Surveillix DVS32-240-2T, DVS16-480-X, DVS16-480H-X, DVS32-240-X, DVS32-480-X User Manual

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XVS - DVS - HVS

Digital Video Recorder

User Manual

model no.

XVS4-120-X XVS16-240-X XVS16-240V-X DVS8-240-X DVS8-240H-X

DVS16-480-X DVS16-480H-X DVS32-240-X DVS32-480-X HVS16-240-X HVS16-480-X HVS16-480H-X HVS32-240-X HVS32-480-X

Please carefully read these instructions before using this product. Save this manual for future use.

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Surveillix™ XVS/DVS

User Manual

Manual Edition 29100AF – NOVEMBER 2009

Printed in USA

No part of this documentation may be reproduced in any means, electronic or mechanical, for any purpose, except as expressed in the Software License Agreement. Toshiba shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT, INCLUDING NEGLIGENCE.

This software and documentation are copyrighted. All other rights, including ownership of the software, are reserved to DVR Support Center. TOSHIBA, and Surveillix are registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere; Windows, and Windows XP are registered trademarks of Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of the respective owners.

The following words and symbols mark special messages throughout this guide:

WARNING:

follow directions could result in bodily harm or loss of life.

CAUTION:

follow directions could result in damage to equipment or loss of information.

Text set off in this manner indicates that failure to

LIMITED WARRANTY

DIGITAL VIDEO RECORDER

The Imaging Systems Division of Toshiba America Information Systems, Inc. (“ISD”) makes the following limited warranties. These

limited warranties extend to the Original End-User (“You[r]”).

Limited Two (2) Year Warranty of Labor and Parts

The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or

workmanship for a period of two years from the date of original retail purchase by the end-user. During this period, ISD will repair or replace a defective product or part with a new or refurbished item. The user must deliver the entire product to the Surveillix DVR Repair Facility. The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility. ISD reserves the right to substitute Factory Refurbished Parts and / or Factory Refurbished Product in place of those in need of repair.

Step-by-step Procedures – How to Obtain Warranty Service [1] Verify operation of the unit by checking the instruction manual and web site for the latest updates at

www.toshibasecurity.com

[2] If there is a defect in material or workmanship, contact the Surveillix DVR Support Center at (877) 855-1349 [877-855-1-FIX] to speak to

a technical support representative and schedule service.

[3] Arrange for delivery of the product to the Surveillix DVR Repair Facility. Products must be insured and securely packed, preferably in the original shipping carton. A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number. The Tracking Number should also be indicated on your documents. Charges for transportation and insurance must be prepaid by the end-user.

Critical Use Disclaimer

The product is not designed for any “critical applications.” “Critical applications” means life support systems, exhaust or smoke extraction applications, medical applications, commercial aviation, mass transit applications, military applications, homeland security applications, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. Accordingly, Toshiba disclaims any and all liability arising out of the use of the product in any critical applications.

Your Responsibilities The above warranty is subject to the following conditions: [1] You must retain the bill of sale or provide other proof of purchase. [2] You must schedule service within thirty days after you discover a defective product or part. [3] All warranty servicing of this product must be made by the Surveillix DVR Repair Facility. [4] The warranty extends to defects in material or workmanship as limited above, and not to any products or parts that have been lost or

discarded by user. The warranty does not cover damage caused by misuse, accident, improper installation, improper maintenance, or use in violation of instructions furnished by ISD. The warranty does not extend to units which have been altered or modified without authorization of ISD, or to damage to products or parts thereof which have had the serial number removed, altered defaced or rendered illegible.

ALL WARRANTIES IMPLIED BY STATE LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL D AMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply.

No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which an action m ust be commenced to enforce any obligation of ISD arising under this warranty or under any statute, or law of the United States or an y state ther eof, is her eby limited to one year from the date you discover or should have disco vered, the defect. This limitation does not appl y to implied warranties arising under state law. Some states do not permit limita tion of the time within which you may bring a n action beyond the limits provided by state law so the above provision ma y not apply to user. This w arranty gi ves the user specifi c legal righ ts, and us er ma y also have other rights, which may vary from state to state.

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. Imaging Systems Division

IMPORTANT SAFEGUARDS

Read Owner’s Manual – After unpacking this product, read the owner’s manual carefully, and follow all the operating and other instruction

Power Sources – This product should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supply to your home or business, consult your product dealer or local power company

Ventilation – Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

Heat – The product should be situated away from heat sources such as radiators, heat registers, stoves, or other products that produce heat.

Water and Moisture – Do not use this product near water. Do not exceed the humidity specifications for the product as detailed in this manual.

Cleaning – Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

Power Cord Protection – Power-supply cords should not be routed so that they are not likely to be walked on or pinched by items placed against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

Overloading – Do not overload wall outlets; extension cords, or integral convenience receptacles as this can result in a risk of fire or electrical shock.

Lightning – For added protection for this product during storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet. This will prevent damage to the product due to lightning and power line surges.

10.

Object and Liquid Entry Points – Never insert foreign objects into the NVR, other than the media types approved by Toshiba, as they may touch dangerous voltage points or short-out parts that could result in a fire or electrical shock. Never spill liquid of any kind on the product.

11.

Accessories – Do not place this product on an unstable cart, stand, tripod, bracket, or table. The product may fall, causing serious personal injury and serious damage to the product.

12.

Disc Tray – Keep fingers clear of the disc tray as it is closing. Neglecting to do so may cause serious personal injury.

13.

Burden – Do not place a heavy object on or step on the product. The object may fall, causing serious personal injury and serious damage to the product.

14.

Disc – Do not use a cracked, deformed, or repaired disc. These discs are easily broken and may cause serious personal injury and product malfunction.

IMPORTANT SAFEGUARDS, continued

Damage Requiring Service – Unplug the unit from the outlet and refer servicing to qualified service

15.

personnel under the following conditions:

a. When the power-supply cord or plug is damaged.

b. If liquid has been spilled, or objects have fallen into the unit.

c. If the unit has been exposed to rain or water.

d. If the unit does not operate normally by following the operating instructions. Adjust only

those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation.

e. If the unit has been dropped or the enclosure has been damaged.

f. When the unit exhibits a distinct change in performance - this indicates a need for

service.

Servicing – Do not attempt to service this product yourself as opening or removing covers may expose

16.

you to dangerous voltage or other hazards. Refer all servicing to qualified personnel.

Replacement Parts – When replacement parts are required, be sure the service technician has used

17.

replacement parts specified by the manufacturer or have the same characteristics as the original part. Unauthorized substitutions may result in fire, electric shock or other hazards.

Safety Check – Upon completion of any service or repairs to this unit, ask the service technician to

18.

perform safety checks to determine that the unit is in proper operating condition.

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NOTES ON HANDLING

Please retain the original shipping carton and/or packing materials supplied with this product. To ensure the integrity of this product when shipping or moving, repackage the unit as it was originally received from the manufacturer.

Do not use volatile liquids, such as aerosol spray, near this product. Do not leave rubber or plastic objects in contact with this product for extended periods of time. Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish.

The top and rear panels of the unit may become warm after long periods of use. This is not a malfunction.

NOTES ON LOCATING

Place this unit on a level surface. Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand.

If this unit is placed next to a TV, radio, or VCR, the playback picture may become poor and the sound may be distorted. If this happens, place the DVR away from the TV, radio, or VCR.

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NOTES ON CLEANING

Use a soft dry cloth for cleaning.

For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a dry cloth to wipe it dry. Do not use any type of solvent, such as thinner and benzene, as they may damage the surface of the DVR.

If using a chemical saturated cloth to clean the unit, follow that product’s instructions.

NOTES ON MAINTENANCE

This DVR is designed to last for long periods of time. To keep the DVR always operational we recommend regular inspection maintenance (cleaning parts or replacement). For details, contact the nearest dealer.

NOTES ON MOISTURE CONDENSATION

Moisture condensation damages the DVR. Read the following information carefully.

Moisture condensation occurs during the following cases:

When this product is brought directly from a cool location to a warm location.

When this product is moved to a hot and humid location from a cool location.

When this product is moved to a cool and humid location from a warm location.

When this product is used in a room where the temperature fluctuates.

When this product is used near an air-conditioning unit vent

When this product is used in a humid location.

Do not use the DVR when moisture condensation may occur.

If the DVR is used in such a situation, it may damage discs and internal parts. Remove any CD discs, connect the power cord of the DVR to the wall outlet, turn on the DVR, and leave it for two to three hours. After two to three hours, the DVR will warm up and evaporate any moisture. Keep the DVR connected to the wall and moisture will seldom occur.

WARNING

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE.

DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE.

DO NOT OPEN THE CABINET.

REFER SERVICING TO QUALIFIED PERSONNEL ONLY.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

RACK MOUNT INSTRUCTIONS

Elevated Operating Ambient – If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack

environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature (Tma) specified by the manufacturer.

Reduced Air Flow – Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the

equipment is not compromised.

Mechanical Loading – Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven

mechanical loading.

Circuit Overloading – Consideration should be given to the connection of the equipment to the supply circuit and the effect that

overloading of the circuits might have on over current protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

Grounding – Grounding of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other

than direct connections to the branch circuit (e.g. use of power strips).

FCC STATEMENT

INFORMATION TO THE USER: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL, STATE, AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS. TOSHIBA VIDEO SYSTEMS SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES.

UL NOTICE

Underwriters Laboratories Inc. has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock and casualty hazards as outlined in UL’s Standard for Safety UL 60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects if this product. UL MAKES NO REPRESENTATIONS, WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

CE NOTICE

This product is in conformity with the following European Directives:

ELECTROMAGNETIC COMPATIBILITY DIRECTIVE, 89/336/EEC

(as amended by 92/31/EECand by Article 5 of 93/68/EEC)

per the provisions of:

EN 55022:1994 EN 55022:1994 EN 55022:1994

EN 61000-3-2:1995 EN 61000-3-2:1995 EN 61000-3-2:1995

EN 61000-3-3:1995 EN 61000-3-3:1995 EN 61000-3-3:1995

CISPR 22:1997 CISPR 22:1997 CISPR 22:1997

LOW VOLTAGE DIRECTIVE, 73/23/EEC

(as amended by Article 13 of 93/68/EEC)

per the provisions of:

EN 60950-1: 2001 EN 60950-1: 2001 EN 60950-1: 2001

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Table of Contents

PREFACE .................................................................................................................................................................... 19

ABOUT THIS GUIDE .............................................................................................................................................. 19

TECHNICIAN NOTES ............................................................................................................................................. 19

INTRODUCTION .......................................................................................................................................................... 21

PRODUCT DESCRIPTION ..................................................................................................................................... 21

FEATURES ............................................................................................................................................................. 22

CONTROLS AND CONNECTIONS ............................................................................................................................. 23

FRONT PANEL CONTROLS .................................................................................................................................. 24

XVS .................................................................................................................................................................... 24

DVS / HVS .......................................................................................................................................................... 25

REAR PANEL CONNECTORS ............................................................................................................................... 26

XVS .................................................................................................................................................................... 26

4 Channel ...................................................................................................................................................... 26

16 Channel (240) ........................................................................................................................................... 27

16 Channel (240V) ......................................................................................................................................... 27

DVS/HVS ............................................................................................................................................................ 28

8/16 Channel ................................................................................................................................................. 28

32 Channel .................................................................................................................................................... 29

PCI Card Configurations ..................................................................................................................................... 30

240 PPS 8/16 Channel PCI Configuration ..................................................................................................... 30

240 PPS 32 Channel PCI Configuration ........................................................................................................ 30

480 PPS 16 Channel PCI Configuration ........................................................................................................ 30

480 PPS 32 Channel PCI Configuration ........................................................................................................ 31

H.264 240 PPS 8 Channel ............................................................................................................................. 31

H.264 480 PPS 16 Channel ........................................................................................................................... 31

