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PLATINUM DIGITAL HD
Network Video Recorder
INSTRUCTION MANUAL
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Important Information
FCC Verification
This equipment has been tested and found to comply with the limits for
Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• These devices may not cause harmful interference
• These devices must accept any interference received, including interference that may cause undesired operation
Important Notice - All jurisdictions have specific laws and regulations
relating to the use of cameras. Before using any camera for any purpose, it is the buyer’s responsibility to be aware of all applicable laws
and regulations that prohibit or limit the use of cameras and to comply
with the applicable laws and regulations.
FCC Regulation (for USA): Prohibition against eavesdropping
Except for the operations of law enforcement officers conducted under
lawful authority, no person shall use, either directly or indirectly, a device operated pursuant to the provisions of this Part for the purpose
of overhearing or recording the private conversations of others unless
such use is authorized by all of the parties engaging in the conversation.
Warning - Changes or modifications made to this device not approved
expressly by the party responsible for compliance could void the user’s
authority to operate the equipment.
Important Safety Instructions
• Make sure product is fixed correctly and stable if fastened in place
• Do not operate if wires and terminals are exposed
• Do not cover vents on the side of the device and allow adequate space
for ventilation
• Only use the power adapter supplied with the NVR
Password Information
This NVR does not have a default password. A password is created during the Setup Wizard. If password protection has been enabled and you
have forgotten your password, you can enter a super password. Click
“Forgot Password” then input the NVR’s MAC address without the colons, for example, EC71DBE32877 - see page 42 for more information.
The NVR’s Mac address can also be obtained using SwannView Link for
Windows. Please download it from our website.
About this Manual
This instruction manual is written for the NVR-7285 and was accurate at
the time it was completed. However, because of our on-going efforts to
constantly improve our products, additional features and functions may
have been added since that time. We encourage you to visit our website
to check for the latest updates and product announcements.
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Contents
Important Information 2
Contents 3
Chapter 1: Live View 5
Live View: 4 & 8 Channel 6
Live View Icons & Controls 7
Chapter 2: Menu 8
Menu Layout 9
Chapter 3: Camera Configuration 10
IP Channel 11
Display: Camera 12
Creating a Privacy Mask 14
Camera Parameter 15
Recording: Encode 17
Alarm: Motion 18
Motion Detection 19
Motion Detection Schedule 20
Motion Detection Tips 21
Alarm: Video Loss 22
Video Loss Schedule 23
Controlling an Optical Zoom & Auto-focus Camera 24
Chapter 4: Recording Configuration 25
Recording: Encode 26
Recording: Option 27
Recording: Schedule 28
Chapter 5: Playback & Backup 29
Search: Playback 30
The Playback Interface 31
Search: Event 33
Search: Backup 34
Chapter 6: System Configuration 35
System: General 36
System: User 37
System Maintenance 38
Alarm: Exception 39
Device: HDD 40
Display: Output 41
Network: General 42
Network: Advanced 43
Chapter 7: System Status 44
Search: Log Search 45
Network: Status 46
Device: S.M.A.R.T 47
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Contents
System: System Information 48
Warranty Information 49
Helpdesk & Technical Support 50
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Live View
Live View is the default display
mode for the NVR. Each camera connected will be displayed
on-screen. You can check the
status or operation of your NVR
and cameras using the icons
and Menu Bar on the Live View
screen. Right-click the mouse
to access the Menu Bar.
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Live View: 4 & 8 Channel
1. Opens the Menu.
2. Click to view a single camera.
3. Click to view four cameras.
4. Click to view eight cameras.
5. Click to view nine cameras.
6. Click to view the next screen in
single or four camera view.
7. Click to enable PIP mode.
8. Click to manually record the se-
lected camera.
9. Click to access the Setup Wiz-
ard.
Double-click a live
video channel to
view full screen.
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Camera Toolbar
Status Icons
Menu Bar
Alert Notification
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Live View Icons & Controls
This indicates that the camera is currently recording.
Whether it was scheduled, initiated manually or triggered by motion, the icon will be the same.
The audio icon indicates that the camera is selected for
live audio. Click the “Audio” button on the Camera Toolbar to enable.
This indicates that the camera records at 1080P (1920 x
1080) high definition resolution.
