Sur-Gard System I Operating Manual

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Sur-Gard System I

Operating Manual

version 1.0

WARNING: This manual contains information regarding product use and function, in addition to manufacturer lia- bility and restrictions pertaining to it. The entire manual should be read carefully

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General Description of the Equipment and Classification, SG-System I – Safety Instructions

The SG-SYSTEM I equipment is a CLASS 1, DESK-TOP (MOVABLE) OR RACK-MOUNTED (FIXED – STATIONARY), EQUIPMENT, PLUGGABLE TYPE A using a DETACHABLE POWER SUPPLY CORD; it is designed to be INSTALLED, OPERATED and MAIANTAINED by SERVICE PERSONS ONLY. [person having appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed in performing a task and of measures to minimize the risks to that person or other persons]. The equipment SG-SYSTEM I shall be installed in RESTRICTED ACCESS LOCATIONS within an environment that provides the Pollution Degree max 2, and over-voltages category II – non-hazardous locations, indoor only. The POWER SUPPLY CORD serves as a means of disconnection from the MAINS. The OUTLET used to power the equipment shall be installed near the equipment, and shall be easily accessible. The equipment must be connected to a socket outlet with a protective grounding electrode conductor! WHEN RACK-MOUNTED, IT IS THE RESPONSIBILITY OF THE INSTALLER TO ENSURE THAT THE FINAL ASSEMBLY that includes SGSystem I EQUIPMENT IS COMPLIANT with the applicable requirements from the point of view of STABILITY; the rack-mounted equipment must be secured to the building structure before operation; all wiring and installation shall be in accordance with electrical codes acceptable to the authorities that have jurisdiction where the equipment is installed, serviced and operated; not more than 3 (three) SG-System I units mounted within the same rack shall be powered from the same branch circuit; use a different branch circuit for any group larger than 3 (three) units. Inter-connecting cables shall be routed in a manner that prevents excessive strain on wire and on terminal connections; loosening of terminal connections; damage of conductor insulation. This product used Lithium Batteries. Improper handling of lithium batteries may result in heat generation, explosion or fire, which may lead to personal injury. CONNECTION TO THE MAINS: Connect the DETACHABLE POWER SUPPLY CORD to the IEC 320 connector located on SG-System I equipment. CAUTION: The Ethernet communication lines must be connected first to an Approved (acceptable to the local authorities) type NID (Network Interface Device) before leaving the premises (e.g. UL Installations, UL60950 Listed NID for ULC Installations CAN/CSA C22.2 No. 60950-1 Listed NID). NO REPAIRS IN THE FIELD ARE ALLOWED. THE EQUIPMENT SG-System I MUST BE RETURNED TO THE MANUFACTURER FOR REPAIRS.

Safety Considerations

The unit is to be installed and used in an environment that provides pollution degree max 2 and overvoltages category II, indoors, in a non-hazardous location only. The SG-System I is intended to be installed, operated, and maintained by Service Persons only, in restricted access locations. The equipment is included within a metallic enclosure that fulfills all of the applicable requirements for a fire enclosure. The enclosure cannot be opened without the use of a tool.

When installing, connecting, or operating the SG-System I, take care to observe the following precautions:

• Connect the connection cable to the appropriate socket.

• Ensure that the cables are laid out in such a way that accidents cannot occur. Connected cables must not be subject to excessive mechanical strain.

• Use only authorised accessories with this equipment.

• Protect the receiver from moisture, dust, liquids, and vapors.

Important Safety Guidelines

1. Never install telephone wiring during an electrical storm.

2. Read these instructions and save for later reference.

3. Follow all warnings and instructions as marked on the product.

4. Unplug the receiver from the mains power and telephone line sockets prior to cleaning. Use only a soft, damp cloth to clean the device. Do not use abrasive liquids or chemicals to clean the device.

5. Do not place this product on an unstable cart, stand, or table. The receiver may fall, causing serious damage to the product and the operator.

6. Unplug the receiver from the mains power and telephone line sockets and refer servicing to qualified service personnel under the following conditions:

• When the mains power cord is frayed, or the plug is damaged.

• If liquid has been spilled into the receiver, or exposed to rain or water.

• If the receiver does not operate normally when the operating instructions are followed.

• If the receiver exhibits a distinct reduction in performance

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FCC COMPLIANCE STATEMENT

CAUTION: Changes or modifications not expressly approved by Digital Security Controls could void your authority to use this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Re-orient the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/television technician for help. The user may find the following booklet prepared by the FCC useful: "How to Identify and Resolve Radio/Television Interference Problems". This booklet is available from the U.S. Government Printing Office, Washington D.C. 20402, Stock # 004-000-00345-4.

IMPORTANT INFORMATION

This equipment complies with Part 68 of the FCC Rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone Company. Product identifier: US:F53AL01BSYSTEM1 USOC Jack: RJ-11 Telephone Connection Requirements A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Ringer Equivalence Number (REN)

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the format US: AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.

Incidence of Harm

If this equipment SG-SYSTEM I causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. Changes in Telephone Company Equipment or Facilities The Telephone Company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If

happens the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

this

Equipment Maintenance Facility

If trouble is experienced with this equipment SG-SYSTEM I for repair or warranty information, please contact the facility indicated below. If the equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is solved. This equipment is of a type that is not intended to be repaired by the end user. DSC c/o APL Logistics 757 Douglas Hill Rd, Lithia Springs, GA 30122

Additional Information

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation. It must be able to do this even if other equipment (telephone, answering system, computer modem, etc.) already has the telephone line in use. To do so, alarm dialing equipment must be connected to a properly installed RJ-31X jack that is electrically in series with and ahead of all other equipment attached to the same telephone line. Proper

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installation is depicted in the figure below. If you have any questions concerning these instructions, you should consult your telephone company or a

Telephone

Computer

Telephone

Fax Machine

Alarm Dialing

Equipment

RJ-31X

Jack

Unused

RJ-11 Jack

Telephone

Line

Network Service

Provider's

Facilities

Customer Premises Equipment and Wiring

Unused

RJ-11 Jack

Network

Demarcation

Point

Answering

System

qualified installer about installing the RJ-31X jack and alarm dialling equipment for you.

Industry Canada Statement

IC: 160A-SYSTEM1

NOTICE: This equipment meets the applicable Industry Canada terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

L’étiquette de l’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme à certaines normes de protection, d’exploitation et de sécurité des réseaux de télécommunications. Industrie Canada n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur. Le présent materiel est conforme aux specifications techniques applicables d’Industrie Canada.

NOTICE: The Ringer Equivalence Nmber (REN) for this terminal is 01. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. This Class B digital apparatus complies with Canadian ICES-003.

L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Limited Warranty

Digital Security Controls warrants the original purchaser that for a period of twelve months from the date of purchase, the product shall be free of defects in materials and workmanship under normal use. During the warranty period, Digital Security Controls shall, at its option, repair or replace any defective product upon return of the product to its factory, at no charge for labour and materials. Any replacement and/or repaired parts are warranted for the remainder of the original warranty or ninety (90) days, whichever is longer. The original purchaser must promptly notify Digital Security Controls in writing that there is defect in material or workmanship, such written notice to be received in all events prior to expiration of the warranty period. There is absolutely no warranty on software and all software products are sold as a user license under the terms of the software license agreement included with the product. The Customer assumes all responsibility for the proper selection, installation, operation and maintenance of any products purchased from DSC. Custom products are only warranted to the extent that they do not function upon delivery. In such cases, DSC can replace or credit at its option. International Warranty The warranty for international customers is the same as for any customer within Canada and the United States, with the exception that Digital Security Controls shall not be responsible for any customs fees, taxes, or VAT that may be due.

Warranty Procedure

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To obtain service under this warranty, please return the item(s) in question to the point of purchase. All authorized distributors and dealers have a warranty program. Anyone returning goods to Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained. Conditions to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use. It does not cover:

• damage incurred in shipping or handling;

• damage caused by disaster such as fire, flood, wind, earthquake or lightning;

• damage due to causes beyond the control of Digital Security Controls such as excessive voltage, mechanical shock or water damage;

• damage caused by unauthorized attachment, alterations, modifications or foreign objects;

• damage caused by peripherals (unless such peripherals were supplied by Digital Security Controls);

• defects caused by failure to provide a suitable installation environment for the products;

• damage caused by use of the products for purposes other than those for which it was designed;

• damage from improper maintenance;

• damage arising out of any other abuse, mishandling or improper application of the products. Items Not Covered by Warranty In addition to the items which void the Warranty, the following items shall not be covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not identified with DSC's product label and lot number or serial number; (iii) products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim. Access cards or tags returned for replacement under warranty will be credited or replaced at DSC's option. Products not covered by this warranty, or otherwise out of warranty due to age, misuse, or damage shall be evaluated, and a repair estimate shall be provided. No repair work will be performed until a valid purchase order is received from the Customer and a Return Merchandise Authorisation number (RMA) is issued by DSC's Customer Service. Digital Security Controls’ liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product, as the exclusive remedy for breach of warranty. Under no circumstances shall Digital Security Controls be liable for any special, incidental, or consequential damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such damages include, but are not limited to, loss of profits, loss of the product or any associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time, purchaser’s time, the claims of third parties, including customers, and injury to property. The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages. If the laws of such a jurisdiction apply to any claim by or against DSC, the limitations and disclaimers contained here shall be to the greatest extent permitted by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, so that the above may not apply to you. Disclaimer of Warranties

warranty contains the entire warranty and shall be in lieu of any and all other warranties, whether expressed or implied (including all implied war-

Th ranties of merchantability or fitness for a particular purpose) and of all other obligations or liabilities on the part of Digital Security Controls. Digital Security Controls neither assumes responsibility for, nor authorizes any other person purporting to act on its behalf to modify or to change this warranty, nor to assume for it any other warranty or liability concerning this product. This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario, Canada.

WARNING: Digital Security Controls recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this product to fail to perform as expected.

Out of Warranty Repairs Digital Security Controls will at its option repair or replace out-of-warranty products which are returned to its factory according to the following conditions. Anyone returning goods to Digital Security Controls must first obtain an authorization number. Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained. Products which Digital Security Controls determines to be repairable will be repaired and returned. A set fee which Digital Security Controls has predetermined and which may be revised from time to time, will be charged for each unit repaired. Products which Digital Security Controls determines not to be repairable will be replaced by the nearest equivalent product available at that time. The current market price of the replacement product will be charged for each replacement unit.

Printed In Canada

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WARNING Please Read Carefully

Note to Installers

This warning contains vital information. As the only individual in contact with system users, it is your responsibility to bring each item in this warning to the attention of the users of this system.

System Failures

This system has been carefully designed to be as effective as possible. There are circumstances, however, involving fire, burglary, or other types of emergencies where it may not provide protection. Any alarm system of any type may be compromised deliberately or may fail to operate as expected for a variety of reasons. Some but not all of these reasons may be:

Inadequate Installation

A security system must be installed properly in order to provide adequate protection. Every installation should be evaluated by a security professional to ensure that all access points and areas are covered. Locks and latches on windows and doors must be secure and operate as intended. Windows, doors, walls, ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected. A reevaluation must be done during and after any construction activity. An evaluation by the fire and/or police department is highly recommended if this service is available.

Criminal Knowledge

This system contains security features which were known to be effective at the time of manufacture. It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features. It is important that a security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected.

Access by Intruders

Intruders may enter through an unprotected access point, circumvent a sensing device, evade detection by moving through an area of insufficient coverage, disconnect a warning device, or interfere with or prevent the proper operation of the system.

Power Failure

Control units, intrusion detectors, smoke detectors and many other security devices require an adequate power supply for proper operation. If a device operates from batteries, it is possible for the batteries to fail. Even if the batteries have not failed, they must be charged, in good condition and installed correctly. If a device operates only by AC power, any interruption, however brief, will render that device inoperative while it does not have power. Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system. After a power interruption has occurred, immediately conduct a complete system test to ensure that the system operates as intended.

Failure of Replaceable Batteries

This system’s wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be

operate as expected. Regular testing and maintenance will keep the system in good operating condition.

replaced, this monitor may fail Compromise of Radio Frequency (Wireless) Devices Signals may not reach the receiver under all circumstances which could include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference.

System Users

A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary physical disability, inability to reach the device in time, or unfamiliarity with the correct operation. It is important that all system users be trained in the correct operation of the alarm system and that they know how to respond when the system indicates an alarm.

Smoke Detectors

Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons, some of which follow. The smoke detectors may have been improperly installed or positioned. Smoke may not be able to reach the smoke detectors, such as when the fire is in a chimney, walls or roofs, or on the other side of closed doors. Smoke detectors may not detect smoke from fires on another level of the residence or building. Every fire is different in the amount of smoke produced and the rate of burning. Smoke detectors cannot sense all types of fires equally well. Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed, violent explosions, escaping gas, improper storage of flammable materials, overloaded electrical circuits, children playing with matches or arson. Even if the smoke detector operates as intended, there may be circumstances when there is insufficient warning to allow all occupants to escape in time to avoid injury or death.

Motion Detectors

Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions. They cannot discriminate between intruders and intended occupants. Motion detectors do not provide volumetric area protection. They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams. They cannot detect motion which occurs behind walls, ceilings, floor, closed doors, glass partitions, glass doors or windows. Any type of tampering whether intentional or unintentional such as masking, painting, or spraying of any material on the lenses, mirrors, windows or any other part of the detection system will impair its proper operation. Passive infrared motion detectors operate by sensing changes in temperature. However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area. Some of these heat sources could be heaters, radiators, stoves, barbeques, fireplaces, sunlight, steam vents, lighting and so on.

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Warning Devices Warning devices such as sirens, bells, horns, or strobes may not warn people or waken someone sleeping if there is an intervening wall or door. If warning devices are located on a different level of the residence or premise, then it is less likely that the occupants will be alerted or awakened. Audible warning devices may be interfered with by other noise sources such as stereos, radios, televisions, air conditioners or other appliances, or passing traffic. Audible warning devices, however loud, may not be heard by a hearing-impaired person.

Telephone Lines

If telephone lines are used to transmit alarms, they may be out of service or busy for certain periods of time. Also an intruder may cut the telephone line or defeat its operation by more sophisticated means which may be difficult to detect.

Insufficient Time

There may be circumstances when the system will operate as intended, yet the occupants will not be protected from the emergency due to their inability to respond to the warnings in a timely manner. If the system is monitored, the response may not occur in time to protect the occupants or their belongings.

Component Failure

Although every effort has been made to make this system as reliable as possible, the system may fail to function as intended due to the failure of a component.

Inadequate Testing

Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance. The complete system should be tested weekly and immediately after a break-in, an attempted break-in, a fire, a storm, an earthquake, an accident, or any kind of construction activity inside or outside the premises. The testing should include all sensing devices, keypads, consoles, alarm indicating devices and any other operational devices that are part of the system.

Security and Insurance

Regardless of its capabilities, an alarm system is not a substitute for property or life insurance. An alarm system also is not a substitute for property owners, renters, or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation.

IMPORTANT - READ CAREFULLY:

DSC Software purchased with or without Products and Components is copyrighted and is purchased under the following license terms: This End-User License Agreement (“EULA”) is a legal agreement between You (the company, individual or entity who acquired the Software and any related Hardware) and Digital Security Controls, a division of Tyco Safety Products Canada Ltd. (“DSC”), the manufacturer of the integrated security systems and the developer of the software and any related products or components (“HARDWARE”) which You acquired. If the DSC software product (“SOFTWARE PRODUCT” or “SOFTWARE”) is intended to be accompanied by HARDWARE, and is NOT accompanied by new HARDWARE, You may not use, copy or install the SOFTWARE PRODUCT. The SOFTWARE PRODUCT includes computer software, and may include associated media, printed materials, and “online” or electronic documentation. Any software provided along with the SOFTWARE PRODUCT that is associated with a separate end-user license agreement is licensed to You under the terms of that license agreement. By installing, copying, downloading, storing, accessing or otherwise using the SOFTWARE PRODUCT, You agree unconditionally to be bound by the terms of this EULA, even if this EULA is deemed to be a modification of any previous arrangement or contract. If You do not agree to the terms of this EULA, DSC is unwilling to license the SOFTWARE PRODUCT to You, and You have no right to use it.

SOFTWARE PRODUCT LICENSE

The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. The SOFTWARE PRODUCT is licensed, not sold.

1.GRANT OF LICENSE. This EULA grants You the following rights:

(a)Software Installation and Use - For each license You acquire, You may have only one copy of the SOFTWARE PRODUCT installed. (b)Storage/Network Use - The SOFTWARE PRODUCT may not be installed, accessed, displayed, run, shared or used concurrently on or from differ-

ent computers, including a workstation, terminal or other digital electronic device (“Device”). In other words, if You have several workstations, You will have to acquire a license for each workstation where the SOFTWARE will be used. (c) Backup Copy - You may make back-up copies of the SOFTWARE PRODUCT, but You may only have one copy per license installed at any given time. You may use the back-up copy solely for archival purposes. Except as expressly provided in this EULA, You may not otherwise make copies of the SOFTWARE PRODUCT, including the printed materials accompanying the SOFTWARE.

2. DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS. (a)Limitations on Reverse Engineering, Decompilation and Disassembly - You may not reverse engineer, decompile, or disassemble the SOFTWARE PRODUCT, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. You may not

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make any changes or modifications to the Software, without the written permission of an officer of DSC. You may not remove any proprietary notices, marks or labels from the Software Product. You shall institute reasonable measures to ensure compliance with the terms and conditions of this EULA. (b)Separation of Components - The SOFTWARE PRODUCT is licensed as a single product. Its component parts may not be separated for use on more than one HARDWARE unit. (c)Single INTEGRATED PRODUCT - If You acquired this SOFTWARE with HARDWARE, then the SOFTWARE PRODUCT is licensed with the HARDWARE as a single integrated product. In this case, the SOFTWARE PRODUCT may only be used with the HARDWARE as set forth in this EULA.

(d)Rental - You may not rent, lease or lend the SOFTWARE PRODUCT. You may not make it available to others or post it on a server or web site. (e)Software Product Transfer - You may transfer all of Your rights under this EULA only as part of a permanent sale or transfer of the HARDWARE,

provided You retain no copies, You transfer all of the SOFTWARE PRODUCT (including all component parts, the media and printed materials, any upgrades and this EULA), and provided the recipient agrees to the terms of this EULA. If the SOFTWARE PRODUCT is an upgrade, any transfer must also include all prior versions of the SOFTWARE PRODUCT. (f)Termination - Without prejudice to any other rights, DSC may terminate this EULA if You fail to comply with the terms and conditions of this EULA. In such event, You must destroy all copies of the SOFTWARE PRODUCT and all of its component parts. (g)Trademarks - This EULA does not grant You any rights in connection with any trademarks or service marks of DSC or its suppliers.

3. COPYRIGHT. All title and intellectual property rights in and to the SOFTWARE PRODUCT (including but not limited to any images, photographs, and text incorporated into the SOFTWARE PRODUCT), the accompanying printed materials, and any copies of the SOFTWARE PRODUCT, are owned by DSC or its suppliers. You may not copy the printed materials accompanying the SOFTWARE PRODUCT. All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE PRODUCT are the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties. This EULA grants You no rights to use such content. All rights not expressly granted under this EULA are reserved by DSC and its suppliers.

4. EXPORT RESTRICTIONS. You agree that You will not export or re-export the SOFTWARE PRODUCT to any country, person, or entity subject to Canadian export restrictions.

5. CHOICE OF LAW:

This Software License Agreement is governed by the laws of the Province of Ontario, Canada.

6. ARBITRATION

All disputes arising in connection with this Agreement shall be determined by final and binding arbitration in accordance with the Arbitration Act, and

’

the parties agree to be bound by the arbitrator

s decision. The place of arbitration shall be Toronto, Canada, and the language of the arbitration shall be

English.

7. LIMITED WARRANTY

(i)NO WARRANTY

DSC PROVIDES THE SOFTWARE “AS IS” WITHOUT WARRANTY. DSC DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE.

(j)CHANGES IN OPERATING ENVIRONMENT

DSC shall not be responsible for problems caused by changes in the operating characteristics of the HARDWARE, or for problems in the interaction of the SOFTWARE PRODUCT with non-DSC-SOFTWARE or HARDWARE PRODUCTS. (k)LIMITATION OF LIABILITY; WARRANTY REFLECTS ALLOCATION OF RISK IN ANY EVENT, IF ANY STATUTE IMPLIES WARRANTIES OR CONDITIONS NOT STATED IN THIS LICENSE AGREEMENT, DSC’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS LICENSE AGREEMENT SHALL BE LIMITED TO THE GREATER OF THE AMOUNT ACTUALLY PAID BY YOU TO LICENSE THE SOFTWARE PRODUCT AND FIVE CANADIAN DOLLARS (CAD$5.00). BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

(l)DISCLAIMER OF WARRANTIES

THIS WARRANTY CONTAINS THE ENTIRE WARRANTY AND SHALL BE IN LIEU OF ANY AND ALL OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF DSC. DSC MAKES NO OTHER WARRANTIES. DSC NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON PURPORTING TO ACT ON ITS BEHALF TO MODIFY OR TO CHANGE THIS WARRANTY, NOR TO ASSUME FOR IT ANY OTHER WARRANTY OR LIABILITY CONCERNING THIS SOFTWARE PRODUCT.

(m)EXCLUSIVE REMEDY AND LIMITATION OF WARRANTY

UNDER NO CIRCUMSTANCES SHALL DSC BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF PROFITS, LOSS OF THE SOFTWARE PRODUCT OR ANY

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ASSOCIATED EQUIPMENT, COST OF CAPITAL, COST OF SUBSTITUTE OR REPLACEMENT EQUIPMENT, FACILITIES OR SERVICES, DOWN TIME, PURCHASERS TIME, THE CLAIMS OF THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY. WARNING: DSC recommends that the entire system be completely tested on a regular basis. However, despite frequent testing, and due to, but not limited to, criminal tampering or electrical disruption, it is possible for this SOFTWARE PRODUCT to fail to perform as expected.