GETTING STARTED ................................................................................................................................................... 33

IDENTIFYING INCLUDED COMPONENTS ............................................................................................................ 34

OPTIONAL COMPONENTS ................................................................................................................................... 35

KEYBOARD SETUP ............................................................................................................................................... 36

MOUSE SETUP ...................................................................................................................................................... 36

MONITOR SETUP .................................................................................................................................................. 37

POWER SETUP ...................................................................................................................................................... 37

MAKING CONNECTIONS ON AN XVS .................................................................................................................. 38

Connecting a Video Source ................................................................................................................................ 38

4 Channel ...................................................................................................................................................... 38

16 Channel .................................................................................................................................................... 38

Connecting Sensors to the XVS ......................................................................................................................... 39

4 Channel ...................................................................................................................................................... 39

16 Channel .................................................................................................................................................... 39

Connecting Control Outputs to the XVS ............................................................................................................. 40

16 Channel .................................................................................................................................................... 40

4 Channel ...................................................................................................................................................... 40

Looping Outputs ................................................................................................................................................. 41

Looping Output Termination ............................................................................................................................... 41

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xiv

Connecting a PTZ Camera ................................................................................................................................. 42

Attaching the 3-Pin PTZ Adapter ................................................................................................................... 42

Attaching the 4-Pin Adapter (240V PPS models) ........................................................................................... 42

MAKING CONNECTIONS ON DVS / HVS .............................................................................................................. 43

Connecting a Video Source ................................................................................................................................ 43

8 Channel ...................................................................................................................................................... 43

16 Channel .................................................................................................................................................... 43

32 Channel .................................................................................................................................................... 43

Connecting Sensors to the DVS / HVS ............................................................................................................... 44

Connecting Control Outputs to the DVS / HVS ................................................................................................... 44

Looping Outputs ................................................................................................................................................. 45

Looping Output Termination ............................................................................................................................... 45

8/16 Channel ................................................................................................................................................. 45

Connecting a PTZ Camera ................................................................................................................................. 46

Attaching the 3-Pin Adapter ........................................................................................................................... 46

Attaching the 4-Pin Adapter (240H & 480H models) ...................................................................................... 46

HARD DRIVE ARRAY (DVS / HVS ONLY) ............................................................................................................. 47

Swapping a Hard Drive ....................................................................................................................................... 47

TURNING ON THE DVR ......................................................................................................................................... 48

TURNING OFF THE DVR ....................................................................................................................................... 48

DVR BASICS ............................................................................................................................................................... 49

SETTING THE TIME AND DATE ............................................................................................................................ 50

ACCESSING THE DVR UTILITY ............................................................................................................................ 50

Exporting DVR Settings ...................................................................................................................................... 50

Importing DVR Settings ...................................................................................................................................... 51

Changing Video Format ...................................................................................................................................... 51

DISPLAY SCREEN ................................................................................................................................................. 52

Live Camera Options .......................................................................................................................................... 52

CAMERA VIEW ....................................................................................................................................................... 53

Recording Status Indicator ................................................................................................................................. 53

Special Recording .............................................................................................................................................. 53

SCREEN DIVISION BUTTONS .............................................................................................................................. 54

Custom Live View Divisions ................................................................................................................................ 55

SETUP OPTIONS ........................................................................................................................................................ 57

SETUP OVERVIEW ................................................................................................................................................ 58

CAMERA SETUP .................................................................................................................................................... 59

Set Up New Camera ........................................................................................................................................... 59

NETWORK VIDEO .................................................................................................................................................. 60

Connecting a Network Device ............................................................................................................................ 60

Connecting Manually ..................................................................................................................................... 60

Connecting with Camera Finder .................................................................................................................... 61

Assigning a Network Device to a Channel ..................................................................................................... 61

Assigning Audio Channels to a Network Device ............................................................................................ 62

Camera Configuration ........................................................................................................................................ 63

Displaying More Columns .............................................................................................................................. 63

Accessing the Configuration Menu ................................................................................................................ 63

HVR Upgrade and Registration .......................................................................................................................... 64

Locating the System ID .................................................................................................................................. 64



Obtaining the Unlock Code ............................................................................................................................ 64

Unlocking the Upgrade .................................................................................................................................. 65

Unlocking New Network Device .......................................................................................................................... 65

MOTION SETUP ..................................................................................................................................................... 66

Create a Motion Area ......................................................................................................................................... 66

Activating an Alarm on a Motion Event ............................................................................................................... 67

Regular Interval Recording ................................................................................................................................. 67

GENERAL SETUP .................................................................................................................................................. 68

Voice Warning .................................................................................................................................................... 68

Intensive Recording Overview ............................................................................................................................ 69

Using Intensive Recording ............................................................................................................................. 69

TV-Out Setup (Analog) ....................................................................................................................................... 69

TV-Out Setup (Multiplexer) ................................................................................................................................. 70

Configure Sequence Mode ............................................................................................................................ 70

Control Sequence Mode Display ................................................................................................................... 70

Control Multiplexer Mode Display .................................................................................................................. 71

Connecting to a Wide Screen Display ................................................................................................................ 71

Connecting a Second Monitor ............................................................................................................................ 71

Volume ............................................................................................................................................................... 72

Audio .................................................................................................................................................................. 72

Enabling Audio Recording ............................................................................................................................. 72

Enabling Live Audio ....................................................................................................................................... 72

Auto Sequence Setting ....................................................................................................................................... 73

Create Custom Auto Sequence ..................................................................................................................... 73

FRAME SETUP OVERVIEW .................................................................................................................................. 74

Frame Setup (4 Channel XVS) ........................................................................................................................... 74

Standard Models ................................................................................................................................................ 75

H.264 Models ..................................................................................................................................................... 76

Enable Video Out to Spot Monitor (4 Channel and H.264) ............................................................................ 76

Maximum PPS Table .......................................................................................................................................... 77

SCHEDULE SETUP ................................................................................................................................................ 78

Recording Schedule ........................................................................................................................................... 78

Sensor Schedule ................................................................................................................................................ 79

Create a Recording Schedule ............................................................................................................................. 80

Create a Sensor Schedule.................................................................................................................................. 80

Scheduling Alarm Events ............................................................................................................................... 80

Emergency Agent Schedule .......................................................................................................................... 80

Special Day Schedule ........................................................................................................................................ 81

Creating/Editing a ‘Special Day’ Schedule ..................................................................................................... 81

Deleting a ‘Special Day’ Schedule ................................................................................................................. 81

System Restart Setup ......................................................................................................................................... 82

Create System Restart Schedule ................................................................................................................... 82

SENSOR SETUP .................................................................................................................................................... 83

Configure Sensor Response ............................................................................................................................... 83

Activate PTZ Preset on Sensor .......................................................................................................................... 84

NETWORK SETUP ................................................................................................................................................. 85

ADMINISTRATIVE SETUP ..................................................................................................................................... 86

Disk Management ............................................................................................................................................... 86

xvi

Setting Up DDNS ................................................................................................................................................ 87

Enable DDNS ................................................................................................................................................ 87

Set the IP Address ......................................................................................................................................... 87

User Management .............................................................................................................................................. 88

Add a New User ............................................................................................................................................. 88

User Rank ...................................................................................................................................................... 89

Changing the Administrator Password ............................................................................................................... 89

Default Administrator Password ..................................................................................................................... 89

Log Management ................................................................................................................................................ 89

Setup Log Management Options ................................................................................................................... 89

Status Check / Email .......................................................................................................................................... 90

General .......................................................................................................................................................... 90

Users ............................................................................................................................................................. 90

Storage Check ............................................................................................................................................... 91

Recording Data Check ................................................................................................................................... 91

SMART Information ....................................................................................................................................... 92

SMART Alert .................................................................................................................................................. 92

Alarm Event ................................................................................................................................................... 92

INFORMATION ....................................................................................................................................................... 93

PTZ ......................................................................................................................................................................... 93

INSTANT RECORDING .......................................................................................................................................... 94

Activate Instant Recording .................................................................................................................................. 94

Searching ‘Instant Recorded’ Video ................................................................................................................... 94

SEARCH ...................................................................................................................................................................... 95

SEARCH OVERVIEW ............................................................................................................................................. 96

Play Controls ...................................................................................................................................................... 96

Adjust the Brightness of an Image ...................................................................................................................... 97

Zooming in on an Image ..................................................................................................................................... 97

Zooming in on a Portion of an Image .................................................................................................................. 97

Open Video from a Saved Location .................................................................................................................... 97

Time Sync ........................................................................................................................................................... 97

Clean Image ....................................................................................................................................................... 97

PERFORMING A BASIC SEARCH ......................................................................................................................... 98

PRINTING AN IMAGE ............................................................................................................................................. 98

DAYLIGHT SAVING TIME ...................................................................................................................................... 98

SAVE TO JPG OR AVI ............................................................................................................................................ 99

Bookmarks ........................................................................................................................................................ 100

Modify Bookmarks ....................................................................................................................................... 100

Single Clip Backup ........................................................................................................................................... 101

Single Clip Backup Using Bookmark Data ................................................................................................... 101

INDEX SEARCH ................................................................................................................................................... 102

Performing an Index Search ............................................................................................................................. 102

Index Search Results Display ........................................................................................................................... 102

PREVIEW SEARCH .............................................................................................................................................. 103

Performing a Preview Search ........................................................................................................................... 104

GRAPHIC SEARCH .............................................................................................................................................. 104

Performing a Graphic Search ........................................................................................................................... 104

OBJECT SEARCH ................................................................................................................................................ 105



xvii

Performing an Object Search ........................................................................................................................... 105

MOTION SEARCH ................................................................................................................................................ 106

Performing a Motion Search ............................................................................................................................. 106

AUDIO PLAYBACK ............................................................................................................................................... 106

SEARCH IN LIVE .................................................................................................................................................. 107

PAN / TILT / ZOOM ................................................................................................................................................... 109

PAN / TILT / ZOOM OVERVIEW .......................................................................................................................... 110

SETTING UP A PTZ CAMERA ............................................................................................................................. 110

Enable the PTZ Settings ................................................................................................................................... 110

Supported PTZ Protocols ................................................................................................................................. 111

ADVANCED PTZ SETUP ...................................................................................................................................... 112

Creating and Viewing Preset Positions ............................................................................................................. 112

Creating a Preset ......................................................................................................................................... 112

Viewing a Preset .......................................................................................................................................... 112

PTZ Address Settings ....................................................................................................................................... 113

ACCESSING PTZ MENUS ................................................................................................................................... 113

CONTROLLING A PTZ CAMERA ......................................................................................................................... 114

Using the Graphical PTZ Controller .................................................................................................................. 114

Using the On-Screen Compass ........................................................................................................................ 115

UNDERSTANDING TOURS ................................................................................................................................. 115

PTZ Tour Schedule .......................................................................................................................................... 116

Create PTZ Tour Schedule .......................................................................................................................... 116

BACKING UP VIDEO DATA ..................................................................................................................................... 117

BACKUP OVERVIEW ........................................................................................................................................... 118

Nero® Express .................................................................................................................................................. 118

General Screen Overview ................................................................................................................................. 119

Performing a General Backup ...................................................................................................................... 119

Clip Screen Overview ....................................................................................................................................... 120

Performing a Clip Backup ............................................................................................................................ 120

Scheduled Screen Overview ............................................................................................................................ 121

Performing a Scheduled Backup ................................................................................................................. 121

Specifying Scheduled Backup Drives .......................................................................................................... 121

LAN / ISDN / PSTN CONNECTIONS ........................................................................................................................ 123

LAN OVERVIEW ................................................................................................................................................... 124

CONNECTING TO A LAN USING TCP/IP ............................................................................................................ 124

Configuring TCP/IP Settings ............................................................................................................................. 124

LDAP INTEGRATION ................................................................................................................................................ 125

