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NVR5000 Series
User Manual
Release 1.1
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About This Document
This manual introduces the hardware components of NVR5000 series and
describes how to install them. It also provides an overview of Server surveillance
functionality, and includes the functions of Video Management Software for
operating and monitoring a Server network.
Version History
Description
Date
1.0
Initial release
December 2014
1.1
VMS 3.1
July 2015
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All Rights Reserved © Surveon Technology 2015
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “NVR” and “SMR” are trademarks of Surveon Technology
Inc.
Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
Linux is a trademark of Linux Torvalds.
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
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Table of Contents
About This Document .................................................................... 2
Version History ........................................................................... 2
Copyright Statement ......................................................................... 3
Table of Contents ............................................................................. 4
Safety Precautions .......................................................................... 16
Device Site Recommendations ............................................................ 16
Chapter 1. Product Overview ............................................................. 17
1.1. Features and Benefits ............................................................. 17
1.2. Specifications for the NVR5000 Series ......................................... 18
1.2.1. Hardware Specifications ...................................................... 18
1.2.2. VMS Specifications ............................................................. 19
Chapter 2. Hardware Overview .......................................................... 21
2.1 Front Panel ........................................................................... 21
2.2. Rear Panel ........................................................................... 22
Chapter 3. Software Overview ........................................................... 23
3.1. Software Introduction ............................................................. 23
3.2. Module Framework ................................................................ 24
3.3. System Architecture ............................................................... 26
3.3.1. Standalone Server (Client-Server All-in-One) .............................. 27
3.3.2. Standalone Server + Remote Client (Web Client / SPhone Client) ...... 28
3.3.3. Multiple Servers + SCC Client ................................................. 30
3.3.4. Network Requirements ........................................................ 33
Opening Ports ...................................................................... 33
Warnings / Precautions ........................................................... 33
3.4. Port Forwarding .................................................................... 34
3.4.1. Port Forwarding for Accessing VMS Server ................................. 35
Chapter 4. Installation ..................................................................... 38
4.1. Before You Start .................................................................... 38
4.1.1. Checklist for Operating Environment........................................ 38
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4.1.2. Checklist for Network Topology .............................................. 38
4.2. Slide Rail ............................................................................. 39
4.2.1. Slide Rail Kit Contents ......................................................... 39
4.2.2. Installation Procedure ......................................................... 39
4.2.3. Removing the Enclosure ....................................................... 42
4.3. Hard Drives Installation ........................................................... 43
4.3.1. Prerequisites .................................................................... 43
4.3.2. Hard drive Designation ........................................................ 45
4.3.3. Installing Hard Drive to the Tray ............................................. 46
4.3.4. Installing the Drive Tray into the Enclosure ................................ 47
4.4. Connections ......................................................................... 48
4.4.1. System Connections for Initialization ....................................... 48
4.4.2. System Connections for Initialization ....................................... 49
4.4.3. Status LED When Powered-on ................................................ 51
4.5. Logging into NVR5000 Series ..................................................... 52
4.6. Run the Install Wizard ............................................................. 53
Chapter 5. Basic System Settings ........................................................ 66
5.1. Storage Management .............................................................. 66
5.2. Adding Cameras to the Server ................................................... 70
5.2.1. Automatic Scan for Cameras ................................................. 70
5.2.2. Manually Adding Cameras ..................................................... 72
5.3. Setting Recording Schedule ...................................................... 74
5.3.1. Recording Schedule ............................................................ 74
5.4. Setting up Live View ............................................................... 76
Chapter 6 Live View ........................................................................ 77
6.1. Live View Window Overview ..................................................... 77
6.2. View Setup .......................................................................... 80
6.2.1. Switching Between Different Screen Divisions ............................. 80
Creating and Using New Screen Divisions ...................................... 80
Auto-flipping Pages ............................................................... 80
Screen Division Page Use ......................................................... 80
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Fisheye View ....................................................................... 81
E-map ............................................................................... 82
Secondary Display ................................................................. 84
6.3. Functionality Within Views ....................................................... 85
6.3.1. Digital Zoom .................................................................... 85
6.3.2. Instant Playback ................................................................ 86
6.3.3. Manual Recording .............................................................. 88
6.3.4. Others ............................................................................ 89
Image Settings ..................................................................... 89
Insert ................................................................................ 91
Image overlay ...................................................................... 91
HTML Overlay ...................................................................... 91
Send to Large Channel ............................................................ 92
Reconnect .......................................................................... 92
Remove the Camera .............................................................. 93
Keep Video Length-Width Ratio / Resize to Fit Window .................... 93
Object Counting (can only be set via remote client) ........................ 93
6.4. Full Screen View ................................................................... 94
6.4.1. Entering Full Screen View ..................................................... 94
6.4.2. Exiting Full Screen Mode ...................................................... 94
Chapter 7. Server Setup ................................................................... 95
7.1. Server Settings ...................................................................... 95
7.1.1. General Server Settings ....................................................... 95
7.1.2. To perform Notification Setting .............................................. 98
7.1.3. Scheduling Recording ......................................................... 102
7.1.4. Storage Management ......................................................... 104
7.1.5. Pre/Post Recording ........................................................... 107
7.1.6. Individual Schedule ........................................................... 108
Chapter 8. Camera Setup ................................................................ 110
8.1. Adding Cameras .................................................................. 110
8.1.1. Automatic Scan for Cameras ................................................ 110
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8.1.2. Manually Adding Cameras .................................................... 113
8.1.3. Managing Group ............................................................... 114
Add a group ....................................................................... 115
Rename the group ................................................................ 115
Delete the group ................................................................. 116
8.1.4. Search camera ................................................................. 116
8.2. Camera General Settings........................................................ 117
8.2.1. General Camera Settings ..................................................... 117
8.2.2. Edit Camera .................................................................... 120
8.2.3. OSD Settings ................................................................... 122
8.2.4. Privacy Mask Settings ......................................................... 125
8.3. Camera Image and Quality Settings ........................................... 127
8.3.1. Camera Image Settings ....................................................... 127
8.3.2. Advanced Video Settings ..................................................... 130
8.4. VI Setup ............................................................................ 133
8.4.1. Camera Motion Detection .................................................... 134
Configuring and Editing Detection Windows .................................. 135
Deleting a Detection Window .................................................. 135
8.4.2. General Motion Detection .................................................... 136
Enabling or Disabling a Detection .............................................. 136
Configuring and Editing Detection Windows .................................. 136
Testing Detection Windows ..................................................... 137
Deleting a Detection Window .................................................. 137
8.4.3. Tampering Detection ......................................................... 138
Enabling or Disabling a Detection .............................................. 138
Configuring Tampering Detection .............................................. 138
Testing Tampering Detection ................................................... 139
8.4.4. Forbidden Area Detection .................................................... 140
Enabling or Disabling a Detection .............................................. 140
Configuring and Editing Detection Windows .................................. 140
Testing Detection Windows ..................................................... 141
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Deleting a Detection Window .................................................. 141
8.4.5 Intrusion Detection ............................................................ 142
Enabling or Disabling a Detection .............................................. 142
Configuring and Editing Detection Windows .................................. 142
Testing Detection Windows ..................................................... 143
Deleting a Detection Window .................................................. 143
8.4.6. Virtual Fence .................................................................. 144
Enabling or Disabling a Detection .............................................. 144
Configuring and Editing Detection Windows .................................. 144
Testing Detection Windows ..................................................... 145
Deleting a Detection Window .................................................. 146
8.4.7. Missing Object Detection..................................................... 147
Enabling or Disabling a Detection .............................................. 147
Configuring and Editing Detection Windows .................................. 147
Testing Detection Windows ..................................................... 148
Deleting a Detection Window .................................................. 148
8.4.8. Foreign Object Detection .................................................... 149
Enabling or Disabling a Detection .............................................. 149
Configuring and Editing Detection Windows .................................. 149
Testing Detection Windows ..................................................... 150
Deleting a Detection Window .................................................. 150
8.4.9. Tailgating Detection .......................................................... 151
Configuring and Editing Detection Windows .................................. 151
Testing Detection Windows ..................................................... 152
Deleting a Dividing Line ......................................................... 152
Enabling or Disabling a Detection .............................................. 152
8.4.10. Go In/Out Detection ........................................................ 153
Configuring and Editing Detection Windows .................................. 153
Testing Detection Windows ..................................................... 154
Deleting a Detection Window .................................................. 154
Enabling or Disabling a Detection .............................................. 154
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8.5. PTZ Settings ....................................................................... 155
8.5.1. PTZ Settings .................................................................... 155
8.5.2. PTZ Preset Settings ........................................................... 158
Adding a Preset ................................................................... 160
Deleting a Preset ................................................................. 160
8.5.3. PTZ Patrol Settings............................................................ 161
8.5.4. On-screen PTZ Controls ...................................................... 164
8.5.5. Directional Pad ................................................................ 164
Pan and Tilt ....................................................................... 164
8.5.6. Functional Buttons ............................................................ 165
Home ............................................................................... 165
Preset .............................................................................. 165
Auto Pan ........................................................................... 165
Patrol .............................................................................. 165
Zoom ............................................................................... 165
Focus ............................................................................... 165
ESC ................................................................................. 165
8.6. Deleting a Camera................................................................ 166
8.7. Optimizing a Camera ............................................................ 167
Chapter 9. Alarms and Events .......................................................... 169
9.1. Alarm Rules ........................................................................ 169
9.1.1. Adding an Alarm Rule ......................................................... 170
Conditions ......................................................................... 171
Actions ............................................................................. 173
