Page 1
N2000 Series
Digital Media Distribution & Switching Solution
User Manual
SVSi N-Series Encoders/Decoders
800DOCN2000MNREV2.1
8/2015
N2121/N2211/N2221
N2141/2241
Page 2
Table of Contents
Chapter 1. Introduction
Product Overview ..................................................................................................................................................... 8
HD AV over IP Series ........................................................................................................................................ 8
N2121 HD AV over IP Encoder ................................................................................................................... 8
N2211 HD AV over IP Decoder (non-PoE) ................................................................................................. 8
N2221 HD AV over IP Decoder ................................................................................................................... 8
Low-Latency AV over IP Series ......................................................................................................................... 9
N2141 Low-Latency AV over IP Encoder .................................................................................................... 9
N2241 Low-Latency AV over IP Decoder ................................................................................................... 9
Rear Panel Ports and LEDs ..................................................................................................................................... 9
Application Examples ............................................................................................................................................. 12
Chapter 2. Installation
Introduction ............................................................................................................................................................ 15
Installation Overview .............................................................................................................................................. 15
Mounting Options ................................................................................................................................................... 17
Surface and Wall Mounting ............................................................................................................................. 17
Rack Mounting Options ................................................................................................................................... 18
N2000 Series Stand-Alone Units .............................................................................................................. 18
N2000 Series Cards .................................................................................................................................. 18
Step-by-Step Installation Instructions ..................................................................................................................... 20
Setting Up Your Host Computer ............................................................................................................................. 21
Connecting Decoders to the Network .................................................................................................................... 23
Connecting Encoders to the Network and Configuring Stream Settings ................................................................ 25
Configuring Decoder and Encoder IP addresses (if needed) ................................................................................. 29
How IP Address Changes Affect Unit Control ................................................................................................. 29
Changing IP Addresses ................................................................................................................................... 29
Option 1: Assigning IP Addresses Individually (using the Settings page) ................................................. 29
Option 2: Assigning IP Addresses to Multiple Units (using CSV files) ...................................................... 30
Connecting Encoders to an Input Source .............................................................................................................. 31
Switching and Scaling Options ............................................................................................................................... 32
Seamless Switching ........................................................................................................................................ 32
Control Options ...................................................................................................................................................... 33
Primary Control Options .................................................................................................................................. 33
N-Command Controllers ........................................................................................................................... 33
Third-Party Controllers .............................................................................................................................. 33
Other Control Options ...................................................................................................................................... 33
N-Act | On-Board, Built-In Control ............................................................................................................. 33
N-Touch | IP Wall Controller ..................................................................................................................... 33
Software Bundles Included With N-Command .......................................................................................... 34
Chapter 3. Encoder Options
Encoder Introduction .............................................................................................................................................. 36
Encoder Configuration Options .............................................................................................................................. 36
Settings Page ......................................................................................................................................................... 37
Encoder Setup Section .................................................................................................................................... 38
Advanced Settings ........................................................................................................................................... 42
Page 2 N2000 Series User Manual www.svsiav.com
Page 3
.
RS232 Settings ................................................................................................................................................ 46
Network Setup Section .................................................................................................................................... 47
Status Section .................................................................................................................................................. 49
Change Password ........................................................................................................................................... 51
Software Section .............................................................................................................................................. 52
EDID Section ................................................................................................................................................... 53
DVI Pass Thru Settings ................................................................................................................................... 55
Crop/Pan/Zoom Page ............................................................................................................................................ 56
IR Page .................................................................................................................................................................. 60
N-Act Page ............................................................................................................................................................. 61
Serial Page ............................................................................................................................................................. 63
EDID Page ............................................................................................................................................................. 65
Logs Page .............................................................................................................................................................. 66
LLDP Page ............................................................................................................................................................. 67
Chapter 4. Decoder Options
Decoder Introduction .............................................................................................................................................. 68
Decoder Configuration Options .............................................................................................................................. 68
Settings Page ......................................................................................................................................................... 69
Decoder Setup Section .................................................................................................................................... 70
Advanced Settings ........................................................................................................................................... 73
RS232 Settings ................................................................................................................................................ 77
Network Setup Section .................................................................................................................................... 78
Status Section .................................................................................................................................................. 80
Change Password ........................................................................................................................................... 82
Software Section .............................................................................................................................................. 83
EDID Section ................................................................................................................................................... 84
Audio Downmixer Settings ............................................................................................................................... 85
Crop/Pan/Zoom Page ............................................................................................................................................ 86
LocalPlay Page ...................................................................................................................................................... 88
IR Page .................................................................................................................................................................. 90
N-Act Page ............................................................................................................................................................. 91
Serial Page ............................................................................................................................................................. 93
EDID Page ............................................................................................................................................................. 95
Logs Page .............................................................................................................................................................. 96
LLDP Page ............................................................................................................................................................. 97
Chapter 5. Troubleshooting
Introduction ............................................................................................................................................................ 98
Page 3 N2000 Series User Manual www.svsiav.com
Page 4
.
Trademarks
SVSi is a trademark of Southern Vision Systems, Inc. in the United States and other
countries. All other brand names, product names and trademarks are the property of their
respective owners. Certain trademarks, registered trademarks, and trade names may be
used to refer to either the entities claiming the marks and names or their products. SVSi
disclaims any interest in the marks and names of others.
To the Reader
The contents of this manual are current as of the date of publication. SVSi reserves the right
to change the contents without prior notice.
In no event will SVSi be liable for any special, incidental, or consequential damages or for
commercial losses (even if SVSi has been advised thereof) that result from issue or use of
this publication.
Information in this document (including URL and other Internet website references) could
change without notice.
360B Quality Circle NW Suite 200,
Huntsville, AL 35806
Phone: 256.461.7143
Fax: 256.461.7145
Email: info@svsiav.com
Support Email: support@svsiav.com
Website: www.svsiav.com
All Rights Reserved.
Printed in U.S.A.
Page 4 N2000 Series User Manual www.svsiav.com
Page 5
.
Conventions
Notes provide additional useful information.
Cautions provide information that could prevent service interruption or damage to the
equipment.
Page 5 N2000 Series User Manual www.svsiav.com
Page 6
.
Safety Instructions
Please read the safety precautions carefully before using this product. Ensure that you use
the product correctly according to the procedures described in these instructions.
The following safety precautions are intended to instruct you in the safe and correct operation
of the product and its accessories to prevent injuries or damage to yourself, other persons,
and property. Please read and ensure that you understand them before you proceed to the
other sections of these instructions.
• Do not operate this device in a wet environment.
• Refer servicing to qualified service personnel only.
• Please read this user manual and other provided documentation carefully before
operating. Follow all operating and other instructions carefully.
• Do not use this product near heat sources such as radiators, air ducts, areas subject to
direct, intense sunlight, or other products that produce heat.
Disclaimer
• While every effort has been made to ensure that the information contained in these
instructions is accurate and complete, no liability can be accepted for any errors or
omissions. SVSi reserves the right to change the specifications of the hardware and
software described herein at any time without prior notice.
• SVSi makes no warranties for damages resulting from corrupted or lost data due to
mistaken operation or malfunction of the hardware, software, or accessories.
Caution: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
Page 6 N2000 Series User Manual www.svsiav.com
Page 7
.
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
The Class A limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in
which case the users will be required to correct the interference at their own expense.
To comply with FCC and Industry Canada RF exposure limits, this device must be installed to
provide a separation distance of at least 20 cm from all persons and must not be co-located
or operating in conjunction with any other antenna or transmitter.
Caution: These units contain no user-serviceable parts. They should only be serviced by
qualified service personnel. Opening the unit could void the warranty.
Service and Warranty
For information on the service and warranty of SVSi products please visit our website at
www.svsiav.com
.
Page 7 N2000 Series User Manual www.svsiav.com
Page 8
Chapter 1
Introducing Your New
INTRODUCTION
N2000 Series
PRODUCT OVERVIEW
SVSi’s N2000 AV over IP Series provides a flexible, feature-rich, and simple-to-deploy digital media
distribution and switching solution satisfying the most demanding applications. SVSi video over IP Encoders
are used to encode and distribute sources of almost any format onto an existing IP network, making that
stream available to any endpoint in the facility. Video over IP Decoders are used to decode SVSi’s Networked
audio/video (AV) streams back to DVI or HDMI format for display on any monitor. With the ability to direct any
source stream to any display, large, low-cost switching and distribution systems are simple to deploy without
proprietary cabling or dedicated switching hardware. Plug-n-play, auto-detect technology reduces installation
and programming time.
Features include:
• 1080p/60Hz encoding and decoding (applies to N2141 and N2241).
• Backwardly compatible with SVSi’s V-Series products.
• Input and Output Scaling – scaling performed in Encoders or Decoders for maximum flexibility
with V-Series sources and displays.
• Power over Ethernet (PoE) – eliminates the need for a local power supply and speeds
installation. Units can still be powered locally by 12VDC. This allows easy rack-mountable,
high-density installations. (All units can be PoE powered except the N2211 Decoder.)
• Infrared (IR) emitter connection allows control of low-cost, IR-only display devices.
• Fast install with Phoenix connectors for power, IR, RS232 serial, and analog audio interfaces.
• Pass-through DVI interface allows easy installation with local display, such as desktop PC
applications.
HD AV over IP Series
The SVSi HD AV over IP Series includes the N2121 Encoder, the N2211 Decoder, and the N2221 Decoder.
This series uses JPEG2000 compression to provide user-definable bandwidth consumption controls.
N2121 HD AV over IP Encoder
This JPEG2000 Encoder includes IR, serial, balanced audio, two network ports (one PoE), and a
local video pass-through port. The unit accepts (auto-senses) analog or digital video input.
N2211 HD AV over IP Decoder (non-PoE)
This JPEG2000 Decoder includes serial and a single network port (non-PoE). The unit provides
digital video output only and requires the N9312 external power supply (included in shipment).
N2221 HD AV over IP Decoder
This JPEG2000 Decoder has expanded LocalPlay and includes IR, serial, balanced audio, and
two network ports (one PoE). The unit provides digital video output only.
Page 8 N2000 Series User Manual www.svsiav.com
Page 9
Chapter 1. Introduction Low-Latency AV over IP Series
9
1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
5) IR Emitter Connection
6) RS232 Connection
7) Analog Audio Input Connection
8) Pass-Through DVI-D Connection
9) DVI-I Digital Input
1 2 3 87654
1) 12VDC Input (not needed with PoE)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port — PoE
4) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
5) IR Emitter Connection
6) RS232 Connection
7) Analog Audio Output Connection
8) DVI-D Digital Output
1 2 3 87654
Low-Latency AV over IP Series
SVSi’s low-latency AV over IP Series includes the N2141 Encoder and the N2241 Decoder. This series
provides low latency for 1080p/60Hz encoding and decoding.
N2141 Low-Latency AV over IP Encoder
This low-latency Encoder includes IR, serial, balanced audio, two network ports (one PoE), and a
local video pass-through port. The unit accepts (auto-senses) analog or digital video input.
N2241 Low-Latency AV over IP Decoder
This low-latency Decoder has expanded LocalPlay and includes IR, serial, balanced audio, and
two network ports (one PoE). The unit provides digital video output only.
