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Guardian3 QR

SureCall Guardian3 QR User And Installation Manual

SureCall Guardian3 QR (Quick Response)
™
User and Installation Guide
Public Safety Bands BDA for First Responders
Supports 700 MHz (FirstNet Ready), 800 MHz and 900 MHz SMR
The SureCall Guardian3 QR signal booster is a 90.219 Class B Device. Under Section 90.219(d)(5) of the Commission’s rules, all Part 90 Class B signal booster installations must be registered with the FCC. In February 2013, as part of the Commission’s efforts to support the continued use of signal boosters in the Private Land Mobile Radio Services and Public Safety Radio Services, the Commission adopted a registration requirement for existing and future Part 90 Class B signal booster installations. The Commission found that a Class B signal booster registration system would be a valuable tool to help resolve interference should it occur.
All Part 90 licensees and signal-booster operators must register existing Part 90 Class B signal boosters with the Commission by November 1, 2014. In addition, any new Class B signal booster installed after November 1, 2014 must be registered prior to operation.
Filing Registrations. To register a Part 90 Class B signal booster, go to the Part 90 Signal Booster Registration and Discovery page at www.fcc.gov/signal-boosters/registration. Enter an FCC Registration Number (FRN) and Password in the upper-right corner of the screen. Then click on “LOGIN.”
On the Signal Booster Information page, enter either (1) latitude and longitude (in decimal degrees) of the booster location and click on the “Get Address Info” button; or (2) the booster, city, and state, and click on the “Get Lat/Long button. The registration tool will provide a map of the booster location to verify the location is correct. Next, check the box(es) for the frequencies within the operating range of the signal booster and enter at least one call sign associated with the booster.
Then enter the ler’s Company Information (Company Name, Company Attention, Address, Email registration, enter Signature Information (Title, Name), and click “Submit.” The system will generate a conrmation, including a booster ID
number, which you may print for your records. Each booster must be submitted separately. Using the links in the upper-
right corner of the Signal Booster Conrmation page, you can “Add a Booster,” “View Your Boosters” or “Log out.”
Accessing Registrations. Each registration will be available to the public on the same day it is led with the Commission. Registrations may be accessed at: www.fcc.gov/signal-boosters/registration. Click on “View All Boosters” from the Part 90 Signal Booster Registration and Discovery page. The registrations can be searched and sorted by booster ID number,
name of the ler, city, county, state, zip code, latitude/longitude, or call sign.
For further information please contact the FCC Licensing Support Hotline at (877) 480-3201 or submit an online help request at https://esupport.ffc.gov/onlinerequest.htm. Support hours are Monday thru Friday, 8:00–6:00 p.m. Eastern Time, except for Federal holidays.
2
FCC Notice
3
Table of Contents
Chapter 1: Introduction & Overview...........................................................................................................................................4
1.1 Product Overview .....................................................................................................................................................................................4
1.2 Package Contents ....................................................................................................................................................................................4
1.3 Additional Items Needed ..........................................................................................................................................................................4
1.4 Key Features & Benets ...........................................................................................................................................................................4
1.5 Optional Accessories ...............................................................................................................................................................................5
1.6 How it Works .............................................................................................................................................................................................6
1.7 FCC and IC Compliance .........................................................................................................................................................................6
1.8 Single vs. Multiple Carrier Operation .......................................................................................................................................................6
1.9 A Word About Safety ................................................................................................................................................................................6
Chapter 2: BDA Interface & Connections ..................................................................................................................................7
2.1 Guardian3 QR BDA Interface Overview ..................................................................................................................................................7
2.2 RF Interfaces (A1 & A6) ............................................................................................................................................................................8
2.3 Power Interface for 110VAC or UPS Output (A5) .....................................................................................................................................8
2.4 RS-232 Interface for UPS (A3) ..................................................................................................................................................................9
2.5 Alarm I/O Interface (A2) .........................................................................................................................................................................10
2.6 Ethernet Interface (A4) ...........................................................................................................................................................................12
2.7 USB Interface .........................................................................................................................................................................................12
2.8 Alarm LEDs (A8) ....................................................................................................................................................................................13
Chapter 3: Planning the Installation.........................................................................................................................................14
3.1 Installation Overview ..............................................................................................................................................................................14
3.2 Exterior Antenna .....................................................................................................................................................................................15
3.3 Interior Antennas ....................................................................................................................................................................................16