Alarm Scheduling ................................................................. 178
9.2. Event Log .......................................................................... 180
9.2.1. Exporting a Log ................................................................ 181
9.2.2. Searching the Event Log...................................................... 181
System ............................................................................. 182
Event Type ........................................................................ 182
Operation .......................................................................... 182
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Module Name ..................................................................... 182
Device Name ...................................................................... 182
User Name ......................................................................... 182
Performing a Search ............................................................. 183
9.2.3. System Alarm View............................................................ 184
9.2.4. Overall Status .................................................................. 187
Chapter 10 Search and Playback ....................................................... 189
10.1. Introduction ..................................................................... 189
10.2. Time Search ..................................................................... 190
10.2.1. Creating a Time Search ............................................... 190
Specified Time .................................................................... 190
10.2.2. Use of Various Views Selection ............................................ 191
10.2.3. Camera Selection ............................................................ 191
10.2.4. Timeline ....................................................................... 192
10.2.5. Playback ...................................................................... 192
Capturing Screenshot ............................................................ 194
Capturing Video Clip ............................................................. 195
10.3. Backup Search ................................................................... 196
10.3.1. Creating a Backup Search ............................................. 196
Specified Time .................................................................... 196
10.3.2. Use of Various Views Selection ............................................ 197
10.3.3. Camera Selection ............................................................ 197
10.3.4. Timeline ....................................................................... 198
10.3.5. Playback ...................................................................... 198
Capturing Screenshot ............................................................ 200
Capturing Video Clip ............................................................. 200
10.4. VI Search ......................................................................... 202
10.4.1. Creating a VI Search .................................................... 202
Time Selection .................................................................... 202
Camera Selection................................................................. 203
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Setting New Search Criteria .................................................... 204
10.4.2. Using the Search Results .................................................... 205
Selecting the Result.............................................................. 205
Result Playback ................................................................... 205
10.5. Event Search..................................................................... 208
10.5.1. Creating an Event Search .............................................. 208
Time Selection .................................................................... 208
Camera Selection................................................................. 209
Setting Event Search Criteria ................................................... 210
10.5.2. Using the Search Results .................................................... 211
Selecting the Result.............................................................. 211
Result Playback ................................................................... 212
10.6. Fisheye Search .................................................................. 214
10.6.1. Creating a Fisheye Search ............................................ 214
Specified Time .................................................................... 214
10.6.2. Camera Selection ............................................................ 215
10.6.3. Use of Various Views Selection ............................................ 216
10.6.4. Timeline ....................................................................... 218
10.6.5. Playback ...................................................................... 218
Capturing Screenshot ............................................................ 220
Capturing Video Clip ............................................................. 220
Chapter 11. VMS Setup ................................................................... 222
11.1. Camera ........................................................................... 222
11.1.1. Edit Camera .................................................................. 222
11.1.2. Advanced Camera............................................................ 222
11.1.3. General Camera .............................................................. 223
11.1.4. Image .......................................................................... 223
11.1.5. PTZ ............................................................................. 223
11.1.6. Preset ......................................................................... 223
11.1.7. Patrol .......................................................................... 223
11.1.8. OSD ............................................................................ 223
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11.1.9. Mask ........................................................................... 223
11.1.10. Optimize ..................................................................... 224
11.2. External .......................................................................... 225
11.2.1. I/O Box ........................................................................ 225
Add ................................................................................. 225
Edit ................................................................................. 227
Delete .............................................................................. 228
11.2.2. Joystick ....................................................................... 228
11.2.3. UPS ............................................................................. 230
11.3. VI ................................................................................... 231
11.3.1. Camera Motion Detection .................................................. 231
11.3.2. General Motion Detection .................................................. 231
11.3.3. Tampering Detection ........................................................ 232
11.3.4. Forbidden Area Detection .................................................. 232
11.3.5. Intrusion Detection .......................................................... 232
11.3.6. Virtual Fence Detection .................................................... 232
11.3.7. Missing Object Detection ................................................... 232
11.3.8. Foreign Object Detection ................................................... 232
11.3.9. Tailgating Detection ......................................................... 233
11.3.10. Go In/Out Detection ....................................................... 233
11.3.11. General Setting ............................................................. 233
11.4. Recording ........................................................................ 234
11.4.1. Schedule ...................................................................... 234
11.4.2. Storage ........................................................................ 234
11.4.3. Pre/Post Recording .......................................................... 234
11.4.4. Individual Schedule .......................................................... 235
11.5. Alarm .............................................................................. 236
11.5.1. Rule ............................................................................ 236
11.5.2. Email Notification ........................................................... 236
11.5.3. SMS Notification .............................................................. 236
11.5.4. Digital I/O Settings .......................................................... 237
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11.6. Account ........................................................................... 238
11.6.1. Accounts ...................................................................... 239
Add Account To add an account to the domain: ............................. 239
Editing an Account ............................................................... 241
Changing an Account Password ................................................. 242
Deleting an Account ............................................................. 242
11.6.2. Account Authority Settings ................................................. 243
11.7. Network .......................................................................... 244
11.7.1. NVR Settings .................................................................. 244
11.7.2. Web Server ................................................................... 245
11.7.3. Multiple LAN .................................................................. 246
11.7.4. DHCP Settings ................................................................ 247
11.7.5. DDNS Setting ................................................................. 248
11.7.6. Port Mapping ................................................................. 248
11.8. System ............................................................................ 250
11.8.1. General ........................................................................ 250
11.8.2. Advanced...................................................................... 250
11.8.3. Display Resolution Settings ................................................. 251
11.8.4. Language ...................................................................... 251
11.8.5. Map Editor .................................................................... 252
11.8.6. Log Viewer .................................................................... 252
11.8.7. Optimize Settings ............................................................ 252
11.9. Maintenance ..................................................................... 253
11.9.1. Stream Status ................................................................ 253
11.9.2. Upgrade ....................................................................... 254
11.9.3. Import/Export ................................................................ 254
Importing Parameters ........................................................... 255
Exporting Parameters ............................................................ 255
11.9.4. License ........................................................................ 256
11.9.5. System Backup ............................................................... 257
Stop Recording .................................................................... 257
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Add a Backup Schedule .......................................................... 258
Edit a Backup Schedule .......................................................... 260
Stop a Backup Schedule ......................................................... 261
Delete a Backup Schedule ...................................................... 262
11.9.6. Clear SCC Data ............................................................... 262
11.9.7. Remote Assistant ............................................................ 263
Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional)264
12.1. Software Installation for Remote Control .................................. 265
12.1. Installing the VMS .............................................................. 265
12.2. Starting the VMS Client ........................................................ 269
12.3. Starting the Web Client........................................................ 271
12.3.1. Checking the Software Version ............................................ 271
12.3.2. Use of 1x/4x views .......................................................... 271
12.3.3. PTZ Control ................................................................... 272
12.3.4. Playback Settings ............................................................ 273
12.4. Installing and Starting the SPhone Client on iOS Devices ............... 274
12.4.1. Installing the SPhone Client (Optional) ................................... 274
12.4.2. Starting the SPhone Client ................................................. 274
12.4.3. Checking the Software Version ............................................ 275
12.4.4. Functionalities on the SPhone Client ..................................... 275
Live View .......................................................................... 275
Icon Descriptions ................................................................. 277
Playback ........................................................................... 278
PTZ/Preset ........................................................................ 278
DI/DO .............................................................................. 279
Info ................................................................................. 279
12.5. Installing and Starting the SPhone Client on Android Devices ......... 280
12.5.1. Installing the SPhone Client (Optional) ................................... 280
12.5.2. Starting the SPhone Client ................................................. 280
12.5.3. Checking the Software Version ............................................ 281
12.5.4. Functionalities on the SPhone Client ..................................... 282
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Live View .......................................................................... 282
Icon Descriptions ................................................................. 284
Playback ........................................................................... 285
PTZ/Preset ........................................................................ 285
DI/DO .............................................................................. 286
Info ................................................................................. 286
Chapter 13. SurveOne (Optional) ...................................................... 287
13.1. Installation ....................................................................... 287
13.2. Login .............................................................................. 295
13.3. Overview ......................................................................... 296
13.4. Monitor ........................................................................... 302
Device .............................................................................. 302
Network ............................................................................ 303
Storage ............................................................................. 303
13.5. Workflow ......................................................................... 305
Enable Web Server / DDNS ...................................................... 305
Back Up Configuration ........................................................... 308
NVR Multiple IP Setup ........................................................... 309
Copy Configuration to Multiple Cameras ...................................... 310
Backup Configuration ............................................................ 311
13.6. Event Log ......................................................................... 313
Search .............................................................................. 313
Export .............................................................................. 314
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Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:
Clean, dry, and free of excessive airborne particles.
