Swann M455CAM270513E Setup Manual
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M455CAM270513E
SwannEye HD Plug & Play
Wi-Fi Security Camera
Setup Guide
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Warranty Information, Verications & Warnings
Swann Communications warrants this product against defects in workmanship and material for a period
of one (1) year from its original purchase date. You must present your receipt as proof of date of purchase
for warranty validation. Any unit which proves defective during the stated period will be repaired without
charge for parts or labor or replaced at the sole discretion of Swann. The end user is responsible for all
freight charges incurred to send the product to Swann’s repair centers. The end user is responsible for all
shipping costs incurred when shipping from and to any country other than the country of origin.
The warranty does not cover any incidental, accidental or consequential damages arising from the use
of or the inability to use this product. Any costs associated with the tting or removal of this product by
a tradesman or other person or any other costs associated with its use are the responsibility of the end
user. This warranty applies to the original purchaser of the product only and is not transferable to any
third party. Unauthorized end user or third party modications to any component or evidence of misuse
or abuse of the device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty. Where applicable
by local laws, regulations and legal rights will take precedence.
For Australia: Our goods come with guarantees which cannot be excluded under Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to major failure.
Warning
Modications not approved by the party responsible for compliance could
void user’s authority to operate the equipment.
IMPORTANT SAFETY INSTRUCTIONS
• Make sure product is xed correctly and stable if fastened in place
• Do not operate if wires and terminals are exposed
IMPORTANT NOTE: All jurisdictions have specic laws and regulations relating to the use of cameras.
Before using any camera for any purpose, it is the buyer’s responsibility to be aware of all applicable laws
and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and
regulations.
FCC Verication
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception, which can be determined by turning the equipment o and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and the receiver
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is
connected
• Consult the dealer or an experienced radio/TV technician for help
These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions:
• These devices may not cause harmful interference, and
• These devices must accept any interference received, including interference that may cause
undesired operation.
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Introduction
Congratulations on your purchase of the SwannEye HD Plug & Play Wi-Fi Security
Camera from Swann! You’ve chosen a great stand-alone monitoring option for
almost any application you can think of.
DEFAULT PASSWORD INFORMATION
Username: admin Password: 123456
This is the camera’s password - not your account password!
How to Proceed:
1. First, connect the camera as detailed in the “Connection Guide” on page 5.
2. Connect to a wireless network (page 6) if necessary.
3. Next, choose your platform. You can install software for:
a Windows-based PC (proceed to page 16)
a Mac (proceed to page 12)
a mobile device (proceed to page 8)
...or use the www.swanneye.com website (proceed to page 14).
4. Finally, have a browse of the Advanced section (page 23 and onwards) for
more complex options, if you’re interested in them.
What Else You’ll Need
• An Internet-connected router supporting DHCP with either:
- a spare Ethernet port
- WPS wireless networking capability
• A computer connected to the same network as the router
• A mobile device running iOS or Android (v4.x or more recent) which has QR-code
reading capabilities to use the SwannEye HD mobile app
Table of Contents
Warranty Information, Verications & Warnings 2
Introduction 3
Layout of the Camera: What’s What 4
Connection Guide 5
Connecting the SwannEye HD to a Wi Network 6
Registering an Account 7
Mobile App: Installing / Logging In 8
Mobile App: Registering an Account 9
Mobile App: Main Interface 10
Mobile App: Options and Settings 11
Mac: Installing the App 12
Mac: Login & Registering an Account 13
Website: Registering an Account & Logging In 14
Website: Interface Overview 15
PC: Installing the Software 16
PC: Registering an Account 17
PC: Logging In 18
PC: The Camera List 19
PC: The Live View Interface 20
PC: The Live View Interface (continued) 21
PC: The Control Panel 22
Additional Operations 23
Advanced: Program Settings 24
Advanced: Camera Settings 25
Advanced: Camera Settings (ctd) 26
Appendix: Local Recording to SD Card 27
Helpdesk / Technical Support Details On Rear Cover
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Layout of the Camera
RJ45
Ethernet
Light Sensor
Microphone
Power Socket
WiFi Antenna
WPS/Reset
Button
Network
Activity LED
Audio Out
IR LEDs
Micro SD
Card Slot
IR (Infrared) LEDs: The camera will use
these in low-light conditions to generate
a black and white image, even in total
darkness.
