The product manuals have been received by me and I have been thoroughly instructed as to care, adjustments,
safe operation and applicable warranty policy.
Always reference the serial number of your SurgeMaster generator when ordering parts or requesting service or other information.
The serial number plate is located where indicated. Please mark the numbers in the spaces provided for
easy reference. (Serial label location is the same for ALL models)
Serial Location
SERIAL NUMBER LOCATION
Emergency Power Series or Contractor ReadySeries Portable Gas Generator
Model Number ____________________________________________________
Serial Number ____________________________________________________
LABELLING INFORMATION
As you begin to get familiar with your SurgeMaster product, you will notice that there are numerous labels
located on the machine. Here is a brief explanation of what they are for and how to read them.
There are three different types of labelling: safety, informative
and product labels.
Safety Labels are pictorial and always with a yellow background colour and generally 2 panel. The top panel shows the
safety alert (the potential hazard) and the bottom panel shows
the message (how to avoid the hazard).
Informative Labels are generally pictorial, have a white background colour and can vary to the number of panels. The label
will illustrate the function of a feature and is accompanied by detailed instructions in the owners manual,
with the label illustrated along side.
Product Labels are associated with the product and carry various messages. (model, serial, etc)
See the section on safety signs for safety label denitions. For a complete illustration of labels and label
locations, download the parts manual for your model product at www.surgemaster.ca.
safety alert
message
safety label
5
1 INTRODUCTION
Congratulations on your choice of the SurgeMasterGenerator. This equipment has been designed
and manufactured to meet the needs of a home owner, business operator or industry that needs electric
power during power outage, at a remote location or any time remote power is needed.
Safe, efcient and trouble free operation of your SurgeMaster Generator requires that you and
anyone else who will be using or maintaining the generator, review this SurgeMaster Operators
manual and read and understand the Safety, Operation, Maintenance and Trouble Shooting information contained within this Manual.
All SurgeMaster generators are CSA certied and are "neutral bonded to frame" this is a safety feature
that means that the neutral line of the electrical circuit has been bonded to the frame of the generator. The
purpose is to make fulll advantage of the overcurrent protection device to prevent shocks & electrocution due to a short circuit from a defective cord or device. In effect this will cause the current from a short
circuit to travel back to the generator and activate the breaker, instead of through a person to ground
The
SurgeMaster Emergency Power Series generator
reliable source of continuous power for the home owner, or
Utilizing robust pull start gas powered engines to provide a steady and
dependable source of power,
in case of power outage,
arises. The emergency power series is intended to be connected directly to
the appliance/equipment requiring electrical power. It is not recommended
to connect these generators to a home electrical system without appropriate equipment and a qualied
electrician to make the connections.
The
SurgeMaster Contractor Ready Series generator
the contractor in mind. Equipped with GFCI protected outlets, these generators are a safe and dependable source of continuous power on the job site.
Small and portable,
and dependable source of power,
the pull start gas powered engines produce a steady
for all your power tools.
the neutral conductor bonded to the frame, Contractor Ready generators
feature GFCI outlet protection, an OSHA requirement when using portable
electrical equipment on job sites.
From home owners, recreational use campers, hunters, snowmobilers, to jobsite contractors, decks,
docks, & fence builders, rugged roll-cage frame to stand-up to jobsite demands, the SurgeMaster
line-up of generators will get you up and running.
Optional Kits: available are the WK210 & WK214 Wheel Kits, which make it a one person job to easily
move your generator into position.
Use the Table of Contents or Index as a guide to locate required information. Keep this manual handy for
frequent reference and to pass on to new operators or owners. Call your Wallenstein dealer or the Distributor if you need assistance, information or additional copies of the manuals.
OPERATOR ORIENTATION - The directions left, right, front and rear, as mentioned throughout this
manual, are determined when facing the control panel
is designed to be a
recreational use.
or when the need
are designed with
As well having
SM2500CH
6
SM3000SU
SM3000CH
SM3000 GFI
SM5000CH &
SM5000 GFI
2 SAFETY
SAFETY ALERT SYMBOL
This Safety Alert symbol means
ATTENTION! BECOME ALERT!
YOUR SAFETY IS INVOLVED!
Why is SAFETY important to you?
3 Big Reasons
SIGNAL WORDS:
Note the use of the signal words DANGER,
WARNING and CAUTION with the safety
messages. The appropriate signal word for
each message has been selected using the
following guide-lines:
The Safety Alert symbol identies
important safety messages on the
Wallenstein Generator and in the
manual. When you see this symbol,
be alert to the possibility of personal
injury or death. Follow the instructions in the safety message.
Accidents Disable and Kill
Accidents Cost
Accidents Can Be Avoided
DANGER - Indicates an imminently hazardous
situation that, if not avoided, will
result in death or serious injury. This
signal word is to be limited to the
most extreme situations typically for
machine components which, for functional purposes, cannot be guarded.
WARNING - Indicates a potentially hazardous
situation that, if not avoided, could
result in death or serious injury, and
includes hazards that are exposed
when guards are removed. It may
also be used to alert against unsafe
practices.
CAUTION - Indicates a potentially hazardous
situation that, if not avoided, may
result in minor or moderate injury. It
may also be used to alert against
unsafe practices.
If you have any questions not answered in this manual or require additional copies or the manual is damaged, please contact your dealer or Wallenstein, 4144 Boomer Line, St. Clements, ON, N0B 2M0. Phone
(519) 699-9283 or Fax (519) 699-4146.
7
SAFETY
YOU are responsible for the SAFE operation and
maintenance of your Wallenstein Portable Generator. YOU must ensure that you and anyone
else who is going to use, maintain or work around
the generator be familiar with the use and maintenance procedures and related SAFETY information contained in this manual. This manual will
take you step-by-step through your working day
and alerts you to all good safety practices that
should be used while using the Generator.
Remember, YOU are the key to safety. Good
safety practices not only protect you but also the
people around you. Make these practices a working part of your safety program. Be certain that
EVERYONE using this equipment is familiar with
the recommended use and maintenance procedures and follows all the safety precautions. Most
accidents can be prevented. Do not risk injury or
death by ignoring good safety practices.
2.1 SAFETY DO'S & DON'TS'
• DO give operating instructions to operators or
employees before allowing them to operate
the machine, and REVIEW annually thereafter.
• DO NOT run a generator indoors, a generator’s exhaust contains toxic carbon monoxide,
which you cannot smell or see. Breathing
carbon monoxide can be lethal.
• DO read and understand ALL
Safety and Operating instructions in the manual and follow
them. Most accidents can be
avoided. The most important safety device on
this equipment is a SAFE operator.
• DO NOT expect a person who has not read
and understood all use and safety instructions
to operate the machine. An untrained opera-
tor is not qualied and exposes himself and
bystanders to possible serious injury or death.
It is the owners responsibility to the operator
to ensure familiarity and understanding of the
machine.
• DO NOT modify the equipment in any way.
Unauthorized modication may impair the
function and/or safety and could affect the life
of the equipment.
• DO NOT risk injury or death by ignoring good
safety practices.
• DO review safety related items annually with
all personnel who will operating or maintaining
the generator
• DO have a rst-aid kit available
for use should the need arise
and know how to use it.
• DO read and understand all
safety signs located on the
machine before using, maintaining, adjusting
or cleaning the generator
• DO have a re extinguisher suitable
for electrical res available, should
the need arise and know how to use
it.
• DO inspect and secure all guards
before starting.
• DO wear appropriate protective gear. This list
includes but is not limited to:
• Heavy gloves
• Hearing Protection
• Protective
shoes with slip
resistant
soles
• Protective
glasses, goggles or face shield
• DO prepare before servicing, adjusting, repairing or unplugging:
• stop the machine, disconnect load
• shut off the engine,
• wait for all moving parts to stop
• clear the area of people, especially small
children.
• DO wear suitable ear protection for prolonged exposure to
excessive noise.
• DO operate on dry level
ground away from combustibles.