Well-ventilated and away from heat sources such as direct sunlight
and radiators.
Clear of vibration or physical shock.
Away from strong electromagnetic fields produced by other devices.
Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.
Available with sufficient space behind the device for cabling.
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Chapter 1. Product Overview
1.1. Features and Benefits
The NVR5316 Linux RAID NVR is part of Surveon Enterprise NVR5000 Series.
Featuring 16-bay hot-swappable hard disks and RAID 1, 5, 6 data protection, the
NVR5316 supports Full HD (1080P) video recording of up to 64 channels for the
video retention period from 7 to 30 days. Based on the client-server architecture,
the NVR5316 provides high I/O, large capacities, and overall system stability
necessary for scalable projects. The NVR5316 also comes with the enterprise VMS
with real-time monitoring and video analytics and supports centralized
management and TV wall matrix with the Surveon Control Center (SCC). The
compact server NVR size, cableless design, redundant components such as cooling
fans and power supplies also ensure excellent system reliability and easy
maintenance for middle to large applications.
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1.2. Specifications for the NVR5000 Series
1.2.1. Hardware Specifications
NVR5346 Series
System Processor
NVR5316E1: Intel Core i3 Dual Core 3.5GHz
NVR5316A1: Intel Xeon E3 Quad Core 3.2GHz
System Memory
DDR3 4GB (up to 32GB)
Operating System
Linux Embedded System
Storage
16 x 3.5" SATAII/SATAIII hard disk drives
I/O Interface
• RJ-45: 2x Gigabit Ethernet
• USB: 2x USB2.0; 2x USB3.0
• VGA: x1, HDMI: x2
• 2x SAS 6G expansion port
• 16 pin for 8 in / 2 out
RAID
Non-RAID, RAID 1, 5, 6
Electrical
• Input Voltage: 100-240 VAC, 50~60Hz, 10~5A (max)
• Power Supply: two redundant 530W
Operating Environment
Temperature: 5° C to 35° C
Humidity: 5% to 80% (non-condensing)
LED Indicator
Yes (Power, HDD, Fan, System Fault)
Dimensions (mm)
130(H) x 448(W) x 500(D) mm
Weight
(without hard drives)
21.54kg/47.49lbs (without HDD)
Certificate
UL, CB, FCC/CE Class A
Warranty
3 years
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1.2.2. VMS Specifications
Live View
• Real-time network camera discovery
• Versatile views of various screen divisions
• Multiple views supported
• View patrolling for single or multiple views
• Real time video/event alarm display
• Support 3 installation modes and 5 different fisheye Dewarp
display modes
• Support live audio
eMAP
• Drag-n-drop camera manipulation
•Hierarchical and multiple layer map structure •
• Real time event alert
• Instant live video of camera
PTZ
• Pan, tilt, zoom operations (depends on camera)
• Built-in, floating PTZ control panel
• Preset position (dependent of the camera)
• Event-driven camera patrolling
• Support On-screen PTZ
I/O
• Digital I/O management
• Support Ethernet Digital I/O controller
Multiple Displays
• Support dual monitors
• Supports live view, playback, eMap functions (depends on product)
• Direct display to secondary monitor(s)
Investigation
• Search by date, time and camera
• Search by VI event combinations
• Search over multiple days
• Search over multiple cameras
•Different colored recording indicator on calendar
• Search via built-in VI analyzer
• Intuitive, video thumbnail search results
• Cue-in, cue-out and loop playback
• Quick playback by video thumbnail
• 1/8, 1/4, 1/2, 1x, 2x, 4x, 8x play, pause, stop
• AVI-formatted video clip export
• Up to 16 channel synchronized playback (depends on product)
• Support 3 installation modes and 5 different Fisheye
Dewarp playback display modes
Video Intelligence
• General motion detection
• Camera motion detection
• Missing object detection
• Foreign object detection
• Intrusion detection
• Forbidden area detection
• Tampering detection
• Virtual Fence
• Object Counting (configure on remote client)
• Go in/out detection (configure on remote client)
• Tailgating detection (configure on remote client)
Recording Policy
• Supports up to 96 channels megapixel recording (depends on
product)
• Continuous recording
• Event-driven recording along with rules
• Scheduled recording on daily or weekday basis
• Post alarm recording 1-300 seconds
• Pre-alarm recording 1-300 seconds
• Support individual schedule recording
Rule Manager
• Conditional recording/alert/notification
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• Email, FTP, SMS, phone, popup window, PTZ,VI Panel, Relay
output notifications
• Sound, alarm, round-the-clock alerts
• Support email template
Remote Management
• Remote operation & management via VMS Client
• Remote management and control via SCC & SCC Client
Remote Client
• Web Client
• iPhone Client
• Android Client
3rd Party IPCAM
• Support ONVIF Profile S & ONVIF Scan
• ACTi, Arecont Vision, Axis, Dahua, Dynacolor, Hikvision, IQinvision,
Mobotix, Panasonic, and more
Storage Expansion
• Built-in RAID storage management
• Recording to iSCSI/NAS
• Backup to iSCSI/NAS
General & Misc
• Video privacy mask
• Digital zoom in, zoom out
• Log viewer, log export mechanism
• Client auto login
• Automatic storage recycling
• Client-server architecture
• Customized authority account management
• Digital watermark proofing
• Support DDNS Function
• Support time sync with NTP time server
• Provide System and VI setup Help assistance
• Support Customized Event Management and log mechanism
• Auto port mapping for internet connection
• Support batch setting IPCAM parameters
• Support Health Check function
• Support standby recording (Failover)
• Support offline recording with Surveon cameras
Language
Support multiple language on VMS including English, Czech, Dutch,
French, German, Italian, Japanese, Korean, Persian, Polski,
Portuguese, Russian, Slovak, Spanish, Turkish, Simplified Chinese,
Traditional Chinese
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Chapter 2. Hardware Overview
2.1 Front Panel
Function
1. Power Button
Powers up the NVR5000 Series.
