CAM3xxx Series
User Manual
Release 1.9
2
All Rights Reserved © Surveon Technology 2014
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology
Inc.
Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
Linux is a trademark of Linux Torvalds.
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
3
Revision History
Description
Date
1.0
Initial release: All the CAM3xxx series
models are put into this manual; both
hardware and software aspects are
covered.
April 2012
1.1
New model: CAM3371 added.
June 2012
1.2
New model: CAM3351 added.
September 2012
1.3
New models added.
August 2013
1.4
New bracket added for CAM3351 and UI
Modified.
October 2013
1.5
Add new controller icons
December 2013
1.6
New model: CAM3471MP added.
Feb. 2014
1.7
FW upgraded
June 2014
1.8
New models added
Sept. 2014
1.9
New models added
Oct. 2014
4
Table of Contents
Copyright Statement ......................................................................... 2
Revision History ............................................................................... 3
Table of Contents ............................................................................. 4
Safety Precautions ............................................................................ 9
Device Site Recommendations ............................................................ 10
Chapter 1. Product Overview ............................................................. 11
1.1. Network Camera Introduction ................................................... 11
1.2. Features and Benefits ............................................................. 12
1.3. Technical Specifications .......................................................... 14
Model List for CAM3xxx Series ........................................................ 14
Specifications for CAM3351/-3351R4/-3351R6 ..................................... 15
Specifications for CAM3361 ........................................................... 18
Specifications for CAM3361LV/-3461LV ............................................. 20
Specifications for CAM3371 ........................................................... 22
Specifications for CAM3371EM/-EV .................................................. 24
Specifications for CAM3471V/3471M/3471MP ...................................... 26
Specifications for CAM3571M/VP ..................................................... 28
Chapter 2. Hardware Overview .......................................................... 30
2.1. Overview ............................................................................. 30
CAM3xxx Series (except compact cameras) ........................................ 30
CAM3351 ................................................................................. 30
CAM3351R3/3361LV/3461LV .......................................................... 31
Rear View for CAM3xxx Series ........................................................ 31
(except compact cameras) ........................................................... 31
2.2. Dimensions .......................................................................... 32
Dimensions for CAM3xxx Series ...................................................... 32
(except compact cameras) ........................................................... 32
Dimensions for CAM3351 .............................................................. 32
5
Dimensions for CAM3351R3/3361LV/3461LV ....................................... 33
2.3. Functions ............................................................................ 34
Cable Functions for CAM3xxx Series ................................................. 34
(except compact cameras) ........................................................... 34
Cable Functions for CAM3351 ......................................................... 39
2.4. Installation ........................................................................... 42
Installation for CAM3xxx Series (except compact cameras) ..................... 42
Installation for compact cameras - CAM3351/3361LV/3461LV .................. 44
2.5. Camera Deployment ............................................................... 47
2.6. Before You Start .................................................................... 49
Chapter 3. Connecting to the Network Camera ....................................... 50
3.1. Connecting with a Web Browser ................................................ 51
Obtaining IP address through the IP Utility......................................... 51
Connecting to the Network Camera ................................................. 52
Logging into the System ............................................................... 52
Installing Active X Components in Internet Explorer .............................. 53
Logging Out of the System ............................................................ 54
Using the Help Interface .............................................................. 54
3.2. Connecting with an RTSP Player ................................................ 55
Connecting with a Mobile Device RTSP Player ..................................... 55
Chapter 4. Configuration through the Web Interface ................................ 56
4.1. Interface Layout .................................................................... 58
Control Descriptions ................................................................... 59
4.2. Settings ............................................................................... 62
General .................................................................................. 62
Basic Settings ...................................................................... 62
User Account ....................................................................... 64
Date & Time ....................................................................... 67
Network ................................................................................. 69
Network Configuration ........................................................... 69
Port Settings ....................................................................... 72
6
UpnP ................................................................................ 73
Wifi .................................................................................. 75
SNMP ................................................................................ 76
HTTPS ............................................................................... 78
Video & Audio Settings ................................................................ 80
Basic Settings ...................................................................... 80
Text Overlay Setting .............................................................. 81
Video Codec Setting .............................................................. 81
Image Appearance Settings ...................................................... 82
Image Appearance (for CAM3351)............................................... 82
Image Appearance (for CAM3361)............................................... 86
Image Appearance (for CAM3371)............................................... 91
Image Appearance (for CAM3471V/3471M/3471MP, CAM3571M/-VP,
CAM3371EV/-EM, CAM3351R3, CAM3361LV, CAM3461LV)................... 100
Video Streams .................................................................... 109
Video Streams (for CAM3471V/3471M/3471MP, CAM3571M/3571VP,
CAM3371EV/-EM, CAM3351R3, CAM3361LV, CAM3461LV)................... 113
ROI Settings ....................................................................... 115
Privacy Mask Setting ............................................................. 116
Audio Settings .................................................................... 117
PTZ ...................................................................................... 118
Recording ............................................................................... 119
Recording Basic Settings ........................................................ 119
Event Notification ..................................................................... 124
Event Server ...................................................................... 124
Event Alert Action ................................................................ 127
Motion Detection ................................................................. 128
Tampering Detection ............................................................ 131
DI & DO ............................................................................ 132
Event Settings .................................................................... 134
System .................................................................................. 141
MicroSD Card Management ...................................................... 141
7
Storage Status .................................................................... 141
Storage Management ............................................................ 142
System Status ..................................................................... 143
System Log ........................................................................ 144
Firmware Upgrade ............................................................... 145
Configuration Upgrade .......................................................... 145
Resetting to Factory Default Settings ......................................... 146
Export/Import & Reboot ........................................................ 148
Chapter 5. Configuration through the IP Utility .................................... 149
5.1. Overview ........................................................................... 151
5.2. Installing the IP Utility .......................................................... 151
5.3. IP Utility Basics ................................................................... 153
Starting the IP Utility ................................................................. 153
IP Utility Main Screen ................................................................. 153
Exiting the IP Utility .................................................................. 154
5.4. Camera Actions ................................................................... 155
Search ................................................................................... 155
Login .................................................................................... 156
Properties .............................................................................. 158
Delete from Tool ...................................................................... 160
Select All ............................................................................... 161
Rebooting Camera .................................................................... 162
Set IP .................................................................................... 163
Link to Camera Web Interface ...................................................... 165
Link to Camera ................................................................... 165
Link to Camera User Manager .................................................. 166
5.5. Camera Group Actions........................................................... 167
Add Group .............................................................................. 167
Delete Group ........................................................................... 169
Rename Group ......................................................................... 170
Move to Group ......................................................................... 172
8
Copy to Group ......................................................................... 174
5.6. Configuration Settings ........................................................... 176
Download Configuration .............................................................. 177
Update Configuration ................................................................. 178
5.7. Firmware Actions ................................................................ 179
Update Firmware ...................................................................... 179
5.8. Focus Tool ......................................................................... 181
9
Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
10
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:
Clean, dry, and free of excessive airborne particles.
Well-ventilated and away from heat sources such as direct sunlight
and radiators.
Clear of vibration or physical shock.
Away from strong electromagnetic fields produced by other devices.
Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.
Available with sufficient space behind the device for cabling.
11
Chapter 1. Product Overview
1.1. Network Camera Introduction
CAM3xxx series are professional network cameras that use Internet Protocol (IP) to
transmit video streams and control signals over networks. Capable of operating
over both LANs and WANs, they provide a complete budget-conscious remote
surveillance solution that are ultra clear and highly integrated. CAM3xxx series
combine a user-friendly interface and simplified installation with a powerful
feature set to provide users an easy upgrade path to new digital surveillance
system in a virtual environment. These highlights make CAM3xxx series ideal
choices for environments that require remote surveillance or video transmission.
12
1.2. Features and Benefits
3xxx series IP camera is a cutting-edge digital video transmission device. It can
compress and transmit real-time images of outstanding quality using a
reasonable amount of bandwidth through a standard TCP/IP network. The
following features make this IP camera an outstanding choice when building an
intelligent IP surveillance system:
High Video Quality
High image quality is essential in security surveillance applications. It is
important to be able to clearly capture an incident in progress and
identify persons or objects involved. A network camera gives exceptional
video quality, even greater than that of traditional analog cameras, which
means that more detail or larger areas can be covered.