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Table of Contents

Chapter 1 - Introduction ............................................................................................8

Features ....................................................................................................................................................9

Software Compatibility ............................................................................................................................9

Approvals ...............................................................................................................................................10

Industry Approvals ........................................................................................................................................... 10

UL864 Programming Requirements ............................................................................................................................10

For UL and ULC listed applications the following UL/ULC listed printers can be used with the System I: ............. 11

Specifications .........................................................................................................................................12

Electrical ...................................................................................................................................................................... 12

Environmental ..............................................................................................................................................................12

Dimensions .................................................................................................................................................................. 12

Ethernet Interfaces .......................................................................................................................................................12

Accounts ...................................................................................................................................................................... 12

Printers .........................................................................................................................................................................12

Buffers .......................................................................................................................................................................... 12

Out of Box ..............................................................................................................................................12

SG-System I .................................................................................................................................................................12

SG-System Rackmount Kit (Optional) - required for UL/ULC Listed Installations ...................................................13

Additional Equipment Required (Not Supplied) .........................................................................................................13

Chapter 2 - Installation ............................................................................................14

Controls and Indicators ..........................................................................................................................15

Set Up and Testing .................................................................................................................................18

The following items are required: ................................................................................................................................ 18

For UL/ULC Installations ............................................................................................................................................19

For CE Installations .....................................................................................................................................................19

Warning: ...................................................................................................................................................................... 19

Chapter 3 - Operation ..............................................................................................22

Operation ................................................................................................................................................23

Active Mode ...................................................................................................................................................... 23

Manual Mode .................................................................................................................................................... 23

Program Category ............................................................................................................................................. 24

Password ......................................................................................................................................................................24

User Interface ............................................................................................................................................................... 24

Top Level Menu ................................................................................................................................................ 25

View or Change Options ..............................................................................................................................................25

View Printer Buffer ......................................................................................................................................................25

System Functions .........................................................................................................................................................25

Exit Programming ........................................................................................................................................................25

System Functions Menu .................................................................................................................................... 25

System Information ......................................................................................................................................................25

Change Date and Time .................................................................................................................................................26

Default SG-System I ....................................................................................................................................................26

Reset SG-System I .......................................................................................................................................................26

Visual Indicator Test ....................................................................................................................................................26

Exit Menu ..................................................................................................................................................................... 26

Miscellaneous LED Indicators .......................................................................................................................... 26

Page 11

View Trouble ...............................................................................................................................................................26

Trouble List ..................................................................................................................................................................27

View Network / Watchdog ..........................................................................................................................................27

View Status ..................................................................................................................................................................27

Chapter 4 - Options: System ...................................................................................28

System Option Index ..............................................................................................................................29

Steps required to access an option and change its setting or value ........................................................29

System Options .......................................................................................................................................30

Option 001: LAN IP Address ......................................................................................................................................30

Option 002: LAN Subnet Mask Address .....................................................................................................................30

Option 003: LAN Gateway ..........................................................................................................................................30

Option 004: Auto Update Time and Date ....................................................................................................................30

Option 005: Contrast ....................................................................................................................................................30

Option 006: Password ..................................................................................................................................................31

Option 007: Automation Baud Rate ............................................................................................................................31

Option 008: Automation Data Bits ..............................................................................................................................31

Option 009: Automation Parity.....................................................................................................................................32

Option 00A: Serial Printer Format ............................................................................................................................... 32

Option 00B: Serial Baud Rate...................................................................................................................................... 32

Option 00C: Serial Data Bits .......................................................................................................................................32

Option 00D: Serial Printer Parity ................................................................................................................................. 33

Option 00E: AHS Operations Time .............................................................................................................................33

Option 00F: B32 Headers ............................................................................................................................................ 33

Option 012: Heartbeat Timer .......................................................................................................................................33

Option 013: Buzzer Tone .............................................................................................................................................34

Option 014: Receiver Number .....................................................................................................................................34

Option 015: Printer Test ............................................................................................................................................... 34

Option 020: Mask UPS AC ..........................................................................................................................................35

Option 021: Mask UPS BAT .......................................................................................................................................35

Option 024: Mask SG TCP/IP ..................................................................................................................................... 35

Option 025: Mask SG Serial ........................................................................................................................................35

Option 028: Mask TCP Printer ....................................................................................................................................35

Option 029: Mask Parallel Printer ...............................................................................................................................36

Option 02A: Mask Serial Printer .................................................................................................................................36

Option 02F: Automation Mode ....................................................................................................................................36

Option 030: Printer Mode ............................................................................................................................................37

Option 031: ACK Wait ................................................................................................................................................ 38

Option 032: Date Format .............................................................................................................................................39

Options 037 and 038: License Keys #1, #2 .................................................................................................................39

Option 039: Mask USB Printer ....................................................................................................................................39

Option 03A: Programmable I/O ...................................................................................................................................39

Option 03B: Last Message On .....................................................................................................................................40

Option 03C: LCD Backlight Colour ............................................................................................................................40

Option 03D: Key Backlight Colour .............................................................................................................................40

Option 040: Number of Channels ................................................................................................................................41

Option 041: System Number Length ...........................................................................................................................41

Option 042: Busy Out ..................................................................................................................................................42

Option 043: System Protocol ID ..................................................................................................................................42

Option 044: System CLASS Field ...............................................................................................................................43

Chapter 5 - Options: Channels 1 and 2 ...................................................................44

Channel Option Index ............................................................................................................................45

Steps required to access an option and change its setting or value ........................................................46

Page 12

Static Options .........................................................................................................................................46

Option 101: Line Card Number ...................................................................................................................................46

Option 104: Two-Way Activation Time ......................................................................................................................46

Option 105: Pre-H.S. Duration ....................................................................................................................................47

Option 109: First Ring Length .....................................................................................................................................47

Option 10D: Ring Select.............................................................................................................................................. 47

Option 10E: Backup Line Option ................................................................................................................................47

Option 111: Hook Flash Enable ...................................................................................................................................48

Option 112: Caller Source ID .......................................................................................................................................48

Option 113: Caller Source to SG Automation .............................................................................................................49

Option 114: Caller Source to Printer ...........................................................................................................................49

Option 117: DMP User Length ....................................................................................................................................50

Option 118: DMP User Length ....................................................................................................................................50

Option 119: Fault Call Counter ....................................................................................................................................51

Option 11A: DNIS Input Sensitivity ............................................................................................................................51

Option 11F: Debug Option ..........................................................................................................................................52

Option 125: Phone Line Voltage Select .......................................................................................................................52

Option 127: Caller Source Process ..............................................................................................................................52

Option 12A: Hook Flash Delay ...................................................................................................................................52

Option 12C: Dialer Presence .......................................................................................................................................53

Option 12D: AHS ........................................................................................................................................................53

Option 12F: Online Timeout ........................................................................................................................................53

Dynamic Options ....................................................................................................................................54

Options 130-13F: 3/1 - 4/1 Digit 0-F ........................................................................................................................... 54

Options 140-14F: 3/2 - 4/2 Digit 0-F ........................................................................................................................... 54

Options 150-15F: 4/3 Digit 0-F ...................................................................................................................................54

Options 160-16F: Printer Words ..................................................................................................................................55

Option 170: Automation Common Event Code........................................................................................................... 55

Option 171: Library Select ...........................................................................................................................................56

Option 172: SIA Option ...............................................................................................................................................57

Option 173: Input/Output Sensitivity ...........................................................................................................................59

Option 174: Equivalent Line Number.......................................................................................................................... 59

Option 175: Receiver Number .....................................................................................................................................59

Option 176: Accounts 3/x - 4/x ....................................................................................................................................59

Option 177: Digit Replace ...........................................................................................................................................60

Option 178: Maximum Inter-Digit ...............................................................................................................................60

Option 179: Maximum Inter-Burst ..............................................................................................................................60

Option 17A: Four- and Five-Digit Account Codes To Activate Two-Way Radio ......................................................61

Option 17B: Three-Digit Account Codes To Activate Two-Way Radio ....................................................................61

Option 17C: Audio Alarm Code Range .......................................................................................................................61

Option 17D: Audio Zone Code .................................................................................................................................... 62

Option 17E: Audio RS-232...........................................................................................................................................62

Option 17F: Audio Format ...........................................................................................................................................62

Option 180: Kiss-off to Hang-up .................................................................................................................................63

Options 181 - 188: Handshake Selection .....................................................................................................................63

Options 189 - 190: Handshake and Kiss-off Duration ................................................................................................. 65

Option 191: Inter-Handshake Duration ....................................................................................................................... 66

Option 192: Pulse Mode ..............................................................................................................................................67

Option 193: Minimum Audio Tone .............................................................................................................................67

Option 194: Account Digit Stripping ...........................................................................................................................67

Option 195: Five- and Six-Digit Pulse ......................................................................................................................... 69

Option 196: 4/1 Extended ............................................................................................................................................70

Option 197: 4/2 Extended ............................................................................................................................................ 70

Page 13

Option 198: 3/1 Extended ............................................................................................................................................70

Option 199: Ademco Express ......................................................................................................................................71

Option 19A: Error Counter ..........................................................................................................................................71

Option 19B: Echo Canceller ........................................................................................................................................ 71

Option 19C: Acron RS-232 .........................................................................................................................................71

Option 19D: Modem II RS-232 ...................................................................................................................................72

Option 19E: Scantronics Select ...................................................................................................................................72

Option 19F: Ademco High Speed RS-232 ................................................................................................................... 72

Option 1A0: 11-/12-Digit DTMF (Acron, Scantronics, or Scancom 433) ..................................................................73

Option 1A1: FBI RS-232 .............................................................................................................................................74

Option 1A2: Digit Replace ..........................................................................................................................................74

Option 1A3: D6500 RS232 ..........................................................................................................................................74

Option 1A4: BFSK RS-232 ......................................................................................................................................... 75

Option 1A5: Sescoa Super Speed ................................................................................................................................76

Option 1A6: ITI Adjust ................................................................................................................................................76

Option 1A7: Silent Knight FSK2 RS-232 ...................................................................................................................76

Option 1A8-1AF: Dial-Out Number for Two-Way Audio Transfer ...........................................................................77

Option 1B0: CCITT Audio Format Enable Bits ..........................................................................................................78

Option 1B1: DMP Area BIN or DEC Option .............................................................................................................. 78

Option 1B2: Format Disable ........................................................................................................................................79

Chapter 6 - Options: IP ...........................................................................................80

IP Option Index ......................................................................................................................................81

Steps required to access an option and change its setting or value ........................................................81

IP Options .................................................................................................................................................1

Option 30D: Alarm Port Number ................................................................................................................................81

Option 30F: Receiver Number .....................................................................................................................................82

Option 310: Line Card Number ...................................................................................................................................82

Option 313: Transmitter Failure Debounce Time ........................................................................................................82

Option 315: Transmitter Restoral Debounce Time ......................................................................................................82

Option 319: Mask Transmitter Restoral ......................................................................................................................82

Option 31A: Mask Transmitter Failure ........................................................................................................................82

Option 31B: Mask Transmitter Swap ..........................................................................................................................83

Option 31C: Mask Transmitter Unencrypted ..............................................................................................................83

Option 31D: Mask Invalid Report ...............................................................................................................................83

Option 31E: Mask Unknown Account .........................................................................................................................83

Option 31F: Mask Supervised Acc Exceeded ............................................................................................................. 84

Option 320: Mask Transmitter Deleted .......................................................................................................................84

Option 33A: Account Port ...........................................................................................................................................84

Option 340: Account Password ...................................................................................................................................84

Option 344: DNIS Replacement of RRLLL ................................................................................................................84

Option 346: Account Digit Strip .................................................................................................................................. 85

Option 347: SIM ID Output .........................................................................................................................................85

Appendix A - Events and Messages ........................................................................88

Appendix B - Ports ..................................................................................................94

Parallel Printer Port ................................................................................................................................95

Serial Printer Port (COM2) ....................................................................................................................96

RS-232 Serial Automation .....................................................................................................................96

I/O Port ...................................................................................................................................................97

I/O Ports - Detailed Descriptions ...................................................................................................................... 97

Appendix C - Compatible IP Formats ...................................................................100

Page 14

Appendix D - Printer Words .................................................................................102

Appendix E - Profiles ............................................................................................106

Page 15

Introduction

In This Chapter...

Features on page 9 Software Compatibility on page 9 Approvals on page 10 Specifications on page 12 Out of Box on page 12

Page 16

CHAPTER ONE - INTRODUCTION

Features

The SG-System I is a dual phone line / IP network receiver intended for the remote monitoring of residential / commercial fire and burglary alarm systems. The system can be configured for desktop stand-alone operation (vertical stacking of up to 4 systems) or rack mounting (see Note below). The SG-System I can monitor up to 512 IP accounts. Please refer to Table 4: Loading Capacities for Hunt Groups on page 18 for maximum capacities when communication over PSTN. The receiver can be connected to a USB port or Ethernet port on any computer running SG System Console software for system programming and printer messages. The receiver provides several connection options for Serial RS232 printers and Parallel printers. The SG-System I is a pluggable equipment type A, using a detachable power supply cord. The SG-System I real-time clock and calendar stamps receive alarm data which are transmitted to a central station computer via a TCP/IP connection and/or a Serial port using either a standard COM port and/or a USB port. System configuration can be undertaken using a PC with SG-System I Console Software installed, or locally using the scroll buttons and the LCD on the front panel of the unit.

NOTE: System must be rack mounted for UL and ULC Listed Installations.

SG-System I features include the following:

• Dual Telco Interface

• Independent options list for each channel

• Remote alarm ACK button

•Caller ID

• SG-Systems Console Software (one software package for SG-System I, II receivers)

• Ability to call out to other receivers to check the communication path

• Ability to disable a telephone line

• Selectable buzzer output tones

• LCD and keymat can cycle through colours and fade colours in / out

• IP (FIBRO) communications with alarm panels and transmitters / Software-controlled features

Figure 1: SG-System I Receiver

SG-System I Operating Manual

Software Compatibility

The following examples of Central Station automation software are compatible with the SG-System I interface:

MAS DICE SIMS II GENESYS S.I.S.

IBS MicroKey ABM Bold

Refer to the DSC website - http://www.dsc.com/Default.aspx?id=79 - for a comprehensive list of compatible Automation Software Manufacturers.

NOTE: Automation connections are considered supplementary as per UL864 listing. Compatibility with central station automation software is intended to be handled under a separate UL1981 software and/or site certification evaluation.

Page 17

CHAPTER ONE - INTRODUCTION

Approvals

Industry Approvals

The System I meets the following standards:

• UL 1610 Central Station Burglar Alarm Units

• UL 864 Standard for Fire Alarm System Control Units and Accessories

• UL 1635 Digital Alarm Communicator System Units

• CAN/ULC-S304-06 Signal Receiving Centre and Premises Burglar Alarm Control Units

• CAN/ULC-S559-04 Equipment for Fire Signal Receiving Centres and Systems

• EN60950-1:2001 Standard for Information Technology Equipment

• AS/NZS 60950.1:2003 Information Technology Equipment - Safety, Part 1: General Requirements

• CISPR22 Class B Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurements

• EN50130-4 Immunity requirements for components of Fire, Intruder, and Social Alarm Systems.

This equipment shall be installed in the USA in accordance with the requirements of NFPA72, NFPA70, and the authority having jurisdiction. In Canada, the equipment is ULC listed for active communication channel security levels A1~A4 when used in conjunction with T-Link TL250 and T-Link TL300 Internet/Intranet alarm communicators. For this type of application the supervision and encryption features have to be enabled. When used in conjunction with digital diallers, the receiver can provide passive communication channel security levels P1~P3. For ULC Installations the equipment shall be installed in accordance with the requirements of ULC-S561, ULC-S301 and the authority having jurisdiction. For installations in Japan, the power supply cord must be a PSE / JET Approved Type power cord with a female end type (IEC). It must meet

fully the DENAN Law Category A equipment and be marked with the diamond PSE logo .

UL864 Programming Requirements

NOTE: To all Users, Installers, Authorities having Jurisdiction, and other involved parties. This product incorporates field pro-

SG-System I Operating Manual

grammable software. In order for the product to comply with the requirements in the Standard for Control Units and Accessoriesfor Fire Alarms Systems, UL 864, certain programming features or options must be limited to specific values or not used at all, as indicated in the table below.

Table 1: UL864 Programming Requirements

Permitted in

Option number and name

UL 864?

(Y/N)

Option 013: Buzzer Tone N ON/OFF ON ON

Option 020: Mask UPS AC N ON/OFF OFF --

Option 021: Mask UPS BAT N ON/OFF OFF --

Option 024: Mask SG TCP/IP N ON/OFF OFF OFF

Option 025: Mask SG Serial N ON/OFF OFF OFF

Option 028: TCP Printer N ON/OFF OFF OFF

Option 029: Mask Parallel Printer N ON/OFF OFF OFF

Possible

settings

Settings permitted (UL 864)

Settings

permitted

(ULC)

Page 18

CHAPTER ONE - INTRODUCTION

Table 1: UL864 Programming Requirements

Permitted in

Option number and name

UL 864?

(Y/N)

Option 02A: Mask Serial Printer N ON/OFF OFF OFF

Option 12C: Dialer Presence Y 00/01/02 00/01/02 00

Option 12F: Online Timeout Y 01-FF (1-255sec) 1E (30sec) 1E (30sec)

Option 039: Mask USB Printer N ON/OFF OFF OFF

Option 040: Number of Channels Y C1/C2/IP C1+C2/

Option 042: Busy Out N 00/01/04/05 00 00

Option 105: Pre-H.S. Duration Y 0A-FF (10-

Option 109: First Ring Length Y 01-FF (1-255sec) 05 (5sec)-max 05 (5sec)-max

Option 181-188: Handshake Selection Y 23/14/2D/0C/0E 2D/0C Options 181-183:

Option 189, 190: Handshake and Kiss-off Duration Y 100msec - 8.1sec 00 (1sec) 00 (1sec)

Possible

settings

255sec)

Settings permitted (UL 864)

C1+C2+IP/C1+IP

0A (10sec) 0A (10sec)

Settings

permitted

(ULC)

C1+C2/

C1+C2+IP/C1+IP

Options 184-188

not used

2D/0C;

Option 191: Inter-Handshake Duration Y 00-09 (1-9sec) 00-04 (1-4sec) 00-04 (1-4sec)

SG-System I Operating Manual

Option 313: Transmitter Failure Debounce Time Y 1E-fd20 (30-

64800sec)

Option 315: Transmitter Restoral Debounce Time Y 1E-FF (30-

255sec)

Option 319: Mask Transmitter Restoral N ON/OFF OFF OFF

Option 31A: Mask Transmitter Failure N ON/OFF OFF OFF

Option 31B: Mask Transmitter Swap N ON/OFF OFF OFF

Option 31C: Mask Transmitter Unencrypted N ON/OFF OFF OFF

Option 31D: Mask Invalid Report N ON/OFF OFF OFF

Option 31E: Mask Unknown Account N ON/OFF OFF OFF

Option 31F: Mask Supervised Acc Exceeded N ON/OFF OFF OFF

For UL and ULC listed applications the following UL/ULC listed printers can be used with the System I:

Parallel Printers

• Seiko DPU-414

Serial Printers

05A (90sec) 05A (90sec)

3C (60sec) 3C (60sec)

Page 19

CHAPTER ONE - INTRODUCTION

• Seiko DPU-414

NOTE: Do not use printer cables that have only 1 common ground wire.

Specifications

Electrical

Input Voltage ...................................................................................................................................................... 100-240VAC, 50-60Hz.

Input Current .......................................................................................................................................................................... 0.7A (Max)

Backup Power Supply External UPS .................................................................................................................................. (not supplied)

Maximum Power Consumption .................................................................................................................................................. 25 Watts

Environmental

Temperature ........................................................................................................................................................... 0-49°C (32 - 120.2°F)

Humidity ......................................................................................................................................................... 93%RH, Non-Condensing

Dimensions

Width ................................................................................................................................................................................ 12in. (305mm)

Length .......................................................................................................................................................................... 12.25in. (311mm)

Height .............................................................................................................................................................................. 1.75in. (45mm)

Weight .......................................................................................................................................................................... 7.92lbs (3.58 Kg)

Ethernet Interfaces

Automation Port ................................................................................................................................................................................ 1025

Printer Port ........................................................................................................................................................................................ 1027

Command Port (Console Interface) .................................................................................................................................................. 1024

Debug Port ........................................................................................................................................................................................ 1030

TFTP Port ............................................................................................................................................................................................. 69

Account Port (Default) ..................................................................................................................................................................... 3064

Accounts

Supervised for Communication over PSDN ............................................................................................................................. 512 MAX

SG-System I Operating Manual

ULC Line Security Levels .....................................................................................A1-A4 (active channels) or P1-P3 (passive channels)

Refer to Table 4: Loading Capacities for Hunt Groups on page 18for loading capacities when using Communication over PSTN

Printers

Parallel ..................................................................................................................................................DMP-SCS-PTR, Seiko DPU-414

Serial ................................................................................................................................................................................Seiko DPU-414

DACT Compatible communication formats (ULC passive channels) .......................................................................................SIA, CID

Encryption ..............................................................................................................................................................................AES 128 bit

NOTE: Do not use printer cables that have only one common ground wire.