Light Sensor: Detects the amount of light
available and turns on the IR LEDs when
necessary
Microphone: Allows the camera to hear
nearby sounds, and stream them with the
video.
Network Activity LED: Flashes whenever
the camera is sending or receiving
information over a network. This indicator
makes no distinction between data sent
via the wired or wireless connection.
Audio Out: The audio out will output any
audio sent to the camera on powered
external speakers. With the app running
you can talk into your phone and your
voice can be heard on the speakers!
Micro SD Card Slot: Where you can insert
ash memory to augment the camera’s
functions to allow it to record video clips
and snapshots locally when motion is
detected (see page 27 for setup details).
WPS/Reset Button: When pressed and
held for 3-5 seconds, allows for wirelessly
connecting to a WPS enabled router.
When pressed and held when the power is
disconnected and reconnected, it reverts
all settings to the factory defaults.
WiFi Antenna: The built in antenna that
connects to your WiFi if you want to use
the camera wirelessly.
RJ45 (Ethernet): For a wired connection,
connect this port to a spare port on your
router.
Power Socket: The power input. Never
connect anything other than the supplied
power adapter.
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Connection Guide
For a wired connection:
1. Connect the RJ45 ethernet plug on the rear
of the SwannEye HD to a spare ethernet port
on your router using the included ethernet
cable (or a longer one if you require).
2. Connect the output from the supplied power adapter into the DC5V input.
3. Plug the power adapter into a wall socket.
That’s it! All other connections are optional.
For a wireless connection:
1. Connect the output from the supplied power adapter into the DC5V input.
2. Plug the power adapter into a wall socket.
3. Pair the camera to your network by using the WPS button on the camera and your
router (see “Connecting the SwannEye HD to a Wireless Network” on page 6).
That’s it! All other connections are optional.
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Connecting the SwannEye HD to a WiFi Network
What you’ll need:
• A router, with WPS capabilities and WPS enabled
• DHCP active on your network (typically with the router as the DHCP host)
• UPnP active on your network (only required for relay server connections)
If you don’t know what these things are, check your router’s documentation for an
overview of how to nd the options. (If you know you don’t have these features but
want to proceed anyway, see “Additional Operations” on page 23 for workarounds.)
To summarize quickly:
• Dynamic Host Conguration Protocol (DHCP) is a protocol which automatically
assigns devices on your network an address - on the rare occasion that it’s not
enabled, then all devices must have their addresses set manually.
The SwannEye HD requires that DHCP is enabled to function properly.
• Universal Plug and Play (UPnP) is a feature that automatically creates open
ports through your rewall so that local network trac can access the Internet.
If that sounds like magic, it is.
UPnP is not required when using peer-to-peer (P2P),
however it is recommended if using a relay server to connect.
• Wi-Fi Protected Setup (WPS) is a way of securely connecting devices to a
wireless network without all that fussing about with IP addresses or security
keycodes (that often run dozens of random characters long).
The SwannEye HD uses WPS to easily connect to a network wirelessly. If your router
doesn’t support WPS and you want to connect wirelessly then that’s ok, but there is a little
more work to do - see “Additional Operations” on page 23.
The WPS button on your router will be marked with
the WPS logo, which looks like this:
Pairing the Camera and your router using WPS
• Press the WPS pairing button on your router. This button is located in dierent
places on dierent routers - some might require that you press and hold the
button and others might only need a momentary press. Check your router’s
documentation or ask your Internet Service Provider for assistance.
• Press and hold the WPS/Reset Button on the camera for three to ve seconds.
• Don’t hold the Reset Button too long, or it will reset the pairing you just did!
• Your router should signal that pairing is successful, again check the
documentation for information on how it displays this information.
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Registering an Account
There are several ways to register an account:
• Using the SwannEye HD PC application - see page 17
• Using the SwannEye HD Mac application - see page 13
• From the SwannEye HD mobile app - see page 9
• Directly on the SwannEye HD website - see page 14
We suggest using whatever method you want to use to control the camera to register
the camera. If you want to register an account and then decide which control method to
use, then you can use the SwannEye HD website.