FEATURES ........................................................................................................................................................... 126

INSTALLING LDAP ............................................................................................................................................... 126

WEB VIEWER ............................................................................................................................................................ 129

WEB VIEWER OVERVIEW ................................................................................................................................... 130

Configuring the Server for Remote Connection ................................................................................................ 131

Connecting to a DVR Using Web Viewer ......................................................................................................... 131

Closing the Web Viewer ................................................................................................................................... 131

INCLUDED SOFTWARE SETUP .............................................................................................................................. 133

EMERGENCY AGENT OVERVIEW ...................................................................................................................... 134

Configuring the DVR ......................................................................................................................................... 134

Configuring the Client PC ................................................................................................................................. 134

xviii

Setup Window .................................................................................................................................................. 135

EMERGENCY AGENT WINDOW ......................................................................................................................... 135

Filter Event List ................................................................................................................................................. 135

Add Items to Alarm Confirm List ....................................................................................................................... 136

SEARCH ALARM WINDOW ................................................................................................................................. 137

View Recorded Video ....................................................................................................................................... 137

Export Video ..................................................................................................................................................... 137

REMOTE SOFTWARE OVERVIEW ..................................................................................................................... 138

Remote Software Setup.................................................................................................................................... 139

Installing Remote Software .......................................................................................................................... 139

Create a New Remote Connection .............................................................................................................. 139

Configuring the DVR .................................................................................................................................... 140

Configuring the Server for Remote Connection ........................................................................................... 140

DIGITAL VERIFIER OVERVIEW .......................................................................................................................... 141

Installing the Digital Verifier .............................................................................................................................. 141

Using the Digital Verifier ................................................................................................................................... 141

BACKUP VIEWER OVERVIEW ............................................................................................................................ 142

Installing Backup Viewer................................................................................................................................... 142

Loading Video from DVD or Hard Drive ............................................................................................................ 142

SCS OVERVIEW .................................................................................................................................................. 143

Configuring the Server for Remote Connection ................................................................................................ 143

Connecting to a DVR ........................................................................................................................................ 143

APPENDIX: SPECIFICATIONS ................................................................................................................................. 145

XVS SPECIFICATIONS ........................................................................................................................................ 145

DVS SPECIFICATIONS ........................................................................................................................................ 146



PREFACE

ABOUT THIS GUIDE

This manual is a setup and maintenance guide that can be used for reference when setting up the DVR and for troubleshooting when a problem occurs. Only authorized personnel should attempt to repair this unit.

Toshiba reserves the right to make changes to the DVRs represented by this manual without notice.

The following text and symbols mark special messages throughout this guide:

NOTE: Text set off in this manner indicates topics of interests that can help the user understand the product better.

TIP: Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the DVR.

TECHNICIAN NOTES

WARNING: Only authorized technicians trained by Toshiba should attempt to repair this DVR. All troubleshooting and repair

procedures that may be shown are for reference and minor repair only. Because of the complexity of the individual components and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard. And any indications of component replacement or printed wiring board modifications may void any warranty

WARNING: To reduce the risk of electrical shock or damage to the equipment:

• Do not disable the power grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer.

CAUTION: To properly ventilate your system, you must provide at least 3 inches (7.6 cm) of clearance at the front and back of the

DVR.

INTRODUCTION

PRODUCT DESCRIPTION

A Surveillix XVS / DVS / HVS is a DVR, a server that performs as a High Definition Digital Recorder. By utilizing the many features of a computer, including processing power, storage capacity, graphics compression, and security features, the DVR is more powerful than the analog recorders of the past.

The Surveillix DVR server software comes pre-configured for fast and seamless integration within your existing IT infrastructure. Designed around Microsoft Accordingly, your security investment has never been easier to maintain. Multiple users may simultaneously connect through any network connection for instantaneous live viewing, digital search, and off site video storage. Users can also connect remotely through DSL, Cable Modems, or ISDN. This powerful software enables users to establish recording schedules, create motion detection zones, use PTZ controls, and configure alarm inputs and outputs for each of the system's cameras. With the latest advancements in the DVR Server Software, searching and indexing your video archive has never been easier. Video can now be found, viewed, and exported in a number of file formats with just a few clicks.

The Surveillix DVR is high performance security product ready to meet today’s security demands.

Windows XP Embedded, the server software offers unparalleled stability, security, and ease of use.

FEATURES

Toshiba’s Surveillix DVRs include the following new features:

• Optimized and Designed for Microsoft® Windows XP Embedded®

• Up to 32 Camera Inputs

• Supports up to 16 Relay Outputs on Alarm Activation

• Supports up to 16 Sensor Inputs for Alarm Control

• Remote System Operation & Configuration

• Supports Multiple Simultaneous Remote Connections

• PAN / TILT / ZOOM Controls

• Simultaneous Video Search, Playback and Backup

• Video Indexes for Easy Searching

• Multiple Levels of Security Access

• Up to 32 Looping Outputs

• Up to 4 Composite Outputs

• Up to 32 Network Recording Channels

• Up to 8 Audio Inputs

• High Performance, Durable, Rack mount Case

• Output the Video to a NTSC/PAL Display

• Virtually Unlimited Storage Potential

• Digital Signature Support

• Continuous, Motion Detection, Alarm, Pre-Alarm, and Scheduled Recording Modes

• Hardware Watchdog

• Recording Resolution 720x480 / 720x240 / 360x240 NTSC

720x576 / 720x288 / 360x288 PAL

CONTROLS AND CONNECTIONS

This chapter includes the following information:

• Input / Output Connector Locations

• Front Panel Controls and LEDs

• Rear Panel Connectors

FRONT PANEL CONTROLS

The front panel of the DVR contains the devices that will be commonly used for data removal, retrieval, and backup replacement. The

most common components and buttons are shown below:

XVS

Hard Drive Activity LED

USB Ports

DVD±RW Drive

Power Switch

Power LED

Cooling Fan Intakes

DVS / HVS

DVD±RW Drive

Cooling Fan Air Intake

Hard Drive Activity & Power LEDs

On / Off Power Switch

USB Ports

Hard Drive Array

LOCK

OPEN

LOCK

OPEN

LOCK

OPEN

LOCK

OPEN

REAR PANEL CONNECTORS

The rear panel of the DVR contains the connectors used to attach cameras, sensors, and relays to the DVR. Below are diagrams that

outline the location and description of each connector:

XVS

4 Channel

AC Power Connector

PS/2 Mouse Inpu

PS/2 Keyboard Inpu

DVI-D Por

RJ-45 Network Jack

SVGA Output

Fire Wire

USB Ports

udio/Spo

Monitor Output

Audio

• Line In – line level

• Speaker Out

• Microphone In – not used

Sensors & Control Outputs

BNC Connectors for Video Input

Cooling Fan

RS-485 Interface

16 Channel (240)

AC Power Connector

Adapter for BNC Looping Output Cable

BNC Connectors for Video Input

PS/2 Mouse Input

PS/2 Keyboard Inpu

DVI-D Por

SVGA Output

16 Channel (240V)

AC Power Connector

Sensors Inputs

DVI-D

1394

Fire Wire

Looping Output Termination

Control Outputs

Network Port

USB Ports

RCA Video Out

RS-485 Interface

Audio

• Line In – line level

• Speaker Out

• Microphone In – not used

Cooling Fan

Audio Inputs

Adapter for BNC Looping Output Cable

BNC Connectors for Video Input

Sensors Inputs

PS/2 Mouse Input

PS/2 Keyboard Inpu

DVI-D Por

SVGA Output

USB Ports

Fire Wire

Looping Output Termination

Control Outputs

Network Port

RCA Video Out

RS-485 Interface

Audio

• Line In – line level

• Speaker Out

• Microphone In – not used

Cooling Fan

DVS/HVS

8/16 Channel

Control Alarm Outputs

Sensor Inputs

PS/2 Mouse Inpu

PS/2 Keyboard Inpu

AC Power Connector

Secondary Power Switch

BNC Connectors for Video Input / Looping Output

Looping Termination Switch

CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out

CONTROL

COM

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

SENSOR

OFF

1394

DVI-D

Audio

• Line In

• Speaker Out

• Mic In

USB Ports

PCI Options

RJ-45 Network Jack

Fire Wire

DVI-D Port

SVGA Output

32 Channel

Control Alarm Outputs

Sensor Inputs

16 CH Cable Adapters/Looping Outputs*

BNC Connectors for Video Input

Looping Termination Switch

CH 1 in CH 2 in CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 i n CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 17 in CH 18 in CH 19 in CH 20 in CH 21 in CH 22 in CH 23 in CH 24 in CH 25 in CH 26 in CH 27 in CH 28 in CH 29 in CH 30 in CH 31 in CH 32 in

BNC A

BNC B

CONTROL

COM

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 1 6

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

SENSOR

OFF

1394

DVI-D

PS/2 Mouse Inpu

PS/2 Keyboard Inpu

Audio

• Line In

• Speaker Out

• Mic In

PCI Options

AC Power Connector

USB Ports

RJ-45 Network Jack

Fire Wire

Secondary Power Switch

DVI-D Port

SVGA Output

*See Looping Outputs section for illustration.

PCI Card Configurations

240 PPS 8/16 Channel PCI Configuration

RCA Video Out

240 PPS 32 Channel PCI Configuration

RS-485 Interface

Audio Inputs

RCA Video Out

Audio Inputs

RS-485 Interface

480 PPS 16 Channel PCI Configuration

SVGA Monitor Output

DVI Output

RCA Video Out

RS-485 Interface

Audio Input Cable Adapter

480 PPS 32 Channel PCI Configuration

SVGA Monito

Outpu

DVI Output

H.264 240 PPS 8 Channel

RCA Video Out

RS-485 Interface

Audio Inputs

RCA Video Out

RS-485 Interface

H.264 480 PPS 16 Channel

Audio Input Cable Adapter

RCA Video Out

RS-485 Interface

Audio Input Cable Adapter

GETTING STARTED

This chapter includes the following information:

• Included Components

• Setting up the DVR Hardware

• Optional Components

IDENTIFYING INCLUDED COMPONENTS

Surveillix™ DVRs come with a mouse, keyboard and selected software and cables. Identify the following components to make sure

everything has been properly included with the new DVR. If any of the following items are missing, contact the dealer to arrange a replacement.

DVR Key Mouse Keyboard

Repair Disc/ Software Disc Power Adapter PTZ Adapter

BNC Connector Cable

(16 CH XVS or

32 CH DVS/HVS Only)

16 Channel Audio Input Cable*

Audio/Spot Monitor Cable

(4 CH XVS Only)

8 Channel Audio Input Cable** RCA to BNC Adapter DVR Manual

* 16 Channel Audio Input cable included standard with the 16Ch. 480 PPS models (optional 16ch audio card upgrade on other models).

** 8 CH Audio Input cable included with the H.264 models (x2 with the 16 CH model).

EVR - DVR

Digital Video Recorder

Hardware Manual

model no.

DVR8-X

EVR8-X DVR16-X EVR16-X EVR32-X

Please carefully read these instructions before using this product. Save this manual for future use.

OPTIONAL COMPONENTS

To fully utilize the DVR’s potential; several optional Surveillix components are listed below. Contact the dealer for more information.

Extra Video Storage Hard Drive

Each DVR has a virtually unlimited storage potential. Add additional Video Data Hard Drives to extend the amount of Video Data the DVR system can store before overwriting older data.

UPS UPS Power Backup

UPS Power Backups allow your DVR to remain fully functional even in the event of a power failure. UPS Power Backups also even the fluctuating power current out to provide a consistent, reliable power flow. This creates a stable environment for the DVR and reduces failure.

NP-4PKVM 4 Channel KVM Switch

The 4 Channel KVM switch allows you to have multiple boxes (up to 4) using only one keyboard, mouse and monitor. You can simply

switch between the DVRs using the keyboard.

