Page 1
N-TOUCH
Quick Start Guide
N8300 Series Wall Controllers
There are two types of installations for the N8300 series: Ring Adapter (when
mounting into an existing electrical box) and Flushmount (when mounting into an
SVSi-provided installation box).
Note: If desired, you can pre-configure the unit before physically installing it. To
do so, simply plug a PoE (Power over Ethernet) enabled Ethernet connection
into the back of the controller and skip to the section Configuring Your New Wall
Controller for further instructions.
Important: For ease of installation, only use bootless Ethernet cables
when
installing the Controller into the wall. The flexibility is necessary for proper
positioning in the box’s small space.
Mounting Instructions - Ring Adapter Installation
Follow the steps below to mount your new N-Touch Wall Controller into an
existing dual gang electrical box. The instructions given assume the box is
already installed with Ethernet access running to it.
1. Secure the mounting ring adapter (included in shipment) to your existing dual
gang electrical box with four screws.
2. Connect the PoE-enabled Ethernet cable to the rear connector of the N-Touch
Wall Controller.
3. Place the N-Touch Wall Controller display into the box and secure it with four
screws (included in shipment).
4. Complete the installation by snapping the SVSi faceplate onto the front.
Ring Adapter Installation (N8301-X-02/N8302-X-02)
N8301: Stand-alone, dual-gang IP wall controller (pushbutton)
N8302: Stand-alone, dual-gang IP wall controller (pushbutton and
touchscreen) with built-in WiFi
1. Using the Wall Controller Installation Cut-Out Template (enclosed in shipment), mark the position on the wall where the unit is being installed and cut
the opening.
2. Once the opening is cut (and the PoE-enabled Ethernet cable is accessible
through the opening) insert the plastic installation box (included in shipment).
Use the break-out tabs as needed to correctly position the Ethernet cable.
3. Secure the installation box to the wall with the two captive screws.
4. Connect the Ethernet cable to the rear connector of the N-Touch Wall
Controller.
5. Place the N-Touch Wall Controller display into the box and secure it with four
screws (included in shipment).
6. Complete the installation by snapping the SVSi faceplate onto the front of the
wall controller.
Flushmount Installation (N8301-X-01/N8302-X-01)
Mounting Instructions - Flushmount Installation
Follow these steps to flushmount your new N-Touch Wall Controller into the wall.
The steps given assume the installer needs no instruction on running Ethernet to
the installation box or other basics.
Configuring Your New Wall Controller
You will not be able to configure the controller until it is in the same subnet as the
host PC. N-Touch devices are shipped in Auto-IP mode with a default IP address
of 169.254.xxx.xxx. Before attempting configuration, some changes must be
made to the host PC.
Steps for IP address configuration (for Windows 8):
1. Select Control Panel > Network and Sharing Center from the Start menu.
2. Select Change adapter settings.
3. Select the wired interface connected to your AV network.
(Continued)
Configuring Your New Wall Controller (Continued)
4.Click the Properties button.
5.Scroll down in the list to the
Internet Protocol Version 4
(TCP/IPv4) option. Highlight it
and click the Properties
button.The screen shown (at left)
is displayed.
6.Enable the Use the following
IP address option, and enter the
static IP address provided to you
by your network administrator.
Logging in for the First Time
Once connected to the network,
the welcome screen appears on
the N-Touch Wall Controller’s
front panel and displays the unit’s serial number, MAC address, and IP address.
1. Using your computer, enter the N-Touch Wall Controller’s IP address into your
web browser.
2. The N-Series Wall Panel Controller Login screen displays. Use the default
login credentials (username = admin/password = password) to log in for the
first time Upon successful login, the Settings page displays (shown at right).
See the section Using
Panel Builder for details.
Click Settings to
return to this screen.
Click ? to access
additional
documentation.
See the section Viewing
Panels on the SVSi Mobile
App for details on the
Users screen.
See the section Wireless
Configuration (N8302
Units Only) for details.
Page 2
Wireless Configuration (N8302 Units Only)
The Wireless page (shown at right) allows you to set up the N8302 to be
accessible through the wireless network. The available settings are described
below:
WiFi MAC Address: Displays the unit’s WiFi MAC address.
Enable WiFi AP: Enable to allow wireless access to the N8302.
Enable WiFi/Eth Bridge: Enable to allow users (connected to the wireless
network through the N8302) to access the rest of the network.