• DO NOT touch hot engine parts, mufer, mufer cover, engine body, engine oil, etc. during
operation and after the engine has been shut
off. Contact may cause burns.
• DO NOT modify the control panel wiring or
any grounding on the generator
• DO think SAFETY! Work SAFELY!
8
2.2 EQUIPMENT SAFETY GUIDELINES
Z94216
Safety of the operator and bystanders is one of the main concerns in designing and developing equipment. However, every year many accidents occur which could have been avoided by a few seconds of
thought and a more careful approach to handling equipment. You, the operator, can avoid many accidents by observing the following precautions in this section. To avoid personal injury or death, study the
following precautions and insist those working with you, or for you, follow them.
1. In order to provide a better view, certain
photographs or illustrations in this manual
may show an assembly with a safety shield
removed. However, equipment should never
be used in this condition. Keep all shields in
place. If shield removal becomes necessary
for repairs, replace the shield prior to use.
2. Replace any safety sign or instruction sign
that is not readable or is missing. Location of
such safety signs is indicated in this manual.
3. Never use alcoholic beverages or drugs which
can hinder alertness or coordination while using this equipment. Consult your doctor about
using this machine while taking prescription
medications.
4. Under no circumstances should young
children be allowed to work with this
equipment. Do not allow persons to use
this until they have read this manual and
have developed a thorough understanding of the safety precautions and of how it
works. Review the safety instructions with all
users annually.
5. This equipment is dangerous to children and
persons unfamiliar with its operation. The
operator should be a responsible, properly
trained and physically able person familiar
with machinery and familiar with this equipment's operations. If the elderly are assisting
with work, their physical limitations need to be
recognized and accommodated.
6. Never exceed the limits of a piece of machinery. If its ability to do a job, or to do so safely,
is in question - DON'T TRY IT.
7. Never run a generator indoors,
a generator’s exhaust contains
toxic carbon monoxide, which
you cannot smell or see. Breathing carbon monoxide can be
lethal.
8. Do not modify the equipment in
any way. Unauthorized modi-
cation may result in serious
injury or death and may impair
the function and life of the equipment.
9. In addition to the design and conguration of
this equipment, including Safety Signs and
Safety Equipment, hazard control and accident prevention are dependent upon the
awareness, concern, prudence, and proper
training of personnel involved in the operation,
transport, maintenance, and storage of the
machine. Refer also to Safety Messages and
operation instruction in each of the appropriate sections of the engine and machine manuals. Pay close attention to the Safety Signs
afxed to the machine.
10. Safe condition involves the following procedure:
• Flip main switch "off" or disconnect all loads
• Shut off the engine.
• Ensure all components have stopped moving.
Safe Condition procedure should be performed before any service, maintenance
work or storage preparation.
9
2.3 SAFETY TRAINING
1. Train all new personnel and review instructions frequently with existing workers. Safety
is a primary concern in the design and manufacture of our products. Unfortunately, our efforts to provide safe equipment can be wiped
out by a single careless act of an operator or
bystander.
2. In addition to the design and conguration of
equipment, hazard control and accident prevention are dependent upon the awareness,
concern, prudence and proper training of
personnel involved in the operation, transport,
maintenance and storage of this equipment.
3. It has been said, "The best
safety feature is an informed,
careful operator." We ask
you to be that kind of an
operator. It is the operator's
responsibility to read and understand ALL
Safety and Use instructions in the manual and
to follow these. Accidents can be avoided.
4. Working with unfamiliar equipment can
lead to careless injuries. Read this manual
before assembly or using, to acquaint
yourself with the machine. If this machine
is used by any person other than yourself,
or is loaned or rented, it is the machine
owner's responsibility to make certain that
the operator, prior to using:
• Reads and understands the operator's
manuals.
• Is instructed in safe and proper use of
the equipment.
• Understands and knows how to perform
the "safe condition" procedure:
• Flip main switch "off" or disconnect all
loads
• Shut off the engine.
• Ensure all components have stopped
moving.
5. Know your controls and how to stop the
engine and machine quickly in an emergency.
Read this manual and the one provided with
your engine.
6. Be certain only a properly trained and physically able person will use the machinery. A
person who has not read and understood all
using and safety instructions is not qualied
to use the machine. An untrained operator
exposes himself and bystanders to possible
serious injury or death. If the elderly are assisting with the work, their physical limitations
need to be recognized and accommodated.
10
2.4 PREPARATION
1. Never use the engine and machine until the
operators have been adequately trained in the
safe operation of the machine and have read
and completely understand:
• Safety, Operation and Feature sections of
this manual,
• Engine Operator's Manual
• Each of the Safety Messages found on the
safety signs on the engine and machine.
2. Personal protection equipment including:
• safety glasses
• safety shoes
• gloves
• hearing protection
are recommended
during assembly, installation, operation,
adjustment, maintaining, repairing, removal,
cleaning, or moving the generator. Do not al-
low long hair, loose tting clothing or jewellery
to be around equipment.
3. PROLONGED EXPOSURE TO LOUD NOISE
MAY CAUSE PERMANENT HEARING
LOSS!
Power equipment can often be noisy enough
to cause permanent, partial
hearing loss. We recommend that you wear hearing protection on a full-time
basis. Noise over 85dB on
a long-term basis can cause
severe hearing loss. Noise
over 90db adjacent to the
Operator over a long-term basis may cause
permanent, total hearing loss.
4. Clear working area of stones, branches or
hidden obstacles that might be hooked or
snagged, causing injury or damage.
5. Use only in daylight or good articial light.
6. Be sure machine is properly mounted, adjusted and in good operating condition.
7. Ensure that all safety shielding and safety
signs are properly installed and in good condition.
8. If fuel is on site, store it well away from the
machine and ammable materials.
9. Perform the "PreOperation Checklist" procedure before starting work.
Caution: Hearing loss from
loud noise (from tractors,
chain saws, radios, and
other such sources close to the
ear) is cumulative over a lifetime
without hope of natural recovery.
11
2.5 MAINTENANCE SAFETY
1. Good maintenance is your responsibility. Poor
maintenance is an invitation to trouble.
2. Follow good shop practices.
• Keep service area clean and dry.
• Be sure electrical outlets and tools are
properly grounded.
• Use adequate light for the job at hand.
3. Make sure there is plenty of ventilation. Never operate the machine or the towing vehicle
in a closed building. The exhaust fumes may
cause asphyxiation.
4. Put the machine in safe condition before
working on this machine:
• Flip main switch "off" or disconnect all loads
• Shut off the engine.
• Ensure all components have stopped moving.
5. Allow the engine to cool before performing
maintenance, engine components and oil
may be hot enough to cause injury.
6. Never work under equipment unless it is
blocked securely.
7. When performing any service or maintenance
work always use personal protection devices
such as
• safety glasses,
• hand protection - gloves
• hearing protectors
• safety shoes
8. Where replacement parts are necessary for
periodic maintenance and servicing, genuine
factory replacement parts must be used to
restore your equipment to original specications. The manufacturer will not be responsible for injuries or damages caused by use of
unapproved parts and/or accessories.
9. An appropriate re extin-
guisher (electrical res)
and rst aid kit should be
kept readily accessible
while performing maintenance on this equipment.
10. Inspect and tighten all bolts, nuts and screws
and check that all electrical and fuel connections are properly secured to ensure generator is in a safe condition.
11. When completing a maintenance or service
function, make sure all safety shields and devices are installed before placing the generator in service.
12. When performing maintenance on this equipment always have at least 2 workers present.
Do not work alone in case an emergency
should arise.
13. When cleaning any parts, do not use gasoline
but use regular cleanser.
14. Always use proper tools, that are in good condition. Make sure you understand how to use
them, before performing any service work.
2.6 REFUELING SAFETY
1. Allow the engine to cool if the generator has
been in operation.
2. Refuel only outdoors in a well-ventilated area
with the engine off.
3. Never smoke near fuel, and keep
other ames and sparks away.
