Swann M88200H210313E User Manual

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8 Channel SDI
Digital
Video Recorder
M88200H210313E
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Introduction
Before You Begin
FCC Verication
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and the receiver
Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
These devices may not cause harmful interference, and
These devices must accept any interference received, including interference that may cause undesired operation.
IMPORTANT NOTE:
All jurisdictions have specic laws and regulations relating to the use of cameras. Before using any camera for any purpose, it is the buyer’s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations.
FCC Regulation (for USA): Prohibition against eavesdropping
Except for the operations of law enforcement ocers conducted under lawful authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation.
WARNING
Modications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
Make sure product is xed correctly and stable if fastened in place
Do not operate if wires and terminals are exposed
Do not cover vents on the side or back of the DVR and allow adequate space for ventilation
DEFAULT PASSWORD INFORMATION
To ensure your privacy, this DVR supports password protection.
The default, all-access username is “admin”, the default password is “12345”.
To ensure your ongoing privacy, we strongly recommend setting a password as soon as possible. Choose something that you’ll remember, but that others would be unlikely to guess.
If you do manage to lock yourself out of the DVR, you’ll need to contact us at the Swann Technical Support Telephone Helpdesk - the number is on the back cover.
PLEASE NOTE: THIS DVR SUPPORTS SDI CCTV CAMERAS ONLY! ANALOG CCTV CAMERAS WILL NOT WORK WITH THIS DVR!
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Introduction
Contents
Introduction
Before You Begin 2
Contents 3
Introduction 4
Connecting the DVR
Installation Guidelines 5
Front Panel of the DVR 5
The Rear Panel of the DVR 6
Connection Diagram 7
Connecting Additional Devices 8
The Alarm & Sensor I/O Block 9
Basic Setup
Basic DVR Operation 10
The Setup Wizard 11
The Quick Menu  14
The Quick Camera Menu 14
Operating the DVR locally 15
Menu Layout 16
Advanced Conguration
Playback: Normal  17
Playback: Event / Tag 18
Export: Normal / Event 19
Manual: Record 20
Manual: Alarm  20
Record: Schedule 21
Record: Encoding 22
Record: Advanced 23
Record: Holiday 24
Camera Management: OSD (On-Screen Display) 25
Camera Management: PTZ 26
Camera Management: PTZ: More Settings 27
Camera Management: Motion 28
Motion Detection Area Conguration 30
Camera Management: Privacy Mask 31
Camera Management: Tamper Proong 32
Camera Management: Video Loss 33
Conguration: General 34
Conguration: General: DST Settings 35
Conguration: General: More Settings 36
Conguration: Network: General 37
Conguration: Network: PPPoE 38
Conguration: Network: DDNS/NTP 39
Conguration: Network: Email 40
Conguration: Network: UPnP/SNMP 41
Conguration: Network: More Settings 42
Conguration: Alarm: Status 43
Conguration: Alarm: Input/Output 44
Conguration: Live View: General 45
Conguration: Live View: View 46
Conguration: Exceptions 47
Conguration: User 48
Maintenance: System Info 49
Maintenance: Log Information 50
Maintenance: Import/Export 51
Maintenance: Upgrade 52
Maintenance: Default 53
Maintenance: Net Detect 54
HDD: General 55
HDD: Advanced / HDD Detect 55
Reference
Troubleshooting 56
Addendum: Third Party Hardware 57
Warranty Information 58
Notes 59
Helpdesk / Technical Support Details 60
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Introduction
Introduction
Congratulations on your purchase of this Swann Digital Video Recorder (DVR). You’ve made a ne choice for keeping a watchful eye over your home or business. Let’s take a moment to talk about some of the features this DVR oers, and how to get the most out of them.
Oh my, this is a big manual. How long will this take?
Yes, but you won’t have to read all of it - you should be up and
running by page 15!
It can take a few hours to connect everything and run through the setup procedure.