REAR PANEL PORTS AND LEDS
See Figure 1-1, Figure 1-2, and Figure 1-3 to identify the ports on the back of your Encoders and Decoders.
Figure 1-1. N2121/N2141 Encoder Rear Panel
Figure 1-2. N2221/N2241 Decoder Rear Panel
Page 9 N2000 Series User Manual www.svsiav.com
Page 10
Chapter 1. Introduction Rear Panel Ports and LEDs
1) 12VDC Input (external power required)
2) Status Indicators
3) RJ45 Auto-Sensing Gigabit Ethernet Switch Port
4) RS232 Connection
5) DVI-D Digital Output
1 2 543
Figure 1-3. N2211 Decoder Rear Panel
Table 1-1. Rear Panel Descriptions
+12V 2A
PWR LED
DVI LED
STAT LED
STRM LED
P0 POE
P1
IR
12 Volt DC power input.
On solid (green) when operating power is supplied (via PoE or local power
supply). This activity is also shown by the PWR LED on the front panel.
On (green) when a DVI output connection exists.
On flashing (green) when there is software activity. This activity is also shown
by the STAT LED on the front panel.
On (green) when the unit is streaming video.
8-wire RJ45 female.
10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch
port.
Provides both the network connection and the power to the Encoders and
Decoders.
*Not available on the N2211 Decoder.
8-wire RJ45 female.
10/100/1000 Mbps 10/100/1000Base-T auto-sensing gigabit Ethernet switch
port.
2-pin terminal Phoenix connector. Provides IR output only (33 to 60 kHz). An
emitter may be necessary (not included).
*Not available on the N2211 Decoder.
RS232
Page 10 N2000 Series User Manual www.svsiav.com
3-pin terminal Phoenix connector which provides a serial control interface. Full
duplex communication. Available terminal speed settings: 1200 to 115200 baud
rate.
Page 11
Chapter 1. Introduction Rear Panel Ports and LEDs
Table 1-1. Rear Panel Descriptions (Continued)
AUDIO
DVI-D OUTPUT
DVI-I INPUT
5-pin terminal Phoenix connector which provides user-selectable balanced/
unbalanced input. Dedicated audio output.
*Not available on the N2211 Decoder.
DVI-D female; HDMI/DVI digital video/audio output. Allows for video and
embedded digital audio output.
DVI-I female; HDMI/DVI digital video/audio input. Allows for the use of analog
or digital video sources (as well as embedded audio).
*Applies to Encoders only.
Page 11 N2000 Series User Manual www.svsiav.com
Page 12
Chapter 1. Introduction Application Examples
APPLICATION EXAMPLES
Figure 1-4. Loop Through DVI Port on Encoder
Figure 1-5. IR and Serial Transmitter Port
Page 12 N2000 Series User Manual www.svsiav.com
Page 13
Chapter 1. Introduction Application Examples
Figure 1-6. Built-In Scaling Through Encoders and Decoders
Figure 1-7. Basic Networked AV
Page 13 N2000 Series User Manual www.svsiav.com
Page 14
Chapter 1. Introduction Application Examples
Figure 1-8. Multi-Switch Enterprise Network
Page 14 N2000 Series User Manual www.svsiav.com
Page 15
CHAPTER 2
Installing and Configuring
INSTALLATION
Your AV Equipment
INTRODUCTION
This chapter provides an installation overview as well as a detailed step-by-step process for installation.
INSTALLATION OVERVIEW
The N2000 Encoders and Decoders have multiple configuration and installation options. For basic installation
guidelines, see Table 2-1
page 20.
Connections Options
Power
. For more detailed instructions, refer to Step-by-Step Installation Instructions on
Table 2-1. Basic Installation Guidelines
Power over Ethernet (PoE): Connect the unit’s P0 port to an active, PoE-enabled
network switch (not supported on the N2211 Decoder).
External power supply: If not using PoE for power, connect a 12V regulated power
supply (SVSi part number N9312) to the unit’s two-pin terminal block plug connector
labeled +12V 2A.
PoE units: If using PoE to power the unit, you should already have a network
connection.
Network
Video
Externally powered units: If not using PoE, connect either the P0 or P1 port to the
network using an Ethernet cable.
Daisy-chain configuration: Once network connection is established to one unit,
you can daisy chain additional units by connecting Ethernet cables between devices
using their P0 and/or P1 ports. Keep in mind that the number of units supported in
this configuration is limited by bandwidth (total aggregate streams must be less than
1 Gb/s).
Note: PoE power is only supplied to the unit connected directly to the network
other units in the daisy-chain must have an external power supply.
N2000 Encoders
• For video encoding of a digital source, connect the source to the Encoder’s DVI-D
port using a video cable with a DVI-D connector (or adapter).
• For video encoding of a digital or analog source, connect the source to the
Encoder’s DVI-I port using a video cable with a DVI-I connector (or adapter).
N2000 Decoders
• For video decoding, connect a digital display to the Decoder’s DVI-D port using a
video cable with a DVI-D connector (or adapter).
. All
Page 15 N2000 Series User Manual www.svsiav.com
Page 16
Chapter 2. Installation Installation Overview
Table 2-1. Basic Installation Guidelines (Continued)
Connections Options
N2000 Encoders
• For audio encoding, connect a line level analog audio source to the Audio input
terminal block plug connector, or
• Use the embedded audio from the video source.
Audio
N2000 Decoders
• For audio decoding, connect a line level analog audio device to the Audio output
terminal block plug connector, or
• Send audio embedded in the video connection to a monitor’s speakers.
Note: When the unit is not in use, remove the power cable and disconnect any other cables
(e.g., Ethernet, audio, video) connected to the Encoders and Decoders.
Note: DVI-D output is the digitally converted analog signal from the DVI-I input. An
appropriate adapter or interface cable is required for DVI to accommodate HDMI. With the
correct adapter, the DVI-I Input port accepts component signals.
Page 16 N2000 Series User Manual www.svsiav.com
Page 17
Chapter 2. Installation Mounting Options
MOUNTING OPTIONS
The N2000 units are available in stand-alone and card versions. The stand-alone version can be free
standing, surface mounted, wall mounted, or rack mounted. All cards must be rack mounted using the N9206
Card Cage (sold separately).
Surface and Wall Mounting
To mount your N2000 stand-alone unit to a flat surface or wall, follow these steps:
1. Remove the four screws from the bottom of the unit and use them to attach the mounting
wings (not included in shipment - SVSi part number N9101). See Figure 2-1
2. Place the unit against the solid surface to which you want it mounted.
3. Using standard hardware, attach the unit through each of the slots of the newly-attached
mounting wings.
4. Connect the appropriate cables necessary for your application. Refer to the sections
Connecting Decoders to the Network
and Configuring Stream Settings on page 25 for more information on these connections.
on page 23 and Connecting Encoders to the Network
.
Figure 2-1. Installing Mounting Wings
Page 17 N2000 Series User Manual www.svsiav.com
Page 18
Chapter 2. Installation Rack Mounting Options
Rack Mounting Options
N2000 Series Stand-Alone Units
A Rack Shelf (SVSi part number N9102) accommodates up to two stand-alone N-Series
Encoders or Decoders, side by side (mix and match).
Figure 2-2. Rack Mounting Stand-Alone Units
N2000 Series Cards
A Card Cage (SVSi part number N9206) accommodates up to six N-Series Encoder/Decoder
cards (mix and match). The 12V power supply of the N9206 is the primary power source for the
installed cards. If the 12V power supply fails or is unplugged, the cards will power down, detect
PoE (if provided by switch) and restart normally using PoE. This usually results in a power loss of
about one to two seconds. The unit then reboots (which takes another one to two minutes).
To rack mount N2000 Series cards into the N9206 Card Cage, follow these steps:
1. Gently slide the card into cage slot. Make sure the card is properly aligned with guides. The
card’s front LED indicators should align with holes in the cage’s faceplate. See Figure 2-3
.
Figure 2-3. Rack Mounting Cards
Page 18 N2000 Series User Manual www.svsiav.com
Page 19
Chapter 2. Installation Rack Mounting Options
2. Align the thumb screw on back plate before seating card into cage.
3. Firmly seat the card and tighten the thumb screw by hand to secure card placement.
4. Use one of the six Phoenix connector cables (included in shipment with the Card Cage) to
connect the card’s 12VDC input Phoenix connector to one of the cage’s six 12VDC outputs.
5. Repeat these steps until all cards are properly installed. See Figure 2-4
.
Figure 2-4. Fully-Populated Card Cage
6. For proper airflow, cover any unused card slots with faceplate blanks. Blanks are sold
separately (SVSi part number N9210).
7. Make sure the Card Cage’s power cord is plugged in for proper cooling.
Caution: Keep the Card Cage’s power cord plugged in at all times so that the internal fans
are always running. Not doing so could void the warranty of the cage and all installed cards.
Fans are not powered while in backup PoE power mode. Please remedy power losses
immediately to avoid potential overheating hazards.
Note: Mounting accessories are sold separately and are compatible with most N-Series
devices. Contact an SVSi sales representative or visit our website for details.
Page 19 N2000 Series User Manual www.svsiav.com
Page 20
Chapter 2. Installation Step-by-Step Installation Instructions
STEP-BY-STEP INSTALLATION INSTRUCTIONS
This section provides step-by-step guidance for installing and configuring SVSi equipment on your network.
The steps provided here assume the following to be true:
1. There are PoE switches operational on the network.
SVSi equipment can operate on many different brands of networking equipment. The network
itself needs to meet certain requirements to be able to support an SVSi deployment. These
instructions assume that you have purchased and installed a pre-configured switch from SVSi
or that your existing equipment meets the following physical and protocol requirements:
• Layer 3, also known as “multi-layer”
• Gigabit Ethernet
• IGMP Snooping
• IGMP Snooping Querier (which only needs to be enabled on a single switch within the net-
work)
Note: To proceed with this installation, the switches must already be successfully connected
to your network. If needed, refer to your product’s documentation for installation instructions.
2. Deployment considerations have been made for the addition of high-speed video.
Our Networked AV solutions provide unsurpassed video and audio quality at bandwidths
appropriate to any network segment or link. Matrix switches as large as 1200x800 have been
constructed on a house network using SVSi’s equipment. Alternatively, many customers
choose to deploy on physically separate networks in order to use low-cost network appliances
but keep video traffic separate from data and voice.
3. You loaded N-Able onto the computer you are using to configure the equipment.
From your host computer, click this link to download N-Able (SVSi’s free setup utility software)
for PC or Mac: http://svsiav.com/support/resources/software
up and control the equipment during initial deployment, however, it is not always the best
solution for production-type or primary user control. Refer to Control Options
details on the available control options.
. This software is designed to set
on page 33 for
Page 20 N2000 Series User Manual www.svsiav.com
Page 21
Chapter 2. Installation Step-by-Step Installation Instructions
2. Select Change
adapter settings.
3. Double-click the
wired interface to
your AV network,
and then click the
Properties button.
STEP 1 SETTING UP YOUR HOST COMPUTER
In order to communicate with SVSi equipment, your devices must be on the same subnet as the host
computer. N2000 devices are shipped in Auto IP mode with a default IP address of 169.254.xxx.xxx. Before
beginning installation, you will need to make some changes to the computer running N-Able. These steps
show how this can be accomplished in a Microsoft Windows environment.