You don’t need to have
setup your camera to
register an account.
All you need is the
information on the sticker
on the back of the unit,
which will look something
like this:
Reminder: The camera’s default username is admin and the default password is 123456
The information you’ll need to know:
Device No.: The Device No. or Serial No (sometimes called E-ID (Electronic-ID) or
the Serial Number) from the sticker on the bottom of your camera. You’ll only need
to add one camera to register an account, but you can add more later. The E-ID code
is the shorter of the two codes, and consists of nine (9) characters starting with the
letters SW.
Verication No.: The security code (sometimes called a Verication Code or just
VCode) is the longer of the two codes printed on the sticker on the back of the
camera. It is sixteen (16) characters long.
Username: Choose a username for yourself. You can choose any name you like up to
eleven (11) characters long. Your username is case sensitive.
(Conrm) Password: Enter a password of your choice, and conrm in the eld below.
As with all passwords, choose something that you’ll remember, but would be hard or
impossible to guess. The password is case sensitive.
E-mail Address: Your email address. It’s important to ensure you’ve entered it
correctly - if something goes wrong with your account or (heaven forbid) you forget
your password, this is how we’ll get in contact with you.
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Note: The following pages use images captured from the iOS version of SwannEye HD. The
Android interface will be slightly dierent aesthetically, but all the same options will be present.
SwannEye HD is available for both iOS and Android systems. SwannEye HD is free
for all Swann users, and can be downloaded from the standard app store/market.
Note that there is a non-HD version of SwannEye, which is compatible with older
cameras but not with the 720p HD camera. Make sure you get the HD version!
To install SwannEye HD on iOS:
• Open the App Store.
• Search for SwannEye HD.
• Choose to download and install
SwannEye HD.
To install SwannEye HD on Android:
• Open the Google Play Store
(previously the Android Market)
• Search for SwannEye HD.
• Choose to Install the SwannEye
HD app.
• We also popped the app (apk)
on the CD, search for SwannEye_
HD.apk and install it.
Running the App:
• Locate the SwannEye HD application
on your application list by locating the
icon, shown to the right.
• The app will load and take you directly
to the Login Screen.
• If you’ve already registered an account, then
you can login straight away! Just enter your
Username and Password (remember they are
case sensitive), and choose Login.
• If you need to register an account, see “Mobile
App: Registering an Account” on page 9 for
instructions on how to do it here.
• If you registered an account via the PC/Mac
software, or via the website, you must use the
same account details here.
Mobile App: Installing / Logging In
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When you start the SwannEye HD app on your mobile device (it doesn’t matter if
you’re using iOS or Android) you’ll be taken directly to the Login Screen (left).
• You can register an account using the SwannEye
HD app - it’s really quick and easy.
• If you’ve already created an account, you can skip
this step and simply login.
To create an account:
• Choose Register.
• You’ll now see the Registration Screen.
• Locate the sticker on the back of the camera.
• If your mobile device has a camera, you can
choose QR Code by tapping the QR Code button
at the bottom of the registration screen.
• Aim your mobile device’s camera at the sticker
on the back of the unit. Your device may take a
few moments to focus on and correctly read the
QR code. Once it has, you’ll be returned to the
Registration Screen and the Device No and
Verication No. will be automatically entered.
• If your mobile device doesn’t have a camera or
you can’t scan the QR code for other reasons,
you can manually enter the Device No and
the Verication No.
• Enter a Username. Your username can be any
combination of letters and numbers up to
eleven (11) characters long. Usernames are
case sensitive, so remember if you’ve used
capitals or not!
• Choose a Password, and enter it again into
the Conrm Password eld. Good passwords
are easy to remember, but hard for someone
to guess. Like the Username, the Password is
case sensitive.
• Enter your email address. Ensure you enter a
valid address, as if you forget your password,
this is how we’ll send it to you.
• Finally, choose Done.
You’ll be returned to the Login Screen, and you can use your newly created
Username and Password to login.
Mobile App: Registering an Account
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