Buffers

POTS ........................................................................................................................................................................................500 events

IP ..............................................................................................................................................................................................512 events

System ........................................................................................................................................................................................50 events

Table 2: SG-System I Specifications

Out of Box

Verify that you have received the following:

SG-System I

 SG-System I Receiver .......................................................................................................................................................................Qty 1

 SG-Systems Console Software CD ................................................................................................................................................. Qty 1

 SG-System I Quick Install Guide ......................................................................................................................................................Qty 1

Page 20

CHAPTER ONE - INTRODUCTION

 Height-Adjustable Rubber Feet (front) ..............................................................................................................................................Qty 2

 Rubber Feet (rear) ..............................................................................................................................................................................Qty 2

SG-System Rackmount Kit (Optional) - required for UL/ULC Listed Installations

 Brackets .............................................................................................................................................................................................Qty 2

 Rails (Mounting) ...............................................................................................................................................................................Qty 4

 Screws ...............................................................................................................................................................................................Qty 8

 Quick Install Sheet .............................................................................................................................................................................Qty 1

Additional Equipment Required (Not Supplied)

 IEC Power Line Cord ........................................................................................................................................................................Qty 1

 CAT-5 Ethernet Cable for Network Interface Port or USB Cable for Console Communication ......................................................Qty 1

 DB9 Terminated RS232 Serial Cable ................................................................................................................................................Qty 1

 DB25 Terminated Parallel Printer Cable ...........................................................................................................................................Qty 1

 Phone Line Cable with RJ11 Jack (minimum 26 AWG) ...................................................................................................................Qty 2

SG-System I Operating Manual

Page 21

Installation

In This Chapter...

Controls and Indicators on page 15 Set Up and Testing on page 18

Page 22

Controls and Indicators

Figure 2: Controls and Indicators

CHAPTER TWO - INSTALLATION

Table 3: SG-System I Front and Rear Panel Descriptions

Item

SG-System I Operating Manual

no.

1 TELEPHONE Red

2STATUS Orange

3 TROUBLE Yellow

4 WATCHDOG Blue

Indicator/ Control/

Connector

LED

State/Pin

OFF ON

FLASHING

OFF

FLASHING STEADY

Description

Both Telphone Lines are Present. At least One Telephone Line is Absent.

Two Flashes indicates a Trouble as described below:

• Time Not Set

•Computer Buffer Full

•Printer Buffer Full

• Software Corruption

• Line Test Active

Normal Operation.

Indicates any System Trouble not related to network or alarm (Note that the LCD backlight will override the programmed colour and change to Yellow). No System Trouble.

Normal Operation (Software watchdog toggles every 200msec). SG-System I Fault.

Page 23

CHAPTER TWO - INSTALLATION

Table 3: SG-System I Front and Rear Panel Descriptions

Item

no.

5 LCD Display 40x2 character LCD display.

6 DOWN Interface Button Scrolls down through menu options.

7 ACK Interface Button/

8 UP Interface Button Scrolls up through menu options.

9 ENTER Interface Button Selects a menu option.

10 AUTOMATION Port

Indicator/ Control/

Connector

LED

(COM1)

State/Pin

Top line displays current Operating Mode. Bottom line displays Trouble or received messages in Manual mode. Alarm: If an alarm is present while the system is in Manual mode, the LCD backlight will change to Red - overriding the programmed colour - and the ACK button will flash. In addition, a buzzer will sound with each flash of the ACK button. Alarms received but not yet displayed are identified by a solid arrow symbol on the far right edge of the LCD.

FLASHING OFF

DB9 Sends automation messages to central station computer (e.g. heartbeat if no

Indicates unit is in Manual Mode and waiting for acknowledgement. There are no alarm events requiring acknowledgement. The ACK button is used to acknowledge an alarm event in Manual Mode. It cannot acknowledge all alarms with one press, but must be pressed for each individual alarm.

activity).

NOTE: Maximum cable length is 1.8m (6ft). Longer cables may impair performance.

Description

11 PARALLEL PRINTER

SG-System I Operating Manual

12 SERIAL PRINTER Port

13 Telephone Line Input 2 x RJ-11 For connection with PSTN (alarm reporting connections using digital diallers-

Port

(COM2)

DB25 (Female)

DB9 RS232 Serial Printer Port. Sends events to local printer.

Sends events to local printer (DB25 Female).

NOTE: Maximum cable length is 1.8m (6ft). Longer cables may impair performance.

DACT). Pins 3 and 4 are line-in; pins 2 and 5 are backup channel line-in or two-way audio connection.

Page 24

CHAPTER TWO - INSTALLATION

Table 3: SG-System I Front and Rear Panel Descriptions

Item

no.

14 I/O Port ( Use AWG 18-

15 USB Port USB Type B USB Type B. The USB port on SG System I is used to connect with a Windows

SG-System I Operating Manual

16 LAN Interface Port CAT-5 This interface connects to the local network. Also, it is through this interface

Indicator/ Control/

Connector

22 wire)

State/Pin

1 Input 2 ~ 3 Input 4 Input 5 ~ 6 Input 7 Output R1*

8 R1 9 Output R2 10 R2 11 Ou t pu t R 3

12 R3 13 ~

Description

UPS AC Failure (toggles from ground to open on failure) Common (ground) UPS DC Failure (toggles from ground to open on failure) Remote ACK button - identical functionality to ACK button on LCD Common (ground) Future Use Follow Buzzer: relay contact closes following Buzzer output activations (synchronized) Relay Common Trouble Output: relay contact closes when the Trouble LED activates Relay Common Network Status: relay contact closes when the Network Status icon appears on the LCD Relay Common Earth (ground)

NOTE: Maximum cable length is 1.8m (6ft). Longer cables may impair performance. The use of shielded cable is recommended.

NOTE: Relays are rated for 12Vdc 100ma. NOTE: Inputs are rated for 20ma open collector.

*Rx is the relay number; as a rule, these outputs are open connections

host running the SG-Systems Console Software. Other operating systems are not supported.

NOTE: Maximum cable length is 1.8m (6ft). Longer cables may impair performance.

that a connection is made to the console software and the automation software.

NOTE: Maximum cable length is 100m (328ft). Longer cables may impair performance.

17 Mains Supply Connector 120/240VAC /0.7A/ 50-60Hz

For ULC installations Canada, the equipment shall be rack-mounted and powered by a permanently wired supply in accordance with C22.1, Canadian Electrical Code, Part 1, Safety Standard for Electrical Installations, section 32. Please refer to on page 19. This equipment is intended to utilize the building emergency AC supply system for their standby supply (e.g. UPS, batteries in conjunction with engine-driven generators).

NOTE: The LED indicators and the LCD can be tested for integrity by accessing the following in the main programming menu: item 3 - System Functions > item 5 - Visual Indicators Test.

NOTE: For equipment used at Signal Receiving Centres and intended to facilitate IP communication (hubs, routers, NID, DSL/cable modems) 24hr backup power is required.

NOTE: When using Private, Corporate, and high-speed data networks, network access and domain access policies will be set to restrict unauthorised network access and ‘spoofing’ or ‘denial of service’ attacks. Select an ISP that provides redundant servers/systems, backup power, routers with firewalls enabled and methods to identify and protect against these types of attacks (‘i.e. ‘spoofing’, ‘dos’).

Connection to Interruptible Power Supply (UPS recommended) with minimum 24 hr. standby capability required. Refer to Set Up and Testing on page 18.

Page 25

CHAPTER TWO - INSTALLATION

NOTE: Firewall protection must be designed in such a way that the Automation software port connected to the SG-System I alarm receiver is protected from external attacks (e.g. ‘spoofing’, ‘DOS’).

Set Up and Testing

NOTE: Install external devices connected to items (10)-(16) in the same room as the SG-System I. Maintain 6.5mm (1/4”) of separation between power limited and non-power limited circuits. Use power limited, supervised circuits only.

Familiarization with the connections and setup of the unit will make the final installation simpler. DSC recommends that the user gather all elements of the system and stage a successful trial run before going live.

The following items are required:

• IEC power supply cord

• CAT5 Ethernet cable

• Phone line, dialer

• Hub/router or network

NOTE: When a Hub or Router/Gateway is used with the SG-System I, 24 hr standby power is required for these devices (i.e. UL listed UPS, Battery Backup, or engine driven generator).

Take the following steps:

SG-System I Operating Manual

1. Unpack the SG-System I components. Remove the unit and inspect for shipping damage. If any damage is apparent, notify the carrier immediately.

2. Install the rack-mount brackets or the rubber feet in the indents as required.

3. Connect telephone.

4. Connect the main power using a standard computer IEC cable (not supplied). See the wiring diagram below.

5. The LCD will power up and display internal Troubles (printer, computer, telephone line fault).

NOTE: Internal diagnostics may require more than 60 sec during the power up sequence.

6. Send a signal from a control panel to the receiver using PSTN and PSDN communication protocols. The signal will be displayed on the LCD. Press the Ack button to silence the buzzer and clear the signal from the LCD.

Table 4: Loading Capacities for Hunt Groups

System loading at the supervising

station

Number of initiating circuits (with DACR

lines processed in parallel)

Number of DACTs (with DACR lines pro-

cessed in parallel)

channel2 channels3 channels4 channels

~ 5000 10 000 20 000 20 000

~ 500 1500 3000 3000

5-8

channels

Number of initiating circuits (with DACR

lines processed serially - put on hold, then

answered one at a time)

Number of DACTs (with DACR lines pro-

cessed serially - put on hold, then answered

one at a time)

~ 3000 5000 6000 6000

~ 300 800 1000 1000

Page 26

CHAPTER TWO - INSTALLATION

For UL/ULC Installations

Mains Supply: 120VAC/60Hz

UPS Output Rating: 120VAC/60Hz, 2.5A. In the USA, use UL listed UPS (uninterrupted power supply) for protective-signalling systems and

listed burglar alarm power supply as applicable. In Canada, connection to an emergency power supply (UPS) with a minimum of 24 hr standby capacity is required.

For CE Installations

Mains Supply: 240VAC/50Hz

UPS Output Rating (non UL): 240VAC 50Hz

Warning:

To reduce the risk of electrical shock, the SG-System I is equipped with a grounding-type power supply IEC receptacle. Connect SG -System I using an appropriate IEC cable to a grounded receptacle. Connect SG-System I to UPS dry contact connections only. Do not connect to a receptacle controlled by a switch.

Figure 3: Wiring Diagram

I/O Open Collector, 20 mA (Max) Use 18-22 AWG (0.5 - 1.0mm) wiring Not supervised Power limited

Install the UPS in the same rack with the receiver or connections shall be done in the same room and in a protective metal conduit.

1414

SG-System I Operating Manual

NOTE: Install external devices connected to Items 10~17 in the same room as the SG-System I. Maintain a 6.5mm (1/4”) separation between power limited and non-power limited circuits. All circuits are supervised and power limited with the exception of AC input, which is non-power limited. Maximum cable length is 1.8m (6’). Longer cables may impair performance.

NOTE: F dance with C22.1, Canadian Electrical Code, Part 1, Safety Standard for Electrical Installations, section 32. This equipment is intended to utilize the building emergency AC supply system for its standby supply (UPS, batteries in conjunction with engine-driven generator). Connection to Building Emergency Power Supply (UPS recommended) with a minimum 24hr standby capability is required. For UL Listed Installations signalling systems and listed burglar alarm power supplies as applicable.

or ULC Installations

To SG-System I I/O

To SG-System I

IEC grounded receptacle

Pin 1

Pin 2

Pin 3

UPS Low Bat (normally closed)

Common

Connect SG-System I to UPS dry contact connections only

For CE Installations For ULC Installations Main Supply: 240Vac/50Hz Main Supply: 120Vac/60Hz UPS Output Rating (non UL): UPS Output Rating: 240Vac/50Hz 120Vac/60Hz

, the equipment must be rack mounted and powered by a permanently wired supply in accor-

UPS AC Trouble (normally closed)

From AC Mains

, use UL Listed UPS (Uninterrupted Power Supply) for protective

Non-power limited

AC Out

UPS

AC In

Page 27

CHAPTER TWO - INSTALLATION

1 2 3 4 5 6

RING Back-up Channel or 2-way Audio

RING Primary

Channel

TIP Primary

Channel

TIP Back-up Channel or 2-way Audio

WIRE COLOURS

1 = BLUE 2 = YELLOW 3 = GREEN 4 = RED 5 = BLACK 6 = WHITE

9050

Figure 4: Wiring Diagram for Backup Channel and Two-Way Audio

SG-System I Operating Manual

Page 28

CHAPTER TWO - INSTALLATION

SG-System I Operating Manual

Page 29

Operation

In This Chapter...

Operation on page 23 Active Mode on page 23 Manual Mode on page 23 Program Category on page 24 Top Level Menu on page 25 System Functions Menu on page 25 Miscellaneous LED Indicators on page 26

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CHAPTER THREE - OPERATION

Operation

The SG-System I will occupies one of two states, Operation or Program. Operation consists of Active and Manual modes, in either of which the system will spend the vast majoirity of its working time. Program consists of the Top Level Menu and the System Functions Menu. The Top Level menu includes View / Edit Options, View Printer, System Functions and Edit Programming. While in System Functions you can access the System Functions Menu. This menu includes System Information, Date and Time, Default SG-System I, Reset SG-System I, User Interface and Exit Menu. See Figure 5: Operating States(2), Modes(2), and Menus(2) immediately below.

Figure 5: Operating States(2), Modes(2), and Menus(2)

SG-System I Operating Manual

Active Mode

Active mode is the most common operating mode. The SG-System I is in Active mode when any of the automation software ports are present and responding to signals. When there are no incoming calls to the unit, Active mode will give way to Manual mode. On receiving an incoming call, the unit will automatically revert to Active mode.

Manual Mode

Manual mode occurs when automation software is lost or has been programmed out (all automation ports have been disabled). Switching from Active mode to Manual mode in this case is automatic. In Manual mode, the SG-System I receives signals and attempts to send the first signal in the buffer. The unit simultaneously displays the message on the LCD screen, activates the buzzer, and activates the acknowledge LED. To stop the buzzer and the acknowledge LED, the Ack (Acknowledge) button must be pressed and released for every signal not acknowledged in the buffer. The LCD messages received in Manual mode are duplicates of the printer messages. For messages greater than 39 characters, the first 39 characters are displayed. Pressing the Enter button will display the remainder of the message. You are strongly advised to make note of these messages in case any are of a serious nature (e.g. a fire alarm). You must deal with alarms generated while the system is in Manual mode. It is imperative that time spent by the system in Manual mode must be kept to a strict minimum. Note that the alarm printer and automation buffers reside in the SG-System I.

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CHAPTER THREE - OPERATION

Program Category

The Program category is accessed in order to program the SG-System I or to view its condition. Sixteen users in total can have access to the unit. User ‘0’ is the Administrator, and has full permissions with regard to using and configuring the unit. All other users - ‘1~F’ - may view system information only, in addition to having the ability to change the time and date displayed on the LCD.

NOTE: All alarms must be acknowledged via the Ack button before entering Program mode from Manual mode.

Password

A password must be entered before the Program category can be accessed. Take the following steps:

1. Press the Enter button while the unit is in either of the Operation modes (Active / Manual) to call up the password field.

2. Enter your 4-digit hexadecimal password on the bottom line (use the Up and Down arrow buttons to scroll through the characters). Note that the default password is ‘CAFE’.

3. Press the Enter button to select the desired value and move along to the next digit.

4. Continue until the four spaces are filled. Pressing the Enter button after selecting the fourth digit will automatically present the password to the system for acceptance / rejection.

Assuming that the password is correct, the SG-System I will enter Program category and generate the corresponding printer and automation signals. Should the password be incorrect, the unit will produce an error tone and return to a Base category (Active mode or Manual mode). Press the Enter button once more to return to the Password screen. The password can be set in the following manner:

1. Enter the Program category.

2. Scroll to View or Change Options > CPM Options > Option 006.

3. Scroll to the user whose password is to be changed. Enter the new password. Press the Enter button. The new password is set.

SG-System I Operating Manual

User Interface

The SG-System I unit’s LCD and button interface give the user the ability to program the unit and scroll through the printer buffer and the trouble list. The upper line displays the device mode (in the example below, ‘MANUAL’). The lower line displays the system information (in the example below, ‘SYSTEM TROUBLE’).

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CHAPTER THREE - OPERATION

Top Level Menu

View or Change Options

In View or Change Options, use the Up and Down arrow buttons to locate the configurable option categories. These categories are: CPM Options / Channel-1 Options / Channel-2 Options / Channel-IP Options / Exit Menu. Please refer to Chapter 4 for a detailed list of the system options available within each category.

Select the Exit Menu and press the Enter button. You will return to the View or Change Options level. Pressing the Up and Down buttons simultaneously - regardless of your place within View or Change Options - will take you to the Top Level menu.

View Printer Buffer

The bottom line of the LCD is cleared when View Printer Buffer is entered. The oldest message in the buffer, including those that have been acknowledged, will be displayed first. Use the Up button to review the older messages and the Down button to review the newer messages. In the case of a lengthy message, the first 39 characters will be displayed. Press the Enter button to show the remainder of the message. This view is available only in Manual mode to review acknowledge messages.

Pressing the Up and Down buttons simultaneously to go to the Top Level menu.

System Functions

System Functions provides access to the System Functions Menu, which consists of System Information / Change Date and Time / Default SG-System I / Reset SG-System I / Visual Indicator Test / Exit Menu.

SG-System I Operating Manual

Exit Programming

Pressing the Enter button while in Exit Programming will take the user back to the Active mode or the Manual mode.

System Functions Menu

System Information

System Information provides a wealth of detail regarding the user’s setup of SG-System I. These details include:

•Version

•ID

• LAN MAC

• LAN IP

• Gateway IP

•SW Checksum

• VHDL Version

• DSP Checksum

• DSP Version

• Manufacture Date

• Country of Manufacture Code

•AHS Table

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CHAPTER THREE - OPERATION

• IP Accounts

NOTE: The number in parentheses represents the number of times the value has been changed or the size of a particular table.

To return to System Information while viewing any of the above, press the Up and Down buttons simultaneously. Pressing the Up and Down buttoms once more will take you to the Top Level menu.

Change Date and Time

Having chosen to enter Change Date and Time by pressing the Enter button, the unit’s LCD appears as below:

1. Changes to the time and date begin at the far left of the screen with the hour, and proceed to the right. The Up button will increase the value of the digit; the Down button will decrease its value.

2. Having made a change, press the Enter button to advance to the next digit on the right. Pressing the Enter button without having made any changes will also move the cursor to the next digit on the right.

3. Once the Day has been entered and the Enter button pressed, the user will be asked by the SG-System I to confirm the changes: N? for no; Y? for yes. Use the Up and Down buttons to navigate between yes and no.

4. Press the Enter button to save your changes.

NOTE: At any point before the time and date have been saved, pressing the Up and Down buttons simultaneously will cancel any unsaved changes and return the user to the System Functions Menu.

Default SG-System I

When Default SG-System I is selected, the LCD will prompt the user to confirm that the entire system is to be returned to its default values. Selecting Y? for yes will default the system; selecting N? for no will leave system settings as they are. Either of the Up and Down buttons can be used to cycle between answers.

SG-System I Operating Manual

Reset SG-System I

When Default SG-System I is selected, the LCD will prompt the user to confirm that the entire system is to be reset. This action may be taken to enable a programming change, or to restore an ailing system to working order. Selecting Y? for yes will reset the system; selecting

N? for no will leave the system as it is. Either of the Up and Down buttons can be used to cycle between answers.

Visual Indicator Test

Selecting the Visual Indicator Test turns on all of the LCD pixels and the unit’s buzzer, to confirm that they are in good working order.

Exit Menu

When in Top Level Menu > Exit Menu, pressing the Enter button will take the user back one level to the Base (Active mode or Manual mode) level. When in System Functions Menu > Exit Menu, pressing the Enter button will take the user back one level to Top Le v e l Menu > System Functions. While in System Functions, navigate to Exit Programming. Pressing the Enter button will take the user back to the Base (Active mode or Manual mode) level.

Miscellaneous LED Indicators

View Trouble

To enter View Trouble, the unit must first be in Active mode or Manual mode, and have no events to be acknowledged in Manual mode. Press the Up and Down buttons simultaneously to enter View Trouble. Once there, the Up and Down buttons can be used to review the list of

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CHAPTER THREE - OPERATION

troubles. Should there be no troubles, the LCD will flash NO TROUBLE for a few seconds and return to the previous level of operation. A list of possible troubles can be found below.

Trouble List

The following trouble and status lists are monitored by the system. Individual troubles can be disabled in the Program category. Both the trouble list and the status list are fully enabled by default.

Trouble:

• Parallel Printer

• Serial Printer

•TCP Printer

• USB Printer

• Serial Automation

• TCP Automation

• UPS Battery

• UPS AC

• DSP Failed Ch1

• DSP Failed Ch2

Status:

• Line Fault - Channel 1

• Line Fault - Channel 2

• System Absent - Channel 1

•Clock Not Set

•Printer Buffer Full

SG-System I Operating Manual

• Checksum Failed - Software

• DSP Checksum Failed

View Network / Watchdog

Please refer to Set Up and Testing on page 18 for detailed Network information.

View Status

Please refer to Set Up and Testing on page 18 for detailed Status information.

Page 35

Options: System

In This Chapter...

System Option Index on page 29 Steps required to access an option and change its setting or value on page 29 System Options on page 30

Page 36

System Option Index

Option 001: LAN IP Address on page 30 Option 002: LAN Subnet Mask Address on page 30 Option 003: LAN Gateway on page 30 Option 004: Auto Update Time and Date on page 30 Option 005: Contrast on page 30 Option 006: Password on page 31 Option 007: Automation Baud Rate on page 31 Option 008: Automation Data Bits on page 31 Option 009: Automation Parity on page 32 Option 00A: Serial Printer Format on page 32 Option 00B: Serial Baud Rate on page 32 Option 00C: Serial Data Bits on page 32 Option 00D: Serial Printer Parity on page 33 Option 00E: AHS Operations Time on page 33 Option 00F: B32 Headers on page 33 Option 012: Heartbeat Timer on page 33 Option 013: Buzzer Tone on page 34 Option 014: Receiver Number on page 34 Option 015: Printer Test on page 34 Option 020: Mask UPS AC on page 35 Option 021: Mask UPS BAT on page 35

CHAPTER FOUR - OPTIONS: SYSTEM

Option 024: Mask SG TCP/IP on page 35 Option 025: Mask SG Serial on page 35 Option 028: Mask TCP Printer on page 35 Option 029: Mask Parallel Printer on page 36 Option 02A: Mask Serial Printer on page 36 Option 02F: Automation Mode on page 36 Option 030: Printer Mode on page 37 Option 031: ACK Wait on page 38 Option 032: Date Format on page 39 Options 037 and 038: License Keys #1, #2 on page 39 Option 039: Mask USB Printer on page 39 Option 03A: Programmable I/O on page 39 Option 03B: Last Message On on page 40 Option 03C: LCD Backlight Colour on page 40 Option 03D: Key Backlight Colour on page 40 Option 040: Number of Channels on page 41 Option 041: System Number Length on page 41 Option 042: Busy Out on page 42 Option 043: System Protocol ID on page 42 Option 044: System CLASS Field on page 43

Steps required to access an option and change its setting or value

The steps required to access an option and change its setting or value are very nearly uniform from option to option. The procedure detailed below will match satisfy the majority of options. Those it does not will accept close, intuitive variations of it. Please refer to the steps below when programming system options.

