surfans F20 User Manual

F20 MP3 Player

User Manual

Website: https://www.surfans.net/
Email: [email protected]

Read Before Use

Thank you for your purchasing our F20 music player. Please read the manual carefully
before using the player.

Buttons and Controls

1. Power Button; Screen ON/OFF

Hold to power on/off the player;
Press to turn on/off the screen.

2. Display Screen

3. Scroll Wheel

Scroll to select menu items;

4. Button

Executes the desired items;
Starts/pauses the playing music.

5/6. / Button

Press to select menu items; switch to previous/next song; fast backward/forward during music
playing.

7. “M” Button

Menu; on “All songs” playlist interface, long press to quickly search the target song.

8. Button

Go back; on any other interface, long press button to return to the mail interface; on main
interface, press to return to the music playing interface when there is music playing/paused on
the background.

9. Power Indicator Light

Light up when powered on and go out when powered off.

10/11. Volume Button

Press to increase/decrease volume.

12. Micro SD Card Slot

13. Earphone Jack

14. USB/OTG Port

15. Line-out Port

Quick Guide

1. Charge the Player

Charge by Computer

Use USB cable to connect this player with a running computer. The USB cable can be used for
both data transferring and player charging.

Use 5V/500mA~1000mA Charger (Charger not included)
Plug one end of the USB cable into the charger and the other end into your player. Normally, it
needs about 4 hours for fully charged.

2. Power ON/OFF

Long press the power button for about 3 seconds to turn on/off the player;
Blue indicator light will be on when powered on and light goes out when powered off.

Please Note:
When the system crashes or has no response, please hold the power button for 8 seconds to
restart the player.

3. Screen on/off

You can short press the power button to turn on/off the screen.
When the screen is off, the volume button, play/pause button and the previous/next song button
will not available while music playing in the background.

4. Insert/Remove Micro SD Card

Insert the Micro SD card into its slot, and the deck will automatically lock the SD card. When
remove the micro SD card, push the card inward and then let it go, the card will automatically
pops up.

5. Data Transfer

Use USB cable connect the player with computer, copy the music and other needed files in the
computer, and then paste them in the player, or just drag and drop the files directly when
connected to computer.

6. Main Interface

There are 4 parts on the main interface: Category, Explorer, Music Setting and System Setting.
Scroll the wheel or press / to browse and press to enter.

Please Note:
On any other interface, long press button to return to the main interface.

Music Playing Interface

You can find music files in both “Category” and “Explorer”. On any song list interface, scroll the
wheel or press / to browse and press to enter the music playing interface.

1. Basic Operations

Press to play/pause the music;

Press the 2pcs side buttons on the right to adjust volume;

Short press / to go to next/previous song;
Long press this button to move fast forward/backward;

Press button to return to the playlist;

On “All Songs” interface, long press “M” button to quickly search the target song by
alphabetical order;

On main interface, press button to return to the music playing interface when there is
music playing/paused on the background.

2. Playing Setting

When you are on music playing interface, press “M” button to have a quick access to the
following instructions displayed on the right of the screen. Including: Collection, Play Mode, EQ,
Bluetooth, and Wallpaper. Scroll the wheel or press / to select the items, then press
button to make further choices.

Collection: Add /remove the song to/from “My Favorite” song list;

Play Mode: Set the order in which songs are played:

(Play in order / repeat all / repeat 1 / shuffle);

EQ (Equalizer): Choose the playing music style:

(Rock / Classic / Jazz / Pop / Dance / Vocal / Blues / Heavy Metal / Custom / OFF);
Bluetooth: Turn on/off the Bluetooth function;
Wallpaper: Choose to display or turn off the wallpaper.

Category

After scanning music from Micro SD card, you can see related music files sorted by different
classification criteria in “category” which includes “All songs”, “My favorite”, “Playlist”, “Recent
played songs”, “Artist”, “Album”, “Genre”… If you want clear all recently played records, you can
enter “Clear records” and choose “Yes”.

1. Add song to “My Favorite” list

On any song list interface except “My favorite”, scroll the wheel and press to enter the target
song, then press “M” button and choose “Add to my favorite” with button to confirm.

2. Add to playlist / Centralized Playback / Create Playlist

Add to playlist:

On any song list interface except the lists in “Playlist”, choose the target song, then press “M”
button and choose “Add to playlist” with button to enter the list options, choose the
target list with the button to confirm;

Centralized Playback:

Enter the “Playlist” and choose the target list, then press “M” button and choose “Play” to
play all songs in the chosen list;

Create Playlist:

You can create playlist synchronously via Hiby music APP on Android devices.

3. Clear Records

If you choose “Clear records”, all the records in “Recently played songs” will be deleted.

Setting

“Setting” is where you conduct music settings and operations that are directly related to music
playing. This includes: Music scan, Equalizer, Play mode, Gain setting, Replay gain, Balance control,
Album cover, Wallpaper, Display Lyric, Gapless playing, Memory play setting, Volume setting, and
Customized powered-on volume.
You can scroll the wheel or press / to select the setting items, then press button to
make further choices.

1. Music Scan: scan data from Micro SD memory card, identify and classify music, create

music index in “Category”.

If you choose “Automatic”, the system will scan the music files from Micro SD card and classify
them automatically right after disconnecting from the computer; Choose “Manually” to scan
manually and then press “M” button to scan music files.

Please Note:
During the scanning process, do not press button, or the process will be discontinued.

2. Gain Setting

The “High” and “Low” gain switching can adjust the player’s output in order to adapt to different
hardware (headphones, amp, etc) for auditory needs. The default setting is “Low”.

3. Replay Gain

Sometimes, different songs have different volume level. Turn on “Replay Gain” on to
automatically adjust the level to the same, you can choose: Track / Album / OFF.

4. Balanced Control

Press button and the adjustment bar will show up. Scroll the wheel or press / to tune
the balance of the right channel and left channel.

5. Album Cover/Display Lyric

Press button to choose whether to display album cover/lyric. The default setting is “ON”.

Please Note:
To ensure normal display, you are supposed to save the cover/lyric file and music file together in
the same folder; support cover format: JPG; support lyric format: LRC; the same of the cover/lyric
file should be the same as the related music file.

6. Wallpaper

Choose whether to display wallpaper. The default setting is “ON”.

7. Gapless Play

Choose whether to reduce the time intervals while switching one song to another. The default
setting is “OFF”.

8. Memory Play: set the way to continue playing the music:

Back to last song (Play from last song from its beginning);
Back to last position (Resume playing from the position of the last song);
Close (Disable memory playback function).

9. Powered-on Volume Setting: set the music playing volume each time after you turn on

the player:

Memory: The default value you set last time when you use the player;
Default: The default volume value setting is 30;
Customize: customize powered-on volume value. To set the specific value, find “Customize

powered-on volume” on “Music setting” interface and press button to enter the volume
value adjustment bar. The default value is 20.

System Setting

On system setting interface, you can scroll the wheel or press / to choose the setting
items. This includes: Language, Theme selection, Display setting, Bluetooth setting, USB mode,
Front size, Reset, Firmware update, and About the player. Then press button for further

operations and press button to return.

1. Language / Theme Selection

There are 9 available system languages (English / German / French / Italian / Japanese / Spanish /
Chinese / Korean) and 3 optional theme interfaces;

2. Front Size

Set system front size to Big / Medium / Small;

3. Display Setting: setting relevant to screen display:

Backlight time: the backlight will be out when it reaches the set time (press power button to

turn on the screen); the maximum value is “30 min”. The default setting is “1 min”;

Brightness: press button to enter the brightness value adjustment bar. Scroll the wheel or

press button / to adjust the value. The default setting is “50%”;

Idle shutdown: if there is no operation on the device, it will power off automatically when

reaches the setting time. The default setting is “5 min”;

Scheduled powered off time: the device will power off automatically when reaches the setting

time. The default setting is “OFF”.

4. Bluetooth Setting

While it’s on Bluetooth setting interface, choose “Bluetooth” and press to turn on/off
Bluetooth function. When the Bluetooth is enabled, the player will start scanning automatically
and related list will show:

Bluetooth name: the name of the device as a Bluetooth transmitter;
Hibylink: when Hibylink is on, Android users can control the device remotely on Hiby music

APP, such as play the music files, edit playlist, and add songs to “My favorite”, etc…

Please note:

A: Please visit our website to download the Hiby APP: www.surfans.net -> Driver -> “F20 MP3 ->

HibylinkAPP”, or please input link: https://bit.ly/3arsXgo;

B: HibyLink function currently only supports Android system (4.1 and above) smart phone. It

does not support IOS system.

High quality: turn on “high quality” for lossless sound quality transmission;
Bluetooth scanning: search the nearby devices that have turned on its Bluetooth. And the

searched device will be listed under “available device”;

Paired device: the devices that have successfully connected with the player. Scroll the wheel

or press / to choose from paired devices; press button to connect/disconnect;
press “M” button and choose “Yes” to delete the paired device;

Available device: the searched available Bluetooth devices. Scroll the wheel or press button

/ to choose from searched device then press button to connect.

5. USB Mode: when use USB cable connect player with PC, there are 2 optional modes:

USB mode: in USB mode, when player connected to computer, the cable can be used to

charge the player or transfer data;

Please Note:
If you want to play music while charging via computer, please long press button .

DAC mode: in DAC mode, the player can be used as USB-DAC. For the first time, you need to

install USB-DAC driver software on your Windows computer. Please visit website to download the
driver: www.surfans.net -> Driver -> “F20 MP3 DAC Driver”, or please input link:

https://bit.ly/3aqVJ0S.

Please Note:
MAC system can directly identify the device without having to install the software.

6. Reset

The choice “Format TF card” will delete all the files in micro SD card. If you choose “factory
default”, the player’s system setting will be restored to factory defaults (The files in Micro SD card
will be retained).

7. Firmware Update

1) Insert the TF card into the card slot, and use USB cable to connect player with PC;

2) Format the device and set the format to FAT32 on computer and copy the update.upt to

the TF card root directory;
Please contact us to get software and the instruction: [email protected]

3) On the player, choose “Firmware Update” on “System setting” interface with the button

to confirm and then the system will automatically restart and upgrade.

Please Note；
Do not operate the player during the upgrade process.

8. About the Player

You can see the used space, available space and firmware version.

Explorer

In “Explorer”, you are allowed to check all the files in the Micro SD card or OTG device.

Please Note:
To view files on OTG device, you need to connect OTG device to the player first. You can’t add song
to “my favorite” list on OTG device.

Line Out

F20 audio player with built-in mini-USB On The Go (OTG) port, it can read tracks and data

from OTG devices via USB-OTG cable (not included);
Under USB/DAC mode, this mp3 player can be used as a computer decoding amp;
With the lineout port, you can connect this player with amp like car stereo, vehicle audio

system and home audio via Auxiliary Audio Cable (not included).

The player can support analog audio output (line out). Connect one end of the standard 3.5mm
audio cable to the Line-out port of your player and the other end to the external audio player
device. At this time, when there is music playing on the player, the audio signal can be
transmitted to the external audio device.

Specifications

Item Name

F20 HIFI Music Player

Dimension

94 * 57 * 15mm

Weight

108g

Display

2.0 inches TFT Display (320 * 240)

Power

1500mA / 3.7V Lithium Battery

Charging Power

Input: 5V / 1A (Micro USB)

Audio Format

5V / 500 ~ 1000mA

Audio Parameter

Audio Format

APE (192kHz / 24 bit); WAV (192kHz / 32 bit);
WMA (192kHz / 24 bit);
Wma Lossless (96kHz / 24 bit);
FLAC (192kHz / 24 bit); DSD (5.6MHz / 1 bit);
DFF (5.6MHz / 1 bit);
Aiff / M4A / AAC / OGG / MP2 / MP3

Distortion

< 0.008%

SNR

103dB ±2dB

Frequency

20Hz – 20KHz

Dynamic Range

98dB

Earphone

Impedance

8Ω - 15Ω

Analog Output

3.5mm

Interface

Line Out Output

3.5mm

Data Interface

USB 2.0

Card Slot

Micro SD card up to 256GB

Working

Temperature

-5 ~ 40℃
OS

Windows XP / Vista / Win7/8.1 / Mac OS 10 / Linux 2.4.2 and above

If you have any problem about this player, please feel free to contact us: [email protected], we’ll
reply you within 24 hours.

FAQ & Troubleshooting

1. Can’t turn on the device?

Please check if your operation is right: long press the power button for about 3 seconds;
Please check whether the playing has run out of the power: connect the player to an adapter

and try again after charging 10 minutes;

If still can’t work, please contact our customer service: [email protected].

2. Player freezes?

Please press the power button for 8 seconds to restart the player. The blue indicator light will

be on and then light up again during the process.

3. Can’t hear anything when playing music?

Please check if the volume is too low;
Please check whether the headset has plugged in or whether headset damaged;
Please ensure that you plug headphone in headphone port, not line-out port;
Please check whether your music format is supported or whether it damaged;

4. Can’t download music files from computer?

Please check if the player has connected to computer;
Please check whether the player in USB mode:

Enter F20 player > system setting > USB mode, please choose USB

Please check whether the Micro SD card is correctly inserted and that the card not damaged;
Please check if the Micro SD card has enough storage space.

5. How to find the exact needed song quickly?

Enter F20 player > Category > Songs

Here long press “M” button, and you can quickly search to find exact song in alphabetical order.

6. Can I load and play audible books?

If the books are on your PC/laptop in a compatible file, the yes, you can load and play it.

7. Is there a song limit?

The player comes with 16GB SD card, and the player supports SD card up to 256GB. In this

way, the player can store about 15000 songs.

8. Can you adjust the volume on the device when using Bluetooth?

If your headphones are Bluetooth and have volume adjusting button, then yes.

9. Can this player work with iTunes? Is it compatible?

No, unfortunately, it is doesn’t compatible with iTunes. This functions more like an external

hard drier. You simply plug it in, an option to open it as a folder pops up, and you simply drag
and drop your music.

Please visit the website for your question:

https://www.lifewire.com/do-i-need-an-ipod-to-play-itunes-songs-2438427

10. How can the battery be replaced?

This player is sealed, and you can’t change the battery yourself.

If you have any trouble about battery, please always contact us: [email protected]

11. How to set shuffle playing mode?

Enter F20 player > Setting > Play mode

Here you can choose to play in order / repeat all / repeat 1 / shuffle.

12. How to enable the Bluetooth function?

Enter F20 player > System setting > Bluetooth setting > turn on Bluetooth function.

Turn on Bluetooth function on other Bluetooth device, and pair the device, you’ll see the
paired devices listed below.

Scroll the wheel or press / to choose from paired devices; press button to

connect/disconnect; press “M” button and choose “Yes” to delete the paired device.

13. Does the player have a bookmark?

Yes, the player does support bookmark function:
Enter F20 player > setting > memory play.
Here you can choose last song / last position / close this function.

14. Is it possible to create a playlist on the go without a computer?

Yes, but you can only add songs to “My favorite” list, and you can’t customize the playlist

name without a computer.

15. When would you adjust the gain setting rather than volume?

I have my gain setting on high and use the volume to control the audio output from aero to

max. High setting gives you a higher output. I think the gain setting is to adjust for different
headphones used with this player. Headphone impedance can range from 8 ohms to 64 ohms.
The 8 ohms would be louder at the same gain setting as 64 ohms.