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System Five
Operating Manual
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Sur-Gard System Five Operating Manual

SG-System 5 v1.1
Operating Manual
NOTE: This manual contains information regarding product use and function, in addition to manufacturer liability and
restrictions pertaining to it. The entire manual should be read carefully.

1.0 Table of Contents

1.0 Table of Contents
1.0 Table of Contents 2
2.0 Introduction 7
2.1.1 CPM redundancy 8
2.1.2 Diagrams 8
2.1.3 Description 10
2.1.4 Specifications 10
2.2.1 SG-System 5 10
2.2.2 Visual Verification 11
2.3.1 Industry approvals 11
2.3.2 UL864 programming requirements 12
2.3.3 Printers 13 Serial printer 13 TCP/IP printer 13 SG-System 5 Console software system requirements 13
2.3.4 UL Manual mode 13
2.3.5 SG-System 5 power limited circuit separation 13
3.0 Receiver Setup and Operation 15
3.1.1 Receiver installation 18
3.1.2 SG-CPM5 LEDs 20
4.0 Hardware Descriptions and Specifications 21
4.1.1 SG-MP5 midplane 22
4.1.2 SG-S5CFANTR – SG-CPM5 fan tray 22
4.1.3 SG-MLRF5-RM – Mounting rails 23
4.2.1 SG-CPM5 I/O terminal pin-outs 24
4.2.1.1 UPS AC Failure – Pin 1 24
4.2.1.2 UPS DC Failure – Pin 3 24
4.2.1.3 Remote ACK – Pin 4 24
4.2.1.4 Buzzer Follow Output – Pin 7 24
4.2.1.5 Trouble Status Output – Pin 9 24
4.2.1.6 Network Status Output – Pin 11 25
4.2.2 SG-CPM5 Setup 25
4.2.2.1 Connecting the SG-CPM5 Fan Cable 25
4.2.2.2 Y-Cable 25
4.2.2.3 RTC Battery 25
4.2.2.4 EMMC Memory 25
4.2.2.5 DDR3 Memory 26
4.2.3 SG-CPM5BATT - RTC battery 26
4.2.4 SG-S5SERCAB - Y-cable 27
4.2.4.1 Maximum connected cable length 28
4.2.5 SG-CPM5 fan tray replacement 28
4.2.6 UPS setup 29
4.3.1 SG-DRL5-IP configurations 31 SG-DRL5-IP STD 31 SG-DRL5-IPF 31 SG-DRL5-IPE 31
4.3.2 SG-DRL5-IP LED status indicators 31
4.3.2.1 Network fault 32
4.3.2.2 Invalid report condition 32
4.3.2.3 SG-CPM5 absent 32
4.3.2.4 Ethernet interface 32
4.3.2.5 Supervised receiver database 32
4.3.2.6 Profiles 33
4.3.2.7 Rules for account table exceeded messages 33
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1.0 Table of Contents
4.3.3 SG-DRL-IP setup 33
4.3.3.1 Line card fan tray installation 33
4.3.3.2 Paddle card installation 34
4.3.3.3 EMMC memory 34
4.3.3.4 DDR3 memory 35
4.3.3.5 SD card 35
4.11.1 SG-PSU5-600/SG-PSU5-250 installation 42
4.11.2 Power management 42
4.12.1 SG-UIB5 LCD replacement 43
5.0 Operation 46
5.1.1 Connectivity 47
5.1.2 SG-System 5 Console software 47
5.1.2.1 Visual verification 47
5.1.2.1.1 Connectivity 47
5.1.2.1.2 Functionality 47
5.1.2.1.3 Header file 47
5.1.2.1.4 Unique ID 47
5.1.2.1.5 Automation and printer messages 47
5.1.2.1.6 ACK 47
5.1.2.1.7 NACK from the console or automation software 47
5.1.2.1.8 NACK from the receiver 48
5.1.2.1.9 No response from the console software 48
5.1.2.1.10 No response from the receiver 48 SG-DRL5-IP – Visual verification 48 SG-CPM5 - SG visual commands 48
5.1.2.2 Advanced output protocol specification 48
5.2.1 Introduction 48
5.2.2 TCP/IP 48
5.2.3 Serial 49
5.4.1 Automation input/output 50
5.4.2 Automation compatibility 50
5.4.3 Automation protocols 50
5.4.4 Acknowledgment of the signal 50
5.4.5 COM responses 50
5.4.6 Automation absent 50
5.4.7 SIA internal status output 51
5.4.8 Line card addressing 51
5.5.1 Bootup 51
5.5.2 Calibration 52
5.5.3 Home screen 53
5.5.3.1 Status banner 53
5.5.3.2 Type - unit IP 53
5.5.3.3 Active mode 53
5.5.3.3.1 SG-TCP 53
5.5.3.3.2 SG- SERIAL 53
5.5.3.3.3 SG-ALL 54
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1.0 Table of Contents
5.5.3.4 Standby mode 54
5.5.3.5 Manual mode 54
5.5.3.6 System trouble 54
5.5.3.6.1 No troubles 54
5.5.3.6.2 Troubles 54
5.5.3.6.3 Trouble screen 55
5.5.3.7 Line Card banner 55
5.5.3.7.1 Numbering 55
5.5.3.7.2 Icons 55
5.5.3.7.3 Status color 55 SG-DRL5-IP 55 SG-DRL5/DRL5E/DRL5-2L 56
5.5.3.8 IPs 56
5.5.3.8.1 Automation IP 56
5.5.3.8.2 Logging IP 56
5.5.3.8.3 Console IP 56
5.5.3.8.4 Printer IP 57
5.5.3.8.5 Visual IP 57
5.5.3.9 Time and date 57
5.5.3.10 Active user 57
5.5.3.11 User defined message 57
5.5.3.12 ACK button 57
5.5.3.13 Menu button 57
5.5.3.14 Home button 57
5.5.4 Logging In 58
5.5.4.1 Login/Options 58
5.5.4.2 Username 58
5.5.4.3 Password 58
5.5.4.4 Default username and password 58
5.5.4.5 Keyboard 58
5.5.4.6 Valid username and password 59
5.5.4.7 Invalid username and password 59
5.5.5 Hardware Diagnostics 60
5.5.5.1 Fan Speed tab 60
5.5.5.2 Temperatures tab 60
5.5.5.3 Power Consumption screen 61
5.5.6 Admin Menu screen 61
5.5.7 Admin access versus user access 61
5.5.7.1 CPM Options 62
5.5.7.2 View Options 62
5.5.7.3 Change SG-CPM5 options 63
5.5.7.4 Full Keyboard options 63
5.5.7.5 Numeric Keyboard options 64
5.5.7.6 Selectable options 64
5.5.7.7 Cold Boot SG-CPM5 65
5.5.7.8 Set Date Time 65
5.5.7.9 System Info 66
5.5.7.10 Brightness/Tone 66
5.5.7.11 Reset SG-CPM5 67
5.5.7.12 SG-CPM5 decommission 67
5.5.7.13 More options 68
5.5.7.14 Debug Mode 68
5.5.7.15 Visual Display Test 69
5.5.8 User menu 69
5.5.8.1 View Options 69
6.0 Options 71
6.1.1 SG-CPM5 options: [0XX] - IP options 72
6.1.2 SG-CPM5 Options: [1XX] - User Name/Password Options 72
6.1.3 SG-CPM5 Options: [2XX] - System Options 73
6.1.4 SG-CPM5 Options: [3XX] - LCD Options 74
6.1.5 SG-CPM5 Options: [4XX] - Automation Options 74
6.1.6 SG-CPM5 Options: [5XX] - Printer Options 82
6.1.7 SG-CPM5 Options: [6XX] and [7XX] - Troubles 83
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1.0 Table of Contents
6.2.1 SG-DRL5-IP Options: [1XX] - System Hardware 86
6.2.2 SG-DRL5-IP Options: [2XX] - Signaling Options 88
6.2.3 SG-DRL5-IP Options: [3XX] - System Troubles 89
6.2.4 SG-DRL5-IP Options: [4XX] - System Options 90 Option Values 97 Format ID List 97
6.2.5 Profile Options 98
6.2.5.1 Dynamic Profile Options 98
7.0 SG-DRL5/DRL5E/DRL5-2L PSTN Line Cards 99
Appendix A: DEC-HEX-BIN Conversion Chart 133 Appendix B: ASCII Character Chart 134 Appendix C: TCP/IP Ports 135
Appendix D: Events and Messages 136
Appendix E: Glossary 146 Warning Please Read Carefully 151 Limited Warranty 151 GENERAL DESCRIPTION of the EQUIPMENT and CLASSIFICATION 151 EULA 152 FCC Compliance Statement 153 Important Information 153 Innovation, Science and Economic Development Canada 153 Trademark 155
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1.0 Table of Contents
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2.0 Introduction