To change an option’s setting or value, take the following steps:

SG-System I Operating Manual

1. Turn on the SG-System I.

2. Use the Up and Down buttons to select the user. User ‘0’ has full administrative powers; all other users may only review system set-

tings, in addition to changing the time and date.

3. Press the Enter button. This initiates the password sequence, placing a flashing cursor underneath the first digit of the four-digit password.

4. Use the Up and Down buttons to select the appropriate value. Press the Enter button. The cursor will advance to the next digit.

5. Repeat Step 4 for all four digits. If the password you have entered is correct, you now have access to SG-System I. If not, re-enter your password.

6. View or Change Options appears on the LCD. Press the Enter button.

7. Use the Up and Down buttons to locate which section of options is valid for your configuration of SG-System I: CPM Options / Channel-1 Options / Channel-2 Options / Channel-IP Options / Exit Menu.

8. Press the Enter button. The options applicable to your system are to available for you to access.

9. Navigate to Option XXX. Press the Enter button. The current value is displayed on the LCD.

10. Press the Enter button. The value may now be changed.

11. Use the Up or Down buttons to scroll to the desired value.

12. Having made a selection, press the Enter button.

13. The LCD will prompt you to accept (Y?) or to decline (N?) your changes.

14. Use the Up and Down buttons to select your response. Press the Enter button.

15. Your changes have been saved.

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CHAPTER FOUR - OPTIONS: SYSTEM

System Options

Option 001: LAN IP Address

Default (10.0.7.200)

Enter the IP address of the SG-System I. The IP address must be entered as a dotted decimal number (e.g. 255.255.001.000). Each threedigit segment of the IP address must be within a valid range of 000 to 255.

NOTE: The SG-System I must be restarted for these changes to take effect.

Option 002: LAN Subnet Mask Address

Default (255.255.0.0)

Enter the LAN Subnet Mask address of the SG-System I. The address must be entered as a dotted decimal number (e.g. 255.255.001.000). Each three-digit segment of the address must be within a valid range of 000 to 255.

NOTE: The SG-System I must be restarted for these changes to take effect.

Option 003: LAN Gateway

Default (0.0.0.0)

Enter the LAN Gateway address of the SG-System I. Take care to ensure that the address is unique to your system. The address must be entered as a dotted decimal number (e.g. 255.255.001.000). Each three-digit segment of the address must be within a valid range of 000 to

255. The gateway is used in the event that the data being sent is not on the same network as the SG-System I. The data will need to be sent through a router device. This is the address of that router device.

NOTE: The SG-System I must be restarted for these changes to take effect.

SG-System I Operating Manual

Option 004: Auto Update Time and Date

Default (0)

This option enables the automation to update the SG-System I’s time via the TCP/IP port. If the SG-System I fails to get the time and date within a twenty-four-hour period (started after the last update is received), it will generate a status message to the printer and automation, following the internal trouble protocol. The Trouble status on the SG-System I display will not be affected.

Printer message: “Time&Date Update Fail” Automation message: [#0000|NRU0000]

Option 005: Contrast

Default (80)

Use this option to adjust the level of contrast of the unit’s LCD. Pressing the Up button will increase the contrast, while pressing the Down button will decrease the contrast. Alternatively, pressing the Up and Enter buttons simultaneously will increase the level of contrast; pressing the Down and Enter buttons simultaneously will decrease the level of contrast. Contrast can be adjusted in both Active and Manual modes.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 006: Password

Default (CAFE)

Use this option to change or delete SG-System I users and their passwords. Sixteen users with 4-digit passwords are available for use on the SG-System I. User 0 is the Master user, with complete administrative control over the system. Users 1 through F may be assigned to individuals within your organization; these sixteen users are able to review system settings but not change them, with the exception of the Time and Date. To delete a user, program the password for that user to ‘FFFF’.

NOTE: User 0 can not be deleted.

To change your password, take the following steps:

1. Navigate to Option 006.

2. Press the Enter button. The user designation (e.g. ‘0’, ‘F’) is displayed, in addition to the current password in the form of ‘XXXX’.

3. Press the Enter button to begin the process of changing the password.

4. Use the Up and Down buttons to make your selection and press the Enter button. The cursor advances to the next digit.

5. On selecting the fourth digit and pressing the Enter button, the unit LCD will will prompt you to accept (Y?) or to decline (N?) your changes.

6. Press the Enter button again to accept or to decline your changes.

Option 007: Automation Baud Rate

Default (9600)

This option determines the baud rate at which the SG-System I will communicate to the automation software via serial port 1. As a general rule, the faster the baud rate, the better the unit’s performance. Older automation software packages can not, however, manage a fast baud rate and will require a slower baud rate in order to perform at an optimal level. Valid selections are: 1200, 2400, 4800, 9600, 19200, 38400, and 57600.

NOTE: The SG-System I must be restarted for these changes to take effect.

SG-System I Operating Manual

Option 008: Automation Data Bits

Default (8)

This option determines the number of data bits the SG-System I will use to communicate to the automation software via serial port 1. Valid selections are seven or eight, to indicate seven data bits or eight data bits. As a general rule, the higher the number of data bits, the better the unit’s performance.

NOTE: The SG-System I must be restarted for these changes to take effect.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 009: Automation Parity

Default (0)

This option determines the parity of serial port 1.

NOTE: The number of stop bits can not be changed and will always be 2. NOTE: The SG-System I must be restarted for these changes to take effect.

Table 5: Automation Parity

Value Degree of Parity

0No parity

1 Odd parity

2 Even parity

Option 00A: Serial Printer Format

Default (0)

This option regulates how data is formatted when sent to a serial printer and how the serial port is supervised. By setting Option 00A to 01, CTS will need to be set high and print to both HyperTerminal and physical serial printer. By setting Option 00A to 02 (note that this will be displayed as ‘DCD’ in programming mode), DCD will need to be set high. This option affects how the COM2 serial port is supervised and how the data is formatted. The default value disables the option, blocking the printing of data.

NOTE: The SG-System I must be restarted for these changes to take effect.

Option 00B: Serial Baud Rate

Default (57600)

SG-System I Operating Manual

This option determines the baud rate at which the SG-System I will communicate to the serial printer via serial port 2. As a general rule, the faster the baud rate, the better the unit’s performance. Valid selections are: 1200, 2400, 4800, 9600, 19200, 38400, and 57600.

NOTE: The SG-System I must be restarted for these changes to take effect.

Option 00C: Serial Data Bits

Default (8)

This option determines the number of data bits the SG-System I will use to communicate to the serial printer via serial port 2. Valid selections are seven or eight, to indicate seven data bits or eight data bits. As a general rule, the higher the number of data bits, the better the unit’s performance.

NOTE: The SG-System I must be restarted for these changes to take effect.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 00D: Serial Printer Parity

Default (0)

This option determines the parity of serial port 2. ‘0’ represents no parity, ‘1’ represent odd parity, and ‘2’ represent even parity.

NOTE: The number of stop bits can not be changed and will always be 2. NOTE: The SG-System I must be restarted for these changes to take effect

Option 00E: AHS Operations Time

Default (24)

Use this option to program at what time the AHS table will be saved to Flash. Backup will occur once every twenty-four-hours at the stated time. When the backup operation is in progress a status message will appear on the LCD, above the time and date. A text message will be sent to the printer when AHS backup starts, stops, or fails.

To set the time - on the hour - at which AHS backup will take place each day, take the following steps:

1. Navigate to Option 00E and press the Enter button.

2. The LCD will, if Option 00E has not previously been altered, mark the option’s status as ‘OFF’. Use the Up and Down buttons to scroll to a time of day.

3. Select a time of day that you would like AHS backup to begin and press the Enter button. The unit will prompt you to save (Y?) or decline (N?) your changes. Make the appropriate choice and press the Enter button.

Option 00F: B32 Headers

Default (00)

This option enables compatibility with MAS B32 Automation Software through TCP/IP. To enable this option, change the value to ‘01’.

NOTE: The SG-System I must be restarted for these changes to take effect

SG-System I Operating Manual

Option 012: Heartbeat Timer

Default (30)

Use this option to determine the time interval - measured in seconds - the heartbeat transmission is sent to Serial Automation and TCP/IP port 1025. The heartbeat times is used to ensure that any communication through Serial Automation and TCP/IP is functioning normally when there is no traffic from the receiver. Note that any traffic from the receiver will reset the heartbeat timer. Therefore, the heartbeat transmission will be sent only if there is no signal sent during the time specified in Option 012.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 013: Buzzer Tone

Default (00)

A tone will sound when the SG-System I, having received an alarm, is unable to forward the alarm message to either the Serial or TCP/IP automation paths (while in Manual mode). You are able to manipulate this tone via Option 013. The tone generated will continue to pulse until all unacknowledged events have been acknowledged by the user; this can be done by pressing the Ack button for each event, or the unit itself transfers from Manual mode to Active mode. If Option 013 is set to ‘0’ or ‘1’, no buzzer tone will sound on receipt of an alarm. Any other value will produce a tone.

Table 6: Buzzer Tones

IDX Frequency (Hz)

20 1490

25 1990

26 2103

30 2650

33 3149

37 3965

38 4270

39 4530

To set the buzzer tone, take the following steps:

1. Navigate to Option 013. Press the Enter button. The current value is displayed on the LCD.

SG-System I Operating Manual

2. Press the Enter button. The value may now be changed.

3. Use the Up and Down buttons to scroll to the desired value.

NOTE: As each tone is selected the SG-system I will sound that tone for a period of 250 msec, allowing the user the opportunity to judge each tone as it is selected.

4. Having made a selection, press the Enter button.

5. The LCD will prompt you to accept (Y?) or to decline (N?) your changes.

6. Use the Up and Down buttons to select your answer. Press the Enter button.

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 014: Receiver Number

Default (01)

The receiver number is used to identify the receiver (or, unit) when communicating to the TCP/IP Automation, the Serial Automation, and any connected printer. This receiver number applies to all traffic, unless overridden by another option. In the event that such overriding takes place, it will most likely be a Fallback / Recovery Strategy option.

Option 015: Printer Test

Default (ON)

When this option is enabled, a test signal is sent to all active printers at 0500 hrs and 1700 hrs of every day.

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CHAPTER FOUR - OPTIONS: SYSTEM

Sample printer message: 26 Nov 2003 16:41:25 - 26 Nov 2003-16:41:25-00/00-SG-01-000-0000--Printer Test Message

Option 020: Mask UPS AC

Default (ON)

Use this option to enable the UPS AC Shelf 1 trouble mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 021: Mask UPS BAT

Default (ON)

Use this option to enable the UPS Battery Shelf 1 trouble mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 024: Mask SG TCP/IP

Default (OFF)

Use this option to enable the SG TCP/IP trouble mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

SG-System I Operating Manual

Option 025: Mask SG Serial

Default (OFF)

Use this option to enable the SG Serial trouble mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

See UL864 Programming Requirements on page 10.

Option 028: Mask TCP Printer

Default (OFF)

Use this option to enable the TCP Printer trouble mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

See UL864 Programming Requirements on page 10.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 029: Mask Parallel Printer

Default (OFF)

Use this option to enable the Parallel Printer trouble mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 02A: Mask Serial Printer

Default (OFF)

Use this option to enable the Serial Printer trouble mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 02F: Automation Mode

Default - Fallback (01)

The TCP/IP connection is the primary output of the SG-System I for automation computer alarms. It is expected that sockets may appear and disappear regularly as processes are terminated and reconstituted. After five seconds of socket loss, a socket loss is declared and automation output is shifted to the next connection level, which is the serial automation output connection. There are five levels of automation:

Loop (00)

At startup, the SG-System I will send to the TCP/IP until it fails, proceed to the RS232 until it fails, proceed back to the TCP/IP until it fails, and so on. Please refer to the Automation Mode workflow diagrams below.

SG-System I Operating Manual

Fallback (01)

NOTE: This value will not generate an automation absent message.

If both outputs are present, the system will send to the TCP/IP connection until it fails, proceeding next to the RS232 connection. It will continue to send to the serial connection without stop, or until the reset fallback command is generated from the console, in which case it will re-try the TCP/IP connection. Please refer to the Automation Mode workflow diagrams below.

Automatic IP Fallback (04)

This mode is similar to Fallback, save that when the TCP/IP connection is restored the SG-System I will return to the TCP/IP port to send events. This eliminates the need for the Reset SG Fallback from the SG-System I Console. Please refer to the Automation Mode workflow diagrams below.

NOTE: The SG System I must be restarted for these changes to take effect.

Page 44

Figure 6: Loop (00), Automatic IP Fallback (04)

Power Up /

Restart

SG-System I TCP

Port Active?

\SG-System I

Serial 1 P ort

Active?

Poll

Automation

Manual Re - st art from C onsol e (Res et F allback )

YES

Automa tic F alback

mode (4 )

Power Up /

Restart

SG-System I Port

Active?

SG-System I Serial

1 Port Ac tive?

Poll

Automation

Manual Re-start fr om C ons ole (R ese t Fallbac k)

YES

CHAPTER FOUR - OPTIONS: SYSTEM

Figure 7: Fallback (01)

SG-System I Operating Manual

Option 030: Printer Mode

Default (LOOP)

You can configure this option with an approach similar to the automation outputs of Option 02F above, except that Fallback (01) and Automatic IP Fallback (04) are not available. Acceptable values are Loop (00) or All (02). Note that Loop (00) transmits printer messages to each

port in turn. The first port to respond will be used to process subsequent printer messages until it is no longer able to do so, at which point the next port in the loop will be employed. All (02) transmits printer messages to all ports simultaneously.

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CHAPTER FOUR - OPTIONS: SYSTEM

Power Up /

Restart

SG-System I TCP

Port Active?

SG-Sys tem I Serial

1 Port Active?

Poll

Automation

YES

Figure 8: All (02)

NOTE: The order of sequence is: TCP, Parallel, USB, and Serial. DSC does not recommend changing the default setting unless using more than one printer.

NOTE: The SG System I must be restarted for these changes to take effect. NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

To set the printer mode, take the following steps:

1. Navigate to Option 030. Press the Enter button. The current value is displayed on the LCD.

2. Press the Enter button. The value may now be changed.

3. Use the Up or Down buttons to scroll to the desired value. Select an integer value from 40 to 99, representing 4.0 seconds to 9.9 seconds. For example, 63 would represent a value of 6.3 seconds.

4. Having made a selection, press the Enter button.

SG-System I Operating Manual

5. The LCD will prompt you to accept (Y?) or to decline (N?) your changes.

6. Use the Up and Down buttons to select your response. Press the Enter button.

NOTE: The SG System I must be restarted for these changes to take effect.

Option 031: ACK Wait

Default (40)

Use this option to determine the acknowledgement wait time, measured in tenths of a second, during which the SG-System I will wait for a response to automation software outputs. If none is received during this interval, the automation software output is retransmitted and the timer reset.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 032: Date Format

Default (DD/MM/YYYY)

Use this option to determine the format of the date for printer output. Valid entries are 0 and 1.

Table 7: Date Format

Value Output

(0) International DD / MM / YYYY

(1) US MM / DD / YYYY

NOTE: The SG System I must be restarted for these changes to take effect.

Options 037 and 038: License Keys #1, #2

The License Key #1 option allows the user to enter a key that will enable IP Channel functionality on the SG-System I. The License Key #2 option allows the user to enter a key that will enable distinct sellable features on the SG-System I.

NOTE: Both keys are required to unlock the IP function.

To enter the license keys, take the following steps:

1. Navigate to Option 037/038. Press the Enter button. The current value is displayed on the LCD.

2. Press the Enter button. The value may now be changed.

3. Use the Up or Down buttons to scroll to the desired value.

4. Having made a selection, press the Enter button. The cursor will advance to the next digit.

5. Repeat Steps 3 and 4 until the full license key has been entered.

6. The LCD will prompt you to accept (Y?) or to decline (N?) your changes.

7. Use the Up and Down buttons to select your response. Press the Enter button.

SG-System I Operating Manual

NOTE: If you enter a license key that is incorrect, the receiver will send a ‘Invalid License Key’ message to the printer. A correct license key will generate no message at all.

Option 039: Mask USB Printer

Default (ON)

Use this option to enable the USB Printer mask. If enabled, trouble conditions are not reported. OFF - Condition reported ON - Condition not reported (masked)

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 03A: Programmable I/O

Default (00)

NOTE: SG-System I version 1.0 has the inputs and outputs hard set. Later versions will permit user access to unit inputs and outputs.

I/O interface connections are located at the back of the unit and employ a screwless, spring-type terminal. There are three outputs and four inputs on the unit. Relays are employed for the output switching of the SG-System I unit. I/O functions are described at item 14 of the Tab le 3: SG-System I Front and Rear Panel Descriptions on page 15.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 03B: Last Message On

Default (Off)

When enabled, this option displays the most recent printer message on the lower line of the unit LCD. It will remain there until a new printer message replaces it. The automation condition - e.g. mode (Active / Manual) or slot (all / TCP / Serial) - does not have any effect on this feature.

Option 03C: LCD Backlight Colour

Default (Cyan)

You can use this option to select the LCD backlight colour. Available colours are: OFF / WHITE / GREEN / BLUE / MAGENTA / CYAN / ORANGE / PURPLE / AQUA / PINK / ROYAL / FADE / CYCLE. When accessing this option, the available colours will appear on the LCD as you cycle through them, providing a preview of their effect. This is done without your needing to exit the menu.

Colour Description

Table 8: LCD Backlight Colour

Off Light grey.

White ~ Royal As per its name.

Fade A static blend of all available colours from white to royal.

Cycle Rotates through all available colours from white to royal at one second intervals.

Yellow Reserved for Trouble mode.

Red Reserved for Manual mode.

SG-System I Operating Manual

Option 03D: Key Backlight Colour

Default (Cyan)

NOTE: Please refer to Table 8: LCD Backlight Colour on page 40.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 040: Number of Channels

Default (C1+C2)

Use this option to determine the number of channels to be polled by the SG-System I. Valid entries range from 01~05.

Table 9: Number of Channels

Number of channels Description UL864

C1 Only one channel of POTS is used. All reporting of trouble / status conditions for the sec-

ond line will be masked and the channel will be indicated as busy.

C1 + C2 Both POTS hcannels are used. No IP communication will be possible with this setting.

The Alarm port will be indicated as busy. Trouble / status conditions will be masked for

the IP channel.

C1 + C2 + IP Both POTS channels and the IP channel will be polled. IP functions will be available

only if they have first been unlocked.

C1 + IP One POTS channel and the IP channel will be polled. IP functions will be available only

if they have first been unlocked. All reporting of trouble / status conditions for the second

line will be masked and the channel will be indicated as busy.

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 041: System Number Length

Default (0A)

Use this option to determine how many digits from the line card number will be sent to the output. You can make the option display these digits in hexadecimal or decimal. In a small environment with a limited number of receivers, the default value will suffice. In a large environment with a large number of receivers, this option provides useful flexibility. Possible values are listed in the table below.

SG-System I Operating Manual

Table 10: System Number Length

Value Description

01 Sends a one digit hexadecimal number to the printer or computer output (a two-digit line card number will have only

the first digit sent to the output). If using DNIS, replace with RRLLL. The output will now be three digits of RRL.

02 Sends a two-digit hexadecimal line card number to the output. If using DNIS, replace with RRLLL. The output will

03 Sends a three-digit hexadecimal line card number to the output (leading zeroes will be inserted as a suffix to the line

card number). If using DNIS, replace with RRLLL. The output will now be five digits of RRL.

0A Sends a three-digit line card number as entered (no conversion). If using DNIS, replace with RRLLL. The output will

0D Sends a three-digit line card number in decimal (conversion from hexadecimal to decimal). If using DNIS, replace with

NOTE: This option should always correspond to the number of DNIS digits being received. E.g. If five digits are being received, this option should be set to three. This will force the five digits of DNIS DDDDD to overwrite the standard RRLLL.

now be four digits of RRL.

now be five digits of RRL.

RRLLL. The output will now be five digits of RRL.

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 042: Busy Out

Default (00)

Enabling this option allows the line card to seize the phone line in case of a checksum error after download or when its internal buffer is full after a loss of communication with the system.

• 00 - the line is seized if either of the conditions mentioned above occur.

• 01 - the line is not seized if either of the conditions mentioned above occur.

• 04 - the line will be seized immediately if the automation computer is absent.

• 05 - the line will be seized immediately if the automation computer is absent or there is no communication with the system, but only if the internal computer (automation) buffer is full. If there is a loss of a printer(s) and the printer buffer is also full, any new alarms will not be buffered in the internal printer buffer. The SG-System I has two independent buffers, computer and printer.

NOTE: If this option is set to 01, the line card will not buffer any new alarms once the internal buffer is filled. Setting option 042 to this value is not recommended.

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 043: System Protocol ID

Default (0)

Use this option to ensure that your automation software performs as desired.

NOTE: Note that some automation software packages expect the ‘0’ format, while other automation software packages expect the ‘S’ format.

RS-232 Format

S,0 (zero): protocol number RR: Receiver number LLL: Line number AAAA: Account code, always 0000 Nxxyy = SIA event

SG-System I Operating Manual

[00] - Output for all internal signals is SRRL protocol. SRRLLL[#AAAA|Nxxyy] [01] - Output for all internal signals is 0RRL (Zero) protocol. 0RRLLL[#AAAA|Nxxyy] [02] - Output signals in automation protocol SRRL with leading space in the zone (DVACS only). [03] - Output signals in automation protocol 0RRL (zero) with leading space in the zone (DVACS only).

