Swann PRO-690 Quick Manual

Helpdesk / Technical Support Details

All Countries E-mail: [e-mail]

USA toll free

1-800-627-2799

(Su, 2pm-10pm US PT)

(M-Th, 6am-10pm US PT)

(F 6am-2pm US PT)

USA Exchange & Repairs

1-800-627-2799 (Option 1)

(M-F, 9am-5pm US PT)

See http://www.worldtimeserver.com for information on time zones and the current time in

Melbourne, Australia compared to your local time.

Swann Technical Support

Telephone Helpdesk

AUSTRALIA toll free

1300 138 324

(M 9am-5pm AUS ET)

(Tu-F 1am-5pm AUS ET)

(Sa 1am-9am AUS ET)

NEW ZEALAND toll free

0800 479 266

UK

0203 027 0979

Warranty Information

English

Swann Communications USA Inc.

12636 Clark Street

Santa Fe Springs CA 90670

USA

Swann Communications warrants this product against defects in workmanship and material for a period of
one (1) year from it’s original purchase date. You must present your receipt as proof of date of purchase for
warranty validation. Any unit which proves defective during the stated period will be repaired without charge
for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight
charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping

costs incurred when shipping from and to any country other than the country of origin.

The warranty does not cover any incidental, accidental or consequential damages arising from the use of
or the inability to use this product. Any costs associated with the fitting or removal of this product by a
tradesman or other person or any other costs associated with its use are the responsibility of the end user.
This warranty applies to the original purchaser of the product only and is not transferable to any third party.
Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the

By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by

local laws, regulations and legal rights will take precedence.

This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and the receiver

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected

• Consult the dealer or an experienced radio/TV technician for help
WARNING: Modifi cations not approved by the party responsible for compliance could void user’s authority to

Swann Communications

Unit 13, 331 Ingles Street,

Port Melbourne Vic 3207

device will render all warranties void.

© Swann Communications 2011

FCC Verifi cation

operate the equipment.

Swann Communications LTD.

Stag Gates House

63/64 The Avenue

SO171XS

United Kingdom

PRO-690 Dome

M690CAM150411E

1

Before You Begin

Technical Specifications

FCC Verifi cation:
NOTE: This equipment has been tested and found to comply with the limits for

Class B digital device, pursuant to part 15 of the FCC Rules. These limits are de­signed to provide reasonable protection against harmful interference in a residen­tial installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception, which can be deter­mined by turning the equipment off and on, the user is encouraged to try to cor­rect the interference by one or more of the following measures:

· Reorient or relocate the receiving antenna

· Increase the separation between the equipment and the receiver

· Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected

· Consult the dealer or an experienced radio/TV technician for help

IMPORTANT NOTE: Prohibition against eavesdropping

Except for the operations of law enforcement offi cers conducted under lawful
authority, no person shall use, either directly or indirectly, a device operated pursu­ant to the provisions of this Part for the purpose of overhearing or recording the
private conversations of others unless such use is authorized by all of the parties
engaging in the conversation.

WARNING: Modifi cations not approved by the party responsible for compliance
could void user’s authority to operate the equipment.

Image Sensor 1/3” CCD

Video

Video Quality 600 TV Lines
Number of Effective Pixels NTSC: 768 x 494
PAL: 752 x 582
Minimum Illumination 0.01 Lux
White Balance Automatic
Signal / Noise Ratio > 50dB
Electronic Shutter NTSC: 1/60 – 1/100, 000
PAL: 1/50 – 1/100, 000
Gain Control Automatic
Backlight Compensation Yes
Lens Vari-focal 4-9mm
Viewing Angle 30 – 60 degrees
Zoom 3x Optical

PTZ Features

Dome Type 4” PTZ Dome
Baud Rate 1200/2400/4800/9600 bps
Pan Rotation Continuous 360º
Tilt Rotation 0º ~ 90º
Preset Points Up to 32
Preset Panning Speed 35º/sec
Preset Panning Accuracy + / - 3º
Programmable Pattern Up to 16 preset points

PTZ Controller

Interface Type RS485
Protocol Full Function Pelco P/D
Address 0 – 255
Display Type 4 LED
Remote Control Included
Battery Type 2 x AAA

IMPORTANT SAFETY INSTRUCTIONS:

· Make sure product is fi xed correctly and stable if fastened in place

· Do not operate if wires and terminals are exposed

FOR BEST RESULTS:

This is a semi-professional 360º PTZ dome camera, conforming to PELCO P/D stand-

ards. To obtain the best image quality, please use a high quality cable, particularly if
the cables required length exceeds 100ft/35m. For the highest video quality, use a
cable with a solid copper inner conductor and shielded with copper braid.