3.4 Antenna Separation ................................................................................................................................................................................17
3.5 Locating the BDA ...................................................................................................................................................................................18
3.6 Accessories ............................................................................................................................................................................................18
3.7 Need Help? ............................................................................................................................................................................................19
Chapter 4: Installation..............................................................................................................................................................20
4.1 Soft Installation .......................................................................................................................................................................................20
4.2 Exterior Antenna .....................................................................................................................................................................................20
4.3 Interior Antennas ....................................................................................................................................................................................21
4.4 Mounting the BDA ..................................................................................................................................................................................22
Chapter 5: Conguration & Testing ..........................................................................................................................................23
5.1 Powering on the BDA .............................................................................................................................................................................23
5.2 DIP Switch Conguration ........................................................................................................................................................................23
5.3 Band LED Conditions .............................................................................................................................................................................25
5.4 Testing & Troubleshooting .....................................................................................................................................................................26
Chapter 6: Alarm Interface, Denitions & Conditions ..............................................................................................................27
6.1 Interface & Diagrams .............................................................................................................................................................................27
6.2 Summary Alarm Trigger Conditions .......................................................................................................................................................27
6.3 Alarm LED Descriptions .........................................................................................................................................................................29
Chapter 7: Sentry Conguration & Monitoring .........................................................................................................................30
7.1 Sentry Software Introduction ..................................................................................................................................................................30
7.2 Software Installation ...............................................................................................................................................................................30
7.3 Hardware Installation ..............................................................................................................................................................................34
7.4 Conguring the Booster System .............................................................................................................................................................36
Chapter 8: Safety And Compliance .........................................................................................................................................42
8.1 FCC Compliance ...................................................................................................................................................................................42
8.2 A Word About Safety ..............................................................................................................................................................................42
Chapter 9: Specications.........................................................................................................................................................43
Chapter 10: Warranty ..............................................................................................................................................................44
10.1 Warranty Periods ..................................................................................................................................................................................44
10.2 Three-Year Product Warranty ...............................................................................................................................................................44
10.3 Limitations of Warranty, Damages and Liability ...................................................................................................................................45
4
Introduction & Overview
CHAPTER 1: INTRODUCTION & OVERVIEW
1.1 Product Overview
SureCall’s Guardian3 QR is a bi-directional communications amplier for police headquarters, re stations, hospitals, and other rst-responder facilities. The BDA services the full public safety 700MHz and 800MHz bands, and the 900MHz SMR frequencies (Specialized Mobile Radio Service).
The Guardian3 QR signicantly improves the quality of crucial rst-responder communications in buildings with weak
signal strength. For optimal coverage, the BDA uses built-in safeguards to eliminate interference to public-safety
networks. It meets NEMA 4 type requirements, and is upgradable in the eld. Plus, the Guardian3 QR offers the
industry’s best three-year warranty available.
The Guardian3 QR is enclosed in a NEMA-4 compatible housing, and enhances the coverage area of rst responder
radio communications for in-building applications. It is equipped with bi-directional paths (down-link & up-link) for
transmit and receive frequencies, and advanced ltering technology for low-noise amplication of signals.
1.2 Package Contents
Your BDA box contains the following items:
• Guardian3 Bi-directional Amplier
• NEMA-4 rated housing
• Mounting kit
• DC power supply
• Wall anchors
1.3 Additional Items Needed
The Guardian3 QR needs the following additional components for a complete install:
• External antenna
• Lightning protector
• Cable splitter if installing multiple antennas
• Sufcient SC-400 ultra-low loss interior/exterior cable, 50 ohm
• Multiple antennas (omnidirectional domes and/or panels by SureCall)
• Grounded surge suppressor for DC power supply
1.4 Key Features & Benets
• Suitable for large areas up to approximately 80,000 square feet depending on outside signal strength.
