Swann PRO-series, 960H H.264 User Manual
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4, 8 or 9 Channel
960H H.264 DVR
M4200_3200H160413E
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Introduction
Before You Begin
FCC Verication
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the
equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• These devices may not cause harmful interference, and
• These devices must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
All jurisdictions have specic laws and regulations relating to the use of cameras. Before using any camera for any purpose, it
is the buyer’s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to
comply with the applicable laws and regulations.
FCC Regulation (for USA): Prohibition against eavesdropping
Except for the operations of law enforcement ocers conducted under lawful authority, no person shall use, either directly
or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private
conversations of others unless such use is authorized by all of the parties engaging in the conversation.
WARNING
Modications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
• Make sure product is xed correctly and stable if fastened in place
• Do not operate if wires and terminals are exposed
• Do not cover vents on the side or back of the DVR and allow adequate space for ventilation
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Introduction
Contents
Introduction
Before You Begin 2
Contents 3
Introduction 4
Connecting the DVR
Installation Guidelines 5
Front Panel of the DVR 6
The Rear Panel of the DVR 7
Connection Diagram 8
Connecting Additional Devices 9
Basic Setup
Basic DVR Operation 10
About 960H Widescreen Videos 10
Basic Setup: General 11
Basic Setup: HDD & Networking 12
Basic Setup: DDNS & Email 13
Basic Setup: NTP & DST 14
Basic Setup: Account Conguration & Completion 15
Basic Setup: Installing MyDVR on PC 16
MyDVR: Logging In 17
MyDVR: Interface 18
MyDVR: Local Conguration 19
MyDVR: Conguration Overview 20
Remote Access From a Mobile Device 24
Operating the DVR Locally 25
Advanced Conguration
Menu Layout 26
Advanced Conguration 27
Display: Camera 28
Display: Output 29
Recording: Encode 30
Recording: Option 31
Recording: Schedule 32
Search: Playback 33
Search: Backup 34
Search: Event / Log Search 35
Specic Incident Backup 35
The Playback Interface 36
Network: General 37
Network: Advanced 38
Network: Advanced: DDNS 39
Network: Advanced: NTP 39
Network: Advanced: IP Filter 40
Network: Network Status 40
Network: Advanced: Email Settings 41
Alarm: Motion 42
Alarm: Motion Detection Conguration 43
Alarm: Motion Detection Notes 44
Alarm: Motion Detection - Action 45
Alarm: Video Loss 45
Alarm: Exception 46
Device: HDD 47
Device: S.M.A.R.T. 47
Device: PTZ 48
System: General 50
System: User 51
System: System Information 52
System: Maintenance 53
Reference
Troubleshooting 54
Addendum: Third Party Hardware 55
Technical Specications 56
Warranty Information 57
Notes 58
Notes 59
Helpdesk / Technical Support Details 60
Default Password Information
To ensure your privacy, this DVR supports password protection.
The default, all-access username is “admin”. If the DVR asks you to log in before you’ve set a password, enter
admin as your username and leave the password blank. This will give you access to all areas of the DVR.
The password function is disabled by default. However, if you’re asked for a password, the default is “12345”.
To ensure your ongoing privacy, we strongly recommend setting a password as soon as possible. Choose
something that you’ll remember, but that others would be unlikely to guess.
If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support
Telephone Helpdesk - the number is on the back cover.
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Introduction
Introduction
Congratuations on your purchase of this Swann DVR. You’ve
made a ne choice for keeping a watchful eye over your home
or business. Let’s take a moment to talk about some of the
features this DVR oers, and how to get the most out of them.
Oh my, this is a big manual. How long will this take?
Yes, but you won’t have to read all of it - you should be up and
running by page 25!
It can take a few hours to connect everything and run through
the setup procedure.
The latter half of this manual is for advanced users only - the
DVR is seriously congurable - the out-of-the-box settings do
a great job in 90% of situations, but some users will want to
get into the nitty-gritty detail, so that information is presented
for those who need it.
The Basic Setup
The default settings of the DVR will cover most basic
installation requirements of the DVR.
To get the most out of your hard drive, we’ve congured the
DVR to record only when it detects motion - that way, you
won’t ll the hard drive with video of nothing happening.
