Surveon EMR2000, EMR5000, EMR8000 Quick Installation Manual

Only qualified service personnel should install and service this product in order to avoid risk of injury from
electrical shock and energy hazard.
Observe all ESD (Electro-static Discharge) procedures during installation to avoid damage to the recorder
and its components.

Warning!

User-provide Items

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QUICK INSTALLATION GUIDE

Installation

© by Surv eon Techn ology, In c. All rig hts res erved .

EMR Desktop Series

Rear View

1 Power Socket
2 e-SATA Port x1
3 USB Port x4

HDMI Port

LAN Port x2

Restore Button

USB Port x2
Safety Switch
Audio Ports

VGA Port

Kensington Lock-hole
COM Port

12V DC Power Port

EMR2000 Series

EMR5000 Series

EMR8000 Series

2
3

4
5
6

2
3

4

3
4

1

5

5

6

6
9

10

11

12

13

7

8

8

8

1

Hardware Overview

Front View

1

Note: The function of Video Back Up Button is reserved.

EMR5000 Series

EMR8000 Series

1 LCD Display
2 Enter Switch
3 Select Switch

LED Indicators

Power Switch

4
5
6

7

Front USB Connector

Video Back Up Button

EMR2000 Series

4 5

1 2 3 4 5

1 2 3 4 5

6

6 6

7

2

System Connections

3

●

●

Insert the LAN Cable to the LAN Port to a local network where your IP Camera reside.

(Connection to analog cameras is also available via an IP encoder).

●

Connect an external monitor capable of 32 bit or higher color quality to the VGA port to view the

Milestone XProtect interface.

Insert mouse, keyboard to the USB for installing Milestone XProtect Server on the EMR system.

Con nect cab les to th e rear pa nel por ts as fol lows:

Note:

Shaded areas are optional devices.

Poweri ng up EMR

4

LED Indicators

LCD Display Power Switch

1. Att ach the p ower ca ble to th e power s ocket o n the rea r panel .

2. (E MR8000 S erie s) Make su re the sa fety sw itch on t he rear p anel
is swi tched t o the “-” s ide, wh ich mea ns that i t is turn ed on.

3.

4. See i f the sys tem LED i s blink ing, wh ich mea ns that t he syst em
is sta rting u p.

5. Se e if the ne twork L ED has tur ned gre en, whi ch indi cates t hat
the po wer is on a nd netw ork is co nnect ed.

6. Se e if the HD D LED is on, w hich me ans tha t the har d drive c an
be acc essed .

7. The S erver na me and th e IP addr ess wil l
be sho wn on the L CD scre en.

Pres s the pow er swit ch.

(EM R5000/ 8000 se ries)

Q ME 2 5 8 0 A U R 1 0

1/4

Adding Hard Drives (Optional)

Hard Drive Installation Prerequisites

Purc hase ha rd driv es havi ng the sa me capa city an d using s ame int erfac e with the p re-in stall ed ones .

Inserting Hard Drive into Drive Tray

1. Op en the fro nt pane l of the EM R syste m.

2. Pre ss the re lease b utton ( indic ated by t he blue a rrow)
on the b ezel, t he beze l panel s hould o pen aut omati cally
and ge ntly pu ll out th e hard dr ive tra y.

3. Pl ace the ha rd driv e into th e drive t ray.
Make s ure the h ard dri ve’s int erfac e
conn ector i s the ope n side of t he driv e
tray a nd its la bel sid e facin g up. Adj ust
the dr ive’s l ocati on unti l the mou nting
hole s in the dr ive tra y are ali gned wi th
thos e on the ha rd driv e. Secu re the dr ive
wit h four sup plied f lat hea d screw s.

4. Wit h the tra y bezel o pen, in sert th e hard dr ive and
tray i nto the s ystem e nclos ure.

5. Cl ose the tr ay beze l.

6. Us e the smal l flat bl ade scr ew driv er to tur n the bez el lock
from t he unlo ck to loc k posit ion.

7. Repe at abov e steps t o insta ll othe r hard dr ives.

8. Cl ose the sy stem fr ont pan el when y ou are do ne inst allin g hard dr ives.

Password:

●

Quick Installation Guide x1

●

Product DVD x1 (including manuals)

●

Power Cord x1

Accessories

●

HDD Screw x20 (EMR2000 series)

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HDD Screw x40 (EMR5000/8000 series)

●

●

USB c ompati ble Key board a nd Mous e

LAN Ca ble

●

●

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Mon itor

●

(Op tional ) Hard Dr ives fo r extra s torage s pace
PC( s) with W indows X P (or abo ve) Use d as Remo te
Mil eston e Smart Cl ient Ma nagem ent Cen ter

USB D rive Use d for Ins talli ng Mile stone S mart Cl ient on

remo te PC(s )

4
5
6

7
8
9

10
11
12
13

Flat blade
Screwdriver

Philips

Screwdriver

●

●

Hard d rives a re pre- insta lled in t he EMR se ries. U sers ca n also ad d suppl ement ary har d drive s and do RA ID
con figura tions t hemse lves. P lease r efer to t he foll owing t able for m ore det ails.