Hot Swappable Redundant Power Supplies

Every DVR has the option of a dual redundant hot swappable power supply. In the event of a component failure the inoperable power

supply may be removed leaving the DVR running so no break in recording occurs. Simply replace the power supply with a new one and you are finished.

Raid Controller

A raid controller is available for increased performance or data reliability.

16CH Audio Recording

Expand the audio capabilities of the DVR to 16 independent channels

4CH Analog Spot Monitor Output

A 4CH spot monitor output card is available for enhanced video output requirements

External RAID storage

An external RAID device is used for independent data reliability & provides much greater storage expandability

Gigibit NIC

Provides support for Dual Nic configurations

SCSI Interface adapter

Allows for external storage devices to be connected

KEYBOARD SETUP

To attach the keyboard to the DVR, plug the end of the Keyboard into the keyboard PS/2 Port located on the back of the machine. The

keyboard PS/2 Port can be identified by the purple color. Refer to the Rear Panel Connectors diagram for more information.

MOUSE SETUP

To attach the mouse to the DVR, plug the end of the mouse into the mouse PS/2 Port located on the back of the machine. The mouse

PS/2 Port can be identified by the green color.

The mouse uses a cursor called a pointer. Pointers come in many different shapes but are most commonly shaped like an arrow.

The mouse has two buttons: a left button and a right button. Quickly pressing and releasing one of these buttons is called clicking.

Sometimes you will need to double-click – or click the same button twice quickly.

In this manual:

Click means to position the mouse cursor over an item and to single click the left button. Right click means to position the mouse cursor over an item and to single click the right button. Double-click means to position the mouse cursor over an item and to click the left button twice. Select means to position the mouse cursor over a radio button, checkbox, or list item and click on it.

The scroll wheel in between the two buttons is used for added navigation functionality. By moving the wheel with index finger

(scrolling), quickly move through multiple pages, lines, or windows. The wheel may also function as a third button allowing the user to quickly click or double-click an icon or a selected item

Scroll Button / Third Button

Right Button

Left Button

MONITOR SETUP

The DVR has the following connections available to attach a monitor.

SVGA Output To VGA Monitor.

Attach the monitor or monitors to the rear of the DVR using the cable supplied by the monitor manufacturer. Refer to the monitor

manual for detailed information on how to setup and use it.

NOTE: The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit

DVI-D Output To TV / Digital Monitor

POWER SETUP

WARNING:

To reduce the risk of electrical shock or damage to the equipment:

Do not disable the power grounding plug. The grounding plug is an important safety feature.

If the electrical plug you are using does not have a ground plug receptacle contact a licensed electrician to have it replaced with a grounded electrical outlet.

Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer.

MAKING CONNECTIONS ON AN XVS

Connecting a Video Source

There are different types of Video Sources that can be plugged into the XVS including DVD players, VHS players, and CCTV Cameras. The back of the XVS contains up to 16 video inputs depending on the model. The connectors use the BNC standard.

4 Channel

Channel 1

Channel 2

Channel 3

Channel 4

16 Channel

The video inputs are 75 Ώ BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the desired BNC input on the DVR.

Connecting Sensors to the XVS

Each XVS may have up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass

breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.

There is 1 Common Grounds (-) and 4 sensor inputs (+). There is no power supplied to the ports so an external power supply must be

used if power is necessary.

4 Channel

Sensor Inputs

Common Ground

16 Channel

There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must

be used if power is necessary.

Common Ground

Sensor Inputs

Connecting Control Outputs to the XVS

Each XVS may have up to 4 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights,

and any other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary.

16 Channel

Siren, Alarm, Outside Relays

(+)

(-)

External Power Supply (DC 12V)

4 Channel

Siren, Alarm, Outside Relays

(Common)

External Po

Use 12V, below 300mA. For controlling lights or other devices, use another external relay.

Maximum voltage is 24V AC @ 1 amp

Output uses a Form C Relay

wer Supply (DC 12V)

(Common)

Looping Outputs

The 16 Channel XVS may have up to 16 Looping outputs. Depending on the destination of the outputs, each output may have to be

terminated. The outputs are located on the BNC Connector Cable. Attach the cable to the input for the BNC Connector Cable highlighted below.

The video inputs are 75 Ώ BNC connectors. Make sure there is a video source connected to the input and then connect a cable to the

Channel Out on the BNC Connector Cable. The looping outs can be connected to video monitors or combined with adapters to connect to VCR’s.

Looping Output Termination

When terminating the outputs becomes necessary, the DVR has built in termination that allows you to select individual outputs to

terminate individually. It is not always necessary to terminate the output when using it. It is dependent on the device with which you are connecting it to. As a rule, if the image appears distorted or virtually unviewable, it most likely needs to be terminated.

16 Channel

ON Not connected to a monitor (Normal)

OFF Connected to a monitor (Looped)

Always leave the dipswitch set to the ON position when the Looping Outputs are not used.

Connecting a PTZ Camera

Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000

ft using 22 Gauge Twisted Pair.

It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-485

signal which is then sent to the PTZ camera.

Attaching the 3-Pin PTZ Adapter

1. Locate the PTZ adapter cable.

2. Connect the two wires of the PTZ adapter to the PTZ camera.

The red wire on the adapter should connect to the RX+ on the PTZ and the brown wire should connect to the RX-.

3. Connect the other end of the adapter to the DVR as shown.

4. Assign the PTZ camera an ID number in PTZ Setup that

coincides with the number assigned to the camera. This is normally done utilizing a dip-switch configuration method on the addressable dome.

Tip It is recommended that the ID of the camera coincide to

the input number on the DVR. This will make future

troubleshooting and configuration less complex.

Signal Line (-)

Signal Line (+)

RS-485

Attaching the 4-Pin Adapter (240V PPS models)

1. Locate the PTZ adapter cable

2. Connect the wires of the PTZ adapter to the PTZ camera. The

yellow wire should connect to the RX+ on the camera and the orange wire should connect to the RX-.

3. Connect the other end of the adapter to the XVR unit as shown.

4. Assign the PTZ camera an ID number in PTZ Setup that

coincides with the number assigned to the camera. This is normally done utilizing a dip-switch configuration method on the addressable dome.

Example: If the camera is plugged into input number 5, set the PTZ

unit to ID number 5.

RS-422

Signal Line (+)

Signal Line (-)

MAKING CONNECTIONS ON DVS / HVS

Connecting a Video Source

There are different types of Video Sources that can be plugged into the DVR including DVD players, VHS players, and CCTV Cameras. The back of the DVR contains up to 32 video inputs depending on the DVR model. The connectors use the BNC standard.

8 Channel

CH 1 in CH 2 i n CH 3 in CH 4 in CH 5 i n CH 6 in CH 7 in CH 8 in CH 9 in CH 10 i n CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out

16 Channel

CH 1 in CH 2 i n CH 3 in CH 4 in CH 5 i n CH 6 in CH 7 in CH 8 in CH 9 in CH 10 i n CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 1 Out CH 2 Out CH 3 Out CH 4 Out CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Out CH 10 Out CH 11 Out CH 12 Out CH 13 Out CH 14 Out CH 15 Out CH 16 Out

32 Channel

CH 1 In CH 2 In CH 3 In CH 4 In CH 5 In CH 6 In CH 7 In CH 8 In CH 9 I n CH 10 I n CH 11 In CH 12 In CH 13 In CH 14 In CH 15 In CH 16 In

CH 17 In CH 18 In CH 19 In CH 20 In CH 21 In CH 22 In CH 23 In CH 24 In CH 25 In CH 26 In CH 27 In CH 28 In CH 29 In CH 30 In CH 31 In CH 32 In

The video inputs are 75 Ώ BNC connectors. Plug one end into the video source (DVD, Camera, etc.) and plug the other end into the desired BNC input on the DVR.

Connecting Sensors to the DVS / HVS

Each DVR has up to 16 Sensor inputs. These inputs can be used with devices such as infrared devices, motion device, glass

breakage alarms, door and window trips, and many more. The Sensors can be set to Normally Open or Normally Closed inside the software.

There are 4 Common Grounds (-) and 16 sensor inputs (+). There is no power supplied to the ports so an external power supply must

be used if power is necessary.

COM

Common Ground

Sensor Inputs

Connecting Control Outputs to the DVS / HVS

Each DVR has up to 16 Control Outputs. These outputs can be used to trigger devices such as Sirens, Phone Dialers, Lights, and any

other relay activated device. There is no power supplied to the ports. Use an external power supply if necessary.

COM

Siren, Alarm, Outside Relays

(+) (-)

External Power Supply (DC 12V)

Use 12V, below 300mA. For controlling lights or other devices, use another external relay.

Maximum voltage is 24V AC @ 1 amp

Output uses a Form C Relay

Looping Outputs

The 8/16 Channel DVS / HVS has up to 16 looping outputs. Depending on the destination of the looping outputs, each one may have

to be terminated.

CH 1 in CH 2 i n CH 3 in CH 4 in CH 5 in CH 6 in CH 7 in CH 8 in CH 9 in CH 10 in CH 11 in CH 12 in CH 13 in CH 14 in CH 15 in CH 16 in

CH 1 Out CH 2 Out CH 3 Out CH 4 Ou t CH 5 Out CH 6 Out CH 7 Out CH 8 Out CH 9 Ou t CH 10 Out CH 11 Ou t CH 12 Out CH 13 Out CH 14 Out CH 15 Out C H 16 Out

The 32 Channel DVS / HVS has up to 32 looping outputs. Connect the included 16 Channel BNC Connector Cables to the 16

Channel Cable Adapter ports.

OFF

CONTR OL

SENSOR

BNC A

BNC B

COM

1 2 3 4 5 6 7 8

The video inputs/outputs are 75 Ώ BNC connectors. Make sure there is a video source connected to the input and then connect a

cable to the Channel Out on the BNC Connector Cable. The looping outs can be connected to video monitors or combined with adapters to connect to VCRs.

Looping Output Termination

When it is necessary to terminate a looping output, the DVR has built in termination that allows users to select individual outputs. It is

not always necessary to terminate the output; it depends on the device to which you are connecting. As a rule, if the image appears distorted or virtually unviewable, it likely needs to be terminated.

8/16 Channel

Always leave the dipswitch set to the ON position when the Looping Outputs are not used.

ON Not connected to a monitor (Normal)

OFF Connected to a monitor (Looped)

Connecting a PTZ Camera

Setting up a PTZ Camera is simple. The DVR comes preassembled with an internal PTZ adapter. The cabling may be run up to 4,000

ft using 22 Gauge Twisted Pair.

It is important to understand how the PTZ connects to the DVR. The DVR outputs an RS-232 signal and converts in to an RS-422/485

signal which is then sent to the PTZ camera.

Attaching the 3-Pin Adapter

1. Locate the PTZ adapter cable.

2. Connect the two wires of the PTZ adapter to the PTZ camera.

The red wire on the adapter should connect to the RX+ on the PTZ and the brown wire should connect to the RX-.

3. Connect the other end of the adapter to the DVR as shown.

4. Assign the PTZ camera an ID number in PTZ Setup that

coincides with the number assigned to the camera. This is normally done utilizing a dip-switch configuration method on the addressable dome.

Tip Toshiba recommends that the ID of the camera coincide

to the input number on the DVR. This will make future

troubleshooting and configuration less complex.

Signal Line (-)

Signal Line (+)

RS-485

Attaching the 4-Pin Adapter (240H & 480H models)

1. Locate the PTZ adapter cable

2. Connect the wires of the PTZ adapter to the PTZ camera. The

yellow wire should connect to the RX+ on the camera and the orange wire should connect to the RX-.

3. Connect the other end of the adapter to the DVR as shown.

4. Assign the PTZ camera an ID number in PTZ Setup that

coincides with the number assigned to the camera. This is normally done utilizing a dip-switch configuration method on the addressable dome.