Before installing anything, connect the DVR and cameras
and test your system.
We ensure everything is working properly when we ship
them out, but sometimes things can be damaged in
transport, and occasionally components can fail. Better to
nd out now, before everything is xed in place!
Getting the DVR Setup
There are three stages to getting your DVR set up. If you want
to use the default settings, you’ll only need to complete steps
one and two.
Stage 1. Connecting the DVR (page 6 to page 9)
This section details what you can connect to the dierent
inputs/outputs of the DVR.
Everyone’s setup will vary a little bit - it depends what cameras
came with the DVR (if any) and what device(s) you’ve already
got.
Stage 2. Basic DVR Setup
The DVR needs a few things to be set properly before it can do
its thing. Follow the instructions from page page 11 to page
24 to get everything working.
3. Optional: Advanced DVR Conguration
The latter part of this manual covers advanced DVR operations.
This DVR comes with all the professional-grade capabilities
you’d expect from a quality Swann product, but many advanced
capabilities require detailed setup to function correctly.
If you’re not an advanced user, don’t worry. The out-of-the-box
settings really do work well, and we’d only suggest changing
them if you’ve got a really specic plan in mind.
You’ll need to read a page or two of this section if:
• you’ve got a PTZ capable camera - see page 48.
• you want to alter the motion detection sensitivity or the
areas it applies to (page 42).
• you want to change some of the advanced options for
recording quality and resolution (see page 28).
Now with extra “H”: 960H and what it means
This DVR is compatible and is intended for use with 960H cameras. What does this really mean?
A traditional CCTV camera operates at a resolution of approximately 720 x 480 (NTSC) or 720 x 576 (PAL) pixels*
and a 4:3 aspect ratio. By extending the image to a widescreen format, 960H technology increases the horizontal
resolution of the camera, thereby increasing the area viewed and the resolution it’s viewed at.
See “About 960H Widescreen Videos” on page 10 for more information.
In general, 960H is best suited:
• monitoring a wider area than traditional CCTV cameras could cover at the same detail
• being displayed on high-denition widescreen televisions/monitors
• for upgrading from traditional CCTV cameras, while reusing previously installed coaxial cables.
*The resolution is approximate as analog video doesn’t really work this way. The resolution listed is the equivalent for a standard pixel matrix.
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Introduction
Installation Guidelines
• Do not expose the DVR to moisture.
Water is the arch-enemy of electrical components and also poses a high risk of electric shock.
• Avoid dusty locations.
Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even re.
• Only install the DVR in a well ventilated space.
Like all electronics, the circuitry and hard drive in the DVR produce heat,
and this heat needs a way out.
• Do not open the DVR case except to install/swap the hard drive or battery inside.
There are no other user serviceable parts inside.
• Never open the case whilst the DVR is plugged in,
and never plug in or turn the DVR on whilst the case is open.
• Use only the supplied power adapter.
Other adapters may cause damage to the DVR or cause a re.
• Do not cut or modify any cable for any reason.
Doing so will void your warranty, and pose a risk of re or electrical shock.
• Do not expose the DVR to sudden bumps or shocks
The DVR is as robust as possible, but many of the internal components are quite fragile.
• Remember that the DVR is, in all likelihood, going to be left on 24 hours a day, 7 days a week. Keep this in
mind when choosing a location for installation.
Plasma Burns: Preventing Burn In on Plasma and CRT Screens
Many larger televisions and monitors feature plasma screen technology. While plasma oers large images at high contrast and
resolution, it can be susceptible to image burn in. Burn in occurs when a static image is displayed for so long that the screen
remains discolored when the image is no longer shown. CCTV systems are one of the leading causes of image burn in, as
typically static images are displayed almost constantly while the system is on.
We recommend LCD or LED screens be used with the DVR, as these types are typically resilient. However, all screen technology
suers from some level of burn in (or burn out, depending on its type), so always exercise common sense and caution.
Some other ways to limit burn in include:
• Using the auto-sequence mode to change the channel being monitored. Remember that the time/date/title overlays may
still burn in if they’re in similar positions over each image.
• Turn down the brightness/contrast of the screen you’re using – the less raw power the screen is using to display images, the
lower the chance of burn in.