1. From the Start menu, select Control Panel > Network and Sharing Center.
Page 21 N2000 Series User Manual www.svsiav.com
Page 22
Chapter 2. Installation Step-by-Step Installation Instructions
4. Scroll down in the list to the
Internet Protocol Version 4
(TCP/IPv4) option. Highlight it and
click the Properties button.
5. Enable the Use the
following IP address option,
and enter the static IP
address provided to you by
your network administrator.
Note: If the computer does not need Internet access, you can simply enter a unique
169.254.xxx.xxx IP address with a 255.255.0.0 subnet mask. Contact your network
administrator if you are unsure of how to configure the existing network. SVSi units will not
self-assign in the 169.254.0.xxx range.
Note: If the computer has a statically-assigned IP address, click the Advanced button. Then
click Add to enter a unique 169.254.xxx.xxx address with a subnet of 255.255.0.0.
Page 22 N2000 Series User Manual www.svsiav.com
Page 23
Chapter 2. Installation Step-by-Step Installation Instructions
N2000 Decoder
PoE-Enabled Switch
Network
DVI-D Cable (or HDMI through adapter)
Cat-5
STEP 2 CONNECTING DECODERS TO THE NETWORK
The digital connection from a Decoder DVI-D port (female) to a display is accomplished using either a DVI-D
cable or HDMI (through adapter). N2000 units support embedded audio input and output on the DVI ports;
however, some display devices (e.g., many monitors) do not support embedded audio. When using such a
display, use the AUDIO port for separate transmission of sound and turn HDMI Audio off (on the Settings
page) to avoid video display issues.
Power is supplied via a PoE-enabled switch or an external power supply. The N2211 is not a PoE device and
must be powered by an external power supply. Refer to the following steps and Figure 2-5
1. Using a Cat-5 cable, connect your SVSi Decoder’s P0 port to a PoE-enabled switch. This
provides both network and power connection. In non-PoE applications connect a 12V
regulated power supply (N9312) to the two-pin terminal block plug connector (labeled +12V
2A).
2. Connect the display you would like to use for that Decoder (monitor, projector, etc.) to the
Decoder’s DVI-D Output port using a DVI cable (or HDMI through adapter). This must be a
digital video connection.
for guidance.
Figure 2-5. Decoder Connections
3. Repeat Steps 1 and 2 until all Decoders are installed on the network.
4. Once the Decoders and displays are connected and powered up, the yellow LocalPlay screen
appears on the displays.
Note: If the yellow LocalPlay screen does not appear, refer to Chapter 5, Troubleshooting
for more guidance.
Note: In order for the unit to receive PoE, it must be connected to a switch or other equipment
that has a PoE PSE (Power Sourcing Equipment) port. The N2211 Decoder is not a PoE
device. When using this product, you must also provide power using the 12V external power
supply (included in shipment). PoE does not pass through the daisy chain (P1) port.
Page 23 N2000 Series User Manual www.svsiav.com
Page 24
Chapter 2. Installation Step-by-Step Installation Instructions
Caution: Do not run wiring that is connected to a PoE PSE port outside of the building where
the PSE resides. It is for intra-building use only.
Page 24 N2000 Series User Manual www.svsiav.com
Page 25
Chapter 2. Installation Step-by-Step Installation Instructions
STEP 3 CONNECTING ENCODERS TO THE NETWORK AND
CONFIGURING STREAM SETTINGS
1. Using a Cat-5 cable, connect your SVSi Encoder’s P0 port to a PoE-enabled switch. In nonPoE applications connect a 12V regulated power supply (N9312) to the two-pin terminal block
plug connector (labeled +12V 2A).
Note: In order for the unit to receive PoE, it must be connected to a switch or other equipment
that has a PoE PSE port.
2. In N-Able, select the Unit Management tab and click the Auto Discover button (if the table
has not already populated itself with the installed units). See Figure 2-6
.
Figure 2-6. Unit Management Page
3. Find your Encoder in the list. N2000 units are displayed on the following tabs:
• Unit Management tab — N2000 units have N2000 Encoder/Decoder listed in their Type
fields.
• Video Matrix tab — N2000 units are found on the N2000 sub-tab (as shown in Figure 2-7
Note: If using multiple Encoders in your set up, it is important to plug in and configure one
Encoder at a time. All Encoders come pre-configured to use stream 1. As you add Encoders
to the network, you will need to set them up to use different streams.
Page 25 N2000 Series User Manual www.svsiav.com
).
Page 26
Chapter 2. Installation Step-by-Step Installation Instructions
Encoders are listed across
the top of the page.
Decoders are listed down the
left side of the page.
Red Text - No video source (encoder) or no display (decoder).
Gray Text - Video output for this unit is disabled.
Black Text - Unit is in live play mode.
Blue Text - Unit is playing locally-stored content.
Figure 2-7. Video Matrix Page
Page 26 N2000 Series User Manual www.svsiav.com
Page 27
Chapter 2. Installation Step-by-Step Installation Instructions
4. Double-click the Encoder’s name in the list. The N-Series Encoder Login page is displayed
(see Figure 2-8
). Use the following default login credentials to log in for the first time. These
can be changed later on the Settings page.
Default username: admin
Default password: password
Figure 2-8. Login Page
The Login page is only displayed if N-Able's stored username/password does not match the
unit's username/password. A default system will match.
5. The Settings page is displayed (see Figure 2-9).
6. Change the Stream setting. We recommend setting Stream to a number between 2 and 254
(it is required that the number be less than 32,512).
Page 27 N2000 Series User Manual www.svsiav.com
Page 28
Chapter 2. Installation Step-by-Step Installation Instructions
Figure 2-9. Changing Stream Setting
7. Repeat these steps until all Encoders are connected to the network and configured with an
appropriate Stream number.
Note: Each Encoder’s Stream number must be unique to all other Encoders on the network.
Note: Screen-by-screen descriptions of the web interface options are provided for your
reference in Chapter 3 Encoder Options
Page 28 N2000 Series User Manual www.svsiav.com
and Chapter 4 Decoder Options.
Page 29
Chapter 2. Installation How IP Address Changes Affect Unit Control
STEP 4 CONFIGURING DECODER AND ENCODER IP ADDRESSES
(IF NEEDED)
By default, all Decoders and Encoders are preset to Auto IP mode. This means that the IP address is
pre-configured to 169.254.xxx.xxx with a subnet mask of 255.255.0.0. When an N2000 is first connected to
the network, Auto IP checks the network for available IP addresses in the 169.254.xxx.xxx range and then
makes an appropriate, static assignment to each unit. It may be beneficial in some applications to use DHCP
(Dynamic Host Control Protocol) or static IP addresses, but IP configuration changes must be done correctly
to avoid any communication disruptions with the N2000 unit.
How IP Address Changes Affect Unit Control
As discussed previously, N-Able control is dependent upon the host computer being in the same IP address
range as the SVSi devices. Therefore, before making any N2000 IP address changes, we recommend having
two statically-assigned IP addresses on your computer.
• Configure the first IP address to be in the range of the default N-Series IP settings (i.e., in the
169.254.xxx.xxx range), AND
• Configure a second IP address in the range of the IP address you are planning to assign to the
units (or when using DHCP, an address within the defined range for your network).
Changing IP Addresses
There are two ways to assign new IP addresses to your N2000 units using N-Able:
• Option 1: Log in to each unit individually and make the changes on the Settings page.
• Option 2: Export a comma-separated value (CSV) file, make changes to all units in the
resulting file, and import the CSV file into N-Able to apply the changes.
Option 1: Assigning IP Addresses Individually (using the Settings page)
1. Find the unit you wish to change in the control matrix (either on the Unit Management tab or
the Video Matrix > N2000 tab).
2. Double-click the unit and log in.
3. Go to the Settings page and make IP address changes for that unit either by setting a
STATIC address or by enabling DHCP (see Figure 2-10
).
Figure 2-10. Network Setup Section of the Settings Page
4. Click the Trial Save button.
5. Return to the Settings page through the newly-configured IP address.
6. Once the Settings page appears (successfully using the new IP address) click the Confirm
button to lock in your changes.
Page 29 N2000 Series User Manual www.svsiav.com
Page 30
Chapter 2. Installation Changing IP Addresses
Note: If you lose communication for any reason, unplug the N2000, wait one minute, and plug
it back in. This restores the unit to the original IP address.
Option 2: Assigning IP Addresses to Multiple Units (using CSV files)
N-Able has the ability to export and import CSV files. Once units are auto-discovered in N-Able,
the CSV file can be exported into Excel where parameters such as IP address, subnet mask,
gateway, stream number, audio settings, etc. can be configured. Once configured, import the CSV
file back into N-Able to assign those parameters to the appropriate devices. Reboot the devices to
activate the new settings. This procedure can be used to configure multiple networked AV devices
at the same time. It can also provide valuable diagnostics by allowing you to see the last known
device configuration as well as scan the network for new devices (regardless of IP configuration).
To configure units using a CSV file, follow these steps:
1. Make sure that you have performed an Auto Discover (on the Unit Management tab of
N-Able) since connecting all of the new units to the network.
2. From N-Able’s main menu bar, select N-Able > Export CSV.
3. Click Yes on the pop-up box informing you that a CSV file is about to be generated.
Note: A CSV file editor (e.g., Microsoft Excel) is necessary to proceed.
4. The folder containing your CSV file displays. Double-click the file to open it.
5. You can use this file to edit the IP mode, IP address, subnet mask, gateway IP address,
stream number, etc. Once all changes have been made, save the file.
6. Go back into N-Able and select N-Able > Import CSV.
7. Browse to your saved CSV file and click Import.
Page 30 N2000 Series User Manual www.svsiav.com
Page 31
Chapter 2. Installation Changing IP Addresses
N2000 Encoder
PoE-Enabled Switch
Network
DVI-I Cable (or HDMI through adapter)
Cat-5 Cable
STEP 5 CONNECTING ENCODERS TO AN INPUT SOURCE
Having already connected the Encoder(s) to the network and made the appropriate settings changes (as
described in Step 3
an Encoder DVI-I port (female) to an input source is accomplished using either a DVI-I cable or HDMI
(through adapter).
1. Connect the source you would like to use for the Encoder (camera, laptop, etc.) to the
2. Repeat until all Encoders are connected to their sources.
and Step 4), you can now connect to the appropriate AV source(s).This connection from
Encoder’s DVI-I Input port using a DVI-I cable (or HDMI through adapter). This connection
can be digital or analog.
Figure 2-11. Encoder Connection to Source
Page 31 N2000 Series User Manual www.svsiav.com
Page 32
Chapter 2. Installation Switching and Scaling Options
Enabling this cell causes the Conference Rm Decoder to listen
to the Conference Rm Encoder.
Click Take to
apply
changes.
SWITCHING AND SCALING OPTIONS
SVSi Encoders and Decoders make up a true AV matrix solution. In other words, one input can go to any or
all outputs.
Both Encoders and Decoders have internal scaling capabilities. Keep the following in mind:
• The input of an Encoder is the video and/or audio signal going into the Encoder.