This icon will appear on-screen when there is an error
or notification. You can also send push notifications to
your mobile device or computer via SwannView Link.
The motion icon indicates that the NVR is detecting motion from the camera.
This indicates that the camera records at 720P (1280 x
720) high definition resolution.
This indicates that the channel displaying
this message, has lost the feed from its
camera.
The Camera Toolbar provides quick access
to a number of functions such as video playback, enabling live audio and the ability to
change image settings. Here are descriptions for each button from left to right -
Playback: Click to access the playback func-
tion - see page 31 for more information.
Audio: Click to enable or disable live audio.
Digital Zoom: Click to enter digital zoom
mode. The channel will display full screen
and the zoom controls will appear.
Image Setting: This gives you access to the
image adjustment tools.
Channel Setting: Click to access the config-
uration options for each camera connected.
Exit: Click to exit the Camera Toolbar.
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Menu
The Menu is where you control
the various actions and options
that are available on the NVR.
You can also access previously recorded video for playback
and to export to a USB storage
device such as a flash drive.
To maintain system integrity, a
firmware upgrade can be performed when available and access to the Shutdown menu to
restart or safely turn off the
NVR.
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Menu Layout
The various actions and options
that are available, are categorised
on the left-hand side of the Menu.
Clicking each category will reveal a
number of tabs or sub-categories
that can be changed from their default value.
Some options may have additional
menus that can be accessed.
To exit or access the
previous menu, rightclick the mouse.
To shutdown, reboot or lock
the NVR, click the “Shutdown”
button. To ensure the integrity of your data and recordings,
always select “Shutdown” when
powering off the NVR.
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Camera Configuration
The majority of the camera configuration options available are
in the “Display”, “Recording”
and “Alarm” menus that are
accessible from the Menu. You
can change the resolution and
bitrate settings as well as the
image settings for brightness,
contrast and more. The NVR
has several controls for Motion
Detection, Video Loss and the
ability to create one or more
privacy masks.
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IP Channel
The IP channel function displays a list of cameras that are either connected directly to the NVR, or connected directly to your network. The
name, IP address, channel number, status, user name and password
of each camera is displayed. It’s not necessary to change the camera’s
user name and password.
Auto Add: This option is enabled by default. The NVR will automatically
detect and display cameras connected directly to the NVR, or connected
directly to your network.
Auto assign camera IP address: Enable this if you would like the NVR
to automatically assign an IP address to each camera detected. In most
circumstances this function is not required, however, if you call our
helpdesk for assistance, our staff may ask you to enable.
Scan: Click this button to update the list of cameras detected.
• Don’t forget to click “Apply” to save settings.
• Click “Cancel” to exit.
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Display: Camera
Camera No.: Select a camera that you would like to configure. Hovering
the mouse over the selection box will display the IP address and MAC
address of the camera selected. The green icon indicates that a camera
is connected to that particular channel. A red icon indicates that a camera is not connected to that particular channel.
Camera Name: Select a name for the camera you’ve selected. It can be
up to 16 characters in length.
Display Camera Name: Leave this enabled if you would like to display
the camera name on the Live View screen, otherwise click to disable.
Record Date: It’s recommended to leave this enabled as the date will be
recorded directly onto your videos and creates an inseparable record of
exactly when the footage was captured.
OSD Display Position: Allows you to change the position of the camera
name on the Live View screen. Click the “Set” button to change. Use the
mouse to reposition the camera name. Right-click the mouse then click
“Save” to exit.
Image Settings: This gives you access to the image adjustment tools.
Click the “Set” button to change -
Brightness: This changes how light the image appears to be.
Contrast: This increases the difference between the blackest black and
the whitest white in the image.
Saturation: This alters how much colour is displayed in the image. The
higher the saturation, the more bright and vivid colours will appear.
Hue: This changes the colour mix of the image.
The configuration options available allow
you to name each camera relevant to where it
has been installed as
well as the ability to
adjust image settings
such as brightness
and contrast. You also
have complete control
of the camera’s display
capabilities.
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Display: Camera (cont.)
Sharpen: Increase or decrease the overall sharpness of the image. In-
creasing the sharpness will also increase the level of video noise that is
visible.
Click “OK” to finish or click “Default” to reset all image settings.