• Turn the screen o when the DVR is not in use. This will not only extend your screen’s life, but will also help the environment
and help cut your power bill. It’s win-win-win, really.
This product contains a removable battery. If you need to replace or dispose of the internal battery.
The battery is located on the mainboard of the DVR. It is a primary lithium CR2032 button cell.
To access, remove and/or replace the battery:
• Ensure the DVR is turned OFF. NEVER open the DVR’s case while power is connected.
• Remove the ve screws holding the cover on the DVR.
• If replacing the battery, ensure that it is an exact match for size, type and capacity.
• Be sure to safely dispose of the battery. The process for battery disposal/recycling varies from
location to location, please check with the relevant local authority for method.
Battery Safety Instructions
• Do NOT attempt to open, puncture, disassemble or modify the battery in any way.
• Do NOT subject it to sudden shock or heat.
• Do NOT dispose of battery in re.
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Connecting the DVR
Front Panel of the DVR
1) USB 2.0 Port: For connecting USB external storage to the
DVR for backup, or for applying new rmware.
2) Play/Pause: Opens the playback interface from the live
viewing mode. Pauses playback or resumes playback from
paused.
3) Quad (4ch)/All (8ch or 9ch): Enters split-screen view, where
the screen shows one, four (“quad” mode 2 x 2) or all eight/nine
(8ch or 9ch only - 3 x 3) video feeds at once.
4) Menu: Opens the DVR’s menu, or goes back one step from
a submenu.
5) Select: As the name suggests, it selects an option or item
from a menu.
6) D-pad: For navigating around menus when you’re not using
the mouse. (Why aren’t you using the mouse? It’s awesome.)
7) IR Receiver: Where the DVR will pick up signals from the IR
remote control. If this is obstructed, the remote will not work.
8) Power LED: Will be lit whenever the DVR is supplied power
and turned on.
9) HDD LED: Will ash whenever the DVR is writing to/reading
from the installed hard drive.
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Connecting the DVR
The Rear Panel of the DVR
1) Video Inputs 1 - 4: These are your primary video inputs.
Each accepts a standard composite video signal and connects
via a BNC connector.
The channels are labeled by number in the same order as they
will appear on your DVR’s interface.
2) Video Inputs 5 - 8/9: As 1) but apply to the 8 and 9-channel
model only. Video input 9 is located in the same location as
Audio Input 1 on the 8-channel model - three audio inputs are
removed to allow the space for the extra BNC connector.
3) Audio Input(s): These will accept a standard line-level
signal (<1V). The four and eight channel models feature four
audio inputs. The nine channel model features one audio
input.
4) HDMI Output: The primary output of the DVR. For the
highest possible video output quality, we suggest using this
output.
• For best results, use a monitor/television capable of
displaying Full HD 1080p.
• Note that many televisions which can display 1080p
signals are not actually Full HD. These kinds of televisions
downscale a 1080p signal to the resolution of the screen.
For the best possible image, use a television/monitor
which can display 1920 x 1080 or higher.
5) VGA Output: For connecting a television or PC monitor
with a VGA input.
6) Audio Output: A standard line-level audio output.
7) Network Port: Where you can connect the DVR to a
network, typically directly into the router or network switch.
8) USB 2.0 Port: For connecting a USB mouse or a USB storage
device. We suggest connecting USB storage to the USB port
on the front of the DVR, and using the rear port for the mouse.
9) eSATA Port: To connect an external hard drive which
will act as a live recording drive in the same manner as the
installed HDD.
10) PTZ (RS485) Port: To connect the RS485 cables to control
a PTZ (pan, tilt, zoom) device to the DVR.
11) DC 12V Power Input: Where you connect the included DC
12V power adapter. Use only the supplied power adapter with
the DVR, and use the power adapter only with the DVR.
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Connecting the DVR
Connection Diagram
Connect the BNC outputs from
your cameras into the BNC inputs
on the rear of the DVR.
Connect your cameras to
power, using the powersplitter (if included).
Connect the DC12V Output from the
power supply to the power input.
Connect the power
supply to a wall
outlet.
Connect the mouse
to the USB 2.0 port.
If you’ve got a monitor with
VGA but not HDMI, connect it
to the VGA output on the DVR.
If you’ve got a TV or monitor
with HDMI in, connect to
the HDMI port on the DVR.