• The output of an Encoder is the network stream.
• The input of a Decoder is the network stream.
• The output of a Decoder is the digital video and/or audio being transmitted out to the display
device.
Seamless Switching
The N2000 Series supports seamless switching capability if the scalers in the Encoders are all set to the
same resolution and refresh rate. If the scalers are off, all of the sources must have the same resolution and
refresh rate.
To get streams onto a Decoder, use the Video Matrix tab to route video from an Encoder to a Decoder. This
works seamlessly if the previously mentioned settings are true. All you have to do is click the common cell on
the matrix, and click the Take button. See Figure 2-12
for an example.
Figure 2-12. Seamless Switching Using the Video Matrix
Page 32 N2000 Series User Manual www.svsiav.com
Page 33
Chapter 2. Installation Control Options
CONTROL OPTIONS
For the most part, once the initial setup is complete, you will be primarily managing/configuring the Decoders.
To better understand, think of Encoders as radio stations and Decoders as car radios. The Encoders are
supplying the streams and, using the Decoders, you can “tune in” to the stream you want. SVSi’s N-Control
solutions (N-Command, N-Act, and N-Touch) provide you with the most flexible management options
available, insuring you are getting the most from your digital media system.
Primary Control Options
During initial configuration and setup, the free N-Able setup utility is sufficient. However, we do not
recommend N-Able for production-level, primary-user control.
N-Command Controllers
These web-based hardware Controllers offer intuitive, powerful management of equipment,
content, NVR recording/playback, bandwidth utilization, and AV switching (using a web-based,
point-and-click graphical matrix).
The N-Command product line also offers:
• Simplified ASCII interface for third-party control via TCP/IP.
• Enterprise controller (N8012) has master/slave failover protection and hot-swappable drives.
• Redundant power supplies.
• Graphical presentation of video network connections.
• Full configuration control: assign fixed IP addresses for each SVSi component, adjust variable bitrate for each video stream, etc.
Visit our website and refer to Ta bl e 2 -2 on page 35 for more details on the available N-Command Controllers.
Third-Party Controllers
The N2000 Series is capable of interfacing with third-party control systems such as Savant,
Utelogy, AMX, Altinex, or Crestron. SVSi can provide Crestron modules which allow either direct
control of each Encoder and Decoder or relayed commands through an N-Command controller.
Contact SVSi support for third-party control modules.
Other Control Options
SVSi offers several simple solutions for convenient one touch (or no touch) device control. This includes
touch panel as well as event-based commands used for controlling both SVSi products and third-party
equipment.
N-Act | On-Board, Built-In Control
All N-Series Encoders and Decoders have on-board, built-in control capability via events that can
trigger any number of TCP/UDP commands to other IP controllable devices. Included free with all
N-Series Encoders/Decoders. See the section N-Act Page
on page 61 for more information.
N-Touch | IP Wall Controller
This 240 x 320 capacitive touch display has Wi-Fi and Bluetooth for expanding control to mobile
devices. Programming is done individually through the built-in web server or collectively to
multiple units using an N-Command N8000 Series Controller. Multi-page custom graphics can be
created using SVSi’s free Panel Builder software (stored internally).
Page 33 N2000 Series User Manual www.svsiav.com
Page 34
Chapter 2. Installation Other Control Options
Software Bundles Included With N-Command
• Panel Builder: Build attractive touch panels to control the N2000 and third-party equipment.
• Wall Builder: Design walls of any size in minutes using SVSi’s Encoders and Decoders.
Page 34 N2000 Series User Manual www.svsiav.com
Page 35
Chapter 2. Installation Other Control Options
Table 2-2. Management Options for the N2000 Series
Page 35 N2000 Series User Manual www.svsiav.com
Page 36
Settings Page on page 37.
Crop/Pan/Zoom Page on page 56.
HostPlay Page on page 58.
IR Page on page 60.
N-Act Page on page 61.
Serial Page on page 63.
EDID Page on page 65.
Logs Page on page 66.
LLDP Page on page 67.
Chapter 3
Understanding Encoder
ENCODER OPTIONS
Configuration Choices
ENCODER INTRODUCTION
This chapter defines all of the configuration options available on your N2000 Series Encoders and is
organized to reflect the graphical user interface (GUI) for ease of navigation.
ENCODER CONFIGURATION OPTIONS
From any main page in the internal web interface, you can access all other main pages by clicking the links in
the top navigation bar. Figure 3-1
chapter which describe them.
shows the main navigation bar and provides hot links to the sections of this
Page 36 N2000 Series User Manual www.svsiav.com
Figure 3-1. Section Links
Page 37
Chapter 3. Encoder Options Settings Page
SETTINGS PAGE
Click the Settings link at the top of any of the main web pages to access the page shown in Figure 3-2. This
page is divided into several sections and also has links to other dialog boxes for additional configuration
options. Refer to the following sections for detailed descriptions:
• Encoder Setup Section
• Advanced Settings
• RS232 Settings
• Network Setup Section
• Status Section
• Change Password
• Software Section
• EDID Section
• DVI Pass Thru Settings
on page 42
on page 46
on page 49
on page 51
on page 52
on page 53
on page 38
on page 47
on page 55
Figure 3-2. Settings Page
Page 37 N2000 Series User Manual www.svsiav.com
Page 38
Chapter 3. Encoder Options Encoder Setup Section
Encoder Setup Section
The Encoder Setup section of the Settings page is shown in Figure 3-3. Options are described in Ta b le 3 - 1.
Figure 3-3. Encoder Setup Section
Page 38 N2000 Series User Manual www.svsiav.com
Page 39
Chapter 3. Encoder Options Encoder Setup Section
Table 3-1. Settings Page: Encoder Setup Section
Option Description Notes
Device Name Enter a user-friendly name for the unit. More descriptive names in this field
help you organize and manage the
SVSi system efficiently. Names based
on the unit’s location and function are
very useful. Some good examples are
Lobby-Left-VGA (for left side of lobby,
VGA input) or CR201-HDMI (for
Conference Room 201, HDMI input).
Keep in mind the matrices are
organized alphanumerically.
TX Enable Enable to broadcast the AV signals.
Disable to turn off/stop broadcasting.
Stream View/edit the current transmit stream
number.
Audio Input Type Select Unbalanced (single-ended) or
Balanced analog audio input.
Scaler Enable to scale outgoing content to a
fixed resolution or to use the Crop/
Pan/Zoom functions.
Output Mode Select the output resolution of the
video to be transmitted onto the
network (the Scaler check box must be
enabled for this to be applicable).
Live/Local Select live video or locally stored
images for transmission onto the
network. When video is not available, it
automatically goes into local mode.
Unit name appears in GREY text (in the
Matrix) when this setting is disabled.
To better understand this setting, think
of Encoders more like a channel on a
cable box, rather than a traditional AV
Matrix. Each Encoder must have a
unique stream number, just like every
channel must have a unique channel
number (e.g., Food Network and HGTV
cannot both be on channel 201).
When video is not available, the most
recently played local playlist is
displayed.
Audio Sample Rate Select the sample rate, in Hz, for the
analog audio.
Page 39 N2000 Series User Manual www.svsiav.com
Page 40
Chapter 3. Encoder Options Encoder Setup Section
Table 3-1. Settings Page: Encoder Setup Section (Continued)
Option Description Notes
Extreme Quality Enable this check box to achieve best
possible picture quality.
Image Quality Adjust the compression level of the
image. The further to the left on the
slider, the more compression which will
display as pixelization of the image.
Motion Quality Adjust the frame rate reduction. All the
way to the right of the slider is 60
frames. As you slide left, you reduce
frame rates.
Mute Enable to stop the transmission of
audio data onto the network.
Audio Source Set the audio source to be disabled,
enabled or selected automatically (see
note).
Enabling this option will increase your
bandwidth, up to 200 Mbps per stream.
Plan bandwidth accordingly. Enabling
this option increases video quality only
in situations where there are dense
lines or dramatic color variations (e.g.,
a dense map or fully-populated
spreadsheet). Can be disabled for most
applications.
When Extreme Quality is enabled, this
slider’s settings are not applied.
The quickest way to reduce overall
bandwidth is to reduce motion quality.
However, this increases latency.
The AUTO setting always corresponds
to HDMI audio as long as there is an
HDMI source. If the source is
unplugged, it will automatically fall back
to analog audio (if there is an analog
source plugged in).
Color Space
Correction
Advanced Settings Refer to Advanced Settings
RS232 Settings Refer to RS232 Settings
Page 40 N2000 Series User Manual www.svsiav.com
Set the color space settings for the
Encoder (YcbCr, RGB) to be disabled,
enabled, or selected automatically
based on the source.
on page 42
for details on the options available from
this link.
on page 46
for details on the options available from
this link.
If you see a pink/green washed out
screen (across the entire image), this
can be changed by modifying color
space settings. Most sources function
with Auto selected but (for problematic
sources) hard-set the value to what the
source requires. It is best to do hard-set
for all permanently installed sources
(e.g., cameras, cable boxes, etc), but
leave Auto on for periodic sources
(e.g., laptop inputs).
Page 41
Chapter 3. Encoder Options Encoder Setup Section
Table 3-1. Settings Page: Encoder Setup Section (Continued)
Option Description Notes
Allow SVSi Multicast Disable this option to prevent the port
from outputting multicast video traffic.
Disable P1 Completely disables the P1 port for all
traffic.
Cancel Click to return all controls to the last
saved configuration.
Save Click to accept changes made to these
controls.
Particularly useful if you are connecting
a non-SVSi device to a port for
network-based control.
Once disabled, anything connected to
the P1 port will no longer be available
on the network.
Page 41 N2000 Series User Manual www.svsiav.com
Page 42
Chapter 3. Encoder Options Advanced Settings
Advanced Settings
The section of the Settings page shown in Figure 3-4 is displayed when you click the Advanced Settings
link. Options are described in Table 3-2
.
Figure 3-4. Advanced Settings
Page 42 N2000 Series User Manual www.svsiav.com
Page 43
Chapter 3. Encoder Options Advanced Settings
Table 3-2. Settings Page: Advanced Settings
Option Description Notes
Settings Lock Enable to lock the Encoder IP settings
and stream number, preventing
automated processes (from N-Able or
N-Command) from occurring.
Input Level Gain
Left/Right
Audio Gain Slide right to provide a POST-
Audio Gain Left Slide right to provide a POST-
Audio Gain Right Slide right to provide a POST-
Brightness Use sliders to raise or lower RGB
Select a PRE-ENCODE cut in the
audio signal.
ENCODE boost in the audio signal (to
both left and right channel).
ENCODE boost in the left channel’s
audio signal.
ENCODE boost in the right channel’s
audio signal.
values of the Encoder (POSTENCODE).
This does not prevent a control system
from making changes or a user from
manually making changes.
This can help prevent distortion of the
audio when the source is providing
audio that is too loud/clipping. Setting
does not affect digital audio.
This can help compensate when the
source is providing a weak audio
signal. Does not affect digital audio.
This can help compensate when the
source is providing a weak audio
signal. Does not affect digital audio.
This can help compensate when the
source is providing a weak audio
signal. Does not affect digital audio.
Only affects analog video. Does not
affect digital video.