H.264/MPEG-4/MJPEG Compression
Motion JPEG, MPEG-4, and H.264 (also known as MPEG-4 Part 10/AVC),
each employ different techniques to reduce the amount of data
transferred and stored in a network video system. Network cameras that
support multiple compression standards are ideal for maximum flexibility
and integration possibilities.
Dual Streaming
Dual-stream design enables simultaneous support of real-time video
monitoring, video recording, or mobile viewing applications which require
different resolutions, compression formats and frame rates.
MicroSD/SDHC card slot
IP surveillance relies on network connectivity, making it susceptible to
attacks on the network between the camera and recording facilities. With
onboard recording capability, our network cameras can truly be online
24/7. The microSD/SDHC card slot design ensures sufficient recording
capacity for an over-weekend period even at full frame rate and high
resolution.
13
Tampering Detection
This is an intelligent video analytics application available only in selected
network cameras in the market. When a camera is manipulated in any way
(e.g. accidental redirection, blocking, defocusing, spray-painted, covered
or damaged), it can automatically trigger recording and alert notifications.
Power-over-Ethernet
The built-in Power-over-Ethernet support reduces cabling and installation
costs, and enables users to consolidate power facilities for higher
reliability. With PoE, a camera can still operate in the event of a power
failure if it is connected to a centralized backup power with an
Uninterruptible Power Supply.
IR LED Illuminators
With the built-in IR illuminators, the camera is capable of working in low
light conditions, with a range up to 30m.
Outdoor Housing Design
CAM3xxx series has been designed for use of under harsh environmental
conditions. Its IP66 weather-proof housing can withstand rain and dust.
The built-in heater and fan ensures the camera will continue working even
at temperatures as low as -20℃ and as high as 50℃.
14
1.3. Technical Specifications
Model List for CAM3xxx Series
CAM3351
Full HD D/N Bullet IP Camera
CAM3351R4
2 Megapixel D/N Bullet IP Camera
CAM3351R6
2 Megapixel D/N Bullet IP Camera
CAM3361
2MP D/N Bullet IP Camera with Individual ISP
CAM3361LV
2 Megapixel D/N Outdoor Bullet IP Camera
CAM3461LV
3 Megapixel D/N Outdoor Bullet IP Camera
CAM3371
2MP D/N Bullet IP Camera with Individual ISP
CAM3371EV
2MP P-iris D/N Bullet IP Camera
CAM3371EM
2MP P-iris D/N Bullet IP Camera
CAM3471V
3MP HDR D/N Outdoor Bullet IP Camera
CAM3471M
3MP Auto Focus D/N Outdoor Bullet IP
Camera
CAM3471MP
3MP Auto Focus D/N Outdoor Bullet IP
Camera
CAM3571M
5MP Auto Focus D/N Bullet Network Camera
CAM3571VP
5MP P-Iris D/N Bullet Network Camera
15
Specifications for CAM3351/-3351R4/-3351R6
Model Name
CAM3351
CAM3351R4
CAM3351R6
Description
Full HD D/N
Bullet IP Camera
2 Megapixel D/N Bullet IP Camera
Image Sensor
1/2.7" 2
megapixel
progressive scan
CMOS
1/2.8” megapixel SONY Exmor CMOS
Lens
4.2mm, F1.6
f4.2 mm, F1.8
f6.0 mm, F2.0
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (15M)
Yes (20M)
Min Illumination
0.01 Lux @ F1.2
(B/W)
0.1 Lux @ F1.2
(Color)
0.01 Lux @ F1.4 (B/W)
0.1 Lux @ F1.4 (Color)
Iris Control
N/A
Fixed
Viewing Angle
Diagonal: 64.0°
Horizontal:56.0°
Vertical: 32.0°
Diagonal: 89°
Horizontal: 71°
Vertical: 49.5°
Diagonal: 60°
Horizontal: 47°
Vertical: 35°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/30 ~ 1/50,000 s
1/1 ~ 1/1,000,000 s
Video
Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
25 fps at 1080P
(1920 x 1080)
30 fps at SXGA
(1280 x 1024)
30 fps at HD720
(1280 x 720)
30 fps at D1 (720
x 480)
30 fps at VGA
(640 x 480)
30 fps at QVGA
(320 x 240)
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
16
Video Control
AGC (Auto Gain
Control),
AWB (Auto White
Balance),
AES (Auto
Electronic
Shutter),
BLC (Back Light
Compensation),
Image
Adjustment
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
Luminance Control
WDR
2D/3D De-noise
ROI
Edge Enhancement
Lens Correction
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K ~ 10Mbps, VBR, CBR, controller frame rate and quality
Intelligent Video
Motion Detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video Jack
N/A
Audio
N/A
Audio
Compression
N/A
Audio
Input/Output
N/A
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or
video clip by FTP
or email, record
to NAS, record to
local storage,
trigger DO
Send snapshot or video clip by FTP or email, record
to NAS, record to local storage, trigger DO
Supported
Protocols
IPv4, ARP, TCP,
UDP, ICMP,
DHCP, NTP,
DDNS, SMTP,
FTP, HTTP, CIFS,
PPPoE, UPnP,
RTP, RTSP, RTCP,
3GPP
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP,
DDNS, SMTP, SNMP, FTP, HTTP, HTTPS, CIFS, PPPoE,
UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF
Ethernet
10/100 Base-T / RJ45
Local Storage
N/A
microSD/SDHC x 1
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
Microsoft IE 6.0 or above
Software
Surveon VMS
2.4.7
Surveon VMS 2.6
17
Temperature
Operation: -10~50°C (14~122°F)
Storage: -30~60°C (-22~140°F)
Humidity
5 to 90%
Power
12VDC 1.5A；PoE
(IEEE 802.3af)
with Class 3
PoE (IEEE 802.3af ) with Class 3
Power
Consumption
Max. 7W (w/o
Heater)
Max. 9W (w/o Heater)
Dimension
75mm x 76mm x
172mm
(2.46” x 2.49” x
5.64”)
Length: 165mm, Diameter: 75mm
Weight
Net: 667g (1.47
lb.)
Gross: 1014g
(2.24 lb.)