222

2

Operating Power DC 12V

General

Operating Temperature 23ºF ~ 140ºF / -5ºC ~ 60ºC
Body Construction ABS Plastic
Dimensions – Camera 5.9” x 3.1” x 4.9” (150mm x 125mm x 125mm)
Dimensions – Stand 4.5” x 3.1” x 5.3” (80mm x 72mm x 28mm)
Weight – Camera 500g / 1.1lbs
Weight – Camera & Stand 700g / 1.5lbs
Weight – Controller 85g / 3oz

19

Troubleshooting Guide

Contents

Problem: My DVR is in Motion Detection mode, and continually records whilst the
camera is moving.
Solution: This is not a malfunction. When a DVR looks for “motion”, what it is
really doing is looking for a change between one image it captures and the next.
Therefore, it doesn’t matter whether it’s something the camera sees or the camera
itself that is moving, the DVR will interpret the change as movement. Turn off
Motion Detection on your DVR if you are using the PRO-690 in Cruise Mode.

Problem: I cannot control the PTZ features of the camera.
Solution: Check the integrity of your connections, particularly the RS485

connection and the power supply. Be sure the (+A) and (-B) terminals are connected
the right way around. If this does not help, then the PTZ settings in your controller
may be set incorrectly. Check the Command Address, Protocol (Default: Pelco-D)
and Baud Rate (Default: 2400 bps) settings in your PTZ controller, and correct
them where necessary. If you have only one camera attached to the PTZ controller,
then follow the instructions on page 12 to set the camera’s settings to match the
controller.

Problem: I don’t know my Command Address!
Solution: You can either go through them one at a time to see which one works,

or follow the instructions on page 12 to reset the Command Address.

Problem: The camera won’t turn on.
Solution: Check your power adaptor is the right one for the PRO-690 (DC 12V).

Make sure both the camera and the PTZ controller are supplied power.

Problem: I can’t see anything at night.
Solution: Whilst the PRO-690 has great low-light vision (needing only 0.01 Lux)

it does need some light. If used in a pitch-black environment, it will not be able to
see anything. Consider illuminating your subject - perhaps simply leaving a light on
will make all the difference. If you really need to see in absolute darkness, consider
upgrading to a camera with infrared night-vision built in.

Problem: After running the dome for an extended period, it seems to lose precision.
Solution: The PTZ system needs to be re-initialized - this is the same procedure the

dome undertakes when turned ON. To do this, either disconnect and reconnect power
to the dome, or press PRESET followed by “-/--”, input “241” and press ENTER. The
camera will re-calibrate itself, and accuracy of the pan/tilt system will improve.

Problem: The camera returns to the HOME position too quickly/slowly.
Solution: Change the HOME point wait time. To do this, press PRESET followed

by “-/--”. Then, enter a number from 77 - 80 based on the table below, and press
ENTER to confi rm.
77 = 64 Seconds 79 = 192 Seconds
78 = 128 Seconds 80 = 255 Seconds

Problem: How do I enable / disable the AUTO HOME point function?
Solution: In the same way as changing the HOME point wait time. Press PRESET

then “-/--”. Then, enter “81” and press ENTER to toggle AUTO HOME ON or “82”
to turn it OFF.

181818

Before you Begin 2
Table of Contents 3
Quick Reference 3
Overview 4
Package Contents 4
Layout of the Camera and PTZ Controller 5
Layout of Remote Control 6
Connecting the Camera 8
Mounting the Camera 10
Setting the Command Address 12
Confi guring the PTZ Controller 12
Connecting Multiple PTZ Systems 13
Operating the Camera 14
Advanced Operation 16
Additional Functions 17
Troubleshooting Guide 18
Technical Specifi cations 19
Warranty / Technical Support Rear Cover

Quick Reference

PRO-690 4” Pan, Tilt, Zoom Dome

Default PTZ Confi guration

Default Command Address: 1
Protocol: Pelco-D
Baud Rate: 2400bps

RS485 Polarity:

+A Purple Wire

- B White Wire

3