Example: If the camera is plugged into input number 5, set the PTZ

unit to ID number 5.

RS-422

Signal Line (+)

Signal Line (-)

HARD DRIVE ARRAY (DVS / HVS ONLY)

Button Loc

Handle Release

Release Handle

LOCK

OPEN

LOCK

OPEN

LOCK

OPEN

LOCK

OPEN

Reset Button

Power Buttons

Temperature Alarm Light

Swapping a Hard Drive

1. Press the Hard Drive Power Button to turn off power to the

hard drive being removed.

2. Turn the Button Lock to the open position and push the

Handle Release Button

3. Pull the Release Handle outward while removing the hard

drive. Reverse steps to install.

TURNING ON THE DVR

Once the cables and adapters have been properly connected it is time to turn on the power. To turn on the power follow these steps:

1. Turn on the monitor and any external peripherals (ex. Printers, External Storage Devices, etc.) connected to the DVR.

2. Turn on the Secondary Power Switch located in the rear of the DVR.

3. Turn on the main power switch located on the front of the DVR.

The DVR will run a series of self-tests. After two or three minutes a series of messages may be displayed as the various hardware and

software subsystems are activated. Under normal circumstances you should not be asked to respond to these messages. If you are asked to respond to the messages (adding a Printer, Monitor, etc for the first time) follow the instructions carefully.

After this finishes, the Surveillix DVR software should load automatically and bring you to the main screen.

TURNING OFF THE DVR

To turn off the DVR, select the Exit button on the main screen and select Power Off. The DVR will safely shutdown, it may take several

minutes to shut down completely.

CAUTION: Always be sure to follow the proper procedures when turning off the power to the DVR. NEVER disconnect

the power to the DVR while it is still running or in the process of shutting down. Doing so can cause data loss, file corruption, system instability and hardware failure

DVR BASICS

This chapter includes the following information:

• Turning the DVR on and off

• Becoming familiar with the Display screen

• Defining Screen Divisions

SETTING THE TIME AND DATE

1. Exit to Windows by clicking the Exit button from the Display screen and selecting Restart in Windows Mode. (See the Display

screen section later in this chapter)

2. Open Windows Explorer. Do this by right-clicking the My Computer Icon (located on the top left hand corner of the Desktop) and

select Explore.

3. Click on Control Panel to open it. If you do not see Control Panel listed, Click My Computer to expand the folder tree.

4. Double Click on Date and Time inside Control Panel.

5. Adjust the Date and Time.

6. When finished, close all open windows and restart the DVR. Do this by clicking the Start button (Located on the lower left hand

side of the Desktop) and selecting Shut Down

ACCESSING THE DVR UTILITY

Exporting DVR Settings

Exporting DVR settings can help configure multiple DVRs quickly or reconfigure a unit that has failed. Some things must be kept in

mind when using this feature.

You cannot use this function on:

1. Exit to Windows by clicking the Exit button on the Display screen then and select Restart in Windows Mode. (See the Display

2. Click Start > Programs > Surveillix > VFormat.

3. Click the Export button in the System Settings tool section.

4. Select a location to save the settings file and click Save.

5. Click the OK button to close the VFormat Utility.

• DVRs that are different models.

• When upgrading from certain software versions. (This feature cannot be used when upgrading from v2.x to v3.x)

screen section later in this chapter)

The DVR Utility will export the DVR settings and automatically close.

Importing DVR Settings

1. Exit to Windows by clicking the Exit button on the Display screen and selecting Restart in Windows Mode. (See the Display

screen section later in this chapter)

2. Click Start > Programs > Surveillix > VFormat.

3. Click the Import button in the System Settings Tool section.

4. Select the location of the settings file to import and click Open.

5. Click Yes to import the data file.

6. Click the OK button to close the VFormat Utility.

Changing Video Format

1. Exit to Windows by clicking the Exit button on the Display screen and selecting Restart in Windows Mode. (See the Display

screen section later in this chapter).

2. Click Start > Programs > Surveillix > VFormat.

3. Select the appropriate video setting from the list in the Video Setting Section – NTSC or PAL..

4. Click Set.

5. Click the OK button to close the VFormat Utility.

DISPLAY SCREEN

Each time the DVR starts, the program defaults to the Display screen. The following diagram outlines the buttons and features used

on the Display screen. You should become familiar with these options as this is the screen that will be displayed the majority of the time.

Opens:

• Search Display

• Backup Center

• PTZ Controller

Opens Setup Display

Screen Division buttons

Sensor Status

Relay Outputs

Live Camera Options

Right-click a camera on the Display screen to display these

options:

• Full Screen

• Instant Recording

• Search In Live

Current Date / Time

Open TV Out Options

CAMERA VIEW

Recording Status

Special Recording Type

INSTANT

Camera No. and Name

Recording Status Indicator

The camera status for each camera is displayed in the upper right corner on the Video Display Area. The following are the different

states for each camera:

Recording Displayed when the camera is currently being recorded to the DVR. Motion Detection Displayed when a camera (set up for motion detection) detects motion. Display Displayed when the camera is currently not being recorded to the DVR.

Special Recording

There are two types of DVR Special Recording. Text is displayed on the camera indicating what type of Special Recording is

activated.

SENSOR Sensor is displayed when a sensor, associated with a given camera, is activated. INSTANT Instant Recording is a manual activation of the recording for the selected camera. Regardless of the recording method,

Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature. INSTANT is displayed when a user activates the instant recording option. Double Right-Click the video display to activate and deactivate the Instant Recording option.

SCREEN DIVISION BUTTONS

The Screen Division menu allows you to view cameras in groups such as two by two, three by three and four by four. The button

options are shown below.

Note When viewing live video from Network Cameras, only 4CH will display at one time.

1st Four Cameras View – Displays cameras 1-4 in the Video Display Area. To return to a different Multi-Camera View,

select a different Screen Division option from the Screen Division menu.

2nd Four Cameras View – Displays cameras 5-8 in the Video Display Area. To return to a different Multi-Camera View,

select a different Screen Division option from the Screen Division menu.

3rd Four Cameras View – Displays cameras 9-12 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division menu.

4th Four Cameras View – Displays cameras 13-16 in the Video Display Area. To return to a different Multi-Camera

View, select a different Screen Division option from the Screen Division menu.

1st Nine Cameras View – Displays cameras 1-9 in the Video Display Area. To return to a different Multi-Camera View,

select a different Screen Division option from the Screen Division menu.

2nd Nine Camera View – Displays cameras 8-16 in the Video Display Area. To return to a different Multi-Camera View,

select a different Screen Division option from the Screen Division menu.

Multi-Camera View – Displays a group of cameras within the Video Display Area.

All Camera View – Displays all 16 cameras within the Video Display Area.

Multi-Camera View – Displays a group of cameras within the Video Display Area.

Full Screen – The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the

monitor. When this is selected, no menu options are visible. You can activate the Full Screen Option by clicking on the Full Screen button within the Screen Division menu. You can deactivate Full Screen mode by right clicking on the screen.

Auto Sequence

button will sequence through 1A, 2A, 3A, 4A and then repeat. This option is not available for the 7, 10 and 13 screen divisions.

– Sequences through the Screen Divisions sets. For example, selecting the 1A and then the Loop

Custom Live View Divisions

Customize your Live View screen by changing the order of the cameras. Each screen division can be individually customized but a

camera can only be displayed once (once in 4 camera view, once in 9 camera view, etc). Both analog and IP video cameras can be moved.

Create custom live view divisions:

1. On the Live View screen click Setup, and then click General.

2. Click Sequence Setting.

3. Drag and drop cameras from the Channel List to the desired location within the Division Group (4 Division, 9 Division, 16

Division).

Channel Lis

Division Group

NOTES:

SETUP OPTIONS

This chapter includes the following information:

• Setup Overview

• Camera Setup

• Motion

• Frame Setup

• Schedule

• Sensor

• Network

• Information

• Administrative

SETUP OVERVIEW

The Setup options allow you to optimize your DVR by adjusting things like camera names,

reboot schedules, recording schedules and more. It is extremely important that you setup your DVR correctly for several reasons.

• Recording Schedules – By optimizing the recording schedule you can increase the

amount of pertinent recorded video that is saved on the DVR and keep it longer. You can optimize the type of recording done by adding motion detection to this as well, again increasing the amount of useful video.

• DVR Access – By setting up the access passwords you can tightly control the types

of access an individual may have. This ensures the security and integrity of the DVR.

• Camera Naming – By naming each camera you can easily identify the location and

any other pertinent information that may be helpful simply by viewing it on the Video Display Area.

• Adjusting Camera Color – By adjusting each camera’s color settings you can

optimize the clarity and detail that is recorded.

play

CAMERA SETUP

Selected Camera

Dis

pply Current Settings

to all Cameras

Define Camera Name

pply System Defaults

Set Up New Camera

1. Attach camera to the rear of the DVR chassis.

2. Click Setup on the Display screen.

3. Click Camera Setup to open the Camera Setup display.

4. Select the channel that corresponds with the new camera from the Select Camera list.

5. Enter a name for the camera in the Camera Name box.

6. Adjust the Brightness, Hue and Contrast if necessary.

7. Select the appropriate sensors to associate with the camera.

8. Click Apply when finished.

Adjust

• Brightness

• Hue

• Contrast

Apply System Defaults to Selected Camera

to All Cameras

NETWORK VIDEO

Connected Devices

Supported IP Camera Manufacturers

ACTi

Arecont Vision

Axis

Brans

D-Link

IQeye

Lumenera

Mobotix

Panasonic

Pixord

Samsung

Securgen

Sony

Stardot

Toshiba

VivoTek

Connecting a Network Device

Connecting Manually

1. From the Display screen, click Setup.

2. Click Network Video.

3. Click the Add/Remove Device tab.

4. Select your network device from the Device Type list.

5. Type a Device Name.

6. Type the IP/URL address, Port, User ID and Password of the device.

7. Click Add.

utomatic Camera Finde

Connecting with Camera Finder

1. From the Display screen, click Setup.

2. Click the Network Video tab.

3. Click the Add/Remove Device tab.

4. Click Find Cameras to automatically find all connected Network cameras.

5. Select the check box next to the desired camera.

6. Click Get Device.

7. Type the User ID and Password of the device.

8. Click Update.

Assigning a Network Device to a Channel

1. From the Display screen, click Setup.

2. Click Network Video.

3. Click the Channel Setup tab.

4. Click an available channel on the Channel List.

5. Type the desired Position Name.

6. Select the appropriate network device added previously.

7. If the device has PTZ capabilities, select the PTZ Camera check box to enable.

8. If supported, select the Use Network Camera Motion Detection check box.

9. Select Intens ive Motion, Intensive Sensor, and/or Intensive Instant to increase the recording rate on an event.

10. Click Apply, and then click Exit Setup.

Assigning Audio Channels to a Network Device

1. From the Live View screen, click Setup.

2. Click Network Video.

3. Click the Audio Setup tab.

4. Click an available audio channel on the Channel List.

5. Select a network device added previously.

6. To record the network audio select the Record Network Audio check box. The audio channel will be available on the search

screen.

7. To access the audio channel from the Live View screen, select the Enable Network Video in Live View check box.

Camera Configuration

The Camera Configuration tab displays information on all cameras (analog and network) connected to the Surveillix DVR

Displaying More Columns

The Camera Configuration tab can be customized to display the information you use most. Click Select Column to add or remove

specific columns.

Capture FPS

Record FPS Schedule Manufacturer Model

IP Address Port Number Resolution Record FPS Frame Rate

Codec Quality PTZ

Accessing the Configuration Menu

Use the Surveillix interface to access basic network device menu functions.

1. From the Display screen, click Setup.

2. Click Network Video.

3. Click the Camera Configuration tab.

4. Highlight the desired camera.

5. Click Setup Network Device.

HVR Upgrade and Registration

Have the following information available before registering the HVR upgrade.

