealer or an experienced radio/TV technician for help
IMPORTANT: Prohibition against eavesdropping.
Except for the operations of law enforcement offi cers conducted under lawful
authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the
private conversations of others unless such use is authorized by all of the parties
engaging in the conversation.
WARNING: Modifi cations not approved by the party responsible for compliance
could void user’s authority to operate the equipment.
Problem: The PenCam takes a long time to boot or save recordings
Solution: Delete video you do not need from the PenCam. As the memory fi lls
up the PenCam may take longer to process and save.
Problem: Some of my videos won’t play on my computer.
Solution: Videos can become corrupt and will not play if the PenCam is not used
as described in this manual. Pushing the button several times or holding the
button can result in corrupt videos. Wait until the PenCam has fi nished processing
before pressing the button again.
Problem: Is it legal to record people in my country?
Solution: It is your responsibility to research the local laws and conditions of use
for recordings.
Problem: I can’t see any video on my computer.
Solution: Install the codec pack
our website www.swannsecurity.com
klcodec417s.exe stored on the PenCam or from
Technical Specifications
Video
Video Format: AVI
Resolution: 352 x 288
Video File Size: >500KB per min
IMPORTANT SAFETY INSTRUCTIONS:
· Make sure product is fi xed correctly and stable if fastened in place
· Do not operate if wires and terminals are exposed
Package Contents
PenCam Recorder
Operating Instructions
Ink Refi ll*
*The PenCam is already pre-loaded with an ink cartridge. There is no
need to change the cartridge unless the pen is out of ink
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2
Recording
Recording Mode: Manual Recording, Continuous
Total Storage Time: up to 3 Hours (2GB)
General
Operating System: Windows XP, Vista
Internal Memory: 2GB or 4GB
Backup Type: USB
Battery Type: Rechargeable Lithium-ion
Charging: USB via computer
Record Time per Charge: Approximately 90mins
Battery Charging Time: Approximately 2 hours
Dimensions: 150mm x 15mm x 15mm
5.9” x 0.6” x 0.6”
Weight: 1oz, 30g
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Downloading and Viewing Video
When the PenCam is connected to a PC, Windows XP and Vista will
automatically recognize the device and install the correct drivers.
Navigate to the Removable Disk in My Computer to view, copy or delete fi les just
like a portable hard drive or fl ash drive.
Playback video recordings on your PC with media players such as VLC, winDVD,
powerDVD etc., capable of decoding H263 format AVI fi les.
IMPORTANT NOTE: If you are unable to view videos on your PC, install the
codec pack software named klcodec417s.exe stored on the PenCam or download from www.swannsecurity.com
PenCam Layout
Power /
Record LED
Hidden
Camera
Reset
Switch
Setting the Date & Time
To set or change the Date & Time:
1. Connect the PenCam to your PC.
2. Create a new .txt fi le using Windows Notepad.
3. Type the date & time in the following format YYYY-MM-DD HH:MM:SS
(ex. 2009-03-13 11:53:58).
4. Save the fi le as userconfi g.txt and place in the root directory of the PenCam.
5. Remove the PenCam from the computer and turn on the PenCam. Videos will
now be time stamped with the updated date & time.
Note: Current date and time settings may be lost if the PenCam is formatted or
completely drained of battery power.
Deleting & Formatting the PenCam
If the PenCam is full or operates slowly, delete unwanted fi les from the PenCam
when connected to your computer.
IMPORTANT NOTE: If you format the PenCam all data will be permanently lost
including the codec pack and userconfi g.txt fi le with the current date & time
settings. To reset the date & time follow the instructions above. If you require
the codec pack again, it is available at www.swannsecurity.com
Hidden USB Port
Twist to reveal
Rubberized Grip
Twist to expose
pen tip
Working Pen Tip
Top of PenCam
USB Connection
Bottom of PenCam
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33
Powering the PenCam On/Off
Recording and Standby Modes
Powering On the PenCam
1. Push and release the button on the PenCam 1 time.
2. The orange light will turn on.
3. Wait 5 to 10 seconds for the PenCam to load and “boot up”.
4. After the PenCam has fi nished booting it will automatically begin recording
indicated by the blue light.
Push the button 1 time to
power on the PenCam
IMPORTANT NOTE: You must wait until the PenCam has fi nished booting and
the light has turned blue before pressing the button again, otherwise there may
be data loss or undesired results.
Standby Mode
When the orange light is on the PenCam is in standby. Push the button 1 time to
begin recording. If you are powering on the PenCam it will automatically begin
recording, do not push the button while the PenCam is booting.
Recording Mode
The blue light indicates the PenCam is currently recording. Push the button 1
time to stop recording. The PenCam may take several seconds to process and
save the recording.
Orange indicates standby mode
Blue indicates currently recording
IMPORTANT NOTE: When stopping a recording push the button only 1 time.
The PenCam will write the video to memory. Depending on the length and complexity of the video there may be several seconds delay. Do not push the button
again during this time or data loss may occur.
Charging the PenCam
Powering Off the PenCam
1. If the light is blue, push and release the button one time to stop recording
and wait until the light turns orange.
2. When the light is orange, push and hold the button to power off the
PenCam.
4444
The PenCam has a built in lithium-ion battery that provides approximately 90
minutes of power when fully charged.
Unscrew the PenCam to
reveal the hidden USB port
Charge the PenCam by connecting the hidden USB connector inside the PenCam
to a USB port on your computer. The PenCam will fl ash orange, indicating it is
charging. Full charge time is approximately 2 hours.
IMPORTANT NOTE: Before using the PenCam for the fi rst time, connect it to a
USB port and charge for the full 2 hours.
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