2. LED Status Indicator
Indicates the system status.
3. HDD Status Indicator
Indicates the hard disc drive status.
LED Status Indicator
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2.2. Rear Panel
NVR5316 Series
Function
1. Power Socket
Used for connecting power cable.
2. Power Switch
The power switches are located on the rear panel.
3. LAN Port
(GbE Ethernet port)
Used for connecting the NVR5000 Series with the network.
4. Line-Out
Mic-In
Used for audio in/out and microphone in.
5. HDMI Port
Used for connecting audio/video devices such as video projectors and DVD players.
6. VGA Port
Used for attaching an external monitor to the NVR5000 Series.
7. SAS Expansion Port
Used for attaching an external SAS JBOD expansion.
8. Digital I/O Port
Used for receiving or sending the singles or data to the system.
9. USB Port x2
Used for exporting video clips as evidence support to external storage devices.
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Chapter 3. Software Overview
3.1. Software Introduction
Video Management Software (VMS) is a highly modular and powerful video and
hardware management suite that incorporates Server recording, management, and
video monitoring and playback functionalities to serve the core purposes of a video
surveillance system.
It operates in a client-server mode: The Local Client and Local Domain Server run
for standalone SMR/NVR/VMS Server, while the Remote Client receives live video
streams and event video playbacks from LAN or Internet. All administrative tasks
are performed on the Client. The client software provides the ability to monitoring
and playback recorded videos from multiple cameras. And for users having multiple
SMR/NVR/VMS Servers, Surveon Control Center (SCC) (its main functions are the
same with the VMS) can be utilized to manage over the domain infrastructure.
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3.2. Module Framework
VMS/NVR Server
Combines video recording, archival and retrieval functionalities for
individual servers/standalone PCs.
Serves as the connection point for client stations.
Local Domain Server
The interface between the VMS/VI Servers and any clients.
User authentication server.
Local Client
Local access, VMS Client installed on standalone PCs/NVRs for live
video monitoring, event recording playback access and VMS system
configuration.
Remote Client (full functions)
Remote access, VMS Client installed on remote PCs for live video
monitoring, event recording playback access.
Serves as the default configuration point for NVR2000 series, which do
not have a Local Client.
Web Client (for simple use)
Remote access, an ActiveX application (OCX) installed on remote PCs
for live viewing and event playbacks through the web browser.
SPhone Client (for simple use)
SPhone Client installed on iOS/ Android devices for basic live viewing.
Web Server
Allows user to access the live video stream, PTZ control and event
recording playbacks through Microsoft Internet Explorer 7.0 (or higher)
after the Web Clients components are downloaded.
VI Server
The video intelligence processing point for a VMS solution.
Preinstalled on SMR/NVR Server, and optional on a separate server/PC
(VMS).
SCC Domain Server
Allows centralized control over multiple Trusted VMS Server points and
connections from multiple clients.
SCC Client
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Software capable of accessing multiple Trusted VMS Servers through
the SCC Domain Server
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3.3. System Architecture
VMS operates in scalable client - server architecture. This architecture can be
divided into three types: (1) Standalone Server (2) Standalone Server + Remote
Client (Web Client/SPhone Client) (3) Multiple Servers + SCC Client.
These are the hardware requirements for using PCs as Server or Client.
VMS Server + Client
Support NVRs
≥ 32CH
16~32CH
≤ 16CH
OS
64-bit :
Windows 7 Professional, Enterprise, Ultimate
CPU
Intel Core i7‐980X or
above
Intel Core i7‐860
or above
Intel Core i5‐650
or above
Memory
4 GB or above
Display
nVidia GeForce GTX660 2GB or above
Hard Drive
SATA 7200 RPM, 500 GB or above
Network
1 Gbps or above
Remote Client
OS
64-bit :
Windows 7 Professional, Enterprise, Ultimate
CPU
Intel Core i7‐980X
or above
Intel Core i7‐860
or above
Intel Core i5‐650
or above
Memory
4 GB or above
Display
nVidia GeForce GTX660 2GB or above
Hard Drive
SATA 7200 RPM, 500 GB or above
Network
1 Gbps or above
VMS Server Only
OS
64-bit :
Windows 7 Professional, Enterprise, Ultimate
CPU
Intel Core i3‐530 or above
Memory
4 GB or above
Display
On board (generic) 256MB or above
Hard Drive
SATA 7200 RPM, 500 GB or above
Network
1 Gbps or above
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3.3.1. Standalone Server (Client-Server All-in-One)
For users with standalone Server, the Local Client UI is used to manage NVR
Server services:
※Application:
The Server, IP cameras are all in the same LAN.
Use NVR as Server
No installation needed.
Use PC as Server
Install both the VMS/NVR Server and VMS Client on a PC:
Insert the VMS/IPCAM product CD. Click VMS Suite on the menu to start the
installation. Choose Typical Setup. If you don’t need video analytic functions,
Advanced Setup can be selected to uncheck the VI Server.
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3.3.2. Standalone Server + Remote Client (Web Client
/ SPhone Client)
For remote users to connect to SMR/NVR Server, a remote access, VMS Client
installed on remote PCs is needed for live video monitoring, event recording
playback access.
Also, the Web Client, an ActiveX application (OCX) can be used for basic live
viewing and event playbacks through the web browser, while SPhone Client can
be used for basic live viewing on iPhone/Android devices.
Application1: Internet
The Server, IP cameras and the PC/Mobiles are all in the same LAN.
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[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Server on a PC:
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client.
If you don’t need video analytic functions, the VI Server can also be unchecked.
Install the Web Server on the PC:
Insert the VMS/IPCAM product CD.
Click Browse CD/DVD in the menu.
Double click WebServerSetup.exe to start the installation.
[Client]
Install the VMS Client on PCs:
Insert the NVR/SMR product CD.
Click VMS Client on the menu to start the installation.
Install the Web Client on the PCs (Optional):
Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP
address + “/webclient” in your web browser’s URL location, eg.
http://172.18.6.9/webclient to download the Web Client application.
Install the SPhone Client (Optional):
Download the SPhone Client from App Store on the iPhone desktop.
Install the SPhone Client (Optional)
Download the SPhone Client from App Store on the Andriod phone desktop.
Note: Please refer to Installing the VMS and Installing the Web Client for details.
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Application 2: Internet
The Server, some of the IP cameras and the PC are all in the same LAN, while
the other IP cameras are installed in remote location with Public IP.
3.3.3. Multiple Servers + SCC Client
For users with multiple SMR/NVR Servers, SCC Client UI is used to manage over
the domain infrastructure.
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Application3: Internet
(1) The Servers, IP cameras and the PCs are in LAN A.
(2) Some IP cameras are installed in LAN B, which is behind a different router in a
remote location.
(3) Users are allowed to connect the SMRs/NVRs from remote PC over the Internet.
CMS Client
NVR
Server
VI Server
CMS Domain Server
CMS Client
Multiple Servers + CMS Client
NVR
Server
NVR
Server
[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Servers on PCs:
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client.
The VI Server can also be unchecked, if you don’t need video analytic functions.
[VI Server] (Optional)
You can choose to install the VI Server only on a standalone PC to manage the
video intelligence data.
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to choose VI Server only.
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[SCC Domain Server]
Install the SCC Domain Server on a PC:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Domain Server only.
[SCC Client]
Install the SCC Client on PCs:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Client only.
Note: (1) For users don’t have Surevon SMR/NVR series, please contact your
dealer for the SCC installation file. (2) The SCC Domain Server can also
be installed together with the SCC Client in the same PC by choosing
Typical Setup. (3) Please refer to Installing the VMS and Installing the
SCC for details.
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3.3.4. Network Requirements
In order to preserve enough bandwidth for surveillance video, a surveillance
network is presumed to be free of user/business traffic. Server software
currently supports Class B and Class C type addresses. Currently the Server
software only searches for Servers on the same subnet. Cameras should also
reside on the same subnet.