HVR Product Serial Number: That product Serial Number is the unique number that Toshiba provided with the purchase software.

System ID: The System ID is a number that is generated by the Surveillix unit. This is a unique code generated using the MAC address of the computer running the software. The following steps illustrate how to obtain a unique System ID.

Locating the System ID

1. From the Display screen, click Setup.

2. Click Network Video.

3. Click the License tab.

4. Click Copy to copy the System ID.

Obtaining the Unlock Code

1. Open an Internet browser and go to: http://register.surveillixdvrsupport.com/

2. Type the Product Serial Number that was provided by Toshiba.

3. Type the System ID generated by the DVR.

4. Click Submit.

5. Verify the information.

6. Click Next if the information provided is correct.

7. Once validated, you will be provided with the Unlock Code.

8. Print the page and save for later reference.

Unlocking the Upgrade

1. Return to Setup > Network Video > License.

2. Enter the Unlock Code generated by the Surveillix Registration Site into the License Key box.

3. Click Register and confirm that the new License Key is listed in the Channel Connection License box.

4. Click OK.

Unlocking New Network Device

Follow the instructions above for registering the NVR upgrade to unlock any additional network devices.

MOTION SETUP

The DVR allows the user to adjust several different Motion Settings and create motion detection areas.

Display full screen video

pop up on motion even

Beep on motion even

Display full screen video

pop up on sensor even

Schedule recording at a regular specified interval

Reduces Analog Signal Noise from Motion Detection

Create a Motion Area

1. Click Motion in Setup.

2. Select a camera from the Select Camera list.

3. Select the Detect Detail Motion Area check box.

4. Click Clear.

5. Click Advanced Motion Area Setup.

6. Click a Motion Detection Area shape button.

7. Drag the mouse over the camera image. Note To create a polygon shape, click the mouse at each point

and double-click to close the shape.

8. Click OK.

9. Move the sliders to adjust motion sensitivity and the noise filter.

10. Define the pre-alarm and post-alarm recording time for a motion

event.

Pre Alarm – 0 > 50 Seconds [The number of seconds the DVR

records before motion is detected]

Post Alarm (MOTION) – 0 > 50 Seconds [The number of seconds

the DVR records after motion is detected]

Activating an Alarm on a Motion Event

1. In the Motion Setup window, select a camera to edit from the Camera list.

2. Create a motion area.

3. Select the Alarm Output check box.

4. Select a Control NO (Output) to activate for the selected camera.

5. Select an alarm Duration time (seconds) when a motion event occurs.

Regular Interval Recording

Regular Interval Recording allows users to record a single frame every few minutes or hours when there is no motion. This option is

only available when Motion recording or Sensor recording is selected in the recording schedule.

To enable Regular Interval Recording:

1. Select the Regular Interval Recording check box.

2. Specify how often to take an image when no motion is occurring. Users can go as little as one image per second.

GENERAL SETUP

Enable Intensive

Recording

Adjust / Mute Volume

Function Beep on Login Fail Enables the DVR to beep continuously in response to a failed login attempt. Only an authorized login

will stop the beeping.

Sequence Setting Allows the video out picture to automatically cycle through channels at a set speed. Example: .Cycle

through channels 1-6 at four-second intervals.

Display Options Use Full Screen Stretch the Surveillix interface to use the full monitor screen. Display Size Select from available monitor display sizes. Use to correctly display video on wide screen monitors.

Voice Warning

The DVR allows users to play a sound file when either a Motion event or Sensor event occurs. This file can be a custom created

sound file that is unique to the application. The selected WAV file is played through speakers attached to the DVR.

1. Click the Open Sound File icon to browse for a WAV file. The selected file will display in the box on the left.

2. Click the Test icon to verify the audio file.

3. Select Motion Event and/or Sensor Event to trigger the audio file.

Open Sound File

Test

Intensive Recording Overview

The Intensive Recording Option allows you to increase the Pictures Per Second of any camera, using sensor or motion activation. See

Frame Setup for information on configuring intensive options. This guarantees that the Pictures Per Second and Resolution will be set correctly and not exceed the DVR limitation.

Using Intensive Recording

The Intensive Recording option is set up as ‘All or Nothing’. This means that once enabled (associated with sensors); all cameras

associated with sensors will activate the Intensive Recording.

To activate the Intensive Recording option, follow these steps.

1. Inside Camera Setup, select the camera to use and enable the sensor to associate with it.

2. Click General. Select the Intensive-on-Sensor and/or Intensive on Motion check boxes.

3. Open Schedule under Setup Options. Select the Sensor option.

4. Enable the sensor by creating a schedule for it.

5. Click Apply and exit setup.

TV-Out Setup (Analog)

The DVR features an optional TV-Out functionality which allows users to output video from any number of cameras, in sequence, to a

television or monitor display.

1. Select the TV Out Port to use Note Each Port must be configured individually, i.e. one

after the other.

2. Select the Use check box to enable TV-Out functionality for

the selected port.

3. Select each camera to display through the TV-Out port.

4. Select an Event Popup check box if desired.

5. Define the Event Holding Time (the number of seconds

the camera displays after an event) for selected event types.

6. Define the Auto Switching Time (the number of seconds

between switching of camera) for the selected TV-Out Port.

TV-Out Setup (Multiplexer)

The Multiplexer TV Out card is an optional upgrade that allows users to output video in a sequence or a matrix display.

Note IP cameras will not display on the Multiplexer TV Out card.

Configure Sequence Mode

Tip If no cameras are configured in the TV Out Setup, the sequence mode will cycle through all connected camera.

To configure settings for the TV Out sequence mode:

1. On the General screen of Setup, click TV Out Setup.

2. Select the TV Out Port to use from the Port list. Note Each Port must be configured individually, i.e. one after the other.

3. Select the Use check box to enable TV-Out functionality for the selected port.

4. Select each camera to display in the sequence.

5. Select an Event Popup check box if desired.

6. Define the Event Holding Time (the number of seconds the camera displays after an

event) for selected event types.

7. Define the Auto Switching Time (the number of seconds between switching of

camera) for the selected TV-Out Port.

8. Click OK and then click Apply.

Control Sequence Mode Display

1. Click TV Out on the Display screen.

2. To change the camera that is displayed on the monitor, click the desired camera number in the row that the monitor is connected

to.

Tip Port 1 is the top port on the TV Out card.

Sequence Button

3. To stop the Sequence, click Auto.

4. To close the TV Out controls, click Close.

Control Multiplexer Mode Display

1. Click TV Out on the Display screen.

2. Click Multiplexer.

3. To change the camera that is displayed on the monitor, click the desired camera number in the row that the monitor is connected

to.

Tip Port 1 is the top port on the TV Out card.

Note Only Ports 1 and 2 can be configured in multiplexer mode. Channel 3 will mimic channel 1, and channel 4 will mimic

channel 2.

4. Click the desired screen division to display in multiplex mode.

5. Click the Sequence button to start sequencing through cameras. Tip When in Multiplexer mode, the display can only sequence through one type of screen division (eg. 4 Channel divisions A

– D or 9 Channel divisions A and B on a 16 channel DVR).

6. To close the TV Out controls, click Close.

Connecting to a Wide Screen Display

1. Click Exit on the Display screen and select Exit in Windows Mode.

2. Right-click the Desktop and select Properties.

3. Click the Settings tab.

4. Drag the Screen Resolution bar to the proper resolution of the connected display. Tip Refer to the display documentation for the proper resolution settings.

5. Click OK and confirm the change.

6. Double-click the Surveillix Server icon on the Desktop.

7. Click Setup on the Display screen and then click General.

8. Under Display Settings, select the Use Full Screen check box and then select the correct resolution from the Display Size list.

9. Click Apply.

Connecting a Second Monitor

1. Click Exit on the Display screen and select Exit in Windows Mode.

2. Right-click the Desktop and select Properties.

3. Click the Settings tab.

4. Click the secondary display and click the Extend my Windows desktop onto this monitor check box. Tip Refer to the display documentation for the proper resolution settings.

5. Click OK and confirm the change.

6. Double-click the Surveillix Server icon on the Desktop.

7. Click Setup on the Display screen and then click General.

8. Under Function, select the Dual Monitor check box.

9. Click Apply.

Volume

The volume control allows fine tuning of the volume settings on the DVR.

Volume Options:

• Slider Controls – Used to adjust the literal volume for the respective devices listed.

• Mute Check Box – Select the mute check box to mute volume

on any of the device columns or select the Mute All check box to

mute all audio on the DVR.

Audio

The Surveillix DVR is capable of recording up to 16 channels of audio depending on the model.

AUDIO FEATURES:

• 8000 Hz playback in Live Mode

• Up to 48000 Hz playback in search mode

• Mono Sampling

DATA SIZE (Per channel)

• 1 Second: 1625 bytes

• 1 Minute: 97,500 bytes

• 10 Minute: 975,000 bytes

• 1 Hour: 5,850,000 bytes

• 1 Day: 140,400,000 bytes (Approx 140MB)

Enabling Audio Recording

1. Click Audio on the General setup display.

2. Select an audio channel under AUDIO.

3. Select the Record checkbox.

4. Click OK.

Enabling Live Audio

1. Click Audio on the General setup display.

2. Select an audio channel under AUDIO.

3. Select the Use live audio checkbox.

4. Click OK.

Auto Sequence Setting

Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled or when a Spot-Monitor out signal

is used to display on a spot monitor. Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel.

Screen Division Options

Enable Sequencing

Enable All Cameras

Select interval between

switching cameras

Custom Mode Create non-standard screen divisions Skip 0 FPS Channel Sequence skips cameras with no video signal

Create Custom Auto Sequence

1. Open General setup and click Sequence Setting.

2. Click individual cameras in the left pane or click Select All to include all cameras in the sequence.

3. Select an Interval time (in seconds) to display each screen in the sequence.

4. Select screen division options for appropriate cameras.

FRAME SETUP OVERVIEW

The Frame Setup menu allows configuration of the PPS, resolution, quality, and sensitivity of camera channels. When configuring the

PPS sliders the BLUE slider represents the PPS the DVR will record during intensive recording and have available for transmitting to remotely connected systems. The RED slider represents the PPS that will be recorded by the DVR under normal recording conditions.

The total PPS of all blue sliders may not exceed the recording PPS of the DVR. The PPS of a red slider may not exceed that of the blue slider for the same channel. The dual sliders allow configuration of the DVR to record at a lower PPS while still being able to transmit at a higher PPS to remote connections.

Ex. If a camera channel is set to 25 PPS (blue) and 7 PPS (red), the DVR will record at 7 PPS and users viewing live video remotely

can receive up to 25 PPS.

Note The 4 Channel DVR only allows the user to select one frame rate for both recording and remote viewing.

Frame Setup (4 Channel XVS)

Reset Default Settings

Video Format – NTSC/PAL

No. of Recording Frames Selected

Frame Selec

Video Quality

Recording Resolution

Sensitivity

Frame Select Sets the PPS recorded by the DVR and available for viewing on a remote client PC Video Quality Lower quality video has a smaller file size but appears more pixilated Sensitivity Sets the Keyframe refresh rate. Adjusting this setting can have negative effects on video quality

Note Do not change from default setting unless instructed by a system administrator.

Standard Models

Camera Channel

Reset to Default Settings

Compression Codec

Sensitivity

Video Quality

No. of Recording Frames

Selected

Frame Select

Recording Resolution

Note The RED PPS record slider cannot exceed the BLUE PPS capture slider.

Note The Software will not allow the maximum available Frames to be exceeded.

Note Using H.264 software compression significantly increases the processing load on the Surveillix 120/240/480 platforms. If

maximum analog PPS is desired in addition to IP video recording or multiple remote clients, Surveillix engineering recommends the addition of the upgraded system CPU (DVR-CPUUPG).

Frame Select Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC.