Horz Offset Enter the number of pixels to shift the
screen to the left. Range is -4 to 4
pixels.
Vert Offset Enter the number of pixels to shift the
screen up and down. Range is -100 to
100 pixels.
Gen1 Output Mode Enable when outputting to V-Series
decoders.
Component Sync
Window
Input audio for
HostPlay
HostPlay for
Unsupported
Use this slider to configure the sync on
green sensitivity.
Enable to activate the input audio
when the Live/Local menu is set to one
of the local images.
Enable to cause the Encoder to use a
custom image whenever an
unsupported video mode is supplied to
it.
The higher the number, the more to the
left the screen will shift. Enter even
numbers only to prevent red/blue color
swapping.
The higher the number, the higher the
screen will shift.
Used for computer video input to help
with screen flickering.
Page 43 N2000 Series User Manual www.svsiav.com
Page 44
Chapter 3. Encoder Options Advanced Settings
Table 3-2. Settings Page: Advanced Settings (Continued)
Option Description Notes
Gratuitous ARP Enable the Encoder to send a periodic
Address Resolution Protocol (ARP)
packet to the network.
ARP Interval (secs) Determine how often (in seconds) the
unit transmits gratuitous ARP packets.
Unsolicited Status Enable the Encoder to send a periodic
status packet to the Send Status
Address described below.
Send Status
Address
Status Interval
(secs)
Discovery Packet
Transmit
Discovery Interval
(secs)
TTL Select the Time To Live (TTL) for the
VLAN Tagging When enabled, tags the video and
VLAN # Enter the VLAN number. This number will be included in the
When Unsolicited Status is enabled,
the Encoder sends a periodic status
packet to the IP address specified
here.
Determine how often (in seconds) the
unit transmits status packets.
Enable the SVSi multicast discovery
service (which is used to identify units).
Determine how often (in seconds) the
unit transmits discovery packets.
transmit audio and video streams.
audio IP packet with the VLAN
number.
This is useful for larger network
integrations when broadcast packets
will not cover the entire network.
Enabled by default.
Limits the lifespan of data on the
transmit audio and video streams (to
improve performance).
video and audio IP packet when VLAN
Tagging is enabled.
DSCP # Select the Differentiated Services
Code Point (DSCP) for the transmit
audio and video streams.
Serial Master Enable Enable this device to be the master to
the designated slave.
Serial Slave
Address
Page 44 N2000 Series User Manual www.svsiav.com
Enter the IP address of the serial slave
device.
Page 45
Chapter 3. Encoder Options Advanced Settings
Table 3-2. Settings Page: Advanced Settings (Continued)
Option Description Notes
IR Command
Holdoff
IR Repeat Holdoff Set the repeat delay between IR
Maintain Aspect
Ratio
Enable SNMP Enable to allow the device to handle
Set the delay between IR command
portions. The default setting is 25 ms.
commands. The default setting is 90
ms.
When scalers are enabled, enabling
this check box maintains the source’s
aspect ratio.
Simple Network Management Protocol
(SNMP) queries.
IR commands are sent in two parts.
This setting is the time (in
milliseconds) between transmission of
part one and part two. The second part
of the command is inverted for
confirmation purposes.
This is the amount of time before a
new command is sent. For example,
when pressing and holding the volume
button on a remote control, this is how
long until the command is repeated.
Page 45 N2000 Series User Manual www.svsiav.com
Page 46
Chapter 3. Encoder Options RS232 Settings
RS232 Settings
The section of the Settings page shown in Figure 3-5 is displayed when you click the RS232 Settings link.
Options are described in Ta bl e 3- 3
Option Description
.
Figure 3-5. RS232 Settings
Table 3-3. Settings Page: RS232 Settings
RS232 Baud Rate Select the appropriate baud rate for the RS232 serial interface. Default is 9600.
RS232 Data Bits Select the appropriate data bit count for the RS232 serial interface. Default is 8.
RS232 Parity Select the appropriate parity for the RS232 serial interface. Default is no parity
(none).
RS232 Stop Bits Select the appropriate number of stop bits for the RS232 serial interface. Default
is 1.
Page 46 N2000 Series User Manual www.svsiav.com
Page 47
Chapter 3. Encoder Options Network Setup Section
Network Setup Section
The Network Setup section of the Settings page is shown in Figure 3-6. Options are described in Ta bl e 3 -4 .
Figure 3-6. Network Setup Section
Table 3-4. Settings Page: Network Setup Section
Option Description Notes
IP Mode Configure the IP address mode. When
set to AUTO IP, an IP Address in the
range of 169.254.xxx.xxx with
Netmask of 255.255.0.0 and Gateway
address of 169.254.1.1 will be
automatically assigned to the N2000
Encoder by the control software. When
set to DHCP, an IP Address in the
range of the DHCP server on the
network will be automatically assigned
to the N2000 Encoder. When set to
STATIC, an IP address, Netmask,
and Gateway address must be
manually entered.
IP address View the current IP address of the
N2000 Encoder. When in STATIC
mode, enter a new IP address into this
field.
Netmask View the current Netmask of the
N2000 Encoder. When in STATIC
mode, enter a new Netmask into this
field.
Using DHCP is generally not
recommended. If the device is set to
DHCP and fails to receive an address
from the DHCP server in time, it will
revert back to the AUTO IP Address
(169.254.xxx.xxx) until the unit is
rebooted.
Gateway address View the current Gateway address of
the N2000 Encoder. When in STATIC
mode, enter a new Gateway address
into this field.
Page 47 N2000 Series User Manual www.svsiav.com
Page 48
Chapter 3. Encoder Options Network Setup Section
Table 3-4. Settings Page: Network Setup Section (Continued)
Option Description Notes
Trial Save Click to initially save IP address
changes. Once you log in to the unit
using the new address, you will be
able to confirm and accept the
changes permanently.
Page 48 N2000 Series User Manual www.svsiav.com
Page 49
Chapter 3. Encoder Options Status Section
Status Section
The Status section of the Settings page is shown in Figure 3-7. Options are described in Ta bl e 3 -5 .
Figure 3-7. Status Section
Table 3-5. Settings Page: Status Section
Option Description Notes
DVI Status Indicates if a video source is
connected to the Encoder.
Input Resolution Indicates the video resolution of the
currently connected source.
DVI Status Pass
Thru
Current Bandwidth This is a snapshot of the unit as
Port 50001 Source
IP
Indicates if a display device is
connected to the Encoder.
properties were loaded to the browser,
not a live counter. Refresh the page to
get an updated bandwidth.
Shows the IP address of the currently
connected device or displays
Disconnected if no connection exists.
Port 50001 can only accept a single
external connection at a time. If a
device is currently showing the port
occupied (by a control system or other
device), then other connections will be
rejected. However, connection
attempts from the same IP will
override the current connection.
Page 49 N2000 Series User Manual www.svsiav.com
Page 50
Chapter 3. Encoder Options Status Section
Table 3-5. Settings Page: Status Section (Continued)
Option Description Notes
Port 50002 Source
IP
Serial Source IP Shows the IP address of the currently
Flush buttons These buttons reset the port.
Shows the IP address of the currently
connected device or displays
Disconnected if no connection exists.
connected device or displays
Disconnected if no connection exists.
Port 50002 can only accept a single
external connection at a time. If a
device is currently showing the port
occupied (by a control system or other
device), then other connections will be
rejected. However, connection
attempts from the same IP will
override the current connection.
Only a single external connection can
be accepted on the port. If a device is
currently showing the port occupied
(by a control system or other device),
then other connections will be
rejected. However, connection
attempts from the same IP will
override the current connection.
Page 50 N2000 Series User Manual www.svsiav.com
Page 51
Chapter 3. Encoder Options Change Password
Change Password
To change the N2000 Encoder interface password, enter the current password in the field labeled Old
Password, and enter a new password in the New Password and Confirm Password fields. Click Change
PW to accept the new password.
Figure 3-8. Change Password
This password needs to match N-Able's stored password to allow auto-login using N-Able.
Page 51 N2000 Series User Manual www.svsiav.com
Page 52
Chapter 3. Encoder Options Software Section
Software Section
The Software section of the Settings page is shown in Figure 3-9. Options are described in Ta bl e 3 -6 .
Figure 3-9. Software Section
Table 3-6. Settings Page: Software Section
Option Description
Serial Displays the serial number of the N2000 Encoder.
MAC Address Displays the MAC address of the network interface of the N2000 Encoder.
Firmware Version Displays the date code for the currently running version of the N2000 Encoder
internal firmware.
Web Version Displays the date code for the currently running version of the web interface.
Factory Restore Click to restore the device to the original factory settings. This resets everything
except the IP address (including name, stream number, serial settings, etc.).
Reboot Click to reboot the device (does not affect current configuration).
Page 52 N2000 Series User Manual www.svsiav.com
Page 53
Chapter 3. Encoder Options EDID Section
EDID Section
The EDID (Extended Display ID Data) section of the Settings page is shown in Figure 3-10. Options are
described in Ta bl e 3 -7
Edit the Encoder’s EDID if you need to change the device type it appears as to the source. There are two
different ways to control the EDID of the Encoders.
Option 1: Use the default settings drop-down menu and select from the options available. Then click Reset
EDID. This will work for most sources and is most often set to Stereo (2 channel).
Option 2: When using an EDID captured from a source connected to an Encoder, paste the data in to the
white EDID block, overwriting existing EDID. Then click Set EDID.
The source will need to be disconnected while modifying EDID settings.
.
Figure 3-10. EDID Section
Table 3-7. Settings Page: EDID Section
Option Description
Show EDID Click this link to view the Encoder’s current EDID table.
Read local EDID Click if source EDID has changed (refreshes the EDID table).
Set EDID If pasting a custom EDID, click to apply the changes.
Page 53 N2000 Series User Manual www.svsiav.com
Page 54
Chapter 3. Encoder Options EDID Section
Table 3-7. Settings Page: EDID Section (Continued)
Option Description
Set EDID Pass-thru Set if you want to copy the current EDID to the Encoder’s pass thru port.
Reset EDID Choose a standard EDID from the drop-down menu and click Reset EDID to
apply.
Page 54 N2000 Series User Manual www.svsiav.com
Page 55
Chapter 3. Encoder Options DVI Pass Thru Settings
DVI Pass Thru Settings
The section of the Settings page show in Figure 3-11 is displayed when you click the DVI Pass Thru
Settings link. Options are described in Table 3-8
Figure 3-11. DVI Pass Thru Settings
.
Table 3-8. Settings Page: DVI Pass Thru Settings
Option Description
DVI Pass Thru Enables looped output.
Enable HDMI Audio Determines if the unit will output audio over the HDMI connection. Selecting Auto
bases audio output on the settings of the connected source device.
YCbCr 4:2:2 Output For color conversion. Can force to RGB on set output based on connected
device’s reported settings. Default (and preferred setting) is Off.
Simplified DVI
Detect
Invert DVI Sync Inverts horizontal and vertical synchronization to the output display. Used for non-
Cancel Click to return all controls to the last saved configuration.
Save Click to accept changes made to these controls.
When enabled, detects DVI solely based on the hot plug detection. Enable to help
prevent displays/monitors from going to sleep.
standard displays.