Net: 600g
With bracket: 800g
Certification
Safety: LVD
EMC: FCC, CE
IP66
18
Specifications for CAM3361
Model Name
CAM3361
Description
2M D/N Bullet IP Camera with Individual ISP
Image Sensor
1/2.7" 2 megapixel progressive scan CMOS
Lens
2.8 - 11 mm varifocal lens, F1.4
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (20M)
Min Illumination
0.01 Lux @ F1.2 (B/W)
0.1 Lux @ F1.2 (Color)
Iris Control
DC drive
Viewing Angle
Diagonal: 99°~37.3°
Horizontal: 79.3°~29.8°
Vertical: 59.5°~22.4°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/30~1/50,000s
Video Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
25 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic Shutter),
BLC (Back Light Compensation),
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K~6Mbps, VBR, CBR, controller frame rate and quality
Intelligent Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video JacK
Yes (BNC)
Audio
N/A
Audio Compression
32KHz, ADPCM
Audio
Input/Output
3.5mm phone jack
19
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email,
record to NAS,
record to local storage,
trigger DO
Supported
Protocols
IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP,
DDNS, SMTP, FTP, HTTP, CIFS, PPPoE,
UPnP, RTP, RTSP, RTCP, 3GPP
Ethernet
10/100 Base-T / RJ45
Local Storage
microSD/SDHC slot x 1 (Class 4/Class 6 only)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7 (32 bit)
Browser
Microsoft IE 6.0 or above
Software
VMS2.4.1
Temperature
Operation: -25~50°C (-13~122°F)
Storage: -30~60°C (-22~140°F)
Humidity
5 to 90%
Power
12VDC 1.5A; PoE (IEEE 802.3af) with Class 3
Power
Consumption
Max. 9W (w/o Heater )
Max. 15.4W (w/ Heater & PoE 802.3af)
Dimension
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Weight
Net: 1400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Certification
Safety: LVD
EMC: FCC, CE
IP66
20
Specifications for CAM3361LV/-3461LV
Model Name
CAM3361LV
CAM3461LV
Description
2 Megapixel D/N Outdoor Bullet
IP Camera
3 Megapixel D/N Outdoor Bullet
IP Camera
Image Sensor
1/2.8” megapixel SONY Exmor CMOS
1/2.5” megapixel progressive scan
CMOS
Lens
f3-10.5 mm varifocal lens, F1.4
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (20M)
Min Illumination
0.01 Lux @ F1.4 (B/W)
0.1 Lux @ F1.4 (Color)
0.01 Lux @ F1.4 (B/W)
0.1 Lux @ F1.4 (Color)
Iris Control
Auto Electronic Control
Viewing Angle
Horizontal: 100°~30°
Horizontal: 100°~30°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/1 ~ 1/1,000,000 s
Video Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
20 fps at QXGA (2048 x 1536)
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
Luminance Control
WDR
2D/3D De-noise
ROI
Edge Enhancement
Lens Correction
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K~10Mbps, VBR, CBR, controller frame rate and quality
Intelligent Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video JacK
N/A
21
Audio
N/A
Audio Compression
N/A
Audio
Input/Output
N/A
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email, record to NAS, record to local
storage, trigger DO
Supported
Protocols
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP,
DDNS, SMTP, SNMP, FTP, HTTP, HTTPS, CIFS, PPPoE,
UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF
Ethernet
10/100 Base-T / RJ45
Local Storage
microSD/SDHC x 1
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7 (32 bit)
Browser
Microsoft IE 6.0 or above
Software
VMS2.6
Temperature
Operation: -10~50°C (14~122°F)
Humidity
5 to 90%
Power
PoE (IEEE 802.3af) with Class 3
Power
Consumption
Max. 9W (w/o Heater)
Dimension
Length: 165mm, Diameter: 75mm
Weight
NET: 600g
With bracket: 800g
Certification
Safety: LVD
EMC: FCC, CE
IP66
22
Specifications for CAM3371
Model Name
CAM3371
Description
2MP D/N Bullet IP Camera with Individual ISP
Image Sensor
1/2.8" 2 megapixel SONY Exmor CMOS
Lens
3 - 9 mm moto lens, F1.2
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (20M)
Min
Illumination
0.01 Lux @ F1.2 (B/W)
0.1 Lux @ F1.2 (Color)
Iris Control
DC drive
Viewing Angle
Diagonal: 148.4°‐ 43.8°
Horizontal: 121.2°‐ 38.1°
Vertical: 62.1° ‐ 21.3°(CAM3371)
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/30~1/50,000s
Video
Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
25 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic Shutter),
BLC (Back Light Compensation),
HLC (High Light Compensation),
3D Noise Reduction,
DEFOG,
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K~6Mbps, VBR, CBR, controller frame rate and quality
Intelligent
Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video JacK
Yes (BNC)
Audio
2 Way Audio
23
Audio
Compression
32KHz, ADPCM
Audio
Input/Output
3.5mm phone jack
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email,
record to NAS,
record to local storage,
trigger DO
Supported
Protocols
IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP,
DDNS, SMTP, FTP, HTTP, CIFS, PPPoE,
UPnP, RTP, RTSP, RTCP, 3GPP
Ethernet
10/100 Base-T / RJ45
Local Storage
microSD/SDHC slot x 1 (Class2/Class 4/Class 6)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7 (32 bit)
Browser
Microsoft IE 6.0 or above
Software
VMS2.4.7
Temperature
Operation: -25~50°C (-13~122°F)
Storage: -30~60°C (-22~140°F)
Humidity
5 to 90%
Power
12VDC 1.5A; PoE (IEEE 802.3af) with Class 3
Power
Consumption
Max. 10W (w/o Heater )
Max. 15.4W (w/ Heater & PoE 802.3af)
Dimension
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Weight
Net: 1400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Certification
Safety: LVD
EMC: FCC, CE
IP66
24
Specifications for CAM3371EM/-EV
Model Name
CAM3371EM
CAM3371EV
Description
2MP P-iris D/N Bullet IP Camera
Image Sensor
1/2.8" 2 megapixel SONY Exmor CMOS
Lens
f3-10.5 mm auto focus lens, F1.4
f3-10.5 mm varifocal lens, F1.4
SNR
50dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (30M)
Min
Illumination
0.005 Lux @ F1.4 (B/W)
0.05 Lux @ F1.4 (Color)
Iris Control
P-iris
Viewing Angle
Horizontal: 100°‐ 30°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/1~1/000,000s
Video
Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
Luminance Control
WDR
2D/3D De-noise
ROI
Edge Enhancement
Lens Correction
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K~10Mbps, VBR, CBR, controller frame rate and quality
Intelligent
Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video JacK
N/A
Yes (BNC)
Audio
2 Way Audio
25
Audio
Compression
16KHz, ADPCM/G.711
Audio
Input/Output
3.5mm phone jack
Alarm In/Out
1/1, terminal block
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email,
record to NAS,
record to local storage,
trigger DO
Supported
Protocols
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP,
NTP,DDNS, SMTP, SNMP, FTP, HTTP, HTTPS,
CIFS, PPPoE,UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF
Ethernet
10/100 Base-T / RJ45
Local Storage
microSD/SDHC slot x 1 (Class2/Class 4/Class 6)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
Microsoft IE 6.0 or above
Software
VMS2.6
Temperature
Operation: -40~50°C (-40~122°F)
Humidity
5 to 90%
Power
12VDC 1.5A; PoE (IEEE 802.3af) with Class 3
Power
Consumption
Max. 9W (w/o Heater )
Max. 27W (w/Heater & DC Power)
Dimension
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Weight
Net: 1400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Certification
Safety: LVD
EMC: FCC, CE
IP66
26
Specifications for CAM3471V/3471M/3471MP
Model Name
CAM3471V
CAM3471M
CAM3471MP
Description
3M HDR D/N Outdoor Bullet IP
Camera
3M Auto Focus D/N Outdoor Bullet
IP Camera
Image Sensor
1/3" 3 megapixel progressive scan CMOS
Lens
2.8 - 12 mm varifocal lens, F1.4
3 - 9 mm motorized lens, F1.2
SNR
48dB
WDR
Yes (HDR, 100 dB)
Day/Night ICR
Yes
IR LED
Yes (Max. 30M on limited shutter)
Min Illumination
0.01 Lux @ F1.2 (B/W)
0.1 Lux @ F1.2 (Color)
Iris Control
DC drive
DC drive
P-Iris
Viewing Angle
Diagonal: 135°~35°
Horizontal: 93°~28.7°
Vertical: 53°~16.2°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/2 ~ 1/1,000,000
Video Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 2048 x 1536
Video FPS
30 fps at QXGA (2048 x 1536)
60 fps at 1080P (1920 x 1080)
60 fps at SXGA (1280 x 1024)
60 fps at 720P (1280 x 720)
60 fps at D1 (720 x 480)
60 fps at VGA (640 x 480)
60 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control)
AWB (Auto White Balance)
AES (Auto Electronic Shutter)
HDR
Luminance Control
2D/3D De-noise
Edge Enhancement
Lens Correction
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K ~ 10Mbps, VBR, CBR, controller frame rate and quality
Intelligent Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video Jack
Yes (BNC)
N/A
Audio
2 way audio
27
Audio Compression
32KHz, ADPCM
Audio Input/Output
3.5mm phone jack
Alarm In/Out
1/1, terminal block
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email, record to NAS, record to local
storage, trigger DO
Supported Protocols
IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS,
PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP
Ethernet
10/100 Base-T / RJ45
Local Storage
microSD/SDHC x 1
(Class 4/Class 6)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
Microsoft IE 6.0 or above
Software
VMS 2.4.8
Temperature
Operation: -40°C~ 50°C (-40°F~122°F)
Storage: -30°C ~ 60°C (-22°F~140°F)
Humidity
5 to 90%
Power
12VDC 1.5A；PoE (IEEE 802.3af) with Class 3
Power Consumption
Max. 9W (w/o Heater )
Max. 15.4W (w/ Heater & PoE 802.3af)
Dimension
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Weight
Net:1,400g (3.09lb.)