In this chapter...
2.1 SG-System 5 overview 8
2.1.1 CPM redundancy 8
2.1.2 Diagrams 8
2.1.3 Description 10
2.1.4 Specifications 10
2.2 System features 10
2.2.1 SG-System 5 10
2.2.2 Visual Verification 11
2.3 Approvals 11
2.3.1 Industry approvals 11
2.3.2 UL864 programming requirements 12
2.3.3 Printers 13
2.3.4 UL Manual mode 13
2.3.5 SG-System 5 power limited circuit separation 13
2.0 Introduction
3
4
5
1
2

2.1 SG-System 5 overview

The SG-System 5 is a multi-platform receiver intended for remote monitoring of commercial fire and burglary systems. The SG-System 5 can monitor up to 24 communication line cards (SG-DRL5-IP or SG-DRL5/DRL5E/DRL5-2L) to receive and process alarm data in up to 64 pre-programmed pro­files per line card. The SG-System 5's real-time clock date stamps all received alarm signals which are then transmitted to a central station computer via TCP/IP or RS-232 port; transmitted directly to a printer using the serial printer port and/or TCP/IP; and viewed on the LCD of the front panel while the receiver is in the manual state. Options can be programmed using a PC with SG-System 5 Console or locally using the touchscreen LCD.

2.1.1 CPM redundancy

The SG-System 5 can be used in a redundant configuration using two SG-CPM5s, where the primary SG-CPM5 backs up to the secondary SG-CPM5 and vice versa. Under normal conditions, the primary SG-CPM5 is active and outputs all signals to the printer and automation, while the secondary SG­CPM5 is in standby. If the primary fails, the secondary SG-CPM5 automatically switches to active within 30 seconds and starts outputting signals to the printer and automation. During the switchover from standby to active, signal reception is not affected because the line cards are still able to receive signals. The output to printer and automation is delayed by the length of time required to switch from standby to active.

2.1.2 Diagrams

FIGURE 2-1: SG-System 5 front with door closed
1. Thumb screws to hold faceplate closed
2. Line card status indicators (top LED is watchdog, middle LED is status
and bottom LED is network)
3. SG-CPM5 Status LEDs (from left to right: Console, Trouble, Network, Watchdog, Automation)
4. Quick HOME button
5. 7-inch resistive touch LCD screen
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FIGURE 2-2: SG-System 5 front with door open
2.0 Introduction
FIGURE 2-3: SG-System 5 back
NOTE: Employ only 26 AWG wires for the Telco connections.
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2.0 Introduction

