Cellular signal booster kit with combined
booster and indoor antenna
• Flare Omni kit for voice & 4G data (US)
• Flare Yagi kit for voice & 4G data (CANADA)
• Flare-C Yagi kit for voice & text signal (CANADA)
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Introduction
Thank you for purchasing SureCall’s Flare cellular signal booster kit. SureCall’s Flare was specically designed to
eliminate frustrations over dropped calls and limited range by amplifying incoming and outgoing cellular signals in
homes and oces.
If you have any questions during setup, please reach out to our US-based experienced support technicians:
1. Prior to securing the location of any booster parts, a “soft install” is recommended as adjustments may be
needed to optimize performance.
2. Your planned location for the booster (central to where signal is needed) should be near an existing electrical outlet.
3. Ensure adequate separation between the planned locations of the booster and outside antenna (at least 30 ft.).
4. Ensure sucient cable length between the outside antenna location and booster location. The length of the
provided cable is 50 ft.
Installation Overview
Step 1. Find the outside area with the strongest signal.
Step 2. Install the outside antenna
Step 3. Place the Flare on a table or desktop, center of the area where signal is needed.
Step 4. Connect the booster to an AC power source.
FLARE INSTALLATION
Step 1. Find the Area With the Strongest Signal
Finding Your Strongest Cellular Signal
Using your phone, identify the outside location with the strongest signal. Generally, this is found on the side facing
your nearest cell tower and as high as possible.
For specic dB signal measurements, use the methods below. Note that dB measurements appear as a negative
number where the closer to 0, the stronger the signal (eg. -100 dB would be considered a weak signal while -65 dB
a strong signal).
• Apple iPhones: Dial *3001#12345#* and press Call. In the top-left corner, a dB number appears instead of
bars.
• Android devices:
download the app
“Network Signal Info” in
the Google Play store.
After identifying the area of strongest signal, choose the surface where you will mount the outside antenna.
Using the provided hardware, mount the outside antenna at the highest possible elevation, allowing a minimum
separation of 25 feet from the planned location of the booster.
Once the outside antenna is secured, connect one end of the provided cable to the outside antenna and tighten the
connection.
Do not collocate antennas or operate the outdoor antenna with any other antenna or signal booster.
Option A: Omni Antenna
The omni antenna is omni-directional, which receives and sends signals in a 360º radius.
The provided hardware allow for either a surface mount or pole-mount.
Mount antenna to a vertical surface:
1. Using vertical plate of bracket, mark position of desired placement. The omni
antenna should be mounted in an upright position (See “Omni Outside Antenna Install
Illustration” on page 7)
2. Unscrew nut from end of stucco screw and remove it along with lock washer and
regular washer.
3. Place vertical plate into desired location and tap the screws, head rst, along with
sleeve, into stucco 1/2 to 5/8 inches deep into place.
4. In this order, place washer, lock washer and nut on each screw and tighten until
secure. When tightening screw, sleeve will expand to secure plate.
5. Remove screws from antenna base and use to secure antenna onto horizontal plate.
6. Connect antenna to one end of the provided RG6 cable and tighten the connection. Run the cable along route
to planned location of your booster.
Omni antenna with
surface mount hardware
Pole-mount hardware
Note: Alternate screws may be required for diering surfaces such as wood or concrete.
Before installing a Yagi, or directional antenna, note that the antenna
should be mounted on a pole or pipe (not provided), at the highest possible
location and mounted horizontally, aimed in the direction of your nearest
cell tower. To nd the location of your carrier’s closest cell tower, go to
www.antennasearch.com.
Ensure that the mounting area has at least a 12-inch radius clear of
obstructions and other radiating elements and orient the antenna with the
drip hole at the bottom.
Once you have identied your install location, assemble the u-bolt, bracket,
nuts and washers onto a pole or pipe (not provided) as shown in the
illustration. Keep the connections loose enough to allow the antenna to
rotate until the optimum direction is found.
Once the outside antenna is secured to a pipe or pole, connect antenna
to one end of the provided RG6 cable and tighten the connection. Run the
cable along route to planned location of your booster.
Place the booster in a central location where signal is needed and at least 25 ft. from the outdoor antenna location.