• Extends signals in areas with poor coverage due to geographical location and/or building design.
• Powerful in-building BDA with 31dB of adjustable gain level.
• NEMA-4 rated amplier housing. No additional NEMA enclosure required.
• Integrated 7-pin alarm and UPS port for external battery backup.
• Power control maintains maximum output power at 26 dBM.
5
• Automatic oscillation detection and protection system powers down the BDA to prevent harmful radio interference.
• Automatic gain control (AGC).
• Features built-in SureCall Sentry remote-monitoring system with Ethernet port.
1.5 Optional Accessories
SureCall provides many optional features and accessories for the Guardian3 QR Amplier. See table below:
Splitters and Couplers
SC-WS-2 Wide Band 2 Way Splitter
SC-WS-3 Wide Band 3 Way Splitter
SC-WS-4 Wide Band 4 Way Splitter
SC-C-6 -6dB Coupler
SC-C-10 -10dB Coupler
Outdoor Antenna Options
SC-288W Wide Band Omni-directional 50 ohm Fiberglass Antenna 3 to 4dBi (includes mounting kit, 698-2700 MHz)
SC-230W Wide Band Yagi Directional 50 ohm Antenna 10 to 11dBi gain (includes mounting kit, 698-960 & 1710-2700 MHz)
Inside Antenna Options
SC-222W Wide Band Dome 50 ohm Antenna - 3 to 4dBi (includes mounting kit, 698 -2700 MHz)
SC-248W Wide Band Panel 50 ohm Antenna - 7 to 10dBi (includes mounting kit, 698-2700 MHz)
Plenum Cable
SC-PL-30FT 30' SC400 Ultra Low Loss Coax Plenum Fire Rated Cable with N-Male connectors - Orange
SC-PL-75FT 75' SC400 Ultra Low Loss Coax Plenum Fire Rated Cable with N-Male connectors - Orange
SC-PL-1000FT 1000' SC400 Ultra Low Loss Coax Plenum Fire Rated Cable - Orange
Ultra Low Loss Cable
SC-006-1000 1,000' SC600 Ultra Low Loss Coax Cable. Connectors not included - Black
Accessories & Connectors
SC-LP Lightning Protector
SC-ATNR-5 5 dB RF Attenuator
SC-ATNR-10 10 dB RF Attenuator
SC-ATNR-20 20 dB RF Attenuator
SC-CN-09 N Male Crimp Connector, 400 and Plenum Cable
SC-CN-12 N Male to N Male Connector
SC-CN-16 N Male Connector, 600 Cable
SC-Mount-Pole L Bracket mount with U bolt hardware for donor antenna mount to J-bar
SC-Mount-JBar Steel 1 inch J-Bar mount for donor antenna. Antenna mount not included
Introduction & Overview
6
1.6 How it Works
The Guardian3 QR amplies signals that reach a building from the nearest radio tower, and from radios inside the
building going back to the tower. This compensates for weak reception caused by distance, topography, building
structure, etc. The BDA receives the signal from an outside antenna, amplies that signal, and then rebroadcasts it
via antenna(s) inside the building, where it can then be picked up by radios inside. In the reverse direction, interior
antennas also pick up signals coming from radios, where they are amplied by the BDA, and then passed to the
exterior antenna for rebroadcast back to the tower.
1.7 FCC and IC Compliance
This is a Class B device. The product has been tested and found to comply with the Booster Requirements per FCC Part 90. The product has also been tested and found to comply with the Industry Canada (IC) RF Exposure Requirements, pursuant to IC RSS-131.
1.8 Single vs. Multiple Carrier Operation
SureCall’s rated output power of this equipment is for single-carrier operation. It is recommended that you factor in loss when dealing with multiple carrier signals. We suggest 3 to 5 db loss factor.