2.1.3 Description

The basic configuration consists of one 19-inch rack mounted chassis comprising the following:
l SG-MLRF5 - Metal rack of the SG-System 5 with SG-MP5 l SG-PSU5-600 - 600W power supply unit provides power to all system modules l SG-PSU5-250 - 250W power supply unit provides power to all system modules l SG-CPM5 - Central processing module controls all communication to and from receiver modules and printers l SG-UIB5 - Touch screen user interface l SG-DRL5-IP - Internet protocol line card l SG-DRL5-IP PAD - Paddle card for SG-DRL5-IP provides network connection l SG-MLRF5-RM - Rack mount rails l SG-S5LFANTR - Line card fan tray l SG-S5CFANTR - SG-CPM5 fan tray l SG-S5SERCAB - Y cable for serial connection to the SG-CPM5 for automation/printer l SG-SYS5MEM4 - Removable EMMC memory l SG-SYS5DDR31 - DDR3 RAM 1GB l SG-CPM5BATT - SG-CPM5 real time clock battery l SG-DRL5 - Single line PSTN card l SG-DRL5E - Single line PSTN card with backup channel and 2-way audio bridge l SG-DRL5-2L - Dual line PSTN card l SG-DRL5PAD - Paddle card for SG-DRL5/DRL5E/DRL5-2L PSTN cards l SG-ADPT5 - Adapter card for SG-DRL5/DRL5E/DRL5-2L PSTN cards

2.1.4 Specifications

Dimensions
Depth: 27.5 in. (69.85 cm) Width: 19 in. (48.26 cm) Height: 7 in. (17.78 cm) Required rack space: 4U
SG-System 5 UL Electrical:
Input voltage: 100-240 VAC, 50/60Hz. Input current 600W: 8A max (RMS) @ 100VAC Input current 250W: 3A max (RMS) @ 100VAC Backup power supply: External UPS (not supplied)
In a two SG-CPM5 configuration, a redundant SG-PSU5 can be inserted in the second slot. In the event of a SG-PSU5 failure, the redundant SG­PSU5 automatically assumes operation. These modules are hot swappable (can be removed and replaced while the system is in operation) if a working, redundant SG-PSU5 is installed. Both PSU units used in the system must have the same power rating.
Environmental:
Temperature: 0-49°C (32 - 120°F) Humidity: 93%RH, non-condensing
Accounts:
ULC Line Security Levels: A1-A4 (active channels) or P1-P3 (passive channels)
Printers (UL/ULC Listed Installations):
Serial: Seiko DPU-414 DACT Compatible communication formats (ULC Passive channels): SIA, CID Encryption: AES 128 bit

2.2 System features

2.2.1 SG-System 5

l Reduced size of 4U in height for improved receiver room logistics management l CMS access to visual verification files through SG-System 5 Console l Upgradeable through the SG-System 5 Console l Enhanced hardware diagnostics via SG-System 5 Console l Static IP for programming of network protocols l Real time system status via intuitive user touchscreen interface l Supports visual verification features for DSC PowerSeries Neo l Monitor up to 1,474,560 IP communicators (Cellular or Ethernet) with up to 24 IP line cards
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2.0 Introduction
l Line card capacity starting at 4,094 IP accounts, upgradable to 61,440 via licenses l Standard line card capacity of 512 visual verification, 512 supervised IP accounts, and 3070 unsupervised l Upgradeable memory to handle extensive future IP account capacity l Network trouble detection is displayed on LCD/printer and automation software l Data network polling environment for replacement of an existing DVACS network using a TL-300. Meets the 90-second ULC requirement for
this option
l A security function communicates to the central station when a module is removed and replaced l The T-LINK accounts table and data encryption keys are stored in the local database l Supports up to 24 PSTN line interfaces with the SG-DRL5E/DRL5 (24 max) or up to 48 PSTN line interfaces with the SG-DRL5-2L (24 max)
NOTE: The SG-DRL5-IP can only receive data from the following transmitters: TL150, TL250*, TL250DV, TL300*, TL300CF*, GS3055*,
GS3055-I, GS3055-ICF*, GS3060*, TL26X*, GS206X*, TL26XGS*, GS31XX, 3G2060(R)*,TL2603G(R)*, 3G3070*, 3G3070RF*, 3G3070CF*, TL2803G(R)(E)*, 3G2080(R)(E)*, TL280(R)(E)*, 3G4000*, 3G4000RF*, 3G4010, 3G4010CF * UL/ULC Listed, x = 0, 5.

2.2.2 Visual Verification

Visual Verification enables the system operator to view images and hear audio captured during an alarm event. The images (JPG) and audio (WAV) files are sent via Ethernet to the SG-DRL5-IP where they are converted to films (AVI) for viewing on the SG-System 5 Console. Data such as detector ID, zone ID, film type, file size, number of files in film and event time is available for each Visual Verification event.

2.3 Approvals

2.3.1 Industry approvals

l UL 1610 Central Station Burglar Alarm Units l UL 864 10th Edition Standard for Control Units and Accessories for Fire Alarm Systems l CAN/ULC-S304-16 Signal Receiving Centre and Premises Burglar Alarm Control Units l CAN/ULC-S559-13 Equipment for Fire Signal Receiving Centres and Systems l EN60950-1:2006 Standard for Information Technology Equipment. l AS/NZS 60950.1:2003 Information Technology Equipment - Safety l CISPR22 Class B Information Technology Equipment - Radio Disturbance Characteristics - Limits and Methods of Measurements l EN50130-4 Immunity requirements for components of fire, intruder and social alarm systems l NIST validation certificate number 2913 for AES 128 bit encryption.
For UL listed installations, the equipment must be installed in accordance with the requirements of NFPA72, NFPA70, UL827 and the authority having jurisdiction. SG-System 5 with SG-DRL5-IP Line Card is ULC listed for active communication channel security level A1 - A4 when used in conjunction with T­Link TL250, T-Link TL300, TL260, TL260GS, GS2060, 3G2060(R), TL2603G(R), 3G3070(RF)(CF), TL2803G(R)(E), 3G2080(R)(E), TL280(R), TL2803G(E)(R), 3G2080(E)(R), TL280(E)(R), 3G4000, and 3G4010 Internet/Intranet and/or GSM-GPRS alarm communicators. For this type of application the supervision and encryption features have to be enabled. The receiver can be used also in conjunction with ULC listed passive com­munication systems based on the configuration of the systems at the protected premises.
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2.0 Introduction
For ULC Installations the equipment must be installed in accordance with the requirements of ULC-S561 and ULC-S301 Standards and the authority having jurisdiction. SG-System 5 with SG-DRL5/DRL5E/DRL5-2L PSTN line cards is ULC listed for passive communication channel security levels P1-P3 when used in conjunction with compatible alarm systems using Industry Open SIA standard communication formats Contact ID or SIA. This product has been approved by the California State Fire Marshal (CSFM) pursuant to section 13144.1 of the California Health and Safety Code. See CSFM Listing No. 7300-1273:0157 for allowable values and/or conditions for use concerning material presented in this document. The approval is subject to reexamination, revision and possible cancellation.