The latter part of this manual is for advanced users only - the DVR is seriously congurable - the out-of-the-box settings do a great job in 90% of situations, but some users will want to get into the nitty-gritty detail, so that information is presented for those who need it.
The Basic Setup
The default settings will cover most basic installation requirements of the DVR.
To get the most out of your hard drive, we’ve congured the DVR to record only when it detects motion - that way, you won’t ll the hard drive with video of nothing happening.
Before installing anything, connect the DVR and cameras
and test your system.
We ensure everything is working properly when we ship
them out, but sometimes things can be damaged in
transport, and occasionally components can fail. Better to
nd out now, before everything is xed in place!
Getting the DVR Setup
There are three stages to getting your DVR set up. If you want to use the default settings, you’ll only need to complete steps one and two.
Stage 1. Connecting the DVR (page 5 to page 9)
This section details what you can connect to the dierent inputs/outputs of the DVR.
Everyone’s setup will vary a little bit - it depends what cameras came with the DVR (if any) and what device(s) you’ve already got.
Stage 2. Basic DVR Setup
The DVR needs a few things to be set properly before it can do its thing. Follow the instructions from page 10 to page 15 to get everything working.
3. Optional: Advanced DVR Conguration
The latter part of this manual covers advanced DVR operations.
This DVR comes with all the professional-grade capabilities you’d expect from a quality Swann product, but many advanced capabilities require detailed setup to function correctly.
If you’re not an advanced user, don’t worry. The out-of-the-box settings really do work well, and we’d only suggest changing them if you’ve got a really specic plan in mind.
You’ll need to read a page or two of this section if:
you’re connecting external sensors (page 44).
you want to alter the motion detection sensitivity or the areas it applies to (page 28).
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Connecting the DVR
Front Panel of the DVR
1) USB 2.0 Port: For connecting USB external storage to the DVR for backup, or for applying new rmware.
2) Play / Pause: Opens the playback interface from the live viewing mode. Pauses playback or resumes playback when paused.
3) Display: Changes the camera display from single view to multi view. Subsequent presses will cycle through the dierent views available.
4) HDD LED: Will ash whenever the DVR is writing to/reading from the installed hard drive.
5) Power LED: Will be lit whenever the DVR is supplied power and turned on.
6) Menu / Esc: Opens the DVR’s menu, or goes back one step
from a submenu.
7) Select: Selects an option or item from a menu.
8) D-Pad: For navigating around menus when you’re not
using the mouse.
9) Infrared Sensor: Monitors signals coming from the infra-
red remote control. If this sensor is blocked or obstructed, then the functionality of the remote will be impaired.
Installation Guidelines
Do not expose the DVR to moisture. Water is the arch-
enemy of electrical components and also poses a high risk of electric shock.
Avoid dusty locations. Dust has a tendency to build up
inside the DVR case, leading to a high risk of failure or even re.
Only install the DVR in a well ventilated space. Like all electronics, the circuitry and hard drive in the DVR produce heat, and this heat needs a way out.
Do not open the DVR case except to install/swap the hard drive inside. There are no user serviceable parts
inside.
Do not cut or modify any cable for any reason. Doing
so will void your warranty, as well as pose a great risk of re or electrical shock.
Do not expose the DVR to sudden bumps or shocks (for
example, being dropped). The DVR is as robust as possible, but many of the internal components are quite fragile.
Remember that the DVR is, in all likelihood, going to be
left on 24 hours a day, 7 days a week. Keep this in mind when choosing a location for installation.
Never open the case whilst the DVR is plugged in, and
never turn the DVR on whilst the case is open.
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Connecting the DVR
1) Video Inputs 1 - 8: These are your primary video inputs. The
channels are labelled by number in the same order as they will appear on your DVR’s interface.
2) Audio Inputs: These will accept a standard line-level signal
(<1V).
3) Audio Output: A standard line-level audio output.
4) VGA Output: For connecting a television or PC monitor
with a VGA input.