Mask: Click the checkbox to enable then click “Area Settings” to create
one or more privacy masks - see page 14 for more information.
Camera Parameter: See page 15 for more information.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
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Creating a Privacy Mask
1. Using the mouse, click and drag to select the area that you want to
enable for a mask (as shown above). Up to four masks can be enabled.
2. To delete a mask, move the arrow within the mask, right-click the
mouse to access the sub-menu (as shown above) then click “Delete
Area”. Click “Delete All” to delete all masks. Click “Save” to save your
mask or click “Cancel” to exit.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
A privacy mask can be
used if you want to obscure part of your image for privacy. You can
also use this option to
minimize false triggers for Motion Detection. You can create up
to four areas per camera to mask. Any area
obscured by a privacy
mask won’t be shown
live or recorded.
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Camera Parameter
Camera Parameter: This function gives you complete control on every
aspect of the camera’s display capabilities. Click the “Set” button to
change -
Anti-flicker: This function is used to reduce flicker caused by fluores-
cent lighting. If the video is flickering or you are mounting the camera
outdoors, select the relevant option, otherwise leave it off -
Outdoor: Select this if the camera will be mounted outdoors. It’s de-
signed to adjust the image for sunlight conditions.
50HZ: The UK and Australia utilise 50Hz for their mains frequency.
60HZ: The USA, Canada and some Latin American countries utilise 60Hz
for their mains frequency.
OFF: Anti-flicker is turned off.
Exposure Mode: This function determines how light or dark an image
will appear on-screen. If there is very little light, the image will be underexposed. If there is too much light, the image will be overexposed -
Auto: The exposure level is handled automatically.
Low Noise: This function is used for night video. By increasing the gain
range, you can decrease the video noise to gain a brighter image.
Anti-smearing: This function allows objects to be seen against a very
bright background.
Manual: This function allows you to manually adjust the shutter speed.
Slowing down the shutter speed allows more light into the camera producing a brighter image. The potential downside is that you get more
motion blur.
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Contextual: This function changes the way the camera processes white
balance to correct image colours -
Auto: The white balance is handled automatically.
Day: Select this for daytime monitoring.
Night: Select this for night time monitoring.
Manual: This function will increase or decrease the red and blue gain.
Day/Night: This function changes the camera’s colour mode during dif-
ferent times of the day -
AGC: This function allows an increase in sensitivity, enabling operation
in lower light conditions.
Colour: Select this for daytime monitoring.
Black&White: Select this for night time monitoring.
CDS: This allows the image to be set by the camera’s light sensor.
Backlight: Compensate for differences between dark and light objects -
OFF: The backlight is turned off.
BLC: This improves exposure of an object that is in front of a light source.
WDR: This will brighten dark areas and darken bright areas.
Mirroring: Click the checkbox to change the orientation of the image.
Rotation: Click the checkbox to turn the image upside down.
3D-Noise Filter: This function will reduce the overall noise content.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Click “Cancel” to exit.
Camera Parameter (cont.)
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Recording: Encode
Camera No.: Select a camera that you would like to configure.
Encoding Parameters: Select which parameter that you would like to
configure, Main Stream or Sub stream. By default, the SwannView Link
app and Windows software utilises the Sub stream parameter to display
an image from the NVR to your mobile device or computer.
Record Audio: See page 26 for more information.
Resolution: The default resolution is 1920 x 1080 (1080P) for Main
Stream (the resolution is automatically configured by the camera). The
higher resolutions listed are not supported. For Sub stream the default
resolution is 640 x 360.
Please note - For Super HD cameras (3 Megapixels), the resolution may
not change automatically. Select the channel number the camera is
connected to then change the resolution to “1080P”.
Frame Rate(fps): For Main Stream, the default frame rate is 25fps (PAL)
and 30fps (NTSC). For Sub stream, the default frame rate is 6fps (PAL)
and 7fps (NTSC). Change the frame rate if you’re having issues streaming to your mobile device or computer.
Max. BitRate(Kbps): The default bitrate is 5120Kbps for Main Stream
and 160Kbps for Sub stream. Change the bitrate if you’re having issues
streaming to your mobile device or computer.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
The Encode function
allows you to change
the resolution and bitrate for each camera
connected. By default
the Main Stream resolution is 1920 x 1080
which fits in with the
capabilities of the provided cameras. The
Sub stream resolution
is 640 x 360.