2.3.2 UL864 programming requirements

NOTE: Users, Installers, Authorities having Jurisdiction and other involved parties; this product incorporates field programmable soft-
ware. In order for the product to comply with the requirements in the Standard for Control Units and Accessories for Fire Alarms Systems, UL 864, certain programming features or options must be limited to specific values or not used at all as indicated below.
SG-CPM5 - UL864 programming requirements
Opt # Program option Permitted in UL864? (Y/N) Possible settings Settings permitted (UL 864)
202 Buzzer N Enabled/Disabled Enabled 411 Heartbeat Timer Y 00-FF Not Allowed 00 601 CPM5 1 Fan Trouble N Enabled/Disabled Enabled 602 CPM5 2 Fan Trouble N Enabled/Disabled Enabled 603 PSU 1 Trouble N Enabled/Disabled Enabled 604 PSU 2 Trouble N Enabled/Disabled Enabled 609 UPS AC 1 Trouble N Enabled/Disabled Enabled 610 UPS AC 2 Trouble N Enabled/Disabled Enabled 611 UPS Battery 1 Trouble N Enabled/Disabled Enabled 612 UPS Battery 2 Trouble N Enabled/Disabled Enabled 615 SG-Serial Automation Sec 1 Trouble N Enabled/Disabled Enabled 617 Serial CPM 1 Printer 1 Trouble N Enabled/Disabled Enabled 618 Serial CPM 2 Printer 1 Trouble N Enabled/Disabled Enabled 619 Serial CPM 1 Printer 2 Trouble N Enabled/Disabled Enabled 620 Serial CPM 2 Printer 2 Trouble N Enabled/Disabled Enabled 621 SG-TCP Automation Pri - Trouble N Enabled/Disabled Enabled 631 SG-TCP Automation Sec - 1 Trouble N Enabled/Disabled Enabled 665 TCP Printer Pri - 1 Trouble N Enabled/Disabled Enabled 675 TCP Printer Sec - 1 Trouble N Enabled/Disabled Enabled
SG-DRL5-IP
Opt # Program option Permitted in UL 864 (Y/N)
221 Transmitter Absent Debounce Time N 5-65535 200 222 Transmitter Restoral Debounce Time N 5-65535 200 301 Transmitter Unencrypted Trouble N Enabled/Disabled Enabled 302 Unknown Account Trouble N Enabled/Disabled Enabled 303 Supervised Accounts Exceeded Trouble N Enabled/Disabled Enabled
SG-DRL5-2L/DRL5E/DRL5
Opt # Program option
104/204 2-Way Activation Time N 00-FF 00
12F/22F
17B/27B 3-Digit Account Codes to Activate 2-Way Audio N 00-FF 00 17C/27C Alarm Codes to Activate 2-Way Audio N 00-FF 00
17D/27D Supervised Accounts Exceeded Trouble N 00-FF 00
4- and 5-digit Account Codes to Activate 2-Way
Audio
Permitted in UL 864?
Possible
settings
(Y/N)
N 00-FF 00
Settings permitted (UL 864)
Possible set-
tings
Settings permitted (UL
864)
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2.0 Introduction

2.3.3 Printers

Serial printer
For UL and ULC Listed applications, the following UL/ULC Listed printer can be used with the SG-System 5:
l Seiko DPU-414
TCP/IP printer
For UL Listed applications, the UL Listed SG-System 5 Console software can be used with the SG-System 5.
NOTE: For ULC Listed applications, the Console Printer application is considered supplemental and is only allowed to be used in con-
junction with a compatible ULC Listed printer.
SG-System 5 Console software system requirements
Compatible operating systems:
l Microsoft Windows 2008 Server (32 and 64 bit) l Microsoft Windows 7 (32 and 64 bit) l Microsoft Windows 8 (32 and 64 bit) l Microsoft Windows 8.1 (32 and 64 bit) l Microsoft Windows 10 (32 and 64 bit)
NOTE: Requires.NET Framework 3.51.
Hardware requirements:
l Intel Atom CPM @ 1.6GHz and 1 GB of RAM
NOTE: Do NOT use printer cables that have only one common ground wire.

2.3.4 UL Manual mode

For UL Manual mode, each event activates the internal buzzer to be acknowledged manually. Each event is sent automatically to the connected printer.
NOTE: A user must be logged in before acknowledging signals. A logged in user remains logged in until a new user enters a valid user
name and password or if the SG-CPM5 resets or reboots.