Connect an Ethernet
cable from the LAN port
on the DVR to a spare
port on your router.
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Connecting the DVR
Connecting Additional Devices
The Audio Out port
can be used to connect
a stereo, speakers,
headphones or other
external sound device.
The Audio In ports can
be used to connect
audio devices to the
DVR. Obviously, your
microphone probably
won’t look like that
one - they’re often
built into cameras.
An external hard drive
with an eSATA port can be
connected to the eSATA
port on the DVR.
It can be used to record live
footage in the same way as
the interal HDD(s).
An external hard drive with a USB-
compatible interface (USB 2.0
recommended) can be connected to the
front USB port of the DVR.
The front USB port also supports USB solid-
state storage, such as ash drives.
The PTZ port (RS485)
can be used to connect
compatible PTZ devices,
such as this Swann PTZ
dome.
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Basic Setup
Basic DVR Operation
The USB Mouse (Recommended)
The easiest way to operate the DVR is to use the included USB
optical mouse - we put together the look and feel of the menu
system specically for mouse-friendly navigation.
The controls are pretty easy to remember - heck, there are only
two buttons. It couldn’t be simpler.
Left click:
• Selects an item or conrms a choice.
Right click:
• Opens the menu bar from the live viewing screen.
• Returns one “step” from a submenu.
• Opens a context menu in some settings screens.
The Scroll Wheel:
• Can be used to adjust the values of sliders and scales
when highlighted by the mouse.
Of course, you don’t have to use the mouse.
The Front Panel
The buttons on the front panel are adequate for operating the
DVR, but they’re hardly ideal for ongoing use.
Between Menu, Select and the D-pad (directional pad) you can
navigate through all the DVR’s menus and congure almost
any setting. It’s a little clunkier than the mouse and it’s not as
quick and easy, but it does save a little space.
Wireless Mice: Best of Both Worlds
Many wireless mice are compatible with the DVR. The only
kinds of wireless devices compatible are those that interface
in the same manner as regular wired devices: typically, these
will be mice which come with a dedicated USB receiver which
is pre-paired to the mouse.
Combination wireless receivers (such as those that come with
keyboard/mouse combinations) are usually NOT compatible
with the DVR. We suggest avoiding them.
Note that Bluetooth devices are NOT compatible with the
DVR. Use a wireless mouse that has a dedicated USB receiver.
About 960H Widescreen Videos
960H is the term used for a composite video signal which
oers additional horizontal lines of resolution. The additional
horizontal space creates a signicantly larger and sharper
image, and also allows for higher dynamic range.
If you connect traditional CCTV cameras to the DVR, then the
DVR will automatically upscale the image to make use of all
the available screen. This will allow for higher quality videos
than would otherwise be vailable - particularly for 700TVL+
cameras - but will warp the image to appear a little wider
than it should be.
If you do wind up with a recording at the wrong aspect ratio,
this isn’t a disaster. You’ll still be able to clearly see details and
identify individuals, up to the limits imposed by the camera
itself.
The correct aspect ratio can easily be applied using a media
player such as VLC. Just backup your footage as an AVI, play it
back on a PC and select the appropriate aspect ratio (16:9 for
960H cameras and 4:3 for standard CCTV).
To correct the playback aspect ratio:
• Use VLC Media Player. It’s free to download and use: visit
www.videolan.org/VLC
• Follow the backup instructions in “Search: Backup” on
page 34 to output an AVI le of the incident you want.
• Open that AVI in VLC Media Player.
• Press the A key on your computer’s keyboard until the
video appears at the correct ratio (typically 4:3).
720
960
Standard Denition
Composite Video
Aspect ratio of 4:3
960H
Widescreen Video
Aspect ratio of 16:9
480 (NTSC)
576 (PAL)
480 (NTSC)
576 (PAL)
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Basic Setup
Basic Setup: General
The Setup Wizard will run automatically the rst time you start the DVR.