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Alarm: Motion
Channel: Select a camera that you would like to configure.
Enable: Motion Detection is enabled by default.
Motion Detection: Click the “Set” button to change the default Motion
Detection area - see page 19 for more information.
Schedule: Click the “Set” button to change the default Motion Detection
alarm schedule - see page 20 for more information.
Action: Click the “Set” button to enable an audio warning, to send an
email and to trigger other cameras when motion is detected.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
Whether you’re waiting
for an expected event,
hoping you don’t spot
an unwelcome visitor,
or just curious about
what happens when
you’re not around, Motion Detection can be
configured to alert you
and record video only
when it detects motion. Motion Detection
is enabled by default.
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Motion Detection
Motion Detection is an essential part of your security system. It’s the
main method that detects when someone is in your home when they
shouldn’t be. When motion has been detected by one or more cameras,
a signal is sent to your NVR, alerting you to a potential threat in your
home. It does this in several ways such as activating an audio warning
using its internal buzzer, sending an email and sending an alert to your
mobile device or computer. You can also configure your NVR so it triggers the other cameras to start recording.
Motion Detection is the default recording mode for the NVR. The entire
view of the camera is enabled to detect motion however you can select
certain areas if you wish. In the above example, a Motion Detection zone
has been setup for the windows and dining room entrance. Movement
outside of these zones will not be detected.
1. Right-click the mouse to access the sub-menu then click “Delete All”.
2. Click and drag to select the area that you want to create a zone for.
Multiple zones can be created. The same action also applies if you want
to delete a zone that has been created.
3. You can adjust the sensitivity level (see above) if required.
4. Right-click the mouse to access the sub-menu then click “Save” to
save any changes that you have made. To revert back to default settings
click “Add to All” or click “Cancel” to exit.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
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Using the “Sensitivity” function, you can
change the motion sensitivity level for each
time period available. The level is controlled
by a slider, allowing you to set a value between 0 and 50. The lower the number, the
more sensitive the Motion Detection will be.
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Motion Detection Schedule
In the above example, a schedule has been created for 06:00 a.m. to
06:00 p.m. Sunday to Saturday. Using the mouse, click on a particular
square or section to change.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Click “Cancel” to exit.
• Right-click the mouse to exit the Menu.
By default, a Motion Detection alarm schedule
has been enabled for
each connected camera. You can however
change the schedule
according to what fits
in with your needs. The
schedule is presented
as a 24 hour 7 days a
week grid and is colour
coded to represent the
event type.
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Motion Detection Tips
Placement of the cameras
1. Keep cameras 10 to 15 feet (3 to 4 metres) away from heating vents, where the sunlight shines in, and
radiators. If a camera detects a swift change in motion, even that of a cloud passing quickly over direct
sunlight shining into your living room, Motion Detection could be activated.
2. Place cameras in areas where people have to walk through, like the stairwell, main hallway or entry
door. That way, an intruder will activate Motion Detection regardless of where they are headed. Intruders
usually go right for the master bedroom, so put a camera near that room or other rooms where you have
valuables, like the study.
3. Walk through your house and assess where intruders are most likely to enter, and what path they would
take. Most burglars enter the home through a front or back door, so it’s advisable to place the cameras
near those areas.
4. When installing cameras outside, it’s important to keep your front and backyard well-lit for ideal night
vision and the ability to detect motion. It’s common for intruders to enter a home through an unlocked
garage or by using a garage door opener in an unlocked car located in the driveway.
Avoiding false triggers
1. A flag or foliage that is blown by the wind - angle the camera so wind-blown objects are out of the
camera’s view.
2. Pets moving in front of the camera - lower the sensitivity level and/or point the camera into areas that
are not particular high-traffic for your pets.
3. Vehicles moving in the background - angle the camera so as to avoid movement in the background.
4. Moving air from a heater or air conditioner - angle the camera away from these sources.
5. Movement reflected off smooth surfaces such as glass - lower the sensitivity level and/or avoid pointing
the camera directly at glass surfaces.
Bedroom Backdoor
Hallways
Frontdoor
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Alarm: Video Loss
Channel: Select a camera that you would like to configure.
Enable: Click the checkbox to enable.