5) HDMI Output: The primary output of the DVR. For the
highest possible video output quality, we suggest using this output.
6) USB 2.0 Port: The supplied mouse connects here. You can
also connect USB external storage devices for backup or for applying new rmware.
7) Alarm & Sensor I/O Block: For connecting external alarm sensors and/or alarm output devices (such as sirens or lighting) to the DVR.
8) Network Port: Where you can connect the DVR to a network, typically directly into the router or network switch.
9) RS485 Port: Connector for RS485 devices.
10) Power Switch: Master ON/OFF switch.
11) Power Input: Where you connect the included power
cable.
The Rear Panel of the DVR
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Connecting the DVR
Connection Diagram
Connect the SDI outputs from your cameras into the BNC inputs on the rear of the DVR.
Connect your cameras to power, using a power splitter (if included).
Connect the power adapter(s) to a wall outlet.
RS485 connection:
The RS485 connection requires a plug to be attached to the wire terminals provided using RED to + and BLACK to - as marked on the plastic sheath of the connector nears the screws. Use a precision at-head screwdriver and ensure the wires are held rmly and won’t slip out over time. Don’t use too much force when tightening the screws. Also, the PTZ address needs to be changed for the RS485 control to work - see page 26.
If you’ve got a monitor with VGA but not HDMI, connect it to the VGA output on the DVR.
If you’ve got a TV or monitor with HDMI in, connect to the HDMI port on the DVR.
Connect the DC 12V output from the power supply to the power input.
Connect an ethernet cable from the LAN port on the DVR to a spare port on your router.
Connect the RS485 multi connection board to the RS485 input on the DVR. Connect the RED cable to + and BLACK cable to -.
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Connecting the DVR
The Audio In ports can be used to connect audio devices to the DVR. Obviously, your microphone probably wont look like that one - theyre often built into cameras.
The rear USB 2.0 Port can be used to connect the provided mouse for navigation or for backing up footage to a USB Flash Drive or USB Hard Drive (HDD).
The Audio Out port can be used to connect a stereo, speakers, headphones or other external sound device.
Connecting Additional Devices
The front USB 2.0 Port can be used to connect the provided mouse for navigation or for backing up footage to a USB Flash Drive or USB Hard Drive (HDD).
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Connecting the DVR
The Alarm & Sensor I/O Block
Alarm In 1 - 4: Connect the output from external sensors here. Only one of the two should be connected here, the other should be connected to the Ground terminal (consult the documentation for the sensor).
The Alarm In number does not directly correspond with a channel number - these can be set later (page 44).
Please note, the alarm & sensor I/O block does not provide power to alarms and sensors. Please make sure that a power supply was included with your device.
The DVR has 4 alarm in­puts and 1 alarm output, for connecting external sensors.
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Basic Setup
Basic DVR Operation
Starting the DVR for the rst time:
When you rst boot the DVR, it will automatically start the Setup Wizard which will guide you through the various setup options available.
The USB Mouse (Recommended)
The easiest way to operate the DVR is to use the included USB optical mouse - we put together the look and feel of the menu system specically for mouse-friendly navigation.
The controls are pretty easy to remember - heck, there are only two buttons. It couldn’t be simpler.
Left click:
Selects an item or conrms a choice.
Right click:
Opens the menu bar from the live viewing screen.
Returns one “step” from a submenu.
Opens a context menu in some settings screens.
The Scroll Wheel:
Can be used to adjust the values of sliders and scales when highlighted by the mouse.
Note: Wireless Mice and Bluetooth devices
Note that Wireless Mice and Bluetooth devices are NOT compatible with the DVR. Please use the USB optical mouse supplied.
Shutting Down & Rebooting
If you want to shut down or reboot the DVR, or simply log out of the user account you’re logged in as, access the Shutdown menu, accessible via the main menu.
To ensure the integrity of your data and recordings, always select Shut Down when powering o the DVR.