4. Do not overll the fuel tank.
5. Always store fuel in an approved
container. Make sure that any
spilled fuel has been wiped up
before starting the engine.
12
2.7 OPERATING SAFETY
Z94216
Z94222
1. Please remember it is important that you read
and heed the safety signs on the generator.
Clean or replace all safety signs if they cannot be clearly read and understood. They are
there for your safety, as well as the safety of
others. The safe use of this machine is strictly
up to you, the operator.
2. All things with moving parts are potentially
hazardous. There is no substitute for a cautious, safe-minded operator who recognizes
potential hazards and follows reasonable
safety practices. The manufacturer has
designed this generator to be used with all
its safety equipment properly attached, to
minimize the chance of accidents. Read and
understand operator's manual before starting,
to make sure you have all safety equipment
attached and operational.
3. Close and secure all covers, guards, deectors and shields before starting and operating.
4. Personal protection equipment including hearing protection, safety glasses, safety shoes,
and gloves are recommended during assembly, installation, operation, adjustment, maintaining, repairing, removal, or moving.
5. Inspect electrical harness, and controller to
ensure they are in good condition before operating to maintain control.
6. Keep the generator dry. Operate on a dry surface under an open well ventilated, covered
structure.
7. Never run a generator indoors,
a generator’s exhaust contains
toxic carbon monoxide, which
you cannot smell or see. Breathing carbon monoxide can be
lethal.
8. Do not operate near openings to
any building that can be occupied in order to help avoid the
exhaust hazard.
9. Never use alcoholic beverages or drugs which
can hinder alertness or coordination while
operating this equipment. Consult your doctor about operating this machine while taking
prescription medications.
10. Never allow children or unauthorized people
to operate or be around this machine.
11. Plug appliances directly into generator or use
a heavy-duty outdoor-rated extension cord.
Make sure entire extension cord is free of cuts
or tears and the plug has all 3 prongs, especially a grounding pin.
12. If necessary to connect generator to house
wiring to power appliances, have a qualied
electrician install appropriate equipment. Or,
your utility company may be able to install an
appropriate transfer switch.
13. Keep the working area clean and free of debris to prevent tripping. Operate only on level
ground.
14. Parts of a generator become
very hot during operation and
remain hot for a time after stopping the engine. Be careful not to
touch the mufer while it is hot.
Let the engine cool before storing the generator indoors.
15. To prevent a possible re, keep
the generator at least 3 feet (1
meter) away from building walls
and other equipment during operation. Do not
place ammable objects close to the engine.
16. NEVER plug the generator into a wall outlet.
This practice, known as backfeeding, can
cause an electrocution risk to utility workers
and others served by the same utility transformer.
13
Z94221
2.8 TRANSPORT SAFETY
1. Comply with Provincial / state and local laws
governing safety and transporting of machinery on public roads.
2. Do not exceed a safe travel speed. Slow
down for rough terrain and cornering.
3. Do not transport or move the generator with
the engine running.
4. Inspect all access panels and guards to ensure they are secured.
5. If the generator has been running, allow the
engine to cool for at least 15 minutes before
loading the generator on the transport vehicle.
A hot engine and exhaust system can burn
you and may ignite some materials.
6. Ensure the fuel tank cap is on tight and keep
the generator level when transporting to reduce the possibility of fuel leakage.
7. Move the fuel valve lever to the OFF position.
8. When using ropes or tie-down straps to
secure the generator for transportation, be
sure to only use the frame bars as attachment
points. Do not fasten ropes or straps to any
portions of the generator body.
9. Do not drink and drive.
10. Just before transport, perform a circle check
to ensure everything is safe and secure.
2.10 ELECTRICAL SAFETY
1. The generator produces
enough electric power to cause
a serious shock or electrocution
if misused.
2. Using a generator or electrical appliance in wet conditions
(rain or snow), or near a pool or
sprinkler system, or when your
hands are wet, could result in
electrocution. Keep the generator and the immediate area dry.
3. If the generator has been outdoors, unprotected from the weather, check all of the electrical components on the control panel before
each use. Moisture can cause a short circuit
in electrical components that could result in
electrocution.
4. Do not connect to a building’s electrical system unless an transfer / isolation switch has
been installed by a qualied electrician.
5. NEVER tamper with the factory settings of
the engine or engine governor. Engine speed
controls the frequency portion of the electrical
output (60hZ) Personal injury or damage to
the engine or equipment can result if operating in speed ranges above the maximum or
below the minimum allowable.
2.9 STORAGE SAFETY
1. Store the unit in a well vented area away from
human activity.
2. If possible, store in a dry area, avoid storage
areas with high humidity, because that promotes rust and corrosion.
3. Avoid any area where power tools are operated or spark-producing electric motors.
4. Do not allow children to play on or around the
stored machine.
5. Place the generator on a level surface. Tilting or laying it on its side can cause fuel or
oil leakage. Support the frame with planks if
required.
6. Allow the engine / exhaust to cool. A hot
engine and exhaust system can ignite or melt
some materials.
7. With the engine and exhaust system cool,
cover the generator to keep out dust.
8. Do not use a nonporus sheet as a dust cover.
A nonporous cover will trap moisture around
the generator, promoting rust and corrosion.
14
2.11 GAS MOTOR SAFETY
14. DO NOT crank engine with spark plug removed.
If engine is ooded, crank until engine starts.
BEFORE STARTING ENGINE, READ
AND UNDERSTAND THE OPERATING
AND MAINTENANCE INSTRUCTIONS
THAT CAME WITH YOUR ENGINE.
WARNING: DO NOT
1. DO NOT run engine in an enclosed area. Exhaust gases contain carbon monoxide, an odourless and deadly poison.
2. DO NOT place hands or feet near moving or
rotating parts.
3. DO NOT store, spill, or use gasoline near an
open ame, or devices such as a stove, furnace,
or water heater which use a pilot light or devices
which can create a spark.
4. DO NOT refuel indoors where area is not well
ventilated. Outdoor refuelling is preferred.
5. DO NOT refuel while engine is running. Allow
engine to cool for 5 minutes before refuelling.
Store fuel in approved safety containers.
15. DO NOT strike ywheel with a hard object or
metal tool as this may cause ywheel to shatter
in operation. Use proper tools to service engine.
16. DO NOT operate engine without a mufer. Inspect
periodically and replace, if necessary. If engine
is equipped with a mufer deector, inspect periodically and replace, if necessary with correct
deector.
17. DO NOT operate engine with an accumulation of
grass, leaves, dirt or other combustible materials
in the mufer area.
18. DO NOT use this engine on any forest covered,
brush covered, or grass covered unimproved land
unless a spark arrester is installed on the mufer.
The arrester must be maintained in effective working order by the operator. In the state of California
the above is required by law (Section 4442 of the
California Public Resources Code). Other states
may have similar laws. Federal laws apply on
federal land.
19. DO NOT touch hot mufer, cylinder or ns because contact may cause burns.
6. DO NOT remove fuel tank cap while engine is
running.
7. DO NOT operate engine if gasoline is spilled.
Move machine away from the spill and avoid creating any ignition until gasoline has evaporated.
8. DO NOT smoke while lling fuel tank.
9. DO NOT choke carburetor to stop engine. Whenever possible, gradually reduce engine speed
before stopping.
10. DO NOT run engine above rated speeds. This
may result in injury.
11. DO NOT tamper with governor springs, governor links or other parts which may increase the
governed speed.
12. DO NOT tamper with the engine speed selected
by the original equipment manufacturer.
13. DO NOT check for spark with spark plug or spark
plug wire removed.
20. DO NOT run engine with air cleaner or air cleaner
cover removed.
WARNING: DO
1. ALWAYS DO remove the wire from the spark plug
when servicing the engine or equipment to prevent accidental starting. Disconnect the negative
wire from the battery terminal if equipped wit a 12
volt starting system.
2. DO keep cylinder ns and governor parts free of
grass and other debris which can affect engine
speed.
3. DO examine mufer periodically to be sure it is
functioning effectively. A worn or leaking mufer
should be repaired or replaced as necessary.