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CHAPTER FOUR - OPTIONS: SYSTEM

Option 044: System CLASS Field

Default (04)

Use this option to determine what aspect of CLASS field data is sent to the printer and the automation software. Your choices are detailed in the table below:

Table 11: System CLASS Field Data

Value Description

00 Sends zeroes from the CLASS field of the Con Comm / RBUS packet.

01 Sends the Receiver Line Card Number (RRLLL) from the CLASS field of the Con Comm / RBUS packet.

02 Sends DNIS from the CLASS field of the Con Comm / RBUS packet.

03 Sends Caller ID from the CLASS field of the Con Comm / RBUS packet.

04 Sends the value Option 012: Caller Source is set to from the CLASS field of the Con Comm / RBUS packet.

05 Sends the convert data from the DNIS / Caller ID (combined) Conversion table from the CLASS field of the Con Comm

/ RBUS packet.

For example:

In an arbitrary situation, value 02 has been selected; the DNIS is 99802. Automation software output will be: S99802[#1234|NBA0F10] Printer output will be:03 Jun 2007 08:33:33 - 03 Jun 2007-08:33:32-01/01-SG -99-802-1234--Alarm Zone

SG-System I Operating Manual

Page 51

Options: Channels 1 and 2

In This Chapter...

Channel Option Index on page 45 Steps required to access an option and change its setting or value on page 46 Static Options on page 46 Dynamic Options on page 54

Page 52

Channel Option Index

CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Static Options on page 46

Option 101: Line Card Number on page 46 Option 104: Two-Way Activation Time on page 46 Option 105: Pre-H.S. Duration on page 47 Option 109: First Ring Length on page 47 Option 10D: Ring Select on page 47 Option 10E: Backup Line Option on page 47 Option 111: Hook Flash Enable on page 48 Option 112: Caller Source ID on page 48 Option 113: Caller Source to SG Automation on page 49 Option 114: Caller Source to Printer on page 49 Option 117: DMP User Length on page 50 Option 118: DMP User Length on page 50 Option 119: Fault Call Counter on page 51 Option 11A: DNIS Input Sensitivity on page 51 Option 11F: Debug Option on page 52 Option 125: Phone Line Voltage Select on page 52 Option 12C: Dialer Presence on page 53 Option 12D: AHS on page 53 Option 12F: Online Timeout on page 53

Dynamic Options on page 54

Options 130-13F: 3/1 - 4/1 Digit 0-F on page 54 Options 140-14F: 3/2 - 4/2 Digit 0-F on page 54 Options 150-15F: 4/3 Digit 0-F on page 54 Options 160-16F: Printer Words on page 55 Option 170: Automation Common Event Code on page 55 Option 171: Library Select on page 56 Option 172: SIA Option on page 57 Option 173: Input/Output Sensitivity on page 59 Option 174: Equivalent Line Number on page 59

SG-System I Operating Manual

Option 175: Receiver Number on page 59 Option 176: Accounts 3/x - 4/x on page 59 Option 177: Digit Replace on page 60 Option 178: Maximum Inter-Digit on page 60 Option 179: Maximum Inter-Burst on page 60 Option 17A: Four- and Five-Digit Account Codes To Activate Two-Way Radio on page 61

NOTE: The options available for channels 1 and 2 are identical. The only difference is in the prefix: channel 1 options begin with the digit ‘1’ (e.g. 102); channel 2 options begin with the digit ‘2’ (e.g. 202).

Option 17B: Three-Digit Account Codes To Activate Two-Way Radio on page 61 Option 17C: Audio Alarm Code Range on page 61 Option 17D: Audio Zone Code on page 62 Option 17E: Audio RS-232 on page 62 Option 17F: Audio Format on page 62 Option 180: Kiss-off to Hang-up on page 63 Options 181 - 188: Handshake Selection on page 63 Options 189 - 190: Handshake and Kiss-off Duration on page 66 Option 191: Inter-Handshake Duration on page 66 Option 192: Pulse Mode on page 67 Option 193: Minimum Audio Tone on page 67 Option 194: Account Digit Stripping on page 67 Option 195: Five- and Six-Digit Pulse on page 69 Option 196: 4/1 Extended on page 70 Option 197: 4/2 Extended on page 70 Option 198: 3/1 Extended on page 70 Option 199: Ademco Express on page 71 Option 19A: Error Counter on page 71 Option 19B: Echo Canceller on page 71 Option 19C: Acron RS-232 on page 71 Option 19D: Modem II RS-232 on page 72 Option 19E: Scantronics Select on page 72 Option 19F: Ademco High Speed RS-232 on page 72 Option 1A0: 11-/12-Digit DTMF (Acron, Scantronics, or Scancom

433) on page 73 Option 1A1: FBI RS-232 on page 74 Option 1A2: Digit Replace on page 74 Option 1A3: D6500 RS232 on page 74 Option 1A4: BFSK RS-232 on page 75 Option 1A5: Sescoa Super Speed on page 76 Option 1A6: ITI Adjust on page 76 Option 1A7: Silent Knight FSK2 RS-232 on page 76 Option 1A8-1AF: Dial-Out Number for Two-Way Audio Transfer on page 77 Option 1B0: CCITT Audio Format Enable Bits on page 78 Option 1B1: DMP Area BIN or DEC Option on page 78 Option 1B2: Format Disable on page 79

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Steps required to access an option and change its setting or value

The steps required to access an option and change its setting or value are very nearly uniform from option to option. The procedure detailed below will satisfy the majority of options. Those it does not will accept close, intuitive variations of it. Please refer to the steps below when programming system options.

To change an option’s setting or value, take the following steps:

1. Turn on the SG-System I.

2. Use the Up and Down buttons to select the user. User ‘0’ has full administrative powers; all other users may only review system set-

tings, in addition to changing the time and date.

3. Press the Enter button. This initiates the password sequence, placing a flashing cursor underneath the first digit of the four-digit password.

4. Use the Up and Down buttons to select the appropriate value. Press the Enter button. The cursor will advance to the next digit.

5. Repeat step 4 for all four digits. If the password you have entered is correct, you now have access to SG-System I. If not, re-enter your password.

6. View or Change Options appears on the LCD. Press the Enter button.

7. Use the Up and Down buttons to locate which section of options is valid for your configuration of SG-System I: CPM Options / Channel-1 Options / Channel-2 Options / Channel-IP Options / Exit Menu.

8. Press the Enter button. The options applicable to your system are to available for you to access.

9. Navigate to Option XXX. Press the Enter button. The current value is displayed on the LCD.

10. Press the Enter button. The value may now be changed.

11. Use the Up or Down buttons to scroll to the desired value.

12. Having made a selection, press the Enter button.

13. The LCD will prompt you to accept (Y?) or to decline (N?) your changes.

14. Use the Up and Down buttons to select your response. Press the Enter button.

15. Your changes have been saved.

Static Options

SG-System I Operating Manual

Option 101: Line Card Number

Default (Channel Number)

Use this option to provide a virtual identification code for each SG-SYSTEM I module. Hexadecimal numbers 01 to FE can be programmed in Options 101 and 201 to identify line cards.

Option 104: Two-Way Activation Time

Default (0A)

Use this option to determine how long, in 10-second increments, the 2-way audio function will be active once it is initiated. At the end of this time, the line card will hang up the line. Program a value from 01 to FF (1-255 sec). Three minutes is the recommended length of time for the 2-way audio activation time. To disable the 2-way audio feature, program this option as 00.

NOTE: Enabling 2-way audio will affect NFPA 72 system loading requirements. Refer to Par. 4-5.3.2.2.2 of NFPA 72 for details.

NOTE: If the alarm panel sends a listen-in code activation request and audio is enabled for this format (Option 7F or B0), the receiver will remain in 2-way voice for a period of 60 seconds, even if the activation time is not programmed.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 105: Pre-H.S. Duration

Default (0A)

This option is useful in the case of a system in which the phone line needs time to settle before functioning properly. The default value will in most circumstances work satisfactorily. Enter a value for the amount of time the system is to wait before establishing a handshake. When the line card seizes the line, it will wait for this amount of time before sending the first handshake. The value set for this option (in hexadecimal) will be multiplied by 100 msec. The minimum value allowed by the system is one second; any entered value less than that will use a one second delay by default.

Option 109: First Ring Length

Default (05)

The value you set for this option is dependent on the country in which the SG-System I is located, and the type of ring - single vs. double employed there by that nation’s telephony. The value for this option may be reduced if the system has difficulty catching the call. Set the value too low, however, and false calls set of by lightning, electrical shorts, etc., may be encountered. In order for the line card to detect an incoming ring, the ring signal must be on for a minimum amount of time. Use this option to change the minimum amount of time the ring signal must be on before the receiver will detect a valid ring length. Minimum ring duration is 200 msec, which corresponds to a value of 02. Values of 00 and 01 give a default ring length of one second. Programmed values are multiplied by 100 msec.

Option 10D: Ring Select

Default (00)

Use this option to enables or disable the double ring detection. If see as 00, the line card will detect a single ring. If set as 01, the line card will detect the double ring.

Option 10E: Backup Line Option

Default (00)

SG-System I Operating Manual

Use this option to enable or disable each channel’s backup line. If this option’s value is set as ‘00’, the backup is disabled. If the option is set as ‘01’, the backup is enabled. If a line fault should occur on a primary channel while the option is enabled, the line card will switch over to the auxiliary line to allow normal operation. If at any time the primary line is restored, the line card will complete its online operation - if it is communicating with a panel at the time - and afterwards switch back to the primary line. With this option enabled, the LCD line fault messages will change. The table below illustrates how the the LCD messages will appear:

Table 12: Line Fault Messages

Primary Channel Auxiliary Channel Line Fault LCD Active Line

Not in line fault Not in line fault

Not in line fault In line fault

In line fault Not in line fault

OFF Primary

OFF Auxiliary

In line fault In line fault

ON None

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Line Fault and Line Restoral Messages

The line fault and line restoral messages - as they appear in the manner of a computer message - are identical for a primary line and an auxilliary line. Line fault and line restoral messages for a primary line and an auxiliary line, as they appear on a printer message, will differ. Printer messages for the auxiliary line differ in that the text ‘LINE 2’ will appear in them.

E.g. Nov 17 2007 - 08: 08: 35-SS/OO-SG-RR-LLL-0000-PHONE LINE 2 RESTORE

Nov 17 2007 - 08: 08: 35-SS/OO-SG-RR-LLL-0000-PHONE LINE 2 TROUBLE

NOTE: If Option 10E is enabled, two-way radio will not be available through the auxilliary channel. If two-way audio is required, the channel’s hookflash operation must be employed. Please refer to Option 111: Hook Flash Enable on page 48.

Option 111: Hook Flash Enable

Default (00)

Use this option to enable or disable the ability to hookflash the telephone line. You can also use this option to set the duration of the hookflash (in increments of ten msec). The ability to set the duration of the hookflash allows the the SG-System I to be configured to work correctly on a wide variety of telephony systems and environments. If programmed as 00, the option is disabled. If set to any other value, multiply the decimal equivalent of the hexadecimal value by 10 msec to arrive at the true duration of the hookflash. For example, to achieve a hookflash time of 500msec, set Option 111 to 32 hexadecimal.

Option 112: Caller Source ID

Default (00)

Use this option to allow the line card to receive caller identification data or DNIS that are transmitted from the call source after the first ring of the telephone line. Note that the appropriate service must be available and requested from your telephone company before this feature can be operational. Option settings and descriptions of each are located in the table below.

Table 13:Caller ID

SG-System I Operating Manual

Setting Description

00 Disabled.

01 Standard Bellcore Caller ID.

0X Receive DTMF DNIS (The second digit is the amount of DNIS digits received, not including their terminator.

Valid entries are 4~A.).

10 Select ETSI DTMF Caller ID. In this mode the primary incoming line must be connected to both primary and

backup connectors for phone line detection.

11 Select ETSI DTMF Caller ID or Bellcore. In this mode the primary incoming line must be connected to both pri-

mary and backup connectors for phone line detection.

2X Receive X DNIS and ANI in <DNIS>T<ANI> T format, where T = terminator digit (any hexadecimal digit B - F).

the low nibble X must be 4 to A.

4X Receive ANI and X DNIS in <ANI>T<DNIS>T format, where T = terminator digit (any hexadecimal digit B - F).

the low nibble X must be 4 to A.

General messages other than Caller ID or DNIS may be received and decoded by the receiver.

• Private Call: An anonymous indication is received instead of the originating telephone number.

• No Call Number: An out-of-area or unavailable indication is received instead of the originating telephone number.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

• Unknown Call: The originating telephone number has not been received, or was not transmitted.

NOTE: A nibble is half a byte. Of the byte AF, ‘A’ is the high nibble, ‘F’ is the low nibble.

Option 113: Caller Source to SG Automation

Default (00)

Use this option to enable the transmission of Caller ID or ANI to the software automation output. Possilbe values are as follows:

Table 14: Caller Source to Automation

Protocol Format Description

00 Do not send to the automation software.

01 4RRLL Send to the automation software (North American Caller ID).

02 URRLLL Send to the automation software (International Caller ID).

04 uRRLL Send ANI information to the automation software.

05 uRRLLL Calling Name protocol ID.

NOTE: Option 112 must be programmed for Caller ID (01) or ANI (4X or 2X, where ‘X’ represents the number of DNIS digits).

Option 114: Caller Source to Printer

Default (00)

SG-System I Operating Manual

Use this option to enable the transmission of Caller ID or ANI to the printer output. Possible values are as follows:

Table 15: Caller Source to Automation

Protocol Format Description

00 Do not send to the printer.

01 4RRLL Send to the printer. Each alarm will print an extra line, display-

ing the Caller ID (North American Caller ID).

04 4RRLL Send to the printer. Each alarm will print an extra line, display-

ing the ANI number.

NOTE: Option 112 must be programmed for Caller ID (01) or ANI (4X or 2X, where ‘X’ represents the number of DNIS digits).

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 117: DMP User Length

Default (00)

Use this option to set the length of user numbers and zone numbers. The first digit in the option represents the user number; the second digit represents the zone number. For example, if a value of ‘24’ is set for Option 117, the receiver will output a 2-digit user number and a 4-digit zone number. Note that the default value of 00 will generate an arbitrary 2-digit user number and a 2-digit zone number. User numbers and zone numbers are limited to four digits in length. Values greater than ‘4x’ or ‘x4’ will use the default 2-digit user number and zone numbers.

NOTE: Option 117 affects DMP Serial 1 format, but not DMP Serial 3.

Option 118: DMP User Length

Default (00)

Use this option to determine how the 4/3 format computer output string is formatted. Use the first of two nibbles to combine the user and group codes for openings and closings. When set as ‘1x’, group arming/disarming signals will be combined with the user code into one signal. This will be sent to the computer.

For example, the following information may be sent to the computer (Note that the printer output does not change).

Printer: 1234-B01 CloseGrp 1234-416 Close 1234-C02 OpenGrp 1234-532 Open Computer: 1234 C1 16 (replacing 1234 C 01 and 1234 C 16) 1234 O2 32 (replacing 1234 O 02 and 1234 O 32)

If a user code is not received after the group opening/closing, the message ‘1234 C1 FF’ will be sent; the ‘FF’ segment indicates that a user

SG-System I Operating Manual

code was not received.

Use the second of two nibbles to control the user/zone number conversion. The Sur-Gard 4/3 DTMF format is made up of a 4-digit account code, a 1-digit event code, and a 2-digit hexadecimal zone code or user number. Some central station software packages, however, use a common event code and require user codes in a decimal format. This option allows the user codes to be converted from hexadecimal to decimal in order to meet the needs of their central station software. Enter one of the following four values:

x0 Sends the last two digits as user codes without conversion. x1 Converts the last two digits of the user codes to decimal.

Table 16:DTMF 4/3 Format Output

Original User Code User Code after Conversion

00 to 99 00 to 99

B0 to B9 100 to 109

C0 to C9 110 to 119

D0 to D9 120 to 129

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Table 16:DTMF 4/3 Format Output

Original User Code User Code after Conversion

E0 to E9 130 to 139

F0 to F9 140 to 149

For example, if ‘1234 4B1’ is received, ‘1234 C 101’ will be sent to the computer.

x2 Sends the last three digits as the zone code. The 5th digit will continue to be used as the event code. For example, if ‘1234 161’ is received, ‘1234 A 161’ will be sent to the computer.

In the case of individual event codes, if ‘1234 401’ is received, ‘1234 C 01’ will be transmitted to the computer. When common event codes are used, if ‘1234 401’ is received, ‘1234 Z 401’ will be transmitted to the computer. Z is the common event code.

x3 Sends the last three digits as the zone codes, and converts only the user codes to decimal.

When the first nibble of the option is set to ‘1’, the three-digit user codes will be combined with the group number as follows: Code received Code sent to computer 1234B01 No transmission 12344B1 1234 C1 101

Option 119: Fault Call Counter

Default (00)

Use this option to limit the number of Fault Call messages that are sent to the printer and the computer. Two choices are available:

• 00 - One Fault Call alarm will be sent for every ten Fault Calls received. When the SG-System I is turned on, the channel will send on

the first Fault Call received and every ten after that.

SG-System I Operating Manual

• 01 - Every fault Call alarm is sent to the automation software and the printer.

Option 11A: DNIS Input Sensitivity

Default (00)

DNIS noise levels can differ considerably from telephone line conditions, resulting in an incorrectly decoded DNIS. It may therefore be necessary to configure the telephone line sensitivity for the reception of DNIS signals.

Table 17: DNIS Input Sensitivity

Value Sensitivity

00 -35db

0F -42db ~ 0db

3F -35db ~ 0db

FF -29db ~ 0db

NOTE: Do not change this option unless instructed to do so by DSC Technical Support.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 11F: Debug Option

Default (01)

Use this option to control the flow of debug messages to the SG-System I debug port. Option 11F is a bitwise option, meaning that more than one of the available settings may be enabled. Enabling all settings, however, is not recommended, as it will adversely affect the performance of the unit.

NOTE: Please contact DSC technical support before attempting to access this option.

Option 125: Phone Line Voltage Select

Default (00) - for approximately 20V

Use this option to program the minimum voltage level of the phone line. To calculate the setting, use the following formula:

Phone Line Voltage = 2000 / Option 125.

For example, to set the phone line voltage to 15V: 2000/15 = 133; therefore set Option 25 = 0x85

The debounce to detect a line fault is 5. This option must be between 50 and 250, otherwise the default of 100 (0x64) = 20V will be used.

Note that it is not advised to decrease the voltage level to < 20V, as this adversely affects the timing of ring detection and may cause the channel to fail to detect rings.

Option 127: Caller Source Process

Default (05)

Use this option to determine how many digits of Caller ID or DNIS - dependent on Options 112/212 - the SG-System I will process. Available values range from 00 ~ 0A, in hexadecimal. This tranlates into an decimal range of 0 ~10.

SG-System I Operating Manual

Option 12A: Hook Flash Delay

Default (00)

Use this option to set the delay, after dialling, before the receiver will go back on hook. This option contains two levels of resolution controlled by the upper nibble. 00 = no delay 01 - 5F = 100msec to 9500msec. A1 - AF = 10sec to 150sec xx = 9500msec.

Examples: If a Hook Flash Delay Time of 500msec is desired, program Option 12A to 05 hexadecimal. If a Hook Flash Delay Time of 120sec is desired, program Option 12A to AC hexadecimal.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 12C: Dialer Presence

Default (00)

With this option you can determine how your SG-System I will handle dialer presence; that is, distinguishing between an animate caller (person) and an inanimate caller (machine). Select from among the three possible values below:

• 00 - Disabled.

• 01 - The receiver will begin its handshake sequence only when a valid dialer presence tone is received.

• 02 - The receiver will begin its handshake sequence after a valid dialer presence tone is received, or a timeout occurs. Timeout occurs

Option 12D: AHS

Default (00)

Use this option to enable or disable Automatic Handshake Selection, the process of the line card sending a handshake to be used with the ANI (a method of identifying the calling party). The handshake is sent immediately, as it remembers the details of the incoming panel. This option increases the speed at which the line card can operate, reducing overall system response times. Valid AHS values are listed immediately below:

after five seconds.

NOTE: When this option is enabled, Option 105 is disabled. This is done in order to synchronize the handshakes sent out by the receiver.

• 00 - AHS is disabled

• 01 - AHS is enabled, ten digits in length

• 02 - AHS is enabled, with no limit to its length

AHS can also be used in conjunction with with the DNIS to select a predefined profile based on the DNIS table that is stored on the line card. The handshake is retrieved from the AHS table, with the remainder of the information taken from the DNIS profile. Should the panel not respond to this handshake given by the line card, the panel will proceed with its handshake sequence from this profile, as opposed to the default profile. This option would likely be disabled in a small environment, one not using Caller ID or DNIS.

SG-System I Operating Manual

Option 12F: Online Timeout

Default (1E)

Use this option to enable or disable the online timeout, and if enable to set the time at which the timeout will occur. The timeout range can be programmed from 01 to 255 seconds (hexadecimal 01 - FF), or until the call is completed by the panel (hexadecimal 00). When the timeout occurs, the line card will hang up and generate a signal to both the printer and the automation software (SIA identifier SA).

E.g. Printer Message: DRL Online Time-Out Automation Software: NYS0102 (shelf 01, slot 02)

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Dynamic Options

Options 130-13F: 3/1 - 4/1 Digit 0-F

Default - Options 130-138 (A); 139 (R); 13A (A); 13B (O); 13C (C); 13D (\); 13E (R); 13F (T)

Use these options to enable your computer software to recognise different alarm types. The line card uses a unique Sur-Gard communication format to transmit data through the System to the central station computer. Event codes corresponding to alarm codes in 10 to 40 Baud formats and DTMF 4/1 to 4/3 formats are used to enable the computer software to determine alarm types. The SG-System I uses the last digit of data received in 3/1 and 4/1 formats to determine the computer event code. The event code will then be transmitted to the central station computer. Refer to the Decoding Library for the complete set of event codes used by the line card. For Options 130-13F, program ASCII codes according to the Decoding Library.