Opening Ports
If access through a firewall in a local network is required, try opening the
following ports: SMTP (25), HTTP (80), FTP (20, 21), OMNI (2809), HTTPS (443) and
RTSP (554, 8554.). Other ports should also be opened while using port forwarding
to access the VMS Server: Stream Port (9090), Doman Data Port (9060), Log
Download Message Port (15507) and Log Download Data Port (9080).
Access through a firewall
Use port forwarding to access
SMTP (25),
HTTP (80),
FTP (20, 21),
OMNI (2809),
HTTPS (443),
RTSP (554, 8554.)
Stream Port (9090),
Doman Data Port (9060),
Log Download Message Port (15507),
Log Download Data Port (9080)
Note: Please refer to Port Forwarding Section for more details.
Warnings / Precautions
If the Server and a VMS client reside on separate subnets, please set up gateway,
VLAN, or cross-subnet routing to bridge surveillance traffic. Please consult with
a network administrator for problems with network setups. A VMS client needs
to be rebooted when network settings are changed.
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3.4. Port Forwarding
Port forwarding is a name given to the combined technique of:
1. Translating the address and/or port number of a packet to a new
destination.
2. Possibly accepting such packet(s) in a packet filter (firewall).
3. Forwarding the packet according to the routing table.
To illustrate its concept, two computers on the Internet that communicate with
each other using TCP/IP or UDP/IP protocols(though the process is not limited to
these) utilize ports to identify the opposite connection points of each other where
the data packets supposed to go to. In order to communicate, each computer
knows the port of another computer (in addition to IP address) and sends the data
to that port. Port forwarding forwards these ports in such a way that when one
computer sends data to the specific port of another computer, the data is actually
sent to a different port. This allows remote computers to connect to a specific
computer or service within a private LAN.
In a typical residential network, nodes obtain Internet access through a DSL or
cable modem connected to a router or network address translator (NAT/NAPT).
Hosts on the private network are connected to an Ethernet switch or communicate
via a wireless LAN. The NAT device's external interface is configured with a public
IP address. The computers behind the router, on the other hand, are invisible to
hosts on the Internet as they each communicate only with a private IP address.
When configuring port forwarding, the network administrator sets aside one port
number on the gateway for the exclusive use of communicating with a service in
the private network, located on a specific host. External hosts must know this port
number and the address of the gateway to communicate with the network-internal
service.
When used on gateway devices, a port forward may be implemented with a single
rule to translate the destination address and port. The source address and port are,
in this case, left unchanged. When used on machines that are not the default
gateway of the network, the source address must be changed to be the address of
the translating machine, or packets will bypass the translator and the connection
will fail.
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3.4.1. Port Forwarding for Accessing VMS Server
To enable port forwarding for accessing VMS Server, please follow the steps below:
1. Do Router Port Mapping for VMS/NVR Server
Go to VMS Setup > Network > Port Mapping in VMS after it is installed.
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A Router Port Mapping window will prompt for entering port numbers. Please put
in the numbers as listed below:
Stream Port: 9090
Login: Port: 2809
Doman Data Port: 9060
Log Download Message Port: 15507
Log Download Data Port: 9080
2. Open Ports on the Router
Host Ports: The private ports that the internal VMS/NVR Server use, which are
unchangeable.
Global Ports: The public ports for remote clients to connect to the internal
VMS/NVR Server. The Global ports are changeable, but the simplest way is to
make them the same with the host ports.
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Please open the listed ports on your router:
(When the option “Enable Automatic Upnp Mapping” is selected, this step can be
skipped.)
Port(Host/Global Port)
Protocol
Port Number
Domain Message Port
UDP
9050
Domain Data Port
TCP
9060
Login Port
TCP
2809
Stream Port
TCP
9090
Log Download Message Port
TCP
15507
Log Download Data Port
TCP
9080
Note: Camera port (default: 80) and stream port (default: 6002) for accessing
cameras should be opened while VMS/NVR Server and the cameras and are
not in the same LAN.
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Chapter 4. Installation
4.1. Before You Start
4.1.1. Checklist for Operating Environment
Users need to prepare the following devices to set up the surveillance system.
Network Video Recorder
NVR5000 series
IP Camera
Network Cameras (such as CAM2441)
Network
Existing LAN, Switch, Router or Hub
(please see the Network Topology below)
Storage
Hard Drives
Note: The hard drives should be purchased separately.
4.1.2. Checklist for Network Topology
Make sure you have the right switch/hub for your environment. Either of the
following options will work.
Common Topology
Reference Product
Existing LAN
LAN Switch with DHCP Server
Office LAN
Router
LAN Switch with build-in DHCP Server
D-Link DIR-130
Switch/Hub
No DHCP Server(refer to the Note below)
D-Link DES-1108
Note: For devices without DHCP Server function, please refer to Configuring DHCP
Service Section.
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4.2. Slide Rail
4.2.1. Slide Rail Kit Contents
The following table shows all accessories that came with the slide rail kit.
Item
Description
Quantity
01
Mounting bracket assembly, left-side
1
02
Mounting bracket assembly, right-side
1
03
Inner glides
2
04
Flathead screws #6-32 L4
6
05
Truss head screws M5 x9.0mm
8
06
M5 cage nuts
4
07
M5 x 25mm
4
08
M6 x 25mm
4
09
#10-32 x 25.4mm
4
5
2
3
4
6
7
8
1
9
4.2.2. Installation Procedure
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1. The installation begins with determining the installation position (front and
rear rack positions) and M5 cage nut (5) insertion location.
3U, M5 cage nut position
Front rack posts
Unit boundary
Unit boundary
06
2U, M5 cage nut position
06
M5 x 9.0mm
05
Rear rack posts
M5 x 9.0mm05
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2. Adjust the length by loosening the four screws on the slide rail. Secure the
slide rails to front and rear posts using truss head screws. Tighten the four
screws on the slide to fix the length.
M5 x 9.0mm
05
M5 x 9.0mm05
Inner glide rail
3. Attach inner glides to BOTH sides of the enclosure using flathead screws #6-
32 (8)
#6-32
08
4. With the assistance of another person, lift and insert the enclosure onto the
slide rail. Make sure the inner glides on both sides of the enclosure meets
the inner glide rail. Secure the enclosure with M5 or M6 screws from the
front.
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4.2.3. Removing the Enclosure
* Prior to removing the enclosure, power down your system (stop all I/O
actions, please refer to Users’ manual) and all hard drives have been
removed!
* It is strongly recommended that two people work together on this
procedure.
To remove the enclosure, make sure the system has been turned off, all cables
have been disconnected and all hard drives have been removed. Gently pull the
system out on the slide rail until it has reached it’s full extension on the rail, a
hook (in blue) can be located on the left side of the enclosure, gently push down
in the direction of the blue arrow to disengage the enclosure from the slide rail
and pull out the enclosure.
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4.3. Hard Drives Installation
Hard drives are purchased separately. When purchasing hard drives, please consider
the following factors:
4.3.1. Prerequisites
Capacity (MB/GB): Use hard drives that have the same capacity and rotation speeds.
RAID arrays use a “least-common-denominator” approach meaning the maximum
capacity used in each drive for comprising a logical configuration is the maximum
capacity of the smallest drive. Profile: The enclosure drive bays are designed for
3.5-inch wide x 1-inch pitch hard drives.
Drive Interface Type: The enclosure accommodates SATA-II (3Gbps) or SATA-III
(6Gbps) hard drives.
Note: The hard drives and drive trays should only be installed into the system after it
has been mounted into a rack cabinet. If the hard drives are installed first, the
system will be too heavy to handle and the possible impact during installation
may damage your hard drives.
Users MUST install at least ONE hard drive into slot 1 to setup the system. It is
strongly recommended to install at least TWO hard drives upon initialization!
OS hard drives: Enclosure slots 1 & 2 are for OS dedicated hard drives. It is
recommended that the two hard drives are of the same brand, capacity, rotational
speed and model.
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RAID Configuration: Below is a list of the level of fault tolerance for different RAID
levels:
RAID Level
Max. No. of Failed Drives without Data Loss
0
No fault tolerance. 1 drive fails and the data is lost.