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Basic Setup
The Setup Wizard
The wizard contains six quick setup screens which will allow you to choose how you want the DVR to behave. Please be patient as it can take up to 45
seconds for the wizard to appear after the DVR is turned on.
You’ll be asked to:
Select a language.
Set a password for the ADMIN account.
Congure the time, date and time zone for your location.
Congure the DVR so it can operate on your network and access (and be accessed from) the Internet.
Initialize and format your hard drive(s), if required.
Setup Wizard: Language
System Language: Choose the language you’d like
the menu system to be displayed in.
Setup Wizard: Wizard
When this check-box is left ticked, the setup wizard will run again the next time the DVR is rebooted or powered on. If you don’t want the wizard to start next time the DVR is turned on, uncheck this box.
To access the wizard once it’s been disabled, open
Main Menu -> Conguration -> General and select Enable Wizard.
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Basic Setup
The Setup Wizard
Wizard: Time, Date, Location, Live View
It’s important to ensure that your DVR has the correct time and date, as well as the correct time zone set. This is particularly true in a legal context when a mis­taken time or date can mean the dierence between your security footage being regarded as legitimate evidence or not!
Time Zone: Select your location from the list. The East Coast of the United States is GMT -05:00 and the West Coast is GMT -08:00. The UK is at GMT+ 00:00 and the East Coast of Australia is at GMT +10:00.
Remember that these values will be displaced by an hour during DST (daylight savings time) if that applies in your locale. However, don’t set that here - the DVR supports automatically adjusting the time during DST
- see page 35.
Setup Wizard: Admin Password
For your on-going security and peace of mind, we strongly suggest setting a password for your Admin account. A password can be any combination of num­bers (no letters) up to 16 numerals long.
Admin Password: Enter the existing Admin password here. The default password for the Admin account is
12345. Don’t enter what you’d like the password to be
- that goes in the elds below this one.
New Admin Password (check-box): When checked, the DVR will accept a new password for the Admin account.
New Password / Conrm: Enter what you’d like the new password to be in the upper eld, and then con­rm it in the lower eld.
Default Password Information
To ensure your privacy, this DVR supports password protection.
The default, all-access username is “admin”, the default password is “12345”.
To ensure your on-going privacy, we strongly recommend setting a password as soon as possible. Choose
something that you’ll remember, but that others would be unlikely to guess.
If you do manage to lock yourself out of the NVR, you’ll need to contact us at the Swann Technical Support
Telephone Helpdesk - the number is on the back cover.
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Basic Setup
The Setup Wizard
Wizard: Network Settings
NIC Type: What sort of network you’re using. There
are a few to choose from. The vast majority of us­ers will use the default option of 10M/100M/1000M Self-adaptive. If you’re using a network other than this type, chances are you know about that.
Enable DHCP (check-box): Ensure that this is checked unless you’re specically running a manually addressed network (sometimes called static IP ad­dressing) or your router doesn’t support DHCP.
IPv4 Address, Subnet Mask, Default Gateway: When you’re using DHCP, these values will self-pop­ulate. If you’re using a manually addressed network, you’ll need to set these to match the other devices on your network.
To learn more about the Network settings of the DVR ­see page 37.
Wizard: HDD Management
Here, you can view and initialize the hard drive(s) in the DVR. Typically, there will be only one entry here, the HDD which came with the DVR (if one was includ­ed). Each drive will be identied and be listed along with statistics such as Capacity, Status and Free Space.
If you’re booting the DVR for the rst time, the HDD should already be initialized or if you’ve just installed a new HDD, then you’ll need to initialize the drive.
Init: Initializes the HDD so that it’s ready to accept data.
Warning: Don’t initialize a drive that already has data on it, as the initialization process will erase any infor­mation on the drive.
Wizard: Time, Date, Location, Live View (ctd)
Date Format: How you’d like the date to be displayed. For best results, use the standard format for your
location (MM-DD-YYYY for the USA, DD-MM-YYYY for the UK and Australia).