NOTE: Do not use values other than 20-7F (ASCII).

Options 140-14F: 3/2 - 4/2 Digit 0-F

Default - Options 140-148 (A); 149 (R); 14A (A); 14B (O); 14C (C); 14D (\); 14E (R); 14F (T)

Use these options to enable your computer software to recognise different alarm types. The line card uses a unique Sur-Gard communication format to transmit data through the System to the central station computer. Event codes corresponding to alarm codes in 10 to 40 Baud formats and DTMF 3/2 to 4/2 formats are used to enable the computer software to determine alarm types. The SG-System I will use the first digit following the account code in 4/2, 3/1 extended, or 3/2 formats to determine the computer event code. The event code will then be transmitted to the central station computer. Refer to the Decoding Library for the complete set of event codes used by the channel. For Options 140-14F, program ASCII codes according to the Decoding Library.

NOTE: Do not use values other than 20-7F (ASCII).

Options 150-15F: 4/3 Digit 0-F

Default - Options 150-158 (A); 159 (R); 15A (A); 15B (O); 15C (C); 15D (\); 15E (R); 15F (T)

SG-System I Operating Manual

Use these options to enable your computer software to recognise different alarm types. The line card uses a unique Sur-Gard communication format to transmit data through the System to the central station computer. Event codes corresponding to alarm codes in 10 to 40 Baud formats and DTMF 4/3 format are used to enable the computer software to determine alarm types. The SG-System I will use the fifth digit of data received in 4/3 format to determine the message and event code. The event code will then be transmitted to the central station computer. Refer to the Decoding Library for the complete set of messages and event codes used by the line card. For Options 140-14F, program ASCII codes according to the Decoding Library.

NOTE: Do not use values other than 20-7F (ASCII).

Page 62

Options 160-16F: Printer Words

Defaults

Option Default Values Output

160 F2 Periodic Test Report

161 0A Fire Alarm

162 14 Panic Alarm

163 1E Burglary

164 63 Closing

165 62 Opening

166 E5 Service

CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Table 18: Printer Words

167 00 Medical

168 E4 Message

169 61 Restore

16A F2 Periodic Test Report

16B C6 Group Closing

16C C7 Group Opening

16D E6 Zone Bypass

SG-System I Operating Manual

You can use these options to modify the printer output according to the particular requirements of an event code. The English Printer Library is provided and can be selected by matching the event codes to the corresponding word. For example, if the words 'System Trouble' are required when the alarm code 1 is received in 3/1 (or 4/1 formats), Option 161 must be programmed as 50.

Please refer to Printer Words on page 102 for a definitive list of available words.

NOTE: You must enable Option 171: LIbrary Select in order to use Options 160-16F: Printer Words.

16E 50 System Trouble

16F A6 Cancel

Option 170: Automation Common Event Code

Default (00)

Some central station software packages are unable to process an alarm using the event codes listed in the Decoding Library. Where a central station monitors thousands of accounts belonging to different companies, the same reporting codes may have different meanings for different companies. Because of this, the individual event codes in Options [130] through [15F] cannot accurately represent the alarm condition. To overcome this, Option [170] may be programmed as indicated below:

Program Operation: 00 - Use individual event codes to computer.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

20, 30-39 & 41-5A - Use common event codes (space, 0-9, A-Z). When using common event codes, DSC recommends that either hexadecimal code '5A' (ASCII 'Z') or hexadecimal code '41' (ASCII 'A') be used. The 'Space' character (Hex 20) can be used as the common event code with certain automation software packages to avoid account code database changes when switching over from other brand receivers to the Sur-Gard receiver. B0-DF ('0'-'9', 'A'-'Z' with the most significant bit set). This range will function in the same way as 30-39, 41-5A, with the exception that, for the Superfast Ademco Format, the Printer Message text will not be output.

For example: "01-002-1234-A4-".

Option 171: Library Select

Default (04)

Use this option to determine how to make the best use of the Printer Words options.

Value Description

Table 19:Library Select

SG-System I Operating Manual

NOTE: Option 171 is disregarded when using SIA, ITI, Contact-ID, ACRON, MODEM II, MODEM IIE, MODEM IIIa², FBI SuperFast, BFSK, ADEMCO Super Fast, and SK FSK1, 2 formats.

Printer words options used for 1-digit reporting code formats only; other‘s will use pre-defined library.

Printer words options used for 2-digit reporting code formats only; others will use pre-defined library.

Printer words options used for 3-digit reporting code formats only; others will use pre-defined library.

Printer words options used for 1-digit and 2-digit reporting code formats only; others will use pre-defined library.

Printer words options used for 1-digit, 2-digit, and 3-digit reporting code formats.

No printer words.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 172: SIA Option

Default (00000)

Use this option to convert incoming signals to SIA - Security Industry Association - protocol in order to read their contents. The values of this option are bit selectable, meaning that more than one setting may be enabled. Each digit in the five-digit display corresponds to a particular setting. You can use the Up and Down arrow buttons to enable a bit by setting it to 1, or disabled by setting it to 0. After setting one digit, the cursor will advance to the next digit to the right. For example,

Table 20: SIA Option

Action Display

Convert comma ‘,’ to forward slash ‘/’ XOOOO

Convert BFSK to SIA OXOOO

Convert Pulse to SIA OOXOO

Convert SIA account A OOOXO

Force SIA zone number OOOOX

The selectable possibilities are listed below:

Bit0 - Force SIA Zone Number

The unit will decode SIA alarms sent without zone numbers and add ‘00’ before it is sent to the automation software output. E.g. [#1234|NriBA] becomes [#1234|NriBA00] E.g. [#1234|NBA/BH] becomes [#1234|NBA/BH00]

Bit1 - Convert SIA Account A’s

Any account digits received as an ‘A’ will be converted to 0. E.g. [#A123|NriBA01] becomes [#A123|NriBA01]

SG-System I Operating Manual

Bit2 - Convert Pulse Formats to SIA

All Pulse format printer and computer outputs will be converted to SIA, in a two-step conversion process. The automation output will use the protocol ID of ‘R’. First, the type of alarm is determined by Options 30 - 5F, 70. Second, the type of alarm is mapped to a SIA output as per the table below. E.g., 12341 becomes 1234 A 1, then [#1234|NBA1]

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Values programmed in Options 30 - 5F, 70 elsewhere other than in this table will default to UAxx for Undecoded Alarm.

Table 21: SIA Conversion

Value Code SIA

41 A BA

42 B BA

43 C CL

46 F FA

48 H HA

4F O OP

4D M MA

50 P PA

52 R BR

54 T TA

5C \ OC

62 b BR

66 f FH

68 h HH

6D m MH

SG-System I Operating Manual

70 p PH

74 t TH

7C l UB

Bit3 - Convert BFSK format to SIA

The BFSK outputs will be converted to SIA. The automation output will use the protocol ID of ‘R’. When this bitwise value is set it has precedence over the BFSK RS232 Option A4. The accounts 3/x to 4/x in Option 76 may be used to insert a leading ‘0’ to the account code. E.g. [#123|NFA1]

Bit4 - Convert a comma (‘,’) to a forward slash (‘/’)

When this bitwise value is enabled, any commas will be converted to a forward slash. E.g. [#1234|NBA1,2,3] becomes [#1234|NBA1/2/3]

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 173: Input/Output Sensitivity

Default (13)

This option serves a dual purpose, in that the DSP input sensitivity and the DSP output level are set. The lower nibble of the option will set the output level; the high nibble will set the input sensitivity of the DSP.

NOTE: For more information, please contact DSC Technical Support.

Option 174: Equivalent Line Number

Default (00)

This option is used with the receiver number - see Option 175: Receiver Number on page 59 - for sending signals to the central station automation software. These signals include trouble, alarm, etc. You can use this option to compensate if no DNIS number is being received by the line card.

Option 175: Receiver Number

Default (01)

The receiver number is used to send signals to the central station software. Please refer to your central station automation software manuals to determine if there are any special requirements for this number. In addition, check the numbers used for any other receivers in the station to ensure that numbers are not duplicated.

Option 176: Accounts 3/x - 4/x

Default (00)

Table 22: Accounts 3/x - 4/x

Value Description Example

SG-System I Operating Manual

Disabled. If the alarm is reported in 3/1, 3/1 extended, BFSK, 3/2 or 3/8 ACRON

formats, a leading space will be placed in front of the 3-digit account codes.

If the alarm is reported in 3/1, 3/1 extended, 3/2 or 3/8 ACRON formats, a leading 0

(zero) will be placed in front of the 3-digit account codes.

Alarms communicated to the computer. If the alarm is reported in 3/1, 3/1 extended,

3/2 or 3/8 ACRON formats, a leading 0 (zero) will be placed in front of the 3-digit

account. In addition, a 0 (zero) will be placed in front of the 1-digit alarm code for

the above formats as well as 4/1 formats.

If the panel is reported in SIA two leading 00 (zeros) will be placed in front of the 3-

digit account.

1RRLLLsssssssAAAsXsssY[DC4]

1RRLLLssssss0AAAsXsssY[DC4]

1RRLLLssssss0AAAsXss0Y[DC4]

SRRLLL[#00AAA|Nri0/FH00]

If the alarm is reported in 3/1, 3/1 extended, 3/2 BFSK, SIA, 3.8 ACRON formats

then a leading 0 (zero) will be placed in front of the 3-dgit account.

If the alarm is reported in 3/1, 3/1 extended, 3/2 BFSK, SIA, 3.8 ACRON formats

then a leading 0 (zero) will be placed in front of the 3-dgit account and a 0 (zero)

will be placed in front of the 1-digit alarm code.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 177: Digit Replace

Default (00)

Use this option to replace one particular digit with another. It is provided in order to deal with those panels, particularly those working with DTMF, that will send a ‘0’ instead of an ‘A’. It also allows the user to smooth operatons with the automation software, which will not always accepts ‘0’s. Option 177 works in conjunction with Option 1A2. When Option 1A2 is enabled and Option 177 is programmed with an ASCII value, the receiver will replace or insert an account code digit. Option 1A2 determines whether to replace or insert a digit. To replace a digit set Option 1A2 to 0x, where x is the digit to be replaced. To insert a digit set Option 1A2 to 8x, where x is the digit in the account code; following this digit will appear the inserted digit.

Example 1 (Replacing)

Option 177 is set to 41 and Option 1A2 is set to 01; the account code is 9876 1RRLLLssssss9876sXssYZ. The receiver will remove the first digit (Option 1A2 = 01) of the account code (‘9’ in this example) and replace it with the ASCII value of 41, which is an ‘A’. New output: 1RRLLLssssssA876sXssYZ

Example 2 (Inserting)

Option 177 is set to 2D and Option 1A2 is set to 82; the account code is 9876 1RRLLLssssss9876sXssYZ. The receiver will insert the ASCII value of Option 177 - in this case the ASCII value of 2D (2D is a ‘-’) - into position two (Option 1A2 =

82) and the account code will shift to the left. The account code of 9876 will be converted to 9-876, as indicated below. New output: 1RRLLLssssss9-876sXssYZ Option 177 will not affect SIA.

Option 178: Maximum Inter-Digit

Default (00)

It is possible that established diallers may have some difficulty in communicating with the line cards. Use this option to overcome this diffi-

SG-System I Operating Manual

culty, should it occur. When programmed as 00, the inter-digit time is determined by the Baud rate of the format being used; all other values are in 100 msec increments.

00 - Automatically determine inter-digit by baud rate (Default) 01 - 100 msec 02 - 200 msec

... ...

0A - 1000 msec

Option 179: Maximum Inter-Burst

Default (00)

It is possible that established diallers may have some difficulty in communicating with the line cards. Use this option to overcome this difficulty, should it occur. When programmed as 00, the inter-burst has a time of 100 msec; all other values are in 10 msec increments.

00 - 100 msec (default) 01 - 10 msec 02 - 20 msec... etc.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 17A: Four- and Five-Digit Account Codes To Activate Two-Way Radio

Default (00)

Use this option to determine which four- and five-digit account codes will be able to activate the 2-way audio feature. Use Option 17A to set the first two digits of a desired account code.

For example: To allow all account codes between 1000 and 2FFF to activate the 2-way audio function, program Option 17A as 12. To allow all account codes between 3000 and 6FFF to activate the 2-way audio function, program Option 17A as 36. To disable the 2-way audio function, program Option 17A as 00.

NOTE: Either Option 104: Audio Time or Option 111: Hook Flash must be enabled to activate the two-way audio feature of the line card.

NOTE: Option 17A may be used with any of the formats supported by the receiver.

Option 17B: Three-Digit Account Codes To Activate Two-Way Radio

Default (00)

Use this option to determine which 3-digit account codes will be able to activate the 2-way audio feature. Use Option 17B to set the first three digits of a desired account code. For example: To allow all 3-digits account codes between 200 and 3FF to activate the 2-way audio function, program Option 17B as 23. To allow all 3-digit account codes between 300 and 6FF to activate the 2-way audio function, program Option 17B as 36.

NOTE: Either Option 104: Audio Time or Option 111: Hook Flash must be enabled to activate the two-way audio feature of the line card.

NOTE: Option 17B may be used with any 3-digit account code formats supported by the receiver.

Option 17C: Audio Alarm Code Range

Default ()

SG-System I Operating Manual

Use this option to determine the range of alarm codes able to activate the 2-way audio function.

For Example: The receiver can initiate audio by using Options 17A and 17B, Option 17C, or both. If all alarm codes beginning with 6, 7, and 8 are to activate 2-way audio, program Option 17C as 68. Option 17C may be used with 10 to 40 Baud formats, DTMF 4/1, 4/2, 4/3 formats, and Contact ID.

You can set Option 17C as 00 to disable this function. Example: 4/2 format with account code 1234, alarm code 2 on zone 3. (1234-23)

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Table 23:Audio Alarm Code Range

Option 7A Option 7C Switch Reason to Audio

0-0 1-2 Yes Alarm code 2 falls within the code range 1-2.

1-1 0-0 Yes Account code 1234 falls within the range 1-1.

2-3 0-0 No Account code 1234 falls outside the range 2-3.

0-0 3-4 No Alarm code 2 falls outside the range 3-4.

1-2 3-4 No Both option values are valid and alarm code 2 falls outside the range 3-4.

3-5 1-3 No Both option values are valid and account code 1234 falls outside the range 3-5.

1-4 1-5 Yes Alarm code 2 falls within the code range 1-5, account code 1234 falls within the range

1-4.

Option 17D: Audio Zone Code

Default (00)

Use this option to determine the range of zone codes that will activate audio. The first digit is the lowest code that will activate radio; the second digit indicates the highest zone that will activate audio.

Option 17D can be used with the following formats:

• 10 to 40 Baud formats, DTMF 4/1, 4/2, and 4/3 formats.

SG-System I Operating Manual

Option 17E: Audio RS-232

Default (00)

Use this option to set the code to be sent to the automation software indicating that two-way audio has been initiated. If this option is set to 00 there will be no audio-initiated message sent to the automation output. If set to 01, the automation message for audio will be generated with protocol ID S. If set to 02, the automation message will be generated with protocol ID 0.

00 - No Automation Output 01 - Send SRRLLL[#AAAA|NLFssoo][DC4] 02 - Send 0RRLLL[#AAAA|NLFssoo][DC4]

Option 17F: Audio Format

Default (00)

Use this option to enable and disable audio for selected formats. A value of 1 in the formats bit position will enable audio. A value of 0 in the formats bit position will disable audio.

Bit 0 - Standard 3-digit pulse and DTMF formats Bit 1 - Standard 4- and 5-digit pulse formats Bit 2 - Standard DTMF formats Bit 3 - Contact ID format

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Bit 4 - SIA format Bit 5 - Modem II format Bit 6 - ITI format Bit 7 - Westec format

For example, to enable audio to work only with 3-digit and SIA formats, Option 17F must be set as 11 hexadecimal; this enables bit 0 and bit

Option 180: Kiss-off to Hang-up

Default (1F)

You can use this option to determine the delay between the Kiss-off (acknowledgement of the receipt of data) and the release of the line. The hexadecimal value set in this option will first be converted to decimal, then multiplied by 100 milliseconds to generate the delay.

For example: Option 180 = 0A hexadecimal = 10 decimal * 100 msec = 1000 msec = 1 second delay Option 180 = 1F hexadecimal = 31 decimal * 100 msec = 3100 msec = 3.1 second delay Option 180 = 28 hexadecimal = 40 decimal * 100 msec = 4000 msec = 4 second delay

NOTE: This option applies only to the following formats: Pulse, DTMF, SKFSK, Robofon.

Options 181 - 188: Handshake Selection

Defaults (see table below)

Table 24: Defaults

Option Number Default Value

SG-System I Operating Manual

The SG-System I is a multi-format receiver capable of sending several handshakes in the same general time to a dialer or panel. You may need to determine in which order handshakes are sent. Referring to the two tables below - General Handshakes and Specialty Handshakes program Options 181 - 188 according to your application’s requirements.

181 23

182 14

183 2D

184 0C

185 0E

186 0B

187 00

188 00

NOTE: If Option 2D: AHS is enabled, the AHS handshake will be sent before the handshakes programmed here in Options 181 - 188.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Hexadecimal Value Description

00 No handshake

0B Modem II handshake

0C SIA FSK handshake

0E ITI and Modem IIE handshake

1A Robofon handshake

1B CESA handshake

1C Outel handshake

1D Single Dual Tone handshake 1400 Hz/100 msec pause and

Table 25: General Handshakes

2300 Hz/100 msec tone with a kiss off of 1400 Hz

1E Scantronics Dual Tone

1F Vonk (no handshake)

2D Double dual-tone handshake 1400 Hz/100 msec pause and

2300 Hz/100 msec tone with a kiss off of 1400 Hz

3B Scancom - single dual-tone handshake 1600 Hz/100 msec

pause and 2000 Hz/100 msec tone with a kiss off of 1600 Hz

3C Scancom - single dual-tone handshake 2300 Hz/100 msec

pause and 1400 Hz/100 msec tone with a kiss off of 1400 Hz

SG-System I Operating Manual

All other frequencies can be programmed using the first two digits to represent the third and fourth decimal places (01 - 29).

Common Examples:

10 - 1000 Hz / 14 - 1400 Hz / 16 - 1600 Hz / 18 - 1800 Hz / 23 - 2300 Hz

8D Single tone - DTMF handshake/kiss-off

EC SURTEC handshake

FB CFSK full duplex handshake

FF Perform inter-handshake time, no tone/frequency sent

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Table 26: Specialty Handshakes

Hexadecimal Value Description

3D Single dual-tone handshake, DTMF buffering.

4D Double dual-tone handshake, DTMF buffering.

5D Single dual-tone handshake, maximum of 16 digits of DTMF, 1400 Hz/100

msec, 100 msec pause and 2300 Hz/100 msec tone with a kiss-off of 1400 Hz.

6D Single dual-tone handshake, enable Fast DTMF receive mode. 1400 Hz/100

msec, 100 msec pause and 2300 Hz/100 msec tone with a kiss-off of 1400 Hz.

7D Double dual-tone handshake, enable Fast DTMF receive mode. 1400 Hz/100

msec, 100 msec pause and 2300 Hz/100 msec tone with a kiss-off of 1400 Hz.

98 Do not perform AHS for this ANI number.

99 Immediate hangup, AHS has blocked it.

BE 1400 Hz BFSK only, no pulse.

BF 2300 Hz BFSK only, no pulse.

FB Full duplex CFSK.

FC Full duplex SIA.

FE ITI handshake, Modem IIE filter.

SG-System I Operating Manual

Additional Notes:

When using the Vonk Handshake (1F), it is recommended that you program this option first (Option 181). When using both Outel (1C) and CESA (1B), it is recommended that the Outel be programmed ahead in the handshake order.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Options 189 - 190: Handshake and Kiss-off Duration

Default (00)

Some control panels require handshakes of varying duration. Use Options 189 - 190 to make those adjustments accordingly. Each unit is measured in increments of 100 msec, from a minimum of 100 msec to a maximum of 8.1sec.

Table 27: Handshake/Kiss-off Duration

Hexadecimal

Va l ue

00 1 second

01 100 msec

02 200 msec

03 300 msec

04 400 msec

0A 1 second

0C 1.2 seconds

Etc. Etc.

DSC does not recommend programmed handshake/kiss-off durations of greater than 1.5 seconds, as these may not be tolerated by the alarm panel. Durations greater than 1.5 seconds may be necessary for special applications, but any duration greater than 8.1 seconds will not be accurate and may not match the programmed duration.

SG-System I Operating Manual

Option 191: Inter-Handshake Duration

Default (00)

NOTE: These options will only affect steady tones handshakes.

Duration (in msec)

The default value for this option will force the SG-System I to wait for four seconds before sending the next handshake, assuming that no acknowledgement signals were received. When working with a particularly fast panel(s), you can program this option with a lower value, saving time and telephone line costs. When working with a slower panel, however, you can program this option with a greater value - up to a maximum of nine seconds - to ensure that sufficient time is allotted to receive an acknowledgement.

Table 28: Inter-Handshake Duration

Value Length (sec)

00 four-second interval

01 one-second interval

02 two-second interval

03 three-second interval

Page 74

Option 192: Pulse Mode

Default (00)

CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Table 28: Inter-Handshake Duration

Value Length (sec)

04 four-second interval

05 five-second interval

06 six-second interval

07 seven-second interval

08 eight-second interval

09 nine-second interval

00 - Standard Pulse Detection 01 - 50 Baud Pulse Detection 02 - Forced (AAA) Pulse Detection, meaning that only PULSE is detected. 8x - When this bit is enabled it acts as a minimum burst rejection option ,where x can can range from 1 to F (1msec to 15msec).

Option 193: Minimum Audio Tone

Default (00)

Use this option for two-way audio tone detection from specific audio panels. Leave this option as per the default value, unless otherwise

SG-System I Operating Manual

instructed by DSC Technical Support.

Option 194: Account Digit Stripping

Default (00)

There will be circumstances under which output from the SG-System I will not be correctly read by a particular version of automation software, most likely an older version. Using Option 194 you can remove those characteristics from the output - e.g. padded zeroes, filler data to ensure that this problem is avoided. The various approaches available to format account codes are detailed below.

To Disable Option 194 - Value 00 To disable Option 94, set the value to 00.

To Strip an Account Code of an ‘F’ - Value 01

Standard 4/2 format Output: 1RRLLLssssssAAAAsXssYZ

When Option 194 is set to 01, the leading digit of a four-digit panel account code will be stripped if it is an F.

For Example: Option 194 is set to 01. The panel account code is F245. 104091ssssssF245sXssYZ

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

If Option 194 is set to 01 the 'F' will be replaced by a space. 104091sssssss245sXssYZ

This setting will also enable the receiver to decode special pulse extended-extended formats. Please see below.

Details on special pulse extended formats:

Option 194 is set to 01. If any of the the reporting code digits are an ‘A’, they will be reported on the computer and printer as an A instead of as an 0.

4 digits:

If two rounds match

- decode the 4-digit ADT pulse extended format:

• 26AC x2 > KO (last digit must be a ‘C’)

• CCC2 x2 > KO (first 3 digits must be ‘C’)

• 26AF x2 > KO (last digit must be an ‘F’)

• FFF2 x2 > KO (first 3 digits must be ‘C’)

-------

•26AC2F2

-otherwise decode as 3-1 extended or normal 3-1, and if the first digit is an ‘F’ it is stripped off.

5 digits:

If the checksum is good

-decode the 5 digit ADT pulse extended format in the form of:

• 26ACF > KO (second last digit must be a ‘C’)

• CCC27 > KO (first 3 digits must be ‘C’)

• 26AFC > KO (second last digit must be an ‘F’)

• FFF2D > KO (first 3 digits must be ‘C’)

-------

•26AC2F2

-otherwise decode as 3-1 extended or normal 3-1, and if the first digit is an ‘F’ it is stripped off.

-otherwise do normal decoding based on options (4-1, 4-1 extended, 3-1 checksum, 3-2) and if the first digit is an ‘F’ it is stripped off.

SG-System I Operating Manual

6 digits: If two rounds match

-decode the 6 digit ADT pulse extended format in the form of:

• F1231F

• F1231F > KO (last two digits must be ‘1F’ to ‘8F’)

• F12301

• F12301 > KO (last two digits must be ‘01’ to ‘06’)

• F123B2

• F123B2 > KO (last two digits must be ‘B0’ to ‘BF’)

-------

• 1231F01B2

-otherwise decode as 4-2.

To Strip an Account Code of a ‘0’ - Value 02

When Option 194 is set to 02, the leading digit of any account code greater than four digits will be stripped if it is a zero.

Option 194 will work with the following formats:

• Standard Pulse and DTMF(3/x, 4/x and Extended)

• FBI

• Ademco Super Fast (4/8/1, 4/8)

• Contact ID

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

• ITI

• SIA

• Modem II

• SKFSK

For Example: Option 194 is set to 02. The panel account code is 0345. 104091ssssss0345sXssYZ The new output is as follows. 104091sssssss345sXssYZ

Option 195: Five- and Six-Digit Pulse

Default (00)

Use this option to distinguish between various 5-digit and 6-digit formats. The formats 4/1, 3/2 and 3/1 with checksum cannot be distinguished because they contain a total of 5 digits. The formats 4/2 and 5/1 cannot be distinguished because they contain a total of 6 digits.

Value Five-Digit Setting Six-Digit Setting

00 Select 4/1 format Select 4/2 format

01 Select 3/2 format *NOTE1 Select 4/2 format

02 Select 3/1 checksum format Select 4/2 format

03 Select 3/1 checksum format special *NOTE2 Select 4/2 format

SG-System I Operating Manual

NOTE: 1 The printer messages for the 3/2 format are the same as those used for the 4/2 format. NOTE: 2 This selects 3/1 checksum for 40 baud panels only, responding on the 2300Hz handshake. For all other panels, this

will be decoded as 4-1. NOTE: 3 The printer messages for the 5/1 format are the same as those used for the 4/1 format.

Automation output:

1RRLLLssssssAAAAsEsssZ[DC4] (4/1) 1RRLLLsssssssAAAsEssYZ[DC4] (3/2) 1RRLLLsssssssAAAsEsssZ[DC4] (3/1) 1RRLLLsssssAAAAAsEsssZ[DC4] (5/1)

10 Select 4/1 format Select 5/1 format *NOTE3

11 Select 3/2 format *NOTE1 Select 5/1 format *NOTE3

12 Select 3/1 checksum format Select 5/1 format *NOTE3

13 Select 3/1 checksum format special *NOTE2 Select 5/1 format *NOTE3

Table 29: Five- and Six-Digit Pulse

Printer outputs:

RR-LLL-AAAA-Z-Message (4/1)

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

RR-LLL-AAA-YZ-Message (3/2) RR-LLL-AAA-Z-Message (3/1) RR-LLL-AAAAA-Z-Message (5/1)

Option 196: 4/1 Extended

Default (00)

You can set this option as 01 to enable combining two round pairs of 4/1 extended format into 4/2 output for reporting to the automation and the printer. For example, with Option 196 enabled, the security control panel can transmit one of the following sets of information:

1234 3 1234 3 3333 1 3333 1

The SG-System I will interpret this information as 1234 31. The default value of 00 disables Option 196.

Option 197: 4/2 Extended

Default (00)

You can set this option as 01 to combine two round pairs of 4/2 extended format into 4/3 output for reporting to the computer and the printer. Program one of the following:

Example 1: 1234 05 1234 05 0505 16 0505 16

SG-System I Operating Manual

The SG-System I will interpret this information as 1234 516 .

Example 2: 1234 03 1234 03 3333 01 3333 01

The SG-System I will interpret this information as 1234 301.

Note that a longer online time is required for this format than for a standard 4/2 format. The default value of 00 disables Option 197.

Option 198: 3/1 Extended

Default (01)

You can set this option as 01 to combine two round pairs of 3/1 extended or 3/1 partial extended format into 3/2 output for reporting to the computer and the printer.

For example, with this option enabled, the security control panel can transmit one of the following sets of information:

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

123 3 123 3 333 1 333 1

The SG-System I will interpret this information as 123 31. The default value of 01 enables Option 198; when set as 00, the option is disabled.

Option 199: Ademco Express

Default (01)

The Ademco 4/1 Express format may cause conflicts with the Sur-Gard DTMF 4/3 checksum format or FBI Super fast without checksum. You can use this option to inform the line card which of these formats will be used.

00 - Sur-Gard DTMF 4/3 with checksum 01 - Ademco 4/1 Express 02 - FBI without checksum

Option 19A: Error Counter

Default (00)

When you set this option, it will configure the number of consecutive bad pulse rounds before the receiver will automatically hang-up. The default of 00 means this option is disabled and the receiver must wait for the panel to hang-up first.

Option 19B: Echo Canceller

Default (00)

SG-System I Operating Manual

You can use this option to suppress the incidence of echo on a telephone line. When Option 19B is enabled and an incoming call is anwered, the receiver will generate a 2100 Hz tone with 180 degrees of phase reversal every 450 msec, for a total length of two seconds.

• 00 - Disabled

• 01 - Enabled

Option 19C: Acron RS-232

Default (01)

You can set this option as 00 to convert the Acron Super Fast format signal into the standard 3/2 or 4/2 format.

1RRLLLssssssAAAAsXssYY[DC4] Where 1 = protocol number RR = receiver number LLL = line number ssssss = spaces AAAA = account code X = Event Code YY = Zone Number And to the printer with the library text as RR-LLL-AAAA-YY-Text

Set this option as 01 to send the Acron Super Fast format to the automation as indicated below:

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

9RRLLLssssAAAACCCCCCCCC[DC4] Where 9 = protocol number RR = receiver number LLL = line number ssss = spaces AAAA = account code CCCC = channel 1-4 CCCC = channel 5-8 [DC4] = terminator And to the printer with no library text as RR-LLL-AAAA-CCCCCCCC

Option 19D: Modem II RS-232

Default (01)

In order for the SG-System I to receive the Modem II formats, two of the handshakes should be programmed 0B or 0E. The Modem II RS232 option controls how the receiver will output alarms to the automation. This option is a bit selectable option, meaning more than one bit may be enabled.

Bit 0: OFF select protocol: 1RRLLLssssssAAAAXXYYYY[DC4]. ON select protocol: 6RRLLLssssssAAAAXXYYYY[DC4]. Bit 1: OFF Do not convert to SIA protocol. ON convert Modem II to SIA protocol: SRRLLL[#AAAA|EYYZZZ][DC4]. Bit 2: OFF Do not convert to SIA with Modem II ASCII text blocks. ON Convert to SIA protocol with Modem II ASCII text blocks as SRRLLL[#AAAA|EYYZZZ][DC4] and

RRRLLL[#AAAA|A....][DC4].

Bit 3: OFF Only decode the first 4 digits of Modem II account codes even if more than four are received. ON Decode up to 10 digits of Modem II account codes.

SG-System I Operating Manual

Use the default value of 0x01 to format the output with 6RRLLL protocol, meaning that it does not convert to SIA, does not process Modem II text blocks, and only decodes the first 4 digits of Modem II account codes.

NOTE: The lowest bit will also affect the BFSK format decoding. NOTE: Ensure that the automation software supports settings 02 and 06 if the SIA protocol is desired.

Option 19E: Scantronics Select

Default (00)

You can set this option as 00 to decode 14-Digit DTMF as Scantronics 4-8-1 with Checksum. You can set this option as 01 to decode 14-Digit DTMF as Scantronics 5-8-1.

Option 19F: Ademco High Speed RS-232

Default (01)

You can set this option as 00 to convert the High Speed format signal into 4-2 format automation:

1RRLLLssssssAAAAsXssYY[DC4] printer: RR-LLL-AAAA-YY-Alarm

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

You can set this option as 01 to leave the Ademco High Speed fully coded, and the received data is passed to the outputs.

automation: 8RRLLLAAAAsCCCCsCCCCsC[DC4] printer: RR-LLL-AAAA--ccccccccc Where 8 = protocol number RR = receiver number LLL = line number AAAA = account code CCCC = channel 1-4 s = space CCCC = channel 5-8 s = space C = Channel 9 [DC4] terminator

On the SG-System I this option also controls the Scantronics formats:

2-8-1,5-8-1,6-8-1 (9-digit channels) and 2-16-1,3-16-1,4-16-1,5-16-1,6-16-1 (17-digit channels).

Refer to Option AO (11- and 12-digit DTMF) for configuring conflicting formats.

When this option is programmed as 00, the SG-System I will convert the outputs in the corresponding 2-2,3-2,4-2,5-2 format:

automation: 1RRLLLssssAAAAAAsXssYY[DC4] printer: RR-LLL-AAAAAA-YY-Alarm Wehn this option is programmed as 01 the Scantronics formats will not be decoded and the received data is passed to the outputs.

automation: 8RRLLLAAAAAAsCCCCsCCCCsC[DC4] (9-digit channels) 8RRLLLAAAAAAsCCCCsCCCCsCCCCsCCCCsC[DC4] (17-digit channels)

printer:

SG-System I Operating Manual

RR-LLL-AAAAAA--ccccccccc (9-digit channels) RR-LLL-AAAAAA--ccccccccccccccccc (17-digit channels) The above examples are shown with 6-digit accounts; for accounts less than this leading digits are not sent. For example 2-8-1 will be output as: 8RRLLLAAsccccsccccsc[DC4] RR-LLL-AA--ccccccccc

Option 1A0: 11-/12-Digit DTMF (Acron, Scantronics, or Scancom 433)

Default (00)

You can set this option as 00 to decode an 11- or 12-digit DTMF in ACRON format. You can set this option as 01 to decode an 11- or 12-digit DTMF in SCANTRONICS format. You can set this option as 02 to decode an 11- or 12-digit DTMF in Scancom 433 format.

Incoming Format Decoded Format 00 11-digit DTMF Acron 3-8 00 12-digit DTMF Acron 4-8 01 11-digit DTMF Scantronics 2-8-1 01 12-digit DTMF Scantronics 3-8-1 02 12-digit DTMF Scancom 433 4-3-3-FF

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 1A1: FBI RS-232

Default (01)

You can use this option to enable your computer for FBI Super Fast protocol.

• 00 - Disabled

• 01 - Enabled

When enabled, the computer output will be as shown below:

JRRLLLssssssAAAATZZEss[DC4]

Refer to the table below for an explanation of the computer output:

Table 30: FBI Super Fast Protocol

Output segment Description

J FBI protocol identifier

RR Receiver number

LLL Line number

s Spaces

AAAA Account code

T Zone type

ZZ Zone number, in hexadecimal

SG-System I Operating Manual

If E = 0 and T = 0 Listen in

Option 1A2: Digit Replace

Default (00)

Option 177 works in conjunction with Option 1A2. When Option 1A2 is enabled, and Option 177 is programmed with an ASCII value, the receiver will replace or insert an account code digit. Option 1A2 is determines how to replace or insert a digit. To replace a digit, set Option 1A2 to 0x where x is the digit to be replaced. To insert a digit, set Option 1A2 to 8x where x is the digit in the account code, after which will be the inserted digit.

Option 1A3: D6500 RS232

Default (00)

E Event code

You can use this option to strip hexadecimal digits from the automation software output. The line card will emulate the Radionics 6500 RS232 protocol on pulse formats for Ademco Express and Varitech only.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 1A3 is set to 01

The hexadecimal digit will be stripped for 1-digit reporting codes, including Varitech 4/1. Example 1: Code 1 Computer output: 104091sssssss022sAsss1 Example 2: Code B Computer output: 104091sssssss022sOssss

Option 1A3 is set to 02

The hexadecimal digit will be stripped for 2-digit reporting codes, including Varitech 4/2. Example 1: Code 21 Computer output: 104091sssssss022sAss21 Example 2: Code B1 Computer output: 104091sssssss022sOsss1

Option 1A3 is set to 03

The hexadecimal digit will be stripped for 1- and 2-digit reporting codes, including Varitech.

Option 1A3 is set to 04

The hexadecimal digit will be stripped for BFSK. Example 1: Code 21 Computer output: 604091sssssss022sAss21 Example 2: Code B1 Computer output: 604091sssssss022sOsss1

NOTE: This option will only work if Option 1A4 is set to 01.

Option 1A3 is set to 05

The hexadecimal digit will be stripped for 1-digit reporting and BFSK.

Option 1A3 is set to 06

The hexadecimal digit will be stripped for 2-digit reporting and BFSK.

Option 1A3 set to 07

SG-System I Operating Manual

The hexadecimal digit will be stripped for 1-digit, 2-digit, and BFSK.

Option 1A3 set to 0F

The hexadecimal digit will be stripped for 1-digit, 2-digit, BFSK, and Ademco Express (4-1, 4-2).

NOTE: Option 170 must be left as an individual event code when enabling Option 1A3.

Option 1A4: BFSK RS-232

Default (00)

You can set this option as 00 to report the BFSK format as Radionics 6500 BFSK mode to the computer; the protocol identifier will be the numeral 6.

Example 1: Code 21 Computer Output: 604091 022sAsss1

Example 2: Code B1 Computer Output: 604091 022sOsss1

You can set this option as 01 to report the BFSK as a standard 3/1 extended format; the protocol identifier will also be changed from 6 to 1.

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Example 1: Code 21 Computer Output: 104091 022sAss21

Example 2: Code B1 Computer Output: 104091 022sOssB1

Option 1A5: Sescoa Super Speed

Default (01)

Table 31: Sescoa Super Speed

Setting Sescoa Super Speed 4/2/checksum

00 Disabled Enabled Enabled No

01 Enabled Disabled Disabled No

02 Enabled Disabled Disabled Yes

03 Disabled Enabled Disabled No

Option 1A6: ITI Adjust

Default (00)

You can set this option to 01 to convert the ITI account codes to four digits by stripping the last digit. For example, a panel account of 23459 will become account 2345. If the leading digit of the panel account is a 0, then it will be stripped and replaced with a space. For example, if

SG-System I Operating Manual

02349 is sent the receiver will output 234.

Option 1A7: Silent Knight FSK2 RS-232

Default (00)

Use this option to provide two possible outputs to the computer for the Silent Knight FSK2 format.

[A7] = 00 SKFSK disabled [A7] = 01 SKFSK enabled for: SKFSK1 ERRLssssssAAAAYYssss[DC4] SKFSK2 Protocol #2 CRRLssssAAAAAAYYZZss[DC4] [A7] = 02 SKFSK enabled for: SKFSK1 ERRLssssssAAAAYYssss[DC4] SKFSK2 Protocol #2 FRRLssssAAAAAAYYZZss[DC4]

4/2/checksum failed

double-round kissoff

Decode

Sescoa as

per DRL2A

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 1A8-1AF: Dial-Out Number for Two-Way Audio Transfer

Default (00)

You can use these eight options to provide a dial-out number if the user wishes to transfer a call to another extension. Up to 16 digits may be programmed, including any 'Feature Command' digits. The values in these options will be sent as DTMF tones on the phone line after the following sequence takes place:

1. The SG-System I has recognized the current call as a 2-way audio account and alarm code.

2. The calling control panel has finished sending its alarms and switched into 2-way audio mode.

3. The channel will perform a Hook-flash with the time value as set in Option 11, and then start to dial the programmed digits.

Options A8-AF must be programmed in the following manner: Digits 1-9 are programmed as the numbers 1-9. The digit A must be programmed if a zero is needed anywhere in the dial string, as the digit zero is used to indicate to the line card that there are no more digits to dial. If an asterisk (*) is required, (e.g. *70, the transfer command in some PBX/PABX switches) program a B. Similarly, if a # is needed, program a C. To get the line card to wait for three seconds in a dial string, program a D.

Table 32: Dial-Out Number for Two-Way Audio Transfer

SG-System I Operating Manual

DTMF Digit Sent DTMF Digit Received

0 End of dialling string

D Three-second pause

For example, to transfer a two-way audio call to Ext. 51386, with a three-second pause between the transfer command and dialing, Options A8-AF would be programmed as the following:

A8 = B7 A9 = AD

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

AA = 51 AB = 38 AC = 60 AD = 00 AE = 00 AF = 00

Option 1B0: CCITT Audio Format Enable Bits

Default (00)

This option is similar to Option 7F. Use this option to enable and disable audio for the selected CCITT formats. A 1 in the formats bit position will enable the format for audio. An 0 in the formats bit position will disable audio for the format.

Bit 0 Robofon Format Bit 1 VONK Format Bit 2 Stratel Format Bit 3 CESA FOrmat Bit 4 Telnot format Bit 5 Outel format Bit 6 Not used Bit 7 Not used

For example, to enable audio to work only for Robofon and Telnot formats, Option 1B0 must be programmed as 11 hexadecimal. This enables bit 0 and bit 4.

Option 1B1: DMP Area BIN or DEC Option

Default (00)

This option is similar to the DMP receiver. 00 = Area is sent to the automation in BINARY

SG-System I Operating Manual

01 = Area is sent to the automation in DECIMAL

The printer outputs remain unchanged.

Examples: Area is sent to the line card as C0

BINARY setting: Automation: P01001 20999 L0480TIMAREA 1 P01001 20999 L0440TIMAREA 2 Printer: 00-01-001-20999--Close USR:04 AREA1 TIMAREA 1 00-01-001-20999--Close USR:04 AREA2 TIMAREA 2

DECIMAL setting: Automation: P01001 20999 L0401TIMAREA 1 P01001 20999 L0402TIMAREA 2 Printer: 00-01-001-20999--Close USR:04 AREA1 TIMAREA 1 00-01-001-20999--Close USR:04 AREA2 TIMAREA 2

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CHAPTER FIVE - OPTIONS: CHANNELS 1 and 2

Option 1B2: Format Disable

Default (00)

You can use this option to avoid unwelcome VoIP issues by forcing your unit to receive only those DTMF formats you have stipulated. In this way your receiver will not confuse unwated DTMF formats for those you require. This option is bit-oriented, and so more than one value may be selected. Each value will disable the decoding of the accompanying DTMF formats.

Table 33: DTMF Format Disable

Bit Description

0 15 digits DTMF format

1 13 digits DTMF format

28 digits DTMF format

3 22 digits DTMF format

4 11 digits DTMF format

5 12 digits DTMF format

6 23 digits DTMF format

7 14 digits DTMF format

The values of this option are bit selectable, meaning that more than one setting may be enabled. Each digit in the eight-digit display corresponds to a particular setting. You can use the Up and Down arrow buttons to enable a bit by setting it to 1, or disabled by setting it to 0. After setting one digit, the cursor will advance to the next digit to the right. For example,

SG-System I Operating Manual

Table 34: DTMF Format Disable Programming

DTMF Display

14-digit DTMF XOOOOOOO

23-digit DTMF OXOOOOOO

12-digit DTMF OOXOOOOO

11-digit DTMF OOOXOOOO

22-digit DTMF OOOOXOOO

8-digit DTMF OOOOOXOO

13-digit DTMF OOOOOOXO

15-digit DTMF OOOOOOOX

Page 87

Options: IP

In This Chapter...

IP Option Index on page 81 Steps required to access an option and change its setting or value on page 81 IP Options on page 81

Page 88

IP Option Index

CHAPTER SIX - OPTIONS: IP

Option 30D: Alarm Port Number on page 81 Option 30F: Receiver Number on page 82 Option 313: Transmitter Failure Debounce Time on page 82 Option 315: Transmitter Restoral Debounce Time on page 82 Option 319: Mask Transmitter Restoral on page 82 Option 31A: Mask Transmitter Failure on page 82 Option 31B: Mask Transmitter Swap on page 83 Option 31C: Mask Transmitter Unencrypted on page 83 Option 31D: Mask Invalid Report on page 83

Option 31E: Mask Unknown Account on page 83 Option 31F: Mask Supervised Acc Exceeded on page 84 Option 320: Mask Transmitter Deleted on page 84 Option 33A: Account Port on page 84 Option 340: Account Password on page 84 Option 344: DNIS Replacement of RRLLL on page 84 Option 346: Account Digit Strip on page 85 Option 347: SIM ID Output on page 85

Steps required to access an option and change its setting or value

To change an option’s setting or value, take the following steps:

1. Turn on the SG-System I.

2. Use the Up and Down buttons to select the user. User ‘0’ has full administrative powers; all other users may only review system set-

tings, in addition to changing the time and date.