2.3.5 SG-System 5 power limited circuit separation

FIGURE 2-4: SG-System 5 power limited circuit separation from non-power limited circuit diagram
1. Secondary line card phone connections 6. Primary line card Ethernet connections
2. Secondary SG-CPM5 Ethernet connection 7. Primary SG-CPM5 Ethernet connection
3. Secondary SG-CPM5 automation and printer port 8. Primary SG-CPM5 automation and printer port
4. Secondary SG-PSU5 AC power connection (see note) 9. Primary SG-PSU5 AC power connection (see note)
5. Secondary SG-CPM5 display connection 10. Primary SG-CPM5 display connection
NOTE: Employ only 26 AWG wires for the Telco connections.
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2.0 Introduction
NOTE: The power cord must be routed ¼ inch away from all other cables coming from or which are part of the SG-System 5.
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3.0 Receiver Setup and Operation

In this chapter...
3.1 SG-System 5 quick install guide 16
3.1.1 Receiver installation 18
3.1.2 SG-CPM5 LEDs 20
3.0 Receiver Setup and Operation

3.1 SG-System 5 quick install guide

FIGURE 3-1: SG-System 5 connections (back)
1. Line card phone line connections
2. Secondary SG-CPM5 I/O terminal connections
3. Secondary SG-CPM5 display connection
4. Line card USB connections
5. Line card Ethernet connections
6. Primary SG-CPM5 display connection
7. Primary SG-PSU5 AC power connection
8. Primary SG-CPM5 I/O terminal connections
9. Primary SG-CPM5 automation and printer port
10. Primary SG-CPM5 Ethernet connection
11. Secondary SG-PSU5 AC power connection
12. Secondary SG-CPM5 Ethernet connection
13. Secondary SG-CPM5 automation and printer port
NOTE: This equipment must be operated by SERVICE PERSONS only within RESTRICTED ACCESS LOCATIONS; refer to this
Operating Manual for Safety Instructions.
NOTE: For equipment used at signal receiving centers and intended to facilitate IP communication (hubs, routers, NID, DSL/cable
modems), 24-hour backup power is required.
NOTE: To test the operation of LEDindicators and LCD:
From the LCD, click the menu at the top right>> login/options>>More Options>> Visual indicator test>>yes.
NOTE: When using private, corporate, and high-speed data networks, network access and domain access policies are set to restrict unau-
thorized network access and ‘spoofing’ or ‘denial of service’ attacks. Select an ISP that provides redundant servers/systems, backup power, routers with firewalls enabled and methods to identify and protect against these types of attacks (‘e.g., ‘spoofing’, 'DoS').
NOTE: Install external devices connected to SG-CPM5 Ethernet, SG-CPM5 automation printer ports and SG-CPM5 I/O terminal con-
nections in the same room as the SG-System 5. Maintain 6.5 mm (1/4 inch) of separation between power limited and non-power lim­ited circuits. Use power limited, supervised circuits only.
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FIGURE 3-2: SG-System 5 front with door open
3.0 Receiver Setup and Operation
1. Line cards
2. Warning label
3. Primary display power connection
4. Secondary display power connection
5. PSTN line card
6. Line card extraction plate
FIGURE 3-3: SG-System 5 warning label
WARNING: To reduce the risk of electric shock, the product is provided with a grounding type power supply IEC receptacle. Connect product using an appropriate IEC cable to a grounded receptacle. Do not connect to a receptacle controlled by a switch.
l RS-232 Serial Automation Output: Provides serial connection to a local computer running automation software. A null modem serial cable must
be used.
l RS-232 Serial Printer Output: Provides serial connection to a local computer or serial printer. A null modem serial cable must be used.
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3.0 Receiver Setup and Operation
l Ethernet Output 1 GigE: Traditional automation communication is provided via port 1025 on the Ethernet connection. This primary port is a
Sur-Gard standard output and provides Sur-Gard standard automation protocol output.
CAUTION: The Ethernet communication lines must be connected first to an approved (acceptable to the local authorities) type NID (Network Interface Device) before leaving the premises (e.g., UL installations, UL60950 Listed NID).
NOTE: All external devices should be mounted in the same room as the receiver.
All circuits are power limited except AC input. Maintain 6.5 mm (1/4 inch) separation between power limited and non-power limited circuits. All outputs are supervised.

3.1.1 Receiver installation

Sur-Gard recommends testing the receiver before actual installation. Becoming familiar with the connections and setup of the unit on the workbench sim­plifies the final installation. The following items are required:
l 1 IEC power supply cord per SG-PSU5 l Philips #1 screwdriver l Phillips #2 screwdriver l 5/16 inch [or 8 mm] nut driver l Depending on rack mounting:
l 8 clip nuts for the 19-inch rack l 8 screws to fit into the clip nuts
1. Unpack the components for the SG-System 5.
NOTE: Carefully unpack the receiver and inspect for shipping damage. Notify the carrier immediately of any apparent damage.
2. Mount the rails to the 19-inch rack: a. Slide the rails together.
b. Insert the clip nuts into the 19-inch rack 1U apart on the front and the back of the rack, leaving minimum 4U of space from the bottom
of the rail.
c. Place the rails and then secure in place with rack screws (four per rail, two on the front and two on the back).
d. Unfasten the front rail screws and set aside.
FIGURE 3-4: Rail installation
NOTE: Maximum distance between front and rear rails is 31 inches (78.74 cm)
CAUTION: This component is heavy and requires two people to lift. Keep fingers clear of rails.
3. Slide the SG-MLRF5 subrack onto the rails.
4. Unfasten the thumb screws and open the front plate.
5. Fasten the thumb screw set aside from the rails.
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3.0 Receiver Setup and Operation
Rail Screw
Rail Screw
FIGURE 3-5: Securing SG-MLRF5 to rack
6. Install optional secondary LCD: a. Unscrew the four nuts holding the cover plate.
b. Push the blank plate from the front to remove it.
c. Remove the display cable from its holder in the cover plate.
d. Discard the cover plate.
e. Remove the plastic sheet covering the LCD.
f. Place the LCD onto the front plate. g. Connect the power cable from the SG-MLRF5 to the LCD (tab up). h. Attach the display cable.
i. Install the cable holder using the two screws provided. Ensure both the display cable and the LCD power cable are secured. j. Place the metal shield on top of the LCD.
k. Fasten the ground strap.
l. Screw on all four nuts (do not over-tighten).
7. Insert the fan tray and connect the fan tray wire. Make sure the fan tray is between the two guides. Fasten the thumb screws. Repeat the process for additional fan trays.
8. Insert all cards, starting with slot 1, into their appropriate positions in the rack. Ensure there are no open slots between cards. Fasten the thumb screws.
9. Close the front plate and fasten the thumb screws.
10. At the back of the SG-System 5: a. Insert the SG-CPM5 partially and connect fan (at the back). The SG-CPM5's fan connector tab should be up.
b. Insert the SG-CPM5 completely in the rack. Fasten the thumb screws.
c. Connect the LCD display port cable and a network cable to the SG-CPM5.
d. Insert a paddle card into each slot with a SG-DRL5-IP line card. Fasten the thumb screws.
e. Connect a network cable to each paddle card.
f. Insert the SG-PSU5(s) into the rack and fasten the thumb screw.
g. Connect the main power using a standard computer IEC cable (not supplied).
11. The LCD powers up and displays internal troubles (e.g., printer, automation).
12. Press the ACK button and log in (Default: Admin//adminpass).
13. Press the ACK button until all of the initial signals have been acknowledged (ACK button has stopped flashing and the buzzer has been
silenced).
NOTE: Internal diagnostics may require more than one minute during the power up sequence.
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3.1.2 SG-CPM5 LEDs