4. DO use fresh gasoline. Stale fuel can gum carburetor and cause leakage.
5. DO check fuel lines and ttings frequently for
cracks or leaks. Replace if necessary.
15
2.12 SIGN-OFF FORM
Wallenstein follows the general Safety Standards specied by the American Society of Agricultural and
Biological Engineers (ASABE) and the Occupational Safety and Health Administration (OSHA). Anyone who will be using and/or maintaining the Portable Generator must read and clearly understand ALL
Safety, Usage and Maintenance information presented in this manual.
Do not use or allow anyone else to use this generator until such information has been reviewed. Annually
review this information before the season start-up.
Make these periodic reviews of SAFETY and OPERATION a standard practice for all of your equipment.
We feel that an untrained operator is unqualied to use this machine.
A sign-off sheet is provided for your record keeping to show that all personnel who will be working with the
equipment have read and understand the information in the Operator’s Manual and have been instructed
in the operation of the equipment.
SIGN-OFF FORM
DATE
EMPLOYEES SIGNATUREEMPLOYERS SIGNATURE
16
3 SAFETY SIGNS
Z94221
Z94225
1. Keep safety signs clean and legible at all times,
2. Replace safety signs that are missing or have become illegible.
3. Replaced parts that displayed a safety sign should also display the current sign.
4. Safety signs in Section 3 each have a part number displayed with it. Use this part number when
ordering replacement parts.
5. Safety signs are available from your authorized Distributor or Dealer Parts Department or the factory.
3.1 HOW TO INSTALL SAFETY SIGNS:
• Be sure that the installation area is clean and dry.
• Be sure temperature is above 50°F (10°C).
• Determine exact position before you remove the backing paper.
• Remove the smallest portion of the split backing paper.
• Align the sign over the specied area and carefully press the small portion with the exposed sticky
backing in place.
• Slowly peel back the remaining paper and carefully smooth the remaining portion of the sign in place.
• Small air pockets can be pierced with a pin and smoothed out using the piece of sign backing paper.
3.2 SAFETY SIGN EXPLANATIONS:
Caution: A generator produces enough
electrical power to cause serious shock
or electrocution. Using a generator in
wet conditions such as in rain or snow, ,
or with wet hands could result in electrocution. Keep the generator dry.
Caution: do not refuel the machine
while smoking or when near open
ame or sparks. Fuel is highly ammable, handle with care.
Caution: Parts of a generator become
very hot during operation and remain
hot for a time after stopping the engine.
Be careful not to touch the mufer while
it is hot. Let the engine cool before storing the generator indoors.
Z94222
Using a generator indoors CAN KILL YOU IN MINUTES. Generator
Exhaust contains carbon monoxide. This is a poison you cannot see
L'utilisation d'un générateur àl'intérieur PEUT VOUS FAIRE MOURIR
NEVER use inside a home or
maisonoudans dessecteurs
partiellement inclustelsque des
garages,MÊMESIles portes et
DANGER!
EN MINUTES. L'échappement contient le monoxyde de carbone,
garage, EVEN IF doors and
N'employerJAMAIS dans la
lesfenetressoientouvertes.
or smell.
Ceci est un toxiqueque vous ne pouveznivoirnisentir.
Only use OUTSIDE and far
away from windows, doors,
windows are open.
and vents.
Employer seulemer DEHORS
et loin de fenêtres, desporte
et des ventilateurs.
Caution: Never run a generator indoors, a generator’s exhaust contains toxic
carbon monoxide, which
you cannot smell or see.
Breathing carbon monoxide
can be lethal.
Caution: read and understand ALL
safety and operating instructions in
the manual, read and understand ALL
safety labels located on the machine.
The most important safety device on
this equipment is an informed SAFE
operator.
NEUTRAL BONDED TO FRAME
NEUTRE RACCORDÉ AU BÂTI
Note: this is a
safety feature and
Z94170
indicates that the
neutral line of the electrical circuit has been
bonded to the frame of the generator.
17
3 SAFETY SIGN LOCATIONS
DANGER!
The types of safety signs and locations on the equipment are shown in the illustrations that follow. Good
safety requires that you familiarize yourself with the various safety signs, the type of warning and the
area, or particular function related to that area, that requires your SAFETY AWARENESS.
• Think SAFETY! Work SAFELY!
Using a generator indoors CAN KILL YOU IN MINUTES. Generator
Exhaust contains carbon monoxide. This is a poison you cannot see
L'utilisation d'un générateur à l'intérieur PEUT VOUS FAIRE MOURIR
EN MINUTES. L'échappement contient le monoxyde de carbone,
Ceci est un toxique que vous ne pouvez ni voir ni sentir.
or smell.
Z94901
NEVER use inside a home or
garage, EVEN IF doors and
windows are open.
94221
N'employerJAMAIS dans la
maison ou dans des secteurs
partiellement inclus tels que des
garages, MÊME SI les portes et
les fenetres soient ouvertes.
NEUTRAL BONDED TO FRAME
NEUTRE RACCORDÉ AU BÂTI
GENERATOR MUST BE USED IN SHELTERED OUTDOOR USE ONLY
CETTE GÉNÉRATRICE DOIT ÊTRE UTILISÉ SOUS UN
ABRI EXTÉRIEUR AU SEC SEULEMENT
94222
Only use OUTSIDE and far
away from windows, doors,
Employer seulemer DEHORS
et loin de fenêtres, des porte
et des ventilateurs.
and vents.
94225
Z94901
REMEMBER - If safety signs have been damaged, removed, become illegible or parts replaced without
safety signs, new signs must be applied. New safety signs are available from your authorized dealer.
18
4 OPERATION & FEATURES
OPERATING SAFETY
• Read and understand operator's manual before
starting. Review safety instructions annually.
• Stop and disable engine, and wait for all moving parts to stop before servicing, adjusting or
repairing.
• To prevent electrical shocks, do not operate
this generator in the rain or with wet hands.
Generator should be kept dry and not operated
on wet or damp surfaces.
• Close and secure all guards, deectors and
shields before starting and operating.
• Do not connect the generator to a commercial
power line.
• Do not operate with damaged or defective extension cords, or power cords. Protect the cord
from getting pinched or crushed if it passes
through a window or doorway.
• Use properly rated, grounded 3-prong extension cords, tools, and appliances.
• Do not operate this generator indoors, or
in areas with poor ventilation. The exhaust
fumes contain carbon monoxide, a poisonous,
odourless, invisible gas. Prolonged exposure
can lead to unconsciousness and death.
• Do not refuel the engine while it is in operation or still hot. Do not refuel the engine near
open ames, pilot lights or sparking electrical
devices (e.g. power tools, welders or grinders).
• To prevent a possible re, keep the generator
at least 1 meter (3 feet) away from building
walls and other equipment during operation.
• Do not place ammable objects close to the
engine.
• The engine should be refuelled in a well-lit,
adequately vented area. Avoid fuel spillage.
• Never allow children or unauthorized people
to operate or be around this machine.
• Keep the working area clean and free of
debris to prevent tripping. Operate only on
level ground.
• Do not cover the generator while in operation.
Overheating can result in damaged equipment.
• For storage, do not cover the generator until
it has cooled down completely.
• The ambient temperature should not exceed
100° F/40° C.
4.1 TO THE NEW OPERATOR OR OWNER
The SurgeMaster Portable Generators are designed to provide portable electrical power to
equipment that is not connected to the electrical
grid system.
It is the responsibility of the owner or operator to read this manual and to train all other
operators before they start working with the
machine. Follow all safety instructions exactly. Safety is everyone's business. By following recommended procedures, a safe working
environment is provided for the operator,
bystanders and the area around the work site.
Untrained operators are not qualied to use
the machine.
Many features incorporated into this machine are
the result of suggestions made by customers like
you. Read this manual carefully to learn how
19
to use the Generator safely and how to set it to
provide maximum eld efciency. By following
the using instructions in conjunction with a good
maintenance program, your Portable Generator
will provide many years of trouble-free service.