Gross:2,170g (4.8lb.)
Certification
Safety: LVD
EMC: FCC, CE, GOST
IP66
28
Specifications for CAM3571M/VP
Model Name
CAM3571M
CAM3571VP
Description
5M Auto Focus D/N Bullet
IP Camera
5M P-Iris D/N Bullet
IP Camera
Image Sensor
1/2.5" 5 megapixel progressive scan CMOS
Lens
4.5 - 9 mm auto focus lens, F1.2
3.3 – 10.5 mm varifocal lens, F1.4
SNR
48dB
WDR
Yes
Day/Night ICR
Yes
IR LED
Yes (Max 30M, on 1/1 Exposure)
Min
Illumination
0 Lux (IR LEDs on)
0.1 Lux @ F1.2 (Color)
Iris Control
DC drive
P-Iris
Viewing Angle
Diagonal: 98.5°‐ 43.8°
Horizontal: 80.5°‐ 38.1°
Vertical: 41.3° ‐ 21.3°
Diagonal: 126°‐ 40°
Horizontal: 98°‐ 32°
Vertical: 72° ‐ 24°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/1 ~ 1/1,000,000 s
Video
Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 2560 x 1920
Video FPS
14 fps at QSXGA (2560 x 1920)
21 fps at QXGA (2048 x 1536)
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at 720P (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic Shutter),
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K~20Mbps, VBR, CBR, controller frame rate and quality
Intelligent
Video
Motion detection,
Tampering Detection
(blocked, redirected, defocused, or spray-painted)
Video JacK
N/A
BNC
Audio
2 Way Audio
29
Audio
Compression
32KHz, ADPCM
Audio
Input/Output
3.5mm phone jack
Alarm In/Out
1/1, terminal block
Video Buffer
5 second pre-alarm, 30 second post-alarm
Event Action
Send snapshot or video clip by FTP or email,
record to NAS,
record to local storage,
trigger DO
Supported
Protocols
IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP,
DDNS, SMTP, FTP, HTTP, CIFS, PPPoE,
UPnP, RTP, RTSP, RTCP, 3GPP, ONVIF
Ethernet
10/100 Base-T / RJ45
Local Storage
microSD/SDHC slot x 1 (Class 4/Class 6)
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7 (32 bit)
Browser
Microsoft IE 6.0 or above
Software
VMS2.4.8
Temperature
Operation: -40~50°C (-40~122°F)
Storage: -30~60°C (-22~140°F)
Humidity
5 to 90%
Power
12VDC 1.5A; PoE (IEEE 802.3af) with Class 3
Power
Consumption
Max. 9W (w/o Heater )
Max. 15.4W (w/ Heater & PoE 802.3af)
Dimension
105mm x 218.8mm x 191.41mm
(3.44” x 7.18” x 6.28”)
Weight
Net: 1400g (3.09lb.)
Gross: 2,170g (4.8lb.)
Certification
Safety: LVD
EMC: FCC, CE, GOST
IP66
30
Chapter 2. Hardware Overview
2.1. Overview
CAM3xxx Series (except compact cameras)
CAM3351
1. Sunshield
2. Lens
3. IR LED
4. Light Sensor
5. Camera Bracket
31
CAM3351R3/3361LV/3461LV
Rear View for CAM3xxx Series
(except compact cameras)
Please remove the cover.
Reset Button
microSD/SDHC Card Slot
Status LED Indicator
32
2.2. Dimensions
Dimensions for CAM3xxx Series
(except compact cameras)
Unit: mm (inches)
Dimensions for CAM3351
Unit: mm (inches)
33
Dimensions for CAM3351R3/3361LV/3461LV
Unit: mm (inches)
34
2.3. Functions
Cable Functions for CAM3xxx Series
(except compact cameras)
5
1
1
8
6
7
microSDHC
RESET
STATUS
35
Please look into the following table for cable options:
CAM3351
CAM3361
CAM3371
CAM3371EV
CAM3371EM
CAM3471V
CAM3571VP
CAM3471M
CAM3471MP
CAM3571M
CAM3351R3
CAM3361LV
CAM3461LV
Audio In/Out
Connector
Optional
Optional
Optional
Optional
Network
Connector
Power
Connector
I/O Terminal
Connector
Optional
Optional
Optional
Optional
Video Out
Connector
1. Audio In/Out Connector
Audio In/Out are both for 3.5mm jacks. Audio-in provides for an external
mono microphone. Audio out can be connected to a public address system
or an active speaker with a built-in amplifier. A pair of headphones can
also be attached.
2. Status LED Indicator
The LED will light up after the camera has successfully completed the boot
process. The Status LED indicator in the rear of the camera can be set to
light whenever the unit is accessed, or be shut off.
Status
LED
(rear)
Green
Shows steady green for normal operation, flashing
when the camera is accessed.
Note: The Status LED can be configured to be
unlit.
Amber
Steady during startup, reset to factory default or
when restoring settings.
Flashes every 0.2 sec during firmware upgrade.
(On:0.2 sec, Off: 0.2 sec)
Note: Startup or reboot may have failed if the status LED shows
steady amber for over 1 minute.
Unlit
No network connection.
3. Reset Button
Pressing the reset button will restore the camera to its factory default
settings, as described in Resetting to the Factory Default Settings.
4. MicroSD/SDHC Card Slot
The microSD/SDHC card slot can be used for local recording and firmware
upgrade.
36
Note: Apacer 4GB Class 6/Transcend 8GB Class 6/Kingston 16GB Class 2,
SanDisk 16GB Class 2/SanDisk 32GB Class 4 MicroSDHC card are
recommended, since they have passed the SD Card QVL (Qualified
Vender List) test.
5. Video Out Connector (CAM3361 only)
Video Out Connector is used for connecting monitors with BNC ports.
6. Network Connector
The camera connects to the network via a standard RJ-45 network
connector. The camera detects the speed of the local network
(10/100BaseT). The camera also supports PoE (Power-over-Ethernet), and
can be powered directly through the network cable.
7. Power Connector
The power connector is provided for solutions without PoE.
8. I/O Terminal Connector
The I/O terminal connector provides an RS-485 interface, one transistor
output, two digital inputs, and connection points for auxiliary DC power
and GND.
The I/O terminal connector provides the interface to:
1 transistor output - For connecting external devices such as relays
and LEDs. Devices can be activated by Output buttons on the Live
View page or by an Event. The output will show as active (in Event
Configuration > Port Status) if the alarm device is activated.
2 digital inputs - An alarm input for connecting devices that can
toggle between an open and closed circuit, for use with devices
such as PIRs, door/window contacts, glass break detectors, etc.
When a signal is received the state changes and the input becomes
active (shown under Event Configuration > Port Status).
Auxiliary Power and GND
37
GND
Pin 1
Ground
Description
12V Auxiliary DC Power
(not to power this
camera)
Pin 2
Electrically
connected in
parallel with the
connector for the
power supply, this
pin provides an
auxiliary connector
for main power to
the unit. This pin
can also be used to
power auxiliary
equipment with a
maximum current of
100mA.
Voltage: 12V DC,
Max: 1.2W
DI1(Digital Input)
Pin 3
Connect to GND to
activate, or leave
floating (or
unconnected) to
deactivate.
Must not be exposed
to voltages greater
than 30V DC
DI2 (Digital Input)
Pin 4
Connect to GND to
activate, or leave
floating (or
unconnected) to
deactivate.
Must not be exposed
to voltages greater
than 30V DC
DO(Digital Output)
Pin 5
Uses an opencollector NPN
transistor with the
emitter connected
to the GND pin. If
used with an
external relay, a
diode must be
connected in
parallel with the
load, for protection
against voltage
transients.
Max load = <100mA
Max voltage = 24V DC
(to the transistor)
RS-485A
Pin 6
Data transmission
connector for
control of external
devices. (ex.
Pan/Tilt scanners)
Tx
RS-485B
Pin 7
Data transmission
connector for
control of external
devices. (ex.
Pan/Tilt scanners)
Tx
38
39
Cable Functions for CAM3351
1. Power Connector
The power connector is provided for solutions without PoE.