When placing the booster, note that further separation between the booster and outside antenna will increase
booster performance. Connect the open end of the RG6 cable from the outside antenna to the booster and tighten
connection.
Please note that the performance and range of your
booster depends on three factors:
1. Signal strength at the location of the outside antenna.
2. Interior building materials between the booster and
your mobile device.
3. Distance between the outside antenna and booster
(while at least 25 ft. separation is recommended,
further separation will increase performance).
Note: Fixed stations operating in the 1710-1755 MHz bands are limited
to a maximum antenna height of 10 meters above ground.
This booster should not be used near open re or ame. Storage
and transportation: Store and place in non-extreme roomtemperature and dry environment.
Step 4: Connect to Power
Once the booster and outside antenna are connected
and in place, connect the power cord to the signal
booster and plug into a power outlet.
Note: This booster is rated for 5-15V input voltage. DO NOT use the
booster with a higher voltage power supply. This can damage
the booster, cause personal injury, and void your warranty.
Step 5: Enjoy Boosted Signal
Place a call in the room where the booster is located to
conrm that your phone is receiving a boosted signal.
Remember: Bars are not always a reliable measure of
signal. The best way to conrm signal coverage is the
ability to place and hold a call.
Signal booster has no power Connect the power supply to an alternate power source.
Be sure the power source is not controlled by a switch that can remove power from the outlet.
Check the POWER LED () on the signal booster. If it is OFF, return the power supply to SureCall. Contact
tech support at to receive an RMA at:
1-888-365-6283 or support@surecall.com, or go to www.surecall.com 7:00 AM – 5:00 PM PST, Monday –
Friday to chat with a representative.
After installing your signal
booster system, you have no
signal or reception
Uplink Frequency Range (MHz): 698-716 / 776 – 787 / 824-849 / 1850-1915 / 1710-1755 824-849 / 1850-1915
Downlink Frequency Range (MHz):
Donor/Server Port Impedance:75 ohm / 50 ohm
Maximum Gain:72 dB75.1 dB78.9 dB
Noise Figure:7 dB
VSWR:≤2.0
Supported Standards:CDMA, WCDMA, GSM, EDGE, HSPA+, EVDO 4G and all cellular
AC Input:Input: AC 110 – 240 V, 60 Hz ; Output: DC 5V / 3A
Maximum Output Power:1 Watt EIRP3 Watt EIRP
Cable:RG6 (50 ft.)
RF Connectors:Donor port: F Female, Server port: Integral
Power Consumption:<12W
Weight:1. 8125 lb.
Dimensions:5.125 × 7.25 × 5.625 inches
FCC ID / IC:RSNDT7784A-FLARE7784A-FLAREDB
Max Coverage Area:2,500 Sq. Ft. 3,000 Sq. Ft.
Verify that cable connections are tightly tted to the booster and antenna.
Try further separating the booster and antenna.
Verify that there is usable signal where the antenna is placed.
Remember: Bars are not always a reliable measure of signal. The best way to conrm signal coverage is
Frequency (MHz)Bandwidth (MHz)Input (dBm)Mean Power (dBm)Gain (dB)
Uplink: 1850-191575.0-56.9*22.078.9
Uplink: 824-84936.8-48.720.969.6
Downlink: 1930-199575.3-45.621.066.6
Downlink: 869-89436.5-39.219.859.0
*Input power level is decreased before reaching AGC -0.5 dB to maintain compliance with the intermodulation product of -13 dBm.
Mean power: Measurements obtained on section 6.2 where Pmean = P01+3 dB
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to
the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specied by the manufacturer. Antennas MUST be installed at least 20 cm (8
inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider.
This device may be operated ONLY in a xed location for in-building use.
WARNING: E911 location information may not be provided or may be inaccurate for calls served BY USING THIS DEVICE.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada:
This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation
Cet appareillage numérique de la classe B répond a toutes les exigencies de l’interférence canadienne causant des réglements d’équipment.
L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter
n’importe quelle intérference reçue, y compris l’intérference qui peut causer l’opération peu désirée.
The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are present, the
rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to adjacent band users. This
power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the device.