The wizard will guide you through all the settings you need to get your DVR up and working, specically:
• Choosing your Language
• Setting Video Input and Output Formats and Resolution
• Setting the Date, Time and your Time Zone
• Initializing and/or Formatting your Hard Drive
• Conguring the DVR to operate on your Network
• Setting up a Dynamic DNS for remote access
• Synchronizing the DVR’s time with an online server
• Choosing the settings for Daylight Savings Time (DST)
• Creating Username(s) and Password(s)
Note: There are still a few things you’ll really want to setup after you’ve nished with the wizard - the theory is that, once you’ve got
through the set up wizard, you can install the MyDVR software on a PC connected to the same network and congure the remaining
options via your computer.
General Conguration
Language: Choose the language you’d
like the menu system to be displayed in.
Video Standard: Choose between NTSC
(for the USA, Canada, Mexico, Japan,
Korea and some other regions) or PAL
(UK, Europe, Australia and some other
areas). If this is set incorrectly, images
from your cameras will be distorted,
black and white, or simply not appear at
all.
Resolution: How many pixels the DVR
will output. Typically, you’ll want to set
this to be equal to the native resolution
of your monitor/television (check the
manufacturer’s documentation). If
your monitor’s native resolution isn’t
an option, then you’ll want to use the
highest resolution possible without
exceeding the maximum resolution of
your monitor.
Time Zone: Choose the time zone you’re in. It’s really important to select the right time zone if you’re using NTP (Network Time
Protocol).
Some common time zones: In the USA, EST (Eastern Standard Time) is GMT -5:00, where PST (Pacic Standard Time) is GMT -8:00.
The UK is GMT +0:00, and the East Coast of Australia is GMT +10:00.
Menu Date Format: How you’d like the date to be displayed. Choose whichever format is standard in your region.
If you need to change any of these settings later, you can nd these options:
Main Menu -> System -> General
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Basic Setup
HDD
Init.: Initializes the hard drive. You’ll
only need to do this for drives once,
assuming that it’s not already initialized.
If the Mount column reads “No” then
choose Init. to initialize the drive.
Label: A quick way of dierentiating
between hard drives. For the rst setup,
there will usually only be one hard drive.
This displays internal HDDs and those
connected to the eSATA port.
Capacity: The total amount of space
on the hard drive. This will typically be
slightly less than the rated capacity of
the hard drive as a fraction of the space
is required by the le allocation table
(FAT).
Format: Whether the hard drive has been formatted to operate with the DVR. When the hard drive is formatted appropriately,
this will simply read “yes”. If it says anything else, such as an ominous “no”, then select the disk and choose Format.
Mount: Whether the drive has been initialized and is detected by the DVR. If the drive isn’t mounted then it needs to be
initialized (see above).
Free Space: The amount of available space on the hard drive.
Network Access
We’re not going to pretend this isn’t the
most complex aspect of conguring the
DVR, but if your router supports DHCP
and UPnP, then there’s nothing to do
here.
Recommended:
Don’t change anything.
Ensure that the Network Access is set to
DHCP and that UPnP is enabled on your
router - it should just work.
If your router doesn’t support DHCP:
Then you’ll need to manually assign the
address of the DVR. If you’ve already
setup your network, we assume you
know what you’re doing. See “Addendum:
Third Party Hardware” on page 55 for
more information.
If your router supports DHCP but not UPnP: For local access (i.e. a PC connected to the same network) just set the Network
Access to DHCP. For remote access (i.e. a device connected via the Internet), you’ll need to manually forward ports on your router.
See “Addendum: Third Party Hardware” on page 55 for more information.
If you don’t know how to manually address devices and don’t have access to someone who does, you may want to consider
upgrading your router - we think that DHCP and UPnP are neat features that are well worth having.
There’s heaps more information on IP Addresses, DHCP, UPnP and all manner of remote access information later in this booklet.
In addition to “Addendum: Third Party Hardware” on page 55, have a look at “Network: General” on page 37 and have a word
with whoever set up your network - they might be able to help you.
Basic Setup: HDD & Networking
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Basic Setup
DDNS
A Dynamic DNS is a service which will let
you assign an address to your DVR so you
can access it via the Internet.
There’s more information about DDNS,
how to congure it and what it means
for you when remotely accessing the
DVR later in this manual. Have a look at
“Network: Advanced: DDNS” on page 39
for more.
DDNS Type: The DDNS server you’re
using. We recommend SwannDVR - you
can sign up for your free account at www.
swanndvr.com.