4.1.1 SAFE CONDITION
Ensure all operators understand how to put
the machine in safe condition before working
with this machine,
• Flip main switch "off" or disconnect all loads
• Shut off the engine.
• Ensure all components have stopped moving.
4.2 MACHINE COMPONENTS
Engine
cc
Alternator
kVA
Continuous
wattage
Maximum
wattage
SurgeMaster Portable Generators consists of several models of generators. Although slightly different for each model, controls and power outlets
are mounted in similar locations for convenient
access and operation.
SeriesModel
SM2500CH160cc2.9 kVA21002500
SM3000CH 160cc2.9 kVA27003000
SM5000CH 270cc4.9 kVA45005000
SM3000SU169cc2.9 kVA25003000
SM3000GFI160cc2.9 kVA27003000
SM5000GFI270cc4.9 kVA45005000
All SurgeMaster generators are CSA certied and have the safety feature
of the neutral conductor bonded to the frame, an OSHA requirement when
using portable electrical equipment on job sites.
The unit is designed to provide electrical power for
work (Contractor Ready series) or home (Emergency Power series). Each outlet is designed with
a circuit breaker to protect against overload. For
protection against electrical shocks from short circuits, the machine is neutral bonded to the frame.
The entire assembly is mounted within the frame
for added protection and convenient access.
Note:
Alternator
Circuit
Breaker
Outlets
Engine
see "Controls" sec-
tion and engine own-
ers manual for more
engine information
Frame
20
4.3 MACHINE BREAK-IN
Check and lubricate the machine per the schedule outline
Exhaust gas contains poisonous carbon monoxide. Never
Check all electrical connections. Replace, repair or clean
Make sure that all lids, guards and shields are in place,
Check condition of the battery and other electrical
Check the fuel level, Starting with a full tank will help to
Check engine fluid levels. Top up as required. Refer to the
Check the air filter
Check all power cords that will be used, ensure they are in
good repair.
Check that the alternator cooling air intake and discharge
4.4 PREOPERATION CHECKLIST
Although there are no operational restrictions on
the portable generator when used for the rst
time, it is recommended that the following mechanical items be checked:
A. After operating for 1 hour:
1. Ensure the machine is in safe condition before checking any components. (see 4.1.1)
2. Review the engine operators manual for
break-in.
3. Inspect the axle, tires, and wheels (if installed) .
4. Torque all fasteners and hardware.
5. Check that the alternator cooling air intake
and discharge openings are free and unblocked
6. Check condition of electrical components
and connectors. Keep all components / connectors in good condition.
B. After operating for 8 hours:
1. Repeat steps 1 through 6 listed above.
(Section A)
2. Go to the normal servicing and maintenance schedule as dened in the Maintenance Section.
Efcient and safe operation of the SurgeMaster
Portable Generator requires that each operator
reads and understands the use procedures and all
related safety precautions outlined in this section.
A PreOperation checklist is provided for the operator. It is important for both the personal safety and
maintaining good mechanical condition that this
checklist is followed.
Before operating the SurgeMaster Portable
Generator and each time thereafter, the following
areas should be checked off:
Pre-Operation Checklist
in the Maintenance Section.
run the generator in an enclosed area. Be sure there is
adequate ventilation in the work area.
as required.
secured and functioning as designed.
components. Keep all components in good condition.
eliminate or reduce operating interruptions for refueling.
engine operators manual.
P
Air Discharge
Air Intake
Ensure alternator openings
are free and unblocked
21
openings are free and unblocked
4.5 CONTROLS
Please review this section to familiarize yourself with the location and function of each control before
starting. The controls of the SurgeMaster generators are laid out so that they are easy to see and use.
Familiarizing yourself with the controls will enable you to take advantage of all the features available on
the SurgeMaster generators and apply them as conditions demand.
4.5.1 ENGINE CONTROLS
Always read the engine operator's manual supplied with the machine to familiarize yourself with its operating and starting procedure details.
1. Ignition Switch: This switch controls the electric power to the engine.
Fuel
Tank
2. Throttle: The throttle is preset and locked to
run at optimum RPM and is not adjustable.
Engine RPM directly affects output from the
alternator, and therefore the RPM should
never be adjusted.
3. Choke: This push/pull ring (GC160) slide
lever (GX160 &270) controls the position
of the choke. Close the choke for starting
when the engine is cold. Open the choke
as the engine warms. Always fully open
the choke when operating the machine.
4. Starting Rope: Pull sharply on the starting rope T bar when starting the engine.
Release the T bar when engine is running.
5. Fuel Shut-Off Valve: (EX17, GX160
& GX270 only) This valve controls the
ow of fuel to the engine. Turn the
valve on when running the engine and
off when refuelling or not in use.
Fuel
Tank
Choke
Fuel
Shut-off
Choke
Starting
Rope
SM2500CH - GC160
Fuel
Tank
On / Off
Starting
Rope
SM3000CH & SM3000GFI - GX160
Choke
Fuel
Shut-off
Starting
Rope
SM3000SU - EX170
22
On / Off
Fuel
Tank
Choke
On / Off
Fuel
Shut-off
Starting
Rope
SM5000CH & SM5000GFI - GX270
4.5.2 ELECTRICAL PANEL
SM2500CH
Two duplex receptacles provide 120v, protected
by one 20 amp pop up breaker.
20 amp pop
up breaker
2 x 125v 20 amp
duplex receptacles
(5-20R)
SM3000CH
Two duplex receptacles provide 120v, each protected by a 20 amp pop up breaker.
SM3000SU & SM3000GFI
Two duplex GFCI outlets provide 120 v, each
protected by a 20 Amp pop up breaker.
SM5000GFI
Two GFCI duplex receptacles for 120v power,
each protected by a 20 amp pop up breaker.
2 x 20 amp pop
up breaker
2 x 125v 20 amp
duplex receptacles
(5-20R)
2 x 20 amp pop
up breaker
2 x 125v 20 amp
GFCI duplex
receptacles
(GFCI 5-20R)
2 x 20 amp pop
up breaker
SM5000CH
One four prong twist lock outlet is used to provide
120/240 Volt, protected by two 20 amp pop up breakers. One split duplex outlet for 120v, protected by a
20 Amp pop up breaker for each outlet .
23
2 x 125v 20 amp
GFCI duplex
receptacles
(GFCI 5-20R)
125/250v L14-30R
receptacle
(20 amp max.)
2 x 20 amp pop
up breaker
125v 20 amp
duplex receptacle
(5-20R)
CIRCUIT BREAKERS:
Outlets on the electrical panel are protected
with circuit breakers to prevent overloading
the circuit. If a breaker trips, reduce the load
before re-setting the breaker.
• If a breaker trips,:
• the breaker reset pops out
• switch off or disconnect the load, determine the source of the over load and
correct,
• allow the breaker to cool,
• depress the breaker button to reset,
• turn on or reconnect the load
Circuit Breaker
GFCI
GFCI OUTLETS:
GFCI outlets main purpose is to protect people
from electric shock. GFCI equipped outlets
monitor the amount of current owing from hot
to neutral. If there is any imbalance, it trips
the circuit. It is able to detect an imbalance
as small as 4 or 5 milliamps, and it can react
almost instantly to trip the circuit. If the GFCI trips:
• reset button pops out, indicator lights up.
• switch off or disconnect the load,
• determine the source of the imbalance
and correct,
• depress the extended GFCI button to
reset,
• turn on or reconnect the load.
OPERATING HINTS:
• Position frame on a level area to minimize
the chance of spilling fuel and maximize the
fuel capacity of the tank. Spilled fuel can be
ignited by a spark from the electrical power
system.
• Do not refuel while the engine is running. Wait
until the unit has cooled before refuelling.
• Keep the working area neat and clean to prevent slipping and tripping. Prevent accidents
at the work site.
• Always keep the generator and connections
dry, do not let water pool around the generator
or connections to prevent potential electrocution hazard.
