Surfboard SBG6950AC2, SBG7400A, SBG7400AC2, SBG7600AC2 Quick Start Guide

QUICK START GUIDE

Wi-Fi Cable Modem

SBG6950AC2SBG6950AC2
SBG7400AC2 SBG7400AC2
SBG7600AC2SBG7600AC2

In the box

Introduction

Status indicators

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Front panel LEDs
LED status indicators

Power adapter

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Get started

Quick Start Guide

SBG6950AC2
SBG7400AC2

Soware License
& Warranty card

Wi-Fi cable modem

SBG6950AC2
SBG7400AC2
SBG7600AC2

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SBG7600AC2

Set up your Wi-Fi network connection

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3.1 Download ARRIS SURFboard® Manager mobile app

3.2 Connect using your Wi-Fi enabled device

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Web Manager

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Status indicators

Front panel LEDs

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LED status indicators

Note: If the Send/Receive LED is flashing, this indicates

that the firmware for your Wi-Fi cable modem is

Power

Send
Receive

Online

2.4 GHz
Wireless

5 GHz
Wireless

On

Power is properly connected to the
Wi-Fi cable modem

On

Upstream (send) and Downstream
(receive) status

On

Wi-Fi cable modem is connected to
the network

Flash

2.4 GHz wireless connection is made
between the Wi-Fi cable modem and
your Wi-Fi device

Flash

5 GHz wireless connection is made
between the Wi-Fi cable modem and
your Wi-Fi device

updating. You may not be able to access the Internet
during the firmware update. To access the Internet,
please wait 10 to 15 minutes for the firmware update to
finish.

The SBG6950AC2, SBG7400AC2, and SBG7600AC2
do not support Digital Subscriber Line service (twisted
pair telephone phone service) and also do not support
Satellite Internet service.

Note: Detailed LED status information is available online in the
SBG6950AC2, SBG7400AC2, & SBG7600AC2 User Guide at

the ARRIS support website,

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www.arris.com/selelp.

This SURFboard device is a combination of DOCSIS 3.0
cable modem and four-port Ethernet router with Wi-Fi. It
uses DOCSIS 3.0 technology to provide ultra high-speed
Internet access on your Wi-Fi home or small business
network.

Using the connection capabilities of the Wi-Fi cable
modem, you can connect your computer and other
network-enabled devices via the four Ethernet ports or
the 2.4 GHz and 5 GHz Wi-Fi connections. The Wi-Fi
cable modem connects to the existing coaxial cable
connection in your home.

Note: For Internet connections, you need a cable service
connection (coaxial cable line) with a cable Internet
service provider. The SBG6950AC2, SBG7400AC2, and
SBG7600AC2 will not operate with a Digital Subscriber
Line service (DSL) (twisted pair phone line) or Satellite
Internet service.

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Get started