Swann Internal Modem Installation Manual

YOU

READ THIS FIRST!

Swann Internal Modem

Modem Installation Guide

Thank you for purchasing a Swann Internal modem.

Now you can discover the Internet using the latest V.92 technology at speeds up to 56k.

PACKAGE CONTENTS:

MINIMUM SYSTEM REQUIREMENTS:

• Swann Internal PCI Modem

• Swann NetTools CD

• RJ-11 Phone Cable

• Bigpond Internet CD

• Pentium II 233MMX or faster processor

• PCI 2.1 compliant Motherboard

• Win 98, 98SE, ME, NT - 64MB Ram (128MB recommended)

• Win 2000, XP - 128MB Ram (256MB recommended)

• Microsoft Windows 98 or higher

• Spare PCI slot

®

®®

The Swann Internal modem has been tested, and works with Microsoft Windows
98, 98SE, ME, NT, 2000, XP Home and Pro.

®®

Please note that you must read this guide and any accompanying documents in their

entirety before contacting Swann Tech Support. Returns won’t be accepted unless
accompanied by a Return Authority Number issued by Swann.

Before you contact us you will need to gather as much of the following information about
your system as possible: Modem Name, System Processor Type and Speed, Amount of
System RAM and the Version of Windows you are using. This will assist us in solving your
problem quickly and efficiently.

If you are contacting us by telephone you will need to be sitting in front of your PC with
everything switched on and all relevant software disks close to hand.

WARRANTY WARNING: 1) You may void the manufacturer’s warranty by opening your computer case. If in doubt,
contact your retailer for more information. 2) To avoid static damage to sensitive parts, wear rubber soled shoes.
Grip the metal of the case momentarily to discharge any static electricity before going any further.

Step 2: Hardware Installation

Unscrew the back cover of your
computer.

Before plugging in the modem, make sure
the computer is turned off at the wall
socket.

Gently turn your computer on it's
side with the internal components
facing up.

Locate a spare PCI slot on the
motherboard (PCI slots are white)

Remove the spare
slot cover.

Carefully insert the modem into the
PCI slot and apply even pressure on
both ends to assure it is firmly
inserted into the PCI slot. Tighten
the screw on top.

Replace the cover of the computer and
tighten the screws. Re-connect all
cables. Turn the power on. Allow your
PC to restart.

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Step 1: Remove your old modem and drivers

Page 2

*If this is your first modem and your PC hasn’t had a previous modem installation go
straight to step 2.

If you are replacing or upgrading from a previous modem you should first remove all reference to your old modem
before continuing with the installation or connecting your new modem. This is to ensure that there are no conflicts
or errors when installing and using your new Swann Modem.

The best method for removing your old modem driver is to go to Start>>Settings>>Control Panel and double
click “Modems” or “Phone and Modem options” and remove any modems that appear there. Once this is done, go
back to Control Panel, and double click “Add/Remove Programs” and make sure that you uninstall any entries
relevant to your previous modem.

If you previously had an internal modem you will have to remove it from inside your computer. If you are unsure of
how to do this, or are not sure that you will be able to complete this operation please consult with a Computer
Technician for further assistance.