SureCall Fusion5X User Manual

™

Voice and 4G LTE Signal Booster Kit for Large Buildings

User Guide

Fusion5X

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [e-mail]

32

Thank you for purchasing SureCall’s Fusion5X cellular signal booster kit. Fusion5X was specically designed
to eliminate frustrations over dropped calls, limited range and slow data rates by amplifying incoming and
outgoing cellular signals in buildings up to 20,000 square feet.

The Fusion5X provides enhanced cellular signals for multi-carrier voice and 4G LTE data.
If you have any questions during setup, please reach out to our US-based experienced support technicians:

Call: 1-888-365-6283

Email: [e-mail]

Or, chat: www.surecall.com, 7:00 am – 5:00 pm PST, Monday – Friday

Watch installation,

optimization and

troubleshooting

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Table of Contents

How It Works .......................................................................................................................................................4

Package Contents ...............................................................................................................................................5

Before Installation ................................................................................................................................................7

Installation Overview ...........................................................................................................................................7

Step 1. Find the area with the Strongest Signal .................................................................................................8

Step 2. Install the Outdoor Antenna ....................................................................................................................8

Step 3. Install the Indoor Antennas ..................................................................................................................10

Option A: Install Indoor Dome Antennas ...........................................................................................................10

Option B: Install Indoor Panel Antennas ...........................................................................................................11

Step 4. Install the Signal Booster ......................................................................................................................13

Booster Hardware .............................................................................................................................................14

LED Indicators ...................................................................................................................................................14

If you Want to Improve Coverage ......................................................................................................................15

Troubleshooting .................................................................................................................................................15

Specications ....................................................................................................................................................16

Kitting Information .............................................................................................................................................17

Three-Year Product Warranty ............................................................................................................................18

FCC, IC and Safety Information ........................................................................................................................18

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [e-mail]

Table of Contents

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [e-mail]

54

How It Works

How It Works

SureCall’s Fusion5X is a high-quality bidirectional signal booster that enhances cellular signals to areas that

are prone to weak cellular coverage.

Fusion5X works with two antennas:

 An outdoor antenna that communicates with the cell tower.

 An indoor antenna that communicates with your cell phone.

Signals sent from a cell tower are received by the outdoor antenna, amplied by the booster and then sent
to your phone via the indoor antenna. When your phone transmits, the signal is sent to the indoor antenna,
and then sent to the cell tower via the outdoor antenna.

Package Contents

Package Contents

1. Unpack all package contents. For missing or damaged items, contact your reseller.

2. Turn over the signal booster and record the model and serial number for reference:

Serial #: _______________________________________________________________________________________

Purchase Date: _________________________________________________________________________________

Keep the carton and packing material to store the product in case you need to return it.

Standard Fusion5X signal booster packages include the following items:

• One SureCall Fusion5X booster

• One power supply

• Five 75 ft. lengths of SC-400 coax cable (One connects outdoor antenna to booster and four connect the

Indoor antennas to the signal booster via four-way splitter)

• One 30 ft. SC-400 cable (to connect the booster to the 4-way splitter)

• One four-way splitter

• One Outdoor Omni antenna

• Four Indoor antennas (either Dome or Panel)

Warning: Unauthorized antennas, cables, and/or coupling devices are prohibited by FCC new rules. Please contact the FCC for details: 1-888-CALL- FCC. Changes

or modications not expressly approved by SureCall could void the user’s authority to operate the equipment.

Dome (x4) Panel (x4)

Booster & Power supply (x1)

Fusion5X

Omni (x1)

Outdoor antenna

Outdoor antenna (options)

Kit option



Kit option





Indoor Antenna

Option 2



Outdoor Antenna



Indoor Antenna

Option 1

Cable

75 ft. SC-400 (x5)

Cable & splitter

30 ft. SC-400 (x1)

OR

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [e-mail]

SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [e-mail]

76

Note: Fusion5X is available in two kits that are customized to your particular needs. Please determine which
kit you have from the following list:

Model Package Options

SC-PolyXH/O-72-OD4-Kit

One amplier with power supply, one outdoor omni antenna, four indoor dome antennas, ve
75 ft. lengths of SC-400 low loss coax cable and one 30 ft. SC-400 cable with 4-way splitter

SC-PolyXH/O-72-OP4-Kit

One amplier with power supply, one outdoor omni antenna, four indoor panel antennas, ve
75 ft. lengths of SC-400 low loss coax cable and one 30 ft. SC-400 cable with 4-way splitter

For a detailed description, see Kitting Information on page 17.

Antenna Type Model No. Usage Coverage

Outdoor Omni

Antenna

SC-288W

Omni antennas are the ideal solution for sending/receiving
signal from all directions.

Indoor Dome Antenna SC-222W

Dome antennas, generally ceiling-mounted, are omni­directional, sending/receiving signal in all directions indoors.

Indoor Panel Antenna SC-248W

Panel antennas, generally wall-mounted, provide directional
indoor coverage.

Package Contents

Before Installation

Step 1. Make sure you have positioned the booster close enough to an existing electrical outlet.

Step 2. Make sure you have sucient cable length between proposed outdoor antenna location and booster

connector.

Step 3 Make sure you have sucient cable length between proposed indoor antenna location and booster con-

nector. Additional cable may be purchased if needed.

Installation Overview

Step 1. Find the outside area that has the strongest signal. (See page 8).

Step 2. Install the outdoor antenna in the area identied in step 1. (See page 8).

Step 3. Install the indoor antennas where increased signal is needed. (See page 10).

Step 4. Mount the signal booster, connect the outdoor and indoor antenna cables to the signal booster, and

connect the booster to an AC power source. (See page 13).

Before You Install

FCC 27.5 (d)(4) Statement: Fixed, mobile, and portable (hand-held) stations operating in the 1710-1755 MHz band as well as mobile and
portable stations operating in the 1695-1710 MHz and 1755-1780 MHz bands are limited to 1 watt EIRP. Fixed stations operating in the
1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations operating in these
bands must employ a means for limiting power to the minimum necessary for successful communications.

Kit option



Kit option



SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [e-mail]

Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prex on all of our antennas, cables and acces-

sories from CM to SC-.