3 4
5
1
2
3.0 Receiver Setup and Operation
1. Console Connected (Green)
2. Trouble Status (Yellow)
Network Status
3.
(around the home button)
4. Watchdog (Blue) Flashing = Normal , Off/On – SG-CPM5 failure
5. Automation (Green)
ON = Console connected OFF = Console disconnected
ON = Troubles present OFF = No troubles present
Blue = 1Gb/s Green = 100Mb/s Orange = 10Mb/s Red = network absent
ON = Automation connected and system is active Flashing = Automation is connected and system is in standby OFF = Automation disconnected
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4.0 Hardware Descriptions and Specifications

In this chapter...
4.1 SG-MLRF5 22
4.1.1 SG-MP5 midplane 22
4.1.2 SG-S5CFANTR – SG-CPM5 fan tray 22
4.1.3 SG-MLRF5-RM – Mounting rails 23
4.2 SG-CPM5 - Central processing module 23
4.2.1 SG-CPM5 I/O terminal pin-outs 24
4.2.2 SG-CPM5 Setup 25
4.2.3 SG-CPM5BATT - RTC battery 26
4.2.4 SG-S5SERCAB - Y-cable 27
4.2.5 SG-CPM5 fan tray replacement 28
4.2.6 UPS setup 29
4.3 SG-DRL5-IP - IP line card 30
4.3.1 SG-DRL5-IP configurations 31
4.3.2 SG-DRL5-IP LED status indicators 31
4.3.3 SG-DRL-IP setup 33
4.4 SG-DRL5-IP PAD – SG-DRL5-IP paddle card 36
4.5 SG-S5LFANTR - Line card fan tray 36
4.6 SG-DRL5/DRL5E/DRL5-2L - Line card 37
4.7 SG-DRL5-PAD - Paddle card 37
4.8 SG-DRL5-ADPT - Adapter card 38
4.9 SG-DRL4-2L upgrade to System 5 39
4.10 Installing SG-DRL5 PSTN cards in a SG-System 5 40
4.11 SG-PSU5 250W and 600W power supply 41
4.11.1 SG-PSU5-600/SG-PSU5-250 installation 42
4.11.2 Power management 42
4.12 SG-UIB5 - User interface 42
4.12.1 SG-UIB5 LCD replacement 43
4.13 SG-SYS5MEM4 - Expandable EMMC 44
4.14 DDR3 RAM 45
4.15 SD card 45
4.0 Hardware Descriptions and Specifications

4.1 SG-MLRF5

The SG-MLRF5 houses the components of the SG-System 5 and is secured into a 19-inch rack by the SG-MLRF5-RM rails. The SG-MLRF5 ships with the mid-plane, two CPM fans and one LCD pre-installed.
FIGURE 4-1: SG-MLRF5 rack

4.1.1 SG-MP5 midplane

The SG-MP5 interconnects system modules.

4.1.2 SG-S5CFANTR – SG-CPM5 fan tray

The SG-S5CFANTR cools the SG-CPM5 while the SG-CPM5 is running. The SG-S5CFANTR is mounted above the SG-CPM5 in the MLRF5. It must be plugged into the SG-CPM5 to function.
FIGURE 4-2: SG-S5CFANTR
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4.0 Hardware Descriptions and Specifications
1 2 6 83 4 5 7
9
11
10
12

4.1.3 SG-MLRF5-RM – Mounting rails

The SG-MLRF5-RM are used to hold the MLRF5 in place in the 19-inch rack. The mounting rails are installed in the rack before the SG-MLRF5 to allow it to slide in place. The rails must be mounted on the front and back of the 19-inch rack. This product does not support racks that only have front supports. Eight clip nuts or screws (not included) are required to install each rail.
FIGURE 4-3: SG-MLRF5-RM