1.9 A Word About Safety
Follow all safety precautions in this manual. This information is designed to prevent personal injury, equipment
malfunction, and/or radio interference. You are responsible for ensuring a safe installation.
Your installation may require working in high locations such as roofs and/or ladders. Follow applicable safety
regulations and best practices to avoid falling. Take care not to drop objects from any high area. Cordon off ground areas directly below the section of roof you are working on, or below your ladder whenever possible.
In addition, as a qualied installer, you are responsible for knowing and following all applicable codes and regulations
and for obtaining all required permits and inspections.
Always use appropriate personal protective equipment such as goggles, gloves, hard hat, etc. as needed, and as required.
WARNING: FAILURE TO EXERCISE CAUTION WHEN
WORKING IN HIGH AREAS COULD CAUSE A FALL AND
PERSONAL INJURY.
Introduction & Overview
7
BDA Interface & Connections
CHAPTER 2: BDA INTERFACE & CONNECTIONS
2.1 Guardian3 QR BDA Interface Overview
Interface
Type
Denition Description
A0 Grounding lug Grounding lug
A1 OUTSIDE N Female for OUTSIDE cable and antenna
A2 ALARM I/O To Fire Department Control Box.
A3 RS-232 To UPS, Reserved for communication with UPS
A4 ETHERNET Remote Monitoring Ethernet Port
A5 POWER 110VAC Connect to 110VAC or 110V of UPS output
A6 INSIDE N Female for INSIDE cable and antenna
A7 USB USB port found on top of the BDA. Used to initialize the network connection devices
A8 Alarm LEDs See Chapter 6 for details
A1 A2
A3
4A
A5
A8
A0
A6
A7 USB on top of BDA
8
BDA Interface & Connections
2.2 RF Interfaces (A1 & A6)
A1 — N-type Female for OUTSIDE
cable and antenna
A6 — N-type Female for INSIDE
cable and antenna
2.3 Power Interface for 110VAC or UPS Output (A5)
A5 –– Female 110VAC on BDA Male 110v Connector Used for External
Power Source (110VAC or UPS Output)
1
2
3
L
N
E
1
2
3
L
N
E
Female 110v (A5) Pinout Diagram Male 110v Pinout Diagram
9
BDA Interface & Connections
Pin Number Denition Full Name Color Note
1 L Live Wire Black
2 N Neutral Wire White
3 E Earth Wire Green
2.4 RS-232 Interface for UPS (A3)
Female RS-232 Connector on BDA Male RS-232 Connector
Used for UPS Communications
RS-232-RXD: To TXD of U PS
RS-232-TXD: To RXD of UPS
NC： No connection
NC: No connection
GND
3
4
5
1
2
1
2
3
4
5
RS-232-RXD: To TXD of U PS
RS-232-TXD:
To RXD of UPS
NC： No connection
NC： No connection
GND
Female RS-232 (A3) Pinout Diagram Male RS-232 Connector Pinout Diagram
Pin Number Denition Full Name Color Note
1 RS-232-RXD RS-232 Receive Data NG External connection to TXD of UPS
2 RS-232-TXD RS-232 Transmit Data NG External connection to RXD of UPS
3 NC No connection NG
4 NC No connection NG
5 GND Ground NG
10
BDA Interface & Connections
2.5 Alarm I/O Interface (A2)
Female Alarm Connector on BDA (A2) Male Alarm Connector for Transfer
to Fire Department Control Box
External Alarm IN 1
External Alarm IN 2
Dry Contact VSWR Alarm (Outside Antenna)
Dry Contact RF Module Summary Alarm (Normally Closed)
External Alarm IN GND
Dry Contact VSWR Alarm (Inside Antenna)
Dry Contact RF Module Summary Alarm (Normally Closed)
2
1
5
4
3
76
External Alarm IN 1
External Alarm IN 2
Dry Contact VSWR Alarm(normally
closed)
Dry Contact RF Module Summary Alarm
(Normally Closed)
External Alarm IN GND
Dry Contact VSWR Alarm(normally
closed)
Dry Contact RF Module Summary
Alarm (Normally Closed)
Female Alarm (BDA) Connector Pinout Diagram
11
BDA Interface & Connections
1
2
3
4
5
67
External Alarm IN 1
External Alarm IN 2
Dry Contact VSWR Alarm(normally
closed)