Schedule: Click the “Set” button to change the default Video Loss alarm
schedule - see page 23 for more information.
Action: Click the “Set” button to enable an audio warning and to send
an email.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
Video Loss is regarded
as a potential alarm
event and is considered to occur any time
the NVR doesn’t receive an active video
signal from any of its
video inputs. When a
video input has no incoming signal, a “VIDEO LOSS” message
will appear on-screen.
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Video Loss Schedule
In the above example, a schedule has been created for 06:00 a.m. to
06:00 p.m. Sunday to Saturday. Using the mouse, click on a particular
square or section to change.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Click “Cancel” to exit.
• Right-click the mouse to exit the Menu.
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Controlling an Optical Zoom & Auto-focus Camera
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1. To control the camera, use the mouse and single click the channel the
camera is connected to.
2. The camera toolbar will appear on-screen. Click the “Zoom” button to
view the camera full screen.
3. The camera controls will appear as shown above. Here are descrip-
tions for each button from left to right -
Zoom In: Click this to zoom into the scene the camera is focused on.
You can click and hold to do a continual zoom or you can single click to
zoom incrementally. Depending on what the camera is focused on, if you
find the image is out of focus, give the Zoom Out button a quick tap to
refocus.
Zoom Out: Click this to zoom out of the scene. You can click and hold to
do a continual zoom or you can single click to zoom incrementally.
Focus Far: Click this to focus on objects in the distance. Single click to
focus incrementally.
Focus Near: Click this to focus on objects close to the camera. Single
click to focus incrementally.
Exit: Click this to exit. Alternatively you can also right-click the mouse
to exit.
If you have purchased
an IP camera with an
optical zoom and auto-focus function, you
can use the on-screen
camera controls to
zoom in and out of the
scene the camera is
focused on. You can
also adjust the focus if
needed.
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Recording Configuration
The Recording Configuration
options are available in the “Recording” menu. From here you
can access and change the recording schedule for each camera connected as well as how
the NVR will record video to the
hard drive. You can also enable
audio recording from the camera’s built-in microphone.
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Recording: Encode
Record Audio: Click the checkbox to enable audio recording from the
camera’s built-in microphone.
To monitor what is being recorded, the NVR’s audio output has to be
enabled - see page 41 for more information.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
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Recording: Option
Overwrite: This option allows the NVR to overwrite the oldest video files
on the hard drive when recording. This prevents the NVR from running
out of storage space. It’s recommended to leave this option enabled and
to backup important events before they are overwritten.
Pre-record: It’s recommended to leave this option enabled as it allows
the NVR to record for a number of seconds before an event occurs.
Post-record: This option instructs the NVR to record for a set period of
time after an event has occurred. The default setting will suit most dayto-day situations, but you can change according to your needs.
Pack Duration: This instructs the NVR to split the recording into dis-
crete units. Even though the recording is broken up into separate units,
the NVR will play it as one continual video. The default selection will suit
most day-to-day situations, but you can change according to your needs.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
The options available here allow you to
change various aspects of how the NVR
will record video, such
as recording before
and after an event has
occurred as well as the
ability to record over
existing video, to make
room for new events
on the hard drive.
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Recording: Schedule
Camera No.: Select a camera that you would like to configure.
Enable: A Motion Detection recording schedule is enabled by default.
Normal: The NVR will constantly record for a set period of time.
Motion: The NVR will only record when motion has been detected from
one or more cameras.
None: As the name suggests, the NVR will not record.
In the above example, a Motion Detection recording schedule has been
created for 06:00 a.m. to 06:00 p.m. and a Normal recording schedule
for 06:00 p.m. to 12:00 a.m. Sunday to Saturday. Using the mouse, you
can click on a particular square or section to change or select the desired recording mode (Normal, Motion or None) then click and drag the
mouse over the squares corresponding to your desired time period.
• Click the “Default” button to revert back to default settings.
• Use the “Copy to” button to apply all settings to the other cameras.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
By default, a Motion
Detection recording
schedule has been
enabled for each connected camera. You
can however change
the schedule according
to what fits in with your
needs. The schedule is
presented as a 24 hour
7 days a week grid and
is colour coded to represent the event type.