2. Network Connector
The camera connects to the network via a standard RJ-45 network
connector. The camera detects the speed of the local network
(10/100BaseT). The camera also supports PoE (Power-over-Ethernet),
and can be powered directly through the network cable.
3. Reset Cable
To reset the device to the factory default settings:
1.) Make sure the device is in operation mode.
2.) Poke the little hole on the reset cable cover or press and hold the
red button with a needle after removing the cable cover until the
camera restarts (about 2 seconds). The status LED will change to
amber during startup.
3.) When the status indicator changes back to green (which may take up
to 1 minute), the process is complete. The default IP address is
192.168.88.10 if not assigned by a DHCP server.
40
4.) Note:
(1) Resetting to the factory default settings using the reset cable will
cause all parameters (including IP address) to be reset. To reset the
unit without changing parameters, disconnect and reconnect the
power connector.
(2) Camera resets can also be performed under System > Reset To
Factory Default on the web interface.
41
Cable Functions for CAM3351R3/3364LV/3341LV
1. Network Connector
The camera connects to the network via a standard RJ-45 network
connector. The camera detects the speed of the local network
(10/100BaseT). The camera also supports PoE (Power-over-Ethernet),
and can be powered directly through the network cable.
42
2.4. Installation
Installation for CAM3xxx Series
(except compact cameras)
1. Use the screw hole indicator sticker to mark the desired camera position
on the ceiling. Use the sticker as a guide, and make one cable entry hole
and four screw holes on a flat surface with the electric drill.
2. Fix the camera bracket on the surface with screws and screw anchors.
3. Run the cable through the bracket.
4. Join the camera with the bracket.
5. The bracket is suggested to be tightened after positioning the camera to
ensure the weatherproof characteristics of the camera are maintained.
Use the L type hexagon spanner to screw the bracket joint tight.
43
6. Remove the front cover with a Phillips head screwdriver, unscrew the
zoom puller on the lens and adjust the desired view angel as needed. Re-
tighten the zoom puller. Unscrew the focus puller on the lens and adjust
the focus as required. Re-tighten the focus puller and install the front
cover back on the camera.
Zoom puller
Focus puller
Note: (1) Cover removal is not required on models with motorized lenses
(CAM34xxM/35xxM/3371). (2) Please check the live view after the
camera is logged in.
44
Installation for compact cameras CAM3351/3361LV/3461LV
1. Use the camera bracket to mark the desired camera position on a flat
interface. Make one cable entry hole and three screw holes on the surface
with the electric drill.
2. Fix the camera bracket on the surface with screws and screw anchors.
45
3. Join the camera with the bracket. Loose the connecting screw to adjust the
camera’s viewing point to upward, downward, left and right.
46
The bracket is suggested to be tightened after positioning the camera to
ensure the waterproof characteristics of the camera are maintained.
4. Connect the camera to the network with the network connector.
5. PoE (802.3af) is supported. You can also connect the power connector to the
power adapter, and then connect the adapter to a power outlet.
6. Check if the live view display normally after the camera is logged in. Please
refer to Logging to the System section for more details.
47
2.5. Camera Deployment
Camera Deployment for CAM3xxx Series
(except compact cameras)
microSD card slot
NAS
FTP
Email server
Microphone
Router
Router
Client
Client
microSD
microSDHC
RESET
STATUS
Speaker
Rear View
Internet
AlarmSensor
48
Camera Deployment for compact cameras -
CAM3351/3361LV/3461LV
49
2.6. Before You Start
Please prepare a PC with Windows (XP or above) and web browsers (Internet
Explorer 6.0 or above) installed.
50
Chapter 3. Connecting to the
Network Camera
This section demonstrates how to connect to the network camera through two
methods:
Web Browser – A simple web-based interface. Internet Explorer is the
recommended web browser for use with network cameras, and our
examples will be from this browser. Usage on other browsers will be
similar.
RTSP Player – These include common streaming media players, such as
RealPlayer or Quicktime Player. These players can provide live view of
the camera using the Real-Time Streaming Protocol (RTSP).
51
3.1. Connecting with a Web Browser
Obtaining IP address through the IP Utility
The IP address can be obtained using the IP Utility in your product CD:
1. Double click Start SearchToolInstall.exe to begin the utility installation.
2. After the installation is complete, click the Auto Search button or click
Camera > Search in the menus.
The camera search will begin, and a status bar will display the search
progress.
3. The details of the camera will display after the search is finished.
Note: (1) The search may take up to 2 minutes, depending on your network
configuration. (2) If your network does not have DHCP service, the
default IP address is 192.168.88.10.
52
Connecting to the Network Camera
Launch the web browser (Microsoft ® Internet Explorer 6.0 or higher is
recommended). Enter the IP address of the network camera in the address
bar of your browser and press enter.
You can also Click the Link to Camera button or click Camera > Link to
Camera in the IP Utility menu bar. The camera’s live view webpage will
open in a browser window.
Logging into the System
The following information will prompt for logging in:
Username – The username for the domain. Default is always admin.
Password – The password for the domain. Default is always admin.
Click OK.
53
Installing Active X Components in Internet Explorer
You may be prompted to install ActiveX® components when accessing the
network camera’s Live View page; click Yes when prompted. You will be able
to access the camera after installation is completed. Under Windows, this
action may require administrator privileges.
If the dialog box suggests that you are not allowed to install ActiveX
components, try resolving the problem using the following steps:
1. In Internet Explorer, open Tools> Internet Options> Security. Click the
Custom level button.
2. Search for Download signed ActiveX controls. Under this heading select
Prompt and then click OK.
3. Continue installing the Active X components.
4. After installing ActiveX, go to Tools> Internet Options> Trusted
Websites> Sites and add the IP Address of the camera.
54
Logging Out of the System
Logging off of the camera can be performed by closing the browser window.
Users can also choose to click the Logout link located at the top of the
screen.
Using the Help Interface
While using the web interface, you may click on the Help link located under
the title bar. This will bring up a pop-up containing the IP Camera Help
manual.
55
3.2. Connecting with an RTSP Player
Connections through RTSP Media Players such as Real Player and QuickTime
Player are supported. We will use Real Player as an example in this section.
1. Launch Real Player.
2. Select File > Open URL, to open a URL dialog box.
3. Enter the camera URL in the address bar.
Note: The format for RTSP is: rtsp://<IP Address>/<Access>, where
<Access> can be found at Settings> Network> Port Settings> RTSP
Setting. By default the <Access> value should be stream1 and
stream2.
4. Click OK, the stream should begin playing.
Connecting with a Mobile Device RTSP Player
In order to access streaming video on 3GPP mobile devices, please make sure
the network camera is already online and connected to the Internet. In the IP
field under the IP Address section of the window, enter the IP address of the
IP camera.
1. Change the settings under Settings > Video & Audio > Stream2: Set
the image format as MJPEG4, resolution as QVGA (320x240 or below,
and constant bit rate as 128 Mbps or below.
2. Launch the RTSP Player on the 3GPP mobile device and enter the URL
address for the camera. The video should start playing.
Note: The format for RTSP is: rtsp://<IP Address>/<Access>, where
<Access> can be found at Settings> Network> Port Settings> RTSP
Setting. By default the <Access> value should be stream1 and
stream2.
56
Chapter 4. Configuration through
the Web Interface
Camera configurations can be done through web interface and IP Utility.
**For web interface, please look into this chapter; for IP Utility, please refer
to Chapter 5.
Web Interface
IP Utility
General
Basic Settings
V X User Account
V
X
Date & Time
V
X
Network
Network Configuration
V
Set IP Only
Port Settings
V
X
UpnP
V
X
Wifi Setting
V
X
Video & Audio Settings
Basic Settings
V X Image Appearance Settings
V X Video Streams
V X Audio Settings
V X PTZ
RS-485 Settings/PTZ Settings
V
X
Recording
Recording Basic Settings
V X Recorded File Management
V
X
Event Notification
Event Server
V
X
Motion Detection
V
X
Tampering Detection
V
X
DI & DO
V
X
Event Settings
V
X
System
MicroSD Card Management
V X System Status
V V System Log
V
X
Firmware Upgrade
V
V
Resetting to Factory Default Settings
V
X
57
Export/Import
V
X
Reboot
V
V
Camera Search
X V Login
V
V
Properties
X
V
Delete from Tool
X
V
Clearing and Setting Status
X
V
Camera Group Actions
X
V
Configuration Settings
X
V
Focus Tool
X
V
58
4.1. Interface Layout
This section demonstrates the layout of the network camera’s main interface.
