WARRANTY
SureCall Force-5 Cellphone-Mate, Inc. Page 17
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Warranty
Two-Year Product Warranty
Cellphone-Mate warrants its products for two years from the date of purchase against defects in
workmanship and/or materials.
Products returned by customers must be in their original, un-modified condition, shipped in the original or
protective pack aging with proof-of-purchase documentation enclosed, and a Return Merchandise
Authorization (RMA) number printed clearly on the outside of the shipping container.
Buyers may obtain an RMA number for warra nt y retur ns by calli ng t he Cellphone-Mate Return Department
toll-free at 1-888-365-6283. Any returns received by Cellphone-Mate without an RMA number clearly printed
on the outside of the shipping container will be returned to sender. In order to receive full credit for signal
boosters, all accessories originally included in the signal boo ste r box must be returned with the signal
booster. (The Buyer does not need to include accessories sold in addition to the signal booster, such as
antennas or cabl es. )
This warranty do es not ap ply to any product determined by Cellphone-Mate to have been subjected to
misuse, abuse, neglect, or mishandling that alters or damages the product’s physical or electronic properties.
Cellphone-Mate warrants to the Buyer that each of its products, when shipped, will be free from defects in
material and work m ans hi p, an d will per form in full accordance with appli c able specificati ons . The limi t of
liability under this warr ant y is, at Cellphone-Mate’ s opt io n, to rep ai r or re place any product or part t her eof
which shall within TWO YEARS of purchase as determined by examination by Cellphone-Mate, prove
defective in material and/or workmanship. Warranty returns must first be authorized in writing by CellphoneMate. Disassembly of any Cellphone-Mate, Inc. product by anyone other than an authorized representative of
Cellphone-Mate voids this warranty in its entirety. Cellphone-Mate reserves the right to make changes in any
of its products without incurring any obligation to make the same changes on previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all
products returned to Cellphone-Mate for repair, and Cellphone-Mate will pay the return shipping with the
exception of products returned from outside the United States, in which case the Buyer will pay the shipping
charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise,
which are found to meet the applicable specifications or which are not defective or not covered by this
warranty.
Products sold by Cellphone-Mate shall not be considered defective or non-conforming to the Buyer’s ord er if
they satisfactorily fulfill the performance requirements that were published in the product specification
literature, or in accord anc e wit h samples provided b y Cellphone-Mate. This warranty shall not apply to any
products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse.
Cellphone-Mate makes no warranty whatsoever in respect to accessories or p arts no t suppl i ed by it.