Page 55 N2000 Series User Manual www.svsiav.com
Page 56
Chapter 3. Encoder Options Crop/Pan/Zoom Page
CROP/PAN/ZOOM PAGE
Click the Crop/Pan/Zoom link at the top of any of the main web pages to access the page shown in Figure 3-
12. This page allows you to customize the viewable portion of the input. See Tab le 3 -9 for option descriptions.
Figure 3-12. Crop/Pan/Zoom Page
Note: The Scaler check box must be enabled for changes on this page to take effect. See
Table 3-1 on page 39 for more information.
Page 56 N2000 Series User Manual www.svsiav.com
Page 57
Chapter 3. Encoder Options Crop/Pan/Zoom Page
Table 3-9. Crop/Pan/Zoom Page Options
Option Description
X1, Y1 Set pixel coordinates of viewing area (top left).
X2, Y2 Set pixel coordinates of viewing area (bottom right).
16:9 Aspect Ratio Enable to force to a 16:9 ratio.
No Crop Click to disable existing crop settings and return unit to default output settings.
Execute Crop
Reference
Save Crop
Reference
Stored Crop Presets Use this section of the page to select/delete/export/import cropping presets.
Click to execute changes.
Click to save the current settings and store them as a preset for later use. Presets
can be used by third-party controllers.
Page 57 N2000 Series User Manual www.svsiav.com
Page 58
Chapter 3. Encoder Options Crop/Pan/Zoom Page
HOSTPLAY PAGE
Click the HostPlay link at the top of any of the main web pages to access the page shown in Figure 3-13.
This page allows you to upload new images to the Encoders and configure the image playlists. The playlist
will be shown on the display when no video is being transmitted or received. You can show a single image or
set up multiple images to be displayed at a customized animation rate. See Table 3-10
for option descriptions.
Figure 3-13. HostPlay Page
Page 58 N2000 Series User Manual www.svsiav.com
Page 59
Chapter 3. Encoder Options Crop/Pan/Zoom Page
Table 3-10. HostPlay Page Options
Option Description
Edit Playlist Select a playlist from the drop-down menu to view/edit the images currently used
in the chosen image playlists. If more than one image appears in the list, a
transition time can be set for each image.
Save Click to save the current configuration.
Name Enter a name for the playlist.
Output Mode Select the HostPlay output resolution. The playlists that were uploaded in that
resolution are then displayed for your selection.
Audio Choose an audio file to play while the HostPlay image is on the screen.
Image list Allows you to customize what images are displayed, the transition time for each
image, etc.
Image/Audio DB This section provides the ability to upload image and audio files to the N2000
Encoder database. You can also use the Fill field to customize the background
color (used behind HostPlay images that do not take up the entire screen).
Delete Images Delete the selected image file from the playlist.
Delete Audio Delete the selected audio file from the playlist.
Page 59 N2000 Series User Manual www.svsiav.com
Page 60
Chapter 3. Encoder Options IR Page
IR PAGE
Click the IR link at the top of any of the main web pages to access the page shown in Figure 3-14. This page
allows you to upload and execute IR Pronto codes so that other vendor’s devices can be controlled through
the Encoder’s IR connector. Commands can be saved for future use and executed later. The IR Code menu
lists all saved IR commands. See Tab l e 3 -11
for option descriptions.
Figure 3-14. IR Page
Table 3-11. IR Page Options
Option Description
IR Code Create/select IR codes. Different vendors have different IR Pronto codes and can
usually be found through a web search. Copy/paste new IR commands directly
into the input space.
Save Save the current code.
Delete Delete the current code.
Execute Activate the selected code through the Encoder’s IR connector.
Page 60 N2000 Series User Manual www.svsiav.com
Page 61
Chapter 3. Encoder Options N-Act Page
N-ACT PAGE
Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 3-15. This
page allows you to create command lists which are performed automatically by the unit based on power or
video connection (without the use of an outside controller). For example, you can tell a projector and lights to
come on when the Encoder powers up. You can add multiple commands for each event. See Table 3-12
option descriptions.
for
Figure 3-15. N-Act Page
Table 3-12. N-Act Page Options
Option Description
Enable Events Enable to activate the configured events.
Power on Event Create/delete/test events to be performed when the Encoder powers on. Visit our
website for more details on Application Programming Interface (API) commands.
DVI Connected
Event
Page 61 N2000 Series User Manual www.svsiav.com
Create/delete/test events to be performed when the Encoder is connected to a
video source. The Trigger Delay field specifies how long the device has to be
connected for the command to be executed.
Page 62
Chapter 3. Encoder Options N-Act Page
Table 3-12. N-Act Page Options (Continued)
Option Description
DVI Disconnected
Event
Save Events Click to save changes made to this page.
Create/delete/test events to be performed when the Encoder is disconnected from
a video source. The Trigger Delay field specifies how long the device has to be
disconnected for the command to be executed. This keeps accidental
(momentary) disconnects from triggering the command sequence.
Page 62 N2000 Series User Manual www.svsiav.com
Page 63
Chapter 3. Encoder Options Serial Page
SERIAL PAGE
Click the Serial link at the top of any of the main web pages to access the page shown in Figure 3-16. This
page allows you to upload and execute commands used for direct control of serial devices. Commands may
be saved for future use and executed later. The Serial Code menu lists all saved commands. See Tab le 3 -1 3
for option descriptions.
If the Port 5004/Serial Port is currently in use by another device, sending commands from the
Serial page will always return a No Data message and fail to send the commands.
Figure 3-16. Serial Page
Page 63 N2000 Series User Manual www.svsiav.com
Page 64
Chapter 3. Encoder Options Serial Page
Table 3-13. Serial Page Options
Option Description
Serial Code Create/select serial commands. Different vendors have different codes that can
usually be found through a web search. Copy/paste new commands (in either
ASCII or HEX) directly into the appropriate input space.
Save Save the current code.
Delete Delete the current code.
Execute Apply the selected code to the Encoder’s serial connection.
ASCII and HEX Paste serial commands directly into either the ASCII or HEX field.
Response View responses provided by the device receiving the serial command(s).
Page 64 N2000 Series User Manual www.svsiav.com
Page 65
Chapter 3. Encoder Options EDID Page
EDID PAGE
Click the EDID link at the top of any of the main web pages to access the page shown in Figure 3-17. Every
display has stored information that it communicates to the output device. This page allows you to view that
information. See Table 3-14
for option descriptions.
Figure 3-17. EDID Page
Table 3-14. EDID Page Options
Option Description
Pass-thru Displays EDID information for the display connected to the Encoder’s pass thru
port.
Local Displays EDID information for the Encoder. This information is being provided to
the source connected to the Encoder.
Page 65 N2000 Series User Manual www.svsiav.com
Page 66
Chapter 3. Encoder Options Logs Page
LOGS PAGE
Click the Logs link at the top of any of the main web pages to access the page shown in Figure 3-18. The
Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays
the web browser’s IP address and gives you options to Refresh and Reset Logs.
Figure 3-18. Logs Page
Page 66 N2000 Series User Manual www.svsiav.com
Page 67
Chapter 3. Encoder Options LLDP Page
LLDP PAGE
Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 3-19. The
LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the
port number and switch the device is connected to.
Figure 3-19. LLDP Page
Page 67 N2000 Series User Manual www.svsiav.com
Page 68
Settings Page on page 69.
Crop/Pan/Zoom Page on page 86.
LocalPlay Page on page 88.
IR Page on page 90.
N-Act Page on page 91.
Serial Page on page 93.
EDID Page on page 95.
Logs Page on page 96.
LLDP Page on page 97.
Chapter 4
Understanding Decoder
DECODER OPTIONS
Configuration Choices
DECODER INTRODUCTION
This chapter defines all of the configuration options available on your N2000 Series Decoders and is
organized to reflect the graphical user interface (GUI) for ease of navigation.
DECODER CONFIGURATION OPTIONS
As explained in the previous chapter, you can access the GUI main pages by clicking the links in the top
navigation bar. Figure 4-1
sections of this chapter which describe them.
shows the main navigation bar for the Decoder and provides hot links to the
Page 68 N2000 Series User Manual www.svsiav.com
Figure 4-1. Section Links
Page 69
Chapter 4. Decoder Options Settings Page
SETTINGS PAGE
Click the Settings link at the top of any of the main web pages to access the page shown in Figure 4-2. This
page is divided into several sections and also has links to other dialog boxes for additional configuration
options. Refer to the following sections for detailed descriptions:
• Decoder Setup Section
• Advanced Settings
• RS232 Settings
• Network Setup Section
• Status Section
• Change Password
• Software Section
• EDID Section
• Audio Downmixer Settings
on page 77
on page 80
on page 84
on page 70
on page 73
on page 78
on page 82
on page 83
on page 85
Figure 4-2. Settings Page
Page 69 N2000 Series User Manual www.svsiav.com
Page 70
Chapter 4. Decoder Options Decoder Setup Section
Decoder Setup Section
The Decoder Setup section of the Settings page is shown in Figure 4-3. Options are described in Ta b le 4 - 1.
Figure 4-3. Decoder Setup Section
Table 4-1. Settings Page: Decoder Setup Section
Option Description Notes
Device Name Enter a user-friendly name for the unit. More descriptive names in this field
help you organize and manage the
SVSi system efficiently. Names based
on the unit’s location and function are
very useful. Some good examples are
Lobby-Left-VGA (for left side of lobby,
VGA input) or CR201-HDMI (for
Conference Room 201, HDMI input).
Keep in mind the matrices are
organized alphanumerically.
Page 70 N2000 Series User Manual www.svsiav.com
Page 71
Chapter 4. Decoder Options Decoder Setup Section
Table 4-1. Settings Page: Decoder Setup Section (Continued)
Option Description Notes
Stream View/edit the current transmit stream
number.
Audio Stream View/edit the current audio receive
stream number.
Audio Follows Video Enable to force the Audio Stream to
the same as the video stream.
Scaler Enable to scale outgoing content to a
fixed resolution or to use the Crop/
Pan/Zoom functions.
Output Mode Select the output resolution of the
video to be transmitted to the video
output device (e.g., LCD) (the Scaler
check box must be enabled for this to
be applicable).
Live/Local Select live video or locally stored
images for transmission to the video
output device (e.g., LCD). When video
is not available, it automatically goes
into local mode.
To better understand this setting, think
of Decoders more like a channel on a
cable box, rather than a traditional AV
Matrix. Each Decoder must have a
unique stream number, just like every
channel must have a unique channel
number (e.g., Food Network and HGTV
cannot both be on channel 201).
When video is not available, the most
recently played local playlist is
displayed.
Mute Enable to mute output audio.
Lineout Volume This slider controls the output gain on
the analog audio output. By default, it
controls both the left and right lineout
channels. Click the Set Left/Right link
to control channels individually.
Enable HDMI Audio ON forces audio on at all times. AUTO
reads the EDID of the connected
device to determine whether or not to
send audio.
Advanced Settings Refer to Advanced Settings
for details on the options available from
this link.
RS232 Settings Refer to RS232 Settings
for details on the options available from
this link.