WiFi Country: Choose your location from the drop-down menu to correctly
manage regional power regulations.
WiFi AP’s own IP address: Displays the wireless Access Point’s IP address.
Wireless Mode: Displays the current wireless network mode.
Channel: Select the wireless channel you plan to use (or choose Auto).
Security Mode: Choose Open Access for no password protection. Choose
WPA1 or WPA2 to configure the unit for WiFi Protected Access security. Ask your
network administrator if you are unsure which protocol to select.
SSID: Enter a Service Set Identifier to distinguish the N8302 on the wireless
network. If you have multiple units on your network, it is helpful to use descriptive
names (e.g., room name or number where device is located).
Password: Enter a wireless access password for this unit (must be at least 8
characters).
Enable Bluetooth Beacon*: Enable to activate a bluetooth signal from the
N8302 (allowing you to use SVSi’s mobile app to control your panel).
*Future feature.
Click Wireless to
access this page.
Using Panel Builder
Click the Panel Builder link (located as shown in the wall controller screen shot
on the previous page) to create multi-page custom graphics for your wall
controller display. Pages are stored internally and then launched at start-up or at
the push of a button. The screen below allows you to choose between using the
N-Touch Wizard or the Full Panel Editor (which gives you more customization
options).
Choosing a Panel Builder Mode
Consider the following when choosing between N-Touch Wizard and Full Panel
Editor mode:
• N-Touch Wizard mode allows full control as well as custom buttons and pan-
els.
• Full Panel Editor mode allows multi-state buttons, conditional logic, and feedback programming not available in the N-Touch Wizard.
• Panels created using the wizard can be imported into the full editor if those
features are needed at a later date.
Note: Full Panel Editor panels cannot be imported into the N-Touch Wizard, but
they are compatible with SVSi's Panel Builder software on the N8000-series controllers.
Panel Builder Wizard Overview
Use the Wizard to customize what is displayed on the N-Touch Wall Controller’s
screen. When you first open the Wizard, an image of your wall controller displays.
Here you can
add functions
that will then
execute when
a button is
pressed on
the wall
controller.
Before
building your
panel, click
Help >
Wizard Help
(as shown in
screen shot at
right) to
access a short
tutorial which
demonstrates proper configuration.
Note: If using the Full Panel Editor, click Help > Editor to open a tutorial for its
interface.
Troubleshooting Guidelines
Problem Possible Solutions
Device cannot communicate
with external devices via the
network.
•On the Settings page, verify that the primary IP
Address is configured correctly to allow
communication.
Screen on wall controller is
black.
• Press any button to wake unit up.
• To keep screen on at all times, go to the Settings
page and change Sleep Delay Sec to 0.
Cannot access the unit’s webpage.
• Verify that the IP Address, Netmask, and
Gateway address of your host PC are configured
properly.
Cannot access Panel Builder. • Verify that you opened the link through a
supported web browser (Firefox or Chrome), not
through SVSi’s N-Able software.
Unit will not power on. • Verify that the switch is providing PoE to the wall
controller.
Viewing Panels on the SVSi Mobile App
Once you have a panel created, follow these instructions to access it from your
mobile device:
1. Using your web browser, log in to the N-Touch Wall Controller.
2. Click the Users link at the top of the page. The screen shown below displays.
3. Use this page to assign the Panel Project you created to your Username (if
needed, multiple users/logins can be added using the Add User button).
4. Enable the Auto Redirect checkbox.
5. Download SVSi’s free Conductor Mobile app to your IPhone or Android.
6. Log in to Conductor Mobile using the same Username (see Step 3).
7. The Panel Project assigned to your Username displays, allowing you to
control the N-Touch Wall Controller from your phone.
Note: In order for this connection to be successful, your N-Touch Wall Controller
must be on the WiFi network (on same subnet).
Please contact SVSi technical support at support@svsiav.com or 256.461.7143 x9900
for any installation issues. Visit our support webpage at support.svsiav.com.
Distribution Switching Recording Windowing Wall Processing Control
Southern Vision Systems, Inc. 256.461.7143 www.svsiav.com
SVSi is a trademark of Southern Vision Systems, Inc. in the United States and other countries.
All other brand names, product names and trademark s are the property of their respective owners. Certain trademarks, registered
trademarks, and trade names may be used to ref er to either the entities claiming the marks and name s or their products.
SVSi disclaims any interest in the marks and names of others.
800DOCN8300QSREV1.1
Made in the USA.
Loading...