Device Domain Name: The domain name
you chose when signing up for your DDNS
account.
User Name: The username you selected when you signed up for your DDNS account. If you’re using SwannDVR and followed
the suggested username guidelines, this will be your email address.
Password: Enter the password you used when you signed up for your DDNS account.
Conrm Password: Re-enter the password to conrm.
Test: To check if the DDNS is working, click the Test button. After a short delay, a message will be displayed on-screen, informing
you whether the update was successful or not.
If the test is unsuccessful, a message will appear onscreen informing you that the “Update was Unsuccessful”. This could mean
there’s a problem with your network setup, or there’s a problem with the DDNS Account Name and Password you’re using.
Before DDNS will work, you’ll need to register an account with the DDNS provider of your choice. We recommend SwannDVR, as this
is a free service which we support directly. Boot up your computer and sign up at www.swanndvr.com.
Email
If you want the DVR to send email alerts as alarm events are detected, then you’ll need to congure an outgoing email server for
the DVR to use, and choose an email address for it to send to.
We recommend creating an account with Gmail (www.gmail.com) specically for the DVR. These instructions assume you’re
using a GMail account. If you’re using a dierent email, see “Network: Advanced: Email Settings” on page 41 for details.
Enable SSL or TLS: Enable.
SMTP Server: Choose smtp.gmail.com
SMTP Port: 465 (this value will self-populate)
Sender Address: your_email@gmail.com
Sender Password: The password you
chose for the GMail account.
Recepient Address 1, 2, 3: Choose up
to three email addresses for the DVR to
send mail to.
Attach Picture: When selected, the DVR
will attach a still image to better illustrate
what has caused the alarm/alert state.
Interval: The minimum amount of time
that must elapse after the DVR sends
an email alert before it can be triggered
again.
Test: The DVR will send an email immediately using the setting you’ve entered. The DVR will tell you whether the outgoing
mail server responded to the request to send the email or not. If the DVR indicated the sending failed, this indicates there’s
something wrong with the SMTP server details you’ve entered. If the DVR reports success but you don’t receive the email, then
it’s likely there’s something amiss with the recipient email - in particular, check the Spam folder/settings.
Other: Allows for custom denition of an outgoing email server. See “Network: Advanced: Email Settings” on page 41if you want to
use an email server other than Gmail. For advanced users ONLY.
Basic Setup: DDNS & Email
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Basic Setup
NTP
NTP stands for “Network Time Protocol”.
It’s a way for the DVR to automatically
update its internal clock and ensure it’s
always in sync. There’s no requirement
to use NTP, but it’s easy to setup and
free to use, so there’s really no reason
not to.
NTP Server: The server you’d like to use
for NTP. They’re all quite comparable
in terms of reliability and accuracy, so
unless you’ve got some kind of master
plan for world domination (which is
aected by the time, for some reason)
then the default (pool.ntp.org) works
ne.
NTP Port: The default is 123. You
should only change this if you’re using
a dierent NTP server, and you know
they use a dierent port. If you’re using
pool.ntp.org, ensure the port is 123.
Sync: Triggers the DVR to automatically synchronize its internal clock with the time server immediately. If your DVR is connected
to the Internet and the network is correctly congured, this will update almost instantly.
System Time: The DVR’s current clock reading.
DST Conguration
You can congure the DVR to
automatically update its internal clock
when daylight saving starts and ends.
Note that using DST and NTP
simultaneously can cause problems,
depending on your NTP server and how
DST works in your locale.
Enable: Whether the DVR will
automatically adjust the time for DST or
not.
Oset: The amount by which the time
changes during DST. For the vast majority
of locations, the oset is one hour, but
exceptions to this rule exist.
Start Time / End Time: When DST begins
and ends in your locale.
Basic Setup: NTP & DST
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Basic Setup
Account Conguration
User Name: The name you’d like to
use for the account. An account can
be called anything you like (up to 16
characters in length) except the default
Admin account, which is always called
“Admin”. We suggest using this as the
default all-access account for the DVR.
Password: The password you’d like
to be associated with the selected
account. A password can be between
1 and 8 characters in length, and
consists of numbers only (no letters or
symbols).
Conrm Password: Re-enter the
password to ensure accuracy.
Level: The level of access that the selected account will have. There are three levels of access: Guest, User or Admin.
Guests: Can view live images from the cameras, but cannot access recorded footage, nor can they alter any settings.
User: The most customizable level of access to the DVR. You’ll be able to set a User account to have as little access as a Guest
account, or nearly as much power as an Admin account. User accounts will probably make up the majority of accounts registered
to a DVR if there are multiple users requiring varying levels of access.
Finishing the Setup Wizard
When you choose Finish, the DVR will update and save your settings. It may reboot while doing so.
Display wizard when booting up (checkbox): While this is highlighted, the DVR will automatically run the conguration
wizard when booted up. Simply click this box to de-select it, and the wizard won’t run automatically in future. You can run the
wizard at any time by clicking the icon on the DVR menu tray.
If you don’t want the Setup Wizard to be dispalyed upon startup in the future, uncheck the “Run Wizard at Startup” checkbox.
Basic Setup: Account Conguration & Completion
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16
Basic Setup
Your DVR comes with powerful remote access and interface
software, called MyDVR. You can setup and congure almost
all aspects of the DVR from the MyDVR interface.
The MyDVR software will allow you to:
• view images from your DVR in real-time,
• playback recorded footage,
• copy footage to your local PC and
• adjust settings and congure the DVR.
In fact, the MyDVR software is so powerful, you don’t even
need to connect a monitor to the DVR if there’s a computer on
the local network that you’re running MyDVR on.
For quick and easy conguration of the DVR’s settings,
recording quality and schedule, we suggest using the
remote interface in MyDVR.
How to install MyDVR:
• Insert the included CD into your computer.
• Locate the le called MyDVR.exe and run this le.
• You may be asked by UAC (User Account Control) to allow
MyDVR to “make changes” to your system. Select Allow or
Continue.
• You’ll see an installation wizard. Simply follow the prompts
to install the software.
• Once the MyDVR software has been installed, it should
automatically detect your DVR on your network.
Minimum PC Requirements:
2.0GHz or faster CPU (Dual-core recommended)
1GB or more RAM (2GB recommended)
10/100Mbps Network (1000Mbps recommended)
Internet connection (512kbps+ recommended)
1024x768 resolution (1280x720 recommended)
Supported Operating Systems
Microsoft Windows XP Microsoft Windows Vista
Microsoft Windows 7 Microsoft Windows 8
NOTE: Windows XP, Windows Vista, Windows 7 and Windows 8
are registered trademarks of Microsoft Corporation.
Basic Setup: Installing MyDVR on PC
Got a Mac?
Check out
www.swann.com/mydvrmac
for the latest Mac-based remote
access software.
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17
Basic Setup
Before running MyDVR for the rst time:
Ensure your DVR is connected to a network and (if accessing
via the Internet) you know the Public IP Address of the DVR
or the DDNS address (see “Network: Advanced: DDNS” on
“Network: Advanced: DDNS” on page 39 for more).
That your network is set to DHCP addressing or the DVR
has been congured to use STATIC addressing (see “Network:
General” on page 37).
That UPnP is enabled on your router (see your router’s
documentation to learn more).
If you’re accessing the DVR via a LAN (local network):
• Select LAN under the heading Network Type (unless your
computer has performance issues - then select WAN. See the
note on multiple monitors, below/right).
• Your DVR should automatically appear in the list of
compatible devices near the top of the window.
• If your DVR does not appear, choose Scan Device in LAN.
If this doesn’t work, then it indicates some kind of local
network fault.
• Select your DVR from the list - it will probably be the only
thing there, unless you’ve got another Swann DVR.
If you’re accessing the DVR via the Internet:
• Select WAN under the heading Network Type.
• If you’re using a Fixed Public IP address, choose IP
Address under Register Mode, and enter the IP address
into the space marked IP.
• If you’re using a DDNS hostname, choose Domain Name
under Register Mode, and enter the DDNS domain name
into the eld labeled Domain.
• If you’re using the SwannDVR DDNS service, your address
will be: yourDDNSname.swanndvr.net
• Enter the Server Port for the DVR. The default is 9000.
The DVR won’t be able to automatically detect this over the
Internet - you’ll need to remember it if you’ve changed it!
• Enter your Username and Password.
• Choose Login.
Note: Multiple Monitors
The MyDVR software does not support hardware acceleration
when using multiple monitors. On some systems, this can cause
signicantly reduced performance.
If you experience slow playback or the video is not being displayed
at all, disable all monitors but your primary one. Selecting WAN
mode (even over a local network) can also improve performance.
If you’re logging in to the DVR for the rst
time via a local network, then use the
following settings:
• IP: This eld will self-populate when you
select a DVR from the list.
• Server Port: The default is 9000. MyDVR
will automatically detect the server port
of the DVR over a LAN, but you’ll need
to enter this value if connecting via the
Internet.
• Username: To get full control of the DVR,
use the default administrator username:
admin. You can create other accounts,
but the default is always called admin.
• Password: Enter the admin account
password here. If you haven’t set a
password yet, then leave this eld blank
(and we suggest that you set a password
as soon as possible).
MyDVR: Logging In
Default Password Information
To ensure your privacy, this DVR supports password protection.
The default, all-access username is “admin”. If the DVR asks you to log in before you’ve set a password, enter
admin as your username and leave the password blank. This will give you access to all areas of the DVR.
The password function is disabled by default. However, if you’re asked for a password, the default is “12345”.
To ensure your ongoing privacy, we strongly recommend setting a password as soon as possible. Choose
something that you’ll remember, but that others would be unlikely to guess.
If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support
Telephone Helpdesk - the number is on the back cover.
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Basic Setup
MyDVR: Interface
Preview: The default splash live-view screen of MyDVR.
The screen layout emulates the multi-channel live view
screen of the DVR, showing you images coming directly from
your cameras in near real-time (some delay is caused by the
network/Internet connection you’re using to access the DVR).
You can select a single camera, or multi-channel viewing by
using the Viewing Mode buttons in the lower right corner.
Playback: Opens the Playback interface, which operates in
much the same way as the playback interface on the DVR itself.
Setup (Conguration): Allows access to both the Local
Cong screen and Remote Conguration menus.
Local Cong: Denes how MyDVR will manage and save
footage and still images to your local PC.
Remote Cong: Allows access to the DVR’s settings. The
congurable options are very similar to those you’ll nd in the
DVR menus.
Main Viewing Area: Where images from your camera will
be shown. Select Preview to return to this view from the
Playback interface or the Cong menus.
Playback / Backup Links: Quick access to playback and
backup.
PTZ Controls: For controlling PTZ devices. They operate in the
same way as those you’ll nd on the DVR itself.
Image Controls: You can alter the brightness, contrast,
saturation and hue of your images here. They operate in the
same way as those in the DVR’s menu (see “Display: Camera”
on page 28 for more information).
Viewing Modes: Choose between single camera viewing,
four channels at once (2 x 2) or eight/nine channels at once (3
x 3, 8ch or 9ch models only).
Volume Control: Alters how loud the audio output from the
DVR will be. Remember that the nal output volume will also
be aected by the master volume control of your operating
system, as well as the levels set on speakers or ampliers
connected to your system.
CPU Loading: How hard your computer is working to decode
and display images as they arrive from the DVR. If this is
consistently high, you can try:
• disabling multiple monitor setups. The MyDVR application
doesn’t support hardware acceleration across multiple
monitors. Disabling all but your primary monitor will
greatly increase performance.
• reducing the quality of the video. Select WAN from the
login screen instead of LAN.
• reduce the number of video feeds being displayed. Select
a channel and click Stop to disable the monitoring.
• switch to single channel view.
The default live
view interface
of the 8 channel
version. The 4
channel version
is functionally
identical, but
opens Quad view
(2 x 2) rather than
All view (3 x 3) as
default.
Main Viewing
Area
Playback and
Backup Links
Viewing Modes &
Volume Control
PTZ Controls &
Image Controls
Preview / Playback / Setup
Channel List
Need more details?
The overview of the DVR settings presented over the next few pages is just that - an overview.
The full explanation of the DVR’s menu system and conguration options are listed in detail from
page 25 onwards. The DVR’s menu system is functionally very similar to the MyDVR software
interface, and you’ll nd more detailed information about all menu options and settings there.
The relevant page for additional information is listed next to each menu screen.
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