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Playback & Backup
The Playback function gives
you the ability to search and
play previously recorded videos that are stored on the NVR’s
hard drive. You have the choice
of playing video that matches
your recording schedule, manual recordings or motion events
only. The Backup function gives
you the ability to save important
events to a USB storage device
such as a flash drive.
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Search: Playback
Channel Status: Select from one or more cameras for playback or click
“All” to select all cameras.
Video Type: Select the video type that you want to search for. The op-
tions are “All”, “Manual”, “Schedule” and “Motion”.
Start Time: Select your start date and time.
End Time: Select your end date and time.
Click the “Play” button to start playing (up to 4 channels can be played
at the same time) or click “Search” to display a list of videos matching
your search criteria - see page 31 for more information.
Detail: Clicking this option will give you an overview of video recorded on
a particular day for a particular month for each video input on the NVR.
You can select a different month and day to view. Both Normal and Mo-
tion Detection recording types are colour coded. You can select to play
video in 30 minute allotments (see above right example).
• Right-click the mouse to exit the Menu.
While playing back recorded video, the NVR will continue to monitor and record as normal. The NVR only has so much processing
power, therefore playback performance may be sacrificed to ensure reliable monitoring and recording.
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The Playback Interface
1. Mute: Mutes audio playback.
2. Cut: This button allows you to make cuts in
your video which you can then export to a USB
storage device. When a video is playing, press
this button then press and hold the mouse button while dragging along the timeline to set the
mark in and out points. You will see a scissor
icon above the timeline indicating the mark in
and out points. Multiple points can be created.
3. Copy: Click this to save to a USB storage de-
vice such as a flash drive.
4. Fast Rewind: Click this to play backwards.
Click a number of times to increase speed.
5. Play: Click to play.
6. Pause/Single Frame: Pauses playback. Sub-
sequent presses will move a single frame forward in the video.
7. Fast Forwards: Speeds up playback. Click a
number of times to increase speed.
8. Slow Forwards: Play video at reduced speed.
Click a number of times to reduce the speed.
Double-click a
video channel to
view full screen.
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The Playback Interface (cont.)
9. Hide: Click this to hide the playback interface
so you can maximise your viewing area.
10. Exit: Click this to exit the playback interface.
11. Zoom In/Out: Zoom in and out of the time-
line for precise control.
You can access the sub-menu to enter digital
zoom mode (see above example). Right-click
the mouse over the channel you want to view
then click “Digital Zoom”. The channel will display full screen and the zoom controls will appear on-screen. From left to right, here are the
descriptions for each button -
Zoom In: Click this to zoom into the video. Keep
clicking to zoom further (6x zoom available).
Zoom Out: Click this to zoom out of the video.
Region Zoom: Click this to zoom into a par-
ticular section of the video (6x zoom available).
When zoomed, click and hold the mouse to
scroll around.
Restore: Click this to restore the zoom level.
Exit: Click to exit zoom mode.
Camera1 Camera2
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Search: Event
Channel Status: Select from one or more cameras or click “All” to se-
lect all cameras.
Event Type: As Motion is the sole event type, this cannot be changed.
Start Time: Select your start date and time.
End Time: Select your end date and time.
1. Click “Search” to display a list of videos matching your search criteria.
2. Select a video then click “Play”. You have the choice of selecting one
or more cameras for synchronous playback (up to 4 channels can be
selected for playback at any one time).
3. Click “OK” to play or click “Cancel” to exit.
• Right-click the mouse to exit the Menu.
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Search: Backup
Channel Status: Select from one or more cameras to backup or click
“All” to select all cameras.
Video Type: Select the video type that you want to search for. The op-
tions are “All”, “Manual”, “Schedule” and “Motion”.
Start Time: Select your start date and time.
End Time: Select your end date and time.
1. Click “Backup” to display a list of videos matching your search crite-
ria.
2. By default, each video listed has been selected for backup. If you don’t
want this, click the checkbox next to the “CH.” heading then click the
checkbox next to the video that you want to backup.
3. You can also click “Play” to check that the video you have selected is
the one that you want to backup.
4. Before proceeding, connect a USB flash drive to the spare port locat-
ed at the rear of the NVR.
5. Wait a short moment then click “Next”.
6. Select the location that you want to save to then click “Start”. A pro-
gress bar will be displayed on-screen. You also have the option of deleting files and to format the storage device.