Page 71 N2000 Series User Manual www.svsiav.com
on page 73
on page 77
Page 72
Chapter 4. Decoder Options Decoder Setup Section
Table 4-1. Settings Page: Decoder Setup Section (Continued)
Option Description Notes
Allow SVSi Multicast Disable this option to prevent the port
from outputting multicast video traffic.
Disable P1 Completely disables the P1 port for all
traffic.
Cancel Click to return all controls to the last
saved configuration.
Save Click to accept changes made to these
controls.
Particularly useful if you are connecting
a non-SVSi device to a port for
network-based control.
Once disabled, anything connected to
the P1 port will no longer be available
on the network.
Page 72 N2000 Series User Manual www.svsiav.com
Page 73
Chapter 4. Decoder Options Advanced Settings
Advanced Settings
The section of the Settings page shown in Figure 4-4 is displayed when you click the Advanced Settings
link. Options are described in Table 4-2
.
Figure 4-4. Advanced Settings
Page 73 N2000 Series User Manual www.svsiav.com
Page 74
Chapter 4. Decoder Options Advanced Settings
Table 4-2. Settings Page: Advanced Settings
Option Description Notes
Settings Lock Enable to lock the Decoder IP settings
and stream number, preventing
automated processes (from N-Able or
N-Command) from occurring.
Input audio for
LocalPlay
YCbCr 4:2:2 Output Set YCbCr output to be disabled,
Simplified DVI
Detect
Last Frame Hold Select to cause the Encoder to
Gen 1 Compatibility Set compatibility with the color space
Select to enable the input audio when
the Live/Local menu is set to one of
the local images.
enabled, or selected automatically
based on the connected display.
Select to enable the detection of a
display device using a simple line level
check.
continue playing the last valid video
frame if the network connection is lost.
of legacy equipment to be disabled,
enabled, or selected automatically
based on the identifying information in
the video stream.
This does not prevent a control system
from making changes or a user from
manually making changes.
When enabled, Local Play will not
appear.
DVI off on stream
loss
DVI Enable Select to enable output video.
Invert DVI Horizontal
Sync
Invert DVI Vertical
Sync
Gratuitous ARP Enable the Decoder to send a periodic
ARP Interval (secs) Determine how often (in seconds) the
Unsolicited Status Enable the Decoder to send a periodic
Select to disable the video output drive
when the video stream is not available.
Select to invert the polarity of the
horizontal sync signal driven to the
display device.
Select to invert the polarity of the
vertical sync signal driven to the
display device.
Address Resolution Protocol (ARP)
packet to the network.
unit transmits gratuitous ARP packets.
status packet to the Send Status
Address described below.
Page 74 N2000 Series User Manual www.svsiav.com
Page 75
Chapter 4. Decoder Options Advanced Settings
Table 4-2. Settings Page: Advanced Settings (Continued)
Option Description Notes
Send Status
Address
Status Interval
(secs)
Discovery Packet
Transmit
Discovery Interval
(secs)
Serial Master Enable Enable this device to be the master to
Serial Slave
Address
IR Command
Holdoff
When Unsolicited Status is enabled,
the Decoder sends a periodic status
packet to the IP address specified
here.
Determine how often (in seconds) the
unit transmits status packets.
Enable the SVSi multicast discovery
service (which is used to identify units).
Determine how often (in seconds) the
unit transmits discovery packets.
the designated slave.
Enter the IP address of the serial slave
device.
Set the delay between IR command
portions. The default setting is 25 ms.
This is useful for larger network
integrations when broadcast packets
will not cover the entire network.
Enabled by default.
IR commands are sent in two parts.
This setting is the time (in
milliseconds) between transmission of
part one and part two. The second part
of the command is inverted for
confirmation purposes.
IR Repeat Holdoff Set the repeat delay between IR
commands. The default setting is 90
ms.
IGMP Joins on
Stream Loss
IGMP Join Interval Delay in seconds between sending
Auto Sync Control Enable synchronization of vertical sync
Auto Sync Rate Set the rate at which the vertical sync
Enable to send Internet Group
Management Protocol (IGMP) join
messages when no incoming stream is
detected.
IGMP join messages (if IGMP Joins
on Stream Loss is enabled).
with the network.
adjusts.
This is the amount of time before a
new command is sent. For example,
when pressing and holding the volume
button on a remote control, this is how
long until the command is repeated.
Enable this option when using multiple
Decoders (e.g, when building a video
wall) that must be synchronized
together.
Page 75 N2000 Series User Manual www.svsiav.com
Page 76
Chapter 4. Decoder Options Advanced Settings
Table 4-2. Settings Page: Advanced Settings (Continued)
Option Description Notes
Maintain Aspect
Ratio
Enable SNMP Enable to allow the device to send
When scalers are enabled, enabling
this check box maintains the source’s
aspect ratio.
Simple Network Management Protocol
(SNMP) packets.
Page 76 N2000 Series User Manual www.svsiav.com
Page 77
Chapter 4. Decoder Options RS232 Settings
RS232 Settings
The section of the Settings page shown in Figure 4-5 is displayed when you click the RS232 Settings link.
Options are described in Ta bl e 4 -3
Option Description
.
Figure 4-5. RS232 Settings
Table 4-3. Settings Page: RS232 Settings
RS232 Baud Rate Select the appropriate baud rate for the RS232 serial interface. Default is 9600.
RS232 Data Bits Select the appropriate data bit count for the RS232 serial interface. Default is 8.
RS232 Parity Select the appropriate parity for the RS232 serial interface. Default is no parity
(none).
RS232 Stop Bits Select the appropriate number of stop bits for the RS232 serial interface. Default
is 1.
Page 77 N2000 Series User Manual www.svsiav.com
Page 78
Chapter 4. Decoder Options Network Setup Section
Network Setup Section
The Network Setup section of the Settings page is shown in Figure 4-6. Options are described in Ta bl e 4 -4 .
Figure 4-6. Network Setup Section
Table 4-4. Settings Page: Network Setup Section
Option Description Notes
IP Mode Configure the IP address mode. When
set to AUTO IP, an IP Address in the
range of 169.254.xxx.xxx with
Netmask of 255.255.0.0 and Gateway
address of 169.254.1.1 will be
automatically assigned to the N2000
Decoder by the control software. When
set to DHCP, an IP Address in the
range of the DHCP server on the
network will be automatically assigned
to the N2000 Decoder. When set to
STATIC, an IP address, Netmask,
and Gateway address must be
manually entered.
IP address View the current IP address of the
N2000 Decoder. When in STATIC
mode, enter a new IP address into this
field.
Netmask View the current Netmask of the
N2000 Decoder. When in STATIC
mode, enter a new Netmask into this
field.
Using DHCP is generally not
recommended. If the device is set to
DHCP and fails to receive an address
from the DHCP server in time, it will
revert back to the AUTO IP Address
(169.254.xxx.xxx) until the unit is
rebooted.
Page 78 N2000 Series User Manual www.svsiav.com
Page 79
Chapter 4. Decoder Options Network Setup Section
Table 4-4. Settings Page: Network Setup Section (Continued)
Option Description Notes
Gateway address View the current Gateway address of
the N2000 Decoder. When in STATIC
mode, enter a new Gateway address
into this field.
Trial Save Click to initially save IP address
changes. Once you log in to the unit
using the new address, you will be
able to confirm and accept the
changes permanently.
Page 79 N2000 Series User Manual www.svsiav.com
Page 80
Chapter 4. Decoder Options Status Section
Status Section
The Status section of the Settings page is shown in Figure 4-7. Options are described in Ta bl e 4 -5 .
Figure 4-7. Status Section
Table 4-5. Settings Page: Status Section
Option Description Notes
DVI Status Indicates if video is connected to the
Decoder.
Input Resolution Indicates the video resolution of the
incoming video source.
Port 50001 Source
IP
Port 50002 Source
IP
Shows the IP address of the currently
connected device or displays
Disconnected if no connection exists.
Shows the IP address of the currently
connected device or displays
Disconnected if no connection exists.
Port 50001 can only accept a single
external connection at a time. If a
device is currently showing the port
occupied (by a control system or other
device), then other connections will be
rejected. However, connection
attempts from the same IP will
override the current connection.
Port 50002 can only accept a single
external connection at a time. If a
device is currently showing the port
occupied (by a control system or other
device), then other connections will be
rejected. However, connection
attempts from the same IP will
override the current connection.
Page 80 N2000 Series User Manual www.svsiav.com
Page 81
Chapter 4. Decoder Options Status Section
Table 4-5. Settings Page: Status Section (Continued)
Option Description Notes
Serial Source IP Shows the IP address of the currently
connected device or displays
Disconnected if no connection exists.
Flush buttons These buttons reset the port.
Only a single external connection can
be accepted on the port. If a device is
currently showing the port occupied
(by a control system or other device),
then other connections will be
rejected. However, connection
attempts from the same IP will
override the current connection.
Page 81 N2000 Series User Manual www.svsiav.com
Page 82
Chapter 4. Decoder Options Change Password
Change Password
To change the N2000 Decoder interface password, enter the current password in the field labeled Old
Password, and enter a new password in the New Password and Confirm Password fields. Click Change
PW to accept the new password.
Figure 4-8. Change Password
This password needs to match N-Able's stored password to allow auto-login using N-Able.
Page 82 N2000 Series User Manual www.svsiav.com
Page 83
Chapter 4. Decoder Options Software Section
Software Section
The Software section of the Settings page is shown in Figure 4-9. Options are described in Ta bl e 4 -6 .
Figure 4-9. Software Section
Table 4-6. Settings Page: Software Section
Option Description
Serial Displays the serial number of the N2000 Decoder.
MAC Address Displays the MAC address of the network interface of the N2000 Decoder.
Web Version Displays the date code for the currently running version of the web interface.
Firmware Version Displays the date code for the currently running version of the N2000 Decoder
internal firmware.
Factory Restore Click to restore the device to the original factory settings. This resets everything
except the IP address (including name, stream number, serial settings, etc.).
Reboot Click to reboot the device (does not affect current configuration).
Page 83 N2000 Series User Manual www.svsiav.com
Page 84
Chapter 4. Decoder Options EDID Section
EDID Section
The section of the Settings page shown in Figure 4-10 is displayed when you click the Show EDID link. This
section displays the EDID of the output device connected to the Decoder.
Figure 4-10. EDID Section
Page 84 N2000 Series User Manual www.svsiav.com
Page 85
Chapter 4. Decoder Options Audio Downmixer Settings
Audio Downmixer Settings
The section of the Settings page shown in Figure 4-11. is displayed when you click the Audio Downmixer
Settings link. Options are described in Table 4-7
Figure 4-11. Audio Downmixer Settings
.
Table 4-8. Settings Page: Audio Downmixer Settings
Option Description
Enable HDMI
Downmix
Center Gain slider Set percentage of audio on center channel mixed into left and right output when
Front Gain slider Set percentage of audio on front left and right channels mixed into left and right
Surround Gain
slider
Line out source Select a line out source or select Downmix when using the downmixer.
Cancel Click to return all controls to the last saved configuration.
Save Click to accept changes made to these controls.
Defaults Click to return all controls to their default settings.
Set HDMI audio downmixing to be disabled, enabled, or selected automatically
when receiving a 7.1 audio source.
downmixing.
output (respectively).