4.2 SG-CPM5 - Central processing module

The SG-CPM5 central processing module collects system information and directs line card information to the appropriate outputs. Along with its con­nection to the LCD touch screen, the SG-CPM5 features a TCP/IP connection (supports 10/100/1000Mbps), serial connections for automation and printer, and I/O terminal pin outs for external ACKing and monitoring of the UPS and Buzzer/Trouble/Network follower. The printer is supervised for loss of power, off-line, paper out and other trouble conditions. The communication link to the automation computer through the RS-232 and TCP/IP port can be monitored by the supervisory heartbeat transmissions.
FIGURE 4-4: SG-CPM5
1.2.Ethernet - supports 10/100/1000Mbps
Serial automation 1 and serial printer 1
3.4.For future use
I/O terminals
5.6.USB OTG (for future use)
USB (for future use)
7.8.Decommission switch (for future use)
Display port connection
9.
DDR3 memory
10.
SD card (for future use)
11.
Real time clock (RTC) back-up batteries
12.
Expandable module (for AHS functionality)
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4.0 Hardware Descriptions and Specifications
1 3 2 4 5 7 6 8 9 10 1211 13

4.2.1 SG-CPM5 I/O terminal pin-outs

1. Input1 UPS AC Failure: UPS AC normally closed output opens on failure.
2. GND Common (ground)
3. Input2 UPS DC Failure: UPS battery normally closed output opens on failure.
4. Input3 Remote ACK: When the SG-CPM5 is in manual mode, pressing the ack button (front panel) or connecting this input to
ground (typically using a button) acknowledges the first event on the LCD.
5. GND Common (ground)
6. Input Future use
7. OutputR1 Follow Buzzer: Relay contact closes following the buzzer caused by manual mode.
8. R1 Relay 1 Common
9. OutputR2 Trouble Output: Relay contact closes when the trouble (Status) LED activates.
10. R2 Relay 2 Common
11. OutputR3 Network Status: Relay contact closes when the network is present.
12. R3 Relay 3 Common
13. GND Common (Gound)
For ULC installations, the equipment shall be rack-mounted and powered by a permanently wired supply in accordance with C22.1, Canadian Electrical Code, Part 1, Safety Standard for Electrical Installations, section 32. This equipment is intended to utilize the building emergency AC supply system for their standby supply (e.g., UPS, batteries in conjunction with engine-driven generators).
4.2.1.1 UPS AC Failure – Pin 1
UPS AC Failure – this normally closed input is used with backup power supplies that support output activation for status indication. When this input is activated, the SG-CPM5 indicates a trouble condition for UPS AC Fail (see SG-CPM5 option [609] for the primary and [610] for the secondary).
4.2.1.2 UPS DC Failure – Pin 3
UPS BATT Failure – this normally closed input is used with backup power supplies that support output activation for status indication. When this input is activated the SG-CPM5 indicates a trouble condition for UPS Battery Fail (see SG-CPM5 option [611] for the primary and [612] for the secondary).
4.2.1.3 Remote ACK – Pin 4
Remote Ack – this input is used to provide a method to acknowledge an alarm condition (while the receiver is in manual mode) from a remote location. The Remote Ack input is available any time that the front panel Ack button is available.
4.2.1.4 Buzzer Follow Output – Pin 7
Manual Mode Buzzer Follow – this output is activated in synchronization with the buzzer output of the SG-CPM5. When the buzzer is silenced/ended, the output deactivates. This output is used to monitor the buzzer when the receiver is in a remote location.
4.2.1.5 Trouble Status Output – Pin 9
Trouble output – this output is activated with the trouble status output of the SG-System 5. Any enabled trouble condition on the system activates the output. The output deactivates once all trouble conditions have been cleared. This output is used to monitor trouble conditions when the receiver is in a remote location.
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4.0 Hardware Descriptions and Specifications
Fan Cable
Fan Connector
Pin 1
4.2.1.6 Network Status Output – Pin 11
Network Status output – This output is activated when there is a network absent condition. Once the network connection is restored, this output deac­tivates. This output is used to monitor the network status when the receiver is in a remote location.

4.2.2 SG-CPM5 Setup

4.2.2.1 Connecting the SG-CPM5 Fan Cable
To connect the CPM's fan cable, partially slide the SG-CPM5 into the SG-MLRF5 and connect the cable to the SG-CPM5 board with the connector facing up. Slide the SG-CPM5 all the way into the rack.
FIGURE 4-5: SG-CPM5 Fan Cable
4.2.2.2 Y-Cable
The Y-cable is used to connect the SG-CPM5’s RJ-45 port to serial cables. To connect it, plug it into the second RJ-45 port from the left.
4.2.2.3 RTC Battery
The SG-CPM5 has two replaceable A76 alkaline RTC batteries. Replace batteries approximately every five years. To replace the RTC batteries, follow these steps:
1. Unfasten the SG-CPM5 thumb screws.
2. Partially remove the SG-CPM5 , disconnect the SG-CPM5 fan tray cable, then remove the SG-CPM5 fully.
3. Insert a small screwdriver into either side of the battery holder and push the battery out.
4. Insert the new battery into the holder (label up).
5. Repeat steps 3-4 for the other battery.
4.2.2.4 EMMC Memory
The SG-CPM5 has an optional add-on EMMC memory module that is required to expand the AHS table. To replace the EMMC memory, follow these steps:
NOTE: If the EMMC is not already installed, please skip steps 3-4.
1. Unfasten the SG-CPM5 thumb screws.
2. Partially remove the SG-CPM5, disconnect the SG-CPM5 fan tray cable, then remove the SG-CPM5 fully.
3. Unfasten the two screws on the EMMC module.
4. Carefully lift the EMMC module off of the board.
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4.0 Hardware Descriptions and Specifications
*SNAP*
*SNAP*
PRESS
INSERT
ALIGN
NOTCH
5. Place the new EMMC module on the board.
6. Fasten the two EMMC screws.
7. Install the SG-CPM5 back into the SG-MLRF5.
4.2.2.5 DDR3 Memory
The SG-CPM5 incorporates replaceable/upgradable DDR3 required for normal operation. To replace the DDR3 Memory, follow these steps:
1. Unfasten the SG-CPM5 thumb screws.
2. Partially remove the SG-CPM5, disconnect the SG-CPM5 fan tray cable, then remove the SG-CPM5 fully.
3. Push the clips on either side of the DDR3 away from the board. It should lift up automatically.
4. Slide the DDR3 out at a 45 degree angle.
5. Slide the new DDR3 in at a 45 degree angle (label up).
6. Push down until the clips engage.
7. Install the SG-CPM5 back into the MLRF5.
FIGURE 4-6: DDR3 Installation