• Position the generator under cover to protect
it from rain or bad weather.
• Do not operate when the ambient temperature
exceeds 100° F (39° C) to prevent overheating.
• Do not cover the unit during operation to prevent overheating.
Fault Indicator
Reset Button
IMPORTANT
A circuit breaker that trips
repeatedly indicates a
problem.
Generator in optimum
working conditions
24
4.6 ELECTRICAL LOAD
below maximum
Starting
Watts
Running
Watts
Load Calculation Example
4.6.1 BALANCING LOADS
Balancing loads section applies to model
SM5000CH (120v/240v.)
When operating your SurgeMaster generator
please be aware of load balancing when using
120v receptacles.
The alternator powers two legs of 120v each
(series). Each leg supplies half the amps, specic
to receptacles on each leg (one leg to each 120v
receptacle and both legs to 240v receptacle).
240V will balance automatically since both legs
are connected to the same load. (unless the load
is split further down the line)
Since 120v legs are independent of each other
they can be loaded differently and become unbal-
anced. Signicantly unbalanced loads will cause
one leg of the alternator to heat up more than the
other causing uneven wear in the alternator and
can lead to eventual failure.
Before connecting loads to the generator, nd
the amperage draw of each load and combine
and distribute the loads so that they are balanced across all receptacles. Balancing can be
achieved, for example, by spreading multiple
loads over 2 receptacles rather than running all
loads from one receptacle.
When the generator supplies 120v exclusively,
then both legs share the load (parallel) and there
is no need to balance the load.
Make sure the accumulated wattage rating of
tools or appliances does not exceed that of the
generator.
RESISTIVE LOAD
A resistive load is lighting, hot plate, TV, etc,
Resistive loads generally will not spike and starting wattage is the same as running wattage. (See
wattage chart)
CONTINUOUS WATTAGE
Continuous wattage is the wattage range that
can be safely generated by the alternator for an
extended period.
MAXIMUM WATTAGE
Maximum wattage is the wattage range the
generator can produce but for only short periods
of time (electric motor starting). Drawing maximum wattage for extended periods will cause the
breaker to trip.
4.6.3 CALCULATING LOAD
When calculating load in watts, you will need to
determine two wattage values:
• running wattage + starting wattage: determine the starting wattage of your reactive
loads and add them to the running wattage of
your resistive loads.
• running wattage only: add up the running
wattage of both the resistive and reactive
loads.
Generator Spec: 2000 maximum watt, 1500 continuous watt
QtyLoad
1
Refrigerator/Freezer1200192
load calculation ex-
1
Furnace Fan (1/8 hp)500300
ample
6
Lighting (40w ea)240240
Totals
1940732
4.6.2 WATTAGE AND LOAD
Your SurgeMaster generator has two wattage
(power) specications that need to be considered
when you are connecting loads: continuous watts
and maximum watts.
At the same time there are two different types of
loads, resistive and reactive.
REACTIVE LOAD
Generally a tool or appliance that contains an
electric motor is a reactive load, Reactive loads
have two modes of operation: startup and running.
An electric motor starting watts (reactive load)
could possibly require up to 3 x its running watts
at start up.
In other words wattage will spike at starting and
level off to running (continuous) wattage when it is
operating normally. (See wattage chart)
25
The example totals match the second combination
on the chart, and shows that the run status is OK.
Wattage CombinationStatus
total starting wattage + total running wattage is
within the continuous rating
total starting wattage is over the continuous
rating but below maximum, and total running
wattage is within continuous rating
total starting wattage is over the continuous &
maximum rating, and total running wattage is
within continuous rating
total starting wattage is over the continuous &
maximum rating, and total running wattage is
over continuous rating
both the total starting wattage and total running
wattage are over the continuous rating but
wattage combination chart
OK
OK
Stop
Stop
Stop
50,000 BTU
4.6.4 WATTAGE CHART
The chart below contains general wattage information, and is intended to be used as a guide only.
For some electrical, and electronic appliances, you can determine the power needed by looking at the
data tag supplied by the manufacturer.
Most products and all electrical motors should have a data tag attached to their bodies that give volts and
amps and may contain wattage information.
To determine the wattage, use this formulae:
Amps x Volts = Watts
(See wattage chart)
• Read and understand operator's manual before
starting. Review safety instructions annually.
• Stop and disable engine, remove ignition key
and place in your pocket and wait for all moving parts to stop before servicing, adjusting
or repairing.
• To prevent electrical shocks, do not operate
this generator in the rain or with wet hands.
Generator should be kept dry and not operated
on wet or damp surfaces.
• Close and secure all guards, deectors and
shields before starting and operating.
• Do not connect the generator to a commercial
power line.
• Do not operate with damaged or defective extension cords, or power cords. Protect the cord
from getting pinched or crushed if it passes
through a window or doorway.
• Use properly rated, grounded 3-prong extension cords, tools, and appliances.
• Do not operate this generator indoors, or
in areas with poor ventilation. The exhaust
fumes contain carbon monoxide, a poisonous,
odourless, invisible gas. Prolonged exposure
can lead to unconsciousness and death.
• Do not refuel the engine while it is in operation or still hot. Do not refuel the engine near
open ames, pilot lights or sparking electrical
devices (e.g. power tools, welders or grinders).
• To prevent a possible re, keep the generator
at least 1 meter (3 feet) away from building
walls and other equipment during operation.
• Do not place ammable objects close to the
engine.
• The engine should be refuelled in a well-lit,
adequately vented area. Avoid fuel spillage.
• Never allow children or unauthorized people
to operate or be around this machine.
• Keep the working area clean and free of
debris to prevent tripping. Operate only on
level ground.
• Do not cover the generator while in operation.
Overheating can result in damaged equipment.
• For storage, do not cover the generator until
it has cooled down completely.
• The ambient temperature should not exceed
100° F/40° C.
The operator has the responsibility of being familiar with all operating and safety procedures
and following them.
Although the Portable Generator is easy to use, each
operator should review this section to familiarize
himself with the detailed safety and operating
procedures. When using this machine, follow this
procedure:
5.1 PREPARE
• Clear the area of bystanders, especially small
children.
• Each operator must be trained and familiar with
the set up and operation of the generator and
its components.
• Review the machine components.
(see Section 4.2)
27
• Review and follow the PreOperation Checklist.
(see Section 4.4).
• Review operation and function of the controls.
(see section 4.5)
• Survey the work site, move to a clear, level work
area and position at the work site. Do not start
the generator until it is in position.
• Review loads section. (see section 4.6).
Ensure all operators understand how to put the
machine in safe condition before working with this
machine,
• Flip main switch "off" or disconnect all loads
• Shut off the engine.
• Ensure all components have stopped moving.
5.2 START
5.2.1 STARTING THE GENERATOR:
• Ensure the main power switch / breaker is
in the "off" position or turn all the appliances
or electrical loads off.
• Plug in power cords from appliances or
loads.
• Ensure the cooling vents around the alternator are free and not blocked
• Turn on the ignition switch, pull sharply on
the starting rope T bar to start the engine.
(Refer to engine manual for detailed engine
starting procedure.)
• Run the engine for a few moments until it
warms up.
• Flip the main switch / breaker to "on", or
switch appliances or electrical loads on.
5.2.2 STOPPING:
• Flip the main power switch / breaker to the
"off" position or turn all the appliances or
electrical loads off.
• Run the engine for a few moments to allow
the engine to cool.
• Switch engine off, unplug all appliances or
loads.
5.2.3 EMERGENCY STOPPING:
• Immediately ip off the main breaker
• Turn the engine off.
• Correct the emergency condition before
resuming work and re-starting the engine.
5.2.4 TERRAIN:
The generator works well in a wide variety
of operating conditions but it should always
be positioned on a level surface. When the
frame is level, fuel spillage is minimized and
the gas tank capacity is maximized. Do not
operate unless the frame is level.
5.2.6 ELECTRICAL LOADS:
The generator is ideally suited to camping,
boating, farm, household, workshop, construction site or anywhere that back-up power
is required. In order to determine the power
requirements of your appliance, refer to section 4.6.