Set percentage of audio on surround when downmixing left and right channels
mixed into left and right output (respectively).
Page 85 N2000 Series User Manual www.svsiav.com
Page 86
Chapter 4. Decoder Options Crop/Pan/Zoom Page
CROP/PAN/ZOOM PAGE
Click the Crop/Pan/Zoom link at the top of any of the main web pages to access the page shown in Figure 4-
12. This page allows you to customize the viewable portion of the input. See Tab le 4 -9 for option descriptions.
Figure 4-12. Crop/Pan/Zoom Page
Table 4-9. Crop/Pan/Zoom Page Options
Option Description
X1, Y1 Set pixel coordinates of viewing area (top left).
X2, Y2 Set pixel coordinates of viewing area (bottom right).
16:9 Aspect Ratio Enable to force to a 16:9 ratio.
No Crop Click to disable existing crop settings and return unit to default output settings.
Execute Crop
Reference
Page 86 N2000 Series User Manual www.svsiav.com
Click to execute changes.
Page 87
Chapter 4. Decoder Options Crop/Pan/Zoom Page
Table 4-9. Crop/Pan/Zoom Page Options (Continued)
Option Description
Save Crop
Reference
Stored Crop Presets Use this section of the page to select/delete/export/import cropping presets.
Click to save the current settings and store them as a preset for later use. Presets
can be used by third-party controllers.
Page 87 N2000 Series User Manual www.svsiav.com
Page 88
Chapter 4. Decoder Options LocalPlay Page
LOCALPLAY PAGE
Click the LocalPlay link at the top of any of the main web pages to access the screen shown in Figure 4-13.
This page allows you to upload new images to the Decoders and configure the image playlists. The playlist
will be shown on the display when no video is being transmitted or received. You can show a single image or
set up multiple images to be displayed at a customized animation rate. See Tab le 4 - 11
for option descriptions.
Figure 4-13. LocalPlay Page
Page 88 N2000 Series User Manual www.svsiav.com
Page 89
Chapter 4. Decoder Options LocalPlay Page
Table 4-11. LocalPlay Page Options
Option Description
Edit Playlist Select a playlist from the drop-down menu to view/edit the images currently used
in the chosen image playlists. If more than one image appears in the list, a
transition time can be set for each image.
Save Click to save the current configuration.
Name View/edit playlist names.
Output Mode Select the resolution you want the image(s) to play in.
Audio Select an audio file to play while the LocalPlay image is on the screen.
Image List Allows you to customize what images are displayed, the transition time for each
image, etc.
Image/Audio DB This section allows you to upload images to the N2000 Decoder image database.
You can also use the Fill field to customize the background color (used behind
LocalPlay images that do not take up the entire screen).
Delete Image(s) Delete the selected image file from the playlist.
Delete Audio Delete the selected audio file from the playlist.
Page 89 N2000 Series User Manual www.svsiav.com
Page 90
Chapter 4. Decoder Options IR Page
IR PAGE
Click the IR link at the top of any of the main web pages to access the page shown in Figure 4-14. This page
allows you to upload and execute IR Pronto codes so that other vendor’s devices can be controlled through
the Decoder’s IR connector. Commands can be saved for future use and executed later. The IR Code menu
lists all saved IR commands. See Tab l e 4 -1 2
for option descriptions.
Figure 4-14. IR Page
Table 4-12. IR Page Options
Option Description
IR Code Create/select IR codes. Different vendors have different IR Pronto codes and can
usually be found through a web search. Copy/paste new IR commands directly
into the input space.
Save Save the current code.
Delete Delete the current code.
Execute Activate the selected code through the Decoder’s IR connector.
Page 90 N2000 Series User Manual www.svsiav.com
Page 91
Chapter 4. Decoder Options N-Act Page
N-ACT PAGE
Click the N-Act link at the top of any of the main web pages to access the page shown in Figure 4-15. This
page allows you to create command lists which are performed automatically by the unit based on power or
video connection (without the use of an outside controller). For example, you can tell a projector and lights to
come on when the Decoder powers up. You can add multiple commands for each event. See Ta bl e 4 -1 3
option descriptions.
for
Figure 4-15. N-Act Page
Table 4-13. N-Act Page Options
Option Description
Enable Events Enable to activate the configured events.
Power on Event Create/delete/test events to be performed when the Decoder powers on. Visit our
website for more details on Application Programming Interface (API) commands.
Page 91 N2000 Series User Manual www.svsiav.com
Page 92
Chapter 4. Decoder Options N-Act Page
Table 4-13. N-Act Page Options (Continued)
Option Description
DVI Connected
Event
DVI Disconnected
Event
Save Events Click to save changes made to this page.
Create/delete/test events to be performed when the Decoder is connected to an
output display. The Trigger Delay field specifies how long the device has to be
connected for the command to be executed.
Create/delete/test events to be performed when the Decoder is disconnected
from the output display. The Trigger Delay field specifies how long the device has
to be disconnected for the command to be executed. This keeps accidental
(momentary) disconnects from triggering the command sequence.
Page 92 N2000 Series User Manual www.svsiav.com
Page 93
Chapter 4. Decoder Options Serial Page
SERIAL PAGE
Click the Serial link at the top of any of the main web pages to access the page shown in Figure 4-16. This
page allows you to upload and execute commands used for direct control of serial devices. Commands may
be saved for future use and executed later. The Serial Code menu lists all saved commands. See Tab le 4 -1 4
for option descriptions.
If the Port 5004/Serial Port is currently in use by another device, sending commands from the
Serial page will always return a No Data message and fail to send the commands.
Figure 4-16. Serial Page
Page 93 N2000 Series User Manual www.svsiav.com
Page 94
Chapter 4. Decoder Options Serial Page
Table 4-14. Serial Page Options
Option Description
Serial Code Create/select serial commands. Different vendors have different codes that can
usually be found through a web search. Copy/paste new commands (in either
ASCII or HEX) directly into the appropriate input space.
Save Save the current code.
Delete Delete the current code.
Execute Send the selected code out the Decoder’s serial connection.
ASCII and HEX Paste serial commands directly into either the ASCII or HEX field.
Response View responses provided by the device receiving the serial command(s).
Page 94 N2000 Series User Manual www.svsiav.com
Page 95
Chapter 4. Decoder Options EDID Page
EDID PAGE
Click the EDID link at the top of any of the main web pages to access the page shown in Figure 4-17. Every
display has stored information that it communicates to the output device. This page allows you to view the
EDID information of the connected output display.
Figure 4-17. EDID Page
Page 95 N2000 Series User Manual www.svsiav.com
Page 96
Chapter 4. Decoder Options Logs Page
LOGS PAGE
Click the Logs link at the top of any of the main web pages to access the page shown in Figure 4-18. The
Logs page displays a command log that lists all TCP and UDP messages the unit receives. It also displays
the unit’s IP address and gives you options to Refresh and Reset Logs.
Figure 4-18. Logs Page
Page 96 N2000 Series User Manual www.svsiav.com
Page 97
Chapter 4. Decoder Options LLDP Page
LLDP PAGE
Click the LLDP link at the top of any of the main web pages to access the page shown in Figure 4-19. The
LLDP page displays information from the Link Layer Discover Protocol (LLDP) packet which identifies the
port number and switch the device is connected to.
Figure 4-19. LLDP Page
Page 97 N2000 Series User Manual www.svsiav.com
Page 98
Chapter 5
N2000 Series
TROUBLESHOOTING
Troubleshooting Tips
INTRODUCTION
This chapter contains possible solutions to some common issues. Should you encounter any problems not
covered by these guidelines, please contact SVSi technical support via email (support@svsiav.com
256.461.7143 x9900. You can also visit our support webpage at support.svsiav.com
.
Table 5-1. Troubleshooting Suggestions
Issues Suggestions
LocalPlay graphic displays instead
of the stream from the Encoder.
HostPlay graphic displays instead of
the video from the source.
• Verify Decoder is assigned to view a valid stream (of an active
Encoder).
• Verify Decoder is currently in LivePlay mode (its name will
display in black text on the Video Matrix page). You can
change to Live mode on the Settings page (see Table 4-1
page 70 for more details).
• Verify network is properly configured and set up. If needed,
connect Encoder’s network port to Decoder to bypass the
network.
• Verify Encoder is in LivePlay mode (its name will display in
black text on the Video Matrix page). You can change to Live
mode on the Settings page (see Table 3-1
more details).
• Verify source is attached and is outputting a valid signal (DVI
LED on Encoder is on).
on page 39 for
) or call
on
Unsupported Resolution graphic
displays.
Copy Protected Content screen
displays.
Black screen/no graphic displays. • Set Decoder to LocalPlay. If the LocalPlay graphic does not
No audio is detected. • If there is no audio on all
Page 98 N2000 Series User Manual www.svsiav.com
• Change source resolution to a valid resolution (try 720p60).
• Verify cabling is correct.
• Contact SVSi technical support.
appear, check the display input settings and cabling. As
mentioned previously in this table, you can change to the
Local mode on the Decoder’s Settings page.
•If LocalPlay appears, set Decoder to live play and verify
network is configured properly.
Decoders, verify audio settings are
correct on Encoder.
• If there is no audio on a single Decoder, verify audio settings
are correct on Decoder.
Page 99
Chapter 5. Troubleshooting Introduction
Table 5-1. Troubleshooting Suggestions (Continued)
Issues Suggestions
Device has been discovered in
N-Able, but the configuration pages
do not open when double-clicking
device name on the Video Matrix
page.
When changing the audio type, there
are problems with audio in/out.
Not receiving audio. • Check that the Decoder has proper audio stream setting
Not receiving analog video through
the Encoder.
• Make sure your computer is in the same IP address range as
the unit. See Setting Up Your Host Computer
more information.
• Check the Audio Source and HDMI Audio settings on the
Settings page. For example, if you are trying to change the
audio type to make the input of the Encoder HDMI embedded
audio in/analog audio out from the Decoder, these settings
cannot be set to Auto. Set the Encoder to Audio Source >
ON (embedded digital audio on DVI connection) and the
Decoder to HDMI Audio > OFF (analog output on the Phoenix
connection).
(typically Audio follows Video).
• Make sure that analog converter is in a DVI-I pin-out.
Note: All SVSi outputs are digital-only (DVI pass-thru on
Encoder and DVI output on Decoder).
OR
• If using a Y cable (N9420) and an HDMI source is already
connected to the Encoder, disconnect the HDMI source.
Encoders give preference to HDMI and will not allow analog
signal to pass while it is connected.
on page 21 for
Video output is stuttering. • This could be a network bandwidth issue where the full video
stream is not reliably getting from Encoder to Decoder.
Contact your network administrator for assistance.
Experiencing a red/blue color swap. •Check Gen1 Compatibility Mode. If the entire system is
N-Series, set to Off. If the system is mixed (V-Series and
N-Series), set to On for the N-Series Decoder. See Advanced
Settings on page 73 for more information on this mode.
Serial port is not working as
expected.
• Verify the RS232 Settings on the Settings page. Flush the
serial port on the Settings page if another device is
connected.
• Connecting the Tx and Rx pins on the RS232 connector
creates a loopback that could also help when troubleshooting.
Page 99 N2000 Series User Manual www.svsiav.com
Loading...