System Date: The current date setting on the DVR. To alter this value, select the small calendar icon. System Time: The current time setting on the DVR. To alter this value, select the small clock icon. Note for NTP Users: Setting the date and time is less important if you’re using NTP (Network Time Proto-
col) but we still recommend you set it here, rst. Just in case. Live View Mode: 3 x 3 is the default mode for live video mode. This will display up to 8 video channels
on-screen at a single time. Selecting 1 x 1 will display the rst video channel full-screen - see page 45.
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Basic Setup
The Quick Menu
The Quick Camera Menu
To access the Quick Menu, right click the USB mouse once.
Menu: Opens the Main Menu (see page 16).
Single Screen: Opens a single channel for viewing in full-
screen mode. The slide-out menu contains a list of channels to choose from.
Multi-Screen: Select a multi-screen viewing option, where you’ll be able to see multiple video feeds at once.
Previous Screen: Moves to the previous channel.
Next Screen: Moves to the next channel.
Start Auto-switch: Will periodically display a dierent video
feed from each channel available.
Start Recording: Begins recording on all channels immediately, regardless of the current recording schedule.
Quick Set > Output Mode: Allows you to change the contrast level of the video display.
All-day Playback: Allows you to playback recordings from a single channel for the current day.
To access the Quick Camera Menu, left click the USB mouse once on one of the live video inputs available.
Recording: Start or stop live recording.
Instant Playback: Playback the last 5 minutes of recorded
video.
Audio On: Enable or disable live audio.
PTZ: To control a PTZ camera or a camera connected to the
RS485 input on the DVR.
Digital Zoom: Enter Digital Zoom mode. Press the left click button on the USB mouse to zoom, and press the right click button to exit. Use the PIP (Picture-in-Picture) screen on the bottom right to select a dierent area to zoom to.
Close: Close the menu.
Hovering the mouse cursor over each button or icon will display a description of what it does.
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Basic Setup
Operating the DVR Locally
If you’re reading this page, it means that either:
You’ve got the DVR setup, but its standard recording program isn’t for you. Fair enough - we cater to all
requirements here.
You’re interested in what other options and capabilities the DVR has. Excellent - the answer is “a lot”.
Everything works except just that one thing that isn’t right but you don’t know where the option is. Darn.
We’ll try and get you xed up by the end of this page.
There are some sections of Advanced Conguration that we think are of benet for most DVR owners to know about - in particular, the Alarm settings and the Email Conguration of the DVR.
By Default...
The DVR has motion recording enabled on every channel, congured to operate at an average level of sensitivity.
To be a little more likely to record a border-line motion event than not (we think it’s better to get a false trigger than miss an event).
To record video each time it detects a motion event, but not notify you via email (all events will be listed in the log).
To alter the DVR’s default behaviour, you’ll need to change some of the advanced settings.
You can do this on the DVR directly or by using the SwannView Plus client software located on the included CD. There is a fairly comprehensive manual also included. You can also access the DVR’s built-in web interface using your Internet browser.
Quick Reference
Some of the more common reasons to have a look in the
Advanced Conguration include:
Altering the Recording Schedule
The recording schedule is one of the most important things to get right when conguring the DVR. More information about the schedule can be found at:
“Record: Schedule” on page 21
Conguring the Auto-Email Functions
If you want the DVR to notify you via email when it detects a motion event, then you’ll need to congure:
“Conguration: Network: Email” on page 40
“Camera Management: Motion” on page 28
Altering the Motion Detection Settings
If you want to change the way the DVR handles motion, then you’ll need to look at:
“Camera Management: Motion” on page 28
“Camera Management: Image” on page 27
Connecting External Sensors to the DVR
To congure external sensors, pair them to video channels and change the associated action for each, see:
“The Alarm & Sensor I/O Block” on page 9
“Conguration: Alarm: Input / Output” on page 44
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Basic Setup
Menu Layout
Playback: To access recorded images, use the Playback menu. There are several playback modes to choose from, such as standard chronological playback mode, or event playback mode.