The 4 main areas on the interface are:
1. Menu Bar - The links on this bar allow users to toggle between live-
view and settings screens, as well as logout and pull up the help menu.
2. Live View Controls - These controls allow users to configure the live
view streams and camera live view functionality.
3. Button Bar - These controls allow the user to quickly access common
features such as live view window resizing, video and still frame
capture, interface language, and audio controls.
4. Live View Window - This portion of the screen displays the stream
selected in the Live View Control section of the web interface.
59
Control Descriptions
Control
Description
Adjust Window Size: When clicked, the display window
size can be adjusted manually to fit the screen. The
screen size changes back to the actual image size
(resolution).
Full-Screen: Goes to full-screen when clicked; press
“ESC” to return to windowed view.
Image Capture: When clicked, captures the current
screen as an image in a new pop-up window. The
location for saving the image can be changed under
Settings > Recording> Recording Basic Settings. The
file name is set to “Camera Name”+yyyymmdd_hhmmss
(the Camera Name can be changed under Settings >
General> Basic Settings).
Manual Record: When clicked, records the current live
video. Stops recording when clicked again. The location
for storing the video can be changed under Settings >
Recording > Recording Basic Settings.
Audio-In: Turned off by default; clicking once allows
audio to be transmitted from a local microphone to the
camera. Clicking again stops audio transmission.
Multiple users may access the live view page and
receive audio from the camera, but only one user at
once is allowed to send audio to the camera.
Mute: Mutes the audio captured by the camera when
clicked, un-mutes the audio when clicked again.
Volume: Sets to the current computer volume; Dragging
the slider adjusts the volume.
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Control
Description
Language: Sets the UI language. Available
languages include English, Simplified Chinese,
and Traditional Chinese.
Streams: Allows users to choose which camera
stream to view. The indicator above the stream
will turn light green when the stream is selected.
Video Format: Sets the compression format for
the current stream. Available formats are H.264,
MPEG4, and MJPEG.
Image size (resolution): Sets the resolution of
the stream currently selected. Options are
available for each stream: 1536P (2048 x 1536),
1080P (1920 x 1080), SXGA (1280 x 1024), 720P
(1280 x 720), VGA (640 x 480), QVGA (320 x 240)
for stream 1 and VGA (640 x 480), QVGA (320 x
240), QQVGA (160 x 120) for stream 2.
Digital Zoom: When clicked, activates digital
zoom in the current live-view stream. 2 options
are available when clicked:
Zoom In
Zoom Out
To set the digital output as high voltage or
ground or off can be done here.
To magnify the image, change its focal length
to vary its view from 0 to 16.
Change the depth of field by adjusting the Near
and Far steps.
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Control
Description
AutoFocus can be achieved by pressing this
button.
P-IRIS level can be adjusted Manually or
Automatically.
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4.2. Settings
Camera settings may be changed by clicking on the Settings link located in
the title bar. This will bring up a menu list of configuration menus for all
major camera settings.
General
General setting menus are found under Settings > General.
Basic Settings
Basic settings may be accessed under General > Basic Settings. The following
settings can be made:
Host Name: by default set to "model name + MAC address"; displays
on the center of the main page. Users may replace the default name
with a new name consisting of alphanumeric characters, spaces and
the ":" character.
Camera Name: by default set to "model name"; after selecting
Camera Name” from Settings > Video & Audio > Basic Settings, the
Camera Name will show on the display. Users may replace the default
name with a new name consisting of alphanumeric characters, spaces
and the ":" character.
System Status LED: changes the behavior of the status LED on the
front of the camera. There are four possible behaviors:
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o LED on when camera is on - LED default on, flashing during
camera access.
o LED on during camera access - LED default off, flashing during
camera access
o LED off during camera access - LED default on, off during
camera access
o LED always off - LED always off
Click OK to save or Cancel to abort the changes before you leave the page.
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User Account
The User Account section, found under General > User Account, controls the
user account information and privileges.
There are two pre-configured accounts:
admin - This is the default administration account, and cannot be
deleted.
guest - This is an account with only live view capability.
There are also two basic settings under user account settings:
Enable access without login - Checking the checkbox will allow users
to view the camera stream without having to login.
Maximum number of simultaneous viewers limited to - Enter a
number from 1 to 10 in this field to limit the number of users that can
view the live view stream for this camera. This option will only be
displayed once you add an account.
Click OK to save or Cancel to abort the changes before you leave the page.
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Adding Accounts
In General > User Account under the User Account heading, click on “Add”.
Up to 10 accounts can be added to the system.
All User Names and Passwords must be combinations of alphanumeric
characters, “:”, “-“, “_” between 4 and 20 characters in length, and must
begin with an alphabet letter. Fill out the following fields:
User Name - The identifier name used to login to the system.
User Group - The system allows for 2 types of users.
o Administrator - Administrators have full access privileges.
o Operator - Operators can only access the live view page.
Password - A passkey used to control user access. The password must
be a combination of alphanumeric characters, “:”, “-“, “_” between 4
and 20 characters in length, and must begin with an alphabet letter.
This password should be retyped in the Confirm password field, to
ensure that the correct key is saved.
Click OK when finished to add the user to the system.
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Editing Accounts
In General > User Account under the User Account heading, select an
existing account by clicking on the account entry. The entry will be
highlighted in yellow. Clicking Edit will allow you to change the following
fields:
User Group - The system allows for 2 types of users.
o Administrator - Administrators have full access privileges.
o Operator - Operators can only access the live view page.
Password - A passkey used to control user access. The password must
be a combination of alphanumeric characters, “:”, “-“, “_” between 4
and 20 characters in length, and must begin with an alphabet letter.
This password should be retyped in the Confirm password field, to
ensure that the correct key is saved.
Click OK when finished to save any changes.
Note: Only accounts that are not currently logged-in can be edited.
Deleting Accounts
In General > User Account under the User Account heading, select an
existing account by clicking on the account entry. The entry will be
highlighted in yellow. Click Remove and, when prompted to confirm deletion,
click OK to remove the account.
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Date & Time
Date and time settings can be accessed at General > Date & Time.
Current Date & Time displays the current system date and time.
Time Zone Settings
The time zone can be set using the dropdown menu. This menu is only
applicable when selectable when Synchronize with NTP Server is chosen
under Time Settings.
Time Settings
There are 3 ways to set the system time:
Synchronize with NTP server - NTP is a protocol for synchronizing
the system clock to an external server. If this option is chosen, enter
the IP address of a known NTP server in the NTP Server field. You
must also choose the appropriate time zone under Time Zone Settings.
Manual update - Updates the time manually. Choose the appropriate
date and enter a time for the system.
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Synchronize with computer time - Synchronizes the time with the
computer’s internal clock.
Day Light Saving
Users can set the Day Light Saving Time by ticking on Enable Day Light
Saving.
Click OK to save or Cancel to abort the changes before you leave the page.
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Network
The network settings, including network configuration, port configuration,
and universal plug and play (UPnP) settings are used to configure camera
connectivity. These settings are found under the Settings > Network context.
Network Configuration
These settings are used to configure basic network access for the camera.
They are found under Network > Network Configuration.
Most of these settings vary with your specific hardware setup; therefore the
defaults are set for common SOHO level usage. If you are using the camera in
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an enterprise environment, please check with your IT department to
determine the correct settings for this section.
IP & DNS Settings
These settings are used determine the IP address of the network camera.
Get IP address automatically - Automatically acquires IP address from
a DHCP service. This is the default setting.
Use fixed IP address - Sets a fixed IP address. You must also manually
fill in IP address, Subnet mask, Default gateway, Primary DNS, and
Secondary DNS fields. The network camera can be connected to the
network upon completion.
IPV6 & DNS Settings
This only works if your network environment and hardware equipment
support IPv6.
Get IPv6 address automatically – the network camera will listen to
router advertisements and be assigned with a link-local IPv6 address
accordingly.