If the power draw for the appliance exceeds
the outlet capacity, the circuit breaker will be tripped. Reduce the current draw and reset
the breaker before resuming operation.
5.2.7 COMPONENT CONDITION:
Always use electrical components that are in
good condition. Do not use electrical cords,
plugs and connectors that are frayed, damaged, cracked or not in good condition. Electrical components that are not in good condition
can lead to shocks, shorts or sparking. Any
of these conditions can create and lead to an
undesirable or unsafe situation.
5.2.8 ELECTRICAL HAZARDS:
The generator is designed to generate an
electrical current at a high enough power
level to get meaningful work done. However,
power at these levels also includes the possibility of electrical hazards. Some things to
remember about electrical hazards include
but are not limited to:
• Keep all electrical components in good
condition.
• Do not operate with frayed, cracked or
damaged parts.
• Do not operate if operating in damp or wet
conditions.
• Do not operate with wet hands.
5.2.5 WEATHER:
• Do not operate in the rain, in damp wet
conditions or with wet hands. Keep the
generator and work area dry to prevent
shocks and shorts. Use properly rated,
grounded 3-prong extension cords, tools,
and appliances.
• Do not operate at temperatures above
100° F (40° C) to prevent overheating of the
engine or generator. Always run for a few
minutes without an electrical load to help
cool the components before shutdown.
28
5.3 RESIDENTIAL
The most economical way to supply power during a power outage is to use a portable generator and run
extension cords into the house to power chosen appliances.
Never connect a generator to a house electrical system without an appropriate transfer switch. Known as
"backfeeding" it is illegal, extremely dangerous and potentially lethal.
A safer option is to use your generator in a standby conguration. This requires an electrician to install a
generator sub panel, connected to the house's main electrical panel. Prepare the generator, run a single
extension cord into the sub panel, ip the switch and power the circuits you need.
This eliminates the risk of electrical “back feed”, potentially injuring or killing utility workers repairing
downed power lines.
For standby installation: please note that SurgeMaster generators have a "neutral bonded to frame"
feature, and requires connection by a certied electrician when connecting the generator to a house electrical system.
A portable electric generator can provide power for fridges, freezers, sump pump, furnace fan small
kitchen appliances, power tools, lights and other comforts of civilization when you are experiencing a
power outage.
When not required for home, portable generators can be used to power recreational vehicles, or put to
work on construction sites that have no electrical service, providing clean, reliable power to operate saws,
drills, air compressors, heaters, paint sprayers and other AC-powered tools.
5.4 MOVING
5.4.1 TRANSPORTING:
When transporting from location to location, keep the following points in mind:
• If the generator has been running, allow the engine to cool for at least 15 minutes before loading the
generator on the transport vehicle. A hot engine and exhaust system can burn you and can ignite
some materials.
• Keep the generator level when transporting to reduce the possibility of fuel leakage. Move the fuel
valve lever to the OFF position.
• Do not lay the generator on its side when moving, storing, or during operation. A hazardous condition
may be created by oil or fuel leaking.
• Transport when the fuel tank is empty or nearly empty. Turn the fuel line off.
• When using ropes or tie-down straps to secure the generator for transportation, be sure to only use
the frame bars as attachment points. Do not fasten ropes or straps to any portions of the engine or
alternator.
5.4.2 WHEEL KIT:
A wheel kit is available to make movement
around the work area easier. Kit consist of handles and axle with tires The kit is easy to install
and simply clamps on to the existing frame.
Available with 10" tires (WK210) or 14" tires
(WK214)
29
Wheel Kit
5.5 STORAGE
STORAGE SAFETY
• Store the unit in an area away from human
activity, or children playing
• Do not store near any tool, machine, appli-
ance that produces ame or sparks.
• Store the unit in a level area.
5.5.1 PLACING IN STORAGE
After use or when the machine will not be used
for a period of time, completely inspect all major
systems of the Portable Generator. Replace or repair any worn or damaged components to prevent
any unnecessary down time at next use. PLEASE
REFER TO THE ENGINE OWNERS MANUAL TO
PREPARE THE ENGINE FOR STORAGE
Follow this procedure before storing:
1. Remove all plugs or electrical loads from the
electrical panel.
2. Thoroughly clean the machine with a damp cloth
to remove all dirt, mud or debris. Ensure all the
vents on the alternator are clean and clear.
3. Touch up all paint nicks and scratches to prevent
rusting.
4. Turn fuel valve off.
5. If the generator is to be stored for longer periods,
(over 6 months) follow the engine manufacturers recommendations for storage preparation
6. Store the machine inside in cool dry area. Avoid
storage areas with high humidity, because that
promotes rust and corrosion.
7. Use a canvas tarp or similar material to keep it
covered and free of dust. Avoid plastic or nonporus cover that will trap moisture and promote
corrosion.
8. If stored outside (not recommended), keep
it sheltered, store it on wooden blocks or a
wooden pallet, cover with a waterproof tarpaulin
and tie down securely.
9. Store in an area away from human activity.
10. Do not allow children to play around the stored
unit.
5.5.2 REMOVING FROM STORAGE
When removing this machine from storage, follow
this procedure:
1. Remove the tarpaulin if covered.
2. Review and follow the pre-operation checklist.
3. Check engine operators manual for engine
startup after storage.
IMPORTANT
If the machine has been stored for more
than 12 months with fuel, to prevent
hard starting, drain the fuel tank and
replace with fresh fuel.
Cleaned , prepared & ready for storage
(Typical)
30
6 SERVICE AND MAINTENANCE
MAINTENANCE SAFETY
• Good maintenance is your responsibility.
Poor maintenance is an invitation to trouble.
• Read the instructions before you begin, and
make sure you have the tools and skills required. Do not smoke or have sources of ignition nearby while performing maintenance.
• Follow good shop practices.
-Keep service area clean and dry.
-Be sure electrical outlets and tools are
properly grounded.
-Use adequate light for the job at hand.
• Make sure there is plenty of ventilation.
Never operate the engine in a closed building. The exhaust fumes may cause asphyxiation.
• Before working on this machine, shut off the
engine, disconnect all loads, and turn fuel
valve off.
6.1 SERVICE
• Never work under equipment unless it is
blocked securely.
• A re extinguisher and rst aid kit should
be kept readily accessible while performing
maintenance on this equipment.
• Periodically tighten all bolts, nuts and
screws and check that all electrical and fuel
connections are properly secured to ensure
unit is in a safe condition.
• When completing a maintenance or service
function, make sure all safety shields and
devices are installed before placing unit in
service.
• Caution: Burns from hot parts. Let the engine, alternator and exhaust system cool before touching.
• Use only a non-ammable solvent, not gasoline, to clean parts.
6.1.1 FLUIDS AND LUBRICANTS
1. Engine Oil:
See engine owners manual for full detail on
oil type specic to operating conditions and
capacity.
2. Engine Fuel:
See engine owners manual for full detail on
fuel types and limitations.
Fuel Tank Capacity:
SM2500CH 3.1 L (3.3 US qt)
SM3000SU 3.6 L (1.0 US gal)
SM3000GFI 3.1 L (3.3 US qt)
SM3000CH 3.1 L (3.3 US qt)
SM5000CH 5.3 L (1.4 US gal)
SM5000GFI 5.3 L (1.4 US gal)
3. Storing Lubricants:
Your machine can operate at top efciency
only if clean lubricants are used. Use clean
containers to handle all lubricants. Store
them in an area protected from dust, moisture
and other contaminants.
6.1.2 FLUIDS AND LUBRICANTS
Use the Maintenance Checklist provided to keep a
record of all scheduled maintenance.
1. Use a hand-held grease gun for all greasing.
2. Wipe grease tting with a clean cloth before
greasing, to avoid injecting dirt and grit.
3. Replace and repair broken ttings immedi-
ately.
4. If ttings will not take grease, remove and
clean thoroughly. Also clean lubricant pas-
sageway. Replace ttings if necessary.
