Swann Color Video Doorphone User Manual
Help Desk / Support Details
12
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zones and the time in Melbourne Australia compared to your local time.
Warranty Information
Swann Technical Support
All Countries E-mail:
tech@swann.com.au
Telephone Helpdesk
UNITED STATES toll free
877-274-3695
(Sun-Thurs, 2pm-10.30pm PST)
800-627-2799
(Mon-Fri, 9am-1pm PST)
USA Exchange & Repairs
562-777-2551
(Mon-Fri, 9am-5pm PST)
AUSTRALIA toll free
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
International
+61 3 8412 4610
(Mon-Fri, 9am-5.30pm Aus EST)
English
Color Video Doorphone
High Resolution Intercom
Safely see who’s at the door before you answer it
Swann Communications warrants this product against defects in workmanship and material for a
period of one ( ) year from it’s original purchase date. You must present your receipt as proof of
date of purchase for warranty validation. Any unit which proves defective during the stated period
will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The
repair or replacement will be warranted for either ninety days or the remainder of the original one
year warranty period, whichever is longer. The end user is responsible for all freight charges
incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping
costs incurred when shipping from and to any country other than the country of origin. The
warranty does not cover any incidental, accidental or consequential damages arising from the use of
or the inability to use this product. Any costs associated with the fitting or removal of this product
by a tradesman or other person or any other costs associated with its use are the responsibility of
the end user. This warranty applies to the original purchaser of the product only and is not
transferrable to any third party.
Unauthorised end user or third party modifications to any component or evidence of misuse or
abuse of the device will render all warranties void.
1
Installation Guide
www.swannsecurity.com
2
DVR4NET - PLUS
4 Camera Digital Video Recorder
Night Hawk
Wireless Outdoor Camera
Quick User Guide
Firstly check if the monitor is getting power, make sure the 16VDC 1A power supply is
firmly connected to the power socket. Then make sure you have correctly wired the
Doorphone system by referring to the Wiring Diagram illustrations on page 8.
Test by pressing the “Talk/Monitor” button on the monitor. You should see an image from
the intercom unit if the system has been correctly installed.
Frequently Asked Questions
Q.Whycan’tIseethepersonatthedoor?
A. Firstly make sure you have followed the steps in the Quick User Guide above. Then try
adjusting the camera location, viewing direction of the camera, and contrast to improve
the picture.
During times of low light, if you find your visitors are standing too far from the intercom
to be seen, we recommend providing an additional light source to help illuminate the
entrance area.
Q.Whycan’tIhearthepersonatthedoor?
A. Firstly make sure you have followed the steps in the Quick User Guide above. Now try
pressing the “Call” button on the front of the intercom unit. Once the monitor unit
chimes, press the “Talk/Monitor” button to test communications. If you can not hear the
other person, try moving closer to the microphone on the intercom and monitor units.
Q. Why hear the doorbell ring?
A. Firstly make sure you have followed the steps in the Quick User Guide above. To
can’t I
activate the door chime, press the “Call” button on the front of the intercom unit.
11
DIY Security Kit
2Real&2ImitationCameras
Security Monitoring System
CCTV Professional 4 Camera Pack
Professional Security Camera
Microcam II
Wireless Security Camera
Imitation Dome Cam
Imitation Security Camera
AVPowerCable-18m/60ft
Camera Accessory
Q. How do I extend the length of the cable from the monitor to intercom unit?
A. You can extend the length of the cable by using (2 x 0.75mm ) copper cable in PVC
2
insulation. For example figure 8 speaker cable.
Q. What type of cable should I use to connect the intercom unit
my electronic door latch?
A. We recommend using (2 x 0.15mm ) copper cable. For example telephone cable.
2
Q. Can I use more than one monitor with my Doorphone system?
However you can use the TV Output to view the images on your TV. Please refer to
A. No.
page 3 for more information.
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