Use fixed IPv6 address - Sets a fixed IPv6 address. You must also
manually fill in IP address, Prefix length, Default gateway, Primary
DNS, and Secondary DNS fields. The network camera can be connected
to the network upon completion.
PPPoE Settings
This feature is disabled by default. Connecting to the network using PPPoE
(Point-to-Point Protocol over Ethernet) requires a user name and password
from your ISP (Internet Service Provider). Select Enable PPPoE and fill in
valid user name and password to connect the camera to the Internet.
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DDNS Settings
DDNS (Dynamic Domain Name Server) is a protocol that enables the camera
to maintain a static connection address, even when its IP changes. Access
using this feature is disabled by default.
Connecting using DDNS requires registration on third-party websites for DDNS
services. Select desired DDNS service website, check the Enable DDNS option,
and fill in valid user name and password. You can then access the camera
through the registered domain name.
Click OK to save or Cancel to abort the changes before you leave the page.
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Port Settings
Ports are a software construct used to multiplex the transmission information
to and from the camera. They act as separate endpoints within an IP address
where software "listens" for incoming information. This section, which can be
accessed under Network > Port Settings, includes HTTP Port Settings, RTSP
Settings and RTP Multicast Settings.
Note: The default port numbers in this section are, for the most part, well-
known or commonly known values. We recommend that they not be
changed unless there is a specific reason to do so.
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HTTP Port Settings
The HTTP port number is used access the camera via the HTTP protocol.
The LiveView Port number is used to transmit live-view information.
RTSP Settings
Real-Time Streaming Protocol (RTSP) is a protocol used to establish and
control media sessions between end points.
You may change the access name for stream 1, stream 2, the RTSP port
number, the RTP port for video, the RTCP port for video, RTP port for audio,
and RTCP port for audio.
Note: The RTP port number must be an even number. After entering the
RTP port number, the RTCP port number will automatically be set to
the RTP port number + 1.
RTP Multicast Settings
Tick Enable RTP Multicast to set up multicast via the RTP protocol. The
RTP Multicast video/audio port and group address can also be set.
Click OK to save or Cancel to abort the changes before you leave the page.
UpnP
Universal plug and play (UPnP) is a protocol that simplifies the
implementation of networks by allowing new hardware to connect seamlessly
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to a network. The settings for this feature can be found under Network >
UPnP.
To enable UPnP, first check the Enable UPnP box. If you wish to change the
default values, there are two fields that can be edited.
Friendly Name - An identifier for the camera on the network.
Interval - The time between camera-sent UPnP updates.
Click OK to activate UPnP or Cancel to abort the changes before you leave
the page. Once activated, the camera will be visible to other devices on the
network.
Note: If the computer does not have UPnP installed, you can add it by going
to Start > Control Panel > Add or Remove Programs. In the Add or
Remove Programs page, select Add/Remove Windows Components >
Networking Services and click Details. Select UPnP from the popup
window, and OK out to install UPnP services.
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Wifi
Wifi functionality is not supported for CAM3xxx series.
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SNMP
The Simple Network Management Protocol is an application layer protocol
that facilitates the exchange of management information between network
devices. It helps network administrators to remotely manage network devices
and find, solve network problems with ease. The settings for this feature can
be found under Network > SNMP.
The SNMP consists of the following three key components:
1. Manager: Network-management station (NMS), a server which executes
applications that monitor and control managed devices.
2. Agent: A network-management software module on a managed device
which transfers the status of managed devices to the NMS.
3. Managed device: A network node on a managed network. For example:
routers, switches, bridges, hubs, computer hosts, printers, IP telephones,
network cameras, web server, and database.
Before configuring SNMP settings on the this page, please enable your NMS
first.
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To enable SNMP, check the Enable SNMPv1, SNMPv2c box.
Select this option and enter the names of Read/Write community and Read
Only community according to your NMS settings. For example: 111/222.
check the Enable SnMPv3
This option contains cryptographic security, a higher security level, which
allows you to set the Authentication password and the Encryption password.
Security name: According to your NMS settings, choose Read/Write or
Read Only and enter the community name.
Authentication type: Select MD5 or SHA as the authentication method.
Authentication password: Enter the password for authentication (at least
8 characters).
Encryption password: Enter a password for encryption (at least 8
characters).
Click OK to activate SNMP or Cancel to abort the changes before you leave
the page. Once activated, the camera will be visible to other devices on the
network.
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HTTPS
Hypertext Transfer Protocol Secure (HTTPS) is a communications protocol for
secure communication over a computer network, with especially wide
deployment on the internet.
Select Create Self-Signed Certificate Automatically and click “Create” to
have the certification authority automatically. Once succeed, you will see
the Certificate Info in the next section of this web page.
Click “Remove” to delete the set certificate if you wish to change the
setting.
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Or Select Self-Signed Certificate Manually and click “Create” to have the
certification authority manually. A window will be prompted for creating
certificate information.
Edit the information in the files if necessary and click “OK” to confirm the
setting. Once succeed, you will see the Certificate Info in the next section of
this web page.
Click “Remove” to delete the set certificate if you wish to change the
setting.
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Video & Audio Settings
Video and audio are the heat of a network camera's functionality. The
settings for video and audio can be found under Settings > Video & Audio.
Under this section, you can access basic video and audio settings, video
appearance parameters, video stream settings, as well as audio parameters.
Basic Settings
Basic settings pertain to simple live-view tweaks. These parameters can be
found under Video & Audio > Basic Settings.
Video Orientation
In certain mounting situations, the default video output may not be oriented
correctly. This setting allows you to change the orientation of the output
video.
o Flip - flips the image vertically.
o Mirror - flips the image horizontally.
BNC Out
o NTSC
o PAL
o Disable
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Stream Buffer
o Off
o On
FPS\BitRate Display
o Off
o On
Text Overlay Setting
The text overlay involves is the text displayed in the black bar at the top of
the output screen. You can display multiple text messages at the same time.
(Only the camera name will display if the resolution is 160 x 120).
Include Date - Displays the current date.
Include Time - Displays the current time.
Camera Name - Displays the name of the camera.
Video Codec Setting
H.264 profile can be further set to:
BaseLine - restricts the encoder to certain basic features only for mobile
applications.
Main - is used for standard-definition digital TV broadcasts that use the
MPEG-4 format as defined in the DVB standard.
High - is used for high-definition broadcasts and disc storage applications.
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Image Appearance Settings
These settings, found under Video & Audio > Image Appearance, deal with
the video output of the camera. There are two tabs, Image Attributes and
Sensor Configuration, as well as Advanced Settings.
Image Appearance (for CAM3351)
These parameters deal with the image lighting and color. All parameters are
values ranging from (0) to (100). Dragging the slider to the right increases the
value, while dragging to the left lowers the value. The adjustments will be
displayed in real-time in the window to the left of the sliders.
Brightness - Adjusts the perceived light intensity of the image.
Note: In certain situations, the sensor may experience banding issues. In
these cases, please raise the brightness.
Saturation – Adjusts the colorfulness of a color relative to its own
brightness.
Contrast – Adjusts the overall difference in the light vs dark areas.
Sharpness - Adjusts the edge contrast of the image.
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Sensor Configuration
The Sensor Configuration can be accessed by clicking on the tab to the right
of the Image Attributes tab. The following parameters can be changed:
D-WDR - Specifies if the wide dynamic range (WDR) function is
activated. If activated, the WDR function will attempt to preserve
detail at contrast extremes.
o D-WDR Level- Specifies the WDR correction level ranging from
1 (least) to 10 (most).
Advanced Settings
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Lens Type - Chooses the lens type installed on the camera.
o Fix Lens –A fixed lens is installed, and DC-iris adjustments are
not possible.
o DC-IRIS – A lens with an adjustable DC-iris is installed, and
connected to the port at the back of the camera.
Frequency - The user can choose to compensate for 50Hz or 60Hz
lighting.
Denoise – Removes video noises.
White Balance - This setting allows users to choose the color
balancing method used.
o AWB - Automatically chooses white level.
o MWB - The user must specify the red and blue gain levels to
achieve the correct white level.
R Gain - The gain applied to the red video channel.