31
6.2 MAINTENANCE
By following a careful service and maintenance program for your machine, you will enjoy many years of
trouble free operation.
Ensure all operators understand how to put the machine in safe condition before working with this
machine,
• Flip main switch "off" or disconnect all loads
• Shut off the engine.
• Ensure all components have stopped moving.
Good maintenance is essential for safe, economical, and trouble
free operation. It will also help reduce air pollution.
To properly care for your generator, it is recommended to perform maintenance procedures on a regular
basis. Other service tasks that are more difcult or require special tools are best handled by professionals
and are normally performed by your small engine technician or other qualied mechanic.
If you operate your generator under unusual conditions, such as sustained high-load or high-temperature
operation, or use it in dusty conditions, consult your service technician for recommendations applicable to
your individual needs and use.
Improper maintenance, or failure to correct a problem before operation, can cause a malfunction which
may void your warranty. Always follow the inspection and maintenance recommendations.
Remember that your service technician knows your generator best and is fully equipped to maintain and
repair it. To ensure the best quality and reliability, use only new, genuine parts for repair and replacement.
Genuine factory replacement parts must be used to restore your equipment to original specications. The
manufacturer will not be responsible for injuries or damages caused by use of unapproved parts and/or
accessories.
Use caution when performing
decide whether or not you should
DANGER
maintenance. Only you can
perform a given task.
6.2.1 GENERAL MAINTENANCE
On a regular basis check all nuts, bolts and screws and ensure they are all properly secured. Ensure the
machine is clean free of oil and fuel spills. Inspect fuel line connections between the engine and fuel tank.
NEVER attempt to adjust or modify the factory settings of the engine or engine governor. Engine speed
controls frequency portion of the electrical output (60hZ) Personal injury or damage to the engine or
equipment can result if operating in speed ranges above the maximum or below the minimum allowable.
Only qualied technicians with the proper equipment should to make adjustments to the engine settings.
6.2.2 ENGINE MAINTENANCE
Review the engine owners manual periodic maintenance section. Follow the recommendations for service and maintenance as outlined in your engine owners manual. Always follow the safety procedures and
precautions in the owner’s manual.
6.2.3 ALTERNATOR MAINTENANCE
Review the alternator owners manual maintenance section. Follow the recommendations for service and
maintenance as outlined in your alternators owners manual. Always follow the safety procedures and
precautions in the owner’s manual.
G20211 • 10’ Power Cord • one male, one female • L14-30 30A Twistlock
Options
G20212 • 20’ Power Cord • one male, one female • L14-30 30A Twistlock
G20213 • 25’ Power Cord • one male, one female • L14-30 30A Twistlock
Honda Engines: Oil Alert
Details:
SM5000CH & SM5000GFI feature lift / security hook.
All SurgeMaster generators incorporate "neutral bonding to generator fram e" safety feature.
21.627.541.527.527.541.5
60 Hz
3600 RPM
3.1 L
Low Oil Shut Off
3.1 L
22”x16”x16”
55.8 x 40.6 x 40.5
5.3 L
25.5”x20”x21”
64.7 x 50.8 x 53.4
1 x L14-30
Gasoline
22”x16”x16”
55.8 x 40.6 x 40.6
pull start
3 YR
3.6 L
3.1 L
22”x16”x16”
55.8 x 40.6 x 40.6
2 x GFCI Duplex 5-20R2 x Duplex 5-20R
25.5”x20”x21”
64.7 x 50.8 x 53.4
5.3 L
SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE
33
7.2 BOLT TORQUE
CHECKING BOLT TORQUE
The tables shown below give correct torque values for various bolts and capscrews. Tighten all bolts to
the torques specied in chart unless otherwise noted. Check tightness of bolts periodically, using bolt
torque chart as a guide. Replace hardware with the same strength bolt.
ENGLISH TORQUE SPECIFICATIONS
Bolt
Bolt Torque*
Diameter
"A"
1/4"
5/16"
3/8"
7/16"
1/2"
9/16"
5/8"
3/4"
7/8"
1"
METRIC TORQUE SPECIFICATIONS
SAE 2
(N.m) (lb-ft)
8
13
27
41
61
95
128
225
230
345
6
10
20
30
45
60
95
165
170
225
SAE 5
(N.m) (lb-ft)
12
25
45
72
110
155
215
390
570
850
Bolt Torque*
Bolt
Diameter
"A"
8.8
(N.m) (lb-ft)
(N.m) (lb-ft)
9
19
33
53
80
115
160
290
420
630
10.9
SAE 8
(N.m) (lb-ft)
17
36
63
100
155
220
305
540
880
1320
12
27
45
75
115
165
220
400
650
970
M3
M4
M5
M6
M8
M10
M12
M14
M16
M20
M24
M30
M36
Torque gures indicated above are valid for non-greased or non-oiled threads and heads unless otherwise specied. Therefore, do not grease or oil bolts or capscrews unless otherwise specied in this
manual. When using locking elements, increase torque values by 5%.
* Torque value for bolts and capscrews are identied by their head markings.
.5
3
6
10
25
50
90
140
225
435
750
1495
2600
.4
2.2
4
7
18
37
66
103
166
321
553
1103
1917
1.8
4.5
9
15
35
70
125
200
310
610
1050
2100
3675
1.3
3.3
7
11
26
52
92
148
229
450
774
1550
2710
34
PROBLEMCAUSESOLUTION
Bad fuel (generator
fuel)
Low oil level caused
engine
then restart the engine
Check appliance, tool, any load connected
Electrical cords
damaged
Check cord and connections for damage,
replace
(3600 RPM - 60HZ)
technician
CAUTION
8 TROUBLE SHOOTING
SurgeMaster generators are designed with high quality engines combined with tested and tough 120 /
240v alternators to produce a system that very reliable and robust.
In the following page, we have listed many of the causes and solutions to the problems that you may
encounter.
If you encounter a problem that is difcult to solve, even after having read through this trouble shooting
section, please call your local distributor or dealer. Before you call, please have this Operator's Manual
and serial number ready.
Fuel valve OFFTurn lever ON
Choke onEnsure choke is open
Out of fuelRefuelEnsure machine is off
Engine will not start
Breakers tripping
Erratic or No Power
120 / 240 v
stored without
treating or draining
Oil Alert to stop
Fuel filter restrictedReplace filterEnsure machine is off
Load connectedFlip off main switch, or unplug load
Ignition malfunction,
valves stuck, etc
Electrical load too high Reduce electrical loadEnsure machine is off
Load or cord defective
Incorrect residential
connection
GFCI
Breaker tripped
Alternator problem
Electrical cords
damaged / cut
Defective capacitorHave capacitor tested and replaced
Broken / worn
receptacle
Engine RPM too low
Drain fuel tank , refuel with fresh fuelEnsure machine is off
Add oil, turn engine switch to OFF and
Take the generator to an authorized
servicing dealer for repair
to generator for damage, shorting
Call electrician Ensure machine is off
Some induction motors will cause GFCI to
trip, switch to non GFCI receptacle
Reset breaker / GFCI, correct reason for
breaker trip, replace if defective
Check connections / receptacles at
control panel, inspect alternator
Check cord and connections for damage,
replace
Check receptacle / GFCI for function,
damage, or bad connections, replace
Have engine tuned / maintenance
Ensure machine is off
Ensure machine is off / Call
technician
Ensure machine is off
Ensure machine is off
Ensure machine is off
Ensure machine is off / Call
technician
Ensure machine is off
Ensure machine is off / Call
technician
Ensure machine is off
Ensure machine is off / Call
35
9 ACCESSORIES
Call your dealer for pricing and availability
#WK210
Shown mounted
on SM3000GFI
#WK210 TWO WHEEL KIT WITH 10'' TIRES
#WK214 TWO WHEEL KIT WITH 14'' TIRES
For all models: A must have add on kit for true
portability!
Generator Extention cord, the right length and
size, to make the most of your generator.