Red Slider: Sets the PPS recorded by the DVR during normal recording. Resolution Affects the total number of frames per second that are available. Codec Select the appropriate codec for each camera.

CUBIC (MJPEG), MPEG-4, H.264

Video Quality Lower quality video has a smaller file size but appears more pixilated. Sensitivity Sets the Keyframe refresh rate. Adjusting this setting can have negative effects on video quality.

Note Do not change the default setting unless instructed by a system administrator.

H.264 Models

Reset to Default Settings

Display Time o

Selected Channels

Camera Channel

No. of Recording Frames

Selected

Frame Selec

Recording Resolution

Output to Video Out Display

Video Quality

Note The RED IPS record slider cannot exceed the BLUE PPS capture slider. Note The Software will not allow the maximum available Frames to be exceeded. Frame Select Blue Slider: Sets the PPS recorded during intensive recording and available for viewing on a remote client PC.

Red Slider: Sets the PPS recorded by the DVR during normal recording. Resolution Affects the total number of frames per second that are available. Video Quality Lower quality video has a smaller file size but appears more pixilated. Sensitivity Sets the Keyframe refresh rate. Adjusting this setting can have negative effects on video quality.

Note Do not change the default setting unless instructed by a system administrator.

Enable Video Out to Spot Monitor (4 Channel and H.264)

1. Click Setup on the Display screen.

2. Click Frame Setup.

3. Select the Video Out check box to enable the appropriate channels.

4. Define the Video Out time (seconds to display each channel on spot monitor).

5. Click Apply.

Maximum PPS Table

PPS Breakdown for Each Resolution

Resolution CCTV x480 model H.264 model

360x240 1CIF 480 PPS 240 PPS/480 PPS

720x240 * 2CIF 240 PPS 240 PPS/480 PPS

720x480 ** 4CIF 120 PPS 240 PPS/480 PPS (D1)

Resolution CCTV x120 model x240 model

360x240 1CIF 120 PPS 240 PPS

720x240 * 2CIF 120 PPS 120 PPS

720x480 ** 4CIF 60 PPS 60 PPS

Resolution CCTV x240V model

320x240 1CIF 240 PPS

640x240 2CIF 240 PPS

640x480 4CIF 120 PPS

* Frames recorded in 720x240 are twice the size of the standard 360x240. When recording at 720x240, each frame assigned to the channel will use 2 of the total frames available.

** Frames recorded in 720x480 are four times the size of the standard 360x240. When recording at 720x480, each frame assigned to the channel will use 4 of the total frames available.

32 Channel Frame Allocation

32 Channel models utilize two capture cards. When configuring cameras and allocating frames, the total frame rate for the DVR is split between each capture card. Please reference the chart below for available frames for each grouping of channels.

Resolution Channels x240 model x480 model

360x240

720x240

720x480

1 to 16 120 frames 240 frames

17 to 32 120 frames 240 frames

1 to 16 60 frames 120 frames

17 to 32 60 frames 120 frames

1 to 16 30 frames 60 frames

17 to 32 30 frames 60 frames

SCHEDULE SETUP

Recording Schedule

The Recording Schedule window allows the user to create different recording schedules based on the day, time, and type of recording

desired. In addition, this window contains the System Restart options that allow the user to perform basic system maintenance by automatically scheduling the DVR to restart periodically.

Recording Schedule Window

Recording Mode Options

Single Day Selection

Multi Day Selection

Emergency IP Setup

Open Restar

Setup Window

Create Special Day Recording Schedules

Sensor Schedule

The Sensors will supersede all other types of recording modes (Motion and Continuous). Regardless of the recording schedule of a

particular camera, if a sensor event occurs the associated cameras will begin recording as a Sensor Event. Sensor Recordings will be flagged and searchable using the Index Search Mode. Cameras are associated to sensors in the Camera Setup menu.

Sensor Schedule Window

Alarm Options

Single Day Selection

Multi Day Selection

Emergency IP Setup

Open Restar

Setup Window

Create Special Day Sensor Schedules

Create a Recording Schedule

1. Select a day to begin creating the schedule for -or- click Single Day Selection, enabling Multi Day Selection, to create the

same schedule for multiple days.

2. Highlight the Time-Blocks within the Recording Schedule window for the camera(s) selected to schedule. Once the desired

Time-Blocks are highlighted, click a Recording Mode button. The Time-Blocks should now appear Blue for Motion, Yellow for Continuous and White for No Recording.

Note Leave cameras recording with Sensor Detection set to No Recording for the specified time block(s).

Create a Sensor Schedule

1. Click Schedule and then and then select the Sensor option. Select a single day or click Single Day Selection to include

multiple days in the schedule.

2. Highlight the Time-Blocks within the Recording Schedule window for the sensor(s) to enable and schedule. Once the time blocks are highlighted click Enable. The time block will now appear red.

Scheduling Alarm Events

There are three types of Alarm Events:

ALARM EVENT: This option logs the Alarm Events on the local server.

CENTRAL STATION: This option sends a Map Alarm to Central Station software such as SCS Multi-Site Management.

EMERGENCY AGENT: This option sends the Alarm Event to the Emergency Agent software.

Motion can be designated as an alarm event. Often motion does not need to be treated as an Alarm event. Ex: During work hours,

motion that occurs is expected and should not be treated as an alarm. However, after business hours, any motion that occurs could be treated as an alarm.

1. Click Schedule on the Setup screen.

2. Select either Recording or Sensor.

3. Highlight time blocks in the schedule that have been set to Motion (or Sensor) and click the desired Event buttons (Alarm Event,

Central Station, Emergency Agent). A corresponding letter will display in the selected time blocks.

Emergency Agent Schedule

Video recording triggered by motion or sensor events can be sent to the Emergency Agent software.

1. Enable the Emergency Agent Event. (see Scheduling Alarm Events above).

2. Enter the IP Address of a PC running the Emergency Agent software under Emergency IP.

3. Select the check box next to the IP Address to enable it. Only one IP Address is supported at a time.

4. Enter the recording duration (in seconds) in the Emergency Time box.

Tip See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software.

Special Day Schedule

The user can create days that have a unique recording schedule. If necessary create these on days that are ‘not typical’ such as

Holidays, Special Events, etc.

Special Day Mode / Normal Day Mode

Date Ba

Configured Special Days List

Creating/Editing a ‘Special Day’ Schedule

1. Click Normal Day Mode to enable the Special Day Mode.

2. Select a day by typing the date or clicking the arrow to the right of the Date Bar.

3. Highlight the time-blocks within the Recording Schedule window for the camera(s) selected. Once the desired Time-Blocks are

highlighted, click a Recording Mode button.

4. When finished creating the schedule the Save Special Day.

Note The special day should now appear as a date in the Special Day Schedule.

Deleting a ‘Special Day’ Schedule

1. Select a date from the Special Days list.

2. Click Delete Special Day.

System Restart Setup

System Restart Setup allows the user to define a schedule wherein the DVR automatically restarts according to specified parameters.

Create System Restart Schedule

1. Click Schedule on the Setup screen.

2. Click Restart Setup.

3. Select the day(s) of the week to schedule an automatic system restart and select the check box to enable shut down. Note This step alone does not trigger the DVR to restart, only to shut down.

4. Specify the time of day to schedule the system restart.

5. Select the Restart option. Note If Off is selected, the DVR will shut down at the specified time but not restart.

)

SENSOR SETUP

The Sensor setup window allows you to enable, disable and configure Sensors and Relays (Control Outputs).

ssociate Sensor w/ PTZ Presets

Open On-Screen Keyboard

Normally Open (NO) Normally Closed (NC

Configure Hybrid (IP) Sensors*

Delay Triggering Relay Outpu

Assign Relay(s)

comma delineated

Configure Sensor Response

1. Click Setup on the Display screen.

2. Click Sensor.

3. Click the NO or NC check box to select Normally Open or Normally Closed for the desired sensor.

4. Enter the Delay time to define the number of seconds after the sensor is tripped until the relay is activated.

5. Enter the Relays to associate with the sensor. One or more relays can be associated with a single sensor – separate with

commas.

6. Click Apply.

Activate PTZ Preset on Sensor

1. Create a PTZ Preset Position. See instructions in the PTZ Setup chapter.

2. Click Setup on the Display screen.

3. Click Sensor.

4. Click Sensor Preset.

5. Select the desired camera from the Channel list.

6. Select the appropriate Sensor from the list.

7. Select the preconfigured PTZ Preset from the list.

8. Click Set. A list of configured Sensor Presets will display in the

box below.

9. Repeat for additional sensors.

10. Click OK to close the Sensor Preset window.

NETWORK SETUP

Network Setup allows the user to adjust settings such as Ports, setup emergency PPP information for use with the Emergency Agent

and enable Remote Access.

Settings for Video Sent to Remote Client

Use with Emergency Agent

Use with Remote

Connections

Enable RS-232

Keyboards (PTZ)

Between DVR and Remote Client

Time Out Value When attempting to connect to the DVR, if the connection does not succeed during the timeout

period (seconds), the connection will be terminated.

Emergency Port Used to connect to the Alarm Monitor software. Center Port Used to connect to the Surveillix remote software. This port must be specified in the Remote

Software to connect to the DVR.

Note Center Port 1025 is not available for remote connections. It is used by the ATI VGA management suite Image Port Used to transfer the video to the Surveillix remote software.

Search Port Used to transfer search information to the Surveillix remote software. Note If connecting to the DVR through a firewall, the above ports must be open to incoming and outgoing traffic.

Resolution By setting the resolution low, the images will be sent faster, however, the image quality will be

reduced considerably. When set to Original, full quality video will be sent [720 x 480 (NTSC) 720 x 576 (PAL)]. The Original setting is very bandwidth intensive.

Transport Rate Throttles the bandwidth on the DVR. This option is based on percentages of images sent.

ADMINISTRATIVE SETUP

Select Date

Log Data Displa

Export Log Data (1 to 7 days)

Disk Management

The Disk Management window is a native Windows function. This window displays the partition scheme and health status of the Hard

Disk Drives in the DVR. This window is often used to troubleshoot a DVR, or verify the amount of Hard Drive storage installed. For more information about Disk Management, consult a Windows XP manual.

Setting Up DDNS

Dynamic Domain Name System (DDNS) is a service that provides a static address to simplify remote connection to the DVR. This

service is most useful for installations where the WAN (public) IP address is dynamic (changes from time to time). Most public IP addresses are dynamic unless a static address has been specifically ordered from the internet service provider.

Enable DDNS

To enable this functionality of the DVR, follow the steps below:

1. Click Setup on the Display screen and log in as Administrator if prompted.

2. Click Administrative.

3. Click Program Management (ETC) and enter the Administrator password when prompted.

4. Click Show (to the right of The agent program for DDNS).

5. Select the Enable DDNS check box.

6. Enter the ID, Password, and Hostname specified on the DDNS document shipped with your DVR. Note Ensure the DVR has an IP address by setting it statically. The Network settings may need to be changed. If you are not

sure of the correct values, contact the individual or department responsible for network administration at the site.

Set the IP Address

To set the IP address of the DVR, follow the steps below:

1. On the Display screen, click Exit and choose Restart in Windows Mode.

2. Right-click My Network Places and click Properties.

3. On the General tab, click Internet Protocol (TCP/IP) and then click Properties.

4. Select Use the following IP address.

5. Enter the following values (or as specified by the department responsible for network administration).

a. IP Address: The first three sets of numbers should match the router’s local IP address and the last set should be a unique

number between 1-254.

b. Subnet Mask: This should match the router’s setting (commonly 255.255.255.0 for 192.X addresses and 255.0.0.0 for 10.X

addresses).

c. Default Gateway: This is the router’s internal IP address. Once DDNS is configured, the router the DVR connects to will need

to be configured to forward ports 80 and 4000 to the IP address of the DVR.