Dry Contact RF Module Summary Alarm
(Normally Closed)
External Alarm IN GND
Dry Contact VSWR Alarm(normally
closed)
Dry Contact RF Module Summary
Alarm (Normally Closed)
Male Alarm Connector Pinout Diagram
Pin Number Denition Color
1 External Alarm IN 1 Black
2 External Alarm IN 2 Red
3 Dry Contact VSWR Alarm
(Outside Antenna)
White
4 Dry Contact RF Module Summary Alarm
(Normally Closed)
Green
5 External IN GND Orange
6 Dry Contact VSWR Alarm
(Inside Antenna)
Blue
7 Dry Contact RF Module Summary Alarm
(Normally Closed)
Brown
External Alarm IN 1
External Alarm IN 2
Dry Contact VSWR Alarm (Outside Antenna)
Dry Contact RF Module Summary Alarm
(
Normally Closed)
External Alarm IN GND
Dry Contact VSWR Alarm (Inside Antenna)
Dry Contact RF Module Summary
Alarm (Normally Closed
)
12
BDA Interface & Connections
2.6 Ethernet Interface (A4)
Female Ethernet Port (RJ-45) on BDA
Hidden Under Yellow Cap
Male Ethernet Connector
For Data Transfer
2.7 USB Interface
The USB connector is on top of the Guardian3 unit, below the DIP switches, as shown below.
13
BDA Interface & Connections
As shown, the NEMA housing must be open to gain access to this port. The interface is used to initialize network connections using a computer. Be sure to unplug the USB cable after the network initialization is completed.
TO A7
TO
Computer USB
2.8 Alarm LEDs (A8)
Status Description Note
POWER
Green ON Normal
OFF Missing Power
ALARM1
Red ON NO
Reserved for: Battery
undervoltage Power AC off
Battery charge
OFF Normal
ALARM2
Red ON
RF Module Summary:
Over-current
Osc alarm
Over-power
OFF Normal
ALARM3
Red ON VSWR Alarm
OFF Normal
14
Planning the Installation
CHAPTER 3: PLANNING THE INSTALLATION
3.1 Installation Overview
Typically, a BDA installation follows these steps:
1. Decide what type of exterior antenna to use, and where to mount it. You will use either an omnidirectional antenna,
mounted vertically, or a directional Yagi antenna, pointed directly at the radio tower (line of sight). The antenna will
normally be mounted on the wall or roof of the building with the strongest signal. A grounded lightning protector is
required between the exterior antenna and the BDA.
2. Decide where to mount the interior antenna(s), being sure to take separation requirements into account. Long,
narrow spaces benet most from directional at-panel antennas, while more square spaces benet more from
omnidirectional dome antennas.
3. Decide where to mount the BDA. This should be in a secure indoor location near a grounded power source.
4. Decide where to route the cables between the exterior antenna and the BDA and between the BDA and interior
antennas.
5. Install the antennas as described in their respective Installation Manuals.
6. Route the cables to the BDA location.
7. Install the BDA as described in this manual.
8. Power on the BDA and perform conguration and testing explained in Chapter 5.
Important Installation Safety Precautions:
CAUTION: FAILURE TO PROPERLY INSTALL A
LIGHTNING PROTECTOR CAN RESULT IN DAMAGE
TO THE BDA, ANTENNAS, AND WIRING.
• Some components may be heavy and/or bulky. Always use proper lifting and carrying techniques when handling
components, especially when working on a ladder, roof, or other area with a fall hazard.
• The exterior antenna must not be co-located or operating in conjunction with any other antenna.
• Always use a properly installed SureCall lightning protector between the exterior antenna and the BDA.
• Always power off the BDA before working on the roof of the building, or anywhere in close proximity to the external antenna.
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