IP Encoder

Analog Camera(s)

Remote Milestone XProtect Smart
Client Management Center

IP Camera(s)

Monitor

Internet

SELECT

ENTER

SMR Pro

Eth ernet Co nnect ion
USB C onnec tion
Vid eo/Mo nitor Co nnect ion

Mode l

EMR2 000

EMR5 000

EMR8 000

Numb ers of Pr e-ins talle d
Hard D rives

1 HDD

2 HDD

1 HDD

3 HDD

2 HDD

Spac e for Add ition al

Hard D rives

RAID O ption s for

Addi tiona l Hard Dr ives

Defa ult RAI D
Conf igura tion

N/A

N/A

N/A

RAID 5

RAID 1

1 HDD

0 HDD

4 HDD

2 HDD

6 HDD

N/A

N/A

RAID 0, 1 or abo ve

RAID 0, 1

RAID 0, 1 or abo ve

.

Note : (1) You s hould g o to Wind ows Disk M anage ment to a lloca te and fo rmat th e logic al driv es

(set t he bloc k size as 6 4K). You c an choo se to do th is befo re or aft er the RA ID conf igrat ion
is don e. (2) Pl ease re fer to Ad vance d RAID Co nfigu ratio n sect ion in th e EMR Ser ies Use r

Manu al for mo re deta ils.

.

Note : For mor e detai ls abou t the Wiz ards an d Manag ement A pplic ation , pleas e refer t o Miles tone

Ess entia l Admini strat or’s Ma nual. XPro tect

1. Do uble-c lick In tel Rap id Stor age Tec hnolo gy sho rtcut o n the des ktop.
The pr ogram w ill pro mpt for c reati ng disk v olume s.

You ca n see the cu rrent s tatus o f your di sk driv es on the r ight- hand si de.

Cli ck Creat e a custo m volum e on the le ft or the C reate b utton o n the top .

RAID Configuration through Intel Utility (for EMR2000/5000 Series)

3/4

2/4

Note : (1) Th e trial ve rsion c an be use d for 30 da ys. Als o, vide o chann els are l imite d to

the m aximum . You may pu rchas e licen ses for p erman ent use a nd chan nel

go to p3 E xtend ing Trai l Licen ses for M ilest one XPr otect s ectio n for more d etail s.

eig ht as
add ition s.
Plea se

Go to C: \XPro tect Es senti al\ and d ouble -clic k the ins talla tion fi le.
Cho ose Inst all Tria l and fo llow th e instr uctio ns to sta rt the in stall ation.

2. Se lect th e RAID typ e. Clic k Next to c ontin ue.

Installing Milestone XProtect Server on the EMR System

Starting Milestone XProtect Smart Client

Int el Rapi d Stora ge Technol ogy

Stau s Crea te Mana ge

Pref erenc es

Help

Curr ent Sta tus

Crea t

Your sys tem is fu nctio ning no rmall y.

Crea te a volu me by com binin g avail able di sks to en hance y our sto rage sy stem.

Crea te a cust om volu me

Mana ge

Clic k on any el ement i n the sto rage sy stem vi ew to man age its p roper ties.

Arra y_000 0

MILE STONE In itial izing 0 % compl ete

Array_ 0000

Creat

MILEST ONE
Tpye: RA ID5

2.0 TB

1.8 TB

1.8 TB

1.8 TB

Intern al disk
233 GB

Intern al disk

More he lp on thi s page

3

Stau s Crea te Manage

Pref erenc es

Help

1.S elect

2. Con figur e

3. Con firm

Inte l Rapid S torag e Technol ogy

Sele ct Volu me Type

Flexi ble dat a prote ction ( Recov ery)

Real- time da ta prot ectio n (RAID 1 )

Optimi zed di sk perfo rman ce (RAID 0 )

Effici ent dat a hosti ng and pr otect ion (RA ID 5)

Balan ced per forma nce and d ata pro tecti on
(RAID 1 0)

Prote ction

Perfor mance

Capac ity

Combi ne two di sks to cr eate a vo lume wh ere eac h disk
store s an exac t copy of t he data a nd prov ides re al-ti me
redun dancy.