1
1 (mirrored pair)
5 1 6
2
SAS / SATA hard drive for storage: It is recommended to use hard drives that are
of the same brand, capacity, rotation speed and same model in an enclosure. RAID
arrays use a “least-common-denominator” approach meaning the maximum
capacity used in each drive for comprising a logical configuration is the maximum
capacity of the smallest drive. Profile: The enclosure drive trays are designed for
3.5-inch wide x 1-inch pitch hard drives.
Note: Hard drives dedicated for OS will have certain storage capacities that are
unavailable for use towards the total storage capacity.
WARNING
Make sure all enclosure tray slots are filled a hard drive tray (with or with a hard drive) as an
empty tray slot may affect the airflow efficiency of the enclosure!
The hard drives should only be installed into the system AFTER the enclosure has been rack
mounted as the combined weight will be too heavy to handle.
Handle hard drives with extreme care and observe all ESD prevention methods when installing
drives.
Only use screws supplied with the system package. Longer screws may damage the hard drives
or its trays.
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4.3.2. Hard drive Designation
The general alignment is from left to right and/ or top to bottom in numeric order
as shown below.
Hard Drive
Slot 1
Hard Drive
Slot 2
Hard Drive
Slot 3
Hard Drive
Slot 4
Hard Drive
Slot 5
Hard Drive
Slot 6
Hard Drive
Slot 7
Hard Drive
Slot 8
Hard Drive
Slot 9
Hard Drive
Slot 10
Hard Drive
Slot 11
Hard Drive
Slot 12
Hard Drive
Slot 13
Hard Drive
Slot 14
Hard Drive
Slot 15
Hard Drive
Slot 16
WARNING
Tray numbering sequence is important because if any faults occur to disk drives, you
need to identify the location of the faulty drive(s). For example, if you mistakenly
remove 2 drives from a RAID5 logical drive, data will be lost.
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4.3.3. Installing Hard Drive to the Tray
To remove the tray from the enclosure, press the release button and gently pull out
the tray.
Place the hard drive into the drive tray. Make sure the hard drive is oriented that
the drive’s interface connector is facing the open side of the drive tray and its label
side facing up. Adjust the drive’s location until the mounting holes in the drive
canister are aligned with those on the hard drive. Secure the drive with four (4)
supplied 6/32 flathead screws.
Type I Tray
Type II Tray
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4.3.4. Installing the Drive Tray into the Enclosure
Once the hard drives have been installed in the drive trays, the drive trays
are ready to be installed into the system.
With the tray bezel open, insert the installed hard drive and tray into the
enclosure. Once inserted, close the tray bezel.
Use a small flathead screwdriver to rotate the tray bezel lock from the
unlock position to the lock position.
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4.4. Connections
4.4.1. System Connections for Initialization
Note: Make sure you have at least installed ONE hard drive into the system.
It is strongly recommended to install at least TWO hard drives upon
initialization!
The system connection requires the user to
(1) Connect an Ethernet cable from the system to a switch / router
(2) Place the CD that came with the system into your PC’s CD-ROM
(3) Connect an Ethernet cable from the “SAME” switch / router to the PC
(4) Connect the power cable(s) to the system and to a power outlet
(5) Press the power button / switches to start up the system
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4.4.2. System Connections for Initialization
A SAS host link cable is included per JBOD. If you need to purchase other cables
or if you need other cable(s) of different length, please contact your vendor.
The cable features include: 28AWG x 8 pair, 100ohm, black, UL approved, lead-
free, 50cm, 120cm, or 170cm cable lengths, and connectors that can be secured
to chassis using thumb screws or latching mechanism.
WARNING
All SAS cables are sensitive and must be handled with care. To prevent interference
within a rack system, the cable routing path must be carefully planned and the cables
must not be bent.
Please contact your vendor for a list of compatible components!
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The following illustration is the recommended JBOD expansion connection; the
maximum of JBOD expansion connection is up to 7 sets.
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4.4.3. Status LED When Powered-on
1. Attach the power cable to the power socket (blue rectangles).
2. Press the power switch (blue circle).
3. When turned on, the service LED should remain off while the rest of the status
LEDs on the front panel should light up green to indicate normal operation.
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4.5. Logging into NVR5000 Series
The Local Client will prompt for the following information after the NVR5000 Series
system is powered on:
Username: The username of the domain, which is always admin.
Password: The password of the domain. Default password is admin.
Auto Login: Check this option and you do not have to input the username and
the password again when logging in next time.
Click Login after the password is entered.
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4.6. Run the Install Wizard
When you run the NVR5000 series for the first time, you need to go through the
following steps within the Install Wizard after logging in.
1. Welcome: Use the dropdown list to select the language for the VMS. Click
“Next” to go to the next step Confirm the number of your hard drives.
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2. Confirm the number of your hard drives: the system will auto detect the number
of installed hard drives.
Check if the detection result is correct, if yes, click ”Yes and proceed” or “Next”
to go to the next step Recording plan.
If the detection result is not as expected, click ” No and shutdown”. Shutdown the
system and make sure all the drives are installed properly. After checking, restart the
system to run the install wizard.
Contact your system administrator, if this error keeps happening.
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3. Recording plan: Select the best storage configuration for the system. See the
following table for reference.
RAID Level
RAID
Description
Min.
HDD
HDD Used
for Storage
Non-RAID
No protection, but maximum
capacity.
2
All of HDDs
RAID 1
Best protection. Your data will be
mirrored.
2
Half of HDDs
RAID 5
Use 1 disk to store the parity
function data to provide fault
tolerance.
3
HDD number
minus 1
RAID 6
Used 2 disks to store the parity
function data to provide fault
tolerance.
4
HDD number
minus 2
Please seek for professional help, if you are not sure how to select the RAID level.
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3.1. Default recording behavior: Select the best recording method. When Always
recording is selected, every image will be recorded. When Motion recording is
selected, only motion detected images will be recorded, and approximately 25~60%
storage can be saved according to the levels of motion detection sensitivities you have
set.
Click “Next” to go to the next step Time.
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4. Time: Time setup should be done correctly; otherwise some of the functions will be
affected. Set up the time zone before setting up the time.
Note: Date/Time should be set correctly before recording.
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4-1. Time synchronization: There are options to choose from.
Time synchronization can be applied to all connected cameras.
You can also make this NVR as time server so that the time synchronization can
be applied to all the connected devices.
You can have the time on the system to be synchronized with the NTP time server.
Click “Next” to go to the next step Basic settings.
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5. Basic Settings: You can change or use the default password.
Check the “Use Default Password” option, if you wish to keep the default password.
If you want to change the password, input a new password and confirm the newly
created password.
Note: The system will restart when the server name is changed.
Click “Next” to go to the next step Network.
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6. Network: Different network settings can be applied to 2 LANs if there are 2 LANs on
the system. It is recommended to select “Auto detect”, since the system will detect
if there is any DHCP server available. If yes, it will assign an IP address.
You also can select “Use fixed IP” to input the IP address of this NVR and make this
NVR as a DHCP server. After selecting, input the relevant information and check
“Enable DHCP service on this NVR” to confirm the setting.
Warning: Make sure that only 1 DHCP server is activated in your system,
otherwise it may cause network errors.
Note: You can also change the network settings, once you’re logged in to the
Local Client. Go to Setup > Network > DHCP Server for the network configuration.
Click “Next” to go to the next step Summary.
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7. Summary: This page shows the setting results you have set so far. Check if the
results are what you wished for. If not, click on the items to go back the items you
wish to modify and set up again.
After clicking “Next”, the wizard will start to initialize your system and go to the
next step Progressing.
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If you wish to set up the local display, you can click this item and go to the Local
display page.
Local display: Select the best method for your scenario to have a balanced resource
usage for the quality of recording and local display.
Note: The system will restart when the setting is changed.
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8. Progressing: After clicking “Next” on the summary page, the wizard will start to
initialize your system. This act will take a few minutes to complete. Once it is done,
the system will reboot automatically.