B Gain - The gain applied to the blue video channel.
Max Shutter Speed –users can choose the Max Shutter Speed from
1/30, 1/60, 1/120, 1/1000 and 1/10000.
Min Shutter Speed –– users can choose the Min Shutter Speed from
1/30, 1/60, 1/120, 1/250, 1/500, 1/750, 1/1000, 1/1500, 1/2000,
1/10000 and 1/100000.
AGC Gain - Automatic gain control (AGC) adjusts the video gain level
to a variety of inputs. This setting provides a baseline value for the
AGC. Values higher than this will be darkened, and values that are
lower will be brightened. AGC should be adjusted so that the area of
interest is best lit.
Day/Night Mode - Sets the day (color) and night (black and white, IR
cut filter off where applicable.) Night mode sacrifices color
information to produce a clear picture with less light.
o Auto - The camera will determine when the light levels require
a switch.
Night Threshold - The threshold which the camera will
switch to night mode.
Day Threshold - The threshold which the camera will
switch back to day mode.
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o Day mode - Forces day mode.
Chroma Suppress - Reduces the false color phenomena.
o Night mode - Forces night mode.
o Schedule for day mode - Allows the user to set a time for
day/night transitions.
From: - The time, in hours and minutes, when the
camera will be in day mode.
To: - The time, in hours and minutes, when the camera
will switch to night mode.
Click OK to save or Cancel to abort the changes before you leave the page.
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Image Appearance (for CAM3361)
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Day/Night Mode Adjust
Mode Panel
Day/Night Mode - Sets the day (color) and night (black and white, IR cut
filter off where applicable.) Night mode sacrifices color information to
produce a clear picture with less light.
Auto - The camera will determine when the light levels require a switch.
o Night Threshold - The threshold which the camera will switch to
night mode.
o Day Threshold - The threshold which the camera will switch back
to day mode.
P-IRIS
o Auto – Adjust the P-Iris automatically.
P-Iris Sensitivity
P – Iris Level
o Manual –Adjust the P-Iris manually.
P – Iris Level
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Day mode - Forces day mode.
o Chroma Suppress - Reduces the false color phenomena.
P-IRIS
o Auto – Adjust the P-Iris automatically.
P-Iris Sensitivity
P – Iris Level
o Manual –Adjust the P-Iris manually.
P – Iris Level
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Night mode - Forces night mode.
P-IRIS
o Auto – Adjust the P-Iris automatically.
P-Iris Sensitivity
P – Iris Level
o Manual –Adjust the P-Iris manually.
P – Iris Level
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Schedule for day mode - Allows the user to set a time for day/night
transitions.
o From: - The time, in hours and minutes, when the camera will be
in day mode.
o To: - The time, in hours and minutes, when the camera will
switch to night mode.
P-IRIS
o Auto – Adjust the P-Iris automatically.
P-Iris Sensitivity
P – Iris Level
o Manual –Adjust the P-Iris manually.
P – Iris Level
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Image Appearance (for CAM3371)
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Day/Night Mode Adjust
Mode Panel
Day/Night Mode - Sets the day (color) and night (black and white, IR cut
filter off where applicable.) Night mode sacrifices color information to
produce a clear picture with less light.
Auto - The camera will determine when the light levels require a switch.
o Night Threshold - The threshold which the camera will switch to
night mode.
o Day Threshold - The threshold which the camera will switch back
to day mode.
One Push AF
o Focus can be arranged to near or far.
o Wide and Tele can also be arranged to have a better range.
o Focus Calibration can be achieved by pressing the
“Calibration” to have a best focus result.
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Day mode - Forces day mode.
o Chroma Suppress - Reduces the false color phenomena.
One Push AF
o Focus can be arranged to near or far.
o Wide and Tele can also be arranged to have a better range.
o Focus Calibration can be achieved by pressing the
“Calibration” to have a best focus result.
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Night mode - Forces night mode.
One Push AF
o Focus can be arranged to near or far.
o Wide and Tele can also be arranged to have a better range.
o Focus Calibration can be achieved by pressing the
“Calibration” to have a best focus result.
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Schedule for day mode - Allows the user to set a time for day/night
transitions.
o From: - The time, in hours and minutes, when the camera will be
in day mode.
o To: - The time, in hours and minutes, when the camera will
switch to night mode.
One Push AF
o Focus can be arranged to near or far.
o Wide and Tele can also be arranged to have a better range.
o Focus Calibration can be achieved by pressing the
“Calibration” to have a best focus result.
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Image Attributes
These parameters deal with the image lighting and color. All parameters are
values ranging from (0) to (100). Dragging the slider to the right increases the
value, while dragging to the left lowers the value. The adjustments will be
displayed in real-time in the window to the left of the sliders.
Brightness - Adjusts the perceived light intensity of the image.
Note: In certain situations, the sensor may experience banding issues. In
these cases, please raise the brightness.
Contrast – Adjusts the overall difference in the light vs dark areas.
Saturation – Adjusts the colorfulness of a color relative to its own
brightness.
Sharpness - Adjusts the edge contrast of the image.
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Basic Settings
AGC Gain - Automatic gain control (AGC) adjusts the video gain level
to a variety of inputs. This setting provides a baseline value for the
AGC. Values higher than this will be darkened, and values that are
lower will be brightened. AGC should be adjusted so that the area of
interest is best lit.
Exposure - Sets how the camera captures images. Longer shutter
times allow more light into the sensor, resulting in a cleaner picture,
however longer shutter times can result in motion blur.
Max Shutter Speed – users can choose the Max Shutter Speed from
1/30, 1/60, 1/120, 1/1000 and 1/10000.
Min Shutter Speed – users can choose the Min Shutter Speed from
1/30, 1/60, 1/120, 1/250, 1/500, 1/750, 1/1000, 1/1500, 1/2000,
1/10000 and 1/100000.
o Slow Shutter – Slows the shutter speed to 1/2 or 1/4.
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Advanced Settings
Frequency - The user can choose to compensate for 50Hz or 60Hz
lighting.
Denoise – Removes video noises.
White Balance - This setting allows users to choose the color
balancing method used.
o AWB - Automatically chooses white level.
o MWB - The user must specify the red and blue gain levels to
achieve the correct white level.
R Gain - The gain applied to the red video channel.
B Gain - The gain applied to the blue video channel.
DWDR - Specifies if the wide dynamic range (WDR) function is
activated. If activated, the WDR function will attempt to preserve
detail at contrast extremes.
LSC(Lens Shading Compensation) - Lens shading is the reduction in
light falling on the image sensor away from the center of the image
caused by physical obstructions. To suppress the lens shading effect
on the corners is called the lens shading compensation. DEFOG-
Adjusts picture quality during bad weather conditions.
Defog - Adjusts picture quality during bad weather conditions.
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Sensor Attributes
Black light
o BLC (Backlight compensation) - Adjusts video gain to
automatically correct the exposure of objects that are strongly
backlit. This brightens the image, at the cost of overexposing
areas of high illumination.
BLC Area View - Users can choose to view the area for
BLC effect. When it is opened, you will see the grids
showing on the live view screen.
BLC Level
o HSBLC (High Suppression Backlight Compensation) - Backlight
compensation helps resolve detail in darker areas even when
brightly lit objects are in view. Highlight suppression goes
further, darkening full white areas to achieve optimum video
quality.
HSBLC Grid - Users can choose to view the areas for
HSBLC effect. When it is opened, you will see four
squares showing on the live view screen.
HSBLC Level
100
Image Appearance (for CAM3471V/3471M/3471MP, CAM3571M/-VP,
CAM3371EV/-EM, CAM3351R3, CAM3361LV, CAM3461LV)
Model Panel
Day/Night Mode - Sets the day (color) and night (black and white, IR
cut filter off when applicable.) Night mode sacrifices color
information to produce a clear image quality.
o Auto mode- The camera will determine when to switch.
o Day mode - Forces day mode.
Chroma Suppress - Reduces the false color phenomena.
Suppress Level – The strength of spatial frequency can
be adjusted from 0 to 100.
Suppress Start – Suppression can be started from 0 to
100.
Suppress End –Suppression can be ended from 0 to 100.
o Night mode - Forces night mode.
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