Technical Data ...................................................................................................................................... 11
Thank you for purchasing a SureShade retractable shade for your boat.
Invented by boaters for boaters, SureShade is the new standard for shade on boats.
Our automated or manual retractable shade systems are featured on over 50 boat brands as factory or
aftermarket installations.
SureShade is the only U.S.-made telescoping marine sunshade on the market, with patents in the U.S., Canada,
Europe and China.
SureShade is committed to improving sun safety on boats with shade systems that give boaters more sun
protection... where and when they need it. http://sunsafeboating.com
MODEL AND SERIAL NUMBER TAG LOCATION
• <our shade system is identiȴed by the serial number located on the control box. Please do not remove
this label.
• The canvas is identiȴed by the white tag sewn into the canvas. Please do not remove this label.
CONTACT INFORMATION
CUSTOMER SUPPORT
We take pride in oering an unprecedented level of customer service to our boat builders, dealers and ȃ
most importantly ȃ the boaters who use our sunshade systems.
Whether you purchased your sunshade system as a factory-install option, an aftermarket installation through
your local boat dealer or directly from us, you can have conȴdence in continued customer service resources
from SureShade.
Should you require assistance with your SureShade installation, our technical experts are available from
9am - 5pm EST Monday through Friday via email at info@sureshade.com, or call us at 877-333-8323.
Further customer resources and information can be found on our website at:
http://www.sureshade.com/customer-resources/
SureShade provides the following Limited Warranty of its electric and manual sunshade awning systems.
SureShade warrants that the shade framework ȃ which consists of the actuator drive assemblies, crossbars,
roller assembly, mounts and in the case of an electric shade, the motors, controller and wire that connects the
actuators to the controller ȃ will be free from material defects and workmanship and will repair or replace, at
its sole discretion, any inoperable components that are reported within 3 years from the date of shade sale to
original purchaser ȃ boat builder, dealer or private boat owner.
SureShade will also replace, at its sole discretion, the canvas component of the shade system (electric or
manual) when reported defective within one year from the date of canvas manufacture as indicated on the
white manufacturer tag attached to the canvas (tag must remain attached for warranty purposes).
Exclusions to this limited warranty are as follows:
• Damage resulting from abuse, misuse, neglect, improper installation, improper operation, improper
maintenance, attempted repair e orts resulting in further damage, power surges, underpowering or
forcing operation in low voltage situations, improper stowage for ground transportation, inclement
weather or other act of nature.
• Damage resulting from leaving the shade extended unattended during inclement weather.
• Damage resulting from leaving shade extended in conditions that exceed the shade framework’s wind
rating of 50 mph (Applies to aft facing shade only. Forward shade must be stowed at all times while boat
is underway).
• Damage resulting from corrosion.
• Any shade product that has been altered or modiȴ ed from SureShade factory speciȴ cations.
• Any shade that’s installed without SureShade-supplied or approved mounting components.
• Removal and/or dismantling of the shade and its components (including actuator drive system) without
proper notiȴ cation to SureShade.
• Attempted controller reset that results in loss of controller memory, speciȴ cally the manipulation of dip
switches 1-4.
• Deterioration of the canvas thread and stitching.
• Travel time to/from boat to troubleshoot, repair and/or replace components.
• Labor cost and expenses associated with removal or reinstallation of other components in order to
access the shade product components.
• Any cost associated with production downtime or time spent troubleshooting or reviewing
troubleshooting documentation/videos.
• Excessive labor cost beyond recommended standard labor repair rates.
SureShade reserves the right to utilize reconditioned, refurbished, repaired or remanufactured products or
parts in the warranty repair or replacement process. Such products and parts will be comparable in function
and performance to an original product or part and warranted for the remainder of the original warranty
period.
In no event shall any repair or replacement under this Limited Warranty exceed the fair market value of the
product as of the date of the owner’s claim.
Acceptance of any product returned for any refund provided by SureShade shall not be deemed an admission
that the product is defective.
In order for a warranty claim to be deemed valid, the following information must be provided to SureShade
immediately after discovery of any defect:
• Description of the nature of the problem
• Details of the boat that the shade is installed on ȃ year, make, model and hull identiȴ cation number.
• Date of shade purchase, or in the case of factory install, date of boat purchase.
• Details of the installation ȃ Factory install" Dealer install" Private install"
SureShade will make every e ort to troubleshoot, determine root cause and fully resolve the issue, either
directly or with an experienced marine technician. SureShade is solely responsible for determining and
authorizing the remedial actions to be performed either by a SureShade technician or an experienced marine
technician approved by SureShade.
The remedy of repair or replacement of parts or materials that are found to be defective in factory materials
or workmanship covered by this limited warranty shall constitute the owner’s sole and exclusive remedy
against SureShade for any claims whatsoever of economic loss resulting from product failure.
Please contact us or call 877-333-8323 with any questions or concerns, or if replacement canvas or parts for
SureShade sunshade systems are needed.
ATF-SG Silent Glide shade is SureShade’s next-generation automated retractable sunshade system with
silent glide technology producing 85% less noise than the legacy SureShade ATF electric shade.
When extending or retracting the shade, SureShade ATF-SG produces sound that is virtually unnoticeable to
the human ear.
ATF-SG systems operate with 80% power requirement reduction over the previous Legacy ATF model. They
consist of a single power source which draws 3 amps at 12VDC (single 5-amp slow-blow fuse) rather than
drawing from two power sources that combine at 14 amps at 12VDC (single 15-amp fuse and another 5-amp
fuse) with the legacy system. The ATF-SG system also has the ability to operate down to 10.5VDC.
KEY BENEFITS OF SURESHADE ATF-SG SILENT GLIDE
• Silent shade operation ȃ 85% less noise
• 80% power requirement reduction
• Same look and feel ȃ seamless OEM transition at factory or upgrade for existing clients
UPGRADING TO ATF-SG SILENT GLIDE SHADE
Existing boat models equipped with SureShade ATF automated shade can easily be upgraded to the new ATFSG Silent Glide.
Upgrades will require the purchase of a new controller and both actuators. Installation is a direct ȴ t with no
other modiȴ cations needed.
For boat models not previously factory-equipped, SureShade ATF-SG Silent Glide shade is also available as an
aftermarket installation.
Dealers can earn both sales and installation service revenue by upgrading existing clients to ATF-SG Silent
Glide or when selling new aftermarket installations of SureShade.
For upgrade or aftermarket sales, contact SureShade directly:www.SureShade.com/boat-dealer-
inquiry or call 877-333-8323.
The words WARNING, CAUTION and NOTICE are used throughout this manual to highlight important
information. Be certain that the meanings of these alerts are known to all who install and operate this
equipment.
This safety alert symbol appears with most safety statements. It means attention, become alert, your safety is
!
Indicates a potentially hazardous situation that, if not avoided, could result in death or serious injury.
involved! Please read and abide by the statement that follows the safety alert symbol.
!
WARNING
!
CAUTION
Indicates a potentially hazardous situation that, if not avoided, could result in damage to product or equipment.
NOTICE
Indicates a situation which can cause damage to the components and/or the environment, or cause the equipment to operate
improperly.
OTE:NImportant information is noted to aid in the installation process.
IMPORTANT SAFETY MESSAGES
!
WARNING
Before installing and operating the retractable shade, be sure to read and understand the
content and safety messages in this manual.
Always wear OSHA-approved body, eye, ear and respiratory system protection. Never wear
loose clothing, jewelry or long hair when installing the retractable shade.
!
WARNING
Always keep hands and loose clothing clear of the actuators when extending/retracting the
shade.
IMPORTANT INSTRUCTIONS
• In the event of malfunction please visit http://www.sureshade.com/service-and-technicaldocumentation/ and review applicable videos and documentation before continuing to operate the
system or making any repairs. You may also submit a service request via email at info@sureshade.com.
Do not attempt to repair shade on your own or you could risk voiding the warranty.
• Never disassemble actuators without permission from SureShade factory or you will void warranty.
• Do not install the shade anywhere it will obstruct or interfere with the navigation lights or any other boat
accessories.
• When tensioning the canvas, refer to http://www.sureshade.com/service-and-technical-documentation/
for proper roller pre-load instructions. Improper tensioning can cause spring malfunction, which will
prevent the roller assembly from operating normally.
• Be sure that boat batteries are 100% charged before operating the shade.
• Your SureShade product has been designed and tested to withstand wind speeds of up to 50 mph.
However, it is recommended to retract the shade while underway.
• To protect the shade and components, always retract shade during inclement weather. Retracting the
shade when not in use will prolong the life of the canvas and components.
• Refer to the SureShade website for maintenance and winterization procedures. http://www.sureshade.
com/customer-resources/
• Never operate the shade without the crossbars attached.
• It is important to understand the Warnings, Cautions and Notices BEFORE starting the installation.
SAFETY WARNINGS
• Keep hands away from moving shade parts.
• Keep clear of shade while extending and retracting.
Safety labels must be legible to alert personnel of safety hazards. Replace any illegible or missing labels
immediately. Safety labels removed during any repair work must be replaced in their original position before
operating the shade.