La puissance de sortie nominale indiquée par le fabricant pour cet appareil concerne son fonctionnement avec porteuse unique. Pour des appareils
avec porteuses multiples, on doit réduire la valeur nominale de 3,5 dB, surtout si le signal de sortie est retransmis et qu’il peut causer du brouillage
aux utilisateurs de bandes adjacentes. Une telle réduction doit porter sur la puissance d’entrée ou sur le gain, et ne doit pas se faire au moyen d’un
To activate your three-year manufacturer’s warranty, register your SureCall product at www.SureCall.com
SureCall warrants its products for three years from the date of purchase against defects in workmanship and/or materials. Specications are subject to
change. The three-year warranty only applies to products meeting the latest FCC Certication Guidelines stated on 2/20/2013 and going into effect April
30, 2014. A two-year warranty applies to any products manufactured before May 1, 2014.
Products returned by customers must be in their original, un-modied condition, shipped in the original or protective packaging with proof-of-purchase
documentation enclosed, and a Return Merchandise Authorization (RMA) number printed clearly on the outside of the shipping container.
Buyers may obtain an RMA number for warranty returns by calling the SureCall Return Department toll-free at 1-888-365-6283. Any returns received by
SureCall without an RMA number clearly printed on the outside of the shipping container will be returned to sender. In order to receive full credit for signal
boosters, all accessories originally included in the signal booster box must be returned with the signal booster. (The Buyer does not need to include
accessories sold in addition to the signal booster, such as antennas or cables.)
This warranty does not apply to any product determined by SureCall to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages the product’s physical or electronic properties.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workmanship, and will perform in
full accordance with applicable specications. The limit of liability under this warranty is, at SureCall’s option, to repair or replace any product or part
thereof which was purchased up to THREE YEARS after May 1, 2014 or TWO YEARS for products purchased before May 1, 2014, as determined by
examination by SureCall, prove defective in material and/or workmanship. Warranty returns must rst be authorized in writing by SureCall. Disassembly
of any SureCall product by anyone other than an authorized representative of SureCall voids this warranty in its entirety. SureCall reserves the right to
make changes in any of its products without incurring any obligation to make the same changes on previously delivered products.
As a condition to the warranties provided for herein, the Buyer will prepay the shipping charges for all products returned to SureCall for repair, and
SureCall will pay the return shipping with the exception of products returned from outside the United States, in which case the Buyer will pay the shipping
charges.
The Buyer will pay the cost of inspecting and testing any goods returned under the warranty or otherwise, which are found to meet the applicable
specications or which are not defective or not covered by this warranty.
Products sold by SureCall shall not be considered defective or non-conforming to the Buyer’s order if they satisfactorily fulll the performance requirements
that were published in the product specication literature, or in accordance with samples provided by SureCall. This warranty shall not apply to any
products or parts thereof which have been subject to accident, negligence, alteration, abuse, or misuse. SureCall makes no warranty whatsoever in
respect to accessories or parts not supplied by it.
Limitations of Warranty, Damages and Liability:
EXCEPT AS EXPRESSLY SET FORTH HEREIN, THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS AS TO
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR OTHER WARRANTIES, CONDITIONS, GUARANTEES, OR REPRESENTATIONS,
WHETHER EXPRESSED OR IMPLIED, IN LAW OR IN FACT, ORAL OR IN WRITING.
SURECALL AGGREGATE LIABILITY IN DAMAGES OR OTHERWISE SHALL NOT EXCEED THE PAYMENT, IF ANY, RECEIVED BY CELLPHONE-MATE,
INC. FOR THE UNIT OF PRODUCT OR SERVICE FURNISHED OR TO BE FURNISHED, AS THE CASE MAY BE, WHICH IS THE SUBJECT OF CLAIM
OR DISPUTE. IN NO EVENT SHALL SURECALL BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, HOWSOEVER CAUSED.
All matters regarding this warranty shall be interpreted in accordance with the laws of the State of California, and any controversy that cannot be settled
directly shall be settled by arbitration in California in accordance with the rules then prevailing of the American Arbitration Association, and judgment
upon the award rendered may be entered in any court having jurisdiction thereof. If one or more provisions provided herein are held to be invalid or
unenforceable under applicable law, then such provision shall be ineffective and excluded to the extent of such invalidity or unenforceability without
affecting in any way the remaining provisions hereof.
Limitations of Warranty, Damages and Liability
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability