Quick Start Guide
Smart DoorbellTroubleshooting
If I am not receiving calls/notications from my Sûrebell?
Check, whether your notifications are enabled on the Sure App and also in
device settings. Then, do check your Wi-Fi Strength. Finally, ensure that
your phone is not in power saving mode.
What can I do if the night vision feature is not functioning properly ?
Ensure that IR LEDs on the device are turned on (IR LEDs are near bell
button). ALS should not be covered
How does Theft Warranty work for the Sûrebell?
To avail the theft warranty, user must be on cloud package. Then,
in case of theft, please provide invoice copy and a First Information
Report copy form your local police station and mail it to support@
securewithsure.com
How long does the warranty of the Sûrebell last?
Warranty for the Surebell expires exactly 12 months from the date
of purchase.
Compliance
FCC statement:
This equipme nt has been tes ted and found t o comply with the limit s for a Class B digital devic e,
pursuan t to Part 15 of the FC C Rules. Thes e limits are design ed to provide rea sonable prote ction
against har mful interfer ence in a residential ins tallation. This e quipment gener ates, uses an d can
radiate radio f requency e nergy and, i f not installed an d used in accord ance with the inst ructions ,
may cause ha rmful interfe rence to radio com munications. H owever, there is no guara ntee that
interfere nce will not occur in a pa rticular insta llation. If this equipm ent does caus e harmful
interfere nce to radio or televisio n reception, whi ch can be determin ed by turning th e equipment of f
and on, th e user is encour aged to try to co rrect the int erference by o ne of the following mea sures:
- Reorient o r relocate the re ceiving antenna.
- Increase t he separatio n between th e equipment and r eceiver.
- Connec t the equipmen t into an outlet on a circ uit different fro m that to which the re ceiver
is connected.
- Consult th e dealer or an exp erienced radio/ TV tec hnician for help.
FCC Cautio n: Any changes o r modificatio ns not expres sly approved by th e party re sponsible for
compliance co uld void the user 's authorit y to operate this e quipment.
This device com plies with Part 15 of t he FCC Rules. Op eration is subje ct to the following tw o
conditions : (1) This device may not ca use harmful inte rference, a nd (2) this device mu st accept any
interfere nce received, in cluding interfe rence that may cau se undesire d operation.
IMPORTANT NOTE:
Radiation Exposure Statement:
This equipme nt complies with FCC r adiation expos ure limits set for th for an uncont rolled
environmen t. This equipme nt should be inst alled and opera ted with minimum dista nce 20cm
betwee n the radiator & you r body.
This transmi tter must not b e co-locat ed or operating in c onjunction with a ny other antenna o r
transmitter.
Countr y Code selec tion feature to b e disabled for pr oducts mar keted to the US/ CANAD A
While Using Sûrebell
- You can also choose to stop notification alerts through the app
if you wish not to be disturbed.
- Motion sensitivit y can also be adjusted through the Sûre app.
- Furthermore, selecting Motion settings in the app will help you
choose your region of interest. Drawing your own region-of-
-interest helps you to limit motion notifications that come for
movements only within that region.
- Use the ‘Manage User’ option to invite family members and
friends. This will allow them to use the device and receive
notifications from your device.
Please note, device once paired with chime enabled should not
be used without chime. (Warranty void)
While Using Sûrebell
Know Your Device
Speaker
Status LEDs
Two colour LEDs
in White and Blue
Camera
FOV 172º H , 130 º V
Ambient Light
Sensor (ALS)
BELL BUTTON
Press to make call
and ring doorbell
IR LEDs
For night vision
MIC
1 Motion detected in front of your Sûrebell will send notifications
to your smart phone.
2 Ringing the Sûrebell will give you a call notification on your
smart phone.
3 Sûrebell comes with IR LEDs and ambient light sensor ( ALS),
which is located next to the camera eye that allows the device to
be used in night mode.
App Usage
- The Sûre App is your gateway to access and use all of the
Sûrebell features.
- You can view live footage from your device by choosing the
Live View option in the app.
Know Led Patterns
DEVIC E BOOT UP
(S TATIC BL UE)
WRONG WIFI PASSWORD
(BLINKING BLUE )
DEVIC E IN CALL
(WHITE SPIN NING)
CONFIGURATION MODE
(WHIT E FLOWERY PATTERN)
LOW WIFI SIG NAL
(S TATIC BL UE)
DEVIC E READY TO USE
(S TATIC WHI TE LIG HT)
ONLY WHEN ADDING A DEVICE OR CHANGING WIFI PASSWORD
Before you get started, we suggest you to watch installation video
at www.securewithsure.com/support/videoguides
1 Check for a strong WiFi connection, near the installation of your
smart doorbell, or use a wifi extender.
2 Make sure that your package includes the Sûrebell, two small screws
with silicone back cover, three mounting screws, three plastic rivets,
O -ring wire and a screw driver.
3 Make sure that your wiring is connected to a mechanical doorbell
chime with a minium voltage of 220/230/240 VAC
4 Do not use Surebell without chime, if installed with mechanical
doorbell chime. Failing to do so will cause damage to the Sûrebell and
void the warranty.
5 Suggestive height of installation is 3.5/4 feet to have full coverage of
a tall person standing two feet away from bell.
Before You Begin
7 Download the Sûre App from the Play store or Itunes.
8 Follow the Sign up process and establish the admin. Only admin can
then provide access to other users.
9 Start by adding a new device to your account from your app, to your
home Wi-Fi network. (Log on to www.securewithsure/support/
videoguides)
10 With Sûre app, you can now begin using your Sûrebell and all the
incredible features that come along with it.
You’re Almost There
SCAN TO DOWNLOAD
Plastic rive t for wall inserts
Connec ted AC wire to O-rin g wire
Mounting scr ew placed (in white)
Before you can start using the Sûrebell, it must be physically installed
and integrated to your home network.
1 If, you have an existing doorbell, remove it and make sure that the
two wires used to connec t your doorbell button remain exposed.
2 Mark and drill the appropriate holes in the wall for the mounting
bracket. Line the bracket against the wall where you would like to
install the doorbell. Using the bracket as a guide, mark the wall with
the three corresponding holes for the screws.
3 Remove the mounting bracket, and drill three holes slightly smaller
than the wall anchors. Push in the three inside plastic rivets
included in the box, use a soft face hammers if needed.
4 Attach the dual live wires to the O-ring wire provided. Put AC screw
in Metal O-ring , connect AC wire to O-ring wire and fasten AC
screws placed at the back of your Sûrebell .
5 Place the back panel on the wall, considering the holes and tighten
the screws.
6 Attach the device to the installed back panel and tighten the screws
on the left, top and right regions.
Getting Started
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