3. Press the Enter button. This initiates the password sequence, placing a flashing cursor underneath the first digit of the four-digit password.

4. Use the Up and Down buttons to select the appropriate value. Press the Enter button. The cursor will advance to the next digit.

5. Repeat Step 4 for all four digits. If the password you have entered is correct, you now have access to SG-System I. If not, re-enter your password.

6. View or Change Options appears on the LCD. Press the Enter button.

SG-System I Operating Manual

7. Use the Up and Down buttons to locate which section of options is valid for your configuration of SG-System I: CPM Options / Channel-1 Options / Channel-2 Options / Channel-IP Options / Exit Menu.

8. Press the Enter button. The options applicable to your system are to available for you to access.

9. Navigate to Option XXX. Press the Enter button. The current value is displayed on the LCD.

10. Press the Enter button. The value may now be changed.

11. Use the Up or Down buttons to scroll to the desired value.

12. Having made a selection, press the Enter button.

13. The LCD will prompt you to accept (Y?) or to decline (N?) your changes.

14. Use the Up and Down buttons to select your response. Press the Enter button.

15. Your changes have been saved.

IP Options

Option 30D: Alarm Port Number

Default (3061)

Use this option to set the Alarm Port connection number for your receiver. While the default value will suffice in environments involving just one receiver, Option 30D can be used to differentiate receivers in a complex, multiple receiver environment. If this option is changed, IP communication modules connected to the SG-System I must be programmed with the new receiver number. Communicatiors connected to the receiver will send their signals to this port.

NOTE: The SG-System I must be restarted for these changes to take effect.

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CHAPTER SIX - OPTIONS: IP

Option 30F: Receiver Number

Default (01)

The receiver number is used for sending signals to the central station software. Refer to the manuals for any central station automation software being used to determine if there are any special requirements for this number. Also, ensure that there are no duplicate receiver numbers used.

Option 310: Line Card Number

Default (03)

Use this option to provide each SG-System I line card with an identification code. A range of hexadecimal numbers from 01 - FE can be programmed in this option to identify your line cards.

Option 313: Transmitter Failure Debounce Time

Default (120)

The time, in seconds, for which a transmitter configured in supervised mode must be absent before a transmitter failure condition is reported. Valid entries range from 30 - 65535 seconds.

NOTE: T-Link Absent Time should not be less than 90 seconds. For ULC Installations, Security Level A4, this option should be programmed as 90 seconds. For UL Installations, this option should be programmed as 180 seconds.

Option 315: Transmitter Restoral Debounce Time

Default (60)

The time, in seconds, for which a transmitter must be present before it is registered in the Account Table and the transmitter restoral message is sent. Valid entries range from 30 - 65535 seconds.

SG-System I Operating Manual

Option 319: Mask Transmitter Restoral

Default (OFF)

Use this option to enable or disable the reporting of the transmitter restoral condition on the SG-System I receiver. The default value is appropriate in most situations, save those when the transmitter status is expected to fluctuate often due to, for example, system maintenance.

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 31A: Mask Transmitter Failure

Default (OFF)

Use this option to enable or disable the reporting of the transmitter failure condition on the SG-System I receiver. The default value is appropriate in most situations, save those when the transmitter status is expected to fluctuate often due to, for example, system maintenance.

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

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CHAPTER SIX - OPTIONS: IP

Option 31B: Mask Transmitter Swap

Default (OFF)

Use this option to enable or disable the reporting of the T-Link swap condition on the SG-System I receiver. The default value is appropriate in most situations, save those when the transmitter status is expected to fluctuate often due to, for example, system maintenance.

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 31C: Mask Transmitter Unencrypted

Default (OFF)

Use this option to enable or disable the reporting of the T-Link sending an unencrypted event when the SG-System I receiver is expecting an encrypted event condition on a SG-DRL3-IP receiver. The default value is appropriate in most situations, save those when a number of unencrypted events are expected to be sent due to, for example, system testing or maintenance.

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 31D: Mask Invalid Report

Default (OFF)

Use this option to enable or disable the reporting of the invalid report condition. The SG-System I determines that the signal received is invalid, a bad checksum, or an encryption key mismatch. The default value is appropriate in most situations, save those when a number of invalid reports is exapected due to, for example, system maintenance.

SG-System I Operating Manual

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 31E: Mask Unknown Account

Default (OFF)

Use this option to enable or disable the reporting of an unknown account report condition when the SG-System I receiver determines that it is from an invalid account (not in the Account table). The default value is appropriate in most situations, save those when a number unknown accounts are expected to be reported due to, for example, system testing or maintenance.

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

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CHAPTER SIX - OPTIONS: IP

Option 31F: Mask Supervised Acc Exceeded

Default (OFF)

Use this option to enable or disable reporting if the account table limit is exceeded when a new account tries to connect to a SG-System I that already has a full account table. The default value is appropriate in most situations, save those when the account table limit is expected to be reached due to, for example, system testing or maintenance.

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

NOTE: Refer to UL864 Programming Requirements on page 10 if changing the default setting.

Option 320: Mask Transmitter Deleted

Default (OFF)

Use this option to enable or disable reporting if a T-Link account is deleted from a table. The default value is appropriate in most situations, save those when multiple deletions are expected to be undertaken due to, for example, system testing or maintenance.

• OFF - Condition is reported.

• ON - Condition is not reported (masked).

Option 33A: Account Port

Default (3064) decimal; (0x0BF8) hexadecimal

Use this option to select a port number on which the SG-System I receiver will communicate with the T-Link Console software for administration of the T-Link Account Table. You should ensure that a unique number is used for this option.

NOTE: The SG-System I must be restarted for these changes to take effect.

Option 340: Account Password

Default (CAFE)

SG-System I Operating Manual

Use this option set a password to restrict access to the receiver account table. In order to retrieve or modify the receiver account table, any application that connects to it must have the same password. You must ensure that these applications and Option 340 share the identical password. Applications that connect to the receiver account table include the following:

• T-Link Console

• SG Receiver Consoles

• Table Loader

• DLS (downloading software)

Option 344: DNIS Replacement of RRLLL

Default (00)

Use this option to instruct the SG-System I to output the RRLLL (receiver number and line number), or to replace the output of RRLLL with DNIS from a DSC GSM transmitter, depending on the type of transmitter you have installed on your site. Both values will send the output to the printer and to the automation software.

• 00 - SG-System I will output the RRLLL

• 01 - SG-System I will output the DNIS

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CHAPTER SIX - OPTIONS: IP

Option 346: Account Digit Strip

Default (00)

Use this option to control the output of the account number set (from 1 to 9 digits) for the T-Link and the panel account code. The table below lists the possible variations in output.

Table 35: Account Digit Strip

Value Output - T-Link Output - Panel

00 ten(10) digits as received

01 one(1) digit as received

02 two(2) digits as received

03 three(3) digits as received

04 four(4) digits as received

05 five(5) digits as received

06 six(6) digits as received

07 seven(7) digits as received

08 eight(8) digits as received

09 nine(9) digits as received

Example 1:

If Option 346 is set to 05, the T-Link account number set of ‘1234567890’ will be sent to output as 67890. The panel account code number set will be sent to output as 1234567890.

SG-System I Operating Manual

Example 2: If Option 346 is set to 02, the T-Link account number set of ‘1234567890’ will be sent to output as 90. The panel account code number set will be sent to output as 1234567890.

Example 3: If Option 346 is set to 08, the T-Link account number set of ‘0012345678’ will be sent to output as 12345678. The panel account code number set will be sent to output as 0012345678.

Option 347: SIM ID Output

Default (OFF)

Option 347 is available for use with the DSC GSM transmitter. Use this option to send the SIM card number for the GSM transmitter account to the printer and the automation software. The output will include the account number (up to 10 digits, depending on the status of Option 346) and the SIM card number (21 digits). The automation software must support the protocol via the Sur-Gard output format for this option to work.

• OFF - the option is disabled

• ON - SG-System I will output the SIM card number

The automation software output will appear as follows:

sRRLLLAAAAAAAAAASSSSSSSSSSSSSSSSSSSSS

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CHAPTER SIX - OPTIONS: IP

The output is explained in the table below.

Table 36: SIM ID Output

Character Description

s the protocol number

RRLLL the receiver and line numbers of the line

card that received the event

A the 10-digit account number

S the SIM number of the transmitter that

sent the event

SG-System I Operating Manual

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CHAPTER SIX - OPTIONS: IP

SG-System I Operating Manual

Page 95

Events and Messages

Page 96

Description/Event Automation Message Printer Message

TCP/IP Printer Failure 001000[#0000|NVZ0100] 01-000-0000-NVZ0100-TCP/IP Printer

TCP/IP Printer Restoral 001000[#0000|NVY0100] 01-000-0000-NVY0100-TCP/IP Printer

Parallel Printer Failure 001000[#0000|NVZ0101] 01-000-0000-NVZ0101-Parallel Printer

Parallel Printer Restoral

Serial Printer Failure 001000[#0000|NVZ0K102] 01-000-0000-NVZ0102-Serial Printer

Serial Printer Restoral 001000[#0000|NVY0102] 01-000-0000-NVY0102-Serial Printer

USB Printer Failure 001000[#0000|NVZ0103] 01-000-0000-NVZ0103-USB Printer

USB Printer Restoral 001000[#0000|NVY0103] 01-000-0000-NVY0103-USB Printer

SG-TCP/IP Automation Failure

SG-TCP/IP Automation Restoral

Serial Automation Failure

Serial Automation

Restoral Switch To Active Mode

(Where ## is the slot number 03 – TCP 01 – Serial)

SG-System I Operating Manual

Switch To Manual Mode 001000[#0000|NSC0000] 01-000-0000-NSC0000-Switching To

Computer Internal communication error Pots Channels

Printer Internal communication error Pots Channels

Internal Communication error – POTS Channels

Internal communication error IP Channels

Computer Internal communication error IP Channels

Printer Internal communication error IP Channels

APPENDIX A - EVENTS and MESSAGES

Table 37: Events and Messages

Failed

Restored

Failed

001000[#0000|NVY0101] 01-000-0000-NVY0101-Parallel Printer

Restored

Failed

Restored

Failed

Restored

001000[#0000|NNT0100] 01-000-0000-NNT0100-SG-TCP/IP Failed

001000[#0000|NNR0100 01-000-0000-NNR0100-SG-TCP/IP

Restored

001000[#0000|NYC0101] 01-000-0000-NYC0101-SG-SERIAL Failed

001000[#0000|NYK0101] 01-000-0000-NYK0101-SG-SERIAL

Restored

001000[#0000|NSC00##] 01-000-0000-NSC00##-Switching To

Active Mode

Manual Mode

001002[#0000|NRT0101] 01-002-0000--Internal Communication

Error (ASCII data output)

NA 01-002-0000--Internal Communication

Error (ASCII data output)

001002[#0000|NRT0101] NA

001000[#0000|NYO0101] 01-000-0000-NYO0101-Computer: Inter-

Comm Error

001003[#0000|NRT0002] 01-003-0000--Internal Communication

Error (ASCII data output)

001003[#0000|NRT0002] 01-003-0000-RT-Computer: Internal

Comm. Error

NA 01-003-0000--Internal Communication

Error (ASCII data output)

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APPENDIX A - EVENTS and MESSAGES

SG-System I Operating Manual

Printer Internal communication error IP

Channels Computer Internal

Communication error – IP Channels

Operator Log in where ## is the operator number logging in (in hex)

Operator Log out where ## is the operator number logging in (in hex)

Operator access denied where ## is the operator number logging in (in hex)

SG-SYSTEM I Power Up 001000[#0000|NRR0001] 01-000-0000-NRR0001-SG-System I

UPS AC Fail (PGM In) 001000[#0000|NAT0102] 01-000-0000-NAT0102-UPS AC Failed UPS AC Restored 001000[#0000|NAR0102] 01-000-0000-NAR0102-UPS AC Restored UPS Low Battery Restore 001000[#0000|NYR0102] 01-000-0000-NYR0102-UPS Battery

UPS Low Battery 001000[#0000|NYT0102] 01-000-0000-NYT0102-UPS Battery Low Console Session Denied 001000[#0000|NRD0001] 01-000-0000-NRD0001-Console Session

Automation Time & Date Failure

System Option Change (where XX is the option #, and YY is the new option setting)

Channel 1 Option Change (where XX is the option #, and YY is the new option setting)

Channel 2 Option Change (where XX is the option #, and YY is the new option setting)

Channel IP Option Change (where XX is the option #, and YY is the new option setting)

Option change from console where C# is the channel changed (0 =

system, 1/2 POTS channels, 3 IP channel)

Printer Buffer Full (IP Channel

Printer Buffer Full (POTS Channel

001003[#0000|NRT0002] 01-003-0000-RT-Computer: Internal

Comm. Error

001000[#0000|NYO0102] 01-000-0000-NYO0102-Computer: Inter-

Comm Error

001000[#0000|NLB00##] 00/00-SG -01-000-0000-NLB00##-User:0

Local Programming Begins

001000[#0000|NLD00##] 01-000-0000-NLD0000-User:## Local

Programming Ended

001000[#0000|NLX00##] 01-000-0000-NLX00##-User:## Local

Programming Denied

Power Up

Restored

Denied

001000[#0000|NRU0000] 01-000-0000-NRU0000-Time&Date Update

Fail

001000[#0000|NLS0101] 01-000-0000-NLS0101-Option Change:

C0 #XX YY

001000[#0000|NLS0101] 01-000-0000-NLS0101-Option Change:

C1 #XX YY

001000[#0000|NLS0101] 01-000-0000-NLS0101-Option Change:

C2 #XX YY

001000[#0000|NLS0101] 01-000-0000-NLS0101-Option Change:

C3 #XX YY

001000#0000|NLS0101 00/00-SG -01-000-0000-NLS0101-Option

Change: C#

001003[#0000|NYB0001] 01-003-0000-YB-Printer Buffer Full

001002[#0000|NYB0001] 01-002-0000-YB-Printer Buffer Full

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APPENDIX A - EVENTS and MESSAGES

Computer Buffer Full (IP Channel

Computer Buffer Full (POTS Channel)

Checksum Fail O01000[#0000|NYF 0100] 01-001-0000--Checksum Failed Call was blocked on

channel 1 (not answered)

Call was blocked on

channel 2 (not answered)

Panel attempted to communicate to the linecard but data was not

valid. Call could not be

processed because of bad DNIS structure or no response by the panel –

channel 1 Call could not be

processed because of bad DNIS structure or no response by the panel –

channel 1 Phone line trouble

channel 1 primary. Phone line restore

channel 1 primary.

SG-System I Operating Manual

Phone line trouble

channel 2 primary. Phone line restore

channel 2 primary. Phone line trouble

channel 1 backup. Phone line restore

channel 1 backup. Phone line trouble

channel 2 backup. Phone line restore

channel 2 backup. DSP fault channel 1 001001[#0000|NYF0101] 01-001-0000--DSP FAULT DSP fault channel 2 001002[#0000|NYF0101] 01-002-0000--DSP FAULT Communication on-line

timeout Channel 1 Communication on-line

timeout Channel 2

001003[#0000|NYB0002] 01-003-0000-YB-Computer Buffer Full

001002[#0000|NYB0002] 01-002-0000-YB-Computer Buffer Full

01001[#0000|ABLOCKEDCA

LL <DNIS> <ANI>

01002[#0000|ABLOCKEDCA LL <DNIS> <ANI>

001001[#0000|NYN0101] 01/01-SG -01-001-0000--INVALID

001001[#0000|NYC0101] 01-001-0000--COMMUNICATION FAIL

001002[#0000|NYC0101] 01-002-0000--COMMUNICATION FAIL

001001[#0000|NLT0101] 01-001-0000--PHONE LINE TROUBLE

001001[#0000|NLR0101] 01-001-0000--PHONE LINE RESTORAL

001002[#0000|NLT0102] 01-002-0000--PHONE LINE TROUBLE

001002[#0000|NLR0101] 01-002-0000--PHONE LINE RESTORAL

001001[#0000|NLT0101] 01-001-0000--PHONE LINE 2 TROUBLE

001001[#0000|NLR0101] 01-001-0000--PHONE LINE 2 RESTORAL

001002[#0000|NLT0102] 01-002-0000--PHONE LINE 2 TROUBLE

001002[#0000|NLR0101] 01-002-0000--PHONE LINE 2 RESTORAL

001001[#0000|NYS0101] 01-001-0000--DRL ON-LINE TIMEOUT

001002[#0000|NYS0101] 01-002-0000--DRL ON-LINE TIMEOUT

01-001-0000--BLOCKED CALL <DNIS>

<ANI>

01-002-0000--BLOCKED CALL <DNIS> <ANI>

REPORT

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APPENDIX A - EVENTS and MESSAGES

SG-System I Operating Manual

Two Way Audio Initiated – channel 1 - where XXXX is

the account code entering two way

communication Two Way Audio Initiated –

channel 2 - where XXXX is the account code

entering two way

communication Two Way Audio Cancelled –

channel 1 Two Way Audio Cancelled –

channel 2 COLDBOOT was performed

by System Network Present 001003[#0000|NNR

Network Absent 001003[#0000|NNT

Transmitter Restoral (where IP is transmitters IP, and X is the transmitters

account) Transmitter Failure

(where IP is transmitters IP, and X is the transmitters

account) Transmitter Swap (where

IP is transmitters IP, and X is the transmitters

account) Transmitter Unencrypted

(where IP is transmitters IP, and X is the transmitters

account) Invalid Report (where IP

is transmitters IP, and X is the transmitters

account) Possible Compromise

Attempt(where IP is transmitters IP, and X is the transmitters account)

001001[#XXXX|NLF0101 01-001-XXXX--AUDIO INITIATED

001002[#XXXX|NLF0102 01-002-XXXX--AUDIO INITIATED

N/A 01-001-XXXX--AUDIO CANCELLED

N/A 01-002-XXXX--AUDIO CANCELLED

001000[#0000|NYE0100] 01-000-0000-NYE0100-Coldboot by LCD/

*10.0.0.1*]

*10.0.0.1*] 001003[#XXXXXXXXXX|NYK

*10.0.0.1*]

001003[#XXXXXXXX|NYC*3

0.0.0.1*]

001003[#XXXXXXXXXX|NYS *10.0.0.1*]

001003[#XXXXXXXXXX|NNC *10.0.0.1*]

001003[#XXXXXXXXXX|NYN *10.0.0.1*]

001003[#XXXXXXXXXX|NPC *10.0.0.1*]

UI 01-003-0000-NR-Network Restoral

01-003-0000-NR-Network Failure

01-003- XXXXXXXXXX -YK-*Transmission Restoral 10.0.0.1*

01-003-XXXXXXXXXX-YC-*Transmission Failure 10.0.0.1*

01-003-XXXXXXXXXX-YS-*Transmitter Swap 10.0.0.1*

01-003-XXXXXXXXXX-NC-*Transmitter Unencrypted 10.0.0.1*

01-003-XXXXXXXXXX-YN-*Invalid Report/Possible Compromise Attempt

10.0.0.1*

01-003-XXXXXXXXXX-PC-Possible Compromise Attempt

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APPENDIX A - EVENTS and MESSAGES

Max Accounts Exceeded (where IP is transmitters IP, and X is the transmitters

account) Transmitter Deleted

(where IP is transmitters IP, and X is

the transmitters account

Unknown Account (where IP is transmitters IP, and X is the transmitters

account) IP Channel has reached

75% capacity of its table AHS Database Full NA 01-000-0000--CPM AHS Database Full AHS write to memory start NA 01-000-0000--AHS Flash Start

AHS write to memory done NA 01-000-0000--AHS Flash Done (ACTIVE) Reset fallback 001000[#0000|NYY0000] 01-000-0000-NYY0000-Reset SG-

Console Lead In IP Channel

Console Lead Out IP Channel

Reset by console NA 01-000-0000--RESET by Console Reset by User NA 01-000-0000--RESET by LCD/UI License key entered is

incorrect

SG-System I Operating Manual

Firmware update has been started via TCP port

Firmware update has been started via USB port

Firmware has been updated to <version>

Firmware update has failed

IP account table has been set by the console application

IP account table has been requested by the console

application

001003[#XXXXXXXXXX|NJO *10.0.0.1*]

001003[#XXXXXXXXXX|NJX *10.0.0.1*]

001003[#XXXXXXXXXX|NXA *10.0.0.1*]

001003[#0000|NJL *192.168.2.184*]

001003[#0000|NRB*10.0.

0.1*] 001003[#0000|NRS*10.0.

0.1*]

NA 01-000-0000--Invalid License Key

NA FIRMWARE DOWNLOAD INITIATED <TCP>

NA FIRMWARE DOWNLOAD INITIATED <USB>

NA FIRMWARE UPDATED to vX.XX.XX.XXX

NA FIRMWARE UPDATE FAILED

NA 01-000-0000--Console SET Account

NA 01-000-0000--Console GET Account

01-003-XXXXXXXXXX-JO-*Maximum Accounts Exceeded 10.0.0.1*

01-003-XXXXXXXXXX-JX-*Transmitter Deleted 10.0.0.1*

01-003-XXXXXXXXXX-XA-*Unknown Account 10.0.0.1*

01-003-0000-JL-*Account table 75% full 10.0.0.1*

(ACTIVE)

Fallback Initiated 01-003-0000-RB-Console Account Port

Lead In 01-003-0000-RS-Console Account Port

Lead Out

Table

a. b. c.