For further instruction on this process, visit http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

Select the correct model of router, and follow the instructions. Once DDNS and port forwarding have been configured, the DVR will be accessible from any remote site by entering the HOSTNAME into the address bar of Internet Explorer or the IP Address field in the Remote Software.

User Management

The User Management Console allows the administrator to create, edit, and delete user accounts. Each user account can be

assigned different privileges to limit the usage of the DVR system. Users can be given administrator privileges by enabling all rights, however only the true administrator account can log into the User Management Console.

Enable Auto Log Of

Log Off User after x Minute(s) of Inactivity*

Note The Delete User button immediately deletes the user – use cautiously.

Add a New User

1. From the Display screen, click Administrative.

2. Click User Management.

3. Click Add User to open the User window.

4. Enter a User Name and Password.

5. Enable appropriate Permissions.

6. Select Cameras and Audio channels to hide from the user.

7. Assign a User Rank.

8. Click OK to save changes and close the window.

*Auto Log Off affects all users

User Rank

The User Ranking structure allows the option to assign a privilege system (1-10 where one has the most rights) to users of the DVR

Software. For example. Since only one user is allowed to use the PTZ controls at any one time, an administrator with a higher rank can kick another user out and take control of the PTZ.

The User Rank option affects:

SETUP ACCESS - The DVR Software can only have 1 user accessing Setup at any given time. A user with a higher rank will kick another user out and then open Setup. NOTE: User settings will NOT be saved when a user with a higher ranking logs in.

PTZ CONTROL - The DVR SOFTWARE can only have 1 user using the PTZ controls at any given time. A user with a higher

rank will kick another user out and then open the PTZ controls.

1. From the Display screen, click Setup.

2. Click Administrative.

3. Click User Management.

4. Enter the Administrator password and click OK.

5. Select a user from the Select User box and click Update User.

6. Set the user’s rank using the User Rank list and click OK to save changes.

Changing the Administrator Password

1. Inside Administrative setup, click User Management. When the prompt appears, click Change Password.

2. Enter the new password and click OK.

Default Administrator Password

The default administrator login is:

User: Administrator Password: <blank>

Log Management

The Log Management window provides the user the options to overwrite log files or schedule log deletion.

Setup Log Management Options

1. From the Administrative setup display click Log Management.

2. Select the check box to enable the Log File Overwrite Option.

Set Log Overwrite a. Select Overwrite and define the size of the log file cache. Set Log Cache Size a. Select Do Not Overwrite and define the number of days to maintain log files. Manually Delete Log Files a. Select the type(s) of log file to delete. System Log, Event Log, Alarm Log. b. Click Delete All.

3. Click OK to save the settings and close the window.

Status Check / Email

General

1. Click Setup on the Display screen.

2. Click Administrative.

3. Click Status Check/Email.

4. Select the Enable Email Alarm check box.

5. Enter a From Name and e-mail Address. Note This name and address will appear in the From line of the email

alert message.

6. Enter the SMTP information for the “From” email account. Contact the

email administrator for this information if necessary.

7. If using a secondary email account select the Use Secondary SMTP

check box and complete the SMTP information.

8. Click Test to check settings.

9. Click Apply when finished.

Users

1. Set up the General tab first.

2. Click the Users tab.

3. Select the type of Event to send email on.

4. Enter the User Name and E-mail Address of an email recipient.

5. Click Add.

6. Repeat for additional recipients and types of events. Note A separate email notification for each type of event must be set

up for a single recipient to receive notifications for each type of event.

7. Click Apply when finished.

Storage Check

1. Set up the General and Users tabs first.

(see above)

2. Select the Use Storage Check check box.

3. Define the number of minutes.

4. Select an Alert Option, Beep or Popup Message, if desired.

5. Click Apply.

Recording Data Check

1. Setup the General and Users tabs first.

(see above)

2. Select the Recording Data Check check box.

3. Define the number of hours between data checks.

4. Select the Action Method.

5. Click Apply.

SMART Information

The SMART Information tab displays Hard Drive information.

SMART Alert

1. Setup the General and Users tabs first.

(see above)

2. Select the Enable SMART Alarm.

3. Define the number hours between SMART checks.

4. Select the type of SMART event to trigger an action.

5. Define the maximum HDD temperature.

6. Select an action method.

7. Click Apply.

Alarm Event

1. Setup the General and Users tabs first.

(see above)

2. Select the Use Email Alarm check box.

3. Define the number of minutes between recording data checks.

4. Select Motion and/or Sensor to send and alert on that type of event.

5. Click Apply.

6. Click Close to return to the Administration tab.

INFORMATION

The Information display allows users to define the site code necessary for connecting to remote software, save comments relative to

the DVR and store tech support and contact number information.

Total HDD /Available HDD Space

Enter comments

Site Code A user-specified unique identification name used by other DVR software to identify the DVR. (Remote,

Emergency Agent, SCS, Digital Signature Verifier)

Current Serve

Software Version

User-Defined Contact Numbers

PTZ

The PTZ Setup display allows enabling of PTZ cameras, creation of Presets, creation of Tours, and adjustment of camera speed

settings. Some options listed here are features only available on selected cameras. Refer to the PTZ chapter in this manual for further information on setting up PTZ cameras and setting PTZ options.

INSTANT RECORDING

The Instant Recording feature allows users to manually initiate recording on a specific camera, overriding the current schedule. When

Instant Recording is activated the DVR flags the clip as an event so Instant Recording instances can be found using the Index Search

Instant Recording can be used, for example, when a suspicious object or person is detected and the user wants to flag that section of

video for easy retrieval at a later date.

Activate Instant Recording

1. From the Display screen, double right-click the camera on which to enable instant recording. An INSTANT label will be placed on

the upper right corner of the video.

2. To turn the Instant Recording option off, double right-click the camera a second time.

Searching ‘Instant Recorded’ Video

1. From the Display screen click Search.

2. Click Index Search.

3. Select the Instant Recording option. See the Search chapter for more information.

This chapter includes the following information:

• Setup Overview

• Daylight Saving Time

• Index Search

• Preview Search

• Graphic Search

• Motion Search

SEARCH OVERVIEW

The DVR has several options that allow the user to easily search through, and find, a particular section of video. From Motion/Sensor

indexing to calendar views highlighting days with recorded video; the DVR is equipped to help the user quickly find a specific video or event.

The following chapter describes how to use the DVR Search features.

Screen Division buttons

Current Date/Time

Hour/Minute Control Bar

Calendar button

Play Controls

udio Channels

Playback Date/Time

Camera Select buttons

Note Audio Channel buttons are only viewable when one camera is selected.

Play Controls

Rewind

Back Frame

Stop

Play

Forward Frame

Back Frame Moves video back one frame Rewind Rewinds video Stop Stops video playback Play Plays video Forward Frame Moves video forward one frame

Adjust the Brightness of an Image

1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.

2. Move the Brightness slide bar to the right or left to adjust the brightness.

3. Reset the Brightness by moving the slider back to the center of the bar.

Zooming in on an Image

1. Select an image to adjust by double-clicking on the desired image. Multiple images cannot be adjusted at one time.

2. Move the Zoom slide bar to the right or left to zoom in or out of an image.

3. Reset the Zoom by moving the slider back to its original position on the bar.

Zooming in on a Portion of an Image

1. Right-click the area of interest on the image and select Zoom.

- or – Double-right-click the image.

2. Repeat to zoom in further.

3. Continue clicking the right mouse button and the image zoom will cycle back to the original size.

Open Video from a Saved Location

Previously saved video clips or backup files can be searched for content. Find file by date and time or by name.

1. Click Open to search for the saved file.

2. Select a file from the list of saved clips and backup files or search by start hour.

3. Click OK to open the saved file.

Time Sync

The Time Sync option synchronizes a single channel of video to playback in real time. Ordinarily the video may playback slower or

faster depending on several factors, including how many PPS recorded and number of cameras playing at the same time.

1. Select a single image to synchronize by double-clicking on an image.

2. Click Time Sync. The video will now playback in real time.

Clean Image

The DVR is capable of recording video using one of three different resolutions. When using the 720 x 480 resolution, two fields are

mixed. Because of the timing gap between the two fields, according to the standardized image rules, after image might occur to high speed moving images. The Surveillix DVR allows the user to remove this by clicking the Clean Image button.

PERFORMING A BASIC SEARCH

There are several different types of searches that can be performed on the DVR. The most basic involves selecting the date, time,

camera, and clicking play.

1. Click the Calendar button to select a date.

2. Select a time by clicking the up and down arrows to the right of the time display.

3. Click OK.

4. Select one or more cameras.

5. Click Play. Video can be played forwards, backwards, or frame-by-frame.

PRINTING AN IMAGE

1. Using the Search screen, locate a frame to print. Note Only one camera can be selected at a time for this function to work.

2. Click Print. A Print Options window appears. Depending on the printer being used, there may be several printing options

available. Refer to the printer manual for more information.

3. Click Print to print the selected images. Note The message “NO DEFAULT PRINTERS INSTALLED” will display if no printer is installed.

DAYLIGHT SAVING TIME

The DVR automatically adjusts for Daylight SAVIng Time changes. When the hour “jumps forward” no video is lost because an hour is

skipped. However when the hour “falls back” there is a duplicated hour that under normal circumstances would be recorded over. The Surveillix DVR actually records both hours and allows the user to select which hour to play if the need arises.

To access the ‘lost hour’:

1. From the Search screen, click the Calendar button.

2. Select the date when Daylight SAVIng time ‘lost’ an hour. The Daylight SAVIng option

appears.

3. To play back the ‘lost hour’, select the Daylight SAVIng check box and enter the

repeated hour in the time box.

4. Click OK to confirm the date and begin playing the video using standard search

features.

SAVE TO JPG OR AVI

The DVR can export single images in a JPG Image file format and save video clips in an AVI format. Both JPG and AVI file formats

are the most commonly used graphical formats today. Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use.

JPG Optimized for compressing full-color or grayscale photographic images, JPG images are 24-bit (16.7 million color) graphics.

Use JPG to export a single image or frame.

AVI AVI image data can be stored uncompressed, but it is typically compressed using a Windows-supplied or third party

compression and decompression module called a codec. AVI is used to export a video clip.

1. From the Search screen, click Save.

2. Select the Export Type: Image File (JPG) or AVI File. Note Different image format types provide different file-sizes,

quality and compatibility.

Image File a. Select Quality (50>100). When size is not an issue, set the

quality to 100.

AVI File a. Enter the duration (seconds) to record. Although 100 is the

longest time displayed, a longer recording may be entered manually.

b. Select a Compression Codec. Each codec provides different

levels of quality, compatibility and file-size.

c. Select Quality - 50>100. When size is not an issue, set quality

to 100.

3. Click Export to save file. The Cancel button exits the window

without exporting file.

100

Bookmarks

Use bookmarks to mark a video clip during a search. Export bookmarked data using the Clip Backup feature.

1. Perform a search for the desired video.

2. Stop playback at the beginning of the desired clip.

3. Right-click the video and select Start Bookmark.

4. Click the play button to continue playback.

5. Stop playback at the end of the desired clip.

6. Right-click the video at the desired end point and select End Bookmark.

7. Type a name to identify the bookmark in the Title box.

8. Enter a memo or notes in the More Information box.

9. You may also select additional channels to include video at

different locations recorded at the same time.

10. Click Create.

Modify Bookmarks

You can modify a previously created bookmark to change the start or end time of the clip, add additional comments, change the title, or

add additional cameras.

1. From the Search screen, click Graphic Search and then click Bookmark.

2. On the calendar, select the date the desired bookmarks were

created.

3. Select the desired bookmark from the list.

4. Make the desired change.

5. Click Modify.

6. When the modification is complete, click Cancel to close the

window.

Surveillix DVS32-240-2T, DVS16-480-X, DVS16-480H-X, DVS32-240-X, DVS32-480-X User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual