Helpdesk/Technical Support
Technical Support E-mail: tech@swann.com
Telephone Helpdesk
USA Toll Free 1-800-627-2799
USA Parts & Warranty 1-800-627-2799
(M-F, 9am-5pm US PT)
Limited Warranty Terms & Conditions
Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original
purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during
the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible
for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred
when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product.
Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use
are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any
third party. Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render
all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and
legal rights will take precedence.
For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled
to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.
AUSTRALIA 1800 788 210
NEW ZEALAND Toll Free 0800 479 266
UK 0808 168 9031
M749CAM141015E | © Swann 2015
Installing the camera
Attaching the mounting arm/bracket
The camera comes with a wall-mount arm and
a ceiling-mount bracket. For mounting to a
wall, post or similar vertical surface, use the
wall-mount arm. For mounting to the underside
of a ceiling or overhang, use the ceiling-mount
bracket.
The camera in your kit is pre-assembled with
the wall-mount arm for your convenience. If you
need to replace it with the ceiling mount, follow
these steps:
1. Unscrew the wall-mount arm from the top
of the dome and then remove the mount by
slipping the cable carefully, one connector
at a time, out of the wall-mount arm.
2. Run the cable through the ceiling-mount
bracket.
3. Attach the mount onto the dome and
secure them with the supplied screws.
Be careful not to damage the connectors on the
end of the cable as the connectors are fragile!
Mounting the camera
The camera can be mounted onto a flat surface
using the supplied mounting hardware.
The sur face must have sufficient strength to
support the weight of the camera. Materials
such as hardwood, brick or masonry are good
options.
To mount the camera:
• Position the camera in the location you
want to mount it, and mark the screw
holes on the surface to position the
screws. Then, using appropriate screws
for the surface you’re fixing the camera to,
screw the camera into place.
• If you’re mounting to a wooden surface,
then screw the camera directly to the
surface.
• If you’re mounting to a masonr y surface
(bricks, concrete or similar) then you will
need to use wall plugs.
Operating the camera
From the PTZ Control Inter face on your DVR,
you can easily per form simple pan, tilt and
zoom movements on your camera.
To access the PTZ Control Inter face, click the
channel viewing window of the camera, and
then click the icon on the pop-up camera
toolbar. The following functions are available:
• Arrows: Move the camera in the direction
selected.
• Speed: Adjust the camera’s movement speed.
• Zoom: Zoom the camera in or out.
• Focus: Adjust focus manually if the camera
image is soft or blurry.
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• Preset: Program movements for your
camera system to repeat over time, or to
remember a specific viewpoint for easy
access later.
• Patrol: Using a series of presets, you can
run patrol mode where the camera will move
from one point to another. The camera stays
at a single point for a set duration before
moving on to the next point.
Note: Consult your DVR documentation for
more information on setting up presets and
patrols on your camera.
(Optional) Advanced Feature: On-Screen Display
The camera has an OSD (on-screen display)
menu that is accessable by clicking the on
the PTZ Control Interface. (To navigate through
the options, use the up/down/left/right arrows.)
The OSD allows you to customize the various
camera system and image settings. It is
optional and recommended only for advanced
users. For the majority of situations, it’s
easier and often more useful to let the camera
automatically adjust its settings.
PRO-749
PTZ Dome Security Camera
EN
INSTRUCTION MANUAL
6
EN
Before you begin Choosing a location for the camera
Important Note
All jur isdic tions have specific laws and regulations
relating to the use of cameras. Before using any
camera for any purpose, it is the buyer’s responsibility
to be aware of all applicable laws and regulations that
prohibit or limit the use of camer as and to comply
with the applicable laws and regulations.
FCC Verification
NOTE: This equipment has been tested and found
to comply with the limits for Class B digital device,
pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio or television reception, which can
be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment
and the receiver
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected
• Consult the dealer or an experienced radio/TV
technician for help
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference,
and
• This device must accept any interference received,
including interference that may cause undesired
operation.
Important Safety Instructions
• Make sure the camera is fixed correctly and
stable if fastened in place.
• Do not operate if wires and terminals are
exposed.
• Only use the supplied power adapter.
• Do not manually pan and tilt the camera when it
is turned on.
Warning
Modifications not approved by the par ty responsible
for compliance could void user’s authority to operate
the equipment.
For best results, carefully consider where you want
to mount the camera. Whilst the optimal placement
solution will vary from application to application
depending on intent of installation, the environment
of use and the lighting conditions encountered, here
are a few guidelines to help you get started.
General guidelines for camera placement
• The camera can pan a full 360º. This means that
installing it in a tight corner is probably not an
ideal utilization of its potential.
• Ensure that the camera is located close enough
to what you want to monitor to capture the
required details. For example, if you wish to
capture the details of a face or registration plate,
the camera may need to be located within fifty
feet (about 25m) of the subject (assuming the
lens is fully zoomed in).
• Place the camera in a position that a potential
security threat will find it difficult to avoid. An
effective strategy is to monitor entrances and
exits - after all, a security threat has to get in
somewhere.
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• Choose a prominent place as high up as possible
to mount the camera, so it is out of easy reach of
any potential vandal.
• Ensure you have enough cable coming through
the mounting arm/bracket to connect it to
your system. We strongly advise against the
modification (i.e. cutting and/or joining) of video
cables. Each cut/join will noticeably reduce video
quality, and increase the chances of the system
failing over time.
• Don’t put your cable near live electrical wiring.
AC electricity generates radio “noise” which can
interfere with the signal from your camera.
• Even though the camera housing is weather and
water-resistant, prolonged exposure to adverse
weather conditions (direct sunlight or excessive
moisture) may eventually damage the internal
components of the camera and adversely affect
its performance.
• If mounting the camera outside, be sure to
properly seal all joints in the mounting arm/
bracket using a silicone sealant. If this is not
fully sealed, water can enter the dome causing
malfunction or failure.
Connection Guide
PTZ
Video
Power
1
Video & Power
cable
Power adapter
Connection Guide
Connect the camera’s PTZ, Video and Power connectors to the Video & Power cable. Make
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sure to twist and lock video connectors for a secure connection.
Remove the green RS485 terminal block from the PTZ port on the DVR, and then using a
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flat-head screwdriver, attach the pair of PTZ wires on the other end of the Video & Power
cable (RED to + / A socket, BLACK to - / B socket) to the RS485 terminal block. When wiring
connections are complete, plug the RS485 terminal block back into the PTZ port on the DVR.
Connect the camera to a video input on the DVR. For sake of ease, we suggest connecting it
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to channel 1.
Connect the camera to the power adapter. When the camera is turned on, it performs a
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self-test and then briefly displays camera specific information such as the PTZ protocol type,
Dome ID (address) and Baudrate before showing live video on the screen.
Configuring PTZ settings
The DVR’s default PTZ settings should allow you to use the
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3
2
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camera without any additional configuration. But to be sure,
check that the settings in your DVR’s Device PTZ menu match
the ones shown here.
For more information on configuring PTZ settings, consult your
DVR user manual.
Camera No.: Channel1
Baud Rate: 9600
Data Bit: 8
Stop Bit: 1
Parity: None
Flow Ctrl: None
PTZ Protocol: Pelco-D
Address(0-255): 1