Please note, depending on the number of files that have been selected,
the backup process can be time consuming.
• Right-click the mouse to exit the Menu.
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System Configuration
The options available here give
you complete control on how
the NVR is configured and how
it operates. Some of the options
such as screen resolution, time
zone, email configuration, password creation and Daylight Saving Time are configured during
the Setup Wizard, so they won’t
be covered in great detail here.
You can also perform a firmware upgrade when available.
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System: General
Language: Choose a language for the system menu.
Video Standard: Select the correct video standard for your country. USA,
Canada and some Latin American countries is NTSC. UK and Australia
is PAL.
Time Zone: Select the correct time zone relevant to your region.
Menu Date Format: Select a preferred display format.
System Time: Change the system time and date if required.
Enable Password: Enable this for added security when accessing the
Menu.
Auto Lock Time: You can change this to alter the time the NVR will exit
the Menu when idle.
Device Name: Give your NVR a relevant name.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
The settings for Language, Video Standard,
Time Zone, Menu Date
Format, System Time,
enabling a password
and renaming your
device are configured
during the Setup Wizard.
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System: User
Add: Click this button to add a new user.
Delete: Delete an existing user. Please note, the Administrator cannot
be deleted.
Modify: Modify an existing user’s password. Click the “Permission” but-
ton to modify configuration and operation permissions (see above right
example). Please note, the Administrator’s permissions cannot be modified.
• Right-click the mouse to exit the Menu.
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System: Maintenance
Enable auto reboot: It’s recommended to leave this enabled as it main-
tains the operational integrity of the NVR.
Auto reboot at: Choose an appropriate day and time to reboot the NVR.
Upgrade From USB: Click this to upgrade the firmware from a local
source such as a USB flash drive. Select the firmware file, click “Upgrade” then “OK” to confirm. When the firmware upgrade has completed, the NVR will reboot automatically.
Check for latest version: Click this to check if an updated firmware is
available using your Internet connection. A message will appear onscreen informing you if an update is available. Click the “Upgrade” button to proceed then follow the on-screen instructions.
Upgrade IPC From USB: Click this to upgrade the camera’s firmware
from a local source such as a USB flash drive (see above right screenshot). The number of channels visible will depend on how many IP
camera inputs your NVR has. To upgrade the firmware, click “Browse”,
select the firmware file then click “OK”. Repeat these steps for each
camera connected. When finished click “Upgrade”. Each camera will
restart when the upgrade has completed.
Default Settings: Click this to restore factory default settings.
Configuration: Click this to export or import a configuration file contain-
ing all the settings that you have customised.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
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Alarm: Exception
Exception Type: Select an exception type for notification.
Audio Warning: Click the checkbox to enable the NVR’s internal buzzer
for the exception type you have selected.
Send Email: Click the checkbox to send an email for the exception type
you have selected. Click “Email Settings” if any changes are required
to your email account (not available for “Net Disconnected” & “IP Conflict”).
Show Exception: Click the checkbox to display a message on-screen for
the exception type you have selected.
Push: Click the checkbox to send push notifications to your mobile de-
vice or computer via SwannView Link for the exception type you have
selected (not available for “Net Disconnected” & “IP Conflict”).
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
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Device: HDD
This function gives you the option of formatting the NVR’s hard drive,
and it will be listed here for selection.
Init: Click the checkbox next to the hard drive that you want to format
then click this button. Please note, formatting the hard drive will remove all information that is stored on it. Use the backup function before
formatting.
• Right-click the mouse to exit the Menu.
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Display: Output
Resolution: Select a resolution that is suitable for your HDTV or monitor.
Transparency: Increase or decrease the transparency level for the on-
screen menus.
Mouse Sensitivity: Increase or decrease the mouse sensitivity.
Border Adjustment: Adjust the top, bottom, left and right border if nec-
essary for your HDTV or monitor.
Audio: Click the checkbox to enable audio monitoring in Live View mode.
If you are using the VGA connection for display, audio monitoring is not
available. Audio monitoring is available when using SwannView Link on
your mobile device or computer.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
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Network: General
Network Access: You can select between three different network types
that the NVR can be connected to. The three types are -
DHCP (Dynamic Host Configuration Protocol): This is a system where
your router will automatically assign an IP address to each device connected to your network.