9. All complete: All the necessary settings are done. Click “Finish” to close this
window and the system will be directed to the VMS. You can modify and configure
more settings later in the setup page.
9-1. Camera detection: The system will detect the cameras in the same LAN.
Click the detection result to go to the next step Add camera.
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Click “Finish” to close this window. You can add cameras later in the setup page.
10. Add camera: The detected cameras will be shown here. Select the cameras you
wish to add and click “Add selected” to add the selected cameras.
Click “Rescan” to detect the cameras again.
Click “Finish” to close this window. You can also add cameras later in the setup page.
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After the wizard installation is done, you will see the Live View page from the
Local Client.
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Chapter 5. Basic System Settings
5.1. Storage Management
1. To access the information about the drives configured in your Server, click Setup
to bring out VMS Setup window and then select Recording to see and click
Storage option for Storage Manager.
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2. All available Logical Drives, as well as their sizes, free space, and status will
appear. Click target drive and then Setting to set the log and location for
saving the video recordings.
3. Click the target drive first and then Settings. In “General” tab, click Check.
4. Choose the RAID level, and then click Create Logical Drive to create the RAID
configuration. The system supports recording to ISCSI and NAS.
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5. In “IP Storage” tab, you can authenticate targets by clicking CHAP to setup CHAP.
\
Add: Clicking Add and input the required information to add more targets.
Delete: Clicking Delete to delete the selected.
Refresh: Clicking Refresh to refresh.
Target: Click Targets to see the setup result.
6. In “NAS” tab, you can add NAS in as the video storage.
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Clicking Add and input the required information to add NAS as the video storage.
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5.2. Adding Cameras to the Server
Cameras can be added to the Server in two ways: via an automatic scan or by
manually inputting the camera information.
5.2.1. Automatic Scan for Cameras
Right-click on the “Default Group” area to bring out the setting menu and select
Scan For Camera.
1. The system will respond by beginning an automatic scan. Once the scan is
complete, the cameras that can be added to the Server will be displayed.
Information available for each camera will include:
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Name – The default camera name (Make/Model)
Status – The camera will display New if it has not been added to
this Server, otherwise it will display Assigned.
IP Address
MAC Address
Vendor - Including ACTI, Afreey, AXIS, Arecont, BOSCH, Dahua,
Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC, LG,
Panasonic, Surveon, and ONVIF.
Model
2. To add a camera to the system, check the box by the camera entry. You may
also check the Select All box at the bottom of the window to select all the
cameras found.
Enter the username and password, and press Apply Selected. Click OK to
add the selected cameras to the Server.
The following windows will prompt for validation.
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5.2.2. Manually Adding Cameras
Right-click on the “Default Group” area to bring out the setting menu and select
Add Camera to manually add a camera to the Server.
2. In the camera window fill out the following information:
IP Address
Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.
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Vendor - Including Including ACTI, Afreey, AXIS, Arecont, BOSCH,
Dahua, Dynacolor, EDIMAX, EverFocus, HIKVISION, IQinvision, JVC,
LG, Panasonic, Surveon, and ONVIF.
Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.
User Name – This value is not always required.
Password – This value is not always required.
Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.
Camera Description
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5.3. Setting Recording Schedule
5.3.1. Recording Schedule
Click to bring out VMS Setup window and select Record and then
Schedule.
1. The schedule grid corresponds to every hour in the week. Click on one of
the 4 recording methods and then click on the grid area to “paint in” the
method for the corresponding hour.
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2. Click the Apply button to apply the schedule and OK to exit the dialog.
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5.4. Setting up Live View
An important part of monitoring your surveillance network is to have the right views
so that you will have the optimum viewing angle to discern a situation.
The default view setting is 4x4.
From the Camera List, you can click and drag each camera into separate frames.
The camera output will be displayed in the frame.
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Chapter 6 Live View
Live viewing is a crucial part of any surveillance system. Having the right view can
be the crucial difference between catching an event as it happens and missing it
altogether. VMS provides powerful tools to manage the viewing experience to help
ensure that monitoring personnel are always on top of any event.
6.1. Live View Window Overview
The live view window is split into 10 distinct parts:
1. Live View / Playback Selection Tabs – Allows users to choose live view
and playback mode.
2. Camera List – Lists all the connected cameras.
3. Snapshot – Take a snapshot of the current camera image.
4. Volume Control – Control the volume.
5. Microphone – Enable/Disable the microphone functionality.
6. Live View Control – PTZ functions, including Preset, Auto Pan, and Patrol
for PTZ-enabled cameras.
7. System Health Diagnosis – Displays RAID problems, disk failure, service
problems, fan/power failures.
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8. Log - This area contains all the logs. system, video, storage, network
status information.
9. Details – List all the detailed logs for review, query and export.
10. Alarm – When triggered, the icon will flick with a red colored alarm
.
11. System status - This area contains system, network, camera, recording
status information.
12. Button Area - This area contains the buttons to change views, enter the
full screen mode, go to the next/previous page, go home and auto page
flip between pages.
Full screen mode
Viewing screen modes
Auto page flip between pages
When there are more than 1 live
view page, click these buttons
to go to the next / previous
page.
Select this icon to have better
views for fisheye camera
E-map
Send to the Secondary Display
PAP View
Select according to the way your
fisheye is installed to have a best
viewing result, Ceiling Mount,
Table/Floor Mount or Wall Mount.
The distorted hemispherical
image of the fisheye camera can
be converted into a
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conventional rectilinear
projection , a split-
window , a 4 split-
window with 3 enlarge
windows and 1 original image
window, an enlarged
window and the original fisheye
view .
Date and time
Signed in User Account
Logout
About contains version and
product information
Enclosed with the user manual
Setup button
Shutdown button
13. Main View Area – This area contains the actual video feed(s).
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6.2. View Setup
6.2.1. Switching Between Different Screen Divisions
Creating and Using New Screen Divisions
When a view is created, it has a default screen division setting, however when using
the view, it may be useful to change the number of screen divisions. This does not
create a different view, but divides the existing view into a new set of divisions.
To perform this function within the view, simply click the button corresponding to
the view that you want to use. The buttons are located in the area above the main
view window.
After you have clicked on the desired view, the cameras will be divided into
separate pages in the selected view; the formula is 36/selected view number. For
example, a one view will have a 36 pages of views and a 1+5 view will be 36/6, 6
pages of views.
Auto-flipping Pages
When multiple pages of screen divisions exist, you may choose to automatically flip
between the pages by clicking on the button. Clicking the button again will
end the automatic flip function.
Screen Division Page Use
The page number is displayed to the right of the view buttons. Clicking on the
arrow button to the right of the page number or clicking on the current screen
partition button will scroll through the pages in order. Clicking on the arrow button
to the left of the page number will scroll through the pages in reverse order.
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Fisheye View
Click the Fisheye button in the button area when using a fisheye camera. This will
bring out a selection of views for fisheye camera to have better view results.
Select according to the way your fisheye is installed to have a best viewing result,
Ceiling Mount, Table/Floor Mount or Wall Mount.
Icon
Description
Reference
conventional rectilinear
projection, panorama view
split-window, horizontal
view
4 split-windows: 3 enlarged
view windows and 1 original
fisheye window.
Place the different colored
boxes in the original fisheye
window on the upper right
corner to have detailed
views projected on the other
viewing windows.
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1 enlarged view window and
1 an original fisheye window.
Place the colored box in the
original fisheye window on
the upper right corner to
have a detailed view
projected.
original fisheye view
E-map
Click the E-map button in the button area to open an existing E-map or create an E-
map.
When there is an existing E-map, the E-map will be shown as below. You can click
the set camera on the map to see its surroundings. If there is an alarm, the set
camera on the E-map will begin flicking and you can have a better idea where the
event took place.
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When there is no E-map stored, the system will ask you to add an E-map. Follow
the steps below to create an E-map.
1. Prepare layout drawings or a map of the area being surveyed.
2. Click the Add button to bring out the Add Map window.
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3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
5. Click Save. Once successfully added, an E-map node will appear.
6. Go to the Camera List tab to drag and drop the cameras to the desired
location on the E-map to complete the E-map creation.