More he lp on thi s page

Next

Cance l

5

Mil eston e XProt ect Ins talla tion

Milestone XProtect Level

Key Fea tures

XPro tect

Esse ntial

Numb er of Con necte d Camer as

Maxi mum Num ber of Us ers

Vide o Expor t Forma t

Web Cl ient

26

5

JPEG , AVI,
Nati ve Data base

Yes

1

7

RAID Configuration for Additional Hard Drives (Optional)

Hard d rives a re pre- insta lled in t he EMR se ries. U sers ca n also ad d suppl ement ary har d drive s and do
RAI D config urati ons the mselv es. Ple ase ref er to the f ollow ing tab le for mor e detai ls.

.

Note : You can a lso dow nload t he XProt ect ins talla tion fi le from M ilest one's w ebsit e at

http ://ww w.mil eston esys. com.

You mu st inst all Mil eston e XProte ct Serv er on the E MR syst em, whi le the XP rotec t Smart C lient c an be
ins talle d eithe r on the sys tem or on r emote P C(s).

To inst all Mil eston e XProt ect Sma rt Clie nt for rem ote man ageme nts:

1. Co py the Mil eston e XProt ect dir ector y from yo ur EMR se ries an d save it i n the USB d rive.

2. Ins ert the U SB driv e to PC(s ).

3. Do uble- click th e insta llati on file s and fol low the i nstru ction s to star t the ins talla tion.

.

Installing Milestone XProtect Smart Client on Remote PC(s)

The M ilest one XPro tect Ma nagem ent App licat ion Win dows wi ll prom pt afte r the XPr otect S erver
ins talla tion is co mplet e.

Basic System Settings through Wizards

Use t he wiza rds to con figur e the sur veill ance sy stem.

1. Ca mera and o ther ha rdwar e devic es, suc h as vide o encod ers, NV Rs, etc , can be ad ded to you r XProt ect
sys tem thro ugh the A dd Hard ware De vices w izard . If micr ophon es/sp eaker s are atta ched to a h ardwa re
dev ice, the y are aut omati cally a dded as w ell.

4. The S mart Cl ient wi ndow wi ll open .

3. Sp ecify yo ur logi n infor matio n in the fo llowi ng fiel ds.

Whe n ready, cl ick Con nect.

●

●

Authentication: Choose Windows authentication (current user), with which y

Server address: Type the IP address of your EMR server.

ou will be authenticated through

your current Windows login by default, and do not have to specify any user name or password.

1. Do uble-c lick th e Smart C lient s hortc ut on you r deskt op or sel ect Sta rt > Prog rams > Mi lesto ne
XPro tect Sm art Cli ent fro m Windo ws Star t Menu to s tart th e softw are.

2. Th e Smart Cl ient lo gin win dow wil l promp t.

.

Note : to Mi lesto ne XProt ect Ess entia l Admin istra tor’s M anual /Smar t Clien t User

manu al for mo re deta ils.

Ple ase refe r

.

Note : (1) Th e defaul t video r ecord ing pat h is unde r C:\. You s hould g o to Advanc ed Conf igura tion

> Hard ware De vices > C amera N ame on th e side ba r of

Win dows to ch ange it t o D:\ or ot her dri ve part ition s. (2) Au dio set tings s hould b e

disa bled un der

Mil eston e XProte ct Mana gemen t

Appl icati on

Adva nced Co nfigu ratio n for avo iding v ideo lo ss of ONV IF came ras.

2. You c an quick ly conf igure y our cam eras’s v ideo an d recor ding pr opert ies thr ough Co nfigu re Vide o and
Reco rding w izard .

3. Th e Adjust M otion D etect ion wiz ard hel ps you qu ickly c onfig ure you r camera s’ moti on dete ction
prop ertie s.

4. The C onfig ure Use r Acces s wizar d helps y ou quic kly con figur e clien ts’ acc ess to th e XProte ct serv er as
wel l as which u sers sh ould be a ble to us e clien ts.

.

Note : (1) You s hould g o to Wind ows Disk M anage ment to a lloca te and fo rmat th e logic al driv es

(set t he bloc k size as 6 4K). You c an choo se to do th is befo re or aft er the RA ID conf igrat ion
is don e. (2) Pl ease re fer to Ad vance d RAID Co nfigu ratio n sect ion in th e EMR Ser ies Use r
Manu al for mo re deta ils.

Mode l

EMR2 000

EMR5 000

EMR8 000

Numb ers of Pr e-ins talle d
Hard D rives

1 HDD

2 HDD

1 HDD

3 HDD

2 HDD

Spac e for Add ition al

Hard D rives

RAID O ption s for

Addi tiona l Hard Dr ives

Defa ult RAI D
Conf igura tion

N/A

N/A

N/A

RAID 5

RAID 1

1 HDD

0 HDD

4 HDD

2 HDD

6 HDD

N/A

N/A

RAID 0, 1 or abo ve

RAID 0, 1

RAID 0, 1 or abo ve