Static: This requires that all devices on your network have their IP ad-
dress manually defined.
PPPoE: An advanced protocol that allows the NVR to be directly con-
nected to a DSL modem.
IP Address: Each device on your network must have a unique IP address
to identify itself. A typical address might be “192.168.1.24” or something
similar.
Subnet Mask: This allows the flow of network traffic between hosts to be
segregated based on a network configuration. A typical address might
be “255.255.255.0” or something similar.
Default Gateway: This allows the NVR to connect to the Internet. This is
typically the same IP address as your modem or router.
Auto DNS/Static DNS: Select how would like to define your DNS servers.
It’s recommended to leave this on auto.
MAC Address: This is a unique identifier assigned to a network interface.
It is also used as a super password in case your password is forgotten.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
As SwannLink Peerto-Peer technology
is utilised to communicate with your network and mobile device, configuration of
the network settings
is not required. If you
have networking expertise and require
specific settings for
your network, the NVR
does have the ability to
change them.
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Network: Advanced
DDNS: Click the “Set” button to configure a DDNS service. Go to (mydvr.
swanndvr.com) to create your account then input the details here.
NTP: The NTP (Network Time Protocol) function allows the NVR to au-
tomatically sync its clock with an on-line server. This gives it the ability
to constantly have an accurate time setting.
Email Settings: Click the “Set” button if any changes are required to
your email account.
IP Filter: An advanced feature which allows you to exercise precise con-
trol over what devices are allowed to communicate with the NVR.
Server Port: This is the port that the NVR will use to send information
through. The default number will work in most situations.
HTTP Port: This port is used to log into the NVR from a remote location.
UPNP enable: This option allows your NVR and your router to open and
close the necessary ports. Click the checkbox to enable when using our
SwannDNS service.
UID: This is the NVR’s unique UID. Click “Send UID” to send this to your
email address.
• Click the “Default” button to revert back to default settings.
• Don’t forget to click “Apply” to save settings.
• Right-click the mouse to exit the Menu.
Prior to developing our
SwannLink Peer-toPeer technology, our
SwannDNS service
was used to connect
to your NVR remotely. This service is still
active and we recommend creating an account as a means of
backup.
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System Status
The various status tabs give
you an overview of the various
settings and options that have
been selected for the NVR to
function. Each action that the
NVR performs as well as events
detected are logged, which you
can search and view. If you call
our helpdesk for assistance,
our staff may ask you to access these tabs to assist them
in solving any technical issues
that you may be having.
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Search: Log Search
Major Type: Select the major type that you want to search for. The op-
tions are “All”, “Manual”, “Schedule” and “Motion”.
Minor Type: Depending on the major type selected, you have various
options to choose from.
Start Time: Select your start date and time.
End Time: Select your end date and time.
Search: Click this to commence the search. The logs matching your
search criteria will be displayed (see above right example).
Clear Log: Click this to clear the system logs.
• Right-click the mouse to exit the Menu.
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Network: Status
Displays the current network settings provided by your network.
• Right-click the mouse to exit the Menu.
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Device: S.M.A.R.T
Displays technical and performance information about the hard drive
selected.
• Right-click the mouse to exit the Menu.
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System: System Information
Displays technical information about the NVR.
• Right-click the mouse to exit the Menu.
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Warranty Information
USA
Swann Communications USA Inc.
12636 Clark Street
Santa Fe Springs CA 90670
USA
Australia
Swann Communications
Unit 13, 331 Ingles Street
Port Melbourne Vic 3207
Australia
United Kingdom
Swann Communications LTD.
Stag Gates House 63/64 The Avenue
SO171XS
United Kingdom
Warranty Terms & Conditions
Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original purchase
date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period
will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any
country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any
costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party. Unauthorized
end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable by local laws, regulations and legal rights
will take precedence.
For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.
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Helpdesk & Technical Support
Technical Support E-mail: tech@swann.com
Telephone Helpdesk
USA Toll Free 1-800-627-2799
USA Parts & Warranty 1-800-627-2799
(M-F, 9am-5pm US PT)
AUSTRALIA 1800 788 210
NEW ZEALAND Toll Free 0800 479 266
UK 0808 168 9031
M7285201015E | © Swann 2015
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