For camera relocation, click to select the cameras and then the
selected camera can be moved.
Go to VMS Setup > System > Map Editor in the setup to add another E-map
or any further setups.
Secondary Display
Click the Secondary Display button in the button area when you have the second
monitor, the view will be sent to the secondary display.
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6.3. Functionality Within Views
Right clicking an active window will cause a function list to appear. These are
settings and functions that can be changed within the live-view window.
6.3.1. Digital Zoom
Digital zoom increases the view size without increasing resolution. The digital zoom
function can be used within any panel (even in full screen mode) with the following
steps:
1. Right-click the panel that zoom is required on, and select Digital Zoom to
activate the function. A picture-in-picture showing the whole screen
framed by a yellow box will appear.
2. Use the mouse scroll to zoom into the center of the image. Scrolling forward
will zoom in, scrolling backward will zoom out. Click the corners of the box
and drag to the area of interest. The main picture will show the digitally-
zoomed output, while the picture and picture will display the entire view.
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6.3.2. Instant Playback
The instant playback function gives users the ability to instantly playback up to 45
minutes of video. Right-click the video panel that playback is required on, and
select Instant Play > [Time Length] to activate the function. A popup will open
with the desired playback. Time lengths available are dependent on, and will not
exceed the pre-alarm recording time set in Pre/Post Recording .
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The following table explains the buttons:
Snapshot
Audio volume
Time range can be set when viewing the
playback.
Full frame mode
Key frame mode
Saves video clips/Exports selected clips
Clear all the Cue-Ins and Cue-Outs
Set Cue-In marker for clip start
Set Cue-In marker for clip end
Automatic reply the clip.
(From Cue-in to Cue-Out)
Play backwards
Starts video playback
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Pause video playback
Stops video playback.
Jumps to the previous frame
Jumps to the next frame
Jumps to the previous segment
Jumps to the next segment
The play speed can be adjusted from 1x to 8x.
6.3.3. Manual Recording
When recording schedules are set, it may be necessary to manually record a video
stream, even when the schedule does not specify for recording. In this case right-
click the panel that recording is required on, and select Manual Record > [5, 10 or
30 minutes] to activate the function. The camera will record the stream for the
amount of time specified.
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6.3.4. Others
Image Settings
Camera image settings can also be accessed by right-clicking the panel containing
the camera video and selecting Others > Image Settings.
1. Adjust the following sliders to change the camera image:
Brightness – The overall lighting level of the image. This value can
be used to boost or reduce the apparent lighting of the image.
Saturation – The overall color intensity of the image. This value can
be used to boost or reduce overall color intensity.
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Contrast – The lighting difference between dark and light areas of
the image. This value can be used to boost or reduce apparent
differences in lighting.
Hue – The color cast of the image. This value can be used to
compensate for colored lighting or other color casting.
Sharpness – The edge contrast of the image. This value can be used
to make the picture appear clearer.
2. Click OK to save your changes.
3. Click Copy Settings to have the same settings applied to other cameras.
Once Copy Settings button is clicked, the following window will appear.
Select the cameras you’d like to have the same settings applied to save
time.
Note: Camera Image Settings can also be configured by right-click the camera entry
in the Camera List below the Live View, then click Image > Image.
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Insert
Image overlay
The panel can be replaced with a user overlay.
To overlay an image on top of a panel:
1. Right-click the panel and choose Others > Insert > Image. The system will
prompt you to choose an image file.
2. Choose an image file, valid image types are JPEG, BMP, TIF, PNG. Click Open
to open the file.
3. The image will be displayed in the panel. Click the red X in the top-right
corner to close the image.
HTML Overlay
The HTML overlay function allows simple integration of web applications in the VMS
by replacing one or more panels of the screen with an active browsing window. To
overlay an HTML form or website on top of a panel:
1. Right-click the panel and choose Others > Insert > HTML.
2. In the field, enter a URL or the path containing the HTML form. You may
also choose to click Browse and choose an HTML file.
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3. The HTML or website will be displayed in the panel. Click the red X in the
top-right corner to close the image.
Send to Large Channel
When the view with different sizes is selected, views in smaller divisions can be
switched to the larger division. To perform this action, right-click the panel
corresponding to the camera and choose Others > Send to Large Channel.
Reconnect
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In some cases it may be necessary to manually reset the connection to a camera.
To perform this action, right-click the panel corresponding to the camera and
choose Others > Reconnect.
Remove the Camera
The Cameras can be removed by clicking Others > Remove Camera.
Keep Video Length-Width Ratio / Resize to Fit Window
The image can be set as the length-width ratio or resize to fit window by clicking
Others > Keep Video Length-Width Ratio / Resize to Fit Window.
Object Counting (can only be set via remote client)
Object Counting result can be displayed (if it has been set) by clicking Others >
Object Counting.
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6.4. Full Screen View
6.4.1. Entering Full Screen View
From any view, you can switch to full screen mode by clicking on the full screen
button located above the main viewing window. Optionally you may also choose to
view a single frame in full screen mode by double clicking on the frame.
6.4.2. Exiting Full Screen Mode
To exit full screen mode, hit the ESC key on your keyboard.
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Chapter 7. Server Setup
This section deals with Server setup procedures.
7.1. Server Settings
7.1.1. General Server Settings
The following sections deal with Server settings that can be configured under the
Server Settings menu.
1. Click to bring out VMS Setup window and select System and then select
General Server Settings.
2. A tabbed window will appear providing the following configuration tabs: Storage
Quota and Time Settings.
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Storage Quota
In the Minimum Free Space field, the Minimum space required for storage is
shown. The storage will be last for 30 days. Click on the items in the Position
section and use the Up and Down buttons to change the storage priorities.
Time Setup
To set the server time click on the number you wish to change and enter a
value. Click OK to preserve the setting. The default time is set according to
the real-time clock on server.
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Time Synchronize
To synchronize the system time with the external server, check the
option ”Automatically synchronize time with external server” to enable this
functionality. And input the IP address of the external server in the External
Server field.
Check the option “Make this NVR as an NTP server” to enable this functionality.
And check the option “Apply to all camera” to make this NVR as an NTP server
and to have camera time and NVR time synchronized.
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7.1.2. To perform Notification Setting
1. Click to bring out VMS Setup window and select Alarm and then
select Email Notification or SMS Notification.
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2. Click Email Notification tab to continue.
SSL: Tick this option to enable SSL (Secure Sockets Layer) and to enhance
security.
Server Address: You may either enter the URL (such as smtp.abc.com) or IP
address of the SMTP server that the Server will use to deliver E-mail
notifications. The SMTP server configured here must support Unicode
Transformation Format-8 (UTF-8) encoding.
E-mail Receiver: Enter one or more E-mail addresses in the Recipients:
field. These address(es) will receive notifications from the Server. Multiple
addresses can be entered by separating individual addresses with semi -
colons “;”.
E-mail Sender: Enter a valid E-mail address in the field. This address will be
the default sender listed in E-mails sent from the Server.
Need Account Check: Tick this option to check.
Username: Enter the user name for the Server email account in the
Username field.
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Password: Enter the password for the Server email account in the Password
field.
(Optional) Click Test to send a test message to the E-mail addresses listed.
Conditions: Select a condition from the dropdown list to send out an email
notification.
E- Mail Title: Enter the subject of your notification E-mails, e.g., Server-
xxxsite1notification in the field.
E- Mail Content: Enter a short message in the large field to describe the
Server or a surveillance network.
3. Click the SMS Notification to continue.
Contact Number: Enter the phone numbers that will receive SMS
notifications. Be sure to include the area code, e.g., “86”, in front of phone
numbers. Use commas, “,” to separate individual phone numbers.
(Optional) If a SIM PIN is required, enter the PIN code in the PIN field. Note
that applying incorrect PIN code may disable your SIM card.
Note: To change the PIN code, remove the SIM card from your GSM modem. Use
a cell phone to change the PIN code and then re -install SIM card into the
GSM modem. Changing PIN codes is not recommended because a
configuration failure may disable your SIM card.
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