4.2.3 SG-CPM5BATT - RTC battery

The SG-CPM5 requires two SG-CPM5BATT batteries on the board to power the Real-Time Clock (RTC) circuit. These batteries allow the SG-CPM5 to track the time even when the SG-CPM5 is completely powered down.
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4.0 Hardware Descriptions and Specifications
1
2
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
RJ-45 MALE
DB-9
MALE (2)
DB-9 MALE (1)

4.2.4 SG-S5SERCAB - Y-cable

The Y connector is used to branch out the RJ-45 printer/automation port on the SG-CPM5 to two serial connections:
1. Serial port 1 is for the automation.
2. Serial port 2 is for the printer.
Serial Pin OUTS:
From To
Connector Pin# Connector Pin#
RJ-45 Male
1 2 8
Printer
3 2
DB-9
4 3 5 5 6
Automation
7 3
DB-9
8 5
7
2
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4.0 Hardware Descriptions and Specifications
PIN 1
DB-9 pin OUTS:
Pin# Pin function
1 Data carrier detect 2 Receive data 3 Transmit data 4 Data terminal ready 5 Signal ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator
FIGURE 4-7: RJ-45 Pin 1 location
4.2.4.1 Maximum connected cable length
The maximum cable length from the SG-SYSTEM 5 to another device (e.g., hub, UPS) is 3ft (0.9144 meters). All connections made in the same room (termination must be within the secure premises).
Connector
I/0 Terminal 3 0.9144 Sounding/lighting/input devices
Serial printer 3 0.9144 Printer or PC- based printer (serial port)
Serial automation 3 0.9144 PC-based software (serial port)
LAN 3 0.9144 Network switch or direct to PC (crossover cable)
IEC connector 3 0.9144 UPS backup power supply or standard wall outlet (110/220VAC)
Length
(feet)
Length
(meters)
Typical termination

4.2.5 SG-CPM5 fan tray replacement

To replace an SG-CPM5 fan tray, first remove the SG-PSU5, the SG-CPM5 and paddle cards. The steps are as follows:
1. Unplug the IEC cable from the power supply. Lift the red tab and unfasten the thumb screw.
2. Remove the SG-PSU5.
3. Unfasten the SG-CPM5’s thumb screws. Disconnect all the wires (Ethernet, automation/printer, I/O wires, and LCD cable).
4. Partially remove the SG-CPM5, disconnect the fan cable, and then remove the SG-CPM5 fully.
5. Unfasten the paddle card thumb screws and remove the paddle cards.
6. Unfasten the fan screws.
7. Grasp the fan, push away then pull down to remove.
8. Insert the new fan by pushing up and then back.
9. Fasten the two screws, ensuring that the fan is secure.
10. Replace the paddle cards removed in previous steps.
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4.0 Hardware Descriptions and Specifications
UPS LOW BAT Normally Closed
Common
UPS AC TROUBLE Normally Closed
UPS
AC In
AC Out
Input 2
Input 1
COM
IEC Power
Connector
EGND
1 3 2

4.2.6 UPS setup

FIGURE 4-8: SG-System 5 UPSsupervision connection diagram
FIGURE 4-9: I/O Terminal UPS connections
1. Input 1 UPS AC Failure: toggles from ground to open on failure.
2. GND Common (ground)
3. Input 2 UPS DC Failure: battery of the UPS failed (toggles from ground to open on failure)
For UL/ULC installations, use a UL listed UPS (Uninterruptible Power Supply) for protective-signaling systems and/or a listed burglary alarm power supply, as applicable.
NOTE: UPS connection is to be made using dry contact connections provided by the UPS.
For UL and ULC installation of model SG-System 5: UPS Output 120V AC/60Hz, 5A For ULC Installations, the equipment shall be rack mounted and energized by a permanently wired supply in accordance with C22.1, Canadian Electrical Code, Part 1, Safety Standard for Electrical Installations, section 32. Connection to a UPS (Uninterruptible Power Supply) with minimum 24 hour standby capability is required.
WARNING: To reduce the risk of electrical shock, the product is provided with a grounding type power supply IEC receptacle. Connect product using an appropriate IEC cable to a grounded receptacle.
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4.0 Hardware Descriptions and Specifications
1
2
3
4
5
6
9
8
7
10

4.3 SG-DRL5-IP - IP line card

The SG-System 5 supports a maximum of 24 line cards. The SG-DRL5-IP cards function as a LAN or WAN server to remote transmitters. The SG­DRL5-IP line card receives alarm events from the transmitter, decoding them before forwarding the signals to the SG-CPM5 for subsequent output to the printer and automation outputs. After a SG-DRL5-IP has been installed and configured, it listens on a programmed port and awaits communications from transmitters configured to con­nect to that specific receiver. The SG-DRL5-IP logs the connection and generates the appropriate event which is forwarded to the SG-CPM5. The SG-DRL5-IP line card receives heartbeats from all network supervision enabled transmitters periodically. This allows the receiver to determine whether the transmitters are still online. The receiver maintains a table of all installed transmitters and monitors their status (presence/absence, installed software versions, MAC addresses for swap detection purposes, and other network statistics).
NOTE: The SG-DRL5-IP can receive data from DSC (and other compatible) IP communicators. Please see the communicator manual for
compatibility limitations.
1. Watchdog LED
2. Trouble status LED
3. Network status LED
4. Pull tab
5. Decommission button
6. Thumb screw
7. DDR module
8. SD card holder
9. Expandable EMMC module
10. Edge connector - DO NOT TOUCH
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