Export: To copy or backup footage from the DVR, use the Export menu. You’ll need a compatible USB ash drive or USB external hard drive to store the data. Both FAT32 and NTFS le formats are supported.
Manual: Access manual controls for the recording and alarm functions of the DVR.
HDD: Where you’ll be able to access information about and adjust the settings of your hard drive(s).
Record: Access recording options, such as quality, resolution, bitrate and the recording schedule.
Camera: Adjusts and congures how the DVR looks for cameras via the video inputs. Access to Motion Detection Conguration is located here.
Conguration: Access and congure many settings of the DVR, including your network settings, adjusting the time and date, creating or altering user accounts and adjusting the behaviour of the alarm inputs/outputs.
Maintenance: For changing how the DVR performs its automatic maintenance and for upgrading the DVR’s rmware.
Shut Down: To safely lock, shut down or reboot the DVR.
Hovering the mouse cursor over each button or icon will display a description of what it does.
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Advanced Conguration
Playback: Normal
To initiate playback:
Analog: Select the camera that you’d like to playback. Up to
eight cameras can be selected.
Start/End time of record: This will display the start time and date and the end time and date from when the DVR was rst congured to record video. This will typically be the rst day that you setup and congured the DVR right through to the current day. If you have recently formatted the hard drive, the start time and date will be displayed from that day.
Record Type: Select the type(s) of video you’d like to playback. The options are Normal, Motion, Alarm, Motion | Alarm,
Motion + Alarm, Manual and All.
FileType: Select from Unlocked, Locked and All.
Start Time: Set your start date and time.
End Time: Set your end date and time.
Select Search.
Choose which event(s) you want to play back, and up to four cameras you’d like to view the video(s) from.
To initiate playback, select Play.
There are two additional options that you can also select -
Detail: This will display a graphical representation of the type of video recorded. Each record type is colour coded, for example Normal is blue, Motion is green.
Playback: To playback all normal and event recordings from each camera at the same time. You can forward, rewind and pause playback. Double-clicking any of the available cameras will display it full-screen. Double-click again to exit full-screen playback.
When you click the Search button, the Search result dialogue box will appear as above. You will see a list of video les located on the hard drive, according to the search criteria that you selected. Select a le and click the Play button to play the video. If you would like to keep the video so it is not deleted by the overwrite option (see page 23), press the Lock button to lock the le. Press the Lock button again to unlock the le.
While you’re playing back footage, the DVR continues to monitor and record normally. Recording from multiple channels simultaneously is so resource intensive that playback performance may be sacriced to ensure ongoing reliable recording.
When we say “near real-time”, this doesn’t mean things will be in slow motion. Rather, the action will unfold at normal speed, but be represented by half the number of frames per second (12.5fps/PAL or 15fps/NTSC).
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Advanced Conguration
Playback: Event / Tag
The Event Search menu (above) will show you recordings that were triggered either by an alarm sensor being triggered or by the DVR detecting motion.
Typically, the majority of recordings based upon “Events” are likely to be recordings triggered by the DVR’s motion detection feature.
The Tag search menu (below) will isolate video events based on the tag information that video carries. It’s similar to Event playback, but it can be easier to group multiple recordings of a similar type.
The menu controls allow you to select full screen detection or to enable smart search.
Right click in the play area to access the smart search function.
The Smart Search function allows you to select an area of the video that may have detected motion. The DVR will then display these areas of motion with a green highlight on the timeline (see above). This makes it very easy to navigate to the sections of video that has motion recording related to that area.
Use the mouse to move the cursor around the screen.
Click and drag to select the area you want to search for.
You will see a grid of red boxes. The outlined boxes mark the area that you want to select to search for motion.
By left clicking an area in the grid, you can toggle motion detection ON or OFF in that location.
Multiple areas of the video can be selected.
Playback: Smart Search
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